Kimkim Trip Reviews

4.8
Based on 17,408 ratings
Read 17,408 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

A Truly Amazing Trip to Italy 🇮🇹
Italy | Oct 13 - Oct 21, 2024

Robert
Robert H.
Ashburn, VA | Reviewed on Oct 22, 2024
Kim Kim,
Our Trip was TRULY AMAZING!
Every Driver was there before for pickup and was kind, courteous and very helpful. The guides brought to life every location for us, they were very accommodating, knowledgeable, pleasant and friendly.
We give ALL your GUIDES an excellent rating!
We highly recommend your travel group!!!
Rita did a fantastic job of arranging this entire experience from locations, hotels, guides, and drivers as well as restaurants. Each person went the extra mile to...
Read more

Kim Kim,
Our Trip was TRULY AMAZING!
Every Driver was there before for pickup and was kind, courteous and very helpful. The guides brought to life every location for us, they were very accommodating, knowledgeable, pleasant and friendly.
We give ALL your GUIDES an excellent rating!
We highly recommend your travel group!!!
Rita did a fantastic job of arranging this entire experience from locations, hotels, guides, and drivers as well as restaurants. Each person went the extra mile to make this trip a Fantastic experience.
Rita, and Kim Kim Thank you for making this Trip truly very memorable 😊

Hotel Reviews
Hotel Il Guelfo Bianco
Florence

Hotel Il Guelfo Bianco in Florence was unique and charming, converted from an old building, perhaps a church or some historical structure. It offered a distinctive experience and the service was very accommodating.

Hotel Monte Cenci
Rome

Hotel Monte Cenci in Rome was nice and very accommodating. The staff were wonderful, ensuring our stay was comfortable and pleasant.

Hotel Lorelei Londres
Sorrento

The staff and restaurant personnel were fantastic. They made their hotel and A++ rating. The hotel and restaurant views are beautiful. The food was fantastic. They supplied breakfast bags for each morning trips for us since we were leaving early for our excursions. The staff made sure we had everything we needed . This place is excellent……HIGHLY RECOMMEND

Authenticity & Character
Beautiful Hotel
Location
Views!
Staff
They all truly helpful, thoughtful and very accommodating
Cleanliness & Comfort
Beautiful rooms and views
Activity Reviews
Guided Visit: Vatican Museums & Sistine Chapel
Guided Visit: Vatican Museums & Sistine Chapel
Italy

The guided visit to the Vatican Museums and Sistine Chapel was a bit crowded, yet our guide was exceptional in managing the crowds. Their assertiveness and organizational skills allowed us to enjoy this magnificent cultural experience without the stress of dealing with large groups of people. We appreciated the personal touch and dedication.

Guided Visit to Pompeii with Archeaologist
Guided Visit to Pompeii with Archeaologist
Italy

The Guided Visit to Pompeii with an Archaeologist was excellent. Our guide was informative, attentive, and accommodated our needs perfectly.

Private Guided Visit of Florence Including Michelangelo's David
Private Guided Visit of Florence Including Michelangelo's David
Florence

The Private Guided Visit of Florence, Including Michelangelo’s David, was fantastic despite the crowds. Our guide took great care of us, ensuring we had space and time to truly enjoy the experience.

Day Excursion to Capri Island and Anacapri
Day Excursion to Capri Island and Anacapri
Italy

The Day Excursion to Capri Island and Anacapri was fantastic. Our guide was excellent, ensuring we were comfortable and tailored the experience to fit our needs, even accommodating our health issues.

Local specialist: Rita Pagano
Rita
Rita Pagano
Local specialist in Madrid | Replied on Dec 04, 2024

Hi Bob, thank you so much for your wonderful feedback!! 🥹 It warms my heart to hear that your trip was truly amazing and that everything went so smoothly, from the drivers to the guides. It was such a pleasure organizing this adventure for you, and I’m thrilled that it left you with so many fantastic memories. Your kind words mean the world to me and the entire team of Espíritu Travel. We’d love to help you plan your next journey whenever you're ready. Wishing you all the best, and until next time! Rita 🥰

20 days in Northern India, a trip of a lifetime.
India | Sep 30 - Oct 19, 2024

Karen
Karen B.
Australia | Reviewed on Oct 22, 2024
From the moment we contacted Jay and discussed what we wanted from the trip we felt comfortable. Would the weather be favourable and what would the cost for different levels of accommodation be? His responses were quick and detailed with the pros and cons.
All of our guides throughout the trip were local to the cities/areas we were visiting, therefore their knowledge was passionate and very informative. Assisting us with ATM's, best angles for photos, correct etiquette in temples and...
Read more

From the moment we contacted Jay and discussed what we wanted from the trip we felt comfortable. Would the weather be favourable and what would the cost for different levels of accommodation be? His responses were quick and detailed with the pros and cons.
All of our guides throughout the trip were local to the cities/areas we were visiting, therefore their knowledge was passionate and very informative. Assisting us with ATM's, best angles for photos, correct etiquette in temples and purchasing entry tickets on our behalf.
Choice of accommodation was amazing! We were blown away with the level of service from the moment we arrived, front desk, restaurant and cleaning staff.
Our driver for the majority of our trip was Mr Powan Dixit. He took great care of us. Ensuring we were informed of pickup times, checking we had all our belongings at all times, plenty of water each day and taking us to the local supermarket and laundry pickup on our way home. We had lots of laughs and good fun with Mr Powan Dixit.
Our driver in Varanasi, Mr Nedridge (spelling probably not right), went out of his way to help us with laundry and posting our postcards while we were sight seeing. Again we were taken good care of.
The company representatives in each city/area met us on arrival at the airports and accommodation ensuring a seamless check in and that we were happy with our room. They traveled with us airport departures, guiding us to the correct entrance and helping with entry tickets where necessary at the outside security area.
We would highly recommend KimKim and Bespoke India Holidays.

Hotel Reviews
Hotel Lakend
Udaipur

A great hotel with a beautiful position on the lake. Large areas to relax, have a meal and a drink.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Rohet Garh
Rohat

A great place to stay, plenty of areas to relax and enjoy the hotel.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Rang Mahal
Jaisalmer

What a wonderful place to stay.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Ranbanka Palace
Jodhpur

We enjoyed our stay very much.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Four Points by Sheraton Jaipur, City Square
Jaipur

Comfortable and clean hotel.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Ranthambore Regency
Sawai Madhopur, Rajasthan

Very comfortable and spacious hotel.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Coral Tree Homestay
Agra

Small homestay, sharing a meal with the other guests gave everyone a chance to chat about what they did that day and where they had come from and going to. Very enjoyable time. Walking distance to the Taj Mahal.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Rivatas by Ideal
Varanasi

We enjoyed our stay, felt at home

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Welcomhotel By ITC Hotels, Dwarka
New Delhi

Great place to stay

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Jay Kajaria

A very memorable trip
Norway | Oct 10 - Oct 18, 2024

Maria Theresa
Maria Theresa I.
Lakewood, CA | Reviewed on Oct 22, 2024
Mar designed our itinerary perfectly! The hotels were great and in best locations. She promptly responded to my questions and concerns. The emergency contacts thru whatsapp were also available for my questions during the trip. A very memorable trip! Read more

Mar designed our itinerary perfectly! The hotels were great and in best locations. She promptly responded to my questions and concerns.

