Kimkim Trip Reviews

4.8
Based on 16,743 ratings
Read 16,743 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Trip of a lifetime!
Tanzania | Apr 24 - May 8, 2025

P
Peter R.
Los Angeles, CA | Reviewed on May 18, 2025
My wife and I consider it great fortune to have found Stephan and the rest of the Truly Swahili team. Our trip to Uganda and Tanzania went off without a hitch, and offered memories that will last a lifetime. Stephan patiently explained all details of the trip in advance, and his choice of accommodations were absolutely perfect! Our guide Fred and driver Steven in Uganda are now considered friends, and the same can be said for our tour coordinator Irene in Tanzania, as well as our guide Kaka... Read more

My wife and I consider it great fortune to have found Stephan and the rest of the Truly Swahili team. Our trip to Uganda and Tanzania went off without a hitch, and offered memories that will last a lifetime. Stephan patiently explained all details of the trip in advance, and his choice of accommodations were absolutely perfect! Our guide Fred and driver Steven in Uganda are now considered friends, and the same can be said for our tour coordinator Irene in Tanzania, as well as our guide Kaka and driver Jambo. Our trip was not only fascinating, but it also was just plain fun! I had the privilege of trekking to get up close with gorillas in Uganda, and we then had the opportunity to see every creature Africa had to offer, ranging from giraffes and zebras to elephants, lions and rhinos. This is probably one of the last places on the planet where you can still see these beautiful creatures in their natural element, and contacting Stephan is the first step in planning the trip of your life!

Local specialist: Stephan Meyer-Buenau
Stephan
Stephan Meyer-Buenau
Local specialist in Kenya | Replied on May 20, 2025

Jambo Pete,

Thank you so much for your generous and heartfelt review. It was truly an honor to plan this journey for you, and we’re thrilled to hear how memorable and meaningful the experience was for you and Derilynn. Knowing the trip brought so much joy and discovery, and that it all went smoothly, is the greatest reward for our team. We’re incredibly grateful for your trust and kind words, and we’d be delighted to welcome you back to East Africa anytime.

Great trip itinerary developed and implemented flawlessly.
Wales | May 8 - May 15, 2025

Patsy
Patsy S.
Atlanta, GA | Reviewed on May 18, 2025
We had a fantastic trip on our first visit to Wales! Rachel and High Point Holidays took our preferences for sites, transportation, and accommodations and put together a travel plan that was exceptional. We never imagined we would see so many of the sites we were interested in during this trip. The itinerary was implemented flawlessly by accommodation hosts, guides and transportation services which were arranged for by Rachel. We enjoyed the opportunities to speak to Rachel by phone, and... Read more

We had a fantastic trip on our first visit to Wales! Rachel and High Point Holidays took our preferences for sites, transportation, and accommodations and put together a travel plan that was exceptional. We never imagined we would see so many of the sites we were interested in during this trip. The itinerary was implemented flawlessly by accommodation hosts, guides and transportation services which were arranged for by Rachel. We enjoyed the opportunities to speak to Rachel by phone, and appreciated the value of traveling with an agency located where we were going to visit in Wales. Had it not been for Rachel's willingness to help us on somewhat short notice, we would not have been able to go on this trip at this time. Rachel convinced us our trip was doable. We are so grateful. Also thanks to the beautiful Ivy Bank Guest house in Tenby, Tenby Taxis, Sarah of Stephen Griffin's team for guiding around St. David's, and Andrew with Chauffeur North Wales around Llandudno and Snowdonia.

Hotel Reviews
Ivy Bank Guest House
Tenby

Great location and beautiful accommodations. Quiet and comfortable within a short walking distance to restaurants, shops, and local sites. Would definitely stay here in the futureQ

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Belmont Llandudno
Llandudno

Lovely accommodation with beautiful views to the bay and boardwalk. Very nice staff implementing services. Beautiful breakfast. Walking distance to many restaurants, sites and shops.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Travel from  South Wales to North Wales
Travel from South Wales to North Wales
Wales
Private transfer to or from the airport
Dublin

Knowledgeable driver who got us to the hotel quickly and safely.

Quality of Experience
Guides, Drivers and Staff
Transport
Full day Exploring in Snowdonia with a Driver Guide
Full day Exploring in Snowdonia with a Driver Guide
Wales

We loved working with Andrew as our guide for two days during our trip. He is a safe driver, very knowledgeable, and he seeks travelers preferences frequently while providing options

Quality of Experience
Guides, Drivers and Staff
Transport
Private transfer
Private transfer
Wales

Andrew our guide for the prior two days of our visit also provided transportation to Liverpool airport where our departure was scheduled. Nice to have a mini-tour along the route and have the opportunity to say goodbye.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Rachel Long
Rachel
Rachel Long
Local specialist in Wales | Replied on Jun 03, 2025

Dear Patsy and Ed,
Thank you so much for reviewing your trip to Wales, it is lovely to read that you had an exceptional trip! In the short turnaround period, we worked well together to tailor the trip to include South and North Wales with the experiences that you were both looking for. I am delighted that the itinerary was implemented flawlessly by accommodation hosts, guides and transportation services.
I look forward to the opportunity to work with you both again in the future!
All the best,
Rachel

Terrific trip with KimKim
Switzerland | May 11 - May 17, 2025

D
David K.
Springfield, MA | Reviewed on May 18, 2025
My wife and I had a fantastic time in Switzerland and we thank Mathilde for listening to our needs and delivering a great trip! The hotels selected were perfect for us - we asked for 3/4 star to keep within a budget and al of the hotels were of great caliber, provided breakfast, and were in terrific locations, near everything we wanted. Mathilde calmed our nerves by offering to speak with us before the trip and in doing so, we were prepared to use the various modes of transportation - all of... Read more

My wife and I had a fantastic time in Switzerland and we thank Mathilde for listening to our needs and delivering a great trip! The hotels selected were perfect for us - we asked for 3/4 star to keep within a budget and al of the hotels were of great caliber, provided breakfast, and were in terrific locations, near everything we wanted. Mathilde calmed our nerves by offering to speak with us before the trip and in doing so, we were prepared to use the various modes of transportation - all of which ended up being very easy and convenient. We loved staying in Lucerne and exploring Mt. Rigi, were overwhelmed by the beauty of Grindelwald and I think our highlight was the e-bike tour from Interlaken. We then stayed 1 night in Zurich at a very nice hotel. Great trip and we felt totally supported by Mathilde. Highly recommend!

