Kimkim Trip Reviews

4.8
Based on 16,770 ratings
Read 16,770 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Remarkable time in a natural paradise
Costa Rica | Jun 8 - Jun 14, 2025

Andy
Andy C.
Atlanta, GA | Reviewed on Jun 27, 2025
Wow. We worked with KimKim to create a 7 day trip for four friends traveling together, and from first to last this was Ana awesome experience. Yuliana (and the local team of travel specialists) was very helpful in creating draft itineraries and then changed and adapting them the more we talked. We ended up with enough activities for fun and adventure and seeing the country, but time for rest and relaxation and exploring on our own. We found it easy to navigate and drive throughout Costa Rica,... Read more

Wow. We worked with KimKim to create a 7 day trip for four friends traveling together, and from first to last this was Ana awesome experience. Yuliana (and the local team of travel specialists) was very helpful in creating draft itineraries and then changed and adapting them the more we talked. We ended up with enough activities for fun and adventure and seeing the country, but time for rest and relaxation and exploring on our own. We found it easy to navigate and drive throughout Costa Rica, and every single one of of our reservations went off with no problems, on time, and as planned. Thank you for this kindness!

Hotel Review
Koora Hotel
Monteverde

This was a phenomenal choice. What a remarkable location, with such beauty and serenity. And if that were not enough, the restaurant and the rooms were perfectly adorned and in keeping with the landscape. And yet - the service surpassed even that. From first to last, every interaction was marked by kindness, responsiveness, and a delight in seeing our own delight. We shared some absolutely memorable moments. I absolutely want to return here, and the whole staff at Koora deserves high praise.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Yuliana Valverde
Yuliana
Yuliana Valverde
Local specialist in San José, Costa Rica | Replied on Jun 30, 2025

Hello Colin,

Thank you so much for your wonderful review!

It was truly a pleasure helping you and your friends plan this adventure in Costa Rica. I’m so happy to hear that the balance of activities, relaxation, and time to explore on your own worked out perfectly, and that everything went smoothly along the way!

Your kind words mean a lot, and I’m thrilled you had such a memorable experience. If you ever decide to return to Costa Rica, I would love to help you plan your next journey.

Warm regards from Costa Rica,
Yuliana

A Transformative Experience in Iceland
Iceland | Jun 6 - Jun 11, 2025

katie
katie t.
Newark, NJ | Reviewed on Jun 27, 2025
Iceland has long been on our bucket list, but nothing could have prepared us for just how magical this trip turned out to be. From the moment we arrived, we were swept into a world of raw, untamed beauty—towering waterfalls, black sand beaches, glittering glaciers, and moss-covered lava fields that looked like something from another planet. Every direction we turned offered a postcard-perfect view. What truly elevated this trip into something extraordinary was our incredible guide, Gummi.... Read more

Iceland has long been on our bucket list, but nothing could have prepared us for just how magical this trip turned out to be. From the moment we arrived, we were swept into a world of raw, untamed beauty—towering waterfalls, black sand beaches, glittering glaciers, and moss-covered lava fields that looked like something from another planet. Every direction we turned offered a postcard-perfect view.

What truly elevated this trip into something extraordinary was our incredible guide, Gummi. Warm, professional, and impressively knowledgeable, he not only knew the land inside and out but also shared its rich history, folklore, and geology in fascinating and deeply engaging ways. My daughter and I were traveling alone and we always felt safe, cared for, and completely at ease.

A large part of our trip was was spent at Grimsstaðir farm, where we were welcomed with the kind of genuine hospitality that stays with you. The cottages were freshly built and beautifully designed, with all the essentials thoughtfully provided. The beds were exceptionally comfortable, which made it easy to relax and recharge after long rides. The owners were gracious, kind, and clearly devoted to their beautiful Icelandic horses, who were just as charming and curious as we’d hoped. Spending time with them—both horses and humans—was soul-nourishing and gave us a real glimpse into rural Icelandic life.

This trip wasn’t just a vacation—it was a transformative experience.

Hotel Review
Grímsstaðir Horse Farm

Staying at Grímsstaðir Horse Farm was nothing short of magical. Nestled in the heart of Iceland's breathtaking countryside, this farm is a perfect escape — with rolling green fields, wide open skies, and a sense of peace you can’t find just anywhere. The newly built guest cottages are cozy, modern, and thoughtfully designed, offering all the comforts you need while staying true to the rustic charm of the surroundings. What truly sets Grímsstaðir apart, though, is the warmth of its people. The hosts are not only incredibly welcoming and kind, but they are also excellent riding instructors. Whether you’re a beginner or an experienced rider, they meet you exactly where you are, creating a safe, encouraging, and unforgettable horseback experience. Riding their well-trained, gentle horses on the beach was a dream come true. Sitting down to lunch and dinner after our rides, sharing stories and laughter over hearty dishes, made us feel like we were part of their family. Grímsstaðir Horse Farm is more than a place to stay — it’s an experience of Icelandic culture, hospitality, and nature at its finest. I can’t recommend it highly enough. We’re already planning our return.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Guðmundur Óli Pálmason
Guðmundur Óli
Guðmundur Óli Pálmason
Local specialist in Iceland | Replied on Jun 29, 2025

Thank you for the wonderful review, Katie!
It made my day knowing you were happy with everything and that you had such a great experience!
I was a pleasure getting to spend a couple of days with you guys, showing you the city and the south coast.
I do hope I'll see you in Iceland soon again, there's still a lot to be discovered :)
Gummi

Most incredible vacation yet
Peru | Jun 12 - Jun 20, 2025

Brock
Brock G.
Flagami, FL | Reviewed on Jun 27, 2025
Our guides, Abraham and EJ, made the trip so enriching and memorable. On the first leg of our trip, Abraham took such good care of us in Lima and taught us sandboarding, and facilitated an overall great time. He was friendly, authentic and shared great stories and knowledge about Peru. He took care of fine details and made all the logistics so smooth. EJ became part of the family. His kindness, hospitality, and engagement (vast depth and breadth of history and culture), made our... Read more

Our guides, Abraham and EJ, made the trip so enriching and memorable.

On the first leg of our trip, Abraham took such good care of us in Lima and taught us sandboarding, and facilitated an overall great time. He was friendly, authentic and shared great stories and knowledge about Peru. He took care of fine details and made all the logistics so smooth.

EJ became part of the family. His kindness, hospitality, and engagement (vast depth and breadth of history and culture), made our trip exceptional. We felt immersed and welcomed in the culture. We loved the hikes, traditional earthen pot meal, the winter solstice festival, the fabulous gastronomy, and of course, the Machu Picchu experience. He had a way of reading us / our needs, and flexing to be more present or more behind the scenes. We loved having him join us for meals and his stories made our experience so enriching. Biggest highlight of our time in Peru was meeting the people, especially Rosaura (11 year old who became fast friends with my daughter) as EJ facilitated her joining us to tour Cusco (with her parents' permission of course).

Hotel Reviews
Hatun Inti Boutique Machupicchu
Machu Picchu

Great location and stunning views of the river. Elevator smelled like mold / mildew so we used the stairs, thankfully we were on the 3rd floor. We had a massage at the lower level of the hotel which was a little sketchy (room seemed unfinished and they could do more to protect modesty). We had to ask 3 times for additional towels and finally just stayed at the front desk until they handed them to us.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Great shower
Antigua Casona San Blas
Cusco

Stunning historic hotel that was beautifully appointed with lovely community spaces in a natural environment (with games and tea, water). The breakfast was the best on the trip - with full buffet and order off the menu. We enjoyed a lovely yoga class on site. Location was ideal, in the center of the city.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Holiday Inn Lima Airport
Lima

This was a quick overnight for flying out. Only 1.5 miles from the airport but took like 45 min to get there bc of the traffic and screwed up roadways. We had to leave at 4:30am and asked if we could take breakfast to-go and they were militant about not allowing us to take any food away (despite having our own containers) and only allowed us to take a piece of fruit and coffee.

Authenticity & Character
Location
Plan for extra time to get to the airport despite being only 1.5 miles away.
Staff
Airport hotel - Everyone staying there is just arriving to Lima or departing Lima. They should accomodate travelers better with food, water, etc.
Cleanliness & Comfort
Hotel Antigua Miraflores
Lima

Beautiful hotel with fascinating antiques throughout. We loved drinks at the quaint bar, and morning coffee on the terrace. Breakfast was delicious. We were so grateful to have filtered water stations on each floor which made it easy to stay hydrated which was so important for us to enjoy our stay.

