Kimkim Trip Reviews

4.8
Based on 22,654 ratings
Read 22,654 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

KimKim and Berat provided an outstanding Turkish Treat
Turkey | Oct 6 - Oct 20, 2024

C
Carol W.
Bethesda, MD, USA | Reviewed on Oct 27, 2024
KimKim and Berat provided an outstanding vacation in Turkey for us. It was particularly helpful that whenever we had a question or needed a suggested activity, we could always contact Berat. She always promptly responded, often with specific suggestions such as excellent dining choices and places to go. When there were huge lines for the mosques in Istanbul, KimKim's guide suggested an alternative, the cisterns, as a place to start. Not only did that provide an memorable sight, by the... Read more

KimKim and Berat provided an outstanding vacation in Turkey for us. It was particularly helpful that whenever we had a question or needed a suggested activity, we could always contact Berat. She always promptly responded, often with specific suggestions such as excellent dining choices and places to go.

When there were huge lines for the mosques in Istanbul, KimKim's guide suggested an alternative, the cisterns, as a place to start. Not only did that provide an memorable sight, by the time we finished, the mosque lines were completely gone allowing us to walk right in.

All the travel logistics were in place -- people to pick up us and reservations in place.

For anyone considering a vacation in Turkey, we highly recommend booking it through KimKim. This was our second KimKim vacation. Now that we're back, time to start thinking about the next trip with them.

Hotel Reviews
Pera Palace
Istanbul

Charming, well located, hotel responsive to some plumbing issues.

Authenticity & Character
Oldest elevator in the country.
Location
Staff
Cleanliness & Comfort
Kayakapi Premium Caves
Urgup / Cappadocia

Restaurants were amazing, especially the vegetarian tasting meal. Friendly waitstaff.

Akra Antalya Hotel
Antalya

Hotel was fine. Blaring music in one of the restaurants but the next night it was quieter.

Doğa Thermal Hotel & Spa
Denizli

Weird environment; smell from thermal waters. Only buffet dinner available which was just adequate. Not up to the standards of the other hotels on the trip.

Nisanyan Houses
Selçuk

Huge accessibility issues for anyone over 30 years old. Very rocky road from the reception desk to the room making the walk to meals treacherous. Layout of the rooms not idea with bathroom on a different level from the bedroom -- again an issue for older travelers. On the other hand, the staff were over the top friendly and accommodating. Meals, once you got the the dining room were very good.

Swissôtel The Bosphorus Istanbul
ISTANBUL

Excellent location looking out over the Bosphorus, walking distance to many of the key sites, tasty Indian restaurant on site.

Activity Review
Hot Air Balloon Tour at Sunrise
Hot Air Balloon Tour at Sunrise
Cappadocia

Beautiful views, magical scenery, felt perfectly safe

Local specialist: Berat Ornek
Berat
Berat Ornek
Local specialist in Turkey | Replied on Oct 28, 2024

Dear Carol and David,
Many thanks for your positive review, we are glad to see you enjoyed your trip with us!
Kind regards from everyone on our team,
Berat

Indonesia, diverse and stress-free!
Indonesia | Sep 23 - Oct 12, 2024

Sandra
Sandra G.
Canada | Reviewed on Oct 27, 2024
We loved Indonesia. It is such a diverse country. But the common denominator is that all the people are so friendly and they seem stress-free. Jessica and her team provided us with a lot of different experiences and were really on top of everything. The whole trip was super well organized and coordinated. All the local guides were fantastic, they all give a wealth of knowledge and each have their own personal flavour to add to the stories which we loved. Read more

We loved Indonesia. It is such a diverse country. But the common denominator is that all the people are so friendly and they seem stress-free. Jessica and her team provided us with a lot of different experiences and were really on top of everything. The whole trip was super well organized and coordinated. All the local guides were fantastic, they all give a wealth of knowledge and each have their own personal flavour to add to the stories which we loved.

Hotel Review
Sudamala Resort, Sanur
Sanur Kauh, Denpasar Selatan, Kota Denpasar, Bali

We loved this hotel, beautifully located.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Jessica Soenandar
Jessica
Jessica Soenandar
Local specialist in Jakarta | Replied on Oct 29, 2024
Dear Sandra and Renaud, Thank you so much for your thoughtful review! I couldn't be more grateful that you had a fantastic time in Indonesia and enjoyed experiencing the diversity of our people and culture. It was such a pleasure collaborating with you both to create this memorable odyssey through Indonesia. Since this trip was adventure-packed, should you ever wish to embark on a slower, more leisurely getaway, I’d be thrilled to help plan a peaceful escape to one of Indonesia’s beautiful... Read more

Dear Sandra and Renaud,

Thank you so much for your thoughtful review! I couldn't be more grateful that you had a fantastic time in Indonesia and enjoyed experiencing the diversity of our people and culture. It was such a pleasure collaborating with you both to create this memorable odyssey through Indonesia.

Since this trip was adventure-packed, should you ever wish to embark on a slower, more leisurely getaway, I’d be thrilled to help plan a peaceful escape to one of Indonesia’s beautiful hidden gems.

Cheers to creating more unforgettable memories and hope our paths cross again in the future :)

Warm regards,

Jessica

Booking the trip with Mieke was so easy and e...
Bhutan | Oct 20 - Oct 26, 2024

L
Laura K.
Chile | Reviewed on Oct 27, 2024
Booking the trip with Mieke was so easy and effective through the group chat function. Loved the flexibility to build itinerary as per our preferences. Everything worked smoothly on the trip, no time was wasted. Our guide Tashi and driver Funso were so helpful, thoughtful and experienced.. They generously shared their knowledge.. Incredible experience, thank you. Read more

Booking the trip with Mieke was so easy and effective through the group chat function. Loved the flexibility to build itinerary as per our preferences.

Everything worked smoothly on the trip, no time was wasted. Our guide Tashi and driver Funso were so helpful, thoughtful and experienced.. They generously shared their knowledge..

Incredible experience, thank you.

Hotel Reviews
Druk Hotel
Thimphu

Love love love. Authentic and beautiful rooms, great dining room food and service. Small gym.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Zhingkham Resort
Punakha

Great views and rooms. Climb to the rooms get tiring. Dining experience poor.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Paro - Hike to Tigernest Monastery aka Taktshang Goemba
Paro - Hike to Tigernest Monastery aka Taktshang Goemba
Paro

We left early and beat the crowds. Incredible day that I will remember for ever.

Quality of Experience
Guides, Drivers and Staff
Tashi and Funso were amazing
Transport
Local specialist: Mieke Arendsen
Mieke
Mieke Arendsen
Local specialist in Bhutan/Netherlands | Replied on Oct 27, 2024

Dear Laura, thank you so much for sharing your review, and your kind words about our staff that was on the road with you. I am glad to hear that you have enjoyed your time together and experienced a smooth trip. Indeed, now you can cherish the happy memories of this Himalayan Kingdom :)
Thank you for being our guest!
Wishing you all the best,

Mieke

2 weeks in Japan
Japan | Oct 12 - Oct 24, 2024

Shirish
Shirish P.
Rochester, NY | Reviewed on Oct 27, 2024
First the positives:
1. Guides: Friendly, punctual, accommodating.
2. Vehicles: Clean and very comfortable (except in Kanazawa which had cigarette smoke).
Most interesting places/activities:
1. Miho Museum
2. Hiroshima - tear-jerker.
3. Ina
4. Mt Fuji panoramic ropeway
5. Bullet train rides (made better by travelling in Green Car).
Room for improvement:
1. Guides: Often difficult to understand (except Wesley). This was a major issue.
2. Hotel Higashiyama in Kyoto: Very small,...
Read more

