Kimkim Trip Reviews

4.8
Based on 16,355 ratings
Read 16,355 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

The Galapagos and Beyond
Galapagos Islands | Feb 13 - Feb 24, 2020

P
Pat Y.
Canada | Reviewed on Feb 28, 2020
Hi Linda was the most wonderful source and seemed to tune in to our
particular needs.
The guides were wonderful. Christian did a great job in Quito with our
two excursions..even took Bob to a shop for him to buy a coat. Impressed with
his knowledge and driving in difficult conditions...rainstorms.
Carlos in Santa Cruz took us to a great beach where we were the only people for an hour or so and we loved that...great swimming.
The ships crews were just amazing...great food and terrific...
Read more

Hi Linda was the most wonderful source and seemed to tune in to our
particular needs.
The guides were wonderful. Christian did a great job in Quito with our
two excursions..even took Bob to a shop for him to buy a coat. Impressed with
his knowledge and driving in difficult conditions...rainstorms.
Carlos in Santa Cruz took us to a great beach where we were the only people for an hour or so and we loved that...great swimming.
The ships crews were just amazing...great food and terrific outings..was
impressed by all the activities that were offered.
We liked all the hotels especially liked our stay on Santa Cruz Island and woul
have stayed there for one more day and one less day in Quito.
I loved the atmosphere of the hotel in Quito, but it was very noisy ...with
dogs barking and the cars so sleeping for me was difficult.
Truly a wonderful trip for two seniors that suited us perfectly.
Well done Linda and her associates!
Pat and Bob Yaccato

Local specialist:
Linda
Linda S.
Ecuador | Replied on Mar 03, 2020

Dear Pat and Bob,
thank you so much for your kind words, I'm very happy to hear that you had a wonderful holiday here with us in Ecuador! Thanks as well for your feedback regarding the hotel in Quito, I'll take that into account for future reservations.
I hope that you'll take many beautiful and long-lasting memories of Galapagos, the cruise ship and the Andes back home with you!
All the best for the two of you,
Linda

This is my first time using the services. I h...
Argentina | Dec 27 - Jan 4, 2020

Ivette
Ivette C.
| Reviewed on Feb 28, 2020

This is my first time using the services. I had Virginia as my agent and I was very happy with her. Things were planned last minute and somehow everything worked out. My highlight was the stay at the Mercure Hotel in Iguazu. I did not do any research at all and I was blown away. Thanks Virginia and KimKim for making dreams come true!!!

Local specialist: Virginia Crivelli
Virginia
Virginia Crivelli
Local specialist in Córdoba-Argentina | Replied on Feb 28, 2020

Hi Ivette :) I'm flattered. Nothing can make me happier than knowing you had an amazing time here in my country and in South America. Iguazu is a spectacular place and I'm glad you like your hotel there that much :)
I wish you a lot more beautiful experiences to come and I hope all your dreams come true :)
Vi

Argentina Trip
Argentina | Feb 6 - Feb 20, 2020

D
Douglas F.
Canada | Reviewed on Feb 27, 2020

Emilce was very responsive and gave us great service. The trip itself was very enjoyable. the only wrinkle was that we had expressed an interest in hiking anddespite the fact the south of Argentina has lots of great hiking, the "hiking experiences" were mostly bus rides to scenic places.

Local specialist: Emilce Alonso
Emilce
Emilce Alonso
Local specialist in Córdoba | Replied on Mar 02, 2020

Hi Douglas,
Thank you very much for your Review! I'm really happy that you enjoyed your trip and that you are happy with our service.
I understand that although excursions weren't hiking at all, we managed together to change some of them into more active ones for you to enjoy the destinations in a different way.
I hope we can be in contact again! South America will always welcome you :)
All the best,
Emi

Memorable Colombia Trip!
Colombia | Feb 15 - Feb 22, 2020

Ellen
Ellen S.
Depew, NY | Reviewed on Feb 27, 2020
First - we will definitely use Kimkim again for future travels! Thank you for a well-planned vacation.
Secondly - Chio was responsive and helpful - nice work! Our only complaint is that everyone knew that Tayrona National Park was closed in February - apparently it's an annual thing. If we had known this from the beginning, we might have altered our itinerary. We did not get informed until January. We really loved the place we stayed outside of Tayrona Park, but the River Don Diego...
Read more

