Kimkim Trip Reviews

We had a bad experience with a substandard lodge suggested by kimkim. Our concerns and criticisms were brushed aside rather than addressed. I would not entrust kimkim with my travel plans again.

We had a great trip. Things to note, there was certainly a lot of driving but Terry did a great job of providing us plenty of stops to break up the trip. Our hotel in Vik was nice, we did think breakfast was included but they said it was not. The coffee machine in the room was amazing! It was warm in the room, and because of the black out curtains leaving the windows open didn’t really help much. The zipline tour was fun, kids and adults loved it. Alexandra was the guide and she was awesome. The glacier hike was so fun, it was the only time we really needed multiple layers, otherwise the cool weather was very tolerable. Swava was an our guide for the glacier, he gave us a lot of history on the trip over. We did take the trip out to the glacier park o our own, it was an 1 1/2 drive from Vik was is was worth it. The hike to the glacier was easy but nice and the pictures were awesome. I have to also mention every public bathroom was so clean and there were plenty of them. The geothermals pools were awesome. We loved Fontana, we ran into the cold lake a few times. We also sat in the sauna and steam rooms. We loved the rye bread making, it was so good with the smoke trout. Our second hotel was in the middle of no where but it was beautiful. It would have been a great spot to see the northern lights. The people who ran the inn were so nice and breakfast was amazing. The snorkeling adventure was another great experience. The fresh water you could just drink! It was cold but not unbearable. Interesting how many of the tour guides we had were not locals from Iceland but transplants. Many spend the “summer” there and then go to another place to spend “summer” somewhere else. Listening to peoples life stores were interesting. Our snorkel guide was from the Netherlands, he was super helpful and had a great respect for the land. Our third hotel was our least favorite, but it was big. The room was actually oky, the views were amazing, but the common areas needed some TLC. It ended up being okay, the girls went in the hot tub when we arrived. And we did have our own room…Harmen and I. The lava cave was really fun. Our guide was so passionate about the history and geology of the area. Her name is short was Eve. She was a lot of fun and the girls had a blast. The waterfall area up near the lava cave was breath taking, we have so many amazing photos. Our two night in Reykvik were so fun. The girls loved the city and did like being near the middle of town. I think the first night was very difficult to sleep because we were too close to a bar. I would think i better to stay a little further. We spent a lot of time walking f around, we visited the church and some parks down near the water. It was a great place to get souvenirs too! The ATV ride was fun. I am glad we moved it from the departure date, it was nice to have that morning to relax and I think it was have been a bit of a rush getting to the airport. It wall worked out and your staff in Iceland was easy to work with. Everyone was so responsive and helpful. The locals were so friendly. We felt so safe and welcome. This was a trip of a lifetime and an amazing investment for our family. The twins had a so much fun!

Hotel Reviews

Hótel Hafnarfjall

Hvalfjarðarsveit

Rooms was huge and we had a bedroom. Common spaces needed some TLC. Staff was nice. Views were great. There were cabins there which May looked newer. Not sure the size!

Authenticity & Character

Location

Views

Staff

Cleanliness & Comfort

Room With A View Apartment Hotel

Reykjavík

A little noisy. And parking was difficult

Authenticity & Character

Location

Center of the city

Staff

The front desk was very helpful.

Cleanliness & Comfort

Álftröð Guesthouse

Selfoss

Beautiful views of the countryside

Authenticity & Character

Felt like Iceland!

Location

Off the beaten track but beautiful

Staff

So sweet

Cleanliness & Comfort

Very clean

Black Beach Suites

Vik I Myrdal

Very nice. Clean and good coffee.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Very clean

Activity Reviews

Lava Cave Experience

Iceland

This was a fun tour. The cave was super interesting and the guide was so educated on the history. We all loved this.

Quality of Experience

Guides, Drivers and Staff

Wonderful

Transport

Short walk to cave

Glacier Ice Cave Experience

Iceland

I loved this. The girls liked the cave more but this was really a fun adventure. The ride out and the hiking. Not something for someone not comfortable to do some difficult walking.

