Kimkim Trip Reviews

4.8
Based on 16,626 ratings
Read 16,626 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Thank you for all the help and advice you pro...
Norway | May 18 - May 25, 2024

L
Lorraine G.
Newark, NJ | Reviewed on Jun 01, 2024

Thank you for all the help and advice you provided in planning our trip. I had no direct contact with Kimkim, but I benefited from the advice you gave to our trip planners. If we had a question, we were able to reach you easily. You helped us make last minute changes if our plans changed. The hotels were great. You simplified the logistics. You were reachable. We loved the trip. Thank you for all your help. I would used you again with no hesitation.

Local specialist: Mar Quiñones
Mar
Mar Quiñones
Local specialist in Kristiansand | Replied on Jun 19, 2024

Dear Lorraine and Family,
Thank you so much for your feedback!
I'm delighted to hear that you loved the trip we put together and that you'll be using kimkim again! We'd be thrilled to welcome you back in the future, and I'll be here, more than happy to assist you!
Thanks once again for letting us plan your Norwegian adventure!
My very best,
Mar

Great Job, Kristy
Peru | May 16 - May 28, 2024

Vitaliy
Vitaliy V.
Ashland, CA | Reviewed on Jun 01, 2024
Kristy did great job to create our Peru itinerary and helped us on all stages of trip preparation and even during trip itself. It was very easy to work with Kristy. She even helped with flight rebooking in some cases. All her partners in Peru were very responsible, everything was on time and in according with itinerary. Local guides did great job Read more

Kristy did great job to create our Peru itinerary and helped us on all stages of trip preparation and even during trip itself. It was very easy to work with Kristy. She even helped with flight rebooking in some cases. All her partners in Peru were very responsible, everything was on time and in according with itinerary. Local guides did great job

Hotel Reviews
Abittare Hotels
Cusco

Great hotel in very convenient location in Cusco. Reception has cold water, hot water, coca tea and multiple choices of herb teas. Rooms don't have enough furniture where you can put your clothes and other staff. Reception staff are always ready to help you practically with any your problems . Hotel provides fantastic multi choice breakfast

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Sky Camp

It is much better there than stay in tent, but it was very cold during night in any case. Glass roof doesn't allow to see star sky, although huts have cool design . Outside bathrooms were clean and convenient.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Mountain Sky View

Absolutely perfect place to rest after long challenging hike . Hut shave everything what you need, good bed, space for your stuff, individual bathroom with toilet and shower.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Jungle Domes

It was warm outside , so to sleep in sleeping bag was to hot. But blankets were not provided. Bathrooms were outside that were clean enough.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
El Mapi by Inkaterra
Cusco
Location
Staff
Cleanliness & Comfort
Casa Andina Premium Puno
Puno

It is absolutely great and unique hotel with their own pier when you catch a boat to travel along lake Tikikaka. Free breakfast exceeds any your expectation, they have everything what you can wish . large rooms, excellent showers, coffee makers and many other useful stuff.

Authenticity & Character
Location
Cleanliness & Comfort
Local specialist: Kristy Tizon
Kristy
Kristy Tizon
Local specialist in Lima, Peru | Replied on Jun 05, 2024

Hi Vitaliy,

Thank you so much for sharing your experience traveling with us! I am so glad to hear you and the group enjoyed your time in Peru with us. We look forward to staying in touch for any future travel to South America.

Take care,
Kristy

Great trip! Theodore’s bohemian Athens tour ...
Greece | May 20 - May 29, 2024

Stephanie
Stephanie G.
Lisle, IL | Reviewed on Jun 01, 2024
Great trip! Theodore’s bohemian Athens tour - fantastic! Enjoyed location of hotel in Skopelos and Santorini ‘in a nutshell’ tour with Kostis was amazing- saw the ‘other’ side of Santorini! Logistics were easy and well planned. App made the trip even easier. Rebecca was available for any questions we had! Would highly recommend the entire KimKim experience! Will use them again Read more

Great trip! Theodore’s bohemian Athens tour - fantastic! Enjoyed location of hotel in Skopelos and Santorini ‘in a nutshell’ tour with Kostis was amazing- saw the ‘other’ side of Santorini!

Logistics were easy and well planned. App made the trip even easier. Rebecca was available for any questions we had! Would highly recommend the entire KimKim experience! Will use them again

Hotel Reviews
Agali Houses
Firostefani 00

Beautiful hotel in a perfect location- away from the hustle of Fira and Oia but close enough to walk to both. Staff was phenomenal and accommodating!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hermes Hotel
Athens

Perfect location in Athens and very helpful staff!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Santorini - Santorini in a Nutshell Tour | Akrotiri Archaeological Site & Wine Tasting
Santorini - Santorini in a Nutshell Tour | Akrotiri Archaeological Site & Wine Tasting
Santorini

Kostis was an amazing host and ‘tweaked’ tour to be absolutely perfect for our family. We loved the food and winery and sites is Santorini that he shared!

Quality of Experience
Guides, Drivers and Staff
Transport
Santorini - Caldera Hike ~ Probably the most picturesque hike in the world ! | Self guided
Santorini - Caldera Hike ~ Probably the most picturesque hike in the world ! | Self guided
Santorini

Well worth the 2.5 hour hike!

Quality of Experience
Athens - Bohemian Tour of Athens
Athens - Bohemian Tour of Athens
Athens

Theodore was an amazing host - loved seeing the less traveled parts of Athens!

