Kimkim Trip Reviews

4.8
Based on 15,865 ratings
Read 15,865 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

We had so much fun in Finland! Overall, we ha...
Finland | Feb 24 - Feb 27, 2023

Jillian
Jillian L.
France | Reviewed on Mar 31, 2023
We had so much fun in Finland! Overall, we had a great trip. Moonika helped us plan some amazing excursions and we had a great time. The excursion to Riisitunturi National Park was incredible. It was expensive, but Moonika told us that it would be worth it, and it completely was. The one Overall, very happy with our experience with KimKim yet again. Read more

We had so much fun in Finland! Overall, we had a great trip. Moonika helped us plan some amazing excursions and we had a great time. The excursion to Riisitunturi National Park was incredible. It was expensive, but Moonika told us that it would be worth it, and it completely was. The one Overall, very happy with our experience with KimKim yet again.

Hotel Review
Scandic Rovaniemi City
Rovaniemi

Exactly what we expected and paid for. A very nice hotel that was clean and efficient.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Northern Lights Tour
Northern Lights Tour
Rovaniemi

Didn't see the Northern Lights, but our guide worked hard to get us to the perfect location. It was a completely clear sky with a great view of the milky way. If the lights were closer, it would've been incredible.

Quality of Experience
Guides, Drivers and Staff
Driver/guide was really nice and worked hard to get us in a good position! But, she had worked a long shift earlier that day hiking and nearly fell asleep driving. One of us had to talk to her on the way home so she didn't swerve off the road.
Transport
Husky Sledding Safari
Husky Sledding Safari
Rovaniemi

Nice working with a local family, and visiting a place that wasn't too touristy. So much fun on the sleds!

Quality of Experience
Guides, Drivers and Staff
Transport
Aurora Hunt by Reindeer Safari
Aurora Hunt by Reindeer Safari
Rovaniemi

Definitely the more touristy excursion of the trip. Saw the Northern Lights! Definitely a lot of people that took some of the "special-ness" away, but the talk afterwards where we got to learn of the reindeer was so interesting.

Riisitunturi Private Photography Expedition
Riisitunturi Private Photography Expedition
Rovaniemi

This was the best excursion of our time in Finland! We had a clear, sunny day with no wind. The snow was just incredible on the trees. So happy with this experience!

Quality of Experience
Food
What you'd expect for a bbq in the forest
Guides, Drivers and Staff
Transport
Local specialist: Moonika Apart
Moonika
Moonika Apart
Local specialist in Estonia | Replied on Apr 03, 2023

Hello Jillian,

Thank you for your kind words. I'm happy to hear you had a great time in Finland.
I hope to have you as our guests again in the future!

Best,
Moonika

Anna-Maria and Croatia
Croatia | Mar 18 - Mar 23, 2023

Alex
Alex B.
Sunnyvale, CA | Reviewed on Mar 31, 2023
Anna-Maria did such an amazing job for our trip to Split, Croatia. All of our transportation was arranged, our tour guides were awesome and knowledgeable and the experiences she set up for us were so cool! She was quick to respond and willing to be flexible. This was my first time using kimkim and it will not be my last! Croatia was amazing and we learned that March is the best time to go. Definitely want to go back and explore more of this beautiful country! Read more

Anna-Maria did such an amazing job for our trip to Split, Croatia. All of our transportation was arranged, our tour guides were awesome and knowledgeable and the experiences she set up for us were so cool! She was quick to respond and willing to be flexible. This was my first time using kimkim and it will not be my last! Croatia was amazing and we learned that March is the best time to go. Definitely want to go back and explore more of this beautiful country!

Activity Reviews
Visit of the Bibich winery
Visit of the Bibich winery
Croatia

Delicious wine and cool family ties. Filipe, the son, gave us the best experience and he was really fun to talk to. They gave us an 8 course experience and it was truly incredible. Definitely worth a visit to this winery.

Quality of Experience
Delicious food and a great variety of wines
Guides, Drivers and Staff
The family of the winery was amazing and so kind
Transport
Private driver is great! Didn't have to worry about sobering up
Split food tour
Split food tour
Split

Loved our tour guide Christina! She was really fun to hang out with and had so much knowledge and history of Split. Getting private service at a local restaurant was the best and the variety of the food was great.

Quality of Experience
Such a great way to see and experience Old Town Split.
Food
Yummy food! Got to try all the local dishes and it was a great way to try it all.
Guides, Drivers and Staff
Christina was amazing!! So fun to spend the day with and so knowledgeable.
Transport
Day Trip to Krka National Park
Day Trip to Krka National Park
Split

Krka is a beautiful park! Lots of walking which was nice after a long flight. March is a bit cooler in temperature, but it's a great time to visit. Less crowds and the waterfalls were incredible.

Quality of Experience
Excellent activity for families. Some easy spots for walking and some areas with lots of stairs.
Guides, Drivers and Staff
Dino was our driver and he was great! Dropped us off right where we needed to be and was prompt in his pick up times.
Transport
Not a bad drive from Split. Worth the drive for a day trip to the park and easy to head to BIBICh winery from there.
Private Day Trip Split- Klis-Salona-Trogir
Private Day Trip Split- Klis-Salona-Trogir
Split

Klis was amazing, lots of cool history in Salona and Trogir is beautiful. I wish the tour was longer and we could have spent more time Trogir. Antony was our tour guide and he was awesome! Very knowledge and chatty.

Quality of Experience
Wish we could have spent more time in Trogir. Solana was historical and interesting. Klis fortress of course was amazing. That view is incredible!
Guides, Drivers and Staff
Antony was a great guide!
Transport
Nice to have someone else drive and navigate the back roads and cities.
Local specialist: Anna-Maria Frid
Anna-Maria
Anna-Maria Frid
Local specialist in Zagreb | Replied on Apr 03, 2023

Dear Alex,
thank you for your kind words and the time you took to write a really detailed review - I appreciate your feedback very much. It was a real pleasure working with you as well and I hope to be able to assist you in your travels again.

Kind regards,
Anna-Maria

My dream trip to the Galapagos Islands!
Galapagos Islands | Mar 17 - Mar 27, 2023

L
Lili R.
Clovis, CA | Reviewed on Mar 31, 2023
This was my dream trip and it waited too long in my bucket list. I enjoyed Puerto Ayora, Santa Cruz. The hotel Sol y Mar was lovely; enjoyed visiting Darwin Station and Chato Ranch. The Millenium catamaran was a nice boat to see the islands and the cabin was very comfortable and clean. The crew was friendly and our guide Javier Picaza G. was very knowledgeable. The food was not so good; everything served except the shrimps, was overcooked.Loved the scenery and landscape of all the islands we... Read more

This was my dream trip and it waited too long in my bucket list. I enjoyed Puerto Ayora, Santa Cruz. The hotel Sol y Mar was lovely; enjoyed visiting Darwin Station and Chato Ranch. The Millenium catamaran was a nice boat to see the islands and the cabin was very comfortable and clean. The crew was friendly and our guide Javier Picaza G. was very knowledgeable. The food was not so good; everything served except the shrimps, was overcooked.Loved the scenery and landscape of all the islands we visited:Santa Cruz, Isabela(the biggest), Fernandina and Santiago.My favorite was Punta Espinoza in Fernandina.It was heaven on earth. Truly magnificent.We did wet and dry landings and saw those blue footed boobies, iguanas, turtles, sealions,whales,sharks, pelicans, cormorants, penguins, finches, flamingoes, and amazing volcanoes. If at day time we saw all these plus beautiful sunrises and sunsets, at night time we were able to see the whole Milky Way plus other galaxies;literally you could see stars all the way to the horizon where the sky touches the water.Indeed it was epic and loved the fact that there was no phone connection as it made it a true vacation!

Hotel Reviews
Hotel Solymar
Galápagos

Loved this hotel, the food, the rooms, the location.And the gardens plus amazing views from my balcony.