The emergency contacts thru whatsapp were also available for my questions during the trip.

A very memorable trip!

Hotel Reviews
Radisson Blu Airport Hotel, Oslo Gardemoen
Gardemoen
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Scandic Ishavshotel
Tromsø
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Thon Hotel Rosenkrantz
Bergen
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Flåmsbrygga Hotel
Flåm
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Karl Johan Hotel
Oslo
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Mar Quiñones
Mar
Mar Quiñones
Local specialist in Kristiansand | Replied on Oct 26, 2024

Dear There,
Thank you so much for this wonderful review! :))
I’m absolutely thrilled to hear that you had such a memorable trip with the activities and accommodations we suggested for you!
We’d love to welcome you back whenever you’re ready—it was truly a pleasure working together with you!
Safe travels, and thanks again for choosing us!
My very best,
Mar

The trip was great from start to finish. Fav...
Argentina | Oct 17 - Oct 21, 2024

Khaled
Khaled F.
Newark, NJ | Reviewed on Oct 22, 2024
The trip was great from start to finish.
Favorite part was Day 4: Big Ice trek.
Least favorite and actually did not match the description was Day 3. There was no guide, just a driver that dropped the group off in one place and drove us back.
Overall though, it ended with a high.
People are passionate, friendly and helpful.
Read more

The trip was great from start to finish.
Favorite part was Day 4: Big Ice trek.
Least favorite and actually did not match the description was Day 3. There was no guide, just a driver that dropped the group off in one place and drove us back.
Overall though, it ended with a high.
People are passionate, friendly and helpful.

Hotel Review
Hosteria El Puma
El Chalten
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Laguna de los Tres Trek
Laguna de los Tres Trek
El Chaltén
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Ana Gutierrez
Ana
Ana Gutierrez
Local specialist in Buenos Aires | Replied on Oct 22, 2024

Thank you so much Khaled for sharing your review!
Hope you and Stephan had a wonderful time in Patagonia. It was great working with you on planning this journey and wishing to have you back to explore other regions of Argentina.
All the best,
Ana

Fabulous trip to Portugal!
Portugal | Oct 1 - Oct 17, 2024

Robert
Robert C.
Atlanta, GA | Reviewed on Oct 21, 2024
A group of 4 of us just returned from a fabulous trip to Portugal arranged by João and his team, and wow, they did a wonderful job arranging our tour. All of the hotels were perfect for us, the drivers were professional and on time, and the experiences were well chosen and organized. There were a couple of minor glitches, including one tour guide who failed to take us to a port tasting, but travel is never about perfection. It is about caring people who do their best to provide a wonderful... Read more

A group of 4 of us just returned from a fabulous trip to Portugal arranged by João and his team, and wow, they did a wonderful job arranging our tour. All of the hotels were perfect for us, the drivers were professional and on time, and the experiences were well chosen and organized. There were a couple of minor glitches, including one tour guide who failed to take us to a port tasting, but travel is never about perfection. It is about caring people who do their best to provide a wonderful experience. And that is by and large what we got. We all feel like we got to experience some of the real Portugal: the kind people (including João himself), the amazing landscapes (Lagos, Portimao, the Douro River Valley) and fun activities (tile painting in Lisbon, port tasting and bridge climb in Porto, the convent hotel in Evora, the palace hotel in Cascais, e-bike rides on Lisbon and Cascais, farm and winery visits in the Alentejo and Douro). Put Portugal on your bucket list, and the planning in João's hands; you will not be disappointed! Thank you again João!

Local specialist: João Branco
João
João Branco
Local specialist in Lisbon | Replied on Oct 22, 2024
Hello Robert, Thank you so much for your wonderful review! It was a true pleasure planning this trip for you and your group, and I'm thrilled to hear that you enjoyed your time in Portugal. Your kind words about the experiences, hotels, and the team's efforts mean a lot to us, and it's great to know that the little hiccups along the way didn't take away from the overall experience. I'm especially happy that you got to immerse yourself in the authentic spirit of Portugal—the landscapes, the... Read more

Hello Robert,

Thank you so much for your wonderful review! It was a true pleasure planning this trip for you and your group, and I'm thrilled to hear that you enjoyed your time in Portugal. Your kind words about the experiences, hotels, and the team's efforts mean a lot to us, and it's great to know that the little hiccups along the way didn't take away from the overall experience.

I'm especially happy that you got to immerse yourself in the authentic spirit of Portugal—the landscapes, the culture, and the hospitality are things we love sharing with our guests. Your highlights, from the e-bike rides to the tile painting and the beautiful Douro Valley, bring back so many great memories of planning the itinerary for your group.

Once again, thank you for trusting us with your adventure. I hope we have the opportunity to welcome you back to Portugal someday!

Your friend in Portugal - João

I've never worked with a travel agency before...
Peru | Oct 10 - Oct 19, 2024

Dana
Dana A.
Carmel, IN | Reviewed on Oct 21, 2024
I've never worked with a travel agency before, but the experience was wonderful. We wanted to do a LOT of things, and I wasn't sure how to coordinate the order of activities, transportation, etc. - and it was all taken care of for me. The lodging choices were great, the trip was a nice mix of activities, and our guides were always on time. It was a great trip! Read more

I've never worked with a travel agency before, but the experience was wonderful. We wanted to do a LOT of things, and I wasn't sure how to coordinate the order of activities, transportation, etc. - and it was all taken care of for me. The lodging choices were great, the trip was a nice mix of activities, and our guides were always on time. It was a great trip!

Activity Reviews
Corto Maltes Lodge 2/3 (Sandoval Lake Program)
Corto Maltes Lodge 2/3 (Sandoval Lake Program)
Puerto Maldonado

The Amazon was amazing. The lodge was great - very clean and nicely maintained. The food was wonderful. And our guide, Rolando, was the best! We couldn't have asked for more!

Quality of Experience
Food
Guides, Drivers and Staff
Rolando was an amazing guide - very knowledgeable and friendly.
Transport
On your Terms!  Shared Rainbow Mountain Tour: Small Group
On your Terms! Shared Rainbow Mountain Tour: Small Group
Cusco

Long car ride, but stunning views! This was one of my kids' favorite activities!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Explore  Machu Picchu (Private Guided tour in Machu Picchu) SV Htl
Explore Machu Picchu (Private Guided tour in Machu Picchu) SV Htl
Peru

The tour was wonderful, and checked off a bucket list item for us! We learned a lot on the tour, felt like we had the right amount of time and got to see everything, and really enjoyed our tour guide. We got to shop a bit in town and have lunch after the tour, which was great as wel.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Transport was a bit bumpy at first - our guide wasn't there when we got off the train and then we were put into the wrong line before the tour so wasted some time. But ultimately, it worked out and was a great experience.
Shared Colca Canyon Tour
Shared Colca Canyon Tour
Arequipa

We loved Colca Canyon - the only thing that would make it better is to take fewer stops and stay longer at the ones you do stop at. It felt rushed to only be at a location for about 15 minutes.

