Kimkim Trip Reviews

I will never travel without kim kim again! From start to finish we were treated like royalty and had amazing guides/drivers etc. Marina was available to answer any questions and each excursion/activity was beyond our expectations. In Iguana, Laura Pomilio (our guide) was so knowledgeable about the rich history and all the ins and outs of the national parks. It felt like having a fast pass at Disney World everywhere we went. Pablo, our tour on the heart of the city bike trip, was amazing and gave us a close up look at all the major landmarks and cool neighborhoods in Buenos Aires. The asado, El Fogon restaurant, was out of this world. You get to see close up in an intimate setting how all their delicious meats are prepared and grilled before you. The Panoramic Hotel in Iguazu was lovely and a short walk from a yummy food market and many delicious restaurants and fun shops. We were only in Argentina for a week, but we packed it all in. So much more to see and explore in this beautiful country!!

Hotel Review

Panoramic Grand Hotel

Puerto Iguazú

Lovely views all around, friendly staff, nice rooms and gorgeous pool area.

Authenticity & Character

Beautiful views

Location

Walking distance from the heart of town.

Staff

Everyone was very friendly and helpful.

Cleanliness & Comfort

Clean and comfortable rooms.

Activity Reviews

Visiting the Argentine Waterfalls of Iguazu

Argentina

Our personal guide, Laura, was the sweetest and most knowledgeable tour guide. Her passion for the ecology, environment and history of the rich culture of Argentina made our experience even deeper. We opted for the boat adventure on the Argentine side of the falls. Be prepared to have your breath taken away and also to get soaked!! Totally worth it. But bring a change of clothes. They give you bags to keep your belongings dry on board.

Quality of Experience

Tour guide was amazing and the falls are phenomenal.

Guides, Drivers and Staff

Laura was the best guide due to her knowledge and passion for the country.

Transport

Wonderful drivers

Tango Show & Dinner at La Ventana

Buenos Aires

Dinner was delicious, service was premier, and the show was breathtaking. The dancers, singer, and musicians were all so talented. Very moving experience that cannot be missed while visiting Argentina.

Quality of Experience

Food and entertainment A+

Food

Delicious food and wine

Asado Dinner at El Fogón

Buenos Aires

A small intimate gathering lets you explore the vast flavors of many kinds of meat. The staff was funny and friendly. Delicious wine pairings with each course (up to 8!!) Watching how they season, smoke and grill the meat in front of you was fascinating.

Quality of Experience

Food and service above par

Food

We made our own chimichurri sauce

Biking Buenos Aires

Buenos Aires

The four of us had our own private guide, Pablo. He was a wealth of knowledge about the city and her amazing history. Some of the places we visited were like hidden gems that only Pablo knew about. We experienced our first mate! It was yummy! The bikes were a conversation starter everywhere we went. They were made from bamboo! Very lightweight but super comfortable seats. We were all a little nervous initially riding bikes in such a busy city, but Pablo knew all the back roads and kept us safe the entire trip. This tour is a must on your first days in BA!

Quality of Experience

The one on one interaction with the guide. Not part of a huge group trying to hear what someone is saying.

Food

We had lunch along the river from a food truck and it was amazing!

Guides, Drivers and Staff

Pablo was the best!!

Such an amazing trip to Thailand and Cambodia. Camellia picked awesome activities, mixed of adventure and local culture. Local restaurant recommendations helped us discover the wonderful thai cuisine. Thank you so much for everything.

We had a great trip to Iceland that was planned out by our guide Duncan. He was very responsive to questions and helped coordinate based on our requests. The trip was based on the Golden Circle.

The trip started easily with the car rental. Driving around Iceland was quite easy. Duncan had given us a route and itinerary based on location so we can maximize our time. The weather was amazing so that made the site seeing easier. The waterfalls were amazing and each was different from the others. We did the touristy Blue Lagoon which was fun but we liked the more natural Secret Lagoon. We did the glacier hike as well and that was a great experience too. We were able to see many sites and had time for other hikes and excursions.

