Kimkim Trip Reviews

4.8
Based on 21,512 ratings
Read 21,512 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

The entire trip was fantastic! Our tour guid...
Hong Kong | Feb 1 - Feb 5, 2025

Kalyani
Kalyani G.
Kirkwood, MO | Reviewed on Feb 06, 2025
The entire trip was fantastic! Our tour guide, Anna, and her 2 drivers were knowledgeable and friendly! Read more

The entire trip was fantastic! Our tour guide, Anna, and her 2 drivers were knowledgeable and friendly!

Activity Reviews
Driving to Tai Mo Shan and  Tai Po Waterfront Park  Visit
Driving to Tai Mo Shan and Tai Po Waterfront Park Visit
Hong Kong

This is a hidden gem and amazing views for those who hike.

Quality of Experience
Guides, Drivers and Staff
Transport
Cultural and Nature Explore of the Kowloon Peninsula and   Lai Chi Kok Park
Cultural and Nature Explore of the Kowloon Peninsula and Lai Chi Kok Park
Hong Kong

The gardens and pagodas were beautiful! A must see for any nature lovers

Quality of Experience
Guides, Drivers and Staff
Transport
Sightseeing in Hong Kong
Sightseeing in Hong Kong
Hong Kong

The viewpoints were lovely

Quality of Experience
P
Guides, Drivers and Staff
Transport
Local specialist: Heidi Jiang
Heidi
Heidi Jiang
Local specialist in China | Replied on Feb 06, 2025

Dear Kalyani,

Hope you are doing great.Thank you so much for your kind words! I'm thrilled to hear that you had an amazing time, especially with Anna and the drivers. We would love to welcome you back to China again in the future.

Best regards,
Heidi

KimKim made planning our trip easy!
Costa Rica | Jan 16 - Jan 29, 2025

Barb
Barb S.
Minneapolis, MN | Reviewed on Feb 05, 2025
I was impressed with KimKim from beginning to end. I worked with Olman to plan our itinerary and everything went like clockwork. All our transfers were arranged and on time. Our tours were scheduled and went off flawlessly. We stayed in wonderful lodges/hotels with no issues. We visited three areas of beautiful Costa Rica -La Fortuna, Monteverde and Manuel Antonio. Our itinerary allowed us to experience waterfalls, safari river float and hot springs in La Fortuna, cloud forests, hanging... Read more

I was impressed with KimKim from beginning to end. I worked with Olman to plan our itinerary and everything went like clockwork. All our transfers were arranged and on time. Our tours were scheduled and went off flawlessly. We stayed in wonderful lodges/hotels with no issues. We visited three areas of beautiful Costa Rica -La Fortuna, Monteverde and Manuel Antonio. Our itinerary allowed us to experience waterfalls, safari river float and hot springs in La Fortuna, cloud forests, hanging bridges hike and horseback riding in Monteverde and beach time in Manuel Antonio. In Manuel Antonio, we watched monkeys from our balcony while staying at the Jungle Vista Boutique Hotel. I Gracia from KimKim checked in us while we were in Costa Rica. Because of rain we had canceled one tour and she wanted to see if we were ok. She also answered questions I had about our departure so we felt well taken care of while there. I highly recommend KimKim and am a very satisfied customer.

Local specialist: Olman Romero
Olman
Olman Romero
Local specialist in San Jose, Costa Rica | Replied on Feb 06, 2025
Hello Barbara, Thank you so much for your kind words and for sharing your experience! It was truly a pleasure helping you plan your trip to Costa Rica, and I’m thrilled to hear that everything went smoothly. From your adventures in La Fortuna and Monteverde to your relaxing time in Manuel Antonio, it sounds like you had an amazing journey filled with unforgettable moments! I’m also glad that Graciela was able to assist you along the way—our goal is always to ensure you feel supported and... Read more

Hello Barbara,

Thank you so much for your kind words and for sharing your experience! It was truly a pleasure helping you plan your trip to Costa Rica, and I’m thrilled to hear that everything went smoothly. From your adventures in La Fortuna and Monteverde to your relaxing time in Manuel Antonio, it sounds like you had an amazing journey filled with unforgettable moments!

I’m also glad that Graciela was able to assist you along the way—our goal is always to ensure you feel supported and well taken care of throughout your trip.

We truly appreciate your recommendation and are so happy to have been a part of your Costa Rican adventure. If you ever decide to visit again, I’d love to help craft another incredible experience for you!

Pura Vida,
Olman

Memorable Moroccan experience
Morocco | Jan 17 - Feb 2, 2025

B
Brett J.
South Africa | Reviewed on Feb 05, 2025
Our 17 day trip to Morocco was everything we dreamed of! Yassine and MOBT saw to it that the planning and organization were flawless. There were no hitches at any point. Our driver Said was superb - friendly and helpful at all times. He went out of his way to ensure our comfort and to recommend places and experiences that we would enjoy. The accommodation was of an excellent standard. It was wonderful to experience living in a Riad in the Medina! All the guides provided by MOBT were extremely... Read more

Our 17 day trip to Morocco was everything we dreamed of! Yassine and MOBT saw to it that the planning and organization were flawless. There were no hitches at any point. Our driver Said was superb - friendly and helpful at all times. He went out of his way to ensure our comfort and to recommend places and experiences that we would enjoy. The accommodation was of an excellent standard. It was wonderful to experience living in a Riad in the Medina! All the guides provided by MOBT were extremely knowledgeable and helpful in providing useful recommendations and including experiences that they knew we would enjoy - Abdelgani in Rabat, Rabab in Tangier, Zahra in Fes and Marouan in Marrakech. If/when we return to Morocco, we would not hesitate to use MOBT again and to recommend their services.