Authenticity & Character
Location
It was near everything!
Staff
Very friendly
Cleanliness & Comfort
Very clean and comfy.
M/C Millennium
Ecuadors, Galágados, Peru

The catamaran was very nice and clean; the cabins were comfortable and had a balcony where you could enjoy the sunrises. Wonderful terrace in the top deck and another terrace in middle deck. The crew was friendly and helpful, unfortunately the chef was not the best. The food was overcooked (chicken, beef , pork and fish) making it impossible to enjoy. The shrimp (one time only) was fine though.Had they had a better chef, I would have given this catamaran 5 stars. But food is an important part of any vacation and when in five nights only one meal was good and the rest mediocre, it takes away a lot. Specially because this was a pricey vacation for any pocket.

Authenticity & Character
It was a nice looking catamaran.
Location
I had cabin # 1 with a nice balcony; very comfortable and plenty of room.
Staff
They were friendly and helpful in every way.
Cleanliness & Comfort
Patio Andaluz
Quito

My flight was super delayed so in essence couldn't enjoy as much, but this hotel was lovely and the food was excellent.

Authenticity & Character
It was very colonial looking.
Location
Nice neighborhood.
Staff
Very friendly.
Cleanliness & Comfort
Lovely rooms and comfy beds.
Activity Reviews
M/C Millennium (6D): Punta Espinoza (Fernandina) - Tagus Cove (Isabela)
M/C Millennium (6D): Punta Espinoza (Fernandina) - Tagus Cove (Isabela)
Cruise Ship

This was my favorite! Truly loved Punta Espinoza! Divine!

Quality of Experience
Food
Get another chef at the Millenium.
Guides, Drivers and Staff
Transport
Arrival to Santa Cruz Island - Charles Darwin Station
Arrival to Santa Cruz Island - Charles Darwin Station
Puerto Ayora

It was interesting visiting the Darwin station and strolling along in beautiful Puerto Ayora.

Quality of Experience
Guides, Drivers and Staff
Transport
Boarding M/C Millennium (6D) - Highlands of Santa Cruz
Boarding M/C Millennium (6D) - Highlands of Santa Cruz
Cruise Ship
Quality of Experience
Food
Need to change chef in the Millenium.
Guides, Drivers and Staff
Transport
 Puerto Villamil : Tintoreras / Wetlands / Breeding Center / Wall of Tears or Sierra Negra
Puerto Villamil : Tintoreras / Wetlands / Breeding Center / Wall of Tears or Sierra Negra
Cruise Ship

This was a long hike, but worth every effort. the views were fabulous and though it was pretty warm, the rain afterwards made things cooler.

Quality of Experience
Food
Sandwich was awful, but we had time to eat in Puerto Villamil and I had an exquisite lobster served with asparagus soup, rice and lentils, patacones , mixed veggies and salad plus a glass of mora juice. All that for $12.00! Amazing!
Guides, Drivers and Staff
Transport
M/C Millennium (6D): Punta Moreno (Isabela)  -  Punta Mangle (Fernandina)
M/C Millennium (6D): Punta Moreno (Isabela) - Punta Mangle (Fernandina)
Cruise Ship

The bluefooted boobies were everywhere! It was divine!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
M/C Millennium (6D): Puerto Egas (Santiago) - Chinese Hat
M/C Millennium (6D): Puerto Egas (Santiago) - Chinese Hat
Cruise Ship

Incredible landscape. The views were wonderful!

Quality of Experience
Food
Change the chef.
Guides, Drivers and Staff
Transport
M/C Millennium (6D): Black Turtle Cove (Santa Cruz) - Baltra Airport
M/C Millennium (6D): Black Turtle Cove (Santa Cruz) - Baltra Airport
Cruise Ship
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Tamer Obeid.
Tamer
Tamer Obeid.
Local specialist in Quito, Ecuador | Replied on Apr 01, 2023
Dear Lili,
Thank you so much for your valuable review, it serves as an excellent insight for our future travelers and we can't be grateful enough.
I am happy to know you enjoyed the majority of your trip/cruise; the wildlife encounter, the catamaran itself, its staff and your cabin, the hotels in Quito and Puerto Ayora before your cruise and your rooms there, and the related services were up to our expectations.
Nevertheless, it is a personal disappointment to me to learn that an important...
Read more

Dear Lili,
Thank you so much for your valuable review, it serves as an excellent insight for our future travelers and we can't be grateful enough.
I am happy to know you enjoyed the majority of your trip/cruise; the wildlife encounter, the catamaran itself, its staff and your cabin, the hotels in Quito and Puerto Ayora before your cruise and your rooms there, and the related services were up to our expectations.
Nevertheless, it is a personal disappointment to me to learn that an important part of your 6-Day cruise, which is food on board, wasn't at all to your liking! Especially after all the efforts I made to help you make it on time to the Galapagos after the one-day delay in the AA flight to Quito! I wanted everything to be perfect! I will make sure to convey your feedback literally to the M/C Millennium management, and I will follow up on this personally and let you know of their response.
Again, I am happy you enjoyed your days in the charming Galapagos islands, its fantastic nature always exceeds our wildest imagination :)
Best,
Tamer

Morocco Travels
Morocco | Mar 16 - Mar 25, 2023

L
Lesley B.
Englewood, CO | Reviewed on Mar 31, 2023
Morocco is an incredible country! We loved our driver Samir. Everything we saw was spectacular. Read more

Morocco is an incredible country! We loved our driver Samir. Everything we saw was spectacular.

Hotel Reviews
Palais Amani
Fès

So beautiful!

Tiziri Luxury Camp
Merzouga

This was our favorite experience glamping. Great meals, fireside songs and starry nights.

Lina Ryad & Spa
Chefchaouen

Very nice hotel and location. Wish we were there longer.

Ksar El Kabbaba
Skoura

We loved this hotel for our short time we were there. Wish we had had more time.

La Maison Arabe Hotel
Marrakech

Beautiful hotel, small rooms.

Local specialist: Abdellah El Asely
Abdellah
Abdellah El Asely
Local specialist in Marrakech | Replied on Apr 07, 2023

Hi Lesley,

Thank you for sharing your experience of visiting Morocco and your positive feedback about your driver Samir. I'm glad to hear that you enjoyed your time in Morocco and that you found everything you saw to be spectacular. Thank you for taking the time to write this review, and I hope you have many more wonderful travel experiences in the future!

Best Wishes,
Ali

Brittany’s recommendations were spot on! She ...
Costa Rica | Mar 3 - Mar 10, 2023

John H
John H P.
Newport News, VA | Reviewed on Mar 31, 2023
Brittany’s recommendations were spot on! She was such a huge help and knew Costa Rica so well that we experienced the best. Read more

Brittany’s recommendations were spot on! She was such a huge help and knew Costa Rica so well that we experienced the best.

Hotel Reviews
La Fortuna Downtown Boutique Hotel
La Fortuna San Carlos

Wonderful hotel in the heart of the city. Fabulous restaurants all with in walking distance.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
El Establo Mountain Hotel
Monteverde
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Issimo Suites Boutique Hotel & Spa—Adults Only
Manuel Antonio
Authenticity & Character
Location
Fabulous view
Staff
Cleanliness & Comfort
Activity Reviews
Traditional Cooking Class with Dinner
Traditional Cooking Class with Dinner
Arenal/La Fortuna

Fabulous experience!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Arenal Volcano Hike & EcoTermales Hot Springs Visit
Arenal Volcano Hike & EcoTermales Hot Springs Visit
Arenal/La Fortuna

Fabulous hike!

Quality of Experience
Guides, Drivers and Staff
Transport
Treetopia Zip Lines
Treetopia Zip Lines
Monteverde

One of the most fabulous experiences I have ever done!

Quality of Experience
Guides, Drivers and Staff
Transport
Chocolate & Night Hike Experience
Chocolate & Night Hike Experience
Monteverde

Wonder hike with a fabulous guide! Experiencing the rain Forrest at night was truly magical.

