Kimkim Trip Reviews

4.8
Based on 16,198 ratings
Read 16,198 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

KimKim saved us many hours in planning last m...
Scotland | Aug 8 - Aug 19, 2024

C
Cynthia R.
United Kingdom | Reviewed on Aug 21, 2024
KimKim saved us many hours in planning last minute trip to Scotland during the height of the season. Read more

KimKim saved us many hours in planning last minute trip to Scotland during the height of the season.

Hotel Reviews
One Devonshire Gardens - Hotel du Vin
Glasgow
Authenticity & Character
Location
Staff
Cleanliness & Comfort
No17 The Promenade Hotel
Oban
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Cruachan Hotel
Fort William
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Breakfast was not good. Only instant coffee, no fresh fruit, I think there was not even yogurt.
River Ness Hotel, a member of Radisson Individuals
Inverness
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Northern Sands Hotel
Thurso
Authenticity & Character
The outside curb appeal does not match the pleasant interior of the common areas or the room.
Location
Staff
Newton Lodge
Sutherland
Authenticity & Character
The hotel architecture does not match the surrounding charm of Inverness.
Location
Staff
Cleanliness & Comfort
Ac Marriott Inverness
Inverness
Authenticity & Character
The architecture of the building does not match and fit in with the charm of Inverness.
Location
Staff
Cleanliness & Comfort
Activity Reviews
Hop On Hop Off Bus Tour
Hop On Hop Off Bus Tour
Glasgow
Cruise of Mull, Iona and Staffa Islands
Cruise of Mull, Iona and Staffa Islands
Scotland

It was cancelled by the operator due to weather but the ferries continued to run and we wish that we had been better informed of the option to take a ferry to one of the islands on our own. This was a big disappointment.

Evening cruise on Loch Linnhe
Evening cruise on Loch Linnhe
Fort William
Private guided tour with driver/guide in Skye from Fort William
Private guided tour with driver/guide in Skye from Fort William
Scotland
Private day with a driver/guide from Inverness
Private day with a driver/guide from Inverness
Scotland

Ian is a top notch, very informative guide and excellent driver who tailored our experience to our personal needs and interests. Anyone who gets him as a guide, is very lucky.

Boat Ride Around the Canal & Loch Ness including a Visit to Urquhart Castle
Boat Ride Around the Canal & Loch Ness including a Visit to Urquhart Castle
Scotland
Local specialist: Jane Davey
Jane
Jane Davey
Local specialist in United Kingdom | Replied on Aug 26, 2024
HI Cynthia Thank you for taking the time to review your 'last-minute', trip to Scotland. We were certainly firing from the hip to secure your trip in such a short space of time. Sounds like the weather threw a curved ball with the boat tour being cancelled, however, this was well recovered by our wonderful driver Ian. And how awesome to be able to tour the NC500 with such a knowledgeable, local guide too. It was an absolute pleasure to work with you both on such a wonderful trip. Thank you... Read more

HI Cynthia

Thank you for taking the time to review your 'last-minute', trip to Scotland. We were certainly firing from the hip to secure your trip in such a short space of time. Sounds like the weather threw a curved ball with the boat tour being cancelled, however, this was well recovered by our wonderful driver Ian. And how awesome to be able to tour the NC500 with such a knowledgeable, local guide too.

It was an absolute pleasure to work with you both on such a wonderful trip. Thank you for your detailed feedback and we thank you for choosing KimKim.

Look forward to working with you in the future.

All the best, Jane, Eva & The Team

Linda set up a wonderful trip for my family. ...
Norway | Aug 13 - Aug 17, 2024

L
LeeAnn G.
Dallas, TX | Reviewed on Aug 21, 2024

Linda set up a wonderful trip for my family. We made changes- sorry- but she rolled with the changes and made it so easy. Thank you. The guides were great, accommodations were wonderful. LeeeAnn

Local specialist: Linda Veråsdal
Linda
Linda Veråsdal
Local specialist in Norway | Replied on Aug 24, 2024

Thank you so much for your review! I was really nice to plan the trip for your family with you, LeeAnn! Next time you come as well! :-) Linda

First trip to Greece
Greece | Aug 3 - Aug 10, 2024

T
Tara M.
Newark, NJ | Reviewed on Aug 21, 2024

Eirini was so knowledgeable and responsive with ideas to create the most perfect trip for our family of 5. The experience in pairing our travel needs with Eirini’s extensive network to create a custom vacation was a great match. She understood our goals, actively level, and budget, and inserted her knowledge of climate, crowds, and seamless logistics. It was a best in class, interactive experience for us, and would highly recommend Eirini and KimKim. Thank you for sharing the best of your country and people with us!

Local specialist: Eirini Tzoka
Eirini
Eirini Tzoka
Local specialist in Athens | Replied on Aug 21, 2024

Dear Tara,
Thank you so much for your kind words!
It was truly a pleasure to work with you to create the perfect trip for you and your family. I’m delighted to hear that the experience met your expectations and that you enjoyed every aspect, from the planning process to the actual journey. Your trust in me means the world, and I’m thrilled that our network helped bring your vision to life. Your recommendation is incredibly appreciated, and I look forward to the opportunity to assist you with future adventures in Greece!
Wishing you all the best,
Eirini

A Memorable Visit!!!
Nepal | Aug 5 - Aug 10, 2024

Jennifer
Jennifer B.
Chicago, IL | Reviewed on Aug 21, 2024
Our first city, Kathmandu, afforded us an instant and memorable view into their culture and city life! Our hotel was very nice! Staff was friendly and attentive. Our room was clean and well appointed. Their fitness room was nice! (I’m always happy when there’s a fitness room) While in contrast to Kathmandu, the Chitwan Jungle Resort was beautiful, the room was spacious and we had gorgeous views from our balcony and on the resort grounds. The staff was very friendly and accommodating!... Read more

Our first city, Kathmandu, afforded us an instant and memorable view into their culture and city life! Our hotel was very nice! Staff was friendly and attentive. Our room was clean and well appointed. Their fitness room was nice! (I’m always happy when there’s a fitness room)

While in contrast to Kathmandu, the Chitwan Jungle Resort was beautiful, the room was spacious and we had gorgeous views from our balcony and on the resort grounds. The staff was very friendly and accommodating! Likewise we had an altogether different but equally beautiful atmosphere when we stayed overnight at Matan Chhen in Panauti.

