Kimkim Trip Reviews

Cathy did an incredible thoughtful trip itinerary for our family of 3. The entire trip was flawless, and we really appreciated not having to worry about a thing! Will definitely use your services again!
Thank you!
Rachel Keyser

We had excellent guides: Ángel in Santiago, Victoria in Atacama, and both Joaquín and Logan in Patagonia. Their professionalism and knowledge greatly enhanced our experience.
Unfortunately, the guides for the Salar in Atacama and Rapa Nui were very poor, which detracted from those parts of the trip.
The communication during the trip planning process was very good, and we appreciated the attention to detail at that stage. However, we were particularly dissatisfied with the constant schedule changes and delays during the trip, especially since we had emphasized that the trip included an elderly person, making punctuality crucial. Additionally, due to discrepancies between the final schedule and the original itinerary, some days became overly exhausting and lacked adequate rest.
Overall, given our experience, we found the trip to be expensive for what was delivered.

Activity Reviews

Santiago City Tour

Santiago

Angel was an amazing guide

Quality of Experience

Guides, Drivers and Staff

Transport

Visit to "Valle de la Luna " - Private tour

Chile

Victoria and the driver were wonderful guides

Quality of Experience

Guides, Drivers and Staff

Transport

Astronomical Tour - Atacama Desert

San Pedro de Atacama

Unfortunately, this activity began with a significant delay of nearly two hours, which resulted in one member of our group being unable to attend. It was far from ideal to plan this excursion, especially knowing we had an extremely early departure for Calama the next morning

Quality of Experience

Guides, Drivers and Staff

Transport

Magdalena Island - Penguin Encounter Half Day Tour

Chile

The visit to Magdalena Island was both entertaining and fascinating. However, we unfortunately encountered coordination issues with the transportation that morning

Quality of Experience

Guides, Drivers and Staff

Transport

Exploration Day in Torres Del Paine National Park with a Private Driver

Chile

This day was absolutely unforgettable, made even better by the company of our fantastic guide, Joaquín

Quality of Experience

Guides, Drivers and Staff

Transport

Welcome to Easter Island! - Transfer to the hotel

Chile

We used the hotel shuttle, transportation by KimKim was not included

Quality of Experience

Guides, Drivers and Staff

Transport

We used the hotel shuttle, transportation by KimKim was not included

Ahu Akivi & Tahai - Visit a Ceremonial Site - Private Group

Easter Island

Overall, for some reason, we didn’t feel the sense of awe we had expected when seeing the Moais. However, the island itself is far more beautiful than we imagined, and its people are absolutely wonderful. Unfortunately, our guide, David, left us quite disappointed and with many unanswered questions

Quality of Experience

Guides, Drivers and Staff

Transport

Rano Raraku Volcano & Anakena White Sand Beach - Private Tour

Easter Island

Overall, for some reason, we didn’t feel the sense of awe we had expected when seeing the Moais. However, the island itself is far more beautiful than we imagined, and its people are absolutely wonderful. Unfortunately, our guide, David, left us quite disappointed and with many unanswered questions

Quality of Experience

Guides, Drivers and Staff

We were very comfortable with the driver, but unfortunately, the experience with the guide was disappointing

Transport

Grey Glacier Round Trip Navigation

Chile

The excursion to Grey Glacier was a beautiful experience, but the walk along the beach proved to be exhausting for my mother, an elderly woman

Quality of Experience

Guides, Drivers and Staff

Logan, our guide and driver, was fabulous

Transport

Good Bye Easter Island - Flight to Santiago

Chile

This part of our trip was not organized by KimKim.

Quality of Experience

Guides, Drivers and Staff

Transport

Laguna Cejar, Ojos del Salar y Laguna Tebiquinche

Chile

We were disappointed with the guide

Quality of Experience

Guides, Drivers and Staff

Transport

This was the second time we have used Kim Kim for traveling, and yet again the company they linked us with was excellent. Alan, our guide in Tokyo was extremely personable and his enthusiasm and love of sharing his knowledge made our time truly unforgettable. Slash was our guide for Kyoto, Osaka, and Hiroshima. While we appreciated his knowledge about the places we were visiting, his knowledge about what food areas to avoid as they were more for tourist experiences, and where to go for the best “real” Japanese food was always spot on. We could not have been happier with his suggestions. Our family left Japan with a better understanding of the culture, religion, and of course food! Visiting a variety of shrines, temples, and palaces along with a hands on bento box cooking class, private geisha tea ceremony where we had an opportunity to talk with the geisha and ask questions, and learning how to forge our own knives- literally we had so many wonderful experiences it is impossible to name a favorite one. Our family will 100% be using kim kim for our next trip!

