Kimkim Trip Reviews

We had a fantastic time in Costa Rica thanks to Diego. He had planned out a trip for my wife and I, and we paid for it with a credit card. 10 minutes later as we were filling out the forms on Kim Kim’s website we noticed that our passports expired the previous month. We called Diego and he managed to put a hold on the hotels. We received an expedited passport on a Monday and called Diego that day and he rescheduled the whole trip that day and we flew out on Tuesday. The trip went smoothly in spite of the last minute preparations. We can’t thank Diego enough. Pura Vida!

My husband and I finally got to have our Italian honeymoon (2 years delayed thanks to Covid). Over 2 weeks we experienced Venice, Florence, Rome, Pompeii, Ravello, Amalfi Coast, Capri, and Naples. Tasos helped us put this unforgettable experience together and it was perfect! We did all private and small group tours which really helped us get the most out of our trip. Some of our biggest highlights included gelato making with Tulio in Florence, The Colosseum with Elisabetta in Rome, an evening golf cart tour of Rome with Gianluca, and our private tour of Pompeii and Vesuvius with Giuseppe. The entire trip was truly amazing. I wouldn't change a thing!
As for support during the trip, all questions / assistance were quickly answered / resolved with help from Tasos and the Travel 12 team. I had a special request for ice each night (recovering from ankle surgery) and Tasos worked with each hotel to make sure it was provided for me upon our return to our hotel each night. They even worked with our hotel in Naples to set up our Covid tests to return home. Everything was above and beyond all expectations!

We had a fabulous trip to Greece, The tours we booked were wonderful. The guides were extremely knowledgeable, punctual and friendly. We loved them all!
The only thing we would have changed was the hotel choices. The rooms in the Hotel in Athens were not up to our standards. Very cramped and barely functional. The location was good and breakfast was acceptable but overall, not a great experience.
In Santorini we each had very different room qualities. Mine was gorgeous, spacious with an amazing view, but my cousin’s was a hole in the wall.
Rebecca was very helpful and really was on call 24/7 it seemed. We really appreciated it. She was able to assist us with last minute changes to our itinerary, and ensure we arrived at all our destinations.
Overall, we had an amazing trip. Would definitely use Kim Kim again, just be more careful on our hotel choices.

It has been an amazing experience. Meree and Sonia were really helpful planning the trip and were quickly answering and solving our doubts and requests.
We had a wonderful trip with no issues and their recommendations about what to see during spring allowed us to enjoy the most beautiful parts of South Norway while enjoying an amazing weather.

Definitely we will come back to organise our next trip.

Hotel Reviews

The Hanseatic Hotel

Bergen

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Ullensvang

Lofthus Hardanger

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Verkshotellet

Strand

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Thon Hotel Parken

Kristiansand

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Bristol

Oslo

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Review

Guided Hike to Trolltunga

Odda

Quality of Experience

Guides, Drivers and Staff

Mixed feelings about the trip. Some amazing people and experiences but very bad ones as well. All in all, we really didn't enjoy Hanoi, however we loved the trek in the rice paddies and the city of Hoi an. We cut short our trip to avoid another potential bad experience in Saigon.

Greece May 2022

Overall, the logistics were coordinated well (airport transit, ferry, flight,, tour pick-up).
Local guide for Acropolis tour was very good
Santorini Discovery tour + wine tasting was very good
Sailboat tour in Santorini was very good.

I was expecting a bit more information. The initial itinerary indicated: "... driver .... will deliver our small but useful welcome pack, including our insider's guidebook for the places you will be visiting" . This information was not received. However, I had done research on my own for activity options.

Everything was excellent. Our travel agent, Valentine, provided service above expectations (Trip My France/Objectif France).
Jeremie with Authentica gave a great tour of Burgundy countryside.
Lyon Food Tours/Lyon Original Tours was fun and informative. Our guide was lovely.
We were unable to use the full day bike rental due to rain and did not get reimbursed, which is disappointing, but the only part of the trip that wasn't perfect.
All transfers where excellent: AJR Annecy, Michael from Passport Bourgogne was excellent, Nussi Taxi, Limo 013.
Happy with our accommodations at Spendid Hotel Annecy, Les Remparts Hotel Et Demeures Historiques, Globe Et Cecil Hotel. They were all within walking distance to many sites, which we requested.
We would use again, we will and have recommended to friends.