Quality of Experience
Guides, Drivers and Staff
Santorini - Free Morning & Santorini Catamaran Gold Sunset Cruise (Small group cruise)
Santorini - Free Morning & Santorini Catamaran Gold Sunset Cruise (Small group cruise)
Santorini

Loved the sunset cruise- crew was fun, helpful and made a delicious Greek meal!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Rebecca Skevaki
Rebecca
Rebecca Skevaki
Local specialist in Greece | Replied on Oct 23, 2024

Dear Stephanie,
Thank you so much for your 5-star and wonderful review!
We always strive to meet expectations and glad to hear we hit the mark for you.
It was my pleasure working with you on planning your trip to Greece and we’re so happy you loved your time here, that it was a great trip for you and that we met your expectations.
Looking forward to working with you again in the future and welcoming you back to Greece soon !
Till then, take care,
Rebecca and the GrecianLux Team

Most parts were excellent, a few distinct disappointments
Portugal | May 15 - May 24, 2024

Jennifer
Jennifer H.
Richmond, VA | Reviewed on May 31, 2024
* Our walking tour of Lisbon guide (Hector who goes by Eric?) was outstanding- theatrical, entertaining, thoughtful, flexible, educational, fun- a pure delight.
* Our guides for Sintra (Teresa and her husband) were exceptional- we ran late- our own fault- and they were very patient with us and helped us fit in the most treasured part of the adventure (Quinta da Regaleira). They ensured we were comfortable while filling us with a deep history of the place and fun anecdotes.
* Our driver Cesar...
Read more

* Our walking tour of Lisbon guide (Hector who goes by Eric?) was outstanding- theatrical, entertaining, thoughtful, flexible, educational, fun- a pure delight.
* Our guides for Sintra (Teresa and her husband) were exceptional- we ran late- our own fault- and they were very patient with us and helped us fit in the most treasured part of the adventure (Quinta da Regaleira). They ensured we were comfortable while filling us with a deep history of the place and fun anecdotes.
* Our driver Cesar was professional and very thoughtful and patient with us.
* The choice of both our hotels (Epic Algarve and Hotel Portugal in Lisbon) were excellent to meet our needs. Location of Hotel Portugal was perfect for walking to everything. I loved access to the beach and pools at Epic Algarve as well as their delicious breakfasts.
* A serious disappointment was that KimKim apparently did not pass on the information we provided about shellfish allergy to the restaurants where we had reservations. When we arrived for the dinners, it was too late for them to make accommodations since they require this information in advance. Our group leader contacted KimKim after the first dinner to ensure this did not occur for the second dinner, and she was informed by KimKim that they were contacting the 2nd restaurant. Upon arrival at the 2nd restaurant, again they had not received this information and again could not change the menu. These were each Michelin star restaurants, so I paid nearly $1,000 to have 2 meals where I could not eat much of the food or feel safe. For the 3rd restaurant, I did not feel safe going through this again, so I suffered the loss of the prepaid money and went to a different restaurant on my own. Mishandling a food allergy is a grave mistake at the most basic level, and I hope KimKim never makes this mistake again as it could be life-threatening for some people.
* Another disappointment was that the meet-up information for our catamaran cruise out of the Algarve was not clearly communicated, causing us to race around the harbour for an hour and nearly miss our boat.
Overall, I am very glad we went, and I was highly impressed with the individuals we met while in Portugal. If KimKim can fix the mistakes made for future travelers, then I think they will provide an excellent service.

Hotel Reviews
EPIC SANA Algarve Hotel
Albufeira

The beach is gorgeous, though you need to be able to walk several floors of outdoor steps to get there. It would not be easy to bring a stroller up or down. The outdoor pools are gorgeous but were too cold to enjoy in mid-May 2024. However, the indoor pool was warmer than most, and I happily swam there several times. The breakfast is fresh, full of variety, with custom omelets, and both indoor and outdoor seating. I liked out separate garden view suite more than our friend's ocean view suite in the main building because our unit felt more private and quiet (as opposed to a regular hotel building).

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Portugal Boutique City Hotel
Lisbon

Location is superb if you don't have a car and want to walk to places. Countless awesome restaurants and shopping within walking distance as well as historical sites. We heard the train much of the time (until midnight and after 5 AM) but we became use to it, and did not find it very bothersome. The breakfast is a good quality, but it does stay busy much of the time (we often had to wait 5+ minutes for a table), and they put out small quantities of food at a time which makes you feel like you should limit yourself. The front desk staff was PERFECT at recommending restaurants for us on both occasions we asked; they also made reservations for us and called us to confirm them while we were out touring- highly appreciated.

Authenticity & Character
Staff
Cleanliness & Comfort
Local specialist: Marta Trzeciakowska
Marta
Marta Trzeciakowska
Local specialist in Madrid, Spain | Replied on Jun 04, 2024

Hi Jennifer, thank you for submitting your request! We apologize again for the misunderstanding with the restaurants, we did send them the allergy when booking the service although this information should have been later reconfirmed. We take seriously any specifics needed for the trip and want to assure you that all means have been put to aware the providers on the importance of it. Thank you for your input on the hotels and activities, we are happy to hear you enjoyed the guided visits :) All my best, Marta

Our guide Gummi - knowledgeable warm kind and humorous!!
Iceland | May 18 - May 28, 2024

M
Marilyn G.
Newark, NJ | Reviewed on May 31, 2024
We absolutely loved our visit to Iceland and our guide Gummi was amazing!! What a dramatic, beautiful and constantly changing country. So much to experience that picking a favourite thing is hard, but for me I would likely say it was the beaches, for my husband those beautiful little fishing villages. I can't imagine a better person to have shown Iceland to us than Gummi and his assistant Yara. He obviously loves Iceland and that made everything we explored more special. His stories were... Read more

We absolutely loved our visit to Iceland and our guide Gummi was amazing!! What a dramatic, beautiful and constantly changing country. So much to experience that picking a favourite thing is hard, but for me I would likely say it was the beaches, for my husband those beautiful little fishing villages. I can't imagine a better person to have shown Iceland to us than Gummi and his assistant Yara. He obviously loves Iceland and that made everything we explored more special. His stories were informative and very entertaining. And his ability to balance the whole trip, troubleshoot any glitches or necessary changes and do so seamlessly was admirable. But mostly what we appreciate was Gummi's warmth, kindness and humour in showing us his beautiful country and making us welcome.

