Kimkim Trip Reviews

4.8
Based on 18,696 ratings
Read 18,696 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Memorable 6 days in Norway with the Kim Kim team
Norway | Sep 1 - Sep 7, 2025

C
Cheryl V.
Australia | Reviewed on Sep 12, 2025
We had a memorable 6 days in Norway - it could not have been better . Mar was great from the start planning our trip to our preferred activities . Fenne helped with all our bookings and when we needed some help we had immediate support which was fantastic ( we didn’t get their names). It took any worries away. We particularly appreciated the location of each hotel - every one was so convenient for transport and the reception staff were very helpful and with a great attitude. Read more

We had a memorable 6 days in Norway - it could not have been better . Mar was great from the start planning our trip to our preferred activities . Fenne helped with all our bookings and when we needed some help we had immediate support which was fantastic ( we didn’t get their names). It took any worries away. We particularly appreciated the location of each hotel - every one was so convenient for transport and the reception staff were very helpful and with a great attitude.

Hotel Reviews
Home Hotel Bryggen
Bergen

The location was great - a short walk from the ferry terminal and close to buses. It is close to many of the places a tourist would want to visit. The reception staff were very helpful and the breakfasts, vika and dinners were well provided. There was a lovely area where you could relax with a coffee or tea .

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Kviknes Hotel
Balestrand

The hotel is a short walk from the quay . It has a superb location and the front part is beautifully decorated . The breakfast was exceptional .

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Vangsgaarden Gjestgiveri
Aurland

Great location near to the bus station and the quay . Our accommodation was modern and fresh and overlooked the fjord - quite magical !

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotell Bondeheimen
Oslo

The reception staff were extremely helpful and the location was great - a tram stop was very close by . Definitely recommend!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Food & Culture Walk
Food & Culture Walk
Bergen

Ole did a great job taking us to different places and introducing us to Norwegian food as well as explaining some of the background and history of the places we walked through. Very entertaining and informative . Well paced.

Quality of Experience
Guides, Drivers and Staff
Ole did a great job . It didn’t feel like this was his job but felt fresh even though he must have done this countless times before
Nærøyfjord Cruise by Electric Boat (one way)
Nærøyfjord Cruise by Electric Boat (one way)
Norway

The scenery was breathtaking even in the rain .

Quality of Experience
Transport
Tour booked by travelers
Oslo

We booked a Viking Bike tour of Oslo city which was a highlight of our Oslo visit . The guide was exceptionally knowledgeable about Norway , Oslo , past and present.

Quality of Experience
Guides, Drivers and Staff
The guide was exceptionally knowledgeable and paced the trip very well.
Transport
I hired an e-bike which made it very comfortable
Local specialist: Mar Quiñones
Mar
Mar Quiñones
Local specialist in Kristiansand | Replied on Nov 07, 2025

Dear Cheryl,
Thank you so much for your lovely review! I’m delighted to hear that your days in Norway were so memorable and that everything went smoothly from start to finish :))
It was a real pleasure planning your trip with Fenne and the team, and I’m so glad our on-the-ground support could make things even easier for you.
Wishing you all the best and many more wonderful adventures ahead!
Warm regards,
Mar

We had a wonderful trip and couldn't have hoped for a better local specialist!
New Zealand | Aug 28 - Sep 7, 2025

Lise
Lise B.
Borough Park, NY | Reviewed on Sep 12, 2025
Vicky was wonderful to work with. She understood exactly the type of trip we were looking for and planned the perfect schedule for us. There was a small hiccup with one of the vendors and some of our plans had to be rescheduled but Vicky was extremely responsive and pragmatic in finding alternative options for us at lightning speed. We only had a few days to spend in New Zealand and Vicky made sure we could see as much of it as possible - we're very grateful and we can't wait to go back! Read more

Vicky was wonderful to work with. She understood exactly the type of trip we were looking for and planned the perfect schedule for us. There was a small hiccup with one of the vendors and some of our plans had to be rescheduled but Vicky was extremely responsive and pragmatic in finding alternative options for us at lightning speed. We only had a few days to spend in New Zealand and Vicky made sure we could see as much of it as possible - we're very grateful and we can't wait to go back!

Hotel Review
Ramada Suites Queenstown
Queenstown

A 3.5 review would be more accurate to be honest. The hotel is well located and the rooms are very spacious and quiet, but the quality of the stay varies a lot based on the side of the building and the floor the room is on. Our room was unfortunately on the ground floor and directly facing the road which wasn't great. A room higher up in the building and on the other side of the building would probably have made a big difference. The room lacked a bit of character - the lighting was pretty agressive and the decoration pretty much inexistent. We were also disappointed by the "cleaning" done daily. We weren't expected a full cleaning of the room but on certain days we questioned whether room service even came (it had, but had barely done any cleaning).

Authenticity & Character
Location
Staff
3.5 would be more accurate
Cleanliness & Comfort
daily room service / cleaning. 3.5 would be more accurate
Activity Reviews
4WD & Shotover Jet Combo - Essential Queenstown
4WD & Shotover Jet Combo - Essential Queenstown
Queenstown (NZ)
Quality of Experience
Guides, Drivers and Staff
Transport
The Grand Circle Heli Experience
The Grand Circle Heli Experience
Queenstown (NZ)

Our pilot was wonderfuf, very nice, and the alpine landing was unreal.

Quality of Experience
Guides, Drivers and Staff
Transport
Milford Sound Coach & Nature Cruise from Queenstown with Fly Back
Milford Sound Coach & Nature Cruise from Queenstown with Fly Back
Queenstown (NZ)

Our driver/guide Junior was amazing - extremely knowledgable, funny, he made sure we had the very best experience.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Vicky Steinhardt
Vicky
Vicky Steinhardt
Local specialist in Noosa, Australia | Replied on Sep 12, 2025

Hi Lise,
Thank you so much for taking the time to share such lovely feedback 🥰 I’m really happy to hear you had such a great time and got a good taste of what it has to offer 🇳🇿✨ From the scenery to the experiences, it truly is a special place, and I’m so glad you were able to make the most of your days there.

It was an absolute pleasure helping you put the trip together, and I’m delighted I could play a part in making it all come together smoothly. 💫

Wishing you lots more wonderful adventures ahead
Thanks again,
Vicky

Our First Visit to the Baltics
Latvia | Sep 4 - Sep 11, 2025

Monica
Monica B.
Brazil | Reviewed on Sep 12, 2025
This was our first experience with KimKim and visiting the Baltic.s. Everything was perfectly planned with Emerson’s help and advice and our three guides, Victoria, Ilsa and Nela who were very professional, knew a lot and were good companions. A special mention to Kaskas our driver in Vilna who was excellent too. Read more

This was our first experience with KimKim and visiting the Baltic.s. Everything was perfectly planned with Emerson’s help and advice and our three guides, Victoria, Ilsa and Nela who were very professional, knew a lot and were good companions. A special mention to Kaskas our driver in Vilna who was excellent too.

Hotel Review
Neiburgs Hotel & Restaurant
Riga

Our room for 3 people was perfect, we had lots of space for us and a kitchentte which was handy. Breakfast was excellent, the location of the hotel was just perfect and it was also an historic site which was just awesome. We would return and recommend this hotel.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Tallinn Highlights Tour
Tallinn Highlights Tour
Tallinn

This tour included both walking and also a part in the car which made it possible to get to know sites which otherwise would have been impossible to discover. Our guide knew lots of history and was full of interesting facts to inform us about

Quality of Experience
Guides, Drivers and Staff
Transport
Riga Old Town & Central Market Walking Tour
Riga Old Town & Central Market Walking Tour
Riga

A very pleasant and interesting experience with our guide who told us lots of local customs and history

Quality of Experience
Guides, Drivers and Staff
Transport
Our driver in Vilna was highly professional and added lots of tips to us
 Flavors of Vilnius
Flavors of Vilnius
Vilnius

Excellent introduction into local customs. Would definitely recommend this!!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Emerson Siimer
Emerson
Emerson Siimer
Local specialist in Estonia | Replied on Sep 12, 2025

I’m so glad everything worked out well and you enjoyed the Baltics. Thanks for trusting me with your first trip there — I know it’s a long way to come, so it makes me happy that the planning paid off. Hopefully, the region left you with plenty of good memories (and maybe a reason to come back one day).

