Kimkim Trip Reviews

4.8
Based on 16,953 ratings
Read 16,953 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Another amazing trip!
France | Mar 23 - Mar 29, 2025

M
Manoj I.
Chicago, IL | Reviewed on Mar 30, 2025
An amazing travel experience was had! Sebastian’s meticulous planning ensured a seamless itinerary. The hotel and location were ideal, situated centrally near attractions and in a vibrant neighborhood. The tours were exceptional, with knowledgeable guides who enhanced the overall experience. We felt like we got the full Parisian experience. Despite traveling with two young children, the trip was remarkably smooth and enjoyable for all. The children remained engaged throughout the journey... Read more

An amazing travel experience was had! Sebastian’s meticulous planning ensured a seamless itinerary. The hotel and location were ideal, situated centrally near attractions and in a vibrant neighborhood. The tours were exceptional, with knowledgeable guides who enhanced the overall experience. We felt like we got the full Parisian experience.

Despite traveling with two young children, the trip was remarkably smooth and enjoyable for all. The children remained engaged throughout the journey with the recommendations. This was our second booking through KimKim, and we anticipate future endeavors with the company. Their user-friendly platform significantly enhances our travel experience, allowing us to fully immerse ourselves in the destinations.

Hotel Review
Hotel Bastille Spéria
Paris

Although the rooms were smaller compared to US hotels, they were reasonable considering we're in Paris! The location was exceptional, and I thoroughly enjoyed the neighborhood it was located in. The Italian restaurant across the street was particularly impressive and I highly recommend it. The surrounding area offered a diverse culinary scene with numerous excellent restaurants. The hotel’s breakfast buffet was exceptional, and the overall cleanliness and efficiency of the establishment were commendable. I would be delighted to stay there again in the future.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Paris: Illuminations Seine River Cruise
Paris: Illuminations Seine River Cruise
Paris

An excellent commencement to our journey. We were fortunate to witness the city’s prominent landmarks and get a great overview of our home for the next week. Regrettably, we wish we had scheduled our visit slightly later in the evening to experience the city’s illuminated beauty.

Quality of Experience
Guides, Drivers and Staff
Transport
Louvre Treasure Hunt (kids or teens tour)
Louvre Treasure Hunt (kids or teens tour)
Paris

Our guide, Tiffen, was exceptional in maintaining the engagement of both children and adults throughout the tour. Through insightful commentary, we gained a comprehensive understanding of the Louvre’s historical significance and the historical context of the artwork it houses. The incorporation of a treasure hunt element significantly enhanced the enjoyment of the experience for the children, who were particularly delighted by the prize they received at the conclusion of the tour. The duration of the two-hour session was highly appropriate.

Quality of Experience
Guides, Drivers and Staff
Palace of Versailles Half day trip (Skip the line, audioguided & gardens) by minivan from Paris
Palace of Versailles Half day trip (Skip the line, audioguided & gardens) by minivan from Paris
Paris

A must-see attraction in Paris, Versailles offers a captivating experience despite the lengthy commute from the city center. The driver’s entertaining commentary provided an engaging narrative while commuting to Versailles. The audioguide offered a comprehensive historical account, however, its detailed nature may occasionally hinder sustained attention. The gardens are resplendent, though vibrant array of blooms were missing for us during the early spring season. Nevertheless, navigating through the extensive palace can become congested, particularly during peak tourist hours.

Quality of Experience
Guides, Drivers and Staff
Transport
Opera Garnier visit
Opera Garnier visit
Paris

A comprehensive tour of an exceptionally grand opera house left a lasting impression. Its imposing architecture and regal aura were truly awe-inspiring. However, the two-hour duration proved somewhat protracted for what was to be seen. Despite this, the guide’s exceptional engagement skills ensured that we remained captivated throughout the experience.

Quality of Experience
Guides, Drivers and Staff
Guided tour of Paris and secret Montmartre in a Citroën 2CV
Guided tour of Paris and secret Montmartre in a Citroën 2CV
Paris

The highlight of our trip was undoubtedly the exhilarating experience of racing around the city in a Citroen 2CV, the iconic French car. The exceptional driving skills and captivating entertainment value of the drivers made it an unforgettable experience for all ages, including the children. We captured some of the most memorable photographs with the car positioned in front of iconic landmarks such as the Montmartre, Eiffel Tower, and Arc de Triomphe. Passersby were captivated by our presence, often capturing images of us as if we were movie stars during our thrilling drives. This unique mode of transportation provided an exceptional opportunity to explore the city while immersing ourselves in its vibrant atmosphere.

Quality of Experience
Guides, Drivers and Staff
Transport
 Macaron Cooking Class
Macaron Cooking Class
Paris

I selected this experience for my children, and they thoroughly enjoyed it. It was a remarkable opportunity to witness a genuine Parisian apartment and create our own macarons, immersing ourselves in the authentic Parisian experience. The tour was exceptionally efficient and entertaining. Was great talking to the chef to learn more about French food and culture. If you have a passion for macarons, this is an indispensable activity.

Quality of Experience
Guides, Drivers and Staff
Private Transfer from Paris hotel to Paris Charles de Gaulle (CDG)
France

Professional and reliable drivers who prioritize safety and punctuality. The pickup service was provided in a luxurious minivan, ensuring a comfortable and convenient experience.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Sebastian Prino
Sebastian
Sebastian Prino
Local specialist in Marseille | Replied on Mar 31, 2025

Hi Manoj,

Wow, thank you so much for your kind words! I’m absolutely thrilled to hear that you had such an amazing experience and that everything went smoothly—especially with two young children! It was a pleasure planning your trip, and I’m so glad you enjoyed the hotel, the tours, and the full Parisian experience.

Your feedback means a lot, and I truly appreciate you trusting me (and KimKim) with your travels again. Looking forward to helping you plan your next adventure whenever you're ready! 😊✨

A bientôt!
Sebastian

Events were great!
Greece | Mar 16 - Mar 25, 2025

C
Chris H.
Austria | Reviewed on Mar 30, 2025

Hi Everyone,

Our trip was fantastic. Each hotel was very good. All of the scheduled tours were excellent. The tour guides: Marika (Acropolis tour), Elissavet (Food tour), and especially Petros and Panagiota (Orange Farm tour). These individuals made already interesting and fascinating tours even more enjoyable and personable.

Thank you for the planning,

Christopher Hutchinson

Local specialist: Erica Gerakos
Erica
Erica Gerakos
Local specialist in Kimkim HQ | Replied on May 09, 2025

Thank you, Chris, for the review and for sharing your experience about your second trip with Kimkim! 💛 It was so fun helping your dad plan this special spring trip to Greece, to meet up with you and your family in such a beautiful and adventurous place! 🇬🇷 I’m so glad to hear the hotels and tours were great, and that the guides made everything even more enjoyable. I hope your son had a blast on the Orange Farm tour—it sounds like a fun experience! 🍊

The trip was amazing, would use again in hear...
Italy | Mar 7 - Mar 14, 2025

Brent
Brent S.
Dallas, TX | Reviewed on Mar 30, 2025

The trip was amazing, would use again in heartbeat. Luca was awesome during the planning stage and very responsive while on the trip.

Local specialist: Luca D'Arcangelo
Luca
Luca D'Arcangelo
Local specialist in Rome | Replied on Mar 31, 2025

Ciao Brent!

I am so happy you enjoyed your trip and thank you so much for the kind words!! 😍
It has been a true pleasure planning your Italy trip and can't wait to have you here again for another round!