Our guide in Kathmandu was great and we had fantastic tours. Our host in Panauti, Grishma, was very helpful and charming!

If we did the trip again, I would not go to Panauti on our last day before departing Nepal. After the morning flight back from Chitwan to Kathmandu, we didn’t feel like driving another 1.5 hours only to go to a small town, with little to do or see and then just hang out in the residence the rest of the day. (We walked around the town for a little bit as Grishma was kind enough to walk with us but there was not much to do or see) And then having to drive back to Kathmandu exceptionally earlier than needed the following morning only to sit at the airport for 3 hour and 45 min ahead of our flight (and then add on another 1.5 hours for a delay). Had I known all the travel time and the lack of really anything to do in Panauti, I would have opted to stay in Kathmandu or somewhere a lot closer. That’s my only constructive feedback for the tour company. With limited time in the country anyway, the less ‘travel time’ to get to places, the better. Or at least a better call out on the planning side about total trip times.

Overall, it was a very positive experience and I would recommend Himalayan Trails to anyone! We were well taken care of!

Local specialist: Amanda Delecca

Experiencing A New Culture in India!
India | Aug 10 - Aug 15, 2024

Jennifer
Jennifer B.
Chicago, IL | Reviewed on Aug 21, 2024
Overall, our first trip to India was a memorable one! We love to experience new cultures on our trips and India has a unique one! Because my daughter and I are on a two-month, 12-country trip, we were only able to spend five nights in India. However, we experienced some of the best places India has to offer by visiting Delhi, Agra and Jaipur. Our local guides in each city were professional and knowledgeable. We learned quite a bit from them! Our driver the entire time, Mr. Puran, was... Read more

Overall, our first trip to India was a memorable one! We love to experience new cultures on our trips and India has a unique one! Because my daughter and I are on a two-month, 12-country trip, we were only able to spend five nights in India. However, we experienced some of the best places India has to offer by visiting Delhi, Agra and Jaipur.

Our local guides in each city were professional and knowledgeable. We learned quite a bit from them! Our driver the entire time, Mr. Puran, was awesome! He took care of us traveling from city to city and on all of our tours. Kudos to him for be able to navigate what we would consider ‘crazy’ traffic!

The hotels hand-picked for us in Agra and Jaipur (The Grand Imperial and the Dera Rawatsar respectively) were excellent! Highly recommend! Alternatively, in Delhi, I would likely want to stay somewhere else on a return visit. While it was clean and the staff was accommodating, the rooms were a bit tired, and some common things not provided in the rooms such as tissues and bath mats. And while the breakfast each morning was good, it was a little ‘unorganized’ if you needed/ordered something. Again, not a show-stopper, just providing some additional feedback that might be considered for clients coming from the US.

If I had to book the trip over again, I would likely not be so aggressive in trying to visit three cities that are each about 5-6 hours driving distance apart in 5 days. It was a lot of driving in such a short amount of time. It would have been helpful to know in planning the trip if this were called out so I could make a more informed decision. I may or may not have opted for something different, or even extended our stay, but at least I would have a little better idea about drive times.

Thanks to Active India for taking such good care of us while in the country and for selecting tours and sites that interested us. I would certainly recommend them to anyone traveling there!

Hotel Reviews
Hotel Udman Ferns N Petals
New Delhi, Delhi

Clean rooms, accommodating staff. Rooms were not tired looking. Common hotel room items like tissue and bath mats were not provided. A little unorganized for breakfast in ordering or asking for items. But nice selection of breakfast items.

Authenticity & Character
Location
In a location were you really couldn’t walk out anywhere.
Staff
Professional and accommodating
Cleanliness & Comfort
The Grand Imperial
Agra

Embodies Indian culture, very nice open spaces and very roomy accommodations. Staff professional and accommodating!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Dera Rawatsar

Beautiful rooms reflective of Indian culture! Very spacious and clean! All amenities needed! Very accommodating staff!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Taj Mahal Sunrise Visit
Taj Mahal Sunrise Visit
Agra

A MUST SEE!

Quality of Experience
Guides, Drivers and Staff
Transport
Bathe, Paint and Feed -  (Un-forgettable - experience with elephants!)
Bathe, Paint and Feed - (Un-forgettable - experience with elephants!)
Jaipur

Once in a lifetime opportunity to interact with these gentle giants!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Ravi Tickoo
Ravi
Ravi Tickoo
Local specialist in New Delhi | Replied on Aug 24, 2024
Dear Jennifer
Thank you so much for sharing your detailed feedback about your recent trip to India! We’re thrilled to hear that you and your daughter had a memorable experience and enjoyed exploring Delhi, Agra, and Jaipur.
It’s wonderful to know that our local guides and our driver Mr. Puran made a positive impact on your journey. We’ll be sure to pass along your compliments to them! We appreciate your honest feedback about the accommodations. Your insights are invaluable, and we’ll take... Read more

Dear Jennifer
Thank you so much for sharing your detailed feedback about your recent trip to India! We’re thrilled to hear that you and your daughter had a memorable experience and enjoyed exploring Delhi, Agra, and Jaipur.