Wonderful Trip
Morocco | Aug 28 - Sep 10, 2025

Sarah
Sarah G.
New Zealand | Reviewed on Sep 12, 2025
We had a wonderful time in Morocco. Our driver Ismail was great; he navigated us safely from place to place and was fun and informative. There is no way we would have driven ourselves! The local guides in each city were also knowledgeable and gave us a great insight into the history, medinas, mosques and other sites we visited.
Highlights were Chefchaouen for its beautiful colours and considerate guide, and Fes where we really enjoyed seeing how the tiles and mosaics are made, the souks and...
Read more

We had a wonderful time in Morocco. Our driver Ismail was great; he navigated us safely from place to place and was fun and informative. There is no way we would have driven ourselves! The local guides in each city were also knowledgeable and gave us a great insight into the history, medinas, mosques and other sites we visited.
Highlights were Chefchaouen for its beautiful colours and considerate guide, and Fes where we really enjoyed seeing how the tiles and mosaics are made, the souks and the tannery.

Hotel Reviews
Villa de l'Ô
Essaouira

We had a top floor room here which was great because it let in more light and we were able to sit outside or inside. Whilst we had to climb stairs, the staff did help with the luggage up to the room. Breakfast here was fairly basic - just a bowl of fruit, breads and spreads (no yoghurt, olives etc), although eggs were offered. The picture of the roof top terrace is a bit deceptive as it's not really an inviting area to go and sit to have a drink.

Authenticity & Character
Location
Just inside the medina
Staff
Friendly and kept checking we were happy with everything
Cleanliness & Comfort
The bed in our room was just a standard double bed
Riad Kalaa
Rabat

The rooms are small but nicely appointed with welcoming touches such as flowers and fruit. There was also a fridge in the room. Staff helped us with our luggage up to the room because, as with most riads, there's no lift. Of all the places we stayed, this had the nicest food for breakfast - delicious small ham and egg quiches. We were also welcomed with cookies and an expresso coffee. The top floor had a plunge pool and some sun beds which, while we didn't use them, looked inviting.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Touda
Marrakech

We had a ground floor room at this riad which meant that there were no stairs to climb but the room was dark and could have done with some better lighting. The tap in the bathroom needed repairing as it had come away from the unit. Breakfast offered bread, pastries, fruit, yoghurt, cheese, spreads and olives plus eggs if you wanted them. It was situated down an alleyway in the medina so you need to be prepared for a 10 minute walk from any vehicle that might drop you off.

Cleanliness & Comfort
JM Suites Hotel Eco-Friendly Casablanca
Casablanca

Basic hotel with limited service due to it being a public holiday. The room itself was a good size but when we wanted to get a drink and a meal everything was closed up. After about an hour of waiting, we were able to get a drink delivered to our room but then had to go out and find something to eat as the room service options for food were very limited. The buffet breakfast offered plenty of choice and eggs prepared to order if you wanted them.

Authenticity & Character
Just a standard hotel
Location
Not really within walking distance to good restaurants or interesting attractions
Staff
Staff should have pointed out that the public holiday would impact the services they were offering
Cleanliness & Comfort
Riad Salam Fes
Fes

This riad is actually several properties amalgamated into one. We received a nice welcome with tea and a delicious cookie. There are 2 lifts - one to the terrace and one leading to some of the rooms. Unfortunately, there seemed to be no encouragement to use the terrace and you couldn't order a meal or drink there. The rooms themselves are quite dark as most riads are because they are inward looking. Overall the service here was a bit disjointed and there seemed to be no real direction of any of the men serving food around the pool area. It is possible to order a beer or wine and have an evening meal here but when it came to paying they wanted to be paid instead of us charging to our room. Whilst the pool seemed to be an attraction, there was no inclination to use it as all the dining tables were around the pool. Breakfast options included a huge amount of bread, pastries and cakes along with fruit, yoghurt, spreads, olives etc - far too much for us to eat and that was without even having any eggs.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
VANCII HOTEL
Chefchaouen

This hotel was set up previously for Asian tours although it appears that these are not currently happening. The hotel is situated near the medina on the main road and so the rooms facing the road are quite noisy. There is a fridge in the room which is a bonus as not everywhere has these and the rooms are adequate for a couple of nights. Breakfast is served buffet style on the upstairs outdoor terrace with plenty of choice.

Authenticity & Character
Location
Staff
Accommodated moving us to a quieter room
Cleanliness & Comfort
Activity Review
Explore Chefchaouen with your local guide
Explore Chefchaouen with your local guide
Chefchaouen

Really enjoyed this walk around the medina looking at the various blue streets, entrances, the washing houses, public bake houses and market areas. Our guide was great - he was knowledgeable and patient. He took into account the walking pace we were capable of and we had plenty of stops for photos etc. We got to sample some freshly baked cookies from the bake house and see how they operated and learned a lot about the history of the medina which included the Jewish quarter.

Quality of Experience
Informative and engaging to see different parts of life in Chefchaouen
Food
Cookie samples were not expected but delicious and freshly baked
Guides, Drivers and Staff
Local specialist: Majid Mrabti
Majid
Majid Mrabti
Local specialist in Morocco & France | Replied on Oct 03, 2025
Hi Sarah,
Thank you so much for sharing your wonderful experience! I’m truly delighted to hear that you enjoyed your time in Morocco and felt well cared for by Ismail and our local guides. It’s wonderful to know that the history, culture, and beautiful sites came to life through their knowledge and guidance.
Chefchaouen and Fes are indeed such special places, and I’m so glad you loved exploring their colors, traditions, and craftsmanship. I’ll be sure to share your kind words with Ismail and...
Read more

Hi Sarah,
Thank you so much for sharing your wonderful experience! I’m truly delighted to hear that you enjoyed your time in Morocco and felt well cared for by Ismail and our local guides. It’s wonderful to know that the history, culture, and beautiful sites came to life through their knowledge and guidance.
Chefchaouen and Fes are indeed such special places, and I’m so glad you loved exploring their colors, traditions, and craftsmanship. I’ll be sure to share your kind words with Ismail and the team.They’ll be thrilled to hear them.
I’d be delighted to welcome you back someday to discover even more of Morocco!
Best,
Majid

Thank you KimKim
Morocco | Aug 31 - Sep 11, 2025

Martin
Martin K.
Los Angeles, CA | Reviewed on Sep 12, 2025
We had an amazing trip to Morocco. Maryem was fantastic to work with. She was very flexible in our planning. Ahmed was an outstanding driver and guide. He really introduced us to his culture, especially with music and food. Loved all our guides, including Hassania, Said and Amnay. The only hiccup was with our guide in Tangier, Hana. She did a poor job communicating with us Read more

We had an amazing trip to Morocco. Maryem was fantastic to work with. She was very flexible in our planning. Ahmed was an outstanding driver and guide. He really introduced us to his culture, especially with music and food. Loved all our guides, including Hassania, Said and Amnay. The only hiccup was with our guide in Tangier, Hana. She did a poor job communicating with us

Hotel Reviews
Riad al Rimal
Marrakech

Very authentic riad in a great kocstion

Authenticity & Character
Location
Easy to get to and to access medina
Staff
Cleanliness & Comfort
The hotel was loud, especially at night
Chez Ichou
Dades Gorge

I really enjoyed this hotel. Excellent service and setting. Loved the fact that we could have dinner and breakfast outside by the pool. Highly recommend it if you are in the Dades Valley

Authenticity & Character
Great service
Location
Staff
Great service for dinner, as well as other times
Cleanliness & Comfort
Riad Kalaa
Rabat

This was our first experience in a Riad. We didn’t have a lot of time there but the room was very comfortable. Dinner was very good, as was breakfast

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Madu Premium Camp
Merzouga

Fun experience in the middle of the desert that required a camel ride to get there. Very nice service and they gave a fun show after dinner.