Local specialist: Guðmundur Pálmason
G
Guðmundur Pálmason
Local specialist in Iceland | Replied on Jun 02, 2024

Thank you Marylyn! You and Al are so sweet and we miss you guys so much already!!
It was such a pleasure to get to show you guys around.
I do hope we'll see you in Iceland again, or maybe in Canada, who knows :)

Wonderful experience!
Scotland | May 15 - May 30, 2024

Brett
Brett T.
Orange, CA | Reviewed on May 31, 2024
We had a plan but needed some professional guidance to puzzle this trip together. Thankful that we chose the right company for the job. Neil listened to our requests and gave suggestions that we could choose or reject. The process was simple and customizable. This was an amazingly memorable trip. Thanks to Neil and Cathy for helping us Read more

We had a plan but needed some professional guidance to puzzle this trip together. Thankful that we chose the right company for the job. Neil listened to our requests and gave suggestions that we could choose or reject. The process was simple and customizable. This was an amazingly memorable trip. Thanks to Neil and Cathy for helping us

Hotel Reviews
Lodge on Loch Lomond
Luss, Argyll & Bute

Wonderful accommodations! Beautiful hotel with a very friendly staff

Authenticity & Character
Atmosphere
Location
The hotel is on the shore of Loch Lomond
Staff
Very friendly and courteous
Cleanliness & Comfort
Best night of sleep
Glenegedale House
Islay Island

Wonderful stay! Highly recommend

Authenticity & Character
Beautiful House
Location
It is in the country so you will need to get a taxi if you plan on eating or drinking away from the B&B
Staff
Our hosts were wonderful. Breakfast is a must. Don’t say no too the porridge!
Cleanliness & Comfort
Perfect
The Stirling Highland Hotel
Stirling

We were given a room that accommodated a guest that required a wheelchair. This trip was booked well in advance and should have been a regular room. The beds were uncomfortable and the shower which was open with no tray covered the bathroom floor with water due to a poor drain. Upon check in we alerted the front desk to probable room mistake but we were assured this was our room and the hotel was full

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
The Clydeside Distillery Tour
The Clydeside Distillery Tour
Glasgow

A relatively young distillery with a lot of old history

Quality of Experience
Very informative
Guides, Drivers and Staff
friendly
Transport
We walked to the location
Oban Distillery Tour
Oban Distillery Tour
Oban

Very informative, a quality tour

Quality of Experience
Guides, Drivers and Staff
Islay Whisky Tasting Tour (Lagavulin and others included)
Islay Whisky Tasting Tour (Lagavulin and others included)
Islay

This was a cask tour which was informative and the whisky delicious. However, none of the whisky that we tried were available for purchase

Quality of Experience
Guides, Drivers and Staff
Transport
We had a wonderful driver for the day from Islay Whisky Tours which uses Bruichladdich Taxi. Sheena took us too 5 distilleries. She asked us what we were planning for dinner and made a recommendation as well as reservations for us in Port Charlotte. If that wasn’t enough she secured a taxi for us after we were finished
Visit to Urquhart Castle
Visit to Urquhart Castle
Scotland

Loved the history on this self guided tour.

Quality of Experience
Blair Atholl Castle Entrance tickets
Blair Atholl Castle Entrance tickets
Pitlochry

Modern Castle, great history

Quality of Experience
Guides, Drivers and Staff
Self guided
Culloden Battlefield private tour
Culloden Battlefield private tour
Inverness

We came for the history and not the weather! This was the most informative and best tour we went on

Quality of Experience
Guides, Drivers and Staff
Rhona Moir introduced herself via WhatsApp a few days before the tour. She informed us that the weather conditions for the tour would be extreme and even provided us with umbrellas. So happy we ignored the weather. A delightful history lesson
Local specialist: Neil West
Neil
Neil West
Local specialist in Glasgow & Fife | Replied on May 31, 2024

Hi Brett,

Thank you for taking the time to provide such a thorough review; it's really appreciated. The photos are fantastic & it looks like you've had some great whisky tasting experiences!

I can only apologise in regards to the hotel where you had the issue; I'll look into this & use this as learning going forward.

It was a pleasure putting this trip together for you & I hope that you'll both have the chance to come and visit Scotland again in future!

All the very best,
Neil

Borneo Gals
Malaysia | May 17 - May 26, 2024

S
Sharon A.
Milpitas, CA | Reviewed on May 31, 2024
We had a few glitches on the back end of our trip but Nick made sure that we were taken care of. We had no issues with the drivers, our lodgings and tours. Our drivers were where the itinerary said they would be and they were always on time. We were able to add a tour to the Mari-Mari cultural center spur of the moment. Nick took care of the reservations an driver. Read more

We had a few glitches on the back end of our trip but Nick made sure that we were taken care of. We had no issues with the drivers, our lodgings and tours. Our drivers were where the itinerary said they would be and they were always on time. We were able to add a tour to the Mari-Mari cultural center spur of the moment. Nick took care of the reservations an driver.

Hotel Reviews
Hotel Grandis Kota Kinabalu
Kota Kinabalu

Fantastic! Great location, pool, and roof top bar. The rooms were clean and spacious.

Authenticity & Character
Location
Staff
Very accommodating
Cleanliness & Comfort
Kinabalu Pine Resort

Small but clean rooms with nice views of Mt. Kinabulu

Location
Sepilok Jungle Resort
Sandakan

Nice hotel in the middle of the jungle. Beautiful grounds with lots of opportunities to observe wildlife.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Borneo Natural Sukau Bilit Resort

Very small rooms and not well maintained. Window pane missing in our front door allowing for insects to enter. No place to put luggage except on the floor. The bathroom and shower were not separated so water went everywhere.

Location
Rustic but right on the river.
Staff
Ryan did his best to locate wildlife. There were two instances with mechanical boat issues. There was no way for boats to communicate or assist us. We sat dead in the water for 1/2 hour to 45 min. Since there was no communication between boats, we were unable to locate crucial wildlife (pigmy elephants) that other boats were able to find.
Cleanliness & Comfort
Mabul Beach Resort
Mabul Island

We loved this place!!! Beautiful!!!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Coral Island & Snorkeling Excursion
Coral Island & Snorkeling Excursion
Kota Kinabalu

Unfortunately the reef is dead. Lots of plastic bottles floating on the ocean. Very sad.