Authenticity & Character
Location
Staff
Young lady bartender was so endearing. She also worked in the cafe.
Cleanliness & Comfort
La Casona de Yucay
Cusco

Beautiful historic hotel but disappointed in customer service. Lovely room that accommodated our family of 4 very comfortably. Excellent breakfast. We loved cozy bar/ community room on the first night. We were disappointed to see the room closed on the second night (for maintenance). Unfortunately the hot tub was non-operational which limited the amenities available on the gorgeous grounds. With no hot tub and no community room, they missed an opportunity to "made it right" by providing a fire pit for guests as an alternative gathering spot. Despite us asking about it, they did not seem interested (although fire pit was available for sale- outrageously priced at 1 bundle of wood for $25USD for only 1 hour). We asked for their assistance in calling a taxi but they did not know how to do this or didn't want to be bothered. Lastly, with an early morning departure, we were frustrated they did not allow us to take breakfast food to go, but did give us some dry snacks and bottle of water. Staff seemed to hide behind a language barrier and just didn't seem motivated or interested in providing a good customer experience.

Authenticity & Character
Location
Staff
Friendliness and mindset of accommodating guests needs for a superior experience. Communication could be improved.
Cleanliness & Comfort
Great water pressure.
Activity Reviews
Bikes & Bites: Cycling and Sampling Peruvian Cuisine in Lima
Bikes & Bites: Cycling and Sampling Peruvian Cuisine in Lima
Lima

Excellent experience overall. Marino was so accommodating (helped us with a pharmacy trip), was friendly and engaging throughout the experience. Restaurant was great because we could taste a wide range of authentic Peruvian food.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Soft hike from Pachar to Ollantaytambo
Soft hike from Pachar to Ollantaytambo
Sacred Valley
Quality of Experience
Guides, Drivers and Staff
Transport
Free day in Cusco
Free day in Cusco
Cusco

We loved our time exploring Cusco for 2 reasons: first, bc it was the summer solstice festival and second bc our guide coordinated Rosaura (girl from the alpaca farm) to be able to join us for the day. We toured the city with her and took her to lunch - she was an absolute joy to be with and for my kids to have a real cultural exchange.

Quality of Experience
Guides, Drivers and Staff
Transport
Pass by Pisac Market & an Andean camelid Farms
Pass by Pisac Market & an Andean camelid Farms
Sacred Valley

Exceptional experience, loved the market and the city. Best part of the trip was the alpaca farm and shop. We could have spent all day there petting the animals and getting to know the charming locals.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Afternoon Exploration of Machu Picchu
Afternoon Exploration of Machu Picchu
Aguas Calientes/ Machu Picchu

Train ride was a lovely experience in and of itself! Exploring Machu Picchu with EJ was mind blowing and very memorable.

Quality of Experience
Guides, Drivers and Staff
Transport
Sandboarding in Chilca Dunes
Sandboarding in Chilca Dunes
Lima

Our driver Rafael was great and made it a fun drive (albiet a long one) with soft 80's music and engaging conversation. Abraham (lead instructor) and the other instructors were fabulous - so sweet and accommodating.

Quality of Experience
Guides, Drivers and Staff
Transport
 Pachamanca: Traditional Andean Underground Cooking
Pachamanca: Traditional Andean Underground Cooking
Sacred Valley

We loved this - the traditional meal experience was so culturally enriching (and delicious). The welcome cocktail was so good that we ordered another round. Such a lovely and peaceful experience, we didn't want to leave.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Second visit to Machu Picchu and Hike to its viewpoints
Second visit to Machu Picchu and Hike to its viewpoints
Aguas Calientes/ Machu Picchu

Incredible experience, breathtaking views, but it was high exertion, very challenging physically (and we're all fairly fit).

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Anne Godoy
Anne
Anne Godoy
Local specialist in Lima | Replied on Jul 02, 2025

Hello Brock & Catherine for taking the time and leave such a nice review and sharing your valueable insight. We are sharing your comments with EJ, and the rest of our team.
I am happy everything turn out great. Thanks again for letting us be part of your journey.
If you ever come back to Peru, please let us know.
We wish you the best!
Kind regards from Peru
Anne Godoy

Wonders of Borneo in 3 weeks
Malaysia | Jun 1 - Jun 21, 2025

Edit
Edit M.
Czechia | Reviewed on Jun 27, 2025
I have spent 3 weeks travelling around Borneo in June 2025. This was my second trip organized via KimKim and I have absolutely no regrets.
I was working on the planning with Faida who was very flexible because the trip was originally planned for 2024, we have almost fully finalized the itinerary but due to some personal events I had to put it on hold until 2025. At the end of 2024 finally we managed to finalize the trip for 2025 June and the countdown started.
My trip started from Kuala...
Read more

I have spent 3 weeks travelling around Borneo in June 2025. This was my second trip organized via KimKim and I have absolutely no regrets.
I was working on the planning with Faida who was very flexible because the trip was originally planned for 2024, we have almost fully finalized the itinerary but due to some personal events I had to put it on hold until 2025. At the end of 2024 finally we managed to finalize the trip for 2025 June and the countdown started.
My trip started from Kuala Lumpur where I had one night and a street food tasting tour with Shaz who was a really funny and entertaining guide who helped me pick some delicious local food.
I entered Borneo from Sarawak in Kuching where my guide was Rosli for the next 2 days. He was my ultimate favorite of all the guides I met during my stay. He was so enthusiastic, knowledgeable, kind with amazing stories who is so proud of his origin that he makes you want to stay and spend much more time there. He gave me great food recommendations what to try in Kuching so I had the chance to try the best seafood there. We did some trekking in the forest to a waterfall, saw orangutans in Semenggoh which was an incredible entry to Borneo.
My next stop was in Mulu which was most probably one of the highlights for me. My guide was Liam. I was part of a smaller group there, they were very noisy during our walk in the rainforest so after addressing it to Liam he was so attentive to ensure I can be a little bit more separated from the group during our programs so that I can enjoy the sounds of the nature in more peace. We saw several caves, the Clearwater cave completely swiped me off my feet with its gigantic dimensions, the fresh breeze inside, wildlife and formations. There are no words for that experience.
I have seen many interesting wild animals there, during nightwalk hundreds of spiders shining like a diamond on the floor, hundreds of bats flying out of the caves at sunset to hunt for food…truly magical.
Next stop was at Kota Kinabalu but only for a day off before travelling to Lahad Datu and Danum Valley. The second highlight of my trip. The rainforest in the valley is real treasure, full of amazing animals like hornbills, wild orangutans, different type of monkeys, flying squirrels. My guide was Nick who accompanied me and my small group for 3 days. We even made some great friendships within the group. I also had the chance to go for rafting in the river with our guide Bob, it was a super cool program, very relaxing and the view was simply breathtaking.
Next stop was in Sukau at Kinabatangan river with my guide Rizal (nickname Jar Jar) who was a really passionate and funny guide. I stayed in a simple but fantastic eco lodge called Borneo Nature Lodge. The food was super delicious every day. We had boat rides 2 or 3 times a day where we saw crocodiles, monkey, birds, hornbills. Even though we did not manage to sport any elephants we have seen a Malayan civet which is not so easy to spot.
Next stop was in Sepilok where I was guided by Levi, a very friendly guide. I really enjoyed the Sun Bear Conservation center, spent morning and afternoon in the orangutan rehabilitation center watching moms with their babies eating and playing. I also went for a nightwalk in the RDC where I saw slow loris and western tarsier which was a true highlight for me.
My last destination was Kota Kinabalu with my local guide Vincent who accompanied me to a half day island trip and the Kinabalu Park with a beautiful botanical garden.
Overall it was a really action packed trip with a lot of highlights, memories for life where you can really see the time and energy Faida and her team invested in making all programs, transportations, accommodations as smooth as possible. It was a real effortless vacation where all my job was to lay back and enjoy every moment.