First - we will definitely use Kimkim again for future travels! Thank you for a well-planned vacation.
Secondly - Chio was responsive and helpful - nice work! Our only complaint is that everyone knew that Tayrona National Park was closed in February - apparently it's an annual thing. If we had known this from the beginning, we might have altered our itinerary. We did not get informed until January. We really loved the place we stayed outside of Tayrona Park, but the River Don Diego excursion was underwhelming. (Although the guide Stephen was very helpful when my husband became sick with digestive issues.)
Big highlights for us were the birdwatching in Minca with Antonio Martin, the trip to the market in Cartagena with Carolina and the day trip to the Rosario Islands. This was supposed to be at the end of our stay, but was moved to the beginning because of when we arrived. We really think this worked better - we had a day of beach and relaxation right away which we desperately needed coming from our cold, snowy, busy lives:)
The hotels were good and we had a nice balance of scheduled vs. free time. In our information packet it said that there would be an English-speaking person on our long car trips to and from Cartagena. We did not - just Spanish-only drivers. That would have been a great opportunity (9 hours!) to ask questions about what we were seeing and find out more about Colombia. My husband especially was disappointed that there was no conversation on these transports.
Again - we are happy to have discovered Kimkim and are already looking forward to our next trip with you. I hope our feedback has been helpful.

Local specialist: Chio Tabakman
Chio
Chio Tabakman
Local specialist in Bogotá, Colombia | Replied on Feb 27, 2020

Hi Ellen, how are you?

Thanks for all your comments and feedback! Actually, yes. Tayrona Park closes annually but it was supposed to be only the first 15 days of the month. In theory, this didn't affect your visit until January when we got the notice that it would be the last month and that's when we did the switch. I will keep all your comments and it was my pleasure working with you and putting together this experience.

Chio

An remarkable experience of Adventure and Hospitality
Iceland | Feb 4 - Feb 12, 2020

Rizqi
Rizqi S.
Chicago, IL | Reviewed on Feb 27, 2020
It is one thing to book and adventure into the unknown to try to figure it out for yourself. It was my intention to do so, but the reality is that it helps to have somebody at least give a map or a general guide of what to look out for. It is another thing when you can have a specialist help carefully curate an experience. First, I'd like to mention that the magical experience of my trip was only emphasized by the incredible knowledge and hospitality of the agent who helped me - Emanuela... Read more

It is one thing to book and adventure into the unknown to try to figure it out for yourself. It was my intention to do so, but the reality is that it helps to have somebody at least give a map or a general guide of what to look out for.

It is another thing when you can have a specialist help carefully curate an experience. First, I'd like to mention that the magical experience of my trip was only emphasized by the incredible knowledge and hospitality of the agent who helped me - Emanuela Grieco.

As master of her product, she skillfully curated a self-driving tour which allowed me the gleefully roam the Western and Southern regions of Iceland in the winter time, while still feeling like I was taken care of. To be in communication with a professional throughout my travel, helped ease any sort of travel anxiety that may have come up, allowing me to fully focus on the magic that solo travel in Iceland can bring. It was truest sense of hospitality one could experience from a travel agent, similar to that of experiencing a Michelin 3 star restaurant or 5 - star hotel accommodation.

From the initial conversation of attempting to book this experience, I was tended to in regards to what I was looking. I gave a budget and picked out a few things I wanted to experience. I knew that I wanted to go to drive myself to explore the island, experience Blue Lagoon, Snorkel, tour an ice cave, snowmobile on a glacier and see the northern lights.

I let her know what I had booked personally - a plane ticket, a 4WD car rental and my first night stay. She was able to intelligently fill in the rest. Honestly, I only booked those things first before I even considered using KimKim and to be frank, I probably didn't even need to do that!

It was quite the itinerary that I had intended to experience and Emanuela thoughtfully crafted a driving tour which allowed me to systematically experience all of these activities while making positive progress of exploration along the way. Simple, effective accommodations were booked along the way essentially allowing me the mission of getting from point A to point B while experiencing the freedom of the self drive tour that I had envisioned.