This was our first time leaving the country since the pandemic and we were very nervous about travel restrictions. There were a number of things that did not go as planned with flight cancelations and delays that affected our vacation. All things out of Kim Kim's control. Michael sprung into action and made adjustments to extend our vacation, reorganized our activities and contacted the hotels and vendors. His help was priceless. Michael worked to ensure we had a wonderful, stress-free, dream vacation.

Cartagena is a vibrate city with beautiful art and delicious foods. Having the guide and driver made getting around easy and gave us insights into the city that we would not have known.

Picturing ourselves at Punta Faro in our Bungalow or on the private beach sipping a margarita is now our mental escape. I cannot describe how relaxing this experience was, I can still hear the waves, feel the sun, and smell the sea salt water.

Upon finding great online reviews about KimKim, we decided to go with them for our family trip to Spain. From the first contact to the last interaction, everything went smoothly.

We got excellent advise when planning our trip (it was our first time in Spain so this was important). Raquel -our local specialist- is very knowledgeable and, after making sure she understood our interests, she helped us design the perfect itinerary: Malaga, Granada, Sevilla and Madrid (including visits to Ronda, Setenil and Valencia) in 11 days.

The hotels were all very unique and -as per our request- historic or representative of the Spanish culture. They were all perfectly located in the historic centre, so we could easily walk to all the interesting places, and stay late for shows or drinks and walk back to the hotel easily. The service was excellent and the buffet breakfasts were superb.

Raquel also assisted us in choosing the right tours and activities to keep all the family happy and booking everything for us. We had the perfect mix of cultural, gastronomic and fun activities.

Raquel was also very diligent in making sure everything was properly booked (hotel, drivers, guides, tickets, etc.) and that each evening we had the relevant information/tickets for the next day.

The drivers were always very polite and helpful, and on time every single time. The tour guides were very knowledgeable and friendly. We could ask them all sorts of questions and they made each visit extremely interesting and informative. Bea -our tour guide in Seville- helped us have one of the best days during the trip. Federico was a wealth of knowledge when visiting La Alhambra, Tino was the best guide we could have had in El Prado museum, and Jaume in Valencia was a delight to spend the day with, just to name some, but all were fantastic.

I would definitely recommend planning and booking your next trip with KimKim. They took all the hassle and the stress of planning and travelling from us, we feel we made the most of our time in Spain, and we felt treated like royalty all the time.

Can’t wait until the next trip!

Our trip to Scotland in April 2022 was certainly very well organized. The people scheduled to pick us up from the airport, along with the guides and chauffeurs were timely in their pick up and drop off each day we were there. Our guide Keith was very knowledgeable and prompt and dressed each day in a kilt which added to the flair of the trip!
The walking tour guide in the cities of Edinburg (Jenny) and our city guide in Glasgow ( Caron) were both excellent. We especially liked our guide Ruari in Aviemore who was patient, polite and extremely knowledgeable about the wild life of Scotland.
Inverness is hands down the prettiest place to see. You will not want to miss that city!

Our hotels were all bed and breakfast places that were well sought out, very comfortable and in upscale neighborhoods. We did have one hiccup upon arrival in our hotel in Edinburgh. The check-in clerk told us we had to pay for the hotel before handing us our keys. A quick phone call to the travel agency and our dilemma was handled expeditiously.

If I had one complaint, it would be that our schedule was a little too hectic. We packed in way too many tours, sightseeing, and buzzing around to get to as many places as possible. I did feel we were just driving around too much get from point A to point B . We never got to linger in any one city long enough to absorb the culture, local cuisine, shopping , arts & crafts and street performers.

Maybe, if you plan a trip like ours take at least 1 day in each city to sit at a small cafe with a coffee. Stroll down the cobble streets, take in the sights and sounds and just talk to the local people. Scotland is extremely scenic and picturesque!

Overall we were extremely pleased with our travel arrangements and would highly recommend you using this agency for your future trip to Scotland.

Hotel Review

Hapimag Resort Edinburgh

Edinburgh

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Review

Private Walking Tour of Edinburgh with a Top Local Guide

Edinburgh

Quality of Experience

Guides, Drivers and Staff

Transport

we were very happy with how smoothly everything went. fair amount of moving us from place to place and all went perfectly . hotels were great and in wonderful locations. thanks to everyone involved

From start to finish, Mieke and Sebastian were amazing. They helped us shape our itinerary, provided the travel passes and all the local insight we needed for a great family holiday. I would highly recommend Mieke and Sebastian to anyone thinking of travelling in The Netherlands.