Quality of Experience
Guides, Drivers and Staff
Transport
La Fortuna Waterfall Guided Hike
La Fortuna Waterfall Guided Hike
Arenal/La Fortuna

Fabulous hike with an outstanding guide.

Quality of Experience
Guides, Drivers and Staff
Transport
Damas Island Kayaking
Damas Island Kayaking
Manuel Antonio

Loved our knowledgeable guide who pointed out wonderful wildlife allow our journey!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist:

Magnificent 2 weeks in Spain
Spain | Mar 19 - Mar 30, 2023

Susan
Susan M.
Boardman, OR | Reviewed on Mar 31, 2023
The entire planning process was wonderful. Beatriz was a pleasure to work with and very responsive for developing a customized Itinerary. The serviced provided went beyond planning our trip. During the trip Bea stayed in contact with us and ensured we had support of weekends. Rita who was available on the weekend also went above and beyond to resolve an minor tour issue. This team is outstanding. Read more

The entire planning process was wonderful. Beatriz was a pleasure to work with and very responsive for developing a customized Itinerary. The serviced provided went beyond planning our trip. During the trip Bea stayed in contact with us and ensured we had support of weekends. Rita who was available on the weekend also went above and beyond to resolve an minor tour issue. This team is outstanding.

Hotel Reviews
Pestana Plaza Mayor Madrid
Madrid

Incredible hospitality.

Authenticity & Character
Location
Perfect central location for exploring Madrid
Staff
The staff were so friendly and always available to address your needs and questions.
Cleanliness & Comfort
Vincci Albayzin Hotel
Granada

Hotel is located just out side of the City Centre which is ideal for exploring the city but not in the mix of the busy areas.

Authenticity & Character
Location
Staff
They could not have been more accommodating. All staff were available to provide the support needed…
Cleanliness & Comfort
The hotel is in need of updating
Hotel Regina
Barcelona

Great location for walking to all places of interest as well as access to the Metro…Staff were wonderful and happy to answer and and all questions… very familiar with great restaurants

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Private Guided Visit of Seville
Private Guided Visit of Seville
Seville
Quality of Experience
Guides, Drivers and Staff
Tapas Culinary Experience
Tapas Culinary Experience
Madrid
Quality of Experience
Food
Guides, Drivers and Staff
Guided Visit of Madrid:  History, Culture & Architecture of the Capital of Spain
Guided Visit of Madrid: History, Culture & Architecture of the Capital of Spain
Madrid
Quality of Experience
Guides, Drivers and Staff
Train Madrid to Toledo, Guided Visit of Toledo, Train Toledo to Madrid
Train Madrid to Toledo, Guided Visit of Toledo, Train Toledo to Madrid
Madrid
Quality of Experience
Guides, Drivers and Staff
Transport
Train Seville to Córdoba,  Guided Visit of Córdoba, Train Córdoba to Seville
Train Seville to Córdoba, Guided Visit of Córdoba, Train Córdoba to Seville
Seville
Quality of Experience
Guides, Drivers and Staff
Private Transfer  {{start_location}} to {{end_location}} via Ronda
Private Transfer {{start_location}} to {{end_location}} via Ronda
Spain
Quality of Experience
Guides, Drivers and Staff
Transport
Guided Visit:  Alhambra & Generalife Gardens
Guided Visit: Alhambra & Generalife Gardens
Granada
Quality of Experience
Guides, Drivers and Staff
Flamenco Show in a Sacromonte Cave
Flamenco Show in a Sacromonte Cave
Granada
Quality of Experience
Guides, Drivers and Staff
Barcelona & Gaudí:  An Architecture Walk
Barcelona & Gaudí: An Architecture Walk
Barcelona
Quality of Experience
Guides, Drivers and Staff
Day Trip to Montserrat & Penedès Region Wine Tasting
Day Trip to Montserrat & Penedès Region Wine Tasting
Barcelona
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Beatriz De Pablo Rocha
Beatriz
Beatriz De Pablo Rocha
Local specialist in Madrid | Replied on Apr 07, 2023

Hi Susan! Thank you so, so much for your kind words to the entire team! As I told you before, ensuring that our travelers are having a great time and creating lovely memories while discovering new places is always our priority :) It will be truly a pleasure to help you again in the future with a new adventure!!! Best regards from Spain, Bea.

Jenny was responsive and understanding of mos...
Iceland | Mar 21 - Mar 26, 2023

Katie
Katie F.
Westminster, MD | Reviewed on Mar 31, 2023
Jenny was responsive and understanding of most of what we were looking for during our time in Iceland. I was skeptical of some of the process and how the system and planning worked. Everything was so well coordinated and she was very responsive when we had one hiccup in Iceland. It was a terrific and busy trip that we won't soon forget! Thankful for KimKim and Jenny! Read more

Jenny was responsive and understanding of most of what we were looking for during our time in Iceland. I was skeptical of some of the process and how the system and planning worked. Everything was so well coordinated and she was very responsive when we had one hiccup in Iceland. It was a terrific and busy trip that we won't soon forget! Thankful for KimKim and Jenny!

Activity Reviews
Crystal Blue Ice Cave
Crystal Blue Ice Cave
Iceland

Our tour guide Tate was amazing and made this a terrific experience we won't soon forget!

Quality of Experience
Small group, unique experience, adventurous, but safe!
Guides, Drivers and Staff
Tate was an expert, funny, and very personable
Transport
Myrdalsjokull glacier snowmobiling
Myrdalsjokull glacier snowmobiling
Iceland

The only reason I give it 4 stars is because we didn't actually get to go on the snowmobiles due to a snow storm the day prior to our experience. The super jeep would not be able to pass through the snow. They had to pivot and take us on the ATVs. We were very disappointed, but had a really good time on the ATVs anyway. They did offer a full refund, scheduling a different day with snowmobiles as an alternative, but we couldn't schedule another day so we decided on the ATVs. It was still a terrific experience!

Quality of Experience
Guides, Drivers and Staff
Transport
Blue Lagoon
Blue Lagoon
Iceland
Quality of Experience
Local specialist: Jenny Booth
Jenny
Jenny Booth
Local specialist in Guildford | Replied on Apr 11, 2023

Hi Katie and Brett,

Thanks for your great review. It was a pleasure helping you plan your trip. Happy travels for the future!

This trip was amazing! I had such a good time...
Greece | Jul 25 - Aug 1, 2022

R
Riley W.
Manhattan, NY | Reviewed on Mar 30, 2023

This trip was amazing! I had such a good time and our local specialist was so helpful and made an extra effort to make our trip special

Local specialist: Rebecca Skevaki
Rebecca
Rebecca Skevaki
Local specialist in Greece | Replied on Apr 03, 2023

Dear Riley,

Thank you so much for this 5-star review!

We take pride in the quality of our services and hope that we can continue delivering lifetime experiences. I’m so glad to hear that you enjoyed your trip to Greece.
We’re always looking for ways to improve the experience of your visit but it’s great to know that we are on the right track!

Looking forward to welcoming you back to Greece soon !

Till then, take care,
Rebecca and the GrecianLux Team

Can't say enough good things about this experience!
Greece | Mar 9 - Mar 17, 2023

E
Elizabeth S.
Columbus, OH | Reviewed on Mar 30, 2023
I usually plan my trips independently but I may never do it again. The KimKim service was amazing. Our local specialist, Irene, developed a plan for us based on exactly what we wanted to do, with a lot of back and forth - we never felt like we were being plugged into pre-existing plans, and she was very responsive to any questions that we had. We might never have explored Chania in Crete without her advice, and it was lovely. The local private guides that Irene arranged were very... Read more

I usually plan my trips independently but I may never do it again. The KimKim service was amazing. Our local specialist, Irene, developed a plan for us based on exactly what we wanted to do, with a lot of back and forth - we never felt like we were being plugged into pre-existing plans, and she was very responsive to any questions that we had. We might never have explored Chania in Crete without her advice, and it was lovely. The local private guides that Irene arranged were very knowledgeable and excellent, especially the chef/guide in Athens (Acropolis and food tour) and the guide in Heraklion (Knossos). Our driver in Chania gave us a very personal tour, with oranges from his orchard and lunch in his home village. Everything was prompt and efficient - from pickup at the airport to our departure.

