Kimkim Trip Reviews

4.8
Based on 19,758 ratings
Read 19,758 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Tiago was amazing; one of the best guides eve...
Portugal | Aug 13 - Aug 21, 2022

H
Harish N.
Australia | Reviewed on Aug 28, 2022
Tiago was amazing; one of the best guides ever. I would highly recommend him Read more

Tiago was amazing; one of the best guides ever. I would highly recommend him

Hotel Reviews
Vila Gale Cerro Alagoa Hotel
Albufeira
Évora Olive Hotel
Évora
Hotel Dom Carlos Park
Lisbon
Activity Reviews
Surf Lesson - OPTIONAL (not included in the price)
Surf Lesson - OPTIONAL (not included in the price)
Portugal
Sagres and the west Algarve guided tour
Sagres and the west Algarve guided tour
Portugal
 Algarve à la carte - Full day guided tour
Algarve à la carte - Full day guided tour
Algarve
Skydive (Tandem)
Skydive (Tandem)
Portugal
Évora Guided Day Trip
Évora Guided Day Trip
Portugal
Coasteering
Coasteering
Portugal
Mountain Bike adventure
Mountain Bike adventure
Portugal
Cascais & Sintra Guided Visit
Cascais & Sintra Guided Visit
Portugal
Guided Tour of Lisbon
Guided Tour of Lisbon
Lisbon
Local specialist: Tiago Filipe
Tiago
Tiago Filipe
Local specialist in Lisbon | Replied on Aug 28, 2022

Thank you Harish!!!

You're too kind! You really are, I'm not just saying this... You and your group are among the kindest and more educated people I've met!!!

I hope that you continue like this and always stay together. I even confess that felt a little jealous from seeing such a big group of people who are so strongly bound... It's not a usual thing I can tell you!!

All the best!

Tiago

Croatian Holiday Bliss!
Croatia | Aug 6 - Aug 20, 2022

brad
brad m.
Japan | Reviewed on Aug 28, 2022
From beginning to end, the experience was seem less and our vacation exceptional. Working with Sarah and Ivan at KimKim was trouble free. They were very knowledgeable, communicative, accommodating and responsive. We took three boat excursions and despite the weather, enjoyed them all. Our skippers (Tony, Ante and Ivo) were all very capable and interesting. We felt safe and secure and found their advice very good on what and how to enjoy our time on the water and port. As the weather... Read more

From beginning to end, the experience was seem less and our vacation exceptional. Working with Sarah and Ivan at KimKim was trouble free. They were very knowledgeable, communicative, accommodating and responsive.

We took three boat excursions and despite the weather, enjoyed them all. Our skippers (Tony, Ante and Ivo) were all very capable and interesting. We felt safe and secure and found their advice very good on what and how to enjoy our time on the water and port. As the weather was sub-optimal the day we travelled with Ivo, the life stories he shared from time in the service, to search and rescue and olive farming made up for it. His lunch recommendation on Lupod was also the best meal of the trip at Obala! We enjoyed a seaside table, truly inches off the rocks with fresh delightful fare!

We enjoyed our time hiking around the beautiful waterfalls in Plitvice and Krka. All of our transfers were efficient, safe and comfortable and the recommended hotels were quite good. Our favorite was the harbor view suite in the Palace Elizabeth Hotel. We truly enjoyed our time in Hvar including the trek to the Spanish Fortress Overlooking the City and Sea.

Our tour guides in Trogir, Split and Dubrovnik were all very knowledgeable and passionate - and the time with Mislav wine tasting was enjoyable and relaxing in Korcula - a very enjoyable and laid back island with good food. The walled cities of Trogir, Korcula and Dubrovnik were our favorites - each with a different scale and vibe but common in the quaintness of their back alleys and cobblestone streets. The wall walk in Dubrovnik was worthwhile, providing great views of the city and sea.

All and all, a truly exceptional vacation and one of the top 5 in our travels to over 60 countries! We highly recommend Croatia and KimKim!

Hotel Review
Hotel Korsal
Korčula

Good location by the beach and easy walk to town. Very relaxing and good daily breakfast.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Private Motor Boat Excursion to Brač & the Pakleni Islands (end in Hvar)
Private Motor Boat Excursion to Brač & the Pakleni Islands (end in Hvar)
Split

Great weather, loved Milna and eating Prociutto, Cheese and Crackers on board with Tony.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Sarah Cosic

Phenomenal Croatian Adventure
Croatia | Aug 7 - Aug 12, 2022

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Heidi S.
Sacramento, CA | Reviewed on Aug 27, 2022
No way to adequately convey how much our group enjoyed our Croatian adventure thanks in huge part to Sarah’s efforts. We are a group of three families (16 total) who are experienced international travelers and accustom to researching and planning all aspects of trips ourselves. With so many variables in the mix for this one (including Covid), we decided to put together a general itinerary then turn it over to KimKim. That decision turned out to be an excellent one! We were immediately... Read more

No way to adequately convey how much our group enjoyed our Croatian adventure thanks in huge part to Sarah’s efforts. We are a group of three families (16 total) who are experienced international travelers and accustom to researching and planning all aspects of trips ourselves. With so many variables in the mix for this one (including Covid), we decided to put together a general itinerary then turn it over to KimKim. That decision turned out to be an excellent one! We were immediately matched with Sarah who is based locally in Zagreb and she organized a terrific highlight tour of Split and Dubrovnik as well as the islands of Korcula and Mljet. Her recommendations for accommodations, dining and activities were spot on and her knowledge, patience, communication and professionalism were superb. She was incredibly responsive before (even with the significant time change) and during our trip … answering questions and addressing concerns big and small. If you are hesitant to use an app for travel planning …. don’t be. The KimKim format for pairing travelers with local expert agents is fantastic!
We definitely highly recommend Sarah and the KimKim experience.