We starting planning this trip in 2019, then Covid. It was a long wait but worth it, we had an amazing time. All of our guides and drivers were incredible. Our personal concierge, Alessia did a great job of answering all of our questions and giving us itinerary updates and reminders each evening. I can't think of a tour or activity that wasn't exceptional.

Traveling abroad, whether alone or with family, requires significant planning and preparation, consuming valuable time reading travel guides and research, with the hope of making the best use of precious time off from the daily grind. This planning becomes even more challenging when you are visiting a country for the first time, and strictly basing an itinerary on the recommendations of others and a list of the most famous landmarks to visit, without the local experience and knowledge. For our recent (and first) trip to Greece with the family, we chose to use KimKim (local agent - Somewhere We Know) to relieve us of the burden (and gamble) of planning ourselves. This was our first experience with KimKim, and my family and I are so thankful we did.
Throughout the planning of our trip, Amalia (our fantastic local agent - Somewhere we Know) was extremely responsive answering any and all questions (we had many) ahead of our visit to Greece. We had ten days available, and Amalia did an amazing job developing an itinerary based on our criteria exposing us to everything Greece has to offer with stays in Athens, Nafplio and Santorini. The detailed itinerary shared prior to our trip was invaluable, and we referenced it many times throughout our vacation. We started our trip in Athens, where we met our driver Thanasis who would be our transport between activities while staying in Athens and Nafplio. Thanasis offered us a warm welcome to Greece, and each ride with him was an educational driving tour of the area. Thanasis is a real pro, not only in his effortless navigation of the labyrinthian streets of Athens but sharing his knowledge and answering our questions along the way.
Our stay in Athens felt like a ‘home away from home’ at The Foundry Suites. From the attentive staff to the delicious (and fresh) baskets of food delivered to our door each morning, we were very pleased with the accommodations and the overall experience. The Foundry Suites is perfectly located and a great starting point each day in walking distance of everything Athens has to offer. The rooftop garden patio offers a beautiful view of the city, and a great spot to view the sunrise or the brightly lit Acropolis at night. We stayed in Greece for 4 days (one night returning from Nafplio and before heading to Santorini). On day 2 we had a private tour of the Acropolis Museum and Acropolis. Our guide, Xenia, was excellent and the tour was well planned and satisfyingly educational. Xenia was engaging and offered thorough explanations of key exhibits during our time at the museum. Xenia then led us up the hill to the Acropolis, suggesting spots for family pictures along the way. Many thanks to Xenia and highly recommend her as a guide for this tour.
The evening of day 2 we took a food tour of Athens starting with an olive oil tasting at Malotira. We received a quick primer on olive oil production in Greece, and the pride of those who produce it locally. Our guide selected a great variety of restaurants to sample the local fare. There is no personal description I can share that will do justice to the food in Athens, try all of it, often and anywhere you can get it. It’s all delicious. Many thanks to our guide.
From Athens we headed to Nafplio with our driver Thanasis. During our ride from Athens to Nafplio, Thanasis shared details on notable landmarks and made an unexpected stop at the man-made Corinth Canal, a truly breathtaking site to see. Nafplio is a gorgeous and quaint seaside town, and a great reprieve from the big city pace for a couple of days. Our stay at the Castellano Hotel & Suites exceeded all expectations with very spacious accommodations, located in the heart of the central square and great staff. We took two separate tours while in Nafplio, and were extremely lucky to have Vivi as our guide. We visited the Palamidi Fortress a very short ride from our hotel our first day, and a 30-40 minute ride to Epidavros on the second day in the region. Vivi gave exceptional tours of both locations, and we were very thankful to have both sites to ourselves due to overcast skies and light rain. We appreciate Vivi’s level of detail in the history shared, her patience with our two boys and obvious pride she takes in her tours.
On day 5 we traveled back to Athens for a ‘free’ day before flying to Santorini. The Athens airport is very accessible and a short ride from the downtown area. We experienced no issues on the (very short) flight to Santorini. The classic pictures of white-washed houses on the cliffs of the island did nothing to prepare us for the overwhelming beauty of Santorini, and the breathtaking views in every direction. Our stay at Abelonas Retreat in Imerovigli was fantastic, set north from the very busy center of Fira and high above the sea below. Once again, the location was perfect, allowing us to walk down to shopping and restaurants in Fira or staying ‘local’ in the quieter setting of Imerovigli and having the best meals of our stay only minutes from our hotel at Anogi (so good we ate there twice for dinner!). The couple that operate Anogia are amazing, and welcome you as if you are part of the family. While on Santorini, we took an afternoon to sunset tour with Panos and Sophia of Baikas Travel starting at the peak of the island at the Monastery in Pyrgos and ending in the gorgeous village of Oia. Panos offered great details at each stop along the way, and both Panos and Sophia were extremely helpful. With stops at the Red and Black beaches, the Monastery in Pyrgos and Oia we truly got an immersive experience to see the entire island.
Last, but by no means least, we took a day time Caldera Classic cruise along the coast of Santorini and nearby islands. We could not have asked for a better experience, and Captain Elias and crew were gracious hosts. This particular cruise is partially private, and there was only one other couple along with our family on the boat. Captain Elias made frequent stops at key points of interest around the island, and shared the history of the birth of Santorini. The crew made an amazing lunch, and we anchored in a cove to enjoy the views, the weather and the food. We were very grateful for this experience.
Prior to our departure, we had a free day on Day 9 where we took our COVID tests to return to the States (at the Central Clinic of Santorini in Fira, which took 10 minutes and very easy), take in more of the local cuisine, shop and enjoy the views. Amalia’s perfect planning gave our family an amazing, ‘once in a lifetime’ experience. Our driver Thanasis, and tour guides Xenia and Vivian made this an unforgettable memory our family will reminisce forever. Baikas Travel and Caldera allowed us to fully experience the unique island of Santorini. Many thanks again to Amalia at Somewhere we Know, and we cannot recommend using this service enough to plan your next travel experience.