Local specialist: Yassine Echcherki
Yassine
Yassine Echcherki
Local specialist in Morocco, New York, Spain | Replied on Feb 06, 2025
Thank you so much for your thoughtful and glowing review! We are thrilled to hear that your 17-day journey through Morocco was everything you dreamed of. It was truly our pleasure to ensure that every detail of your trip was seamless, and we’re delighted that our team met your expectations. We’re especially happy to hear that Said made your travels comfortable and enjoyable—he truly goes above and beyond to create unforgettable experiences. We’ll also be sure to share your kind words with... Read more

Thank you so much for your thoughtful and glowing review! We are thrilled to hear that your 17-day journey through Morocco was everything you dreamed of. It was truly our pleasure to ensure that every detail of your trip was seamless, and we’re delighted that our team met your expectations.

We’re especially happy to hear that Said made your travels comfortable and enjoyable—he truly goes above and beyond to create unforgettable experiences. We’ll also be sure to share your kind words with Abdelghani, Rabab, Zahra, and Merouan, who take great pride in showcasing the beauty and richness of Morocco. Please stay in touch and let us know if you ever decide to return to Morocco!

Foodie tour of Thailand
Thailand | Jan 13 - Feb 1, 2025

C
Carla P.
Atlanta, GA | Reviewed on Feb 05, 2025
Our first guide in Thailand, Mike, was amazing. He quickly understood why we were in Thailand (for the food) and made sure we tried all the local dishes and market treats wherever we were! Read more

Our first guide in Thailand, Mike, was amazing. He quickly understood why we were in Thailand (for the food) and made sure we tried all the local dishes and market treats wherever we were!

Hotel Reviews
Cherish Hotel Hue
Hue
Hoian Central Hotel
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Êmm Hotel Saigon
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Athena Cruise
Ha Long Bay

Wonderful room, terrible food

Authenticity & Character
Location
Overrun by other boats. A quiet bay would have been much nicer
Staff
Cleanliness & Comfort
Flower Garden hotel
Authenticity & Character
Residence Wat Damnak
Siem Reap
Authenticity & Character
Location
Staff
Cleanliness & Comfort
My Dream Boutique Resort
Luang Prabang
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Sanctuary Pakbeng Lodge
Pakbeng
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Discover Mekong Delta: Boat Ride, Local Villages, and Cycling
Discover Mekong Delta: Boat Ride, Local Villages, and Cycling
Ho Chi Minh City
Quality of Experience
Food
Guides, Drivers and Staff
Transport
So much fun! We took many forms of transport
Half Day Ho Chi Minh City Tour with Dong Khoi Street
Half Day Ho Chi Minh City Tour with Dong Khoi Street
Ho Chi Minh City

Not our thing

Half Day Cu Chi Tunnels Tour
Half Day Cu Chi Tunnels Tour
Ho Chi Minh City

Too cowded

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Full Day Hoi An City Tour with Thanh Ha Pottery Village
Full Day Hoi An City Tour with Thanh Ha Pottery Village
Hoi An
Guides, Drivers and Staff
Transport
Hoi An - countryside and ancient town exploration, local food taste
Hoi An - countryside and ancient town exploration, local food taste
Hoi An
Quality of Experience
Cooking Class at Red Bridge School & Walking Street Food Tour
Cooking Class at Red Bridge School & Walking Street Food Tour
Hoi An

Fantastic!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Full Day  Cooking Class & Dong Ba Market Tour
Full Day  Cooking Class & Dong Ba Market Tour
Hue

Not done because we didn’t get picked up

Athena Luxury Cruise-Day 2
Athena Luxury Cruise-Day 2
Ha Long Bay
Quality of Experience
Food
Athena Luxury Cruise - Day 1
Athena Luxury Cruise - Day 1
Thailand

This was a bit of a circus. Too many boats and people all doing the same thing. It would be better to cruise longer among the islands on our own.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Late Afternoon Street Food Tour in Hanoi: Fermented Pork, Grilled Fish, and More
Late Afternoon Street Food Tour in Hanoi: Fermented Pork, Grilled Fish, and More
Hanoi
Quality of Experience
Food
Guides, Drivers and Staff
Full Day Hanoi City Tour with Museum of Ethnology
Full Day Hanoi City Tour with Museum of Ethnology
Hanoi

Not our thing.

Explore Angkor Temples: Banteay Srei, Ta Prohm Temple and Prasat Kravan
Explore Angkor Temples: Banteay Srei, Ta Prohm Temple and Prasat Kravan
Siem Reap
Full Day Tour to Angkor Thom and Angkor Wat
Full Day Tour to Angkor Thom and Angkor Wat
Siem Reap
 Local Farm Visit, Waterfall & Tat Kuang Si Bear Rescue Centre
Local Farm Visit, Waterfall & Tat Kuang Si Bear Rescue Centre
Luang Prabang

The waterfall is gorgeous but would be best experienced early before the crowds. The bear center is just sad and disappointing

Quality of Experience
Guides, Drivers and Staff
Transport
Full Day Lao Cooking Class (join in ) and Night Market Tour
Full Day Lao Cooking Class (join in ) and Night Market Tour
Luang Prabang
Take the Mekong River Cruise to Luang Prabang (Join-in)
Take the Mekong River Cruise to Luang Prabang (Join-in)
Thailand
Quality of Experience
Mi
Food
Guides, Drivers and Staff
Transport
Transfer to Pakbeng by a boat ride along the Khong River (shared  boat/ Shompoo Cruise )
Transfer to Pakbeng by a boat ride along the Khong River (shared boat/ Shompoo Cruise )
Chiang Khong
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Ada Huang
Ada
Ada Huang
Local specialist in Japan | Replied on Feb 07, 2025
Dear Carla,
Greetings from Ada.Thank you for sharing your feedback. We're so glad to hear that you enjoyed your time with Mike in Thailand and that he was able to show you the best local dishes and market treats. We also appreciate your thoughts on the Athena Cruise in Ha Long Bay and we’ll definitely take that into consideration. As for the waterfall and bear rescue center in Luang Prabang, we’re sorry to hear the bear center didn’t meet your expectations.We’ll pass on your feedback about...
Read more