Authenticity & Character
Location
Very hard to get to
Staff
Cleanliness & Comfort
Palais Faraj Suites & Spa
Fès

Very luxurious hotel. Beautiful decor. The only concern is location, as the Medina entrance clossst to the hotel is hard to navigate

Authenticity & Character
It is a beautiful hotel but not a really authentic riad
Location
Hard to get into the souk from the hotel
Staff
Cleanliness & Comfort
Best shower ever!
Riad El Palacio
Chefchaouen

Loved the location of this hotel. We had a great balcony with a wonderful view. The only issue was an unpleasant smell in our room

Authenticity & Character
Classic risd
Location
In the middle of the action in the town
Staff
Cleanliness & Comfort
We had a smell in our room that seemed it came from the shower drain
Activity Reviews
Private Cooking Class w/ Souk Tour
Private Cooking Class w/ Souk Tour
Morocco

We spent time with a local mother and daughter who welcomed us into their home. Cooked a wonderful and traditional meal that we enjoyed together

Quality of Experience
Food
The entire meal
Taste your way through Marrakech ( Guided tour)
Taste your way through Marrakech ( Guided tour)
Marrakesh

Amnay gave a fantastic overview of Marrakech. We had a number of local delicacies and heard in depth details about the city.

Quality of Experience
Learned a lot about the culture and food of Marrakech
Food
We loved the lamb, sfinj and the intestines dish
Guides, Drivers and Staff
Amnay was the best!
Merzouga to Dades Valley Via Todgha Gorge
Merzouga to Dades Valley Via Todgha Gorge
Morocco

Left the desert and first stopped at a fossil museum which was interesting. Next we saw an ancient irrigation system. We had a lunch at another Berber house before going to the beautiful Todgha gorge. We took a small tour of the oasis next to Tinghir before heading to the Dades Valley. We stopped at our wonderful hotel for the night

Fes to Merzouga via Ifraine and Azrou -  Camel Trek to Desert Camp
Fes to Merzouga via Ifraine and Azrou - Camel Trek to Desert Camp
Morocco

Very long drive but worth it. First stopped at Ifrane, a Swiss style village in the Atlas Mountains. Next we stopped to meet up with the monkeys. Our guide then arranged for us to have couscous with a Berber family at their home/orchard. This was fantastic. On to desert where we met up with the Riad staff who took us to the camels. We took a one hour camel ride through the dunes to our camp. The tents were very comfortable. We had a nice dinner and then a show (the staff playing Amazir music). After breakfast the next morning got an exciting 4x4 ride back to our driver

Quality of Experience
Guided Tour of Fes
Guided Tour of Fes
Fes

Said was an amazing tour guide. He took us first to the royal palace and then through the Mellah. From there we went to a pottery factory and then into the Medina. He took us on a very informative walk through history We saw the oldest continuously operating university in the world and many other sites. Stopped for lunch, having grilled meat sandwiches and tea. He had wonderful depth of knowledge of the city and its culture

Quality of Experience
Guides, Drivers and Staff
Said was fantastic
Transport
{{start_location}} to {{end_location}} via Volubilis and Meknes
{{start_location}} to {{end_location}} via Volubilis and Meknes
Morocco

Long drive but we made it to Volubilis. This was a fascinating experience, walking among 2000 year old ruins. We ate at the cafe at the site

Quality of Experience
Well preserved ruins
Guides, Drivers and Staff
Transport
Guided Tour of Tangier (upon arrival)
Guided Tour of Tangier (upon arrival)
Tangier

See previous review

Quality of Experience
Guides, Drivers and Staff
Transport
A day excursion to Tangier
A day excursion to Tangier
Chefchaouen

Very disappointed with this. Our guide started out ok but seemed most interested in forcing us to a herbalist to buy very expensive oil. After that she walked 30 meters ahead of us and just was on her phone. She didn’t share any information on the souk. She also got into a large fight with a local guy who kicked at a cat. She seemed to have no interest in educating us about the city

Quality of Experience
Guides, Drivers and Staff
Having someone to spend time with us
Transport
Ahmed was great!
Rabat to Chefchaouen
Rabat to Chefchaouen
Morocco

Long drive. Stopped at a roadside diner which had excellent kebabs

Quality of Experience
Guides, Drivers and Staff
Transport
Ahmed is an awesome driver and has great taste in music!
Morning Guided Tour of Rabat
Morning Guided Tour of Rabat
Rabat

Hassania was an excellent guide. She gave us the highlights in the Kasbah and mausoleum

Quality of Experience
Guides, Drivers and Staff
Hassania is very knowledgeable and personable
Transport
Local specialist: Maryem Kouna (Deactivated)
Maryem
Maryem Kouna (Deactivated)
Local specialist in Marrakech | Replied on Sep 23, 2025

Hi Martin,

Thanks for the review! It was an absolute pleasure working with you to plan this adventure. It truly means a lot to hear that you had an amazing time with Ahmed and other guides. I’m sorry to hear about your experience with your guide in Tangier; I’ll be sure to pass that along to my team to help improve the experience for future guests.

Thanks again for trusting us with your trip, and we look forward to welcoming you back to Morocco in the future.
Keep in touch.
Maryem, Ahmed, and the rest of the Morocco Immersion family.

South African Dream
South Africa | Aug 30 - Sep 6, 2025

Adriana
Adriana W.
Brookhaven, GA | Reviewed on Sep 11, 2025
Petru was amazing from beginning to end, especially when it came to tailoring the experiences to what my boyfriend and I enjoyed! All of the lodging, food, hospitality was a 10/10. South Africa was beyond our wildest dreams and we are planning on going back as soon as possible! Without Petru this trip would not have been as seamless; she was even there to assist when we had some unforeseen issues with our luggage that had nothing to do with this company. She checked in throughout the planning... Read more

Petru was amazing from beginning to end, especially when it came to tailoring the experiences to what my boyfriend and I enjoyed! All of the lodging, food, hospitality was a 10/10. South Africa was beyond our wildest dreams and we are planning on going back as soon as possible! Without Petru this trip would not have been as seamless; she was even there to assist when we had some unforeseen issues with our luggage that had nothing to do with this company. She checked in throughout the planning process, during and even after. I highly recommend her, as well as South Africa. You get the best of both worlds with the beaches, then Safari wildlife. Nothing beats the Motherland.

Local specialist: Petru van Zyl
Petru
Petru van Zyl
Local specialist in Western Cape, South Africa | Replied on Sep 12, 2025
Hi Adriana, thank you so much for your kind words!
It truly means the world to me that you had such a memorable and seamless experience. I am so happy to hear that South Africa exceeded your expectations, and it really is a magical destination with so much to offer.
It was an absolute pleasure working with you and tailoring the trip to suit your preferences.
Thank you again for your trust, your enthusiasm, and for taking the time to share your experience.
I would be honored to assist with...
Read more

Hi Adriana, thank you so much for your kind words!
It truly means the world to me that you had such a memorable and seamless experience. I am so happy to hear that South Africa exceeded your expectations, and it really is a magical destination with so much to offer.

It was an absolute pleasure working with you and tailoring the trip to suit your preferences.
Thank you again for your trust, your enthusiasm, and for taking the time to share your experience.
I would be honored to assist with your next adventure and be here whenever you are ready to start planning your return to the Motherland!
Warmest regards, Petru

Great time in Paris and Amsterdam
France | Aug 22 - Sep 2, 2025

Rod
Rod S.
Framingham, MA | Reviewed on Sep 11, 2025

We had a great time in Paris - so much so that we cannot wait to go back. Sebastian found just the right neighborhood for us (Marais) to enjoy the wonderful cuisine. We spent days walking Paris, and enjoyed every moment. As for Amsterdam, our transition via train (arranged by Sebastian) was seamless, and hotel selection was perfect. We've used Kim Kim before and we will again in the future.

Local specialist: Sebastian Prino
Sebastian
Sebastian Prino
Local specialist in Marseille | Replied on Sep 11, 2025

Hi Rod,

Thank you so much for your kind words! 😊 I’m really glad to hear you enjoyed Paris and that the Marais turned out to be the right neighborhood for you—it’s one of my favorites too.

I’m also happy the transition to Amsterdam went smoothly and that you liked the hotel there. It was a pleasure to help with your trip, and I’d love to assist again whenever you’re ready for your next adventure!

Best regards,
Sebastian

Our driver Said was so thoughtful! He always ...
Morocco | Jun 20 - Jun 27, 2025

K
Karie J M.
Ashburn, VA | Reviewed on Sep 11, 2025

Our driver Said was so thoughtful! He always had a water for us when we got back from excursions and showed us things along each of our treks!

