Kimkim Trip Reviews

4.8
Based on 17,024 ratings
Read 17,024 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Excellent Trip to Tanzania, but issues with booking agent
Tanzania | Jun 17 - Jun 27, 2025

Andrew
Andrew W.
Ashburn, VA | Reviewed on Jun 29, 2025
We had a wonderful time on safari in Tanzania. Our guide Ely was an extremely knowledgable, courteous and safe driver. He has over 15 years experience providing safaris in Tanzania's national parks, and was an encyclopedia of knowledge about every animal and tree we encountered. He was also a good conversationalist which is important when you are spending 10 days together in a car! The experience booking the trip with Peter was less positive and was below the standard of other agents we've... Read more

We had a wonderful time on safari in Tanzania. Our guide Ely was an extremely knowledgable, courteous and safe driver. He has over 15 years experience providing safaris in Tanzania's national parks, and was an encyclopedia of knowledge about every animal and tree we encountered. He was also a good conversationalist which is important when you are spending 10 days together in a car!

The experience booking the trip with Peter was less positive and was below the standard of other agents we've used on KimKim:

- Two of the hotels selected were a 1.5 hour drive away from the parks, which meant longer trips in the car and less time spent in the parks. This seemed unnecessary since we had booked 6 months in advance of our trip and there were acceptable accommodations closer to the activity.
- A few of the hotels we had agreed to were changed without our knowledge. The substitutions were acceptable, but it would have been nice to know this in advance.
- Written communication was at times unclear making it difficult to understand the context behind why decisions were made and to assess whether everything was booked as requested.
- We were never reminded or given any guidance about the Visa application process.
- We twice setup a phone call and twice Peter did not show up for the call. Eventually we were able to connect.

Hotel Review
Arusha Coffee Lodge

Beautiful property, excellent service and food, and amazing coffee. Good starting location for your safari if you are arriving in JRO.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Masai boma experience
Masai boma experience
Serengeti National Park

Would not recommend this activity. Received a brief tour of the tribes home and culture, and then were guided to a large area of crafts made by their tribe. We felt obligated and pressured to buy something. No price was listed, and when we asked how much the items we selected would cost we were provided very high numbers (as compared to anywhere else). When we said we were not interested in purchasing, they several times pushed the items back into our hands and told us to negotiate. Also Google the Maasai people and learn about their treatment of women. Patriarchal society that treats women as property and performs female genital mutilation.

Quality of Experience
Guides, Drivers and Staff
Local specialist: Agnes Mirembe

Coraima and our whole trip was great!
Spain | Jun 14 - Jun 21, 2025

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David S.
Newark, NJ | Reviewed on Jun 29, 2025
Coraima was extremely attentive, resourceful, and helpful as we planned our trip together. The trip itself was a great mix of walking tours, activities, great hotels, and just the right amount of down time for our family. It all came together extremely well! Read more

Coraima was extremely attentive, resourceful, and helpful as we planned our trip together. The trip itself was a great mix of walking tours, activities, great hotels, and just the right amount of down time for our family. It all came together extremely well!

Hotel Reviews
Hotel Alhambra Palace
Granada
Authenticity & Character
Location
It was convenient to Alhambra, but not as convenient to the city centre since it was quite a steep walk back up to the hotel.
Staff
Cleanliness & Comfort
Joya del Casco Boutique Hotel
Seville

A nice, central boutique hotel experience. The rooms were a bit small, but fine given its location. And the pool/roof deck was nice to have on the hot Sevilla days!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Room Mate Alba
Madrid
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Private Alhambra & Generalife Gardens with a Historian
Private Alhambra & Generalife Gardens with a Historian
Granada
Quality of Experience
Guides, Drivers and Staff
Transport
Private Flamenco & Tapas Experience
Private Flamenco & Tapas Experience
Granada
Quality of Experience
Guides, Drivers and Staff
Transport
Private Visit to Seville’s Cathedral & Alcázar
Private Visit to Seville’s Cathedral & Alcázar
Seville
Quality of Experience
Guides, Drivers and Staff
Transport
Spanish Menu Cooking Class
Spanish Menu Cooking Class
Seville

One of our favorite activities! Great all around.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Coraima Yañez
Coraima
Coraima Yañez
Local specialist in Kimkim HQ | Replied on Jul 01, 2025

David, thank you so much for your kind words! It was great meeting you and working with you throughout the planning process. Summer and I loved being a part of your family vacation and appreciate your thoughts on your tours and hotels — I'm so happy to read you enjoyed the mix of activities and our hotel partners. I hope your time in Spain has left you excited for your next family trip 😊 kimkim will be here to help you along the way!
Coraima

We just returned from our 13-day family adventure to Italy with six different stops and it was outstanding. Kimkim and Melanie in Italy are the best.
Italy | Jun 17 - Jun 28, 2025

Janine
Janine Z.
San Carlos, CA | Reviewed on Jun 29, 2025
We just returned from our 13-day adventure to Italy that we coordinated via our local specialist Melanie. It was superb. This was our second kimkim trip (the first was to the Galapagos) and I can't imagine planning a trip any other way. It is such a treat to have someone knowledgeable and thoughtful like Melanie to talk through the itinerary, make adjustments, handle all the hotel reservations and transfers and activities and guides and then to be able to focus on enjoying each stop. And when... Read more

We just returned from our 13-day adventure to Italy that we coordinated via our local specialist Melanie. It was superb. This was our second kimkim trip (the first was to the Galapagos) and I can't imagine planning a trip any other way. It is such a treat to have someone knowledgeable and thoughtful like Melanie to talk through the itinerary, make adjustments, handle all the hotel reservations and transfers and activities and guides and then to be able to focus on enjoying each stop. And when small things occur, to have someone just a WhatsApp text away, who responds immediately with support and guidance. Giovanna's texts each evening with the next-day plans were terrific. So much more to say about their attention to detail, etc. But basically the headline is don't hesitate to book an Italy trip through kimkim and Melanie.

Hotel Reviews
Hotel Gardena Venezia
Venice

Lobby is a bit underwhelming with torn couch upon entry and ugly old furniture to the side. But rooms are clean and comfortable and the courtyard for breakfast is lovely.

Location
Staff
Woman at front desk was a bit intense. Not a warm welcome but we worked it out.
Cleanliness & Comfort
C-hotels Club
Firenze

Adequate hotel.

Central Wellness Hotel Sorrento
Sorrento

Two-room family room was new and fresh and great. Pool was nice. A bit of noisy tree-cutting or something adjacent during our stay but probably not a long-term issue. Would recommend.

Authenticity & Character
Location
It's far from the action which is a plus and a minus depending on your preference.
Staff
Cleanliness & Comfort
new rooms.
Relais Le Clarisse Rome
Rome

This hotel was wonderful except for one person at checkin. GREAT location. Love Trastevere. Loved the courtyard. The rooms had enormous charm. Having to use phones to get in rooms was not awesome.

Authenticity & Character
Stunning converted convent or something.
Location
Trastevere!
Staff
All good except one guy who was working when we arrived.
Cleanliness & Comfort
very clean and quiet.
Activity Reviews
The Accademia Gallery tour - skip the line
The Accademia Gallery tour - skip the line
Florence

Our guide here was very friendly. We loved seeing the David and some of the other art. But again, as was typical for some of the guides, it was like she was reciting a memorized script and could not adapt to younger kids or husband who was just not that interested in all the detail.

Small group Uffizi smart tour
Small group Uffizi smart tour
Florence

Our guide arrived harried. She had just completed another tour. This was somewhat typical for some of the guides. Too overworked in the summer. Still, we learned a lot.

Venice Walking Tour with St. Marks Basilica and Gondola Ride
Venice Walking Tour with St. Marks Basilica and Gondola Ride
Italy

We liked Giovanni a lot. We did not go into St. Marks because of long line and heat. But enjoyed the explanation of the square, etc.

Boat tour along the Amalfi Coast
Boat tour along the Amalfi Coast
Sorrento

Outstanding. Friendliest boat crew. A great day but be prepared for crowds in Positano and Amalfi. Loved swimming off the boat.

Quality of Experience
Guides, Drivers and Staff
Transport
Explore Pompeii Walking Tour
Explore Pompeii Walking Tour
Italy

Pompeii is amazing. But our tour guide Daniel was extremely gruff. Too overworked like some of the others. He did not like to be interrupted with questions. Nevertheless, enjoyed.

Golf Cart Tour Experience & Jewish Quarter with Colosseum Tour
Golf Cart Tour Experience & Jewish Quarter with Colosseum Tour
Rome

Both great. Our favorite guide of the tour was Santos for our golf cart tour. Didn't see much of the Jewish Quarter but got a feel for Trastevere and Rome in general. Colosseum was a delight to see. And we asked the guide to take us to the Arch of Titus as well, which I had wanted to see.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Melanie Rapuano
Melanie
Melanie Rapuano
Local specialist in Italy | Replied on Jun 30, 2025
Hi Janine,
thank you so much for leaving your review! Of course thanks to whatsapp we were in touch daily.
I'm sorry about the guides and if they seemed overworked, as you can imagine the summer, the heat, the crowds (especially this year with the Jubilee) is really taking a toll on them, but in no way is this an excuse, so thank you for acknowledging that and understanding. I'm pleased you enjoyed the Hotels, Le Clarisse is definitely a favourite of ours too, being in such a large busy... Read more

Hi Janine,
thank you so much for leaving your review! Of course thanks to whatsapp we were in touch daily.