Her route took me from landing in Keflavik, directly to the Blue Lagoon. Stayed my first night in Reykjavik (booked by me) and followed a walking tour of the city that was provided by her. The next day I started my drive towards West Iceland and the Saga town. I was trepidatious at first, driving into the unknown, but as soon as I caught my first glimpse of the magic of Iceland (everywhere), I knew that I just had to trust the plan that was set before me.

From the Snæfellsnes Peninsula to Thingvellir National Park, to the majestic waterfalls of the south to the magical beaches of the South, sprinkled in with snorkeling and some off road super jeep adventures and some super thoughtful accommodations I was truly ensconced by the natural wonders of the country. I was able to see the Northern Lights dance on my final night to boot!

As a person who is relatively frugal about travel and all of the details that come with it, I took the opportunity to fully dive in and let a professional create an experience for me. I regret absolutely nothing and can only encourage other to trust and let the professional do what they do. It was worth every penny.

If you are on the fence, at least just start the conversation and see what unfolds. The professionalism and skill and knowledge that Emanuela and the convenience that Kim Kim provides will successfully finish it for you.

Local specialist: Emanuela Grieco
Emanuela
Emanuela Grieco
Local specialist in Iceland | Replied on Mar 09, 2020

Dear Rizqi,
thank you for your kind words and great review
.
It fulfills me of happiness to read you had an amazing time in Iceland.

It was truly a pleasure to stay in touch and follow you on your road trip on the days you were traveling, exploring and sharing your enthusiasm about Iceland and your trip plan we created together.

I hope to have you back in Iceland soon again to keep exploring the rest of the island.

All the best till then,
Emanuela

Amazing trip to Morocco!
Morocco | Feb 15 - Feb 22, 2020

N
Nisha S.
Bowling Green, OH | Reviewed on Feb 26, 2020
We had a fantastic trip to Morocco thanks to Kimkim! They provided us with luxury accommodations and a wonderful driver, Faissal, who was with us for the entire trip! Faissal was extremely friendly, spoke English well, and helped us quite a bit with our interactions with locals. The tour provided an excellent taste of Morocco and I feel that we really did get to experience everything we wanted in just 8 days. We enjoyed our time in the Sahara the most as it was such a unique experience, but... Read more

We had a fantastic trip to Morocco thanks to Kimkim! They provided us with luxury accommodations and a wonderful driver, Faissal, who was with us for the entire trip! Faissal was extremely friendly, spoke English well, and helped us quite a bit with our interactions with locals. The tour provided an excellent taste of Morocco and I feel that we really did get to experience everything we wanted in just 8 days. We enjoyed our time in the Sahara the most as it was such a unique experience, but really every stop was quite memorable. I highly recommend using Kimkim for planning this vacation and taking all the stress away!

Local specialist: Abdellah El Asely
Abdellah
Abdellah El Asely
Local specialist in Marrakech | Replied on Mar 04, 2020

Thank you so much for your kind words, Nisha! We really appreciate you taking the time out to share your experience with us and other Kimkim travelers—We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon.

Cheers!
Abdellah
Original Travels

Hiking in Ifugau
Philippines | Feb 8 - Feb 15, 2020

A
Armin U.
Australia | Reviewed on Feb 26, 2020
If you are looking for an adventure then book yourself the Ifugao Villages Trek.
Forget the telephone and fl-yin rescue teams. You depend on your buddies and the locals.
We combined our trip with a trip to Sagada. (8 day tour including travel to and from Manila.
Our tour guide Marvin is a local and answers all questions regarding the Ifugao region.
Unfortunately the day we arrived in Sagada all tourist attractions got shut down due to the covit-19.
Marvin took us back to Banaue where we were...
Read more

If you are looking for an adventure then book yourself the Ifugao Villages Trek.
Forget the telephone and fl-yin rescue teams. You depend on your buddies and the locals.
We combined our trip with a trip to Sagada. (8 day tour including travel to and from Manila.
Our tour guide Marvin is a local and answers all questions regarding the Ifugao region.
Unfortunately the day we arrived in Sagada all tourist attractions got shut down due to the covit-19.
Marvin took us back to Banaue where we were able to visit the hot springs instead.
Top hike. Highly recommended.
(If you suffer from vertigo, dizzy spells or are not steady on your legs do not book this trip!)

Local specialist: Leo Cuesta
Leo
Leo Cuesta
Local specialist in USA | Replied on Feb 26, 2020

Hi Armin, thank you for your review and I'm glad you enjoyed your trip! Thank you for choosing to travel with us and we hope to go on another adventure with you in the future!