Quality of Experience
Food
Breakfast consisted of bread and jam and cheese - for a long day, a bit more selection would have been great.
Guides, Drivers and Staff
Transport
Private Walking Traditional Arequipa Food tour: Santa Catalina Monastery & San Ignacio Chapel
Private Walking Traditional Arequipa Food tour: Santa Catalina Monastery & San Ignacio Chapel
Arequipa

Great variety in this tour! Got to see and taste some local foods and help in the preparation, saw several sites, and learned a ton. Able to do some shopping as well. A great way to get a feel for the city and culture.

Quality of Experience
Food
Guides, Drivers and Staff
The BEST guide! Knowledgeable, friendly and kind!
Transport
Shared Rafting Chili River in Arequipa
Shared Rafting Chili River in Arequipa
Arequipa

This trip was great. We took our kids, 13 and 16 years old, and they loved it. A nice adventure that didn't take up the entire day so we have an opportunity to see and do more afterwards.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Liz Karen L. Jihuallanca
Liz Karen
Liz Karen L. Jihuallanca
Local specialist in Cusco | Replied on Oct 29, 2024

Hi Dana,
Thank you for taking the time to leave such a great review! 😃
It was a pleasure to help you with the planning of your trip. Lisbeth, I and all the team were very glad to be part of your experience in Peru and are happy to know you had a great time here!
Please take care and let me know if we can help you in the future!
kind regards.
Liz and ATE team.

Visit Rwanda
Rwanda | Oct 5 - Oct 20, 2024

D
Duncan M.
United Kingdom | Reviewed on Oct 21, 2024
We had a well organized trip to Rwanda and enjoyed both the cultural side and the amazing wildlife. A big shout-out to our guide Kalif who was able to share his knowledge of animals, birds, food and customs. Read more

We had a well organized trip to Rwanda and enjoyed both the cultural side and the amazing wildlife. A big shout-out to our guide Kalif who was able to share his knowledge of animals, birds, food and customs.

Hotel Review
Da Vinci Gorilla Lodge
Musanze

Rustic but really friendly, with character and great staff.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Peter Mwanja
Peter
Peter Mwanja
Local specialist in Uganda | Replied on Oct 21, 2024

Hi Duncan,
Thank you very much for this review. I am so glad you enjoyed your trip to Rwanda.
Hope to plan with you again in the future

Kind regards
Peter

A year in the making
Argentina | Sep 30 - Oct 15, 2024

Aris
Aris D.
Hilo, HI | Reviewed on Oct 21, 2024

This trip took a year to plan, though that time Lorena was so patient and communicated very well. The itinerary that she made for me was tweaked for my liking. Everything was to the T from pick up, tour, hotel, bus. The hotel that she picked was great. Lorena did an excellent job and her team was great.I was going to this trip knowing it's going to be a good trip but it exceeded my expectations it was great!!

Local specialist: Lorena Huidobro
Lorena
Lorena Huidobro
Local specialist in Houston, TX & Santiago, Chile | Replied on Oct 24, 2024

Hola Aris, I am so happy to hear you enjoyed this fully customized trip to Chile. You are an adventurous traveler who got to see so many different places in our country and experience a variety of activities. Come back to visit the rest of South America any time, we'll be excited to host you again!
Best always,
Lorena

A wonderful, fascinating trip
Norway | Oct 10 - Oct 18, 2024

M
Marian B.
Lake Forest, IL | Reviewed on Oct 21, 2024
First, while Christina is credited with organizing our trip, she did indeed take the first significant stab -- hotels, guides, schedule, etc. -- much of the details were handled by Katie, who was helpful, patient and accommodating. She advised us on practical issues -- the cost of taxis, how best to get to various places, how to orient our guides -- and was gracious throughout. Our guides were good, knowledgeable, willing to focus on our interests. The fjord trips were, of course, a... Read more

First, while Christina is credited with organizing our trip, she did indeed take the first significant stab -- hotels, guides, schedule, etc. -- much of the details were handled by Katie, who was helpful, patient and accommodating. She advised us on practical issues -- the cost of taxis, how best to get to various places, how to orient our guides -- and was gracious throughout. Our guides were good, knowledgeable, willing to focus on our interests. The fjord trips were, of course, a highlight; so much beautiful scenery! Bergen was a lovely city, and we had 2 1/2 days to visit Bryggen, other old sections of the city, the Kode Museum and the Bryggen Museum. The Stegastein Viewpoint also was a highlight.The threatened rain fell only a couple of days.

Hotel Review
Kviknes Hotel
Balestrand

Truly a gem. Large, inviting, full of history. Our room was in the old section and overlooked the fjord. Just magnificent. Breakfast was great; lots of choices, and the staff was very friendly and helpful

Authenticity & Character
Location
It was right on the fjord and near the historical walk and the pier
Staff
The maitre d'
Cleanliness & Comfort
Activity Reviews
Bergen Walking Tour With a Local Guide
Bergen Walking Tour With a Local Guide
Bergen

John was knowledgeable and showed us the highlights of downtown Bergen. He also advised us on how to spend the rest of our time in Bergen, taking the funicular to the mountaintop, visiting the Bryggen Museum and seeing other parts of the city.

Quality of Experience
Guides, Drivers and Staff
Scenic Boat Trip to Fjærland
Scenic Boat Trip to Fjærland
Norway

Good thing our guide provided warm weather gear! It was cold but beautiful. Although our itinerary called for a three-hour tour, our guide insisted we were owed two hours. Just as well as it was getting pretty cold by the time we got back. No complaints though. The scenery was breathtaking.

Quality of Experience
Guides, Drivers and Staff
Transport
Fjordcruise on UNESCO Nærøyfjord
Fjordcruise on UNESCO Nærøyfjord
Norway

Breathtaking. A magnificent tour of a Unesco World Heritage Site. So compelling to see the mountains dive directly into the fjords.

