Kimkim Trip Reviews

4.8
Based on 17,220 ratings
Read 17,220 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Our trip was wonderful! Eleni was super helpf...
Greece | May 24 - May 30, 2022

Heather
Heather G.
West Point, VA | Reviewed on Jun 01, 2022
Our trip was wonderful! Eleni was super helpful and responsive. The transfers were well organized, the amminties were as described, and communication great! Thank you, thank you, thank you! Read more

Our trip was wonderful! Eleni was super helpful and responsive. The transfers were well organized, the amminties were as described, and communication great! Thank you, thank you, thank you!

Hotel Reviews
Ammothines Cycladic Suites Naxos
Naxos

Absolutely over the top service and accommodations. LOVED IT! Will definitely return!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Dome Santorini Resort & Spa
Santorini

Slightly less accommodating for travelers with multiple excursions. Food expensive & not so great. Would not return- BUT Staff SUPER SWEET

Authenticity & Character
Location
Staff
Cleanliness & Comfort
NLH Monastiraki
Athens

Staff and location perfect!!! Soo wonderful!!!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Acropolis, Private Guided Tour
Acropolis, Private Guided Tour
Athens

Our guide was very knowledgeable and super kind!

Quality of Experience
Guides, Drivers and Staff
Transport
Free time in Athens
Free time in Athens
Athens
Quality of Experience
Transport
Naxos Highlights Tour, Yesterday & Today
Naxos Highlights Tour, Yesterday & Today
Naxos

Our guide Leo was AMAZING!!!! Titus, our driver also WONDERFUL!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Eleni Koropouli
Eleni
Eleni Koropouli
Local specialist in Athens | Replied on Jun 05, 2022

Dear Heather,
Thank you for your nice words! The best reward for this effort is to read your happy trip memories! Looking forward to accommodating you again for discovering more of our beautiful country!
Greetings from sunny Greece,
Eleni

We had an amazing time in Portugal and Spain....
Portugal | Apr 18 - May 25, 2022

Ramon
Ramon T.
Thornton, CO | Reviewed on Jun 01, 2022

We had an amazing time in Portugal and Spain. Patricia booked great tours, good hotels, and covered pretty much all our requests. We traveled for 38 days and her app to keep us informed and on track worked very well. Communication was constant throughout the trip. Will definitely use her again for our next Spain trip

Local specialist: Patricia Marques
Patricia
Patricia Marques
Local specialist in Spain | Replied on Jun 20, 2022

Hello Ramon
Thank you for your kind words and your review. I had a blast helping you arrange your 40 days adventure in Portugal and in Spain!
And I can't wait to work with you again to help you plan a northern trip to Spain this time ;)
Best,
Patricia

Unforgettable Experience
Portugal | Apr 18 - May 25, 2022

Amalia
Amalia T.
Thornton, CO | Reviewed on Jun 01, 2022

Patricia orchestrated the most amazing 10-week journey through Portugal and Spain for us. She was professional, responsive, creative and, most importantly, a wonderful listener.
From cultural private tours and wine tastings, to picnics in vineyards, to hot air balloon adventures, this was an experience we will never forget.
We highly recommend Patricia!

Local specialist: Patricia Marques
Patricia
Patricia Marques
Local specialist in Spain | Replied on Jun 20, 2022

Hello Amalia,
Thank you for your kind words and your review. I had a blast helping you arrange your 1 month adventure in Portugal and in Spain!
Our aim is to create lifetime memories, and I believe you will always remember this trip!
Thanks again.
Best,
Patricia

The easiest trip I ever booked. My original ...
Costa Rica | May 18 - May 23, 2022

C
Claudia A.
Chicago, IL | Reviewed on May 31, 2022
The easiest trip I ever booked.
My original trip to Japan was canceled at the last moment (with another travel company) because Japan is still closed to tourists, and I really wanted to get away from work for a few days. It was so last minute, so I didn't think it would be possible. Luckily, I found Kimkim and they were incredibly easy to work with. After booking everything, I actually didn't think that I was done, I figured it would be more complicated, but it was soooo fast and easy to...
Read more

The easiest trip I ever booked.
My original trip to Japan was canceled at the last moment (with another travel company) because Japan is still closed to tourists, and I really wanted to get away from work for a few days. It was so last minute, so I didn't think it would be possible. Luckily, I found Kimkim and they were incredibly easy to work with. After booking everything, I actually didn't think that I was done, I figured it would be more complicated, but it was soooo fast and easy to book.
They really included all the things I loved. I would 100% recommend this for anyone that wants to travel but doesn't want to hassle researching transportation, hotels, etc.

Hotel Review
Auténtico Hotel
San José
Local specialist: Olman Romero
Olman
Olman Romero
Local specialist in San Jose, Costa Rica | Replied on Jun 01, 2022

Hello Claudia,

Thanks for your review.
I am so happy to read you enjoyed your trip to our country.

I hope you will visit us again in the future to continue exploring this paradisiacal destination.

Pura Vida!
Olman

Trip to Southern Spain 2022
Spain | May 8 - May 24, 2022

Pat
Pat P.
Canada | Reviewed on May 31, 2022
Hi Sam. I know Judy has already sent her review. We had a marvellous trip and very much appreciated having KimKim work with Tailormade Andalucia to make our wonderful itinerary. We also appreciated all the planning and organizing done by you with regards to all the details of the trip. On a scale of 1-10 I would give our KimKim experience a 10+++ and on that scale I would give our experience with you and Tailormade Andalucia a 10+++ too. The trip was a perfect blend of sightseeing and... Read more