Quality of Experience

Guides, Drivers and Staff

Safety was key!

Transport

Fun ride.

Mountain ATV tour

Iceland

Fun way to end. We all had fun. The group was large so there was a lot of stopping. Sort of wasted a lot of time. The riding was easy, could have done something g more challenging but we had fun.

Quality of Experience

Guides, Drivers and Staff

Transport

Silfra Snorkeling

Iceland

Amazing. Staff was also helpful and made everyone comfortable with their gear. The water is cold…not sure this would have been as fun in the winter! Everyone enjoyed this.

Quality of Experience

Guides, Drivers and Staff

Excellent help

Transport

Rye Bread tour (Geothermal bakery)

Iceland

This was a fun and the bread was yummy!

Quality of Experience

Guides, Drivers and Staff

Transport

Fontana Geothermal Baths

Iceland

Loved this!

Quality of Experience

Guides, Drivers and Staff

Transport

Zipline Adventure Tour

Iceland

So fun! Ziplining was fun for everyone. The tour guides were really nice

Quality of Experience

Our group was alone, so the guides were so attentive and helpful

Guides, Drivers and Staff

Friendly

Transport

Van from meeting location to ste was nice

Blue Lagoon

Iceland

A great way to start.

Quality of Experience

Guides, Drivers and Staff

Transport

Easy to get to

We were very fortunate to use Kim Kim for our trip. Mathia, our consultant, was very helpful and knowledgeable. He planned every detail and the process was seem less. We will definitely be using Kim Kim again!!!

We started out with Sergio and he was amazing. He was very responsive and helped us plan an amazing trip for a very diverse group - we had vegans in the group and we also had some elderly people, including my dad who had mobility challenges. He also helped select restaurants. We were celebrating a life event and Serendipity scheduled an amazing private dinner at La Divina Comida in San Jose. I could not have been happier with the restaurant and private room. It exceeded our expectations. Sergio laid the framework for managing this diverse group. Charlotte wasn’t as responsive as Sergio (I would have liked her to respond to messages more quickly) but the transition was pretty smooth overall.

Our guide was Willy. He was outstanding. He was incredibly friendly and flexible. He handled our diverse group so well and the trip was really seamless. At times serendipity brought in additional guides to allow the group to enjoy activities despite some mobility challenges. Our favorite activities were the hanging bridges, the raft tour, the catamaran cruise and horseback riding. The only constructive feedback I have is to not do the lava hike in Arenal on the same day as the hanging bridges. We ended up shifting toe La Fortuna Waterfall hike to another day because we were exhausted after the hanging bridges and lava hike - and ran out of time. There’s no way we could have handled all 3 activities on the same day.

We would definitely recommend Serendipity and would work with them again.

Hotel Reviews

Grano de Oro Hotel

San José

This hotel was so beautiful. It feels like a classic hotel from the turn of the 20th century. The rooms are lovely, included breakfast wonderful and staff friendly. We absolutely loved the gardens outside with the covered walkways. We even enjoyed the jacuzzi on the roof one evening!

Authenticity & Character

The old world feel and friendly boutique service makes this hotel stand out.

Location

Staff

Staff was friendly and helpful

Cleanliness & Comfort

The rooms were charming. The restaurant was beautiful.

The Westin Reserva Conchal, an All-Inclusive Golf Resort & Spa

Playa Conchal

We loved this all Inclusive! The rooms are lovely and the grounds are beautiful with lots of wildlife. We enjoyed the pool and beach and we thought the food was pretty good. We would consider returning to this resort.

Authenticity & Character

Location

Staff

Staff was attentive and friendly and went the extra mile

Cleanliness & Comfort

Comfortable beds, nice toiletries and excellent water pressure in the shower!