Dear Carla,
Greetings from Ada.Thank you for sharing your feedback. We're so glad to hear that you enjoyed your time with Mike in Thailand and that he was able to show you the best local dishes and market treats. We also appreciate your thoughts on the Athena Cruise in Ha Long Bay and we’ll definitely take that into consideration. As for the waterfall and bear rescue center in Luang Prabang, we’re sorry to hear the bear center didn’t meet your expectations.We’ll pass on your feedback about the Hoi An countryside exploration and the Ho Chi Minh City tour as well. Thanks again for your insights.

Best regards as always,
Ada

10 Day North Sumatra Tour
Indonesia | Jan 21 - Jan 30, 2025

Richard
Richard K.
Australia | Reviewed on Feb 05, 2025
Joe was great and full of excellent information. He made the interactions with our local guides very easy and ensured our trip ran smoothly and we were always taken care of at all times. Our driver ‘Dragon’ Ergon was a very safe and gave us great confidence with his calm nature putting us at ease in the hectic roads. He went above and beyond to ensure we had a comfortable time on the Sumatran roads.
We had several local tour guides and all were great with their local knowledge and always...
Read more

Joe was great and full of excellent information. He made the interactions with our local guides very easy and ensured our trip ran smoothly and we were always taken care of at all times.

Our driver ‘Dragon’ Ergon was a very safe and gave us great confidence with his calm nature putting us at ease in the hectic roads. He went above and beyond to ensure we had a comfortable time on the Sumatran roads.
We had several local tour guides and all were great with their local knowledge and always ensured we were looked after.

Activity Review
Trek in Gunung Leuser National Park
Trek in Gunung Leuser National Park
Bukit Lawang, North Sumatra

We couldn’t have gotten any luckier with our guide and the animals we saw. Our guide had amazing knowledge of the local wildlife was fantastic. His ability to quietly traverse the jungle and spot various animals was an amazing site to see. I’d highly recommend this jungle trek.

Quality of Experience
The guide put the animals before anything, ensuring we were safe but let the animals roam freely.
Guides, Drivers and Staff
Our guide was I great source of knowledge and ensured we got to see as much as possible.
Local specialist: Yuqqa Macdalena
Yuqqa
Yuqqa Macdalena
Local specialist in Bali, Indonesia | Replied on Feb 11, 2025
Hi Richard, Thank you so much for your kind words and for taking the time to share your experience! I am very happy to hear that our Sumatra Guide Joe and the other local guides made your journey through North Sumatra smooth and enjoyable. It’s wonderful to know that our driver Ergon's calm and safe driving helped you feel at ease on Sumatra’s roads! 🚗 Your jungle trek in Gunung Leuser sounds absolutely incredible! We are so happy that you had such an amazing guide and were able to see so... Read more

Hi Richard,

Thank you so much for your kind words and for taking the time to share your experience! I am very happy to hear that our Sumatra Guide Joe and the other local guides made your journey through North Sumatra smooth and enjoyable. It’s wonderful to know that our driver Ergon's calm and safe driving helped you feel at ease on Sumatra’s roads! 🚗

Your jungle trek in Gunung Leuser sounds absolutely incredible! We are so happy that you had such an amazing guide and were able to see so much wildlife. There’s nothing quite like quietly moving through the jungle and witnessing nature in its purest form. 🌿🐒✨

It was a pleasure helping you with this adventure, and I’d love to help with any future trips to Indonesia! Wishing you many more amazing travel experiences ahead.

Best regards,
Yuqqa
Travel Specialist for Indonesia

Time in Vietnam
Vietnam | Jan 21 - Jan 27, 2025

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Robin D.
Ashburn, VA | Reviewed on Feb 05, 2025
My favorite part of the trip was time I spent in Hanoi. I loved my Walking Food tour with Cherry. She was so informative and has a wonderful personality to make the tour so enjoyable. She was knowledgeable and fun. The Chaos of Hanoi was delightful. My jeep tour with Robin was also very good. Loved the train street and the Pagoda. Robin spent time teaching me about the experiences and seemed especially knowledgeable about the Pagoda. Halong bay was such a wonderful retreat from the... Read more

My favorite part of the trip was time I spent in Hanoi. I loved my Walking Food tour with Cherry. She was so informative and has a wonderful personality to make the tour so enjoyable. She was knowledgeable and fun. The Chaos of Hanoi was delightful. My jeep tour with Robin was also very good. Loved the train street and the Pagoda. Robin spent time teaching me about the experiences and seemed especially knowledgeable about the Pagoda. Halong bay was such a wonderful retreat from the city. The overnight cruise was lovely. Accommodation on the boat was very comfortable. The floating market was a marvel. The guide was terrific with bits of information about the markets and how they are diminishing. I totally enjoyed cruising the market and even getting some soup from a floating vendor. Ho Chi Min was a very different flavor than Hanoi. A bit more sophisticated. Rooftop bars and entertainment were aplenty. The war museum and tunnels were sobering. All along the trip accommodations were above my expectations and I was completely impressed with the service and punctuality of the guides. A rather pleasant surprise was all of the decorations for Luna New Year. I was unaware of the start of the celebration but was lucky enough to be there before the actual New Year. Flower markets were bursting with Orchids, Kumquat Trees and Cherry blossoms. It was very special to see.