Hotel Reviews
Hotel Adler Zürich
Zürich
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Alpenhof
Grindelwald
Authenticity & Character
Location
It's up a huge hill which was fine for us - a bit exhausting - but provided amazing views!
Staff
Cleanliness & Comfort
Ameron Luzern Hotel Flora
Luzern
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Swiss Travel Pass
Swiss Travel Pass
Switzerland
Quality of Experience
Transport
Grindelwald First
Grindelwald First
Switzerland
Quality of Experience
Schilthorn - Piz Gloria
Schilthorn - Piz Gloria
Switzerland
Quality of Experience
E-bike tour Lauterbrunnen & Valley of 72 Waterfalls
E-bike tour Lauterbrunnen & Valley of 72 Waterfalls
Switzerland
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Mathilde Dubuisson
Mathilde
Mathilde Dubuisson
Local specialist in Villefranche-sur-Saône | Replied on May 19, 2025

Dear David,
Thank you so much for sharing about your dream trip to Switzerland. I'm so glad you had an amazing trip! The 'pre-trip' call is always so useful to discuss about the last detail and summarize all the services :)
I hope you got back home with many memories in mind, especially about the Schilthorn excursion, which was so important to you!
All the best,
Mathilde

I would not recommend using KimKim in Mexico
Mexico | Apr 12 - Apr 20, 2025

Y
Yael N.
Newark, NJ | Reviewed on May 18, 2025
This trip was actually quite disappointing and I would not contract KimKim again for a trip in Mexico. They basically outsourced to another travel agency that charged very high prices for hotels and activities (now than we'd have paid booking the same hotels on booking.com, for instance), added their own 20% charge on that, and then KimKim added their 5%. So the trip ended up costing like a trip to Norway we previously had with KimKim, but... Mexico is not Norway! The activities were nice and... Read more

This trip was actually quite disappointing and I would not contract KimKim again for a trip in Mexico. They basically outsourced to another travel agency that charged very high prices for hotels and activities (now than we'd have paid booking the same hotels on booking.com, for instance), added their own 20% charge on that, and then KimKim added their 5%. So the trip ended up costing like a trip to Norway we previously had with KimKim, but... Mexico is not Norway! The activities were nice and the hotels good location (though the room in one was way too small for a family of 4), but this trip would have cost us half the amount had we organized it ourselves. That's too big a margin. Not sure we'll use KimKim again after this experience.

Activity Reviews
Street Food Tour in Merida
Street Food Tour in Merida
Mexico

Amazing street food tour!! The only thing we regretted is doing it on our last day in Mexico, rather than earlier!

Quality of Experience
Guides, Drivers and Staff
Friendly and truly enthusiastic guide who could answer all our questions and really knew the ins and outs of Merida and local food.
Discover Scuba Diving for beginners
Discover Scuba Diving for beginners
Playa del Carmen

We had a very good experience with an attentive and skilled guide. The sea was choppy but we still had a great time.

Quality of Experience
Guides, Drivers and Staff
Transport
On the way there, seatbelts were not available on the back seat. I don't like risking my life or my kids' lives for any activity. Luckily they solved the issue before the drive back, because I'm was ready to walk back to our hotel instead (it was only half an hour walk, we could have walked on the way in had we known)
Boat trip in the Rio Lagartos Reserve and explore the Coloradas salt factory!
Boat trip in the Rio Lagartos Reserve and explore the Coloradas salt factory!
Mexico

Really fun trip, we had a great guide, he added a bunch of activities on the way, like feeding fish to birds from our hands!! Lunch at his family home was also excellent!!

Quality of Experience
Food
Guides, Drivers and Staff
Gastronomy workshop in the Mayan community of Nuevo Durango
Gastronomy workshop in the Mayan community of Nuevo Durango
Nuevo Durango

This was a really fun activity, and as a bonus we walked to their neighbor who is a bee keeper and heard all about the local (stingless) bees. Well worth it!

Quality of Experience
Food
Excellent food that we took part on cooking! And all from the local farm.
Guides, Drivers and Staff
Transport
Our transport was with a company that chose a 1+ h longer route to save on tolls. Unacceptable.
Local specialist: Hugo Romero
Hugo
Hugo Romero
Local specialist in México | Replied on May 28, 2025
Thank you so much for your kind message, Yael. We’re truly happy to hear that you had a wonderful experience overall, and we’re so grateful you took the time to share your thoughts with us. Your feedback means a lot, and we always welcome the opportunity to improve and grow. We’re sorry to hear that your impression of the pricing impacted the overall feeling of your journey. We completely understand where you're coming from. At Kimkim, the goal is to create a space where travelers can... Read more

Thank you so much for your kind message, Yael.

We’re truly happy to hear that you had a wonderful experience overall, and we’re so grateful you took the time to share your thoughts with us. Your feedback means a lot, and we always welcome the opportunity to improve and grow.

We’re sorry to hear that your impression of the pricing impacted the overall feeling of your journey. We completely understand where you're coming from. At Kimkim, the goal is to create a space where travelers can easily connect with trusted local experts—and at Rutopía, we’re passionate about turning that connection into unforgettable, one-of-a-kind travel experiences.

Behind each trip, there’s a dedicated team of local professionals who pour their knowledge, care, and time into designing something truly special. We genuinely love doing this, but to keep creating these meaningful experiences and supporting communities across Mexico, we also need to be able to generate an income from it—so we can continue doing this work with the same heart and dedication.

Of course, traveling independently can be a more economical option for some, and we absolutely respect that. Still, many of our travelers choose us to save time, avoid stress, and enjoy authentic experiences that are hard to find on their own. Our goal is always to provide not just a trip, but peace of mind, local insight, and something truly enriching.

That said, we’re so glad your journey went smoothly and without any major hiccups—that’s always one of our top priorities. Once again, thank you for your honesty, we will continue improving how we share the full value of what we offer.

We’d love to welcome you back to Mexico one day—there’s still so much beauty to discover, and we’d be thrilled to help you explore it again.

Hugo.

Ireland -
Ireland | May 11 - May 17, 2025

Anneliese
Anneliese H.
Denver, CO | Reviewed on May 18, 2025
Our overall trip and experience was phenomenal. We saw quite a lot of the country in the seven days that we spent and had time to visited family. There were no glitches, no issues, eerything went smooth. We did have one question while on our trip and it was very easily clarified by chatting with Claire. She was fantastic and did an awesome job. Read more

Our overall trip and experience was phenomenal. We saw quite a lot of the country in the seven days that we spent and had time to visited family. There were no glitches, no issues, eerything went smooth. We did have one question while on our trip and it was very easily clarified by chatting with Claire. She was fantastic and did an awesome job.

Hotel Reviews
The River Lee Hotel
Cork

Hotel was great easy to navigate Cork.

Authenticity & Character
Location
Staff
Very friendly and accomplished
Cleanliness & Comfort
Very clean and out together
Pax Guest House
Dingle

Fantastic location what you close your eyes and see when you think about Ireland

Authenticity & Character
Amazing staff and feels like a peaceful retreat
Location
Stunning
Staff
John was very attentive and spot on with every detail
Cleanliness & Comfort
Just wow
Carton House
Co. Kildare

Amazing staff and stunning property

Authenticity & Character
Every detail is looked at
Location
Beautiful property
Staff
More staff seeing to your needs than you know what to do with
Cleanliness & Comfort
Very clean old estate with charm and history around every corner
Meadowlands Hotel
Tralee, Kerry
Authenticity & Character
Location
Staff
Kind of cranky
Cleanliness & Comfort
Salthill Hotel
galway

Great location

Authenticity & Character
Location
Right in the beach
Staff
Very friendly
Cleanliness & Comfort
Activity Reviews
Welcome to Galway Walking Tour
Welcome to Galway Walking Tour
Galway

John was amazing and a delight m, full of all the side knowledge you want to hear and great wit included

Quality of Experience
Guides, Drivers and Staff
Traditional Irish Homemade Baking Scones and Bread (Kilcolgan)
Traditional Irish Homemade Baking Scones and Bread (Kilcolgan)
Ireland

Kate is a delight.

Quality of Experience
Guides, Drivers and Staff
Visit Blarney castle and kiss the stone
Visit Blarney castle and kiss the stone
Ireland

This is a great experience. I think everyone should do it. The grounds are what makes this experience. The castle itself is like many other castles, but the history and the grounds with their gardens and pathways just stunning.

