Kimkim Trip Reviews

4.8
Based on 20,274 ratings
Read 20,274 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

great agenda and tours and experience.
Chile | Mar 8 - Mar 23, 2024

lynn
lynn o.
Mexico | Reviewed on Apr 01, 2024

great agenda and tours and experience.

Local specialist: Lorena Huidobro
Lorena
Lorena Huidobro
Local specialist in Houston, TX & Santiago, Chile | Replied on Apr 03, 2024

Wow Lynn, those pictures are stunning! Thanks for sharing them and trusting me with your travel plans to visit many different locations in Chile. I was glad to meet you in person in Puerto Natales and hope you will always have wonderful memories of our country.
Best regards,
Lorena

Charlotte was a pleasure to work with.
Mexico | Mar 14 - Mar 29, 2024

R
Rhodo D.
Canada | Reviewed on Apr 01, 2024
Charlotte was a pleasure to work with. She made thoughtful recommendations and consistently emphasized the importance of tailoring the experience to our family's preferences. She was also responsive in answering questions, etc. Read more

Charlotte was a pleasure to work with. She made thoughtful recommendations and consistently emphasized the importance of tailoring the experience to our family's preferences. She was also responsive in answering questions, etc.

Hotel Reviews
Casa Bocana
Huatulco

This is a beautiful boutique hotel. We would go back in a heartbeat.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
La Noria
Oaxaca

The common areas of the hotel were amazing, particularly the small pool in the courtyard, and the location couldn't be beat. The rooms themselves were a bit sparse, but had lots of room and were very clean. The staff was very friendly and accomodating.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Private car with Spanish speaking driver
Mexico

We loved Alberto! He was an excellent driver and incredibly thoughtful person. We recommend him to others without reservation.

Quality of Experience
Guides, Drivers and Staff
Transport
Lucha libre in Mexico city
Lucha libre in Mexico city
Mexico City

This was a highlight of our time in Mexico City. While we aren't wrestling fans, it was a highly entertaining experience and we particularly enjoyed the fact that it was a bit off the tourist path -- most of those in attendance were local families.

Quality of Experience
Guides, Drivers and Staff
Transport
Teotihuacan site with and English speaking guide
Teotihuacan site with and English speaking guide
Mexico

This was an amazing site and our guide, Isabelle, was fantastic. We wouldn't have enjoyed the experience nearly as much without her knowledge and insight.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Charlotte Melun

Rita planned a fantastic trip for us to Portu...
Portugal | Mar 17 - Mar 30, 2024

U
Uri R.
Belmont, CA | Reviewed on Apr 01, 2024

Rita planned a fantastic trip for us to Portugal, including the amazing Azores. All the logistics worked perfectly, including internal flights, car rentals, and multiple guided day trips. The accommodations were fantastic, and we loved staying in unique hotels that we likely wouldn't have found on our own. All in all, it was a perfect trip.

Local specialist: Rita Pagano
Rita
Rita Pagano
Local specialist in Naples & Madrid | Replied on Apr 04, 2024

Hi Uri, thank you so much for taking the time to write this review. I'm so pleased you had a fantastic time in Portugal!! It was a real pleasure for me to be a small part of your journey and hopefully, in the future, we will have the chance to work together again. Thank you for choosing the Espíritu Travel family! Rita🥰

Enjoyable, extended tour of Crete, responsive support, excellent guides
Greece | Mar 20 - Mar 31, 2024

Betsy
Betsy W.
East Tremont, NY | Reviewed on Apr 01, 2024

We really enjoyed our 11 day tour of Crete, seeing small villages and big cities. Our guides and drivers were superb, and flexible when we took more time than usual at the historical sites. Angela, our coordinator, was always responsive to questions. Our hotels were well-chosen and rooms in Chania and Iraklion exceeded our expectations.

Local specialist: Angela (Angeliki) Giannioti
Angela (Angeliki)
Angela (Angeliki) Giannioti
Local specialist in Greece | Replied on Apr 01, 2024

Yeia sou, Betsy,

Thank you for taking the time to leave a review. I am really happy to know that you enjoyed the tours, guides, and hotels.
I would love to hear though what kept you from posting a 5 star review. What was it that made you post a 4 star one? That would really help me understand and take any necessary measures to make sure that all trips are worth 5 stars! 🙂
Thank you and I'd love to see you coming back soon.