Hotel Reviews
Hotel Ibis Kuala Lumpur City Centre
Kuala Lumpur

Really good, clean and comfortable hotel only 10 min walk from the Twin Towers.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel The Meritin
Kuching

I really loved this hotel because it is just behind the end of the waterfront so with an easy walk you can get to the river where the view is great. I had a corner room on the top floor which was spacious, clean, very comfortable. They have great breakfast, I really appreciated that they offered Sarawak Laksa for breakfast, its a must to try :)

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Nexus Resort & Spa Karambunai
Kota Kinabalu

It is difficult to give a review about Nexus because the location, the beach is simply incredible. I would say that this is one of the nicest beaches in KK area. The hotel premises are huge, you can meet with monitor lizards in the garden, I have seen even hornbills staying on the trees. I was staying in a sea view room on the top floor, the room was huge, clean and nice. However…many parts of the hotel are neglected, there is no guard on the beach, some of the furniture is totally destroyed by the weather. The breakfast time is handled in their main restaurant which does not have the capacity to accommodate all guests therefore you have to wait to get a table. Overall its a pity that certain services, areas of the place are neglected because it would be a really great hotel.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Mulu Marriott Resort & Spa
Mulu

One of my favorite hotels during my trip, its an incredible hotel with huge, comfortable rooms. The hotel premises very nicely melt into the surrounding nature. The food was delicious and the pool is an absolute plus. They offer free shuttle between the hotel-airport-national park which is so convenient.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Borneo Rainforest Lodge
Lahad Datu

The lodge has a registration office in Lahad Datu where you are welcomed, you can have some refreshment, they explain you the road trip which takes 2,5 hrs to the lodge which is already a great adventure. It is a real treasure in the rainforest, an incredible accommodation. I was staying in a Jungle Chalet which was spacious, very comfortable bed with mosquito net which I loved. During the night it felt like sleeping out in the forest, really nice experience. The food was incredible, huge variety or everything. Very nice and friendly staff, special thanks to Ben and Irene from the bar for their kindness and entertainment. Very organized welcoming of the guests, rangers are explaining the programs before you start them.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Borneo Nature Lodge
Sandakan

This accommodation was a real surprise for me, I was not sure what to expect and I was surprised in a very positive way. Rooms are super comfie, clean and the food is absolutely delicious. I could not thank enough for their kindness staff for it :) I really appreciated that its not a huge lodge so they only a few rooms therefore it feels really cozy. I love their eco solutions for water and electricity.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Borneo Sepilok Rainforest Resort
Sandakan

Best location because its very close to the RDC and also only a few min drive from the Orangutan and Sunbear centers. The rooms are nice and clean, I really liked that you live in individual small chalets. The pool was amazing after a tiring day on the sun.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Shangri-La's Rasa Ria Resort

A real gem. I have been to many 5 star hotels but this one is very special. Originally I was booked into the Garden wing but straight away at the check in I got myself upgraded into the Ocean wing. Right from the beginning the staff was incredibly helpful, they even gave me an interim room to refresh myself until my Ocean Wing room is ready. I had a sea view room on the 4th floor. The room is fantastics, my first thought was that I would love to have it as it is as my own flat. Incredibly spacious, smart layout, comfortable furniture, tub on the terrace with a sunbed and a fan. Every evening they give you a local short story as part of the turn down service, such an attentive detail. The hotel premises are huge and as expected the ocean wing provided real privacy and peace. I really enjoyed the huge swimming pool and also visited the beach. I had a massage as well in the spa at the golf court which i can highly recommend.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Lahad Datu: Danum D1
Lahad Datu: Danum D1
Lahad Datu

I would say already the trip from Lahad Datu to Danum was already a great adventure, I loved the ride. We already saw monkeys on the way and some nice butterflies. We started at the lodge with an easy walk, and for our greatest surprise we spotted an orangutan mom with her baby. This was an absolute highlight and it was only an hour walk. Later we had a night drive, its was so nice and calm with some animal spottings.

Quality of Experience
Guides, Drivers and Staff
Transport
Kuching: River Cruise
Kuching: River Cruise
Kuching

I was the last one to board the boat which gave me a really good spot to sit at the end of the upper deck. The who journey gives you a really nice overview of the city, the surrounding, how people live in the area, fishing boats which are super cute and colorful. The absolute highlight was the sunset in the end behind Kuching.

Quality of Experience
Guides, Drivers and Staff
Transport
Kota Kinabalu: City Tour
Kota Kinabalu: City Tour
Kota Kinabalu

It was actually an hour program, we visited the city by car and made a stop to take some pictures of the Mustapha tower and the ministry building. In the evening I had the most amazing sunset of my Borneo visit, KK is situated in a perfect location to catch incredible sunsets.

Quality of Experience
Guides, Drivers and Staff
Transport
Lahad Datu: Danum D2
Lahad Datu: Danum D2
Lahad Datu

We did the coffin trail trekking which was very challanging physically to climb in the mud but the view in the end is a great compensation for the efforts. In the afternoon I went rafting, that was a real highlight to me in Danum. We were two in the boat plus our guide Bob so it was a really relaxing program. We also had the chance to swim a bit in a spot. The scenery is just amazing. We heard the sound of a helmeted hornbill which I will never forget :) We finished the evening with a short nightwalk, we had a bit cloudy evening but still the sky above the rainforest was amazing.

Quality of Experience
Guides, Drivers and Staff
Transport
Sarawak: Mulu National Park D1
Sarawak: Mulu National Park D1
Mulu

The Deer cave was incredible. Already the walk to the cave was really cool, all the way in the forest but on ramps. After the cave we watched the bat exodus, hundreds of bats flying out of the cave to go for food in huge groups one by one…a true memory for life especially also if you keep silent and listen to the sound of their wings. The walk back to the park entrance in semi darkness brings out all the sounds of the forest, hundreds of spiders watching you and when the torch light touches their eyes, they shine like a diamond…it kinda feels like in Avatar.

Quality of Experience
Guides, Drivers and Staff
Transport
Kinabatangan D1
Kinabatangan D1
Malaysia

We arrived late at the lodge therefore it was not possible to go for the full 2 hr trip however my guide Rizal did not want me to miss anything so they quickly took me out to introduce me to the proboscis monkeys before they go to sleep. I really enjoyed it.

Quality of Experience
Guides, Drivers and Staff
Transport
Kinabatangan D2
Kinabatangan D2
Malaysia

We had 3 boat trips during the day, one in the morning where I was alone. In the afternoon I went with two other tourists from Spain and evening I was alone again. All cruises were really great, I enjoyed the calm and silent small channels of the river. During the night ride we spotted some very cute animals.

Quality of Experience
Guides, Drivers and Staff
Transport
Kota Kinabalu: Snorkelling or Diving in UNESCO Site
Kota Kinabalu: Snorkelling or Diving in UNESCO Site
Kota Kinabalu

I was mainly interested in snorkeling for the program. We went to Dreamer island which is a private island and is mainly for water sports. There was nothing to see so its not a good spot to see anything. They organized intro diving but it was not too encouraging that all the people on the island went in turns so the entire experience seemed a bit like mass tourism. The island had a nice beach, if you dont mind swimming monitor lizards in the water its a nice sport to take a dip in the water.

Quality of Experience
Guides, Drivers and Staff
Transport
Kinabatangan D3
Kinabatangan D3
Malaysia

Last day in Kinabatangan with morning and afternoon boat rides. We were trying to chase elephants but did not make it but still we managed to see wildlife.

Quality of Experience
Guides, Drivers and Staff
Transport
Kuching: Kubah Wildlife Park
Kuching: Kubah Wildlife Park
Kuching

The first highlight of this trekking was my guide Rosli. He has such an incredible knowledge, he is so proud of his heritage that you can hear it in all his stories he shares. The park is really nice, calm, we have seen some pitcher plants, birds, forgs, amazing trees and as a bonus a nice waterfall in the end. Even though I expected the water to be cold, it was really pleasant. In the afternoon we continued our trip to Semenggoh orangutan center as a separate program where we saw many orangutans coming for the afternoon feeding.

Quality of Experience
Guides, Drivers and Staff
Transport
Sarawak: Mulu National Park D2
Sarawak: Mulu National Park D2
Mulu

My ultimate favorite cave is the Clearwater cave. Its gigantic, the dimensions are incredible. There is an nice small sport at the exit to take a dip in the water which is very refreshing so highly recommended. We stopped on the way in a small handcraft market, I really liked the hand made products there. Lunch was very tasty and extra bonus I had midin as well :)

Quality of Experience
Guides, Drivers and Staff
Transport
Sandakan: Labuk Bay Proboscis Monkey Santuary
Sandakan: Labuk Bay Proboscis Monkey Santuary
Sandakan

Its a great place to see the monkeys from very close. Bonus was two hornbills :)

Quality of Experience
Guides, Drivers and Staff
Transport
Kundasang: Town Tour
Kundasang: Town Tour
Malaysia

First we visited the Kinabalu Park, the flowers and plants here are beautiful. I have seen some orchids and pitcher plants. Later we visited a dairy farm, I really liked that you can see the cow milking and also try their local products. I tried their yogurt ice cream, it is a must, was super delicious.

Quality of Experience
Guides, Drivers and Staff
Transport
Sandakan: Sepilok Rehabilitation Centre
Sandakan: Sepilok Rehabilitation Centre
Sandakan

I visited the SunBear and the Orangutan Rehab centers, both really worth the visit. I also had a Nightwalk in the RDC where we went to skywalk to wait for the flying squirrels. I can recommend to check out the canopy bridge also during the day, its an incredible establishment.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Faida Amin
Faida
Faida Amin
Local specialist in Malaysia | Replied on Jul 02, 2025

Dear Edit,
Thank you wholeheartedly for sharing your incredible 3‑week journey through Borneo! I’m delighted everything fell into place seamlessly regardless the planning was actually last year.

I’m so glad that myself and our team including all the guides together with you on the tour could handle every detail, leaving you free to enjoy life’s wonders. Your heartfelt words mean the world to us, and we can’t wait to plan your next effortless adventure!