Hotel Reviews

Shiba Park Hotel

Tokyo

The Shiba Park Hotel in Tokyo was a nice place to stay. Initially, I thought we would have to take transportation everywhere, but it turned out most places were within walking distance, about a mile to a mile and a half away. The hotel was not located right in the heart of the action, but it was easy to figure things out. The staff was great, and overall, I was happy with the accommodation.

Tennen Onsen Renka no Yu Onyado Nono Kyoto Shichijo

Kyoto

Tennen Onsen Renka no Yu Onyado Nono Kyoto Shichijo in Kyoto offered a phenomenal experience. The ryokan was very traditional Japanese, which made it quite memorable. We enjoyed the experience of dining on the floor and having the meal served in traditional style. Everything about this stay was wonderful.

Cross Hotel Osaka

Osaka

Cross Hotel Osaka's location is unbeatable, nestled just a block from all the action and shops in Osaka. The convenience of being close to everything was fantastic. The unique vibe of this hotel compared to others in the trip really stood out. All in all, a great place to be and enjoy the city center of Osaka.

Activity Reviews

Sensoji Asakusa

Tokyo

Our family loved learning about the history as well as the rituals. Knowing why shrines and temples vary on if one walks on the side versus down the middle of a path, how to properly make an offering and make ones wish, explaining amulets, fortunes, and the importance they have in religion.

Quality of Experience

Guides, Drivers and Staff

Transport

Meiji Jingu Shrine

Tokyo

Our family loved learning about the history as well as the rituals. Knowing why shrines and temples vary on if one walks on the side versus down the middle of a path, how to properly make an offering and make ones wish, explaining amulets, fortunes, and the importance they have in religion.

Quality of Experience

Guides, Drivers and Staff

Transport

Tokyo Skytree

Tokyo

What an incredible view!!

Quality of Experience

Guides, Drivers and Staff

Transport

TeamLab Borderless: MORI Building Digital Art Museum

Tokyo

Our family loved this experience! So unique, loved exploring our own path through the beautiful exhibit.

Quality of Experience

Tsukiji Fish Market

Tokyo

We enjoyed exploring all our options. The food was fantastic. We loved the sushi as well as the mochi, candied fruit, and wagyu!

Quality of Experience

Guides, Drivers and Staff

Harajuku

Tokyo

Loved walking around the streets, seeing the shops, people, and of course the food. Getting to play with otters was unforgettable! At end of the day we went to Shibuya crossing.

Quality of Experience

Guides, Drivers and Staff

Full Day Hakone Mt Fuji National Park Excursion from Tokyo by Private Vehicle and Guide: National Park, Cable Car up Mt Owakudani, Pirate ship across the Lake Ashinoko

Tokyo

Long day of traveling. Car, train, cable car, then ropeway. We were lucky and experienced the parting of clouds to reveal Mt Fuji in all its glory. A sight we will not soon forget.

Quality of Experience

Guides, Drivers and Staff

Transport

⭐Full Day Nikko Tour by Private Vehicle and Guide: Nikko Toshogu Shrine, Kegon Falls, Lake Chuzenji

Tokyo

This was actually our free day in Tokyo, we did not do these activities. We loved the free day and having time to explore Tokyo on our own. We also had a free day in Kyoto a d one in Osaka. Pictures are from those three free days

Full Day Hiroshima excursion from Osaka by Private Car(guide meets with clients in Hiroshima, Peace Memorial Park, Miyajima Island) :

Osaka

A very powerful day, the Hiroshima museum and peace park is something one should not miss. Miyajima Island, seeing the floating Torii gate and learning about the island was interesting and beautiful.

Quality of Experience

Guides, Drivers and Staff

Transport

Culinary Delights: A Half-Day Gastronomic Adventure in Shinsekai (Osaka)

Japan

Quality of Experience

Guides, Drivers and Staff

Transport

Osaka Castle Park

Japan

Really enjoyed learning the history and seeing the artifacts

Kamigata Ukiyoe Museum

Osaka

The museum was small but interesting. After we had opportunity to explore streets and get some great food.

Kyoto Cooking Class

Kyoto

Family cooking class to make our own Bento boxes was lots of fun. We really appreciated that a vegetarian option was available for one of our family members.