Go to Italy!
Italy | Feb 12 - Feb 21, 2020

S
Shey C.
Islesboro, ME | Reviewed on Feb 25, 2020

Just back from an amazing family vacation! Emi’s recommendations and planning allowed us to see and experience parts of Rome, Milan, Turin and Florence - both through relaxed self exploration within the cities and small group tours for daylong excursions in smaller towns nearby. The hotels, and train travel she organized made it easy to relax and enjoy the trip. Questions arose while we were traveling, and she was quick to reply - so nice to have a friendly local resource! Would definitely recommend and use this service again for future trips. Thank you Emi!

Local specialist: Emi Carletti
Emi
Emi Carletti
Local specialist in Rome | Replied on Feb 26, 2020
Dear Shey,
it's been a pleasure taking care of your trip and being your "Italian friend"! I usually feel like a guardian angel for our travelers and I am happy you appreciate our assistance service. :)
The most beautiful thing for me is to create not only a peace-of-mind vacation where everything goes smoothly, but also make our travelers feel they are not alone, that they really welcomed, relaxed and assisted. I'm really glad you had a great Italian experience with your family, and that I...
Read more

Dear Shey,
it's been a pleasure taking care of your trip and being your "Italian friend"! I usually feel like a guardian angel for our travelers and I am happy you appreciate our assistance service. :)
The most beautiful thing for me is to create not only a peace-of-mind vacation where everything goes smoothly, but also make our travelers feel they are not alone, that they really welcomed, relaxed and assisted. I'm really glad you had a great Italian experience with your family, and that I have been a little part of you happiness!
Thank you very much again, waiting for your next trip to Italy! :)
Emi

The organization and schedule met our request...
Morocco | Feb 13 - Feb 21, 2020

J
Juan M.
Germany | Reviewed on Feb 25, 2020

The organization and schedule met our requests. Abdellah perfectly understood whate we wanted and organized everything accordingly. The places we visited were magnificent. The roads and hotels we stayed in surpassed our expectations in most cases. Our driver, Karim, was great. He was very professional, respectful and with a great attitude. He made our long trips enjoyable. Also, he is a very good driver and has a lot of patience. Thank you for making this an unforgettable trip.

Local specialist: Abdellah El Asely
Abdellah
Abdellah El Asely
Local specialist in Marrakech | Replied on Mar 08, 2020

Hi Juan,

Thanks for leaving us such a wonderful review. We are glad that you and your family loved our services, our dedicated staff will be pleased to learn of your high praise, it will provide them with great encouragement to keep doing a great job and help to make the travelers' dreams come true.

Its customers like you that make our job wonderful and we look forward to welcoming you again into our beautiful land!

Kind wishes!
Abdellah.
Original Travels

Our trip to Spain, planned by Patricia of Your Trip to Spain
Spain | Feb 12 - Feb 23, 2020

P
Pat K.
Allentown, PA | Reviewed on Feb 25, 2020
Our trip to Spain, planned by Patricia of Your Trip to Spain, was perfect in every way. Every place we visited was memorable: Madrid, Toledo, Seville, Cordoba, Ronda, Granada and finally Barcelona. All of the hotels we stayed in were centrally located as we requested, just steps away from main attractions. In Madrid, we were so close to the Plaza Mayor. In Seville and Granada, very close to the cathedrals and historic areas. Every driver was on time, and all the guides were exceptional:... Read more

Our trip to Spain, planned by Patricia of Your Trip to Spain, was perfect in every way. Every place we visited was memorable: Madrid, Toledo, Seville, Cordoba, Ronda, Granada and finally Barcelona. All of the hotels we stayed in were centrally located as we requested, just steps away from main attractions. In Madrid, we were so close to the Plaza Mayor. In Seville and Granada, very close to the cathedrals and historic areas. Every driver was on time, and all the guides were exceptional: Carmen in Madrid, Inma in Toledo, Enrique in Seville, Laura in Cordoba, Daniel in Granada, Mar in Barcelona. Special mention of our driver/guide Miguel. We spent two days with him in Seville and our day driving to Granada. He went out of his way to show us a small mountain village and a castle off the beaten track. His suggestions for lunch were perfect, and we really enjoyed his company. We learned so much about Spanish history, art and culture. I give this tour a 5 star rating and highly recommend Patricia.