Quality of Experience
Guides, Drivers and Staff
Blasket Wildlife Eco Tour
Blasket Wildlife Eco Tour
Dingle Town

This was an unexpected delight We had a great tour guide from the local area told us all the ins and outs were able to see some seals playing in the water the puffins and the sea birds diving for fish plus the scenery was amazing.

Cliffs of Moher Visitor Center tickets
Cliffs of Moher Visitor Center tickets
Ireland

This was great. We went at the end of the day right as they were about to be done so there weren’t as many people. I guess there can be quite a few. We were able to walk around after driving in the car for a long distance. It was great to stretch your legs. Many pictures cows right up against the barrier very charming.

Afternoon Tea in The Gallery at Adare Manor
Afternoon Tea in The Gallery at Adare Manor
Ireland

This was a treat. The estate is absolutely gorgeous the history was interesting. You felt like you were and an old Irish nobleman’s house having tea. The staff was very attentive and friendly the food unexpectedly delicious with such charm put into the desserts.

Local specialist: Claire Monfray
Claire
Claire Monfray
Local specialist in Lyon | Replied on May 19, 2025
Dear Anneliese, Thank you so much for your wonderful and detailed feedback. I’m thrilled to hear that your overall trip and experience were phenomenal, and that you had the chance to see many parts of the country while also visiting family. It’s great to know everything went smoothly and that there were no glitches—your satisfaction is our top priority! I’m also pleased I could assist with your question during the trip, and I appreciate your kind words about my support. The entire High... Read more

Dear Anneliese,

Thank you so much for your wonderful and detailed feedback. I’m thrilled to hear that your overall trip and experience were phenomenal, and that you had the chance to see many parts of the country while also visiting family. It’s great to know everything went smoothly and that there were no glitches—your satisfaction is our top priority!

I’m also pleased I could assist with your question during the trip, and I appreciate your kind words about my support. The entire High Point Holidays Team and I would be absolutely delighted to help you again should you decide to return to Europe. We’d love to be part of your next adventure!

Thanks once again for sharing your positive experience.

Warm regards,
Claire & High Point Holidays Team

Similar to "Lisbon, Porto & the Algarve - 10 Days"
Portugal | May 5 - May 17, 2025

M
Michael M.
Chicago, IL | Reviewed on May 18, 2025
This was a nice trip to Portugal and for the most part we enjoyed the itinerary put together by our local specialist. A couple notable issues with this trip however. First, our day tour of Sintra did not visit the locations as described in our itinerary. While we liked our guide Marta, she did not take us to Pena Palace which was specifically listed as the tour location. This was a disappointment for us. Second, due to the train strike in Portugal we had to book bus tickets on our... Read more

This was a nice trip to Portugal and for the most part we enjoyed the itinerary put together by our local specialist. A couple notable issues with this trip however. First, our day tour of Sintra did not visit the locations as described in our itinerary. While we liked our guide Marta, she did not take us to Pena Palace which was specifically listed as the tour location. This was a disappointment for us. Second, due to the train strike in Portugal we had to book bus tickets on our own, even after we alerted Espiritu Travel that this was a situation and needed to be addressed. Their response was lax so we had to take matters into our own hands.
We really enjoyed our kimkim trip to Columbia (2024) but this time left us with a few concerns about booking through them again. This was still a nice trip, but was disappointed by a few of the mistakes.

Hotel Review
Vivenda Miranda
Lagos

This hotel was very nice and we enjoyed eating at the restaurant twice. Friendly and knowledgeable staff.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Get to Know Lisbon with a Local
Get to Know Lisbon with a Local
Lisbon

Knowledgeable guide although we visited many of these areas previously. Not the most interesting of our tours on this trip.

Quality of Experience
Guides, Drivers and Staff
Lisbon Roots, Food & Cultural Walk
Lisbon Roots, Food & Cultural Walk
Portugal

We had a wonderful guide Daniel. His tour was an ideal way to begin our Portugal vacation.

Quality of Experience
Food
Guides, Drivers and Staff
Guided Visit of Porto
Guided Visit of Porto
Porto

Celia was our favorite guide of the entire trip. She was friendly, knowledgeable and a great ambassador for Porto. This quickly became our favorite city in Portugal after spending time with Celia.

Quality of Experience
Guides, Drivers and Staff
Douro Valley Excursion with Wine & Olive Oil Tastings & River Cruise
Douro Valley Excursion with Wine & Olive Oil Tastings & River Cruise
Porto

Our day in the Douro Valley with Michael was another highlight of the trip. He was fun, smart and great leading a large (and drunk) tour group. I highly recommend.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Private Day Excursion: Sintra, Cascais & Estoril
Private Day Excursion: Sintra, Cascais & Estoril
Portugal

We enjoyed our guide Marta but did not visit the sites as described. We were disappointed not to see Pena Palace.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Boat Excursion Inside Benagil Caves
Boat Excursion Inside Benagil Caves
Portugal

The tour was fine - not amazing. The Benagil Cave was a bit hyped up - we saw caves just a nice closer to Lagos.

Quality of Experience
Guides, Drivers and Staff
Transport
Dinner With Locals at a Local Home
Dinner With Locals at a Local Home
Lisbon

Sofia and Carlos were wonderful hosts. We enjoyed this intimate experience with Lisbon locals as our last event in Portugal.

Quality of Experience
Food
Guides, Drivers and Staff
Local specialist: Beatriz De Pablo Rocha
Beatriz
Beatriz De Pablo Rocha
Local specialist in Madrid | Replied on May 29, 2025
Hi Michael! Thank you for taking the time to share your feedback!
I'm sorry to learn that parts of the experience didn’t meet your expectations.
Regarding the Sintra day tour, the itinerary included as described, tickets to the Monserrate Palace in place of Pena Palace, as this is always thoughtfully chosen by our side to provide a more relaxed and less crowded experience compared to Pena Palace. While a visit to Pena was not requested at any point, we would have gladly included it if it had...
Read more

Hi Michael! Thank you for taking the time to share your feedback!
I'm sorry to learn that parts of the experience didn’t meet your expectations.
Regarding the Sintra day tour, the itinerary included as described, tickets to the Monserrate Palace in place of Pena Palace, as this is always thoughtfully chosen by our side to provide a more relaxed and less crowded experience compared to Pena Palace. While a visit to Pena was not requested at any point, we would have gladly included it if it had been of your interest :) - As for the train strike (something completely out of our control), our team was actively in communication with you at the time and working on alternative arrangements. We understand that you chose to book bus tickets on your own while that process was underway.
I'm grateful that you had such a positive experience on your Colombia trip with KimKim, and we truly hope to have the opportunity to support your travels again with the team!
Warm regards, Bea.

Turkey 2025 with friends
Turkey | May 4 - May 9, 2025

Sushma
Sushma S.
Chicago, IL | Reviewed on May 18, 2025
Driver from and to airport were great. Hotel was nice but not many workers spoke English especially at the bar and restaurant. Had to use Google translate, surprising since most of people who stayed there were from US, Canada or Britain. Overcharged us for alcohol,a glass of prosecco was $30 and red wine was $20. Sebil, our tour guide was good except walked fast and didn't check to see if we were always behind her. She also didn't always know answers to questions we asked about... Read more

Driver from and to airport were great. Hotel was nice but not many workers spoke English especially at the bar and restaurant. Had to use Google translate, surprising since most of people who stayed there were from US, Canada or Britain. Overcharged us for alcohol,a glass of prosecco was $30 and red wine was $20.