Local specialist: Christina Wang
Christina
Christina Wang
Local specialist in Kristiansand, Norway | Replied on Aug 05, 2025

Hi Marian,
Thank you so much for taking the time to write this detailed review.
It is much appriciated! I am glad to come back and read that you had wonderful time here and that it was not as rainy as predicted.
I hope you got to see all you wished for!
Thank you for letting us help plan your adventure to Norway :)
Best, Christina

Thank you Kim Kim
Portugal | Oct 4 - Oct 19, 2024

C
Cathy D.
San Jose, CA | Reviewed on Oct 21, 2024
Our trip to Portugal and Spain was amazing. From the moment we stepped off the plane and met our driver, we were so well taken care of. It was nice to experience the locations and not worry about the logistics of travel. All of our guides were really good and incredibly knowledgeable. A few really stood out. Joao Campos who took us to the Douro Valley was a great guide and arranged a wonderful lunch for us. We enjoyed our conversation with him too. Paulo who took us to Sinatra and Cascais... Read more

Our trip to Portugal and Spain was amazing. From the moment we stepped off the plane and met our driver, we were so well taken care of. It was nice to experience the locations and not worry about the logistics of travel. All of our guides were really good and incredibly knowledgeable. A few really stood out. Joao Campos who took us to the Douro Valley was a great guide and arranged a wonderful lunch for us. We enjoyed our conversation with him too. Paulo who took us to Sinatra and Cascais was wonderful. He told us so much about history and culture and the locations we visited. He took us to his wife’s family restaurant where we had a lovely meal. We really enjoyed our time with him. Patricia’s tour of the Mezquita in Cordoba was so very interesting. We felt like we got detailed information that other tours did not seem to get. I think our favorite hotels were H10 in Sevilla and 7 Islas in Madrid. They were elegant and fun. Our entire trip was lovely. Thank you so much.

Hotel Reviews
7 Islas Hotel
Madrid
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Comfort Dauro 2
Granada
Authenticity & Character
Location
Staff
Cleanliness & Comfort
H10 Casa de la Plata
Sevilla
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Be Poet Baixa Hotel
Lisbon
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Porto Charming Hotel
Porto
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Hiking Excursion in the Andalusia Countryside
Hiking Excursion in the Andalusia Countryside
Portugal

Our guide was wonderful. Despite a lot of rain we had a great time. She told us so much about the plants we saw and the history of the area during the civil war. We saw some of the caves and trenches the rebels and soldiers used as well as beautiful views of the Sierra Nevada Mountains. The escape to nature was a wonderful change of pace from all the cities and crowds we had been in. Our guide was wonderful!

Quality of Experience
Guides, Drivers and Staff
Transport
Guided Visit:  Alhambra & Generalife Gardens
Guided Visit: Alhambra & Generalife Gardens
Granada
Quality of Experience
Guides, Drivers and Staff
Transport
Private Transfer {{start_location}} to  {{end_location}} via Ronda & White Villages
Private Transfer {{start_location}} to {{end_location}} via Ronda & White Villages
Portugal
Quality of Experience
Guides, Drivers and Staff
Transport
Private Transfer Hotel to Train Station, Train Seville to Córdoba, Privately Guided Visit of Córdoba, Train Córdoba to Seville, Private Transfer Train Station to Hotel
Private Transfer Hotel to Train Station, Train Seville to Córdoba, Privately Guided Visit of Córdoba, Train Córdoba to Seville, Private Transfer Train Station to Hotel
Seville
Quality of Experience
Guides, Drivers and Staff
Transport
Private Guided Visit of Seville
Private Guided Visit of Seville
Seville
Quality of Experience
Guides, Drivers and Staff
Flamenco Experience
Flamenco Experience
Portugal
Quality of Experience
Get to Know Lisbon with a Local
Get to Know Lisbon with a Local
Lisbon
Quality of Experience
Guides, Drivers and Staff
Private Guided Visit of Porto
Private Guided Visit of Porto
Porto
Quality of Experience
Guides, Drivers and Staff
Private Day Excursion: Sintra, Cascais & Estoril
Private Day Excursion: Sintra, Cascais & Estoril
Portugal
Quality of Experience
Guides, Drivers and Staff
Paulo was an amazing guide. We learned a lot and had a really enjoyable day. We highly recommend this tour.
Transport
Day Excursion to Douro Valley:  Wine Tasting & River Cruise
Day Excursion to Douro Valley: Wine Tasting & River Cruise
Porto
Quality of Experience
Guides, Drivers and Staff
Joao Campos was an amazing guide. We had a wonderful experience.
Transport
Foodie Experience in Porto
Foodie Experience in Porto
Porto
Quality of Experience
Food
Guides, Drivers and Staff
Local specialist: Giorgia Torre

First Time Travel in the Land of the Rising Sun
Japan | Oct 4 - Oct 19, 2024

joyce
joyce h.
Norwood, OH | Reviewed on Oct 21, 2024
Our foursome traveled to Tokyo, Hakone, Nikko, Kanazawa, Osaka and Hiroshima over 16 days. The travel arrangements were impeccable. We used private car, trains and buses. Our guides were great, each in their own way. We enjoyed Yoshi in Hakone. He made a special effort to show us Mt Fuji, despite the cloudy weather. Michiko and Chi were lovely people and a pleasure to be with. Hiro guided us in Kyoto. Yuki met us in Osaka. Yasu showed us Hiroshima. We were very pleased with all of them.
I...
Read more

Our foursome traveled to Tokyo, Hakone, Nikko, Kanazawa, Osaka and Hiroshima over 16 days. The travel arrangements were impeccable. We used private car, trains and buses. Our guides were great, each in their own way. We enjoyed Yoshi in Hakone. He made a special effort to show us Mt Fuji, despite the cloudy weather. Michiko and Chi were lovely people and a pleasure to be with. Hiro guided us in Kyoto. Yuki met us in Osaka. Yasu showed us Hiroshima. We were very pleased with all of them.
I loved our tea ceremony and took great pleasure in dressing in our kimonos. I, of course, loved all the shrines and the history behind them. The ryokan was amazing and the onsan very relaxing. We dressed in kimonos for dinner that night...very memorable. There were so many things we saw and experienced that it is difficult to think of them all.
Finally, I have to give the biggest shout out of the trip to Shona. She was like the invisible mother to us all, checking in every day and reminding us of times, places and people. She is the best tour coordinator I've ever worked with and she would be the reason I would plan another trip with KimKim.

Local specialist: Shona Zhang
Shona
Shona Zhang
Local specialist in Japan | Replied on Oct 23, 2024
Dear joyce, Hope you are doing fantastic.Thank you so much for your wonderful review. We are thrilled to hear that you had such an unforgettable trip through Tokyo, Hakone, Nikko, Kanazawa, Osaka, and Hiroshima. It’s fantastic that our travel arrangements met your expectations. We’re glad to hear that Yoshi, Michiko, Chi, Hiro, Yuki, and Yasu made your journey special. It sounds like each guide brought their unique charm to your experience. We love that you enjoyed the tea ceremony and the... Read more

Dear joyce,

Hope you are doing fantastic.Thank you so much for your wonderful review. We are thrilled to hear that you had such an unforgettable trip through Tokyo, Hakone, Nikko, Kanazawa, Osaka, and Hiroshima. It’s fantastic that our travel arrangements met your expectations.

We’re glad to hear that Yoshi, Michiko, Chi, Hiro, Yuki, and Yasu made your journey special. It sounds like each guide brought their unique charm to your experience. We love that you enjoyed the tea ceremony and the fascinating history of the shrines. Dressing in kimonos is really a memorable experience, especially at the ryokan.

I am so delighted to know that I made such a positive impact on your trip by taking care of all the details and ensuring everything ran smoothly. Your kind words mean a lot to us, and we would love to help you plan your next adventure.

Safe travels!