It’s wonderful to know that our local guides and our driver Mr. Puran made a positive impact on your journey. We’ll be sure to pass along your compliments to them!

We appreciate your honest feedback about the accommodations. Your insights are invaluable, and we’ll take them into account to ensure that future travelers have an even better experience. We understand that the hotel in Delhi didn’t meet your expectations, and we’ll work to improve the selection and amenities based on your comments.

We also appreciate your thoughts on the itinerary. We’re sorry to hear that the amount of driving felt a bit overwhelming. We’ll review the planning details to ensure clearer communication about travel times and help future travelers make more informed decisions.

Thank you for recommending Active India, and for your constructive feedback. We look forward to the opportunity to assist you with any future travels, and we hope your ongoing journey continues to be just as exciting and enjoyable!

Warm regards,

Ravi

Rovinj, Zagreb and Plitvice
Croatia | Aug 9 - Aug 14, 2024

DIANA
DIANA T.
Grosse Pointe Woods, MI | Reviewed on Aug 21, 2024

We had the best time!! Thanks for everything and everything so perfectly planned. Kids are exhausted but that's to be expected. We really enjoyed Rovinj and wish we had more time for the beaches. Zagreb was so charming and easy to explore. The cannon at noon scared us even though we were waiting for it. In Plitvice we had the best tour guide. She even showed us the news report of her and her friends knitting winnie warmers hahaha. Thanks for all your work on this trip!!

Local specialist: Sarah Cosic
Sarah
Sarah Cosic
Local specialist in Zagreb | Replied on Aug 21, 2024

Thanks so much for your review, Diana! And thanks for being our lovely guests :) We're so happy you enjoyed your time in Croatia!

Wonderful family trip to Spain
Spain | Jul 30 - Aug 7, 2024

D
Debbie D.
| Reviewed on Aug 21, 2024
Dalia did a great job putting together an itinerary that everyone in my family (especially my teenager) enjoyed. The boutique hotels were perfect, with great service and locations. Dalia and team were always accessible, especially when we had some travel issues. We would definitely use KimKim again. Read more

Dalia did a great job putting together an itinerary that everyone in my family (especially my teenager) enjoyed. The boutique hotels were perfect, with great service and locations. Dalia and team were always accessible, especially when we had some travel issues. We would definitely use KimKim again.

Activity Reviews
Costa Brava: Kayaking & Snorkelling experience
Costa Brava: Kayaking & Snorkelling experience
Barcelona

Really fun experience. My one complaint is that the group was a bit large.

Quality of Experience
Guides, Drivers and Staff
Marbella Boat trip
Marbella Boat trip
Spain

Tom our boat captain was great. He provided a really fun experience for the whole family. One of the highlights of our trip. Amazing!

Quality of Experience
Guides, Drivers and Staff
Transport
Modernist Barcelona: Gaudi's Highlights
Modernist Barcelona: Gaudi's Highlights
Barcelona

Your guide was really knowledgeable and provided tons of insight into the architecture and sites. Private tour was super nice.

Quality of Experience
Guides, Drivers and Staff
Local specialist: Dalia Bouzerar
Dalia
Dalia Bouzerar
Local specialist in Spain | Replied on Aug 21, 2024

Thank you so much for your kind words! I'm so happy to hear that you and your family, especially your teenager, enjoyed the itinerary. I'm also glad you like the hotel selection I made for you! I'd love to help plan your next adventure to Spain or Portugal whenever you're ready. Thanks again for choosing us!

Excellent trip planning by Eric!
Iceland | Aug 8 - Aug 14, 2024

Garth
Garth R.
Frederick, MD | Reviewed on Aug 21, 2024
Excellent communication, Eric followed our outline and provided great suggestions for optional activities. All reservations came through perfectly without a hitch. Read more

Excellent communication, Eric followed our outline and provided great suggestions for optional activities. All reservations came through perfectly without a hitch.

Activity Review
Sky Lagoon
Iceland

Beautiful location, soothing clear waters. Infinity-like pook looking out to the North Atlantic Ocean. Walk up bar a nice feature as is the extra option of the mineral mask, salt scrub. I liked this venue more than the Blue Lagoon. Locker rooms well designed.

Quality of Experience
Local specialist: Èric D
Èric
Èric D
Local specialist in France / Iceland | Replied on Oct 11, 2024

Hi Garth!

Thank you so much for your kind words! Panning this trip together was a really pleasant and straightforward experience, and I'm glad to hear it translated into an memorable voyage for you and your family.

All the best,
Èric

Great Trip
Australia | Aug 8 - Aug 20, 2024

Jeff
Jeff L.
Ashburn, VA | Reviewed on Aug 21, 2024
Great Trip with no complaints. Really appreciated the hotel selection as well as the smaller more intimate tours. Especially enjoyed the Blue Mountains tour with the hike. The Go West tours out of Melbourne were also well led and fun. Would recommend the foodie tour of Melbourne too. Everything was very well organized and took the hassles logistics out of your lap. Would do again Read more

Great Trip with no complaints. Really appreciated the hotel selection as well as the smaller more intimate tours. Especially enjoyed the Blue Mountains tour with the hike. The Go West tours out of Melbourne were also well led and fun. Would recommend the foodie tour of Melbourne too.

Everything was very well organized and took the hassles logistics out of your lap.

