Kimkim Trip Reviews

4.8
Based on 16,644 ratings
Read 16,644 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Huaraz & Cordillera Huayhuash Trekking - 9 Days
Peru | May 27 - May 30, 2019

Neil
Neil C.
Pittsburgh, PA | Reviewed on Jun 06, 2019

We had a fantastic trip to Peru and really appreciate all of the help from our coordinator, Liz Karen. We had unexpected delays with our incoming flights and Liz was able to help change our itinerary! She was a pleasure to work with.

In country, our guide's name with Extreme Adventures was Ronny Pillco Farfan - he was absolutely awesome! He was fun, knowledgeable, accommodating, and was a great guide for our trek.

Local specialist: Clara Gies

Huaraz & Cordillera Huayhuash Trekking - 9 Days
Peru | May 27 - May 30, 2019

K
Kellen C.
Pittsburgh, PA | Reviewed on Jun 05, 2019

The Sankaltay Trek was an unbelievable experience! Our guide Ronny was very good and accommodating to our group and did an amazing job! Our chef Grimaldo and Manuel also did an incredible job for us and together, the three of them made the trip wonderful! The trek itself was beautiful, the scenery was pretty incredible. We had a beautiful day for our Machu Picchu tour and were able to see everything! Overall wonderful trip.

Local specialist: Clara Gies

Mexico
Mexico | May 24 - Jun 2, 2019

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Sarah O.
Jacksonville Beach, FL | Reviewed on Jun 05, 2019
This was a tremendous trip! I can’t say enough about the entire team. From the very first step, Sibila was knowledgeable, friendly and more then helpful throughout the pre-planning pre-booking phase. She helped coordinate a trip that exceeded every expectation. She responded immediately to every question, and concern that I had. The trip was planned expertly and we were able to see and do things that we will remember for a lifetime. We had local guides that spoke impeccable English, and... Read more

This was a tremendous trip! I can’t say enough about the entire team. From the very first step, Sibila was knowledgeable, friendly and more then helpful throughout the pre-planning pre-booking phase. She helped coordinate a trip that exceeded every expectation. She responded immediately to every question, and concern that I had. The trip was planned expertly and we were able to see and do things that we will remember for a lifetime. We had local guides that spoke impeccable English, and had the historical knowledge of a college professor; Anna, Paola, Fidel, Gilberto, Manuel...all amazing . We were more than impressed. Our local representative, Melina called and texted me immediately upon arrival, and she too was available and responsive at all times. We had a wonderful driver: Javier, who went above and beyond each time he drove us, and was truly a joy. We can’t wait to go back to Mexico, and will definitely be using Kim Kim for our next journey. Muchas Gracias todos!!!

Local specialist: Sibila Andrade
Sibila
Sibila Andrade
Local specialist in Playa del Carmen | Replied on Jun 08, 2019

Thank you, Sarah, for your kind words. We appreciate them a lot and are all very happy that you enjoyed your trip so much. It has been our pleasure planning and accompanying your stay in Mexico. Thank you for trusting Kimkim and Totonal Viajes. We are happy to welcome you back whenever you are ready to discover more of our wonderful country. Hasta luego! :)
Sunny regards from Mexico,
Sibila and the entire Totonal team

Trip to Colombia
Colombia | May 20 - May 30, 2019

H
Harsh K.
New Hyde Park, NY | Reviewed on Jun 05, 2019

Nathalie planned my vacation experience in Colombia perfectly. Not only was she flexible with my changes but she was also very understanding. From the tour guides to the transportation, everything worked out perfectly and I had no issues getting around since she was able to plan what I needed. I would highly reccommend anyone going to Colombia to use Nathalie if they're unsure as to what to do. Thank you for everything!

Local specialist: Nathalie Clavel
Nathalie
Nathalie Clavel
Local specialist in Colombia | Replied on Jun 06, 2019

Hi Harsh, thank you for your feedback!
I am glad you had a great trip. You are welcome back at any time!
Best wishes,
Nathalie

My wife and I and our 2 children 21 and 19 will be in Jerusalem and Egypt around 10 days and wanted to see Petra while we are there.
Jordan | May 18 - May 20, 2019

James
James M.
Olathe, CO | Reviewed on Jun 05, 2019

We enjoyed our time with Hassan he was very knowledgeable and attended to our needs, Hassan's english was very good as well.
The lost city of Petra was amazing definitely worth seeing...Jerash was really neat and lunch was incredible.

