Kimkim Trip Reviews

4.8
Based on 20,123 ratings
Read 20,123 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Everything was mostly very good to excellent
Chile | Jan 23 - Feb 13, 2023

M
Mark D.
Kellyton, AL | Reviewed on Feb 16, 2023
Everything was very good to excellent. All the local guides were good. Rutas360 in Atacama is merely a "middle man" to the local guide companies so that made it a bit challenging to know who to contact, but it all worked out. All the transfers to and from the bus stations and airports worked well, as did all the airline reservations. My only minor issue was some of the hotels. The Doubletree in Santiago and the airport Holiday Inn were both very good. Don Tomas in Atacama was... Read more

Everything was very good to excellent. All the local guides were good. Rutas360 in Atacama is merely a "middle man" to the local guide companies so that made it a bit challenging to know who to contact, but it all worked out. All the transfers to and from the bus stations and airports worked well, as did all the airline reservations.

My only minor issue was some of the hotels. The Doubletree in Santiago and the airport Holiday Inn were both very good. Don Tomas in Atacama was excellent.

Hotel Otai was a mixed bag. We had a noisy dog nearby and the breakfast was ok, and they got the AC working well, but on the last day I saw two cockroaches in our room. That was not horrible for me, but for most people that would be very bad.

Hotel Casa de Patagonia in Puerto Natales had good service but it was a bit noisy with thin walls. Hotel Germania in Puerto Varas was fine though our room, which faced the street, was stuffy, noisy and a bit small.

Local specialist: Lorena Huidobro
Lorena
Lorena Huidobro
Local specialist in Houston, TX & Santiago, Chile | Replied on Feb 17, 2023

I appreciate the feedback, Mark, and glad to hear you all enjoyed visiting so many different destinations in Chile! I have noted your comments about the hotels... and will contact them to follow up.
Best wishes to you, Mary, and Elena!
Lorena

It was unforgettable trip.
Argentina | Jan 31 - Feb 14, 2023

Alex
Alex L.
Atlanta, GA | Reviewed on Feb 16, 2023
It was unforgettable trip. The service in every point was accurate, that means each pickup point we had ready driver waiting for us, which was even above expectation, compare to other countries we have traveled before. Good selection of the hotels and accommodations in every point we have chosen. Also the people in each town that provided service to us, drivers, guides, tour guides were cheerful and genuinely liking what they're doing, which reflected on us, as a clients. This may be because... Read more

It was unforgettable trip. The service in every point was accurate, that means each pickup point we had ready driver waiting for us, which was even above expectation, compare to other countries we have traveled before. Good selection of the hotels and accommodations in every point we have chosen. Also the people in each town that provided service to us, drivers, guides, tour guides were cheerful and genuinely liking what they're doing, which reflected on us, as a clients. This may be because of overall tourism and service industry culture in the country. This whole trip was above every expectation. I would give 6 stars if I could. Thank you!

Hotel Reviews
Mirador del Lago Hotel
El Calafate
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Diplomatic Hotel
Mendoza

5 stars hotel in center of the city. All good. Can walk out of the hotel to walk through the town, Good location.

Authenticity & Character
Location
5 stars hotel in center of the city. All good. Can walk out of the hotel to walk through the town, Good location.
Staff
5 stars hotel in center of the city. All good. Can walk out of the hotel to walk through the town, Good location.
Cleanliness & Comfort
5 stars hotel in center of the city. All good. Can walk out of the hotel to walk through the town, Good location.
Los Acebos Ushuaia Hotel
Ushuaia

Far away from city center. Once you get in, no way to get out, other than calling taxi or wait 2 hrs for scheduled shuttle. Hotel itself is good. Since it is far away from anywhere, no evening entertainment of any sort, just restaurant to eat.

Authenticity & Character
Location
Far away from city center. Once you get in, no way to get out, other than calling taxi or wait 2 hrs for scheduled shuttle. Hotel itself is good. Since it is far away from anywhere, no evening entertainment of any sort, just restaurant to eat.
Staff
Cleanliness & Comfort
Cumbres Nevadas Hotel
El Chalten

No internet or very-very slow internet. Rest is all good

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Pestana Buenos Aires Hotel
Buenos Aires

All good.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Between Vineyards and Olive  🍷🍇 (Luján de Cuyo & Maipú)
Between Vineyards and Olive 🍷🍇 (Luján de Cuyo & Maipú)
Mendoza
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Very friendly driver, guide, accommodating us all times we were in Mendoza
Walking with Penguins 🐧
Walking with Penguins 🐧
Ushuaia
Quality of Experience
Guides, Drivers and Staff
Transport
Tierra del Fuego National Park (Half day visit) 🌲🌿
Tierra del Fuego National Park (Half day visit) 🌲🌿
Ushuaia
Quality of Experience
Guides, Drivers and Staff
Transport
Safari Azul Experience
Safari Azul Experience
El Calafate

I am so glad that we were not chosen for the ice walking but Emilci offered to us this Azul excursion instead. That was a hit! The ice walking was not really needed since we had enough walking around the glacier with a professor glaciologist explaining nature and all details about this glacier. I am really satisfied with this tour and guide, educational.