First the positives:
1. Guides: Friendly, punctual, accommodating.
2. Vehicles: Clean and very comfortable (except in Kanazawa which had cigarette smoke).
Most interesting places/activities:
1. Miho Museum
2. Hiroshima - tear-jerker.
3. Ina
4. Mt Fuji panoramic ropeway
5. Bullet train rides (made better by travelling in Green Car).
Room for improvement:
1. Guides: Often difficult to understand (except Wesley). This was a major issue.
2. Hotel Higashiyama in Kyoto: Very small, uncomfortable esp. since we stayed there for 5 nights, probably equivalent to a 2/3 star hotel in USA. Would definitely not recommend it.
3. Ina: would have liked to spend more time there by getting there early. Advise visitors to carry own food and drinks as the few eating places there close early.
4. Explore purchasing tickets for cable car, Skytree, etc in advance, if possible, as it will save a lot of time.
5. Itinerary:
a. Share the final itinerary with ALL changes a few days before the tourist's departure.
b. Include addresses of hotels, train stations, etc in JAPANESE so that we can show these to the taxi driver. We ended up at the wrong hotel in Kyoto because the 2 hotels had identical names.

Local specialist: Heidi Li
Heidi
Heidi Li
Local specialist in Japan | Replied on Oct 28, 2024
Dear Shirish,
Hope you had a great weekend.
Thank you for taking the time to share your experiences and insights from your recent trip. We truly value your feedback as it helps us enhance our services and ensure future travelers have an exceptional experience. I’m glad to hear that you enjoyed the friendly and accommodating nature of our guides, as well as the comfort of our vehicles. It’s wonderful that the Miho Museum, Hiroshima, and the scenic views from Mt. Fuji's panoramic ropeway... Read more

Dear Shirish,
Hope you had a great weekend.

Thank you for taking the time to share your experiences and insights from your recent trip. We truly value your feedback as it helps us enhance our services and ensure future travelers have an exceptional experience.

I’m glad to hear that you enjoyed the friendly and accommodating nature of our guides, as well as the comfort of our vehicles. It’s wonderful that the Miho Museum, Hiroshima, and the scenic views from Mt. Fuji's panoramic ropeway stood out to you.

Thank you once again for your valuable feedback. We hope to have the opportunity to assist you in your future travels and provide an even better experience!

Best regards,
Heidi

The trip was great.Highlight was the desert...
Morocco | Oct 12 - Oct 19, 2024

M
Mark G.
Lafayette, CA | Reviewed on Oct 26, 2024
The trip was great. Highlight was the desert camp, but it was all fantastic. Driver was very helpful and thoughtful. Guide in Marrakech was the best. Only suggestions I would give is better communication from the driver on the long days. It was sometime unclear when we would stop and what for. There were a couple of stops we probably would have skipped (movie studio) if we knew they were happening. Also there were a few times we had to pay admission or guides that we were not told... Read more

The trip was great.

Highlight was the desert camp, but it was all fantastic. Driver was very helpful and thoughtful. Guide in Marrakech was the best.

Only suggestions I would give is better communication from the driver on the long days. It was sometime unclear when we would stop and what for. There were a couple of stops we probably would have skipped (movie studio) if we knew they were happening. Also there were a few times we had to pay admission or guides that we were not told about ahead of time. - including guide for Aït Benhaddou. That guide was particularly disappointing. It would have been good to know this so we were prepared or could have decided if we wanted to do that. Other trips I have booked included the cost of admission to places in them so I was surprised kimkim had not already included those in the prices we paid.

Hotel Reviews
Desert Luxury Camp Erg Chebbi
Merzouga
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Braya
Fes Medina
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Ksar Ighnda
Ait Benhaddou
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Elegancia Riad Boutique & SPA
Marrakech
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Half-Day Guided Tour of Marrakech
Half-Day Guided Tour of Marrakech
Marrakesh

Guide was best of all we had. She was respectful of what we wanted to see and took the time we needed. Did a great job explaining local culture and customs.

Quality of Experience
Guides, Drivers and Staff
Transport
A Nomad Family and the Music of the Desert
A Nomad Family and the Music of the Desert
Merzouga
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Merzouga to Aït Benhaddou via the Draa Valley and Ouarzazate
Merzouga to Aït Benhaddou via the Draa Valley and Ouarzazate
Morocco

Would have liked to have a better understanding of when and where we were stopping so could have decided if the stops were of interest. Would have skipped the movie studio if we had been asked. It was not worth the time spent.

Quality of Experience
Guides, Drivers and Staff
We had to pay for guide in Aït Benhaddou ourselves. It did not seem to be prearranged and driver just connected with a local there who was doing tours. He rushed us through and gave limited info. Did not allow us to stop when we wanted. It seemed like he wanted to get back early to take the next tourists. Pretty disappointing.
Transport
Ait Benhaddou to Marrakech via Tizi N'Tichka pass
Ait Benhaddou to Marrakech via Tizi N'Tichka pass
Morocco
Quality of Experience
Guides, Drivers and Staff
Transport
Half-Day Guided Sightseeing in Fes: Morocco's Spiritual Heart
Half-Day Guided Sightseeing in Fes: Morocco's Spiritual Heart
Fes
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Quad Biking the Erg Chebbi Dunes
Quad Biking the Erg Chebbi Dunes
Merzouga

The guides were fantistic. Very high energy and ensured we had a great time!

Quality of Experience
Guides, Drivers and Staff
Transport
Transfer from Fes to Merzouga via Erfoud & Camel Ride
Transfer from Fes to Merzouga via Erfoud & Camel Ride
Morocco
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Ali Moujane
Ali
Ali Moujane
Local specialist in Atlas Mountains | Replied on Oct 30, 2024
Hi Mark, Thank you so much for taking the time to share your experience! We're thrilled to hear you enjoyed the trip, especially the desert camp, and that our driver and your Marrakech guide added to the journey in meaningful ways. I really appreciate your feedback on communication during the longer days on the road. It’s so helpful to know that clearer updates from the driver on when and why stops are happening would make the travel experience even more enjoyable. We’ll work closely with... Read more

Hi Mark,

Thank you so much for taking the time to share your experience! We're thrilled to hear you enjoyed the trip, especially the desert camp, and that our driver and your Marrakech guide added to the journey in meaningful ways.

I really appreciate your feedback on communication during the longer days on the road. It’s so helpful to know that clearer updates from the driver on when and why stops are happening would make the travel experience even more enjoyable. We’ll work closely with our drivers to make sure travelers have a better sense of the itinerary on those stretches, with flexibility to adjust stops based on preferences.

I also understand your feedback about the extra admission fees and local guide at Aït Benhaddou, and I’m sorry for any surprises there. We’ll be updating our pre-trip materials to include a detailed outline of any optional stops or added costs, so you’re fully prepared for each part of the experience.

Thank you again for your honesty and insights. It was a pleasure to have you travel with us, and we’d love the chance to welcome you back for an even more seamless journey in the future!

Best Wishes,
Ali

We had the most memorable time with Ismail. ...
Morocco | Aug 31 - Sep 13, 2024

L
liz v.
Los Angeles, CA | Reviewed on Oct 26, 2024
We had the most memorable time with Ismail. And even now when we tell our family and friends about our Moroccan adventure, Ismail was one of the highlights of our trip! He taught us so much about their culture, religion and country! We encountered some very difficult weather and floods but he was such a skilled driver and has calm demeanour that we all felt very safe. We have an amazing appreciation for Morocco …all thanks to Ismail! Read more

We had the most memorable time with Ismail. And even now when we tell our family and friends about our Moroccan adventure, Ismail was one of the highlights of our trip! He taught us so much about their culture, religion and country! We encountered some very difficult weather and floods but he was such a skilled driver and has calm demeanour that we all felt very safe. We have an amazing appreciation for Morocco …all thanks to Ismail!