Heidi

Local specialist: Sarah Cosic

Obrigado KImkim and Tiago We had had an amaz...
Portugal | Aug 13 - Aug 21, 2022

ANEEB RAJ
ANEEB RAJ V.
India | Reviewed on Aug 27, 2022
Obrigado KImkim and Tiago
We had had an amazing 8 days of our life in Portugal.
Our stay and travel was superb. Special mention to our guide moreover a brotherly figure to us Tiago Silva He really kept the flock together from the very start. They way he planned the tour, it’s itinerary spacing of activities with adequate time for rest and relaxation was commendable. His command in English was noteworthy. He really helped us personally at times when required and was so much close to...
Read more

Obrigado KImkim and Tiago
We had had an amazing 8 days of our life in Portugal.
Our stay and travel was superb. Special mention to our guide moreover a brotherly figure to us Tiago Silva He really kept the flock together from the very start. They way he planned the tour, it’s itinerary spacing of activities with adequate time for rest and relaxation was commendable. His command in English was noteworthy. He really helped us personally at times when required and was so much close to us. He really gave us the courage to do many of adventures. His selection of restaurants were superb to fell the real taste of local. Portuguese cuisine . Thanks Tiago and kimkim once again for the amazing experience and will always be fresh in my memory. Thanks and looking forward to meet you again.

Hotel Reviews
Vila Gale Cerro Alagoa Hotel
Albufeira
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Évora Olive Hotel
Évora
Authenticity & Character
Location
Rooms where too small to accommodate our luggages
Staff
Cleanliness & Comfort
Hotel Dom Carlos Park
Lisbon
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Surf Lesson - OPTIONAL (not included in the price)
Surf Lesson - OPTIONAL (not included in the price)
Portugal
Quality of Experience
Guides, Drivers and Staff
Timing and heat were a Hindrance
Transport
Sagres and the west Algarve guided tour
Sagres and the west Algarve guided tour
Portugal
Quality of Experience
Guides, Drivers and Staff
Transport
 Algarve à la carte - Full day guided tour
Algarve à la carte - Full day guided tour
Algarve
Quality of Experience
Visit to caves was awesome
Guides, Drivers and Staff
Transport
Évora Guided Day Trip
Évora Guided Day Trip
Portugal
Quality of Experience
Guides, Drivers and Staff
Transport
Coasteering
Coasteering
Portugal
Quality of Experience
Really breathtaking
Guides, Drivers and Staff
Transport
Tour trip
Portugal
Quality of Experience
Guides, Drivers and Staff
Transport
Mountain Bike adventure
Mountain Bike adventure
Portugal
Quality of Experience
Professionalism
Guides, Drivers and Staff
Very helpful and
Transport
Cascais & Sintra Guided Visit
Cascais & Sintra Guided Visit
Portugal
Quality of Experience
Guides, Drivers and Staff
Transport
Guided Tour of Lisbon
Guided Tour of Lisbon
Lisbon
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Tiago Filipe
Tiago
Tiago Filipe
Local specialist in Lisbon | Replied on Aug 28, 2022

Hi Aneeb,

Thank you so much for your words!!

They truly mean a lot to me, although I already had the impression that you enjoyed the trip from what I spoke with you!

You are a wonderful group of people and I would really love to be able to see you again in the future! Maybe to watch a Sporting match when Cristiano Ronaldo joins the club again??!!

All the best!!

Tiago

Our trip to Norway was amazing!
Norway | Aug 1 - Aug 12, 2022

sybil
sybil p.
Hinsdale, IL | Reviewed on Aug 27, 2022
Our trip to Norway was amazing! We loved the summer farm in Innerdalen. Our guides were knowledgeable and friendly. The hike to Romsdalseggen was worth the effort because of the views! Our planner, Linda did a fantastic job incorporating our ideas to create a fun and beautiful trip. Read more

Our trip to Norway was amazing! We loved the summer farm in Innerdalen. Our guides were knowledgeable and friendly. The hike to Romsdalseggen was worth the effort because of the views! Our planner, Linda did a fantastic job incorporating our ideas to create a fun and beautiful trip.

Hotel Review
Renndølsetra
6620

Such a beautiful place! Note that accomodations are rustic but it's the most beautiful place we stayed at while in Norway.