Quality of Experience
I am so glad that we were not chosen for the ice walking but Emilci offered to us this Azul excursion instead. That was a hit! The ice walking was not really needed since we had enough walking around the glacier with a professor glaciologist explaining nature and all details about this glacier. I am really satisfied with this tour and guide, educational.
Guides, Drivers and Staff
I am so glad that we were not chosen for the ice walking but Emilci offered to us this Azul excursion instead. That was a hit! The ice walking was not really needed since we had enough walking around the glacier with a professor glaciologist explaining nature and all details about this glacier. I am really satisfied with this tour and guide, educational.
Transport
Tango Show & Dinner
Tango Show & Dinner
Buenos Aires

No suggestions. I liked everything, performance and location of the theater.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Neighborhoods Tour
Neighborhoods Tour
Buenos Aires
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Emilce Alonso
Emilce
Emilce Alonso
Local specialist in Córdoba | Replied on Feb 16, 2023

Dear Alex!

Thank you so much for your lovely words :D We really appreciate your gratitude to our team and we are very happy to know that a nice service is perceived.

I'm glad you enjoyed your time here as much as I enjoyed arranging the perfect trip for you.
I look forward to helping you with your next South American adventure!

All the best,
Emi

We didn't give Kimkim much time to organise o...
Morocco | Feb 9 - Feb 14, 2023

Claire
Claire S.
United Kingdom | Reviewed on Feb 16, 2023
We didn't give Kimkim much time to organise our trip but they managed to pull off an awesome experience for us. Hassan, did a fantastic job accommodating out travel requirements and Hammid our driver was the best from start to finish. His knowledge, generosity and kindness left us feeling more than satisfied with our trip and very humbled to have experienced this trip with him . Our guide in Fes, Fatima was a real delight and her knowledge was outstanding - congratulations to her for being... Read more

We didn't give Kimkim much time to organise our trip but they managed to pull off an awesome experience for us. Hassan, did a fantastic job accommodating out travel requirements and Hammid our driver was the best from start to finish. His knowledge, generosity and kindness left us feeling more than satisfied with our trip and very humbled to have experienced this trip with him . Our guide in Fes, Fatima was a real delight and her knowledge was outstanding - congratulations to her for being the youngest female guide in your team. The accommodation at each place was amazing - special mention to Chez Pierre Gorges Du Dades - our favourite although the Glamping in Sahara was a close second.
We will definitely recommend and hopefully use Kimkim again. Thank you, Shukran .....Yallah Yallah

Hotel Review
Auberge Chez Pierre
Boumalne Dades

This was a real surprise and an absolute delight. Food was stunning, compliments to Chef, Location was incredible - will come back for sure.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Hassan El Amrani
Hassan
Hassan El Amrani
Local specialist in Morocco & USA | Replied on Feb 17, 2023

Hello Claire,
Thank you so much for taking the time to leave such a glowing review with regards to your recent trip to Morocco with us, it was a pleasure working out the trip details with you. Fatima, Hamid and I send our regards and we look forward to welcoming you to the kingdom of Morocco again.
Best,
Hassan

Great trip. Friendly helpful people and lovely Riads.
Morocco | Feb 11 - Feb 15, 2023

Julian
Julian D.
United Kingdom | Reviewed on Feb 16, 2023
Our driver Mohammed was excellent. Safe driver, friendly and helpful. Always punctual. Couldn’t fault him.
Kamal, our guide in Fez was also excellent. Knowledgeable and interesting. He had an excellent outlook and friendly demeanour.
Riad Hinchim in Chaouen and Riad Kalaa 2 in Rabat both lovely, but special mention to Rabat Salam Fes, where the staff were particularly excellent and friendly, especially young Yassine.
Read more

Our driver Mohammed was excellent. Safe driver, friendly and helpful. Always punctual. Couldn’t fault him.
Kamal, our guide in Fez was also excellent. Knowledgeable and interesting. He had an excellent outlook and friendly demeanour.
Riad Hinchim in Chaouen and Riad Kalaa 2 in Rabat both lovely, but special mention to Rabat Salam Fes, where the staff were particularly excellent and friendly, especially young Yassine.

Hotel Review
Riad Salam Fes
Fes

Loved this Riad. The Friendliest and most helpful staff. Special mention to Yassine who was only in his first week there.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Tour Fes with a Private Guide
Tour Fes with a Private Guide
Fes

Kamal was excellent. Friendly and nctedinly interesting and knowledgeable.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Megan Lower

Fuss free trip
Switzerland | Jan 29 - Feb 9, 2023

N
Norica N.
Singapore | Reviewed on Feb 16, 2023
I want to say a big thanks to Tomaz's time and effort in planning my Switzerland trip. The trip was what we wanted and you made it possible while we work and not able to plan an itinerary. Tomaz has made very good recommendations to my hotel and activities. He attended to all my requests and patient with my constant adjustment to the itinerary. Thank you once again! Read more

I want to say a big thanks to Tomaz's time and effort in planning my Switzerland trip. The trip was what we wanted and you made it possible while we work and not able to plan an itinerary. Tomaz has made very good recommendations to my hotel and activities. He attended to all my requests and patient with my constant adjustment to the itinerary. Thank you once again!