Would do again

Hotel Review
Crystalbrook Bailey
Cairns
Activity Reviews
Blue Mountains Wildlife Full-Day Sights and Hiking from Sydney
Blue Mountains Wildlife Full-Day Sights and Hiking from Sydney
Sydney
Foodie Discovery Walking Tour
Foodie Discovery Walking Tour
Melbourne
Great Ocean Road Scenic Tour
Great Ocean Road Scenic Tour
Melbourne
Kata Tjuta Sunrise and Valley of the Winds Half-Day Trip
Kata Tjuta Sunrise and Valley of the Winds Half-Day Trip
Uluru
Guides, Drivers and Staff
Local specialist: Vicky Steinhardt
Vicky
Vicky Steinhardt
Local specialist in Noosa, Australia | Replied on Aug 21, 2024

Hey Jeff,

Thank you so much for sharing your experience. I am so pleased to hear you had a great trip and enjoyed the hotel selections and intimate tours. Your feedback is invaluable, and it’s wonderful that the Blue Mountains hike and the Go West tours in Melbourne left such a positive impression.

I am also glad to hear that the foodie tour of Melbourne was successful and that our organization helped make your trip hassle-free. The goal is always to take care of the logistics so that you can fully immerse yourself in the experience.

Take Care, and Thanks again
Smiles,
Vicky

Francesca did a great job of being available ...
Argentina | Aug 2 - Aug 12, 2024

Craig
Craig S.
Flagami, FL | Reviewed on Aug 20, 2024
Francesca did a great job of being available via phone or text during our vacation if we had any questions or wanted to make itinerary changes on the fly. Read more

Francesca did a great job of being available via phone or text during our vacation if we had any questions or wanted to make itinerary changes on the fly.

Hotel Reviews
Palo Santo Hotel
Buenos Aires

Very cool & modern boutique hotel in a gentrified neighborhood, with many close restaurants.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Tirol
San Carlos de Bariloche

Great friendly staff

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Sol Arrayan Hotel & Spa
Villa La Angostura

Amazing views and location, very exclusive and spa like.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Francesca Garofolin
Francesca
Francesca Garofolin
Local specialist in Lima | Replied on Aug 21, 2024

Dear Craig,

Thank you so much for your review! I'm delighted to hear that you enjoyed your vacation and that the hotel recommendations were a perfect fit. It was my pleasure to be available for any questions or last-minute itinerary changes, ensuring everything went smoothly. I'm thrilled that you had a 5-star experience, and I look forward to helping you plan your next adventure :)

I think main problem was selection of hotels....
Portugal | Aug 10 - Aug 18, 2024

A
Anuj J.
Chicago, IL | Reviewed on Aug 20, 2024
I think main problem was selection of hotels. Their locations were right in the busy place with no access by car. On Saturday Drivr left us to block away from Moon sun hotel Loan. We had to log our luggage. We had the similar problem when we came back in Lisbon to Behotelisboa hotel.where hotel was more than half kilometer away from parking spot. Cars were not permitted in front of the hotel.
For Tuk ride, we could not find the driver. We called number on the seat and was told this is a...
Read more

I think main problem was selection of hotels. Their locations were right in the busy place with no access by car. On Saturday Drivr left us to block away from Moon sun hotel Loan. We had to log our luggage. We had the similar problem when we came back in Lisbon to Behotelisboa hotel.where hotel was more than half kilometer away from parking spot. Cars were not permitted in front of the hotel.
For Tuk ride, we could not find the driver. We called number on the seat and was told this is a porto branch number and they could not find our reservation. We arrived at the location at 4.05. We even talk to other Tuk driver. They tried to help and call the local number as was mentioned on the voucher with no success. It was really disappointing.

Local specialist: Tiernan O'Rourke Araujo
Tiernan
Tiernan O'Rourke Araujo
Local specialist in Galicia, Spain | Replied on Aug 22, 2024

Hi Anuj,
Sorry that these minor issues occurred, we reconfirmed everything and the details that we provided are what was given to us. As for the hotels in Lisbon we wanted to offer city centre hotels, and these were what was available for best location and excellent reviews from past clients. I called to see if they had parking and they said yes so, I assumed you would be able to arrive and park at the hotel. After discussing with the tuk tuk provider we will refund back 100% for the this tour you could not do. Sorry again for the inconvenience.

All the best,

Tiernan
E&W

Great family experience in Italy!
Italy | Aug 9 - Aug 16, 2024

B
Brannon G.
Chicago, IL | Reviewed on Aug 20, 2024
A great experience for our family of 5 visiting Italy for the first time. The week was planned expertly with how we like to travel. The hotels and guides were memorable. August is very hot so be prepared. Very authentic experience( the food was so good!) and I highly recommend kimkim to anyone traveling. Looking forward to using Martina again for Northern Italy in the future! Read more

A great experience for our family of 5 visiting Italy for the first time. The week was planned expertly with how we like to travel. The hotels and guides were memorable. August is very hot so be prepared. Very authentic experience( the food was so good!) and I highly recommend kimkim to anyone traveling. Looking forward to using Martina again for Northern Italy in the future!

Hotel Reviews
Hotel Residence
Amalfi

Great location in Amalfi next to the busiest shopping and eating street but the early mornings were loud on our side with the shops being restocked so you hear pallets being loaded and unloaded. Very nice morning breakfast.

Authenticity & Character
Location
As mentioned, the road by our window was very loud in the early morning. but the location for the throughfare and action was on point.
Staff
Cleanliness & Comfort
Palazzo Caruso
Rome

Very authentic and unique hotel located within walking distance of everything.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Guided Walking Tour of Rome
Guided Walking Tour of Rome
Rome

Demetri--the tallest guide in Rome-- was an excellent host for our morning. Very knowledgeable guide and informative which made the morning so enjoyable.

Quality of Experience
Guides, Drivers and Staff
Transport
Market Tour & Cooking Class
Market Tour & Cooking Class
Rome

Chris was such a great guide and chef! What a memorable experience we had making pasta. It was the first meal we tried to recreate when we returned back home.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
After Closure Tour of the Vatican Museum & Sistine Chapel
After Closure Tour of the Vatican Museum & Sistine Chapel
Rome

Enjoyable evening spent in the Museum. Our guide was very knowledgeable but sometimes hard to hear as there are lots of twists and turns during the tour and the earpiece couldn't pick up his microphone. The entire grounds were much larger than we expected. More of a history of the paintings and sculpture than talk about religion.