Authenticity & Character
Location
Staff
The owner was very friendly and answered our questions about the farm. The other staff were very nice and friendly even though they were very busy.
Cleanliness & Comfort
The view from my bedroom window.
Local specialist: Linda Veråsdal
Linda
Linda Veråsdal
Local specialist in Norway | Replied on Sep 03, 2022

Hi Sybil & All, thank you for visiting us in Norway and for the lovely review. :-) I really enjoyed planning your trip with you, and think you got to see a lot while you were here. Thank you for sharing your photos! Hope to see you back in Norway another time. Greetings to your family. Best, Linda

Thank you so much we had a fantastic trip and...
Spain | Jul 31 - Aug 5, 2022

N
Niamh A.
Harrison, NY | Reviewed on Aug 27, 2022
Thank you so much we had a fantastic trip and visited so many beautiful and historic palaces. Everything was so easy thanks to your team. From the collection and transport to the local guides onsite we really enjoyed the trip and it was so much more valuable because of the KimKim team. We learned a lot!! Read more

Thank you so much we had a fantastic trip and visited so many beautiful and historic palaces. Everything was so easy thanks to your team. From the collection and transport to the local guides onsite we really enjoyed the trip and it was so much more valuable because of the KimKim team. We learned a lot!!

Hotel Review
Áurea Washington Irving by Eurostars Hotel Company
Granada

Fabulous hotel - Love to see a More expanded menu at the restaurant

Authenticity & Character
Location
Right beside the Alahambra and walk down to the village
Staff
Our receptionist did switch over mid check in to Prioritize other clients but did reach out to apologize.
Cleanliness & Comfort
Local specialist: James Monro
James
James Monro
Local specialist in Sevilla, Spain | Replied on Aug 29, 2022

Hi Niamh,
Great to hear that and thank you for taking the time to write! So pleased you had a great trip and felt you got the most out of the wonderful Andalucian sights & history! All the best and it was a pleasure to plan it with you and have you travelling with us!
Un abrazo, James

Highlights of Jordan
Jordan | Aug 19 - Aug 23, 2022

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Erin H.
Chicago, IL | Reviewed on Aug 27, 2022
We had an absolutely wonderful time in Jordan thanks to Nada’s careful planning and our wonderful driver Jamal! I provided a list of what we wanted to do and see and Nada built the perfect itinerary and took care of all of the planning and booking. She got us the absolute best luxury bubble room in Wadi Rum, as well as fantastic hotels at Petra and the Dead Sea. All of our activities were also booked ahead of time by Nada.
Jamal was our driver for the entire trip and picked us up at the...
Read more

We had an absolutely wonderful time in Jordan thanks to Nada’s careful planning and our wonderful driver Jamal! I provided a list of what we wanted to do and see and Nada built the perfect itinerary and took care of all of the planning and booking. She got us the absolute best luxury bubble room in Wadi Rum, as well as fantastic hotels at Petra and the Dead Sea. All of our activities were also booked ahead of time by Nada.
Jamal was our driver for the entire trip and picked us up at the border. He was very prompt and so kind. He made sure we were always comfortable and well taken care of. He even went above and beyond and bought us fresh spices to take home and cook with.
5 stars for the entire trip and wi would highly recommend booking with KimKim!

Hotel Reviews
Movenpick Dead Sea Spa & Resort
Sweimeh, Amman

Beautiful resort! Amazing private beach on the dead seas, wonderful pool, lots of food options, and the best sunsets!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Toledo Hotel
Amman
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Memories Aicha Luxury Camp
Wadi Rum

The most beautiful place to stay in Wadi Rum. The room was beyond perfect and the staff was very friendly and helpful!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Petra Guest House
Wadi Musa

Beat location in Petra!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Day Trip to Jerash
Day Trip to Jerash
Jordan
Quality of Experience
Guides, Drivers and Staff
Transport
Wadi Rum - Petra
Wadi Rum - Petra
Jordan

Lives up to all the expectations! We spent 7 hours wondering around and exploring the beautiful city.

Quality of Experience
Guides, Drivers and Staff
Transport
3 hour jeep tour in Wadi Rum
3 hour jeep tour in Wadi Rum
Wadi Rum

This was such a fun activity! We loved riding around Wadi Rum and our tour guide was fabulous! He told us all about the area and took the best pictures for us, like photographer quality pictures we are getting printed on canvas for our home.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Nada Altaji
Nada
Nada Altaji
Local specialist in Amman | Replied on Sep 26, 2022

Thank you Erin , makes me happy to know you've had a great trip ,

Best ,

Phenomenal honeymoon experience!!!
Italy | Aug 16 - Aug 24, 2022

Judy
Judy B.
Smyrna, GA | Reviewed on Aug 27, 2022
Harris and the rest of the team were amazing to work with. Harris helped us plan an unforgettable honeymoon with the perfect amount of planned activities and free exploring time in between. The level of communication and his attention to detail to make sure our travels to 3 different cities in Italy were top notch. The detailed recommendations of what we could do with our free time really helped guide us to explore without any stress of where to go/safety/etc. The rest of the team was also... Read more

Harris and the rest of the team were amazing to work with. Harris helped us plan an unforgettable honeymoon with the perfect amount of planned activities and free exploring time in between. The level of communication and his attention to detail to make sure our travels to 3 different cities in Italy were top notch. The detailed recommendations of what we could do with our free time really helped guide us to explore without any stress of where to go/safety/etc. The rest of the team was also phenomenal with extremely quick responses when we had some issues downloading our ticket vouchers for activities and each time got back to us within minutes it seemed! We will definitely use them again for future trips!