Activity Review
Paragliding
Paragliding
Switzerland

The staff were early for the appointment and extremely thoughtful. They knew we were not dressed warm enough for the activity and readily loan us shoe and bottom. This was the highlight of my entire trip! Highly recommended!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Tomaz Martinek
Tomaz
Tomaz Martinek
Local specialist in Slovenia | Replied on Feb 20, 2023

Hi Norica, thank you for your nice words! I look forward to seeing you travelling with us on your next travel adventure. Kind regards, Tomaz

5 day couples trip to Cartagena
Colombia | Feb 1 - Feb 5, 2023

Tina
Tina G.
Mount Vernon, NY | Reviewed on Feb 15, 2023
Our trip to Cartagena was great. We wanted an exotic getaway (without the kids) and since we did not have a lot of time to research and plan, we decided to use KimKim. Our local specialist, Wendy was very easy to work with. We discussed our plans initially over a call then everything else was handled via messages. Wendy was very responsive to our needs regarding our itinerary and settled on a 5 day trip that was a great mix of down time and exploration/tour time. A day or two before our trip... Read more

Our trip to Cartagena was great. We wanted an exotic getaway (without the kids) and since we did not have a lot of time to research and plan, we decided to use KimKim. Our local specialist, Wendy was very easy to work with. We discussed our plans initially over a call then everything else was handled via messages. Wendy was very responsive to our needs regarding our itinerary and settled on a 5 day trip that was a great mix of down time and exploration/tour time. A day or two before our trip we got all the contact details we needed. We were picked up the the airport and later at the hotel for various outings. We never once was left wondering what was happening or felt unsafe.

Our city guide Roberto and snorkelling/nature guide Philipe Louis were awesome - not pushy, providing lots of fun conversation and information. Dean our local coordinator was always reachable whenever we had questions. In our 5 days, we did a city walking tour, a drum safari/workshop, a trip to the market and a full day at the Rosario islands. We felt we were able to get in touch with a more local side of Cartagena. Something most tourist would not experience. All in all, a very memorable trip. Thanks to everyone involved!!

Hotel Review
Casa La Factoria by Faranda Boutique
Cartagena

The rooms are a tad small and lacked clothing storage. The hotel atmosphere was relaxing and romantic. Breakfast was awesome. The fact that the hotel was a on a quieter block was a plus but it was also super close to everything. We nejoyed sitting in the courtyard among the breezy palms next to the pool drinking cocktails and playing cards.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Wendy Romero
Wendy
Wendy Romero
Local specialist in Santa Marta | Replied on Mar 09, 2023

Hi Tina!
Many thanks for your feedback. We are happy you had 5 days of connection with the local people in Cartagena and had a mix of activities and experiences. Hope to see you on your next journey in the country to visit and learn more about us!
Best,
Wendy

Trip of a Lifetime
Norway | Feb 1 - Feb 11, 2023

S
Shane L.
San Francisco, CA | Reviewed on Feb 15, 2023

Norway and the Lofoten Islands have been a lifetime dream trip of mine and Meree was able to deliver. From designing my trip to being support when in Norway, it went above and beyond my expectations and I can't wait to book my next trip!

Local specialist: Merée Ruzits

My best travel in Patagonia, Buenos Aires, ElChalten & EL Calafate!
Patagonia | Feb 5 - Feb 13, 2023

Hirofumi
Hirofumi I.
Japan | Reviewed on Feb 15, 2023
★A big reason why I chose Kim Kim Tour
・ Ms. Emilce Alonso provided a very detailed information about all of my questions and courteous response(ex Chile side or Argentina side)
・I didn't know how to travel and how to spend time in the Patagonia El Chalten& El Calafate, however she arranged the best schedule for me.
・We were able to carefully share information using chat from the tour schedule to the day of departure.
・After arriving at the Buenos Aires, El Chalten & El Calafate, the...
Read more

★A big reason why I chose Kim Kim Tour
・ Ms. Emilce Alonso provided a very detailed information about all of my questions and courteous response(ex Chile side or Argentina side)
・I didn't know how to travel and how to spend time in the Patagonia El Chalten& El Calafate, however she arranged the best schedule for me.
・We were able to carefully share information using chat from the tour schedule to the day of departure.
・After arriving at the Buenos Aires, El Chalten & El Calafate, the transfer to the airport proceeded on time using a similar chat system with the local staffs in charge.
・The two-step system from reservation to payment is easy to understand, and the cancellation system is also clarified.

★Detailed reasons for choosing Kim Kim Tour
・Hotel selection was close to the trailhead, in the center of the downtown area, etc. The location was good and the concierge staff was solid.
・Local staffs with driver who met us at the site, exchanged money, pre-flight check-in, and reserved seats for the flight
・My big trouble: Even when the window glass was broken due to strong winds at the EL Chalten hotel, the chat system with the local staff in charge responded smoothly.

Hotel Reviews
Hotel Kalenshen El Chalten (NO USAR)
El Chalten

Location is good, Staff is so kind, English speaking

Authenticity & Character
Good
Location
Good
Staff
Good
Cleanliness & Comfort
Good
Kapenke Hotel
El Calafate

Location is good, Staff is so kind, English speaking

Authenticity & Character
good
Location
Staff
Kind & English speaking
Cleanliness & Comfort
Good
Two Hotel Buenos Aires
Buenos Aires

Location is very good, Easy to go around a city sight seeing, and one more good point is late check out system until 14;00 pm.

Authenticity & Character
late check out system until 14;00 pm.
Location
Very good!
Staff
Vey kind & English speaking
Cleanliness & Comfort
Good
Activity Reviews
Nautical Safari - Brazo Rico
Nautical Safari - Brazo Rico
El Calafate

Excellent

Quality of Experience
GOod
Guides, Drivers and Staff
Good
Transport
Good
Perito Moreno Glacier Excursion  🗻
Perito Moreno Glacier Excursion 🗻
El Calafate

Amazing experience in my life,

Quality of Experience
Excellent
Guides, Drivers and Staff
Good
Transport
Good
Nativo Experience
Nativo Experience
El Calafate

All of attendee is Spanish speaking, however Driver gave me detail explanation about Patagonia history to only me in English.