We were surprised by the day trip to the wonderful Westman Island and were able to see the many puffins at the lookout point.

Each town we stayed at had a different feel from each other too. The accommodations were quite comfortable and very clean, with breakfast each morning. They were all in great locations. We stayed at the city center, Reykjavik, Vik, Westman Island. The restaurant recommendations were great as well.

Overall Iceland was a fantastic experience and one of the best trips I ever had. The incredible scenery, glaciers, waterfalls, seeing the horses and puffins. We were independent but had a great plan set up through Duncan and Kimkim and actually felt like we were exploring and discovering the beauty of Iceland rather than a flock of a big tourist group.

Hotel Reviews

Hótel Vestmannaeyjar

Westman Islands

Wonderful hotel and had view of island next to our island. Attached restaurant was good albeit slower service. The hotel staff were very polite and friendly. Clean and comfortable.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Room With A View Apartment Hotel

Reykjavík

Our room had view of parking lot but we only slept in room. It was very clean and comfortable with great shower. Located in city with great restaurant choices and walking distance to different areas but we didn’t have time to enjoy as our flight was the next day.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hótel Kría

Vík

Incredible view from Restaurant that was part of hotel. Vik felt like a beautiful resort town. Rooms were very comfortable and clean.

Authenticity & Character

Location

Right in walking area of different hikes and paths.

Staff

Cleanliness & Comfort

Blue Hotel Fagrilundur

Bláskógabyggd

Feels remote but very peaceful. Clean rooms, comfortable. Loved having a passcode and self check in. Restaurant right across street.

Authenticity & Character

Location

Peaceful

Staff

Cleanliness & Comfort

Activity Reviews

Blue Lagoon

Iceland

It was necessary to at least experience the iconic Blue Lagoon and most reviews will all say it probably isn’t worth the cost. The water and steam rising were pretty but it felt like it could have been man made like a Vegas resort.

Quality of Experience

Solheimajokull Glacier Hike

Iceland

It was worth to actually go onto the glacier to get a feel of what it really is and walk on it, especially knowing it is quickly receding.

Quality of Experience

Guides, Drivers and Staff

The Secret Lagoon

Iceland

Very different experience with the warmth and feel of thermal spring heated pool. Should bring own towel as they charge higher for renting one . Food and drinks available but we didn’t use. Felt cozy and natural rather than touristy.

Quality of Experience

It was wonderful days in portugal. All the activities and itineries was well covered. Tiago was like our friend who came with us all the occasions and become part of our team. He took photos and videos in difficult situations like costering and kayaking etc.thanks to tiago and my lisbon holydays team for making our trip a most memmorable one.

Hotel Reviews

Vila Gale Cerro Alagoa Hotel

Albufeira

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Évora Olive Hotel

Évora

Location

Staff

Cleanliness & Comfort

Hotel Dom Carlos Park

Lisbon

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Surf Lesson

Portugal

Quality of Experience

Guides, Drivers and Staff

Transport

Skydive (Tandem)

Portugal

Quality of Experience

Guides, Drivers and Staff

Transport

Coasteering

Portugal

Quality of Experience

Guides, Drivers and Staff

Transport

Mountain Bike adventure

Portugal

Quality of Experience

Guides, Drivers and Staff

Transport

Cascais & Sintra Guided Visit

Portugal

Guided Tour of Lisbon

Lisbon

Quality of Experience

Guides, Drivers and Staff

Transport

Tiago is an exceptionally talented guide . His knowledge, time management and one to one dealings worth appreciating. Coastering / biking etc were so much professional than expected. Skydive was amazing… we enjoyed the street walk and food. Would anytime recommend kim kim and tiago combination for any one to Portugal. Cheers.