Activity Reviews
Aperitivo & Stroll around Sorrento
Aperitivo & Stroll around Sorrento
Sorrento

Great walking tour of Sorrento! This was a great way to get us outside of our regular comfort zone and see parts of the city that we hadn’t even known existed. His recommendations for dinner at the original marina and the hotel bar for the aperitivos were amazing and both spots we probably would not have found on our own. Highly recommend!!!

Quality of Experience
Guides, Drivers and Staff
Transport
Local transfer in Rome
Rome
Quality of Experience
Guides, Drivers and Staff
Transport
Colosseum & Roman Forum Tour
Colosseum & Roman Forum Tour
Rome

Alessandro was an amazing tour guide! He was extremely knowledgeable and personable. Very reception to how the group was responding (on an exceptionally hot day) and gave the perfect level of informaron while also making it more of an open discussion. He also shared information about the city and recommendations for gelato after the tour! Would highly recommend!

Quality of Experience
Guides, Drivers and Staff
Alessandro was amazing!
Transport
Private Amalfi Coast Boat Tour from Positano or Amalfi
Private Amalfi Coast Boat Tour from Positano or Amalfi
Amalfi Coast

This was the best way to end our honeymoon! Our skipper was amazing, pointed out some sights to take our photos against, but gave us a lot of privacy. It was an amazing boat tour with a quick 20 minute stop off at Amalfi for us to walk around and get a snack. He was extremely courteous and it was an excellent experience!!!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Harris Bitsounis
Harris
Harris Bitsounis
Local specialist in Athens | Replied on Sep 22, 2022

Hello Judy & Dakota,

I don't know how to thank you about your beautiful words! The whole team is more than happy that you left the beautiful Mediterraena country of Italy with the best experience and the best memories. I hope that our services and the whole trip made a unique honeymoon for you. I hope to work again in the future and plan a new incredible adventure either in Italy or Greece.

I wish you the best!

Best regards,
Harris

Amazing Trip to South Africa
South Africa | Aug 13 - Aug 23, 2022

Brad
Brad P.
Canada | Reviewed on Aug 27, 2022

thank you Lize and the Kimkim team and our wonderful knowledgeable guides. Rehana and Leisel for a fantastic trip . The experiences from the hike up Table Mountain, Cape Tour and phenomenal Garden Route and all their suggestions made for unforgettable memories! First rate!

Local specialist: Lize Enderstein
Lize
Lize Enderstein
Local specialist in Cape Town, South Africa | Replied on Sep 06, 2022

Dear Brad,
Thank you for your wonderful review and positive comments.
I am delighted to hear that you enjoyed your trip and had a great time in South Africa!
Hope to see you return soon.
Best Wishes, Lize

It was magical
Scotland | Aug 7 - Aug 22, 2022

C
Carolyn S.
Canada | Reviewed on Aug 27, 2022
We started planning this trip a few years ago in 2020. When the pandemic hit we had to pause for two years. As a result the trip had to be planned again. Kate and Alex did a remarkable job both times to create a memorable experience for my mom's 80th birthday. We flew into Edinburgh and explored that city for a few days, then travelled up into the Highlands and back down into Edinburgh. The hotels and attractions they booked were exactly what we wanted. Our trip then shifted into... Read more

We started planning this trip a few years ago in 2020. When the pandemic hit we had to pause for two years. As a result the trip had to be planned again. Kate and Alex did a remarkable job both times to create a memorable experience for my mom's 80th birthday. We flew into Edinburgh and explored that city for a few days, then travelled up into the Highlands and back down into Edinburgh. The hotels and attractions they booked were exactly what we wanted. Our trip then shifted into Ireland as we flew into Belfast and then drove around Ireland staying in a different place every night or two. Again, the hotels, restaurants and attractions were all booked for us, met the precise needs we had and were spaced very well.

I couldn't have built a better trip myself! They customized it for us and it fit us like a glove. There is no question that I would use KimKim again to plan a trip. They saved me so much planning time before the trip and during the trip I didn't have to worry about anything because they had given us such detailed plans. Also, we were able to reach out for support if we needed them.

Alex proactively checked in with us a few times to make sure all was going according to plan. The personal touch was so appreciated.

Local specialist: Alex Rawson
Alex
Alex Rawson
Local specialist in Wales | Replied on Nov 08, 2022

Thank you for your feedback Carolyn. It was such a delight working with yourself to plan such a memorable and special birthday trip for your mother! We are so pleased you enjoyed the special experiences from private bagpiping to a pony trap tour on the Aran Islands.

I hope to be able to work with you again to plan another trip to these fair isles.