Quality of Experience
Good
Food
Excellent
Guides, Drivers and Staff
Very good
Transport
Good
Local specialist: Flor Bonis
Emilce
Emilce Alonso
Local specialist in Córdoba | Replied on Feb 16, 2023

Dear Hirofumi,

It was a pleasure having you in Argentina! Thank you very much for taking the time to write a review for all the activities and hotels, this helps us to continue improving day by day.
It was a pleasure planning this trip with you and it makes me very happy to know that everything went smoothly.

I look forward to working with you again soon! :D
All the best,
Emi

Nuria made booking an expansive trip across 3...
Costa Rica | Feb 8 - Feb 14, 2023

R
Raya I.
San Jose, CA | Reviewed on Feb 15, 2023

Nuria made booking an expansive trip across 3 different areas of Costa Rica very easy. She provided various tour and hotel options and stayed reasonably within the budget we had initially discussed. Overall 10/10 would recommend!

Local specialist: Nuri R
Nuri
Nuri R
Local specialist in Costa Rica | Replied on Feb 15, 2023

Raya,

Thank you so much for your kind words! It was a total pleasure to help you plan this last minute getaway and I'm so happy you enjoyed it!
I hope your return soon to Costa Rica.

Nuria

KL Trip Planning & Guides were excellent!
Malaysia | Feb 4 - Feb 7, 2023

E
Elizabeth I.
Brockton, MA | Reviewed on Feb 15, 2023
Our guide Jason was wonderful. He suggested additional things to add to our day with him that were fun, interactive, and allowed us to learn more about the Malay culture. He took us to a local restaurant for lunch that was excellent, and suggested a few places for dinner that were also great. Sam was a great guide as well, a bit soft spoken, but very knowledgeable and thoughtful. His botany experience made the trip to the botanic gardens extra special! Many thanks to Nick for all of his... Read more

Our guide Jason was wonderful. He suggested additional things to add to our day with him that were fun, interactive, and allowed us to learn more about the Malay culture. He took us to a local restaurant for lunch that was excellent, and suggested a few places for dinner that were also great. Sam was a great guide as well, a bit soft spoken, but very knowledgeable and thoughtful. His botany experience made the trip to the botanic gardens extra special! Many thanks to Nick for all of his help and guidance in planning our trip. Everything went smoothly and it was a great experience!
Elizabeth Irwin

Local specialist: Nick Jansen
Nick
Nick Jansen
Local specialist in Malaysia | Replied on Feb 16, 2023

Hey Elizabeth,

Thanks so much for your kind review. I'm very happy to read you had a wonderful time in Malaysia. I'll pass this feedback on to the guides - they'll be happy to hear it!

Regards,
Nick Jansen

The entire 15 day itinerary was absolutely perfect😁
Costa Rica | Jan 29 - Feb 12, 2023

V
Vera S.
Canada | Reviewed on Feb 13, 2023
The entire 15 day itinerary was absolutely perfect for what we wanted to do in CR. Bryan and the rest of the staff at Serendipity Tours deserve kudos for all their hard work and expertise that they showed. Everyone was prompt at answering questions we had and if there were any issues that arose they were dealt with swiftly. The drivers we had were great, arrived on time (usually early) and never made us feel rushed if there was something we wanted to see or do along the route. It was kind... Read more

The entire 15 day itinerary was absolutely perfect for what we wanted to do in CR. Bryan and the rest of the staff at Serendipity Tours deserve kudos for all their hard work and expertise that they showed. Everyone was prompt at answering questions we had and if there were any issues that arose they were dealt with swiftly.

The drivers we had were great, arrived on time (usually early) and never made us feel rushed if there was something we wanted to see or do along the route. It was kind of them to bring water for us if we needed it during the drive. They truly went out of their way, were super polite and very professional. They really were ALL excellent.

Our many tour guides and tours were exceptional especially for our age group. The tours were varied (cruise, hikes, float and coffee tour and night walk) and educational. They all had such a vast amount of knowledge of the plant and wild life of Costa Rica. They all continue their education by taking courses to keep up their expertise. They were all very well mannered and always arrived on time.

Our accommodations were really nice (except for one).

Hotel Presidente had a beautiful rooftop patio and our room was clean and spacious.

Arenal Manoa and Hot Springs was magical, the view outside our cottage of the volcano, soaking in the hot springs, great wood fired pizza and foot massage by the bubbling river, all such wonderful memories.

Casitas Tenorio was so very special. Being so rustic and tucked in the mountains, we saw many animals and birds from the outdoor terrace while having breakfast. We enjoyed the tour of the farm and the staff was very friendly and helpful. Improvements could be made with the breakfast and the bed linens.

Senda Monteverde Hotel was magnificent. Such a beautiful view from high up on the cliff. We were very well treated, love the free snacks and alcohol in the fridge and the hot water bottles in the bed at night. We were glad we were in NUMBER ONE bungalow. It was very close to the dining room and check in. Many bungalows needed a driver to drive them up to it because of the steepness.

Hotel San Bada was a disappointment unfortunately. The check in experience by a very rude employee was disappointing. There was some error made where instead of 3 nights booked it was 2 nights. The employee was so rude and literally left it up to us to figure it out. Serendipity Tours was very good with resolving the problem. Also, our room had a very moldy, musty smell. We mentioned it to housekeeping and they tried to unsuccessfully resolve it. That smell got into some of our clothes as well. The hotel did not offer to move rooms. I would NOT recommend this hotel. It is in much need of renovation and repair. The elevator floor was broken and the rusty balcony railing needed painting. Having said that, the location is great, very close to the Park. And the rest of the staff was kind and helpful.