I'm sorry about the guides and if they seemed overworked, as you can imagine the summer, the heat, the crowds (especially this year with the Jubilee) is really taking a toll on them, but in no way is this an excuse, so thank you for acknowledging that and understanding.

I'm pleased you enjoyed the Hotels, Le Clarisse is definitely a favourite of ours too, being in such a large busy city and then enjoying the calmness and charm, really helps recharge!

The Central Wellness was picked because it's not right in the center but not too far away, being in the center of Sorrento, especially when on such a busy schedule and with kids, can really take it's toll as young tourists are often in the streets until 3am (I'm sure they think it's Ibiza) so being a little tucked away, really helps on the sleep factor!

I know Isernia was a success too, of which me and Givoanna are so happy about, fate after all!

I tried to add the hotel in Ischia for you but as it's not yet in the kimkim's DB we didn't make it in time for the review, but I know how much you liked that too.

Thanks again Janine and your family for booking with me, I'm so happy you all enjoyed your holiday and we all look forward to your next trip to Italia!

Melanie, Giovanna and the rest of the team at ItalyCharme and Kimkim!

A great family trip to Ireland
Ireland | Jun 19 - Jun 28, 2025

Rebecca
Rebecca H.
Bethesda, MD | Reviewed on Jun 29, 2025
We had a great trip! We got to see a lot of different parts of Ireland and enjoy a good range of experiences. The itinerary that was planned for us gave us a good day-by-day framework that also allowed us some flexibility to add in additional activities and be a little spontaneous. The highlights were the interactive experiences - the falconry lesson and the sheepdog demonstration - as well as the opportunities to get away from the tourist crowds. We didn't love every activity that was... Read more

We had a great trip! We got to see a lot of different parts of Ireland and enjoy a good range of experiences. The itinerary that was planned for us gave us a good day-by-day framework that also allowed us some flexibility to add in additional activities and be a little spontaneous. The highlights were the interactive experiences - the falconry lesson and the sheepdog demonstration - as well as the opportunities to get away from the tourist crowds. We didn't love every activity that was included in the itinerary or every hotel we stayed in, and we would have done some things differently if we were to do it all over again, but that's just the nature of traveling and it wouldn't necessarily have been any different had we planned the trip ourselves. Overall we had a lovely time and appreciated all the planning and organization that went into the trip.

Hotel Reviews
Temple Bar hotel
Dublin

I would give this hotel zero stars if I could. It's perfectly comfortable from the perspective of the room size, beds, etc. but there is a bar inside the hotel that plays loud music until midnight or later, and you can hear it from every part of the hotel. It's especially bad in the rooms closer to the street but we switched to a room in the back of the hotel for our second night and although the music was quieter, we could still hear it. We were unable to sleep and it affected our ability to enjoy the days we were in Dublin because we were so exhausted. I guess this hotel might be all right for young people who want to stay up partying until 3am, but for a family with a young child it was not suitable at all. The one positive I can say is that the location is great for walking around. The breakfast was good but not amazing.

Authenticity & Character
Location
Conveniently located for walking around Dublin, but in a noisy location
Staff
Cleanliness & Comfort
Shandon Bell's BnB
Cork

This hotel was fine but not great. It's pretty shabby and the room was very small. There was no air conditioning so we had to sleep with the window open, which let in street noise. We could walk to central Cork but it wasn't particularly close or convenient to do so. However, the bed was comfortable and the breakfast was cooked to order.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Cahernane House Manor Hotel
Killarney

By far the best place we stayed. We loved it so much we didn't want to leave. Wonderful service, amazing breakfast, our room was luxurious, the common rooms of the historic hotel are beautiful, the grounds are stunning. 10/10 would absolutely return if we were ever in Ireland again.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Leonardo Hotel Dublin Christchurch
Dublin 8

Fantastic location across from Christ Church (walkable to the major sights, while avoiding the loud noise of Temple Bar) and the room was comfortable. Service was friendly and helpful, and the breakfast buffet was one of the best we enjoyed on our trip. The major downside was that there was no air conditioning and we were uncomfortably hot, even with the windows open. However, the hotel was in the process of installing air conditioning so future guests might not have to deal with this problem.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Victoria Hotel
Galway

We enjoyed our stay at this hotel for three nights. The family room was spacious and very comfortable for the three of us. The location was very convenient to central Galway as well as to the ferry docks - we walked everywhere. Service was very friendly and helpful. There were only two negatives - the rooms lack air conditioning and can be uncomfortably warm depending on the weather, and the breakfast buffet was not the best with no variation from day to day. Overall though we would recommend staying here when in Galway.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Falconry Adventures
Falconry Adventures
Killarney

We loved this experience! It was wonderful to chat with the guide, learn about falconry, and interact with the birds. We didn't get to see them do all they're capable of because it was raining, but we had a great time nonetheless. We liked that it was a personal experience and not part of a group tour. We would definitely recommend this.

Self-Guided Guinness Storehouse Experience
Self-Guided Guinness Storehouse Experience
Dublin

This was fun, even for kids. It was great enjoying a pint of Guinness from the rooftop bar and enjoying the view of Dublin. The one downside is that considering it's a brewery tour, you don't get to see any part of the actual brewing process - it must all be in a separate building or something.

Traditional working sheep farm and Sheepdog demonstration
Traditional working sheep farm and Sheepdog demonstration
Ireland

This was really lovely, even in the rain. The dog demonstration was extremely impressive and then we got to watch a sheep being sheared and help feed the babies! Our daughter loved all of it. The location/scenery is also stunning.

Aran Islands and Cliffs of Moher Day Cruise sailing from Galway
Aran Islands and Cliffs of Moher Day Cruise sailing from Galway
Ireland

We all got very seasick over on the ferry from Galway - this is probably unavoidable, but in the future we think travelers should be advised that the crossing is very rough before signing them up for this tour, because some people might not want to risk it. So many people on the boat were throwing up, it was awful. However, the ferry was on time and we did enjoy sailing past the cliffs of Moher on the way back (which was not as rough).

Guided tour of the island of Inishmore ( Aran Islands)
Guided tour of the island of Inishmore ( Aran Islands)
Ireland

The Aran Islands are incredible and we ultimately had a good time, but there were a couple things about this tour that we didn't love. We were put into a group tour in which we were crowded into a small bus, it was a pretty impersonal experience. And because of the schedule of the group tour, which didn't start right away when our ferry docked, we wasted a bunch of time on the front end and then had to rush to get back on the ferry at the end - because most of the other people in the group were on a different ferry schedule. I would not recommend that Kimkim put travelers into a group tour like this in the future, it is worth a small extra expense to get a private tour of the island that is more comfortable and allows more time to actually see the sights instead of waiting around.

Local specialist: Salomé Deroyer
Salomé
Salomé Deroyer
Local specialist in Lyon | Replied on Jun 30, 2025
Hi Rebecca,
Thank you so much for your thoughtful and detailed review! It was lovely getting to know you and work with you on this beautiful trip!
I am thrilled that the falconry and sheepdog demonstration shows were the two highlights of your trip, and both a memorable experience for your daughter!
I also really appreciate your feedback on the hotels – it is always helpful to hear this kind of reviews for future trips. I’m glad that you enjoyed the Cahernane House Manor Hotel, it’s one of...
Read more

Hi Rebecca,
Thank you so much for your thoughtful and detailed review! It was lovely getting to know you and work with you on this beautiful trip!
I am thrilled that the falconry and sheepdog demonstration shows were the two highlights of your trip, and both a memorable experience for your daughter!
I also really appreciate your feedback on the hotels – it is always helpful to hear this kind of reviews for future trips. I’m glad that you enjoyed the Cahernane House Manor Hotel, it’s one of our favorites!
Again, thank you for traveling with us and for taking the time to share your experience. It was a pleasure helping you plan this journey, and we’d be thrilled to work with you again on any future adventures!
All the best,
Salomé & the High Point Holidays Team

Amazing Trip!
Japan | Jun 8 - Jun 21, 2025

D
Divya P.
Chicago, IL | Reviewed on Jun 29, 2025
We were so happy with our trip to Japan. From our first phone call with Greg and Cory to the last day of the trip, we felt well supported. They took the time to understand our preferences and budget expectations and gave us excellent suggestions for how to structure our 2 week trip. They even asked about our children and how we wanted to pace ourselves. It was such a relief to have them figure out all reservations, transfers, subway tickets, train tickets, and even the finer details of how to... Read more

We were so happy with our trip to Japan. From our first phone call with Greg and Cory to the last day of the trip, we felt well supported. They took the time to understand our preferences and budget expectations and gave us excellent suggestions for how to structure our 2 week trip. They even asked about our children and how we wanted to pace ourselves. It was such a relief to have them figure out all reservations, transfers, subway tickets, train tickets, and even the finer details of how to get around in Japan that we would not have expected. Another piece we found very helpful were their restaurant recommendations- it was a lot more relevant than quick google searches and we were always happy with what we found. For certain excursions we booked tours and all of their tour guides were friendly, informative, and geared their tours towards our children.