With warm wishes,
Alex

AMAZING TRIP! Huge thanks to the Kim Kim team !
Morocco | Aug 20 - Aug 27, 2022

M
Mishael S.
Canada | Reviewed on Aug 27, 2022
I am so glad to have booked my trip with the KimKim team. From the start the communication in planning the trip was exceptional. The trip was organized exactly how we envisioned. We got to visit 4 cities in just one week and the way the trip was organized it allowed us to explore each city in a day and still get the full experience. Our accommodations (hotels/riads) were beautiful and the service was amazing by the hotel staff. Our local tour guides Mohammad and Mustafa did an amazing job in... Read more

I am so glad to have booked my trip with the KimKim team. From the start the communication in planning the trip was exceptional. The trip was organized exactly how we envisioned. We got to visit 4 cities in just one week and the way the trip was organized it allowed us to explore each city in a day and still get the full experience. Our accommodations (hotels/riads) were beautiful and the service was amazing by the hotel staff. Our local tour guides Mohammad and Mustafa did an amazing job in letting us explore Fes and Marrakech by providing us their expertise of the area.
I can’t write this review without saying a special THANK-YOU to our driver Karim without whom the trip wouldn’t have been the same. From the start by picking us at the airport Karim made sure we had a safe transfer to our first city. Karim always came with an amazing attitude each day and really showed us what Moroccan hospitality is all about. He went out of his way to help us with anything we needed. Another added mention is how he would always share with us his own cultural background stories of his home Berber. He would also provide us with extra facts along our journey which just made the whole experience even more enjoyable. I know I will definitely be requesting Karim as our driver when I come back to Morocco with my family.
Thank you to the KimKim team! And Karim for a wonderful memories filled trip.

Hotel Reviews
Oum Palace Hotel & SPA
Casablanca

Loved the service - nice staff

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Palais Sebban
Marrakech

Very beautiful riad

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Dar Mounir
Chefchaouen

Loved the location - so close the main attraction of blue city

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Dar Dar
Rabat

Good welcome tea and breakfast !

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Salam Fes
Fes

Amazing Riad ! And Amaing Staff !! Special tanks to Ayub! Loved his cheerful personality. We really appreciated the time he took to explain the history of the riad and always greeted us with a smile. It definitely elevated our experience at the already beautiful riad.

Authenticity & Character
Location
Staff
Amazing Staff!!
Cleanliness & Comfort
Activity Review
Half-Day Guided Tour of Marrakech
Half-Day Guided Tour of Marrakech
Marrakesh

Absolutely loved Mostafa's company! Will definitely ask for him on our next trip.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Mohamed El Asely
Mohamed
Mohamed El Asely
Local specialist in Atlas Mountains | Replied on Aug 31, 2022
Hi Mishael, Thank you so much for your valuable and prcious words. We really appreciate you taking the time to share your memorable journey and leave us 5-star review. It was an honor for us to learn that you had a great experience with us and we live up to your expectations. We really pride ourselves on receiving your kind feedback and we are thrilled that we had the chance to be part of this beautiful experience for you in our gorgeous country. Our team is always trying to make sure our... Read more

Hi Mishael,

Thank you so much for your valuable and prcious words. We really appreciate you taking the time to share your memorable journey and leave us 5-star review.

It was an honor for us to learn that you had a great experience with us and we live up to your expectations. We really pride ourselves on receiving your kind feedback and we are thrilled that we had the chance to be part of this beautiful experience for you in our gorgeous country. Our team is always trying to make sure our guests have a great time and outstanding experience with us and cater to their wishes. I will pass on your compliments to the whole team, especially to Karim who will be delighted to read your valuable comments.

Thank you again and looking forward to having you again in the Moroccan Kingdom.

Best regards,
Mohamed

Helpful travel service, but still need to do your own research
Iceland | Aug 13 - Aug 20, 2022

B
ben c.
Sudbury, MA | Reviewed on Aug 27, 2022
The trip planning experience was relatively smooth, and we really enjoyed our family vacation to Iceland. Our advisor, Janel, quickly answered questions during the planning stages, and listened to our comments. The itinerary she put together included all of our areas of interest, and all of our bookings went well.
That said, I feel like the level of service was relatively generic and did not appear to leverage any specific insight or knowledge from someone based in country. I would have...
Read more

The trip planning experience was relatively smooth, and we really enjoyed our family vacation to Iceland. Our advisor, Janel, quickly answered questions during the planning stages, and listened to our comments. The itinerary she put together included all of our areas of interest, and all of our bookings went well.
That said, I feel like the level of service was relatively generic and did not appear to leverage any specific insight or knowledge from someone based in country. I would have liked to have more options to choose from when deciding on places to stay, and the ability to customize a bit more. I would have prioritized lodging better suited to having 2 young kids, for instance. Also, knowing that we would be arriving to the airport after the rental car shuttle closed, would have been helpful to start off. Or knowing that during our time in Reykjavik, there would be a major event (marathon) occurring that would impact driving and parking at our hotel.
Overall, KimKim and Janel provided a useful service for making a wonderful country accessible. Next time, I would do additional diligence to make sure all the details fit our needs.

Hotel Reviews
Vík Apartments
Vik I Myrdal

Modern, roomy, and functional. great for families. grocery store across the street a bonus.

Authenticity & Character
Location
Cleanliness & Comfort
Farmhouse Lodge
Vík

Nice place, but a little cramped for a family with 2 young kids.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Héradsskólinn Historic Guesthouse
Laugarvatn

Decent and roomy. lacks a few amenities like hand soap. towels like sandpaper. restaurant at hostel across the street was very good.