Activity Review
Hot Air Balloon Ride
Hot Air Balloon Ride
Marrakesh

Our group was a hesitant in taking this sunrise balloon ride especially with the slight wind. But Yousef the operator was amazing! He was able to put us all at ease! And on a cloudy day , took us above the clouds just in time to see the sunrise. It was almost spiritual! It was SO moving. And then we saw other balloons start popping up thru the clouds. It was spectacular! It was the most memorable thing we have ever done! Many many thanks to Yousef! 🙏🤩

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Majid Mrabti
Majid
Majid Mrabti
Local specialist in Morocco & France | Replied on Oct 26, 2024

Hi Liz,
Thank you so much for sharing such wonderful feedback! I am thrilled to hear that Ismail made your Moroccan adventure memorable and safe, even through challenging weather. It sounds like his knowledge, skill, and warm presence truly enriched your experience and gave you a deep appreciation for Morocco's culture, religion, and landscapes. I will pass along your kind words to Ismail—he'll be so happy to know he was such a highlight of your journey!
Best,
Majid

BEAUTIFUL CROATIA
Croatia | Sep 19 - Sep 29, 2024

S
Susan L.
Ashburn, VA | Reviewed on Oct 26, 2024
Our trip to Croatia was AMAZING!!! Sarah planned a perfect trip for my husband and I, I gave her some information on what we wanted to do in Croatia, and she pulled it all together beautifully. From the gentleman that met us at the airport to the gentleman that dropped us off to return back to the states, it was seamless. The guides we had for touring were incredible, so knowledgeable and very helpful. ( Sorry, I will not attempt to type their names, because I know the spelling would be... Read more

Our trip to Croatia was AMAZING!!! Sarah planned a perfect trip for my husband and I, I gave her some information on what we wanted to do in Croatia, and she pulled it all together beautifully. From the gentleman that met us at the airport to the gentleman that dropped us off to return back to the states, it was seamless. The guides we had for touring were incredible, so knowledgeable and very helpful. ( Sorry, I will not attempt to type their names, because I know the spelling would be way off) The hotels that Sarah made reservations for us were beautiful, and the staff at all of the hotels were amazing. Nick at Hotel Giordanno was very gracious and kind during our stay, the ladies at Irini Luxury Rooms were very helpful during our stay in Split. We had a tremendous time on this "bucket list" trip. We wanted to go to Croatia as my paternal grandparents immigrated from this country, it was very moving to go to Samobor and find where my Dad's roots began. Croatia is a beautiful country and all of the people that we met along the way were very welcoming. We are hoping to return one day with our children. Sarah, from the bottom of my heart, thank you for making this trip a dream come true.
Susan Leonard

Hotel Review
Villa Giardino
Bol

This hotel is beautiful!!! If we are lucky enough to return, we will stay here again. Nick and his entire staff were absolutely wonderful and so helpful. Location was perfect, the breakfast was delicious.

Authenticity & Character
Location
It was a short walk to the town center and to the beautiful beaches.
Staff
Very helpful and so kind!!!
Cleanliness & Comfort
The hotel was spotless, beds were comfortable and it was very quiet.
Activity Review
Private Day Trip to Cavtat & Family Farm Day for Traditional Lunch or Dinner
Private Day Trip to Cavtat & Family Farm Day for Traditional Lunch or Dinner
Croatia

This was such a lovely experience, to be welcomed into some ones home and enjoy a delicious traditional Croatia meal. Our guide that picked us up at the hotel and drove us there, gave us a tour of Cavtat, which was so beautiful. Then she drove us to the farm. It was incredible!!!!

Quality of Experience
Food
Guides, Drivers and Staff
Our driver/ guide was so very friendly and we had so much fun with her on this part of our trip.
Transport
Local specialist: Sarah Cosic

The entire trip could not have been better. ...
Italy | Oct 12 - Oct 22, 2024

Amy
Amy L.
Chicago, IL | Reviewed on Oct 26, 2024
The entire trip could not have been better. Andrea worked with me through every detail prior to the beginning of the trip and checked in during the 11 days in October. He provided advice on keeping activities to an enjoyable level for our group of six - the right mix of sightseeing and relaxation. He also took special care in providing for a traveler with mobility restrictions. I worked with Andrea to organize the trip on behalf of our group and, with Andrea as close as a text, I could... Read more

The entire trip could not have been better. Andrea worked with me through every detail prior to the beginning of the trip and checked in during the 11 days in October. He provided advice on keeping activities to an enjoyable level for our group of six - the right mix of sightseeing and relaxation. He also took special care in providing for a traveler with mobility restrictions. I worked with Andrea to organize the trip on behalf of our group and, with Andrea as close as a text, I could thoroughly enjoy myself too. We had no glitches whatsoever and Andrea was even able to coordinate some time changes in our itinerary that we requested along the way.

All accommodations exceeded our expectations. While all hotel staff were helpful and friendly, the staff at Martis Palace Hotel was particularly warm and welcoming for all three days. Our experience at The Hotel Belvedere di San Leonino was exactly how I had pictured a stay in Tuscany, including dinner at their on-site restaurant. Corte dei Sogni Hotel, Hotel Nazionale and Hotel Palazzo Veneziano were equally enjoyable. All breakfasts provided far more than I am accustomed.

In Rome, the golf cart tour on our first day was a great way to see the city up-close and a good use of time. We enjoyed Mariapaola as our guide of the Vatican, Sistine Chapel and Basilica as she is knowledgeable, entertaining and passionate.

When driving in Tuscany, we especially enjoyed the cities of Bagnoregio, Orvieto and San Gimignano. Cooking class and wine tasting at La Marronaia Winery was very fun! "The wine was made from those grapevines right over there."

It only took the first train ride to figure out how to navigate the Cinque Terre trains with our hop on/off pass. They were clean, convenient and ran on schedule. All five villages were interesting to see. The Via dell'Amore trail is an easy and accessible walk along the cliff and sea and is, of course, beautiful. Hotel Nazionale was in the village of Levanto which we found to be less crowded and slower paced and is also available on the train pass. Due to weather, our boat tour was cancelled for which we received a full refund within just a couple days.

Everything about Venice is unique so I have no particular comments other than to say we are glad we chose to end our trip there as, at one time, we discussed skipping this city.

All guides and drivers were friendly and professional and on-time or usually early to meet us.

We indulged in the local wines, limoncello, chocolate, coffee, olives, oils, balsamics, meats and cheeses. It was all fantastico!

This was my first international trip. KimKim and Andrea set the bar high for the next adventure. I plan to use KimKim again if I get the chance.

Hotel Reviews
Belvedere di San Leonino
Castellina in Chianti

Scenery was beautiful. Dinner on-site was convenient and delicious. Many places to sit and relax including scattered tables and chairs, bar, pool and hot tub.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Corte dei Sogni Boutique Hotel & Spa
Florence

Great hotel with wonderful rooms. Don't let the nearly hidden outside entrance and ground floor lobby fool you.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Palazzo Veneziano Venice
Venice

Amazing entrance. Comfortable outdoor courtyard. Nice bar and breakfast area. Rooms are beautiful. We also took advantage of the complimentary visit to a Murano glass factory.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Rome Private Golf Cart tour
Rome Private Golf Cart tour
Rome

A great way to see the city up-close. A good use of time, especially on your first day in Rome. Fredricko and Fabio were fun guides.