Angela and the GA Trips team

Incredible Experience in Netherlands... All thanks to Emma!!!
The Netherlands | Mar 24 - Mar 30, 2024

O
Orlando M. R.
Flagami, FL | Reviewed on Apr 01, 2024
Dear Emma, I wanted to take a moment to express our deepest gratitude for the incredible experience we had during our recent trip to the Netherlands. It was truly a journey filled with unforgettable memories, and we owe it all to you. Your meticulous planning, attention to detail, and kind gestures throughout the entire preparation process made our trip seamless and enjoyable from start to finish. From the moment we began discussing our travel plans, it was evident that you were committed... Read more

Dear Emma,

I wanted to take a moment to express our deepest gratitude for the incredible experience we had during our recent trip to the Netherlands. It was truly a journey filled with unforgettable memories, and we owe it all to you.

Your meticulous planning, attention to detail, and kind gestures throughout the entire preparation process made our trip seamless and enjoyable from start to finish. From the moment we began discussing our travel plans, it was evident that you were committed to ensuring that every aspect of our trip was tailored to our preferences.

Your insightful comments and thoughtful recommendations enriched our itinerary and allowed us to discover hidden gems and experience the true essence of the Netherlands. Whether it was exploring the charming streets of Amsterdam, indulging in delicious Dutch cuisine (French Fries were amazing...already missing them; also the mini pancakes), or admiring the picturesque landscapes, every moment was magical.

Your dedication to ensuring that our trip was stress-free and enjoyable did not go unnoticed, and we are truly grateful for all that you did to make our vacation a success. Your passion for travel and commitment to excellence are truly commendable, and we feel fortunate to have had the opportunity to work with you.

Once again, thank you, Emma, for your exceptional service and for going above and beyond to ensure that our time in the Netherlands was nothing short of extraordinary. We look forward to planning our next adventure with you.

Warmest regards,

Hotel Reviews
Hotel Royal Bridges
Delft
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Park Plaza Victoria Amsterdam
Amsterdam
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Public transport pass Amsterdam
Public transport pass Amsterdam
The Netherlands
Quality of Experience
Guides, Drivers and Staff
Transport
Amsterdam - Keukenhof & tulip experience by bus tour
Amsterdam - Keukenhof & tulip experience by bus tour
The Netherlands
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Emma Gerards
Emma
Emma Gerards
Local specialist in Huissen, The Netherlands | Replied on Apr 12, 2024

Hi Orlando,
Thank you very much for your amazing words and kind review.
I'm happy to hear that you enjoyed your trip and that you appreciated my help in organizing everything! We loved hosting your trip here for you.
Wishing you all the best,
Emma

This is my first time booking with Kim Kim an...
China | Mar 4 - Mar 23, 2024

Julio
Julio F.
Flagami, FL | Reviewed on Apr 01, 2024
This is my first time booking with Kim Kim and by all means it WON'T be the last. Heidi did an excellent job on making sure everything was in point, answering all the questions and always be there when needed.
Heidi THANK YOU so much for such outstanding job. my family and I brought all these great memories from the trip and in a great part thanks to you.
we'll talk again very soon...
Julio Cesar.
Read more

This is my first time booking with Kim Kim and by all means it WON'T be the last. Heidi did an excellent job on making sure everything was in point, answering all the questions and always be there when needed.
Heidi THANK YOU so much for such outstanding job. my family and I brought all these great memories from the trip and in a great part thanks to you.
we'll talk again very soon...
Julio Cesar.

Hotel Reviews
The Royal Pacific Hotel and Towers
Hong Kong

Excellent location and the staff awesome!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Sakurai
Kusatsu

We just love it.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Shibuya Tokyu REI Hotel
Tokyo

Excellent place clean and the people very nice

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Heidi Jiang
Heidi
Heidi Jiang
Local specialist in China | Replied on Apr 02, 2024

Dear Julio,

Hope you are doing fantastic.

Thank you so much for your kind feedback and for choosing Kim Kim for your trip. We're thrilled to hear that your experience with us exceeded your expectations .We are also so happy with that you and your family brought back great memories from this trip.It is our great honor and pleasure to play a part in creating those memorable experiences for you and your family.