Local specialist: Patricia Marques
Patricia
Patricia Marques
Local specialist in Spain | Replied on Feb 28, 2020

Hello Pat,

Thank you for your lovely review. It was a pleasure organizing this trip for you, and I am very happy you enjoyed everything that we put together for you!
And thanks for your time on Saturday to meet up with me, it was lovely meeting you and getting to you and your friends a little bit better, as well as to hear your feedback!

Again it was a pleasure having you here traveling with YourTripToSpain.

Best regadrs,
Patricia Marques

I had 3 excellent guides: Maria Alejandro Nar...
Colombia | Feb 7 - Feb 23, 2020

Chuck
Chuck W.
Palo Alto, CA | Reviewed on Feb 25, 2020

I had 3 excellent guides: Maria Alejandro Nariño in Bogota, Juan David Martinez in Leticia, and Mauro Hernandez Aguinago in Medellin! The Lost City of Colombia Trek guides, Juan and Checo (sp) also did an excellent job!! I hope that the friendships I established with them will continue into the future:-)

Local specialist: Chio Tabakman
Chio
Chio Tabakman
Local specialist in Bogotá, Colombia | Replied on Feb 25, 2020

Hi Chuck! I hope you had a great return home and I'm so happy that you enjoy your time here! :)

Created our own cruise "excursions"
Thailand | Jan 18 - Jan 29, 2020

Heidi
Heidi P.
Fountain Hills, AZ | Reviewed on Feb 24, 2020
We decided to create our own "excursions" while traveling through Asia on a cruise. Linh helped us plan activities for three of the ports we visited. We gave her our destinations and she gave us various options to pick and choose from. Our first port was in Koh Sumai, Thailand, where Mr. Sonthaya gave us a great tour of all the island highlights and brought us to a beautiful beach side restaurant to enjoy the view and some local food.
Our second stop was in Laem Chabang, the port south...
Read more

We decided to create our own "excursions" while traveling through Asia on a cruise. Linh helped us plan activities for three of the ports we visited. We gave her our destinations and she gave us various options to pick and choose from. Our first port was in Koh Sumai, Thailand, where Mr. Sonthaya gave us a great tour of all the island highlights and brought us to a beautiful beach side restaurant to enjoy the view and some local food.
Our second stop was in Laem Chabang, the port south of Bangkok. Ms. Angie and a driver picked us up from the port and drove us west of Bangkok, to ride a river boat that brought us to her favorite floating market, Don Wei Market. It did not disappoint, as it was a fascinating market filled with the smells, sounds and tastes of Thailand. We were truly immersed in the wonderful culture. We enjoyed tasting some foods while wandering and then ate a delicious lunch in a restaurant on the water. We boarded another boat and were taken to Wat Arun (Temple of Dawn), a tower on the Chao Phra river bank built in Khmer architectural style. It is the tallest temple in Thailand, decorated in beautiful ceramic pieces. We finished our afternoon in Chinatown, one of the largest in the world, then headed back to the ship in the evening.
Our third adventure was in beautiful Halong Bay in northern Vietnam. Our guide, Mr. Sam, met us early at the pier and brought us to a favorite coffee shop to have authentic Vietnamese, drip into your own cup, coffee. It has just a touch of sweetness from some added condensed milk and is the smoothest, non-bitter coffee! So enjoyable. Next we were brought to a pearl factory to learn and watch how oysters are inseminated, farmed, harvested, and pearls sorted for size and quality. We were then brought to Halong Bay, where we were given a private boat tour of the beautiful bay, filled with 1000's of islands. It was so relaxing and fascinating! We were brought to Sung Sot Cave (Surprise or Amazing Cave). Found by the French in 1901, this is one of the largest and most beautiful caves in the area! Be ready to do some walking! It truly was amazing! Back on the boat, we were served an amazing lunch of freshly steamed prawns, squid salad, stuffed crab and other delicious delicacies that had been caught by the captain and his first mate! It was too cold for kayaking that day, but that would have been a great option as well.
We were very please with Linh's help in finding us very informed and interesting guides. Every "excursion" went off without a hitch. I would highly recommend KimKim and their local guides next time you plan a trip or just plan excursions while on a cruise!

