Kimkim Trip Reviews

4.8
Based on 20,192 ratings
Read 20,192 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Beautiful country and the nicest people
Morocco | May 12 - May 18, 2024

Kelly
Kelly L.
Manhattan, NY | Reviewed on May 21, 2024
We planned our trip with relatively little notice (just under four weeks). Planning would have been very time consuming and completely chaotic without our liaison, Nihad, who calmly and quickly got everything arranged. All we had to do was book our flights! Once we arrived in the country we were greeted by our tour manager Jamal, who was AMAZING. He drove us around, helped us navigate the language(s) and the culture, and made sure we didn’t have to worry about anything. The additional... Read more

We planned our trip with relatively little notice (just under four weeks). Planning would have been very time consuming and completely chaotic without our liaison, Nihad, who calmly and quickly got everything arranged. All we had to do was book our flights!

Once we arrived in the country we were greeted by our tour manager Jamal, who was AMAZING. He drove us around, helped us navigate the language(s) and the culture, and made sure we didn’t have to worry about anything. The additional guides and hosts we encountered at each activity were all so kind and knowledgeable, and seemed genuinely happy to spend time with us. We were hosted in three different family’s homes, and had multiple private tours with just our group (2 people) and our guide. Morocco is a beautiful country and the people there are truly so nice and kind.

This is the second trip I’ve booked through KimKim, and I have a third coming up later this year. I just love how stress-free it makes the planning and appreciate that we’re directed towards activities and lodging that offer more authentic and intimate interaction with the local culture(s). I loved this trip and can’t wait for the next!

Hotel Reviews
Kasbah Itrane Tamnougalt
Tamnougalt

The setting of this kasbah is absolutely stunning. The outdoor area has striking views and a REALLY nice pool. The room we stayed in was spacious - bigger than we needed - and the staff was so helpful and kind. We took a guided tour of the old village just up the road from the hotel and it was my favorite spot on our trip. Not flooded with tourists, well cared for by the townspeople and guides, and views that will knock you off of your feet. DO NOT skip that tour if you have the opportunity.

Authenticity & Character
Location
Staff
Soooo helpful and kind
Cleanliness & Comfort
Sahara Stars Camp
Merzouga

This place is truly breathtaking when you ride up on your camel. They have all kinds of lanterns and lights for ambiance, walkways of rugs on top of the sand, private tents with electricity and - I really could not believe it - a private WC and shower IN your tent. They perform some traditional Berber music after dinner by the fire which was fun to watch and join in with. The dining experience was a little over the top for me - I would have preferred something a little more toned down. But that might not be the case for you!

Authenticity & Character
Location
It’s in the desert. From what I could tell, a little further back than some of the other camps. About a 30 min camel ride.
Staff
Cleanliness & Comfort
Kasbah Roseville
Kalaat M'Gouna

The hair at this hotel is just one of the nicest people I’ve met. So friendly and kind. Room was clean and food was good. Located in a cute small town in the Valley of Roses. Would definitely go back!

Authenticity & Character
Location
Staff
The house manager was so kind
Cleanliness & Comfort
Riad La Croix Berbère Luxe
Marrakech

Great way to experience a traditional Moroccan Riad right in the old town part of the city. Very friendly and helpful staff.

Authenticity & Character
Great terrace, traditional decor
Location
Located right downtown in the tunnels of the Medina. That can make it a bit tricky to find and a little scary your first time out alone if you’re not used to it - but it’s very safe and the team there is happy to escort you if you are afraid of getting lost!
Staff
Really friendly and happy to help with anythinf
Cleanliness & Comfort
Room and bathroom were very clean
Local specialist: Nihad Hammi
Nihad
Nihad Hammi
Local specialist in Tinghir | Replied on May 21, 2024

Hi Kelly,
Thanks so much for taking the time to write this amazing review. We are so happy to hear that you had a wonderful experience in Morocco and that you enjoyed your time with Jamal. And, of course, we will all be waiting to welcome you back anytime you wish to return to our beautiful country!
Thanks for trusting us with your trip!

Nihad, Jamal, and the rest of the Morocco Immersion family

Trip to Paris and South of France
France | May 11 - May 20, 2024

A
Adrienne C.
Ashburn, VA | Reviewed on May 21, 2024
We had a great trip to France! The kimkim team organized everything from start to finish aside from our international travel. Our drivers were always punctual, waiting for us with signs in hand, as were our tour guides. The hotels selected for us were perfect and lovely. One of our tours was cancelled and we were notified and refunded promptly. If you want a perfect vacation but are not interested in spending a ton of time planning - this service is for you! Read more

We had a great trip to France!

The kimkim team organized everything from start to finish aside from our international travel. Our drivers were always punctual, waiting for us with signs in hand, as were our tour guides. The hotels selected for us were perfect and lovely. One of our tours was cancelled and we were notified and refunded promptly. If you want a perfect vacation but are not interested in spending a ton of time planning - this service is for you!

Activity Reviews
Monaco, Eze and La Turbie Tour small group tour
Monaco, Eze and La Turbie Tour small group tour
France

Casual way to see Eze and Monaco. Dropped by driver and mostly free time, which we enjoyed alot.

Quality of Experience
Guides, Drivers and Staff
Transport
Versailles Palace & Gardens Private Tour
Versailles Palace & Gardens Private Tour
Paris

The only reason this got 4 instead of 5 stars is the weather. we spent the day in the gardin in the pouring rain which was not super enjoyable.

Quality of Experience
Guides, Drivers and Staff
Our guide was superb and so sweet.
Transport
Saint Germain des Près Food Tour
Saint Germain des Près Food Tour
Paris

This was a fun way to spend the morning in the area we were staying. Spent some time walking around and grabbing local bites from cheese, meats, wines, bread, desserts - and then had a picnic in a nearby park!

Quality of Experience
Guides, Drivers and Staff
Sunset Private Cruise on the Mediterranean Coast
Sunset Private Cruise on the Mediterranean Coast
France

Our favorite activity of the trip! Such a lovely way to see the french riviera

Quality of Experience
Guides, Drivers and Staff
Nighttime Seine River Cruise with Dining Experience
Nighttime Seine River Cruise with Dining Experience
Paris
Quality of Experience
Local specialist: Lise Troulier
Lise
Lise Troulier
Local specialist in Lacenas, near Lyon, France | Replied on May 22, 2024
Dear Adrienne and Zachary, Thank you for your wonderful review! We are overjoyed to hear that you had a fantastic trip to France and that our team could contribute to making it memorable. We are pleased that our drivers and tour guides made your experience seamless and that the hotels were to your liking. We strive to ensure every detail is perfect for our clients! We apologize for the inconvenience of the cancelled tour and appreciate your understanding. We're glad the Sunset Private... Read more

Dear Adrienne and Zachary,

Thank you for your wonderful review! We are overjoyed to hear that you had a fantastic trip to France and that our team could contribute to making it memorable.

We are pleased that our drivers and tour guides made your experience seamless and that the hotels were to your liking. We strive to ensure every detail is perfect for our clients!

We apologize for the inconvenience of the cancelled tour and appreciate your understanding. We're glad the Sunset Private Cruise on the Mediterranean Coast was a highlight for you, and we hope the rain didn't dampen your enjoyment of Versailles too much.

Thank you again for choosing us. We look forward to planning more memorable trips for you in the future!

Sincerely,
Lise.