James Miller

Local specialist: Raísa Jorge
Raísa
Raísa Jorge
Local specialist in Amman | Replied on Jun 06, 2019

Hey Jim,
Glad you had a good time.
Thanks for your feedback.
Best,
Raisa

Discover Athens, Mykonos, Santorini and Crete - 10 Days
Greece | May 6 - May 16, 2019

A
Alexandra S.
Washington, DC | Reviewed on Jun 05, 2019
This is the first time we’ve used a travel agency and it was a great experience! The hotels were excellent, with the exception of the location of one hotel in Crete, close to an outdoor party area, it was noisy and bright in the room. The tours they booked for us were excellent, every guide was so knowledgeable and very engaging. Christos personally came to our hotel in Athens to hand deliver a SIM card for our phone. We had only one incident of a driver not actually waiting for us getting... Read more

This is the first time we’ve used a travel agency and it was a great experience! The hotels were excellent, with the exception of the location of one hotel in Crete, close to an outdoor party area, it was noisy and bright in the room. The tours they booked for us were excellent, every guide was so knowledgeable and very engaging. Christos personally came to our hotel in Athens to hand deliver a SIM card for our phone. We had only one incident of a driver not actually waiting for us getting off the ferry in Mykonos. We called KimKim and someone was there to get us within 20 minutes. We would not hesitate to use KimKim again, a very good experience.

Local specialist: Christos Mylonas
Christos
Christos Mylonas
Local specialist in Athens | Replied on Jun 12, 2019

Dear Alexandra
Thank you very much for your review. We are happy that you had a nice time in Greece and it was also a pleasure to meet both of you!
Thank you also for your feedback about the hotel in Crete, we need that in order to imporve ourselves.
Best regards
Christos

Vietnam wedding trip
Vietnam | Apr 22 - Apr 28, 2019

J
Jun J.
New York, NY | Reviewed on Jun 05, 2019

We had an amazing time exploring different areas of the country. Even though our stay was short, we thought we experienced a lot of variety and interesting parts of the countries. Thank you for showing us your amazing country!!

Local specialist: Alex Nguyen
Alex
Alex Nguyen
Local specialist in Hanoi | Replied on Jun 06, 2019

Hi Jiang,

Thank you very much for your nice words. I am so happy to know that you are satisfied with our services and had wonderful time in our Vietnam. Hope to have a chance to support you to discover the other parts of our Vietnam soon <3
Alex

Imperial Cities & the Desert - 9 Days
Morocco | May 23 - May 31, 2019

K
Kimi L.
Montgomery Village, MD | Reviewed on Jun 05, 2019
We just got back from our 8-day imperial city tour from Morocco last weekend. I have to say that it was the best planned trip I've ever had, and my husband and I have traveled A LOT! We wanted to plan a special trip for our ten year anniversary but with our work schedules, three weeks before our trip the only thing we had booked were our plane tickets! So in a panic, I started researching online for hotels and sights and felt totally overwhelmed, in the past we've planned our own trips no... Read more

We just got back from our 8-day imperial city tour from Morocco last weekend. I have to say that it was the best planned trip I've ever had, and my husband and I have traveled A LOT! We wanted to plan a special trip for our ten year anniversary but with our work schedules, three weeks before our trip the only thing we had booked were our plane tickets! So in a panic, I started researching online for hotels and sights and felt totally overwhelmed, in the past we've planned our own trips no problem but this time we just didn't have the time. I stumbled upon kimkim and it was like magic. Within a couple of days our Morocco travel specialist Sharon, had sent us a complete itinerary with hotels, transportation and tours, it was AMAZING! We felt such a weight off our shoulders and all we had to do was pack our bags and get on the plane. When we arrived, just like Sharon assured us, we had a driver waiting for us at the airport to begin our Moroccan adventure. Our driver Salam was with us for half of the trip and then we had another driver for the second half of the trip. We could not have asked for a better introduction to all things Morocco, we absolutely loved Salam and were very sad to part ways with him half way through our trip but we wanted to be flexible as Morocco Immersion had been very flexible with us, accommodating our last minute requests. Our second driver Abdulah was also great, so we felt very lucky to have two great guides during our time there. We would highly recommend Morocco Immersion, the local travel company we used through kimkim, and would highly recommend booking your trip through kimkim. It was so easy and secured. We were so pleasantly surprised, as this was our first time using this service and now we are spoiled, I don't think we'll ever go back to planning trips on our own. We got so much more from this vacation than any other trip before and the best part it was completely customized to meet our needs. The level of accommodations and the transportation provided by Morocco Immersion were top notch, we were very pleased. We can't say enough good things about this experience!