Local specialist: Ashley Nguyen
Ashley
Ashley Nguyen
Local specialist in Hanoi | Replied on Feb 07, 2025

Dear Robin,

Thank you so much for the wonderful review! I'm thrilled you enjoyed your time in Hanoi with Cherry and had a great Jeep tour with me. It’s fantastic to hear that you appreciated the Pagoda and the peace of Halong Bay. The floating market and its history must have been fascinating, and I’m glad you enjoyed the Lunar New Year decorations!

I’m so happy to hear the accommodations and guides exceeded your expectations. It was a pleasure having you on the tour!

Safe travels and love from Realistic Asia,
Ashley

Overall, the trip was wonderful. We fully en...
France | Sep 18 - Sep 20, 2024

D
Denise J.
Naples, FL | Reviewed on Feb 05, 2025
Overall, the trip was wonderful. We fully enjoyed our excursion to Arcachon from Bordeaux and the wine region as well. The days spend in the Loire Vally were amazing, we could not have asked for more. The time spent in Paris was also exactly what we were looking for. We did have some issues with being taken to the wrong train station by an arranged driver for a day trip to Normandy. Although, Audrey was able to help us regroup and got us there the next day for an abbreviated trip, It... Read more

Overall, the trip was wonderful. We fully enjoyed our excursion to Arcachon from Bordeaux and the wine region as well. The days spend in the Loire Vally were amazing, we could not have asked for more. The time spent in Paris was also exactly what we were looking for. We did have some issues with being taken to the wrong train station by an arranged driver for a day trip to Normandy. Although, Audrey was able to help us regroup and got us there the next day for an abbreviated trip, It took additional arranging on our part also. The next time we would like a few more specific details about where to find drivers so we don't spend time looking and miss. The only other thing we would have liked is to have dinner reservations made for us , instead of spending time figuring that out. We did not make them in advance so we were relying on hotel conceirge and found some to be booked.

Local specialist: Audrey Benezech
Audrey
Audrey Benezech
Local specialist in Montpellier | Replied on Feb 05, 2025

Dear Denise,

I'm delighted to hear from you and hope you're doing well. Thank you for taking the time to share your feedback on your trip to France.
I take note of your comments. We have been working on our travel booklets—beyond the practical details of the itinerary, we now include restaurant recommendations, sightseeing suggestions, and other helpful tips for each destination!

We look forward to welcoming you to France again!
Audrey

Overall it was a great experience.
Chile | Feb 1 - Feb 4, 2025

R
Ron W.
Newark, NJ | Reviewed on Feb 05, 2025
Overall it was a great experience. Just be aware that sometimes things run on time and sometimes pickups run 30 minutes late Read more

Overall it was a great experience. Just be aware that sometimes things run on time and sometimes pickups run 30 minutes late

Activity Review
Bike Tour Laguna Cejar
Bike Tour Laguna Cejar
Chile

Great guide. Good exercise!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Tamer B. Obeid
Tamer B.
Tamer B. Obeid
Local specialist in Quito & Santiago | Replied on Feb 05, 2025

Hi Ron :)
Thank you for your valuable feedback; it is very appreciated.
Yes, in San Pedro de Atacama, the pick-up time can't be exacted when the tours are shared; that's why we were giving you an approximate schedule time. But, otherwise, I am so happy you enjoyed all the tours.
Yours,
Riwal

Amazing Trip to NZ!
New Zealand | Jan 18 - Feb 4, 2025

S
Sichao N.
Ashburn, VA | Reviewed on Feb 05, 2025

Liz was easy to work with and helped me plan my first trip to NZ. She was professional and knowledgeable about the cities I wanted to visit and recommended a few options based on my preferences. The local partner was extremely helpful on the ground to support my tours throughout the 18-day period. They were responsive and provided quick coordination when change was needed. I would highly recommend Liz for New Zealand trips and would love to work with her and the kimkim team again for another trip in the future.

Local specialist: Liz Neal
Liz
Liz Neal
Local specialist in Sydney-Auckland-Los Angeles | Replied on Feb 23, 2025

Thank you Sichao for your lovely review. I am so glad you enjoyed the trip so much !
Thank you for sending wonderful pictures of you smiling everywhere!!
I will be very happy to work with you in the future ! Reach out to us anytime.

Liz

Winter family trip to London & Amsterdam
England | Dec 25 - Jan 1, 2025

J
Jean Y.
Los Angeles, CA | Reviewed on Feb 04, 2025
The tours, attractions, and accommodations that Aleksandra helped us plan were all fabulous. In London, we particularly enjoyed the guided tour of Westminster Abbey, the high tea, and day trip to Oxford. Transportation to Amsterdam (as well as all transfers) went without a hitch. During the one hiccup in Amsterdam, where we went to the wrong location for our canal boat tour, Aleksandra responded immediately and helped us in the moment. It was truly a wonderful and memorable family trip! Read more

The tours, attractions, and accommodations that Aleksandra helped us plan were all fabulous. In London, we particularly enjoyed the guided tour of Westminster Abbey, the high tea, and day trip to Oxford. Transportation to Amsterdam (as well as all transfers) went without a hitch. During the one hiccup in Amsterdam, where we went to the wrong location for our canal boat tour, Aleksandra responded immediately and helped us in the moment. It was truly a wonderful and memorable family trip!