The KimKim support team was especially helpful when we encountered a crisis - an airline traffic controllers strike. We could not get through to the carrier to reschedule our flight by phone or email. Even though we had made the reservations independently, the KimKim team was able both to reschedule our flight and arrange for an extra night at our hotel in Chania - this really made us appreciate the value of working with them. They also helped us recover a camera that was left on the bus of a small group tour in Chania.

KimKim might want to consider making sure that travelers know about hotel accessibility issues. We very much liked the hotel in Athens, but it would have been a challenge for someone with mobility problems (stairs) - we had no problems, but it would have been good to note this in case it was relevant.

I don't know how much more expensive this trip was than if we had arranged everything ourselves. However, there was a great deal of value added in what KimKim provided. We are somewhat picky travelers, but we have only good things to say about KimKim's services.

Hotel Reviews
Home and Poetry
Athens

This is a charming hotel with each room dedicated to a different Greek poet. The room was spotless and nicely decorated. We had a large corner room with lots of windows and a fireplace. A lovely breakfast is served on a rooftop with direct views of the Parthenon, with eggs made to order. The staff were welcoming and helpful. People with mobility issues would have a problem with access, as there is a flight of stairs to get into the hotel - there is a (tiny) elevator once you are in the hotel, but I do not believe there is access that does not involve stairs. Staff helped us to carry our bags up the entry stairs. Nice cosmetics provided. It is an easy walk from this hotel to many of the essential tour sites in Athens, and it is located in an area that is very pleasant to walk around and explore.

Authenticity & Character
Location
Neighborhood and proximity to sights.
Staff
Cleanliness & Comfort
GDM Megaron
Heraklion

This is a modern, very beautiful hotel. The rooms are large and well furnished, with extremely comfortable beds and nice toiletries. The breakfast is probably the best we encountered in all of Greece and Israel on this trip, served in a pleasant room overlooking the harbor. The staff were beyond pleasant - every single person was extremely friendly and helpful. We wish we could have stayed another night!

Authenticity & Character
Location
Convenient to the museum and harbor.
Staff
Cleanliness & Comfort
SanSal Boutique Hotel
Chania

This is a nice, modern hotel. It does not have a ton of charm, but it is clean and pleasantly furnished, with comfortable beds and nice toiletries. Staff was pleasant and helpful. It is located right outside the old city of Chania, on the sea. We had a nice big terrace, with lovely views.

Authenticity & Character
It is perfectly fine, but modern, so not a lot of "character."
Location
Staff
Cleanliness & Comfort
Local specialist: Irene Lappa
Irene
Irene Lappa
Local specialist in Athens, Greece | Replied on Mar 31, 2023

Dear Elizabeth and Peter!
Thank you so much for your wonderful words and your positive feedback!
Our team and me, deeply appreciate your detailed feedback as it helps us become better and diminish the hiccups during the trips we plan and operate. I dully noted all of your valuable comments and conveyed the information to the team.
Once again, I would like to say that it was a great pleasure working with you and I will be happy to organize your next trip to Greece or/and perhaps to Italy(?)!
Wishing you safe travels and all the best!
Irene

Stunning, reliable, unforgettable, wonderful
Sri Lanka | Feb 5 - Feb 19, 2023

Kyla
Kyla M.
Israel | Reviewed on Mar 30, 2023
Our trip was breathtaking....We were met at the airport in the middle of the night by Ruwan who was to be our fantastic, knowledgable and generous driver and guide throughout our 16 day trip. I highly recommend to ask for him specifically. He made sure entries into all the sites went smoothly and he was a safe and careful driver on very tricky roads. We were greeted at the hotel at 3am with fresh juice and a lovely hotel team. Next morning we met Ishan who was our amazing guide as well,... Read more

Our trip was breathtaking....We were met at the airport in the middle of the night by Ruwan who was to be our fantastic, knowledgable and generous driver and guide throughout our 16 day trip. I highly recommend to ask for him specifically. He made sure entries into all the sites went smoothly and he was a safe and careful driver on very tricky roads. We were greeted at the hotel at 3am with fresh juice and a lovely hotel team. Next morning we met Ishan who was our amazing guide as well, predominantly but not only , when we were on our bicycles which was up to 6 hours a day. He cycled us, a party of 4 - 50 something old parents and 2 strapping 20 something old sons, through the gentle quiet roads, through forests pointing out all kinds of stunning scenery, the magnificent birds that he knew by name, up and down hills and through jungles. All are requests for what we were interested in...mainly the Sri Lankan life and as little as possible touristy places, were met gracefully. Every evening we sorted out the route for the next day....exactly according to our ability, interests and his advice regarding the best path, scenery. Both Ruwan and Ishan I can recommend very highly for their unfaltering reliability, knowledge, humor, kindness and understanding....The hotels were all superb...quiet places that all provided breakfast on the go and a wonderful dinner. We particularly enjoyed the camp sites in the countryside with fabulous views and our own lake to canoe in. Yasantha was in touch with our guides throughout and had been in touch all the time as we planning...with patience and understanding helping us plan our trip and with irreplaceable advice. I recommend everything about the trip.....Even after the trip was over our wonderful guides offered unlimited support to our son who stayed in Sri Lanka another 2 weeks. We would like to thank all of the kimkim team that provided the platform for Yasantha Ishan and Ruwan and for a life long memorable holiday.

Hotel Reviews
Blue Magpie Lodge
Sinharaja

Loved it. Great large room. Beautiful surrounds. Very kind staff and great food.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Big Game Camp - Udawalawe
Udawalawe, Angunakolapelessa

Ecocamps are a must for any trip in Sri Lanka....they are outstanding....on everything....

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Lady Hill Hotel
Galle

Very interesting renovated hotel....super staff lovely swimming pool great views

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Morning Star Resort
Negombo

Loved it, great garden lovely dinner perfect swimming pool

Authenticity & Character
Location
Just a short ride from the airport. Quiet steet
Staff
Cleanliness & Comfort
Big Game Camp -Wilpattu
Wilpattu

Middle of the jungle, camping in incredible style. Fantastic dinner and night nature walk....unforgettable

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Amaara Forest
Sigiriya

Loved it. Lovely rooms Beautiful surroundings, cool refreshing pool. Great service. Nearby lots of historical sites at Sirygia.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Thilanka Hotel
Kandy

Stunning room. Great views....lovely dinner including live music and European food.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Lake View Comfort Bungalow
Nuwara Eliya

Unexpectedly unique place. Lovely staff cooked us a delicious meal. Great scenery all around us.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Kinchigune Adventure Camp
Belihuloya

Camping for real in the heart of the country surrounded by birds, monkeys. The guy who runs the place was fantastic, welcoming and knowledgable. And the lake was incredibly warm and we could swim and canoe. Breathtaking scenery and wild life....birds, buffalo, dear....

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Camping with all its charm!
Fairview Hotel
Colombo

Very convenient and quiet in the midst of busy Colombo...Very comfortable and clean. Relaxing...perfect place.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
City Tour in Colombo
City Tour in Colombo
Colombo

Ruwan took us on a fascinating tour of the city. Memorable, interesting and diverse. Help us with some lasting minute shopping as well making sure we got a good deal.