Quality of Experience
Our group really enjoyed the Mari-Mari cultural center. It was a short drive from Kota Kinabulu, and the interactive experience was awesome!
Food
Guides, Drivers and Staff
Transport
I'm not sure if another island location would be any better. Being so close to the city of Kota Kinabula, and the many stilt villages, and direction of the ocean current contributed to the sea of floating plastic bottles.
Kinabalu National Park & Poring Hot Springs
Kinabalu National Park & Poring Hot Springs
Kundasang
Guides, Drivers and Staff
I would have liked to hear more about the unique flora and fauna. The tour was rather rushed. There was no opportunity to experience the hot springs. They were filled with kids.
Transport
Long drive from Kota Kinabula to the hot springs and then more time to reverse back to our lodging.
Sepilok Orangutan Centre & Sunbear Centre
Sepilok Orangutan Centre & Sunbear Centre
Sandakan

Very enjoyable .

Quality of Experience
Guides, Drivers and Staff
Best guide of the trip!!! I believe her name was Yang. She was extremely knowledgeable about Borneo history, the animals and was able to answer all questions put to her.
Transport
This was a short drive from the Sepilok Jungle Lodge and this center. Very appreciated not spending hours in the van.
Afternoon Wildlife River Cruise
Afternoon Wildlife River Cruise
Kinabatangan

Already discussed in the review of the lodging.

Mabul to Tawau Airport Departure
Mabul to Tawau Airport Departure
Mabul Island

Nick, We really appreciated the effort you put into us getting to the airport on time. You and the folks at the Mabul Beach Resort. We made our flights despite the weather and miscommunication about boat and driving time to the airport.

Guides, Drivers and Staff
Great snorkling. Beautiful reefs with pleasant and informative guides.
Transport
You made this transport happen!
Local specialist: Nick Jansen

What an amazing trip.
Morocco | May 23 - May 29, 2024

C
chris m.
Australia | Reviewed on May 31, 2024
What an amazing trip. We had never been to Morocco before so we relied on Hakim to help us a lot with the planning. Hakim was fantastic all the way along and the places he booked for us were incredible. They far exceeded our expectations and it was exactly the experience we were after.
The tours were all really good and the local guides were all very informative and friendly. We discovered so much about the various cities from the guides.
Last, but definitely not least, our driver...
Read more

What an amazing trip. We had never been to Morocco before so we relied on Hakim to help us a lot with the planning. Hakim was fantastic all the way along and the places he booked for us were incredible. They far exceeded our expectations and it was exactly the experience we were after.
The tours were all really good and the local guides were all very informative and friendly. We discovered so much about the various cities from the guides.
Last, but definitely not least, our driver (Muhammad) was incredible. He took us everywhere and was so helpful and friendly. He made our journeys safe and comfortable. Can’t recommend him enough to anyone travelling around In Morocco.

Hotel Reviews
Riad El Yacout
Fès

This is an amazing Riad. From the authentic decor, you feel like you have stepped back in time. The food and the staff are also amazing. If you stay here you will be sure to meet Marcos. He is an amazing host who made our stay so much fun.

Authenticity & Character
If you are looking for an authentic Moroccan Riad, then this this is for you.
Location
You walk down an alley to a door. You would never expect this palace that is behind the door.
Staff
Marcos is an amazing host. He made our stay so memorable.
Cleanliness & Comfort
Everything was so clean. We commented during our stay at how clean the place was.
Le Casablanca Hotel
Casablanca

Our first stop on our Morocco trip. What a lovely place. We had dinner and drinks at their restaurant overlooking the pool and gardens. A great start to our holiday.

Authenticity & Character
Location
Casablanca was nice but we were only their one day and had just arrived from Australia after over 24 hours flying, so we were tired and didn’t get to see much of the city.
Staff
Cleanliness & Comfort
Lina Ryad & Spa
Chefchaouen

Chefchaouen is an amazing place that is a must do for any Morocco trip. The hotel is small and a bit of a walk from where we were dropped off (as cars cannot get here). The room was nice and quaint and is in a good position within the city. Make sure if you are going out that you know how to find your way back. There are lots of small roads and it is easy to get lost. It is quite a hilly city, so keep this in mind if you have trouble walking (as there are no roads where you can get transport within the city).

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Kniza
Marrakech

Well, what can I say about this place? It is hard to describe their Riad in words. It is breathtaking! It is like a royal palace. There are rooms everywhere that you can enjoy as a guest. They are so elegant and impressive. Nothing short of regal. Our room was unbelievable! The detail within the room is hard to describe. Everything from the floors, to the ceilings, to the furniture. Something you need to see to truly appreciate. We had breakfast brought to us each morning on the roof top terrace. Such an amazing way to start the day. Cannot recommend this place highly enough.

Authenticity & Character
An amazing place. Words don’t do it justice.
Location
This is probably the only downside to this Riad. You have to walk into the Medina through the market area which is a bit crowded and busy. You walk about 5 mins to get to the Riad as cars cannot get in to the Medina.
Staff
So helpful and polite
Cleanliness & Comfort
Local specialist: Hakim ALIBOUCHE
Hakim
Hakim ALIBOUCHE
Local specialist in Agadir | Replied on Dec 26, 2024
Dear Chris, Thank you for sharing your wonderful experience! It sounds like your trip to Morocco was truly memorable and the selection of incredible accommodations we selected for you made a significant impact, ensuring your first visit exceeded expectations. It’s also really nice to hear that the tours and local guides were all informative and welcoming, providing you with deep insights into the cities you explored. When it comes to the driver, I agree Mohammed is an exceptional and... Read more

Dear Chris,

Thank you for sharing your wonderful experience!

It sounds like your trip to Morocco was truly memorable and the selection of incredible accommodations we selected for you made a significant impact, ensuring your first visit exceeded expectations.

It’s also really nice to hear that the tours and local guides were all informative and welcoming, providing you with deep insights into the cities you explored. When it comes to the driver, I agree Mohammed is an exceptional and friendly driver; so glad he added a special touch to your journey, making it both safe and enjoyable.

Your review is a glowing testament to the team’s dedication, and it will undoubtedly inspire others to visit Morocco with their help!