Warm Regards,
Faida

We had an amazing, jam-packed trip to France!...
France | Jun 20 - Jun 26, 2025

Elizabeth
Elizabeth P.
Gilbert, AZ | Reviewed on Jun 27, 2025
We had an amazing, jam-packed trip to France! While we only had seven days - Liz, Greg, Carina, and Diliana put together a wonderful trip of the highlights. This is our third trip with kimkim and they make traveling seamless, effortless, and stress free! Since our last trip with them, they've added an app that included all of our meeting times and tickets. What a difference! I didn't have to print or carry anything with me! Read more

We had an amazing, jam-packed trip to France! While we only had seven days - Liz, Greg, Carina, and Diliana put together a wonderful trip of the highlights. This is our third trip with kimkim and they make traveling seamless, effortless, and stress free! Since our last trip with them, they've added an app that included all of our meeting times and tickets. What a difference! I didn't have to print or carry anything with me!

Hotel Reviews
Citadines Les Halles Paris
Paris

The hotel and staff are great! It's within walking distance of many restaurants and shops. The rooms were spacious, each with its own living room and small kitchenette. While we liked being in an urban area, if you're a light sleeper, this may not be the place for you. It is busy, and it is Europe. People were out until 2 AM most nights. We were so exhausted from our fun filled days that it didn't keep us up, but we definitely could hear the fun downstairs.

Authenticity & Character
Very cute aesthetic
Location
Lots of food and shopping nearby.
Staff
Very welcoming. While we didn't expect them to cater to us in English, they did, and it was appreciated!
Cleanliness & Comfort
Note - they do not clean the rooms daily - we prefer this request they do not do this, but in case a guest likes daily room cleanings, this it is not offered. They do however have a storage closet where you can get any additional towels or items you need.
Suisse Hotel
Nice

You cannot beat this view! Or the location! We only had a day and a half in Nice, so being this close to the beach and the promenade was very nice. So many great restaurants, and a daily flea market that was fun to browse through. The staff are friendly, and the room was clean. It could probably use a cosmetic touch up, but it seemed pretty standard to other European hotels we've stayed in. It was nice at this location because they offer a complimentary breakfast. We were able to grab some food before we left for our days and not have to spend time hunting for a good, fast meal.

Authenticity & Character
Location
Close to great food, wine, shopping, and the beach.
Staff
Very kind!
Cleanliness & Comfort
Very clean rooms - they clean daily and I think did a turn down service.
Activity Reviews
Free Day in Paris
Free Day in Paris
Paris

We walked along the river seine - it was so lovely and there were so many people out!

Quality of Experience
Skip-the-Line Eiffel Tower Summit Tickets
Skip-the-Line Eiffel Tower Summit Tickets
Paris

Got to walk right in. We did still have to wait in line to go up the levels, and at each level to get up to the next. This was nice because they basically escort you in and then you are free to spend as much or as little time as you'd like here. We went all the way to the top - phenomenal views of Paris!

Quality of Experience
Great for those that want to choose their own adventure once they gain entrance.
Guides, Drivers and Staff
The lady that checked us in was nice.
Transport
No transport except they escorted us to the entrance.
Monaco Day Trip via Èze & La Turbie with Optional Beach Time
Monaco Day Trip via Èze & La Turbie with Optional Beach Time
France

We had a private tour and our guide was awesome. She gave us tons of local information and history. Although 7 hours might seem like a long day - it went by very quickly. We stopped at a Perfumerie - a very cool experience, walked through Eze, drove to Monaco, had lunch on the beach, went to its palace and aquarium, then headed home. We skipped the casino and opted to spend more time at the aquarium. She went at our pace and just asked that we message through whats app when we were ready to move on to the next place. I liked the independence of that as she allowed us to customize the experience.

Quality of Experience
Guides, Drivers and Staff
Transport
Disneyland Paris Day Trip: Private Transfers, Dual Park Entry, and Premier Access
France

We had a private transfer to the park - we arrived right when they opened. This park was not as busy as in Anaheim which was great. We had the premier access pass, and we flew through Disneyland and all of the rides we wanted by 1PM. This gave us plenty of time to get to Walt Disney studios and do the same there! We completed all the rides we wanted at both parks and were on our way home by 6PM. Although the names of the rides are the same as in Anaheim, the rides are very different. It was a lot of fun and a great way to spend the day with family!!

Quality of Experience
Guides, Drivers and Staff
Transport
Private Notre-Dame & Sainte-Chapelle Visit
Private Notre-Dame & Sainte-Chapelle Visit
Paris

We met with Chris and she guided us around the city, through Notre Dame, and Sainte-Chapelle. She has been a guide for over 30 years and is very knowledgeable about the city and the two cathedrals. She was able to point out tiny details about each visit that you would not even see or notice without a guide.

Quality of Experience
Guides, Drivers and Staff
Transport
we walked to the meeting point.
Wine & Cheese Tasting Experience
Wine & Cheese Tasting Experience
Paris

We sampled three types of wine and a few cheeses. It was cool because he chose all French wines, pulled out a map, and showed us exactly where they were coming from. It was a neat experience!

Quality of Experience
Guides, Drivers and Staff
Transport
We took the metro
Louvre Murders & Mysteries Experience
Louvre Murders & Mysteries Experience
Paris

Sabine was our guide - you can tell she has a great appreciation for art and history. We had a great visit at the Louvre. We were only there for a bit and with entrance could stay as long as we wanted. She shared that to get through the entire museum, we'd have to spend 8 hours a day, everyday, for four months!!! While I love art and history, my family was ready to leave after we saw the Mona Lisa :)

Quality of Experience
Guides, Drivers and Staff
Transport
We walked to the meeting point.
Saint-Germain-des-Prés Pastry & Chocolate Walk
Saint-Germain-des-Prés Pastry & Chocolate Walk
Paris

RT was our guide and she lives in the Saint-Germain neighborhood. She took us to many great stops and we got to try a ton of food! We've done previous food tours where we "sampled" the treats. These are not samples - they are full size chocolates and pastries!! That being said, come hungry! We had leftovers so we got to enjoy the pastries the next morning for breakfast!

Quality of Experience
Guides, Drivers and Staff
RT was great!
Transport
We got ourselves to the meeting point.
Seine River Gourmet Dinner Cruise with Live Music
Seine River Gourmet Dinner Cruise with Live Music
Paris

We did this on our last evening in Paris and it was a great way to end our trip. We didn't love the food, it seemed like everyone else did though and I think this is just preference. It was so cool just being on the river people watching. We finished up at 11:00 just as the Eiffel Tower started twinkling. The live singer was a special treat - she was fantastic!

Quality of Experience
Food
I think this is just preference...
Guides, Drivers and Staff
Transport
We walked...
Self-Guided Champs-Elysées Discovery Walk
Self-Guided Champs-Elysées Discovery Walk
Paris

My daughter and I did this - lots of fun shopping!

Quality of Experience
Private French Riviera Sunset Electric Cruise (with private transfer)
Nice

Unique experience on a fully solar boat. The harbor was so pretty, the water was perfect, and our captain was very kind! We all very much enjoyed this boat excursion. It was only an hour and 20 minutes - which was exactly about how much time we can spend on the water before on of us gets seasick ;)

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Liz Chreist
Liz
Liz Chreist
Local specialist in Kimkim HQ | Replied on Jun 27, 2025
Dear Elizabeth,
Thank you so much for sharing your experience—we're thrilled to hear you had such an amazing, adventure-filled week in France! It was a true pleasure for Kimkim to help craft your journey, and it means the world to us that this was your *third* trip with kimkim. Your continued trust is the highest compliment.
We're happy you enjoyed using our new app! It's great to hear that it helped make your trip even more seamless and stress-free—that's always our goal. I knew you would... Read more

Dear Elizabeth,
Thank you so much for sharing your experience—we're thrilled to hear you had such an amazing, adventure-filled week in France! It was a true pleasure for Kimkim to help craft your journey, and it means the world to us that this was your *third* trip with kimkim. Your continued trust is the highest compliment.

We're happy you enjoyed using our new app! It's great to hear that it helped make your trip even more seamless and stress-free—that's always our goal.

I knew you would love the Suisse Hotel in Nice. Thank you for trusting our recommendation! I agree: it's location near the Promenade and beach is unbeatable, and we're glad you could soak in the view and the vibrant local atmosphere.

We hope your memories of France stay bright until your next adventure. We'd love to help design your fourth trip whenever you're ready!