Quality of Experience
Guides, Drivers and Staff
Transport
Cycling Trail in the backyards of Sigiriya
Cycling Trail in the backyards of Sigiriya
Sigiriya

Ishan was a wonderful cycling guide and was the best we could have imagined. He fulfilled our dream of a cycling holiday....we cycled through villages, past lakes with countless birds, though forests and jungles and even through bustling towns...always with our warfare and satisfaction foremost in his thoughts....thank you

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Yasantha Kuruvita Arachchi
Yasantha
Yasantha Kuruvita Arachchi
Local specialist in Colombo | Replied on Apr 18, 2023

Hello Kyla,
How are you doing?
It is great that you have had a fantastic time in Sri Lanka with us. It was a great honor to us, it was lovely to had a chat with you at the hotel on your last day in Sri Lanka.
Please feel free to kim kim for any other future travel requirement as our team of specialist around the world are geared to serve our best.
Cheers!!!
Yasantha

This was a fantastic trip to Patagonia and Ki...
Patagonia | Mar 14 - Mar 28, 2023

Janine
Janine N.
Ewing, NJ | Reviewed on Mar 30, 2023
This was a fantastic trip to Patagonia and KimKim/Natalia did an excellent job in putting the itinerary together. Keeping in mind that you are visiting some of the most remote places in the world the quality of tbe experiences was very good - hotels, transfers, guides, restaurants. Best guide goes to Sonia in Ushuaia who was a fund of information and a great companion for 2 days. Best transfer goes to Patricia who brought us from El Calafate to El Chalten and back 3 days later. Best... Read more

This was a fantastic trip to Patagonia and KimKim/Natalia did an excellent job in putting the itinerary together. Keeping in mind that you are visiting some of the most remote places in the world the quality of tbe experiences was very good - hotels, transfers, guides, restaurants. Best guide goes to Sonia in Ushuaia who was a fund of information and a great companion for 2 days. Best transfer goes to Patricia who brought us from El Calafate to El Chalten and back 3 days later. Best restaurant goes to Isabela’s in El Calafate where you much try one of their Plough/Disco dishes. Best hotel setting is a top gh call but was probably the Los Cauquennes in Ushuaia overlooking the Beagle Channel. Best Hotel was the Noi Hotel in Santiago - they even gave us a late checkout room gratis as we toured the city. Their rooms, breakfast and service were all excellent. Patagonia is an amazing part of the world. Comparing things to do is difficult. I will give my Top 3 to Torres del Paine Base, Mount FitzRoy/Chalten and Pietro Moreno Glacier. Every site is stunning. Some of the hikes are tough especially the last mile or two to the top - but the reward of seeing the spectacular Mountain views was always worth the effort. You don’t always need a guide especially those hikes where it is more about the experience of reaching that final destination. We found our local costs cheap especially in Argentina - you could have a very nice dinner including drinks, taxes and tip for less than $25 per person. Patagonia may be the end of the world but it is a view of what it was like when it all started. If you have the opportunity you will not be disappointed.

Local specialist: Natalia Canónico
Natalia
Natalia Canónico
Local specialist in Buenos Aires | Replied on Apr 17, 2023

Dear Janine,
We thank you so much for sharing with us this great review! 😊
It was a pleasure to me to help you out visiting our gorgeous Patagonia region.
I love to read that everything went well and thanks for the details about guides, transfers and hotels. We will share with them your feedback as well.
Hope to welcome you again in South America very soon!
All the best,
Natalia

Patrick Natalia we had a great once in a lif...
Patagonia | Mar 14 - Mar 28, 2023

P
Patrick T.
Ewing, NJ | Reviewed on Mar 30, 2023
Patrick
Natalia we had a great once in a lifetime trip to Patagonia, overall the guides were great and everything ran on time getting us from one location to another. Thank you for a great experience.
Patrick & Joanne
Read more

Patrick
Natalia we had a great once in a lifetime trip to Patagonia, overall the guides were great and everything ran on time getting us from one location to another. Thank you for a great experience.
Patrick & Joanne

Hotel Reviews
CasaSur Recoleta
Buenos Aires

Nice hotel great location,breakfast lnot so good.

Authenticity & Character
Location
Location
Staff
Attentive staff
Cleanliness & Comfort
Room was always clean
Los Cauquenes Resort & Spa
Ushuaia
Authenticity & Character
Decor fitted in well with the surrounding area
Location
Great views and shuttle bus to Ushuaia
Staff
Attentive and courteous
Cleanliness & Comfort
Very clean and comfortable seating in the lounge area
Destino Sur Hotel
El Chalten
Authenticity & Character
Location
Great location near hiking trails
Staff
Attentive and courteous staff
Cleanliness & Comfort
Well taken care of hotel
Lagos Del Calafate
El Calafate
Authenticity & Character
Weird layout and noisy room
Location
Close to town center
Staff
Nice staff
Cleanliness & Comfort
Clean
Hotel Las Torres Patagonia
Torres del Paine
Authenticity & Character
Very authentic and rustt
Location
Great location near hiking trails
Staff
Staff in general we're okay not very responsive when we had a problem with our safe,supposed to take of it next day but it never got fixed
Cleanliness & Comfort
Hallway was stained and not cleaned
Noi Vitacura
Vitacura, Santiago
Authenticity & Character
Modern and functional
Location
Great location and safe area
Staff
Great staff and excellent breakfast
Cleanliness & Comfort
Comfortable bedroom
Activity Reviews
Buenos Aires Barrios Tour
Buenos Aires Barrios Tour
Buenos Aires

The tour was fine,got to see major areas of interest

Tango Show & Dinner at La Ventana
Tango Show & Dinner at La Ventana
Buenos Aires
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Trek & Canoeing in Lapataia Bay
Trek & Canoeing in Lapataia Bay
Ushuaia

Great trip and our guide in Ushuaia Sonia was excellent

Quality of Experience
Great guides
Food
Great food cooked by staff on the tour
Guides, Drivers and Staff
Again great guide just give me other alternatives when weather doesn't cooperate
Transport
Hike to Esmeralda Lagoon
Hike to Esmeralda Lagoon
Ushuaia

Sonia our guide made the trip to the Laguna,very knowledgeable about the area and the its characteristics

Quality of Experience
Guides, Drivers and Staff
Transport
Minitrek Perito Moreno Glacier
Minitrek Perito Moreno Glacier
El Calafate
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Natalia Canónico
Natalia
Natalia Canónico
Local specialist in Buenos Aires | Replied on Mar 31, 2023

Dear Patrick and Joanne,
Thank you very much for taking the time to review your Patagonia trip!
I'm very glad to read that everything went great and that you had an amazing time.
We will be happy to welcome you again very soon 😊
All the best,
Natalia

Magical Guatemalan experience
Guatemala | Mar 14 - Mar 29, 2023

Kirk
Kirk M.
Canada | Reviewed on Mar 30, 2023
Our guide, Esteban, was incredible. From the moment he picked us up at the airport until he dropped us off 2 weeks later, we felt incredibly safe and well cared for. Esteban was very engaging with our children and had each of us excited for the adventures ahead with his delightfully enthusiastic daily greetings. His passion for his country shone through with everything we did and his knowledge of Guatemalan and Mayan history is exceptional! The entire team at Columbus made us feel more... Read more

Our guide, Esteban, was incredible. From the moment he picked us up at the airport until he dropped us off 2 weeks later, we felt incredibly safe and well cared for. Esteban was very engaging with our children and had each of us excited for the adventures ahead with his delightfully enthusiastic daily greetings. His passion for his country shone through with everything we did and his knowledge of Guatemalan and Mayan history is exceptional! The entire team at Columbus made us feel more like family than clients. I would highly recommend this company.

Hotel Review
Hotel Villa Caribe
Livingston

Excellent food and entertainment! Great pool. Friendly and helpful staff

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Villages Around Lake Atitlán by Boat
Villages Around Lake Atitlán by Boat
Guatemala

Unique opportunity to see authentic Mayan tradition and lifestyle. Opportunities to support local families and to purchase beautiful, unique textiles.

Quality of Experience
Guides, Drivers and Staff
Esteban’s respect for and understanding of Mayan culture
Transport
Iguana was our boat driver. Super happy and pleasant guy!
Local specialist: Catherina Tittaferrante
Catherina
Catherina Tittaferrante
Local specialist in Antigua Guatemala | Replied on Apr 12, 2023

Kirk!
Thank you very much, we love the time we share. We deeply appreciate your trust and preference.