Quality of Experience
Guides, Drivers and Staff
Transport
Colosseum & Roman Forum skip the line ticket
Colosseum & Roman Forum skip the line ticket
Rome

We chose a self-guided tour. We should have gotten a guide or headset as there was so much information to take in.

Quality of Experience
Guides, Drivers and Staff
Transport
Vatican Museum and Sistine Chapel skip the line ticket (with guide)
Vatican Museum and Sistine Chapel skip the line ticket (with guide)
Rome

Important to be able to skip the line.

Quality of Experience
Guides, Drivers and Staff
Vatican Museums and Sistine Chapel - private guide
Vatican Museums and Sistine Chapel - private guide
Rome

So much to see. Guide was wonderful.

Quality of Experience
Guides, Drivers and Staff
Winery visit with wine tasting and cooking class
Winery visit with wine tasting and cooking class
Italy

Fun class and learned a lot. Olive oil and balsamic tasting were bonuses that we didn't know we would be doing.

Quality of Experience
Food
Guides, Drivers and Staff
Cinque Terre Sunset cruise with aperitif  (Private)
Cinque Terre Sunset cruise with aperitif (Private)
Cinque Terre

Canceled due to inclement weather. We were informed during the entire day as to whether to cruise would take place. Received a full refund.

Accademia Gallery - skip the line entrance
Accademia Gallery - skip the line entrance
Florence

Skip the line tickets were behind schedule which happened to put us in the middle of a downpour of rain. We waited it out and are glad we were still able to see "David." Amazing.

Quality of Experience
Venice exploration and Cicchetti on a water taxi
Venice exploration and Cicchetti on a water taxi
Italy

Guide was knowledgeable and weather was beautiful for this.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Andrea Gambino
Andrea
Andrea Gambino
Local specialist in Turin, Italy | Replied on Oct 26, 2024

Thanks so much Amy for this very detailed and helpful review. We are so glad you enjoyed your trip and we will be happy to assist you for any future plans.

The trip of a lifetime.
Morocco | Oct 8 - Oct 18, 2024

stacie
stacie p.
Atlanta, GA | Reviewed on Oct 26, 2024
My husband and I rarely get the opportunity to travel together. The trip to Morocco was rather impromptu. The Kim Kim team was fantastic every step of the way, helping us choose excursions and day trips. One element different from our previous travels was the use of a single driver for travel throughout the country. We are so lucky to have met Hamsa, our driver and travel expert. What a fantastic young gentleman. Hamsa arrived to greet us every morning with a rundown of where we would be... Read more

My husband and I rarely get the opportunity to travel together. The trip to Morocco was rather impromptu. The Kim Kim team was fantastic every step of the way, helping us choose excursions and day trips. One element different from our previous travels was the use of a single driver for travel throughout the country. We are so lucky to have met Hamsa, our driver and travel expert. What a fantastic young gentleman. Hamsa arrived to greet us every morning with a rundown of where we would be travelling each day. The car was always immaculate and Hamsa was always perfectly dressed , ready to answer questions and pack the car with water and coins for incidentals, like bathroom stops and fresh pomegranate juice. The good relationships between the KimKim tam, Hamsa and our guides in the various cities made for a seamless and memorable trip of a lifetime. When unforeseen torrential rain washed out roads, the KimKim team worked to make accommodations for travel changes, and even plan new experiences in the event we were stuck due to road emergencies. The guides in each of the cities were wonderful, each a wealth of knowledge. Every single guide was so happy to share with us the history and progress and remarkable features of their city. Every single guide was happy to help us learn enough of the language (even Berber)to say "hello"and "thank you", so we could be respectful guests in their lands. My favorite guide was Hanyn, who we were able to see twice while in Marrakech. Hanyn guided our evening food tour, which I highly recommend, and the tour of the city the following day. Hanyn's historical knowledge of Marrakech and Morocco in general, brought the ancient sites to life. Hanyn's relationships with the shopkeepers gave us access to their knowledge of their products, how they came to work in their craft, and their love for their community. One takeaway that was distinctly notable about every aspect of the KimKim Morocco experience: these knowledgeable individuals have great pride and love for their country. Their hope is to share the wonderful, exotic delights that make up the beautiful place that is Morocco. Their pride of place in their individual cities is apparent in their teaching. So many wonderful experiences that we will remember . I invite you to let the KimKim team plan a fantastic journey for you and embark upon the same quest we took, with mountain hikes, coastal walks, desert stars, rally cars and a country full of friendly, remarkable people. We cannot wait to go there again.

Hotel Reviews
Riad Kalaa 2
Rabat

Beautiful place, palatial sized room. Let the staff guide you down the windy streets to the Riyad. The breakfast staff is delightful and the breakfast was delicious.

Authenticity & Character
Location
The Riyad is in the old city, with easy access to everything.
Staff
We arrived late in the evening and the staff was there to accommodate our needs and help us get settled after a very long day of flying from the United States.
Cleanliness & Comfort
The room was luxurious and stately, and we were able to get a much needed night of rest to start our Moroccan adventure.
Lina Ryad & Spa
Chefchaouen

An absolutely beautiful room from where we could launch day trips and work remotely as needed.

Authenticity & Character
Location
The location of the hotel inside the old city made everything within walking distance.
Staff
Very helpful staff, always pleasant and courteous, Breakfast was delightful.
Cleanliness & Comfort
The room and bathroom were perfectly equipped. The shower was a complete artistic masterpiece.
Riad El Yacout
Fès

A must-stay place in Fes. The staff is the best in the world, the rooms are palatial, the food is top class.

Authenticity & Character
The owner has kept things historically accurate with necessary modern updates . Like no place I have ever stayed. The heart of Morocco lives in this place.
Location
Inside the old city, access to everything
Staff
Every single person that is a part of this team works for the client, giving a positive and delightful experience. The BEST Moroccan tea in all of the country!
Cleanliness & Comfort
The room was a calming wonderful place to rest for the next adventure-filled day.
Riad Madu Desert Camps
Merzouga

I could go into great detail, but the bottom line is, you simply must embark upon this adventure. Never ever ever skip the opportunity to ride a camel in the Sahara.

Authenticity & Character
Location
Please........The Sahara Desert. That is all.
Staff
Great guides, helped with photos and kept the camels moving. Also the nighttime food service, singing,
Cleanliness & Comfort
The camp site rooms were beautifully and comfortable appointed.
Ksar Ben Youssef
Tarmigt

Huge room, beautiful gardens, lovely accommodations, delightful staff.

Location
Staff
We arrived late, and staff were still able to cook a lovely dinner. /breakfast was beautiful with fruits picked from the hotel gardens. Dates!!
Cleanliness & Comfort
This Riyad is beautiful inside and out. The patio area and gardens were relaxing and beautiful, and the cool weather made for a wonderful stay.
Riad la Clé d'Or
Marrakech

Wonderful staff, beautiful hotel, great location.

Authenticity & Character
Beautifully appointed rooms and dining spaces.
Location
The Riyad was inside the Old City of Marrakech, which gave us walking access to all the historical, religious and social locations for our three day stay in Marrakech.
Staff
Very helpful staff with recommendations for day trips and excursions. Breakfast was typically Moroccan with excellent coffees, olives and baked goods.
Cleanliness & Comfort
The bed was comfortable, the room was quite spacious and all the necessary technology was at hand for remote work needs.
Local specialist: Hakim ALIBOUCHE
Hakim
Hakim ALIBOUCHE
Local specialist in Agadir | Replied on Dec 26, 2024
Dear Stacie, Thank you for sharing your heartfelt experience! I'm so glad to hear your trip to Morocco turned into an unforgettable journey thanks to our team's dedication. Your praise for Hamza, your driver and travel companion during this experience, truly stands out. It’s wonderful to hear how the guides in each city enriched your trip with their knowledge, cultural insights, and even language lessons, making you feel like respectful and engaged guests. Your descriptions bring to life... Read more

Dear Stacie,

Thank you for sharing your heartfelt experience!

