Kimkim Trip Reviews

Mieke did a great job planning our trip and answering all of our many questions quickly. We had a wonderful time in The Netherlands despite the rain! Our hotels were perfectly located and we walked everywhere. Alex our walking guide and Maarten our driver were pleasant and very knowledgeable. Unfortunately we cut them both a little short because of the pouring rain. Thanks so much for your great work.

Hotel Reviews

Singel hotel

Amsterdam

Small and quaint. Good location

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel van Walsum

Rotterdam

Comfortable hotel. Very pleasant staff.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Amsterdam - Private guided historic city walk

The Netherlands

Quality of Experience

Guides, Drivers and Staff

Public Transport Pass Amsterdam

The Netherlands

Quality of Experience

Amsterdam - Day trip to Volendam, Edam and Alkmaar

Amsterdam

Maarten was great. We loved the cheese factory tour and the cows! We did cut the trip short because or the downpour of rain.

Quality of Experience

Guides, Drivers and Staff

Transport

It was an unforgettable Nepal trip. The communication, planning, support, service and expertise were second to none. Kripa, Susmita, Tendu and his brother and brother-in-law, our city guide in Kathmandu, all the drivers were all such good people. The trip itself was well thought through for our needs and expectations. The accommodation in the teahouses and hotels were well planned. And we even got a momento! How thoughtful is that. Thank you for all the effort and friendliness. Wishing you everything of the best.

We are really pleased with our experience using Kim Kim for our trip to Japan. The service was quick and really helpful in making for a memorable trip.
Fei was prompt and professional, even helping us with further recommendations whilst we were out on the trip at short notice.
Would not hesitate to recommend the service to friends and family! And we would use again!

Hotel Reviews

The Knot Tokyo Shinjuku

Tokyo

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Sotetsu Fresa Inn Kyoto-Shijokarasuma

Kyoto

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hakone Miyanoshita Myojokan

Hakone

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Shin-Osaka Esaka Tokyu REI Hotel

Osaka

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Half Day My CUPNOODLES Factory

Osaka

Quality of Experience

Guides, Drivers and Staff

Full Day Tokyo City Tour

Tokyo

Tour and guide, Yakuri were really excellent.

Quality of Experience

Guides, Drivers and Staff

Transport

Kyoto Arashiyama Bamboo Forest & Garden Walking Tour (Join-in)

Kyoto

Quality of Experience

Guides, Drivers and Staff

Half day Osaka city tour

Osaka

Quality of Experience

Guides, Drivers and Staff

Transport

Half Day Samurai Ninja Museum and Kimono Tea Ceremony at Kyoto Maikoya

Kyoto

Quality of Experience

Guides, Drivers and Staff

Full Day Nara City Tour, Overnight in Osaka

Kyoto

Quality of Experience

Guides, Drivers and Staff

Osaka Cooking Class

Osaka

Quality of Experience

Guides, Drivers and Staff

Transport

The trip went off okay. The pluses were the transfers , as they were all on time and the accommodations all were amazing! There was a few small issues with Quan our guide in Hanoi. First it was hard to understand him at times and we know he didn't understand us a lot of the times we asked questions. We understand English was his second language however when you are assigning a guide to an English speaking group you should make sure they have and understand enough English to carry out their tour successfully. In addition to the language barrier we felt Quan wasn't as truthful as he could/should have been. We felt, at times, that he was making up answers just to provide one when he should have just said he didn't know the answer or understand the questions. In addition to these issues our guide feel asleep numerous times when we were in route to different places. We understand that he didn't need to provide constant commentary the entire time however he should have been available for us if and when we wanted to ask something about the sights...instead we resisted because we didn't want to wake him.

In regard to the tour itself, we had issues with the bike portion of the tour. We thought, according to the description, that the village tour was going to be in a quiet remote/rural area however the first portion of the ride was through a very busy village and we had to keep dodging motorbikes/cycles, cars and trucks which wasn't just dangerous but NO FUN! The second portion of the bike ride, through the flower village, was a little less trafficed however because of the season we didn't see the flowers in bloom so you should either offer this tour when the flowers are in season or disclose to the tourists/customers that seeing flowers will be dependent upon the season.