Local specialist: Yassine Echcherki
Yassine
Yassine Echcherki
Local specialist in Morocco, New York, Spain | Replied on Sep 14, 2025

Thank you so much for your kind words! We’re thrilled to hear that Said made your treks enjoyable and kept you well taken care of. We’ll be sure to share your feedback with him, he’ll be delighted!

We hope to welcome you back to Morocco for another adventure soon!

The Canadian Rockies with Andreea
Canada | Aug 31 - Sep 9, 2025

L
Lilly A.
Atlanta, GA | Reviewed on Sep 11, 2025

Andreea was wonderful listening to our needs. We went back and forth quite a few times and she was always quick at replying.
The wild life excursion was a non event but the tour guide could not have been kinder and funny.
Kamloops was a non event as well but we now know it was the middle point to get to Vancouver (long drive). I would not recommend eating at Maurya in Kamloops.
We thank you again, Andreea, for your planning and always answering us.
We are suppose tot get a refund of 112.68 Euros for excersion we cancelled, will you be the ones refunding us?

Best,
Mark & Lilly Antebi

Local specialist: Andreea Pegulescu
Andreea
Andreea Pegulescu
Local specialist in Costa Rica | Replied on Sep 25, 2025

Dear Mark & Lilly,

It was such a joy working with you both on your Canadian Rockies adventure! I really enjoyed our planning conversations and I’m so happy I could help shape your trip.

Thank you as well for sharing your honest feedback — it’s always so helpful for me to know what worked and what could be improved for the future.

I’ve already noted your refund request and will be in touch with you directly to share the details.

Wishing you both many more wonderful travels, and I’d love to help you plan another journey whenever the time is right!

Warmly,
Andreea

Costa Rica adventures - returning with teens after 22 years
Costa Rica | Aug 6 - Aug 14, 2025

Amy L
Amy L E.
Newark, NJ | Reviewed on Sep 11, 2025
Twenty-two years after honeymooning in Costa Rica, my husband and I brought our two daughters (ages 16 and 20) back to Costa Rica and it exceeded expectations! Gustavo put together an incredible itinerary for us and chose perfect accommodations to please all. We especially loved Hotel Poco a Poca which had a lovely walking trail, beautiful little spots to relax, and a lovely swim up pool and large hot tub which our girls especially loved. The onsite restaurant is great, and the morning... Read more

Twenty-two years after honeymooning in Costa Rica, my husband and I brought our two daughters (ages 16 and 20) back to Costa Rica and it exceeded expectations! Gustavo put together an incredible itinerary for us and chose perfect accommodations to please all. We especially loved Hotel Poco a Poca which had a lovely walking trail, beautiful little spots to relax, and a lovely swim up pool and large hot tub which our girls especially loved. The onsite restaurant is great, and the morning breakfast was delicious with lovely ambiance.

Our excursions in the La Fortuna / Arenal area definitely exceeded expectations. Hugo was our tour guide at Arenal Volcano and he was so knowledgeable and gave us lots of opportunity to choose the pace. We then headed to the waterfalls which were rewarding. It would have been helpful to know in advance that we could have packed a separate bag for the waterfall and left it in the van, instead of trying to dress for both hiking and swimming. The EcoTermales Hot Springs Experience was truly exceptional. We were the first people there in the morning which gave us time to explore and take pictures. It was never particularly crowded, and the meal was lovely too.

In Monteverde we were thrilled with the TreeTram ziplining adventure. It definitely gets the heart racing, but we felt safe and our guides there were really personable. We had a really fun day at the beach in Manuel Antonio. We didn't book excursions here, but took some advise for how to spend our day and it was great. We took taxis to and from the beach and the National Park which were super easy and all our taxi drivers were kind and friendly.

Super impressed with how smooth everything went with the car rental, and our trip itinerary prepared us plenty for the driving between La Fortuna, Monteverde and Manuel Antonio. A nine day trip for a family of four - everything went completely smoothly and everyone's expectations of this once in a lifetime trip were exceeded! I definitely recommend KimKim for planning trips like this that need to please different ages and where you want to fit in lots of different locations and activities!

Hotel Reviews
Shana by the Beach Resort
Manuel Antonio

The views at Shana by the Beach are magnificent, which we enjoyed from both our balcony and the pool. The rooms are clean and comfortable, although the walls are quite thin and we did deal with some noisy neighbors. There is an adult pool which we appreciated given how popular the main pool was. Service at the restaurant and pool was great, and the menu is diverse enough to accommodate the varied tastes of our family of four. The front desk was very helpful with quickly getting taxis to pickup right from our building.

Authenticity & Character
The monkeys bring on the character at Shana by the Beach! We arrived during the evening hour when they are frolicking all over the balconies. Very authentic, but don't leave things on your balcony and make sure to lock the sliders from balcony into the rooms as they are capable of sliding the doors open!
Location
The views are beautiful from Shana by the Beach, but don't count on walking places due to very steep, windy roads. It's easy enough to get taxis to get where you want to go and all our taxi drivers were super friendly and helpful.
Staff
Cleanliness & Comfort
Hotel & Spa Poco a Poco
Monteverde

My family of four (daughters ages 20 and 16) simply loved this hotel. Upon arrival, we were welcomed with fresh juice in the lobby while checking in, and shown to our rooms. The pool and hot tub are beautiful, with a swim up bar which was such a treat for all. As you walk the grounds, there are so many nooks to curl up in and savor the peace and quiet in whatever way you prefer. The onsite restaurant is wonderful to have, which allowed us to not have to leave the grounds after a full day of excursions. The breakfast service is top notch, and the setting is beautiful. There's a lovely little nature walk onsite which was perfect for filling little gaps of time.

Authenticity & Character
The grounds are lush and beautiful, with a nature walk onsite.
Location
We were close enough to walk to restaurants and shops, albeit with some steep hills. There is a helpful plaza right across the street with ATM and grocery store, which was super convenient. Short trip to excursions.
Staff
Cleanliness & Comfort
Hotel Lavas Tacotal
Fortuna, San Carlos

Very beautiful grounds where weather permitting, you will get incredible views of the volcano. The rooms are clean and simple with ample space. The private huts are truly lovely. We found it convenient to have the onsite food and beverage service, however it's hours are not clear so we learned to not count on it being open. The service at both the restaurant and front desk were friendly and helpful. We were originally put in two units that are off the parking lot which were very noisy and not nearly as lovely as being within the walls of the hotel grounds. We asked to be relocated and they were beyond accommodating to make this happen. It was lovely to have the pools to enjoy before and after our excursions!

Authenticity & Character
Lush grounds with amazing views of the volcano! A beautiful space towards back of the grounds where we were able to to see toucans and other birds, and take in the views.
Location
Not a far drive from all the local excursions in the La Fortuna area.
Staff
Cleanliness & Comfort
Activity Reviews
EcoTermales Hot Springs Experience with Meal
EcoTermales Hot Springs Experience with Meal
Arenal/La Fortuna

EcoTermales is very luxurious! We got there early and enjoyed being there without others, but even as it began to fill up it never felt crowded. We easily could have spent more time than than we had planned for. They make beautiful and tasty cocktails! There are lockers and changing rooms and everything is very thought out to increase enjoyment of the grounds and pools.

Quality of Experience
Guides, Drivers and Staff
Transport
Our driver was not there at the time we requested, but when we called they came quickly.
Arenal Volcano & La Fortuna Waterfall Hike with Lunch
Arenal Volcano & La Fortuna Waterfall Hike with Lunch
Arenal/La Fortuna

This was a great first day for our family in Costa Rica. We started at the volcano, and our tour guide Hugo was prompt and proved to be super knowledgeable and patient. He gave us options for how long of a hike we wanted to do. He really knew the area and had a lovely way of sharing it with us. He had fresh pineapple ready for us when we got back to the van, before heading to the waterfall. He was very patient when we took the time at the waterfall to seek out a snack for our daughters since they needed something to hold them over til lunch.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Gustavo Camperos

Amsterdam
The Netherlands | Sep 6 - Sep 10, 2025

A
Alex L.
Dallas, TX | Reviewed on Sep 11, 2025
Wonderful trip. Well planned. Saw so much and enjoyed it thoroughly. Especially appreciated the rapid “on call” availability when minor glitches (eg a missing ticket) occurred. Pricing could be more transparent. A few tips: great hotel (Hotel Estheréa) although expensive small breakfast could easily be replaced by great cafes and even a smoothie shop almost next door. A tour guide at Rijks museum recommended. Transportation system superb. Great city! Read more

Wonderful trip. Well planned. Saw so much and enjoyed it thoroughly. Especially appreciated the rapid “on call” availability when minor glitches (eg a missing ticket) occurred. Pricing could be more transparent. A few tips: great hotel (Hotel Estheréa) although expensive small breakfast could easily be replaced by great cafes and even a smoothie shop almost next door. A tour guide at Rijks museum recommended. Transportation system superb. Great city!

