Kimkim Trip Reviews

4.8
Based on 17,273 ratings
Read 17,273 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Our tour of New Zealand went beyond expectati...
New Zealand | Aug 24 - Sep 12, 2024

N
Nancy M.
Canada | Reviewed on Nov 18, 2024
Our tour of New Zealand went beyond expectations. Because we had activities and accommodations booked by the kimkim team, we were able to enjoy each day worry-free. When we weren't able to partake in something due to inclement weather, Michelle either found an alternative or organized a refund promptly. It was wonderful to know she and the team were there for backup if we ran into any issues.
Stand out experiences, in no particular order:
- tour of Mesopotamia Station with our guide...
Read more

Our tour of New Zealand went beyond expectations. Because we had activities and accommodations booked by the kimkim team, we were able to enjoy each day worry-free. When we weren't able to partake in something due to inclement weather, Michelle either found an alternative or organized a refund promptly. It was wonderful to know she and the team were there for backup if we ran into any issues.
Stand out experiences, in no particular order:
- tour of Mesopotamia Station with our guide Wayne -- so much beautiful landscape to take in, and so much interesting history, made even better by running into Malcolm, the present head of the Station
- art deco tour of Napier with lovely, informative Kaye
- 1/2 day wine tour led by the wonderful Jill -- so interesting and fun
- Te Pa Tu - Maori Cultural Experience -- incredible knowledge, passion, and skill demonstrated by the family members; the 15 year old young man's singing was exceptional
- Zealandia Night Tour in Wellington -- magical
- Milford Sound boat cruise -- just beautiful
- jetboat tour in Fiordland -- great fun, even in the rain
- Hobbiton -- the lushness, the details! So fun
- luge rides in Queenstown
Stand out accommodations:
- Hotel Britomart in Auckland -- very fine, exceptional attention to detail
- The Vicarage in Geraldine -- as above
- Azur Luxury Lodge in Queenstown -- incredible views and service
Hotels to consider removing from your roster:
- Museum Apartment Hotel in Wellington -- a bit gross, a bit disorganized in the lobby
- Peppers Bluewater Resort in Lake Tekapo -- down on its heel
- Limetree Lodge -- wifi didn't work, weird feeling there

Hotel Review
The Hotel Britomart
Auckland

Fantastic location. Top notch customer service. Beautiful space. Attention to detail. We would stay there again in a heartbeat.

Authenticity & Character
So funky, wonderful reuse and reno of an old building with character.
Location
Central, interesting views, walkable neighbourhood.
Staff
Very welcoming, helpful, and informative.
Cleanliness & Comfort
All the corners were clean and shiny. No dust buildup or fingerprints anywhere.
Activity Reviews
The Road to Mesopotamia - High Country Station 4WD tour
The Road to Mesopotamia - High Country Station 4WD tour
Geraldine

This was one of those experiences that surpassed expectations. It was a full day, but I could have kept going. We learned about a whole other kind of life in New Zealand, the incredibly hard work running a sheep station. Mesopotamia has such unique historical significance. Our guide Wayne even had a book about it, which he kindly let us borrow for a night. What an incredible landscape, too.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Zealandia - Night Tour
Zealandia - Night Tour
Wellington

Walking in the quiet darkness with our red lights was such a feast for the senses. I loved the evening birdsong and glow worms.

Quality of Experience
Guides, Drivers and Staff
Hawke's Bay Half Day Wine Tour
Hawke's Bay Half Day Wine Tour
Napier

Jill was our guide, and what a lovely person she is. We had laughs and learned a lot about New Zealand's fantastic wine offerings. The half day was plenty -- we had just the right amount of sampling. Favourite part: the sheep grazing in a vineyard.

Quality of Experience
Guides, Drivers and Staff
Transport
Orakei Korako Tour
Orakei Korako Tour
New Zealand
Quality of Experience
Te Pā Tū Māori Feast & Performance
Te Pā Tū Māori Feast & Performance
Rotorua

The singing, the hakas, the fellowship, the history were all very moving.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Hobbiton Movie Set Tour
Hobbiton Movie Set Tour
New Zealand
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Michelle Srzich
Michelle
Michelle Srzich
Local specialist in Auckland, New Zealand | Replied on Nov 19, 2024

Thank you so much Nancy your feedback, it is much appreciated. Michelle

The guides on our trip were excellent. Federi...
Italy | Nov 3 - Nov 17, 2024

A
Anil K.
Tulsa, OK | Reviewed on Nov 18, 2024
The guides on our trip were excellent. Federico, Luigi, Stephania, etc. Read more

The guides on our trip were excellent. Federico, Luigi, Stephania, etc.

Hotel Reviews
Al Manthia Hotel
Rome

Well located, safe.

Authenticity & Character
Was a two level room with bedroom upstairs. Steep stairs to go up.
Location
Centrally located and safe.
Staff
Staff was uptight, can be significantly improved
Cleanliness & Comfort
Clean hotel
Hotel Berchielli
Florence

Nice clean hotel, nicely located. Walking distance from all must see sites. Safe.

Authenticity & Character
Traditionally decorated
Location
Centrally locates and safe.
Staff
Friendly
Cleanliness & Comfort
Clean
Hotel Minerva Sorrento
Sorrento

Magnificent location with breathtaking views of the Gulf of Naples. Words cannot describe this hotel location. The first night there was a private banquet in their dining room. Despite this, the dining room manager Giuseppe put up a special table for us in a very nice location and served us an excellent dinner. We had a picturesque view of the Gulf of Naples from our room and balcony. Breakfast everyday was on the top floor patio overlooking the Gulf. I would come back here in a heartbeat.

Authenticity & Character
Golf=geous big room with all amenities.
Location
Beautiful view of the Gulf of Naples.
Staff
Unbelievably friendly staff
Cleanliness & Comfort
Clean
Duodo Palace
Venice

Clean hotel, centrally located. Staff, breakfast were very good. Friendly staff.

Authenticity & Character
Traditional
Location
Staff
Ariel.
Cleanliness & Comfort
Activity Reviews
Colosseum - Palatine Hill - Roman Forum
Colosseum - Palatine Hill - Roman Forum
Rome

Very nice tour. Guide was wonderful.

Quality of Experience
Guides, Drivers and Staff
Transport
Vatican Museum, Sistine Chapel & St. Peter's Basilica
Vatican Museum, Sistine Chapel & St. Peter's Basilica
Rome

Breathtaking, overwhelming, wonderful experience.

Quality of Experience
Our guide Stephania was great.
Guides, Drivers and Staff
Transport
Food tour among squares and fountains of Rome
Food tour among squares and fountains of Rome
Rome

We enjoyed this very much. Stephania was very very good and made our tour so enjoyable. She went above and beyond. Very pleasant and professional.

Quality of Experience
Excellent, excellent. An absolute must do.
Tuscan cooking class with San Lorenzo food market
Tuscan cooking class with San Lorenzo food market
Florence

Magnificent experience. A small group. Roberta our chef was very very good. An absolute must do. Don’t miss it.