Wishing you all the very best!
Hakim

What a fantastic trip. We would highly recomm...
Morocco | May 23 - May 29, 2024

Sonia
Sonia M.
Australia | Reviewed on May 31, 2024
What a fantastic trip. We would highly recommend to everyone.
Our riads were fabulous, luxurious and well situated.
Our guides were all very helpful, pleasant and informative. Many thanks to Muhammed in Meknes, Muhammed in Chefchouen, Hafid in Fez and 2 busy days with Hanyn in Marrakesh exploring the local food and the medina. Exceptional guides. Lets not forget Muhammed the best driver in Morocco. Nothing was too much trouble no matter what time of the day he was called to pick us up. A...
Read more

What a fantastic trip. We would highly recommend to everyone.
Our riads were fabulous, luxurious and well situated.
Our guides were all very helpful, pleasant and informative. Many thanks to Muhammed in Meknes, Muhammed in Chefchouen, Hafid in Fez and 2 busy days with Hanyn in Marrakesh exploring the local food and the medina. Exceptional guides. Lets not forget Muhammed the best driver in Morocco. Nothing was too much trouble no matter what time of the day he was called to pick us up. A relaxing and comfortable road trip for us. Our accomodation was beyond our expectations. We loved everywhere. Great choices & planning by Hakim.

Hotel Review
Riad Kniza
Marrakech

Beautiful luxurious riad, friendly staff and a stunning room. No better start to the day than having the sumptuous breakfast on the rooftop in our own private setting

Authenticity & Character
A lot of detail & quality when renovating the property
Location
Close to the medina & cafes
Staff
Very friendly and very helpful
Cleanliness & Comfort
The rooms extremely comfortable & spacious. The towels were large and lovely. We wanted to take them home.
Activity Reviews
Afternoon Guided Tour in Chefchaouen
Afternoon Guided Tour in Chefchaouen
Morocco

Stunning city. Easy access for our small group of 4. Muhammed recommended our evening meal - tagine at a cafe beside the river. A very lovely setting.

Quality of Experience
Plenty of information from the guide
Guides, Drivers and Staff
All were friendly, helpful & informative.
Transport
As previously stated Muhammed (the driver) was fantastic
Guided Tour of Volubilis
Guided Tour of Volubilis
Morocco

Good, interesting but very crowded with screaming school children

Quality of Experience
Food Tour & Local Gastronomy
Food Tour & Local Gastronomy
Morocco

Hanyn was terrific. We enjoyed every minute of this tour. It was so much fun trying the different foods and having our dinner on the rooftop of a tiny restaurant overlooking the medina.

Quality of Experience
Nothing was too much trouble for Hanyn
Guided Tour in Marrakech
Guided Tour in Marrakech
Morocco

We were happy to see Hanyn again for our tour around the medina. So much to see and all at our pace.

Quality of Experience
We went at our pace and stopped wherever we wanted. However we were a family of four. Probably not possible for bigger mixed group.
Casablanca to Chefchaouen via Rabat
Casablanca to Chefchaouen via Rabat
Morocco

Very comfortable vehicle, relaxing drive. Stopped for refreshments and places of interest at a leisrely pace. Muhammed helpful & informative.

Quality of Experience
Relaxing thank you Muhammed
Guides, Drivers and Staff
Guided tour of Meknes
Guided tour of Meknes
Meknes

So much to see. Impressive city. Muhammed was very informative and keen to show off his city.

Quality of Experience
Guided Tour in Fes
Guided Tour in Fes
Fes

Hafid was sooo proud of his city. Whikst being informative he was also funny. We enjoyed our day very much.

Quality of Experience
Hafids passion and a lovely city
Transfer to Fes, Volubilis & Meknes
Transfer to Fes, Volubilis & Meknes
Morocco

Muhammed did a fabulous job of getting us from place to place

Quality of Experience
Local specialist: Hakim ALIBOUCHE

Repeat KimKim client!
Portugal | Apr 25 - May 4, 2024

Tamatha
Tamatha R.
Minnetonka Mills, MN | Reviewed on May 31, 2024

Marta was helpful and always timely with her responses! We unfortunately experienced some travel challenges with an air strike that impacted one of our legs of travel. Marta quickly cancelled activities and was able to provide the necessary documentation required to support our Travel Insurance claim.
This is our second time utilizing KimKim and will use them again in the future!

Local specialist: Marta Trzeciakowska
Marta
Marta Trzeciakowska
Local specialist in Madrid, Spain | Replied on Jun 03, 2024

Hi Tamatha, thank you for taking the time to submit your comments! We appreciate your kind words, and I am happy you got to enjoy your vacation despite the rocky start. I am here if you wish to work on another adventure in Portugal, Spain, Morocco and/or Italy in the future :) Best, Marta

Exceptional from the largest to the smallest detail
Greece | May 20 - May 29, 2024

Meredith
Meredith H.
Meadowbrook, VA | Reviewed on May 31, 2024
Everything about our trip to Greece was exceptional, thanks to Chris. He clearly used the planning phase of our collaboration to understand us and what we might enjoy. Every hotel, tour guide, activity, and reservation was perfect - and extra details made the trip easy and luxe for us. Chris booked not only great hotels, but the best room in the great hotels. He chose the best seats on airplanes and the ferry, the most exceptional tours and guides, fantastic drivers - the list is endless. We... Read more

Everything about our trip to Greece was exceptional, thanks to Chris. He clearly used the planning phase of our collaboration to understand us and what we might enjoy. Every hotel, tour guide, activity, and reservation was perfect - and extra details made the trip easy and luxe for us. Chris booked not only great hotels, but the best room in the great hotels. He chose the best seats on airplanes and the ferry, the most exceptional tours and guides, fantastic drivers - the list is endless. We commented over and over about how Chris' expertise and professionalism were the things that made our trip so special. We moved around a lot over ten days, and it never seemed difficult or taxing. We recommend kim kim and Chris highly.