Another issue we had was the fact that most of the restaurants that we visited were also visited by many other tour buses therefore the restaurants were busy, causing our meals to come out at different times even to the point that sometime one person would be finished with his/her meal before others even get theirs. In regard to the restaurants choices should be given to the travelers and they shouldn't have to go to the same restaurants that all other tour buses go too.

Now that I have expressed my disappointment in the tour I will say that there were some really great highlights to the tour. One was the Halong Bay cruise. Not only was it an amazingly beautiful but our guy Thai was amazing as well, we really enjoyed him. But by far we truly LOVED Micky our guide in Cambodia. He was funny, truthful, provided picture images to go along with his verbal explanations and was all around a very good guide.

Just returned home from our longest international and fourth trip using KimKim. It was truly a pleasurable experience! Marco put together a fantastic trip and was extremely helpful when we needed to make a couple of changes ( one change in a room, and another to our itinerary). All of the guides we had were amazing, and our two main drivers, Putu and Sifel) went above and beyond. Our experiences of hiking Mt. Ijen, river rafting, biking, snorkeling, trekking etc. were all very delightful and are highly recommended. Thank you KimKim for employing quality people and delivering a quality experience for us. We will continue to use KimKim for our travels.

Overall a great 5 days! Special mention to Fred and John, our guides on Tiwi Islands. Also the small plane flight over Kakadu and rock pool swims in Litchfield were highlights. Possibly a little too much driving, particularly for my 10 year old son. There was one unfortunate snafu involving the car transfer from Darwin airport to the hotel but that was not the fault of Asko or KimKim.

Costa Rica is a special place.
I am so glad we used KimKim to plan and book this vacation. Yes it was more expensive than if we had done it on our own but…. It went off without a hitch. Everything was as it had been presented to us. Every tour company arrived on time. Every tour guide was professional, knowledgeable and hospitable. Every accommodation was expecting us. This left us to just enjoy the experience of Costa Rica, the amazing plants and animals, birds and people. Thank you Randall!

Gustavo was an excellent agent because he took the time to listen and understand the type of holiday I was looking for. His recommendations turned out to spot on!

He was very patient and committed to finding the best activities suited to the length of time I had to spend ion Costa Rica.

I appreciated the company he used for private transportation - RideCR is the name.

A special shout out to my driver Carlos Corrales who took good care of making sure I made my flight on time despite a 2.5 hour roadblock due to an over flooded bridge. Just be sure to bring beverages for your road journey when traveling with the car company.

I have no hesitation in using this agency for my next trip to Costa Rica

Hotel Review

Río Perdido Hotel & Thermal River

Fortuna

Beautiful hotel grounds - excellent place to unwind. I particularly enjoyed the warm thermal river and the massage. I will return for sure!

Authenticity & Character

The rooms are separate and you feel that you’re in the midst of a rain forest. I liked the privacy. Beautifully decorated too with comfortable beds.

Location

Staff

The on-site shop had authentic crafts - nice selection. Massage was superb.

Cleanliness & Comfort

Activity Reviews

Children's Eternal Rainforest Night Walk

Monteverde

Great opportunity to see animals up close, also to gain more knowledge about the rain forest. I enjoyed the experience.

Quality of Experience

Guides, Drivers and Staff

Transport

Self-Guided Visit to the Monteverde Butterfly Gardens

Monteverde

Opportunity to see butterflies and sloths up close. Nice experience if you’ve never done this before.

Quality of Experience

Treetopia Tram & Hanging Bridges Adventure

Monteverde

This activity afforded me the opportunity to see the volcano from a distance. There was a lot of construction taking place at the time which detracted from the overall experience. Nevertheless I’m glad I did the tram ride. The hanging bridges was an excellent experience.