Hotel Reviews

Vila Gale Cerro Alagoa Hotel

Albufeira

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Évora Olive Hotel

Évora

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Dom Carlos Park

Lisbon

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Sagres and the west Algarve guided tour

Portugal

Algarve à la carte - Full day guided tour

Algarve

Évora Guided Day Trip

Portugal

Tour trip

Portugal

Cascais & Sintra Guided Visit

Portugal

Guided Tour of Lisbon

Lisbon

Surf Lesson

Portugal

Skydive (Tandem)

Portugal

Coasteering

Portugal

Mountain Bike adventure

Portugal

Overall it was a great experience with your tour package. The extraordinary performance done by Mr Tiago was commentable. We used to roam around the world once ina year or two, Tiago was the best tour guide we ever had. Thank you Kimkim for such a nice package.

This is one of the best tours we had together, especially saneej and Tiago organising everything without much hurdles. So great that Tiago managed this big group. His hospitality was unconditional, also his patience and perseverance to make us know about protugal is beyond words. He always tried to balance thing so great that those who didn't participate also got good opportunity.

In short if someone say to make a mark of him of 10 being the biggest i would give 11 or more

Miss u Tiago , will be in touch

Now I have a friend in protugal

Tiago was amazing; one of the best guides ever. I would highly recommend him

Hotel Reviews

Vila Gale Cerro Alagoa Hotel

Albufeira

Évora Olive Hotel

Évora

Hotel Dom Carlos Park

Lisbon

Activity Reviews

Surf Lesson

Portugal

Sagres and the west Algarve guided tour

Portugal

Algarve à la carte - Full day guided tour

Algarve

Skydive (Tandem)

Portugal

Évora Guided Day Trip

Portugal

Coasteering

Portugal

Mountain Bike adventure

Portugal

Cascais & Sintra Guided Visit

Portugal

Guided Tour of Lisbon

Lisbon

From beginning to end, the experience was seem less and our vacation exceptional. Working with Sarah and Ivan at KimKim was trouble free. They were very knowledgeable, communicative, accommodating and responsive.

We took three boat excursions and despite the weather, enjoyed them all. Our skippers (Tony, Ante and Ivo) were all very capable and interesting. We felt safe and secure and found their advice very good on what and how to enjoy our time on the water and port. As the weather was sub-optimal the day we travelled with Ivo, the life stories he shared from time in the service, to search and rescue and olive farming made up for it. His lunch recommendation on Lupod was also the best meal of the trip at Obala! We enjoyed a seaside table, truly inches off the rocks with fresh delightful fare!

We enjoyed our time hiking around the beautiful waterfalls in Plitvice and Krka. All of our transfers were efficient, safe and comfortable and the recommended hotels were quite good. Our favorite was the harbor view suite in the Palace Elizabeth Hotel. We truly enjoyed our time in Hvar including the trek to the Spanish Fortress Overlooking the City and Sea.

Our tour guides in Trogir, Split and Dubrovnik were all very knowledgeable and passionate - and the time with Mislav wine tasting was enjoyable and relaxing in Korcula - a very enjoyable and laid back island with good food. The walled cities of Trogir, Korcula and Dubrovnik were our favorites - each with a different scale and vibe but common in the quaintness of their back alleys and cobblestone streets. The wall walk in Dubrovnik was worthwhile, providing great views of the city and sea.

All and all, a truly exceptional vacation and one of the top 5 in our travels to over 60 countries! We highly recommend Croatia and KimKim!

Hotel Review

Hotel Korsal

Korčula

Good location by the beach and easy walk to town. Very relaxing and good daily breakfast.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Review

Private Motor Boat Excursion to Brač & the Pakleni Islands (end in Hvar)

Split

Great weather, loved Milna and eating Prociutto, Cheese and Crackers on board with Tony.

Quality of Experience

Guides, Drivers and Staff

Transport

No way to adequately convey how much our group enjoyed our Croatian adventure thanks in huge part to Sarah’s efforts. We are a group of three families (16 total) who are experienced international travelers and accustom to researching and planning all aspects of trips ourselves. With so many variables in the mix for this one (including Covid), we decided to put together a general itinerary then turn it over to KimKim. That decision turned out to be an excellent one! We were immediately matched with Sarah who is based locally in Zagreb and she organized a terrific highlight tour of Split and Dubrovnik as well as the islands of Korcula and Mljet. Her recommendations for accommodations, dining and activities were spot on and her knowledge, patience, communication and professionalism were superb. She was incredibly responsive before (even with the significant time change) and during our trip … answering questions and addressing concerns big and small. If you are hesitant to use an app for travel planning …. don’t be. The KimKim format for pairing travelers with local expert agents is fantastic!
We definitely highly recommend Sarah and the KimKim experience.