Warm regards,
Shona

Spectacular adventure
Greece | Oct 2 - Oct 12, 2024

Ruth
Ruth W.
Seattle, WA | Reviewed on Oct 21, 2024
I really enjoyed our tour to Acropolis and Parthenon. Our tour guide Katarina was very informative, knowledgeable. The food tour was delicious! That was a great start to our trip.
Meeting Thanos for coffee made us feel welcomed. His thoughtfulness provided us with confidence to enjoy this adventure.
My favorite place was Mykonos! I had so much fun exploring the labyrinth town, the famous beautiful windmills, and a few beaches! The day cruise to the archaeological site at Delos and...
Read more

I really enjoyed our tour to Acropolis and Parthenon. Our tour guide Katarina was very informative, knowledgeable. The food tour was delicious! That was a great start to our trip.
Meeting Thanos for coffee made us feel welcomed. His thoughtfulness provided us with confidence to enjoy this adventure.
My favorite place was Mykonos! I had so much fun exploring the labyrinth town, the famous beautiful windmills, and a few beaches! The day cruise to the archaeological site at Delos and learning about the birthplace of the twin gods Apollo an Artemis the Sun and the moon was inspiring.
I’m not one to jump into the waters, but am so happy that I had the chance to swim in the warm, turquoise blue waters! Just amazing!
Santorini was amazing place to explore, the beautiful white buildings setting along the side of the steep hillside are a site to see in both day and night! The red, and black beaches are beautiful, and the food, sunsets and drinks are refreshing.
The bus tour was nice, but the tour guide voice was a bit high, hard to listen to. I enjoyed the lunch that was provided and touring their wine cellar was a nice touch.
I would recommend KimKim 100%. And if I ever have another chance to go exploring again I will coordinate the trip through you!

Hotel Reviews
Blue Dolphins Hotels & Villas
Firostefani, Santorini

This room was the most spacious, with a big living area with three extra twin size beds, and a king size room, two bathrooms and a private searing area to our room was nice. The balcony wasn’t so “private” it should be called personal instead, as people can see us and we can see them.

Authenticity & Character
A cute place
Location
Just easy to get to and easy walk to the restaurants and shops.
Staff
Friendly, but at the end I asked multiple times about help with our luggage up the stairs, we didn’t get help lugging our heavy luggage up.
Cleanliness & Comfort
Clean
Ilio Maris Hotel
Mykonos

I loved the pool. The location was nice, just a walk away to town, even though the walk was on the road, and down a hill.. but the hotel was nice. We would have liked a better view instead of a parking lot, a palm tree and over looking the bar tender.

Authenticity & Character
Nice area, over looking the town, the windmills and of course the sea
Location
Near town
Staff
Always helpful, and very friendly
Cleanliness & Comfort
Everything, the pool area, the lobby, and our room.
18 Micon Street
Athens

It’s a quaint place, I enjoyed the lobby area for breakfast, which was always tasty. It was a good spot, walking distance to everything we wanted to explore.

Authenticity & Character
Beautiful building
Location
Near by the town square, and the monorail.
Staff
Very friendly
Cleanliness & Comfort
Love the wood floors, the room was nice.
Local specialist: Thanos Nikopoulos

Italy/Greece
Italy | Oct 5 - Oct 13, 2024

Maggie
Maggie F.
Indian Trail, NC | Reviewed on Oct 21, 2024
I enjoyed the trip. However, we had some issues with our travel agent. While we were still planning our trip, she responded quickly and wanted us to book the trip fast to ensure pricing even though we were still booking the trip far in advance. We did have to suggest certain activities like food tour, etc. After we paid for the trip, we asked about dinner reservations, but the response was delayed, etc.
She did not check in with us once we arrived. At one point, we wanted to change the train...
Read more

I enjoyed the trip. However, we had some issues with our travel agent. While we were still planning our trip, she responded quickly and wanted us to book the trip fast to ensure pricing even though we were still booking the trip far in advance. We did have to suggest certain activities like food tour, etc. After we paid for the trip, we asked about dinner reservations, but the response was delayed, etc.
She did not check in with us once we arrived. At one point, we wanted to change the train time; however, she told us that we could not change the ticket. By the time she responded via text on her phone, we had booked another train tickets ourselves.

We felt like we had to plan a lot of the trip ourselves. We booked our stays in airbnbs to help save money. We did not have transfers to and from every city, which was frustrating because of how expensive our trip was.

Overall, I did enjoy the trip, but I just wanted to have better communication overall.

Activity Reviews
Venice: Prosecco Wine Tasting Tour
Venice: Prosecco Wine Tasting Tour
Italy

Very pretty - great way to end the trip.

Florence: Renaissance History Walking Tour
Florence: Renaissance History Walking Tour
Italy

We did not do this activity - we ended up doing our own wine tour.

Ancient Rome Walking Tour
Ancient Rome Walking Tour
Rome

Tour guide was great.

Naples: Guided Street Food Tour with Tastings
Naples: Guided Street Food Tour with Tastings
Naples

This was a highlight of our trip.

Sailing & gastronomy experience across the Athenian Riviera
Sailing & gastronomy experience across the Athenian Riviera
Athens

This was fun, but the food was sub par - not very authentic.

Athens: Parthenon, Acropolis and Museum
Athens: Parthenon, Acropolis and Museum
Athens

This tour was fun, but the tour guide was not great and the museum could have been self-guided.

Local specialist: Claudia Tacchino
Claudia
Claudia Tacchino
Local specialist in Milan, Lake Iseo, Franciacorta, Italy | Replied on Oct 25, 2024
Hi Maggie, Thank you for your review. It’s always valuable to receive feedback from travelers, even if it isn’t entirely positive. I’m glad to hear that you enjoyed the trip and that you rated 5 stars for 50% of the experiences.
However, I'm disappointed about your rating of 2 for the Florence guided tour. You initially requested it in the trip plan, then changed your mind a few days before the experience, expressing a preference for more shopping time. As a result, you didn’t attend the...
Read more

Hi Maggie,

Thank you for your review. It’s always valuable to receive feedback from travelers, even if it isn’t entirely positive.

I’m glad to hear that you enjoyed the trip and that you rated 5 stars for 50% of the experiences.
However, I'm disappointed about your rating of 2 for the Florence guided tour. You initially requested it in the trip plan, then changed your mind a few days before the experience, expressing a preference for more shopping time. As a result, you didn’t attend the tour, and we refunded you. How can you rate a tour that you haven’t done?

I appreciate your feedback about the Athens guide. I'm sorry you didn't find it fully satisfactory, even though it is not easy to summarize centuries of Ancient World history in such a short time. At least you had the opportunity to explore one of the most iconic archaeological sites in the world.

Throughout your trip planning, I made considerable efforts to tailor an itinerary that suited your preferences. As you may recall, our conversation began on January 29 with the understanding that you were willing to spend on a great trip without worrying about the budget, stating, "I am happy to splurge on a great trip. Budget is not my concern." Given our expertise in your chosen destinations and our focus on luxury services, we prepared an initial trip plan (Version 1).