Spectacular trip to Iceland! My nephew is spending a semester abroad in Reykjavik, so we decided to visit! Such an easy flight from Boston ! Veronika helped us plan a wonderful itinerary for the three days, four nights we were there. She was quick to respond and make suggestions and we enjoyed everything! Thank you Veronika! We loved the walking tour with Oluf. The views from the top of the church were amazing. We thoroughly enjoyed dinner at Rok one night and Apotek another. We stayed at Alda hotel (awesome location for walking around the city) and the restaurant (Brass Kitchen) there was also great and convenient for the final dinner before we left. My sister and I spent a few fabulous hours at the Sky Lagoon which I will never forget…topped off by a gorgeous sunset! The Golden Circle tour was simply awesome…The Perlan museum was also a highlight with an incredible 360° observation deck and rotating cafe. Priceless memories with my parents who are in their 80s but still enthusiastic about new experiences. I will return to this amazing country again someday, hopefully with my young adult sons!! So much more to see and do but we were so grateful for all the experiences we had, the lovely people, the phenomenal scenery, the sunny weather!!

Hotel Review

Alda Hotel Reykjavík

Reykjavík

Awesome location within walking distance to so many shops, restaurants, transportation, etc. Great breakfast and wonderful restaurant, the Brass Kitchen.

Authenticity & Character

Minimalist and modern hotel. I loved the lobby...great gathering space for a group.

Location

So close to everything in reykjavik

Staff

The staff at the front desk was always helpful.

Cleanliness & Comfort

No real closet or dresser to unpack but otherwise great hotel!! We were so busy we never got to enjoy the sauna. Food was lovely!

Activity Reviews

Reykjavik Revealed — Private Walk with a Viking Guide

Reykjavík

Our guide Oluf was awesome! Kind and knowledgeable and personable.

Quality of Experience

Beautiful city. Pretty easy to walk and

Guides, Drivers and Staff

Oluf was super personable and knowledgeable

Transport

Taxi to and from the Sky Lagoon

Iceland

On time and friendly

Quality of Experience

Guides, Drivers and Staff

Transport

Ultimate Icelandic Night—Northern Lights Hunt, Cozy Blankets & Local Treats in Reykjavik

Reykjavík

We loved the enthusiasm of our guide but unfortunately had a cloudy night and didn't see the Northern Lights

Quality of Experience

Guides, Drivers and Staff

Even though we didn't see the northern lights our guide was trying so hard to spot them the whole time.

Transport

Comfortable van with cozy blankets!

Perlan Museum - Icelandic Wonders & Northern Lights Show

Reykjavík

Awesome museum. We weren't going to get to a real ice cave so it was great to walk through the one in the museum. The Northern Lights show was also beautiful. Another highlight of this museum was the 360 degree observation deck...absolutely incredible views. The rotating cafe on the top floor was also great views, good food and worth a stop.

Quality of Experience

Beautiful, clean, interesting museum.

Guides, Drivers and Staff

Everyone at the museum was lovely and helpful.

Transport

Sky Lagoon - Experience the seven-step Sky Ritual

Iceland

We had a gorgeous day and awesome sunset which made this extra special. A really fun way to spend the afternoon with my sister.

Quality of Experience

Clean, wonderful views

Guides, Drivers and Staff

Transport

Golden Circle Immersion—Eco-Friendly & Geothermal Wonders

Reykjavík

There was so much to see and do on this tour. I honestly wasn't really looking forward to the tomato farm but it ended up being an awesome experience. Yummy burrata salad and Bloody Mary! The natural wonders of Iceland are many but the Gullfoss waterfalls truly took my breath away! This tour is a must do!

Quality of Experience

Guides, Drivers and Staff

I wished my 83 year old mom had been able to see the falls! We discovered a lower parking lot that I think may have been possible for her to walk to see them but I couldn't find our driver to see if he could drive her down there.

Transport

We had a wonderful trip to Peru! Liz and Lisbeth were easy to work with and kept in constant communication throughout our trip so that we were able to get to each one of our tours on our 12 day trip. The coordination they had with our drivers and transport was top notch and I would recommend this travel agency to anyone.

The highlight of our tour was the 4 day Inca Trail with XTreme Turbulencia and our guide Raul was fantastic. The hiking was beautiful and of course Machu Picchu was well worth the hype.