Hi Sam. I know Judy has already sent her review. We had a marvellous trip and very much appreciated having KimKim work with Tailormade Andalucia to make our wonderful itinerary. We also appreciated all the planning and organizing done by you with regards to all the details of the trip. On a scale of 1-10 I would give our KimKim experience a 10+++ and on that scale I would give our experience with you and Tailormade Andalucia a 10+++ too. The trip was a perfect blend of sightseeing and free time. All of the stresses of planning such a trip were assumed by KimKim and by you which reflected the benefits of working with someone who lives in the region and has the benefit of planning trips for tourists. Rocia from KimKim was in contact with us regularly during the trip to make sure everything was going well and she responded quickly any time we had a question. We thoroughly enjoyed all of our tours and found the guides to be exceptionally knowledgeable ( Ana, Filippo, Diego, Maria, Jose, Joaquin and Teresa). It was great to meet you and we loved the tapas tour with you in Sevilla. All of the hotels were fabulous and each unique in their own way. The Hotel H10s were great (centrally located and spacious) and we really enjoyed our stay in Ronda at the Hotel La Fuente de la Higuera and at the Hotel Fuerte Conil in Conil de la Frontera. The hike with Filippo in Costa Brava was a highlight as was the gorge walkway in Caminito Del Rey. Touring the Alhambra in Granada and the Alcazar in Cordoba were definitely take-away memories. If you ever took a big trip as a kid and your parents did all the planning and organizing and you got to go and have fun and just enjoy the trip, that would be how working with you and KimKim worked for us. I know we will plan future trips with KimKim and I have certainly recommended them to friends who are thinking about travelling. I would definitely recommend Tailormade Andalucia to anyone planning a trip to southern Spain. You will not be disappointed. Thank you Sam for planning our amazing trip.

Local specialist: Sam Lister
Sam
Sam Lister
Local specialist in Sevilla, Spain | Replied on Jun 01, 2022

Hi Pat! Thank you very much indeed for taking the time to write!! It was pleasure to host you and a real pleasure for me to meet you all!! Many thanks for trusting us and kimkim with the planning of your trip! Un abrazo, sam

Peruvian Soul is Awesome!
Peru | May 19 - May 30, 2022

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Loranne R.
Los Angeles, CA | Reviewed on May 31, 2022
This was a trip of a lifetime that was made possible by Peruvian Soul! Our main guide, Julio Quispe, was absolutely the best person to show us around Cusco. He is so knowledgeable about Incan and Peruvian culture and history. Julio is the most incredibly patient and sweet tour guide anyone can ask for. He anticipated our needs, gave us great advice for acclimating to the altitude, cheered us on during our hike, and always did it with a smile on his face. He constantly checked in on us to... Read more

This was a trip of a lifetime that was made possible by Peruvian Soul! Our main guide, Julio Quispe, was absolutely the best person to show us around Cusco. He is so knowledgeable about Incan and Peruvian culture and history. Julio is the most incredibly patient and sweet tour guide anyone can ask for. He anticipated our needs, gave us great advice for acclimating to the altitude, cheered us on during our hike, and always did it with a smile on his face. He constantly checked in on us to see how we were feeling and making sure we were having a best experience in Peru. Eddie, our guide in Machu Picchu was excellent as well. He was also very patient with us during our hike up Huyana Picchu. Our entire experience with the Peruvian Soul team has been an amazing one. Every detail thought out prior to us coming so that we could have an amazing memorable trip did not go unnoticed. We loved our experience!

Hotel Reviews
Mariel Hotel
Miraflores
Location
Staff
Cleanliness & Comfort
Tierra Viva Valle Sagrado Urubamba
Urubamba
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Antigua Casona San Blas
Cusco

Such a beautiful hotel! Very thoughtful and great staff

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Maras Salt Ponds
Maras Salt Ponds
Sacred Valley
Urban food tour at Lima Historical Center
Urban food tour at Lima Historical Center
Lima
Vinicunca, The Rainbow Mountain
Vinicunca, The Rainbow Mountain
Cusco
Quality of Experience
Guides, Drivers and Staff
Transport
Second visit to Machu Picchu and Hike to its viewpoints
Second visit to Machu Picchu and Hike to its viewpoints
Aguas Calientes/ Machu Picchu
Quality of Experience
Guides, Drivers and Staff
Eddy is awesome!
Transport
Gourmet Picnic at the Sacred Valley
Gourmet Picnic at the Sacred Valley
Sacred Valley
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Raul is awesome!!
Andean Ceremony at Viacha Community & Hike Downhill to Pisac
Andean Ceremony at Viacha Community & Hike Downhill to Pisac
Peru

Julian and his family were so welcoming. The lunch his family prepared was so delicious and the backdrop to the lunch was so beautiful

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Sandboarding at Paracas Desert
Sandboarding at Paracas Desert
Paracas
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Anne Godoy
Anne
Anne Godoy
Local specialist in Lima | Replied on Jun 06, 2022

Hi Loranne!
It was nice to meet you all once you arrive, and I am truly happy you have a great experience in Peru with us. We were thrilled to plan everything for you and your friends.
I wish you the best on your future journeys!

A truly unique and unforgettable experience
Morocco | May 21 - May 27, 2022

T
Tonia R.
Willow Grove, PA | Reviewed on May 31, 2022
Planning our trip with Sharon was effortless. She was extremely responsive and took care of our every question and concern. Our driver and guide, Hussein became like family. His excellent driving and language skills aside, he is one of the most compassionate, kind and caring human beings that I have ever met. He made our trip very special. I highly recommend Kimkim and especially Hussein. Moroccan’s are some of the nicest, accommodating people we have met while traveling. The... Read more

Planning our trip with Sharon was effortless. She was extremely responsive and took care of our every question and concern. Our driver and guide, Hussein became like family. His excellent driving and language skills aside, he is one of the most compassionate, kind and caring human beings that I have ever met. He made our trip very special. I highly recommend Kimkim and especially Hussein. Moroccan’s are some of the nicest, accommodating people we have met while traveling. The country’s landscape is gorgeous with gorges, valleys and stellar panoramic views. Staying in Riad’s in the Medina’s is extra special. The food is excellent, albeit a bit repetitive. Other cuisines are available in larger cities and Hussein took us somewhere different when we had enough tangines. We did a 6 day immersion from Marrakech (city guide one day and hike/gardens the second - Dades Valley - camel ride and camp in the dessert and up to Fez for 2 days. Be prepared for a couple of LONG driving days. There is much to see and it’s hard to nap because you don’t want to miss anything. I would recommend getting an antibiotic from your doctor prior to your trip as we experienced traveler’s diarrhea although we didn’t drink tap water, we did consume all fruits and vegetables. They were too good to resist. Morocco is a country that bargains when purchasing items. Be prepared. We had separate guides for Marrakech, Dades Valley and Fez. We wished we could have had our Hussein for these excursions as well. Their English was very good and knowledge extensive but they clearly received a commission from specific shops. Some tours included an instructional demonstration of a specific craft which we very much enjoyed but typically lead to a gift shop and sales pitch afterwards. We have found this to be true in other countries and on other tours. This is how they make their money and it’s good to be prepared. It’s important to have a mind set of traveling to experience another culture and be prepared to not to have every creature comfort of home (lack of toiletries, subpar linens/towels, temperamental toilets or lack of toilet paper, no half & half for coffee). My favorite experience was having tea with a Berber family and seeing how they live, their daily routine and the “appliances” they use. The Medina in Fez was also a high point. Taking in the countryside and views during the drive and having conversation with Hussein about himself, the culture and norms from his perspective was also a highlight. Morocco is not to be missed, especially with Hussein and knowing that Sharon is an email away. Go and have a great time!