All the best!
Luca

We had such a great trip with Serendipity Ad...
Costa Rica | Mar 12 - Mar 22, 2025

Joyce
Joyce C.
San Mateo, CA | Reviewed on Mar 29, 2025
We had such a great trip with Serendipity Adventures. We were well taken care of by Elena and Wilman. The drive from the airport to our first hotel in Monteverde was wonderfully relaxing as Fernando from RideCR took us to the Cloud Forest Lodge. Cloud Forest Lodge was everything we could have hoped for in Monteverde accommodations. Nestled in the Cloud Forest the grounds were beautiful. The room was large and clean. I loved the bed and especially the pillows! We had a... Read more

We had such a great trip with Serendipity Adventures. We were well taken care of by Elena and Wilman.

The drive from the airport to our first hotel in Monteverde was wonderfully relaxing as Fernando from RideCR took us to the Cloud Forest Lodge.

Cloud Forest Lodge was everything we could have hoped for in Monteverde accommodations. Nestled in the Cloud Forest the grounds were beautiful. The room was large and clean. I loved the bed and especially the pillows!

We had a fantastic Bird Watching hike in the Curi-Cancha Reserve with Andy from Forest Alive. Andy was so knowledgeable and we got so much out of it. Andy stopped at a local bird watching site early in the morning to point out all of the early riser birds. Then we had a great stop at the Monteverde Coffee Center, where we treated to the Costa Rican method of brewing coffee called Vandola. It is an elaborate method and the coffee was superb. After a rest we proceeded to the Curi-Cancha. I like the Curi-Cancha reserve because it is quieter than the Monteverde Cloud Forest and while different many of the sam birds are at both places.

In the afternoon, we had a Coffee & Chocolate Tour at the Don Juan Monteverde center. The tour was great and very informative. Chocolate and Coffee as well as Sugar Cane were demonstrated with the process for each. These are such important commodities for Costa Rica, that I think you can't really go to Costa Rica without such a tour.

The next day had us up bright and early for another bird watching tour in the Monteverde Cloud Forest. We got to see the Resplendent Quetzal as well as a lot of other birds on our hike.

After an afternoon nap, we were ready for a night walk in the Children's Cloud Forest. We did not see as much as I would have liked, but you can't predict what may be out after dark.

Sadly, it was time to leave Monteverde and travel to La Fortuna. We had a private transfer over the mountain and down to Arenal Lake for a ride across the lake to La Fortuna. Glad we were not driving! The drivers do such a good job of navigating narrow and difficult roads. Loved the boat ride. Our boat captain found a Howler monkey on the way, very exciting.

We arrived at our lodging the Arenal Hotsprings Resport and Spa. It is an amazing place with beautiful grounds. Our suite was perfect. The beds comfortable and the pillows good (not as good as the Cloud Forest Lodge, but I would not complain about them.) We had a great view of the Arenal Volcano from our room.

The next day again started early with Mariano from Serendipity Adventures. We did an early morning hike at the Arenal Volcano and then a hike at Hanging Bridges before visiting the La Fortuna Waterfall. It was an amazing day. We saw so much and Mariano was just a wonderful guide.

The next day we did a canal tour of the Cano Negro Wildlife Refuge with Canoa Aventura. Our guide, Joda (I think that's right, we called him Jo), did a great job showing us what the Rio Frio had to offer as far as wildlife. Would not have missed this tour for anything.

The next day we transferred to Tortuguero with a private driver. It turned out that Mariano was our driver for the day. He was so much fun and we had a very pleasant trip to the "boat dock" for the boat that would take us to Tortuguero.

The river crossing is a little difficult in March as Costa Rica has not had much rain by then and the river is down making the boat captain really earn his pay to successfully navigate the shallow waters. But Ronny handled the trip superbly. Our hotel, Manatus Hotel, provided the boat, the driver, and our guide for the trip Lilly. It was a great introduction to Tortuguero.

I can't say enough wonderful things about Tortuguero. I just love floating down the canals looking for birds, monkeys, lizards, caman, crocodiles and anything else we run across. It is so beautiful and so peaceful. I don't think I would ever get tired of it. We did early morning canal trips and afternoon canal trips looking for beautiful birds and amazing wildlife. Our guides, Ronny, Bony and Lilly were all so great.

Well all good things come to an end and it was time for the trip back to San Jose for the journey home. The Hotel Manatus provided transportation back to San Jose in a comfortable bus. It was a good trip with our guide providing fascinating information about banana production and information about Costa Rica.

We spent the night in the Hilton Garden Inn, at La Sabana. After our amazing trip, this was a good hotel to relax in before our flight the next morning.

We had a private transfer with Fernando again of RideCR. Can't say enough about have private transfers in Costa Rica. You can drive, but I have seen the roads and the other drivers and just do not think it is a good idea.

We totally loved our trip and can't wait to do it again.

Hotel Review
Arenal Springs Resort & Spa
La Fortuna

Arenal Springs Resort & Spa was definitely the highlight of my accommodations on this trip. The place was simply luxurious and stood out compared to the other hotels. Everything about it was top-notch, from the atmosphere to the services provided. I felt entirely pampered during my stay. It's one of those places you can't help but look forward to coming back to after a day of exploring.

Activity Reviews
Private: Half-day Birdwatching Hike in Curi-Cancha Reserve
Private: Half-day Birdwatching Hike in Curi-Cancha Reserve
Monteverde

Our guide Andy, made this a very special trip. He was so fun and easy to be with. He really knows his birds and helped us find and identify many that we would not have seen without him. I do like the Curi-Cancha Reserve. It is so beautiful with lots of opportunities for seeing special birds.

Quality of Experience
Guides, Drivers and Staff
Transport
Monteverde Cloud Forest Reserve Guided Hike
Monteverde Cloud Forest Reserve Guided Hike
Monteverde

Monteverde Cloud Forest is just awesome. You can do the walk without a guide, but you get so much more out of it, if you have one.

Quality of Experience
Guides, Drivers and Staff
Transport
Tortuguero Village Visit
Tortuguero Village Visit
Tortuguero

Great little walk around the village. You do not realize how close you are to the Carabean Sea until you walk through the village. A nice fruit milkshake just hit the spot on a hot day.

Quality of Experience
Guides, Drivers and Staff
Transport
Coffee & Chocolate Tour
Coffee & Chocolate Tour
Costa Rica

This was fun and informative tour. Chocolate and coffee are so important to the history and economics of Costa Rica. It was great to learn about the growing and the processes for making coffee and chocolate. Definitely glad I did this tour.

Quality of Experience
Guides, Drivers and Staff
Transport
Night Walk in the Monteverde Cloud Forest Reserve
Night Walk in the Monteverde Cloud Forest Reserve
Monteverde

The history of how the Children's Cloud Forest was created is amazing. European children were moved to conduct bake sales and other fund raisers to help preserve what is now known as the Children's Cloud Forest in honor of their efforts.

Quality of Experience
Guides, Drivers and Staff
Transport
Guided Boat Excursion Through the Tortuguero Canals
Guided Boat Excursion Through the Tortuguero Canals
Tortuguero

Love, love, love touring through the Toruguero Canals. You see something different all of the time. Our guides were great: Ronny, Bony and Lilly did an excellent job!

Quality of Experience
Guides, Drivers and Staff
Transport
Hanging Bridges, La Fortuna Waterfall, and Arenal Volcano
Hanging Bridges, La Fortuna Waterfall, and Arenal Volcano
Arenal/La Fortuna

Awesome tour with Mariano! He was just great. So informative. He had a great sense of humor and was just so fun!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
 Guided Boat Excursion Through the Tortuguero Canals -Private
Guided Boat Excursion Through the Tortuguero Canals -Private
Tortuguero

I told you I can't say enough good things about Tortuguero and cruising around the canals looking for wildlife.