Baldi Hot Springs Resort, Hotel & Spa

Fortuna

We loved the hot springs. We had a nice room On the fourth floor but the first floor rooms my relatives had weren’t as nice. The hotel was very stingy with towels and the shower had no water pressure. It took forever to bathe and the water was never warm. If you lost your room key (a plastic card), they charged $10. Toiletries were cheap. The food at breakfast was decent but we ate dinner in the restaurant one night and it wasn’t great. I wouldn’t stay at this hotel again.

Authenticity & Character

The hot springs were awesome! Our room was great but room quality is uneven.

Location

The location was fine. It wasn’t in the middle of town but wasn’t far either.

Staff

Staff was friendly but the hotel rules were not. They were very stingy with towels.

Cleanliness & Comfort

The beds weren’t that comfortable, the showers had no water pressure and were never hot enough and the toiletries were cheap. It felt like we were roughing it.

Activity Reviews

Private Sunset Catamaran Sailing Tour

Costa Rica

This cruise was spectacular. The food and drinks were good and plentiful, the catamaran clean and beautiful, the swimming cove pristine. We saw whales and dolphins, a double rainbow and beautiful sunset. This was a magical end to our trip.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Horseback Riding Beach Tour

Playa Conchal

We loved the horseback ride on the beach. The sights were beautiful. The beaches were practically empty and the guides took great photos. However, I had to knock off a star because we had a horrific experience getting back to the resort. We were driven around for almost an hour only in a crowded van to return to the horseback riding place. The driver then refused to drive us back to the resort and we had to beg to get taken back.

Quality of Experience

Guides, Drivers and Staff

The guides were great but the driver was rude and unprofessional.

Transport

Private Monteverde Cloud Forest Reserve Guided Hike

Costa Rica

We loved the cloud forest and wished we had more time there! We saw lots of wildlife including a quetzal, three wattled bellbird, capuchins, and agouti. The trail was walkable and the views great. I wish we had more time in Monteverde.

Quality of Experience

Guides, Drivers and Staff

We were able to get a golf cart for my parents so they could enjoy the trail too!

Transport

Private: Hanging Bridges, La Fortuna Waterfall, and Arenal Volcano Visit

Arenal/La Fortuna

The hanging bridges was possibly our favorite activity of the trip. Warning: the bridges are a bit scary. But the views are incredible. We saw lots of wildlife - spider monkeys, pit vipers, and lots of birds. The lush rain forest is classic Costa Rica. We thought the lava hike of Arenal Volcano was challenging - a tough activity to do after the hanging bridges. The views were pretty but the path was tough for our group. We ended up shifting the La Fortuna waterfall to the next day.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Sloth Tour

Arenal/La Fortuna

It was a lot of fun to “hunt” for sloths in La Fortuna and see them in their natural habitat. We had a specialty guide for this tour and he taught us a lot about sloths and was great at spotting them!

Quality of Experience

Guides, Drivers and Staff

Transport

Ella's Bat Mitzvah Ceremony

San José

Private Peñas Blancas River Safari

Arenal/La Fortuna

This raft safari was another highlight of our trip. We loved seeing howler monkeys and white faced capuchins and other wildlife. We also loved the picnic our guides set up on an overturned raft with fresh watermelon, pineapple and Costa Rican candies.

Quality of Experience

Guides, Drivers and Staff

Transport

Coffee & Chocolate Tour

Costa Rica

This was a very interesting experience. Our tour guide was great and we loved learning about chocolate and coffee making. We preferred the Chocolate part of the experience because the coffee grown at this location isn’t actually the coffee sold or tasted during the tour. The best coffee is grown at higher elevations. It’s also quite hot and there are lots of mosquitos!

Quality of Experience

Guides, Drivers and Staff

Our guide was great!

Transport

Explore Barrio Amon with your Dedicated Guide

San José

We loved this! I learned a lot about the history of Costa Rica and enjoyed seeing the old part of the city.