Local specialist: Sharon Louthian
Sharon
Sharon Louthian
Local specialist in US and Morocco | Replied on May 31, 2022
Hi Tonia and David, We are so glad that you had a great time in Morocco with Houcine. Although he is not technically related to us, he and Abdou (husband/business partner) go way back and we consider him part of our family, too. You guys covered quite a bit of ground in your 1 week trip, so I know you had some long driving days, but we are glad that you had time to meet some local people and get a feel for the warmth and hospitality of the Moroccan people! It is a breathtakingly beautiful... Read more

Hi Tonia and David,

We are so glad that you had a great time in Morocco with Houcine. Although he is not technically related to us, he and Abdou (husband/business partner) go way back and we consider him part of our family, too.

You guys covered quite a bit of ground in your 1 week trip, so I know you had some long driving days, but we are glad that you had time to meet some local people and get a feel for the warmth and hospitality of the Moroccan people! It is a breathtakingly beautiful country, but the real beauty lies there in the richness of the culture and the warmth of the people!

Thanks for trusting us with your trip!
Sharon, Houcine, and the rest of the Morocco Immersion family.

Amazing trip.
Iceland | May 21 - May 28, 2022

K
Katie C.
Apex, NC | Reviewed on May 31, 2022

Rinolda was responsive and super helpful- would recommend! We had an amazing trip!!!

Local specialist: Rinolda J
Rinolda
Rinolda J
Local specialist in Iceland | Replied on Jun 01, 2022

Thanks Katie, I'm glad you liked it!

Girl's Trip May 12 - 21, 2022
Greece | May 12 - May 21, 2022

Judy
Judy H.
Stafford, TX | Reviewed on May 31, 2022
Rebecca with KimKim is the most incredible travel agent I have ever worked with. Every detail of the trip (Girls trip with 8 ladies) was impeccable. The fact that she lives in Greece made her planning and suggestions perfect for our group. The hotels, the transportation, the excursions, every detail was taken care of and we had no problems (and moving 8 ladies around Greece and from Island to Island is not an easy task). Rebecca's communication was excellent, She seems to be on call for any... Read more

Rebecca with KimKim is the most incredible travel agent I have ever worked with. Every detail of the trip (Girls trip with 8 ladies) was impeccable. The fact that she lives in Greece made her planning and suggestions perfect for our group. The hotels, the transportation, the excursions, every detail was taken care of and we had no problems (and moving 8 ladies around Greece and from Island to Island is not an easy task). Rebecca's communication was excellent, She seems to be on call for any need 24/7. She is flexible and adapts to any suggestions the group needed. Her tour guides were also excellent and knowledgeable. I CANNOT SAY THIS ENOUGH....YOU WILL NOT BE DISAPPOINTED USING REBECCA AND GRECIAN LUX AS YOUR TRAVEL AGENT. SHE WILL OFFER YOU THE TRIP OF A LIFETIME!

Hotel Reviews
Villa Renos Hotel
Santorini

LOTS AND LOTS OF STAIRS, BUT THAT IS SANTORINI. ROOMS WERE AWESOME WITH JACUZZI'S. WONDERFUL BREAKFAST. LOCATION IS DIRECTLY IN TOWN NEAR RESTAURANTS AND SHOPS. AMAZING VIEWS.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Rocabella Hotel & SPA Mykonos
Mykonos

BEAUTIFUL HOTEL. SMALLER ROOMS WITH AMAZING VIEWS.

Tips for future travelers

JUST KNOW TAKING TRANSPORTATION TO TOWN COULD BE EXPENSIVE.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Elia Ermou Athens Hotel
Athens

HOTEL WAS BEAUTIFUL WITH GREAT VIEW OF THE ACROPOLIS. LOCATION IS EXCELLENT AND BREAKFAST IS WONDERFUL,

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Final Day-Fly out
Final Day-Fly out
Athens International Airport (ATH)
Quality of Experience
Guides, Drivers and Staff
Transport
Santorini - Exclusive Wine Tour
Santorini - Exclusive Wine Tour
Santorini
Quality of Experience
Guides, Drivers and Staff
Transport
Santorini - Free Morning & Santorini Catamaran Gold Sunset Cruise (Small group cruise)
Santorini - Free Morning & Santorini Catamaran Gold Sunset Cruise (Small group cruise)
Santorini
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Explore Authentic Mykonos with the Locals
Explore Authentic Mykonos with the Locals
Mykonos
Quality of Experience
Guides, Drivers and Staff
Transport
Mykonos-Day Trip to Delos island & Mykonos Free Afternoon
Mykonos-Day Trip to Delos island & Mykonos Free Afternoon
Mykonos
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Santorini - Walk, Drink, Eat Sunset Small Group Tour
Santorini - Walk, Drink, Eat Sunset Small Group Tour
Santorini
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Rebecca Skevaki
Rebecca
Rebecca Skevaki
Local specialist in Greece | Replied on Jun 29, 2022

Hello dear Judy,
Thank you so much for taking the time to share your experience with us!
We take pride in knowing our customers had an enjoyable experience.
On behalf us all of us at GrecianLux, we would like to thank you for sharing this great review about our company and we are thrilled that you enjoyed your experience !
Wishing you all the best and hope to be welcoming you again in Greece sometime in the future!
Taka care and my best regards to all the lovely ladies,
Rebecca and Grecian Lux team

Costa Rica was a wonderful experience for me!...
Costa Rica | May 23 - May 30, 2022

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Roger D.
Sunland Park, NM | Reviewed on May 31, 2022
Costa Rica was a wonderful experience for me! Yuliana did a wonderful job planning the itinerary with all of my interest. Even some excursions/tours were included in the reasonable price.
I will come back to KimKim when I would decide to return to Costa Rica.
Read more

Costa Rica was a wonderful experience for me! Yuliana did a wonderful job planning the itinerary with all of my interest. Even some excursions/tours were included in the reasonable price.
I will come back to KimKim when I would decide to return to Costa Rica.