We look forward to assisting you again in the future and creating more unforgettable adventures together.

Warm regards,
Heidi

Wonderful 9 day tour of Vietnam
Vietnam | Mar 22 - Mar 30, 2024

J
John S.
Chicago, IL | Reviewed on Apr 01, 2024
My family group of 4 booked a 9 day tour of Vietnam through Hien at KimKim. Hien was responsive and professional. She put together a wonderful tour schedule based on our requests. The guides and drivers were timely, polite and very informative. We started in Hanoi, proceeded to Ha Long Bay, then Hue before finishing in Go Chi Minh City. Our itinerary at each stop was a mixture of city tours, museums, food tours, historical points of interest, and a two day/one night cruise on Ha Long... Read more

My family group of 4 booked a 9 day tour of Vietnam through Hien at KimKim. Hien was responsive and professional. She put together a wonderful tour schedule based on our requests. The guides and drivers were timely, polite and very informative. We started in Hanoi, proceeded to Ha Long Bay, then Hue before finishing in Go Chi Minh City. Our itinerary at each stop was a mixture of city tours, museums, food tours, historical points of interest, and a two day/one night cruise on Ha Long Bay. Hotels and food met our requested levels. We couldn’t have asked for more for our first trip through Vietnam.

Hotel Reviews
Caravelle Saigon

Stayed here two nights. Located in district 1, the hotel is right in the middle of downtown and close to restaurants and many historical attractions. Rooms were clean and comfortable and staff was very attentive and helpful. Breakfast was delicious.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Silk Path Grand Hue

Stayed here two nights in Hue as part of a 9 day Vietnam tour. Hotel was beautiful, centrally located, and clean. Staff was very helpful and buffet breakfast was wonderful.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Elite of the Seas

Rooms were spacious, crew was very attentive, and food was awesome. We had a two day , one night cruise which was a bit rushed but fit our schedule.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
La Sinfonía Majesty Hotel and Spa

Stayed 3 nights as part of a Vietnam tour. Staff was friendly and helpful. Breakfast was included in our stay and was delicious. Hotel was clean and centrally located in the historic district close to restaurants and the local street scene.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Visiting Dark and Bright Cave - Disembarking Elite of the Seas (2D1N)
Visiting Dark and Bright Cave - Disembarking Elite of the Seas (2D1N)
Ha Long Bay

Uniting from the cruise ship. A small boat took us from the cruise ship to a platform where we got on a 6 person raft with a local lady rowing the boat to the caves. Relaxing ride with beautiful scenery.

Quality of Experience
Guides, Drivers and Staff
Transport
A O Traditional Vietnamese Culture Show with Dinner
A O Traditional Vietnamese Culture Show with Dinner
Ho Chi Minh City

We loved this show. We didn’t know what to expect. It was more like a culturally based acrobatic show. Very enjoyable.

Quality of Experience
Guides, Drivers and Staff
Transport
Onboarding Elite of the Seas Cruise (2D1N)
Onboarding Elite of the Seas Cruise (2D1N)
Ha Long Bay

This cruise was top notch. Ships rooms were spacious, clean and comfortable. Staff was friendly and helpful. Food was delicious.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Exploring Ho Chi Minh city  Half Day Tour
Exploring Ho Chi Minh city Half Day Tour
Ho Chi Minh City

We enjoyed our half day tour of Ho Chi Minh City. Loved the history of the old post office, the Presidential Palace, and Ho Chi Minh memorial. Our guide brought all the historical sights to life with his detailed descriptions and ability to answer all questions.

Quality of Experience
Guides, Drivers and Staff
Transport
Exploring Hue Citadel City Tour Full Day
Exploring Hue Citadel City Tour Full Day
Hue

Loved the historical aspects of the Hue tour. Our guide was very informative. Visited two emperor burial sites which were very different but both very impressive. Had a great set menu lunch inside the citadel. The tour of the imperial palace was great. The food market tour is underwhelming.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Hanoi Street food walking tour (S)
Hanoi Street food walking tour (S)
Hanoi

This was a walking tour leaving from our hotel in the historic district. Some of the stops were better than others. Loved the rice noodle dishes. We stopped at a food stall in a dark alley that served fried fish in broth. While we are very comfortable with street food, this stop on the tour was a little uncomfortable even for us in terms of cleanliness and quality. Bahn Mi stop was also a little disappointing as it was a vegetable sandwich instead of pate or other protein.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Explore the Cu Chi Tunnels
Explore the Cu Chi Tunnels
Ho Chi Minh City

Tour was about 90 minute drive from downtown hotel. Guide was very knowledgable. Tour was very informative about the history of the VC tunnels.