Local specialist: Linh Do
Linh
Linh Do
Local specialist in Hanoi | Replied on Feb 25, 2020

Dear Heidi,

Thank you much for sharing us your great experience on tour and your appreciation of our guides in Thailand and Vietnam.
I will send your so kind appraise to them accordingly.
If possible, Please help us to send your lovely photos via the email [email protected] in order we can share with other audience on your lovely feedback as well as your delight experiences.
Looking to hear from you.
Best regards,
Linh
Best regards,

Amazing African Adventure!!!
South Africa | Feb 8 - Feb 17, 2020

Summer
Summer A.
Fishers, IN | Reviewed on Feb 24, 2020

My friends and I had an AMAZING trip to South Africa and Zimbabwe. It was probably the best vacation of my life...and I've gone on a lot of vacations. Cindy was such a great agent, and she created an exceptional itinerary for us. I will definitely be telling all my friends to use her when planning their trips to the area. Thank you, Cindy!!

Local specialist: Cindy Botha
Cindy
Cindy Botha
Local specialist in Vanderkloof, Northern Cape, SA | Replied on Feb 25, 2020

Thank you Summer, it was a real pleasure to work with you and great to hear you had an amazing time!

I look forward to work with you and your friends in the near future! Have fun and make lots of memories as you go! Wishing you a great year further and all the best!
Take care
Cindy

Stellar trip to South Island New Zealand
New Zealand | Feb 8 - Feb 17, 2020

E
Elizabeth M.
Kailua, HI | Reviewed on Feb 24, 2020
Had a great experience with KimKim and Eloise who booked our travel for our honeymoon in New Zealand. As a seasoned traveler, I usually book my own travel, however the ease and quality of our trip reserved with kimkim has forever changed how I will book future trips! We gave Eloise the places and activities we were interested in and she put together a stellar itinerary where we had flexibility but structure to our trip. It felt like we were on a private self-guided tour. We wanted to hike and... Read more

Had a great experience with KimKim and Eloise who booked our travel for our honeymoon in New Zealand. As a seasoned traveler, I usually book my own travel, however the ease and quality of our trip reserved with kimkim has forever changed how I will book future trips! We gave Eloise the places and activities we were interested in and she put together a stellar itinerary where we had flexibility but structure to our trip. It felt like we were on a private self-guided tour. We wanted to hike and bike and she put us in the best spots to adventure - we loved the bike trip from the town of Clyde and hiking around Mt. Cook and Wanaka. When our 3 day trek on the Routeburn was cancelled due to weather, she re-booked us at another location, and I was so relieved to have someone else worry about the details especially when there were changes outside of our control. Will book a future trip with kimkim, and many thanks to Eloise for guiding us right!

Local specialist: Franck Lemaitre
Franck
Franck Lemaitre
Local specialist in Auckland, New Zealand | Replied on Apr 07, 2020

Hi Elizabeth,
Thank you very much for this lovely feedback on your trip. I am glad to read that you loved it this much! I wish you a very good day and plenty of fabulous trips to come!
Hopefully see you again in New Zealand.
Kind regards
Eloise

Experiance in the Amazon
Brazil | Feb 15 - Feb 22, 2020

K
Kurt H.
Canada | Reviewed on Feb 24, 2020
Paulo, our local representative for KimKim, really helped us out after one of our flights were cancelled. He worked into the evening from home to make sure we were looked after. When you are a foreigner who doesn't know the language of the country this is how a trip can be ruined or fantastic memories can be created for a life time. Paulo was amazing. Cynthia Lebrao, our English tour guide, at the Pousada Uacari was amazing. Her experience with the area and because she was a biology... Read more

Paulo, our local representative for KimKim, really helped us out after one of our flights were cancelled. He worked into the evening from home to make sure we were looked after. When you are a foreigner who doesn't know the language of the country this is how a trip can be ruined or fantastic memories can be created for a life time. Paulo was amazing.

Cynthia Lebrao, our English tour guide, at the Pousada Uacari was amazing. Her experience with the area and because she was a biology major her vast knowledge of the mammals, birds, reptiles, insects, flora and fauna was very helpful. Her demeaner, laid-back and positive, when working with the team of locals, who helped as tour guides, was amazing to watch and fit well with the whole experience of an ecotour.