Hotel Reviews
Hotel Playa Espadilla
Manuel Antonio

Excellent hotel, nice bar and dinner room

Authenticity & Character
Pool, bar, restaurant
Location
Close to the beach and restaurants
Staff
Monteverde Country Lodge
Monteverde

Very nice little hotel! Excellent dinner.

Authenticity & Character
Character
Location
Staff
Cleanliness & Comfort
Hotel Magic Mountain
Fortuna

Hotel was ok, but the bar was closed or had private parties. I tried a couple of times, but was not successful. The spa was wonderful.

Authenticity & Character
Facilities, qualaity of food
Location
Staff
Friendly staff
Local specialist: Yuliana Valverde
Yuliana
Yuliana Valverde
Local specialist in San José, Costa Rica | Replied on May 31, 2022

Hello Roger,

Thank you for your time in preparing this review.

It is good to read you have had a good time in Costa Rica.

It was my pleasure to assist you.

Best,
Yuliana

Greek Islands
Greece | May 15 - May 24, 2022

U
Uranda C.
Saudi Arabia | Reviewed on May 31, 2022
This was my first time using kimkim and the service did not disappoint. My specialist Amalia was great. We told her things that we wanted to do and she planned those things for us as well as suggesting other possible options. All we had to do was show up everything was planned for us from the transfers to and from activities to ferry tickets between islands, airline ticket reservation between islands. We visited Athens, Mykonos and Santorini. We liked all the cities and the hotels that... Read more

This was my first time using kimkim and the service did not disappoint. My specialist Amalia was great. We told her things that we wanted to do and she planned those things for us as well as suggesting other possible options. All we had to do was show up everything was planned for us from the transfers to and from activities to ferry tickets between islands, airline ticket reservation between islands. We visited Athens, Mykonos and Santorini. We liked all the cities and the hotels that we stayed at. The view from our room in Santorini was breath taking. Everyone we interacted with on our trip to Greece was pleasant. I can see myself visiting Greece again in the future.

Activity Review
Santorini Cooking Class
Santorini Cooking Class
Santorini

It was our first cooking class and it was alot of fun and very well planned by the host. We met 7 other couples that we got to share a meal with in the end.

Quality of Experience
The experience in general and meeting other people.
Guides, Drivers and Staff
Transport
Local specialist: Amalia Symvoulidou
Amalia
Amalia Symvoulidou
Local specialist in Athens, Greece | Replied on Jul 20, 2022

Dear Uranda,
Thank you so much for your wonderful review and for posting all these great pictures from your trip!
I'm very happy that I got the chance to meet you and plan your vacation in my country!
Looking forward to arranging your next trip to Greece! 😊
Sending you my best wishes,
Amalia

Wonderful road trip to Ireland
Ireland | May 18 - May 29, 2022

Peter
Peter B.
Wellfleet, MA | Reviewed on May 31, 2022

We had never been to Ireland - and needed more than someone to book hotels. We needed advice on where to go, what to see, car rental, etc... and most importantly... someone who would take the time to understand who we are and what we want re hotel vs. B&B, guided trip vs. self-drive, time for hikes, kayaking, etc. Kimkim Travel and Dean were outstanding in all regards. High points of our trip included - time to drive and stop and hike thru Sheeps Head Penisula, the Ring of Kerry, Dingle and Doolin... All breath taking and great fun.

Local specialist: Dean Garrison

Four friends bike tour of the Netherlands
The Netherlands | Apr 17 - Apr 22, 2022

Maureen
Maureen M.
Portsmouth, RI | Reviewed on May 31, 2022

Mieke provided us with a fabulous itinerary (Haarlem, Noordwijk, Leiden, Gouda, and Uithoorn) and carefully chosen hotels along the way. She accommodated us with many requests and some changes in the early days of planning this trip. Sebastian was very responsive to our needs regarding the bikes and GPS. The e- bikes provided were in excellent condition and fun to ride. Mieke arranged for transport of one rider on a day she did not wish to ride secondary to some physical concerns. We were very pleased with KimKim and I have told many friends about the company.

Local specialist: Mieke Arendsen
Mieke
Mieke Arendsen
Local specialist in The Netherlands | Replied on May 31, 2022

Hi Maureen, thank you for your kind words! You indeed had a very adventurous and active trip, and I am very pleased that you liked it so much. We have enjoyed hosting you here and showing you a bit of the lowlands. Some of your friends have indeed already contacted us for a trip of their own, so thank you very much for the recommendation, this is very much appreciated.
All the best to all you ladies!

Visit Morocco it will change your life
Morocco | May 21 - May 29, 2022

Jason
Jason D.
Southampton, NY | Reviewed on May 31, 2022
From the first communication with Megan on day 1 of planning our Moroccan adventure she was nothing but the best. She responded to every email inquiry, question, suggestion & concerns. She really was one of the best travel advisors we’ve ever worked with. We typically do not do tour groups or full planned itinerary traveling and Megan understood that and helped us build an incredibly independent structured itinerary that allowed us to see so much of Morocco in 10 days. She set us up with one... Read more

From the first communication with Megan on day 1 of planning our Moroccan adventure she was nothing but the best. She responded to every email inquiry, question, suggestion & concerns. She really was one of the best travel advisors we’ve ever worked with. We typically do not do tour groups or full planned itinerary traveling and Megan understood that and helped us build an incredibly independent structured itinerary that allowed us to see so much of Morocco in 10 days. She set us up with one of the best drivers ever in Hamid. He became a brother at the end of our trip. We couldn’t have felt more relaxed & safe driving throughout the entire country. It was one of THE best trips we have ever taken and it wouldn’t have been possible without the expertise of Megan & our driver Hamid. Highly recommend Megan & her KimKim team to anyone looking to create a life changing traveling stress free experience that you get to tailor and design with their insight and expertise.