Most importantly, in real time during the trip they were able to address any issues. There was a day we wanted to change an excursion due to weather and they handled changing a bullet train ticket and tour reservation seamlessly. It was a big relief to know there was someone to help us in this way. We will be using kimkim again and would recommend Cory and Greg to any of our friends going to Japan.

Local specialist: Greg Varga
Greg
Greg Varga
Local specialist in Tokyo, Japan | Replied on Jul 07, 2025
Divya, thank you so much for your kind words. It truly means a lot to hear that you had such a great experience. It was an absolute pleasure helping plan your family’s trip to Japan, and I’m so glad everything came together so smoothly. Cory and I really enjoyed getting to know you and working together to create something special that fit your style and pace. Knowing that you felt supported throughout and had memorable experiences with the guides and restaurants really makes our day. I hope... Read more

Divya, thank you so much for your kind words. It truly means a lot to hear that you had such a great experience. It was an absolute pleasure helping plan your family’s trip to Japan, and I’m so glad everything came together so smoothly. Cory and I really enjoyed getting to know you and working together to create something special that fit your style and pace.

Knowing that you felt supported throughout and had memorable experiences with the guides and restaurants really makes our day. I hope your time in Japan left you with wonderful memories, and I’d love to help again whenever your next adventure comes around.

Irene was so amazing and helpful throughout t...
Greece | Jun 17 - Jun 28, 2025

S
Shannon M.
| Reviewed on Jun 29, 2025
Irene was so amazing and helpful throughout the entire process of the trip. We had an absolutely great honeymoon we will never forget. Everything ran smoothly from the shuttle pickups/transfers, the hotel accommodations, to the excursions. Irene thoughtfully curated the perfect trip filled with culture, beautiful meals, friendly people, and astonishing views. Dimitris was also so helpful being available with any questions or concerns. Read more

Irene was so amazing and helpful throughout the entire process of the trip. We had an absolutely great honeymoon we will never forget. Everything ran smoothly from the shuttle pickups/transfers, the hotel accommodations, to the excursions. Irene thoughtfully curated the perfect trip filled with culture, beautiful meals, friendly people, and astonishing views. Dimitris was also so helpful being available with any questions or concerns.

Hotel Review
Antony Suites
Naxos

the most friendly and helpful staff. Anna took the time to go through the best restaurants and sights to see. Breakfast each morning was fresh, delicious, and delivered timely. The room was beautiful and kept clean daily and was the perfect location to explore the beautiful island of Naxos.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Private Farm to table Cooking Class in Naxos
Private Farm to table Cooking Class in Naxos
Naxos

The most incredible and unexpecting class. The tour of the olive factory and land along the ride was beautiful and informative. We had the best time making a home cooked meal in a traditional greek home.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Santorini Wine Tour
Santorini Wine Tour
Santorini

Penny and george provided the best experience. Penny was so informative and made it such a fun experience

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Irene Lappa
Irene
Irene Lappa
Local specialist in Athens, Greece | Replied on Jul 20, 2025

Dearest Shannon,
Thank you so much for your kind words, I'm deeply touched!

It was truly a pleasure to help plan such a special journey, and I’m so happy to hear that your honeymoon was everything you hoped for!

Our team and I are so grateful for your appreciation, and we’re thrilled that we could be part of such an unforgettable chapter in your lives.

Wishing you both a lifetime of love and wonderful travels ahead — and I’d be honored to help you again in the future on a new adventure in Greece or Italy!

Warmest regards,
Irene

I was not involved in the planning, but was a...
Greece | Jun 20 - Jun 28, 2025

M
Michael K.
Chicago, IL | Reviewed on Jun 29, 2025
I was not involved in the planning, but was able to just sit back and enjoy. All of the tours provided something different as far as personality and knowledge of the tour guides, but all were very good.
In addition to all the normal Grecian highlights like the Parthenon and Kenosis, etc. I enjoyed and valued greatly the friendliness and helpfulness of the people we met.
I also especially enjoyed the food. And there was plenty of it!
Read more

I was not involved in the planning, but was able to just sit back and enjoy. All of the tours provided something different as far as personality and knowledge of the tour guides, but all were very good.
In addition to all the normal Grecian highlights like the Parthenon and Kenosis, etc. I enjoyed and valued greatly the friendliness and helpfulness of the people we met.
I also especially enjoyed the food. And there was plenty of it!

Activity Review
Athens Highlights Mythology Tour
Athens Highlights Mythology Tour
Greece
Local specialist: Angela (Aggeliki) Giannioti
Angela (Aggeliki)
Angela (Aggeliki) Giannioti
Local specialist in Greece | Replied on Jun 29, 2025

Yeia sou Michael,

I am super happy to know that you enjoyed Greece and our people, and food!
That is really great. 🙂
Also very happy to know that Joe did a good job with the planning of the itinerary, and the rest of you just sat back and enjoyed the ride!
We would love to see you coming back soon and showing you more of our amazing country.
Best regards,
Angela & the GA Trips team

My family trip to Thailand was executed to pe...
Thailand | Jun 13 - Jun 22, 2025

K
Kadecia B.
Ashburn, VA | Reviewed on Jun 29, 2025
My family trip to Thailand was executed to perfection. We traveled throughout the country and all of our guides and drivers were friendly, on time, and adaptable to my family's needs. Communicated with our local specialist was easy as we traveled, and I was impressed that they took the time to confirm our daily activities with the hotel front desk staff, so we always knew where to meet and when to depart for the next day. Our activities included visiting markets, guided tours to temples, sea... Read more

My family trip to Thailand was executed to perfection. We traveled throughout the country and all of our guides and drivers were friendly, on time, and adaptable to my family's needs. Communicated with our local specialist was easy as we traveled, and I was impressed that they took the time to confirm our daily activities with the hotel front desk staff, so we always knew where to meet and when to depart for the next day. Our activities included visiting markets, guided tours to temples, sea kayaking, a Thai cooking class, and a visit to an elephant sanctuary, and each excursion was top-notch. I'll definitely use Kim Kim for my next big vacation.

Local specialist: Tina Oo
Tina
Tina Oo
Local specialist in Thailand | Replied on Jun 30, 2025

Hi Kadecia,

Thank you so much for your lovely review! I'm really glad to hear that you had a great time here in Thailand. I truly appreciate you taking the time to share your kind feedback.
I hope we’ll have the chance to welcome you back again someday!

Best regards,
Tina

Fantastically planned trip
Mexico | Jun 13 - Jun 26, 2025

Claudia
Claudia H.
San Jose, CA | Reviewed on Jun 29, 2025
My daughter and I wanted a custom itinerary to travel through Mexico, and already had some locations in mind. KimKim specialists were able to create the perfect itinerary that fit all our requests. We had several guides throughout the trip, and they were all very knowledgeable and were great to talk to. We had constant communication with the local team who helped organize our trip, so we always felt prepared for our next day. Every aspect of our trip was wonderful, and we would use KimKim... Read more

My daughter and I wanted a custom itinerary to travel through Mexico, and already had some locations in mind. KimKim specialists were able to create the perfect itinerary that fit all our requests. We had several guides throughout the trip, and they were all very knowledgeable and were great to talk to. We had constant communication with the local team who helped organize our trip, so we always felt prepared for our next day. Every aspect of our trip was wonderful, and we would use KimKim again in the future to plan another trip.

Hotel Reviews
Hotel con Corazón
Oaxaca

Beautiful hotel with great service and breakfast. We really liked the environment and staff here. Location was just off the historic center, so it was easy to walk everywhere. We always felt safe and comfortable while staying here.

Authenticity & Character
Local food and focus on helping their community
Location
Near the historic center
Staff
Everyone was very helpful. Every time we asked them a question they were willing to help us.
Cleanliness & Comfort
Hampton Inn & Suites Mexico City
Mexico City

This hotel is located right in the historic center, just two blocks away from the cathedral and the national palace. Lots of great places to eat nearby. Staff was great, and we enjoyed the choices available in the breakfast buffet.

Authenticity & Character
Location
Right in the historic center, and two blocks away from the cathedral.
Staff
All staff were very helpful and willing to answer all our questions.
Cleanliness & Comfort
Activity Reviews
Oaxaca's Hidden Gems: Discover Mitla, Hierve el Agua, Teotitlán & Mezcal!
Oaxaca's Hidden Gems: Discover Mitla, Hierve el Agua, Teotitlán & Mezcal!
Oaxaca

This was a very busy day with lots of locations to visit. Hierve el Agua was a very beautiful location, and Mitla was fascinating to explore. We also learned quite a bit about the natural dye process in Teotitlán, and the mezcal making process. We ended our day with a mezcal tasting that was much more fun than we expected!

