Kimkim Trip Reviews

My husband and I had a wonderful 8 day tour of Iceland's Snaefellsnes peninsula and the Golden circle. We had high expectations for the trip, but the actual sights exceeded them! We had excellent communication with our local specialist Michele both before and during the trip. He was extremely helpful in providing various trip options and helping us customize the trip to our liking.

Everyday was a highlight and memorable part of our trip. We especially loved Snaefellsnes, hiking up to Glymur falls, natural hot spring river in Rejkjadalur, black sand beach in Reynisfjara, and visiting the live volcanic eruption at Geldingalir. The Kimkim specialists Michele, Preeti, and Halldor helped us through some changes in our plans due to weather and quickly changed our hotel reservations and guided us on obtaining a covid test prior to leaving.

Overall, we would highly recommend both Iceland and the Kimkim team! We are definitely planning to come back!

My wife and I tried this company for the first time, and we loved the professionalism, efficiency, and quality service of their agents and managers. We would definitely recommend 100x this company to individuals that are looking for the best customer service yet. We look forward doing business with them again. Definitely worth the five stars.

As for our agent Harris, all we can say is WOW! What an amazing job he did. He is extremely good at his job. He planned everything for us and made everything flow so smoothly. I will absolutely use him again and I’m very picky on that. Harris not only was available 24/7 he went out of his way to make sure we were well prepared for all of the new regulations with Covid, and to make sure my wife had the best honeymoon/birthday ever.

To summarize we went to Greece for our Honeymoon and my wife’s birthday. A 9-day trip visiting Athens, Mykonos, and Santorini in May. A trip that was planned for June 2020, but with the pandemic we had to cancel, so it was no easy task to plan a trip during this unstable time. However, Harris kept in touched with us the whole time. Giving us updates on our accommodation and the situation within Greece with the pandemic. He had to adjust our accommodation a couple of times cause of the pandemic, but the changes were well worth it. From Athens, to Mykonos, to Santorini, our accommodation was great. Especially the Celestia Grand hotel in Santorini was top notch. From the views from our villa, to the service, and management of the villas was excellent. We couldn’t have asked for a better accommodation. My wife did not want to leave, especially after finding out her favorite show and family Keeping up with the Kardashians was filmed there…lol

Harris also checked with all the authorities/regulations and made sure we had everything we needed from Covid testing to different health forms we had to fill out within a certain time frame. He always responded when I text him at literally all hours (not sure how he does this, I think he got some sort of superpower or just extremely passionate at what he does lol)

Harris did absolutely great, and we couldn’t have asked for a better planner. I highly recommend him. I also rarely write reviews, but he absolutely deserves it. With all he did, he made me look like a hero in front of my wife, but Harris was the real hero of this trip. Thanks again Harris, looking forward to meeting you next time!

The Spanns

Our local specialist, Randall, helped customize my mom's birthday celebration in Costa Rica. The only complaint is that we couldn't stay longer from our drivers picking us up from the airport to taking us on our adventures and other cities. We enjoyed our trip and will definitely be using KimKim again!

Returned home from an EPIC journey to Egypt. Amr & Ibrahim helped plan an amazing trip for me and my wife for our 11th anniversary and it was one of the best trips we have every taken. I rarely use trip planning services as I like to do most of the work myself but with this trip, everything was executed perfectly. No wasted time. Perfect mix of sightseeing and relaxation. Would HIGHLY recommend this service to anybody wanted to visit Egypt and maximize their time in country.

Mathias is extremely responsive and organized. I asked for an adventurous trip filled with culture and that’s exactly what Mathias put together for me.

Robi was incredible from start to finish. I decided to go by myself to Croatia last second and on a budget. I normally do not do guides or tours but since I was trying to have an "aggressive" schedule, I decided to reach out. Robi was very responsive and presented different options to try to fit all of my crazy requests to see everything in such a short amount of time. I was extremely happy to have him as a guide as it made it seem like I was traveling with an old friend and he was flexible with scheduling. The days were long but Robi's positive attitude and jokes made it not seem like we were out all day. He provided local recommendations and suggestions that helped round out the trip. The trip was better than I could have imagined and that really was thanks to Robi. Hope to see him again!

Thank you Zulmy, the guides at Tucaya, and Nadia for planning and executing my vacation in Panama. They all did a wonderful job putting together an itinerary. They were all available for me if I had any questions or needed assistance. I was a little hesitant traveling internationally due to COVID but they helped me navigate any obstacles. Also arranged for me to get a PCR COVID test prior to returning to the US. The process was very efficient. I had a wonder time exploring Panama in the short week I was there. They have me a glimpse at all the wonders and beauty of Panama. Thank you again for helping me create wonderful memories!