What a fabulous trip.
Croatia | Apr 27 - May 8, 2024

A
Alan H.
Charlotte, NC | Reviewed on May 21, 2024
We had never heard of KimKim Travel Agency and were not sure what to expect, and boy were we surprised! They are outstanding! We were assigned Antonia as our travel agent, who worked with us to build an extensive itinerary for our private tour of Croatia. Every single tour guide and driver that Antonia assigned to us were exceptional – Ivana in Dubrovnik gave us our first Croatian history lesson; Mladen drove us to Perast & Kotor, Montenegro and taught us so much along the way, and... Read more

We had never heard of KimKim Travel Agency and were not sure what to expect, and boy were we surprised! They are outstanding! We were assigned Antonia as our travel agent, who worked with us to build an extensive itinerary for our private tour of Croatia. Every single tour guide and driver that Antonia assigned to us were exceptional – Ivana in Dubrovnik gave us our first Croatian history lesson; Mladen drove us to Perast & Kotor, Montenegro and taught us so much along the way, and Vasilija gave us wonderful tours there. We had Ivana in Split, who was charming and lovely and spent a lot of time with us at Diocletian’s Palace. Grgo was our tour guide on the island of Hvar and that was a great tour – his Mom cooked us lunch! From Split to Zagreb our driver was Duje and he was awesome – you can tell he loves his country! Duje took us to Krka National Park and Plitvice Lakes as well, and gave us a commentary on everything we passed. At Plitvice Lakes our guide was Petra and she was excellent – she clearly has so much love for her Lakes. Finally, in Zagreb, our guide was Kristina – she took us on a food and culture tour and it was so good! We had some good treats and a lovely walking tour of Upper and Lower Zagreb. We could tell that each guide and driver were so happy to be showing us their country – they were personable and amiable, and just a delight to be around! Antonia was so easy to work with and was extremely responsive to all our questions. She checked on us throughout our trip, and gave us real-time updates and information as our itinerary changed. We would highly highly recommend both KimKim and Antonia for all your Croatia travel needs! 10/10

Local specialist: Antonia Šutić Ljuština
Antonia
Antonia Šutić Ljuština
Local specialist in Zagreb, Croatia | Replied on Oct 04, 2024

Hi Alan,

Thank you so much for your kind words!

Being able to introduce someone to our amazing country for the first time is a great privilege and we do our best to connect you with people with whom we share the same passion. I will forward your comments to our drivers and guides as your feedback is what drives us forward and helps us improve! It was great working with you on this trip and thank you for choosing Kimkim.

I wish you all the best and hope you will visit us again!

Antonia

Great experience
Norway | May 12 - May 18, 2024

K
Kathy D.
Newark, NJ | Reviewed on May 21, 2024
Mar and Fenne were fantastic in planning our trip to Bergen Norway. I found Kimkim online and reviewed their credentials. Once I was satisfied with the basics of who they were I started planning with them. It was a great experience all around. All my questions were answered so fast, most within a couple of hours ! The sample itineraries are very helpful and can be adjusted to suit your needs. we wanted a moderately paced trip. Mar suggested a boat ride dinner at the Cornelius seafood... Read more

Mar and Fenne were fantastic in planning our trip to Bergen Norway. I found Kimkim online and reviewed their credentials. Once I was satisfied with the basics of who they were I started planning with them. It was a great experience all around. All my questions were answered so fast, most within a couple of hours ! The sample itineraries are very helpful and can be adjusted to suit your needs. we wanted a moderately paced trip. Mar suggested a boat ride dinner at the Cornelius seafood restaurant. It was a wonderful culinary treat. We added 2 days to ours with some free time to relax and enjoy the fantastic view of the harbor and mountains from our hotel. We also had Julia's # to contact in case of any urgent issues while we were there. Happily we had none. I asked where we could rent a rolling walker for my husband who has mobility issues, on long walks. Fenne looked into it and 2 were delivered to the hotel ! No charge !! It was provided free from the municipality of Bergen. One was smaller for indoor use & the outdoor one with larger wheels. AMAZING! I would use Kimkim again in a heartbeat. Thanks again to Mar, Fenne & Julia my dream team!

Hotel Review
Clarion Hotel Admiral
Bergen

Very nice hotel. We had a superior double room that provided a 5 star view. Sitting on the deck was beautiful. Staff was so nice. The breakfast buffet is great, lots to choose from and very good. There is a small bistro menu for dinner. Overpriced as most hotel food is but very tasty.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Mostraumen Fjord Cruise
Mostraumen Fjord Cruise
Bergen

An absolute must ! Spectacular beauty .

Quality of Experience
Guides, Drivers and Staff
Transport
Fjord Cruise & Seafood Dining Experience
Fjord Cruise & Seafood Dining Experience
Bergen

So fun and great dining experience !

Food and Culture walk in Bergen
Food and Culture walk in Bergen
Bergen

This was the best time. Freida was our guide and she was outgoing and very knowledgeable. The tastings along the way are perfectly timed throughout the 3 hours. It is leisurely and not rushed. It was so much fun to walk through neighborhoods and all the tucked away spots.

Local specialist: Mar Quiñones
Mar
Mar Quiñones
Local specialist in Kristiansand | Replied on May 24, 2024

Dear Kathy,
Thank you so much for taking the time to share this incredible feedback and for the kind words for the whole team!
We're absolutely delighted to hear that you had an amazing time here and that you'll be using kimkim again!
We would love to welcome you again in the future, and I'll be right here, more than happy to assist you!
It was truly a pleasure working together with you :)
Thanks once again for letting us plan your Norwegian adventure!
Our warmest regards,
Mar, Fenne & Julia :)

Perfect honeymoon
Italy | May 11 - May 20, 2024

Charlotte
Charlotte B.
Atlanta, GA | Reviewed on May 21, 2024
Perfect honeymoon planned by Kimkim. The planning process was smooth and they took all of our wants and needs into consideration. We had an unplanned trip to Florence due to a rental car problem and they were able to give us a plan and restaurant recommendations for this new city within 30 minutes. Can’t wait for our next trip with kimkim. Read more

Perfect honeymoon planned by Kimkim. The planning process was smooth and they took all of our wants and needs into consideration. We had an unplanned trip to Florence due to a rental car problem and they were able to give us a plan and restaurant recommendations for this new city within 30 minutes. Can’t wait for our next trip with kimkim.

Hotel Reviews
Villa Sabolini Tuscany
Colle di Val d'Elsa

Beautiful villa in Tuscany. Such a relaxing ambiance with rolling hills surrounding. The pool was a nice amenity. Breakfast was amazing! Would definitely recommend having your own vehicle.

Authenticity & Character
Beautiful rooms with amazing views.
Location
Within an hour of anything you want to do in Tuscany.
Staff
Cleanliness & Comfort
Palazzo delle Grazie
Sorrento

The staff was so helpful and friendly! Rooms had a coast feel with beautiful tiles. The locations is great but, because it’s on a busier alley, there are always street lights on and noise from pedestrians. Still would highly recommend.

Authenticity & Character
Location
15 minute walk to the water or any restaurant.
Staff
Most accommodating staff of our trip. We had a 5:15 am check out and they made us a to go box for breakfast with assorted pastries.
Cleanliness & Comfort
Hotel Abruzzi
Rome

Good location in the heart of Rome. It felt like we could get anywhere within 10-15 minutes walking.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Capri Island & Grottos Boat Tour from Sorrento
Capri Island & Grottos Boat Tour from Sorrento
Sorrento

Beautiful and relaxing trip around the island of Capri with four hours to explore the island. We had fun on the chairlift up to the top of the island. Highly recommend walking down the hill to the port from the city center rather than taking the bus as the walk was short and peaceful and took us through some picturesque villas. The boat tour took us around and in all the caves and sights of the coast. The blue grotto was expensive ($18 per person plus a suggested $10/ person tip) but in our opinion something that you should experience once.