Sebil, our tour guide was good except walked fast and didn't check to see if we were always behind her. She also didn't always know answers to questions we asked about historical times.

Overall had fun with old college friends. Loved exploring the streets in the evening. Loved Turkish tea, coffee and sweets

Hotel Review
The Galata Istanbul Hotel - MGallery

Clean rooms but most workers didn't speak English. Wouldn't recommend restaurant, food on menu is not what you were given. Waiter didn't understand we were vegetarian and kept bringing us shrimp. Asparagus risotto didn't have asparagus. Overcharged for alcohol.

Authenticity & Character
Location
Walkable to tram, stores, restaurants
Staff
Speak English
Cleanliness & Comfort
Activity Reviews
Discover Byzantine + Ottoman Istanbul
Discover Byzantine + Ottoman Istanbul
İstanbul
Quality of Experience
Guides, Drivers and Staff
Guide was walking fast and didn't always make sure we all together on streets of Istanbul
Transport
Explore the Dolmabahçe Palace
Explore the Dolmabahçe Palace
İstanbul
Quality of Experience
Guides, Drivers and Staff
Transport
Private Boat Tour on the Bosphorus
Private Boat Tour on the Bosphorus
İstanbul

Boat was late, many of us slept on tour.

Quality of Experience
Guides, Drivers and Staff
Eminönü Heritage Tour: Explore the Historical Bazaars and Ottoman Architectural Sites of Istanbul
Eminönü Heritage Tour: Explore the Historical Bazaars and Ottoman Architectural Sites of Istanbul
İstanbul
Quality of Experience
Guides, Drivers and Staff
Transport
Visit Zeyrek Cinili Hamam: Relaxing Turkish Bath + Beautiful Museum
Visit Zeyrek Cinili Hamam: Relaxing Turkish Bath + Beautiful Museum
İstanbul

Amazing experience, highly recommend

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Berat Ornek
Berat
Berat Ornek
Local specialist in Turkey | Replied on May 19, 2025

Dear Sushma,

Many thanks for this positive review! We appreciate your valuable feedback and are happy to hear you had a great time in Turkey.

Thanks for choosing us as your travel companions and we look forward to hosting you here again.
Best,
Berat

A perfect, well-planned experienxce!
Norway | May 12 - May 17, 2025

V
Valerie P.
Boston, MA | Reviewed on May 18, 2025
What an adventure! From start to finish, everything was seamless and easy to understand. We started in Oslo and explored on our own; the train to Flam lived up to the hype; having reserved seats by the Kimkim team was so helpful. We had some memorable tours in Flam, but the water trip/ cheese tasting (Nathan was our fabulous guide) and the hike up the waterfall with Bjorn (the best guide we had all rip) were huge highlights. We really enjoyed the private floating sauna and can't imagine... Read more

What an adventure! From start to finish, everything was seamless and easy to understand. We started in Oslo and explored on our own; the train to Flam lived up to the hype; having reserved seats by the Kimkim team was so helpful. We had some memorable tours in Flam, but the water trip/ cheese tasting (Nathan was our fabulous guide) and the hike up the waterfall with Bjorn (the best guide we had all rip) were huge highlights. We really enjoyed the private floating sauna and can't imagine making the trip without that experience. The ferry to Bergen was great too. Just an easy, exciting, memorable trip that was so carefully constructed to our specific interests and limited time.

Hotel Reviews
Oslo Guldsmeden
Oslo

Very cute vibe but maybe a little out of town for some. We enjoy walking so it wasn't an issue for us, and there is great public transportation.

Authenticity & Character
This hotel has a spa vibe with beautiful decorating and comfy rooms
Location
Close to public transportation but a bit far from most things
Staff
Very friendly and helpful staff
Cleanliness & Comfort
The beds are very comfortable
Flåmsbrygga Hotel
Flåm

The Flamsbrygga hotel is the obvious choice of places to stay in Flam, as it is in the center of town and the restaurants and pub and all connected to it. You will see a lot of traffic from the cruise ships but when they come, the whole town is overrun anyway and it's unavoidable.

Authenticity & Character
Very charming camp-like vibe
Location
In the heart of the town
Staff
Cleanliness & Comfort
Clarion Hotel Admiral
Bergen

Excellent location, beautiful hotel with great views. The buffet breakfast was superb.

Authenticity & Character
Beautiful rooms with great views
Location
Right on the water and easy to reach
Staff
The front desk was only ok- when we checked in, the woman gave us to single rooms and one double room for the 5 of us. I know we had reserved two superior doubles and a single. She also gave us misinformation about our taxi pickup for our departure day. HOWEVER, the staff at breakfast was excellent- a special shout out to the man who was clearing tables and was quite attentive
Cleanliness & Comfort
Beds were very comfy, bathroom showers had great water pressure
Activity Reviews
Fjord RIB Safari & Undredal Cheese Tasting (One Way)
Fjord RIB Safari & Undredal Cheese Tasting (One Way)
Flåm

Our guide, Nathan, was very informative and provided a lot of details about the area. The cheese tasting was fun. We never felt pressured to buy anything. The suits are really warm and help protect against the wind. We were given lots of opportunities to take some amazing photos.

Quality of Experience
Well timed and lots of beautiful vistas
Guides, Drivers and Staff
Nathan was excellent. I liked that he reviewed safety protocols (especially what to do if he was somehow incapacitated)
Transport
Private Floating Sauna Experience
Private Floating Sauna Experience
Norway

One of the highlights of our trip! A perfect experience.

Quality of Experience
Beautiful view, and really gave us a chance to experience the fjord
Guides, Drivers and Staff
There was not much guidance required. They were fine.
Culture & Nature Excursion by Electric Minibus
Culture & Nature Excursion by Electric Minibus
Flåm

The best part was touring the old village. We didn't really need the stop at the shoe factory, but I understand why that would appeal to some.

Quality of Experience
Guides, Drivers and Staff
Our driver was very patient with us, as we took a long time with pictures
Transport
Very comfortable
Food & Culture Walk
Food & Culture Walk
Bergen

This was a little longer than necessary- we could have seen and tasted everything in 2 1/2 hrs instead of 3 1/2 (it ran long)

Quality of Experience
Good food and the guide was sure to provide alternatives to those who had dietary restrictions
Guides, Drivers and Staff
The pacing was a little slow and we would have preferred to spend less time on the tour overall
Transport
we walked!
Waterfall Hike & Stegastein Viewpoint Experience
Waterfall Hike & Stegastein Viewpoint Experience
Flåm

One of our favorite activities during our trip. The guide was so knowledgeable and helpful, especially when it came to more tricky footing along the trail.

Quality of Experience
Beautiful views, great to be out in nature and experience the magic of the area
Guides, Drivers and Staff
Bjorn was our favorite tour guide. He was really knowledgeable and friendly, and had some great stories and information to share.
Transport
Very comfortable and we were given lots of time to take pictures and enjoy the views
Local specialist: Mar Quiñones

Initially, I was a bit hesitant to use an onl...
Scotland | May 8 - May 16, 2025

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Cheryl C.
Dallas, TX | Reviewed on May 18, 2025
Initially, I was a bit hesitant to use an online travel planner, but after working with Tania, I’m completely converted—she’ll be my go-to for any future trips to Europe. From the very beginning, she made the process smooth and personal. We had several detailed conversations where she really listened to what I wanted, and then she presented thoughtful, well-researched options for each of the towns we wanted to visit. Tetiana handled all the logistics, booking five great hotels, several... Read more

Initially, I was a bit hesitant to use an online travel planner, but after working with Tania, I’m completely converted—she’ll be my go-to for any future trips to Europe. From the very beginning, she made the process smooth and personal. We had several detailed conversations where she really listened to what I wanted, and then she presented thoughtful, well-researched options for each of the towns we wanted to visit.