Hotel Reviews
Caravan Agafay

Very unique Glamping experience in the Agafay region. Very cool design and architecture of the camp. Very friendly staff and overall very easy to get to with driver. 🐪 rides on or off site. Some tents don’t have outlets for charging phones or accessories. So bring a solar charger or charging pad.

Tips for future travelers

Don’t think you are staying in Sahara. It’s definitely not the Sahara but still a fun desert like experience

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Wow
Marrakech

Great location 1/2 block from the heart of the Medina, Hassan Tower & Place Jemma el-Fna, banks & Covid testing locations. All Very convenient. A little bit over decorated with gold chairs and toilets 😳. Air freshener smell of orange blossom is a little over powering at first but it airs out eventually. Breakfast is very good on the very nice spacious rooftop. Staff is very friendly.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Comfortable beds and spacious rooms
Riad Perle D'Eau
Essaouira

Amazing location in Medina overlooking the ocean along the old city walls. Staff is amazing. Some of the nicest staff I’ve ever experienced in a Riad. Breakfast is very good on the rooftop with the ocean breeze in your face. Rooms are unique and quiet. If you can get an ocean facing view it’s amazing. Ernest the owner is a lot of fun chatting with during breakfast each morning.

Authenticity & Character
Location
Hard to find at first, tucked away in a corner
Staff
Amazing check in, cooking and overall staff
Cleanliness & Comfort
Spotless
Riad Gharnata
Chefchaouen

Awesome location on one of the most photographed streets. A bit of a walk from roundabout drop off but that’s Chef for you. Very friendly and helpful staff. Cool rooms make you feel like your in an ancient castle. Good breakfast on the rooftop

Tips for future travelers

Get a porter to help you w your bags at the drop off roundabout. Worth it.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Kalaa 2
Rabat

Amazing Riad in the heart of the Medina excellent and exceptional staff. Breakfast was amazing in the center courtyard area. Only Riad that I’ve seen w a rooftop pool. Would highly recommend when staying in Rabat. Peaceful and quiet at night.

Tips for future travelers

Enjoy the hospitality of the staff and being in the heart of the Medina

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Odyssee Center
Casablanca

Decent hotel for a layover in Casa. Nicely designed on inside, extremely comfortable beds and quiet. Short walk to the Medina and central downtown area.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Tour Marrakech with a private guide
Tour Marrakech with a private guide
Marrakesh

Very knowledgeable guide but very dry and quiet spoken. Focused too much on small small details of the palace construction and history that could have been abbreviated significantly. He was thorough but a little too thorough for my style of guides. Could have cut the tour down by 2 hours.

Quality of Experience
Guides, Drivers and Staff
Our driver was always amazing.
Transport
Hamid is simply the best there is.
Agafay Desert to Essaouira
Agafay Desert to Essaouira
Morocco

Hamid was the best driver we’ve ever had traveling. He was the ultimate professional and was very concerned about safety and comfort first. He got us to to where we needed to go safely, timely and all while having great conversations and enjoying getting to know us. He became our good friend and brother but the middle of our trip.

Quality of Experience
Guides, Drivers and Staff
Transport
We had the best driver for the entire trip. Hamid is a rockstar.
Local specialist: Megan Lower

Working with Eleni was a game changer
Greece | May 24 - May 30, 2022

Carrie
Carrie D.
Williamsburg, VA | Reviewed on May 31, 2022
My experience working with Eleni was phenomenal. From the moment I first reached out to start planning the trip all the way through our departure from Greece she was responsive and helpful. Working with Eleni allowed us to have a highly customized experience which created a lot of joy for our trip. She not only put the big things in place like where we were going, but took into account all the little details that matter like what was the best time to go and making sure we had drivers to take... Read more

My experience working with Eleni was phenomenal. From the moment I first reached out to start planning the trip all the way through our departure from Greece she was responsive and helpful. Working with Eleni allowed us to have a highly customized experience which created a lot of joy for our trip. She not only put the big things in place like where we were going, but took into account all the little details that matter like what was the best time to go and making sure we had drivers to take us to and from all our tours. I didn’t have to worry about logistics and therefore I feel like I had an actual vacation. Eleni listened to our preferences and as a result we did amazing things like tour the village of our guide, Leo, in Naxos. We also were able to add in an extra few miles on our Caldera walk with Kostas which produced amazing views of Santorini. Since our trip included private tours we were able to focus on our preferences and do things like stop for gelato and spend more time at the beach and less time shopping. I didn’t know we could have this type of private, customized travel experience and I am so grateful that Eleni helped created the space that allowed us to focus on our time together and not on trip logistics. It was a magical week and Eleni was a big part of that.

Hotel Review
Ammothines Cycladic Suites Naxos
Naxos

This hotel was a slice of perfection right off of the beach. It is a new hotel and the staff are incredibly friendly and accommodating. Each morning we had a big breakfast prepared by Margherita that was phenomenal and we could see the water from our table. The rooms were lovely. The cabanas by the beach were comfortable and easily accessible. Anastasia checked on us regularly and made sure we had everything we needed to spark joy. The hotel itself was great but coupled with the staff makes this place unforgettable. This hotel is quite special for all the right reasons.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Self-Guided: Scuba Diving in Santorini
Self-Guided: Scuba Diving in Santorini
Santorini

I went on 2 dives with Atlantis Dive Center and both were amazing. I loved seeing an underwater environment that was different than what I had seen before. I have a lot of diving experience and worked on a dive boat at one point. However, most of the divers on the boat were new. This dive center did a great job with the less experienced divers. Really one of the most attentive and helpful centers I have seen in the sense of making sure everyone was safe and having a good experience

Quality of Experience
Guides, Drivers and Staff
Transport
Hiking at the Edge of Caldera
Hiking at the Edge of Caldera
Santorini

This hike and the guide were trip highlights. Kostas took into account the kind of hiking we liked to do and added on to the hike to make it a little longer which was amazing. As a result we saw this 360 view of Santorini from Skaros. It was one of my favorite spots of the entire week. Kostas was our best guide because it didn’t feel like a scripted experience. He had a good balance of giving us information but also just talking as we walked along.