Quality of Experience
Food
Visit to Pisa, San Gimignano and Siena with lunch and wine tasting
Visit to Pisa, San Gimignano and Siena with lunch and wine tasting
Florence

Long day 7a to 7p. But must do and great trip. Winery in San Gimignano was nice. Siena is cultural and historic.

Quality of Experience
Guides, Drivers and Staff
Transport
Walking tour of Florence (Private)
Walking tour of Florence (Private)
Florence

Saw all the historic sites.

Quality of Experience
Guides, Drivers and Staff
Transport
Tour of the Amalfi Coast
Tour of the Amalfi Coast
Italy

Ah, we were the only ones so it became a private tour. Excellent experience. Luigi our driver and guide was very good. Very knowledgeable and was a local person. Friendly and full of jokes and we had a lot of fun. Positano, Ravello, Amalfi were nice and the coast is just gorgeous. Along the way is Atrani where the movie “Equilizer 3” starring Denzel Washington was shot, just beautiful. If I have a choice to have a second home overseas or to retire overseas, this would be it.

Quality of Experience
Friendly driver.
Food
Food in Amalfi was tasty.
Guides, Drivers and Staff
Luigi.
Transport
Clean car.
Explore Pompeii - Private
Explore Pompeii - Private
Italy

Pompeii is a wonderful place to visit. Our guide was knowledgeable but was too descriptive.

Quality of Experience
Guides, Drivers and Staff
Transport
Driver was great.
Essential Venice
Essential Venice
Venice

Historic place visits.

Quality of Experience
Guides, Drivers and Staff
Venice Private Bacari Tour
Venice Private Bacari Tour
Venice

Very good tour. Would recommend. A must do.

Quality of Experience
Guide was nice
Local specialist: Chris Gravas
Chris
Chris Gravas
Local specialist in Athens, Greece | Replied on Nov 19, 2024

Dear Anil,

Thank you so much for your kind words and detailed feedback regarding all services provided during your trip, guides, drivers, hotels, and experiences. I am glad that you had a wonderful time with your wife and that we were also in communication during your trip for any further support. It was a pleasure working with you on this and I will be happy to plan another adventure for you in the future, perhaps in Greece :)

I wish you all the best for the holidays ahead and safe future travels!

Kind regards,
Chris

Golden Triangle Tour - Easy, Flexible, Great
India | Oct 20 - Oct 27, 2024

D
Diana C.
Canada | Reviewed on Nov 18, 2024
Spent a great week on a whirlwind tour of the Golden Triangle organise via KimKim & Active India. The team (special thanks to Ravi and Aditya) worked very hard to make sure our trip was welcoming and memorable. From the first moment we contacted KimKim to the final itinerary, Ravi and his team answered all of our questions and helped make all of our arrangements. We were greeted at the airport and escorted to every site, event, hotel, etc. in very capable hands. The selection of sights and... Read more

Spent a great week on a whirlwind tour of the Golden Triangle organise via KimKim & Active India. The team (special thanks to Ravi and Aditya) worked very hard to make sure our trip was welcoming and memorable. From the first moment we contacted KimKim to the final itinerary, Ravi and his team answered all of our questions and helped make all of our arrangements. We were greeted at the airport and escorted to every site, event, hotel, etc. in very capable hands. The selection of sights and activities was well planned, flexible and included a good variety. We had 1 or 2 minor hiccups while there but the team, having set up a What's App group for us when we arrived, made it very easy to contact them. They were incredibly responsive and quick to resolve our issues. The guides were professional, knowledgeable and each brought their own expertise to our visits. Our driver was courteous, careful and extremely adept at navigating the roads/routes of our journey. Overall, KimKim made planning and experiencing our trip so very easy.

Local specialist: Ravi Tickoo
Ravi
Ravi Tickoo
Local specialist in New Delhi | Replied on Nov 19, 2024
Dear Diana,
Namaste!
Thank you so much for taking the time to share your thoughts and feedback on your trip to India. We are thrilled to hear that you and Analisa had a memorable experience and that every moment of your journey was filled with joy and discovery.
On behalf of the entire Active India & Kimkim team, I would like to express our heartfelt thanks for placing your trust in us to plan and organize your family’s holiday tour. It was a pleasure to be a part of your travel experience,... Read more

Dear Diana,
Namaste!
Thank you so much for taking the time to share your thoughts and feedback on your trip to India. We are thrilled to hear that you and Analisa had a memorable experience and that every moment of your journey was filled with joy and discovery.

On behalf of the entire Active India & Kimkim team, I would like to express our heartfelt thanks for placing your trust in us to plan and organize your family’s holiday tour. It was a pleasure to be a part of your travel experience, and we are delighted that we could contribute to making your trip special.

India has so much to offer, from its rich culture and heritage to its diverse landscapes and vibrant cities. We sincerely hope that your visit has sparked a desire to explore even more of our beautiful country. If you decide to return for another adventure, we would be honored to assist you once again in curating an unforgettable journey.

Please don’t hesitate to reach out to us whenever you're ready to plan your next trip. We look forward to welcoming you and your family back to India soon!

Warm regards,
Ravi

Norther Vietnam - Hanoi, Bac Ha, Sa Pa, Lan Ha Bay
Vietnam | Nov 6 - Nov 16, 2024

Deborahlkagan@gmail.com
[email protected] K.
Tampa, FL | Reviewed on Nov 18, 2024

Trang did a superb job planning our trip. She connected us with a marvelous guide, Trung and driver. All accommodations were perfect in both quality and location. Communication was fast and easy with both Trang and our guide Trung. We appreciate the great care given to us in all areas of our travel. Thank you!

Local specialist: Trang Pham
Trang
Trang Pham
Local specialist in Hanoi, Vietnam | Replied on Nov 19, 2024

Hi Deborah,

I hope you and Robert are doing well. Thank you for taking the time to share your experience with us! I am so happy to have a chance to meet you in person in Hanoi and that you enjoyed your holiday in Vietnam. Your happiness brings me a lot of motivation and passion for my job. I have passed your compliments to our guide, driver, and our operation team who will be delighted to know they made your trip memorable!

Wishing you and your family all the best and I do hope to have another chance to accompany you on your next adventure in Asia!