Quality of Experience
Guides, Drivers and Staff
Transport
Boating in Caño Negro Wildlife Refuge
Boating in Caño Negro Wildlife Refuge
Arenal/La Fortuna

This was a fantastic tour. You just see so much more from the vantage point of being on the water. Great tour!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Elena Mora
Elena
Elena Mora
Local specialist in Cartago, Turrialba | Replied on Mar 30, 2025
Hola Joyce, Thank you so much for your wonderful review⭐⭐⭐⭐⭐! We are so thankful for the opportunity to organize your journey and thrilled to hear that you had an amazing experience with Serendipity Adventures. It was a pleasure planning your trip, and we’re glad you enjoyed Monteverde, Arenal, and Tortuguero, along with the incredible wildlife and unique tours.
Your kind words about our guides, accommodations, and transfers mean a lot to us.
We’d love to welcome you back for another...
Read more

Hola Joyce,

Thank you so much for your wonderful review⭐⭐⭐⭐⭐! We are so thankful for the opportunity to organize your journey and thrilled to hear that you had an amazing experience with Serendipity Adventures. It was a pleasure planning your trip, and we’re glad you enjoyed Monteverde, Arenal, and Tortuguero, along with the incredible wildlife and unique tours.
Your kind words about our guides, accommodations, and transfers mean a lot to us.
We’d love to welcome you back for another unforgettable adventure in Costa Rica! 🌿🐒☀️you can ask for me and I will be more than happy to create a second unforgettable experience in this paradise.
Thank you very much, Pura Vida!

Elena Mora
Serendipity Adventures

The total Icelandic experience was beyond be...
Iceland | Mar 21 - Mar 28, 2025

M
Miriam K.
Canada | Reviewed on Mar 29, 2025
The total Icelandic experience was beyond belief. The people , scenery, food, and attractions were breathtaking. The hotels were perfect and breakfast delicious. The Sky Lagoon was one of my favourites along with the glacier walk and Blue cave. What an extraordinary country. Read more

The total Icelandic experience was beyond belief. The people , scenery, food, and attractions were breathtaking. The hotels were perfect and breakfast delicious. The Sky Lagoon was one of my favourites along with the glacier walk and Blue cave. What an extraordinary country.

Hotel Reviews
Reykjavík Marina - Berjaya Iceland Hotels
Reykjavík

This is a wonderful hotel , walking distance to many interesting sites.

Authenticity & Character
Location
Very close, within walking distance to many interesting features
Staff
Very curtious
Cleanliness & Comfort
Love the Occitaine body and bath products.
Signature by Vík Apartments
Vik

Beautifully appointed apartment. Very modern and spacious for the three of us.

Authenticity & Character
Location
Walking distance to some wonderful restaurants
Staff
Sorry, there was no staff at the apartments. But it had everything you required including a washing machine and dryer if needed.
Cleanliness & Comfort
Fosshotel Baron
Reykjavík

Slightly older building but clean and efficient, great breakfasts

Authenticity & Character
Location
Good location , we walked everywhere from the hotel.
Staff
Cleanliness & Comfort
Activity Reviews
Sky Lagoon - Experience the seven-step Sky Ritual
Sky Lagoon - Experience the seven-step Sky Ritual
Iceland

My favourite, smaller and more intimate than Blue Lagoon

Quality of Experience
Guides, Drivers and Staff
Very friendly, helpful, very knowledgeable about the area though many we met were not Icelanders
Transport
My niece was our driver and she drove everywhere as though she lived there.
Crystal Blue Ice Cave
Crystal Blue Ice Cave
Iceland

This was breathtaking. So incredible to know you are inside one of the glaciers

Quality of Experience
Transport
Reykjavík Classic Whale Watching
Reykjavík Classic Whale Watching
Iceland

For three hours out on the rough seas we saw nothing but birds, no whales. I know there is no guarantee that you will and we were offered free tickets to try again in the future. Many people were sick even though tablets were offered at the start (poor crew who have the unenviable job to clean up)

Local specialist: Guðmundur Pálmason

All good but it was difficult and time consum...
Japan | Mar 24 - Mar 26, 2025

P
Paula G.
Newark, NJ | Reviewed on Mar 29, 2025
All good but it was difficult and time consuming communicating with Shona. Read more

All good but it was difficult and time consuming communicating with Shona.

Hotel Review
Hakuba Tokyu Hotel

A little lodge like but the rooms are spacious and clean Very Reasonable priced Staff a little neurotic Restaurant only open for breakfast and Not dinner No bar and Wasn't disclosed to us

Authenticity & Character
Location
See above
Staff
See above
Cleanliness & Comfort
Activity Review
Full Day Sake Tasting & Snow Monkey Park Tour (Join-in)
Full Day Sake Tasting & Snow Monkey Park Tour (Join-in)
Nagano

Kerin and Sean were amazing! Loved everything about the tour

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Shona Zhang
Shona
Shona Zhang
Local specialist in Japan | Replied on Apr 08, 2025

Hi Paula
I do apologize for not being able to reply to you in a timely manner. I had to spend some time researching and looking into the issues before the trip, which caused the delay.However, it seems that the hotel in Hakuba was booked by yourselves, so I'm really sorry that it didn't meet your expectations. Thank you for your support of KK and my work.
Best Regards
Shona
Shona

We enjoyed our trip very much as the 4 areas ...
Patagonia | Mar 4 - Mar 22, 2025

D
David M.
Chicago, IL | Reviewed on Mar 29, 2025
We enjoyed our trip very much as the 4 areas visited were a nice mix. Our two cultural experiences, dinners with local hosts, were very special, and we would use Kim Kim again. Read more

We enjoyed our trip very much as the 4 areas visited were a nice mix. Our two cultural experiences, dinners with local hosts, were very special, and we would use Kim Kim again.

Hotel Reviews
Palo Santo Hotel
Buenos Aires
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Mirador del Lago
El Calafate

Very nice place, good restaurant…at times a bit noisy from traffic.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Design Suites Bariloche
San Carlos de Bariloche

Very nice place with jacuzzi in the room. Good restaurant and helpful staff.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hostería Patagón
Villa La Angostura

This was comfortable and quiet, we did have problems with WI-FI. Struggled with communication with staff.

Authenticity & Character
Location
We were too far from town.
Staff
Cleanliness & Comfort
La Casa de Eugenia
San Martin de los Andes

A very homey feel with a nice yard and lovely proprietors.

Authenticity & Character
Location
Very near the beach.
Staff
Cleanliness & Comfort
Hosteria Senderos
El Chalten

A good basic hotel with very helpful staff. Somewhat small room and no frig but it was clean and comfortable.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Experiencia Boedo, an evening with a porteñian family
Experiencia Boedo, an evening with a porteñian family
Buenos Aires

We really enjoyed this especially since our Spanish is very limited, and Pierre and Grace are such lovely people.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Kayak Experience Perito Moreno glacier
Kayak Experience Perito Moreno glacier
El Calafate

A peak experience for us. I wished the kayak had a functioning back rest. I was very uncomfortable by the end.

Quality of Experience
Guides, Drivers and Staff
Transport
Navigation to the glaciers
Navigation to the glaciers
El Calafate

It is just an incredible experience to get these view of the glaciers.

Quality of Experience
Guides, Drivers and Staff
Transport
Family dinner in Calafate
Family dinner in Calafate
El Calafate

We really enjoyed the interactions with four other couples who thankfully used their English.