Hotel Review
Hotel Estheréa
Amsterdam

See above re breakfast. Otherwise fantastic hotel

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Amsterdam - Jewish Museum & Portuguese Synagogue
Amsterdam - Jewish Museum & Portuguese Synagogue
Amsterdam
Quality of Experience
Guides, Drivers and Staff
Transport
Amsterdam - Rijksmuseum
Amsterdam - Rijksmuseum
Belgium
Quality of Experience
Guides, Drivers and Staff
Transport
Amsterdam - STRAAT Museum
Amsterdam - STRAAT Museum
The Netherlands
Quality of Experience
Guides, Drivers and Staff
Transport
Daytrip to Cheese Farm, Edam and Zaanse Schans
Daytrip to Cheese Farm, Edam and Zaanse Schans
Belgium

Touristy but well worth it. Great to see that side of the country.

Quality of Experience
Guides, Drivers and Staff
Transport
Amsterdam - Anne Frank House
Amsterdam - Anne Frank House
Belgium
Quality of Experience
Guides, Drivers and Staff
Amsterdam -  Grand Dutch food & history tour in small group
Amsterdam - Grand Dutch food & history tour in small group
The Netherlands
Quality of Experience
Guides, Drivers and Staff
Amsterdam - Van Gogh Museum
Amsterdam - Van Gogh Museum
Belgium
Quality of Experience
Transport
Amsterdam - Private canal cruise to Van Gogh Museum
Amsterdam - Private canal cruise to Van Gogh Museum
The Netherlands

Private tour early morning is best. Very nice

Quality of Experience
Guides, Drivers and Staff
Transport
Amsterdam - Evening canal cruise with wine & cheese
Amsterdam - Evening canal cruise with wine & cheese
The Netherlands

A bit touristy but worth doing.

Quality of Experience
Guides, Drivers and Staff
Transport
Public Transport Pass Amsterdam
Public Transport Pass Amsterdam
The Netherlands
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Nadine Hikisch
Nadine
Nadine Hikisch
Local specialist in Huissen | Replied on Sep 21, 2025

Thank you for taking the time to share your feedback, Alex! I am glad to hear that you have enjoyed your trip so much.
Wishing you all the best,
Mieke

First off I need to brag about Salome and how...
Scotland | Sep 1 - Sep 10, 2025

Nolan
Nolan W.
Canada | Reviewed on Sep 11, 2025
First off I need to brag about Salome and how well she put the trip together. The hotels were great choices with great locations that met our needs. The Tigerlily was our start and was located close to the castle at Edinburgh which was also a short walk to the train station, a mall, the car rental (Europcar), restaurants and coffee houses. The breakfast at Tigerlily and so was the dinner. We did eat at some other places but Tigerlily was our first choice. Driving in Scotland was a new... Read more

First off I need to brag about Salome and how well she put the trip together. The hotels were great choices with great locations that met our needs. The Tigerlily was our start and was located close to the castle at Edinburgh which was also a short walk to the train station, a mall, the car rental (Europcar), restaurants and coffee houses. The breakfast at Tigerlily and so was the dinner. We did eat at some other places but Tigerlily was our first choice. Driving in Scotland was a new and quasi difficult experience but getting the car was a breeze. Even the rental agent bragged on how well prepared our advanced booking had been done. One note was that all the hotels with the exception of the Tigerlily did not have air conditioning. The Guardian in Ft William did have a fan which was a great asset. The vast majority of the time it did not matter since the nights were cool. The one down side (and somewhat comical) was the 5AM very loud argument by some sea gulls outside our window . All of our guides were so friendly and informative. If I had one problem is that at Dunbar we saw very very little of where the battle took place. It is not a national park but we did not get to visit Doon hill and only found at single monument along side the road that marked a spot. It was my hope to have had a much more detailed review but it would have required driving outside the town and that seemed to be beyond the scope of what our guides offered. All other places we visited were exceptional for the depth of our tours. Durham Cathedral, Hadrian's Wall, Bannockburn, and Culloden were so well performed by every guide. Absolutely no regrets on any aspect of the trip. Something out of control of KIMKIM was the trains. Every single train was PACKED. Struggled to find seats at times and finding space for the luggage was a constant problem. But it is hypocritical for a tourist to complain about tourist.

Hotel Reviews
Pine Trees Hotel
Pitlochry

Quite an uphill walk with bags. The site was easily one of the most handsome hotels we stayed in. wonderful little nice things like candy bars, chips, flavored water, etc in the common area of the four rooms. VERY comfortable beds and space. One thing that surprised us about ALL the hotels we stayed in....no USB ports for charging phones. Seems odd since cell phones are so ubiquitous that there are no ports on lamps/tables/wall that we are used to seeing in the USA and other destinations. This hotel also had an excellent restaurant.

Authenticity & Character
The seclusion, quality of the hotel and grounds. very good beds and amenities.
Location
a semi private heavily wooded tree lined road. Separate buildings and each divided up into 4 or so rooms.
Staff
What you would expect from a place of this caliber.
Cleanliness & Comfort
Very much liked the comfort of this place. VERY clean and inviting .
Maldron Hotel Newcastle
Newcastle upon Tyne

Parking was a pain. The walk to the garage was not a big issue but driving to the garage was a challenges with google maps. It was just weird. The umbrella rental stand was very welcome. It really came in handy. Room was comfortable. But the restaurant in the hotel was not their strong point.

Authenticity & Character
Location
Staff
very helpful in any way.
Cleanliness & Comfort
very comfortable.
Tigerlily
Edinburgh

Staff was amazing and easily had one of, if not the best, breakfast and dinners. Great beds. Wonderful rooms

Authenticity & Character
Stylish hotel and blended in with the surroundings.
Location
close to everything we wanted to do.
Staff
Always very friendly. Always.
Cleanliness & Comfort
always looked immaculate .
Local specialist: Salomé Deroyer
Salomé
Salomé Deroyer
Local specialist in Lyon | Replied on Sep 11, 2025

Hi Nolan,
Thank you so much for your thoughtful and detailed review!
I am very pleased to hear that you and Mason had such a great time in Scotland discovering all the historic sites with your amazing guides! 😊
I appreciate your feedback regarding the tour of Dunbar and transportation in Scotland, it is always helpful to hear these reviews for future trips.
Once again, thank you for traveling with us, and I do hope we get to hear from you for your future trips! 😊
All the best,
Salomé & the High Point Holidays Team

Robi and his team were amazing!!!
Croatia | Sep 3 - Sep 10, 2025

Karma
Karma S.
Newark, NJ | Reviewed on Sep 11, 2025
Robi and his team were amazing!!! Robi was essential in making my 50th birthday celebration with my sisters in Croatia unforgettable. His insights on where to go, what to see, places to eat, as well as handling all the logistics made our vacation worry free and incredibly memorable. I’d recommend his company Soul of Croatia / AC/DC to everyone who wants a high quality experience. Thank you Robi!!! Read more

Robi and his team were amazing!!! Robi was essential in making my 50th birthday celebration with my sisters in Croatia unforgettable. His insights on where to go, what to see, places to eat, as well as handling all the logistics made our vacation worry free and incredibly memorable. I’d recommend his company Soul of Croatia / AC/DC to everyone who wants a high quality experience. Thank you Robi!!!

Hotel Reviews
Apartment Zicara
Dubrovnik

Great location, clean and has a beautiful terrace. Would definitely recommend staying here.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Aminess Liburna Hotel
Korčula

Access to the beach and a pool. Clean and amazing breakfasts! I’d definitely recommend staying here.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Devecchi rooms
Hvar

Lovely balcony overlooking the ocean with a perfect location.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Marul
Split

Clean rooms, attentive staff, perfect location and great breakfasts!