Hotel Reviews
Hotel Pulitzer Amsterdam
Amsterdam

Beautiful hotel with exceptional service.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Athenaeum Hotel & Residences
London

The Athenaeum was a great location for visiting tourist sites, though at night the traffic noises were a bit loud. The food at the restaurant was particularly good!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Aleksandra Sheb
Aleksandra
Aleksandra Sheb
Local specialist in England | Replied on Feb 07, 2025

Dear Jean,
Thank you so much for your kind words! I’m absolutely delighted to hear that you and your family had a wonderful trip. It was truly a pleasure assisting you in planning your journey, and it’s fantastic to know that you enjoyed all activities.
Wishing you many more amazing adventures in the future, and I’d love to help plan your next trip whenever you’re ready!
Warmly,
Aleksandra

Patagonia - exactly the way we hoped to see it.
Patagonia | Jan 16 - Jan 28, 2025

K
Karen D.
Chicago, IL | Reviewed on Feb 04, 2025
I'm 66 years old and recently retired. My husband and I are well traveled and I usually plan our trips. There were so many moving parts to visiting Patagonia that I searched for help with the plans. I was lucky enough to stumble upon Dittmar/KimKim and even luckier to work with Erin. Erin was very help from the moment I reached out and I was happy to know that she lived in Chile!! Erin and I had many conversations regarding what we wanted and she always came back with suggestions or... Read more

I'm 66 years old and recently retired. My husband and I are well traveled and I usually plan our trips. There were so many moving parts to visiting Patagonia that I searched for help with the plans. I was lucky enough to stumble upon Dittmar/KimKim and even luckier to work with Erin. Erin was very help from the moment I reached out and I was happy to know that she lived in Chile!! Erin and I had many conversations regarding what we wanted and she always came back with suggestions or follow-ups. I told her that I was very picky about hotels and she stayed with me and found places I liked. As far as the trip is concerned, everything we agreed on came off without a hitch. I found our guides and drivers to be very friendly, helpful and cared that we were having a good time. I am so happy that I found Dittmar/KimKim and I will use them in the future.

Hotel Reviews
Mine Hotel Boutique
Buenos Aires
Authenticity & Character
Location
Great location in Palermo area of Buenos Aires
Staff
Cleanliness & Comfort
Hosteria El Puma
El Chalten

Our favorite hotel on the entire trip.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Rooms are large and modern. Just loved it here.
Design Suites Calafate
El Calafate
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Lago Grey
Torres del Paine

love love love

Authenticity & Character
Location
Staff
Cleanliness & Comfort
NOI Indigo Patagonia
Puerto Natales
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Boutique La Yegua Loca
Punta Arenas

so charming....

Authenticity & Character
Location
Staff
I left my apple earbuds in the safe of our room....discovered it days later and they found them!!
Cleanliness & Comfort
Activity Reviews
Torres del Paine Full Day Private Tour
Torres del Paine Full Day Private Tour
Chile

The Torres del Paine full day private tour was good despite the rainy weather. Our guide was very nice, helpful, and answered many of our questions. Though we only stayed at the hotel for one night, it was nice and added to the experience.

Day Trip to a Patagonian Estancia
Day Trip to a Patagonian Estancia
Chile

The day trip to the Patagonian Estancia was a standout experience. Horseback riding on the ranch followed by a wonderful lunch was beautiful and perfectly done. Everything met our expectations and style of travel. It was just perfection and beautiful.

Local specialist: Erin Wiley
Erin
Erin Wiley
Local specialist in Puerto Natales & Pucon, Chile | Replied on Feb 10, 2025

Karen! You were such an incredible help in getting the nail on the head for this trip. I really appreciate how clear you were with what kind of accommodations you love, and helping me to understand that that was a priority. We loved working with you on making this happen, and having you and Scott here with us in Patagonia, come back anytime :)

Our trip was wonderful our activities were gr...
Colombia | Jan 22 - Jan 30, 2025

stacey
stacey s.
Medford, OR | Reviewed on Feb 04, 2025
Our trip was wonderful our activities were great the people are so friendly and are eager to help in anyway they can.
I would recommend this trip again and again
Read more

Our trip was wonderful our activities were great the people are so friendly and are eager to help in anyway they can.
I would recommend this trip again and again

Hotel Reviews
Sofitel Legend Santa Clara Cartagena
Cartagena

The people are so friendly and helpful such a beautiful hotel food was amazing

Authenticity & Character
The age of hotel and how beautiful it is and wonderful staff and food
Location
Good location lots of things to do around
Staff
Friendly and helpful
Cleanliness & Comfort
Clean and comfortable
Sofitel Baru Calablanca
Cartagena

They people are so friendly and helpful the food is wonderful

Authenticity & Character
Location
Staff
So friendly and helpful
Cleanliness & Comfort
Rooms are clean and comfortable
Activity Reviews
Local Colombian Emerald Workshop
Local Colombian Emerald Workshop
Cartagena

Wonderful activity

Quality of Experience
Guides, Drivers and Staff
Transport
Traditional Coffee Tasting with Honey Pairing
Traditional Coffee Tasting with Honey Pairing
Cartagena

I now alot about coffee great activity

Quality of Experience
Guides, Drivers and Staff
Transport
Ceviche and Coconut Lemonade with Transportation
Ceviche and Coconut Lemonade with Transportation
Cartagena

This was a wonderful experience I would recommend it

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Margoth Rico
Margoth
Margoth Rico
Local specialist in Bogota | Replied on Feb 04, 2025

Dear Stacey,

Thank you so much for sharing your wonderful experience with us! We are very happy to hear that you had such a great trip and enjoyed all of the activities.

Your kind words and recommendation mean the world to us. We are incredibly grateful for your continued trust and loyalty, and it’s always a pleasure to have you and your family visit Colombia with us. Muchas Gracias!

Warm regards,
Margoth

Great introduction to CR
Costa Rica | Jan 25 - Feb 1, 2025

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Richard C.
Ashburn, VA | Reviewed on Feb 04, 2025

All the individual guides and drivers were very good, especially those on the Rio Celeste hike, they were very thoughtful in dealing with the rainy weather. The accommodations were each very different, Tenorio Lodge had exceptional wildlife and birds.