Quality of Experience
Guides, Drivers and Staff
Transport
Amalfi Coast Boat Tour From Sorrento
Amalfi Coast Boat Tour From Sorrento
Italy

We loved that this wasn’t a large group tour on a boat. We were with only six other people. Unfortunately, the weather was not great for this boat day, but we had breaks in the rain and we’re still able to see all the sites and even swim.

Quality of Experience
Guides, Drivers and Staff
Transport
Private Pompeii Tour & Mount Vesuvius visit with lunch and wine tasting
Private Pompeii Tour & Mount Vesuvius visit with lunch and wine tasting
Pompeii

Amazing day filled with education, great wine, and great food. Pompeii was so fascinating with so much history within the soil. The winery had the most breathtaking view of our whole trip. The wine was organic and the food was great. Climbing Mount Vesuvius was a little tough but worth it.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Useful Information
Italy
Quality of Experience
Car Rental Drop-off
Italy

The car drop off was in the middle of Florence. It was a little unclear that there are two different locations within the city. One was the office and one was the drop off point.

Quality of Experience
Guides, Drivers and Staff
Chianti Winery Tour & Tasting with Lunch
Chianti Winery Tour & Tasting with Lunch
Italy

Cool winery that was established in the 1400s. I felt like the wine tasting was very informative and I left feeling like I knew much more about wine than before. The associated restaurant was also great.

Quality of Experience
lol
Food
Guides, Drivers and Staff
Transport
Tuscany E-Bike Tour
Tuscany E-Bike Tour
Italy

Very fun and gratifying trip around the small villages of Tuscany outside of Chianti. Very educational and scenic with a little bit of exercise. The e-bikes made this 3 hour 16 mile tour easy!

Quality of Experience
Guides, Drivers and Staff
Transport
Car Rental Pick-up
Italy

First car had a mechanical issue but was able to contact the company next day and arrange for vehicle exchange in Florence.

Colosseum & Roman Forum Tour
Colosseum & Roman Forum Tour
Rome

Educational and fun tour! Our guide was able to get us through long lines which would have eaten up some of the tour.

Quality of Experience
Guides, Drivers and Staff
Transport
We walked from the hotel but it was an easy walk.
Local transfer in Rome
Rome
Local specialist: Tasos Mylonas

Malaysia Trip
Malaysia | May 10 - May 19, 2024

E
Elke J.
Austria | Reviewed on May 21, 2024
Faida was very helpful and flexible during the planning period and also available and helpful during the trip. Malaysia is an amazing country full of adventure and beautiful nature. Flights and transfers really worked well.
Also the tour guide in Penang, Lester, was excellent - his overall knowledge of culture, country and people made my stay really pleasant.
The driver in Langkawi, Shiny, was excellent - very professional and friendly. In a short time I really got a good... Read more

Faida was very helpful and flexible during the planning period and also available and helpful during the trip.

Malaysia is an amazing country full of adventure and beautiful nature. Flights and transfers really worked well.
Also the tour guide in Penang, Lester, was excellent - his overall knowledge of culture, country and people made my stay really pleasant.

The driver in Langkawi, Shiny, was excellent - very professional and friendly.

In a short time I really got a good impression of the variety of Malaysia.

Activity Reviews
Flight en-route via Kuala Terengganu: Redang Island - Kuala Lumpur {{start_location}} and {{end_location}}
Flight en-route via Kuala Terengganu: Redang Island - Kuala Lumpur {{start_location}} and {{end_location}}
Malaysia
Quality of Experience
Guides, Drivers and Staff
Transport
Langkawi: Skybridge & Mangrove
Langkawi: Skybridge & Mangrove
Langkawi Island

The Mangrove Tour was amazing - animals and really great nature. Boat driver was excellent - very friendly and gave us a lot of information. Weather in the afternoon was not good - because of the fog there was no view from the top of the cable car.

Quality of Experience
Guides, Drivers and Staff
Transport
Langkawi: Island Hopping (Half-Day)
Langkawi: Island Hopping (Half-Day)
Malaysia

Driver was professional and friendly. Boat driver was unfriendly and not motivated to inform about anything. He only informed us about times when to be back. Islands are beautiful.

Quality of Experience
Guides, Drivers and Staff
Transport
Penang: City D1
Penang: City D1
Penang

Lester was a perfect guide - very professional and a perfect company.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Faida Amin
Faida
Faida Amin
Local specialist in Malaysia | Replied on May 24, 2024
Hi Elke,
Thank you so much for your wonderful feedback!
It's great to know that you found Malaysia to be an amazing country filled with adventure and beautiful nature. We are pleased that your flights and transfers went smoothly. We're also glad that Lester, our tour guide in Penang, provided you with excellent service and enriched your experience with his knowledge of the culture, country, and people. Additionally, we are happy to hear that Shiny, your driver in Langkawi, was both... Read more

Hi Elke,
Thank you so much for your wonderful feedback!

It's great to know that you found Malaysia to be an amazing country filled with adventure and beautiful nature. We are pleased that your flights and transfers went smoothly. We're also glad that Lester, our tour guide in Penang, provided you with excellent service and enriched your experience with his knowledge of the culture, country, and people.

Additionally, we are happy to hear that Shiny, your driver in Langkawi, was both professional and friendly.

We are thrilled that, in a short time, you were able to get a good impression of the variety Malaysia has to offer. We hope to welcome you back for another adventure in the future!

Regards,
Faida

Overall we had an amazing experience in Moroc...
Morocco | May 5 - May 16, 2024

R
robyne h.
Chicago, IL | Reviewed on May 21, 2024
Overall we had an amazing experience in Morocco Hassan was always available, responsive, patient and kind. We appreciated the care and time he took to help us develop itineraries which provided a sweeping view of Morocco. Our hotels were stellar as were the guides chosen for each city. We learned so much about each region of Morocco, from the beauty and drama of the Sahara Desert to the sea blue city of Chefchaouen . Our visit was not to be forgotten. Kimkim helped us to create memories... Read more

Overall we had an amazing experience in Morocco Hassan was always available, responsive, patient and kind. We appreciated the care and time he took to help us develop itineraries which provided a sweeping view of Morocco. Our hotels were stellar as were the guides chosen for each city. We learned so much about each region of Morocco, from the beauty and drama of the Sahara Desert to the sea blue city of Chefchaouen . Our visit was not to be forgotten. Kimkim helped us to create memories that will last forever!

Hotel Review
Dar Rihana Dades
Douar Aït Ouffi

I cannot say enough about how wonderful our stay at Dar Rihanna Dades Hotel was. The staff was so attentive to our needs. One of our party was on crutches and the staff were so kind and helpful to her --- above and beyond what you might expect. Our rooms were large and comfortable and the food was amazing! Michelin starred worthy!

Authenticity & Character
Location
Everything - the food, beautiful, spacious rooms, kind and attentive staff
Staff
Cleanliness & Comfort
everything!
Local specialist: Hassan El Amrani
Hassan
Hassan El Amrani
Local specialist in Morocco & USA | Replied on May 23, 2024

Thank you so much for taking the time to share your wonderful experience in Morocco! I am thrilled to hear that my guidance and support made such a positive impact on your trip overall also that you enjoyed your hotels and guides in each city. Thank you for choosing kimkim, and we're honored to have helped create memories that will last a lifetime.
Hassan

Viet Nam - A snap shot.
Vietnam | May 4 - May 17, 2024

Helen
Helen W.
Australia | Reviewed on May 21, 2024
This was our first visit to Viet Nam. We wanted to see as much as possible in 12 nights so our itinerary was pretty full on but it gave us the chance to have a fantastic look at and feel for the country. It has made us want to return, do a more leisurely trip and choose to stay at the places we liked the most. From the moment we made contact with Ashley to organise an itinerary, until the moment we boarded our last flight the entire trip ran like clock work and Ashley made herself... Read more

This was our first visit to Viet Nam. We wanted to see as much as possible in 12 nights so our itinerary was pretty full on but it gave us the chance to have a fantastic look at and feel for the country.