Warm regards,
Liz
Travel Specialist, kimkim

We had a great time and the whole experience ...
Peru | May 23 - Jun 6, 2025

S
Sejal S.
United Kingdom | Reviewed on Jun 27, 2025
We had a great time and the whole experience was amazing. Kim Kim was of really great help and was always easy to communicate with. Thankyou so much Read more

We had a great time and the whole experience was amazing. Kim Kim was of really great help and was always easy to communicate with. Thankyou so much

Hotel Reviews
Colca Lodge
Yanque

Amazing and best experience I have had so far

SkyLodge
Urubamba

Was an experience I have never had before. Will always remember this night under the stars.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Skylodge Overnight 2/2
Skylodge Overnight 2/2
Sacred Valley

Loved the zip line experience

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Titicaca Train from {{start_location}} to {{end_location}}
Titicaca Train from {{start_location}} to {{end_location}}
Peru

Great entertainment on train and loved the scenic route

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Liz Karen L. Jihuallanca
Liz Karen
Liz Karen L. Jihuallanca
Local specialist in Cusco | Replied on Jun 27, 2025

Hi Sejal,
Thank you so much! I’m really happy to hear you had a great time. It was a pleasure helping you, and I’m always here if you need anything in the future!
Kind regards.
Liz.

The perfect independent tour of Paris thanks to Lucie and kimkim
France | Jun 4 - Jun 9, 2025

Cynthia
Cynthia H.
Seattle, WA | Reviewed on Jun 27, 2025
What a wonderful trip to Paris! Lucie listened to what we wanted and provided a perfect itinerary. It started with our excellent driver picking us up from the Eurostar train station and taking us to our boutique 3* hotel, which was in a wonderful location and overall very comfortable. Lucie also arranged for a driver to take us to the airport when we left. We chose to travel from our hotel by the Paris metro to our daily events. I am a 73 year old, who traveled with twin 17 year olds girls.... Read more

What a wonderful trip to Paris! Lucie listened to what we wanted and provided a perfect itinerary. It started with our excellent driver picking us up from the Eurostar train station and taking us to our boutique 3* hotel, which was in a wonderful location and overall very comfortable. Lucie also arranged for a driver to take us to the airport when we left. We chose to travel from our hotel by the Paris metro to our daily events. I am a 73 year old, who traveled with twin 17 year olds girls. One of our favorite activities was the sidecar motorbike tour of Paris when we first arrived. The drivers told us fun facts about the sites as we rode around Paris. The highlights of our 5 day stay included the summit of the Eiffel Tower, Montmartre and Sacre Coeur, the amazing treasures of the Louvre, Notre Dame Cathedral, beautiful Versailles, and the Pantheon. We asked Lucie to give us time to choose some of our own activities and were able to attend a baroque orchestral performance, view the Victor Hugo museum, and eat at numerous local restaurants of our choice. Our private tour guide, Aloïs, was outstanding and knowledgeable for our walking tour in Montmartre. The only negative we encountered had nothing to do with kimkim or Lucie. Workers in France went on strike, and we were unable to go up into the Arc de Triomphe. The other cancelation due to the strike was at the Paris catacombs. Although disappointing, my young travelers said, "I guess we will have to come back." Thanks Lucie and kimkim!

Hotel Review
Hôtel Korner Opéra
Paris

This hotel was perfectly located for our Paris visit. We needed beds for 3 and stayed in a room at the top of the hotel. The room was very clean and had everything needed for our 5 day stay. One twin bed was located under a low ceiling and I kept bumping my head. The room had an air conditioner, but we never got it to work, However, we didn't ask for help. We used a fan in the room instead, and we opened the windows which made it comfortable. Only problem with the open windows was sometimes there was noise outside. The staff was nice and friendly. The breakfasts were continental and perfect for us. We would happily stay in this hotel again.

Authenticity & Character
The hotel had a local feel and not so touristy.
Location
Close to the Paris metro and restaurants
Staff
Always friendly and helpful
Cleanliness & Comfort
The room was clean and overall comfortable.
Activity Reviews
Visit of the Eiffel Tower with access to the summit
Visit of the Eiffel Tower with access to the summit
Paris

I'm so glad we got tickets to the summit. The views were great!

Quality of Experience
The Eiffel Tower was our first Paris landmark to visit and it did not disappoint. We had no trouble arriving on our own. Our tickets were arranged by kimkim.
Adventure aboard an authentic sidecar to uncover Paris
Adventure aboard an authentic sidecar to uncover Paris
Paris

The sidecar tour was one of our favorite tours. The drivers were knowledgeable, friendly, and provided a fun tour. They were also courteous and helpful in dropping us off so we could safely get to our next event.

Quality of Experience
It was a fun way to be introduced to Paris.
Guides, Drivers and Staff
We couldn't ask for better drivers, who were also our guides. Their enthusiasm made us love Paris.
Transport
Besides the sidecars being fun, the ride was safe and comfortable.
Visit of Arc de Triomphe
Visit of Arc de Triomphe
Paris

After hearing about the Arc de Triomphe my whole life, I stood under the Arc in awe. We observed the tomb of the unknown soldier. We were sad that we couldn't go up into the Arc due to a workers strike.

Exploring the Panthéon: a Journey through French History and Architecture
Exploring the Panthéon: a Journey through French History and Architecture
Paris

We enjoyed learning more French history and observed the names of people who made a difference in French history.

Visit the Royal castle of Versailles
Visit the Royal castle of Versailles
France

Versailles was amazing. You could feel the once decadent era when Louis XIV and those that followed lived there. If you love French history, there is much to learn and enjoy. We wish we could have spent a little more time there.

Beautiful Montmartre
Beautiful Montmartre
Paris

Our guide, Aloïs, escorted us for our walking tour in Montmartre. She shared wonderful information about Montmartre and made the tour delightful. Although Montmartre goes uphill, the pace was perfect, and when it rained, we stopped for tea in a local cafe. Our tour ended when we reached the Sacre Coeur. Before leaving us, she pointed out cafes and other places in which we might be interested.

Quality of Experience
Guides, Drivers and Staff
Aloïs was wonderful. My teen travelers related to her very well. I can't say enough good things about her.
Unveiling Masterpieces at the Louvre Museum
Unveiling Masterpieces at the Louvre Museum
Paris

I'm so glad I got to view the exhibits in the Louvre. Right after our visit, the museum was closed due to the strike by the workers citing insufficient staff and over tourism. While I respect these workers, the museum, and the exhibits, I cannot help but be grateful that I was able to see the historical treasures during my visit.

Quality of Experience
Guides, Drivers and Staff
The staff was very cordial in spite of the large number of visitors.
Local specialist: Lucie Rousseau
Lucie
Lucie Rousseau
Local specialist in Montpellier | Replied on Jun 27, 2025

Bonjour Cynthia,
Thank you so much for your kind review. I am glad that you had such a good time in Paris. Again, I am really sorry about the cancellations due to the strikes and I thank you for your flexibility and understanding regarding this.
I'd be happy to organise a new trip for the girls anytime. Do not hesitate to reach out!
Thanks,
Lucie

Hien was fantastic to work with. We had four ...
Vietnam | Apr 17 - Apr 26, 2025

Marcus
Marcus S.
Australia | Reviewed on Jun 27, 2025
Hien was fantastic to work with. We had four or five iterations of our planned trip and she happily chopped and changed according to our budget and preferred itinerary. We were in Pu Luong for three nights and our local guide was wonderful. She was from the area and so naturally had great local knowledge. All our connections were organised which meant for a stress-free holiday. The drivers were all lovely and helpful and on time! It all helped make our holiday truly magical and... Read more

Hien was fantastic to work with. We had four or five iterations of our planned trip and she happily chopped and changed according to our budget and preferred itinerary.

We were in Pu Luong for three nights and our local guide was wonderful. She was from the area and so naturally had great local knowledge.

All our connections were organised which meant for a stress-free holiday. The drivers were all lovely and helpful and on time! It all helped make our holiday truly magical and memorable. Thanks.

Hotel Reviews
Gateway Inn Pu Luong
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hanoi Allure Hotel

Great location. Friendly staff.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Lalita Boutique Hotel & Spa Ninh Binh
Authenticity & Character
Location
A bit out of town. But a nice view from the top floor with the pool
Staff
Cleanliness & Comfort
Doris Cruise
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Pu Luong - Caving | Scenic Rice Fields
Pu Luong - Caving | Scenic Rice Fields
Pu Luong Nature Reserve
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Enchanting 19km Off-Road Trekking
Enchanting 19km Off-Road Trekking
Pu Luong Nature Reserve
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Village Life | Water Wheels | Rafting  ( Day3)
Village Life | Water Wheels | Rafting ( Day3)
Pu Luong Nature Reserve
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Onboarding - Lan Ha Bay – Ba Trai Dao/ Tra Bau (Doris Cruise)
Onboarding - Lan Ha Bay – Ba Trai Dao/ Tra Bau (Doris Cruise)
Ha Long Bay
Quality of Experience
Food
Guides, Drivers and Staff
Transport
 Lan Ha Bay – Dark & Bright Cave – Disembark Cruise (Doris Cruise)
Lan Ha Bay – Dark & Bright Cave – Disembark Cruise (Doris Cruise)
Ha Long Bay
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Hien Do
Hien
Hien Do
Local specialist in Vietnam | Replied on Jul 01, 2025

Dear Marcus,

Thank you so much for your feedback. We are very thrilled to hear that you enjoyed your holiday in Vietnam and everything went smoothly.