Tetiana handled all the logistics, booking five great hotels, several activities, and providing us with a thorough outline of things to do and places to see. Every recommendation hit the mark. Some of our highlights included a fantastic guided tour of Edinburgh, visiting Holyrood Palace, and hiking up Arthur’s Seat. The Isle of Skye was another standout with its breathtaking scenery and incredible hikes.

What really set Tetiana apart was her support during the inevitable travel hiccups—lost luggage, a flat tire, and other minor issues. She was just a message away and always ready with helpful advice and calm reassurance. It made such a difference to know we had someone in our corner throughout the trip.

I can’t recommend Tetiana highly enough. She made our Scotland trip not just easier, but better in every way.

Hotel Review
Apex Waterloo Place
Edinburgh

Great location, nice hotel.

Activity Review
Edinburgh Castle & Old Town Private Tour
Edinburgh Castle & Old Town Private Tour
Edinburgh

Shanna was great. Perfect for the first day.

Quality of Experience
Guides, Drivers and Staff
Local specialist: Tetiana Smal
Tetiana
Tetiana Smal
Local specialist in London | Replied on May 26, 2025
Dear Cheryl, Thank you so much for your incredibly kind message — it was a joy to read, and I appreciate it more than I can say.
I’m genuinely delighted that the trip turned out to be such a meaningful and enjoyable experience for you. It’s always my goal to make travel not only smooth but also truly memorable, and it’s wonderful to hear that the itinerary and activities along the way made a real difference.
Scotland is such a magical place, and I’m so glad you were able to connect with its... Read more

Dear Cheryl,

Thank you so much for your incredibly kind message — it was a joy to read, and I appreciate it more than I can say.
I’m genuinely delighted that the trip turned out to be such a meaningful and enjoyable experience for you. It’s always my goal to make travel not only smooth but also truly memorable, and it’s wonderful to hear that the itinerary and activities along the way made a real difference.

Scotland is such a magical place, and I’m so glad you were able to connect with its landscapes, culture, and charm. Being able to help bring that to life for you and your family was truly fulfilling.

Thank you again for your trust — I’ll be here whenever you’re ready to dream up your next adventure.

With all best wishes,
Tania

Amazing trip to Norway!!We have traveled all over tusing var...
Norway | May 6 - May 17, 2025

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Elise L.
Newark, NJ | Reviewed on May 18, 2025

We have traveled all over the world using various travel companies, and this was by far one of the best! Katie was wonderful in helping us plan a trip that fit our needs and continued to “be at our side” during the trip as well., She was professional, accessible and passionate about getting everything perfect- from the itinerary, to the hotels and even fabulous restaurant suggestions. All our connections from air to sea to rail went off without a glitch. I would not hesitate to use Kim Kim again to book our next trip!

Local specialist: Katie Acheson-Gray
Katie
Katie Acheson-Gray
Local specialist in Sørreisa | Replied on May 19, 2025

Hi Elise,

Thank you so much for your kind review! So great to hear you both had a wonderful time here. It really was my pleasure organising this trip 😊

All the best,
Katie

Wonderful time in Japan
Japan | May 5 - May 16, 2025

Edward
Edward T.
Morocco | Reviewed on May 18, 2025
We had an amazing time in Japan! The itinerary provided meant we got to see different locations and aspects of Japan that we wouldn't have done without help. We had a good mix of city and scenery and accommodation, both smaller Japanese style and larger hotels. Ben was responsive to our questions and suggested changes.
The guides (Miki, Betty, Yuki and Ursala) were fantastic, answering all our questions and giving insight on Japanese culture. Thank you so much to KimKim and team!
Read more

We had an amazing time in Japan! The itinerary provided meant we got to see different locations and aspects of Japan that we wouldn't have done without help. We had a good mix of city and scenery and accommodation, both smaller Japanese style and larger hotels. Ben was responsive to our questions and suggested changes.
The guides (Miki, Betty, Yuki and Ursala) were fantastic, answering all our questions and giving insight on Japanese culture. Thank you so much to KimKim and team!

Hotel Reviews
Shiba Park Hotel
Tokyo
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Temple Lodging Shukubo Kakurinbo
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hakone Kyuan
Kanagawa
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Yuyaruru Saisai
Kanazawa
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Kyoto Tokyu Hotel
Kyoto
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Oyado Koto no Yume
Takayama
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Karaksa hotel grande Shin-Osaka Tower
Osaka
Authenticity & Character
Staff
Cleanliness & Comfort
Activity Reviews
Discover Kyoto's Timeless Treasures by Public Transport: A Guided Tour of Culture, Cuisine, and Charm
Discover Kyoto's Timeless Treasures by Public Transport: A Guided Tour of Culture, Cuisine, and Charm
Kyoto
Quality of Experience
Kyoto, whilst interesting and with a long history, is very touristy.
Food
Guides, Drivers and Staff
We really liked Ursala-san! She was knowledgeable about Japan whilst also providing context in comparison with other Asian countries. Being similar ages we found her very relatable and enjoyable company. She always made sure we were looked after!
Transport
 Explore Tokyo's Rich Heritage: Tsukiji Outer Market,Imperial palace, Shibuya crossing  by public transport
Explore Tokyo's Rich Heritage: Tsukiji Outer Market,Imperial palace, Shibuya crossing by public transport
Tokyo

Excellent, but would have been helpful to know that some shops in the market were closed due to the holiday and that this would have been better on another day.

Quality of Experience
Guides, Drivers and Staff
Miki-san was amazing! We loved hearing about life in Japan and she really brought it to life with personal anecdotes. Knowledgeable about the history and conscientious to Bryony's pregnancy.
Transport
Morning tour in Minobu and then private transfer to Hakone
Morning tour in Minobu and then private transfer to Hakone
Japan
Quality of Experience
Guides, Drivers and Staff
Transport
Private transfer from Tokyo to Minobu enroute tour to Mt. Fuji
Private transfer from Tokyo to Minobu enroute tour to Mt. Fuji
Japan
Quality of Experience
Food
Guides, Drivers and Staff
Betty-san was very sweet! She was kind and generous with regards to Bryony's pregnancy. Driver was very smooth and the car was great.
Transport
Day trip : Kanazawa to Takayama with Unique Experiences (By Public Transportation)
Day trip : Kanazawa to Takayama with Unique Experiences (By Public Transportation)
Japan
Quality of Experience
Food
Guides, Drivers and Staff
Yuki was brilliant, he was very knowledgeable and answered all of our questions about Takayama and Gokayama. He was thoughtful in suggesting a private car given Bryony's pregnancy. Hopefully we will come back and go skiing with him!
Transport
Arashiyama One-Day Tour: Giouji Moss Temple, Bamboo Grove, and Transfer to Osaka
Arashiyama One-Day Tour: Giouji Moss Temple, Bamboo Grove, and Transfer to Osaka
Japan
Quality of Experience
Moss temple was great, really enjoyed it being a bit quieter!
Guides, Drivers and Staff
See Kyoto review
Transport
Day trip to Hiroshima and Miyajima by public transport
Day trip to Hiroshima and Miyajima by public transport
Osaka
Quality of Experience
Guides, Drivers and Staff
See Kyoto review
Transport
Local specialist: Ben Tanaka
Ben
Ben Tanaka
Local specialist in Japan, China | Replied on May 19, 2025
Hi Edward, Thank you so much for your kind words! I'm truly delighted to hear that you had an amazing time in Japan and that the itinerary helped you discover both the vibrant cities and the beautiful scenery. It was a pleasure helping you plan your journey, and I’m so glad to know the guides—Miki, Betty, Yuki, and Ursala—made your experience even more memorable with their knowledge and warmth. Wishing you all the best as you prepare to welcome your little one—what an exciting new chapter!... Read more

Hi Edward,

Thank you so much for your kind words! I'm truly delighted to hear that you had an amazing time in Japan and that the itinerary helped you discover both the vibrant cities and the beautiful scenery. It was a pleasure helping you plan your journey, and I’m so glad to know the guides—Miki, Betty, Yuki, and Ursala—made your experience even more memorable with their knowledge and warmth.