Due to some health issues in your family, the planning process was delayed, and I didn’t hear from you until May. At that point, you revised your request to include some expensive destinations and services while asking for a lower budget proposal. You requested luxury services but wanted to minimize costs, asking me to secure reservations at Michelin-starred and gourmet restaurants for free, which you paid for directly despite the time involved.

I made every effort to meet your expectations, creating 10 different versions of the trip plan over the course of 4 months. One of your unique requests was accommodation in a room with two bathrooms.

We made several adjustments to reduce costs, including changing from private transfers to economy-class train tickets and switching from 3–4-star hotels to B&Bs and apartments.
Eventually, you chose to book Airbnb accommodations on your own since our policy doesn’t permit us to handle private hosts.

After the fourth version of the trip plan, which you initially said was perfect, you requested multiple revisions, leading to version 10. The rough pricing of the trip, given your original requests, was estimated at $6,000–$6,500. However, after adjusting the services to cut costs, the final price came to less than $3,100.

We dedicated considerable time and effort to your trip plan, always aiming to keep costs low and never charging an extra planning fee. We finalized version 10 of the trip plan on June 24, after a six-month process.

We had to wait until September 1 to receive the first deposit, despite the requirement for full payment 60 days before departure according to KimKim policies. During this period, you continued to request restaurant reservations to be paid in cash on-site while we awaited your payment to confirm and pay the providers for the included services. Nevertheless, we suggested restaurants for all your destinations and made reservations for the ones you specifically asked us to.

Throughout this process, I have always been available to you, both before and during your stay. My direct contact has continually been accessible to you via the kimkim portal, allowing us to interact frequently before and during your trip.

Overall, I find it unfair to receive a so low rating in response to all my professional efforts, which ended in a trip that you stated you enjoyed.

Best regards,
Claudia

Jessica you are the most amazing, most organi...
Italy | Oct 8 - Oct 19, 2024

S
Stacy Ann G.
Ashburn, VA | Reviewed on Oct 21, 2024
Jessica you are the most amazing, most organized & interactive trip specialist I ever worked with. I cannot explain how great this trip was and going forward all my trips will be planned using Kimkim. Every person we interact with was great, treated us kindly, was always on time and went above and beyond to make sure our experience in Italy was great. Even when we went to the wrong address for a guided tour, I messaged the team and someone was available immediately to ensure we meet the tour... Read more

Jessica you are the most amazing, most organized & interactive trip specialist I ever worked with. I cannot explain how great this trip was and going forward all my trips will be planned using Kimkim. Every person we interact with was great, treated us kindly, was always on time and went above and beyond to make sure our experience in Italy was great. Even when we went to the wrong address for a guided tour, I messaged the team and someone was available immediately to ensure we meet the tour guide. The best trip I ever had. Thank you team KimKim

Hotel Reviews
Ai Mori d'oriente
Venice

Very quiet hotel away from the trust traffic but not too far from the attractions, airport and train

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Indigo Verona - Grand Hotel Des Arts
Verona
Authenticity & Character
Location
Staff
Cleanliness & Comfort
La Maison du Sage
Florence

Great spot to see everything

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Condominio Monti Boutique Hotel
Rome

Clean and friendly staff and the location was walking distance from all major attractions

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Jessica Proietti
Jessica
Jessica Proietti
Local specialist in Italy | Replied on Oct 24, 2024

Ciao Stacy,

Thank you for taking the time to review your trip.
We conduct in-person inspections to meet our guides, drivers, and all our partners to offer the best local services possible, and I’m glad to know you appreciated each of them! I’m also pleased to hear that our Customer Care team provided you with the right support at the right time.

Arrivederci until next time!

We had an amazing time in Morocco thanks to o...
Morocco | Oct 12 - Oct 19, 2024

A
Annie K.
Dallas, TX | Reviewed on Oct 21, 2024

We had an amazing time in Morocco thanks to our driver Mouad! He went above and beyond to make our trip comfortable and convenient! I would recommend him to any friend/family member going to Morocco!

Local specialist: Hassan El Amrani
Hassan
Hassan El Amrani
Local specialist in Morocco & USA | Replied on Oct 21, 2024

Thank you for sharing your feedback! Mouad is indeed an asset to our team. We're grateful for guests like you who appreciate his exceptional service. Your recommendation is the highest compliment!
Hassan

Good Morning/Afternoon,Julie and I have retu...
France | Oct 3 - Oct 12, 2024

Jennifer
Jennifer S.
Dallas, TX | Reviewed on Oct 21, 2024
Good Morning/Afternoon,
Julie and I have returned from our trip and we had an amazing time. Everything was set up pretty much as we had planned. Our only glitch I'd say was our Eiffel tower adventure. We had trouble connecting with our guide but did eventually get connected. Neither Julie or I realized that we had needed to pre-purchase our own Eiffel tower tickets so when we met up with our guide, he asked "So what are we doing". "Do you have tickets?" And he would have needed a ticket...
Read more

Good Morning/Afternoon,
Julie and I have returned from our trip and we had an amazing time. Everything was set up pretty much as we had planned. Our only glitch I'd say was our Eiffel tower adventure. We had trouble connecting with our guide but did eventually get connected. Neither Julie or I realized that we had needed to pre-purchase our own Eiffel tower tickets so when we met up with our guide, he asked "So what are we doing". "Do you have tickets?" And he would have needed a ticket as well. So we didn't go up into the Eiffel tower. If we paid anything into this tour we probably didn't get our money's worth. We did walk around with the guide (I can't remember his name) for about an hour just talking about different sites and landmarks. I guess I would suggest for further clients a better way to communicate when to pre-purchase tickets. It just wasn't completely clear to Julie or I. The rest of the trip went very smooth. We made all our connections, met up easily with all our tour guides and had so much fun. I highly recommend the cooking class that we participated in with Rosa Jackson in Aix en Provence. This was a delightful class and may have been one of the highlights of the trip. I don't have any other trips planned but I will use and or recommend KimKim when I plan my next trip.
Best regards,
Jennifer Shoemaker
Happy Traveler

Local specialist: Aline Durant
Aline
Aline Durant
Local specialist in Lyon | Replied on Oct 25, 2024

Dear Jennifer,
Thanks a lot for your excellent review! You've been amazing to us and we were more than happy to exchange informations and knowledge with you during the process :)
We are sorry that you miss the meeting point with Anna but we are glad that you were able to change the tour based on your wishes and desires :)
All the team is happy to read that you had a great time in France and enjoyed our activities and guides!
We also really have pleasure organizing this France trip for your family:)
Take care! We can't wait to organize your next trip to Europe!
Best
Aline

Fanny, Sarah and Pauline all helped us plan o...
United Kingdom | Oct 6 - Oct 13, 2024

K
Kelsey L.
Chicago, IL | Reviewed on Oct 21, 2024
Fanny, Sarah and Pauline all helped us plan our perfect trip to London and Paris! Kimkim helped make the process of traveling to another country super easy and helped walk us through using their public transportation systems. We were very happy with everyone we worked with, and especially the response times of updating or rescheduling things that came up during our time over there. It made making changes on the fly super quick and easy. Thank you Kimkim. We will definitely use this service on... Read more

Fanny, Sarah and Pauline all helped us plan our perfect trip to London and Paris! Kimkim helped make the process of traveling to another country super easy and helped walk us through using their public transportation systems. We were very happy with everyone we worked with, and especially the response times of updating or rescheduling things that came up during our time over there. It made making changes on the fly super quick and easy. Thank you Kimkim. We will definitely use this service on our next European vacation!