Fabulous 5 days trip in Croatia, Dubrovnik - Split - Hvar - Ston and Peljesac peninsula, planned at perfection by Robi!
We were amazed by the scenery, the food and wines, and above all by the people, their smiles, hospitality and love of their country.
We built in Croatia great memories that will never fade, huge thank you to Robi and all the fantastic people we met!!

Christos and his team were excellent. Prompt communication, thoughtful and knowledgeable trip planning. Great relationships with hotels, tour guides and transfer companies made this trip a once in a lifetime holiday. Couldn't recommend them enough! Just book.

This is our first trip internationally after Covid and we didn't know what to expect with all the changes.. Despite the stress of having to supply additional documents due to some restrictions; we will gladly do it all over again. if i may be honest, I initially found Tatiana to be less responsive. It took her a while to respond to my queries about the upcoming trip. But once we were in Argentina, everything was smooth. Our trips were all amazing. The hotels we stayed in were all clean and close to the towns. The drivers were always on time.. And punctuality is a big deal for us. We enjoyed Argentina so much.. Surprisingly, the walking tour in Buenos Aires was very informative and i highly recommend doing that. The tango show was one of the highlights of our trip. Please don't leave Argentina without watching the tango dinner show.. It was the best. If we come back, we want to see the rest of the country. 10 days isn't enough but it was one of our best vacations ever. And Tatiana, i will contact you again for another South American tour. :)
Thanks for a spectacularly planned tour for us. Shout out to our tour guides, Gabriel in Tierra del Fuego and Ismael in El Calafate. Both were very personable and good-looking too. Lol..

Hotel Review

Calafate Parque Hotel

El Calafate

This is like a boutique hotel close to the main town area. Very clean and staff are very helpful. It is close to the main town area and yet it is located in a quiet street away from the bustle of the main street. It is within walking distance from everything. I recommend staying in this hotel. If there is one thing that needs improvement--the food served in their onsite restaurant isn't the greatest. The wait staff are good . The food itself is sub par.

Tips for future travelers

Just eat outside for lunch and dinner. Breakfast is good enough.

Authenticity & Character

loved the plank wood floors..it gave character to the place

Location

the seclusion of the area and yet being so close to town

Staff

very friendly and attentive

Cleanliness & Comfort

liked the room set up and the lobby with their modern functionality

Activity Review

Buenos Aires Walking Tour - Dinner Tango Show

Buenos Aires

We weren't expecting to enjoy the show so much. First of all, the food was great! Service was fantastic. But the skills and talent of the show performers were amazing. Really, really enjoyed the show.

Quality of Experience

the performers were the best.

Food

i want to go back to ushuaia for the crabs

Guides, Drivers and Staff

some of the drivers didn't speak english which was hard to communicate but they were punctual and that's what counts.