Hotel Buena Vista was wonderful and great location. Great staff, amazing breakfast and spectacular view. Our room was really nice and modern, well kept and clean. I would definitely recommend it.

I hope these comments are helpful for future visitors to lovely Costa Rica.

Pura Vida,
Vera and Doug Smith

Hotel Reviews
Buena Vista Chic Hotel
Alajuela
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel San Bada Resort & Spa
Manuel Antonio
Authenticity & Character
Location
Staff
One front desk employee was rude and not helpful at all. The other two front desk staff were helpful and courteous. The cleaning staff was very good.
Cleanliness & Comfort
The room had a smell that seem to be difficult to resolve. However the room was clean.
Senda Monteverde Hotel
Monteverde
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Casitas Tenorio
Upala, Alajuela
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Arenal Manoa & Hot Springs
Fortuna
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Presidente
San José
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Manuel Antonio National Park
Manuel Antonio National Park
Costa Rica
Quality of Experience
Guides, Drivers and Staff
Transport
Damas Island Boat Excursion
Damas Island Boat Excursion
Manuel Antonio
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Sukia Nighttime Nature Walk
Sukia Nighttime Nature Walk
Manuel Antonio
Quality of Experience
Guides, Drivers and Staff
Transport
Cloud Forest Reserve Hike
Cloud Forest Reserve Hike
Monteverde
Quality of Experience
Guides, Drivers and Staff
Transport
Coffee & Chocolate Tour
Coffee & Chocolate Tour
Costa Rica
Quality of Experience
Guides, Drivers and Staff
Transport
Rio Celeste & Tenorio Volcano Hike
Rio Celeste & Tenorio Volcano Hike
Costa Rica
Quality of Experience
Guides, Drivers and Staff
Transport
Peñas Blancas River Nature Float (La Fortuna area)
Peñas Blancas River Nature Float (La Fortuna area)
Costa Rica
Quality of Experience
Guides, Drivers and Staff
Transport
Very long pick up process
Sloth Discovery Walk
Sloth Discovery Walk
Arenal/La Fortuna
Quality of Experience
Guides, Drivers and Staff
Transport
Guided Hike in Arenal Volcano Park 1968
Guided Hike in Arenal Volcano Park 1968
Arenal/La Fortuna
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Bryan Leon
Bryan
Bryan Leon
Local specialist in Cartago, Costa Rica | Replied on Feb 13, 2023

Thank you for your valuable feedback, Vera!

We are thrilled that your personalized travel plan has been a nice experience. It was a pleasure to work with you!

Thank you for your detailed review and constructive feedback! We will share your comments with all partners involved.

I will be happy to assist you if you like to plan a second visit to our small but beautiful country :)

Pura Vida,
Bryan

Ecuador - Galapagos via the andes mountains
Ecuador | Jan 25 - Feb 5, 2023

Amir
Amir A.
Philadelphia, PA | Reviewed on Feb 13, 2023
Fantastic experience. Jackeline was extremely helpful in setting our itinerary. Her hotel choices were perfect for us. It made for a truly amazing trip. Travel from cotopaxi/the hot springs to the incredible wildlife in the galapagos was well coordinated with all our guides (who we all top notch). This trip will be hard to top. Read more

Fantastic experience. Jackeline was extremely helpful in setting our itinerary. Her hotel choices were perfect for us. It made for a truly amazing trip. Travel from cotopaxi/the hot springs to the incredible wildlife in the galapagos was well coordinated with all our guides (who we all top notch). This trip will be hard to top.

Hotel Reviews
La Palma Polo Club
Authenticity & Character
Location
Staff
Cleanliness & Comfort
La Casa de Marita
Puerto Villamil
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Ikala Galapagos Hotel
Puerto Ayora
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Termas de Papallacta
Papallacta
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Boutique Hotel Cultura Manor
Quito
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Hiking the Sierra Negra Volcano
Hiking the Sierra Negra Volcano
Galapagos Islands

Blown away by the magnitude of this volcano

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Los Tuneles - Afternoon speedboat to Puerto Ayora (Santa Cruz)
Los Tuneles - Afternoon speedboat to Puerto Ayora (Santa Cruz)
Galapagos Islands

Best snorkeling ive ever done

Quality of Experience
Food
Guides, Drivers and Staff
Transport
The Adventure Continues - Hiking Day at Cotopaxi National Park, departing from Quito
The Adventure Continues - Hiking Day at Cotopaxi National Park, departing from Quito
Ecuador
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist:
Jackeline
Jackeline V.
Ecuador | Replied on Feb 13, 2023

Hi Amir & Varsha,

Thanks for your words in the review, I´m so happy you both have enjoyed this special program I designed for you. It´ll be my pleasure to receive your family and friends coming to Ecuador.

Big hug from Quito,

Jacky!

Santorini and Athens in unusual weather
Greece | Feb 1 - Feb 9, 2023

Barbara
Barbara S.
United Kingdom | Reviewed on Feb 13, 2023
Athens Mythology tour was fabulous, our guide was so engaging and a brilliant story teller. The hotel in Athens was very cosy and service very friendly. The weather was perfect for a City tour but got somewhat colder in Santorini! Angela worked hard to rearrange trips taking account of weather conditions and we were able to participate in and enjoy all. Santorini was beautiful but one should be aware that during February most restaurants are closed and there is a lot of construction work... Read more

Athens Mythology tour was fabulous, our guide was so engaging and a brilliant story teller. The hotel in Athens was very cosy and service very friendly. The weather was perfect for a City tour but got somewhat colder in Santorini! Angela worked hard to rearrange trips taking account of weather conditions and we were able to participate in and enjoy all. Santorini was beautiful but one should be aware that during February most restaurants are closed and there is a lot of construction work ongoing. However this did not dampen our enjoyment; the two open establishments were superb! We had a very comfortable cave on Santorini with a superb view. Will be using Kimkim again!