Hotel Reviews
Holiday Inn Express Southwark
London

Super nice continental breakfast every morning and lots of great pubs and coffee shops nearby. Pretty standard chain hotel accommodations. A little far some of the main attractions on the other side of the river, but very affordable to take an uber, and/or nice easy walk along the river to get back.

Authenticity & Character
Location
Somewhat far from the main attractions in London, but very easy to get an uber to get where you need to go. The walk along the river is also very beautiful and easy to get to with beautiful views.
Staff
They got us into a room way earlier than our check in time which was great since we had an early flight and were very jet-lagged!
Cleanliness & Comfort
Super clean and decent sized rooms, the beds were on the smaller size though and not super comfortable.
Hôtel Fior d'Aliza
Paris
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Night Cruise on the Seine with Music & aperitif (With drinks included - 1 glass of Wine)
Night Cruise on the Seine with Music & aperitif (With drinks included - 1 glass of Wine)
Paris

We loved the boat cruise! The only bummer was they had to skip half of the stops due to the rain I believe, but the view was incredible from the water. It was kind of hard for us to find the loading point, so I would be a little more detailed in where the boat is actually picking them up, because just giving the port wasn't super helpful as it is a big area and hard to find what boat you are getting on at night.

Quality of Experience
Guides, Drivers and Staff
Transport
Timed tickets to Le Louvre
Timed tickets to Le Louvre
Paris

It is definitely a must see in Paris, the architecture alone is very iconic. It was amazing to see some of the most famous paintings and sculptures in the world. I don't think the audio guide was worth it at all though. It was incredibly hard to follow and with the museum being so large we found ourselves following the physical signs around the museum to get to where we wanted to go and barely used the audio guide. I would have preferred to have an actual tour guide show us the most important pieces and talk about them more in detail. The information on the audio guide wasn't that useful or interesting.

Quality of Experience
Guides, Drivers and Staff
The audio guided tour was not worth it.
Transport
Tower of London Timed Entry Tickets
Tower of London Timed Entry Tickets
London

The Tower and all the buildings were really cool to see, as well as the crowned jewels! The only thing I would have changed is using an in person guide instead of the audio guide. I didn't feel like it really gave that interesting of information and it was kind of hard to follow based on where you were since the area around the tower is so vast. We found ourselves more following the maps and physical information they put up around the castle grounds and not really listening to the audio guide. I just think having someone lead a tour might have been a little easier and more informational.

Quality of Experience
Guides, Drivers and Staff
Transport
Tickets to Westminster Abbey
Tickets to Westminster Abbey
London

We loved getting to see such a historical and beautiful church! There is so much more to see even after we were done with the audio tour. The audio guide was super easy to follow and worked well with the size of the church. You could move and see things throughout the tour at your own pace. The line to get in also moved pretty quickly as well.

Quality of Experience
Guides, Drivers and Staff
Transport
Harry Potter Studio Tour from London (with transport)
Harry Potter Studio Tour from London (with transport)
London

This was one of my favorite activities from our whole trip! Great for any Harry Potter fans! They did have three pickup spots along the transportation route which made the trips their and back take a little longer. Getting off and on at the last pickup spot might be more ideal so you're not waiting as long to get there. The props and tour was absolutely incredible to see and the food and overall experience though was a 10/10!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Fanny Venet

KimKim ensured a wonderful vacation once again!
Italy | Oct 5 - Oct 13, 2024

Catherine
Catherine H.
Harrison, NJ | Reviewed on Oct 21, 2024
Once again the smoothness of transportation from one area to another went very smoothly and was stress free as I could rely on KimKim! Notes on what to do on our free days helped us structure them for ourselves. The hotels were all just the right level for us and all comfortable with excellent breakfasts. I appreciated the tours that were arranged for us, the small size suited us, and the tour guides were knowledgeable. Using KimKim saved me hours of work trying to figure out what we wanted... Read more

Once again the smoothness of transportation from one area to another went very smoothly and was stress free as I could rely on KimKim! Notes on what to do on our free days helped us structure them for ourselves. The hotels were all just the right level for us and all comfortable with excellent breakfasts. I appreciated the tours that were arranged for us, the small size suited us, and the tour guides were knowledgeable. Using KimKim saved me hours of work trying to figure out what we wanted to do in each city, where to stay, and how to get from place to place. This allowed me to focus on enjoying my time with my son and granddaughter taking in all the tastes, sites, and activities.
Daily check-ins regarding what I needed to be aware of for our next day of activities was also appreciated so that we could ensure being on time for these. Also, when we had questions or considered any changes the responsiveness was helpful.

Local specialist: Chiara Donati
Chiara
Chiara Donati
Local specialist in Perugia | Replied on Oct 21, 2024

Dear Catherine,
Thank you so much for your wonderful review! It's great to know that our transportation arrangements, hotel selections, and daily activity suggestions helped you enjoy your time with your son and grand daughter :)

We're also happy that the tours were a good fit and that our guides' knowledge added to your experience. It's important to us that our travelers feel well-informed and supported throughout their journey, so we're glad our daily check-ins and responsiveness made a difference.

We look forward to helping you plan your next adventure!
Arrivederci!

North Vietnam 8-day tour
Vietnam | Oct 12 - Oct 20, 2024

NgocBich
NgocBich L.
Stillwater, MN | Reviewed on Oct 21, 2024
This was our 3rd booking with KimKim and we will keep using them. Hien from Realistic Asia and KimKim was a perfect specialist— checking in on us daily, adjusting to our changes, and addressing issues quickly. The best tour was with Zaj on a 3-day motorcycle tour in Ha Giang. Food and home stay exceeded our expectations! Read more

This was our 3rd booking with KimKim and we will keep using them. Hien from Realistic Asia and KimKim was a perfect specialist— checking in on us daily, adjusting to our changes, and addressing issues quickly. The best tour was with Zaj on a 3-day motorcycle tour in Ha Giang. Food and home stay exceeded our expectations!

Hotel Reviews
Hoa Cuong Dong Van Hotel
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Rooms were clean. Breakfast was terrible— ants/flies
Yen Bien Luxury Hotel

Very clean, spacious. Unexpected for a remote city

Authenticity & Character
Location
Close to streets with restaurants/bars
Staff
Cleanliness & Comfort
HOTEL CAT CAT GALERIE D’ART
Sapa

Centrally located, great breakfast, clean rooms, great view of city

Authenticity & Character
Location
Staff
Cleanliness & Comfort
San Premium Hotel

Clean, centrally located and spacious. Breakfast was ok.