Transport

same as above. hard to communicate

Despite we planned to do this trip very late (less than 1 month before the departure), everything was done perfectly: all bookings made in 1 week And targeting exactly what we expected (hotels and activities). The hotels were very comfortable and in a ideal place in each city. We really loved all the activities : excellent guides with a lot of experience, good advices and sense of humor. The only activity we liked less was the barrier reef boat trip because the weather was quite bad but also because it was a “mass “ activity (more than 100 people in the boat). Our best memories will be the biking in Sydney, the magnificent blue mountains, we did by ourselves a walking day starting in Bondy beach and it was great !, in Cairns, we visited the beautiful tropical gardens, and finally in Melbourne, we loved the arcades walk with the guide (despite the rain) and the trip to Philip Island (it was so fantastic to see penguins and wallabies in their natural environment!). Australia was full of surprises even for people like us who live in an exotic country (Thailand) : seeing cacatoès, ibis, perrots and giant bats in the middle of a big city is really unusual ! We loved this mix of nature and modernity.

Hotel Review

PARKROYAL Darling Harbour

Sydney

good location close to Darling harbor and only 30 minutes walking to the Sydney opera. Comfort and very good breakfast.

Authenticity & Character

Unfortunately the hotel is stuck between a road bridge and a massive hotel so the view is really bad

Location

Close to public transportation and Sydney places to visit

Staff

Cleanliness & Comfort

Activity Review

Full Day Blue Mountains Deluxe Day

Sydney

Very difficult to choose the best activity: blue mountains is finally our choice because of the stop to the farm so we could see koala, wallaby and kangaroo very close and then the fantastic views and water falls! It was a perfect day

Quality of Experience

Food

Guides, Drivers and Staff

Transport

All places we visited were wonderful. Our highlight was the dessert stay and visiting Petra as well as floating in the Dead Sea.

Hotel Reviews

Aladdin Camp

Wadi Rum, Aqaba

Excellent stay. Lovely tent and great location. Staff was very friendly and helpful. Delicious dinner and nicely prepared breakfast. Highly recommend a stay here.

Authenticity & Character

The campsite with the fire place and traditional cooked dinner was very nice

Location

While setting of the camp was very nice as well as our tent with nice views of the dessert

Staff

Excellent customer service, very friendly staff

Cleanliness & Comfort

Petra Corner Hotel

Wadi Musa

Bathroom looked tired. Room was nice

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Holiday Inn Dead Sea Resort

Sweimah

Excellent hotel lovely clean room and excellent buffet and pool area.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Marina Plaza Tala Bay

Aqaba

The first room we were offered was very dirty and we changed to another room. Hotel looks very tired especially the rooms and bathroom and need of refurbishment. The restaurant, food and pool area are very nice. Also the location of the hotel.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Clean rooms and bathroom

Toledo Hotel

Amman

The first room I was offered had a small double bed and we changed the room to a twin bed. Hotel was nice but bathroom looked a bit tired and need of modernisation.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Clean fridge and bath room. Some mould on bathroom tiles and hairs in fridge. However the room was nice.

Activity Review

Amman/ Madaba/ Mount Nebo/ Little Petra/ Petra (269 KM)

Jordan

Quality of Experience

Excellent holiday

Guides, Drivers and Staff

Our tour guides was really good. Ahmed was an excellent driver/tour guide. Very knowledgeable, professional, friendly, helpful, caring, always polite and he made our trip an memorable experience. I would highly recommend him as a driver. Ahmed looked after us well. Also Refreshment drinks were filled up every day and he is very knowledgeable about Jordan culture. It was a real pleasure traveling with him and made it a special experience. He also bought us a present and birthday cake which was very kind of him and touching.

Transport

Nice car and we had such a wonderful driver called Ahmed who looked after us well. I would highly recommend him again. He is a very kind and professional person, helpful, caring, friendly and looked after us during the whole trip. Refreshment drinks were filled up every day and he is very knowledgeable about Jordan culture. It was a real pleasure traveling with him and made it a special experience.