Quality of Experience

Guides, Drivers and Staff

Transport

Jade Museum Tour

San José

The carvings are interesting to see, but the experience is similar to other museums I have been too. It reminded me of a smaller version of the Museo de Oro in Bogota

Quality of Experience

Guides, Drivers and Staff

Willy was great

Transport

Museum of the Jewish Community of Costa Rica

San José

This isn’t for everyone but we loved it! We really enjoyed the artifacts documenting the journey of the founders of the Jewish community from Poland to San Jose and the tour of the synagogue.

Quality of Experience

Guides, Drivers and Staff

Transport

This was the 1st time that we booked our trip with kimkim. I was bit skeptical initially since I never heard of them before.
I worked with Rachel (Sao Paulo) to plan our entire trip that included visit to Rio, Iguazu falls and Amazon.

It was such a pleasant experience to plan the trip with Rachel. She is fluent in English, and she was always pleasant regardless of the numbers of the changes that were requested. Everything was planned without any hiccups. All the hotel accommodation and lodging were to our satisfaction. All the tour guides were excellent.

She even accommodated our last-minute request to include the visit to Iguazu falls, handled luggage issues when going to Amazon and was very accommodating with request to visit Christ second time since the 1st time was completed washed out due to heavy rain. She went above and beyond. I'm greatly appreciative. She wanted us to leave with a such a wonderful memory. We did, Rachel. THANK YOU!!!!

I highly recommend kimkim for your next trip.

Hotel Reviews

Amazon Tupana Lodge

Manaus

Authenticity & Character

Such a unique place

Location

excellent Location

Staff

excellent staff

Cleanliness & Comfort

excellent, staff, cleaniness and food

Hotel Saint Paul

Manaus - AM

Authenticity & Character

Location

Cleanliness & Comfort

Hotel Bogari

Foz do Iguaçu - PR

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Arena Leme Hotel

Rio de Janeiro

Authenticity & Character

Location

across the beach; all the amenities

Staff

Cleanliness & Comfort

Activity Reviews

Canoeing in the Amazon and overnight in the jungle

The Amazon

Quality of Experience

Guides, Drivers and Staff

Transport

Cayman Spotting

The Amazon

Quality of Experience

Guides, Drivers and Staff

Transport

Iguaçu Falls - Brazilian Side

Foz do Iguaçu

Quality of Experience

Guides, Drivers and Staff

Transport

Christ the Redeemer & Sugar Loaf Mountain

Rio de Janeiro

Quality of Experience

Guides, Drivers and Staff

Transport

Iguaçu Falls - Argentinean side

Foz do Iguaçu

Quality of Experience

Guides, Drivers and Staff

Transport

Alvaro was extremely good with making all my arrangements which were last minute. Everything ran very smoothly and according to my itinerary. All the bookings for transfers were with credible local guides who were friendly and very helpful and thoughtful. All in all an excellent service

We had a very nice trip to Ireland on a self-guided tour. Dean and his team handled all of the reservations. We were satisfied with the accommodations and the bookings they arranged. We really enjoyed the fly fishing and golf day in Killarney National Park. We decide not to cycle in Dingle as the roads were very narrow and the weather was rainy and windy on our scheduled days. We would certainly recommend Dean and his team for booking a tour in Ireland.

Hotel Reviews

St Jude's Galway B&B

Galway

Very nice and clean hotel with a good breakfast. I would highly recommend.

Authenticity & Character

Bigger than it looks. We had a quiet room and good breakfast.

Location

Just a 10 minute walk to the center of town.

Staff

Amazing twin brothers run the place. Good sense of humor and helpful with suggestions.

Cleanliness & Comfort

Clean and comfortable.

Churchfield Bed & Breakfast

Doolin, Co. Clare

Very nice and clean hotel with a good breakfast. I would highly recommend.

Authenticity & Character

Nice room with funky window in the bathroom. It was round!

Location

Very close to a lively pub with good food.

Staff

Very helpful with map and recommendations.

Cleanliness & Comfort

Clean and comfortable.

Abbey Lodge

Killarney Co Kerry

Very nice and clean hotel with a good breakfast. I would highly recommend.