Quality of Experience
Guides, Drivers and Staff
Our driver and guide were both great. Our guide was very knowledgeable about all these locations.
Transport
Oaxacan Markets: A Culinary Journey through Colors and Flavors
Oaxacan Markets: A Culinary Journey through Colors and Flavors
Oaxaca

There was so much tasty food to try! We toured through Oaxaca trying different food, such as memelas, tetelas, and tlayudas to name a few. Our guide explained the history and the importance of all the markets we visited. We learned a lot and had a great time.

Quality of Experience
We ate a variety of food and it was all delicious. Our guide was very knowledgeable and explained the cuisine very well.
Guides, Drivers and Staff
Guide and driver were both fantastic
Transport
A Journey through Traditional Handicraft in Oaxaca
A Journey through Traditional Handicraft in Oaxaca
Oaxaca

We really enjoyed this part of our trip. We met several master artisans and were able to speak to them about their work and experiences. We also got to tour some workshops to learn more about their process in creating certain handicrafts. And of course we were able to purchase some at these locations. We made sure to come back with lots of mementos from this part of our trip.

Quality of Experience
Really enjoyed going to all the town and learning about the handicrafts there.
Guides, Drivers and Staff
Guide was very knowledgeable about all the handicrafts and the people behind them.
Transport
Monte Albán and the alebrijes workshop: an unforgettable experience
Monte Albán and the alebrijes workshop: an unforgettable experience
Oaxaca

Monte Alban was an incredible place to visit with so much rich history. Our guide walked us through the ruins and provided lots of information about the location. We spent a good while walking around and exploring the ruins, learning about the different buildings and places he carvings that are still visible. The alebrijes workshop was very fun, and we were able to meet the master artisan there and learn about his experiences and his father who was the one who taught him.

Quality of Experience
Guides, Drivers and Staff
Our guide was very knowledgeable about the history of Monte Albán.
Transport
San Cristobal de las Casas City Tour
San Cristobal de las Casas City Tour
San Cristobal de las Casas

The walking tour was great and our guide gave excellent explanations for every stop. We even learned about the local amber production which weren’t expecting. Overall a great tour that went by too fast. There was so much to see! We learned about local handicrafts, the local churches md their history, and much more.

Quality of Experience
Guides, Drivers and Staff
Guide was very passionate about the city and its history
Transport
The only transport we had was walking, but the city was very walkable
Excursion to the Sumidero Canyon & Chiapa de Corzo
Excursion to the Sumidero Canyon & Chiapa de Corzo
San Cristobal de las Casas

The excursion to Sumidero Canyon was fantastic and was 2 hours full of information about the canyon we saw nd its local flora and fauna. We saw some very unexpected fauna during the boat tour, and our guide was able to point out things we weren’t able to see at first. We received some very heavy rain immediately after the boat tour, but it stopped shortly after and we were able to explore Chiapa de Corzo after.

Quality of Experience
Had a lot of fun in the boat tour
Guides, Drivers and Staff
Guides were all very knowledgeable. Bout tour guide was blue to point out lots of local faults a we did t expect to see.
Transport
The beautiful waterfalls of Misol-ha & Agua Azul - Night in Palenque.
The beautiful waterfalls of Misol-ha & Agua Azul - Night in Palenque.
Mexico

Photos we saw online don’t do these locations justice. Seeing the waterfalls in person was incredible and words can’t describe how beautiful they are. It was very hot and humid at these locations, but it was worth it to experience in person.

Quality of Experience
Guides, Drivers and Staff
Transport
Discover the Palenque Archeological Site
Discover the Palenque Archeological Site
Palenque

The Palenque Archeological Site was incredible to see in person. There is so much to see, and the pyramids are nothing like we expected. Our guide was very knowledgeable about the location and its history. We also requested the tour into the jungle, and he was able to provide it. We learned a lot about the nature surrounding the site, and were now to see ruins still partially hidden by the jungle.

Quality of Experience
Tour was great
Guides, Drivers and Staff
Transport
Visit to Park Museum La venta
Visit to Park Museum La venta
Villahermosa

We specially requested this stop as it wasn’t part of the original itinerary but wanted to see it as we were going to be in the area. The zoo isn’t particularly impressive, but we went to see the stone monuments on the display there. It was incredible to see how many ancient pieces were on display.

Quality of Experience
Guides, Drivers and Staff
Transport
Ancestry and Modernity: A walking tour of Mexico City by Garuda
Ancestry and Modernity: A walking tour of Mexico City by Garuda
Mexico City

We were able to learn a lot about Mexico City and its history. Our guide, Garuda, was fantastic to talk to and had a lot to show us. Mexico City has so much rich history, and we saw so much more of the historic center than we expected.

Quality of Experience
Guides, Drivers and Staff
Guide was very knowledgeable about the city and its history
Transport
Walking tour of Teotihuacan "The City of the Gods"
Walking tour of Teotihuacan "The City of the Gods"
Mexico City

Teotihuacan was such an incredible place to visit. The pyramids are so impressive to see in person. We were able to climb up the moon pyramid and see a spectacular view of the rest of the ruins. Our guide was very knowledgeable about the area’s history and made the tour a fantastic experience.

Quality of Experience
Food
Guides, Drivers and Staff
Our guides were local to the area and knew so much about it.
Transport
Our driver was very careful when navigating the busy streets and highways
Local specialist: Rene Rodarte

There were major issues with our trip. Terrible experience. .When ...
England | Jun 14 - Jun 22, 2025

V
Vandan D.
Dallas, TX | Reviewed on Jun 29, 2025
There were major issues with transfers. When we arrived to Barcelona, the transfer was 30 minutes later. On our way back to the airport in Barcelona, the transfer vehicle was not the correct size and not large enough to accommodate our luggage. The black cab tour was not an actual black cab, it was a silver taxi, it had no AC and extremely hot. The whole experience was terrible. The changing of the guards but not up close at all, we were stuck behind huge groups and not private or... Read more

There were major issues with transfers. When we arrived to Barcelona, the transfer was 30 minutes later. On our way back to the airport in Barcelona, the transfer vehicle was not the correct size and not large enough to accommodate our luggage. The black cab tour was not an actual black cab, it was a silver taxi, it had no AC and extremely hot. The whole experience was terrible. The changing of the guards but not up close at all, we were stuck behind huge groups and not private or personalized as it was mentioned to us while booking. There was a huge mess also with Costa Brava day trip. The guide messaged up the day before indicating we needed to meet him in Giorna which is 1.5 hours away from our hotel, which was not what was discussed with Stephen. We had to call them and deal with that hassle to get that sorted which added so much stress in the vacation while taking care of our toddler. We would not book with Kim Kim ever again. The agents don’t pay attention to detail, book terrible transfer companies and misrepresent what our experiences will be. Terrible experience! Do not recommend at all. Zicasso is much better to go with.

Activity Reviews
Private Tour Guide Changing of the Guard to the Palace of Buckingham
Private Tour Guide Changing of the Guard to the Palace of Buckingham
London
Quality of Experience
Guides, Drivers and Staff
Not private or close up at all
Transport
Private Day Trip to Costa Brava's Coastal Villages
Private Day Trip to Costa Brava's Coastal Villages
Barcelona
Quality of Experience
Guides, Drivers and Staff
Transport
Private transfer to your destination
Private transfer to your destination
England

Not a black cab at all, it was silver taxi and no AC in the heat. TERRIBLE

Quality of Experience
Guides, Drivers and Staff
Transport
Private transfer
Private transfer
Spain

Horrible transfer company

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Stephen Molloy
Stephen
Stephen Molloy
Local specialist in Dorset and Lyon | Replied on Jul 17, 2025
Dear Vandan Thank you for your constructive feedback. We primarily specialise in trips to the UK, Ireland, and France, but were happy to help when you asked to extend your journey with a few final days in Barcelona. While this falls outside the core of our work, we work their often and have great suppliers there as well. We're very sorry that parts of your trip caused stress, especially while travelling with a toddler, and want to acknowledge how frustrating that must have felt. We’d like... Read more

Dear Vandan

Thank you for your constructive feedback.

We primarily specialise in trips to the UK, Ireland, and France, but were happy to help when you asked to extend your journey with a few final days in Barcelona. While this falls outside the core of our work, we work their often and have great suppliers there as well.

We're very sorry that parts of your trip caused stress, especially while travelling with a toddler, and want to acknowledge how frustrating that must have felt. We’d like to gently clarify a few points and let you know how we responded:

The transfer vehicle on your final day in Barcelona was clearly not suitable for your luggage and stroller, and we have refunded this in full.

The earlier delayed transfer on arrival was also taken into account, and that service was refunded as well. We have organized to not work with them again, black listed.

Regarding the Costa Brava tour, we completely understand the confusion and anxiety caused by the unexpected message about meeting in Girona. Once you brought it to our attention, we worked quickly behind the scenes to resolve the situation and ensure the plan stayed as originally discussed.