I'm so glad to hear your trip to Morocco turned into an unforgettable journey thanks to our team's dedication. Your praise for Hamza, your driver and travel companion during this experience, truly stands out. It’s wonderful to hear how the guides in each city enriched your trip with their knowledge, cultural insights, and even language lessons, making you feel like respectful and engaged guests.

Your descriptions bring to life the magic of Morocco, from Marrakech’s vibrant history, as shared by Hanyn, to the exotic adventures of mountain hikes, desert stars, and authentic encounters with local artisans. The pride and passion of everyone involved, from Hamza to all your guides, shine through your story, creating a trip filled with meaningful connections and treasured memories.

Thank you for recommending the Kimkim team and inspiring others to discover the wonders of Morocco.

Best,
Hakim

One of the most incredible trips we’ve ever h...
Norway | Oct 15 - Oct 25, 2024

Chris
Chris H.
Harrison, NJ | Reviewed on Oct 26, 2024
One of the most incredible trips we’ve ever had the privilege of taking. Every day and place was just stunning, from Preikestolen and Lysefjord to Lofoten (our favorite, but doesn’t diminish the beauty of the rest of the country) followed by the Lyngenfjord Alps, whale/orca safari and the northern lights. One of the most beautiful countries with wonderful people. We will definitely return. Thank you for all the help you gave in making it such a memorable and beautiful experience 🙏 Read more

One of the most incredible trips we’ve ever had the privilege of taking. Every day and place was just stunning, from Preikestolen and Lysefjord to Lofoten (our favorite, but doesn’t diminish the beauty of the rest of the country) followed by the Lyngenfjord Alps, whale/orca safari and the northern lights. One of the most beautiful countries with wonderful people. We will definitely return. Thank you for all the help you gave in making it such a memorable and beautiful experience 🙏

Hotel Reviews
The Bolder
Forsand
Authenticity & Character
Location
Staff
No contact with the staff
Cleanliness & Comfort
HATTVIKA LODGE
Ballstad

An incredible place with great staff and access to outdoor activities from heaven! Additionally, the restaurant there, Fangst, is seriously good! The owner Kristian and his team there do an incredible job (while living somewhere pretty close to heaven at least for me :)

Authenticity & Character
Location
Everything. Lofoten is amazing!
Staff
Kristian, Maria, Tim and Jennie
Cleanliness & Comfort
Glass Igloo Lyngen North
Lyngen

Staying at the Glass Igloo Lyngen North was an indredible experience. Lying in a glass hut, watching the Northern Lights was just outrageous. It’s hard to put the experience into words, but everything about our stay here was perfect. I couldn’t imagine a more unique way to experience Norway.

Scandic Ishavshotel
Tromsø

The Scandic Ishavshotel was just a large chain hotel without much character. We stayed only about eight hours, so it was fine for a brief rest, but certainly didn’t stand out like other unique accommodations on our trip.

Activity Reviews
Kayak Tour on the Reinefjord
Kayak Tour on the Reinefjord
Norway
Quality of Experience
LLP
Guides, Drivers and Staff
Kristian was a great guide
Transport
Northern Lights Sailing Cruise
Northern Lights Sailing Cruise
Tromsø

The Northern Lights Sailing Cruise was a wonderful experience despite the rain. Sitting in a hot tub on the Norwegian Sea was crazy, though we didn’t see the Northern Lights. The crew was fantastic, and we still had a great time.

Local specialist: Mathia Pacenti
Mathia
Mathia Pacenti
Local specialist in Vesterålen, Norway | Replied on Oct 26, 2024

Dear Chris,
Thank you very much for your lovely review.
What a special feeling to hear you have had one of the most wonderful trips ever. You were well informed about this country and already knew what to visit. You made my work easy and exciting at the same time.
I hope you will decide to visit Norway again. I would be honored to help you plan a second adventure here.
I wish you, Susan, and your family, all the best.
Mathia

Impeccable choices by our friend, Yuliana, for Costa Rica
Costa Rica | Oct 12 - Oct 19, 2024

E
Erin L.
Brookhaven, GA | Reviewed on Oct 26, 2024
Impeccable choices by our friend, Yuliana, starting from pick-up at the airport. Her planning and attention to detail allowed my family to enjoy a vacation free from arguing, uncertainty or poor planning. Thank YOU! Costa Rica for a family of four to celebrate my husband’s 50th birthday. Our two sons (16 & 13)came along for their second international trip. We started in San Jose to acclimate and pick up a rental. Hotel was perfect for one night with teens. Service was excellent and... Read more

Impeccable choices by our friend, Yuliana, starting from pick-up at the airport. Her planning and attention to detail allowed my family to enjoy a vacation free from arguing, uncertainty or poor planning. Thank YOU!

Costa Rica for a family of four to celebrate my husband’s 50th birthday. Our two sons (16 & 13)came along for their second international trip. We started in San Jose to acclimate and pick up a rental. Hotel was perfect for one night with teens. Service was excellent and super helpful with car rental communicators. Alamo provided a new Toyota Rav 4 for our journey.

We ventured to La Paz Waterfalls for a stop off on the way to Arenal / La Fortuna. Fantastic spot and worth the time to explore the waterfalls and zoo.

Next stop was Arenal Parasido Resort in La Fortuna. Stayed in a villa ( 2 bd/ bath house with micro kitchen). Private and spacious with beautiful grounds. Zipline, safari river tour, eco thermal springs are some of the amazing activities we enjoyed. All companies provided were top notch!

Next area we explored was Quepos and Manuel Antonio National Parc. We stayed at Los Altos Resort in Quepos which was pure luxury! Accommodations were stellar including our own elevator, balconies off all rooms, 3 bd 3 bth, concierge service! Wildlife on the property rivaled the national park! Sloths, monkeys, macaw, agouti, toucans, hummingbirds and much more all on the property. Some of our favorite moments were observing the natural beauty poolside and experiencing wildlife completely free. Stunning views across the property. Staff was legendary and a pleasure to get to know. Breakfast was another standout.

Local specialist: Yuliana Valverde
Yuliana
Yuliana Valverde
Local specialist in San José, Costa Rica | Replied on Oct 29, 2024
Hi Erin,
Thank you so much for your thoughtful and detailed review! I am thrilled to hear that you had a smooth and memorable experience. It sounds like the celebration of your husband’s 50th birthday was filled with incredible adventures and special moments!
I am glad you enjoyed the blend of nature and luxury, from the waterfalls at La Paz to the wildlife encounters at Los Altos Resort. It’s wonderful to know the accommodations, activities, and wildlife exceeded expectations for you and...
Read more

Hi Erin,
Thank you so much for your thoughtful and detailed review! I am thrilled to hear that you had a smooth and memorable experience. It sounds like the celebration of your husband’s 50th birthday was filled with incredible adventures and special moments!
I am glad you enjoyed the blend of nature and luxury, from the waterfalls at La Paz to the wildlife encounters at Los Altos Resort. It’s wonderful to know the accommodations, activities, and wildlife exceeded expectations for you and your family.
If you ever plan to visit Costa Rica again, I would love to help make your next trip just as magical! Thank you for trusting us to be part of such a meaningful celebration.
Pura Vida,
Yuliana

Caterina worked very closely with us to plan ...
Italy | Oct 12 - Oct 19, 2024

N
Nick B.
Seattle, WA | Reviewed on Oct 26, 2024
Caterina worked very closely with us to plan the perfect trip. She listened to our suggestions and accommodated our changes and requests. The trip and plans were smoothly executed seamlessly. Read more

Caterina worked very closely with us to plan the perfect trip. She listened to our suggestions and accommodated our changes and requests. The trip and plans were smoothly executed seamlessly.