Thanks for your kind words about Tuyen – the local guide in Pu Luong and I am sure to pass along your complimentary to her. She will be truly happy that made your trip memorable.

We’re very grateful for customers like you and hope to see you again!

With my best regards,
Hien

UK Experience
France | Jun 11 - Jun 23, 2025

R
Rob B.
Chicago, IL | Reviewed on Jun 27, 2025
We had a good experience with the booking. Very accommodating as we built our itinerary and change suggestions. The Edinburgh hotel No11, was extremely good with the kids allergies and excellent food. The York Hotel was in the perfect location and they too were good about the kids allergies. The guide we had for the Rosslyn excursion was Excellent. It was the families favorite day. Overall a very good experience. The guidebook was very detailed and we liked everything it entailed. We... Read more

We had a good experience with the booking. Very accommodating as we built our itinerary and change suggestions. The Edinburgh hotel No11, was extremely good with the kids allergies and excellent food. The York Hotel was in the perfect location and they too were good about the kids allergies. The guide we had for the Rosslyn excursion was Excellent. It was the families favorite day. Overall a very good experience. The guidebook was very detailed and we liked everything it entailed. We liked the pickup from the airport and drop off at the end of the trip. We liked the personal guide and transport for Rossyln. For the Castle Howard excursion, we liked the personal transport and part self guided tour.
Thank you for everything. We will definitely use you again for our next trip.

Hotel Reviews
N°11 Boutique Restaurant and Rooms Hotel
Edinburgh

Excellent food and accommodating food allergies.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Galtres Lodge Hotel
York

Great location, food, and food allergy accommodation.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Cumberland
London

Staff not very friendly, seemed very impersonal. Had a strange smell in the lobby while we were there. Accused us of not paying for the room even though when we checked in they indicated it was paid in full. It was a decent location right next to the tube and Hyde Park.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Best of Royal London - including Tower of London and Westminster Walk
Best of Royal London - including Tower of London and Westminster Walk
London

Very good guide. Informative. Wish we had more time to spend at the Tower (another hour at least).

Quality of Experience
Guides, Drivers and Staff
Castle Howard - Guided House Tour with Gardens Admission
Castle Howard - Guided House Tour with Gardens Admission
York

We liked the private transfer and the somewhat self guided tour in the house and then allowed us to explore the gardens and rest of the areas.

Quality of Experience
Guides, Drivers and Staff
Transport
Private 1/2 Day tour to Rosslyn chapel from Edinburgh
Private 1/2 Day tour to Rosslyn chapel from Edinburgh
Edinburgh

Best part of the trip. Guide was excellent!!

Quality of Experience
Guides, Drivers and Staff
Transport
Private transfer to your destination
Private transfer to your destination
France
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Jane Davey
Jane
Jane Davey
Local specialist in United Kingdom | Replied on Jun 27, 2025
Hi Rob Thank you so much for your kind and thoughtful feedback! It was a real pleasure helping you plan your family’s journey, and I’m delighted to hear that the experience was smooth and enjoyable overall. I’m especially pleased to know that the hotels in Edinburgh and York were attentive to your children’s dietary needs and provided such a welcoming environment. I’m also thrilled that your Rosslyn Chapel excursion stood out as a favorite—the guide is truly exceptional, and I’m glad they... Read more

Hi Rob

Thank you so much for your kind and thoughtful feedback! It was a real pleasure helping you plan your family’s journey, and I’m delighted to hear that the experience was smooth and enjoyable overall.

I’m especially pleased to know that the hotels in Edinburgh and York were attentive to your children’s dietary needs and provided such a welcoming environment. I’m also thrilled that your Rosslyn Chapel excursion stood out as a favorite—the guide is truly exceptional, and I’m glad they made such a meaningful impression.

Thank you as well for your comments on the Castle Howard visit, your Royal London tour, and the private transfers. I’m so pleased the detailed guidebook and seamless airport transfers helped everything flow easily.

I'm sorry to hear that your experience at The Cumberland fell short of expectations. I appreciate you bringing that to my attention and will certainly take this into account when making future recommendations, as guest comfort and service are always a top priority.

It means a great deal to know you’d like to travel with us again—we would be absolutely delighted to help you plan your next adventure!

Warmest regards, Jane & The Team

Norway trip
Norway | Jun 11 - Jun 23, 2025

L
Louise J.
Chicago, IL | Reviewed on Jun 26, 2025
Mathia, thank you for helping us plan a wonderful trip. You enhanced our original itinerary and provided great recommendations. Our bookings provided seamless transportation including trains, ferries and a car all in one day! Your prompt reply to questions was appreciated! Thank you for helping us make the memories!
Jim and Louise
Read more

Mathia, thank you for helping us plan a wonderful trip. You enhanced our original itinerary and provided great recommendations. Our bookings provided seamless transportation including trains, ferries and a car all in one day! Your prompt reply to questions was appreciated! Thank you for helping us make the memories!
Jim and Louise

Hotel Review
Walaker Hotel
Solvorn
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Mathia Pacenti
Mathia
Mathia Pacenti
Local specialist in Vesterålen, Norway | Replied on Jun 27, 2025

Dear Louise and Jim,
Thank you very much for your kind review.
It has been an absolute pleasure to cooperate with you throughout this trip. From the very beginning, our communication has been amazing, and I appreciate the trust you’ve placed in me along the way.
I'm so happy to hear that everything went as planned and that you left with wonderful memories of this adventure through beautiful Norway.
Wishing you and your family all the best. :)
Mathia

Family Trip to Costa Rica, 10 travelers
Costa Rica | Jun 15 - Jun 22, 2025

B
Brian R.
Los Angeles, CA | Reviewed on Jun 26, 2025
overall, we had a fantastic trip. But, since you are asking, i will provide some feedback....
1. Bus transfers from Airport to Hotel Manoa, from Hotel Manoa to Captain Suiza Hotel and from Captain Suiza back to Airport: Drivers were great, friendly, and safe. Busses were clean and comfortable, and, the wi fi was a nice touch. My only comments on the transfers is that they should really have some waters and trash receptacles or bags for trash. But, otherwise, the transfers were...
Read more

overall, we had a fantastic trip. But, since you are asking, i will provide some feedback....
1. Bus transfers from Airport to Hotel Manoa, from Hotel Manoa to Captain Suiza Hotel and from Captain Suiza back to Airport: Drivers were great, friendly, and safe. Busses were clean and comfortable, and, the wi fi was a nice touch. My only comments on the transfers is that they should really have some waters and trash receptacles or bags for trash. But, otherwise, the transfers were great.

2. Hotel Manoa: the grounds were immaculate, the staff friendly, we loved the swim up bars in the pools and their daily happy hours. The rooms were really not great. very dated and beds were not very comfortable. The rooms really need a "refresh". and, the spa had no working jets.
3. Hotel Capitan Suiza: we loved these rooms, the grounds, and, the staff were very nice. Based on what we saw of other hotels in our area, this hotel seemed to look the nicest.
4. KimKim: was a pleasure working with your team, the calls we had prior to departure were helpful and informative.

Local specialist: Adam Gomez

Serendipity Adventures in Costa Rica - A1 Service!
Costa Rica | Jun 15 - Jun 19, 2025

Rob
Rob B.
Miami, FL | Reviewed on Jun 26, 2025
Serendipity Adventures in Costa Rica was awesome. My contacts, Bryan, Nancy and Wilman were there every step of our adventure and made sure our travels were the best they could be. I took a father-son trip with my 19 year old who is heading off to college this summer. The memories we made while whitewater rafting, kayaking, riding ATVs, ziplining and hiking in the Arenal/La Fortuna area of the country will last a lifetime. All of the excursions were planned without any hiccups and the... Read more

Serendipity Adventures in Costa Rica was awesome. My contacts, Bryan, Nancy and Wilman were there every step of our adventure and made sure our travels were the best they could be. I took a father-son trip with my 19 year old who is heading off to college this summer. The memories we made while whitewater rafting, kayaking, riding ATVs, ziplining and hiking in the Arenal/La Fortuna area of the country will last a lifetime. All of the excursions were planned without any hiccups and the hotel accommodations were fantastic. On the day the weather did not cooperate, Wilman made last minute changes to our itinerary to make sure we were able to enjoy our top priority excursions. I could not have done it without them! Thanks so much Seredipity Adventures! Robert Babb

Hotel Review
Paradise Hot Springs Thermal Water Resort
La Fortuna

The staff was very friendly and accommodating. They went the extra mile whenever we needed. Great location for the many excursions we did in the Arenal/La Fortuna area.