About the London Cab Tour: the vehicle used was a fully licensed London taxi—silver in colour but otherwise identical to the traditional black cab. The guide reported that:

Air conditioning was on and functional throughout.

The weather on 16 June was mild, peaking around 25°C later in the day.

No issues were raised during the tour, and we understand that you thanked the guide warmly at the end of the evening.

We understand, however, that expectations play a big part in experiences like this, and we’re sorry it didn’t feel right to you on the day. We will certainly call this the London Cab Tour in the future, not the Black Cab Tour.

The Changing of the Guard experience was a private guided walking tour, offering context, history, and insight while helping you navigate a popular event that always draws large crowds. We appreciate that the term “private” can cause confusion when the event itself is public—we’ll reflect on how this is presented in future descriptions.

We take your comments seriously and always aim to improve. While we're disappointed, we genuinely thank you for sharing your thoughts. We hope your future travels bring smoother moments and more joy all the way through.

Sincerely

Use KimKim - That Simple - Thank You Adam
Costa Rica | Jun 21 - Jun 27, 2025

Eric
Eric W.
Ashburn, VA | Reviewed on Jun 29, 2025
I used to agonize over every detail building a trip itinerary on my own - never again. KimKim, and Adam, made it all simple. Adam took the time to hear what type of adventure we were looking for, and tailored the experience into our Costa Rica vacation of our dreams, no exaggeration whatsoever. We’ll be using KimKim moving forward - worry free travel arranged by experts, all at a completely reasonable cost. Thank you to Adam, and the rest of the KimKim team. Eric & Kathleen Wetzel Read more

I used to agonize over every detail building a trip itinerary on my own - never again. KimKim, and Adam, made it all simple. Adam took the time to hear what type of adventure we were looking for, and tailored the experience into our Costa Rica vacation of our dreams, no exaggeration whatsoever. We’ll be using KimKim moving forward - worry free travel arranged by experts, all at a completely reasonable cost. Thank you to Adam, and the rest of the KimKim team.

Eric & Kathleen Wetzel

Hotel Reviews
Arenal Kioro Suites & Spa
Fortuna

Unreal - a spacious, gorgeous, room with an in room hot tub facing Arenal Volcano? YES PLEASE. Incredible, kind staff (thank you ALL - and Christian in particular). Add an amazing set of hot springs and pools right in the resort. My wife and I both HIGHLY recommend this AMAZING place.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Cloud Forest Lodge
Monteverde

WOW! A resort in the middle of the Cloud Forest in Costs Rica? Yep. If you skipped Monteverde on your trip to CR, you absolutely missed out. Incredible staff, with a special thanks to Eric - he made us feel like we made a new friend - SOYTICO Brother! 😂 - you too Dennis and Paulina, a true pleasure. Rooms were clean and gorgeous, and the bed was amazing as well. Having a front porch that opens into the Cloud Forest was the coolest thing.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Boutique Lagarta Lodge
Nosara

My wife had the “Best massage of my life”. The food at the onsite restaurant was nothing short of incredible. Special thanks to Mailyn for her outstanding service and kindness. The rooms, pools, and restaurant look out over the forest reserve and the Pacific Ocean - not better views anywhere in my opinion. While the roads getting to this place were pretty rough, once you’re there, the place is absolutely awesome. A true hidden gem with wonderful food!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Adam Gomez

40th Anniversary Celebration to London, Paris...
England | Jun 17 - Jun 27, 2025

Barry
Barry S.
Ashburn, VA | Reviewed on Jun 28, 2025
40th Anniversary Celebration to London, Paris, and Normandy
Planning this trip was a totally awesome experience. Working with Alexsandra could not have been easier. She worked with us to provide great accommodations and events that fit exactly what we wanted to do during our 12 day trip. We were able to add, remove, and modify anything we needed. When one of the items was not available, Alexsandra was able to move one day's activities to a different day and add another tour that was only...
Read more

40th Anniversary Celebration to London, Paris, and Normandy
Planning this trip was a totally awesome experience. Working with Alexsandra could not have been easier. She worked with us to provide great accommodations and events that fit exactly what we wanted to do during our 12 day trip. We were able to add, remove, and modify anything we needed. When one of the items was not available, Alexsandra was able to move one day's activities to a different day and add another tour that was only available on a specific day! She also handled all of our transportation needs via trains and taxis during the entire stay (other than flights to and from our home and a rental car). She also made a great suggestion that we walk instead of taking a taxi from our hotel to a train station because it would be significantly faster than taking a taxi (and seeing the traffic backup on our walk, she was right!). We were able to request an earlier pick-up time for the taxi to the airport and Alexsandra handled it quickly and made sure we had proper confirmation.

Our trip included 5 days in London, 4 days in Paris, and a day trip to Caen (Normandy). There is no easy way to pick a favorite part of our trip because it was all so wonderful. In England our day trip via train to Windsor Castle and Oxford along with our tour of the Palace of Westminster (British Parliament) topped the list. In Paris, our private tour of Versialles, along with the Montmartre area were highlights of those days. Our day trip to Normandy to see the history and drive through the small towns was something we will never forget.

I would highly recommend using KimKim for your travel needs if you want control of planning your trip and activities, while using the expertise of a person knowledgeable in the area you are travelling to help coordinate the activities and handle the logistics. We did not want to just be a part of a big tour group; we wanted to experience things mostly on our own.

If you are traveling to the United Kingdom, I would highly recommend Alexsandra to assist you in your travel planning.

Our experience with KimKim was incredible and we will use KimKim again for travel in the future.

Hotel Reviews
Blakemore Hyde Park Hotel
London

Great location within 5 minute walk of 2 tube stations which allow you access to major attractions. Hotel was clean and roomy for a large city hotel. The staff was helpful and friendly. The breakfast was very good providing a traditional English breakfast buffet.

Authenticity & Character
Location
Although not located next to many of the traditional tourist attractions, this hotel was close to 2 tube stations which made it easy to travel to many locations within the city. 3 minute walk to the Kensington Gardens. Many pubs and restaurants also close by.
Staff
Friendly and helpful staff. Handled a request for an extra sheet promptly.
Cleanliness & Comfort
Very clean and comfortable.
Hotel Plaza Elysées
Paris

Great location just north of Boulevard Champs Elysees. Clean room with nice ammenities. The staff was friendly, but was not responsive to issues after we checked in. The room was hot when we arrived late in the evening and it took a while for the air conditioning to be turned on in our room. Each room had a fan, but ours was not working. After bringing this to the attention of the front desk and being promised to have it looked at, we never heard from them. The room eventually cooled down sometime after midnight.

Chambres d'hôtes du Bas Manoir

A very lovely and charming bed and breakfast just outside of Caen, France. The owners were friendly and pleasant. The breakfast was simple with breads, pasteries, homemade yogurt and jams, and fruit (some grown on the property). Though over 300 years old, the rooms clean and well furnished with spacious and updated bathrooms. Note that this property does not have air conditioning and the room we stayed in did not have any windows that could be opened. The temperature during our stay was not unbearable so this was not an issue; however, it could be during higher temperatures.

Hôtel A La Villa des Artistes
Paris

Staff was friendly and helpful. Rooms were clean and updated. Rooms are a bit small but not out of line for large city accommodations. Breakfast was a little lacking with the food on the buffet not being restocked while we were eating. We had to store our luggage upon early arrival and they had to store it out in the lobby behind the bar. Nothing was missing but it provided a bit of concern.

Activity Reviews
Hop-on hop-off sightseeing bus
Hop-on hop-off sightseeing bus
London

Great way to see the sights without needing additional transportation. Easy to hop on and off. We did this on our first day after travelling overnight. It helped us get our bearings and see areas that were not on our itinerary later in our stay. We were delayed with heavy traffic.

Churchill War Rooms & WW2 Westminster Private Tour
Churchill War Rooms & WW2 Westminster Private Tour
London

If you are into WWII history this is a must see! Our guide was imformative and knowledgeable. He presented the a lot of information while walking us from the meeting point to the actual museum. Many of the items are as they were when the war ended, and the rooms were abandoned.

Thames Cruise with Dinner
Thames Cruise with Dinner
London

This was a very pleasant surprise of our trip. We had initially planned to remove this, but changed our minds and glad we did. The cruise started down the Thames with the first course of our meal and live music to entertain us. When we reached the turn around point, we were fed our main course and dessert which was excellent! The gentlemen provided entertainment following the meal. The setup of the boat was great. The views travelling back as the sun set and the lights of the city illuminated, were fabulous.

Quality of Experience
Food
Excellent
Guides, Drivers and Staff
City & University Tour – Oxford Walking Tours
City & University Tour – Oxford Walking Tours
England

Wasn't sure what to expect when we arrived but was pleasantly surprised. Led by a graduate student, we received a ton of information about the area and the university that we would have never been able to get on our own. Excellent guide who made the trip enjoyable.