It has made us want to return, do a more leisurely trip and choose to stay at the places we liked the most.

From the moment we made contact with Ashley to organise an itinerary, until the moment we boarded our last flight the entire trip ran like clock work and Ashley made herself available to us at any time should we need advice or extra info.

There were many highlights, we really loved the Vespa food tour in Saigon and the Capella cruise in Halong Bay. But seriously everything was brilliant.

Do not hesitate to book with KimKim travel, they are truly professionals and their ground staff/tour guides are amazing too. Special shout out to Vic for the Vespa tour for making us feel safe amongst the millions of bikes 👍.

Prepare yourself to eat some amazing food, and all the local beers hit the spot exactly after a long day (or a coconut coffee ). Just do it.

Local specialist: Ashley Nguyen
Ashley
Ashley Nguyen
Local specialist in Hanoi | Replied on May 21, 2024

Dear Helen,

Thank you so much for taking the time to share your detailed experience with us!

There's nothing better than knowing I was a part of your memorable trip to our country Vietnam. I'm so glad that you love Vietnamese cuisine like that. I'll pass the review on to the team and I'm sure they will really appreciate it too! Our travelers' satisfaction is our main priority.

We would love to welcome you back in the future, and I will be here and more than happy to assist you! It was such a pleasure working together with you.

Warmest,
Ashley

Fantastic Trip to Scotland Thanks to Aleksandra
Scotland | May 13 - May 19, 2024

Estee
Estee L.
Ashburn, VA | Reviewed on May 21, 2024
Our trip to Scotland was fantastic! From minute one, our specialist Aleksandra was an excellent partner in planning the trip. I can't say enough about how great she was. She was so responsive before, during, and even after the trip. Any time I had a question, she was there quickly with the answer, and I had lots of questions. The other amazing thing was how fast she pulled the trip together for us because we started the planning pretty late. Nonetheless, she made sure everything was top... Read more

Our trip to Scotland was fantastic! From minute one, our specialist Aleksandra was an excellent partner in planning the trip. I can't say enough about how great she was. She was so responsive before, during, and even after the trip. Any time I had a question, she was there quickly with the answer, and I had lots of questions. The other amazing thing was how fast she pulled the trip together for us because we started the planning pretty late. Nonetheless, she made sure everything was top notch for us. Her responsiveness really lowered our stress and heightened our enjoyment of the wonderful country of Scotland. I highly recommend Aleksandra!

We loved all parts of our trip to Scotland. We had a terrific array of excellent guides (Chris in Edinburgh, John in the Highlands/Isle of Skye, Osh in Glasgow) and drivers. The guides were incredibly pleasant and knowledgeable and took us to such beautiful and interesting places. The trip was fascinating and went extremely smoothly even though we did so many fun things. Scotland is beautiful with wonderful people and kimkim helped us make the most of it.

Activity Reviews
The Ultimate Isle of Skye Tour from Inverness with Talisker Distillery Visit
The Ultimate Isle of Skye Tour from Inverness with Talisker Distillery Visit
Inverness

John was a great guide for us in this spectacularly beautiful place. We also liked the lunch.

Quality of Experience
Guides, Drivers and Staff
Transport
Private Glasgow Essentials Tour
Private Glasgow Essentials Tour
Scotland

Osh is incredibly knowledgeable and showed us so much of the wonderful city of Glasgow in a short time. His passion for his city is inspiring.

Quality of Experience
Guides, Drivers and Staff
Transport
Loch Ness, Culloden Battlefield, Cawdor Castle & Much More From Inverness City
Loch Ness, Culloden Battlefield, Cawdor Castle & Much More From Inverness City
Inverness

Wonderful trip with John around the beautiful Highlands!

Quality of Experience
Guides, Drivers and Staff
Transport
Taxi to the Train Station
Taxi to the Train Station
Inverness

Ilir was great.

Quality of Experience
Guides, Drivers and Staff
Transport
Taxi to Your Hotel
Taxi to Your Hotel
Inverness
Quality of Experience
Guides, Drivers and Staff
Transport
Taxi to the Train Station
Taxi to the Train Station
Scotland
Quality of Experience
Guides, Drivers and Staff
Transport
Private Edinburgh Castle Tour
Private Edinburgh Castle Tour
Edinburgh

We really liked touring the castle with Chris and the afternoon tea was delicious and fun!

Quality of Experience
Guides, Drivers and Staff
Transport
Edinburgh Old Town Tour
Edinburgh Old Town Tour
Edinburgh

Chris was a great guide - the tour was so interesting.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Aleksandra Sheb
Aleksandra
Aleksandra Sheb
Local specialist in England | Replied on May 21, 2024

Dear Estelle,

Thank you so much for your wonderful feedback!
It was an absolute joy to assist you in planning your trip. Your kind words mean a lot to me, and knowing that you enjoyed your Scotland trip fills me with so much happiness!

Thank you for choosing Kimkim and for your high recommendation. Scotland is indeed a beautiful country with wonderful people, and I'm so glad we could help you make the most of it.

Sincerely,
Aleksandra

Norway is a beautiful country, easy to explore with Kimkim's help.
Norway | May 6 - May 15, 2024

Minda
Minda H.
Maple Grove, MN | Reviewed on May 21, 2024
Mar did a wonderful job of mapping out an itinerary that included the highlights of Norway that we wanted to see. We were able to use public transportation to get around and all the tickets for our major travels were provided ahead of time. Even when we had a hiccup (my fault) on the train journey from Oslo to Bergin, we were able to reach Julia (the emergency contact) and get things straightened out quickly. All our hotels were within easy walking distance of public transportation and... Read more

Mar did a wonderful job of mapping out an itinerary that included the highlights of Norway that we wanted to see. We were able to use public transportation to get around and all the tickets for our major travels were provided ahead of time. Even when we had a hiccup (my fault) on the train journey from Oslo to Bergin, we were able to reach Julia (the emergency contact) and get things straightened out quickly.

All our hotels were within easy walking distance of public transportation and convenient to restaurants and major sights.

We really enjoyed the walking tour of Bergen with Magda as our guide. We saw back streets of Bergen and learned some history of this beautiful city. The highlight for my husband and son was the RIB boat safari in Flam exploring the Aurlandsfjord and Naeroyfjord, including the cheese tasting. I really liked the cider tasting and lunch in Balestrand, delightful!

We spent a lot of time on ferries and trains which is a relaxing way to travel. However, I did hope we would have had more time to do some hiking while in the smaller communities. I guess we should have scheduled a longer visit!

Hotel Reviews
Fretheim Hotel
Flåm

Location and character are terrific. Staff is helpful and friendly.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Kviknes Hotel
Balestrand

The old part of the hotel is a slice of the local history not to be missed. The views from the dining room are terrific, and make sure to make time to see the artwork, artisan pieces and historical references in the halls connecting to the main dining room.

Authenticity & Character
We are referring to the original building. We stayed in the newer 60's add on. It is well integrated, but lacks any of the charm and character of the original building. The room was fine, nothing to complain about, but not the original experience.
Location
Staff
Cleanliness & Comfort
Scandic Torget
Bergen

Great location for everything we wanted to do and see in Bergen. Short walks to the ferries, downtown and restaurants.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Scandic Byporten
Oslo

The chief recommendation for this hotel is its convenience. It is just a few steps from the central train station and bus, tram connections to all of Oslo.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Day trip to Fjærland
Day trip to Fjærland
Norway

A boat ride into the small, charming town of Fjaerland is followed by a short bus ride to the glacier museum. The museum is small, but well designed and packed with interesting facts and exhibits. The highlight is a very short, well-done wide screen movie. After reboarding the bus you are dropped off a short walk to the base of a massive glacier. It is supposed to be the largest in Europe and one of only three that is expected to survive into the next century.