Quality of Experience
Guides, Drivers and Staff
Transport
Naxos Highlights Tour, Yesterday & Today
Naxos Highlights Tour, Yesterday & Today
Naxos

This tour was special because it was obvious Leo had a lot of pride in his island and wanted to show us all the good things it had to offer. We learned a lot about Naxos, but beyond that we got a sense of the culture. Leo was great about balancing his prepared stops with small ones we requested like getting gelato and buying our family olive oil from the village that is known for producing it. It was an exceptional day.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Eleni Koropouli
Eleni
Eleni Koropouli
Local specialist in Athens | Replied on Jun 05, 2022

Dear Carrie,
Thank you very much for taking the time to to share your experience! I'm so glad you enjoyed your time in Greece! I hope that this trip was everything you had imagined and the perfect graduation gift for Olivia! I really enjoyed crafting your travel experience and will be thrilled to assist you on your next adventure in Greece!
Until then take care & have fun!
My best regards,
Eleni

Nepal with the family
Nepal | Apr 30 - May 8, 2022

Ainhoa
Ainhoa O.
the United Arab Emirates | Reviewed on May 31, 2022
We went to Nepal in May2022, two families with kids. We organized the trip with Sangita who made the best suggestions for our itinerary. We visited Kathmandu and Bhaktapur with Vipin, our guide. He was fabulous, knew a lot from Nepal: culture, history and people. After that we flew to Pokhara were we had a different guide. In this case we were dissapointed with his knowledge, however the driver we got was very talktive and nice. We also stayed one night in Astam, it was nice but we wouldn't... Read more

We went to Nepal in May2022, two families with kids. We organized the trip with Sangita who made the best suggestions for our itinerary. We visited Kathmandu and Bhaktapur with Vipin, our guide. He was fabulous, knew a lot from Nepal: culture, history and people. After that we flew to Pokhara were we had a different guide. In this case we were dissapointed with his knowledge, however the driver we got was very talktive and nice. We also stayed one night in Astam, it was nice but we wouldn't recommend it, Pokhara is much nicer. Our driver then took us to Chitwan were we stayed in the best hotel of the trip, plus the kids enjoyed a lot the safaris. Finally back to Patan that it was also very nice. Vipin met us there again for dinner and last visits.

We would definetly recommend Sangita and her agency. They were very helpful, giving tips and suggestions, replying quickly to all of our mails and adapting to our requirements.
We hope to come back again!!!

Hotel Reviews
Annapurna Eco Village
Pokhara

The place is amazing if you are looking for an authentic place, ecological to disconnect from the rest of the world. Amazing staff and great views of the mountains. However for us travelling with kids was not the best choice, only vegetables to eat and no places to go to so eating there is the only option. Only cold water was available for shower even if you could take warm one from a tank. We loved their lifestyle and approach but again, travelling with kids I would not recommend much.

Authenticity & Character
Location
Up in the hills, nice views and far from the civilization
Staff
Cleanliness & Comfort
Pokhara Batika Classic Boutique Hotel
Pokhara

Well located and comfortable.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Traditional Stay
Mangalbazar, Kathmandu

Great location, fantastic rooms and breakfast.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Oasis Kathmandu Hotel
Kathmandu

Basic but comfortable hotel

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Sapana Village Lodge
Chitwan

The hotel and service was amazing! fully recommended.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Sangita Bajracharya
Sangita
Sangita Bajracharya
Local specialist in Kathmandu | Replied on Jun 01, 2022

Dear Ainhoa,

Thank you for booking your Nepal family trip with us. Glad to know you had a great travel experience with us. We appreciate all your feedback and consider it for other family trips in the future. We look forward to welcoming you and your family/friends back to Nepal someday.

Best Regards
Sangita and HNB Team

Our trip to Sicily!
Italy | May 15 - May 28, 2022

Joanne
Joanne B.
Geneva, IL | Reviewed on May 31, 2022
Our trip to Sicily that Sonia set up for us was first class all the way. From the drivers who picked us up at the airport in Palermo to every hotel Sonia booked for us. Our itinerary was the perfect balance of scheduled events and free time. Our hotels were perfect, and included boutique hotels in interesting locations. Also included were interesting attractions we may want to see on our own. It is comforting to get off the plane and see your concierge holding a card with your name... Read more

Our trip to Sicily that Sonia set up for us was first class all the way. From the drivers who picked us up at the airport in Palermo to every hotel Sonia booked for us. Our itinerary was the perfect balance of scheduled events and free time. Our hotels were perfect, and included boutique hotels in interesting locations. Also included were interesting attractions we may want to see on our own.

It is comforting to get off the plane and see your concierge holding a card with your name on it, and meet your driver to be whisked off to your hotel. Every meeting point in every town went off without a hitch. We loved Marco who drove us for 3 days. He was like family by the end.

One of the highlights from our trip was a cooking class in Palermo. It was a fantastic experience with hand on shopping in the market and cooking with Chef Michael of The Sicilian Pantry.

I would not hesitate to use KimKim for any trip in the future!

Hotel Reviews
Grand Hotel et Des Palmes
Palermo

Great hotel in a great locations, Room were cleaned and freshen every day, replacing towels and amenities. This hotel uses Aqua Di Parma products and they are wonderful. Breakfast Buffett was great and opened early. Location was within walking distance to most places and plenty of fantastic places to eat. The hotel itself smelled wonderful!

Tips for future travelers

I think you will enjoy this hotel!

Authenticity & Character
Location
Hotel Amenities.
Staff
Cleanliness & Comfort
Hotel baglio della Luna
Valle dei Templi, Agrigento

I didn’t want to leave this hotel as the grounds were so beautiful. They may have served the best espresso on this trip! Rooms were clean, and cute.