Authenticity & Character

Nice room and breakfast

Location

Walking distance to the town.

Staff

Helped us with recommendations for dinner

Cleanliness & Comfort

Clean and comfortable

Lighthouse Bed & Breakfast

Very nice and clean hotel with a good breakfast. I would highly recommend.

Authenticity & Character

Great sitting room with view.

Location

Very nice view up on the hill.

Staff

Friendly and helpful with map and suggestions.

Cleanliness & Comfort

Clean and comfortable.

Activity Review

Blasket Island Boat Tour from Dingle

Ireland

This was canceled due to weather.

Quality of Experience

We enjoyed the self-guided tour and having the B&B booked for us. Driving was a little nerve racking with the narrow roads, but we liked the freedom.

Food

For the most part we found nice pubs and restaurants.

Guides, Drivers and Staff

We wished we had booked more private tours. We missed hearing stories and histories of the places we visited.

Transport

We had a nice rental car that was automatic. It was a little scary with the narrow roads.

Fabio put together a perfect trip for me, my husband and our grandson. It was just as we requested. We were very busy and saw all the fun and important sights. Everything went like clockwork.
All of our drivers were on time and very good. Some were friendlier than others but they all knew how to drive safely through the crazy, crazy Italian traffic. Our best drivers were Bruno who took us to Pompeii and then arranged a delicious pasta lunch at Cuomo’s in Gragnano and Stefano who took us to Volterra, and Gimgnano plus a lunch at an unique winery in a beautiful setting.
The Hotel Kraft in Florence with the swimming pool, beautiful rooftop terrace with views of Florence and superior breakfasts was the best. The CC Palace in Rome was very nice as well. The Hotel Mignon in Sorrento was charming inside but lacking in attention to detail on the terrace and breakfasts.
We had such a great time which was due in part to arrangements and timing for tickets, tour guides and drivers.

Fabio was always available for any questions or concerns and responded quickly. I really enjoyed working with him.

Hotel Reviews

CC Palace Hotel

Roma

Hotel was mostly located, the staff was very helpful and friendly, and the hotel and the rooms have been recently decorated and are very nice and comfortable and clean. Breakfast was good and the breakfast room was pleasant.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Mignon Sorrento

Sorrento

Centrally located but on a very noisy street. The room was bright and cheerful and very clean. The breakfast was ordinary and adequate. The deck outside the bedroom was dirty and neglected. Staff was very helpful.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Kraft Hotel Florence

Florence

Clean comfortable rooms nicely decorated. Fantastic views from the rooftop terrace with a swimming pool and five-star breakfast and service. Centrally located and quiet.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Discover Pompeii Archaeological Park

Sorrento

Pompeii is fascinating.

Quality of Experience

Guides, Drivers and Staff

Transport

Self-Guided Day in Capri Island | Ferry Tickets Included

Italy

The blue grotto and Anacapri were fun and worth doing. The crowds were awful which made the day more difficult.

Quality of Experience

Guides, Drivers and Staff

Transport

Guided Tour of the Colosseum & Roman Forum

Rome

Quality of Experience

Guides, Drivers and Staff

Transport

Not applicable. We walked

St. Peter’s Basilica Tour with Dome Climb & Papal Crypts

Rome

The Vatican and the Vatican museums are so unique and beautiful that they should not be missed.

Quality of Experience

Guides, Drivers and Staff

Transport

Florence Art Tour: Uffizi & Accademia

Florence

Quality of Experience

Guides, Drivers and Staff

Transport

Not applicable. We walked.

Tickets to Vatican Museums & Sistine Chapel

Rome

Quality of Experience

Guides, Drivers and Staff

Transport

Tuscany Day Trip to Siena & San Gimignano | Lunch & Wine Tasting Included

Florence

Hilltop towns of Volterra and San Gimignano should now be missed.