Authenticity & Character
Location
Close to old town. Walking distance to everything in Split.
Staff
Cleanliness & Comfort
Activity Review
Dubrovnik and Elaphiti islands - Lopud and Koločep private boat trip
Dubrovnik and Elaphiti islands - Lopud and Koločep private boat trip
Croatia

Private boat trip was incredible. Robi planned the perfect day with amazing sights including the blue caves and a delicious lunch.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Robert Pinčević
Robert
Robert Pinčević
Local specialist in Croatia | Replied on Sep 11, 2025

Hi Karma,

Thank you very much for your feedback and kind words much appreciated.
I was a pleasure hosting you and your sisters. Thank you for giving me your trust.
I am happy to hear i was able to contribute to your experience and organise a good trip for you.
Hopefully this trip will stay in a fun memory :)
Many regards from Croatia.
Best
Robi

Excellent
Argentina | Aug 22 - Aug 28, 2025

Aaron
Aaron C.
Newark, NJ | Reviewed on Sep 10, 2025
Loved the trip, great tour guides, great soccer match I have withcnessed at La Boca
This country is big inflation, not cheap, other than that we enjoyed vacation.
Thank you Kristy
Read more

Loved the trip, great tour guides, great soccer match I have withcnessed at La Boca
This country is big inflation, not cheap, other than that we enjoyed vacation.
Thank you Kristy

Hotel Review
Krista Boutique Hotel
Buenos Aires

Clean, nice neighborhood in Parlemo. I would like to stay there if I come back

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Departure Day: Farewell to Buenos Aires
Departure Day: Farewell to Buenos Aires
Buenos Aires
Quality of Experience
Guides, Drivers and Staff
Transport
Free Day in Buenos Aires
Free Day in Buenos Aires
Argentina
Quality of Experience
Guides, Drivers and Staff
Transport
Boca Juniors Matchday Experience
Boca Juniors Matchday Experience
Buenos Aires
Quality of Experience
Guides, Drivers and Staff
Transport
Buenos Aires Walking City Tour- Private
Buenos Aires Walking City Tour- Private
Buenos Aires
Quality of Experience
Guides, Drivers and Staff
Transport
Arrival to Buenos Aires from EZE
Arrival to Buenos Aires from EZE
Buenos Aires
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Kristy Tizon
Kristy
Kristy Tizon
Local specialist in Lima, Peru | Replied on Sep 11, 2025

Hi Aaron,

Thank you for traveling with us! I’m so happy to hear you enjoyed the trip, the guides, and the soccer match in La Boca. We really appreciate you choosing us to plan your vacation and hope to see you on another adventure soon!

Best,
Kristy

Wonderful trip!
Japan | Aug 29 - Sep 8, 2025

Kristi
Kristi M.
Seattle, WA | Reviewed on Sep 10, 2025
The trip was everything and more than what we expected. The drivers, guides and management kept us informed the day in advance as to the upcoming pick up times and itinerary. The guides were extremely knowledgeable about the locations and history. The Sumo Experience in Tokyo is a must see, as well as, the Samurai Ninja museum in Kyoto. Shona very helpful with setting up the itinerary and going through each day prior to departure. We will definitely use her services again. We... Read more

The trip was everything and more than what we expected. The drivers, guides and management kept us informed the day in advance as to the upcoming pick up times and itinerary. The guides were extremely knowledgeable about the locations and history. The Sumo Experience in Tokyo is a must see, as well as, the Samurai Ninja museum in Kyoto.

Shona very helpful with setting up the itinerary and going through each day prior to departure. We will definitely use her services again. We appreciate all she did for us. Thank You for making the trip a wonderful experience!

Hotel Reviews
Hotel Keihan Yodoyabashi

great breakfast buffet; cramped for 3 people in a room but were able to adjust furniture to make it easier to get around in.

Location
close to subway
Staff
Cleanliness & Comfort
cramped for 3 people but very clean
Sotetsu Fresa Inn Kyoto-Shijokarasuma
Kyoto

Great breakfast buffet; not as clean as it could have been; cramped for 3 people

Authenticity & Character
Location
Close to subway
Staff
Cleanliness & Comfort
stains on the floor; if adding a 3rd bed furniture could have been rearranged to make it easier to get around the room.
Asakusa Tobu Hotel
Tokyo

Very good hotel; cramped for 3 people but has space under the bed for suitcases.

Authenticity & Character
Location
Close to subway stops
Staff
Cleanliness & Comfort
Activity Reviews
One Day Miyajima Island and Hiroshima Tour
One Day Miyajima Island and Hiroshima Tour
Japan

Great guide. Interesting and informative

Quality of Experience
Guides, Drivers and Staff
Transport
Arashiyama Bamboo Grove and Monkey Park Tour
Arashiyama Bamboo Grove and Monkey Park Tour
Kyoto

The bamboo forest is a wonderful sight to see.

Quality of Experience
Guides, Drivers and Staff
Transport
Full Day Kyoto City Tour with Fushimi Inari-Taisha
Full Day Kyoto City Tour with Fushimi Inari-Taisha
Kyoto

The guide has great information to share.

Quality of Experience
Guides, Drivers and Staff
Transport
Half Day Samurai Ninja Museum and Kimono Tea Ceremony at Kyoto Maikoya
Half Day Samurai Ninja Museum and Kimono Tea Ceremony at Kyoto Maikoya
Kyoto

Samurai Ninja Museum is awesome and interactive. The Kimono tea ceremony was fun and you get to wear a kimono.

Quality of Experience
Guides, Drivers and Staff
Transport
Full Day Mt. Fuji and Lake Kawaguchi Tour with Whisky Tasting
Full Day Mt. Fuji and Lake Kawaguchi Tour with Whisky Tasting
Tokyo

Even if you are not a whisky drinker the experience is a fun one.

Quality of Experience
Guides, Drivers and Staff
Transport
Authentic Sumo Experience in Tokyo: Enter the Sanctuary
Authentic Sumo Experience in Tokyo: Enter the Sanctuary
Tokyo

This was an awesome and fun experience. Great information and fun!!!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Shona Zhang
Shona
Shona Zhang
Local specialist in Japan | Replied on Sep 11, 2025

Hi Kristi,
I sincerely appreciate your genuine and heartfelt review. I truly hope to meet more kind and lovely guests like you. I will work even harder to provide better service for guests like you, and I really look forward to seeing you again on your next trip.
Best
Shona

Ease and Flexibility
England | Sep 5 - Sep 9, 2025

Cody
Cody M.
Dallas, TX | Reviewed on Sep 10, 2025
Aleksandra was very responsive and informative in selexting, scheduling, and booking our trip. She was very helpful and accommodating while helping with last minute changes. Read more

Aleksandra was very responsive and informative in selexting, scheduling, and booking our trip. She was very helpful and accommodating while helping with last minute changes.

Hotel Reviews
New Town Hotel
Edinburgh
Location
Staff
Cleanliness & Comfort
Marlin Waterloo
London

As an American, not accustomed to the AC being on a time limit and getting hot in the middle of the night. We did leave something in the safe, which the hotel was very helpful in ensuring the item was returned to us.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Retired Royal Guard Central London Walk
Retired Royal Guard Central London Walk
London

David was amazing! His knowledge, first hand and learned, was impressive.

Quality of Experience
Guides, Drivers and Staff
London Secret Food Tour
London Secret Food Tour
London

Ryan was great!