Quality of Experience
Food
Local specialist: Emilia Do Campo

Great Customized Australian Trip.
Australia | Feb 26 - Mar 9, 2025

Rich
Rich A.
Ashburn, VA | Reviewed on Mar 29, 2025
We asked Ruth our advisor to developer a customized two week trip in Australia. She suggested cities to visit, number of days in each along with activities to make our visit memorable. We were not disappointed. Our trip included the cities of Sydney, Uluru, Port Douglas and Melbourne. All provided a variety of sights, culture and adventure. The hotel accommodations were fabulous, the tours came off as planned while action packed as we requested. We’ll definitely be using KimKim again in... Read more

We asked Ruth our advisor to developer a customized two week trip in Australia. She suggested cities to visit, number of days in each along with activities to make our visit memorable. We were not disappointed. Our trip included the cities of Sydney, Uluru, Port Douglas and Melbourne. All provided a variety of sights, culture and adventure. The hotel accommodations were fabulous, the tours came off as planned while action packed as we requested. We’ll definitely be using KimKim again in the future.

Hotel Reviews
PARKROYAL Darling Harbour
Sydney

Great location, friendly staff, newly renovated.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Desert Gardens Hotel
Yulara
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Villa San Michele
Port Douglas
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Vibe Hotel
Melbourne
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Full Day Unchartered Blue Mountains
Full Day Unchartered Blue Mountains
Sydney

Beautiful views … a bit long, but lots to see and do.

Quality of Experience
Guides, Drivers and Staff
Transport
Half Day Sydney Classic Tour (Bike)
Half Day Sydney Classic Tour (Bike)
Sydney

Fun way to visit sights and learn the history of Sydney.

Quality of Experience
Guides, Drivers and Staff
Transport
Magistic Express Dinner Cruise
Magistic Express Dinner Cruise
Sydney

Nice harbor views at sunset with a great dinner and entertainment to end the evening.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Sydney Opera House Tour
Sydney Opera House Tour
Sydney

Great informative tour.

Quality of Experience
Guides, Drivers and Staff
Full Day Phillip Island + Penguin Plus  with Dinner
Full Day Phillip Island + Penguin Plus with Dinner
Melbourne

A long day or touring that culminated in the Penguin Parade. Worth the time Lots to see and do. The animal zoo we visited in the morning seemed a bit sparse compared to another we visited outside of Sydney.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Wintjiri Wiru Sunset Dinner
Wintjiri Wiru Sunset Dinner
Uluru

Beautiful evening adventure.

Quality of Experience
Guides, Drivers and Staff
Transport
Uluru Sunrise & Kata Tjuta Visit
Uluru Sunrise & Kata Tjuta Visit
Uluru

Love the sunrise, history and traditions shared.

Quality of Experience
Guides, Drivers and Staff
Transport
A Night at Field of Light
A Night at Field of Light
Uluru

Beautiful presentation …. Nice meal.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Full Day Outer Reef Mackay Coral Cay (from Port Douglas Hotel)
Full Day Outer Reef Mackay Coral Cay (from Port Douglas Hotel)
Port Douglas

Snorkeling was fun…. Was hoping for more aquatic fish, creatures, etc. Lunch was good.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Full Day Mossman Gorge Adventure Day
Full Day Mossman Gorge Adventure Day
Australia

Fun while exploring the outdoors. A good combination of river floating, hiking and culture.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Morning Lanes and Arcades Tour - Shared tour
Morning Lanes and Arcades Tour - Shared tour
Melbourne

A walking nice tour our many sights and attraction in Melbourne.

Quality of Experience
Guides, Drivers and Staff
Transport
Welcome to Port Douglas
Welcome to Port Douglas
Port Douglas
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Ruth Grau
Ruth
Ruth Grau
Local specialist in Adelaide, Australia, & Palm Springs, USA | Replied on Apr 01, 2025

Thank you Rich! It was great working with you on your trip!
Ruth

Great family trip!
Colombia | Mar 7 - Mar 14, 2025

M
Meena G.
Chicago, IL | Reviewed on Mar 29, 2025
We had a great experience working with Michael from Chaska Tours. He was very helpful in creating the perfect itinerary for our family with 5 little one (ages 1-7), and 4 adults. He answered all our questions and was very patient. We enjoyed a city tour, a Rosario Island tour/beach club (definitely a highlight), chocolate making workshop, and family photos with an amazing photographer, Rafael. We had Gabo as our guide the whole trip - he was so great, especially with the kids (they still... Read more

We had a great experience working with Michael from Chaska Tours. He was very helpful in creating the perfect itinerary for our family with 5 little one (ages 1-7), and 4 adults. He answered all our questions and was very patient. We enjoyed a city tour, a Rosario Island tour/beach club (definitely a highlight), chocolate making workshop, and family photos with an amazing photographer, Rafael. We had Gabo as our guide the whole trip - he was so great, especially with the kids (they still ask about him). It was nice to have everything pre-arranged. The team was very responsive while we were there. Our family would definitely recommend Michael and his team!

Hotel Review
Hotel Caribe Faranda
Cartagena

Hotel itself is beautiful - the animals, grounds, and pools are gorgeous. The service was a little slow - took long to get food/drinks at restaurants but room service was great. The shower in the room was not amazing for the kids (only a rainfall head). It was easy to walk to several markets and restaurants. Overall, it was great experience.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Michael Gold
Michael
Michael Gold
Local specialist in San Agustín, Huila, Colombia | Replied on Mar 29, 2025

Hi Meena,
Thank you so much, for your wonderful review!
We’re happy to hear that your family trip to Colombia was such a great experience and that your guides made a lasting impression on you.
Thank you again for your trust and kind recommendation. We’d be delighted to welcome you and your family back anytime!
Warm regards,
Michael & The Chaska Tours Team

Exceptional experience
Vietnam | Mar 14 - Mar 26, 2025

M
Mark D.
Seattle, WA | Reviewed on Mar 29, 2025
Sue and I could not be happier with the service Lucy and Kim Kim provided. From the initial itinerary Lucy provided, through the final draft, which really consisted of two changes, Lucy was attentive and very very responsive. We basically travelled north to south. Our hotel accommodations were absolutely top shelf. Transfers between locations were effortless and well planned in advance. From the moment we landed in Hanoi until the time we departed Ho Chi Minh City, we worried about NOTHING!... Read more

Sue and I could not be happier with the service Lucy and Kim Kim provided. From the initial itinerary Lucy provided, through the final draft, which really consisted of two changes, Lucy was attentive and very very responsive. We basically travelled north to south. Our hotel accommodations were absolutely top shelf. Transfers between locations were effortless and well planned in advance. From the moment we landed in Hanoi until the time we departed Ho Chi Minh City, we worried about NOTHING! Our guides exceptional! Dak in Hanoi, Bao highlighted all the beauty of the terraced rice paddy’s in Sapa. We hiked 10k with her through the local villages and we were even able to spend a short time in a local villagers home. Ha Long Bay/Capella Cruise a true spectacle of beauty. Our personal guide in Hoi An, Hoa provided a city tour we’ll remember forever. Tien, our fishing day guide was an absolute hoot! Then we flew to Ho Chi Minh City where Diem stepped up and provided two full days of a non stop unforgettable experience taking us from the inner city highlites to the Mekong Delta. All guides were friendly, fluent and extremely accommodating to all of our needs. We thank Lucy and the Kim Kim team for a truly unforgettable and wonderful holiday! Thank you to everyone!