Warmest greetings from Vietnam,
Trang

I knew that I needed help organizing my trip ...
Italy | Oct 23 - Oct 27, 2024

L
Laura D.
Boston, MA | Reviewed on Nov 18, 2024
I knew that I needed help organizing my trip to Italy, because I had never been there before and I wanted to be able to relax while I was there with my college age daughter. I reached out to kimkim after seeing great reviews, to request trip planning for a 5-day trip to Varenna, on Lake Como, and Verona. The response to my request was super fast, which I appreciated because I contacted them just 6 weeks before my trip. Eleonora asked lots of questions, and then proposed a list of hotels... Read more

I knew that I needed help organizing my trip to Italy, because I had never been there before and I wanted to be able to relax while I was there with my college age daughter. I reached out to kimkim after seeing great reviews, to request trip planning for a 5-day trip to Varenna, on Lake Como, and Verona. The response to my request was super fast, which I appreciated because I contacted them just 6 weeks before my trip. Eleonora asked lots of questions, and then proposed a list of hotels and activities in each place. First, we had the most incredible view of Lake Como from our hotel balcony - it was magical. She recommended shopping in Bellagio (across the bay from Varenna), which was so adorable and had so many wonderful little shops and spots for aperativo. She signed us up for a tour of a beautiful historic villa, with a boat to drive us dock to dock. Then we drove to Verona to our next hotel, which was very centrally located in a beautiful historic district, just steps from the collosseum ruins. We had a food tour with Miriam - who was the highlight of Verona for us - who took us to taste local olive oil, wine, cheese, cured meat, candy, pizzetta rossa, and a traditional Veronese cake. I have limited mobility and so Eleonora went out of her way to research things that we could do that were within my ability, and our hotels were right in the center of everything in both Varenna and Verona, so we were just steps to delicious food. There was an issue with one of our hotel rooms, and her associate local Gabriele, solved it within 15 minutes. They made the trip easy, efficient, and enjoyable which was exactly what I wanted.

Hotel Reviews
Hotel Milano & Spa
Verona
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Royal Victoria
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Private food tour of Verona
Private food tour of Verona
Italy
Quality of Experience
Food
Guides, Drivers and Staff
Lake Como boat tour and guided visit of Villa del Balbianello
Lake Como boat tour and guided visit of Villa del Balbianello
Italy
Afternoon at leisure in Bellagio
Afternoon at leisure in Bellagio
Lake Como
Local specialist: Eleonora Arrigoni

Do not use Hakim as a travel advisor for your...
Morocco | Nov 4 - Nov 15, 2024

R
R M.
Weymouth, MA | Reviewed on Nov 18, 2024
Do not use Hakim as a travel advisor for your trip to Morocco. I have used Kim Kim to book two other trips and have been pleased with each of the travel advisors, who knew what they were doing and provided useful and actionable advice. In particular, if you are going to Iceland, Gummi is a great trip advisor. Hakim was unable or unwilling to provide helpful advice for this trip. In answering questions, he would typically reply with flowery, formulaic messages that had no substance... Read more

Do not use Hakim as a travel advisor for your trip to Morocco.

I have used Kim Kim to book two other trips and have been pleased with each of the travel advisors, who knew what they were doing and provided useful and actionable advice. In particular, if you are going to Iceland, Gummi is a great trip advisor.

Hakim was unable or unwilling to provide helpful advice for this trip. In answering questions, he would typically reply with flowery, formulaic messages that had no substance and didn’t answer the question. It’s like he didn’t know what he was doing or couldn’t think of suggestions. I got the sense that he didn’t care about making the trip for us; rather he wanted us to follow a set pattern. He didn’t listen. In the end, we did our own research and made our own decision without his help. Hakim was of little assistance.

Given my experience with Hakim, it is unlikely that I will use Kim Kim again.

Local specialist: Hakim ALIBOUCHE
Hakim
Hakim ALIBOUCHE
Local specialist in Agadir | Replied on Dec 26, 2024
Dear Ray, Thanks a lot for your review! I appreciate the time you dedicated to leaving your feedback on my own services, but it's so unfortunate that you didn't share any comments on the great activities we provided to you during your trip to Morocco and the two accommodations we selected for your stay in Marrakech and Dades. I understand your feelings, but I remained committed always and with great pleasure to answer all your valuable questions, except a few ones that were related to... Read more

Dear Ray,

Thanks a lot for your review!

I appreciate the time you dedicated to leaving your feedback on my own services, but it's so unfortunate that you didn't share any comments on the great activities we provided to you during your trip to Morocco and the two accommodations we selected for your stay in Marrakech and Dades.

I understand your feelings, but I remained committed always and with great pleasure to answer all your valuable questions, except a few ones that were related to accommodations/services you booked on your own which I asked you to check directly to get written responses from the suppliers to keep proofs on your hands.

I also checked with you during your time if everything was going as planned and if you were enjoying your trip. You read the email but didn't answer. For me, it was a sign that everything was going great; and I'm confident your trip has been amazing.

I'm glad your previous experiences with the other local agents were great. Kimkim is always choosing the best, and we're all here to provide unique experiences and to satisfy our trusted travelers like you; travelers who trust and choose us again and again.

Wishing you all the best,
Hakim

Overall, the itinerary was wonderful but there were several costly lapses in communication
Patagonia | Nov 8 - Nov 16, 2024

W
Will G.
North Atlanta, GA | Reviewed on Nov 18, 2024
The itinerary was well thought out and the reservations with lodging and tours went very smoothly. The places that we visited and the people that we ecountered were wonderful, and I believe that we experienced a great deal of what Torres del Paine and Santiago have to offer.
However, some of the tickets for buses were not shared, leading to confusion once we arrived in Punta Arenas. Additionally some of the pick-up and drop-off times often differed by an hour or more, causing us to miss...
Read more

The itinerary was well thought out and the reservations with lodging and tours went very smoothly. The places that we visited and the people that we ecountered were wonderful, and I believe that we experienced a great deal of what Torres del Paine and Santiago have to offer.
However, some of the tickets for buses were not shared, leading to confusion once we arrived in Punta Arenas. Additionally some of the pick-up and drop-off times often differed by an hour or more, causing us to miss dinner reservations (incurring cancellation fees) and to miss out on other opportuntinues. These errors may fall on the tranportation vendors that were used (CL Mundo, Patagonia Planet), but there seemed to be communication lapses between them and Say Haeque.
Overall, this was a wonderful experience in a beautiful/welcoming country, but there appeared to be a lack of attention to detail that caused us temporrary frustration while in Chile.

Activity Review
Full Day Visit to two wineries in the Colchagua Valley
Full Day Visit to two wineries in the Colchagua Valley
Santiago

Great wine tour in two scenic locations and the wine was awesome! However, the drop off time at our hotel was much later than expected, causing us to miss dinner reservations and incur cancellation fees. We were told that we would be home between 8-9 PM, but were actually dropped off at 10:15 PM.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Pick up and drop off times
Local specialist: Mery Morelli
Mery
Mery Morelli
Local specialist in Buenos Aires, Argentina | Replied on Nov 20, 2024
Hi Will, Thanks for your feedback!  We are happy to know that you had a great time in SouthAmerica! :)  In Say Hueque work hard every day to give you the best of the experiences! 
As part of our travel experience, we have innovated with the app VAMOOS, which gave you with all the online documentation, where the bus tickets were published, and details of your trip. However, the bus tickets were not necessary, just with the passport you were able to take the bus. Sorry that this was not...
Read more

Hi Will,

Thanks for your feedback! 