Wishing you all the best as you prepare to welcome your little one—what an exciting new chapter! May your growing family be blessed with joy, health, and many more beautiful adventures in the years to come.

Best regards,
Ben

Our driver Karim was awesome. Had a free eat ...
Morocco | May 10 - May 16, 2025

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Carmen P.
Houston, TX | Reviewed on May 18, 2025
Our driver Karim was awesome. Had a free eat experience and if I go back to Morocco would definetely live to have him.
The same can be said for all out tour guides, shariff in Fes, Mohammed our food tour guide in Marrakech but about all Hanan, our tour guide in Marrakech. She was very knowledgeable, smart and super informative. Overall a good experience.
My favorite hotel the Lina Riad in the blue city
Read more

Our driver Karim was awesome. Had a free eat experience and if I go back to Morocco would definetely live to have him.
The same can be said for all out tour guides, shariff in Fes, Mohammed our food tour guide in Marrakech but about all Hanan, our tour guide in Marrakech. She was very knowledgeable, smart and super informative. Overall a good experience.
My favorite hotel the Lina Riad in the blue city

Hotel Review
Lina Ryad & Spa
Chefchaouen

Loved this place. Would recommend it to anyone . Location, service and the place was simply beautiful

Authenticity & Character
Location
Beautiful
Staff
Cleanliness & Comfort
Local specialist: Abdellah El Asely
Abdellah
Abdellah El Asely
Local specialist in Marrakech | Replied on May 19, 2025

Hi Carmen,

Thank you for your lovely message. We’re really happy to hear that you had a great time in Morocco!

It’s always great to know when our team leaves a lasting impression, from the warm hospitality of your driver to the knowledgeable and engaging local guides along the way. We're especially happy that your time in Marrakech and the blue city brought such special moments; those are truly unforgettable places.

We’d love to help you plan your next Moroccan adventure when the time comes!

Warm wishes,
Abdel

Top notch travel agency
Galapagos Islands | Jul 1 - Jul 10, 2026

A
Amy S.
Los Angeles, CA | Reviewed on May 17, 2025
Kimkim and Link Experiences planed a trip to the Galapagos for is in May 2025. Everything about their service was top notch. They planned our air from Quito to Santa Cruz, all our transfers, ferries, hotels and excursions. When our US flight was delayed by a day due to weather they immediately changed our Quito flight, all transfers, hotels and excursions. They made everything so painless for us. They had a representative waiting for us any time we traveled or did an excursion. They even... Read more

Kimkim and Link Experiences planed a trip to the Galapagos for is in May 2025. Everything about their service was top notch. They planned our air from Quito to Santa Cruz, all our transfers, ferries, hotels and excursions. When our US flight was delayed by a day due to weather they immediately changed our Quito flight, all transfers, hotels and excursions. They made everything so painless for us. They had a representative waiting for us any time we traveled or did an excursion. They even helped us through the complexity of checking in at the Quito airport. We stayed on Santa Cruz for two nights and Isabella for three nights. On Santa Cruz we had a private guide (Reuben) who was so knowledgeable and friendly. He took us to a local ranch to see the giant tortoises and have a nice lunch then to the lava tunnels. It was fantastic. The next day we snorkeled and swam at Tortuga Bay. There were iguanas everywhere. It was beautiful. Then again a nice lunch at a local restaurant then the Charles Darwin research station and more snorkeling nearby. We stayed at the Blu Galapagos hotel which was very nice. Then in Isabella we stayed at the Iguana Crossing hotel which was also very nice. We did a shared group Tintoreras tour with some nice snorkeling. Then the next day a shared group Los Tuneles tour which was unbelievable. We saw two blue footed boobies doing their mating dance not more than 3 feet from us. We snorkeled with penguins and lots of sea turtles, also saw some sharks and sea horses. Then on our last day we had another amazing guide (Julio). We did a very informative nature walk to the giant tortoise breeding center. We also saw flamingos in their natural environment. Our only regret is that we didn't stay longer. Travel from San Diego was two days on either end of the trip and with the weather delays in Dallas our travel days were almost as many as our vacation days. In all our future trips we will always look for kimkim, they just made everything so hassle free. And they planned all our excursions, I just vaguely gave advice that we wanted to see wildlife and do some snorkeling and they made sure we hit all the best spots. They even checked us in to our hotels to make sure all was in order. And on days we were traveling or doing an excursion early they made sure we had a box breakfast at the front desk. We LOVE kimkim and Link Experiences.

Local specialist: María Belén Villacrés
María Belén
María Belén Villacrés
Local specialist in Quito | Replied on May 20, 2025
Dear Amy & Rocco, Thank you so much for your kind and thoughtful words — we truly appreciate you taking the time to share your experience. It makes us incredibly happy to know that your trip to the Galápagos was so memorable and that everything went smoothly, even with the unexpected flight delay. We're thrilled that you enjoyed the company of our guides, Rubén and Julio, and that you had the chance to witness the incredible wildlife and beauty of the islands. It was a real pleasure to... Read more

Dear Amy & Rocco,

Thank you so much for your kind and thoughtful words — we truly appreciate you taking the time to share your experience. It makes us incredibly happy to know that your trip to the Galápagos was so memorable and that everything went smoothly, even with the unexpected flight delay.

We're thrilled that you enjoyed the company of our guides, Rubén and Julio, and that you had the chance to witness the incredible wildlife and beauty of the islands. It was a real pleasure to assist you throughout this adventure.

Sending you both a warm hug from Ecuador — we’ll be here for you whenever you’re ready for your next journey!

Warm regards,

María-Belén & the Link Experiences Team

Rita and our local guides were incredibly hel...
Spain | Apr 27 - May 11, 2025

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Katie D.
Thousand Oaks, CA | Reviewed on May 17, 2025
Rita and our local guides were incredibly helpful. The travel app with the itinerary was so organized and had everything we needed. Every pick up and tour was exactly on time. I can't express how grateful I am for all the attention to detail. Rita and the local guides were always friendly and helpful. Read more

Rita and our local guides were incredibly helpful. The travel app with the itinerary was so organized and had everything we needed. Every pick up and tour was exactly on time. I can't express how grateful I am for all the attention to detail. Rita and the local guides were always friendly and helpful.

Hotel Reviews
Hospederia San Martin Pinario
Santiago de Compostela

This hotel was beautiful, we had a wonderful time here. The dinner was spectacular.