We are faithful in what life will bring to your beautiful family, we know this because the strongest bonds are built on the road, especially when traveling around the globe.

Please give Kate and your boys a huge hug and keep enjoying \0/ keep in mind and heart that from now on and forever you have a Latin Family.

All of our guides were amazing but especially...
Ecuador | Mar 24 - Mar 29, 2023

B
Barbara M.
Euless, TX | Reviewed on Mar 30, 2023

All of our guides were amazing but especially Danny and Louis for our Quito/Banos piece!! Absolutely amazing! Will definitely recommend all of our activities!!

Local specialist: Lucia Cazar
Lucia
Lucia Cazar
Local specialist in Ecuador | Replied on Mar 31, 2023

Thank you for your Review Barbara!!
All our team in Ecuador is happy to hear this :)
It was so nice helping you plan this amazing trip.
We will wait for you back in South America
Best,
Lucia

Great trip to central /northern Portugal!
Portugal | Mar 18 - Mar 26, 2023

laurie
laurie w.
Westfield, NJ | Reviewed on Mar 29, 2023
This was a wonderful trip and James and his team made the planning and execution seamless. We loved the hotels they chose, especially Casa Balthazar in Lisbon - very intimate, beautiful and charming hotel with a spacious room, helpful staff and in a great neighborhood. We loved Lisbon and Porto. The walking tour in Lisbon was really fun and informative, as was the bike ride there but a little scary (for me) with so many people walking, riding scooters, some cars etc. on the bike path. It was... Read more

This was a wonderful trip and James and his team made the planning and execution seamless. We loved the hotels they chose, especially Casa Balthazar in Lisbon - very intimate, beautiful and charming hotel with a spacious room, helpful staff and in a great neighborhood. We loved Lisbon and Porto. The walking tour in Lisbon was really fun and informative, as was the bike ride there but a little scary (for me) with so many people walking, riding scooters, some cars etc. on the bike path. It was hard to navigate. It was not a big deal but I just hadn't anticipated that from the description. But seeing all the people was also quite fun and it was a very scenic ride.
Possibly my favorite place was Coimbra, the old and very picturesque university town. I liked seeing a smaller city that was very walkable, historic and interesting. I would have liked to spend more time there and skipped Aveiro. This was not a fault of Kimkim; I could have done more research about it beforehand. Our guide for a bike ride in Porto, Jose, was very informative, patient, and took us to a fabulous restaurant where we chose our fish (in Afurada, near Gaia). We also really liked our guide for the trip to the Douro Valley, Francisco, who was fun and interesting, and the trainee Paulo who came along. The quinta we went to was beautiful. I think Kimkim did a great job of planning for us considering I had said I didn't want to stay in too many different places. I might ask next time for suggestions about something a little more off the beaten path to do, particularly if we have more time, such as meeting with a family or a cooking class. The additional suggestions that Kimkim provided for places to see and eat in each city were also great!
We found and went to the Museum of Liberation and Resistance in Lisbon, which I highly recommend. It's a smaller museum in a former prison that explains all about the dictatorship, censorship, jailing, exiles and resistance movements, so we learned a lot we didn't know before, and it is in the Alfama district in a picturesque area.

Hotel Reviews
Casa Balthazar
Lisbon
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Sapientia Boutique Hotel
Coimbra
Authenticity & Character
Location
Staff
Cleanliness & Comfort
PortoBay Teatro
Porto
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Heritage Avenida Liberdade
Lisboa
Authenticity & Character
Location
Very convenient, on a beautiful street, but less character to the area than where we stayed at Casa Balthazar.
Staff
Cleanliness & Comfort
Activity Reviews
Explore Lisbon with a Private Walking Tour
Explore Lisbon with a Private Walking Tour
Lisbon
Lisbon Riverside Bike Tour
Lisbon Riverside Bike Tour
Lisbon

A little scary due to so many people on the bike path riding scooters, walking, running, and having to navigate in traffic and around cars, but the guide was very informative and it was fun to go along the river.

Quality of Experience
Guides, Drivers and Staff
Wander the Historical Streets of Coimbra with a Private Walking Tour
Wander the Historical Streets of Coimbra with a Private Walking Tour
Coimbra

Coimbra is interesting and fascinating. Sara knew so much history and interesting information. She also showed us the fado organization/ school where she works and explained about the type of fado music in Coimbra and how it is unique.

Quality of Experience
Guides, Drivers and Staff
Transport
Travel from {{start_location}} to Aveiro & Arrive in Porto
Travel from {{start_location}} to Aveiro & Arrive in Porto
Portugal

Our guide, Walter, was really nice and informative. However, personally I was not thrilled with Aveiro. We were allotted a lot of time there we did not need. They call it the "Venice of Portugal" but the canal ride and scenery is overhyped (in my opinion - others might love it!). There are a lot of nice cafes and interesting history of salt production in Aveiro, and some good architecture but overall I could have spent more time in Coimbra, or go to Obido instead I think. Not the fault of Kimkim, I just didn't really think about this. It sounded like there are lots of canals to wander around the city but that isn't the case. We were on a boat ride with a huge bunch of schoolchildren and couldn't really hear or undersatnd the information from the guide on the boat.

Quality of Experience
Guides, Drivers and Staff
Day Trip to the Douro Valley  for a Wine Tour & River Cruise
Day Trip to the Douro Valley for a Wine Tour & River Cruise
Porto

Loved our guides, the scenery, learning about the wine and port production, the wine tastings and learning about the industry. We had an amazing lunch at a very scenic restaurant on the river. Really a great day! it is a long day trip so an alternative would be to spend aa night at a lovely inn in the Douro Valley.

Quality of Experience
Guides, Drivers and Staff
Transport
Take a Bike Tour of Porto & Visit the Fishing Village of Afurada
Take a Bike Tour of Porto & Visit the Fishing Village of Afurada
Porto

Really fun to pedal through Gaia and have great views of Porto. We had a great lunch at an outdoor restaurant in Afurada. The guide was very understanding of my fear of riding through the Porto streets at the begnning and took it slowly. He even stayed with us for a while after the tour and showed us more things in Porto, such as some of the famous and beautiful churches, but we did then want to determine ourselves what we were going to do after that. He had a really interesting background and it was great getting to know the various guides and learn more about their lives.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: James Monro
James
James Monro
Local specialist in Sevilla, Spain | Replied on Apr 02, 2023

Hi Laurie, many thanks for taking the time to review your trip in detail and it's great to get your feedback about all the different elements that went into the trip. Of course, we're also thrilled that you enjoyed the trip and that it was an enriching experience overall! As you say there is so much to see and do, it can be tough to squeeze it all in and keep it to a reasonable pace! I hope there will be a next time for you. With v best wishes from Chaima, myself and the Tailormade team

Mini Family Reunion in Norway
Norway | Mar 15 - Mar 24, 2023

H
Heather K.
Loma Linda, CA | Reviewed on Mar 29, 2023
Meree was incredibly patient and a wealth of information. We were trying to meet long-lost family AND keep up with my daughter's surprisingly fluid (their itinerary kept changing) school mission trip. Meree was able to make suggestions according to what we thought we wanted and what we ended up needing and we wouldn't hesitate to recommend her. Read more

Meree was incredibly patient and a wealth of information. We were trying to meet long-lost family AND keep up with my daughter's surprisingly fluid (their itinerary kept changing) school mission trip. Meree was able to make suggestions according to what we thought we wanted and what we ended up needing and we wouldn't hesitate to recommend her.

Activity Review
Return to Oslo, Explore
Return to Oslo, Explore
Oslo

We returned to Oslo from Stockholm towards the evening just before shops closed and there wasn't much to do other than go to our hotel and get ready for our return flight. We booked our flight to Stockholm and back and chose a later flight on purpose so not a reflection on Meree or the Kimkim team at all.