Quality of Experience

Transport

PRIVATE Geisha Tea Ceremony and Performance

Kyoto

Loved the opportunity to ask the geisha questions. Watching the tea ceremony was mesmerizing.

Quality of Experience

Nonomiya Shrine

Kyoto

Our guide did not show us this shrine

Quality of Experience

Nishiki Market

Kyoto

Our guide told us this was not a good place to go for food, as it is often left out for hours. Our family explored this place on our own during free time, not eating, but shopping and exploring. We really enjoyed ourselves.

Katana Sword Making in Kyoto

Kyoto

Loved getting to do this process from beginning to end. What a unique souvenir to bring home.

Quality of Experience

Kinkakuji Temple (Golden Pavilion)

Kyoto

Hama-rikyu Gardens

Tokyo

The gardens were closed. Our guide took us instead to another area of Tokyo, to the Kokyo Gsien National Garden

Full Day Nara and Fushimi Excursion from Kyoto (Todaji Temple, Kasuga Taisha, Deer Park, Sake Brewery, Fushimi Inari Shrine)

Kyoto

Deer park was great! Our guide skipped the sake brewery but took us to a restaurant for two flights of sake (15 in each flight)to share. The temple and shrine were breathtaking.

🚗One Way Transfer between Hotel and Tokyo Train Station (Driver Only)

Tokyo

Our drivers throughout the trip were AMAZING. Photos are from New Years Day when we moved from Kyoto via the bullet train.

Pure Water Temple (Kiyomizu-dera)

Kyoto

Nijo Castle

Kyoto

Togetsu-kyo Bridge

Kyoto

This was pointed out to us from the distance by our guide.

Bamboo Grove

Kyoto

Samurai and Ninja Museum with Experience

Kyoto

So thrilled with our trip exerience with KimKim and Serendity Tours in Costa Rica. We chose to go with KimKim as we had a multigenerational family travel experience planned during the high season. The team was terrific in helping us find many different tour options, given our late decision to travel, that would meet each family member's unique needs. We did adventure activities, wildlife activites and cultral activites - all in the same trip. They arranged tours and transportation so that it was as stress free as possible for my husband and I. Once we got to Costa Rica we had daily support for each day's events. They advised what to bring and wear, who would be transporting us and if meals /food would be included. When one of our experiences went late, I was able to communicate with our local contact, Wilman, in the moment to move back the evening experience tour and travel. Knowing that I had a local contact that was available to support me as needed during the trip was very comforting and helped me reassure both the older and younger generations.

Moonika was super. She listened to our requirements and set out to plan a great trip for our group of 4 adults. The excursions she planned were fantastic and so memorable. The hotels were quaint and unique for their destinations which is exactly how we like to travel. Our guides and drivers in Estonia and Finland were all excellent, flexible and offered different perspectives to our experiences. Moonika was available when we needed her and proactively checked in on us as well. We never would have had the smooth experience we had without her careful planning.

An absolutely fabulous our driver, Reda.
Great service, great person, great driver and he know many things (kind of guide). Remarkable.

The itinerary, the hotel selection were perfect.

Just 2 comments:
Our hotel in Fes was great, but you have to mention all the stairs.

We asked for service in Spanish, even if Spanish language is not your main market, you find an option, maybe not Spanish all the time, but it was an option.

All the trip were perfect

Hotel Reviews

Barceló Casablanca

Casablanca

Good option, have all that you need

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Dar Jasmine

Chefchaouen

Very nice hotel, great view. You should advise about stairs

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Riad Salam Fes

Fes

Great experience in this jewel hotel

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Tiziri Luxury Camp

Merzouga

Great experience, a very nice stay, great and very kind staff

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Ksar El Kabbaba

Skoura

Like fairy Maroc tail. So beautiful space, calm, I enjoy every part of this hotel

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Palais Sebban

Marrakech

Good taste, nice room, great location

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Guided tour of Hassan II Mosque

Morocco

We shared with other persons, it was in spanish and it was very interesting

Quality of Experience

Guides, Drivers and Staff

Transport

Casablanca to Chefchaouen via Rabat

Morocco

Nice ways, great driver, enjoying all

Quality of Experience

Food

Guides, Drivers and Staff

Reda, so great!

Transport

Chefchaoeun to Fez via Volubilis, Moulay Idriss & Meknes

Morocco

We really enjoy all dofferent areas, places and visits

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Desert Adventures around Merzouga

Merzouga

We loved our desert adventure around Merzouga. The camp staff were excellent and took great care of everything, making our stay enjoyable. Although we skipped out on camel rides, visiting the lagoon was fascinating. This part of the trip was a highlight for us.