Other tours we did that we enjoyed were the Vinicunca rainbow mountain, ATV experience in the sacred valley and lunch tour at an organic farm.

We also really liked our two 5 star hotels that were selected. In the sacred valley we stayed in the Aranwa Sacred Valley Resort and in Cusco we stayed at the Palacio Del Inka. I would recommend both of these hotels. They are absolutely beautiful (lots of great photo ops) and the service was excellent.

My mum and daughter had a fantastic trip organised by Connie. There was an error made with one of the activities booked but Connie and her local team fixed it and made it even better than we expected. Thank you for the memorable holiday!

I never write reviews, but this trip was so wonderful I had to put my experience into words!

I have always planned and operated my travels. Morocco was my enigma; for some reason, I didn’t want to jump right into the planning as I usually do. So, I decided to look for a private tour. I Googled, found the kimkim website, and was connected with Sharon at Morocco Immersion. After doing all the research and decisions as to which areas and places to visit, I gave my plans to Sharon from Morocco Immersion Tours and let them immerse us more intensely in the Moroccan culture. It seemed from other reviews that they have perfected that art!

My conversations with Sharon made me realize how good she is at what she does! First of all, she listened. Sharon had the wonderful quality of being able to read between the lines of my messages and find the heart of my intention and desires for this trip. Sharon promptly replied, made requested changes, and suggested changes subtly, explaining the reason when she felt my requests may not give me the experience I expected. Naturally, she must have realized I am a control freak when it comes to my travel planning. Even so, all I had for Sharon was admiration. The combination of her expertise and promptness made me recommend her to my friends who are avid travelers – and, I had not even had the full experience with her and her team yet!

Sharon setup the magic and her team made it a reality! And what a wonderfully magical experience it was!

First, Sharon expertly planned the trip, and then our tour manager Yassine implemented that plan. We were fortunate to be coordinated with Yassine. What an exceptional tour manager! His best qualities included his pride in providing top tier service, his dedication in making sure his guests are totally tended to, and his listening skills. For example, we would express our interest and desire to see or do something, and then get distracted with enjoying something else on the journey. But Yassine was silently taking mental notes. Later, when he made these things happen for us, we would get surprised! With his calm, patient, level-headed, jovial nature, he took care of everything and showed us the best ways to immerse in the Moroccan experience. He is a professional to his core!

All the tour guides we had at different places were very knowledgeable and personable. In Fes, I very much enjoyed the tour with Sayid. The tour with him was informative, intellectually stimulating, and entertaining! He narrates topics and events in a unique way which was quite interesting and thought provoking!

We had the opportunity to meet different team members. Honestly, it was such a pleasure! We met Amnay at Sahara camp. He is the leader of the pack. He was very pleasant and so hospitable! The experience they had arranged at Sahara Desert camp was so much fun and homey. Like backyard barbecue, all the guests and hosts from Morocco Immersion came together and had fun!

Hicham became our tour guide in Marrakech as our originally scheduled guide couldn’t be there. We were glad to meet and have Hicham as our guide. We enjoyed Hicham’s company and learned a lot from him during the tour. He was easy to talk to and we had fun conversations.

For me, one of the highlights of the trip was visiting and shopping at the many co-ops where women-made products were sold, or the co-ops were run by women. It was very meaningful for me to see women in that capacity. I am glad the Moroccan government has made it a policy to enhance and enrich women’s contribution to families and to the society.

I give my heartfelt gratitude to the Morocco Immersion team and all the people of Morocco we met along the way – in Riads and elsewhere – for providing us with this wonderful experience and joy! What a beautiful country, wonderful people, and great culture! We got to experience the country as we did because of Sharon and her team! The experience was so heartwarming and soul quenching! All I can say is that I am filled with joy! I could never have planned this on my own. This was truly the trip of a lifetime.

We enjoyed and appreciated the KimKim business model as a whole. It was nice to have local specialist help you plan the itinerary and I liked that you could book some things on your own such as hotels etc. Pricing for their service seemed a bit high but we did enjoy saving some personal planning and booking time. We covered Rome, Puglia, back up to Florence and Cinque Terre for 17 days so lots of miles. The trip went well as planned. Melanie was very responsive and a true pleasure to work with and a great attitude.