Quality of Experience
Guides, Drivers and Staff
Transport
Gudvangen to Flåm fjord cruise
Gudvangen to Flåm fjord cruise
Gudvangen

Riding the electric ferry is reason enough to do this cruise. You also get to experience some of the most vertical mountains and fjords you will see in Norway. Get close enough to waterfalls to hear the roar and feel the spray.

Quality of Experience
Guides, Drivers and Staff
Transport
Viking Day in Gudvangen
Viking Day in Gudvangen
Gudvangen

We thought this might be a little too artificial since it is a recreation of Norse/Viking life. However, the experience was positive due to the factual, accurate information provided by the guides in the village. Seeing and getting explanations of the Viking ships, weapons and armor helps understand the Viking Age. The blacksmith and his explanations of how things were done is not to be missed.

Quality of Experience
Guides, Drivers and Staff
Transport
Fjord RIB Safari & Undredal Cheese Tasting
Fjord RIB Safari & Undredal Cheese Tasting
Norway

It was great to get down to sea level and ride in a fast boat in the fjord. They provided and insisted we gear up for the temperature changes we did encounter on the ride. The guide was very knowledgeable and personable and spent time going over all the safety features built into the boat, communications, the gear we were wearing. The perspective from these relatively small boats cannot be duplicated on the large commercial craft nor the ability to interact and get one on one questions and answers from a well informed guide. The goat cheese tastings was a delight. We were surprised by how much we enjoyed the flavors and textures of this local delicacy.

Quality of Experience
Guides, Drivers and Staff
Transport
Ulriken Cable Car
Ulriken Cable Car
Bergen

We were unlucky with the weather. It was completely socked in and rainy. We saw very little and got a little wet. Ground transport, drivers and staff were all great, but there was not much point given the weather.

Quality of Experience
Guides, Drivers and Staff
Transport
Cider Tasting with Food Pairing
Cider Tasting with Food Pairing
Balestrand

Much to love in this experience. We learned historical and cultural context for apples. The ciders were tasty and food pairings were a delight. Enjoyed every aspect of the experience including the walk back to our hotel.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Past & Present City Walk
Past & Present City Walk
Bergen

Our guide was terrific. Magda was knowledgeable and personable. She brought the history to light and made the culture understandable. We really enjoyed getting off the beaten paths and seeing some of the neighborhoods just a few hundred yards from the harbor. Magda answered all of our questions and provided great context.

Quality of Experience
Guides, Drivers and Staff
Local specialist: Mar Quiñones
Mar
Mar Quiñones
Local specialist in Kristiansand | Replied on May 24, 2024

Dear Minda and family,
Thank you so much for taking the time to share this incredible and detailed feedback!
We're absolutely delighted to hear that you had a wonderful time here!
We would love to welcome you again in the future, and I'll be right here, more than happy to assist you!
It was truly a pleasure working together with you :)
Thanks once again for letting us plan your Norwegian adventure!
My very best,
Mar

Price gouging for a vacation
Scotland | May 6 - May 15, 2024

N
Nina A.
Seattle, WA | Reviewed on May 20, 2024
Although we had a great time in Scotland, I can't get over the lack of transparency of the trip cost from this company. After we booked, I noticed how high the overall price was and compared it against the hotels that were booked, car rental, and activities and the total price of those did not even come close to the total we paid Kimkim. I reached out to Stephen and he said that his manager stated they were unable to provide a breakdown of cost. A hotel and the car rental company provided us... Read more

Although we had a great time in Scotland, I can't get over the lack of transparency of the trip cost from this company. After we booked, I noticed how high the overall price was and compared it against the hotels that were booked, car rental, and activities and the total price of those did not even come close to the total we paid Kimkim. I reached out to Stephen and he said that his manager stated they were unable to provide a breakdown of cost. A hotel and the car rental company provided us with the invoices, and we were able to see the prices for each activity when we got to the location and nothing added up except that the fee to book with Kimkim was beyond astronomical and nothing short of highway robbery. Super unfortunate.

Local specialist: Stephen Molloy
Stephen
Stephen Molloy
Local specialist in Dorset and Lyon | Replied on May 24, 2024
Dear Nina & Colten, Thank you for taking the time to share your experience. We are, actually, delighted to hear that you had a great time exploring Scotland, and thank you for saying that in your feedback review. It truly is a beautiful and captivating country, and we're glad we could be a part of your journey. Obviously, though you are disappointed about the price paid, not the experience. Scotland is known for its stunning landscapes, rich history, and vibrant culture, but it is also... Read more

Dear Nina & Colten,

Thank you for taking the time to share your experience. We are, actually, delighted to hear that you had a great time exploring Scotland, and thank you for saying that in your feedback review. It truly is a beautiful and captivating country, and we're glad we could be a part of your journey.

Obviously, though you are disappointed about the price paid, not the experience. Scotland is known for its stunning landscapes, rich history, and vibrant culture, but it is also recognized as one of the more expensive travel destinations on the planet. According to recent statistics, the UK was ranked sixth in the world. Your trip was to Scotland, which is known to have even higher prices.

We understand your concerns about the overall cost of the trip. We strive to provide a seamless travel experience, which includes not only accommodations, car rentals, and activities but also personalized service, expert planning, and support throughout your trip. We aim to ensure that you have a stress-free and memorable vacation, which often involves behind-the-scenes efforts and resources that may not be immediately visible.

Many of our travelers appreciate the added value and peace of mind that our services provide. While we recognize that the breakdown of costs might not have met your expectations, we assure you that our pricing reflects the comprehensive service and expertise that we offer. Most of our clients have found great value in our services and have enjoyed their trips thoroughly. The fee that Kimkim uses for marketing and support is completely normal, when compared across the whole industry.

I do think it is important to provide a breakdown of what our team in the UK & France have spent on the trip:

• Trip crafting and feedback: 1.5 days
• Payment of suppliers and booking: 0.5 days
• Confirmation & communication with suppliers: 0.5 days
• Roadbook crafting: 1.5 days
• Assistance on site 24/7 included, via our on-call staff

We regret any frustration this lack of an initial breakdown may have caused and appreciate your feedback as it helps us improve. WE REALLY DO LISTEN, AND IT PROVOKES A HEALTHY DEBATE IN OUR OFFICE ENVIRONMENT. If there’s anything further we can assist you with or if you have more specific feedback, please feel free to reach out to us directly.

Thank you once again for choosing Kimkim, and we hope to have the opportunity to serve you again in the future.

Best regards,
Stephen

Once in a Lifetime Trip!
South Africa | May 9 - May 16, 2024

Sharron
Sharron G.
Paradise, NV | Reviewed on May 20, 2024
We began our planning with Debra months prior to our trip and she was always helpful with information and flexible for our requests about the area and what was the most important places for us to visit.
Our hotel, Queen Victoria, was gorgeous and right next to the waterfront. The transportation from our ship to our hotel and to our different destinations was impeccable. We did have one problem with a lost credit card and they took care of that. Our guide to the cape and to the wine...
Read more

We began our planning with Debra months prior to our trip and she was always helpful with information and flexible for our requests about the area and what was the most important places for us to visit.
Our hotel, Queen Victoria, was gorgeous and right next to the waterfront. The transportation from our ship to our hotel and to our different destinations was impeccable. We did have one problem with a lost credit card and they took care of that. Our guide to the cape and to the wine country, Christine was fabulous! We had a rainy day at the cape and honestly it made it more fun. The vineyards chosen for us to visit were first class. No one should miss Table Top Mountain. What a fantastic view. From there we went to Umkumbe Safari Camp and had a fabulous five days full of game drives where we saw all the big five. Again transportation was right on point. The staff at the camp were fun. The luxury tent accommodations were nice. All in all, you expect a great experience when you go that far and that is what we had!! First class.