Local specialist: Sharon Louthian
Sharon
Sharon Louthian
Local specialist in US and Morocco | Replied on Jun 09, 2019

Thanks, Kimi, for the great review. We are so happy that your experience great! Our goal is for all of our guests to leave Morocco with a piece of it stamped on their soul, or at the very least, with an appreciation for why we love this country so much! And although we normally do not switch drivers halfway through the tour as we know that isn't ideal, we definitely appreciated your understanding and flexibility in this situation. We hope that you'll return to Morocco one day and let us show you more of this amazing place. Thanks again!

Walking & site seeing in Spain
Spain | May 12 - May 28, 2019

Jamie
Jamie R.
Chapel Hill, NC | Reviewed on Jun 05, 2019
We had a great trip and are sending a big shout out and thanks to our local specialist - Karin Eckhard w/Espiritu Travels - and her team. We were in expert, caring hands w/Karin: she was very responsive and capable in orchestrating our 16-day trip to Spain and Portugal with "lots of moving parts". We were pretty specific in where we wanted to go and what we were interested in (architecture, history, nature, hiking/biking, food/wine, culture) and she accommodated it all! Everything went like... Read more

We had a great trip and are sending a big shout out and thanks to our local specialist - Karin Eckhard w/Espiritu Travels - and her team. We were in expert, caring hands w/Karin: she was very responsive and capable in orchestrating our 16-day trip to Spain and Portugal with "lots of moving parts". We were pretty specific in where we wanted to go and what we were interested in (architecture, history, nature, hiking/biking, food/wine, culture) and she accommodated it all! Everything went like clockwork - all the drivers and guides were on-time and prepared, all the hotels and activities were ready and waiting for us. The drivers and guides were wonderful company and very well informed - we loved spending time with them and learned a lot.

Local specialist: Karin Eckhard
Karin
Karin Eckhard
Local specialist in Madrid, Spain and USA | Replied on Jun 05, 2019

Thank you for the lovely review! It was a pleasure helping to create your trip to Spain and Portugal. :-)

Portugal in 5 Days
Portugal | May 23 - May 27, 2019

L
Lina D.
Colombia | Reviewed on Jun 04, 2019

Karin was just great. She planned the best trip ever and help us get the most of Portugal in just 1 week. All the hotels, tours and transfers were perfect. She was always available and proactive while we were there.
The Kim Kim Team is also great. They have this great company that is always willing to satisfy and help their clients!

Local specialist: Karin Eckhard
Karin
Karin Eckhard
Local specialist in Madrid, Spain and USA | Replied on Jun 05, 2019

Thank you Lina for the lovely message. I am pleased to hear you enjoyed your trip!

Grand Morocco Tour: North to South - 10 Days
Morocco | May 17 - May 26, 2019

C
Carlos A.
Houston, TX | Reviewed on Jun 04, 2019

Everything went very well with our trip. Everything was well coordinated and our driver Yassin was really good at coordinating all the guides and site visits and really helping us get the most of our trip. Thank you to Radia and her team!

Local specialist: Radia Tehitahe
Radia
Radia Tehitahe
Local specialist in Casablanca | Replied on Jun 04, 2019

Dear Carlos,
Thank you very much for sharing with us your experience. We were happy to know that you have enjoyed your adventure in our country and that your driver made your trip memorable.
On behalf of our team, I would like to thank you all again for trusting us with your trip!
Warm regards,
-Radia

Trip to Greece
Greece | May 15 - May 24, 2019

J
Judy M.
St Louis, MO | Reviewed on Jun 04, 2019
We had a fantastic time in Greece and thought it was a great trip. The welcome dinner at ManiMani was superb, each dish better than the one before. The tour of Santorini's farm produce and wines with Anna was terrific; our trip to Delphi with Effie was also fabulous. Another highlight of the trip was the hotel in Ornus -- it was so delightful just to be there. I thoroughly enjoyed everything about it and the staff was great. We also had lovely people running the hotel in Kamari -- Mary... Read more