Quality of Experience

Guides, Drivers and Staff

Transport

Sharon at Kim Kim Travel provided our family with an exceptional vacation experience. She planned an amazing tour from Fes through the Sahara and Marrakesh ending at the Mazagan Beach Resort. All of the accommodations were simply fantastic, extreme attention to detail was taken to ensure that every part of our trip was perfect. Our guide/driver, Sallam, was amazing. He is fun, knowledgeable, and knew the ins and outs of each part of our trip. He worked very hard to provide our family with the best experience possible all while considering our interests and needs. Sharon and Sallam are an A+ team. Notably, we had a medical issue during our vacation, Sharon and Sallam worked with us to ensure that our family member received much needed medical attention and Sharon and her husband met us at the pharmacy and assisted us with medications!!! I would highly recommend Sharon and Sallam for any travels to Morocco.

Hotel Review

Riad Nesma Suites & SPA

Medina, Marrakech

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Review

Morning Guided Tour of Marrakech

Marrakesh

Extremely knowledgeable national guide.

Quality of Experience

Guides, Drivers and Staff

Lacey was great! Her initial proposal had a lot of great suggestions and details, and she worked with me to revise it several times to meet our sometimes changing needs. I appreciated the clear pricing details and the photos and links to each hotel so we could look at exactly which room we'd be getting.

Each of the choices were fantastic. When we had a hotel issue you all jumped in to resolve asap. It was so appreciated!
We would use your company again!!

Serendipity Adventures (Sergio and Charlotte) were amazing! Building the custom itinerary to match our specific needs, and being available during the trip for questions and assistance.

The KimKim platform is excellent and super helpful during the planning stage, but there are a few things that can be improved during the trip itself when we wanted to look up our next destination and plan details:
1) accessing the trip details requires an active internet connection, which isn't always available.
2) There's no way to access the plan details directly, it requires several clicks and is quite annoying!
3) Especially for longer trips (ours was 24 days), because each time you have to load the trip details from scratch it's a pain to scroll through the itinerary to get to right place, it would be nice if the page opened on the current date :)
4) A dedicated app, or integration with another app (like TripIt) would be a super valuable feature!

We thoroughly enjoyed our trip to Spain! Since it was our first visit, I preferred to rely on the expertise of a professional travel planner. Alfonso did an excellent job, listening to our interests and adjusting plans accordingly. The tours were all excellent and I appreciated the careful attention to transfers and ground transportation. A stop in Pamplona was an unexpected highlight and we all fell in love with San Sebastián. Thank you!

Activity Reviews

Private Guggenheim Visit

Bilbao

Quality of Experience

Guides, Drivers and Staff

Sailing the coast

San Sebastián

Absolutely beautiful!

Quality of Experience

Guides, Drivers and Staff

Transport

Short Visit to La Sagrada Família

Barcelona

Beautiful! Worth the visit.

Quality of Experience

Guides, Drivers and Staff

Evening Tapas Walk in Barcelona

Barcelona

Our guide was knowledgeable and very helpful. I might suggest that he drop guests off at a restaurant at the conclusion of the tour and not feel obligated to sit through the meal. It was just a little awkward that we all sat and ate dinner while he watched.

Quality of Experience

Food

Guides, Drivers and Staff

Great organization. will definitely travel with this company again

This trip was planned pretty well! The tours were great, as were the guides and transport. We had a wonderful time. Gustavo was great at helping me customize a trio perfect for our tour.

A special shout-out to our white water rafting tour guides- Roberto, Eduardo. They were wonderful! As we’re the canyoning guides as well.

The only thing I would mention is the hours were not planned perfectly. Some days we had too much time to kill and wasted some hours we could have had filled. Maybe in the future, Kim Kim can provide better hour to hour information. But overall we had a fantastic time and a lot of fun. I would recommend any friend to use this service in the future!