As a seasoned traveller, I look for the most authentic experiences I can have when visiting another country.

KimKim and Kripa provided just that:
Great Nepali guide and driver (Pratiksha and Suar) who took great care of me and helped me to understand Nepal on so many new levels, and who showed me many off the beaten path places to see and visit;
Staying in authentic Nepali hotels, and shopping in Nepali-owned shops;
Great meals filled with discoveries;
Great walking tours of all the local towns, villages, and temples.

It was an amazing trip, and we are already planning our next visit.

This was our first time contacting a third party to plan a long celebration trip. Traveling to Chile, was a dream come true, and Kim Kim, couldn't have planned better. First, they were extremely responsive and dedicated from the start, listening to all my requests and answering my questions in terms of schedule, sites and season to visit, all in a timely manner. Second , we were ready for our trip with enough time ahead, no concerns about bookings, internal flights, or schedule. Third, once we got there, everything worked like a precision clock. The instructions were accurate, the transfers punctual, the hotels great, the guides and tours AMAZING!!!. This is definitely the best way to plan a once in a lifetime trip, or even a short one. Worth every penny. We had a taste of everything we wanted, it was an extremely busy trip with multiple internal flights and activities, yet we never felt overwhelmed or stressed. I also have to say that Paul went above and beyond when we forgot essential meds in our first hotel.
Thank you Paul and Kim Kim for a wonderful trip. You did a great job.

Hotel Reviews

Hotel Cumbres San Pedro

San Pedro de Atacama

Beautiful hotel! All the amenities, wonderful spa, the gardens are so beautiful and the staff amazing.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Beautiful place to stay in san pedro de Atacama. It is a bit far from the city but they have a shuttle that runs all the time as you need.

Hotel Hare Nua

Hanga Roa

We felt welcomed and taken care of! The staff was wonderful. This hotel has all what you need in rapa Nui.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Review

Hiking Excursion to Base of Torres del Paine

Puerto Natales

This was a long hike, challenging at times. The guides were so kind and patient. Helpful at all times. It made the experience feel safe and comforting. They were very responsible, attentive, kind. We had a wonderful time.

Quality of Experience

Food

Guides, Drivers and Staff

The most kind guides!

Transport

We had an amazing time visiting Australia. Sabina was awesome to work with. She planned out an excellent itinerary and maximized our excursions to allow us to see as much of Australia in our limited time to visit. We were able to visit all the highlights - Sydney, Ayers Rock, and Cairns (Great Barrier Reef). Sabina made the travel within country and all our accommodations, transportation, and flights arrangements, and everything went perfect. When there was a change from JetStar to the flight times prior to our trip, she quickly reorganized the excursions to ensure we were still able to do everything we wanted to see. I highly recommend working with KimKim and if you are visiting Australia definitely ask for Sabina to help you set up your itinerary.

...so, what started on a down note, cue sandstorm that diverted our flight to Marrakech and the long bus drive to Casablanca + transport that was not quite the right fit, rapidly became a vacation of a lifetime!

Our Riads: Hicham; Semlalia; Serai: Paradis du Sahara; Ksar Ighnda; Art Place & La Medina Essaouira…. Fabulous, with extremely kind and welcoming staff!

Our guides: Noureddine (Rabat) ; Abdul Salaam (Chefchaouen);Ibrahim (Volubilis); Kemal (Fes); Kemal (Kissadne) and Ismael (Marrakech) were second to none. Their historical knowledge was mind blowing, definitely experts in their fields!

Activities: What a plan! The palaces, medinas; the kasbahs; the camel rides; hot air ballooning; hands on cooking class; hammam – all first class!