Authenticity & Character
The thermal springs were a great way to wind down after a busy day.
Location
Great views of the Arenal volcano and close to La Fortuna
Staff
Always willing to go the extra mile. The restaurant staff, front desk staff , pool staff and cleaning staff were exceptionally friendly and willing to assist.
Cleanliness & Comfort
All good!
Activity Reviews
Kayaking on Lake Arenal
Kayaking on Lake Arenal
Arenal/La Fortuna

Our guide, Freddy, a local business owner, was incredible. We were able to go at our own pace and enjoy the breathtaking scenery. He seemed to care that we had a good experiece!

Quality of Experience
Freddy was awesome!
Guides, Drivers and Staff
All good
Transport
All good
Whitewater Rafting Sarapiqui River (Class III-IV)
Whitewater Rafting Sarapiqui River (Class III-IV)
Costa Rica

One of the best whitewater rafting excursions I have been on. The guides were super helpful and the river eas a blast. It had rained the day before which made the water especially fun for rafting!

Quality of Experience
Overall experience was outstanding
Food
I have a picky son, but we were able to find great food wherever we went.
Guides, Drivers and Staff
All of our drivers were on time, friendly and fun to be around.
Transport
Our transporters were fantastic
Arenal ATV Adventure
Arenal ATV Adventure
Arenal/La Fortuna

This was a fantastic excursion in the backcountry of Costa Rica. The scenery and trails were perfect for this adventure.

Quality of Experience
Guides, Drivers and Staff
Transport
Sky Tram, Sky Trek & Sky Walk
Sky Tram, Sky Trek & Sky Walk
Arenal/La Fortuna

The best ziplining experience I have ever had. Beautiful views and friendly staff.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Bryan Leon
Bryan
Bryan Leon
Local specialist in Cartago, Costa Rica | Replied on Jun 26, 2025

Hola Rob!

Thank you so much! It was a true pleasure to help you and your son create such special memories in Costa Rica.

We're honored to have been part of your journey—wishing you both all the best! And whenever you're ready for a second adventure, we’d love to help you explore more of our beautiful country. Just reach out!

Pura Vida!
Bryan Leon

Kimkim Did Not Disappoint!
Portugal | Jun 16 - Jun 23, 2025

MARY
MARY C.
Nicetown-Tioga, PA | Reviewed on Jun 26, 2025
Kimkim did an amazing job planning our very pleasurable trip to Portugal. The activities and guides were lovely. The lodging was perfect for each location and they were easy to reach whenever we needed help. We told everyone on our travels how exceptional Kimkim had been to work with from start to finish. This trip was the perfect blend of adventure, culture, food, wine, and leisure. We were so impressed that we already logged onto the site to see other destination spots they service so... Read more

Kimkim did an amazing job planning our very pleasurable trip to Portugal. The activities and guides were lovely. The lodging was perfect for each location and they were easy to reach whenever we needed help. We told everyone on our travels how exceptional Kimkim had been to work with from start to finish. This trip was the perfect blend of adventure, culture, food, wine, and leisure.

We were so impressed that we already logged onto the site to see other destination spots they service so that they can help us with next year’s excursion.

We appreciate their attention to detail and personalization. They listened to all of our desires and helped create an itinerary with the perfect blend of adventure (hiking, biking, kayaking), food, wine, and culture. We HIGHLY recommend Kimkim and our exceptional planner, Giorgia.

Local specialist: Giorgia Torre

Mathia was outstanding in helping us plan an amazing 24 day trip to Norway
Norway | Jun 2 - Jun 25, 2025

Celia
Celia B.
San Jose, CA | Reviewed on Jun 26, 2025
Mathia was outstanding in helping us plan an amazing trip with activites and fjord trips. We were on all the major fjords including the UNESCO Geirangerfjord and twice on the Naeroyfjord. I had no idea there would be so much support DURING our travels. Mathia sent us messages regularly, and when he wasn't working, we were helped by Tom and Katie. The only thing that I wish was different, would be that the communication wasn't website based. For me, it would be better through texting... Read more

Mathia was outstanding in helping us plan an amazing trip with activites and fjord trips. We were on all the major fjords including the UNESCO Geirangerfjord and twice on the Naeroyfjord.

I had no idea there would be so much support DURING our travels. Mathia sent us messages regularly, and when he wasn't working, we were helped by Tom and Katie.

The only thing that I wish was different, would be that the communication wasn't website based. For me, it would be better through texting on WhatsApp or a similar platform. Due to international plans through my cellular carrier, I had disabled email. So I was unaware of chats that were web based early on... Then, when I went to the kim kim web chat portal, getting the web page to refresh properly on my phone led to delays in me seeing messages through the kimkim chat portal.

But everything Mathia suggested and arranged worked wonderfully! I have recommended kimkim to many of my friends.

Hotel Reviews
Vangsgaarden Gjestgiveri
Aurland

Charming family owned run hotel in beautiful Aurland. We had the best room overlooking the Aurlandsfjord. It was at the top front of the 2nd floor, I believe room 201. Staff and breakfast was great,

Authenticity & Character
The original buildings have been preserved to look authentic, but updated beautifully with an abundance of electrical outlets; great shower; heated bathroom floors and beautiful furnishings.
Location
Aurland is a gorgeous town and the origional hotel site dates back to the 1700s.
Staff
Friendly and interested in talking to us.
Cleanliness & Comfort
Hotell Bondeheimen
Oslo

Very pleasant hotel in Oslo. Great location. Excellent restaurant

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Strand Fjordhotel
Ulvik

Nice, family owned hotel next to the fjord in the tiny town of Ulvik.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Bike and Hike Ålesund
Bike and Hike Ålesund
Ålesund

The bike and hike trip in Ålesund was fantastic. The equipment provided was top-notch, especially the ebikes which were the best I've ever ridden. The hike to Sukkertoppen was challenging but incredibly rewarding. It was one of my favorite parts of the trip.

Trondheim Walking Tour
Trondheim Walking Tour
Trondheim

Exploring Trondheim on a walking tour with a local guide was an amazing experience. The guide was knowledgeable and took us through the rich history and culture of Trondheim, making it a highlight of our trip.

Local specialist: Mathia Pacenti
Mathia
Mathia Pacenti
Local specialist in Vesterålen, Norway | Replied on Jun 26, 2025
Dear Celia and Marion,
Thank you very much for your kind feedback.
The whole planning process was an absolute pleasure, and I’m so grateful for the trust you placed in my expertise and recommendations. Throughout the nearly three weeks of your travels, you were not only kind and open-minded but also so brave and enthusiastic with everything I had arranged.
Seeing the happy moments you shared through your photos made me feel incredibly fulfilled – it’s wonderful to know you enjoyed your time...
Read more

Dear Celia and Marion,
Thank you very much for your kind feedback.
The whole planning process was an absolute pleasure, and I’m so grateful for the trust you placed in my expertise and recommendations. Throughout the nearly three weeks of your travels, you were not only kind and open-minded but also so brave and enthusiastic with everything I had arranged.
Seeing the happy moments you shared through your photos made me feel incredibly fulfilled – it’s wonderful to know you enjoyed your time here so much.
I truly hope you’ll keep in touch or think of me again for any other adventures.
I wish you and your family all the best. :)
Mathia

This is my first experience using Kim Kim. I ...
Italy | Jun 21 - Jun 25, 2025

J
Justin S.
Los Angeles, CA | Reviewed on Jun 26, 2025
This is my first experience using Kim Kim. I have to say this is by far has been one of the best vacation experiences I have had. Our travel consultant, Irene. Was truly amazing. She went out of her way to make sure we had everything for the trip we needed and experienced the best of Rome that we could in our short period of time. She had to work with a timeframe that was around a preplanned cruise. In addition she had to work with dietary restrictions my wife had due to celiac disease. This... Read more

This is my first experience using Kim Kim. I have to say this is by far has been one of the best vacation experiences I have had. Our travel consultant, Irene. Was truly amazing. She went out of her way to make sure we had everything for the trip we needed and experienced the best of Rome that we could in our short period of time. She had to work with a timeframe that was around a preplanned cruise. In addition she had to work with dietary restrictions my wife had due to celiac disease. This made activities, particularly eating in Rome, somewhat of a difficult problem however she handled this with amazing care and success. Everything went so smooth and we experienced all the highlights of Rome. I cannot wait to use Irene or Kim Kim again! I also can not thank Irene enough!! I would highly recommend for any of your vacation needs. I will definitely be using them in the future.
Dr Justin Sherfey.

Hotel Review
Eitch Borromini Palazzo Pamphilj
Rome

This hotel was in the central part of the city next to an amazing plaza. This made walking to everything very easy. Though he’ll tell itself was full of good amenities, including a rooftop bar. Felt very safe at this hotel as well. Would highly recommend.