We are happy to know that you had a great time in SouthAmerica! :) 

In Say Hueque work hard every day to give you the best of the experiences! 
As part of our travel experience, we have innovated with the app VAMOOS, which gave you with all the online documentation, where the bus tickets were published, and details of your trip. However, the bus tickets were not necessary, just with the passport you were able to take the bus. Sorry that this was not clear enough, we will work to improve this in our communication. I am glad to know you had no trouble with the ride finally! :)

About the dinner loss, we are sorry about that! The shared excursions can have some delays due to external factors. This experience was 10 hours long, and a delay could occur in this kind of long experience.

Thanks for taking the time to let us know these details that help us to improve every day, and I hope to see you again in South America!
Warm Regards,
Mery

I have used KimKim before, and liked certain ...
Morocco | Nov 3 - Nov 16, 2024

Allison
Allison A.
Jackson, WY | Reviewed on Nov 18, 2024
I have used KimKim before, and liked certain things about it, but learned a few things from the last trip with them and was able to communicate all the things that are important to us to Majid. He was very easy to work with on the details and specifics and planned a great itinerary combining both his insights with our requests. The most important part, being pairing us with the best guide possible. If I could always have Mouad as a driver/guide, or I could transport him to all future trips... Read more

I have used KimKim before, and liked certain things about it, but learned a few things from the last trip with them and was able to communicate all the things that are important to us to Majid. He was very easy to work with on the details and specifics and planned a great itinerary combining both his insights with our requests. The most important part, being pairing us with the best guide possible. If I could always have Mouad as a driver/guide, or I could transport him to all future trips elsewhere, I would 100% of the time. He made sure every detail was to our liking, let us know he could edit timelines and travel plans as we wished as we went along on the trip, and was able to navigate all of our plans and desires perfectly. He went way above and beyond the entire time, always giving us tips, insights, helpful knowledge and so much more. There was nothing he would say no to, and no problem or need he couldn't solve or provide. There was just the right amount of activity and the logistics for a big trip were all seamless. I would use this team for any planning on Morocco!

Hotel Reviews
La Maison Arabe Hotel
Marrakech
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Tiziri Luxury Camp
Merzouga
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Villa Pomme d'Or
Midelt
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Palais Amani
Fès
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Lina Ryad & Spa
Chefchaouen
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Kalaa 2
Rabat
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Dar Saba House Hotel
Tangier
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
  Hammam  Spa  & Massage in Marrakech   11 AM Session
Hammam Spa & Massage in Marrakech 11 AM Session
Marrakesh
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Marrakech Food Tour
Marrakech Food Tour
Marrakesh

This was the only detail of our journey that could have been improved. The tour started off well, with a good stop for soup and some history on the woman making it, but only included one other street food place and then a very mediocre restaurant (which I would not have picked out as there are many way more interesting ones). I would say this needs improvement - there are tons of interesting dishes to try and we didn't really get a good overview and sampling. Luckily our driver/guide made up for that by leading the way on other parts of the trip.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Fes: Exploring the Imperial City
Fes: Exploring the Imperial City
Fes

We loved our guide Hakim. He was very kind, knowledgeable and did things a pace that was perfect for what we wanted. The "best tea in Morocco" was a nice touch and the lunch and snacks he picked were some of our favorites.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Majid Mrabti
Majid
Majid Mrabti
Local specialist in Morocco & France | Replied on Nov 18, 2024
Hi Allison,
Thank you so much for sharing your wonderful experience with us! I’m thrilled to hear that your trip to Morocco exceeded expectations and that I was able to craft an itinerary that combined your requests with my local insights.
It’s especially heartening to know that Mouad made such a positive impact on your journey. I take great pride in collaborating with exceptional guides, and it’s clear that Mouad went above and beyond to ensure every detail was perfect. Your kind words about...
Read more

Hi Allison,
Thank you so much for sharing your wonderful experience with us! I’m thrilled to hear that your trip to Morocco exceeded expectations and that I was able to craft an itinerary that combined your requests with my local insights.
It’s especially heartening to know that Mouad made such a positive impact on your journey. I take great pride in collaborating with exceptional guides, and it’s clear that Mouad went above and beyond to ensure every detail was perfect. Your kind words about his adaptability, knowledge, and dedication mean a lot, and I’ll be sure to pass along your compliments to him.
I’m so pleased the logistics were seamless and that the balance of activities suited your preferences. Knowing you’d trust us with future trips is the highest compliment I could receive, and I look forward to assisting you with more memorable journeys—whether in Morocco or elsewhere!
Warm regards,
Majid

KimKim Argentina
Argentina | Nov 5 - Nov 14, 2024

neil
neil p.
United Kingdom | Reviewed on Nov 18, 2024
Agustina and Joaquin kept me up to date daily with pick up times for our various trips and organised our boarding passes for internal flights to Mendoza from BA and return. Very organised and super helpful. Definitely recommend KimKim and the Argentina team. Read more

Agustina and Joaquin kept me up to date daily with pick up times for our various trips and organised our boarding passes for internal flights to Mendoza from BA and return. Very organised and super helpful. Definitely recommend KimKim and the Argentina team.

Activity Reviews
Aconcagua Experience
Aconcagua Experience
Mendoza

Great day out in the Andes. Great photo opportunities, amazing views.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Day Trip to the Pampas & Estancia Lunch
Day Trip to the Pampas & Estancia Lunch
Buenos Aires

Not too far from the city and beautiful ranch with amazing food and friendly tour guide.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Agustina Gross
Agustina
Agustina Gross
Local specialist in Buenos Aires | Replied on Nov 18, 2024
Dear Neil Thank you so much for your kind words and detailed feedback about your trip to Argentina! We’re thrilled to hear that your experience was smooth and enjoyable, and that our team could make your journey stress-free by keeping you informed and handling your travel details. Your recognition means a lot to us! It’s fantastic to hear that you enjoyed the Day Trip to the Pampas in San Antonio de Areco! Similarly, we’re glad your Aconcagua Experience provided you with stunning views... Read more

Dear Neil

Thank you so much for your kind words and detailed feedback about your trip to Argentina! We’re thrilled to hear that your experience was smooth and enjoyable, and that our team could make your journey stress-free by keeping you informed and handling your travel details. Your recognition means a lot to us!

It’s fantastic to hear that you enjoyed the Day Trip to the Pampas in San Antonio de Areco! Similarly, we’re glad your Aconcagua Experience provided you with stunning views and memorable photo opportunities in the Andes.

Thank you for recommending KimKim and our team—it’s the highest compliment we could receive!

Saludos!