Quality of Experience
Guides, Drivers and Staff
Transport
We reserved our own flights to Norway and then within Norway and to Sweden. We booked the flexible/refundable tickets which came in handy as we ended up rescheduling once. They are a bit pricey but worth it if you at all think you might need to make adjustments along the way. Also learned that the less expensive tickets increase in price substantially about 2 weeks out from the date you want to fly.
Local specialist: Merée Ruzits

Fantastic trip with low-stress planning, flexible itinerary, and an excellent driver
Morocco | Mar 11 - Mar 19, 2023

M
Mara K.
Owings Mills, MD | Reviewed on Mar 29, 2023
My friend and I recently returned from a 9 day trip to Morocco and we had a spectacular time! We had very limited time to plan the trip so we decided to use an online travel agent to help us. The kimkim platform is excellent - very easy to use and Hamza helped us put together a custom itinerary based on one of their recommended routes. Having them take care of the accommodations, overall itinerary, and finding us a driver removed so much stress from the planning process. If we were to... Read more

My friend and I recently returned from a 9 day trip to Morocco and we had a spectacular time! We had very limited time to plan the trip so we decided to use an online travel agent to help us. The kimkim platform is excellent - very easy to use and Hamza helped us put together a custom itinerary based on one of their recommended routes.

Having them take care of the accommodations, overall itinerary, and finding us a driver removed so much stress from the planning process. If we were to return to Morocco, we would definitely feel comfortable doing our own planning, but for the time we had available and what we needed, it was great. We were able to request days without a tour guide so we could explore on our own, and they were receptive to specific requests about types of activities we were interested in. The one thing I'll say is that because kimkim is working with a local tour company, certain days didn't follow the original itinerary exactly. We were pretty easy-going about where we went but if you prefer to know exactly what's happening and when, make sure to communicate this and do a final itinerary overview before your trip.

One of the best parts of our trip was our driver, Said, who ended up feeling more like a friend. He did an amazing job, was fun to hang out with, and was proactive in giving us advice on feeling safe as two women travelers. I'd recommend him to anyone interested in visiting Morocco and we'll certainly be calling him if we return. Other highlights: the night in Merzouga and 4x4-ing through the desert, the gorgeous scenery between Merzouga and Ouarzazate, the Berber Museum, and just about everything in Marrakech. Make a few restaurant reservations in advance to take advantage of Marrakech's amazing food scene and if you have any interest in contemporary art, be sure to spend a day exploring the galleries and museum in Gueliz.

Local specialist: Hamza EL Asely
Hamza
Hamza EL Asely
Local specialist in Marrakech | Replied on Mar 30, 2023
Dear Tara, Thank you for taking the time to share your experience with us and for choosing kimkim and Original Travels for your trip to Morocco. We are thrilled to hear that you had a spectacular time and that our platform was easy to use. We appreciate your feedback regarding the itinerary, and we will make sure to emphasize the importance of communication and final itinerary review in the future. We are also happy to hear that your driver, Said, was such a great addition to your trip and... Read more

Dear Tara,

Thank you for taking the time to share your experience with us and for choosing kimkim and Original Travels for your trip to Morocco. We are thrilled to hear that you had a spectacular time and that our platform was easy to use.

We appreciate your feedback regarding the itinerary, and we will make sure to emphasize the importance of communication and final itinerary review in the future. We are also happy to hear that your driver, Said, was such a great addition to your trip and that he made you feel safe as two women travelers.

Thank you for your recommendation of the Berber Museum, Marrakech's amazing food scene, and the contemporary art in Gueliz. We are glad that you were able to enjoy these highlights and that you had a great experience overall.

We look forward to the possibility of working with you again in the future :)

Best regards,
Hamza
Original Travels

It was so easy and lovely working with Rachel...
Brazil | Mar 13 - Mar 22, 2023

Mackensie
Mackensie U.
Borough Park, NY | Reviewed on Mar 29, 2023
It was so easy and lovely working with Rachel especially when we had a missed connection late at night and having to rearrange travel plans. Our favorite day in Rio was because of Vincent the tour guide operator where we walked around together in Santa Teresa & Faevla. The hotels Rachel picked for us in Rio & Amazon were also amazing (and Santa Teresa Gallery hotel had such good food at their restaurant). I would definitely come back and use Rachel again and recommend to friends. Read more

It was so easy and lovely working with Rachel especially when we had a missed connection late at night and having to rearrange travel plans. Our favorite day in Rio was because of Vincent the tour guide operator where we walked around together in Santa Teresa & Faevla. The hotels Rachel picked for us in Rio & Amazon were also amazing (and Santa Teresa Gallery hotel had such good food at their restaurant). I would definitely come back and use Rachel again and recommend to friends.

Hotel Reviews
Santa Teresa Hotel RJ - MGallery
Rio de Janeiro
Authenticity & Character
Location
Staff
Cleanliness & Comfort
The pool scene and the food quality at the restaurant were so good and made our stay so enjoyable
Villa Amazônia
Manaus
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Anavilhanas Jungle Lodge
Manaus
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Rachel Vita
Rachel
Rachel Vita
Local specialist in São Paulo | Replied on Aug 02, 2023

Thank you for the lovely review! We're thrilled you had a great experience planning your trip with us and enjoyed your time in Rio and the Amazon. We appreciate your recommendation and look forward to welcoming you back for more unforgettable adventures in the future!

Five stars!
Colombia | Mar 12 - Mar 23, 2023

Julia
Julia K.
Livonia, MI | Reviewed on Mar 29, 2023
I had a wonderful trip to Colombia, and I am so happy that I worked with KimKim to plan this experience. I had three wonderful city guides in Bogota, Santa Marta, and Medellin. I also had a number of hiking guides for various outdoor excursions in Bogota and on the trek to Ciudad Perdida. Each guide was extremely well-informed and did a great job sharing the history and culture of the place along with time for me to just enjoy and take it all in. The trip was a great balance between... Read more

I had a wonderful trip to Colombia, and I am so happy that I worked with KimKim to plan this experience. I had three wonderful city guides in Bogota, Santa Marta, and Medellin. I also had a number of hiking guides for various outdoor excursions in Bogota and on the trek to Ciudad Perdida. Each guide was extremely well-informed and did a great job sharing the history and culture of the place along with time for me to just enjoy and take it all in. The trip was a great balance between activities and free time: I was so happy to have a series of scheduled activities, but I was also glad to have plenty of time to myself to make my own plans or to explore the cities I was in. I wholeheartedly recommend booking through KimKim and working with Wendy and her team in Colombia!

Hotel Reviews
EK Hotel
Best Western Plus Santa Marta Hotel
Santa Marta, Magdalena
Quinta Ladera
Medellin
Authenticity & Character
Location
Cleanliness & Comfort
Local specialist: Wendy Romero
Wendy
Wendy Romero
Local specialist in Santa Marta | Replied on Apr 06, 2023

Hi Julia,
We are so glad you had a fantastic trip here in Colombia and that you come and celebrate your birthday with us! You made a mix of activities and we are really proud of the long hike that was done in Lost City.
We will wait for you here again for more adventures and to discover more places.
Best,
Wendy

Beautiful northern Argentina.
Argentina | Mar 15 - Mar 26, 2023

Connie
Connie h.
St Louis, MO | Reviewed on Mar 29, 2023
My husband and I just returned from a two week tour of northern Argentina. Our private tour was arranged by Ana and she put together a perfect trip. We spent time in Buenos Aires, Iguazu Falls and Salta. We loved all of these areas. She arranged our domestic flights and I received our boarding passes very timely (I'm a little fanatical about details). Our guides in each area were very friendly and took such care to make sure we did and saw the things we wanted and at our pace. This was... Read more