Palace of Versailles Day Trip With Driver Guide
Palace of Versailles Day Trip With Driver Guide
Paris

We had never been on a private tour before and after this experience we will consider these more in the future! Our driver and guide Paul picked us up at our hotel and drove us out to the Palace. On the way he provided the history and background we needed to better understand what we were going to see. He answered questions and provided pleasant conversation during the entire trip. Once there, he managed us into the gardens and palace without any delays or waiting in line. He allowed us to take pictures and ask questions while moving us through and keeping us on schedule. He had a wealth of knowledge about the subject and again provided us with information we would not be able to get if we had toured on our own.

Quality of Experience
A private tour made the trip to the palace more informative
Guides, Drivers and Staff
Paul was fantastic! Pleasant and courteous.
Transport
Clean and comfortable vehicle
Private Transfer from Paris to Paris Charles dea Gaulle Airport
France

We used this company 3 times during our stay in Paris and each time they communicated with us prior to arrival, at arrival, and got us to our location with no issues. From our hotel to the airport, the driver was early and got us there on time. The driver was helpful, courteous, and friendly.

Local specialist: Aleksandra Shebaltseva

Perfect itinerary for family with teens!
England | Jun 22 - Jun 27, 2025

Jeff
Jeff J.
Rosemont, CA | Reviewed on Jun 28, 2025
Our family of 5 (3 x 13yo's) had an amazing experience thanks to Kate's plans! We loved the personalized itinerary, including the private transfers to/from airports, and day trip to Stonehenge and Windsor. Our guide and driver Christopher was extraordinary: informative and thorough. We even saw the King at Windsor (not part of the itinerary!). The kids loved seeing Mathilde. Having a relaxed schedule that fit our needs yet allowed us to hit the high points of London took the stress out... Read more

Our family of 5 (3 x 13yo's) had an amazing experience thanks to Kate's plans! We loved the personalized itinerary, including the private transfers to/from airports, and day trip to Stonehenge and Windsor. Our guide and driver Christopher was extraordinary: informative and thorough. We even saw the King at Windsor (not part of the itinerary!). The kids loved seeing Mathilde. Having a relaxed schedule that fit our needs yet allowed us to hit the high points of London took the stress out of planning and answered the "what are we doing and when" questions. Highly recommend!

Activity Reviews
Tower of London Beefeater Welcome & Crown Jewels
Tower of London Beefeater Welcome & Crown Jewels
London

Our family enjoyed the tour with the Yeoman Warders and visiting the crown jewels. Not sure if were were supposed to have a personalized tour, but it worked out fine in the end.

Quality of Experience
We got some one to one time with a Yeoman Warder and the personalized Q&A was a highlight for the kids.
Discover London in a Private Black Cab
Discover London in a Private Black Cab
London

Driver gave us a thoroughly personalized tour. He knew my teen daughter loved music so places that influence Taylor Swift, Oasis, Beatles and more were highlighted much to her amazement. We got photos of our family crossing Abbey Road. The stop at St. Bart's hospital and church were meaningful as we not only visited the spot of William Wallace's execution (and current shrine in his honor), the incense-laden chapel happened to have a small trio of musicians practicing with hymns echoing about this ancient shrine. Our tour concluded at the Black Dog Pub for a Sunday roast and the echoes of Taylor in my daughters head. A++

Quality of Experience
Guides, Drivers and Staff
Transport
Transportation easily accommodated family of 5.
Hampton Court Palace, Windsor Castle & Stonehenge Private Car Tour from London
Hampton Court Palace, Windsor Castle & Stonehenge Private Car Tour from London
London

Christopher arrived early to pick us up and after navigating thick London traffic had us promptly on our way to Stonehenge. We stopped at Woodhenge first to get an understanding of the archeological age of the henge as well as begin thinking about skills and knowledge neolithic Brits had to possess to begin building these structures. Christopher's knowledge of Stonehenge and the surrounding areas, as well as his ability to avoid some of the heavy traffic around the site made the visit easy and informative. After a quick bite, we headed on our way to Windsor. I truly wish we had more time here. The royals were in residence and we did catch a glimpse of the king while touring the castle. The town of Windor and Eton are easily worthy of a full day to explore and shop. Photos inside the castle grounds are not allowed.

Quality of Experience
Guides, Drivers and Staff
Christopher was superb!
Transport
Very comfortable large touring van gave us plenty of room to enjoy the drive.
The Royal London Tour: Changing of the Guard and More
The Royal London Tour: Changing of the Guard and More
London

Delienne's experience having worked in the royal household was amazing. She knew where to stand and position us before the bulk of the crowds did which gave us a perfect viewing opportunity for the whole experience. Her insider stories were fascinating.

Quality of Experience
Guides, Drivers and Staff
Delienne is a gem!
Local specialist: Kateryna Garkavenko
Kateryna
Kateryna Garkavenko
Local specialist in London | Replied on Jun 30, 2025
Jeff, Thank you so much for your kind words! I’m absolutely delighted to hear that your family had such a wonderful experience. It was truly my pleasure to craft your personalized itinerary, and I’m thrilled that everything worked out so perfectly — from the private transfers to the unforgettable day trips. How amazing that you even got to see the King at Windsor, absolutely amazing! Not to mention the kids’ enjoyment of Mathilde! It sounds like you really made the most of your time in... Read more

Jeff,

Thank you so much for your kind words! I’m absolutely delighted to hear that your family had such a wonderful experience. It was truly my pleasure to craft your personalized itinerary, and I’m thrilled that everything worked out so perfectly — from the private transfers to the unforgettable day trips. How amazing that you even got to see the King at Windsor, absolutely amazing! Not to mention the kids’ enjoyment of Mathilde! It sounds like you really made the most of your time in London.

I’m so glad you enjoyed the Tower of London and the personal touch with the Yeoman Warder, as well as the fun musical highlights in your private black cab tour. And what a lovely finish with a Sunday roast at the Black Dog Pub!

Christopher really does make every tour special, doesn’t he? I’m so happy to hear that his knowledge and the comfort of your private tour made everything so smooth for you all. Windsor and Stonehenge must have been breathtaking, and it’s fantastic that you had such great moments throughout the day.

Lastly, Delienne’s insider stories on the Royal London tour sound absolutely fascinating, and I’m so glad she made the Changing of the Guard experience even more special.

Thank you again for the glowing review! I’m so pleased you had such a stress-free and enjoyable adventure, and I wish you a million of amazing trips ahead!

With Love,
Kate

We thoroughly enjoyed our East/South Iceland tour
Iceland | Jun 13 - Jun 23, 2025

Kim
Kim C.
Canada | Reviewed on Jun 28, 2025
We thoroughly enjoyed our trip visiting East/South Island. Eric provided us with more than enough activities that he thought we would enjoy, and though it was not possible to see them all, Eric's choices for us were well though out. The four of us talked about our favourites, which included Studlagil Canyon's basalt columns, Thorsmork (we hiked 15 km for 5 hours), Mulagljufur Canyon (which we hiked to the top), and the Puffins at Borgarfjordur Eystri. Not organized by Eric but noteworthy... Read more

We thoroughly enjoyed our trip visiting East/South Island. Eric provided us with more than enough activities that he thought we would enjoy, and though it was not possible to see them all, Eric's choices for us were well though out. The four of us talked about our favourites, which included Studlagil Canyon's basalt columns, Thorsmork (we hiked 15 km for 5 hours), Mulagljufur Canyon (which we hiked to the top), and the Puffins at Borgarfjordur Eystri. Not organized by Eric but noteworthy for any golfers was Brautarholt Golf course...every hole was stunning and the staff was so friendly! The Katla Ice cave tour was organized by Eric and it was very interesting - our guide Jon was entertaining and informative. We enjoyed Vok Baths and Sky Lagoon when our bodies needed some TLC. We dined very well with some restaurant suggestions by Eric (Apotec, and Pakkhus in Hofn).
We appreciated Eric's attention to find lesser visited areas, for example we drove right by the very crowded Seljalandsfoss because we had Gilsafoss all to ourselves a couple days previous!
All in all, we were in awe every day at the beauty Iceland has to offer, and we will definitely use Kimkim again when we adventure again in the future! Thanks to Eric and Kimkim, well done!

Activity Review
Katla Ice Cave Superjeep tour
Katla Ice Cave Superjeep tour
Iceland

The drive in was fun and not too long, the gear was suitable, and the tour was interesting, engaging and beautiful! Our guide Jon was entertaining and helpful, and his instructions were clear for safety , gear, etc.