Agustina

Our KimKim experience was seemless! All of ou...
Mexico | Nov 9 - Nov 16, 2024

SARAH
SARAH F.
Chicago, IL | Reviewed on Nov 18, 2024
Our KimKim experience was seemless! All of our transfers and personal experiences were done with such wonderful guides, drivers and expertize. Rene worked hard on the itinerary with us and communicated closely. Gabriel from Rutopia Tours was our go to person for any concerns or issues and communicated with us daily! They selected interesting hotels with Mexican character and charm for us. The only drawback for the charming Hotel Corazon Mexicano was the steep hill to get to it, but what... Read more

Our KimKim experience was seemless! All of our transfers and personal experiences were done with such wonderful guides, drivers and expertize. Rene worked hard on the itinerary with us and communicated closely. Gabriel from Rutopia Tours was our go to person for any concerns or issues and communicated with us daily! They selected interesting hotels with Mexican character and charm for us. The only drawback for the charming Hotel Corazon Mexicano was the steep hill to get to it, but what views! Try to get an exterior room. The only drawback of the lovely Petra Hotel was it advertized having breakfast included but that was out of date info. We loved our knowlegable guide Luis in Teotihuacan and Angela who drove us from Mexico City to Teotihuacan and then on to Guanajuato. Susana Ojeda from Rutopia Tour gave us a History Tour of Guanajuato and was wonderful! Her father Antonio gave us a Street Food Tour along with more history the next day. Both took such good care of us and were flexible and such fun. Mario drove us to San Miguel de Allende and we had a nice historic tour of the town with him after seeing the lovely Mask Museum, a real gem thanks to the setting and host, Bill. In San Miguel de Allende, Ana from Coyote Canyon Adventures took great care of us. We loved Frederico with Horseback Riding for 2 of us and Brittany with interpreting for the Cooking Class for the other 2. We also loved Alfredo who took us to the Sanctuary of Atotonilco and he was flexible enough to detour to see the murals of Guadalope and sit and have some great local street food with us. We had fun with them all! Thanks KimKim for making this a memorable vacation!

Hotel Reviews
Hotel Petra
San Miguel de Allende

I really enjoyed the quiet courtyard, the friendly staff and the super large rooms.

Authenticity & Character
Nice courtyard with places to sit and take a break, pretty lighting at night. Tall ceilings and comfortable beds.
Location
Just a few minutes to walk to the historic center.
Staff
They checked in with us on WhatsApp to see if we wanted our rooms cleaned!
Cleanliness & Comfort
Hotel Corazon Mexicano
Guanajuato

What a fun, charming and quirky hotel. Steps going up and down and around corners for interior facing rooms and exterior rooms, some with terraces and amazing views. The breakfast is wonderful on a terrace with a view. They went out of their way to accommodate us and made a room change for us when my sister was fearful of some stairs in the room. It's just a minute walk to the street which is narrow and steep, the only drawback for someone with arthritis.

Authenticity & Character
Quirky rooms, old building with lots of character.
Location
Just a 6-7 minute walk down to the historic center, very close to the Mercado.
Staff
They went out of their way to accommodate us and were always available for questions and recommendations.
Cleanliness & Comfort
Clean and comfortable beds. The only thing that would have enhanced the rooms was to have bedside lights.
Hampton Inn & Suites Mexico City
Mexico City

Great location a few blocks from the Zocalo, right in the historic center. Clean, lovely hotel with breakfast included.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Rene Rodarte

Reliable did a great job organizing our 23 da...
Vietnam | Oct 21 - Nov 12, 2024

Solomon
Solomon F.
Canada | Reviewed on Nov 18, 2024

Reliable did a great job organizing our 23 day visit to Vietnam. They arranged for a few internal flights and our 4 and 5 star hotels. We had experienced English speaking guides, always picked up at the airport or the hotels on time. No complaints just praise. Good job!

Local specialist: Lucy Do
Lucy
Lucy Do
Local specialist in Vietnam | Replied on Nov 21, 2024

Hello Sol,

I hope you and Celine are doing well. Thank you for taking the time to share your experience with us!Your happiness brings me a lot of motivation and passion for my job. I have passed your compliments to our guide, driver, and our operation team who will be delighted to know they made your trip memorable!

Wishing you and Celine all the best and I do hope to have another chance to accompany you on your next adventure in Asia!

Best wishes,
Lucy

It was a very well planned trip. Sandy and h...
Japan | May 10 - May 24, 2024

Al
Al B.
Los Altos, CA | Reviewed on Nov 18, 2024

It was a very well planned trip. Sandy and her team were always available to assist us during the trip. The only thing we will possibly do different will be to not carry all our luggage to Mount Koya or Koyasan.

Local specialist: Sandy Ren
Sandy
Sandy Ren
Local specialist in Japan | Replied on Nov 28, 2024

Dear Al,

Hope you are doing great. Thank you so much for your kind words.We're thrilled to hear that you enjoyed your trip and found everything well planned. It's great to know that my team and I were able to assist you throughout your journey. We appreciate your feedback about the luggage, and we'll keep that in mind for future travelers. We hope to welcome you back on another adventure soon.

Warm regards from Asia,
Sandy

Great trip, but our trip coordinator was slow.
Japan | Nov 8 - Nov 16, 2024

C
Christian K.
Atlanta, GA | Reviewed on Nov 18, 2024
Great trip, but our trip coordinator was slow to respond more than once. Unfortunately, we had a flight delay on the way over, which resulted in us arriving a day late. We were charged for the first night in the hotel. Kim Kim said they would refund half of the hotel price. Shinkansen tickets (Tokyo to Kyoto) were supposed to be at 1100. We planned a tour in Kyoto based on that time. Unfortunately, we received a message from Shona the day before with tickets that were at 1200. ... Read more

Great trip, but our trip coordinator was slow to respond more than once.

Unfortunately, we had a flight delay on the way over, which resulted in us arriving a day late. We were charged for the first night in the hotel. Kim Kim said they would refund half of the hotel price.

Shinkansen tickets (Tokyo to Kyoto) were supposed to be at 1100. We planned a tour in Kyoto based on that time. Unfortunately, we received a message from Shona the day before with tickets that were at 1200.

The evening before the transfer to Kyoto, we tried to change the ticket ourselves (at the station) to 1100, but this was not possible because Kim Kim did not provide the original email that issued the tickets (Kim Kim only provided the attachments). So we messaged our coordinator, Shona. She answered that she would follow up before 10 AM the next day (the day of the tickets). Next day…No answer at 10. Shona responded at 1010 that she would confirm it for us right away. Nothing back until 1040, asking if we were at the station…(we had been there since 9:30) .

At 9:55 we got a message from the emergency coordinator, Heidi, asking (again) if we were at the station. By then, it was too late to have the tickets changed to 10:00. Heidi provided a transfer for us to the our planned tour directly from the station in Kyoto. Overall, a last minute save, but this whole thing was really annoying. For whatever reason, Shona was unable to respond quickly on what should have been a fairly easy change, with plenty of lead time to fix.

Overall, we thoroughly enjoyed the trip. Our tour guides Ayumi (Tokyo), Seiya Maegawa (Kyoto), and Luna (Osaka) were AMAZING.

We would certainly go to Japan again, to see more of the country, but I would be hesitant to use KimKim again due to the coordination issues we experienced.

Hotel Review
Hotel Vischio Kyoto by GRANVIA
Kyoto

AMAZING BREAKFAST!! Great location, right next to the Kyoto station.