Authenticity & Character
Location
Cleanliness & Comfort
Fosshotel Hellnar
Hellnar
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Heimaleiga
Reykjavík

Do not book this hotel on the weekend - our room was next to a nightclub that was open til 3am with extremely loud music.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Blue Lagoon
Iceland

relaxing, as advertised. the water did leave my skin feeling weird though.

Jokulsarlon glacier lagoon amphibian boat tour
Jokulsarlon glacier lagoon amphibian boat tour
Iceland

pretty typical tourist attraction, wish they had gone closer to the glacier. was raining during our trip, which was not ideal, but still a beautiful sight.

The Secret Lagoon
The Secret Lagoon
Iceland

better than I expected, nice relaxing environment. however, my son's sneakers were stolen from the locker room.

Quality of Experience
Local specialist: Janel Doyle
Janel
Janel Doyle
Local specialist in Iceland | Replied on Oct 18, 2022

Hi Ben! Thank you so much for your feedback, we really appreciate it. I’m sorry to hear that you were not completely satisfied with your lodging options and did my best to review this with you prior. We do work diligently with families that are traveling to ensure that the drive time is enjoyable and lodging is located near sites of interest. I would like to thank you again for working with us to plan your trip to Iceland and happy to meet with you via phone to learn more about your overall holiday feedback.

Our vacation to Croatia was wonderful and stress free
Croatia | Aug 19 - Aug 23, 2022

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Casey C.
Golden, CO | Reviewed on Aug 26, 2022

Our vacation to Croatia was wonderful and stress free due to Nikola's preplanning and booking of all of accomodations, restaurants, activities, and transfers. All the service providers were professional, punctual, and courteous. Special thanks to our Split tour host Ivana, our driver Joseph from Split to Dubrovnik, and Mirko our Elafiti Islands boat tour skipper for some memorable days.

And very special thanks to Nikola for being just a phone call away and handling our schedule changes.

Local specialist: Nikola Vojvodić
Nikola
Nikola Vojvodić
Local specialist in Zagreb | Replied on Sep 01, 2022

Hi Casey, thank you so much for the kind words, and wonderful review! Hope to see you back in Croatia soon.
Sending my regards from Zagreb!
Nikola

The MOST incredible experience!
Morocco | Aug 15 - Aug 22, 2022

Jordan
Jordan A.
Vancouver, WA | Reviewed on Aug 26, 2022
My fiancé and I recently booked an incredible trip to Morocco through Kim Kim and Wanderlust and we could not have been more happy! This was our very first time to Africa and every step of the process from start to finish was seamless and comfortable. For a very risk averse person such as myself, this prevented many a sleepless night worrying about accommodations, itinerary options and transportation, all of which can become a bit of a nuisance when trying to make the most of money and time.... Read more

My fiancé and I recently booked an incredible trip to Morocco through Kim Kim and Wanderlust and we could not have been more happy! This was our very first time to Africa and every step of the process from start to finish was seamless and comfortable. For a very risk averse person such as myself, this prevented many a sleepless night worrying about accommodations, itinerary options and transportation, all of which can become a bit of a nuisance when trying to make the most of money and time.

Once we expressed interest in our destination, we were matched with Megan, an incredible advisor who was honestly a saint. I had so, so many questions, from recommendations on tipping to Roman ruin sites and much more. She was so prompt in responding through instant messenger and after we chatted for a bit, she sent me a fully formed itinerary that we could customize. The BEST! Payment through the online portal was simple and straightforward and adjustments in planning sites to see can be made even after the initial trip is finalized. It was a very enjoyable experience.

Now, for the really brilliant part. We totally lucked out with our guide, Hassan Amraoui. I can honestly say I've never met a person like him. Both my fiancé and I wholly believe the BEST part of our trip were the hours in between destinations simply talking with him. To be able to look back on a trip to AFRICA, with all its beauty and splendor, and think, "Wow, those hours spent in the car talking with our friend were the best part," is something I could have never predicted. He is a kind, engaging, considerate and a 100% genuine human being. He cared so much for our experience and wellbeing and we felt totally safe in his care. He shared his family history, his love of languages, cultures and people and made our trip the experience it was. I cannot begin to describe the relief and joy when, after getting off the plane in a new land after a 14 hour flight, you're met by a person such as Hassan, with the big smile and heart he has. I honestly consider him my good friend. If you are lucky enough to work with Hassan, this alone will make your trip outstanding.

All in all, this was truly a trip of a lifetime. My fiancé (then girlfriend) and I were engaged in Chefchaouen on this trip and Morocco will always hold a special place in our hearts. I will absolutely be using Kim Kim/ Wanderlust in the future and I give them my fullest recommendations. This is a truly stellar company. Hassan is a truly stellar human being. Much love to them all.

Hotel Review
Riad Kalaa
Rabat

Absolutely beautiful! The dining was phenomenal and the topside pool was so refreshing after a hot day in Rabat!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Megan Lower
Megan
Megan Lower
Local specialist in Massachusetts | Replied on Aug 29, 2022

Thank you so much, Jordan! I'm so glad you enjoyed your time, and I always appreciate hearing wonderful things about our drivers!