Hotel Reviews
47 Boutique Hotel
Rome
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Grand Universe Lucca
Lucca
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Private full-day  tour to discover the Cinque Terre
Private full-day tour to discover the Cinque Terre
Italy
Quality of Experience
Guides, Drivers and Staff
Transport
Venice Gondola Ride
Venice Gondola Ride
Venice
Quality of Experience
Guides, Drivers and Staff
Transport
 Private Colosseum, Forum Tour & Palatine hill
Private Colosseum, Forum Tour & Palatine hill
Rome
Quality of Experience
Guides, Drivers and Staff
Transport
Evening Aperitivo Tour
Evening Aperitivo Tour
Rome
Quality of Experience
Guides, Drivers and Staff
Private Airport Transfer
Private Airport Transfer
Italy
Quality of Experience
Guides, Drivers and Staff
Transport
Cinque terre Card
Italy
Quality of Experience
Guides, Drivers and Staff
Transport
Private guided tour of Lucca with bike tour
Private guided tour of Lucca with bike tour
Italy
Quality of Experience
Guides, Drivers and Staff
Transport
Tour of Pisa
Tour of Pisa
Italy
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Caterina Belvedere

The most memorable was of course Machu Picchu...
Peru | Oct 8 - Oct 23, 2024

Grace
Grace J.
Los Angeles, CA | Reviewed on Oct 26, 2024

The most memorable was of course Machu Picchu. Our guide Javier was excellent and a great photographer.
Inkaterra Hacienda was amazing. Enjoyed the privacy.

Local specialist: Liz Karen L. Jihuallanca
Liz Karen
Liz Karen L. Jihuallanca
Local specialist in Cusco | Replied on Jan 22, 2025

Hi Grace,
Thank you very much for the great comment!
It was a pleasure to help you with your experience in Peru.
Please take care!
Kind regards.
Liz.

Our guide Paolo was incredible! Such a great ...
Bolivia | Oct 12 - Oct 19, 2024

Adrian
Adrian M.
Dallas, TX | Reviewed on Oct 26, 2024

Our guide Paolo was incredible! Such a great guy, lots of fun, and very knowledgeable. The driver, Johnny, was also spectacular.

Local specialist: Milenka Omireis

Wonderful trip to Japan
Japan | Oct 7 - Oct 24, 2024

C
Colleen M.
Granite Bay, CA | Reviewed on Oct 25, 2024
We just returned from a wonderful trip to Japan. Our local specialist, Angel, was amazing. The tour guides and activities she selected were perfect. We were also very appreciative of Angel's communication, both before and during our trip. She was always available for our questions with a quick response. When we decided on short notice to modify one of our last nights, she quickly helped us arrange a new hotel and transportation. I would highly recommend! Read more

We just returned from a wonderful trip to Japan. Our local specialist, Angel, was amazing. The tour guides and activities she selected were perfect. We were also very appreciative of Angel's communication, both before and during our trip. She was always available for our questions with a quick response. When we decided on short notice to modify one of our last nights, she quickly helped us arrange a new hotel and transportation. I would highly recommend!

Hotel Reviews
Shibuya Stream Excel Hotel Tokyu
Tokyo

Great breakfast. Staff was very friendly. Would definitely come here again!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Cross Hotel Osaka
Osaka

Great breakfast. Staff was very friendly. Would definitely come here again!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Wood Takayama
Takayama
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Cross Hotel Kyoto
Kyoto

Great breakfast. Staff was very friendly. Would definitely come here again!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
福智院(Koyasan Onsen Fukuchi-in)
Wakayama
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Full Day Nikko Toshogu Shrine, Kegon Falls & Lake Chuzenji Tour
Full Day Nikko Toshogu Shrine, Kegon Falls & Lake Chuzenji Tour
Tokyo

We loved getting out of the City and into the mountains! Beautiful scenery.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Day tour Shirakawa-go Village
Day tour Shirakawa-go Village
Takayama
 Samurai and Ninja Museum with Experience
Samurai and Ninja Museum with Experience
Kyoto
Full Day Kyoto City Tour with Fushimi Inari-Taisha
Full Day Kyoto City Tour with Fushimi Inari-Taisha
Kyoto
Quality of Experience
Guides, Drivers and Staff
Full Day Tokyo City Tour
Full Day Tokyo City Tour
Tokyo
A Fun-Filled Cooking Class in Tokyo - Wagyu Beef and More
A Fun-Filled Cooking Class in Tokyo - Wagyu Beef and More
Tokyo

This was one of our favorite activities!

Quality of Experience
Guides, Drivers and Staff
Full Day Mt. Fuji with Lake Kawaguchi with Oishi Park
Full Day Mt. Fuji with Lake Kawaguchi with Oishi Park
Japan
Quality of Experience
Guides, Drivers and Staff
Transport
Half Day Rural Bike Tour
Half Day Rural Bike Tour
Takayama

Enjoyed seeing a town that was a little less touristy. Nice area for bike riding.

Quality of Experience
Guides, Drivers and Staff
Full Day Tour of Arashiyama Bamboo Grove & Sagano Scenic Railway
Full Day Tour of Arashiyama Bamboo Grove & Sagano Scenic Railway
Kyoto
Quality of Experience
Guides, Drivers and Staff
Tokyo Night Foodie Tour in Shinjuku
Tokyo Night Foodie Tour in Shinjuku
Tokyo
Quality of Experience
Food
Guides, Drivers and Staff
Traditional Tea Ceremony KYOTO
Traditional Tea Ceremony KYOTO
Kyoto
Local specialist: Angel Tang
Angel
Angel Tang
Local specialist in Japan | Replied on Oct 30, 2024

Dear Colleen,

Hope you a great day.

Thank you for your fantastic review.I am so delighted to hear that your trip to Japan was wonderful and it's my great pleasure to play such a crucial role in making it special. It's wonderful to know that the tour guides and activities were to your liking, and that my prompt communication and support met your needs, especially with last-minute changes. Your recommendation is deeply appreciated, and we can't wait to help you plan your next adventure. Wishing you safe and exciting travels ahead.

Best regards as always,
Angel

Ireland Wild South Adventure
Ireland | Sep 26 - Oct 7, 2024

DEBORAH
DEBORAH R.
Denver, CO | Reviewed on Oct 25, 2024
Overall this trip was most enjoyable and well planned. The few glitches were taken care of in a timely manner. Our accommodations were all excellent. Our guided trips were also well planned and our guides were very knowledgeable and flexible. In particular our guide in Killarney and Cork, Joe O'Donnell, was a pleasure to travel with. He was well prepared, kind, and highly professional. We appreciated how Kim Kim was able to help us plan such a personalized trip with all the sights we wanted... Read more

Overall this trip was most enjoyable and well planned. The few glitches were taken care of in a timely manner. Our accommodations were all excellent. Our guided trips were also well planned and our guides were very knowledgeable and flexible. In particular our guide in Killarney and Cork, Joe O'Donnell, was a pleasure to travel with. He was well prepared, kind, and highly professional. We appreciated how Kim Kim was able to help us plan such a personalized trip with all the sights we wanted to visit and activities we wanted to participate in. Our thanks to all the individuals who communicated with us and helped make our time in Ireland so memorable.