Local specialist: Lucy Do
Lucy
Lucy Do
Local specialist in Vietnam | Replied on Apr 10, 2025

Dear Mark & Sue,

Thank you so much for your lovely review! It was truly a joy helping you plan your Vietnam journey. I'm so happy to hear everything went smoothly and that you had a great time with our amazing guides.

Vietnam and Realistic Asia will always look forward to welcoming you back someday. Wishing you many more wonderful adventures ahead!

Warmest regards,
Lucy

Spring Break 2025 with Family
Germany | Mar 16 - Mar 27, 2025

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Prab B.
Seattle, WA | Reviewed on Mar 28, 2025
Our trip to Berlin was perfectly organized from start to finish. Upon arrival, we received a message from Sergey, who picked us up right in front of the airport in his newer Mercedes van. It was a great feeling to know someone was waiting to take us to our destination. The next morning, we had a walking tour with Miha, who bonded well with my two teenage boys (13 and 16 years old). He knew exactly how to keep their attention as he explained the history behind each of the sites we visited.... Read more

Our trip to Berlin was perfectly organized from start to finish. Upon arrival, we received a message from Sergey, who picked us up right in front of the airport in his newer Mercedes van. It was a great feeling to know someone was waiting to take us to our destination.

The next morning, we had a walking tour with Miha, who bonded well with my two teenage boys (13 and 16 years old). He knew exactly how to keep their attention as he explained the history behind each of the sites we visited. One of the highlights was our visit to Brandenburg Gate. It was incredible to stand in such a historically significant place, where so much action took place. We also explored the city by walking and taking the underground tram.

We had also booked a tour of the Sachsenhausen Memorial, and Sergey was there again the next morning to take us. The tour guide, Daniel, was incredibly passionate about the history of the Memorial and shared a wealth of knowledge. His dedication to explaining the significance of the site made the experience even more memorable.

Activity Reviews
Hospital in the rock in Budapest
Hospital in the rock in Budapest
Budapest

Amazing! Great guided tour inside the hospital. Full of history and well kept. The dummies that are there really shows how life could have been within those tunnels.

Quality of Experience
Guides, Drivers and Staff
Transport
Guided walking tour of Vienna
Guided walking tour of Vienna
Vienna

Mojca is very passionate about Vienna. A lot to see and take in all over. Amazing architecture and history all around.

Quality of Experience
Guides, Drivers and Staff
Transport
Private Day Trip to Terezin
Private Day Trip to Terezin
Prague

Trip with Pawel, he drove us there in his Mercedes van. He showed us around Terezin and explained all the exhibits within the museum. Very educated and excited to share his wealth of knowledge.

Quality of Experience
Guides, Drivers and Staff
Transport
Guided tour of Prague
Guided tour of Prague
Prague

Pawel did an amazing job showing us around the city with the perfect amount of details for everything we visited. He didn't make it sound like a lecture and casually showed us everything and explained it all. We got in over 15000 steps during the tour, but it went by fast because he was really good at what he was doing. Seeing the Strahov Library was magical!

Quality of Experience
Guides, Drivers and Staff
Transport
Half-day trip to Sachsenhausen Concentration Camp Memorial
Half-day trip to Sachsenhausen Concentration Camp Memorial
Berlin

Most of the structures are rebuilt and a lot of imagination is required to see where everything stood. This place was completely destroyed and rebuilt for historic purposes. There is a lot to take in and it gives you chills when you hear about what humans are capable of.

Quality of Experience
Guides, Drivers and Staff
Transport
Berliner Unterwelten
Berliner Unterwelten
Berlin

Go through the subway station to get to the actual tunnels. It's amazing things like this exist within everyday life. The guide was full of energy and knowledge and we went from one room to another. Seeing how life was and actual pictures and furniture from that era really made this experience real.

Quality of Experience
Guides, Drivers and Staff
Guided tour of Berlin
Guided tour of Berlin
Berlin

Miha showed us around and was really excited about the city. You could tell that this wasn't just a job for him, he was passionate about the city. He was able to bond with us and not make it seem like a lecture. He moved at our pace and took us to a great bistro for a break.

Quality of Experience
Guides, Drivers and Staff
Happy Driver
Transport
Newer clean vehicles.
Local specialist: Tomaz Martinek
Tomaz
Tomaz Martinek
Local specialist in Slovenia | Replied on Apr 03, 2025

Hi Prab, thank you for your kind words. It was a pleasure organizing this for you, and we’d be happy to help with future travels.

Kind regards, Tomaz

Wonderful Trip Because of KimKim
Italy | Mar 15 - Mar 27, 2025

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Janet M.
Cooper City, FL | Reviewed on Mar 28, 2025
Andrada was amazing. She was our Colosseum tour guide. You can tell she loves her job! All of our limousine drivers were friendly, those standing out were Massimo, Roberto, Tomaso. There were so many and they were all very good. Read more

Andrada was amazing. She was our Colosseum tour guide. You can tell she loves her job!

All of our limousine drivers were friendly, those standing out were Massimo, Roberto, Tomaso. There were so many and they were all very good.

Hotel Reviews
B&B Sperlonga
Sperlonga

It had everything we needed for a great stay although the bed and pillows were hard and the bed didn’t have a top sheet, which was odd. All in all, I would stay here again.

Authenticity & Character
It is so close to everything and is really nice for a family. Kitchen, soda bed, TVs. It was very nice.
Location
Across from the beach and everything we needed, including old Sperlonga.
Staff
Only meant one person who was very nice. Only saw him on the first and last day.
Cleanliness & Comfort
It was clean and had a washer and clothes line if you want to wash a few things.
Il Campo Marzio
Rome

Staff was great and attentive. The first room we stayed in for 4 nights was amazing - Room 207, good size, great view, good air conditioning. We returned to this hotel on our last day and stayed in Room 204. It seemed like it was half the size, no view, no air conditioning and a tile on the floor in front of the bathroom wobbled every time it was walked on. The full length mirror was facing a wall so you could not get between the wall and the mirror to see yourself. It was odd. All in all, I would stay there again because it was conveniently located.

Authenticity & Character
It was charming although needs some work
Location
It was near everything including a square that had lots of places for dinner.
Staff
They were all very attentive.
Cleanliness & Comfort
It was clean and comfortable.
Hotel Bristol
Sorrento

Lovely, lovely, lovely. Everybody and everything was lovely.

Authenticity & Character
All of it. It is superb.
Location
Amazing view of Vesuvius and an old quaint fishing village that was the set of a movie Sophia Loren stared in when she was young.
Staff
The best! Especially the wait staff for breakfast and the bar/lounge.
Cleanliness & Comfort
Activity Reviews
Colosseum & Roman Forum Visit: Arena Access, Gladiators Gate & Ancient City
Colosseum & Roman Forum Visit: Arena Access, Gladiators Gate & Ancient City
Italy

Andrade from Livtours was exceptional. So enjoyed her and her knowlegdge.

Quality of Experience
Guides, Drivers and Staff
Transport
We got a taxi from our hotel and walked back after the tour. It was perfect.
Explore Sorrento
Explore Sorrento
Italy

We wish we had booked a tour of Pompeii. We went but on our own. It was wonderful but I’m sure we missed out on a lot.

Private Full Day Amalfi Experience
Private Full Day Amalfi Experience
Italy

Our driver/guide was great. I think his name was Fuvio. He was a lot of fun. Wish we could have stayed longer.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Beatriz De Pablo Rocha
Beatriz
Beatriz De Pablo Rocha
Local specialist in Madrid | Replied on May 01, 2025

Hi Janet! Thank you so much for your detailed comments and feedback! I'm so glad you had a great time with your guides and drivers around the country, hope you created lovely memories in Italy! Best regards, Bea.