Hotel Reviews
Umkumbe Bush Lodge
Sabie Park

The staff here are what make it. The game drives with Charne and our trackers were great and we saw all the big five! The food staff, reception staff and the food were also terrific. Abagail and Sharon were particularly wonderful. If it weren’t for the staff I would rate the accommodations at a four, as we had a toilet that ran even after they tried to fix it. Lighting in the tent was poor and we never could regulate the shower temperature. However, the beds were very comfortable, linens first rate and we even got hot water bottles in the bed at night!!

Authenticity & Character
Very authentic. Sundowner game drives and drinks as well as coffe in the bush perfect!
Location
Right next to Kruger National Park
Staff
They were all amazing!
Cleanliness & Comfort
Beds were very comfortable and linens great.
Queen Victoria Hotel
Cape Town

Amazing hotel in a perfect location next to the waterfront dining and shopping center. Daily breakfast was more than you could ask for and gorgeous. But what made it was the staff. They were so friendly, helpful and professional. Loved this hotel and would recommend it to anyone.

Authenticity & Character
History and decor
Location
Next to the waterfront
Staff
All the reception and dining staff.
Cleanliness & Comfort
Activity Reviews
Final morning game drive & next stop
Final morning game drive & next stop
South Africa

We had not yet seen lions and hoped to see them on our last drive and voila - we did.

Quality of Experience
Best last drive.
Food
Lovely pancake breakfast on this morning.
Guides, Drivers and Staff
Found the Lions. Knew right where they would emerge from the bush.
Transport
Another Day in the Kruger with 2 private game drives
Another Day in the Kruger with 2 private game drives
South Africa

Another awesome day viewing lots of animals!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
A Day in the Kruger Bush with Two Private Game Drives
A Day in the Kruger Bush with Two Private Game Drives
South Africa

Fabulous game drives. We ended up seeing all the big five and the elusive Cheetah and Leopard. The animals were often within ten feet of us. Each day was different but you had the same ranger. Chantae was very interesting and a great ranger. She knew exactly where animals would pop out. The scenery was beautiful. It did rain on one drive but we still saw animals. Ponchos were provided.

Quality of Experience
Lots of animals and so close!!
Food
Coffee and pancakes in the bush.
Guides, Drivers and Staff
Great tracking
Transport
Loved the fact every seat was great.
Arrive at Your Lodge in Kruger & First Game Drive
Arrive at Your Lodge in Kruger & First Game Drive
South Africa

Lovely arrival and we were greeted by a drink and warm staff. We jumped right on the safari jeep and took off for gorgeous and peaceful scenery. Luckily we saw lots of animals and then had our sundowner drinks in a perfect setting.

Quality of Experience
Saw lots of animals. So different to see them in their environment.
Food
Loved the evening snacks and drinks.
Guides, Drivers and Staff
Good ranger. Charnae.
Transport
Lots these land rover safari jeeps. Blankets and panchos in case you need them and you can see perfectly from each seat.
Full-Day Wine Tour
Full-Day Wine Tour
South Africa

Napa Valley move over because the vineyards in Africa were fabulous. Our favorite was the Babylonstroen, but we liked the two others for professional knowledge of wine, staff and different wines paired with chocolates as well as the views. A day that should not be missed!

Quality of Experience
Variety of experience
Guides, Drivers and Staff
Helpful and fun
Transport
Nice van
Cape Peninsula & Penguins
Cape Peninsula & Penguins
South Africa

It was windy and pouring rain that day but we still had a fabulous time. Christine was great and the scenery perfect. Loved the funicular.

Quality of Experience
The scenery is beautiful.
Guides, Drivers and Staff
Christine was knowledgeable and flexible- also picked out a great place for lunch.
Transport
Nice van
Dinner at GOLD Restaurant
Dinner at GOLD Restaurant
Cape Town

This is obviously for tourists but so amazing we were blown away! The entertainment fabulous and the sixteen different food items were simply delicious! The decor beautiful and the staff terrific!

Quality of Experience
Just the whole very unique experience!
Food
Authentic and delicious!
Guides, Drivers and Staff
Driver was totally mixed up but Kim Kim kept in touch with us to get us there and back.
Transport
Driver needs to know where he is going.
Local specialist: Deborah Smook
Deborah
Deborah Smook
Local specialist in Cape Town | Replied on May 27, 2024
Hello Sharron Thank you so much for taking the time to write the detailed and very complimentary review! It was such a pleasure to work with you from the very first day and I am super happy that we could make the best of your cruise having to reroute!
I will send the feedback to all the relevant properties and suppliers as everyone loves to receive the positive feedback. Apologies again for the drama with the transfers to GOLD. We have now kept Gold in our itineraries, but we are...
Read more

Hello Sharron

Thank you so much for taking the time to write the detailed and very complimentary review! It was such a pleasure to work with you from the very first day and I am super happy that we could make the best of your cruise having to reroute!
I will send the feedback to all the relevant properties and suppliers as everyone loves to receive the positive feedback. Apologies again for the drama with the transfers to GOLD. We have now kept Gold in our itineraries, but we are advising clients to rather take an uber or let the hotel take a taxi as it is so close and just so much more convenient than the Gold transfer making clients wait.
I absolutely love your photos and really appreciate you sharing them.
We hope to see you in South Africa again and perhaps for a bit longer next time. I am sure you are happy to be home after your long trip for now, though.
Have a wonderful week and enjoy your summer!

Deb

We had a wonderful time during our trip. The ...
Italy | May 10 - May 18, 2024

J
Jeff G.
Newark, NJ | Reviewed on May 20, 2024
We had a wonderful time during our trip. The boutique hotels (and attached restaurants) were excellent. We particularly enjoyed our guides in Assisi (Ms. Cinzia) and Rome (Ms. Simona). Weather was perfect all week, except for one rainy afternoon in Gubbio. Italians were all very friendly during our trip. We enjoyed the food and wine during our trip. Your representatives were on-time and helpful. We were disappointed in Arezzo as it was Sunday, as the shops were closed, and churches had... Read more

We had a wonderful time during our trip. The boutique hotels (and attached restaurants) were excellent. We particularly enjoyed our guides in Assisi (Ms. Cinzia) and Rome (Ms. Simona). Weather was perfect all week, except for one rainy afternoon in Gubbio. Italians were all very friendly during our trip. We enjoyed the food and wine during our trip. Your representatives were on-time and helpful.

We were disappointed in Arezzo as it was Sunday, as the shops were closed, and churches had morning mass. We did not make it to Cortona.

GPS was amazing, could not have driven the routes without it, although a few times, it directed us in one way city centers! It was also a little confusing on where to drop the car off at the Rome train station.

In retrospect, we should have stayed in Rome one additional day as there is so much to see.

Thank you again.