Local specialist: Bryan Leon
Bryan
Bryan Leon
Local specialist in Cartago, Costa Rica | Replied on Feb 04, 2025

Hi Richard,

Thank you for your kind words! I'm so glad to hear that you had a great experience with the guides and drivers, especially on the Río Celeste hike. It’s wonderful that they helped make the experience enjoyable despite the rainy weather. Tenorio Lodge is indeed a special place for wildlife and birdwatching—I’m happy you got to experience that!

Wishing you many more amazing adventures ahead. Let me know if I can assist you in the future!

Pura Vida,
Bryan

Fantastic Trip to Vietnam and Thailand!
Vietnam | Jan 18 - Feb 1, 2025

T
Trenton P.
Denver, CO | Reviewed on Feb 04, 2025
I recently booked a trip to Vietnam and Thailand through Doris, and I couldn’t be happier with the experience! Despite the short notice, she went above and beyond to put together an incredible itinerary that made my trip seamless and unforgettable. Doris was incredibly helpful, especially with all the last-minute issues that came up. Whether it was adjusting bookings, handling unexpected changes, or providing great recommendations, she was always there to assist and make sure everything... Read more

I recently booked a trip to Vietnam and Thailand through Doris, and I couldn’t be happier with the experience! Despite the short notice, she went above and beyond to put together an incredible itinerary that made my trip seamless and unforgettable.

Doris was incredibly helpful, especially with all the last-minute issues that came up. Whether it was adjusting bookings, handling unexpected changes, or providing great recommendations, she was always there to assist and make sure everything went smoothly.

Thanks to Doris, I had an amazing time exploring beautiful destinations, enjoying great food, and experiencing the local culture without any stress. I highly recommend her to anyone looking for a knowledgeable and dedicated travel expert. I’ll definitely be booking with her again in the future!

Local specialist: Doris Bui
Doris
Doris Bui
Local specialist in Hanoi, Vietnam | Replied on Feb 11, 2025

Dear Trenton,

Thank you for your kind words. Knowing you had a wonderful experience brings me great joy. I truly appreciate you choosing to travel with us. Wishing you good health, happiness, and many more amazing journeys ahead!

I will always be here, looking forward to welcoming you back on your next vacation.

Warmest regards,
Doris

Where to start? SUCH a terrific trip!
Morocco | Jan 19 - Jan 28, 2025

Diana
Diana W.
Atlanta, GA | Reviewed on Feb 04, 2025
Where to start? This was SUCH a terrific trip! As we were planning our Morocco trip, we Zoomed with Majid to talk about priorities for a 9-day, 2-person trip with a driver; he put together a detailed itinerary that fit our needs and budget. It took us on a counterclockwise loop from Marrakech to the desert to Fez, then Chefchauen and finally to Casablanca. Rabat, Tangier and Agadir will have to wait until next trip. We are the kind of travelers that usually prefer to make our own... Read more

Where to start? This was SUCH a terrific trip! As we were planning our Morocco trip, we Zoomed with Majid to talk about priorities for a 9-day, 2-person trip with a driver; he put together a detailed itinerary that fit our needs and budget. It took us on a counterclockwise loop from Marrakech to the desert to Fez, then Chefchauen and finally to Casablanca. Rabat, Tangier and Agadir will have to wait until next trip.

We are the kind of travelers that usually prefer to make our own itinerary, but choosing KimKim to plan our trip turned out to be a wise choice. Having a van and driver felt indulgent, but for such an epic trip, it made our trip so relaxed and enjoyable. The accommodations were mostly family-owned, safe, clean, friendly, charming places, which we loved. If you looked for things to complain about, they could be found (a light bulb out, a confusing shower controls situation, whatever), but nothing unclean or impacting sleep or hygiene, and all had decent Wifi and wonderful Moroccan food, but could also accommodate other dietary needs. Most places were riads (older, renovated buildings with a central garden/courtyard with all windows facing the courtyard), and at least this time of year (late January), quiet and super customer-oriented.

For two of us with a driver, the driver can make or break the trip; Mohamed was just terrific. Personable, low-key, smart, flexible, experienced and very safe. Since we wanted to touch a lot of far-flung bases, we were literally 30+ hours on the road. One thing I hadn't anticipated was, at least with Mohamed, how relaxing the road travel can be when you don't have to drive and don't have to worry about the unknowns. We just sat back and enjoyed the ever-changing landscapes, and whenever the urge to take a photo struck, Mohamed would pull over or tell us that a good photo spot was coming. He also was able to adapt our itinerary by stopping at local places of interest, time permitting.

That road-time also gave us plenty of time to ask whatever questions we had about the country, the people or what we were seeing out the window, which made for pretty effortless learning. I basically travel to gain perspective, and having ready answers to whatever crossed my mind was a joy.

A tension point with guided tours is that shops incentivize guides/drivers to bring customers, so you can end up in way-overpriced shops where they ply you with food/drink treats, have a personable host guide and inform you, then give you the hard sell at the end. Mohamed avoided such places, though I'm sure there are endless such establishments. Such a blessing.

In Marrakech and Fez, local guides took us through the city sites, and both were personable, knowledgeable fluent English speakers who provided good perspectives on what we were seeing. There seemed to be less personal crime in Morocco than other developing countries I've been, but Mohamed and our guides were nicely safety-oriented. We never felt unsafe, and it made for an stress-free relaxing trip. Sometimes, 9 days in a developing country can feel exhausting; with a trip like this, I could have stayed indefinitely.