Tips for future travelers

If you are sharing a room with someone, make sure you get two sets of keys. Once you lock it from the outside, the person inside the room needs a key to get out.

Authenticity & Character
Hotel grounds amazing.
Location
Close to ruins.
Staff
They were quick to help.
Cleanliness & Comfort
Beds comfortable, bathrooms adequate. Need to fix locks on doors. Could be a danger.
Algilà Ortigia Charme Hotel
Siracusa

Great location, great food and very kind staff. Staff went the extra mile to be sure you had everything you needed. And the breakfast Buffett was delicious.

Authenticity & Character
Simple decor with several spots for you to meet up within the hotel to share a bottle of wine that you ay have purchased.
Location
Close to the water and walking distance to the shops.
Staff
Printed our boarding passes and offered suggestions for restaurants.
Cleanliness & Comfort
Beds were very comfortable.
Activity Reviews
Private excursion to Mt Etna, Taormina and Mascalese wine tasting
Private excursion to Mt Etna, Taormina and Mascalese wine tasting
Italy

Our guide spoke to us on the way up the mountain, but was difficult to hear from the back seats. She was knowledgeable and was interesting to listen to on the mountain,

Quality of Experience
When we got to Taormina, we would have rather explored on our own. She was not happy when we walked off on our own and did not listen to every detail about the town, She was a little unprofessional when she complained that some of us were not listening to her.
Guided tour of Valley of the Temples
Guided tour of Valley of the Temples
Italy

Our guide made this a wonderful experience with enough historical information and pointing out small details.

Quality of Experience
The guide was like being with a friend.,
Cooking Class in Palermo (private experience with lunch and market tour)
Cooking Class in Palermo (private experience with lunch and market tour)
Italy

Who knew pasta could be this easy?! Chef made accommodations for a member of our group who was vegetarian. He was a good instructor and we came away with recipes to duplicate at home. It was a wonderful way to spend an afternoon cooking, and then enjoying our meal with wine pairings.

Quality of Experience
Authentic and caring, He let you know if you had a bad technique in a very nice way.
Local specialist: Sonia Vanzin
Sonia
Sonia Vanzin
Local specialist in Venice | Replied on May 31, 2022

Thanks for the awesome review, Joanne! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Looking forward to welcoming you and your friends to Italy again. Ciao!

So happy that we booked our trip with Kimkim!...
Costa Rica | May 15 - May 27, 2022

Jacob
Jacob S.
Israel | Reviewed on May 31, 2022
So happy that we booked our trip with Kimkim! After cancelling multiple trips over the past 3 years due to covid and having spent months preparing for each of them, we needed someone else to do the heavy lifting and kimkim nailed it. Rosa was so responsive and helped us update our itinerary to meet our exact needs. We used a pre-built itinerary to start with and changed a few things around for our particular tastes. It was a special relief to know that we could show up at a hotel or for... Read more

So happy that we booked our trip with Kimkim!

After cancelling multiple trips over the past 3 years due to covid and having spent months preparing for each of them, we needed someone else to do the heavy lifting and kimkim nailed it.

Rosa was so responsive and helped us update our itinerary to meet our exact needs. We used a pre-built itinerary to start with and changed a few things around for our particular tastes. It was a special relief to know that we could show up at a hotel or for transportation between locations and not have to worry about providing documents or proof of purchase. Everything went very smoothly.

We particularly appreciated our guide on the Hanging Bridges of Monteverde where got a rare look at the ellusive quetzal and bellbird. We also really appreciated the drivers, especially Christopher who went out of his way to adjust for our changing schedule and even booked us a covid check at the last minute.

Overall, we were very satisfied with our experience with Kimkim and plan to use them again.

Thanks for the trip of a lifetime!

Local specialist: Rosa Calderon
Rosa
Rosa Calderon
Local specialist in Costa Rica | Replied on May 31, 2022

Hi Jacob,
I want to appreciate your comments and feedback about the trip to my country. I am glad that you are happy with the choice you made to use KimKim for your travel arrangements.
It was a pleasure for me to assist you with planning your vacation and, while you stay in our country. I will love to welcome you to our country again in the future.
Best,
Rosa

Responsive, Dedicated, Dependable Guides - PERFECT Jordan/Israel Trip
Jordan | May 14 - May 23, 2022

L
Linda A.
Cary, NC | Reviewed on May 31, 2022
I contacted KimKim late March 2023 regarding a dream trip we had hoped to take in 2020. We basically had to start planning from scratch. And, we just found we needed to go in May in order for this work with our son's internship. For a family who plans far in advance, we didn't if this was even possible. I heard of KimKim and thought I'd try. They contacted me right away and put me in touch with Samir who also contacted me right away. There was never a time when I had to wait on Samir.... Read more

I contacted KimKim late March 2023 regarding a dream trip we had hoped to take in 2020. We basically had to start planning from scratch. And, we just found we needed to go in May in order for this work with our son's internship. For a family who plans far in advance, we didn't if this was even possible. I heard of KimKim and thought I'd try.

They contacted me right away and put me in touch with Samir who also contacted me right away. There was never a time when I had to wait on Samir. Any time I had a question, there would be a response back from him the next day. Samir was also very knowledgeable of the area, culture (providing advice/recommendation upon request regarding clothing, tipping, etc.) , and political climate/safety issues. THANK YOU SAMIR!! I should also know that ALL the tours arranged and guides were PERFECT!!

Hotel Reviews
Scots Hotel
Tiberias

Amazing hotel. My only regret is that we were there only one night. This is a place where you want to spend more time and have a hotel day. Next time!

Tips for future travelers

Allow yourself some time at the hotel, but also allow yourself time to walk around the town- see you do need at least a weekend.

Old Village Resort
Wadi Musa

Amazing hotel; location secluded - that is either a pro or negative depending on your style.

Tips for future travelers

Just know that you will not be in the main town of Petra where you can walk around, etc., but the property itself is beautiful. Great for one night, but if I were staying there 2 nights I would be bored unless I booked a spa package at night.