Great Costa Rica trip
Costa Rica | Mar 15 - Mar 24, 2025

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john b.
Kansas City, MO | Reviewed on Mar 28, 2025
Bryan and Nancy did a great job managing the trip. Their local partner Serendipity Adventures and our local rep Wilman were fantastic. Checking in every day with helpful tips, summaries, suggestions and just making sure everything was going well. I would 100% recommend and would definitely use again. Read more

Bryan and Nancy did a great job managing the trip. Their local partner Serendipity Adventures and our local rep Wilman were fantastic. Checking in every day with helpful tips, summaries, suggestions and just making sure everything was going well. I would 100% recommend and would definitely use again.

Hotel Reviews
Baldi Hot Springs Resort, Hotel & Spa
Fortuna

My kids loved the water park. Food was ok but everything else was great.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Cloud Forest Lodge
Monteverde

hilltop location was great. food in the restaurant was outstanding.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Río Balsa Whitewater Rafting Adventure
Río Balsa Whitewater Rafting Adventure
Arenal/La Fortuna

We had a great time and the rafting was better than expected.

Quality of Experience
Food
provided a fruit snack which was good.
Guides, Drivers and Staff
Transport
Arenal Volcano & 1968 Reserve Hike
Arenal Volcano & 1968 Reserve Hike
Arenal/La Fortuna

Hike was nice but a little short. would have liked to hike longer. maybe took an hour or slightly more.

Quality of Experience
Guides, Drivers and Staff
Transport
Night Excursion in Rainforest and Wild Frog Sanctuary
Night Excursion in Rainforest and Wild Frog Sanctuary
Arenal/La Fortuna

It was good, but there were a lot of people there with us. saw some cool frogs other things but not a lot else. it was worth doing.

Quality of Experience
Guides, Drivers and Staff
Transport
Coffee, Chocolate & Sugar Cane Experience (English Tour)
Coffee, Chocolate & Sugar Cane Experience (English Tour)
Monteverde

Great experience. i would highly recommend. Got to see chocolate making, sugar cane and coffee all on the same trip. Well done and our guide was great.

Quality of Experience
Guides, Drivers and Staff
Transport
All Day Adventure at Selvatura, including Zipline, Hanging Bridges, and Fauna Exhibitions
All Day Adventure at Selvatura, including Zipline, Hanging Bridges, and Fauna Exhibitions
Costa Rica

This was a highlight. great experience overall. Probably the best zip lining i've done anywhere. Really a high quality experience. I would strongly recommend.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Bryan Leon
Bryan
Bryan Leon
Local specialist in Cartago, Costa Rica | Replied on Mar 28, 2025

Hola John,

Thank you so much for your kind words! It truly means a lot to hear that you had such a great experience. It was a pleasure being part of your journey, and I'm glad that everything went smoothly and that you felt well taken care of throughout your trip.

I'll be sure to pass along your compliments to Wilman and the rest of my Serendipity Adventures team—they’ll be thrilled to hear your feedback!

If you ever decide to visit Costa Rica again, we'd love to help you plan another incredible adventure. Wishing you many more amazing travels ahead!

Pura vida,
Bryan 🌿✨

We had an amazing trip to Costa Rica!
Costa Rica | Mar 5 - Mar 15, 2025

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Isaac H.
Newark, NJ | Reviewed on Mar 28, 2025
We had an amazing trip to Costa Rica! The coordination between Kimkim & our local Costa Rican specialist of Serendipity Adventures, Elena, created a great itinerary for us. We split our time between the La Fortuna & Manuel Antonio areas. Our accommodations in both locations were terrific, as well as the activities that were booked for us by Elena and Wilman of Serendipity Adventures. The transfers to and from the airport, as well as to activities, were seamless. Our guides, including... Read more

We had an amazing trip to Costa Rica! The coordination between Kimkim & our local Costa Rican specialist of Serendipity Adventures, Elena, created a great itinerary for us. We split our time between the La Fortuna & Manuel Antonio areas. Our accommodations in both locations were terrific, as well as the activities that were booked for us by Elena and Wilman of Serendipity Adventures. The transfers to and from the airport, as well as to activities, were seamless. Our guides, including Mariano, Alex, and others were all very helpful & knowledgeable.
We would recommend Kimkim & Serendipity without hesitation to create a great itinerary for anybody travelling to Costa Rica.
Pura Vida
Isaac & Shari Harris

Hotel Reviews
El Silencio del Campo Hotel
La Fortuna

We enjoyed our stay at El Silencio. It is a very laid back, beautiful facility, with villas, hot spring pools, a spa, a restaurant, & an active farm. There are beautiful views of the Arenal Volcano. The staff are very helpful. It is great for adults travelling alone, as well as travelers with kids who can enjoy the farm, & the free ranging animals throughout the property, in addition to all the other amenities. We highly recommend the resort. Isaac & Shari Harris

Authenticity & Character
Location
Great location near the Arenal Volcano.
Staff
Cleanliness & Comfort
La Mariposa Hotel
Manuel Antonio

We had a great stay at La Mariposa. It is a beautiful hotel, with breathtaking views of the Pacific. The staff are first class. The restaurant has delicious food. We recommend it higghly. Isaac & Shari Harris

Authenticity & Character
Location
Cleanliness & Comfort
Local specialist: Elena Mora
Elena
Elena Mora
Local specialist in Cartago, Turrialba | Replied on Mar 28, 2025
Hola Isaac & Shari, Wow! Your message truly made my day! 😊 ⭐⭐⭐⭐⭐ Thank you for your review.
I’m so happy to hear that you had an amazing time in Costa Rica and that everything—from the itinerary to the guides—made your trip special. It was such a pleasure working with you to craft this adventure, and I’m thrilled that you enjoyed La Fortuna, Manuel Antonio, and all the wonderful experiences along the way.
I’ll be sure to share your kind words with Wilman, Mariano, Alex, and the rest of our... Read more

Hola Isaac & Shari,

Wow! Your message truly made my day! 😊 ⭐⭐⭐⭐⭐ Thank you for your review.
I’m so happy to hear that you had an amazing time in Costa Rica and that everything—from the itinerary to the guides—made your trip special. It was such a pleasure working with you to craft this adventure, and I’m thrilled that you enjoyed La Fortuna, Manuel Antonio, and all the wonderful experiences along the way.

I’ll be sure to share your kind words with Wilman, Mariano, Alex, and the rest of our team. They will be delighted to know they contributed to making your trip unforgettable!

Thank you so much for trusting Kimkim & Serendipity Adventures with your journey. And most importantly—thank you for embracing the Pura Vida spirit! 🌴💚

Wishing you many more exciting travels ahead, and if Costa Rica ever calls you back, I’d love to help you plan another adventure!

Pura Vida!
Elena Mora
Serendipity Adventures, Costa Rica 🦥🌿

Amazing Bolivia!
Bolivia | Mar 20 - Mar 25, 2025

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Rachelle R.
Reno, NV | Reviewed on Mar 28, 2025

Camila and the guides Christian and David were fantastic! La Paz on Foot coordinated everything down to adjusting breakfast times with the hotels depending on the flight times. They did this better than most travel companies out there!