Quality of Experience
The tour gave us access to the natural beauty of the Ice cave, and the surrounding hills.
Guides, Drivers and Staff
Jon (spelling?) was entertaining, funny, and very informative about the ice cave. Also good with safety instructions
Transport
There was some trouble with the tire compression which was noisy the entire drive back, but not uncomfortable
Local specialist: Èric D

I loved the Dinner and Show of Moulin Rouge, ...
France | Jun 19 - Jun 26, 2025

C
Colleen P.
Lindenwold, NJ | Reviewed on Jun 28, 2025
I loved the Dinner and Show of Moulin Rouge, the Eiffel Tower to the top, bike ride through Versailles (Marlee, our guide was so energetic and fun), the Macaron cooking class with Marthe and the Dior museum! They were my favorites! I would have preferred a more private cruise down the Seine. It was a long line and too crowded to enjoy. Our guide for Fountainbleu Alex, had difficulty translating but was very nice and friendly. Other than that I totally enjoyed the trip with my daughter and two... Read more

I loved the Dinner and Show of Moulin Rouge, the Eiffel Tower to the top, bike ride through Versailles (Marlee, our guide was so energetic and fun), the Macaron cooking class with Marthe and the Dior museum! They were my favorites! I would have preferred a more private cruise down the Seine. It was a long line and too crowded to enjoy. Our guide for Fountainbleu Alex, had difficulty translating but was very nice and friendly. Other than that I totally enjoyed the trip with my daughter and two granddaughters! Very memorable!

Hotel Review
Royal Garden Champs Elysées Paris
Paris
Authenticity & Character
Location
Easily accessible to the metro and had a grocery and pharmacy close by.
Staff
Cleanliness & Comfort
Local specialist: Justine Edelin

Spectacular service!
Croatia | Jun 3 - Jun 17, 2025

Anthony
Anthony L.
San Francisco, CA | Reviewed on Jun 28, 2025
Nikola was above and beyond amazing. We had such a great trip. Nikola had such great insights and suggestions. From planning and designing our itinerary at the outset, to making adjustments and changes along the way, and being available and immediately responsive on our day to day questions and requests. Even last minute same day restaurant and hotel reservations were made and changed. Nikola has great energy, knowledge and enthusiasm about his country. The trip would not have been nearly as... Read more

Nikola was above and beyond amazing. We had such a great trip. Nikola had such great insights and suggestions. From planning and designing our itinerary at the outset, to making adjustments and changes along the way, and being available and immediately responsive on our day to day questions and requests. Even last minute same day restaurant and hotel reservations were made and changed. Nikola has great energy, knowledge and enthusiasm about his country. The trip would not have been nearly as seamless and special without his guidance. Could not recommend him highly enough!

Activity Reviews
Private Walking Tour of Plitvice Lakes National Park
Private Walking Tour of Plitvice Lakes National Park
Croatia
Quality of Experience
Guides, Drivers and Staff
Transport
Full Day Private Boat Tour to Blue Lagoon & Island of Šolta
Full Day Private Boat Tour to Blue Lagoon & Island of Šolta
Croatia
Quality of Experience
Guides, Drivers and Staff
Transport
Hvar Half-Day Private Island Tour (Afternoon)
Hvar Half-Day Private Island Tour (Afternoon)
Hvar

touring Hvar with Grgo - who’s family goes back hundreds of years to the first recorded resodents on the island - was a highlight. He took is to his family home and winery, and into a 350 year old rock wine cave where we had a tasting. It was fascinating to see a part of Hvar and hear stories that you would never see or hear in the main cities.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Nikola Vojvodić

We used KimKim to help us plan a trip for fou...
Norway | Jun 15 - Jun 26, 2025

Tiffany
Tiffany D.
San Jose, CA | Reviewed on Jun 28, 2025
We used KimKim to help us plan a trip for four families. It isn't easy traveling with 16 people all with different needs and interests. We also had some serious allergies to be considered. Anders, Julia and the other KimKim staff we interacted with were all very professional and helpful. They were extremely patient as we worked on the itinerary, even when we made changes back and forth. The trip was a huge success and went very smoothly. The hotels were better than expected and all the... Read more

We used KimKim to help us plan a trip for four families. It isn't easy traveling with 16 people all with different needs and interests. We also had some serious allergies to be considered. Anders, Julia and the other KimKim staff we interacted with were all very professional and helpful. They were extremely patient as we worked on the itinerary, even when we made changes back and forth. The trip was a huge success and went very smoothly. The hotels were better than expected and all the tours and activities they helped arrange were great for our group. Everything was very smooth and well arranged! Having a local guide available for questions on the same time zone also came in handy. I would definitely use KimKim again!

Local specialist: Anders Westlund
Anders
Anders Westlund
Local specialist in Kristiansand | Replied on Jul 01, 2025

Thank you so much, Tiffany! It was a true pleasure helping your group of 16 bring this trip to life. Traveling with multiple families and different needs isn't easy—but you made it a joy to plan for. We're especially glad everything ran smoothly and that the hotels and activities exceeded expectations!

Big thanks for your flexibility and collaboration throughout the process—and yes, those back-and-forth itinerary edits were all part of the magic. 😉 We'd love to welcome you back to Norway anytime!

Warm wishes,
Anders & the Kimkim Team

Awesome trip to Japan
Japan | Jun 12 - Jun 22, 2025

Philip
Philip R.
Dallas, TX | Reviewed on Jun 28, 2025
I am extremely pleased with the trip to Japan which we booked through kimkim. The kimkim agent who worked with us from Japan is Olivia and she did an outstanding job for us. We gave a fairly vague request to start the planning - "10 days in Japan visiting 4 cities, utilizing private guides in each city". Olivia came up with an initial itinerary including time in Tokyo, Kyoto, Osaka and Kanazawa, with proposed hotels, walking tours, activities and train routes. The chat feature in kimkim works... Read more

I am extremely pleased with the trip to Japan which we booked through kimkim. The kimkim agent who worked with us from Japan is Olivia and she did an outstanding job for us. We gave a fairly vague request to start the planning - "10 days in Japan visiting 4 cities, utilizing private guides in each city". Olivia came up with an initial itinerary including time in Tokyo, Kyoto, Osaka and Kanazawa, with proposed hotels, walking tours, activities and train routes. The chat feature in kimkim works very well, especially given that we were 11 time zones away from our agent. Over the course of several weeks we made multiple change requests and each time, Olivia made adjustments to suit us until we were ready to finalize and book our trip.

When we arrived in Japan, everything ran like clockwork! The hotels were great, the trains ran on time and each of the tour guides and drivers assigned to us by Olivia were excellent. The kimkim chat feature kept us in touch with Olivia throughout the trip, which was helpful on almost a daily basis - for instance each time we wanted the Japanese version of a hotel address to show a taxi driver. Also mid trip we decided we wanted to visit a different neighborhood in Tokyo for our last two nights and Olivia took care of that too on the same day we requested it.

I will definitely book with kimkim again.

Local specialist: Olivia Luang
Olivia
Olivia Luang
Local specialist in Japan | Replied on Jun 30, 2025

Hi Philip,

Thank you so much for your kind words — I’m truly grateful and so happy to hear that you enjoyed your trip to Japan! It was a pleasure working with you and planning everything together.

I’m so glad everything went smoothly, and I appreciate the trust you placed in me. I’ll be looking forward to helping you with your next adventure anytime!

Warm regards,
Olivia

Trip of a lifetime!!
Ireland | Jun 20 - Jun 27, 2025

Sharon
Sharon S.
Dallas, TX | Reviewed on Jun 28, 2025
1st thank you for planning an amazing trip for my family !! Words can’t express how incredible our vacation was. 1st it was a gift from my daughter and son in law for my Birthday!! I’ve been so many wonderful places but have never experienced such beauty and the most friendliest caring people in my life. Also, being handicapped and using a scooter they planned sight seeing around it! Couple things I couldn’t do but OMG I went and saw everything scheduled for us and more! Every driver was... Read more

1st thank you for planning an amazing trip for my family !! Words can’t express how incredible our vacation was. 1st it was a gift from my daughter and son in law for my Birthday!! I’ve been so many wonderful places but have never experienced such beauty and the most friendliest caring people in my life. Also, being handicapped and using a scooter they planned sight seeing around it! Couple things I couldn’t do but OMG I went and saw everything scheduled for us and more! Every driver was amazing. Each one was our little tour guide. Make sure you bring rain coat for sure and layers but the weather was actually pretty good !! Just one little glitch which was our fault after coming out of the Guinness factory we decided to give our granddaughter a horse and carriage ride. Nope, we didn’t check them out unfortunately and even thought “their” sign said 50.00 for 4 when we got to our hotel at tried to charge us 300.00 for 6 of us!!!! The hotel checked them out after we got there and said they had horrible ratings just for that reason and reported them to the police. Lesson learned. So if you want a horse and buggy ride ask your hotel and check them out. BUT…. It didn’t ruin this amazing trip. We are at all amazing restaurants and drank in every pub we could hit!!! WE can’t wait to go back !! Thank you so much Kim Kim for one heck of a lovey vacation 💚🍀☘️ Ireland is forever in our hearts!!

Hotel Reviews
Clayton Hotel Cardiff Lane

Beautiful hotel. Great accommodation! Super awesome people !

Authenticity & Character
Very clean. Cute and family friendly !
Location
Staff
Cleanliness & Comfort
The rooms, lobby all very nice
Mount Juliet Estate
Thomastown

Beyond beautiful! Property and gulf corse are breathtaking. Wonderful food and the nicest people. The rooms were definitely 5 stars plus. Beds were amazing!! 1st class all the way.