Local specialist: Paulo Torres
Paulo
Paulo Torres
Local specialist in São Paulo | Replied on Feb 27, 2020

Hello Kurt,

I'm glad to read your review and truly happy for your trip! It's nice to know you are returning home with great memories and experiences from our country.

Kind regards,
Paulo

Cancun Vacation
Mexico | Feb 16 - Feb 21, 2020

N
Nicholas N.
Tremont, IL | Reviewed on Feb 24, 2020

Melina and Sibila were excellent. They answered all my questions promptly and spent time with me to plan out activities. Melina was also very responsive during the week while I was on vacation as we made some adjustments to the itinerary. Overall, I was very satisfied.

Local specialist: Sibila Andrade
Sibila
Sibila Andrade
Local specialist in Playa del Carmen | Replied on Feb 27, 2020

Hello Nicholas!

We are very pleased to know you and your family enjoyed your stay in Playa del Carmen. Sibila and the Totonal team enjoyed to arrange every detail for your trip and Melina always likes to care about our clients and make sure they are fine and enjoying their holidays.

Thank you so much for choosing us and we look forward to share more of Mexico in the future!

Beautiful Colombia
Colombia | Feb 15 - Feb 23, 2020

H
Hamad A.
the United Arab Emirates | Reviewed on Feb 24, 2020
The trip was Over expectations Everything was superb!
First of all with Chio he managed everything very well and was so patient with all questions i have asked.
In Bogota the driver Francisco and the guide Maria were very nice and they introduced me very well to the Bogota and also the whole country.
After that I went to Raquira and Villa de layva with a very good driver (but I’m sorry I forgot his name) .
Santa Marta driver Carlos was a very good driver and he did a very good job, big thanks...
Read more

The trip was Over expectations Everything was superb!
First of all with Chio he managed everything very well and was so patient with all questions i have asked.
In Bogota the driver Francisco and the guide Maria were very nice and they introduced me very well to the Bogota and also the whole country.
After that I went to Raquira and Villa de layva with a very good driver (but I’m sorry I forgot his name) .
Santa Marta driver Carlos was a very good driver and he did a very good job, big thanks to him .
In Cartagena i met a guide Santiago, he was superb and introduced me very well to the city.
In Medellin, I met a very good Driver Miguel , he was an excellent driver. And for the guide to Guatepe was Sebastian , he was an excellent guide he introduced me very well to the city.
At last, I loved Colombia and the people there were so friendly and nice , overall 10/10 thank you KimKim team.

Local specialist: Chio Tabakman
Chio
Chio Tabakman
Local specialist in Bogotá, Colombia | Replied on Feb 24, 2020

Hi Hamad, how are you?

I'm so glad that you had a great experience during your trip and thank so much for the kind words. I'll let each and every guide know that you had a great time!

Chio

We had a fantastic family trip to Antigua & Lake Atitlan, Guatemala
Guatemala | Feb 16 - Feb 23, 2020

Alice
Alice M.
Alameda, CA | Reviewed on Feb 24, 2020
We just got back from our week-long family trip to Guatemala. We had an incredible time, due in large part to the efforts of Eduardo of kimkim who set us up with fun things to do, fabulous guides and a great driver, all for a reasonable price. We travel a fair amount but generally wing it when it comes to activities and getting around but using kimkim is likely to become my new modus operandi when planning family trips for our family of 4 (2 parents + 2 daughters ages 11 and 15). It was so... Read more

We just got back from our week-long family trip to Guatemala. We had an incredible time, due in large part to the efforts of Eduardo of kimkim who set us up with fun things to do, fabulous guides and a great driver, all for a reasonable price. We travel a fair amount but generally wing it when it comes to activities and getting around but using kimkim is likely to become my new modus operandi when planning family trips for our family of 4 (2 parents + 2 daughters ages 11 and 15). It was so nice to arrive, have a driver (Antonio) waiting to take us to our destination and a guide to help us understand what we were looking at. We had a limited amount of time for this trip and I really felt like this approach let us get the most out of it. We had three different guides (Miguel, Pablo & Flavio) show us different parts of Guatemala and each brought their own background and perspective, which was great. How awesome to have a former entomology professor talk nature and bugs with your kid who is into nature & the wilderness!