Lastly, our drivers – Mohammed and Khalid Casablanca and Rabat, really great young men and I wish them all the best…….and then there is Abdul, who collected us in Rabat and was our driver for the remainder of this awesome adventure. Not only a great and extremely careful driver, but quite knowledgeable in his own right. It was Abdul that introduced us to the Pigeons Du Sable and their beautiful music in the Sahara; the ancient underground canals or khettara in the anti-Atlas mountains and Ait Benhaddou, the UNESCO World Heritage site. Add to this the numerous photo ops:- the Valley of Palms; the winding road our of the high Atlas mountains…and I could go on and on! Abdul’s the man!!

As an avid traveller, this trip ranks up there amongst the best that I have experienced and would not hesitate for a minute to recommend kimkim/Wanderlust to anyone contemplating a trip to Morocco…. Just do it!

Donna November 2023

Hotel Reviews

Riad Hicham

Chefchaouen

Quirky with all the steps; great staff and in the best location!!

Authenticity & Character

Quirky layout with lots of steps - not for those who have isses climbing stairs.

Location

Just off the main square and easy to find!

Staff

Great accomodating staff

Cleanliness & Comfort

Clean and comfy!!

Riad Semlalia

Fès

from the bougainvillea draped front gates, the beautiful interior, fabulous roof top and the amazing staff...a must stay when visiting the fascinating city of Fes!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Paradis Du Sahara

Merzouga

A wonderful experience at the edge of the desert. Great staff; great dinner and the drumming around the fire was enjoyed by all!

Authenticity & Character

Location

Staff

Riad Ksar Ighnda

Asfalou

This property is freakin' amazing.....one could not ask for more...from the staff; the bountiful buffets, the little night club....a great place to spend some time winding down and getting back in tune with oneself!!!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Riad Serai

Merzouga

Another beautiful Riad, well appointed, beautiful grounds...destination wedding for those so inclined!!

Authenticity & Character

Location

Staff

The wait staff need a bit more training but were pleasant.

Cleanliness & Comfort

Hotel & Ryad Art Place Marrakech

Marrakech

The calm....literally steps away from the noisy, busy, Jemma El Fnaa. Beautiful property on the edge of the medina. Convenient for drop offs as well as exploring! The staff were wonderful and the breakfast was simply delightful!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Le Medina Essaouira Thalassa Sea & Spa MGallery

Essaouira

Lovely hotel just across from the beach and within walking distance to the medina and all the wonderful shops. Wonderful and attentive staff. After almost two weeks on the road, Hotel Le Medina Essaouira was just what was needed to wind down!!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Cooking Class

Morocco

What I thought would be us watching someone else cook was actually a hands-on real cooking experience. Everyone had their own cook station and it was fun and fabulous!!! I want to go back and do a Moroccan cookie baking class!!

Quality of Experience

Food

My tajine was the best...!!! ijs!!

Guides, Drivers and Staff

Transport

Hassan II Mosque

Morocco

No matter one's religious belief and/or practices, as visit to Casablanca is not complete without a visit to the Hassan II Mosque. An imposing structure with the most exquisite craftsmanship (further appreciated on our visit to Fes). Our guide was able to convey the workings of the Mosque and it's worshippers in a very clear and concise manner. Truly an amazing visit!!

Quality of Experience

Guides, Drivers and Staff

Transport

Visit to the Majorelle Gardens

Marrakesh

Simply a beautiful and quiet place in the midst of chaotic Marrakech!

Quality of Experience

Guides, Drivers and Staff

Transport

Guided Tour of Rabat

Rabat

Even though we stared our tour in a downpour, we enjoyed our time with our extremely knowledgeable guide Noureddine. My favorite was our visit to the Kasbah Oudeyas (the blue doors!!) and it's beautiful gardens.

Quality of Experience

Guides, Drivers and Staff

Transport

Food Tour

Marrakesh

Yum....from the fruit juices, dried fruits and nut; olives; hot sandwich and delicious pastries......what a great evening and introduction to Marrakech and it's street food!

Quality of Experience

Guides, Drivers and Staff

Transport

The experience organising the trip with Maria Grazia was excellent from start to finish. Beginning with the planning of the itinerary itself and going though several iterations before landing on the final version. We then had to change our dates quite late, which was taken care of very smoothly.