Location
Pop
Staff
Cleanliness & Comfort
Local specialist: Irene Lappa

They just got home and had an incredible time...
Scotland | Jun 16 - Jun 25, 2025

L
Lori G.
Los Angeles, CA | Reviewed on Jun 26, 2025

They just got home and had an incredible time. The activities like the Thurso Tour and accommodations were incredible with Forss Hotel being a favorite! You did a great job making sure all the details were in place. You were extremely helpful tailoring the trip for them!
We will use you again!

Local specialist: Tetiana Smal
Tetiana
Tetiana Smal
Local specialist in London | Replied on Jul 01, 2025

Dear Lori,

I’m absolutely delighted to hear that Roger and Sam had such a wonderful time! It was truly a pleasure helping you plan such a meaningful journey for your husband and son, and I’m so glad to know that everything came together just as you’d hoped.

Thank you for your kind words—it means a lot.

I’d be honored to help you again whenever the next adventure calls!

Warmest regards,
Tetiana

Adam put together an amazing itinerary for ou...
Iceland | Jun 15 - Jun 21, 2025

BARBARA
BARBARA M.
Newark, NJ | Reviewed on Jun 26, 2025

Adam put together an amazing itinerary for our 7 day trip to Iceland. A few of our favorite things included descending 700 feet into a dormant volcano, walking behind a waterfall, the Blue Lagoon, Diamond Beach, a Zodiac Boat tour and getting close enough to puffins to get fabulous pictures! Mr. S was a wonderful guide showing us everything on our itinerary and more! Adam was incredibly patient answering all of my questions as we prepared for the trip. I highly recommend a trip to Iceland planned by Adam!

Local specialist: Adam Warszawski
Adam
Adam Warszawski
Local specialist in Poland / Iceland | Replied on Jun 26, 2025

Thanks Barbara! Working with you during the trip planning stage was great; together we prepared an itinerary customized to your needs. I'm glad you had a great time with Mr. S, who is an excellent and experienced guide.

GREAT trip to Croatia!
Croatia | Jun 18 - Jun 20, 2025

Ethan
Ethan A.
Kalamazoo, MI | Reviewed on Jun 26, 2025
We had a GREAT trip in Croatia! Bruno was really helpful in setting up all of our experiences and being flexible with our schedules. It's not easy to coordinate two families and he was really patient in the process. This was a family trip and it was a great blend of city, small towns, and excursions. We couldn't ask for more! Read more

We had a GREAT trip in Croatia! Bruno was really helpful in setting up all of our experiences and being flexible with our schedules. It's not easy to coordinate two families and he was really patient in the process. This was a family trip and it was a great blend of city, small towns, and excursions. We couldn't ask for more!

Activity Review
Elafiti Islands by Private Speedboat
Elafiti Islands by Private Speedboat
Dubrovnik

Definitely the highlight of our vacation. This boat ride was super relaxed and our guide was fantastic. We had a leisurely ride around the area. He allowed us to take our time in exploring and was just fun to be with. Thank you Ivo!!

Quality of Experience
Highlight of our trip.
Guides, Drivers and Staff
Ivo was knowledgeable , friendly, and overall fantastic!
Transport
Local specialist: Bruno Martinović
Bruno
Bruno Martinović
Local specialist in Zagreb | Replied on Jun 26, 2025

Hi Ethan

I'm glad to hear that you had a great time on the boat with Ivo.

Thank you very much for your feedback! I am happy to hear that I was able to fulfill your wishes and that you had a great time in Croatia.

It was a pleasure to arrange the trip for you.

Hope you took some lifelong memories from Croatia

Hope to stay in touch!

Many regards.

Bruno

Amazing Trip
Colombia | Jun 9 - Jun 23, 2025

J
Jheeva S.
United Kingdom | Reviewed on Jun 26, 2025
Thank you Cristina and team for a well organised trip. We had an amazing trip and wish we had more time in Colombia! Thank you for all your help during the trip. I would highly recommend Chaska Tours to anyone visiting Colombia. Read more

Thank you Cristina and team for a well organised trip.

We had an amazing trip and wish we had more time in Colombia! Thank you for all your help during the trip.

I would highly recommend Chaska Tours to anyone visiting Colombia.

Activity Reviews
Fruits of Colombia Food Tour
Fruits of Colombia Food Tour
Bogotá

It was an ok tour. Nice to see the local market but not essential.

Quality of Experience
Guides, Drivers and Staff
Transport
Bogota's Essentials (City Tour & Monserrate)
Bogota's Essentials (City Tour & Monserrate)
Bogotá

Unfortunately the Church was closed, therefore we could not enter. It was a shame.

Quality of Experience
Guides, Drivers and Staff
Transport
Cocora Valley & Salento
Cocora Valley & Salento
Colombia

Amazing place to visit and Carlos the guide was great too. Beautiful scenery and very serene.

Quality of Experience
Guides, Drivers and Staff
Transport
Panoramic Tour of Nevado del Ruiz
Panoramic Tour of Nevado del Ruiz
Manizales

The place was amazing to visit but unfortunately it was a bit cloudy (unlucky for us) and visibility was low but it was a great tour which ended up in the hot spring and seeing the hummingbirds.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Visit the indigenous community of Katanzama
Visit the indigenous community of Katanzama
Tayrona National Park

Great experience. Martin, the tour guide was great and the visit was very eye opening. Nice lunch by the beach at the end of the tour.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Wildlife Observation Tour
Wildlife Observation Tour
Colombia

Unfortunately we did not spot any wildlife.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Cristina Burbano
Cristina
Cristina Burbano
Local specialist in San Agustín, Huila, Colombia | Replied on Jun 26, 2025
Hi Jheeva, Thank you so much for your kind words and valuable feedback. There’s nothing more rewarding for us than knowing our travelers are happy with their journey and truly enjoying their time to relax and explore the beautiful destinations in our country. We know that sometimes unpredictable weather or other circumstances can affect the plans, but please rest assured we always do our best to ensure that your experiences are enjoyable and unforgettable. I truly appreciate you trusting us... Read more

Hi Jheeva,

Thank you so much for your kind words and valuable feedback. There’s nothing more rewarding for us than knowing our travelers are happy with their journey and truly enjoying their time to relax and explore the beautiful destinations in our country. We know that sometimes unpredictable weather or other circumstances can affect the plans, but please rest assured we always do our best to ensure that your experiences are enjoyable and unforgettable.

I truly appreciate you trusting us with your trip, and we would be delighted to welcome you again in the future. Colombia has so much to offer, and each corner of this land reveals something special and unique about our country.

Best Wishes,
Cristina

Kenya and Tanzania tour
Tanzania | Jun 11 - Jun 25, 2025

T
Thimmaiah T.
Newark, NJ | Reviewed on Jun 26, 2025

We had a excellent experience. Thank you for planning our itinerary. Day we transferred from Tanzania to Kenya could have been coordinated and communicated better. Overall it is a great experience. Accomodations and food was excellent all along our tour. Guides were very caring, educative. They took care of us like their own family. Thank you.

Local specialist: Joseph Thuo
Joseph
Joseph Thuo
Local specialist in Nairobi, Kenya | Replied on Jun 26, 2025
Hi Thimmaiah, Thank you so much for your kind words and thoughtful feedback. We're truly delighted to hear that you had an excellent experience and enjoyed the accommodations, food, and the care provided by our guides—it means a lot to us that you felt well looked after throughout your journey. We also appreciate your comments regarding the transfer day from Tanzania to Kenya. We’re sorry for any confusion or inconvenience and will certainly review this with our team to ensure better... Read more

Hi Thimmaiah,

Thank you so much for your kind words and thoughtful feedback. We're truly delighted to hear that you had an excellent experience and enjoyed the accommodations, food, and the care provided by our guides—it means a lot to us that you felt well looked after throughout your journey.

We also appreciate your comments regarding the transfer day from Tanzania to Kenya. We’re sorry for any confusion or inconvenience and will certainly review this with our team to ensure better coordination and communication in the future.

Thank you again for choosing to travel with us, we hope to welcome you back again someday for other experiences.

Thanks,
Joseph

Why travelers love kimkim

Custom trips for independent travelers who are too busy to plan
Customize your trip with the help of a local travel specialist

Kimkim has handpicked the world’s top local travel specialists so you will have peace of mind and an unforgettable trip that meets your exact requirements.

Authentic travel experiences

Kimkim’s local specialists ensure that you will have the best experience based on up-to-date local insights. On top of that, the vast majority of your money will go straight to support and grow local economies.

Secure & easy booking

Once you are happy with the trip, you can easily book via kimkim’s secure payment platform.

Local support during your trip

You can always reach your local specialist with a quick message or call in case you hit a snag during your trip, or simply want some great local recommendations.