Quality of Experience
Guides, Drivers and Staff
Transport
Wine Tasting and Lunch in Amalfi Coast
Wine Tasting and Lunch in Amalfi Coast
Italy

We loved our time spent on Patricia's vineyard! An amazing lunch followed our knowledgeable guide's discussions of how they make their unique wine and a tour of the grounds. Many great picture stops along the way.

Quality of Experience
Food
Guides, Drivers and Staff
Chris was an excellent host for the day!
Transport
Welcome to the Amalfi Coast!
Welcome to the Amalfi Coast!
Italy

Wonderful location to visit. Picturesque views from the water and a cute little town. Close to other well known cities to make day trips to.

Quality of Experience
Guides, Drivers and Staff
Driver wasnt in the anticipated waiting area at the Naples airport. We had all 5 family members spread out and searching for him.
Transport
Half day boat tour in Amalfi Coast
Half day boat tour in Amalfi Coast
Italy

Great views from the water and a great place to jump off and swim or snorkle! Water was warm and easy to spend time in. Not a large boat so the water was a little choppy to navigate through.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Martina Venturi

Exceptional experience!
Greece | Aug 4 - Aug 9, 2024

B
Brannon G.
Chicago, IL | Reviewed on Aug 20, 2024
Everything about our experience with kimkim was exceptional. I would definitely use them again and would recommend to anyone looking for an awesome trip and vacation. We received a detailed itinerary and a trip tailored to how we like to travel. Hotels and guided tours were excellent and memorable. Correspondence during our week in Greece was also excellent and very responsive. Well done! Read more

Everything about our experience with kimkim was exceptional. I would definitely use them again and would recommend to anyone looking for an awesome trip and vacation. We received a detailed itinerary and a trip tailored to how we like to travel. Hotels and guided tours were excellent and memorable. Correspondence during our week in Greece was also excellent and very responsive. Well done!

Hotel Reviews
The Pinnacle Athens
Athens

Great location of hotel and a nice Greek breakfast option in the morning. Unfortunately the elevator wasn't working so we had to carry our luggage up 8 floors but the staff was apologetic and very kind to us during our stay.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Agali Houses
Firostefani 00

Amazing views and the rooms were unique and different from each other. Very kind staff for breakfast and centrally located to be able to walk to many restaurants and a 25 minute ride to each tip of the island.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Free Day in Athens
Free Day in Athens
Athens
Quality of Experience
Guides, Drivers and Staff
Transport
The Acropolis & Athens Old City Private Guided Tour
The Acropolis & Athens Old City Private Guided Tour
Athens

Demetrious was an awesome guide---very knowledgeable and enjoyed his passion of his city.

Quality of Experience
Guides, Drivers and Staff
Transport
Free Day in Santorini
Free Day in Santorini
Santorini
Quality of Experience
Guides, Drivers and Staff
Transport
Santorini Island Discovery Private Tour
Santorini Island Discovery Private Tour
Santorini

Enjoyable visit through the southern part of the island. Knowledgeable guide about wine and long history of the area.

Quality of Experience
Guides, Drivers and Staff
Transport
Santorini Caldera Small-group Sunset Cruise with BBQ on board and Open Bar
Santorini Caldera Small-group Sunset Cruise with BBQ on board and Open Bar
Santorini

Enjoyable way to see the island from the water. Able to jump off and snorkle a little but the water was pretty cold.

Quality of Experience
Food
Authentic Greek!
Guides, Drivers and Staff
Transport
Local specialist: Antonis Chatzis

Wonderful Trip to Italy!
Italy | Aug 12 - Aug 18, 2024

Cris
Cris K.
Boston, MA | Reviewed on Aug 20, 2024
The trip was amazing! We had a great time visiting Firenze, Chianti, Siena, and Roma. Pick-ups and drop-offs were all on time and went smoothly, the guides and drivers were all outstanding, and the places that we stayed were beautiful, the service was excellent, and the food superb! We had no problems at all. In fact, we were able to see and do more than planned because the guides were so helpful with suggestions to make the trip even better!
Thank you for organizing everything, KimKim! We...
Read more

The trip was amazing! We had a great time visiting Firenze, Chianti, Siena, and Roma. Pick-ups and drop-offs were all on time and went smoothly, the guides and drivers were all outstanding, and the places that we stayed were beautiful, the service was excellent, and the food superb! We had no problems at all. In fact, we were able to see and do more than planned because the guides were so helpful with suggestions to make the trip even better!
Thank you for organizing everything, KimKim! We will continue to use your services in the future!

Cris Kenudson

Hotel Reviews
Hotel L'Orologio

We had stayed at this boutique hotel before (14 years ago) and liked it so much much that we requested to stay there on this trip. While the hotel was still visually interesting (the interior decor), the hotel had undergone renovations and our hotel room (the same room as 14 years ago) looked very different. It was no longer split-level and had a lot less space. Otherwise, the stay was okay. The hotel staff were friendly and helpful.

Authenticity & Character
Visually interesting interior decor!
Location
Beautiful view of the Duomo from our room window!
Staff
Very friendly and helpful.
Cleanliness & Comfort
Hotel room bathroom was a bit cramped
Salvadonica - Borgo del Chianti
San Casciano in Val di pesa

Amazing place. Stunning panoramic views from the restaurant! Delicious food and wonderful atmosphere.

Authenticity & Character
The room was large with high vaulted ceilings to give it a gothic vibe!
Location
Situated on a hilltop in Tuscany with amazing panoramic views!
Staff
Friendly, courteous and helpful!
Cleanliness & Comfort
Really nice! Lots of space!
Argentina Residenza Style Hotel Rome
Rome

Great hotel in a great location in Rome. Easy to walk from the hotel to our tour starting points.