Activity Reviews

Coffee & Chocolate Farm Experience

Arenal/La Fortuna

Quality of Experience

Guides, Drivers and Staff

Transport

Private Sloth Discovery Walk

Arenal/La Fortuna

Quality of Experience

Guides, Drivers and Staff

Transport

Proyecto Asis Wildlife Rehabilitation Center Volunteer Experience

Arenal/La Fortuna

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Lost Canyon Waterfalls & Rappelling Adventure

Arenal/La Fortuna

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Sky Tram, Ziplines & Sky Walk Adventure

Arenal/La Fortuna

The zip lines were amazing! Hanging bridge tour was a bit boring though

Quality of Experience

Guides, Drivers and Staff

Transport

Whitewater Rafting on the Pacuare River

Costa Rica

Wonderful guides and had an absolute blast! I just wish the times were more clear but had a wonderful time.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

The trip was seem less as it pertains to the travel arrangements and punctuality of all of the transportation vans that were provided to us. All of the drivers were courteous and Proffesional.
We had many memorable moments. The hike to the volcano was beautiful and our guide Mariano was excellent. He was funny and engaging. He gave us many tips as to what to do and what to be careful of.
The River excursion was also memorable. Stopping and taking a break was fun while Mariano provided us with cut Pineapple and other fruit.
The beach at Manuel Antonio state park was amazing. The water was warm and had many places to take wonderful photo opportunities.
All in all it was a memorable trip. We will come back again and use Kim Kim as our service provider.

Activity Review

Canopy Zip Lining Tour, bridges, and Fauna Exihibitions at Selvatura

Monteverde

Super fun activity for all ages. The views are amazing. The ride was thrilling.

Quality of Experience

Guides, Drivers and Staff

Transport

All guides were great! John and I really enjoyed our first guide for the Madrid tour. She was very helpful, spent more than was scheduled, to guide us in not only Madrid, but with tips on places to see in Toledo as well. We wish we tipped her more than we did, but we were unaware of what was acceptable at the time.
Helena was there when we needed assistance.
Our daughter Amber initiated the trip planning and booking with our input as well since we were taking the trip together. She would be to the best person to describe the planning and booking experience.

Hotel Reviews

El Museo Living & Experience Club Apartments

Málaga

Very nice hotel. Location was great, but it was a bit crowded when the pull-out couch is in use, otherwise the rooms worked well.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Suites Gran Via 44

Granada

Very nice hotel. It was a bit small for families. It had only the barest amenities such as coffee, etc. It was very nice, and the facilities were fantastic. It was just a bit small if the pull-out bed is in use.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Slow Suites Bellas Artes

Madrid

This hotel room was large, and we appreciated the individual thermostat controls in the bedrooms. The little touches like ice in the freezer and water bottle in the refrigerator as well as coffees, etc. was very nice and helpful. This hotel provided us with a map of Madrid to help us with our adventuring and exploring of the city. The beds were comfortable as well as the dining and living room furniture. The hotel was centrally located and very convenient for touring the city.

Authenticity & Character

Location

Easy to access the primary tourist attractions.

Staff

Cleanliness & Comfort

Activity Reviews

Sunset Sailing Experience

Málaga

This was a really fun cruise!

Quality of Experience

Quality of Experience

Guides, Drivers and Staff

Guides, Drivers and Staff

Transport

We provided our own transportation, but I would recommend KimKim provide transportation for at least back to the hotel.

Transport

Hiking Excursion in the Andalusia Countryside

Spain

We highly recommend taking this tour!

Quality of Experience

Guides, Drivers and Staff

Transport

Our guide provided the transportation. Very good guide and transportation was comfortable.

Flamenco Show

Granada

Great experience

Quality of Experience

Guides, Drivers and Staff

Transport

Guided Visit: Alhambra & Generalife Gardens

Granada

Great tour. Our tour guide was knowledgeable and able to supply the history of the areas we were visiting.

Quality of Experience

Guides, Drivers and Staff

Transport

We provided our own transportation to and from this tour. I recommend providing transportation to all guided tour locations.