Half-Day Guided Tour of Marrakech

Marrakesh

The guided tour of Marrakech was fantastic. Our guide was very knowledgeable and spoke excellent Spanish, which enhanced our experience. He took us to a wonderful place to eat, and his insights into the local life and customs were very enlightening.

Dine with a local family

Morocco

Dining with a local family was an interesting experience. It was great to see how a local family lives and to taste some authentic food. Communication was mainly with one of the sons who spoke English well, and it was a nice cultural exchange. However, the language barrier did limit deeper conversations with the rest of the family.

We had an outstanding Scottish trip over the December holidays! Stephen and Marine provided wonderful support in planning a 11 day trip that took us on a loop from Edinburgh to the Highlands (Glencoe and Skye).

In Edinburgh, our local guide, Gareth, was phenomenal. He maintained a captivating discussion of the city over over three hours! The Wee Touring Menu at Wedgewood was a huge success with the entire family. The Mary King's Close Tour was a wonderful addition to the trip and well worth the time.

Once we left Edinburgh, hiking in Glencoe, Pitlochery, and Skye was pretty outstanding as well. While it was always a little but rainy (as expected), we really enjoyed the views, the streams, and waterfalls.

Hotel Reviews

York Place Apartments by Destination Edinburgh

Edinburgh

Very comfortable, quiet accommodations in the heart of Edinburgh. Very spacious, strong WiFi, and is a place that a large group could stay for several days. The single blip with York Place Apartments was the check-in process. This was nobody waiting for us and there is no desk--so we were somewhat stuck outside this apartment without a way to get inside the apartment.

Authenticity & Character

Location

Very walkable to downtown, restaurants, etc. The biggest challenge is there is no way to park in front so you will need to park a car and walk to the apartment.

Staff

Have staff there to meet people or provide a clear point of contact to enter into the apartment.

Cleanliness & Comfort

The Glencoe Inn

Ballachulish

The Glencoe Inn is very comfortable and tucked away in the mountains. From a location perspective, Bellachulish was just beautiful and had great places to hike. The Inn's accommodations were limited during our stay. Upon arriving, we were told that the main restaurant and bar were closed for renovations and there was limited staff available. The Inn provided a limited menu and limited bar during our stay.

Authenticity & Character

The character was not clear since many portions of the Inn were closed or under renovation.

Location

Beautiful location and great place to explore

Staff

Very helpful and kind!

Cleanliness & Comfort

The rooms were clean and quiet and we really enjoyed the shared community spaces.

Broadford Hotel

Broadford

Authenticity & Character

Location

Beautiful location with good access to local restaurants.

Staff

Cleanliness & Comfort

Atholl Villa Guest House

Pitlochry

A solid place--the staff was very friendly, the rooms were clean, and comfortable, and the hotel is in a great location.

Authenticity & Character

Location

Right on the main strip, the rooms were quiet and comfortable.

Staff

The staff were present, they communicated well, and they were there to help if you needed guidance.

Cleanliness & Comfort

Broomhall Castle

Stirling

The location was wonderful and provided a unique experience for the family. The rooms were clean and comfortable. The biggest questions were based on the New Years' celebration events. While we initially believed there would be options to eat locally or eat within the hotel at the bar, the only option was to buy tickets for a New Years Dinner.

Authenticity & Character

How often can you sleep in a castle?

Location

Great location

Staff

Cleanliness & Comfort

Activity Reviews

Small group visit of Mary King's Close

Edinburgh

Just a fantastic way to understand the city's history and how lower class people lived.

Quality of Experience

Guides, Drivers and Staff

Creative and interesting tour guides. Informed and interested in telling their stories.

Private Walking Tour of Edinburgh with a Top Local Guide

Edinburgh

Possibly the highlight of the trip, Gareth was interesting and informed. This felt more like a 3 hour discussion between Gareth and our family of 4 than a simple tour were you are blasted with facts and figures.

Quality of Experience

Guides, Drivers and Staff

Stirling Castle Tickets

Scotland

Again, a strong contender for being the main highlight, Stirling castle was a great experience. The parking was easy, Stirling is a central city to Scottish history, the castle is well-maintained, and the tour guides were great. I was surprised when my teenage daughters wanted to keep exploring after 2 hours!

Quality of Experience

Guides, Drivers and Staff

The Wee Tour of Scotland tasting menu

Edinburgh

The Wee Tour of Scotland tasting menu was a good culinary experience. We enjoyed a set course meal of five or six dishes, offering a nice variety of Scottish cuisine. It was a solid four out of five experience.