Marina was amazing! So great to work with and...
Portugal | Aug 16 - Aug 25, 2022

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Phoebe M.
Bradenton, FL | Reviewed on Aug 26, 2022

Marina was amazing! So great to work with and our trip was everything we had hoped for. When Marina was out, she had someone available for any questions. We had one hiccup our last day, when our car service for the airport did not arrive at 315am. We had someone still available and respnded promptly when we reached out. We ended up needing a cab that the hotel scheduled, and Marina and her team will be refunding us accordingly. Amazing service. Will certainly use KimKim for future travels. So happy with the outcome!

Local specialist: Marina Courtaut
Marina
Marina Courtaut
Local specialist in Madrid | Replied on Sep 05, 2022

Hi Phoebe. thank you so much for your kind words, it was a pleasure to create this experience for you in Portugal and I am thrilled Mike and you enjoyed your Honeymoon :) I am glad that despite the incident with your departure transfer you had a great time. I will pass your kind words to all the team. Warmest regards, Marina

An amazing 12 days in France (family of 4)
France | Aug 8 - Aug 19, 2022

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Dawn B.
Belmont, CA | Reviewed on Aug 26, 2022
We really enjoyed our experience planning our trip with KimKim and our rep Simon. We were thrilled with the collaboration to set up the trip and how Simon accomodated our requests and questions especially as it related to suitability for our children. It wasn’t a one time correspondence, but a good back and forth of ideas, suggestions and then a final plan. Once we arrived it was such a breeze. Everything happened as it should and made our trip so enjoyable. Standout tours were Cedric... Read more

We really enjoyed our experience planning our trip with KimKim and our rep Simon. We were thrilled with the collaboration to set up the trip and how Simon accomodated our requests and questions especially as it related to suitability for our children. It wasn’t a one time correspondence, but a good back and forth of ideas, suggestions and then a final plan.

Once we arrived it was such a breeze. Everything happened as it should and made our trip so enjoyable. Standout tours were Cedric with Normandy Excursions (he was really amazing keeping our children's attention!), Manuel at the Eiffel Tower, chocolate and pastry tours of Le Marias and Loire Valley wine.

We have already recommended kimkim to friends and will certainly use them again.

Hotel Review
Hotel Sainte-Beuve
Paris

Wonderful hotel, great location and amazing staff. We had a lovely experience at this hotel for our family of 4. The breakfast was phenomenal.

Authenticity & Character
Location
Easy access to multiple metro lines and the neighborhood itself is wonderful to explore and relax in.
Staff
Cleanliness & Comfort
Local specialist: Simon Hardy
Simon
Simon Hardy
Local specialist in Marseille, France | Replied on Nov 09, 2022

Bonjour Dawn and Brian,
Thank you so much for your review
It is so important to us to get some comments on each tour and especially from our local guides. Cedric is our trustful guide in Normandy, and we are happy to read that he adapted the tour to your family!
See you soon in another region of France!
Regards,
Simon

Our trip was INCREDIBLE! Adriana and Yuliana ...
Costa Rica | Aug 14 - Aug 25, 2022

Carolyn
Carolyn C.
Canada | Reviewed on Aug 26, 2022

Our trip was INCREDIBLE! Adriana and Yuliana were BEYOND helpful and had wonderful suggestions to make our holiday even more special! As a single
mom this was a very special trip and we felt safe and participated in EVERY adventure possible from ziplining to rafting to animal walks, a volcano hike, hot springs, surfing, parasailing, whale and dolphin watching to suspension bridges….
THANK YOU!
Carolyn

Local specialist: Yuliana Valverde
Yuliana
Yuliana Valverde
Local specialist in San José, Costa Rica | Replied on Aug 26, 2022

Hi Carolyn,

I hope you are well.

Thank you for taking the time and leave us this amazing review.
I was more than glad in assisting you during this time.

It is great to know you and your kids enjoyed every destination you had included in the itinerary and have fun in all the different activities.

I hope you could visit different locations in Costa Rica in the future, we will be more than glad to assist you in planning the new adventure.

Kind regards from Costa Rica,
Yuliana

Amazing Iceland - August 1st - 13th
Iceland | Aug 1 - Aug 13, 2022

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Christina L.
Phoenix, AZ | Reviewed on Aug 26, 2022
Two weeks in Iceland and it was an incredible journey! Our agent, Rinolda created a fantastic trip plan for us. We had one phone call with her and she understood everything we wanted for our travel. All the arrangements were great! The driving routes were well planned with numerous site seeing suggestions. We had no problems with hotel reservations and they were all very nice! There is so much to explore in this beautiful country! The waterfalls were all gorgeous! Dynjandi is the... Read more

Two weeks in Iceland and it was an incredible journey! Our agent, Rinolda created a fantastic trip plan for us. We had one phone call with her and she understood everything we wanted for our travel. All the arrangements were great! The driving routes were well planned with numerous site seeing suggestions. We had no problems with hotel reservations and they were all very nice!