We had a fantastic time in Greece and thought it was a great trip. The welcome dinner at ManiMani was superb, each dish better than the one before. The tour of Santorini's farm produce and wines with Anna was terrific; our trip to Delphi with Effie was also fabulous. Another highlight of the trip was the hotel in Ornus -- it was so delightful just to be there. I thoroughly enjoyed everything about it and the staff was great. We also had lovely people running the hotel in Kamari -- Mary was really delightful. We had some really great guides -- Kostas was wonderful at the Acropolis and very understanding when Marvin was having his spell. I also really enjoyed the tour of Akrotiri and the Palace at Knossos, and found the guides knowledgeable and capable of handling questions. I would suggest that perhaps more time be allotted to both of those sites, however, since it was very rushed and we didn't really get to savor things. I do understand that there are so many visitors and our guides were trying to stay ahead of the crowds -- this may not be something that could be fixed during a tour in May, but I offer it just in case. The museum in Knossos was fantastic, as was the National Archaeological museum (we visited it on our own). I had been told how great the Parthenon museum was and it did not disappoint. We took the suggestion of a friend and had lunch there, overlooking the Acropolis. That was really delightful and I recommend it to others.
One complaint i have, however, was our tour in Delos. I found the guide, Athena, was not particularly responsive to the group. Her accent was such that we had a great deal of difficulty understanding her, and hearing was also a problem. I would suggest that for a group of anything over 10, Assisted Listening Devices be used. I work in an art museum and that is our policy and it really makes it a much better experience. Everyone can hear; guides don't need to raise their voices to be heard. I would suggest that a Delos visit be longer, or at least people should be told that they could take the later ferry if they wanted. Since we had someone meeting us after the tour, I didn't realize that was an option.
I don't want my review to end on an extended complaint, however, since for the most part it was a wonderful trip and we enjoyed it immensely. We found the KimKim staff, as well as some of the local agencies, very responsive and for the most part, things went smoothly and we had a terrific vacation.

Local specialist: Christos Mylonas
Christos
Christos Mylonas
Local specialist in Athens | Replied on Jun 05, 2019

Dear Judy
First of all we are very happy that you had a nice time and enjoyed your holidays.
Thank you very much for finding the time to write this review. Your feedback is really valuable for us and also for the future travelers.
We will take in to considerations all your points here, I think you are right in all of them.
Best Regards

Christos

Ani returns to her birthplace
Bulgaria | May 17 - Jun 1, 2019

Alison
Alison C.
Clifton Park, NY | Reviewed on Jun 04, 2019
Our family wanted to tour Bulgaria to visit our adopted daughter's birth place, We worked with Simeon Dimitrov to set up a two-week tour that included a visit to the Rila Monastery, hiking in the Rila and Pirin Mountains, and kayaking in the Rhodopes. We visited Plovdiv, the Valley of Roses and the Black Sea. One of our final stops was at the Orphanage in Targovishte that our daughter lived in until we brought her home. Simeon arranged for our daughter to meet staff in the Orphanage.... Read more

Our family wanted to tour Bulgaria to visit our adopted daughter's birth place, We worked with Simeon Dimitrov to set up a two-week tour that included a visit to the Rila Monastery, hiking in the Rila and Pirin Mountains, and kayaking in the Rhodopes. We visited Plovdiv, the Valley of Roses and the Black Sea. One of our final stops was at the Orphanage in Targovishte that our daughter lived in until we brought her home. Simeon arranged for our daughter to meet staff in the Orphanage. Simeon put together a wonderful, balanced, well-paced itinerary for us. He patiently answered our questions and made sure we saw the best of each place we visited. We enjoyed dining on Bulgaria's wonderful Mediterranean cuisine at the restaurants he chose for us. A highlight of our trip was our stay at a Bulgarian Guest House, where we ate traditional dishes and drank rakkia. By the end of our two week tour, we had fallen in love with Bulgaria! We can highly recommend Kimkim for your tour of Bulgaria- the Crocker Family

Local specialist: Simeon Dimitrov
Simeon
Simeon Dimitrov
Local specialist in Sofia, Bulgaria | Replied on Jul 16, 2019

Hi Alison, Ani and Chris,

thank you for the nice words, it means a lot to me. For me it was also a great trip and definitely one of the most meaningful once. The experience in the orphanage was special for me as well and I'm really, really happy that I was part of this.

All the best from me and I hope to see you again some day.