Heidi

Obrigado KImkim and Tiago
We had had an amazing 8 days of our life in Portugal.
Our stay and travel was superb. Special mention to our guide moreover a brotherly figure to us Tiago Silva He really kept the flock together from the very start. They way he planned the tour, it’s itinerary spacing of activities with adequate time for rest and relaxation was commendable. His command in English was noteworthy. He really helped us personally at times when required and was so much close to us. He really gave us the courage to do many of adventures. His selection of restaurants were superb to fell the real taste of local. Portuguese cuisine . Thanks Tiago and kimkim once again for the amazing experience and will always be fresh in my memory. Thanks and looking forward to meet you again.

Hotel Reviews

Vila Gale Cerro Alagoa Hotel

Albufeira

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Évora Olive Hotel

Évora

Authenticity & Character

Location

Rooms where too small to accommodate our luggages

Staff

Cleanliness & Comfort

Hotel Dom Carlos Park

Lisbon

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Surf Lesson

Portugal

Quality of Experience

Guides, Drivers and Staff

Timing and heat were a Hindrance

Transport

Sagres and the west Algarve guided tour

Portugal

Quality of Experience

Guides, Drivers and Staff

Transport

Algarve à la carte - Full day guided tour

Algarve

Quality of Experience

Visit to caves was awesome

Guides, Drivers and Staff

Transport

Évora Guided Day Trip

Portugal

Quality of Experience

Guides, Drivers and Staff

Transport

Coasteering

Portugal

Quality of Experience

Really breathtaking

Guides, Drivers and Staff

Transport

Tour trip

Portugal

Quality of Experience

Guides, Drivers and Staff

Transport

Mountain Bike adventure

Portugal

Quality of Experience

Professionalism

Guides, Drivers and Staff

Very helpful and

Transport

Cascais & Sintra Guided Visit

Portugal

Quality of Experience

Guides, Drivers and Staff

Transport

Guided Tour of Lisbon

Lisbon

Quality of Experience

Guides, Drivers and Staff

Transport

Our trip to Norway was amazing! We loved the summer farm in Innerdalen. Our guides were knowledgeable and friendly. The hike to Romsdalseggen was worth the effort because of the views! Our planner, Linda did a fantastic job incorporating our ideas to create a fun and beautiful trip.

Thank you so much we had a fantastic trip and visited so many beautiful and historic palaces. Everything was so easy thanks to your team. From the collection and transport to the local guides onsite we really enjoyed the trip and it was so much more valuable because of the KimKim team. We learned a lot!!

We had an absolutely wonderful time in Jordan thanks to Nada’s careful planning and our wonderful driver Jamal! I provided a list of what we wanted to do and see and Nada built the perfect itinerary and took care of all of the planning and booking. She got us the absolute best luxury bubble room in Wadi Rum, as well as fantastic hotels at Petra and the Dead Sea. All of our activities were also booked ahead of time by Nada.
Jamal was our driver for the entire trip and picked us up at the border. He was very prompt and so kind. He made sure we were always comfortable and well taken care of. He even went above and beyond and bought us fresh spices to take home and cook with.
5 stars for the entire trip and wi would highly recommend booking with KimKim!

Hotel Reviews

Movenpick Dead Sea Spa & Resort

Sweimeh, Amman

Beautiful resort! Amazing private beach on the dead seas, wonderful pool, lots of food options, and the best sunsets!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Toledo Hotel

Amman

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Memories Aicha Luxury Camp

Wadi Rum

The most beautiful place to stay in Wadi Rum. The room was beyond perfect and the staff was very friendly and helpful!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Petra Guest House

Wadi Musa

Beat location in Petra!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Day Trip to Jerash

Jordan

Quality of Experience

Guides, Drivers and Staff

Transport

Wadi Rum - Petra

Jordan

Lives up to all the expectations! We spent 7 hours wondering around and exploring the beautiful city.