Authenticity & Character
Location
No
Staff
Cleanliness & Comfort
PortoBay Marquês
Lisbon

We had a great experience here. The amenities were great, including the rooms and breakfast. The hotel staff also did a great job when there was an extended power outage, making sure people were comfortable and taken care of. We are grateful!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Porto Charming Hotel
Porto
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Bed was very hard
Hotel Duarte
Arcade de Riba

Clean but basic accommodation but was fine for our needs

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Alda Estación Pontevedra
Pontevedra
Authenticity & Character
Location
Staff
Staff was helpful and friendly
Cleanliness & Comfort
Hotel O Cruceiro
Caldas de Reis - PONTEVEDRA
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Scala
Padrón

Staff was rude. We actually opted to not have dinner there (which was already paid for) so we didn't have to deal with them.

Authenticity & Character
Location
Long walk from downtown
Staff
Staff was very rude, especially the woman in the cafe. She was rude to multiple people, not just our group. Very apparent we were an inconvenience.
Cleanliness & Comfort
Hotel was clean
Activity Reviews
Lisbon Fado Dinner Experience
Lisbon Fado Dinner Experience
Spain

Excellent

Quality of Experience
Food
Guides, Drivers and Staff
Get to Know Lisbon with a Local
Get to Know Lisbon with a Local
Lisbon
Quality of Experience
Guides, Drivers and Staff
Dinner With Locals at a Local Home
Dinner With Locals at a Local Home
Lisbon

Ana was awesome and we loved this experience. Food and company was excellent.

Quality of Experience
Food
Guides, Drivers and Staff
Private Day Excursion: Sintra, Cascais & Estoril
Private Day Excursion: Sintra, Cascais & Estoril
Spain

Guides were excellent as was the lunch stop

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Get to know Porto by E-bike
Get to know Porto by E-bike
Porto

It was raining and our guide (Pedro?) was happily willing to continue the tour. He did an excellent job and the tour was great

Quality of Experience
Guides, Drivers and Staff
Transport
Day Excursion to Douro Valley:  Wine Tasting & River Cruise
Day Excursion to Douro Valley: Wine Tasting & River Cruise
Porto

Guide and driver were excellent. Wineries and lunch also excellent

Quality of Experience
Guides, Drivers and Staff
Transport
Tapas Walk in Barcelona
Tapas Walk in Barcelona
Barcelona

Karla was excellent and this was a really fun tour with a lot of really good food. Great experience!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Private Visit of Barcelona & La Sagrada Familia
Private Visit of Barcelona & La Sagrada Familia
Barcelona

Guide was really good, knowledgeable. He customized our tour for us and was spot on

Quality of Experience
Guides, Drivers and Staff
Transport
Day trip to Medieval Girona and Costa Brava
Day trip to Medieval Girona and Costa Brava
Barcelona
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Rita Pagano
Rita
Rita Pagano
Local specialist in Madrid | Replied on May 21, 2025

Dear Katie, thank you so much for your kind words! I’m truly happy to hear that you felt supported throughout your trip and that everything ran smoothly. It was a pleasure helping you plan this journey, and I’ll be sure to share your feedback with our local guides as well. I hope we stay in touch to create many more adventures together in the future! All my best, Rita🥰

Good Tour with Thersea
Norway | May 5 - May 16, 2025

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Andrea Y.
Canada | Reviewed on May 17, 2025
The food tour in Copenhagen with Theresa was great. It was so much more than just food — history, culture, lifestyle and because it was only the two of us on the tour, it was conversational. Nice to talk to a local. The choice of food stops were carefully chosen. Each one was delicious!! Read more

The food tour in Copenhagen with Theresa was great. It was so much more than just food — history, culture, lifestyle and because it was only the two of us on the tour, it was conversational. Nice to talk to a local. The choice of food stops were carefully chosen. Each one was delicious!!

Hotel Reviews
Hotel Lilla Rådmannen
Stockholm
Authenticity & Character
Clean. Well maintained
Location
15 min walk to train station
Staff
Cleanliness & Comfort
Scandic Webers
Vesterbrogade 11B

Conveniently located near train station. Room was standard and clean. Shower drain was slow but they offered us a new room immediately. Great breakfast.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Bjørvika Apartments - Sørenga
Oslo
Authenticity & Character
New apartment building. Everything we needed
Location
15 minutes to restaurants and activities. Safe neighborhood. Secure building
Staff
Cleanliness & Comfort
New. Bright. Good condition
Ole Bull Hotel & Apartment
Bergen
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Copenhagen: A Food Tour of Past & Present
Copenhagen: A Food Tour of Past & Present
Copenhagen
Quality of Experience
Guides, Drivers and Staff
Sauna Experience
Sauna Experience
Oslo
Quality of Experience
Guides, Drivers and Staff
Transport
Oslofjord Dinner Cruise
Oslofjord Dinner Cruise
Oslo
Quality of Experience
Quality of meal. Servers were friendly and polite but rushed. Little knowledge/interest in food
Food
Guides, Drivers and Staff
Transport
Local specialist: Anders Westlund
Anders
Anders Westlund
Local specialist in Kristiansand | Replied on May 21, 2025
Hi Andrea, Thank you so much for your thoughtful review—and I’m thrilled to hear you had a great time on the food tour in Copenhagen! I also appreciate your detailed notes on the hotels and activities. It’s great to hear that the accommodations overall met expectations, and I’ll make sure to pass along your feedback—especially about the quick service at Scandic Webers and the positive impressions of Bjørvika Apartments. We’ll also take note of the comments regarding the Oslofjord dinner... Read more

Hi Andrea,

Thank you so much for your thoughtful review—and I’m thrilled to hear you had a great time on the food tour in Copenhagen!

I also appreciate your detailed notes on the hotels and activities. It’s great to hear that the accommodations overall met expectations, and I’ll make sure to pass along your feedback—especially about the quick service at Scandic Webers and the positive impressions of Bjørvika Apartments. We’ll also take note of the comments regarding the Oslofjord dinner cruise to help ensure future travelers have a more attentive and informative experience.

Thanks again for traveling with us, Andrea! If Scandinavia ever calls you back (and it has a habit of doing that), I’d be happy to help you plan your next adventure.

Warm regards,
Anders Westlund

Audrey put together an amazing vacation in France!
France | May 3 - May 14, 2025

Richard
Richard V.
Chicago, IL | Reviewed on May 17, 2025
Working with Audrey made it easy to plan and customize our trip.
She listened to our proirities and her selections were perfect.
Hotels and their locations were perfect for our exploring each location.
All the transportation, limos and train rides, were perfect, on time and seemless.
The itinerary we easy to follow with times and tours /tickets made it worry free.
Our three guides - V, Delphine and Mathilda(2) were excellent, Knowledgable, and fun to travel with.
We have done... Read more

Working with Audrey made it easy to plan and customize our trip.
She listened to our proirities and her selections were perfect.
Hotels and their locations were perfect for our exploring each location.
All the transportation, limos and train rides, were perfect, on time and seemless.
The itinerary we easy to follow with times and tours /tickets made it worry free.
Our three guides - V, Delphine and Mathilda(2) were excellent, Knowledgable, and fun to travel with.

We have done many international vacations, and we would definetly use kimkim again and give them our strongest recommendation .

Rich and Bev.