Authenticity & Character
Location
Right next to the Kyoto station
Staff
Cleanliness & Comfort
Activity Reviews
Osaka Local Foodie Tour in Dotonbori and Shinsekai
Osaka Local Foodie Tour in Dotonbori and Shinsekai
Japan

Great food and a wonderful tour guide! The only thing I’d change… We ended up missing out on Soba at the end because the other members of the group had eaten too much at the first two restaurants. We would have liked to have tried it (we still had room), but the tour ended.

Quality of Experience
TASTY FOOD!!
Guides, Drivers and Staff
Luna did a wonderful job.
Transport
The meeting point is in a very loud location (at the entrance to a train station). We had a hard time hearing our guide until we were away from under the train tracks.
Tokyo Highlights Day Tour with Tsukiji Outer Fish Market
Tokyo Highlights Day Tour with Tsukiji Outer Fish Market
Tokyo

Ayumi did a wonderful job ! She asked us about our preferences before we left on the tour, and did a great job sharing Tokyo with us!!

Quality of Experience
Guides, Drivers and Staff
Ayumi is a WONDERFUL tour guide. She speaks English very well, and was very personable.
Transport
Ayumi came prepared with a day pass for the trains for each of us. She did a wonderful job teaching us how to navigate the public transportation system in Tokyo.
Full Day Kyoto City Tour with Fushimi Inari-Taisha
Full Day Kyoto City Tour with Fushimi Inari-Taisha
Kyoto

Our guide, Seiya Maegawa, was FANTASTIC. He shared so much detail about each place we visited. Very personable, and just did a wonderful job bringing each place to life that we visited.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Shona Zhang
Shona
Shona Zhang
Local specialist in Japan | Replied on Nov 20, 2024
Dear Christian, Greetings from Shona.Thank you for sharing your feedback regarding your trip. I'm glad to hear that you enjoyed your overall experience and that your tour guides were exceptional. However, I sincerely apologize for the inconvenience caused by the train tickets.Due to my oversight, we did not notice and change the train ticket time in time. Fortunately, your prompt reminder gave us the opportunity to make amends, avoiding any impact on your upcoming tour.We appreciate this a... Read more

Dear Christian,

Greetings from Shona.Thank you for sharing your feedback regarding your trip. I'm glad to hear that you enjoyed your overall experience and that your tour guides were exceptional. However, I sincerely apologize for the inconvenience caused by the train tickets.Due to my oversight, we did not notice and change the train ticket time in time. Fortunately, your prompt reminder gave us the opportunity to make amends, avoiding any impact on your upcoming tour.We appreciate this a lot.

Thank you again for your input, and wish you and your family happy all the time.

Best regards as always,
Shona

Morocco
Morocco | Nov 4 - Nov 13, 2024

E
Eduardo T.
Palmetto Bay, FL | Reviewed on Nov 18, 2024
As expected, everything ran smoothly. Our driver Mohamed made the trip even more special with great driving and great service. I highly recommend him. The guides we had (except Hamid in Marrakesh) were very good and knowledgeable. Chefchaouen nice little town, good shopping and nice pictures. The Medina in Fes, interesting and good shopping as well. We found that doing our shopping before Marrakesh was better. We did not see copper pots in Marrakesh.
The trip highlight is the desert,...
Read more

As expected, everything ran smoothly. Our driver Mohamed made the trip even more special with great driving and great service. I highly recommend him. The guides we had (except Hamid in Marrakesh) were very good and knowledgeable. Chefchaouen nice little town, good shopping and nice pictures. The Medina in Fes, interesting and good shopping as well. We found that doing our shopping before Marrakesh was better. We did not see copper pots in Marrakesh.
The trip highlight is the desert, unbelievable! The day it takes to drive there and the day it takes to drive back are worth the experience. The best meal was on Dades. Marrakesh great city we spend extra days in it. I would stay outside the Medina since the "regular" hotels are within walking distance from it.

Hotel Reviews
Elegancia Riad Boutique & SPA
Marrakech

Also try their sister hotel, the Mason Arab a couple of blocks away. Great cooking class

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Dar Rihana Dades
Douar Aït Ouffi

Best meal in Morocco. The service was exceptional. I did not like the squash soup on the menu, so no problem. They cooked a zucchini soup specially for me.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Tiziri Luxury Camp
Merzouga

Super comfortable, the tents have heating if you need it. The staff is great, young guys having fun and wanting for you to have fun. Upps, no softdrinks or beer. But you can bring your own

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Salam Fes
Fes

Have breakfast by the pool

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Lina Ryad & Spa
Chefchaouen

Great beds and excellent linens

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Majid Mrabti
Majid
Majid Mrabti
Local specialist in Morocco & France | Replied on Nov 18, 2024
Hello Eduardo,
Thank you for sharing such a detailed and thoughtful review! I’m delighted to hear that your trip went smoothly and that Mohamed made your journey extra special with his excellent driving and service. It’s also great to know that you enjoyed the guides overall and had memorable experiences in Chefchaouen, Fes, and Marrakesh. Your tip about shopping before Marrakesh is really helpful for future travelers!
The desert sounds like it truly stole the show—what an unforgettable...
Read more

Hello Eduardo,
Thank you for sharing such a detailed and thoughtful review! I’m delighted to hear that your trip went smoothly and that Mohamed made your journey extra special with his excellent driving and service. It’s also great to know that you enjoyed the guides overall and had memorable experiences in Chefchaouen, Fes, and Marrakesh. Your tip about shopping before Marrakesh is really helpful for future travelers!
The desert sounds like it truly stole the show—what an unforgettable highlight! I’m glad to hear that the long drives to and from the desert were worth it. It’s wonderful to know that you enjoyed the Dades meal and appreciated Marrakesh’s vibrant charm. Staying outside the Medina for convenience is a great suggestion too.
Thank you again for sharing your insights, and we hope to welcome you back for more adventures in the future!
Best,
Majid

Greek archeological and historical tour.
Greece | Oct 21 - Oct 28, 2024

S
Stuart H.
North Plainfield, NJ | Reviewed on Nov 17, 2024
Overall terrific for education, information, hotels and transportation. Food tour in Athens terrible and something the guide was not familiar with. Wine tasting in Athens had very mediocre wines. Food tour in Thessaloniki also poor. Educational/ touring components good. Mount Olympus tour out of Thessaloniki exceptional.
Read more

Overall terrific for education, information, hotels and transportation. Food tour in Athens terrible and something the guide was not familiar with. Wine tasting in Athens had very mediocre wines. Food tour in Thessaloniki also poor. Educational/ touring components good. Mount Olympus tour out of Thessaloniki exceptional.

Hotel Reviews
Coco-Mat Athens BC
Athens

Lovely staff beautiful hotel. Great view of. The acropolis

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Space tight in the room
Antigon Urban Chic Hotel
Thessaloniki

Beautiful. Space very tight

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Space an issue
Tsikeli Hotel Meteora
Meteora

Great little hotel in an out of the way location

Authenticity & Character
Location
Staff
Cleanliness & Comfort
xenodocheio Milos
Athens
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Private Dion & Mount Olympus Day Trip
Private Dion & Mount Olympus Day Trip
Thessaloniki

Awesome day. Both driver and guide very informative and interesting people. The guide even invited us to his apartment afterwards. A wonderful day. Highly recommend.