Madrid for Kids - Walking Tour with Activities & Snacks

Madrid

This was one of the most informative tours we had during our visit. Our tour guide was fantastic!

Quality of Experience

Guides, Drivers and Staff

Transport

We walked the whole way, but it was a nice walk, not too rushed or slow.

Tapas Culinary Experience

Madrid

The was a great tour, not recommended for families with small children, but our grandchildren were not able to make the tour so for the two remaining adults it was fantastic!

Quality of Experience

Food

Guides, Drivers and Staff

Transport

We did not get transportation to or from this tour and we got lost and had trouble finding out way back to our room. Transport back to the room would have been helpful. We later learned how to catch taxis/Ubers, but we could not get our phones to work to contact anyone and we had difficulty finding a taxi to flag one down in that neighborhood. This was a bit stressful.

Our trip to Norway was amazing!
I personally was happy with every detail and the ease with which we could contact everyone, ask questions and make adjustments or get advice.

I would like to say that Fenne also gets a 5-star rating for accommodating every request by our group - some were prone to expressing issues that required attention.
Juliana also has a 5-star rating, she was immediately there when I needed her.

It was an all around fantastic experience to travel with KimKim.

Cornelia Drees

Hotel Reviews

Radisson Blu Airport Hotel, Oslo Gardemoen

Gardemoen

Authenticity & Character

Location

Cleanliness & Comfort

Reine Rorbuer

Reine

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Svinøya Rorbuer

Svolvær

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Grand Hotel Terminus

Bergen

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Scandic Park Hotel

Stavanger

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Radisson Blu Plaza Hotel

Oslo

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

2-Hour Morning Or Evening Guided Kayak Tour (Reine Rorbuer)

Reine

Quality of Experience

Guides, Drivers and Staff

Transport

Arctic Horseriding Trip

Norway

Quality of Experience

Guides, Drivers and Staff

Transport

Trollfjord and The White-Tailed Sea Eagles

Svolvær

Quality of Experience

Guides, Drivers and Staff

Transport

Fjord Cruise to Rosendal

Bergen

we didn't do it because there were to many road trips and cruises while in Bergen - we wanted to see and do more in the city

Quality of Experience

Guides, Drivers and Staff

Transport

Day trip to Nærøyfjord, Flåm and Stegastein

Bergen

Quality of Experience

Guides, Drivers and Staff

Transport

Kayaking in Lysefjord

Norway

Quality of Experience

Guides, Drivers and Staff

it would be nice to learn more about the geology and formation of the landscape as well as the flora and fauna

Transport

Lysefjord cruise and Pulpit Rock Hike

Stavanger

Quality of Experience

Guides, Drivers and Staff

Transport

The entire trip from start to finish was adventurous, exciting, and breath taking. The guides selected for the various tours were knowledgeable and kind. Thank you Lorena for preparing a great itinerary and Valee who helped coordinate while in Chile.

Olman was very informative and always available to answer our questions. Each part of the trip took place without any issues and the itinerary was great. Our guide for the Arenal Volcano Park hike, Mauricio, through Amazilia was AMAZING! He knows so much and the children learned many things about the plants, wild life, and history of the area. Fun was had by all!

Hotel Review

Hampton by Hilton San José Airport

Alajuela

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Arenal Volcano Extreme Zipline

Arenal/La Fortuna

Quality of Experience

Guides, Drivers and Staff

Transport

Guided Hike in Arenal Volcano Park 1968

Arenal/La Fortuna

Our guide for the Arenal volcano hike, Mauricio, through Amazonia, was AMAZING! He knows so much and the children learned many things about the plants, wild life, and history of the area. He was patient and took the time to show all of us the different plants and how they can be used in everyday life. He was really great and we highly recommend getting him for the guided tour.

Quality of Experience

Guides, Drivers and Staff

Mauricio was Amazing and the driver was great!

Transport

San José - Arenal - Visit to La Paz Waterfall & Gardens

Costa Rica

Quality of Experience

Guides, Drivers and Staff

Transport