Hotel Reviews
Le 9Hotel Opera
Paris

good location, friendly staff

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Le Phénix Hôtel
Lyon

Great location, good breakfast, big room

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Le Lion d'Or et restaurant la Table du Lion
Bayeux

great location, big breakfast

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hôtel de l’Horloge
Avignon

Wow great location,!!!! great breakfast!! Big rooms

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Seine river cruise
Seine river cruise
Paris

Great cruise, but speaker near us did not work and too over crowded.

Quality of Experience
Guides, Drivers and Staff
could not hear guide in speaker
Transport
Visit of Sainte-Chapelle
Visit of Sainte-Chapelle
Paris

Beautiful chapelle.

Quality of Experience
Guides, Drivers and Staff
Transport
Unveiling Masterpieces at the Louvre Museum
Unveiling Masterpieces at the Louvre Museum
Paris

Amazing museum, the building is a work of art. The nintendo audit guide and cumbersome and difficult to use.

Quality of Experience
Guides, Drivers and Staff
Transport
Full-day visit of D-day beaches - U.S. sector (small group tour)
Full-day visit of D-day beaches - U.S. sector (small group tour)
Bayeux

Our guide V, was amazing/ knowledgable, etc.

Quality of Experience
Guides, Drivers and Staff
Transport
A day at the Mont Saint Michel with a small group
A day at the Mont Saint Michel with a small group
Bayeux

Incredable site, our guide V same again terrific.

Quality of Experience
Guides, Drivers and Staff
Transport
Guided tour of the Traboules
Guided tour of the Traboules
Lyon

Delphine was an excellent guide . Very knowledgeable and personable. She really knew all the history of Lyon.

Quality of Experience
Guides, Drivers and Staff
Transport
Visit of City of Popes and Pont d'Avignon
Visit of City of Popes and Pont d'Avignon
France

Amazing place , great history

Quality of Experience
Guides, Drivers and Staff
Transport
Roman History tour in Nîmes, Uzès, Pont du Gard & Orange
Roman History tour in Nîmes, Uzès, Pont du Gard & Orange
Avignon

Great full day with Mathilda! Each location was terrible Nimes was my favorate

Quality of Experience
Guides, Drivers and Staff
Visit Arles, Saint-Rémy de Provence and Les-Baux-de-Provence
Visit Arles, Saint-Rémy de Provence and Les-Baux-de-Provence
Avignon

Great roman building / history Mathilda our guide was great

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Audrey Benezech
Audrey
Audrey Benezech
Local specialist in Montpellier | Replied on May 25, 2025

Bonjour,

Thank you for your feedback — it was a pleasure helping you plan this trip. I look forward to introducing you to more beautiful regions of France in the future.
I wish you all the best,
Audrey

Our trip to Vietnam was very close to what w...
Vietnam | Apr 19 - May 3, 2025

Grant
Grant S.
San Jose, CA | Reviewed on May 17, 2025

Our trip to Vietnam was very close to what we wanted, the guides were excellent, the food was delicious, and we all had a lot of fun!

Thank you Hien for arranging.

Grant F Shimizu

Local specialist: Hien Do
Hien
Hien Do
Local specialist in Vietnam | Replied on May 22, 2025

Hi Grant,

Thank you so much for taking the time to leave a 5-star review about your trip.

I’m absolutely thrilled to hear that you and your family enjoyed it so much!

I truly appreciate your support, time, and trust.

Thank you again, and I hope to see you all again in the future.

Best regards,
Hien

Angel’s recs 5/5
Japan | Apr 3 - Apr 12, 2025

stephanie
stephanie b.
Flagami, FL | Reviewed on May 17, 2025

We really enjoyed Angel’s recommendations in hotels and activities. Her organization of our trip made it seamless and unforgettable. Thank you Angel!

Local specialist: Angel Tang
Angel
Angel Tang
Local specialist in Japan | Replied on May 21, 2025

Hello Stephanie,
Thank you so much for your kind words — I’m truly grateful for your feedback! It was such a pleasure helping you plan your Japan, and I'm so glad to hear that you had a great experience. If you ever start dreaming about your next adventure, I'd be more than happy to assist again.
Wishing you all the best in the meantime, and thank you once again!
Warm regards,
Angel

Bruno to helped us plan a wonderful trip to R...
Brazil | May 6 - May 10, 2025

R
Rani H.
Minneapolis, MN | Reviewed on May 17, 2025
Bruno to helped us plan a wonderful trip to Rio de Janiero for 2 couples. His excellent suggestions regarding hotel choice, travel itinerary, and most excellent guide, Marcelo, all added up to make an unforgettable trip. Communication was easy, Bruno responded quickly to any inquiries. Bruno easily made tweaks to the itinerary in the planning phase as I reconsidered the itinerary. I highly recommend Bruno and Kimkim, we were so pleased with our trip. Read more

Bruno to helped us plan a wonderful trip to Rio de Janiero for 2 couples. His excellent suggestions regarding hotel choice, travel itinerary, and most excellent guide, Marcelo, all added up to make an unforgettable trip. Communication was easy, Bruno responded quickly to any inquiries. Bruno easily made tweaks to the itinerary in the planning phase as I reconsidered the itinerary. I highly recommend Bruno and Kimkim, we were so pleased with our trip.

Hotel Review
Arena Leme Hotel
Rio de Janeiro

We enjoyed our stay at Arena Leme Hotel. All staff were lovely and helpful, from the front desk to the restaurant and cafe, as well as cleaning staff. Breakfast was very good. We were tired upon our arrival and were so glad to be able to just go downstairs to the dining room and have a lovely dinner- vegetarian paella was yummy.

Authenticity & Character
See comments above
Location
Loved walking across the street to the oceanfront
Staff
Cleanliness & Comfort
Local specialist: Bruno Madeira
Bruno
Bruno Madeira
Local specialist in Brazil(Rio de Janeiro) and Portugal | Replied on May 17, 2025

Rani
Thank you very much for your words and I really appreciate your trust. I'm so glad you enjoyed your trip. If you need anything, just call me.
All the best to you.
Bruno

2 week self drive
Iceland | May 1 - May 16, 2025

Brid
Brid I.
Chicago, IL | Reviewed on May 17, 2025
Our 2 week self drive tour of Iceland was terrific.
Duncan put together a great trip with excellent tours as well as suggestions for each day.
The planning included driving maps for each day as well as downloads for each ticketed tour.
Hard to say what is best as we had so many great experiences. The glacier hike, the zodiac ride on the iceberg lake were probably the highlights. Of course hiking out to see the puffin breeding rock gave lots of good photos.
There are so many waterfalls...
Read more

Our 2 week self drive tour of Iceland was terrific.
Duncan put together a great trip with excellent tours as well as suggestions for each day.
The planning included driving maps for each day as well as downloads for each ticketed tour.
Hard to say what is best as we had so many great experiences. The glacier hike, the zodiac ride on the iceberg lake were probably the highlights. Of course hiking out to see the puffin breeding rock gave lots of good photos.
There are so many waterfalls that we enjoyed it would be hard to single one out, but Gullfoss is extraordinary.
All in all it was a great drive and thanks to Duncan it was very stress free.

Local specialist: Duncan Campbell
Duncan
Duncan Campbell
Local specialist in Italy | Replied on May 17, 2025

Hi Brid, thanks so much for the great review, I really appreciate it. I'm so glad that your trip went well and that you had so many great experiences, and you made a wise choice in detouring to the incredible Westfjords. Wishing you wonderful travels in the future.

Regards
Duncan

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