Hotel Reviews
Lighthouse Bed & Breakfast

Great location in Dingle. The hosts were most kind and accommodating. The B & B was very clean, rooms were very comfortable and the breakfast was simple, but tasty. We felt very welcome and had a pleasant stay.

Authenticity & Character
Location
Close to town. Beautiful view.
Staff
Cleanliness & Comfort
Doolin Inn
Doolin, Co. Clare

Great accommodations. The rooms was spacious, quiet and comfortable. Anthony's Restaurant was a true gem. Wonderful breakfasts and the dinner was 5 star!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Old Weir Lodge
Killarney

Great location. Easy walk into Killarney town. Accommodations were excellent. Staff was very kind and rooms were spotless. Breakfast was delicious with many choices.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The River Lee Hotel
Cork

The hotel was a short walk to the main part of Cork. Our room was clean, comfortable and quiet. We enjoyed the meals we had - breakfast, dinners and cocktails in the lounge. The staff was very kind and helpful. My husband was ill while there and they put us in touch with medical assistance within minutes! I am so appreciative of their help.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Explore the Beara Peninsula
Explore the Beara Peninsula
Ireland
Quality of Experience
Food
Guides, Drivers and Staff
Our guide and driver, Joe, was very knowledgeable and shared much information about the area's history and culture. Made our day unforgettable
Transport
Local specialist: Dean Garrison
Dean
Dean Garrison
Local specialist in Ireland | Replied on Nov 07, 2024

Hi Deborah

Thank you for taking the time to provide us with some useful feedback on your trip,

We are glad you had a great time.

Although we have already discussed the glitches that happened on your trip I once again want to apologise for them again and thanks to your feedback it will help us prevent them from happening again.

Kind Regards

Dean

We had an amazing trip in Vietnam, thanks to Doris and her team.
Vietnam | Oct 17 - Oct 22, 2024

Margaret
Margaret A.
Canada | Reviewed on Oct 25, 2024

Doris arranged a great personal tour for us. From pick up at the airport, drives to various hotels and locations and back to the airport for departure, all was pleasant and comfortable. Doris got back to us immediately if we had any questions. Our guide, Mr. Cau and driver, Mr. Huy were professional and caring. We had a wonderful stay in Vietnam. Our only regret is that we did not allow ourselves more time to explore this fascinating and ancient country.

Local specialist: Doris Bui
Doris
Doris Bui
Local specialist in Hanoi, Vietnam | Replied on Oct 28, 2024

Dear Margaret,

Thank you so much for your wonderful review! We are so glad to hear that you enjoyed your time in Vietnam and that our guide and services helped make your journey smooth and enjoyable.

I can understand why you'd want to spend more time here—Vietnam has so many great places to explore. Whenever you are ready to return, we would be honored to help you dive deeper into all the beautiful and ancient parts of our country. Until then, stay safe and take care!

Best regards,
Doris

Italy without the stress
Italy | Oct 7 - Oct 18, 2024

E
Evie N.
North Royalton, OH | Reviewed on Oct 25, 2024

Our group of eight had an amazing trip to Italy thanks to the planning and preparation of Arianna at kimkim. It was a relief not to have to worry about the details.

Local specialist: Arianna Zampieri
Arianna
Arianna Zampieri
Local specialist in Italy | Replied on Oct 28, 2024

Dear Evie,
it was my pleasure to work with all of you over the past few months to plan the most memorable and seamless trip for your group! Thank you for your positive review!
If you have any future travel plans in Italy, we’d be delighted to assist again.
Ciao and grazie :)

The guide for the walking tour was outstandin...
Italy | Oct 19 - Oct 24, 2024

CRISTIN
CRISTIN D.
San Antonio, TX | Reviewed on Oct 25, 2024

The guide for the walking tour was outstanding. The guide for the bike to Chianti was good, bikes and safety measure were not great. The bike team for Fiosole was outstanding as was their equipment. A transfer should have been recommended given the distance and obscurity of the meeting point. Again, the distance to the bike trip in Bellagio from our hotel should have been pointed out. It seemed there were closer options available for ebiking. Boat trip was fine. Both hotels were great, especially Villa D'Este. Thanks for all!

Local specialist: Arianna Zampieri
Arianna
Arianna Zampieri
Local specialist in Italy | Replied on Oct 28, 2024

Hi Cristin,
grazie mille for your review!
We always conduct site inspections, visiting hotels to offer the best solutions and accurately select our guides and suppliers. I’m glad to know you appreciated that.
Until the next trip to Italy!
Arianna and the Storywalking team

Trip of a lifetime in Kenya and Tanzania!
Tanzania | Oct 7 - Oct 18, 2024

Susan
Susan D.
Lakewood, CO | Reviewed on Oct 25, 2024
Wow and Incredible
We had an amazing experience in Kenya and Tanzania. Stephan pulled together an adventure that was perfect for us! We saw everything on our Must-See list and more. The guides and lodging were all great. The transportation was safe and convenient. The welcome booklet from Stephan was so valuable. Because of it we had everything taken care of and had no problems in either country.
Kenya:
Stephan and our Guide/Driver Norman from Truly Swahili were at the airport to...
Read more