Quality of Experience

Guides, Drivers and Staff

Transport

3 hour jeep tour in Wadi Rum

Wadi Rum

This was such a fun activity! We loved riding around Wadi Rum and our tour guide was fabulous! He told us all about the area and took the best pictures for us, like photographer quality pictures we are getting printed on canvas for our home.

Quality of Experience

Guides, Drivers and Staff

Transport

Harris and the rest of the team were amazing to work with. Harris helped us plan an unforgettable honeymoon with the perfect amount of planned activities and free exploring time in between. The level of communication and his attention to detail to make sure our travels to 3 different cities in Italy were top notch. The detailed recommendations of what we could do with our free time really helped guide us to explore without any stress of where to go/safety/etc. The rest of the team was also phenomenal with extremely quick responses when we had some issues downloading our ticket vouchers for activities and each time got back to us within minutes it seemed! We will definitely use them again for future trips!

Activity Reviews

Aperitivo & Stroll around Sorrento

Sorrento

Great walking tour of Sorrento! This was a great way to get us outside of our regular comfort zone and see parts of the city that we hadn’t even known existed. His recommendations for dinner at the original marina and the hotel bar for the aperitivos were amazing and both spots we probably would not have found on our own. Highly recommend!!!

Quality of Experience

Guides, Drivers and Staff

Transport

Local transfer in Rome

Rome

Quality of Experience

Guides, Drivers and Staff

Transport

Colosseum & Roman Forum Tour

Rome

Alessandro was an amazing tour guide! He was extremely knowledgeable and personable. Very reception to how the group was responding (on an exceptionally hot day) and gave the perfect level of informaron while also making it more of an open discussion. He also shared information about the city and recommendations for gelato after the tour! Would highly recommend!

Quality of Experience

Guides, Drivers and Staff

Alessandro was amazing!

Transport

Private Amalfi Coast Boat Tour from Positano or Amalfi

Amalfi Coast

This was the best way to end our honeymoon! Our skipper was amazing, pointed out some sights to take our photos against, but gave us a lot of privacy. It was an amazing boat tour with a quick 20 minute stop off at Amalfi for us to walk around and get a snack. He was extremely courteous and it was an excellent experience!!!

Quality of Experience

Guides, Drivers and Staff

Transport

thank you Lize and the Kimkim team and our wonderful knowledgeable guides. Rehana and Leisel for a fantastic trip . The experiences from the hike up Table Mountain, Cape Tour and phenomenal Garden Route and all their suggestions made for unforgettable memories! First rate!

We started planning this trip a few years ago in 2020. When the pandemic hit we had to pause for two years. As a result the trip had to be planned again. Kate and Alex did a remarkable job both times to create a memorable experience for my mom's 80th birthday. We flew into Edinburgh and explored that city for a few days, then travelled up into the Highlands and back down into Edinburgh. The hotels and attractions they booked were exactly what we wanted. Our trip then shifted into Ireland as we flew into Belfast and then drove around Ireland staying in a different place every night or two. Again, the hotels, restaurants and attractions were all booked for us, met the precise needs we had and were spaced very well.

I couldn't have built a better trip myself! They customized it for us and it fit us like a glove. There is no question that I would use KimKim again to plan a trip. They saved me so much planning time before the trip and during the trip I didn't have to worry about anything because they had given us such detailed plans. Also, we were able to reach out for support if we needed them.

Alex proactively checked in with us a few times to make sure all was going according to plan. The personal touch was so appreciated.