The only criticism I would have would be that a couple of the activities were a bit overly ambitious for us with an 11 year old in tow and I wished that kimkim/Eduardo could have anticipated that and made alternate recommendations. On the other hand, he was able to set up workarounds, like a van home at a halfway point for the bike ride through the villages outside Antigua. We did skip one activity altogether because we were tired and needed some downtime.

Overall, 5 stars for kimkim! I will definitely be checking in with you when we are getting ready to go on our next international trip to a new destination. You made my life as the family's trip planner so much easier!

Local specialist: Eduardo Celada
Eduardo
Eduardo Celada
Local specialist in Antigua, Guatemala | Replied on Jun 04, 2020

Hi Alice, we really feel happy to get this feedback from you here at Old Town Outfitters in Guatemala...

We hope you have had also a great time while you were here in Guatemala. We strive to provide fun, unique, meaningful, and quality trips at Old Town.
Thanks for spreading the good word about your experience to future travelers and tell us how we did here: We already are trying to do it better again.

Hope to you see in Guatemala again soon,
Eduardo

Myanmar 2020
Myanmar | Jan 26 - Feb 9, 2020

Barry
Barry M.
Canada | Reviewed on Feb 24, 2020

We were extremely pleased with the guides and drivers on our Myanmar trip. Guides were knowledgeable and eager to share information. They were reliable regarding pick up times and helpful in making our trip extremely positive.

I will recommend using kimkim to our friends

Local specialist: Hsu Hlaing Phyo
Hsu Hlaing
Hsu Hlaing Phyo
Local specialist in Yangon | Replied on Feb 24, 2020

Hi Barry,

Thank you for sharing your wonderful feedback! I am delighted to hear that you were happy with our services and arrangements. We always do take pride in providing our travelers' needs the best way we can, and always looking for ways to improve.

Thank you again for the recommendation to use Kim Kim and I will also pass your kind feedback to my team, guides and drivers.

Kind regards,
Hsu Hlaing

We spent a wonderful week in Colombia with st...
Colombia | Feb 8 - Feb 16, 2020

T
Todd M.
Billings, MT | Reviewed on Feb 24, 2020
We spent a wonderful week in Colombia with stops in Cartagena, Minca (El Dorado reserve), and Mucura (Punta Faro hotel). We highly recommend Bazurto Market and National Aviary. Walking the streets of Cartagena was a joy. The many murals, buildings, people, shops, street vendors, and restaurant’s were all wonderful. I would recommend spending 2 full days and 3 nights in El Dorado with a 1 full day in Minca. Mucura was a wonderful and relaxing island. Punta Faro was amazing. The staff... Read more

We spent a wonderful week in Colombia with stops in Cartagena, Minca (El Dorado reserve), and Mucura (Punta Faro hotel). We highly recommend Bazurto Market and National Aviary. Walking the streets of Cartagena was a joy. The many murals, buildings, people, shops, street vendors, and restaurant’s were all wonderful. I would recommend spending 2 full days and 3 nights in El Dorado with a 1 full day in Minca. Mucura was a wonderful and relaxing island. Punta Faro was amazing. The staff was extremely friendly and helpful. The food was excellent and served buffet style. The beach was not huge but incredibly relaxing. It was not crowded and the water was great. We did the snorkel tour which was nice. Not the best we have ever done but still good. There was some interesting coral and fish. Well worth the price. We would also recommend the bioluminescence tour. I would recommend 3 nights here to get in all the activities but also be able to relax.

We enjoyed all the guides that KimKim provided with a special shout out to Leo in El Dorado. He did a great job with the birding and was very knowledgeable and personable. All the drivers we had were very prompt, courteous, and friendly. It was very nice not worrying about how, when, or if we were going to get where we needed.

Chio (KimKim) communicated very well with us and answered all our questions. It was nice to not worry about anything on our vacation and just relax and enjoy. Thank you!

Local specialist: Chio Tabakman
Chio
Chio Tabakman
Local specialist in Bogotá, Colombia | Replied on Feb 24, 2020

Hi Todd, how are you?

Thanks so much for the kind words and I'm truly happy that you had a great experience! I'll be sure to pass your comments on to the guides and would love to work with you in creating more experiences here in Colombia, there's still plenty to see!

Chio

Why travelers love kimkim

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