Authenticity & Character
Classy charming and #1 on our list.
Location
Not far from all our adventures.
Staff
Super helpful and so nice
Cleanliness & Comfort
The best !!
Scott's Hotel Killarney
Killarney, Co. Kerry

People were wonderful. But no air conditioning! And right outside our window was a carnival !!!! Even though they closed 10:00 and having to keep our windows open, it was very loud with screaming! Beds were very hard. But very clean

Authenticity & Character
Cute
Location
Perfect for our adventures
Staff
Always willing to help and very nice
Cleanliness & Comfort
very clean
Drury Court Hotel
Dublin

Very please. Close to everything. Wonderful restaurant and bar !! Great food !!

Authenticity & Character
Small lobby. But cute. Those awesome girls handle all our luggage for 6 people.
Location
perfect spot for everything.
Staff
Went beyond the call of duty. Had a bad experience with getting a horse and buggy coming from Guinness factory. They lied, WAY over charged. Totally ripped us off. My little granddaughter was devastated. Crying so bad !!! The girls at the front desk were so concerned. They called the police. They were so upset for my granddaughter they gave her a box of chocolates. They felt so bad for us having such a bad experience on our last day. They truly went beyond the call of duty !!!
Cleanliness & Comfort
Super clean and comfy !
Leonardo Hotel Galway
Galway

Great location. Rooms were small but nice.

Authenticity & Character
Location
Local was great for getting around to so many places.
Staff
Excellent!!
Cleanliness & Comfort
Super clean. Beds a little hard and pillows.
Activity Reviews
Private Galway Food Tour
Private Galway Food Tour
Galway

WOW….. loved our tour guide. She was amazing!!! What a doll filled with so much knowledge!! All our stops were great. Food was wonderful. I highly recommend this for anyone going to Ireland ! Galway is top on my list. Thank you

Quality of Experience
5 ⭐️ star
Guides, Drivers and Staff
Best people ever !! Everyone we had was great !
Transport
The drivers !!!!
Irish Dancing Show
Irish Dancing Show
Galway

So amazing !!!! Love 🍀love 🍀love 🍀would go again !!

Quality of Experience
So friendly and accommodating!!
Guides, Drivers and Staff
Wonderful people. So knowledgeable and kind !!
Transport
The best
Free time in Dublin
Free time in Dublin
Dublin

Wondered, shopped, ate, drink-pups…. Repeated !!! Learned how to love Guinness!! :)

Quality of Experience
We actually went to his home. Had a lot of surprises and amazing birds. So much knowledge !! Wonderful people !!
Guides, Drivers and Staff
The best !!!
Transport
We felt like friends. So nice and concerned that our time with him was great. Which it was !!
Galway Cathedral
Galway Cathedral
Galway

Very cool. Pretty grounds

Quality of Experience
Guides, Drivers and Staff
Awesome
Transport
Best driver. We learned so much just from the driver on so much
Private tour of Connemara (Sky Road, Kylemore Abbey and a Sheep dog Farm experience)
Private tour of Connemara (Sky Road, Kylemore Abbey and a Sheep dog Farm experience)
Galway

The absolute best !! Wow

Quality of Experience
So many things made this experience amazing!!
Guides, Drivers and Staff
Outstanding !!
Transport
The best !!
Falconry Adventures
Falconry Adventures
Killarney

You can’t miss this !! One of our very favs ! You pull up to the gentleman’s house and he brings out amazing birds. So knowledgeable and entertaining!! The birds are so beautiful. We learned so much !!!!

Quality of Experience
The best !!
Guides, Drivers and Staff
So amazing !!
Transport
Our driver was incredible!! So much info we learned!
Welcome to Doolin
Welcome to Doolin
Doolin

So sweet ! Had a wonderful lunch at the cutest little restaurant!

Quality of Experience
Guides, Drivers and Staff
Outstanding driver.
Transport
The driver was great!! The vehicle was spotless and water always available!! So knowledgeable!!
Cliffs of Moher Cruise from Doolin ( 50 min)
Cliffs of Moher Cruise from Doolin ( 50 min)
Doolin

Truly beautiful!!!! . The captain was amazing and his hands really helped everyone. So thoughtful. We learned so much.

Quality of Experience
Don’t miss it.
Guides, Drivers and Staff
Outstanding !!
Transport
Out driver was amazing !!!
Private Transfer/Taxi
Private Transfer/Taxi
Ireland

Outstanding. All 6 of us we very comfortable in such a beautiful, clean vehicle. And plenty of water. So pleased with our driver

Guides, Drivers and Staff
Transport
Local specialist: Claire Monfray
Claire
Claire Monfray
Local specialist in Lyon | Replied on Jul 03, 2025
Thank you so much Sharon and Adam for sharing such a heartfelt and wonderful review! I'm delighted to hear that your family had an incredible trip and that the experience was meaningful and memorable. It's fantastic that the planning accommodated your needs and that you enjoyed the beauty and warmth of Ireland. Your tips about the horse and carriage ride are very helpful for future travelers. Also, a big thank you for sharing the lovely pictures—they truly capture the amazing memories!... Read more

Thank you so much Sharon and Adam for sharing such a heartfelt and wonderful review! I'm delighted to hear that your family had an incredible trip and that the experience was meaningful and memorable. It's fantastic that the planning accommodated your needs and that you enjoyed the beauty and warmth of Ireland. Your tips about the horse and carriage ride are very helpful for future travelers. Also, a big thank you for sharing the lovely pictures—they truly capture the amazing memories!

Please don't hesitate to contact us if you plan to travel again, whether in Ireland, the UK, France, or Italy. We'd love to help plan another unforgettable adventure for you! Thank you again for your kind words, and we look forward to assisting you in the future. 💚🍀

Hi Most memorable was pasta making class in ...
Italy | Jun 15 - Jun 22, 2025

Priscilla
Priscilla E.
Boston, MA | Reviewed on Jun 28, 2025
Hi
Most memorable was pasta making class in Jewish Ghetto Both food guide and chef at restaurant both amazing, and funny . And food
was delicious
Golf cart tour was excellent
Art tour was a little disappointing- difficult to
understand But getting to see “The David”
so special.
Food and wine tour Tour guide was great
but very limited time spent Didn’t go to
Travesty area at all . I would have enjoyed a
Florence steak.
Train ride from Rome to Florence seat where very tight....
Read more

Hi
Most memorable was pasta making class in Jewish Ghetto Both food guide and chef at restaurant both amazing, and funny . And food
was delicious
Golf cart tour was excellent
Art tour was a little disappointing- difficult to
understand But getting to see “The David”
so special.
Food and wine tour Tour guide was great
but very limited time spent Didn’t go to
Travesty area at all . I would have enjoyed a
Florence steak.
Train ride from Rome to Florence seat where very tight. I asked for upgrade but advised too
late and was never offered a choice.
But appreciated private ride to Villa
from Florence.
Giorgia was very helpful to work with.
I would definitely recommend Kimkim for anyone planning a trip to Italy
Priscilla

Hotel Reviews
Kolbe Hotel Rome
Rome

Beautiful hotel . Off the beaten path But wonderful hotel to retreat too

Authenticity & Character
Staff
Location
Quiet
Cleanliness & Comfort
Hotel Il Guelfo Bianco
Florence

Very convenient hotel in center of Florence Very clean, wonderful staff

Authenticity & Character
Location
Lovation
Staff
Cleanliness & Comfort
Activity Reviews
La Dolce Vita: Private Golf Cart in Rome
La Dolce Vita: Private Golf Cart in Rome
Rome

Guide was excellent We enjoyed an over view of city

Quality of Experience
Italy is such a beautiful country
Guides, Drivers and Staff
Friendly Shared their love kkk
Transport
Private Florence Food & Wine Tour: Tuscan Experience
Private Florence Food & Wine Tour: Tuscan Experience
Florence

Not as much food as I expected

Quality of Experience
Food
Guides, Drivers and Staff
Guided Visit of Florence Including David and Duomo
Guided Visit of Florence Including David and Duomo
Italy
Quality of Experience
Guides, Drivers and Staff
Transport
H
Private Cooking Class at a Local Home
Private Cooking Class at a Local Home
Rome

This was the best !!!!! So memorable

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Giorgia Torre

Why travelers love kimkim

Custom trips for independent travelers who are too busy to plan
Customize your trip with the help of a local travel specialist

Kimkim has handpicked the world’s top local travel specialists so you will have peace of mind and an unforgettable trip that meets your exact requirements.

Authentic travel experiences

Kimkim’s local specialists ensure that you will have the best experience based on up-to-date local insights. On top of that, the vast majority of your money will go straight to support and grow local economies.

Secure & easy booking

Once you are happy with the trip, you can easily book via kimkim’s secure payment platform.

Local support during your trip

You can always reach your local specialist with a quick message or call in case you hit a snag during your trip, or simply want some great local recommendations.