Our trip to Mexico City was wonderful
We got to see all the highlights over a few days
It was wonderful being there over dia de muertos
Would absolutely recommend kimkim for all your travel needs!

Activity Reviews

Tacos, Chelas & Mezcal in Narvarte

Mexico City

Excellent way to try different cuisine and the mezcal tasting at the end was a great way to end the night!

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Pop

Air Balloon Flight over Teotihuacan & Biking Experience

Mexico City

A must do

Sweets & streets! Family-Friendly Historic Center Tour

Mexico City

Our tour guide was wonderful and the kids loved it!

Lucha libre experience & mezcal tasting

Mexico City

Such a fun experience! Our boys loved it

Be amazed by the pre-hispanic beauty of the chinampas in Xochimilco

Mexico City

Unique experience Beautiful wildlife and nature

Tour the famous and picturesque neighborhood of Coyoacán.

Mexico City

Tour guide was great Beautiful part of mexico

Enjoy an Oaxacan dinner at Los Danzantes.

Mexico City

Delicious!

This is our third global trip with KimKim and is was good service but not great. Our last two trips the specialists were so excited to get us to the perfect spots (hotel, winery, guide). This trip felt like it was a generic trip planes for anyone. We found most of the great spots ourselves with help from the locals.

I will definitely use KimKim again but hope to get the “exceptional service” is usually get.

I had the absolute best time on my New Zealand trip, all thanks to KimKim and their amazing local guide Michelle! From start to finish, everything was organized so seamlessly that all I had to do was show up and enjoy the adventure.

I kicked things off in Auckland, where I was greeted with a hotel room that had a window view so beautiful it felt like I was in a postcard. Day one started with a bang at the Weta Workshop, which is an absolute must for any movie buff. Michelle called me on day two to check in and casually save the day by reminding me that Ubers were a great way to get around. Later, I was whisked away to pick up my rental car, and drove to Hobbiton, which felt like stepping into a dream.

Michelle made sure I always had enough time to get from city to city without ever feeling rushed and the hotels were consistently stellar. She also hit it out of the park with her activity recommendations. The Maori Cultural Experience in Rotorua? Unforgettable. The Waitomo Glowworm Caves, zip-lining and the Wai-O-Tapu hot springs? Pure magic!

Every single activity was thoughtfully chosen and perfectly tailored to my tastes. Even the little touches were perfect—like the recommended restaurants and lunch stops, which came in so handy. If you’re on the fence about booking with KimKim -- just do it! I trusted their judgment completely, and they delivered in every way.

Can’t wait to book my next trip with them!

Hotel Reviews

M Social

Auckland

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Millennium Hotel & Resort Manuels Taupo

Taupo

Authenticity & Character

Location

The views were amazing, the staff was super friendly and don't get me started on their breakfast. One of the best I've ever had at any hotel so far.

Staff

Cleanliness & Comfort

Regent of Rotorua

Rotorua

Authenticity & Character

Location

Staff

Cleanliness & Comfort

QT Wellington

Wellington

Authenticity & Character

Loved the creative, museum-like flair of the hotel.

Location

Staff

Cleanliness & Comfort

Activity Reviews

Glowworm Paddle Board Tour

Rotorua

Quality of Experience

A once-in-a-lifetime experience!

Guides, Drivers and Staff

Transport

Lake Taupō Cruise to the Māori Rock Carvings

New Zealand

Quality of Experience

Guides, Drivers and Staff

Transport

Hobbiton Movie Set Tour

New Zealand

Quality of Experience

A dream come true for any movie buff!

Guides, Drivers and Staff

Transport

Te Pā Tū - Maori Cultural Experience

Rotorua

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Zipline Canopy Tour

Rotorua

Quality of Experience

Guides, Drivers and Staff

Transport

Erin is incredible. She was highly flexible and offered several options for activities. We loved working with her.

We had an amazing 13 day tour of Sydney, Port Douglas and Melbourne during Dec 24-Jan 25 arranged via Kim Kim Tours. Special thanks to Ms Vicky who made sure all travel arrangements were made to our satisfaction. Hotel accommodations were perfect. Vicky was also very responsive during out travel days and was easily accessible to us via WhatsApp to answer last minute questions and reservations for tourist activities.

I would highly recommend Kim Kim and especially Ms. Vicky if you happen to be planning a tour to Australia.