There is so much to explore in this beautiful country! The waterfalls were all gorgeous! Dynjandi is the most beautiful falls I have ever seen! Latrabjarg Cliffs was magnificant with puffins and seabirds! Blue Lagoon was therapeutic with its spa! We took a two day South Coast tour and our tour guide Luba was wonderful! We love our trip so much that we are already planning to go back.
KikKim will definitely be our agent again!

Local specialist: Rinolda J
Rinolda
Rinolda J
Local specialist in Iceland | Replied on Oct 04, 2022

Hi Christina,

It was my pleasure to plan your holiday together! Thank you for the beautiful review.

We had a great time in Ecuador! It’s a wonde...
Ecuador | Aug 10 - Aug 23, 2022

Kevin
Kevin F.
North Canton, OH | Reviewed on Aug 25, 2022
We had a great time in Ecuador! It’s a wonderful place to visit and the people are very friendly. Our trip was about 2 weeks and we stayed in the mountains between Quito and Cuenca. Our driver Christobal was great and Isabel with Kim Kim did a great job at making all of the arrangements at the hotels and coordinating all of the activities. I would highly recommend using both Isabel with KimKim and Christobal if you want to have a nice time in Ecuador! Thanks again! 😃 Read more

We had a great time in Ecuador! It’s a wonderful place to visit and the people are very friendly. Our trip was about 2 weeks and we stayed in the mountains between Quito and Cuenca. Our driver Christobal was great and Isabel with Kim Kim did a great job at making all of the arrangements at the hotels and coordinating all of the activities. I would highly recommend using both Isabel with KimKim and Christobal if you want to have a nice time in Ecuador! Thanks again! 😃

Hotel Reviews
Hostal Posada Del Angel
Cuenca

This place is amazing! Perfect location. Everything about it is wonderful. And the people who work there are very friendly. They could not be nicer and more helpful. It is a fantastic place to stay in a wonderful town!

Authenticity & Character
The building is wonderful! And it’s surroundings are great!
Location
The location is perfect!
Staff
The staff could not be better! They’re very nice.
Cleanliness & Comfort
The place is very clean!
Pucara Tambo
Riobamba

This place is fantastic!

Authenticity & Character
It’s like staying in a museum!
Location
It’s up on a hill with a view of the town/city. The view couldn’t be nicer!
Staff
The people couldn’t be nicer!
Cleanliness & Comfort
It was fantastic!
La Floresta
Baños

It doesn’t get any better!

Authenticity & Character
The place is fantastic!
Location
It’s right in town - close to everything!
Staff
The staff couldn’t be nicer!
Cleanliness & Comfort
Everything was great!
Hosteria PapaGayo
Machachi

This place is fantastic!

Authenticity & Character
It doesn’t get any better!
Location
Beautiful grounds!
Staff
The people are very friendly!
Cleanliness & Comfort
It’s like a dream come true!
El Edén Treehouse
Mindo

It doesn’t get any better!

Authenticity & Character
It’s in the woods with allot of humming birds and natural flora and fauna.
Location
It’s a great location. Out of town but a short drive from the town’s center.
Staff
The people are very nice!
Cleanliness & Comfort
It was as nice as it gets.
Viajero Quito Hostel
Quito

It doesn’t get any better!

Authenticity & Character
The place is fantastic!
Location
Staff
Friendly staff!
Cleanliness & Comfort
The place is very nice!
Local specialist: Isabel Pérez
Isabel
Isabel Pérez
Local specialist in Quito | Replied on Aug 31, 2022

Hi Kevin, I'm glad to hear that you have a great time in Ecuador! You had a chance to experience some of the culture as well as the diverse wildlife. There is still much to see and do in Ecuador, hope you can come back soon!

Best,
Isabel

Bea and Karin were fantastic, especially thie...
Spain | Aug 9 - Aug 18, 2022

J
Jeff S.
Los Angeles, CA | Reviewed on Aug 25, 2022
Bea and Karin were fantastic, especially their response time to all our messages. Really made a difference in our trip. Read more

Bea and Karin were fantastic, especially their response time to all our messages. Really made a difference in our trip.

Hotel Review
Hotel Boutique Casa del Poeta Sevilla
Sevilla
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Beatriz De Pablo Rocha
Beatriz
Beatriz De Pablo Rocha
Local specialist in Madrid | Replied on Aug 26, 2022

Hi Jeff! We are really thankful for your words to our team, we always try to give our best to our travelers and we are happy to be there for everything that is needed. Thank you again! It was a pleasure to work with you. Best regards to both, Bea.

Why travelers love kimkim

Custom trips for independent travelers who are too busy to plan
Customize your trip with the help of a local travel specialist

Kimkim has handpicked the world’s top local travel specialists so you will have peace of mind and an unforgettable trip that meets your exact requirements.

Authentic travel experiences

Kimkim’s local specialists ensure that you will have the best experience based on up-to-date local insights. On top of that, the vast majority of your money will go straight to support and grow local economies.

Secure & easy booking

Once you are happy with the trip, you can easily book via kimkim’s secure payment platform.

Local support during your trip

You can always reach your local specialist with a quick message or call in case you hit a snag during your trip, or simply want some great local recommendations.