My husband and I just returned from a two week tour of northern Argentina. Our private tour was arranged by Ana and she put together a perfect trip. We spent time in Buenos Aires, Iguazu Falls and Salta. We loved all of these areas. She arranged our domestic flights and I received our boarding passes very timely (I'm a little fanatical about details). Our guides in each area were very friendly and took such care to make sure we did and saw the things we wanted and at our pace. This was important as we are not spring chickens. Flo was our guide in Buenos Aires for our city tour. She was knowledgeable, friendly and professional. Our guide in Iguazu Falls was Matias who is a fantastic guy. We spent two great days with him and they are two days we will never forget. When he picked us up at the airport, he immediately asked if we had our proof of covid vaccination as this is required to enter Brazil to see the Falls from that side. I didn't have mine but was able to immediately reach our son who messaged it to me. I highly recommend seeing the Falls from both sides as the views are so very different. I appreciate Ana including this as I hadn't looked into it and we loved the experience. Matias also suggested a local place to have lunch in Puerto Iguazu that was one of the best meals we had the whole trip. Our guide in the Salta Area was Jorge, We spent three day with Jorge and had a blast. There is so much to see in this area that appears to be off the beaten path. Everything from rainforest to desert. We visited small villages, traveled through mountains with views that take your breath away. Jorge was our driver as well as our guide and did a great job of both. I tend to be a bit of a nervous passenger as I usually am the driver as I love to drive as did Jorge. I was totally relaxed with him as the driver on the harrowing roads used in this area. Our activities in Buenos Aires included a city tour, an asado dinner, a dinner with a tango show and a day at a gaucho ranch where we rode horses. All these were great additions to our trip. The hotels chosen for us by Ana were perfect. You can book your custom tour with Ana and KimKim with full confidence of having a wonderful vacation.

Hotel Reviews
CasaSur Palermo Hotel
Buenos Aires

This hotel is in trendy Palermo with tons of restaurants. We felt totally safe walking throughout the area. The staff are friendly and the rooms are extremely clean.

Authenticity & Character
Very clean, good breakfast and very helpful staff.
Location
Great neighborhood.
Staff
Helped us in many ways.
Cleanliness & Comfort
Comfortable bed, very clean and fast elevators.
Loi Suites Iguazú Hotel
Puerto Iguazú

Great resort type hotel. Beautiful views. Only reason I didn't give 5 stars is that the buildings are connected by suspended walkways. I have never been a graceful person and had some trouble keeping my balance on the walkways if anyone else was on them at the same time.

Authenticity & Character
Top rating for a beautiful hotel.
Location
Beautiful location but secluded so it doesn't leave you many options for eating unless you take a taxi into town.
Staff
The wait staff in the restaurant weren't very attentive.
Cleanliness & Comfort
Very clean.
Legado Mitico Salta Hotel Boutique
Salta

I can't say enough about how much we enjoyed this hotel. It is unique, beautiful and has a great location. The breakfast has a lot of options including eggs cooked to your liking. The staff are really friendly and helpful. The rooms are beautiful, comfortable and extremely clean.

Authenticity & Character
This is an old building that has been renovated into a beautiful hotel. You are greeted with your own wine, cheese, and olives reception. Has a library and outdoor area to relax and enjoy some downtime. Our room had it's own secluded patio.
Location
Great location. .
Staff
All the staff were great.
Cleanliness & Comfort
Very clean and roomy.
Activity Reviews
Asado Dinner at El Fogón
Asado Dinner at El Fogón
Buenos Aires

This is a really unique experience. What was suppose to be a seven course dinner ended up an eight course dinner. It is just fun. The staff interact with the customers all during the meal. The food is cooked to perfection.

Quality of Experience
We felt very welcomed and were treated so well. The food is excellent!
Food
All of the courses were great. Just remember to take it slow as the best is last.
Guides, Drivers and Staff
Staff was very friendly and fun.
Transport
We arranged our own transportation to the dinner and used Uber.
Buenos Aires Barrios Tour
Buenos Aires Barrios Tour
Buenos Aires

Beautiful part of Buenos Aires.

Quality of Experience
Very colorful.
Guides, Drivers and Staff
Our guide, Flo was informative and fun. Our driver did a great job driving in very heavy traffic.
Transport
Comfortable vehicle and good driver.
Gala Tango Dinner & Show
Gala Tango Dinner & Show
Buenos Aires

The food was good but for us the dancing went on too long. Ignore the previous if you are a late night person.

Quality of Experience
Food
Good but not memorable.
Guides, Drivers and Staff
Staff was professional but not as friendly as other places we ate.
Transport
Used Uber.
Day trip to San Isidrio & Tigre with Lunch at Vivanco Restaurant
Day trip to San Isidrio & Tigre with Lunch at Vivanco Restaurant
Buenos Aires

For my husband and me, this was a really good experience. The boat ride was very interesting and enjoyable. Seeing life along the river was fun and enlightening. Seeing the El Tigre area was a nice addition to our experience.

Quality of Experience
Our guide did a great job of making sure all of his group kept informed although we did spread out on the boat.
Guides, Drivers and Staff
Our guide was a very fun person, the driver was good.
Transport
Really enjoyed the boat ride.
Estancia Gaucho Day
Estancia Gaucho Day
Buenos Aires

The guide had so much information she shared with us on our way to the Gaucho ranch. Enjoyed the horse ride. The food here was excellent. We didn't participate, but really enjoyed watching others learn the dance.

Quality of Experience
Was a fun day.
Food
Really good food.
Guides, Drivers and Staff
The guide was very informative and the staff did a terrific job.
Transport
Comfortable van and a nice drive.
Brazil Falls & Birds Park
Brazil Falls & Birds Park
Argentina

Iguazu Falls are spectacular from the Brazil side. You get the full panoramic view. The bird park provides a lot of information regarding the native species and was definitely worth the time spent there.

Quality of Experience
Just a totally awesome view of Iguazu Falls.
Guides, Drivers and Staff
Our guide and driver were both extremely friendly and professional.
Transport
Very comfortable vehicle.
Visiting the Argentine Waterfalls of Iguazu
Visiting the Argentine Waterfalls of Iguazu
Argentina

What a fun day we had with our guide. The Falls are so close. We took the train first thing in the morning and avoided the crowd for this first viewing of the Falls from the Argentina side. Then took the two upper paths. These are long walks but very much worth the effort. It was a hot day so really enjoyed the mists. Lots of nature to enjoy on the path walks. My husband and guide then took the third (lower) path and there they saw the monkeys.

Quality of Experience
Great day of walking and seeing the falls.
Guides, Drivers and Staff
Guide and driver could not have been better.
Transport
Comfortable vehicle.
Tour of the City - Discovering Salta's Hidden Treasures
Tour of the City - Discovering Salta's Hidden Treasures
Salta

Was a fun way to get to know the city of Salta.

Quality of Experience
Saw local crafts, museum and wine tasting.
Food
Had some really good coffee, lunches and dinners.
Guides, Drivers and Staff
Jorge was both our driver and our guide. Great at both.
Transport
Enjoyed riding in the pickup truck through the mountains.
Scenic Drive to Cafayate
Scenic Drive to Cafayate
Salta

Beautiful drive through the mountains. The echo chamber was fun. My husband enjoyed the wine tasting and the wine museum was interesting.

Food
Guides, Drivers and Staff
Transport
Visiting Quebrada de Humahuaca
Visiting Quebrada de Humahuaca
Salta

Another great day of driving through the mountains with beautiful views. The small villages are definitely where you want to purchase locally made items. They are displayed on tables around the village square. The hills of seven colors is gorgeous.

Purmamarca & Salinas Grandes
Purmamarca & Salinas Grandes
Argentina

We did not get to see this.

Local specialist: Ana Gutierrez
Ana
Ana Gutierrez
Local specialist in Buenos Aires | Replied on Mar 29, 2023

Dear Connie!
Thanks for taking the time to write such a lovely review. As I mentioned, I enjoyed so much working with you and putting together this trip for you and James. You're wonderful travelers! 😊
All our guides loved you too!
Best regards all the way from Buenos Aires!
Ana

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