Marriott Dead Sea Resort
Sweimeh

Place was absolutely BEAUTIFUL in one of the most beautiful settings. However, if the sign didn't say "Dead Sea" I would not have known I was in the Middle East. American music was playing by the pool. Front desk also did a poor job checking us in.

La Locanda Boutique Hotel
Amman

Charming, clean, extremely friendly hostess/owner, great location, and a great restaurant on site.

Tips for future travelers

The restaurant on property is great. I tend to avoid restaurant hotels, but this is one of the better ones with one of the better settings.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
YMCA Three Arches Hotel
Jerusalem

This place is one of (if not the) most architecturally beautiful buildings in East Jerusalem. It is also conveniently located close to the Old City, great dining locations, and tour group meeting spots. The rooms were simple, but more than adequate. The breakfast each morning was one of the better ones we had.

Tips for future travelers

We picked this place because the website implied they had self-service laundry. They don't - this service stopped because of COVID so we had to find a place, but that worked out fine.

Sun City Camp
Wadi Rum

LOVED LOVED LOVED LOVED LOVED it. Highlight of our trip. So peaceful and unique.

Tips for future travelers

Stop thinking. BOOK! Do the 4-hour sunset tour.

Activity Reviews
STAY PUT JERUSALEM / FREE DAY / OPTIONAL TOURS
STAY PUT JERUSALEM / FREE DAY / OPTIONAL TOURS
Jordan

A lot of things were closed because Sabbath started that evening. Watching what was going on that day was interesting, but we ended up finding First Station and had fun, but lively streets and markets were empty.

Travel from Jerusalem to Tiberias via Cana and Nazareth
Travel from Jerusalem to Tiberias via Cana and Nazareth
Jordan

Beautiful scenery. Hotel in Tiberias was beyond fabulous.

Trip to Masada & Qumran
Trip to Masada & Qumran
Jordan

I should have noted on the review the day before that our guide arranged our COVID testing perfectly so that the physician met us at the hotel. We passed! And crossing the border into Israel was a breeze. Masada was great, but the hike down is tougher than you think. Maybe it was the heat, or maybe we are out of shape. My guess is both were part of the equation. So thankful we didn't hike up but paid for the ride. We skipped Qumran. We were too tired and just wanted to get to Jerusalem.

Petra - Morning Free
Petra - Morning Free
Petra
Amman-Jarash-Ajloun-Amman city tour
Amman-Jarash-Ajloun-Amman city tour
Jordan

Jarash and Ajloun were great, especially Aljoun. Sulaiman made everything super simple and we knew we were in good hands after he picked the most amazing lunch spot!

Meet & Assist - Queen Alia Airport
Meet & Assist - Queen Alia Airport
Jordan

Very simple and easy. Thank you!

Day Trip to Tiberias, Haifa,  Caesarea and Acre
Day Trip to Tiberias, Haifa, Caesarea and Acre
Jordan

Jaffa was great! I wish I had allowed more time for Haifa and Tel Aviv. I was focused on the older part of Israel and underestimated these two amazing cities. I guess I have a reason to return.

Old City Jerusalem
Old City Jerusalem
Jordan

This day was the highlight of my trip. Part of the reason I wanted a 'free day' was that I wanted to go into Ramallah to see where my family grew up. Our tour guide was instrumental in helping me find both my parent's home and we even met a family member living in one of the homes. Everyone we met in the area was great!

Wadi Rum (2-3 Hrs Jeep ride)
Wadi Rum (2-3 Hrs Jeep ride)
Jordan

Would just go ahead and make it a 4-hour jeep ride as the defalut.

Petra By Candle Light
Petra By Candle Light
Jordan

We skipped this (Thanks for not having us pre-pay) as we were exhausted! (It would not let me move on without giving a rating so I have it a 3 to try and be neutral.

Petra Basic Visit
Petra Basic Visit
Petra
Local specialist: Samir Bishara
Samir
Samir Bishara
Local specialist in Jordan | Replied on May 31, 2022

Hi Linda
What an encouraging words :-)
pleasure was mine - very happy to know that you enjoyed your holiday .

God bless
Samir

Multiple destinations in Spain
Spain | May 14 - May 24, 2022

Jim
Jim O.
Waterbury, CT | Reviewed on May 31, 2022
We had a wonderful experience on our trip to Spain. It was great to experience the culture, language and diverse history of various locations in Spain. Marina was very patient and helpful during the booking process. She was able to quickly give advice when we missed our train in Madrid. I'd also like to recognize the efforts of Vanessa at the Petit Palace Puerta del Sol for her repeated efforts to find us dinner reservations. We had personal guides in each city and all added tremendous... Read more

We had a wonderful experience on our trip to Spain. It was great to experience the culture, language and diverse history of various locations in Spain. Marina was very patient and helpful during the booking process. She was able to quickly give advice when we missed our train in Madrid. I'd also like to recognize the efforts of Vanessa at the Petit Palace Puerta del Sol for her repeated efforts to find us dinner reservations. We had personal guides in each city and all added tremendous insight and knowledge to what we were seeing. Special mention to Linda in Madrid, Yolanda in Toledo, Elena in Segovia, Ferran in Sevilla, and Sergio, who spent all day driving us around Andalusia, on our day trip to Ronda.

Local specialist: Marina Courtaut
Marina
Marina Courtaut
Local specialist in Madrid | Replied on May 31, 2022

Hi Jim! I really appreciate all your feedback and I'm delighted to read that you had such a good time and enjoyed all our guides. It was a real pleasure to host you here in Spain! I will share your kind words with our team in Spain :) Warmest regards, Marina

Why travelers love kimkim

Custom trips for independent travelers who are too busy to plan
Customize your trip with the help of a local travel specialist

Kimkim has handpicked the world’s top local travel specialists so you will have peace of mind and an unforgettable trip that meets your exact requirements.

Authentic travel experiences

Kimkim’s local specialists ensure that you will have the best experience based on up-to-date local insights. On top of that, the vast majority of your money will go straight to support and grow local economies.

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Once you are happy with the trip, you can easily book via kimkim’s secure payment platform.

Local support during your trip

You can always reach your local specialist with a quick message or call in case you hit a snag during your trip, or simply want some great local recommendations.