Hotel Reviews

Port Douglas Peninsula Boutique Hotel

Port Douglas

Excellent hotel with super easy access to the beach and shopping/ restaurant .

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Voco Melbourne Central, IHG Hotel

Melbourne

Authenticity & Character

Location

City center location made it easy to walk anywhere within central district

Staff

Cleanliness & Comfort

Vibe Hotel Sydney

Sydney

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Outer Barrier Reef from Reef Marina - Port Douglas

Port Douglas

Quality of Experience

Guides, Drivers and Staff

Transport

Kuranda Scenic Railway and Skyrail Rainforest Cableway with Down Under tours

Australia

Quality of Experience

Guides, Drivers and Staff

Transport

Phillip Island Penguin Parade Small Group Eco Tour

Melbourne

Quality of Experience

Guides, Drivers and Staff

Transport

The AC in the bus provided for our tour group was not functioning which made half of the day very stressful fighting the heat and humidity. The transport company should really pay attention to the conditions of their vehicles.

Blue Mountains Small Group Tour

Sydney

Quality of Experience

Guides, Drivers and Staff

Transport

Daintree Rainforest,Cape Tribulation,Mossman Gorge Small-Group from Port Douglas

Port Douglas

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Panoramic Sydney Sights - Half Day Tour

Sydney

Quality of Experience

Guides, Drivers and Staff

Transport

Laneways of Melbourne

Melbourne

Quality of Experience

Guides, Drivers and Staff

Transport

Great Ocean Road Small Group Eco tour

Melbourne

Quality of Experience

Guides, Drivers and Staff

Transport

The quality of buses can be improved . This is a +13 hour trip. The buses used are very small for a 24 people group. In summer days, AC in the buses is not able to cope up. See review of Philip island for more details

Overall, a very fulfilling experience . It is challenging to visit the length and breath of Vietnam in just over two weeks. One of the downfalls is having to spend too much time in a car or van traveling from place to place. This becomes extremely problematic in Ho Chi Minh City. The primary guides in the large cities were knowledgeable and conversant. A few did not speak English well enough to provide us any meaningful information, however, or answer our questions. The hotel choices were all excellent. I would recommend offering some favorite restaurants to your clients to assist in making good choices more expeditiously. We also appreciated the Kimkim flexibility, in modifying proposed itinerary options.

Connor did a phenomenal job putting together our trip and making things work! We could not have asked for a better experience while in Scandinavia! The local tour guides set up by KimKim were personable and knowledgeable. We enjoyed seeing their cities through their eyes. Overall, the entire experience with KimKim and Connor was amazing. I highly recommend that anyone planning to travel throughout Scandinavia give KimKim a call.

Overall the planning of our Chilean trip with Kimkim was very easy. Tamar worked with us to develop an itinerary that provided seeing the highlights. He was very responsive to our questions. We also provided feedback on the accommodations and in some cases we provided the hotel that we wanted to stay at. The one disadvantage was that we were given a total price to pay and not an itemized summary. It would be helpful to understand the cost of each item as we may have reconsidered some activities.

Activity Reviews

Chilean Food Tour & Picnic with a View of Santiago

Santiago

Angel and Jennifer were excellent hosts on the Santiago food tour. I really enjoyed going to the local market and picking out food for a picnic. Angel is very knowledgeable about Santiago and provided us a lot of insights on daily life of locals. As a vegetarian, he made sure that all food stops had an option for me. At the end of the tour we had a picnic in the park beautifully prepared by Jennifer. Thank you for a great day!

Quality of Experience

O

Food

Guides, Drivers and Staff

Transport

Wine Tasting, Valparaiso and Viña del Mar- Private Tour

Chile

I enjoyed this small organic winery in the Casa Blanco wine region. Great wines!

Quality of Experience

Guides, Drivers and Staff

Transport

Our trip to Colombia was amazing! I cannot say enough great stuff about our visit to Bogota with home dining with Maria Jose, fruit tour with Nicolas, Street Art tour with Deanna and playing Tejo, visit to the Salt Cathederal with Deanna as well. Our lodging at the Hyatt was also top notch. Food and hosptialy were great throughout trip. Transfers were safe, comfortable and wonderful. Visit to Cartagena with Gustavo as guide was also amazing. We loved our market and cooking experience with Dona Gloria and touring with Gustavo trying street food and exploring old town. Evening party for NYE at Bastion was superb. Spending the first day of the New Year in the Mud Baths was great and transfer to Baru by boat to Isla Encanto was great and our stay there was relaxing and perfect way tot end the vacations. We will surely be back and recommend to all who ask!