Honestly, I cannot imagine exploring Morocco without WanderLust Voyages which we found through KimKim. Our own private guide with a comfy van outfitted with wifi picked us up in Fez and took us everywhere on our itinerary over the next 10 days. Without a personal guide and driver, there is no way we would have seen as much. Leading up to the trip, we had to change our dates and plans over and over again due to COVID and work and Megan just rolled with it. We even ended up having an extra two days and Megan was able to extend our trip easily without changing the budget. We stayed in gorgeous Riads, which are boutique hotels with spas and authentic Moroccan decor. Each one was special and perfectly located inside the old Medina areas with excellent service, luxurious rooms, wifi, and truly phenomenal meals. I would never have known which one to pick without Megan making the selections. On our own, we probably would have used frequent flyer miles in generic hotels in tourist areas. The activities to which we were directed weren't the tourist traps many of the tours take you to. They were genuinely memorable lifetime experiences. In several cities, Megan arranged for highly knowledgeable guides to explain the history and interesting stories about the places we visited. We could ask all our questions and veer off the scheduled route when something curious arose. The whole trip was like a treasure box with each day full of unique delightful surprises.

We didn't have time to go to Marrakech because we chose Fez, the desert, and Tangier--- I would not recommend missing either the desert or Tangier. We took an hour-long ride on a dromedary ("one hump camel") in the dunes at sunset which was silent and sacred. After the meal in our tent, the local teenagers taught us how to play Berber drums. In Tangier, we looked across the Straights of Gibralter to Spain. If you are a foodie and fan of irreverent Beatnick history, definitely watch the Anthony Bourdain special on Tangier before you go. Learning the thousands of years of history of this international zone really rocked my worldview-- crazy to compare a place that holds onto 200,000 years of history in its current context with Los Angeles which has managed to erase anything before the last 200. Actually, if you are coming from Spain, I highly recommend the ferry across the Straights as your starting point. We spent one night near Meknes in a winery/spa/boutique hotel that was phenomenal! I only wish we had booked two nights. We were thinking it was just a stopover during a long drive, but it was worth a longer stay to truly enjoy the classical herb garden, 750 hectares of vineyards, winery, spa, pools, and food--- very decadent.

Nevertheless-- everyone said, "What! You're not going to Marrakech!?" next time...

Our local guide and driver was Ibrahim-- request him!! Kamal was our expert in Fez-- request him too!

Megan is great. She planned and replanned the trip keeping everything within budget so there was no stress or surprises, and check up on us through Ibrahim all along the way.

If you want something special or different-- Megan can guide you. Stay as long as you can.

Loved it!

Hotel Review

Riad El Amine Fès

Fes

This place is a total shock to the uninitiated. It is located in the old Medina and, if you arrive as we did, your van pulls into this overcrowded dirt parking lot next to a public park, packs of stray dogs, and a cluster of what seem like dingy ancient 4 story plaster buildings with no windows and with graffiti proclaiming "Never Fall in Love" scrawled on a wall. Some people were playing cards and smoking in a pharmacy of one building. Our guide took us walking with our bags among winding passageways to a fancy door that we decided must be the door to the TARDIS because the inside was definitely bigger than the outside! It opened into the gorgeous courtyard and elegant rooms with intricate mosaics covering the walls. Inside, everything was immaculate and luxurious. The staff was always present and helpful. The meals were delicious-- and always more food than we could possibly eat. The swimming pool was beautiful but freezing. One night a band came in to entertain everyone with traditional music. Our room was great-- one thing, though, if you are used to a king-sized bed with your spouse that is made up for two people to be under one cover, you will be surprised. A king-sized bed here is two twins pushed together-- easily remedied, though. The Riad served as a great jumping off point to explore Fez!

Tips for future travelers

Somewhat difficult to walk to things from the hotel. Plan to drive or order a ride.

Authenticity & Character

Gorgeous mosaics

Location

Close to the Medina

Staff

Very accomodating and helpful

Cleanliness & Comfort

We were there during the end (I hope) of the pandemic and felt completely safe.

Activity Review

Tour Fes with a Private Guide

Fes

Kamal was a great guide! Not even bread crumbs would save you in the 9,400 streets of the old Medina and having someone along who knows the history and stories makes it so meaningful. He also steered us to a delicious and beautiful spot for lunch-- we would never have known it was there without him. The local craft places were a little bit touristy-- and priced for tourists-- but, hey, we were tourists! The textiles, ceramics, silver, rugs, and leather were fun to see because they were being made the old way right in front of you. We could peek into but not enter the mosques, but what we could see was beautiful. I am so glad that UNESCO is investing in saving this piece of history.

Quality of Experience

Food

Guides, Drivers and Staff

Transport