We were connected with Majid via WhatsApp, in case we had any questions or concerns, which we appreciated. In the end though, we never needed to call him for anything. The only suprise along the way was a dinner with a host family that had to be cancelled due to host illness. Majid and Mohamed deftly handled that, and provided a delightful memorable private rooftop dining experience at our riad that we'll long remember.

We stumbled upon KimKim online, so we sent our deposit, part of me was thinking, I hope KimKim is real - maybe this trip is a little too good to be true? Alas - Mohammed actually WAS waiting for us at the Marrakech airport with a little sign with our name on it. And so began one of our all-time favorite trips. Morocco is a fascinating country, with friendly people, amazing landscapes, and wonderful food. And KimKim provided an unforgettable experience.

Local specialist: Majid Mrabti
Majid
Majid Mrabti
Local specialist in Morocco & France | Replied on Feb 04, 2025
Hello Diana,
Thank you so much for sharing your incredible experience! It’s wonderful to hear that your trip to Morocco exceeded expectations and that KimKim, along with my expertise and Mohamed, helped make it so seamless and memorable. From the well-planned itinerary to the comfort of having a knowledgeable driver, it sounds like every detail was thoughtfully handled.
Your description of the ever-changing landscapes, the charm of the riads, and the effortless learning along the way truly...
Read more

Hello Diana,
Thank you so much for sharing your incredible experience! It’s wonderful to hear that your trip to Morocco exceeded expectations and that KimKim, along with my expertise and Mohamed, helped make it so seamless and memorable. From the well-planned itinerary to the comfort of having a knowledgeable driver, it sounds like every detail was thoughtfully handled.
Your description of the ever-changing landscapes, the charm of the riads, and the effortless learning along the way truly captures the magic of Morocco. I’m especially happy to hear that Mohamed’s flexibility and insight added to your adventure, making road travel a highlight rather than a chore.
I completely understand the initial hesitation when booking with a company found online, but I’m so glad that your trust in KimKim paid off with such an enriching and stress-free journey. It’s also great to hear that safety, comfort, and authenticity were at the forefront of your experience.
Thank you for your kind words and for taking the time to share such a thoughtful review. I hope Rabat, Tangier, and Agadir are on your itinerary for the next trip;I would love to help plan another unforgettable adventure, and I hope to see you again soon!
Best,
Majid

Flawlessly, executed vacay
Thailand | Jan 19 - Jan 29, 2025

cynthia
cynthia F.
San Jose, CA | Reviewed on Feb 04, 2025
All of our activities went flawlessly, our accommodations were outstanding. All of our guides and hosts were very knowledgeable and service oriented. Read more

All of our activities went flawlessly, our accommodations were outstanding. All of our guides and hosts were very knowledgeable and service oriented.

Hotel Review
SALA Phuket Mai Khao Beach Resort
PHUKET

We loved the setting, beautiful gardens and outstanding customer service. Over the top-amazing breakfast buffet

Authenticity & Character
The amazing staff.
Location
Right on a beautiful white sand beach.
Staff
Everyone made our stay special.
Cleanliness & Comfort
Our room was checked on twice a day. I loved the special herbal drinks that they dropped off each afternoon.
Activity Reviews
Sunrise Phi Phi Island Joining Tour
Sunrise Phi Phi Island Joining Tour
Phuket
Food
Nice lunch and snacks
Guides, Drivers and Staff
Transport
Doi Inthanon National Park - A nature walk and culture (Kaew Mae Pan Nature Trail)
Doi Inthanon National Park - A nature walk and culture (Kaew Mae Pan Nature Trail)
Chiang Mai

Beautiful hike

Food
Guides, Drivers and Staff
Transport
Romantic Dinner on the Manohra River Cruise!
Romantic Dinner on the Manohra River Cruise!
Bangkok

Perfect way to see the city. Amazing food and service,

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Sunny Le

Incredible experience
Philippines | Jan 18 - Feb 1, 2025

C
Cybil H.
San Jose, CA | Reviewed on Feb 04, 2025
We had an absolutely incredible experience working with Sarah to plan our 2-week trip to the Philippines! From start to finish, she went above and beyond to ensure our trip was perfect. She took the time to listen to our preferences and customized an itinerary that included all the locations and excursions we wanted, plus a few amazing surprises we hadn't even thought of. Every part of our trip was well-organized, and the logistics were seamless. What stood out the most was how easy it was... Read more

We had an absolutely incredible experience working with Sarah to plan our 2-week trip to the Philippines! From start to finish, she went above and beyond to ensure our trip was perfect. She took the time to listen to our preferences and customized an itinerary that included all the locations and excursions we wanted, plus a few amazing surprises we hadn't even thought of. Every part of our trip was well-organized, and the logistics were seamless.

What stood out the most was how easy it was to communicate with Sarah. She was always quick to respond to any questions we had, no matter the time difference, and her suggestions were spot on. We never felt lost or confused about the next step in our journey because she had everything mapped out for us.

Overall, we couldn't be happier with the service and planning that Sarah provided. If you're looking to visit the Philippines, we highly recommend working with her—you won't be disappointed!

Local specialist: Sarah Lindsay
Sarah
Sarah Lindsay
Local specialist in Australia | Replied on Feb 04, 2025

Wow! Thank you so much for your amazing review :)

It truly means the world to know that you had such a fantastic experience. Planning your trip was an absolute joy, and I’m so happy that everything came together just as you hoped!

The Philippines is such a special place, and I’m thrilled you got to experience it in a way that felt perfect for you.

Wishing you many more incredible travels ahead 🌍✈️

Sarah

It was a good trip. There were a couple of t...
Peru | Dec 26 - Jan 3, 2025

J
Jewels H.
Newark, NJ | Reviewed on Feb 04, 2025
It was a good trip. There were a couple of things that I would have changed but the hotels were nice, and the rides were on time and reliable. Read more

It was a good trip. There were a couple of things that I would have changed but the hotels were nice, and the rides were on time and reliable.