Hotel Review
Sweet Home Hotel
Athens

It was just lovely. The hotel was well located, well appointed, and provided exceptional personal service. Staying at the Sweet Home Hotel certainly enhanced our trip.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Acropolis Guided Tour
Acropolis Guided Tour
Athens
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Chris Gravas
Chris
Chris Gravas
Local specialist in Athens, Greece | Replied on May 31, 2024

Dear Meredith & Greg,
I am humbled by your words of appreciation! I thank you very much for placing your trust in me planning this amazing trip for you, tracing your Greek roots to Lesvos island, but also witnessing the beauty of Santorini & Naxos. I am very happy that all details were acknowledged and appreciated, as my intent was to make this an unforgettable memory for you.
I wish you & Greg a wonderful rest of your summer, and I will be happy to plan another adventure for you in the future, in Greece and/or Italy.
My kindest regards,
Chris

We had an amazing 9 day trip to Paris, France...
France | May 20 - May 28, 2024

L
Liz B.
Sioux Falls, SD | Reviewed on May 31, 2024
We had an amazing 9 day trip to Paris, France. Everything went perfectly. We had scheduled only one thing per day which for us was the perfect blend of events and free time. KimKim was very responsive and helpful when planning this trip. Will definitely use again! Read more

We had an amazing 9 day trip to Paris, France. Everything went perfectly. We had scheduled only one thing per day which for us was the perfect blend of events and free time. KimKim was very responsive and helpful when planning this trip. Will definitely use again!

Hotel Review
Villa des Ambassadeurs
75016

Great small hotel in the 6th Arrondissement. We loved this location because it was not as touristy and gave us a view of the real Paris. Rooms were on the small side but very clean and adequate. Breakfast was good. Front desk people are awesome!

Authenticity & Character
so Parisien!
Location
not in a tourist area
Staff
Most were very helpful!
Cleanliness & Comfort
Activity Reviews
Paris Dinner Cruise
Paris Dinner Cruise
Paris

So lovely! Could see all the landmarks lit up at night

Quality of Experience
Food
Guides, Drivers and Staff
The Louvre Skip-the-line tour: greatest masterpieces small group guided tour (Max. 6 persons)
The Louvre Skip-the-line tour: greatest masterpieces small group guided tour (Max. 6 persons)
Paris
Quality of Experience
Guides, Drivers and Staff
Palace of Versailles Half day trip (Skip the line, audioguided & gardens) by minivan from Paris
Palace of Versailles Half day trip (Skip the line, audioguided & gardens) by minivan from Paris
Paris

We would have enjoyed this more with a guide. It was gigantic and we had no idea where to even start. Our fault for not realizing we did not have a guide

Quality of Experience
Guides, Drivers and Staff
Transport
Vintage Paris & the St. Ouen Flea Market
Vintage Paris & the St. Ouen Flea Market
Paris

Loved this so much and our guide was awesome! It is huge also!

Quality of Experience
Guides, Drivers and Staff
Local specialist: Ambre-Marie Miailhes

Napoli & Amalfi
Italy | May 20 - May 28, 2024

Albert
Albert P.
United Kingdom | Reviewed on May 31, 2024
We had a fantastic trip to Napoli and Amalfi. We started our vacation in Napoli with a guided walking tour. We loved the hustle and bustle of the city, and, thanks to our guide Simone, we were able to see things that would pass normal tourists by. From Napoli we travelled to Amafi via Pompeii. We expected Pompeii to be good but 'good' doesn't even begin to describe the wonderfully informative visit provided by our guide Paola - her passion for her subect shone through! The Amalfi coast... Read more

We had a fantastic trip to Napoli and Amalfi.

We started our vacation in Napoli with a guided walking tour. We loved the hustle and bustle of the city, and, thanks to our guide Simone, we were able to see things that would pass normal tourists by. From Napoli we travelled to Amafi via Pompeii. We expected Pompeii to be good but 'good' doesn't even begin to describe the wonderfully informative visit provided by our guide Paola - her passion for her subect shone through!

The Amalfi coast was stunning. The highlight of our time on the Amalfi Coast was a Fiat 500 Tour from Amalfi to Positano. Andrea, our host, took some amazing photos of us amidst wonderful scenery.

All of the above was only possible thanks to the hard work & dedication of our tour organiser, Martina. Her advice as we were planning our vacation was excellent. Her organisation was first class and, during our trip, she was always on hand to ensure that we had a problem free vacation.

Hotel Reviews
Hotel Piazza Bellini & Apartments
Naples

Great City Centre location. Very comfortable room and a great breakfast!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Residence
Amalfi

Very centrally located and within walking distance of all that Amalfi has to offer.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Visit Naples Underground
Visit Naples Underground
Naples
Quality of Experience
Guides, Drivers and Staff
Wine Tasting and Lunch in Amalfi Coast
Wine Tasting and Lunch in Amalfi Coast
Italy
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Guided Walking Tour of Napoli
Guided Walking Tour of Napoli
Naples
Quality of Experience
Guides, Drivers and Staff
Fiat 500 Tour
Fiat 500 Tour
Italy
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Martina Venturi

Lovely trip. Amazing hotels, travel connectio...
Norway | May 18 - May 26, 2024

Kathlyn
Kathlyn C.
Chicago, IL | Reviewed on May 31, 2024
Lovely trip. Amazing hotels, travel connections, route.etc. If I were to do the trip over I would change the following : book the funicular rather than the cable car in Bergen, subtract the third day from Bergen and it to Oslo. Minor adjustments to a wonderful experience ! Read more

Lovely trip. Amazing hotels, travel connections, route.etc. If I were to do the trip over I would change the following : book the funicular rather than the cable car in Bergen, subtract the third day from Bergen and it to Oslo. Minor adjustments to a wonderful experience !

Hotel Reviews
Clarion Collection Hotel Havnekontoret
Bergen

Loved the included meals!!