Authenticity & Character
Comfortable room with a sauna and jacuzzi!
Location
Outstanding! Walking distance to everything!
Staff
Very friendly, professional and helpful!
Cleanliness & Comfort
Very happy with everything!
Activity Reviews
Pisa Day Tour with Leaning Tower by bus
Pisa Day Tour with Leaning Tower by bus
Florence

It was great to visit Pisa and the guided tour was great and informative, but the time of year to visit wasn’t the best. It was SUPER HOT and HUMID! 🥵

Quality of Experience
Just too too hot!
Guides, Drivers and Staff
Very good and knowledgeable!
Transport
Comfortable bus.
Florence Food Tour with Traditional Steak & Local Wine Tasting
Florence Food Tour with Traditional Steak & Local Wine Tasting
Florence

Excellent! The guide really knew her stuff about the local cuisine. We visited some great places, tasted some great food, and had some great wine. We learned quoted a bit about the local Florentine food culture!

Quality of Experience
It was a great tour! It ended with some delicious Gelato!
Food
Fantastic!
Guides, Drivers and Staff
She was great! Very knowledgeable about the local food!
Transport
Lots of walking as it was a walking tour
Chianti - Small group guided Tour with Tuscan Wine Tasting
Chianti - Small group guided Tour with Tuscan Wine Tasting
Italy

It was great, but too much was packed into the time allotted. We visited 5 places in all (we were told that it would be 3), and we drank a LOT of wine! It was fun, but we were tired toward the end of it.

Quality of Experience
Beautiful places, great wine and food, just tired from lack of sleep and the heat!
Guides, Drivers and Staff
Very good!
Transport
Excellent! Comfortable vehicles!
Tuscany: San Gimignano & Siena Day Trip
Tuscany: San Gimignano & Siena Day Trip
Italy

Absolutely amazing! We fell in love with Siena! The driver and guide were excellent, the place gorgeous, it was the day before Palio, an important cultural event held twice a year in the city, so there was an excited atmosphere everywhere as people prepared for the next day!

Quality of Experience
An amazing tour!
Food
Delicious!
Guides, Drivers and Staff
Friendly and very knowledgeable
Transport
Very comfortable rides!
Guided Visit to the Colosseum & Roman Forum
Guided Visit to the Colosseum & Roman Forum
Rome

It was an excellent tour! The guide was extremely knowledgeable about the colosseum and surrounding areas. She really knows her Roman history!

Quality of Experience
An excellent tour! We learned so much about Roman history!
Guides, Drivers and Staff
She knew it all - and had lot of opinions about it!
Transport
A walking tour. Got a great physical workout!
Vatican & Sistine Chapel Tour
Vatican & Sistine Chapel Tour
Rome

The Vatican is an amazing place! Impressive fortress walls, museums, gardens, the Sistine Chapel, and the Basilica of St. Peter. So much to see and take in!

Quality of Experience
Fantastic tour!
Guides, Drivers and Staff
Very courteous and knowledgeable guide!
Transport
Amazing to walk through the museums and St. Peter’s Basilica!
Foodie Walking Tour of Roman Neighborhoods
Foodie Walking Tour of Roman Neighborhoods
Rome

We had a great time on this small group walking food tour of Rome! We especially loved visiting the Jewish Ghetto quarter of Rome and experiencing the food there! The Gelato we had at the end of the tour was also amazing!

Quality of Experience
A really fun tour with an excellent guide!
Food
Everything was delicious!
Guides, Drivers and Staff
Really great! She took us to some amazing places!
Transport
It was great! Very scenic, but hot and humid!
Bye Bye, Italy!
Bye Bye, Italy!
Italy

This was the last day, we had breakfast, checked out, were driven to the airport for our flight home. Everything went smoothly! Great trip, but just very hot and humid in Italy in August!

Local specialist: Giulia Bonati
Giulia
Giulia Bonati
Local specialist in Padova, Italy | Replied on Aug 26, 2024

Dear Cris,

Thank you so much for your kind words and for taking the time to share your 5-stars experience + so many pictures: I looked at them one by one thoroughly, and it was like being there with you...wow 🤩, that's great!!
I'm also very happy to hear that you enjoyed all your time in Italy and that all our services were outstanding. Our team works hard to select the guides and provide the best trip quality, so it's wonderful to know that we're meeting that goal!

We look forward to welcoming you back !
Thanks again for the review and the pictures!
Ciao from Italy 😊🇮🇹✈️!!
Giulia

The accommodations were great and the trip i...
Greece | Jul 30 - Aug 8, 2024

A
Alexandra S.
Ashburn, VA | Reviewed on Aug 20, 2024

The accommodations were great and the trip itinerary and arrangements were seamless making our trip very enjoyable and relaxing. Zeta was very attentive and responded to our requests in a timely and efficient manner.