Authenticity & Character
Location
Very busy location so if you like being in heart, it’s a great location. Surrounding areas are a bit dirty
Staff
Very friendly
Cleanliness & Comfort
Rooms are spacious and clean. Hallways not as clean
Local Homestay

Friendly owner, beautiful location, excellent food! Far exceeded our expectations.

Authenticity & Character
Individual cabins added to charm of the home stay
Location
Immersed in nature.
Staff
Owner
Cleanliness & Comfort
Very clean. It was a bit warm at night so air con is a must if you plan to visit in summer
Activity Reviews
Immerse yourself in the Beauty of Ninh Binh (Hoa Lu - Trang An - Mua Cave)
Immerse yourself in the Beauty of Ninh Binh (Hoa Lu - Trang An - Mua Cave)
Vietnam
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Around Du Gia by motorbike - Ha Giang city (ER3D2N)
Around Du Gia by motorbike - Ha Giang city (ER3D2N)
Vietnam
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Continue motorbike trip through breaktaking passes (ER3D2N)
Continue motorbike trip through breaktaking passes (ER3D2N)
Vietnam
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Ha Giang City - Enjoy Ha Giang Loop by motorbike tour  (ER3D2N)
Ha Giang City - Enjoy Ha Giang Loop by motorbike tour (ER3D2N)
Ha Giang
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Transport between SaPa and Ha Giang was terrible— old van, too small for number of passengers with their luggage, driver had side business with 3 extra passengers who sat of floor
Exploring Fansipan Peak  with Cable car
Exploring Fansipan Peak with Cable car
Sapa
Quality of Experience
Guides, Drivers and Staff
Transport
Walk To The Love Waterfall  And Heaven Gate
Walk To The Love Waterfall And Heaven Gate
Sapa
Quality of Experience
Guides, Drivers and Staff
Transport
Sapa Trekking & Sightseeing
Sapa Trekking & Sightseeing
Sapa

Beautiful scenery, off beaten path

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Hien Do
Hien
Hien Do
Local specialist in Vietnam | Replied on Oct 24, 2024

Dear Ngoc Bich,

Thanks so much for your review! We’re really glad to know that you enjoyed your holiday in Vietnam. Your feedback is highly appreciated, as it enables us to further develop our services. Trust us, you’ve made our day immensely better by sharing your experience.

Thanks again for the review and for being such a great customer.

Kind regards,
Hien

An exceptional visit to the UK!
United Kingdom | Sep 28 - Oct 18, 2024

Mike
Mike C.
Los Angeles, CA | Reviewed on Oct 21, 2024
Jane and Sarah worked with us to create an amazing three week trip to the UK. Their planning was seamless--and they even helped us make a couple changes as we traveled. They arranged transportation, hotels, and tours complete with incredible guides for my wife's 55th birthday/bucket list trip, visiting castles and cathedrals, museums and highland hikes. They even had dining recommendations that we found to be on the money! I would absolutely recommend working with them and KimKim; their... Read more

Jane and Sarah worked with us to create an amazing three week trip to the UK. Their planning was seamless--and they even helped us make a couple changes as we traveled. They arranged transportation, hotels, and tours complete with incredible guides for my wife's 55th birthday/bucket list trip, visiting castles and cathedrals, museums and highland hikes. They even had dining recommendations that we found to be on the money! I would absolutely recommend working with them and KimKim; their experience and knowledge combined to send us on the trip of a lifetime!
Thank you so much ladies!

Hotel Reviews
Hotel Indigo Cardiff, an IHG Hotel
Cardiff

Hotel Indigo Cardiff was pleasant, but the lack of windows in our room was a downside. Also, the limited menu at the hotel restaurant was a bit disappointing, but we understood there were staffing constraints.

Hotel Indigo
Chester

Hotel Indigo in Chester was accommodating and comfortable. We appreciated the early check-in as we arrived earlier than expected.

The Grand, York
North Yorkshire

The Grand in York exceeded our expectations. It was a true five-star experience, and we were delighted by the thoughtful touch of chocolate-dipped strawberries and a happy birthday note for my wife. The staff was welcoming, and the accommodations were luxurious.

No.32 Hotel
Edinburgh

The experience at No.32 Hotel in Edinburgh was mixed. The location was great, but my wife found it not very comfortable.

Nevis Bank Inn
Fort William

Staying at Nevis Bank Inn in Fort William was a cozy experience. We appreciated the studio apartment setup which allowed us to make meals. The hospitality was top-notch.

Novotel London Tower Bridge
London

Our stay at Novotel London Tower Bridge was wonderful. The hotel is in a great location near the Tower of London and provided a comfortable beginning to our trip. We found it to be a perfect start to our journey.

Glen Mhor Hotel
Inverness

We really enjoyed the Glen Mhor hotel--the location was fabulous, the staff was wonderful, the room was comfortable and clean. The restaurant was great; the tour of the brewery/distillery was a blast! If we make it back to Inverness, we'll definitely book here again!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Park Plaza London Riverbank
London

Our visit to the Park Plaza was disappointing--we visited several hotels on our visit to the UK, all four and five star properties--and the Park Plaza was the only one without any water or snacks in the room, and the only one that charged us for early check in. The beds were comfortable, the rooms were clean, but the bathrooms were in need up updating.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Hampton Court Palace, Afternoon Tea & Return Transport
Hampton Court Palace, Afternoon Tea & Return Transport
London

Garaint was fantastic, as was Tea! Definitely recommended!

Private Walking Tour of Edinburgh with a Top Local Guide
Private Walking Tour of Edinburgh with a Top Local Guide
Edinburgh

Gareth was a fantastic, knowledgeable and personable guide. Two thumbs up!

Quality of Experience
Guides, Drivers and Staff
Private Guided Hike of Ben Nevis
Private Guided Hike of Ben Nevis
Scotland

Peter was great! Knowledgeable, experienced, and accommodating--the day's weather was not suitable for a hike up the mountain, so he took us on a great alternative.

Quality of Experience
Guides, Drivers and Staff
Transport
Afternoon Tea
Afternoon Tea
Fort William

Delightful! yummy, quiet, wonderful. We were unaccustomed to Afternoon Tea--what a great surprise to find a delicious assortment of sandwiches, scones, and treats!

Overnight Caledonian Sleeper Train between Scotland & London
Overnight Caledonian Sleeper Train between Scotland & London
London

We did not enjoy the Sleeper--there was no where to sit in the sleeper room, the food was uninspired. The bed wasn't very comfortable; sleep was hard to come by with the train noise and movement.

Quality of Experience
Local specialist: Jane Davey
Jane
Jane Davey
Local specialist in United Kingdom | Replied on Oct 25, 2024

Hi Mike

Such a lovely review and an absolute pleasure to work with you both on the creation of your wonderful trip. Thank you for the feedback for the Park Plaza and Caledonian. Although they didn't come up to the mark for you both, I see the wonderful attractions, activities, personal tours were a hit.

Look us up if you are this way again and we would love to assist you.

Wishing you all the best, Jane & Sarah

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