I am so glad to have booked my trip with the KimKim team. From the start the communication in planning the trip was exceptional. The trip was organized exactly how we envisioned. We got to visit 4 cities in just one week and the way the trip was organized it allowed us to explore each city in a day and still get the full experience. Our accommodations (hotels/riads) were beautiful and the service was amazing by the hotel staff. Our local tour guides Mohammad and Mustafa did an amazing job in letting us explore Fes and Marrakech by providing us their expertise of the area.
I can’t write this review without saying a special THANK-YOU to our driver Karim without whom the trip wouldn’t have been the same. From the start by picking us at the airport Karim made sure we had a safe transfer to our first city. Karim always came with an amazing attitude each day and really showed us what Moroccan hospitality is all about. He went out of his way to help us with anything we needed. Another added mention is how he would always share with us his own cultural background stories of his home Berber. He would also provide us with extra facts along our journey which just made the whole experience even more enjoyable. I know I will definitely be requesting Karim as our driver when I come back to Morocco with my family.
Thank you to the KimKim team! And Karim for a wonderful memories filled trip.

Hotel Reviews

Oum Palace Hotel & SPA

Casablanca

Loved the service - nice staff

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Palais Sebban

Marrakech

Very beautiful riad

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Dar Mounir

Chefchaouen

Loved the location - so close the main attraction of blue city

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Riad Dar Dar

Rabat

Good welcome tea and breakfast !

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Riad Salam Fes

Fes

Amazing Riad ! And Amaing Staff !! Special tanks to Ayub! Loved his cheerful personality. We really appreciated the time he took to explain the history of the riad and always greeted us with a smile. It definitely elevated our experience at the already beautiful riad.

Authenticity & Character

Location

Staff

Amazing Staff!!

Cleanliness & Comfort

Activity Review

Half-Day Guided Tour of Marrakech

Marrakesh

Absolutely loved Mostafa's company! Will definitely ask for him on our next trip.

Quality of Experience

Guides, Drivers and Staff

Transport

The trip planning experience was relatively smooth, and we really enjoyed our family vacation to Iceland. Our advisor, Janel, quickly answered questions during the planning stages, and listened to our comments. The itinerary she put together included all of our areas of interest, and all of our bookings went well.
That said, I feel like the level of service was relatively generic and did not appear to leverage any specific insight or knowledge from someone based in country. I would have liked to have more options to choose from when deciding on places to stay, and the ability to customize a bit more. I would have prioritized lodging better suited to having 2 young kids, for instance. Also, knowing that we would be arriving to the airport after the rental car shuttle closed, would have been helpful to start off. Or knowing that during our time in Reykjavik, there would be a major event (marathon) occurring that would impact driving and parking at our hotel.
Overall, KimKim and Janel provided a useful service for making a wonderful country accessible. Next time, I would do additional diligence to make sure all the details fit our needs.

Hotel Reviews

Vík Apartments

Vik I Myrdal

Modern, roomy, and functional. great for families. grocery store across the street a bonus.

Authenticity & Character

Location

Cleanliness & Comfort

Farmhouse Lodge

Vík

Nice place, but a little cramped for a family with 2 young kids.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Héradsskólinn Historic Guesthouse

Laugarvatn

Decent and roomy. lacks a few amenities like hand soap. towels like sandpaper. restaurant at hostel across the street was very good.

Authenticity & Character

Location

Cleanliness & Comfort

Fosshotel Hellnar

Hellnar

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Room With A View Apartment Hotel

Reykjavík

Do not book this hotel on the weekend - our room was next to a nightclub that was open til 3am with extremely loud music.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Blue Lagoon

Iceland

relaxing, as advertised. the water did leave my skin feeling weird though.

Jokulsarlon glacier lagoon amphibian boat tour

Iceland

pretty typical tourist attraction, wish they had gone closer to the glacier. was raining during our trip, which was not ideal, but still a beautiful sight.

The Secret Lagoon

Iceland

better than I expected, nice relaxing environment. however, my son's sneakers were stolen from the locker room.

Quality of Experience

Our vacation to Croatia was wonderful and stress free due to Nikola's preplanning and booking of all of accomodations, restaurants, activities, and transfers. All the service providers were professional, punctual, and courteous. Special thanks to our Split tour host Ivana, our driver Joseph from Split to Dubrovnik, and Mirko our Elafiti Islands boat tour skipper for some memorable days.

And very special thanks to Nikola for being just a phone call away and handling our schedule changes.