Hotel Reviews
Aranwa Sacred Valley
Urubamba

this is really cool hotel. the massage was great. very interesting! we got shocked in the jacuzzi tub several times and had to call staff to fix it. the food was great. And the staff was really nice

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hatun Inti Boutique Machupicchu
Machu Picchu

the bathroom was really nice. the buffet breakfast was not great but everything else was.

Authenticity & Character
Location
Staff
hard to find anyone at the front desk.
Cleanliness & Comfort
it is a nice hotel
Novotel Cusco
Cusco

the new years eve buffet was not great b/c there was no where to sit and it was super loud but the food was good. the hotel was nice overall.

Authenticity & Character
Location
right near the square
Staff
Cleanliness & Comfort
La Hacienda Bahía Paracas
Paracas

this hotel was really nice. right on the beach. The pool was nice. You had tp ay for and reserve the hot tub which is weird because even if you pay and reserve it you may not be the only family there and we were not allowed to bring our kids who were 16

Authenticity & Character
Location
it was a little out of the way and the beach was not nice
Staff
Cleanliness & Comfort
Local specialist: Liz Karen L. Jihuallanca
Liz Karen
Liz Karen L. Jihuallanca
Local specialist in Cusco | Replied on Feb 13, 2025

Hi Jewels,
Thank you for your kind words. It was truly a pleasure helping plan your trip. I hope it left you with beautiful memories.
Take care.
Liz.

The guides and taxi drivers were very friendl...
Australia | Jan 20 - Feb 3, 2025

Russell
Russell W.
Denver, CO | Reviewed on Feb 04, 2025
The guides and taxi drivers were very friendly and very concerned about being everywhere on time and there to help us. We especially liked the QT hotel in Auckland, very exotic and very interesting,!! Would probably pass on the 10 Hour Dr. up to coast to see the 12 apostles, next time we come, The Australian open was exquisite, and we love to see the Australian people party and enjoy the event, One of my favorite activities is going to the crocodile park, just north of reef... Read more

The guides and taxi drivers were very friendly and very concerned about being everywhere on time and there to help us.

We especially liked the QT hotel in Auckland, very exotic and very interesting,!!

Would probably pass on the 10 Hour Dr. up to coast to see the 12 apostles, next time we come,

The Australian open was exquisite, and we love to see the Australian people party and enjoy the event,

One of my favorite activities is going to the crocodile park, just north of reef house, very unique and very simple to get to!! Plus we learned a lot, and it was very hands-on,!

Thank you, Vickie, appreciate all your efforts!

Local specialist: Vicky Steinhardt
Vicky
Vicky Steinhardt
Local specialist in Noosa, Australia | Replied on Feb 04, 2025

Hi Russ,
Thank you so much for your kind words! I’m delighted to hear that you had such a fantastic experience, from the friendly guides and drivers to your stay at the QT Auckland—it’s such a unique and vibrant hotel!
I truly appreciate your trust in me to help with your travels, and I’m so glad you got to experience the excitement of the Australian Open—there’s nothing quite like watching the Aussies embrace the moment and celebrate!
Thanks again,
Vicky

The trip of a lifetime!.
Costa Rica | Jan 18 - Feb 1, 2025

Mary Beth
Mary Beth S.
Los Angeles, CA | Reviewed on Feb 03, 2025
From our first interaction with Gustavo, we were impressed! Kimkim arranged our perfect trip after inquiring about our interests and preferences. We were easily able to modify our trip when our circumstances changed. The vacation itself was perfect. The hotels were amazing and the transfers from one locale to another went seamlessly. Each and every driver was friendly, informative, and accommodating. When our trips were long, our drivers suggested fabulous lunch spots! The... Read more

From our first interaction with Gustavo, we were impressed! Kimkim arranged our perfect trip after inquiring about our interests and preferences. We were easily able to modify our trip when our circumstances changed.

The vacation itself was perfect. The hotels were amazing and the transfers from one locale to another went seamlessly. Each and every driver was friendly, informative, and accommodating. When our trips were long, our drivers suggested fabulous lunch spots! The activities Gustavo suggested were amazing from the hikes through the rainforest and cloud forest to the catamaran cruise, where we snorkeled and spotted a pod of humpback whales. Over the two week adventure, we enjoyed spotting caiman, sloths, monkeys, crocodiles, raccoons, an anteater, pit vipers, and a plethora of colorful birds! This was truly the trip of a lifetime!

Local specialist: Gustavo Camperos
Gustavo
Gustavo Camperos
Local specialist in Kimkim HQ | Replied on May 09, 2025

Mary Beth,

Thank you so much for your kind words! It truly means a lot. I loved helping you plan this adventure, and I’m so happy to hear it turned out to be unforgettable—from the wildlife sightings to the rainforest hikes and catamaran cruise. It was a joy to work with you, and I’d be thrilled to help with your next adventure whenever you’re ready! 🇨🇷🦥

Why travelers love kimkim

Custom trips for independent travelers who are too busy to plan
Customize your trip with the help of a local travel specialist

Kimkim has handpicked the world’s top local travel specialists so you will have peace of mind and an unforgettable trip that meets your exact requirements.

Authentic travel experiences

Kimkim’s local specialists ensure that you will have the best experience based on up-to-date local insights. On top of that, the vast majority of your money will go straight to support and grow local economies.

Secure & easy booking

Once you are happy with the trip, you can easily book via kimkim’s secure payment platform.

Local support during your trip

You can always reach your local specialist with a quick message or call in case you hit a snag during your trip, or simply want some great local recommendations.