Trip to Morocco
Morocco | May 18 - May 27, 2019

L
Laurie H.
Canada | Reviewed on Jun 04, 2019

Rachid our driver was great. His English was excellent and he helped coordinate our daily activities.

Local specialist: Brahim Bourrich
Brahim
Brahim Bourrich
Local specialist in Agadir | Replied on Jun 04, 2019

Salam Laurie,

I am so delighted to receive your precious feedback. It really means a lot to me to hear about your travel experience in my beautiful Morocco. Being at your side before and during your trip is a great honor for me the same as for your local driver Rachid. I always trust him and all my local drivers to take the best care of my trusted travelers.

Best regards,
Brahim

South Africa in 15 days
South Africa | May 15 - May 29, 2019

lilia
lilia s.
Boston, MA | Reviewed on Jun 04, 2019
This is the third time I’ve used kimkim to help with my travel planning. Clearly they work with the best travel specialists in the world. For my South African adventure kimkim connected me with Elgin Africa, I couldn’t have asked for a better match!

Deborah contacted me first, she got back to me right away with answers for my questions about budget and best time to visit South Africa. After couple of emails I knew I was in good hands.
Tara contacted me second, she was wonderful from the... Read more

This is the third time I’ve used kimkim to help with my travel planning. Clearly they work with the best travel specialists in the world. For my South African adventure kimkim connected me with Elgin Africa, I couldn’t have asked for a better match!

Deborah contacted me first, she got back to me right away with answers for my questions about budget and best time to visit South Africa. After couple of emails I knew I was in good hands.

Tara contacted me second, she was wonderful from the start, always available to quickly and patiently answer any questions, worked around my budget and tailored the itinerary based on the list of places and experiences I wanted.

This trip was amazing largely to Tara’s impeccable planning, I never had to worry about a transfer, guide (the guides that Elgin Africa works with are wonderful), or accommodation, everything was perfect!

While traveling, Deborah and Tara checked up on me often making sure everything was running smoothly and that I was enjoying my trip.

Anybody planning to visit South Africa should contact Elgin Africa, they are the best!

Local specialist: Deborah Smook
Deborah
Deborah Smook
Local specialist in Cape Town | Replied on Jun 19, 2019
I've asked Deborah to post my response to your beautiful review here as I was not able to. Thank you so much for taking the time to share a bit about your experience booking with us, and for the amazing feedback. It is truly appreciated, and heart-warming to know that you enjoyed your trip so much. We could not have asked for a better result. :) Seriously, it brings us so much joy that you enjoyed your vacation in South Africa this much! We wish we could review our clients too. You were... Read more

I've asked Deborah to post my response to your beautiful review here as I was not able to.

Thank you so much for taking the time to share a bit about your experience booking with us, and for the amazing feedback. It is truly appreciated, and heart-warming to know that you enjoyed your trip so much. We could not have asked for a better result. :) Seriously, it brings us so much joy that you enjoyed your vacation in South Africa this much!

We wish we could review our clients too. You were and have been nothing but a pleasure to work with. It was also wonderful to meet you in person in Cape Town. We do hope you visit again!

Wishing you all the best,
Tara

*Hi Lilia
From my side as well, thank you for the great review. Tara is still talking about you!
And I have to compliment you on the photos you posted - they are really good!
Deb

Trip to Greece
Greece | May 24 - Jun 2, 2019

K
Kara G.
Scottsdale, AZ | Reviewed on Jun 03, 2019
We started the trip with a free day in Mykonos and spent it at the Kahlua beach club, dinner at Busulas and out at Semeli that night. The next day was a trip to Delos Island. We had the most fabulous, authentic, amazing guide named Toula. We wanted to take her home and have her be our very own Greek grandmother. Took the speed ferry to Santorini and had a hidden Gem and Wine tour hosted by Manos, another great local guide and a tour we very much loved. Our favorite activity the following day... Read more