Activity Review
 Private Colosseum, Forum Tour & Palatine hill
Private Colosseum, Forum Tour & Palatine hill
Rome

Excellent Guide.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Caterina Belvedere
Caterina
Caterina Belvedere
Local specialist in Arsoli (Rome) | Replied on May 30, 2024
Dear Jeff and Sue, I'm thrilled to hear that you had a fantastic time during your trip. Your appreciation for the hotels, restaurants, and guides in Assisi and Rome brings me so much joy. It's a shame about the rainy afternoon in Gubbio and not being able to visit Cortona, but that gives you something to look forward to next time. I'm glad you enjoyed the food and wine, and that our representatives were helpful and punctual throughout the trip, and that the GPS was helpful despite a few... Read more

Dear Jeff and Sue,

I'm thrilled to hear that you had a fantastic time during your trip. Your appreciation for the hotels, restaurants, and guides in Assisi and Rome brings me so much joy.

It's a shame about the rainy afternoon in Gubbio and not being able to visit Cortona, but that gives you something to look forward to next time.

I'm glad you enjoyed the food and wine, and that our representatives were helpful and punctual throughout the trip, and that the GPS was helpful despite a few small hiccups. It's a valuable tool for navigating the roads.

Rome is a city full of endless wonders, and I completely understand the desire to explore it even more. I apologize for the inconvenience of the drop-off car.

Thank you for letting me be a part of your adventure. Your happiness and satisfaction mean everything to me.

Wishing you all the best,

Grazie mille

Caterina

Our Slovenia/Croatia
Croatia | May 3 - May 17, 2024

S
Susan G.
Orlando, FL | Reviewed on May 20, 2024
Our Slovenia/Croatia trip was so amazing and beyond our expectations! Nikola did an exceptional job in planning, orchestrating and following up on everything, start to finish. He listened attentively to the kind of trip we wanted and worked to make it all perfect! We especially appreciated the evening before check ins and availability 24/7! In Slovenia we had a car which was loads of fun for exploring and making it an adventure. The side trips in both Slovenia and Croatia were... Read more

Our Slovenia/Croatia trip was so amazing and beyond our expectations! Nikola did an exceptional job in planning, orchestrating and following up on everything, start to finish. He listened attentively to the kind of trip we wanted and worked to make it all perfect! We especially appreciated the evening before check ins and availability 24/7! In Slovenia we had a car which was loads of fun for exploring and making it an adventure. The side trips in both Slovenia and Croatia were especially enjoyable: the beekeeper, Skocjan caves, truffle hunting, cycling tour, wine and food tour, Ston oyster experience, cooking dinner on a local farm. Accommodations were perfect and we especially loved the winery in Bale, hotel in Hvar. All in all ours was a great trip ! Than you, KimKim and Nikola for a truly remarkable memory!

Hotel Reviews
Hotel Moeesy, Blue & Green Oasis
Hvar

WONDERFUL...beautiful views!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Meneghetti
Bale

AWESOME and we even got a complimentary upgrade!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Nikola Vojvodić
Nikola
Nikola Vojvodić
Local specialist in Zagreb | Replied on Jul 23, 2024

Hi Susan,

I am so happy to hear you had a great time and thank you for leaving us a review!

We always aim to give the most enjoyable and effortless trip-planning experience to our guests and to hear such high praise means a lot. I am very grateful I got the be the one to introduce you to Slovenia and Croatia and thank you for choosing Kimkim.

I wish you and Bruce all the best and hope our paths will cross again!

Best,
Nikola

Croatia: Bruno did a fabulous job
Croatia | May 9 - May 16, 2024

Katherine
Katherine H.
Newark, NJ | Reviewed on May 20, 2024
Bruno did a fabulous job helping us design a perfect Croatia coastline itinerary — and was patient when we needed to make a few changes in the plan. He provided great suggestions on how to spend our limited time in the cities we visited, including restaurant suggestions. The places we stayed were just what we asked for. He arranged wonderful guides — Ana in Dubrovnik and Mia in Split — who were personable and knowledgeable…and knew just how much detail we could absorb. Bruno also arranged... Read more

Bruno did a fabulous job helping us design a perfect Croatia coastline itinerary — and was patient when we needed to make a few changes in the plan. He provided great suggestions on how to spend our limited time in the cities we visited, including restaurant suggestions. The places we stayed were just what we asked for. He arranged wonderful guides — Ana in Dubrovnik and Mia in Split — who were personable and knowledgeable…and knew just how much detail we could absorb. Bruno also arranged drivers to take us from city to city, with some stops along the way. He stayed in touch with us each and every day, and when we asked to change the pick-up times, he made it happen. We could not have asked for a more meticulous planner. Our trip was amazing, and much of the credit goes to Bruno’s guidance.

Local specialist: Bruno Martinović
Bruno
Bruno Martinović
Local specialist in Zagreb | Replied on May 20, 2024

Hi Katherine,

Thank you very much for your feedback! I am happy to hear that I was able to fulfill your wishes.
It was a pleasure hosting you and your husband.
Hope you took some lifelong memories from Croatia!

Hope to stay in touch!

Many regards.

Bruno

Awesome trip. Relaxation and Adventure!
Costa Rica | May 11 - May 18, 2024

G
Greg W.
Chicago, IL | Reviewed on May 20, 2024
I was a skeptic in the beginning, but Holden nailed it. We had an amazing trip. Resorts and activities were exactly what I was looking for. Spent 5 days on the beach and 4 day in the rain forest. Both were spectacular. Can't say enough about Holden and his team of advisors. Never felt alone or confused. Serendipity Adventures was the local specialist that helped plan, organize, and manage our trip. Holden, Nancy, and Wilman were awesome! Thank you!! Read more

I was a skeptic in the beginning, but Holden nailed it. We had an amazing trip. Resorts and activities were exactly what I was looking for. Spent 5 days on the beach and 4 day in the rain forest. Both were spectacular. Can't say enough about Holden and his team of advisors. Never felt alone or confused. Serendipity Adventures was the local specialist that helped plan, organize, and manage our trip. Holden, Nancy, and Wilman were awesome! Thank you!!

Hotel Reviews
Arenal Manoa & Hot Springs
Fortuna

I loved this place! It was quiet and easy to feel relaxed and comfortable. Close to all the activities. The views were so amazing. So many birds, animals and beautiful flowers right outside my door.

Authenticity & Character
Hidden away from the business of the cities. Felt like I was in paradise.
Location
So easy to come and go. Parked right outside my room. The drive from Libera was incredible, so much fun.
Staff
Everyone was super nice and took pride in there work and the resort.
Cleanliness & Comfort
Super clean and well maintained resort.
Hotel Bosque del Mar
Playa Hermosa

Everyone was so helpful and friendly. Super clean and accommodating.

Authenticity & Character
Beautiful beach and secluded rooms.
Location
Close to the airport, but never felt busy or full of people.
Staff
Super helpful and friendly.
Cleanliness & Comfort
Very clean and well maintained property. Good food and drink selection on property.
Activity Reviews
Big Arenal Mundo Aventura Zipline
Big Arenal Mundo Aventura Zipline
Arenal/La Fortuna

This was a great activity. The views were exceptional. The staff was great and full of fun and information.

Guided Hike in Arenal Volcano Park 1968
Guided Hike in Arenal Volcano Park 1968
Arenal/La Fortuna

It was a great introduction to the area. Our guide was great.

Introduction to La Fortuna and Arenal Volcano
Introduction to La Fortuna and Arenal Volcano
Costa Rica
Tropical Sunset Sailing Adventure
Tropical Sunset Sailing Adventure
Costa Rica

We had a great time. The weather was just okay, but it was so nice to see the sites and swim in a private bay. Unfortunately no sunset to view that day. Crew was great, always there for questions and conversation.

Local specialist: Holden Ketchum
Holden
Holden Ketchum
Local specialist in Cartago, Costa Rica | Replied on May 20, 2024

Thank you Greg for your kind words. It was a pleasure working with you to put together the best trip possible. Sorry about the weather! But I'm glad that you enjoyed everything that we worked on together. It was teamwork!