Local specialist: Angela (Angeliki) Giannioti
Angela (Angeliki)
Angela (Angeliki) Giannioti
Local specialist in Greece | Replied on Feb 14, 2023

Hi Ann!

I am truly happy that you enjoyed your time here with us even though the weather for sure wasn't on our side! During your stay "Barbara"(severe bad weather wave) was here too! (huge coincidence with the name!).
I am very happy that you enjoyed your time though and managed to see lots. 😊

I will be here and more than happy to assist you with your next trip to Greece. Maybe during May or late September when the weather is definitely better and the crowds are still low.

Until then take care and have fun!

Best wishes from the whole team and myself,
Angela

Kimkim is an Absolutely a highly recommend Travel Company
Costa Rica | Feb 1 - Feb 12, 2023

L
Linda M.
Canada | Reviewed on Feb 13, 2023

Charlotte did an amazing job building an itinerary of all the places and tours we were interested in doing. We added and changed ideas a couple times and came up with a fantastic trip.
Every transfer, hotel, and tour, went exactly as planned. We had absolutely no issues or problems occur.
I would not hesitate to highly recommend using KimKim. We were more than happy with how our trip went.

Local specialist: Charlotte Törnqvist
Charlotte
Charlotte Törnqvist
Local specialist in Turrialba, Costa Rica | Replied on Feb 23, 2023

Thank you for your review, Linda!
I am glad everything worked out so well for you. We hope you’ll be back soon.

Take care,
Charlotte

Don’t hesitate! Sarah is the best!
Croatia | Aug 1 - Aug 11, 2022

Inna
Inna S.
Manhattan, NY | Reviewed on Feb 13, 2023
My trip was back in August and I’m sorry that this review has taken so long to write, but the fact that I am writing it now is a testament to how truly wonderful Sarah is and how much gratitude I feel towards her for designing an amazing itinerary and also giving us a ton of support throughout the whole trip. First, since this was post pandemic last august, airlines were just a complete disaster and unfortunately our situation was no different. We had delays AND cancelled flights in both... Read more

My trip was back in August and I’m sorry that this review has taken so long to write, but the fact that I am writing it now is a testament to how truly wonderful Sarah is and how much gratitude I feel towards her for designing an amazing itinerary and also giving us a ton of support throughout the whole trip.

First, since this was post pandemic last august, airlines were just a complete disaster and unfortunately our situation was no different. We had delays AND cancelled flights in both directions which of course messes with your itinerary. While no one likes to be in that situation, having Sarah as our contact made everything run so much more smoothly and made me feel so much better. Every time something did not go according to plan I would shoot her a text and miraculously everything would get resolved. She immediately adjusted our itinerary to make sure we didn’t miss the things that were important to us. Because she had paid such close attention to what I told her I wanted, I didn’t even have to ask her! She just understood. I had another incident where I hurt my back and had to cancel one of the tours we had booked at the last minute and Sarah immediately found me an alternative that would suit us better at no extra charge. She really goes above and beyond and solves problems instantly!

Now the trip itself was just magic. I wish I could go back. I’ve never seen water so blue, and the people were lovely, and the history is rich and the food is just spectacular!! I was pretty ignorant about Croatian food and wine but that was a real shame because every dinner was fantastic and I really fell in love with the white wine. This was my ideal vacation because Croatia truly allows you to have any kind of trip you desire. There are beaches, boats, natural parks with gorgeous hiking and views, cities, cool architecture, history, wine country, Michelin star restaurants and the list just goes on.

This beautiful country should absolutely be on your bucket list and I think I will be back many times. Sarah is the perfect person to guide you through it. She knows every region and every activity and she’s incredibly competent, responsive and just an overall people person! Thank you so much for your support Sarah!

Local specialist: Sarah Cosic

Easy planning, best trip planning experience I have so far!
Spain | Jan 28 - Feb 4, 2023

Joann
Joann L.
Canada | Reviewed on Feb 13, 2023

I was always intimidated by the concept of trip planning. But kimkim is the best tool I have found so far.
I can adjust my schedule and to-dos based on my pace. And the "self-guided tour" information on this site is very helpful on the days I don't want to book a tour, and allows me to wander around the city with some ideas in my head.

Did have some trouble adjusting the number of guests during booking cuz one of the people ended up not coming. But Yuri my appointed travel specialist in kimkim was able to change that for me very quickly.

A five-star experience!