We started the trip with a free day in Mykonos and spent it at the Kahlua beach club, dinner at Busulas and out at Semeli that night. The next day was a trip to Delos Island. We had the most fabulous, authentic, amazing guide named Toula. We wanted to take her home and have her be our very own Greek grandmother. Took the speed ferry to Santorini and had a hidden Gem and Wine tour hosted by Manos, another great local guide and a tour we very much loved. Our favorite activity the following day was our Catamaran cruise hosted by Spiros & Spiros (yes two men on the same boat with the same name!). Spent the rest of the night with the locals after hours at Vineyart and enjoyed a local flight of wines. In Athens, we enjoyed a very tasty food tour and found our new love of Greek coffee + Freddos. Had a nice meal at Feedel and had our most authentic meal of the trip at "The Traditional". Stopped by Clumsies, Baba Au Rum and Noel for some cocktails along with Oinoscent wine bar to round out the trip. Had an amazing views in Meteora and could not get over the tranquility of the perfectly preserved monasteries. Overall we had zero hiccups, all of our drivers were on time, hotels reserved, tour guides punctual, and a great experience. It was a nice touch to get a welcome call once Travel 12 new we arrived. Will use this service again!

Local specialist: Christos Mylonas
Christos
Christos Mylonas
Local specialist in Athens | Replied on Jun 04, 2019

Hi Kara
Thank you for your feedback and you nice words.
We are very glad that you had a nice time during your holiday in Greece.
Greetings from all the team!
Christos

Trip to Greece
Greece | May 15 - May 24, 2019

Marvin
Marvin M.
St Louis, MO | Reviewed on Jun 03, 2019
Ginger, David, and Judy will be providing their own reviews; their memory of the specifics (guides' names, in particular) is much better than mine. I'd just like to express my thanks to KimKim and Christos for putting together such a wonderful and memorable trip. There were really no downsides. One suggestion for improvement, though, concerns the occasional lack of detail, on the schedule/ itinerary, regarding ferry transfers. It wasn't always clear where we needed to be and what to expect.... Read more

Ginger, David, and Judy will be providing their own reviews; their memory of the specifics (guides' names, in particular) is much better than mine.

I'd just like to express my thanks to KimKim and Christos for putting together such a wonderful and memorable trip. There were really no downsides. One suggestion for improvement, though, concerns the occasional lack of detail, on the schedule/ itinerary, regarding ferry transfers. It wasn't always clear where we needed to be and what to expect. Again, the others will likely be providing more specifics in this regard. Also, it might have been more sensible to have us in a hotel near the airport upon our late return from Heraklion on the final night. Presumably, availability and cost dictated the decision to have us in downtown Athens, at the Pi Hotel. This, by the way, was the least impressive of our hotels, although it was certainly acceptable.

I can assure you that we'll be recommending KimKim to friends and acquaintances. Thanks again for everything!

Local specialist: Christos Mylonas
Christos
Christos Mylonas
Local specialist in Athens | Replied on Jun 04, 2019

Hi Marvin
Thank you very much for your nice words and also for your valuable feedback.
We always try to improve ourselves in all aspects and I understand that clarity on the instructions is a critical aspect.
Regarding the hotels, you are right it was mainly an availability issue.
In any case, we are glad that you had a nice time in Greece and hope to see you again!
Christos

7 Days in Peru: 5 Unique Itineraries
Peru | May 24 - Jun 2, 2019

Sameer
Sameer B.
Franklin, TN | Reviewed on Jun 03, 2019
The trip to Cusco, Sacred Valley, and Machu Picchu was planned meticulously. Paul, our coordinator was on top of things and whenever I reached out to him, he was extremely responsive and supportive. All in all, the trip was fantastic and we thoroughly enjoyed it. So many beautiful memories. The planning and follow-through were top notch. Restaurant reservations and recommendations were spot on. Hotel Sumaq, Aranwa, and Casa Andina were awesome!! Guide in Cusco - David was fantastic. Guide... Read more

The trip to Cusco, Sacred Valley, and Machu Picchu was planned meticulously. Paul, our coordinator was on top of things and whenever I reached out to him, he was extremely responsive and supportive. All in all, the trip was fantastic and we thoroughly enjoyed it. So many beautiful memories. The planning and follow-through were top notch. Restaurant reservations and recommendations were spot on. Hotel Sumaq, Aranwa, and Casa Andina were awesome!! Guide in Cusco - David was fantastic. Guide to Machu Picchu, Marco saved me from me, by carrying my backpack for a quarter of the hike!

Here are some things to consider for refinement:

Novotel in Cusco - nice location but the room size, layout and sofa bed were not very good.
Dazzler - nice hotel but the front desk was not very well informed, consistent or helpful.
Lunch for Hike - we ended up carrying a lot of unnecessary load. If they are providing protein bars, chocolates, and juice, it might be best to ask people to bring their own favorite brands. Should send bananas. Luckily, my guide shared their's with me.
Allergy information - even though we shared our daughter's allergy information, this wasn't passed down or communicated very well downstream.