Thessaloniki Food Walk
Thessaloniki Food Walk
Thessaloniki

While he knew history and local color, the food was not great . When we took your food tour in Portugal, we sampled foods from different parts of the city, different cultures represented there. Instead in Thessaloniki we sat at a restaurant for most of the time without even a suggestion as to what we should order. No history of the place we were eating etc.

Private Sunset Hermit Caves Hike
Private Sunset Hermit Caves Hike
Meteora

Trip was enjoyable. Young man leading hike. Original destination too difficult for us, but alternative was great.

Transfer to Meteora with en route Activity to Delphi Archeological Site
Transfer to Meteora with en route Activity to Delphi Archeological Site
Greece

Charming and informative driver to Delhi. Driver fro Delphi to Meteora less talkative but still lovely.

Quality of Experience
Guides, Drivers and Staff
Transport
Private Evening Neighborhood Walk with Wine Tasting
Private Evening Neighborhood Walk with Wine Tasting
Athens

The woman was lovely, the secrets of Plaka and Anafiotika was fascinating. The wines were very mediocre. We are at a luxury level tour and the wine selection was not appropriate.

Private Acropolis & Highlights Walk with Food Tastings
Private Acropolis & Highlights Walk with Food Tastings
Athens

Very informative on archeology and history. Charming. Not a oerson who should be giving food tour . Selections marginal.

Local specialist: Siena Mueller
Siena
Siena Mueller
Local specialist in Kimkim HQ | Replied on Nov 20, 2024
Thank you for taking the time to share your thoughts, Stuart! It’s great to hear that the educational components, hotels, and transportation were great for you. I’m especially glad that the Mount Olympus day trip stood out as exceptional with lovely local guides! I am sorry to hear that the food and wine tours in Athens and Thessaloniki didn’t meet your expectations or our usual standards. We strive to create immersive and memorable culinary experiences, similar to the one you enjoyed in... Read more

Thank you for taking the time to share your thoughts, Stuart! It’s great to hear that the educational components, hotels, and transportation were great for you. I’m especially glad that the Mount Olympus day trip stood out as exceptional with lovely local guides!

I am sorry to hear that the food and wine tours in Athens and Thessaloniki didn’t meet your expectations or our usual standards. We strive to create immersive and memorable culinary experiences, similar to the one you enjoyed in Portugal. I’ll be following up with our local partners to understand where improvements can be made and ensure they exceed expectations for future travelers.

North India
India | Feb 9 - Feb 12, 2024

Thomas
Thomas B.
Beaumont, CA | Reviewed on Nov 17, 2024
Kimkim made organizing such a trip easy. Active India was indispensable in helping me customize my trip and the flexibility provided by Active India. The itinerary laid out met my expectations. I was able to see everything I wanted. Varanasi is incredible. An amazing place! I was well looked after by Ravi and his team. The drivers and guides were courteous, helpful and always on time. Unfortunately I caught the flu early in the trip, and not feeling my best contemplated ending the... Read more

Kimkim made organizing such a trip easy. Active India was indispensable in helping me customize my trip and the flexibility provided by Active India.

The itinerary laid out met my expectations. I was able to see everything I wanted. Varanasi is incredible. An amazing place!

I was well looked after by Ravi and his team. The drivers and guides were courteous, helpful and always on time.

Unfortunately I caught the flu early in the trip, and not feeling my best contemplated ending the trip early. Fortunately Ravi and his team were there for me. I will alway be grateful for his encouragement to rest and persevere. I got better and I got to see Varanasi at the end of my month in South Asia.

Local specialist: Ravi Tickoo
Ravi
Ravi Tickoo
Local specialist in New Delhi | Replied on Nov 19, 2024
Dear Tomas,
Greetings India!
Thank you so much for taking the time to share your thoughts and feedback on your trip to India. We are pleased to hear that you had a truly memorable experience despite your flu. Your kind words mean a lot to us.
On behalf of the entire Active India & Kimkim team, I would like to express our heartfelt thanks for placing your trust in us to plan and organize your family’s holiday tour. It was a pleasure to be a part of your travel experience, and we are... Read more

Dear Tomas,
Greetings India!
Thank you so much for taking the time to share your thoughts and feedback on your trip to India. We are pleased to hear that you had a truly memorable experience despite your flu. Your kind words mean a lot to us.

On behalf of the entire Active India & Kimkim team, I would like to express our heartfelt thanks for placing your trust in us to plan and organize your family’s holiday tour. It was a pleasure to be a part of your travel experience, and we are delighted that we could contribute to making your trip special.

India has so much to offer, from its rich culture and heritage to its diverse landscapes and vibrant cities. We sincerely hope that your visit has sparked a desire to explore even more of our beautiful country. If you decide to return for another adventure, we would be honored to assist you once again in curating an unforgettable journey.

Please don’t hesitate to reach out to us whenever you're ready to plan your next trip. We look forward to welcoming you and your family back to India soon!

Warm regards,

Ravi

Civilized, cultured snd terrific food
France | Nov 10 - Nov 15, 2024

Julie
Julie N.
Denver, CO | Reviewed on Nov 17, 2024
The two highlights were the accommodations, food and town of Avignon similar. I was pleased with the former in Sete as well was very charming. Read more

The two highlights were the accommodations, food and town of Avignon similar. I was pleased with the former in Sete as well was very charming.

Hotel Review
Hotel Le Cloitre St Louis
Avignon

A beautiful historic building. Probably the best meal I had in France was in their dining room. I was lucky to walk into a watercolor exhibit in the same building. Avignon was magical.

Authenticity & Character
Historical and beautiful
Location
Within steps of the train station
Staff
Cleanliness & Comfort
Bathroom was not entirely clean
Activity Review
Guided visit of the Medieval city of Carcassonne
Guided visit of the Medieval city of Carcassonne
Carcassonne

Wonderful and very informative super interesting. The private tour was so nice after having done a tour with 24 people.

Quality of Experience
Guide was well-versed in the history of Carcassonne.
Local specialist: Audrey Benezech
Audrey
Audrey Benezech
Local specialist in Montpellier | Replied on Nov 19, 2024

Hi Julie.