Local specialist:
Yuri
Yuri I.
Amsterdam, Netherlands | Replied on Feb 13, 2023

Thank you, Joann, for your review.
It was a pleasure planning your trip.
We are constantly improving our product, so the next time you book your trip, you will have an even better experience.
See you on your next trip with kimkim.com

An amazing holiday
India | Feb 4 - Feb 12, 2023

Sarah
Sarah M.
United Kingdom | Reviewed on Feb 13, 2023
From start to finish, Ravi and his team were totally professional and gave an excellent service. Six of us were on the tour that Ravi organised for us and the itinerary was varied and perfectly adapted to meet with our requests. A lovely combination of visiting famous sites with getting to know the cities and visiting local craftsmen. The minibus was comfortable and our driver was kind and considerate, always making sure the bus was spotlessly clean in the morning and that the cool box was... Read more

From start to finish, Ravi and his team were totally professional and gave an excellent service. Six of us were on the tour that Ravi organised for us and the itinerary was varied and perfectly adapted to meet with our requests. A lovely combination of visiting famous sites with getting to know the cities and visiting local craftsmen. The minibus was comfortable and our driver was kind and considerate, always making sure the bus was spotlessly clean in the morning and that the cool box was full of bottles of water. Our guides in each city were interesting and incredibly knowledgeable; we leant so much from these men and appreciated their humour and friendliness. The hotels were clearly well chosen - clean, boutique style places that were well run with polite and helpful staff. Unfortunately, we suffered some ill health during our visit, but Ravi and his team went out of their way to make sure they were comfortable and made arrangements for them to travel on to meet the rest of the group when they were fit and well.
I will certainly be using KimKim for my next holiday in India!

Hotel Reviews
Kotra Haveli
Udaipur, Rajasthan

The rooms were quite small and the bathrooms could have done with a bit of updating. The beds were very comfortable. The rooftop restaurant was a bit soulless and breakfast was disappointing. However, the food we ate in the evening was delicious.

Authenticity & Character
It felt a bit sad - could do with some sprucing up
Location
Great location in the heart of the old town. Can only be reached by rickshaw and the little streets were hazardous with traffic
Staff
The chef was absolutely charming
Cleanliness & Comfort
Chandelao Garh
Jodhpur, Rajasthan

What a treat - this hotel in the middle of nowhere was quiet and clean with beautiful outside sitting areas and a lovely pool. A co-operative is part of the set up where women make beautiful bags from offcuts of cotton which they profit from by selling. As well as sewing, they spend an hour each day leaning to read and write. because of the location, you have to eat in the hotel - the choice was limited but delicious.

Authenticity & Character
Location
off the beaten track
Staff
Cleanliness & Comfort
Dera Rawatsar
Jaipur

Such friendly and helpful staff. A hotel full of character and charm. A varied dinner menu and excellent breakfasts.

Authenticity & Character
Location
It is in the centre of town - perfect for exploring the markets but quite noisy at night
Staff
Cleanliness & Comfort
Hotel Udman Ferns N Petals
New Delhi, Delhi

Helpful staff, clean comfortable rooms. Excellent breakfasts

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Devi Bhawan
Jodhpur, Rajasthan

Spacious, clean rooms in beautiful, lush gardens. The pool area was perfect for relaxing and the food was delicious.

Authenticity & Character
The beautifully decorate rooms and the lush, verdant gardens
Location
Staff
Cleanliness & Comfort
Activity Reviews
Udaipur Sightseeing
Udaipur Sightseeing
Udaipur

Perhaps I was a little bit cultured out by the time we got here; but the palace was interesting to see and I loved the boat trip out to the island. Enjoyed seeing the artisan painters.

Quality of Experience
Guides, Drivers and Staff
Transport
Tour of Mehrangarh Fort and Jaswant Thada
Tour of Mehrangarh Fort and Jaswant Thada
Jodhpur

Another brilliant guide, another fascinating day

Quality of Experience
Food
The street food we tasted was delicious
Guides, Drivers and Staff
Transport
Jaipur - Jodhpur (5-6 hrs drive)
Jaipur - Jodhpur (5-6 hrs drive)
Jodhpur

It's a long journey - but it has to be done. You wouldn't really describe it as amazing because it isn't. BUT, it's made as comfortable as possible by being in a very comfortable minibus

Transport
Jaipur Sightseeing Tour Including Nahargarh Fort
Jaipur Sightseeing Tour Including Nahargarh Fort
Jaipur

The fort was amazing, and again, our guide was superb

Quality of Experience
Guides, Drivers and Staff
Transport
Delhi - Jaipur
Delhi - Jaipur
Jaipur

It's a long journey and the jeep safari was a real disappointment

Quality of Experience
Food
Guides, Drivers and Staff
A guide who knew what he was talking about on the jeep safari - he hadn't got a clue
Transport
Guided Heritage Walk through Lodhi Garden
Guided Heritage Walk through Lodhi Garden
Delhi

A time for some peace and tranquillity

Quality of Experience
Guides, Drivers and Staff
Transport
New Delhi Sightseeing
New Delhi Sightseeing
Delhi

Really enjoyed the trip to the house where Gandhi spent his last days. Fascinating insight into the Indian marriage system from our lovely guide

Quality of Experience
Guides, Drivers and Staff
Transport
Delhi - Food Walk
Delhi - Food Walk
Delhi

Lovely to be taste authentic street food that you knew was safe to eat!

Quality of Experience
Guides, Drivers and Staff
Transport
Full Day Delhi Sightseeing
Full Day Delhi Sightseeing
Delhi
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Old Delhi Sightseeing
Old Delhi Sightseeing
Delhi

The Red Fort was stunning to look at and our visits to the temples was made so much more enjoyable because of the amazing knowledge of our guide. We got to learn so much about Indian religion, culture and history.

Quality of Experience
Guides, Drivers and Staff
Transport
Rajasthani Folk Dance Cultural Evening
Rajasthani Folk Dance Cultural Evening
Udaipur

Such fun. Great atmosphere. It was lovely to see some traditional Indian entertainment

Quality of Experience
Guides, Drivers and Staff
Local specialist: Ravi Tickoo
Ravi
Ravi Tickoo
Local specialist in New Delhi | Replied on Mar 03, 2023

Dear Sarah,
Thank you so very much for your nice and kind feedback. We are very happy to hear that you and your friends had nice and enjoyable time in India. I must also thank you for your active participation in finalizing the itinerary and other details. You all have been very kind , while appreciating every effort put by me and my team in making your holiday experience memorable. It has been a real pleasure for us to make ground arrangements for you holiday tour.