Bryan helped us craft an amazing Costa Rican vacation. He really listened and worked with us to create a wonderful trip that met our budget guidelines for our family of 5. We took multiple excursions and they were all top notch- really enjoyable.

The communication we had before and during our trip was prompt and thorough. This greatly
put our minds at ease that any questions we had would be answered in a timely fashion and helped us prepare and enjoy our trip.

Our local contact once we arrived was Willmen and he was fantastic! Once we were in Costa Rica, all communication was easily had through What's App. Willmen was always a text away and it was very much appreciated.

Other standouts included our driver for 2 portions of the trip, Alex. Such a fountain of knowledge, kind and a great driver. Alex worked diligently to alert us to any points of interest such as plants and wildlife and it was very interesting.

We will definitely use KimKim again to plan future trips.

Hotel Reviews

Hotel Los Lagos Spa & Resort

La Fortuna

Beautiful grounds, great food, friendly restaurant staff. Our room was close to the main buildings so we could walk back and forth which we liked, otherwise there was a reliable shuttle to take you around. Our room was comfortable with GREAT blankets, but there was obvious water damage on the wall under the air conditioner and a chunk of wall missing by the dresser. Not a deal breaker but unattractive. Our Springs experience was just okay. Lots of kids in inner tubes and float devices, empty drink cups stacked everywhere, and very strict towel staff who refused to change out our towels one day because "they aren't that wet". This was frustrating because we tried to dry our towels in the room the day before and after admitting defeat that they would remain damp, wanted to trade them in for some legitimately dry towels. Overall we enjoyed most of our stay here and the convenience of the location for sightseeing in the area, but would likely stay at a different resort in the future.

Authenticity & Character

Beautiful flowers, cool birds . You really feel like you are in the rainforest

Location

Close to town and the excursions we took

Staff

Restaurant staff were friendly and pleasant

Cleanliness & Comfort

Pretty bathroom, nice extra blankets

Casa Conde Beach Front Hotel

Playa Hermosa

Great location for day trips, great food, friendly staff. The direct access to the beach was really nice. The beds were on the small side but comfortable. The grounds are pretty and well maintained . Overall the vibe was "quiet" which was what we were looking for. A very nice place to stay!

Authenticity & Character

Lots of woodwork throughout the resort which we loved. Really good pour over coffee made in front of you

Location

Close to excursions and the airport

Staff

Very friendly and pleasant

Cleanliness & Comfort

Always dry towels available, no obvious signs of garbage lying around

Activity Reviews

Sky Tram, Ziplines & Sky Walk Adventure

Arenal/La Fortuna

Very fun zipline with a great sky walk adventure! The only reason for 4 stars was that our Zipline portion didn't start until 1.5 hours after arriving (due to long lines?) and we missed our initial sky walk time. We were easily accommodated and attended a later Sky Walk which we enjoyed.

Quality of Experience

We liked the day it just lasted longer than we thought it would.

Guides, Drivers and Staff

Excellent and knowledgeable guides.

Transport

Easy pick up and drop off. Driver was exactly where he said he would be.

Palo Verde National Park Safari Cruise with Lunch

Costa Rica

This tour included lunch which was authentic and amazing. The boat tour was okay. We saw birds, bats and crocodiles. For the last 1/2 hour or so, the guides were chatting with themselves instead of us so not sure if they missed pointing things out to us or not. We were on the water for maybe 1.5 hours? Unfortunately it was nothing special.

Quality of Experience

Was shorter than what I thought it would be, not a lot of wildlife to see

Food

Authentic and delicious

Guides, Drivers and Staff

Seemed disinterested in us towards the end of the ride, chatting amongst themselves

Transport

Driver was great but roads super bumpy

Río Balsa Whitewater Rafting Adventure

Arenal/La Fortuna

I was fully expecting to not like this day but it was our favorite of the week! Wild ride on the water followed by a great lunch and unexpected lesson on how to squeeze juice out of sugar cane. Great day for our family of 5 adults!

Quality of Experience

Very experienced and fun to be around. Spot on directions on how to manage the ride and stay safe.

Food

Authentic and delicious.

Guides, Drivers and Staff

Transport

Catamaran Sailing Adventure

Costa Rica

A great day on the water! The boat was very large and almost too crowded in my opinion. Beautiful views, decent snorkeling. Lunch was okay but served very late (well after 3pm). Overall the day was much longer than anticipated and we were brought to sure in the dark (no lights on the powerboat that brought us to shore). That was a bit unsettling but we made it back just fine.