Local specialist: Camila Rojas

Belize Trip - San Ignacio and Placencia
Belize | Mar 22 - Mar 26, 2025

A
Alicia G.
San Jose, CA | Reviewed on Mar 27, 2025
The team did an amazing job proposing itineraries based on our interests, timeframes and budget. The trip was incredibly! The guides were very friendly and knowledgable. The accommodations were wonderful. Read more

The team did an amazing job proposing itineraries based on our interests, timeframes and budget. The trip was incredibly! The guides were very friendly and knowledgable. The accommodations were wonderful.

Hotel Review
La Mariposa Resort
Placencia

The staff was extremely welcome and accommodating! The room was amazing and the welcome flower art and beverage put it over the top! The location was ideal. We enjoyed the use of the bikes and wished we had calmer weather for the kayaks and paddle boards.

Authenticity & Character
Location
Easy bike ride to main town.
Staff
So friendly and always went above and beyond.
Cleanliness & Comfort
Local specialist: Catherina Tittaferrante
Catherina
Catherina Tittaferrante
Local specialist in Antigua Guatemala | Replied on Mar 29, 2025

Alicia you are truly in the main character of Wonderland! You gave us the opportunity and your trust which means everything to us, thank you for your friendship.

Our time together was smooth and incredible, it has to be a lot with your extraordinary personality. Keep on enjoying life as you know, we admire you and wish to continue exploring this amazing world together.

Consider you have friends and family with us forever 🫶🏼

Sandy designed the perfect three weeks in Japan!
Japan | Feb 27 - Mar 18, 2025

Mike
Mike H.
Los Angeles, CA | Reviewed on Mar 27, 2025
Sandy was an outstanding specialist. We iteratively developed a perfect 3 week trip to Japan. She well assessed our interests and experience and sculpted a trip that we thoroughly enjoyed. Throughout the trip she would send details of the upcoming days' logistics and would check in with us regarding how things were going. Also, in response to feedback along the way Sandy suggested additional things of interest. One in particular was a spectacularly insightful suggestion. (She knew I... Read more

Sandy was an outstanding specialist. We iteratively developed a perfect 3 week trip to Japan. She well assessed our interests and experience and sculpted a trip that we thoroughly enjoyed. Throughout the trip she would send details of the upcoming days' logistics and would check in with us regarding how things were going. Also, in response to feedback along the way Sandy suggested additional things of interest. One in particular was a spectacularly insightful suggestion. (She knew I liked the author Haruki Murakami and after hearing that we'd enjoyed seeing buildings designed by architect Kengo Kuma, she pointed out that the Murakami Library at Waseda University was designed by Kuma.. that settled our decision to visit and it was awesome!). Our guides selected by Sandy were terrific. In particular, we spent three days with Yuki Yamazaki and feel like she is now one of our new best friends! All of our guides (Yumi, Jun, Yuki and Naoko) exhibited tremendous knowledge and competence in their respective geographies. It was an incredible trip and will be treasured by us forever.

Hotel Reviews
Centara Grand Hotel Osaka
Osaka

The Centara Grand Hotel Osaka was a revelation. I had never heard of this Thailand-based hotel group, but the hotel was stunning, especially the club floor where we stayed. The room was impeccable, and the club floor amenities were top-notch. It was a delightful experience overall.

Hakone Kowakien Ten-yu
Hakone

Staying at Hakone Kowakien Ten-yu was a highlight of our trip. The hot springs resort was fabulous. It wasn't what I expected from a typical hotel; it was more of a resort hotel popular with Japanese tourists. Both my wife and I wished we had an extra full day and night there to soak in the experience. It was a refreshing change from the usual business hotels.

Activity Reviews
Full Day Mt. Fuji and Lake Ashi Tour with Hakone Tozan Railway
Full Day Mt. Fuji and Lake Ashi Tour with Hakone Tozan Railway
Japan

The Full Day Mt. Fuji and Lake Ashi Tour with Hakone Tozan Railway was spectacular. Our guide, Naoko, was excellent, and the Open-Air Museum unexpectedly delighted us. Though initially on our list as a 'if you have time' option, it became a highlight. I even bought a book about the museum afterwards—just fascinating!

Arashiyama Bamboo Grove and Monkey Park Tour
Arashiyama Bamboo Grove and Monkey Park Tour
Kyoto

The Arashiyama Bamboo Grove and Monkey Park Tour was a standout experience. Our guide, Kaori, shared deeply personal family stories about her mother's experiences during World War II, enhancing our understanding immensely. Her ability to weave history with the surroundings was incredibly impactful, making the tour unforgettable.

Local specialist: Sandy Ren
Sandy
Sandy Ren
Local specialist in Japan | Replied on Apr 02, 2025
Hi Patty and Mike, Hope you are doing fantastic.Thank you so much for your wonderful review. I'm thrilled to hear that you had such an amazing experience on your trip to Japan and that the itinerary we created together resonated so well with your interests. It was truly a pleasure to work with you, and I’m so glad to hear that the suggestions—especially the visit to the Murakami Library—added an extra layer of enjoyment to your journey. I’m also delighted that you connected so well with... Read more

Hi Patty and Mike,

Hope you are doing fantastic.Thank you so much for your wonderful review.

I'm thrilled to hear that you had such an amazing experience on your trip to Japan and that the itinerary we created together resonated so well with your interests. It was truly a pleasure to work with you, and I’m so glad to hear that the suggestions—especially the visit to the Murakami Library—added an extra layer of enjoyment to your journey. I’m also delighted that you connected so well with Yuki and the other guides. They are truly wonderful, and I’m so glad they made your experience even more special. It’s always our goal to create unforgettable experiences, and your feedback makes everything worthwhile.

We look forward to helping you plan your next adventure with Kimkim.

Wishing you all the best and warmest regards from Japan,
Sandy

Amazing
Patagonia | Mar 14 - Mar 25, 2025

Mariela
Mariela G.
Costa Rica | Reviewed on Mar 27, 2025
Erin and Nara were extremely helpful with everything we needed. Read more

Erin and Nara were extremely helpful with everything we needed.

Hotel Reviews
Refugio Grey
Torres del Paine National Park
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Refugio Paine Grande
Puerto Natales, Chile
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Alto Andino Hotel
Ushuaia
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Ismael
Santiago

Great location, comfy bed, not so great breakfast.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Vendaval
Puerto Natales
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Casablanca Valley Wine Tour
Casablanca Valley Wine Tour
Patagonia

Matetich was amazong, wonderful story and tour and getting to see an organic vineyard. The other vineyard Casa Marin was also very nice but seemed kind of rushed and our guide not so into the tour.

Quality of Experience
Guides, Drivers and Staff
Transport
Carbajal Valley Lakes Tour
Carbajal Valley Lakes Tour
Ushuaia

The tour doesnt really stop at the lakes, it is more of a 4x4 road trip. Nice lunch but not really as outdoorsy as we expected. Great guides though and overall a nice experience.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Trip Briefing at Dittmar Adventures
Trip Briefing at Dittmar Adventures
Puerto Natales

Very helpful and Nara was extremely nice

Quality of Experience
Guides, Drivers and Staff
Transport
Full Day of Hiking in Tierra del Fuego National Park
Full Day of Hiking in Tierra del Fuego National Park
Ushuaia

We were with another group in the tour who took the train, we didnt so we had about an hour and a half of lost time. Great lancscapes and views, tour guide was nice.