The planning was excellent! Olman was very helpful, and knowledgeable, with great suggestions, patience with adjusting itinerary, and attentive to our needs. He did an amazing job of arranging things, and dealing with the changes and requirements caused by COVID, including the testing issues. I have already recommended him to several people!
The places where we stayed, and the activities planned, were all good. We were pleased with Tirimbina, as we anticipated, with delicious food ad friendly staff; We loved the chocolate tour and our tour guide ( a young man) was excellent! and very informative!
We enjoyed the rainforest tour at Tortuguero, the dining area staff at Mawamba was very friendly and professional, the lodging was average. (There was a misunderstanding about the canal tour time, but Laura came and got us out of bed, and was very gracious about it.)
The Azania Bungalows turned out to be the best! with great food and lodging, beautiful gardens and wildlife, and right close to the beach. Staff was great! We highly recommend it! Unfortunately, the weather didn't cooperate, so we didn't get any relaxing beach time.
Jose drove us from SanJose to Tirimbina, and demonstrated much patience when he had to drive his vehicle over rough roads, out in the rural area of Tirimbina, only to find out that the Tirimbina Lodge was in a different location. It was a little rural "detour" but all ended well.
Fisroy was our primary driver, doing all of the airport arrivals and departure, as well as the trip to Puerto Viejo. He made himself available to us at all times and always went the "extra mile" to make sure things went smoothly. He gave us a great guided tour through Cahiuta National Park. He even offered to do Manzanilla the next day as well, but the weather did not cooperate in Puerto Viejo (clouds and rain). He also took the time to search out some restaurants with great local food. He added a real personal touch to all of our time with him. We so enjoyed it !
Thanks to everyone involved, including Alejandro who spoke with me on the phone within hours of our departure for Costa Rica, to assure us that our trip was still going to happen as planned (in spite of unexpected COVID restrictions).I am thankful that KimKim/ Amazilia provided direct phone access!
We look forward to another trip planned through you in the future!

We had a fantastic trip to Marrakech, very much thanks to our guide Abdel. He planned a great itinerary for us and had really listened to what we were looking for. The recommendation of everything from the Riad (Palais Sebban!) to restaurants and our local guide Hassan were such a good match for what we wanted. The best part of the trip was going with Abdel to the Atlas Mountains for hiking and meeting people in the villages around Imlil.
Thank you Abdel and Original Travels for an amazing trip!! We will be back!

We had such a great trip. Everything was planned out for us and our local specialist Yenyi helped us with everything we needed including rescheduling multiple times due to the pandemic, arranging our covid testing and providing us with great recommendations while in Costa Rica. Would use kimkim again and recommend to others.

As someone who usually prefers to make all of my own travel arrangements, I was hesitant to use Kimkim for my recent trip to Namibia. The Kimkim team and Petru in particular quickly proved that all of my biases against travel agencies were wrong. Petru was extremely knowledgeable about the lodges, parks and related travel information in Namibia, and was able to help me successfully navigate the difficulties of COVID-era travel. The lodgings and travel arrangements Petru selected were exactly what I requested, a perfect mix of luxury and adventure. Transfers to and from the airport in Namibia were seamless, and the team on the ground in Namibia was also extremely helpful. Whether you are a family looking for a luxury safari or a single traveler looking to get off the beaten path, Petru and the Kimkim team will find the itinerary for you.

Our trip to Morocco was a once in a lifetime experience thanks to Wanderlust Voyages. We spent 2.5 weeks travelling throughout the country, and our driver/guide Ibrahim, as well as Megan and the Wanderlust crew, made sure everything was just how we could have wanted it to be. Ibrahim took care of us as if we were a member of his own family, especially our two year old son - who to this day is talking about getting back "in the bus and going to Morocco".

Even with COVID restrictions, were able to see quite a few sites around the country. Our guide in Fez, Kamal, was spectacular - we highly recommend him! All the hotels took great care of us, but in Fez, the staff at Palais Sheherazade were welcoming, friendly, and caring for our son during our few days there, as well as for us and our needs. The Es Saddi resort was similarly wonderful. We would very much recommend them again! Thank you so much!