Local specialist: Zeta Kourafa
Zeta
Zeta Kourafa
Local specialist in Athens, Greece | Replied on Aug 23, 2024

My dear Alexandra,
It was such a joy for me to plan this trip for you and your family! I especially loved the part where you got to visit your homeland island, Chios.
Thank you again for your kind words,
Zeta

We have taken seven trips with KimKim, and Leo was the BEST
California | Aug 6 - Aug 18, 2024

Heather
Heather V.
Millboro, VA | Reviewed on Aug 20, 2024
We have taken seven trips with KimKim, and Leo was one of the best, if not the best, hosts we have had. His communication and follow-through were the best yet. We had hotel complications, not because of Leo, but I called him directly, and he fixed everything immediately and was so easy to get a hold of while traveling. He knew the trip guidelines well, we like to go out of the box, and he would let us know when ideas weren't that great and offered other ideas that I didn't think I would like... Read more

We have taken seven trips with KimKim, and Leo was one of the best, if not the best, hosts we have had. His communication and follow-through were the best yet. We had hotel complications, not because of Leo, but I called him directly, and he fixed everything immediately and was so easy to get a hold of while traveling. He knew the trip guidelines well, we like to go out of the box, and he would let us know when ideas weren't that great and offered other ideas that I didn't think I would like but LOVED! I usually don't want to get a rental car or drive over 5 hours on a trip, but Leo said that's the way to go, and he was right. It was great having our car and doing all the national parks/ recreation spots we could fit in from San Fran to Las Vegas. Thank you for being the most wonderful travel planned we have had so far with all of our Kimkim trips.

Local specialist: Leo Cuesta
Leo
Leo Cuesta
Local specialist in USA | Replied on Aug 20, 2024

Hi Heather,

Thank you for your review and I'm very happy that you loved your trip! It was a pleasure working with you on your vacation and I look forward to arranging another great adventure for you in the future!

10/10 - Excellent- Each and every place we visited was amazing a...
Czech Republic | Aug 9 - Aug 19, 2024

P
Prashanthi P.
Dallas, TX | Reviewed on Aug 20, 2024
Each and every place we visited was amazing and memorable. Clemens, our travel agent was virtually with us every step
Of the trip. We visited 4 countries and without the travel agents help, I don’t think we could have managed it all by ourselves. Everything from train tickets to hotels to excursions were handled by Clemens and he did a fantastic job. He had booked good hotels for us. We had everything we needed in a click. He was available on whatsapp all the time if we needed some change or...
Read more

Each and every place we visited was amazing and memorable. Clemens, our travel agent was virtually with us every step
Of the trip. We visited 4 countries and without the travel agents help, I don’t think we could have managed it all by ourselves. Everything from train tickets to hotels to excursions were handled by Clemens and he did a fantastic job. He had booked good hotels for us. We had everything we needed in a click. He was available on whatsapp all the time if we needed some change or some assistance. Thank you Clemens and kimkim. This was my second endeavor with kimkim travels and I will certainly go back to them again be it Morocco or cough America trips in future. I would give 10/10 for our trip.

Hotel Reviews
Cocoon Hauptbanhof
Munich
Authenticity & Character
Location
Location was great. Room size was a bit small but no complaints though. Very close to city center.
Staff
Cleanliness & Comfort
Majestic Plaza Hotel Prague
Prague

Very good size and comfortable hotel and close to city center.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Bo18 Hotel Superior
Budapest

Beautiful hotel at 20 mins from city center at a very quite authentic neighborhood. Room size was good. Staff was very pleasing and helpful. We had an early flight and they made us simple breakfast bags to take it to airport. That was very thoughtful.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Clemens Sengwein
Clemens
Clemens Sengwein
Local specialist in Vienna | Replied on Aug 20, 2024
Dear Prashanthi, Thank you so much for your kind and thoughtful review! I'm absolutely thrilled to hear that you had an amazing and memorable trip across the Czech Republic and beyond. It was a pleasure assisting you every step of the way, and I'm glad that everything from the hotels to the excursions met your expectations. Your positive experience is exactly what I strive for with every traveler, and I'm especially pleased that you found the accommodations comfortable and well-located. I... Read more

Dear Prashanthi,

Thank you so much for your kind and thoughtful review! I'm absolutely thrilled to hear that you had an amazing and memorable trip across the Czech Republic and beyond. It was a pleasure assisting you every step of the way, and I'm glad that everything from the hotels to the excursions met your expectations.

Your positive experience is exactly what I strive for with every traveler, and I'm especially pleased that you found the accommodations comfortable and well-located. I appreciate your understanding about the room size in Munich and am delighted that the convenience of the locations and the service from the hotel staff made up for it.

It was wonderful to be able to assist you during your journey, and I'm glad I could be available whenever you needed any changes or assistance. Your kind words mean a lot to me, and I'm happy to know that you would consider traveling with kimkim again for your future adventures.

Thank you once again for choosing to travel with us, and I look forward to helping you plan your next trip, whether it’s to Morocco, South America, or any other destination you have in mind!

Best regards,
Clemens Sengwein

In South America between Brazil and Argentina
Brazil | Aug 7 - Aug 16, 2024

G
Geoffrey T.
Minneapolis, MN | Reviewed on Aug 19, 2024

Sara was incredibly responsive. She answered every question I had in a timely manner, and when there were logistical problems she worked to quickly solve them. She tailored our trip to our unique interest. We enjoy being in nature and the energy of a vibrant city. We would definitely work with Sara again.

Local specialist: Sara Martinel
Sara
Sara Martinel
Local specialist in Rio de Janeiro | Replied on Aug 20, 2024

Dear Geoffrey

I thank you for your words, it fills my heart with joy to know that I have always made you feel welcomed and accompanied on this journey at all times with my assistance!
Thanks again for your preference and we look forward to seeing you in the future!

welcome back home
warm greetings
Sara

Our trip to Ireland was memorable. We enjoyed...
Ireland | Aug 10 - Aug 17, 2024

M
Maureen A.
Newark, NJ | Reviewed on Aug 19, 2024
Our trip to Ireland was memorable. We enjoyed the places that we picked and ones that were recommended. The most interesting and genuine guide was Arthur in Galway! Truly pleasant to walk around the town he grew up in and still resides. Agnes our driver( twice ) was exceptional! She even added a sight to Rock of Cashel which we were grateful to fit in before returning to Dublin.
The one area of concern was communication issues. The phone number we were given didn’t work. What App was also...
Read more