Quality of Experience
Guides, Drivers and Staff
Transport
Ice Hike on Glacier Grey
Ice Hike on Glacier Grey
Patagonia

Absolutely amazing

Quality of Experience
Guides, Drivers and Staff
Transport
Half Day Trek to Laguna Esmeralda
Half Day Trek to Laguna Esmeralda
Ushuaia

Absolutamente espectacular. Vale cada centavo.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Erin Wiley
Erin
Erin Wiley
Local specialist in Puerto Natales & Pucon, Chile | Replied on Apr 05, 2025

Mariela, it was such a pleasure to plan this trip for you and your friends! I'm really glad to hear that the trip met your expectations and that you enjoyed this spectacular destination. Thank you for trusting us with your plans and wishing you all the very best.

Chilean Wonders
Chile | Mar 2 - Mar 16, 2025

J
jeffrey C.
Seattle, WA | Reviewed on Mar 27, 2025
Camila was very responsive, checking in with us almost on a daily basis and sometimes more often than that.
When problems arose with our Atacama portion of the trip she attempted to deal with our local tour operator Ckamuria Agency as best she could. The local provider in San Pedro de Atacama was either incompetent or lazy and one afternoon's activities were canceled due to lying about road conditions. We did obtain a refund for the tour to the Lagoons but I was very disappointed by...
Read more

Camila was very responsive, checking in with us almost on a daily basis and sometimes more often than that.
When problems arose with our Atacama portion of the trip she attempted to deal with our local tour operator Ckamuria Agency as best she could. The local provider in San Pedro de Atacama was either incompetent or lazy and one afternoon's activities were canceled due to lying about road conditions. We did obtain a refund for the tour to the Lagoons but I was very disappointed by missing this tour and alternative tours such as bicycling in 90 heat were absurd.

However, we realized that in our attempt to see as much as we could in Chile we tried to pack in too much in a short window. We lost days traveling and a more careful review of our tour with better oversight of our flight plans would have been appreciated. Perhaps she or Tamir (Who we spoke to by Zoom call once and never again) could have been more forthright in assessing what we were trying to accomplish in our travels.

The Hotel Jirah in San Pedro de Atacama was clean but tired with a poor breakfast. I suggest it not be used in the future.
We didn't think that Punto Arenas was worth a stop over and we wish we could have gone direction to Puerto Natales.
Penguins were cute but we had seen them in Argentina and the city itself did not offer much. We much enjoyed Valparaiso and a wine tour but found Vina del Mar boring and the restaurant recommended in the tour underwhelming. I would have preferred the option of more wine tasting and no Vina Del Mar.

Our guide in Patagonia, Nachogonia "Nacho" Lysis Casanova was remarkably knowledgeable and experienced and I would strongly recommend him. On the other hand, our guide in Rapa Nui was lovely but her English could have been better and in comparison to other guides we overheard leading other tour groups her knowledge base was just so-so.

Hotel Reviews
Hotel Jireh
San Pedro de Atacama

Rooms clean but tired. Poor breakfast.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Alma Sur
Punta Arenas

Nice rooms. Good location and breakfast.

Authenticity & Character
Staff
Cleanliness & Comfort
Best Western Patagonia / Hotel Borde Glaciar
Puerto Natales

Lovely hotel with good breakfast and good staff.

Authenticity & Character
Location
Too far from town. Long walk or had to take an Uber to get to town for shopping and restaurants.
Staff
Cleanliness & Comfort
Hotel Eco Boutique Bidasoa
Santiago

Comfortable hotel with good amenities and good restaurant.

Authenticity & Character
Location
neighborhood boring but safe, No place to walk to.
Staff
Cleanliness & Comfort
Hotel Boutique La Perouse
Isla de Pascua

Nice B&B. Staff very good. Very good breakfast. Good location in town. Not a 4 star hotel but for a B&B very accommodating and comfortable.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Rano Raraku Volcano & Anakena White Sand Beach
Rano Raraku Volcano & Anakena White Sand Beach
Easter Island
Quality of Experience
Guide needs better knowledge and English
Guides, Drivers and Staff
Transport
Astronomical Tour -  Atacama Desert
Astronomical Tour - Atacama Desert
San Pedro de Atacama
Quality of Experience
Guides, Drivers and Staff
Transport
Wine Tasting, Valparaiso and Viña del Mar- Private Tour
Wine Tasting, Valparaiso and Viña del Mar- Private Tour
Chile

Valparaiso was very interesting, but Val de Mar was boring More wineries and less Val de Mar!

Quality of Experience
Guides, Drivers and Staff
Transport
Laguna Cejar, Ojos del Salar y Laguna Tebiquinche
Laguna Cejar, Ojos del Salar y Laguna Tebiquinche
Chile

Never got a chance to see this. Tour company canceled without notice!

Quality of Experience
Visit the Tatio Geysers - Morning Tour
Visit the Tatio Geysers - Morning Tour
San Pedro de Atacama
Quality of Experience
Guides, Drivers and Staff
Transport
Afternoon Visit to "Valle de La luna "
Afternoon Visit to "Valle de La luna "
Chile
Quality of Experience
Guides, Drivers and Staff
Transport
Magdalena Island - Penguin Encounter Half Day Tour
Magdalena Island - Penguin Encounter Half Day Tour
Chile
Quality of Experience
Transport
Hike to Mirador Base Torres del Paine - Full Day Tour
Hike to Mirador Base Torres del Paine - Full Day Tour
Chile

Toughest hike I've ever done but worth it!

Quality of Experience
Guides, Drivers and Staff
Transport
Grey Glacier Round Trip Navigation
Grey Glacier Round Trip Navigation
Chile

Glaciers are awesome

Quality of Experience
Snorkeling Tour in Easter Island
Snorkeling Tour in Easter Island
Easter Island

Reef was terrific but not many fish or wildlife

Quality of Experience
French Valley Trek
French Valley Trek
Chile

Cancelled due to extreme wind conditions (gusts 80-100 km/hr) Took a lovely driving tour around the park to see the extent of the mountains and lakes

Quality of Experience
Guides, Drivers and Staff
Transport
Orongo Volcano Hike & Visit the Village of the Birdman Ceremony - Private Tour
Orongo Volcano Hike & Visit the Village of the Birdman Ceremony - Private Tour
Easter Island
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Camila Fierro
Camila
Camila Fierro
Local specialist in Santiago | Replied on Mar 30, 2025

Hi Jeff,
Thank you so much for your feedback! I’m really happy you enjoyed your trip to Child, especially Valparaíso, the wine tour, and your time with Nacho in Patagonia!
I truly appreciate your patience with the challenges in San Pedro de Atacama, I did my best to resolve them, and your insights will help improve future trips. I also hear you on pacing and itinerary adjustments, and I’ll keep that in mind for future travelers.
It was a complete pleasure create this adventure with you, and I’d love to help plan another adventure in South America for you in the future!

Best wishes,
Camila :)

Fabulous The trip Lucy put together for our group exce...
Vietnam | Feb 28 - Mar 18, 2025

Laurie
Laurie W.
Los Angeles, CA | Reviewed on Mar 27, 2025

The trip Lucy put together for our group exceeded our expectations! The trip had just the right amount of adventure and down time. She was very accommodating when we made slight changes in our itinerary (ie adding a stop at a brewery we heard about)! The guides were helpful, informative, easy to understand and prompt. Transportation was always on schedule. We look forward to more travel in Asia with Kim Kim!

Local specialist: Lucy Do
Lucy
Lucy Do
Local specialist in Vietnam | Replied on Apr 02, 2025

Hello Laurie
Thank you for taking the time to share your experience with us! Your happiness motivates and inspires me to do my job well. I have passed your compliments on to our guide, driver, and operation team, who will be delighted to know they made your trip memorable!
I wish you and your family all the best and hope to have another chance to accompany you on your next adventure in Asia!
Best wishes,
Lucy

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