Local specialist: Clara Gies

Trip to Bolivia
Bolivia | May 26 - May 30, 2019

Jay
Jay P.
Canada | Reviewed on Jun 03, 2019
Bolivia was an amazing country. Lots to see and the people were friendly. Our drivers were great, very accommodating and friendly and handled the rough roads very well. Our guide Carla was good as well, but I do believe there are limitations to this trip based on your preferences. She tried her best to make the trip as comfortable as possible but the itinerary I believe was not planned properly. As a group, we wanted to stay in hotels (not hostels) however, it was not made clear that this... Read more

Bolivia was an amazing country. Lots to see and the people were friendly. Our drivers were great, very accommodating and friendly and handled the rough roads very well. Our guide Carla was good as well, but I do believe there are limitations to this trip based on your preferences. She tried her best to make the trip as comfortable as possible but the itinerary I believe was not planned properly. As a group, we wanted to stay in hotels (not hostels) however, it was not made clear that this preference would require a lot of time spent in a Jeep on very rough roads. It's unfortunate that the flights to Uyuni do not align very well with flights in and out of La Paz. We had to stay overnight in La Paz twice because of flight schedules but the hotel, due to traffic, was almost an hour away from the airport. Once the trip really started we had a great time on the Salt Flats, visiting the giant Cacti and learned a lot about the area from Carla. Day 2 however, we were in the car for almost 13 hours because the only hotel was not close to the sights. Part of this I believe could have been resolved with better planning, and also if the vehicles (we had 3 in our group) were able to communicate. I would highly recommend if you have a large group to request radios or bring your own. If you want to see all the sights and limit driving time, my understanding is the only way to do this is to stay in a hostel along the way or camping which I believe would have been a good but pricey option. I do wish the amount of travel time had been made clear to us originally as we may have made alternate plans. Other than that the trip was good, but I would warn others that if they are not comfortable sitting in an SUV on bumpy roads for extended periods of time this may not be the trip for them, although the sites and views were incredible.

Local specialist: Milenka Omireis
Milenka
Milenka Omireis
Local specialist in La Paz - Bolivia | Replied on Jul 18, 2019
Dear Hashmuk, Jay, and, Daniel, Thank you for your feedback. I understand your disappointment and that your trip to Uyuni wasn't what you expected. I am very sorry. The tours require a lot of time in the jeeps due to the far distances between each site and extremely remote locations. In our kimkim conversation, I mentioned the conditions of the tour and that it was a driving tour. I'm very sorry this wasn't clear. Your feedback is important and I added the range of time spent in the car... Read more

Dear Hashmuk, Jay, and, Daniel,

Thank you for your feedback. I understand your disappointment and that your trip to Uyuni wasn't what you expected. I am very sorry.

The tours require a lot of time in the jeeps due to the far distances between each site and extremely remote locations. In our kimkim conversation, I mentioned the conditions of the tour and that it was a driving tour. I'm very sorry this wasn't clear.

Your feedback is important and I added the range of time spent in the car for each day on our trip plans. We also provide your group a refund. I am very sorry that you did not like the jeep rides, but I hope you enjoyed the beautiful, unique scenery of the region.

Thank you again for travel with us and your review,
Milenka

Trip to Greece
Greece | May 11 - May 24, 2019

S
Shawn G.
| Reviewed on Jun 03, 2019

We had an Amazing Trip. Dimitris did a great job with our itinerary and when we made some last minute changes he had great advice and helped us switch around our reservations. The Boat Charter was Amazing. The only negative would be the Hotel room for the first few nights in Athens. the room had 3 very small single beds. but at the end of the trip we stayed at the same hotel and got a better room with a real bed. The Rest of the Hotels were amazing and Greece is beautiful.
thank you
Shawn

Local specialist: Dimitris Zografos
Dimitris
Dimitris Zografos
Local specialist in Athens Vouliagmeni Greece | Replied on Jun 04, 2019

Hi Shawn,

Thank you so much for all the beautiful photos! I am happy to hear you had an amazing time! Well noted about the hotel room on the first nights in Athens.

Thanks again and I hope to see again in Greece soon!

Best,
Dimitris

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