Authenticity & Character
Location
So near to ferries
Staff
Cleanliness & Comfort
Kviknes Hotel
Balestrand

View superb!! So close to ferry.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Fretheim Hotel
Flåm
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Karl Johan Hotel
Oslo
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Ægir Viking Meal Experience
Ægir Viking Meal Experience
Flåm

Ordered smaller meals off of menu

Quality of Experience
Cute place
Cider Tasting with snacks
Cider Tasting with snacks
Balestrand

Loved everything about the experience

Quality of Experience
Guides, Drivers and Staff
Transport
Mostraumen Fjord Cruise
Mostraumen Fjord Cruise
Bergen

Lovely outing. Especially enjoyed the bits of Grieg background music

Quality of Experience
Guides, Drivers and Staff
Transport
Ulriken Cable Car
Ulriken Cable Car
Bergen

Location of venue far from hotel and we got lost/ wasted time finding it.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Julia Plaschke

We overall had a very positive experience in ...the Azores in May
the Azores | May 18 - May 30, 2024

R
Robert C.
Portland, OR | Reviewed on May 31, 2024

We overall had a very positive experience in the Azores. If you goto the Azores Pico Island and the Lava Homes are a must. Climbing Mount Pico is a challenging but very worthwhile trek. Furnas on Sao Miguel was also a very interesting place to visit with its hot springs. Be ready for very dynamic weather if you go in May but don’t let the weather slow you down — just keep hiking and exploring. The coastlines are beautiful and the towns very picturesque. Joao was very helpful and reliable, with the few hiccups we encountered with some car rental hiccups.

Local specialist: João Daniel
João
João Daniel
Local specialist in Lisbon | Replied on May 31, 2024

Thanks Robert and Nicola :)
Glad you liked the Azores.
Next time come to the mainland so we can meet in person!

Great suggestions from Wolfgang and the team....
Ireland | May 14 - May 23, 2024

M
Mary K.
Chicago, IL | Reviewed on May 31, 2024

Great suggestions from Wolfgang and the team. Hotels were fabulous. Even wrinkles with car rental quickly solved by team. Really appreciated the expertise allowing us to enjoy Ireland and London with no worries. Will definitely use Kim Kim in the future and highly recommend your team.

Local specialist: Wolfgang Lolies
Wolfgang
Wolfgang Lolies
Local specialist in Ireland | Replied on May 31, 2024

Dear Mary,

Thank you so much for your kind words and for taking the time to share your experience with us. We're delighted to hear that you enjoyed your trip, and that our suggestions and expertise helped make your journey worry-free. It's wonderful to know that the hotels met your expectations.

Your feedback is incredibly valuable to us, and we're delighted to have been a part of your travel experience. We look forward to assisting you with future adventures and are grateful for your recommendation.

Warm regards,
Wolfgang and Team

Our "Portugal Awaits" vacation was amazing!
Portugal | May 17 - May 27, 2024

Phil
Phil R.
Pelham, AL | Reviewed on May 31, 2024
Our "Portugal Awaits" vacation was amazing thanks to all the detailed planning by Marisa. All services provided, including transportation, hotel locations and suggested places of interest, were extraordinary. Our drivers for the two all day excursions spoke excellent English, were extremely engaging and gave us additional insight into the Portuguese culture. Both shared recommendations for restaurants that turned about to be culinary adventures. The walking tour and Tuk-Tuk guides were... Read more

Our "Portugal Awaits" vacation was amazing thanks to all the detailed planning by Marisa. All services provided, including transportation, hotel locations and suggested places of interest, were extraordinary. Our drivers for the two all day excursions spoke excellent English, were extremely engaging and gave us additional insight into the Portuguese culture. Both shared recommendations for restaurants that turned about to be culinary adventures. The walking tour and Tuk-Tuk guides were very friendly and made Portuguese history entertaining.
Home Cooking Lisbon was first class fun! The instructor, Ines, made us feel comfortable while cooking dishes foreign to us and the results were delicious!
We greatly appreciated Marisa's advice not to have a rental car, but utilize train transportation which provided a more relaxing and pleasurable experience.

Hotel Reviews
PortoBay Marquês
Lisbon
Authenticity & Character
Location
Staff
Cleanliness & Comfort
NH Hotel Porto Jardim
Porto
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Marisa Agulhas
Marisa
Marisa Agulhas
Local specialist in Lisbon | Replied on May 31, 2024

Dear Phil,
I am so happy to know that you had a wonderful experience with your family in my beautiful country - it was a pleasure to have you here!
Looking forward to welcome your family and friends in Portugal again in the future.
Your friend in Portugal - Marisa

Yassine was amazing. Super attentive and alwa...
Morocco | May 12 - May 24, 2024

B
Brian G.
San Jose, CA | Reviewed on May 31, 2024

Yassine was amazing. Super attentive and always available to help. Including restaurant advice.

Local specialist: Yassine Echcherki
Yassine
Yassine Echcherki
Local specialist in Morocco | Replied on May 31, 2024

Brian,

It was truly a pleasure working with you to plan your Morocco trip. Thank you for being such a great traveler and for trusting us with your journey to Morocco. If you ever need help planning other global destinations, please let us know, and we will be more than happy to assist you.

Best regards, Yassine

Dream Italian Vacation Curated by Lorenza
Italy | May 13 - May 25, 2024

Kasey
Kasey T.
San Diego, CA | Reviewed on May 30, 2024
I cannot recommend Lorenza and my experience with kimkim enough! Lorenza planned an exceptional dream vacation for my husband and I for our 20th wedding anniversary in Italy. Lorenza took the time to first understand what we were looking for in a vacation, what our interests were and what level of service we required. Armed with that information she carefully curated an experience that surpassed our wildest expectations. From every detail of our transport to carefully selected hotels to... Read more

I cannot recommend Lorenza and my experience with kimkim enough! Lorenza planned an exceptional dream vacation for my husband and I for our 20th wedding anniversary in Italy. Lorenza took the time to first understand what we were looking for in a vacation, what our interests were and what level of service we required. Armed with that information she carefully curated an experience that surpassed our wildest expectations. From every detail of our transport to carefully selected hotels to knowledgeable and friendly guides, each experience was thoughtful and detailed. We particularly enjoyed our time in Cinque Terre and the lovely couple who operated the Hotel Marina Piccola. We were also charmed by the Tuscan countryside where we stayed at the beautiful Relais Osteria dell'Orcia and relished our tour of Montepulciano and Pienza with our outstanding local guide Serena! In addition we treasured the truffle hunt and cooking class operated by three generations of the Loghi family. If I sound like I'm gushing, its because I am! If you are interested in visiting Italy, you absolutely will not regret using Lorenza. 10 out of 10!