We look forward to welcome you again in India for another experience ,

Best Wishes,

Ravi

Stuck on Safari...flooding.
South Africa | Feb 5 - Feb 12, 2023

J
Jodi S.
New Rochelle, NY | Reviewed on Feb 13, 2023
I think that the best review for any travel company is related to how they support travellers during unexpected disruptions. We were stuck in the Kruger area, missing a flight because roads were flooded. We still hoped to make it for a few days up to Victoria Falls. The KimKim team worked with us through WhatsAp messages to reroute our travel so we could still enjoy the falls and the Zambezi. Thank you for making this such an easy and wonderful trip! Read more

I think that the best review for any travel company is related to how they support travellers during unexpected disruptions. We were stuck in the Kruger area, missing a flight because roads were flooded. We still hoped to make it for a few days up to Victoria Falls. The KimKim team worked with us through WhatsAp messages to reroute our travel so we could still enjoy the falls and the Zambezi. Thank you for making this such an easy and wonderful trip!

Hotel Reviews
Victoria Falls Safari Lodge
Victoria Falls

Very kind and helpful staff. Clean and lovely facility. Do not miss going to the 1:00 Vulture Culture experience!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Shindzela Tented Camp
Kruger National Park

They were fun and professional. When all the roads got flooded, they helped us make the arrangements needed to get on with our trip. Very knowledgeable and amazing game drives! (lion pride on a fresh giraffe kill and giraffe- very memorable!)

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Stephanie Louw

Rita did such an amazing job planning, coordi...
Portugal | Feb 5 - Feb 11, 2023

A
Angela R.
Somerville, MA | Reviewed on Feb 12, 2023
Rita did such an amazing job planning, coordinating, and making last second changes as needed. She really listened to what we wanted to do and delivered. I had such a great experience with this platform that I am booking another trip! Read more

Rita did such an amazing job planning, coordinating, and making last second changes as needed. She really listened to what we wanted to do and delivered. I had such a great experience with this platform that I am booking another trip!

Activity Reviews
Sintra Heritage Hike: Hidden Secrets
Sintra Heritage Hike: Hidden Secrets
Portugal

Paulo our guide was great. He challenged us and made sure the group did not fall behind. He packed an amazing lunch and even lent us extra windbreakers when we got cold. He went out of his way to take us along the coast on the way home.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Day Excursion to Douro Valley:  Wine Tasting & River Cruise
Day Excursion to Douro Valley: Wine Tasting & River Cruise
Porto

Nelson was a great tour guide. He knows about the history of Portugal and a lot about the wine. He catered the tour to our needs and brought us to an amazing winery on a farm with this amazing home cooked local meal.

Quality of Experience
Guides, Drivers and Staff
Transport
An Introduction to Portuguese Wines
An Introduction to Portuguese Wines
Porto

Ryan was beyond educational and a lot of fun. We really enjoyed our time tasting and learning about Portuguese wines.

Quality of Experience
Local specialist: Rita Pagano
Rita
Rita Pagano
Local specialist in Naples & Madrid | Replied on Feb 13, 2023

Hi Angela, thank you so much for taking the time to write your trip review which I will make sure to forward to our team of local guides, who were very happy to show you around Portugal!
It was my pleasure to work with you and organize this experience for you and your friends. I hope we will be in touch for other trips and thank you again for letting us be a small part of your trip :)
Warmest regards, Rita

We thank Stephen, William and Celina for orga...
Scotland | Jan 25 - Feb 12, 2024

A
Anne W.
Australia | Reviewed on Feb 11, 2023

We thank Stephen, William and Celina for organising a wonderful holiday for us in Scotland. The attention to detail was outstanding particularly given it was the winter season when many venues are closed. Nothing was too much trouble and always available and keeping in touch. We had a sensational time staying at terrific hotels often wonderfully located in the country, and made many happy memories out in the Scottish Highlands. A lovely outdoor adventure... favourite spot is Applecross!!! We could imagine the Vikings landing there from the sea.

Super thanks from Anne and Bill

Local specialist: Stephen Molloy
Stephen
Stephen Molloy
Local specialist in Dorset and Lyon | Replied on Feb 13, 2023

Hello Anne & Bill

It was a pleasure! We are so happy that you enjoyed (among other things!) the Caledonian Sleeper, the Kingshouse, the guided winter hike, the Three Chimneys Restaurant experience, The Cuillin Hills Hotel and off the beaten track to Sheldaig Lodge, before Culloden and Bannockburn battle fields before the Tiger Lily in Edinburgh, and other warm and cosy winter experiences!

Thank you for choosing us for this winter experience travelling in Scotland.

Best
Stephen

Why travelers love kimkim

Custom trips for independent travelers who are too busy to plan
Customize your trip with the help of a local travel specialist

Kimkim has handpicked the world’s top local travel specialists so you will have peace of mind and an unforgettable trip that meets your exact requirements.

Authentic travel experiences

Kimkim’s local specialists ensure that you will have the best experience based on up-to-date local insights. On top of that, the vast majority of your money will go straight to support and grow local economies.

Secure & easy booking

Once you are happy with the trip, you can easily book via kimkim’s secure payment platform.

Local support during your trip

You can always reach your local specialist with a quick message or call in case you hit a snag during your trip, or simply want some great local recommendations.