Quality of Experience
Guides, Drivers and Staff
Local specialist: Aleksandra Sheb
Aleksandra
Aleksandra Sheb
Local specialist in England | Replied on Sep 18, 2025

Dear Cody and Victoria,
Thank you for your kind words! I’m thrilled you enjoyed your trip and found my support helpful. I’m glad your hotel stays were positive overall and that Ryan and David made your activities memorable.
I look forward to helping you plan many more adventures in the future!
Warmly,
Aleksandra

Stress-free, well organized vacation in Greece
Greece | Sep 2 - Sep 9, 2025

Jean
Jean B.
Dallas, TX | Reviewed on Sep 10, 2025
We had a wonderful, and stress-free trip thanks to the incredible service of Kim Kim. Knowing all our rides were prearranged made things so easy!
They picked a wonderful location at the Melidron within a couple minutes walk to all the restaurants we could ever want. The choice of Naxos Island was perfect for us, especially after comparing with what we heard of Santorini and Mykonos from other travelers. It is more laid-back, less crowded and everything is more affordable. The location of our...
Read more

We had a wonderful, and stress-free trip thanks to the incredible service of Kim Kim. Knowing all our rides were prearranged made things so easy!
They picked a wonderful location at the Melidron within a couple minutes walk to all the restaurants we could ever want. The choice of Naxos Island was perfect for us, especially after comparing with what we heard of Santorini and Mykonos from other travelers. It is more laid-back, less crowded and everything is more affordable. The location of our place in Athens was great too, and we were able to explore around on our own and find our way back thanks to Google Maps. Our favorite tours were on Naxos. One was with Iliana, walking from village to village, tasting and eating along the way. She was very knowledgeable and great company. We loved the One-on-one style, where we could get to know something about each other.
We also enjoyed our farm visit, I'm sorry not to remember our guides name, I should have written it down. (Stavros, maybe?) He was also very personable and picked a perfect dish for us to prepare. We loved walking around the farm meeting Wilson and his sheep family.
We also got acquainted with some of the staff at the hotel. Julia and Foteini every day at breakfast and evening at the pool bar, and Teo on our last day.
Of course food was the highlight of the trip, and starting every morning with the fabulous breakfast at the Melidron, was what we looked forward to each day.
The beach scene wasn't our style, with side by side umbrella and beach beds that were for rent for a whole day. If we were younger, and had more time, we might have rented a scooter to explore the island on our own to find less crowded beaches. We did take our own masks and fins, so we went for a quick snorkle at the less crowded end, though there wasn't much to see.
We didn't get to do our catamaran trip because of the wind conditions, but having talked to a couple that did it, we weren't all that disappointed. They said the boat ride was bumpy and they didn't see too many fish.
We appreciated the great customer service of Kim Kim; they let everyone know about Dan's birthday, so they brought him a special dessert with a candle at the pool, and they had a cake with a candle at our farm lunch in addition to the dessert we made ourselves. Very sweet!
We've never taken an agent-organized trip before, and it was a treat to have most of the planning done for us!

Hotel Reviews
Melidron Hotel & Suites
Naxos

Perfect for anyone to enjoy Agios Prokopois beach.

Authenticity & Character
The building style of stacked -up white lodgings matched what we saw all around the island. Very clean, and beautiful garden-like grounds.
Location
Very close to all that was happening in the area. Liked the small village feel of being away from the hub bub of Naxos Town.
Staff
Very friendly and helpful. The staff at the pool bar/ breakfast were so engaging,e felt we got to know them a little, especially Joulia and Foteini.
Cleanliness & Comfort
Roomy accommodations, would have liked a set of drawers so we could unpack, but there was plenty of room to spread out or stuff, so it was still convenient. It was well- supplied with whatever we might need in the way of soap, shampoo, etc.
Sweet Home Hotel
Athens

This hotel was perfectly situated for exploring Athens. The staff was friendly and helpful and the breakfast was wonderful. It really gave the feeling of being in authentic old Athens.

Authenticity & Character
Very charming
Location
Close to everything
Staff
Helpful and welcoming
Cleanliness & Comfort
A little cramped at times, but in keeping with the feel of Old Athens.
Activity Reviews
Morning Catamaran Cruise
Morning Catamaran Cruise
Naxos

Sorry to give poor rating, but " did not participate" is not an option. This tour was canceled due to weather conditions

Private Villages & Countryside Foodie Day Trip with Lunch
Private Villages & Countryside Foodie Day Trip with Lunch
Naxos

We got to see a lot of rural Naxos. Liked private tour.

Quality of Experience
We got to see three different villages and local businesses.
Guides, Drivers and Staff
Iliana was so nice, very knowledgeable and seemed interested to get to know us personally
Transport
Self Guided Beach Day in Naxos
Self Guided Beach Day in Naxos
Naxos

Without personal transportation, seeing all the beaches is not convenient.

Traditional Cooking Experience at Village Farm
Traditional Cooking Experience at Village Farm
Naxos

Liked getting to see rural Naxos, loved the cooking/ eating experience.

Quality of Experience
Our guide was a relative of the farm owner, so he was able to give us some more personal information.
Food
Guides, Drivers and Staff
Transport
Self-Guided Local Markets Visit
Self-Guided Local Markets Visit
Naxos

We weren't sure how to get to the old market, had to ask around, the then just stumbled on to it by chance. We discovered on our next trip to town the easier way.

Self-Guided Food Walk
Self-Guided Food Walk
Athens

We didn't make it to all recommended locations. We were hungry, so ate at the first place we found, then were too full to try anything else. After walking and standing in the heat for so long in the morning, we were ready for a rest.

Ancient Athens Acropolis & Mythology Walk
Ancient Athens Acropolis & Mythology Walk
Athens

It was interesting if Greek Mythology is your thing. We liked hearing about the history.

Quality of Experience
Experiencing truly ancient architecture.
Guides, Drivers and Staff
Very knowledgeable, can answer any questions.
Transport
On time, freindly
Local specialist: Erica Gerakos
Erica
Erica Gerakos
Local specialist in Kimkim HQ | Replied on Sep 25, 2025

Jean, Thank you so much for your kind words—I’m delighted to hear your trip was both wonderful and stress-free! Naxos sounds like it was the perfect fit, and I’m especially happy Dan got to celebrate his birthday in such a sweet and memorable way. It was a pleasure to help plan this trip for you. Your review is super helpful, we appreciate all the details!

Helena was great to deal with . She answered...
Spain | Aug 30 - Sep 6, 2025

Adriane
Adriane Y.
Newark, NJ | Reviewed on Sep 10, 2025
Helena was great to deal with . She answered questions in a timely manner. She chose good local tours for us. The tour also gave us plenty of independence. The transportation was always on time. Read more

Helena was great to deal with . She answered questions in a timely manner. She chose good local tours for us. The tour also gave us plenty of independence. The transportation was always on time.

Hotel Reviews
H10 Urquinaona Plaza
Barcelona

Solid hotel. Good location. Nice staff. Pigeons kept drinking out of the pool which was a bit weird.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
H10 Montcada Boutique Hotel
Barcelona

Hotel worked with us to get in a little bit earlier than we needed. This was great because we were exhausted from flights. The beds were so comfortable. The rooms were nice. The hotel bar area had a great view . We wished there was a pool or a hot tub that was hot. (Americans like hot hot tubs).

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Catamaran Trip around Mallorca with Snorkeling or Paddleboarding
Catamaran Trip around Mallorca with Snorkeling or Paddleboarding
Mallorca

The staff had their act together. They cleaned up from last tour and got us on the water. The water is so so beautiful. Drinks were meh . Decent but quite expensive for what they were. The white sangria was delicious. The snacks were ok. I asked for a vegetarian meal but didn't get it. They said my name wasn't on the list. But they did throw a veggie dog on a plate for me.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Visit Mallorca's Oldest Winery: A Journey Through Tradition & Taste
Visit Mallorca's Oldest Winery: A Journey Through Tradition & Taste
Spain

Loved this tour and the owner of the 2nd winery made it special for us. Our friends got engaged!!

Quality of Experience
Guides, Drivers and Staff
Transport
Barcelona Uncovered: From Gothic Streets to La Sagrada Familia
Barcelona Uncovered: From Gothic Streets to La Sagrada Familia
Barcelona

By far my hightlight was La Sagrada Familia! The tour guide was so thorough and the whole experience was magical and emotional. I don't recall his name but he was a 10.

Quality of Experience
Guides, Drivers and Staff
Transport
Taste Barcelona: Authentic Tapas & Neighborhood Walk
Taste Barcelona: Authentic Tapas & Neighborhood Walk
Barcelona

The tour guide was very nice and engaging

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Helena Fernández
Helena
Helena Fernández
Local specialist in Madrid, Spain | Replied on Sep 16, 2025
Hi Adriane, Thank you for sharing your experience!
I am glad you enjoyed the tours, the flexibility of the itinerary, and the smooth transportation. It is wonderful to hear that La Sagrada Familia and the winery visit stood out as highlights of your trip.
I also appreciate your comments about the catamaran snacks and the vegetarian meal that we requested. I will follow up with our partners to ensure these details are handled more carefully in the future. It would be a pleasure to plan... Read more

Hi Adriane,

Thank you for sharing your experience!
I am glad you enjoyed the tours, the flexibility of the itinerary, and the smooth transportation. It is wonderful to hear that La Sagrada Familia and the winery visit stood out as highlights of your trip.