We found the KimKim team to be well informed,...
Spain | May 9 - May 14, 2024

K
Ken K.
Chicago, IL | Reviewed on May 20, 2024
We found the KimKim team to be well informed, quick to respond, sensitive to our needs and tolerant of our many questions! When there was a hiccup (one of our guides was told to meet us at the hotel and we were told a different meeting place, as well as one of our futures tours being cancelled at that same moment!), Jessica bent over backwards to get each problem resolved. The trip was well paced, we had great guides and our hotel location was fantastic! We would absolutely use them for... Read more

We found the KimKim team to be well informed, quick to respond, sensitive to our needs and tolerant of our many questions! When there was a hiccup (one of our guides was told to meet us at the hotel and we were told a different meeting place, as well as one of our futures tours being cancelled at that same moment!), Jessica bent over backwards to get each problem resolved. The trip was well paced, we had great guides and our hotel location was fantastic! We would absolutely use them for travel in the future.

Hotel Review
Hotel Regina
Barcelona

Hotel Regina was very well located, clean, comfortable and the staff were friendly and helpful.

Authenticity & Character
Felt a little too comfortable to be European! (There was air conditioning.....)
Location
One block from a square that led to the Gothic Quarter, Shopping, Gaudi house.....
Staff
Helpful with suggestions of restaurants, directions, where to find things etc.
Cleanliness & Comfort
Activity Review
Private El Born Walk with Flamenco & Tapas
Private El Born Walk with Flamenco & Tapas
Barcelona

Guide was great, El Born was lovely, tapas were yummy. Flamenco dancing was not too impressive though the venue was. Set in an old castle.

Quality of Experience
Guides, Drivers and Staff
Local specialist: Adam Gomez
Adam
Adam Gomez
Local specialist in kimkim HQ | Replied on May 31, 2024

Hi Ken, It is so great to hear you had a great experience! Thank you for the reviews; they give future travelers insight and what to expect!

Jessica is amazing, and I'm glad she was able to help with the hiccups! We have the best team! 💯

I agree, I love the location of Hotel Regina- so much to see and do in that area! I'm glad you got to experience a little taste of the country!!! 🇪🇸

I hope to see you on a future kimkim trip! :)

Be well,
Adam

Fantastic Trip
Vietnam | May 3 - May 16, 2024

Nadia
Nadia G.
Australia | Reviewed on May 20, 2024
We had an increadible trip in Vietnam thanks to Hien and Realistic Asia. The planning and recommendations were excellent, and Hien went out of her way to adjust our itinerary until it was perfect. When were were travelling she checked in with us and helped us coordinate and change last minute details, it was so helpful to have a local contact who was so responsive and supportive. All the tour guides were amazing, and the hotels and cruises/ events booked were of a really high standard. Thank... Read more

We had an increadible trip in Vietnam thanks to Hien and Realistic Asia. The planning and recommendations were excellent, and Hien went out of her way to adjust our itinerary until it was perfect. When were were travelling she checked in with us and helped us coordinate and change last minute details, it was so helpful to have a local contact who was so responsive and supportive. All the tour guides were amazing, and the hotels and cruises/ events booked were of a really high standard. Thank you Hien for a memorable and enjoyable anniversary trip to Vietnam. Would not hesitate to recommend you and your team.

Hotel Reviews
La Siesta Hoi An Resort & Spa
Hoi An
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Silk Path Grand Hue
Authenticity & Character
Location
Staff
Cleanliness & Comfort
La Siesta Classic Ma May
Hanoi
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Intercontinental Danang Sun Peninsula Resort
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Ms. Vy’s Cooking class - Holiday Master Class - Joint in tour
Ms. Vy’s Cooking class - Holiday Master Class - Joint in tour
Hoi An
Quality of Experience
Food
Guides, Drivers and Staff
Local specialist: Hien Do
Hien
Hien Do
Local specialist in Vietnam | Replied on May 21, 2024

Dear Nadia,
Thank you for taking the time to share your experience with us! We’re over the moon to hear that you’re happy about your holiday! Your feedback is highly appreciated, as it enables us to further develop our services and organize memorable trips for our future clients.
Thank you again for choosing our company and we hope to see you again!
From Hanoi with love,
Hien

Wonderful 2 weeks in Croatia
Croatia | May 6 - May 19, 2024

S
Sheelagh R.
Canada | Reviewed on May 20, 2024
Robert was wonderful, he was so patient with helping us plan our trip . He then supported us and was in constant contact with us every day for 2 weeks
Pero the local guide in Split and Antea in Dubrovnik were both very knowledgeable friendly and taught us a lot
We loved our trip and it was all thanks to Robert and all his planning and being there for us
Thank you
Read more

Robert was wonderful, he was so patient with helping us plan our trip . He then supported us and was in constant contact with us every day for 2 weeks
Pero the local guide in Split and Antea in Dubrovnik were both very knowledgeable friendly and taught us a lot
We loved our trip and it was all thanks to Robert and all his planning and being there for us
Thank you

Hotel Reviews
The Pucic Palace
Dubrovnik
Sorgo Palace
Ston
Hotel Marul
Split
Teatro Verdi Boutique Hotel
Zadar
Hotel Degenija
Rakovica
Valamar Riviera Hotel & Residence
Poreč
Hotel Dubrovnik
Zagreb
Local specialist: Robert Pinčević
Robert
Robert Pinčević
Local specialist in Croatia | Replied on May 20, 2024

Hi Sheelagh,

thank you very much for your feedback and kind words. I am very happy to hear you had a good time, that you liked Croatia, and that you left with good memories! And hopefully with some new knowledge of history and olive oil :)

It was a pleasure meeting you and your small group!

THANK YOU!

Many regards from Croatia!

Best

Robi

Amazing experience
Nepal | May 15 - May 19, 2024

yancey
yancey A.
Ashburn, VA | Reviewed on May 20, 2024
Just an amazing experience. The trek was well thought through and fit the level of skill and challenge I was hoping to get. Guide and Porter were, simply put, Professional,
Friendly, Respectful. We had some great laughs and pushed through some challenging spots as a team.
Read more

Just an amazing experience. The trek was well thought through and fit the level of skill and challenge I was hoping to get. Guide and Porter were, simply put, Professional,
Friendly, Respectful. We had some great laughs and pushed through some challenging spots as a team.

Hotel Review
Hotel Manaslu
Kathmandu

Our stay was great. We enjoyed the clean room and the convenience of the morning breakfast.

Authenticity & Character
The look and feel was perfect.
Location
Breakfast was very good.
Staff
Very friendly
Cleanliness & Comfort
Sheets
Local specialist: Amanda Delecca
Amanda
Amanda Delecca
Local specialist in Kathmandu and Senegal | Replied on Jun 01, 2024

Hi Clay,

Thanks so much for your glowing review, it was an absolute pleasure working with you on this one!

From Amanda, Keshab and the HT Team

Why travelers love kimkim

Custom trips for independent travelers who are too busy to plan
Customize your trip with the help of a local travel specialist

Kimkim has handpicked the world’s top local travel specialists so you will have peace of mind and an unforgettable trip that meets your exact requirements.

Authentic travel experiences

Kimkim’s local specialists ensure that you will have the best experience based on up-to-date local insights. On top of that, the vast majority of your money will go straight to support and grow local economies.

Secure & easy booking

Once you are happy with the trip, you can easily book via kimkim’s secure payment platform.

Local support during your trip

You can always reach your local specialist with a quick message or call in case you hit a snag during your trip, or simply want some great local recommendations.