Our trip to Ireland was memorable. We enjoyed the places that we picked and ones that were recommended. The most interesting and genuine guide was Arthur in Galway! Truly pleasant to walk around the town he grew up in and still resides. Agnes our driver( twice ) was exceptional! She even added a sight to Rock of Cashel which we were grateful to fit in before returning to Dublin.
The one area of concern was communication issues. The phone number we were given didn’t work. What App was also confusing to connect for us. We would have liked to have our transportation easier be confirmed .
Overall, the trip was a good one giving our family a week of wonderful memories!
The Angelastro Family

Local specialist: Claire Monfray
Claire
Claire Monfray
Local specialist in Lyon | Replied on Aug 21, 2024
Hi Maureen, Thank you so much for taking the time to share your feedback. We’re delighted to hear that you enjoyed most aspects of your trip and created lasting family memories in Ireland. I’m sorry for any confusion regarding communication. The on-call mobile number provided was fully operational, but I understand that the inclusion of WhatsApp may have caused some uncertainty. I appreciate your feedback and will ensure that we clarify the use of such tools for our guests in the future to... Read more

Hi Maureen,

Thank you so much for taking the time to share your feedback. We’re delighted to hear that you enjoyed most aspects of your trip and created lasting family memories in Ireland.

I’m sorry for any confusion regarding communication. The on-call mobile number provided was fully operational, but I understand that the inclusion of WhatsApp may have caused some uncertainty. I appreciate your feedback and will ensure that we clarify the use of such tools for our guests in the future to ensure everyone feels comfortable and connected.

Wishing you all the best on your future adventures!

Warm regards,
Claire

Exceptionally planned trip!
Japan | Aug 4 - Aug 13, 2024

S
Sumeet C.
Ashburn, VA | Reviewed on Aug 19, 2024
Sandy was super diligent and thorough in planning our trip. She was very communicative and fully understood our requirements. All the events in the itinerary were top notch and appropriate for what we wanted. Both leading up to finalizing the program, and during the trip, she was on top of the itinerary and we never felt the need to reach out to her first - she would always proactively do so! KimKim and Sandy were the best - we'd highly recommend! Read more

Sandy was super diligent and thorough in planning our trip. She was very communicative and fully understood our requirements. All the events in the itinerary were top notch and appropriate for what we wanted. Both leading up to finalizing the program, and during the trip, she was on top of the itinerary and we never felt the need to reach out to her first - she would always proactively do so! KimKim and Sandy were the best - we'd highly recommend!

Hotel Reviews
Cerulean Tower Tokyu Hotel
Tokyo
Authenticity & Character
Location
Staff
Cleanliness & Comfort
THE HOTEL HIGASHIYAMA by Kyoto Tokyu Hotel
Kyoto
Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Westin Osaka
Osaka
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Sumo Morning Practice
Sumo Morning Practice
Tokyo
Quality of Experience
Guides, Drivers and Staff
Transport
Osaka Foodie Walking Tour at dark
Osaka Foodie Walking Tour at dark
Osaka
Quality of Experience
Food
Guides, Drivers and Staff
Yoshi was great!
Transport
Full Day Mt. Fuji with Lake Kawaguchiko Cruise and Arakurayama Sengen Park Tour
Full Day Mt. Fuji with Lake Kawaguchiko Cruise and Arakurayama Sengen Park Tour
Tokyo
Quality of Experience
Guides, Drivers and Staff
Transport
Geisha (Maiko) Tea Ceremony & Show in Kyoto Gion Kiyomizu
Geisha (Maiko) Tea Ceremony & Show in Kyoto Gion Kiyomizu
Kyoto
Quality of Experience
Guides, Drivers and Staff
Transport
Kyoto's Cultural Treasures: Fushimi Inari-Taisha, Nijo Castle and Kinkaku-ji
Kyoto's Cultural Treasures: Fushimi Inari-Taisha, Nijo Castle and Kinkaku-ji
Japan
Quality of Experience
Guides, Drivers and Staff
Yuki was the best!
Transport
Full Day Tour of Arashiyama Bamboo Grove & Sagano Scenic Railway
Full Day Tour of Arashiyama Bamboo Grove & Sagano Scenic Railway
Kyoto
Quality of Experience
Guides, Drivers and Staff
Yuki was the best!
Transport
Full Day Osaka City Tour
Full Day Osaka City Tour
Osaka
Quality of Experience
Highlight of our trip!
Guides, Drivers and Staff
Yuki was the best!
Transport
Full Day Tokyo City Tour
Full Day Tokyo City Tour
Tokyo
Quality of Experience
Guides, Drivers and Staff
Yumi was the best!
Transport
Local specialist: Sandy Ren
Sandy
Sandy Ren
Local specialist in Japan | Replied on Aug 20, 2024

Dear Sumeet,

Hope you are doing great. Thank you for taking the time to share your positive experience with us. It was a pleasure to plan and execute your trip, and I am delighted to hear that the itinerary exceeded your expectations and that the events were enjoyable. Your recommendation means a lot to us, and we are eager to assist you with any future travel plans.

We look forward to welcoming you back to Japan in the future.

Wishing you and your family continued happiness.

Best regards,
Sandy

Why travelers love kimkim

Custom trips for independent travelers who are too busy to plan
Customize your trip with the help of a local travel specialist

Kimkim has handpicked the world’s top local travel specialists so you will have peace of mind and an unforgettable trip that meets your exact requirements.

Authentic travel experiences

Kimkim’s local specialists ensure that you will have the best experience based on up-to-date local insights. On top of that, the vast majority of your money will go straight to support and grow local economies.

Secure & easy booking

Once you are happy with the trip, you can easily book via kimkim’s secure payment platform.

Local support during your trip

You can always reach your local specialist with a quick message or call in case you hit a snag during your trip, or simply want some great local recommendations.