Hotel Reviews
Hotel Spadari Al Duomo
Milan

The rooms were very large, the breakfast was outstanding and the location was central.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Marina Piccola
Manarola

This hotel was a treasure. The couple who owns and operates it are so kind and welcoming. We really enjoyed the delicious breakfast spread each morning which included eggs or pancakes made fresh to order. The location was great and the people even better!

Authenticity & Character
Location
In the heart of Cinque Terre
Staff
Some of the most welcoming and kind people we met in all of Italy
Cleanliness & Comfort
Corte dei Sogni Boutique Hotel & spa

The rooms are nice and very spacious. The location is in the heart of the city and cant be beat. The morning breakfast was a plus.

Authenticity & Character
Location
In the middle of all the sites and a quick walk to the train station or rental cars.
Staff
Cleanliness & Comfort
Activity Reviews
Wine and food tour in Florence
Wine and food tour in Florence
Florence

This was a fun experience that enabled us to try so much delicious local fare.

Quality of Experience
Guides, Drivers and Staff
Transport
Florence private guided walk
Florence private guided walk
Florence

Our guide was very intelligent and knowledgeable. She was a native to the community and offered a very in depth and personal perspective.

Quality of Experience
Guides, Drivers and Staff
Transport
Pienza and Montepulciano guided tour
Pienza and Montepulciano guided tour
Italy

We loved our guide Serena and appreciated how connected she was with the community. This was by far one of the best tours we went on in Italy and cannot recommend it more highly.

Quality of Experience
Guides, Drivers and Staff
Serena was a local and introduced us to so many lovely people, traditions and customs. She knows her stuff!
Transport
Truffle Hunt and Cooking Class in Tuscany Countryside
Truffle Hunt and Cooking Class in Tuscany Countryside
Italy

We had a wonderful experience with the Loghi family. It was such a treat to meet all 3 generations working the land. The truffle hunt was fun and informative and the cooking class after was delicious and informative. The entire team was welcoming and hospitable.

Quality of Experience
Guides, Drivers and Staff
Transport
It's a little tough to find but the directions provided by Lorenza our travel agent were spot on
Spa in Bagno Vignoni hot springs
Spa in Bagno Vignoni hot springs
Italy

A unique experience to vacation like a local! The hot springs were divine, the grounds stunning and the people kind.

Quality of Experience
Guides, Drivers and Staff
Transport
Cooking Class
Cooking Class
Italy

This was a neat experience. It began with a walk to the local market to shop for the food we will cook. The guide grew up in the neighborhood and so you feel like a part of the community. We were then welcomed back into their home where we engaged in a cooking class and delicious meal. We really enjoyed spending time with locals in their home and learning about their customs, beliefs and ideas.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Lorenza Cannarsa

What a great experience!
Croatia | May 16 - May 26, 2024

Barbara
Barbara B.
Dallas, TX | Reviewed on May 30, 2024
We benefitted greatly using Kimkim to plan such a big trip. Bruno was a tremendous help with all of the details (hotels, restaurants, drivers, car rental, walking tour guides and activities). He was also available and responded quickly to texts/questions via email before the trip, and using WhatsApp during the trip. Our drivers/guides were very friendly and, once they understood our sincere interest in the history and life in their country, were so interesting and informative. Mario and... Read more

We benefitted greatly using Kimkim to plan such a big trip. Bruno was a tremendous help with all of the details (hotels, restaurants, drivers, car rental, walking tour guides and activities). He was also available and responded quickly to texts/questions via email before the trip, and using WhatsApp during the trip. Our drivers/guides were very friendly and, once they understood our sincere interest in the history and life in their country, were so interesting and informative. Mario and Oliver were great! While we drove ourselves a couple of days, having drivers and walking tour guides made such a difference to our experience since this was our first time to both Croatia and Slovenia. I feel like we learned more from them than just touring on our own. All of the hotels were very clean and conveniently located to where we wanted to explore. Besides breakfast each day at our hotels, we ate at restaurants for lunch and dinner. They were all very good (thanks Bruno!).

Activity Reviews
Private Guided Walking Tour of Dubrovnik Old Town
Private Guided Walking Tour of Dubrovnik Old Town
Dubrovnik
Quality of Experience
We started the day with a walking tour which was helpful in making our plans for the rest of our stay.
Guides, Drivers and Staff
Our tour guide, Marianna, was very personable and knowledgeable. She shared personal stories when we asked about her family and we learned a lot about the history of Dubrovnik and Croatia.
One-day trip to the Alps
One-day trip to the Alps
Croatia

Our guide stopped at the most beautiful spots.

Quality of Experience
What a beautiful drive!
Guides, Drivers and Staff
Oliver was a fantastic driver/guide. He chose beautiful spots to stop where we took great pictures. He picked a great place for us to explore and have lunch as well.
Transport
The vehicle was large and comfortable for the 4 of us (and our luggage).
Leaving Plitvice lakes - Rastoke visit- Zagreb
Leaving Plitvice lakes - Rastoke visit- Zagreb
Plitvice Lakes

Plitvice Lakes are not to be missed. Even with some rain, we loved this park.

Quality of Experience
Local specialist: Bruno Martinović
Bruno
Bruno Martinović
Local specialist in Zagreb | Replied on May 31, 2024

Dear Barbara,

thank you very much for the review.

I'm glad to hear that you had a great time in Croatia and Slovenia and that you liked all the guides. It was a pleasure to work with you on planning the trip.
I hope we will stay in touch and I wish you all the best.

Best

Bruno

Why travelers love kimkim

Custom trips for independent travelers who are too busy to plan
Customize your trip with the help of a local travel specialist

Kimkim has handpicked the world’s top local travel specialists so you will have peace of mind and an unforgettable trip that meets your exact requirements.

Authentic travel experiences

Kimkim’s local specialists ensure that you will have the best experience based on up-to-date local insights. On top of that, the vast majority of your money will go straight to support and grow local economies.

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Once you are happy with the trip, you can easily book via kimkim’s secure payment platform.

Local support during your trip

You can always reach your local specialist with a quick message or call in case you hit a snag during your trip, or simply want some great local recommendations.