Thank you for your feedback. I hope you had a lovely trip in Spain!
It was a real pleasure organizing this trip for you.
Best,
Audrey

Mouad was the BEST GUIDE ever
Morocco | Oct 27 - Nov 3, 2024

DOROTHY
DOROTHY V.
Newark, NJ | Reviewed on Nov 17, 2024
We had an amazing time during our trip to Morocco. From when Mouad picked us up at the airport until the end of our time with him, he was amazing and constantly checked that we were happy. His English was good enough that we could have great conversations about the countryside we were driving through, he made sure that we were always comfortable and had anything that we needed. We would highly recommend him as a guide for anyone wanting to see the country as he drove us from Tangier to... Read more

We had an amazing time during our trip to Morocco. From when Mouad picked us up at the airport until the end of our time with him, he was amazing and constantly checked that we were happy. His English was good enough that we could have great conversations about the countryside we were driving through, he made sure that we were always comfortable and had anything that we needed. We would highly recommend him as a guide for anyone wanting to see the country as he drove us from Tangier to Chefchaouen, to Fez, to Rabat, to Casablanca and then to Marrakesh. The riads that we were booked at were, for the most part, quite amazing. Beautiful old places and the staff went out of their way to make us happy. Except for one place - the riad in Rabat. We had requested two beds and instead of separating the two beds that made up the king size one (which would have meant they would have to remake the beds) they left us with the king size and a very uncomfortable couch in the sitting room area. We were so tired that night, we didn't even have the energy to eat, we just collapsed. We were very unhappy about that experience. The guides that we had in Fez and Marrakesh who took us around the city and through the medinas were very very knowledgeable about the history of everywhere they took us. Two of our highlights were the hammam that included a massage and dinner with a local couple in their home where we had a lively discussion and learned a lot about the day to day life of people in Morocco. We would unhesitatingly recommend KIMKIM as the company to use in your travels and Mouad especially. He went out of his way to ensure we always had everything we wanted/needed.

Local specialist: Majid Mrabti
Majid
Majid Mrabti
Local specialist in Morocco & France | Replied on Nov 17, 2024

Hi Dorothy,
Thank you so much for sharing your wonderful Moroccan experience! We're thrilled you enjoyed Mouad's exceptional guidance, stunning riads, knowledgeable city guides and immersive experiences like the hammam and local dinner. Sorry to hear about the riad issue in Rabat; we'll address it. Your glowing review and recommendation of Mouad and KIMKIM mean the world!
Best regards,
Majid

I recently had an incredible trip to Morocco,...
Morocco | Oct 21 - Oct 30, 2024

Elizabeth
Elizabeth K.
Chicago, IL | Reviewed on Nov 17, 2024
I recently had an incredible trip to Morocco, and I can’t thank KimKim and Sharon enough for making it all possible. Their exceptional service and careful planning were key in allowing our journey to continue seamlessly, even when one of our group members faced unexpected challenges. Special thanks to Maryem, who crafted a perfect itinerary that balanced the best of Morocco’s culture and landscapes. And an extra shoutout to our wonderful guide, Sallam. His dedication went above and beyond;... Read more

I recently had an incredible trip to Morocco, and I can’t thank KimKim and Sharon enough for making it all possible. Their exceptional service and careful planning were key in allowing our journey to continue seamlessly, even when one of our group members faced unexpected challenges.

Special thanks to Maryem, who crafted a perfect itinerary that balanced the best of Morocco’s culture and landscapes. And an extra shoutout to our wonderful guide, Sallam. His dedication went above and beyond; he not only drove us through the stunning Moroccan countryside but also guided us through the medical system with patience and expertise. Thanks to Sallam, we felt safe and supported throughout our journey, exploring unforgettable places like Marrakesh, Casablanca, Fes, Chefchaouen and Tangiers.

This trip wouldn’t have been the same without this team’s care and professionalism. Highly recommend KimKim for anyone looking to explore Morocco with peace of mind and great company.

Local specialist: Maryem Kouna
Maryem
Maryem Kouna
Local specialist in Marrakech | Replied on Dec 10, 2024

Hi Elizabeth,
Thanks for your kind words and lovely feedback! It was a pleasure helping you plan this wonderful trip to Morocco, and I’m so happy to know you have enjoyed your time with Sallam—even with your visit to the emergency room.
Thanks again for trusting us with your trip, and we look forward to welcoming you back to Morocco in the future, you and your friends/family who may wish to visit Morocco!
Maryem, Sharon, Sallam, and the rest of the Morocco Immersion family

Our 6-day trip with Wind Horse Tours was grea...
Bhutan | Oct 23 - Oct 29, 2024

Judi
Judi D.
North Atlanta, GA | Reviewed on Nov 17, 2024
Our 6-day trip with Wind Horse Tours was great! From the moment we were met at the airport by Pema and our driver (don't know how to spell his name), our trip was carefully organized to introduce us to western Bhutan’s highlights. The days were active but not exhausting, mixing enjoyable hikes with visits to important cultural sites. Pema explained a lot about Bhutan’s religion and culture as we visited temples, dzongs, etc., and he was interesting to chat with as we drove through the... Read more

Our 6-day trip with Wind Horse Tours was great! From the moment we were met at the airport by Pema and our driver (don't know how to spell his name), our trip was carefully organized to introduce us to western Bhutan’s highlights. The days were active but not exhausting, mixing enjoyable hikes with visits to important cultural sites. Pema explained a lot about Bhutan’s religion and culture as we visited temples, dzongs, etc., and he was interesting to chat with as we drove through the beautiful country. He was always willing to take the time to answer our questions. No request was too much trouble, such as spending more time here or there. The restaurants where we had lunches were well chosen by Pema. The hotels were very comfortable and provided good dinners and breakfasts. Our driver was also excellent – this was something we especially realized when we saw a serious car accident caused by a driver falling asleep. The only thing we would have preferred would be to have our hotels in Thimphu and Paro closer to town so we could walk around the area a bit.

Hotel Reviews
The Village Lodge
Paro
Authenticity & Character
Location
Prefer hotel closer to town
Staff
Cleanliness & Comfort
Zhingkham Resort
Punakha
Authenticity & Character
Location
Staff
Cleanliness & Comfort
ABC Lodge
Phobjikha Valley
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Bhutan Suites
Thimphu

Very comfortable. Good meals. Friendly and helpful staff. Prefer hotel closer to town so we could walk around in our free time

Authenticity & Character
Location
Prefer hotel walkable to town.
Staff
Cleanliness & Comfort
Local specialist: Sebastiaan Naus
Sebastiaan
Sebastiaan Naus
Local specialist in Bhutan/Netherlands | Replied on Nov 20, 2024

Dear Judi,
Thank you so much for leaving such a nice review about your trip! And even more importantly, how great to hear you had a wonderful trip! We are very pleased to hear your visit to Bhutan was pleasant and memorable! Not surprised you were happy with the guide and driver either!
All the best and with warm regards,
Sebastiaan.

Why travelers love kimkim

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Kimkim has handpicked the world’s top local travel specialists so you will have peace of mind and an unforgettable trip that meets your exact requirements.

Authentic travel experiences

Kimkim’s local specialists ensure that you will have the best experience based on up-to-date local insights. On top of that, the vast majority of your money will go straight to support and grow local economies.

Secure & easy booking

Once you are happy with the trip, you can easily book via kimkim’s secure payment platform.

Local support during your trip

You can always reach your local specialist with a quick message or call in case you hit a snag during your trip, or simply want some great local recommendations.