Each of the three hotels were excellent, really well located and met our expectations completely. The organised trips were all very good. For Palermo, we would like to mention Salvatore (Street Food Tour) and Marilu (Private Walking Tour). They were both highly knowledgable and very engaging.

In Catania the Street Food Cooking class with Paola at Tacchi e Sapori Factory was excellent. We did have some problems finding the exact location, and the "tinyurl" link was the most accurate, although we had to manually retype that into our browser to make it work.

In Taormina, the Walking Tour with Gracie was again excellent - great knowledge of the complex history of the area, and also really flexible with the tour itself.

We did make a change to the car hire by one day, which Barbara dealt with really well, the App was a great communication tool.

Hotel Reviews

B&B In Centro Palermo

Palermo

Very centrally located, modern and clean. Very friendly and helpful staff, particularly with our late check in. If using a hire car, it would be worth contacting the hotel ahead of time to get the exact address for parking and hotel access, given it's location on a pedestrian only street.

Authenticity & Character

Modern and clean, good sized rooms. Inside a very secure office block

Location

Very central

Staff

Very friendly and accommodating

Cleanliness & Comfort

Palace Catania | UNA Esperienze

Catania

Very central. Great breakfast and amazing rooftop terrace with views of Mt Etna and the city.

Authenticity & Character

Location

Staff

Very helpful staff, particularly for organising additional tours

Cleanliness & Comfort

Hotel Taodomus

Taormina

Very central in the town, and just a 5 minute walk from a modern and secure car park. Great rooftop terrace for breakfast and sundowner drinks. The breakfast was wonderful with a big range on offer.

Authenticity & Character

Traditional hotel from the outside, but contemporary once inside.

Location

Very central. Great views of Mt Etna and the town itself.

Staff

Very helpful and attentive throughout our stay

Cleanliness & Comfort

Activity Reviews

Palermo Private Walking Tour

Palermo

Please see previous comments in summary

Quality of Experience

Guides, Drivers and Staff

Palermo Street Food Tour

Palermo

Please see earlier comments in summary

Quality of Experience

Guides, Drivers and Staff

Transport

Catania Street Food Cooking Class

Catania

Please see earlier comments in Summary

Quality of Experience

Guides, Drivers and Staff

Transport

We had some problems finding the location - please see earlier comments

Taormina Highlights Walking Tour

Italy

Please see earlier comments in Summary

Quality of Experience

Guides, Drivers and Staff

Transport

We enjoyed our trip around the Golden Triangle so much! Thank you to our guides Jain, Nish, and Vijay, who packed a ton of experiences in, and kept us laughing. Highlights were serving meals at Gurudwara Sri Bangla Sahib in Delhi, sunrise at the Taj Mahal in Agra, and touring the Amber Fort in Jaipur. Can’t wait to come back to explore more of India.

Hotel Reviews

LilyPool Hotel

The hotel is clean and the staff are very attentive, but there is a strong sewage smell from the area around the hotel that made it unpleasant to be in.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

ITC Mughal

Agra

Authenticity & Character

Location

Staff

Cleanliness & Comfort

The Imperial New Delhi

Delhi

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Review

Visit to Bangla Sahib Gurdudwara and Dilli Haat

Delhi

We had the opportunity to visit the temple and also see and participate in the massive volunteer-run operation serving thousands of meals each day. Amazing experience.

Quality of Experience

Guides, Drivers and Staff

Transport

We had a lovely time in Barcelona, I think given the requests, our trip plan was well curated and we had very good experiences. In terms of the accommodations, we had a slight issue each time we stayed at the Gran Havana with the rooms not being equitable for a family of five, but they were kind enough to move the furniture out of the way and bring a rollaway bed in each time for the fifth person to sleep on. Not having heated pools at either accommodation was also a bit of a disappointment when traveling with little kids. The driver and tour guides were all very great. I think we were a bit disappointed with the cancelation of the kayak trip because the weather turned out to be very nice on the morning that we were scheduled to go on that excursion. The mosaics class was really nice and we enjoyed the other tours as well.
Thank you Kim Kim and Helena for your help!