Quality of Experience

Beautiful views- boat days are always fun days for us

Food

Guides, Drivers and Staff

Transport

If you're dreaming of exploring the wonders of Egypt, look no further than Sun Pyramid Tours! My family and I recently embarked on a 10-day private tour that spanned Cairo, Luxor, Aswan, and Alexandria, and I can confidently say it was a once-in-a-lifetime experience.

From the very start, Habiba was an absolute star. She listened to our preferences and crafted a personalized itinerary that aligned perfectly with our schedule and must-visit list. Giza Pyramids? Check. The iconic Sphinx? Absolutely. Karnak and Horus Temples? Of course. And let’s not forget the awe-inspiring Valley of the Kings and Abu Simbel Temple. Habiba’s attention to detail made the planning process seamless and stress-free.

Fantastic Guides: Sam and Ahmad, The History Whisperers
Our adventure was brought to life by two incredible guides, Mr. Sam and Mr. Ahmad. These knowledgeable Egyptologists didn’t just recite facts—they told captivating stories that kept us enthralled. Their passion for Egyptian history was infectious, and they had a unique way of making the ancient world feel alive. Even my kids, who usually shy away from history, were hanging on every word!

The Nile Cruise: A Journey Through Time
One of the highlights of our trip was the Nile cruise. Gliding along the historic river where civilization began was an experience beyond words. From the breathtaking sunsets to the gentle rhythm of the water, it was pure magic and a memory we’ll treasure forever.

Tips for Future Travelers
Before heading to Egypt, do your homework! Knowing what you want to see and do will help the tour agency customize the perfect trip for you. Flexibility and communication go a long way in maximizing your experience.

Highly Recommended
If you’re planning a trip to Egypt, I wholeheartedly recommend Sun Pyramid Tours. Ask for Habiba to design your itinerary and insist on Sam and Ahmad as your guides. Their expertise, kindness, and attention to detail made our journey unforgettable.

Thank you, Sun Pyramid Tours, for an incredible adventure. Egypt is truly a land of wonders, and your team made it even more special. 😊

Thank you, Helena (and KimKim), for building an amazing family trip to Andalucia and Morocco! Here are some of the highlights:

Spain
1. The Alhambra! Susanna was a very knowledgeable guide. Later that day, Nacho gave a great walking tour of the Albaycin neighborhood, and we had an excellent meal at Carmen Mirador de Aixa - great food and views of the Alhambra :)
2. Hiking in Las Alpujarras! Jaime was one of our favorite guides. The scenery was beautiful, and we loved the small mountain towns (Capileira, Bubion, Pampaneira).
3. Malaga. Fany was our favorite guide of the trip - we learned a lot and she helped our daughter with her Spanish, too! Plus, Malaga is a beautiful city. We especially liked the fortress, cathedral, and Roman theater.

Morocco
4. Yousef was a wonderful guide and host throughout our time in Morocco. He arranged every detail for us and we were worry-free throughout our stay.
5. Hamid taught us so much when he guided us through the medina on our first day in Marrakech.
6. We loved getting outside the city. Driving through the Atlas Mountains kept us on the edge of our seats! And riding camels in Agafay was a highlight for all of us. The sunrise hot air balloon ride was a first for all of us - cold, but really fun.
7. Essaouira was our favorite town in Morocco. It's a beautiful, clean, beach town - the fortress and old city were so fun to stroll. Rashida was a wonderful guide - she taught us so much, and adjusted her pace to match what we wanted.
8. Back in Marrakech, we loved our stay at Riad Anya. The entire staff was so welcoming and kind and helpful, in spite of late arrivals and/or early departures, and changing plans. They accommodated us wonderfully throughout. A huge thank you to that staff!

Thanks,
The Lockwood Family

We have had the most amazing trip through Thailand, courtesy of Lacey at Kim Kim and the local team at Exotic Voyages she used.
Lacey's helpfulness, advice and skill enabled us to plan a truly bespoke trip and from the moment we landed at Bangkok airport until our departure in Chiang Rai, the entire 15 days were perfect.
Our transport, hotels, excursions, meals and more were excellent... and both Toto and Bam, our guides in central and northern Thailand respectively were incredible.
Their knowledge, friendliness, humour and companionship have made everything truly memorable.
And of course, Lacey's planning and patience throughout has been hugely appreciated.
This is our third time using Kimkim now, having done trips in Greece, Colombia and Thailand with them.
We will definitely use them again!!