I also appreciate your comments about the catamaran snacks and the vegetarian meal that we requested. I will follow up with our partners to ensure these details are handled more carefully in the future.

It would be a pleasure to plan another adventure for you, discovering more of Spain, or exploring Portugal, Italy, or Morocco next time.

Warmest regards,
Helena

We could not have been happier with the trip ...
Croatia | Sep 1 - Sep 9, 2025

A
Allen G.
San Jose, CA | Reviewed on Sep 10, 2025

We could not have been happier with the trip and Bruno specifically. Bruno was very attentive and his suggestions were all great.

Local specialist: Bruno Martinović
Bruno
Bruno Martinović
Local specialist in Zagreb | Replied on Sep 10, 2025

Hi Allen,

I'm glad to hear that you had a great time in Croatia.

Thank you very much for your feedback! I am happy to hear that I was able to fulfill your wishes and that you had a great time in Croatia.

It was a pleasure to arrange the trip for you and your wife.

Hope you took some lifelong memories from Croatia

Hope to stay in touch!

Many regards.

Bruno

FinEst Trip with Kim Kim & Emerson Siimer - an A+ experience ...
Finland | Jul 3 - Jul 13, 2025

A
Amar A.
Boston, MA | Reviewed on Sep 10, 2025
To Kim Kim & Emerson Siimer
Thank you for your assistance with making our trip memorable and fun, we appreciate from the bottom of our hearts. Overall, we are happy we chose to work with you, especially Emerson. All 11 days of our trip, all planned events, all transfers (except for some hiccups with one or two), all day trips, all the guides we had, all transportation arrangements were top class, that ensured we had a relaxed, stress-free trip. We thoroughly enjoyed every...
Read more

To Kim Kim & Emerson Siimer
Thank you for your assistance with making our trip memorable and fun, we appreciate from the bottom of our hearts. Overall, we are happy we chose to work with you, especially Emerson. All 11 days of our trip, all planned events, all transfers (except for some hiccups with one or two), all day trips, all the guides we had, all transportation arrangements were top class, that ensured we had a relaxed, stress-free trip. We thoroughly enjoyed every place we visited, every tour we did and every guide we got for the tours. Yana, Camille, Martin, Lena, Nadia, Moonika, Jorge, Stassi (I am forgetting the Guide we had for Porvoo, apologies) and above all, Emerson who stayed on top of all the activities, always be there for us, patiently answering all our questions and concerns and together, you all have made it a wonderful trip and we appreciate all of you.

All our guides are super knowledgeable, very friendly, greatly accommodating and very cooperating – we loved them all. Please give our gratitude and love to all. Some of the adjustments/changes you had to make to meet our needs & wants are simply outstanding, like taking us to several lighthouses in Tallinn and for arranging an internal tour of the lighthouse was amazing. We truly appreciate it.

We loved Tallinn, Rovaniemi, Porvoo, Helsinki & Turku (in that order), every food we tried and every day of our 11-day trip and all the new experiences during this trip and the fond memories we created. We simply wish it lasted longer. We can’t wait to work with you on our next trip in 2026.

Take care.

Truly

APMN
September 10, 2025

Hotel Reviews
Cru Hotel
Tallinn

Oh My God, the ups and downs, narrow walkways, twists and turns - an unbelievable experience. This place is a 'Character' and we loved the hotel and the experience it offered.

Authenticity & Character
Oh My God, the ups and downs, narrow walkways, twists and turns - an unbelievable experience. This place is a 'Character' and we loved the hotel and the experience it offered.
Location
perfectly located right in the middle of activities, attractions, restaurants, shops - we loved coming in and going out even at nights.
Staff
Friendly staff, the breakfast options were underwhelming. Could have been better. Actually, we skipped breakfast and had outside for a change and better options, to be honest
Cleanliness & Comfort
Very neatly arranged, well maintinaied, pleasant
Home Hotel Jugend
Helsinki

A fortress like look and feel but offered plenty of modern features and comfort. Breakfast was amazing. proximity to major attractions was a big plus.

Authenticity & Character
A fortress like look and feel but offered plenty of modern features and comfort.
Location
right in the center with major attractions within walkable distance.
Staff
very helpful and courteous staff
Cleanliness & Comfort
perfectly arranged, neat, clean and amazing hotel.
Overnight Train

A first-of-a-kind experience for us. The train ride with glowing sun along for the ride throught the night was so much fun. Dining car provided excellent food options. Rooms are small but very aptly set up especially the shower, wow.

Authenticity & Character
A fun train ride
Location
NA
Staff
The conductor was so nice and helped us catch the train when we arrived late, sincerely appreciate it.
Cleanliness & Comfort
beautiful
Arctic Light Hotel
Rovaniemi

Excellent hotel with truly amazing morning breakfast and out of the world dinner menu, loved the stay and the food. Staff is very courteous and helpful

Authenticity & Character
beautiful interior, good lobby, great dining options
Location
Perfectly located, walkable to the center and across from our travel agency. good restaurants a few feet away.
Staff
Thank you for a great service
Cleanliness & Comfort
Very clean and decent and well decorated
Activity Reviews
Finnish Sauna Experience
Finnish Sauna Experience
Rovaniemi

I was afraid of Hot Sauna, sweating, etc. So skeptical about this but Emerson convinced me to give it a try and I did and totally blown away by the experience. Thanks to Emerson and the amazing guide Martin, I truly enjoyed this unique Sauna experience in a natural surrounding for a truly Finnish Sauna Experience. Totally awesome.

Guides, Drivers and Staff
Martin was a cool and energetic guide who made the whole experience amazing.
Transport
the ride, the cabins, the surrounding, the lake and Sauna - a nice thrilling package
Reindeer Farm and Ranua Wildlife Park Visit
Reindeer Farm and Ranua Wildlife Park Visit
Rovaniemi

A thrilling, dream-come-true experience meeting the reindeers, so many of them, Again, it was raining. The experience could have been a lot better if it was a sunny day, we wish. We still enjoyed the trip

Quality of Experience
Visiting Reindeers, feeding them was a great experience., hearing about Reindeers, their behavior, farming, etc. was like listening to a cool story. Thanks to all.
Food
The buffer was yummy, unexpected and enjoyable.
Guides, Drivers and Staff
Camille was very knowledgeable and friendly. She helped make the rainy day experience a better-than expected experience. The way she was explaining made it a cool experience, thanks Camille
Transport
Rainy day made it a little dampening but Camille helped make it a better experience.
Midnight Sun Photography Tour
Midnight Sun Photography Tour
Rovaniemi

Thrilling experience, fun hike and a very active and cool guide Yana. It was a cloudy day and so we missed the 'sun' but the experience was still worth it. To be on top of the hill at midnight was fun, could have been a lot more thrilling with the sun setting and rising. But, we still loved it. Yana made it so much more fun.

Quality of Experience
Thrilling hike and an unusual experience, especially on our first night in Rovaniemi
Guides, Drivers and Staff
Yana was very friendly, knowledgeable, accommodating and she with her camera was a big bonus since I am a photographer too. Thanks Yana
Transport
Good ride
Local specialist: Emerson Siimer
Emerson
Emerson Siimer
Local specialist in Estonia | Replied on Sep 11, 2025

Thank you so much for the kind words. It was a real pleasure to plan and follow your trip, and I’m glad you enjoyed the guides, places, and experiences. I also appreciate your adventurous spirit and not minding the few hiccups along the way. Looking forward to working with you again in 2026!

Why travelers love kimkim

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Authentic travel experiences

Kimkim’s local specialists ensure that you will have the best experience based on up-to-date local insights. On top of that, the vast majority of your money will go straight to support and grow local economies.

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You can always reach your local specialist with a quick message or call in case you hit a snag during your trip, or simply want some great local recommendations.