Wow and Incredible
We had an amazing experience in Kenya and Tanzania. Stephan pulled together an adventure that was perfect for us! We saw everything on our Must-See list and more. The guides and lodging were all great. The transportation was safe and convenient. The welcome booklet from Stephan was so valuable. Because of it we had everything taken care of and had no problems in either country.
Kenya:
Stephan and our Guide/Driver Norman from Truly Swahili were at the airport to greet us when we arrived in Nairobi. On the drive to the 1st hotel, we went over the plan and discussed logistics. This was great so when we took off the next day for Lake Nakuru, we were ready.
Norman was our driver and guide while we were in Kenya. It was great to have the same person the whole time we were there. Norman was great, what a nice and caring person. He is also a great guide. He found so many birds and animals. It is amazing to watch him work. The number of small hidden birds he saw was incredible. We would have never seen as much as we did without him. We spent 2 full days on Safari in the park with Norman. We would do it again
Skynest Residences by CityBlue - this was an apartment/hotel which I really appreciated. We stayed here twice as we were going in and out of Kenya. The unit had clothes washing machine which was helpful. We did not have to pack for the whole time we were away. The people were all very friendly, the unit was clean and comfortable. The view from the roof of the building was wild. Nairobi is HUGE!
Sopa Lodge Nakuru - This is a beautiful lodge above Lake Nakuru. The views are incredible. The location is in the park, so our safari began when we woke up with Zebras just nearby. The room was clean and comfortable. Maggie and Mary in the restaurant took amazing care of us!!! They were so friendly! We felt welcome and safe the whole time
Cliff Lodge Sunrise Boat Safari. This was fun. We were treated to a boat cruise on Lake Nakuru. We were able to cruise the shoreline to find all sorts of different birds, and 100’s of Pelicans and Flamingos. It is an early start, so a delicious breakfast is provided. Milka really knew her birds and what we could expect to see. And the Milka/Suleman team were great together spotting everything!
Tanzania
This time we were met at the airport by Truly Swahili’s Irene and our guide Kaka. We met our driver Jambo the next day. More on Kaka and Jambo later! Irene went over the plan for our 8 days in Tanzania on the drive to the hotel in Arusha. This was great so we again knew what to expect.
Sanna Boutique Hotel in Arusha was quite nice. It had an amazing rooftop view, and we were just at the base of Mt. Meru. Everyone was so friendly and helpful. Gofrery in the restaurant talked birds with us and made sure we were always ok! It was a good stay before the long drive to the Serengeti.
Kaka and Jambo our guide and driver. I do not think there is enough good to say about these 2 guys. They were a power team! Driving is long and challenging. Jambo got us where we needed to go every time. We were so impressed how he knew how to get around in the Serengeti. There are no roads or signs, yet we always arrived at our lodge at the end of the day. Jambo has crazy skills to be able to drive and find birds and game as we go. Then there was Kaka, he was joy to be around. He saw the positive in everything. And he also saw everything. He knew what was most important to us (birds) and took us to the places that had birds. He knew where a fig tree was that all sorts of bird life. Amazing! Both Kaka and Jambo listened to us, stopped the car when we asked and never rushed us to get going again. Both laughed easily and knew so much! We were able to enjoy the Serengeti and Ngorongoro crater game drives to the fullest! The combination of being in Tanzania with Kaka and Jambo was incredible. I will want these 2 to guide me next time. Tanzania without Kaka and Jambo – I don’t think so!
The Acacia Seronera Luxury Camp was amazing. It was the iconic staying in a tent-cabin in the Serengeti. What fun. We heard lions from our bed the 1st night. That is not something that happens in the USA! The rooms were clean and comfortable. There were plenty of people to escort us to our room in the dark. So, we always felt safe! Mariska took care of us in the restaurant, and she was great! The lodge is doing a big update and from what we saw it will be even more luxury than it was for us!
Karatu Simba Lodge – we enjoyed this lodge a lot. It was also clean and friendly and safe. The rooms were very comfortable. Sitting on the deck looking over the hills and farms was beautiful! The meals were buffet style so there was lots of variety and all of it was very tasty!
A last minute add on to our trip was Lake Manyara Biking, Canoeing & Cultural Experience with lunch, instead of a second day in the Ngorongoro crater. This turned out to be one of the most memorable days of our trip. This one we went into not really knowing what to expect. Teresa from The Cultural Tourism Programme in Mto Wa Mbu was an excellent guide. We learned more details about the different tribes and their cultures and skills. We have the opportunity to purchase art from small local artists. We had a traditional Tanzanian lunch prepared for us in a Banana Plantation. YUM! Biking through the village was an interesting ground view of the area. We enjoyed the day! Now I think we will always add a cultural day to any trip! Had I known more about the day I would have brought more cash with me. We encountered so many different people all who are so proud of what they do! I wanted to bring home a little of everything they made.
Irene met us again before we headed to the airport. How wonderful to have a personal touch to be sure the trip not only met our expectations but exceeded them. Stephan took this time to call us and check in before the long trip home as well. 5 Stars!!! Will Recommend!

Hotel Reviews
Skynest Residences by CityBlue
Nairobi

This was an apartment/hotel which I really appreciated. We stayed here twice as we were going in and out of Kenya. The unit had clothes washing machine which was helpful. We did not have to pack for the whole time we were away. The people were all very friendly, the unit was clean and comfortable. The view from the roof of the building was wild. Nairobi is HUGE!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Karatu Simba Lodge

We enjoyed this lodge a lot. It was also clean and friendly and safe. The rooms were very comfortable. Sitting on the deck looking over the hills and farms was beautiful! The meals were buffet style so there was lots of variety and all of it was very tasty!

Authenticity & Character
Location
It was a good balance between getting to the Ngorongoro crater and having out day in teh village of Mto Wa Mbu.
Staff
Cleanliness & Comfort
Sopa Lodge Nakuru
Nairobi

This is a beautiful lodge above Lake Nakuru. The views are incredible. The location is in the park, so our safari began when we woke up with Zebras just nearby. The room was clean and comfortable. Maggie and Mary in the restaurant took amazing care of us!!! They were so friendly! We felt welcome and safe the whole time

Authenticity & Character
Very 'classic' safari lodge. It was everything you woud expect .
Location
It is in the National Park so Safari is just out side the lodge.
Staff
Maggie anfd Mary - AWESOME. Everyone was friendly and helpful.
Cleanliness & Comfort
The room was large and comfortable. The Lodge its self was beautiful
Sanna Boutique Hotel
Arusha

It had an amazing rooftop view, and we were just at the base of Mt. Meru. Everyone was so friendly and helpful. Gofrery in the restaurant talked birds with us and made sure we were always ok! It was a good stay before the long drive to the Serengeti.

Authenticity & Character
Location
Staff
Godfry - He was awesome.
Cleanliness & Comfort
Acacia Central Serengeti Camp

We ended us staying at another Acacia lodge in the Serengeti ..... The Acacia Seronera Luxury Camp was amazing. It was the iconic staying in a tent-cabin in the Serengeti. What fun. We heard lions from our bed the 1st night. That is not something that happens in the USA! The rooms were clean and comfortable. There were plenty of people to escort us to our room in the dark. So, we always felt safe! Mariska took care of us in the restaurant, and she was great! The lodge is doing a big update and from what we saw it will be even more luxury than it was for us!

Authenticity & Character
another classic safari -tent lodge. It was amazing
Location
I mean we are IN the Serengeti. The location can not be any better!
Staff
everyone so friendly. Mariska was a special person.
Cleanliness & Comfort
Activity Reviews
 Sunrise Boat Cruise  on Lake Nakuru
Sunrise Boat Cruise on Lake Nakuru
Nakuru

Cliff Lodge Sunrise Boat Safari. This was fun. We were treated to a boat cruise on Lake Nakuru. We were able to cruise the shoreline to find all sorts of different birds, and 100’s of Pelicans and Flamingos. It is an early start, so a delicious breakfast is provided. Milka really knew her birds and what we could expect to see. And the Milka/Suleman team were great together spotting everything!

Quality of Experience
Food
Guides, Drivers and Staff
Milka and Suleman
Transport
Evening  Game Drive at Lake Nakuru National Park
Evening Game Drive at Lake Nakuru National Park
Kenya

Norman was a amazing guide. Lake Nakuru is beautiful.

Quality of Experience
Guides, Drivers and Staff
Transport
Full Day Safari Experience at Serengeti National Park
Full Day Safari Experience at Serengeti National Park
Tanzania

WOW The Serengeti is Amazing. But we had the BEST gukdes Kaka and Jambo! They made more amazing than it was going to be anyway!

Quality of Experience
Food
Guides, Drivers and Staff
JAMBO AND KAKA!!!!! YES!
Transport
Full Day Safari Experience at Ngorongoro
Full Day Safari Experience at Ngorongoro
Tanzania

What an amazing place. there is SOOOOOO much to see

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Stephan Meyer-Buenau
Stephan
Stephan Meyer-Buenau
Local specialist in Kenya | Replied on Oct 25, 2024
Thank you so much, Susan and Carlos, for this incredible and thoughtful review! I’m beyond thrilled to hear that your journey through Kenya and Tanzania was everything you had hoped for, and more. It was a true pleasure creating this adventure for you both, and I’m so grateful for the opportunity to be a part of these unforgettable moments. From Norman’s expert guidance in Kenya to the dynamic duo of Kaka and Jambo in Tanzania, and of course, Irene’s warm welcome and personal care, I’m... Read more

Thank you so much, Susan and Carlos, for this incredible and thoughtful review! I’m beyond thrilled to hear that your journey through Kenya and Tanzania was everything you had hoped for, and more. It was a true pleasure creating this adventure for you both, and I’m so grateful for the opportunity to be a part of these unforgettable moments. From Norman’s expert guidance in Kenya to the dynamic duo of Kaka and Jambo in Tanzania, and of course, Irene’s warm welcome and personal care, I’m delighted that every detail and personal connection made your trip so special. I look forward to welcoming you back to East Africa for another amazing experience in the future! Thank you again for your trust and kind words!

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