Our trip to Marrakech and Imlil in the Atlas Mountains, planned and guided by Abdel from Original Travels, was a spectacular (!!) return to travel for a group of vaccinated expats coming from Abu Dhabi.
We started out with a very smooth transfer from Casablanca to Marrakech with our wonderful (and safe!) driver, Samir, then had dinner at our gorgeous riad, Palais Sebban, a solid recommendation from Abdel. Our first morning, we took a super fun and informative cooking class at Maison Al Arabe then met up with our laid-back and kind local guide Hassan, for a loop through the Medina where we learned a lot about the culture and daily life of Marrakech and shopped for carpets, leather goods and argan oil.
The following day we were driven to Imlil in the Atlas Mountains for unforgettable hiking, visits with local Berber families for lunch and tea and a night of stargazing and some of the best tajine of the trip from Khasbah du Toukbal. Then it was back to Marrakech for our last two nights. We booked hammam treatments at the Royal Mansour, one of the city's prettiest hotels, a stop at the Majorelle Gardens and YSL museum and a final loop through the souq.
Phew!
We are a relatively well-traveled group and I have to say this was a trip of a lifetime, thanks to Abdel. He was so responsive and helpful in planning and leading us, but also patient and sweet when it came to giving us time to relax and do our own thing.
If you're looking to be a tourist, and I mean that in the very best sense of the word of experiencing and learning and feeling awe and gratitude for this big world, Original Travels is how to do it. Thank you, Abdel!

Amazing and well planed trip. Abdellah did a great job showing us Marrakech and the Atlas Mountains. Abdellah and he´s colleagues made everything to make our trip perfect!

Fantastic week in Marrakech!

Abdellah was incredibly responsive, organized, flexible and fun. Considering the limitations imposed by Covid, we had to make multiple changes to our itinerary. Abdellah was quick to adjust and constructive in helping us pivot our plans. Each day he planned was fun without being too overwhelming. It was a smooth week all-around, and his help in planning our agenda was the difference maker! Anyone looking to enjoy Marrakech and the Atlas Mountains should not hesitate to use his team!

"One of our first trips since the pandemic and Abdel made great arrangements for us. Karim was our driver and friend throughout the tour. Mohanned was a wiz at weaving us through the medina in Fes and Hamdan had great insights in Marrakech. We had the entire place to ourselves in Skoura and a wonderful view from our terrace in Chefchouen. We'll definitely go back again since we were limited due to Eid Al Fitr. Glad to have had this experience and wish I had more time...."

Anna-Maria made my tour very easy to rely to the tour guide and organized it so well. Everything was very smooth and I loved everything about Croatia. You will not be disappointed with leaving everything up to Anna-Maria.

To say that I am a hard person to organise something for would be an understatement :D
This wonderful team at Nattrip however managed to go with all my obligatory requests and last minute changes and created the best trip I could have wanted!
At one point I thought they will just leave me or start caring less about me and my trip due to the many demands, but no! They were on point till the last day!
From customer service, to hotel personal, restaurant staff in the city, guides, assistance during the trip, everything was 10/10 !!!
Chapada Diamantina has so much history and unbelievable nature that is just mesmerising. However the people who assist you along the way, make the trip as much as the destination visited, and I can happily say that this 4 day trip was probably one of the best I have had here in Brazil so far.
I will most definitely use their services again when I come back!
No matter what kind of demands you might have, this beautiful team consisting of brilliant people will surely assist you in making THE BEST trip you can around Brazil and you won't regret a single thing.
The best part, they take care of EVERYTHING! You just need to enjoy it ;)

I was fortunate to be paired with Daniel at Responsible Travel Ecuador through KimKim. This was my third time booking a trip on KimKim and once again it does not disappoint! The 15 day tour I did started out in Galapagos Island which was efficient since you need PCR Test to go to the Island and I did everything from boat tours, snorkeling, walking tour, lava tunnel and a day of relaxation! The tour continued to Quito where I was given two insightful tours from Andrea who also is from Responsible Travel which included walks around Old City as well as the churches in the area as well as seeing the middle of the Equator and Volcano that overlooks the city of Quito. Unfortunately Cotopaxi was closed for maintenance but driver Marco Herrara took me to Quilotoa which was a fantastic sight to see and he did an amazing job explaining Ecuador on the way there as well as Quilotoa and the story behind the volcanoes. I ended the tour in Cuyabeno which was a unique 3 day tour in Amazon area and the tour guides were amazing with the walking tours as well as boat tours. Javier was a great driver for the pick ups to and from the airport and I was lucky enough to stay in wonderful hotels such as Deja Vu in Santa Cruz, Hotel Vieja Cuba in Quito and Nicky's Amazon Lodge in Cuyabeno. I recommend you to have your trip in Ecuador planned with Responsible Travel!

My trip to a new foreign land was an amazing experience. The food, the culture, the architecture, the people and the weather were something I will always cherish and remember. Our trip was not conventional by any means. It had many changes to travelers and destinations. But through all of these, I was able to coordinate everything through Andrea and our local guides. We were here for my friend's birthday and she told me it was the birthday of a lifetime. We experienced so many beautiful places and people on our trip. Yes, it would have been cheaper if I did this on my own, but for the few dollars more, I had the piece of mind knowing this would be a great trip. And it was! Thank you Andra!