Quality of Experience
Guides, Drivers and Staff
Transport
Explore the Beauty of Hanoi Capital with experience the Water Puppet show
Explore the Beauty of Hanoi Capital with experience the Water Puppet show
Hanoi

Our tour guide was very informative. Loved the cultural museum. The water puppet show was unique but hard to follow the story.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Hien Do
Hien
Hien Do
Local specialist in Vietnam | Replied on Apr 02, 2024

Dear John,

Thanks so much for your review! We’re really glad to know that you enjoyed your holiday in Vietnam with your family.
Your feedback is highly appreciated, as it enables us to further develop our services. Trust us, you’ve made our day immensely better by sharing your experience.
Thanks again for the review and for being such a great customer.

With my best regards,
Hien

Family trip to Rome and Sorrento/Amalfi Coast/Naples
Italy | Mar 23 - Mar 31, 2024

T
Tom L.
Ashburn, VA | Reviewed on Apr 01, 2024
Melanie was super helpful in helping us plan out our first trip to Italy on relatively short notice; most book nearly a year out but we booked a couple months prior to our trip. In particular, she helped organize a hotel in Sorrento, tours, and transportation from arrival to departure. She was also kind enough to recommend and book certain restaurants for dinner. The tour guides were good but Rich, an American living in Rome, was extremely knowledgeable for guiding us through the walking... Read more

Melanie was super helpful in helping us plan out our first trip to Italy on relatively short notice; most book nearly a year out but we booked a couple months prior to our trip. In particular, she helped organize a hotel in Sorrento, tours, and transportation from arrival to departure. She was also kind enough to recommend and book certain restaurants for dinner. The tour guides were good but Rich, an American living in Rome, was extremely knowledgeable for guiding us through the walking tour of Rome hitting all the major sites as well as a tour of the Vatican on a second day. All drivers were very procession and special shout out to primary driver Andrea who covered us for several days. I couldn’t get a precise breakdown of the service costs and was willing to pay the slight premium for the attention and safety of having a team help us navigate during our first trip and Melanie did a very nice job in making for a wonderful and memorable Italy vacation for our family. I would highly recommend her and am sure others can get more out of their spend with a bit more time to plan out the hotels in particular.

Hotel Reviews
Grand Hotel De La Ville
Sorrento

During my three-night stay at Grand Hotel De La Ville in Sorrento, I found the rooms to be okay, but the front desk staff were not particularly friendly as I expected. The food was decent, but I may explore other options if I visit Sorrento again.

Hotel Le Meridien Visconti - Marriott
Rome

I stayed at Hotel Le Meridien Visconti in Rome for four nights. The front desk experience was great, and the room was comfortable. The breakfast was the best, and the staff were friendly and professional.

Staff
Activity Reviews
Ravello, Amalfi & Positano
Ravello, Amalfi & Positano
Sorrento

Exploring Ravello, Amalfi, and Positano in a private group tour was a fantastic experience. The views were breathtaking, and the lunch near Sorrento was delightful. I highly recommend this tour.

Historical Rome walking tour and Colosseum guided Tour
Historical Rome walking tour and Colosseum guided Tour
Rome

The walking tour in Rome with Rich was excellent. His knowledge was impressive, although more suited for older kids and adults rather than younger children. I enjoyed the experience!

Local specialist: Melanie Rapuano
Melanie
Melanie Rapuano
Local specialist in Italy | Replied on Apr 02, 2024

Hi Tom,
thank you so much for leaving such a lovely review! Helping you and your family plan this trip was a pleasure. I'm so pleased you had a lovely time and the weather was nice for you too (apart from the odd sand storm!!!).
I'm really happy you enjoyed the guides and the drivers, they all spoke very fondly of you all too.
If you come to Italy again, you know where I am!

Thanks again, it really does mean a lot!
Ciao!

The itinerary was well thought out , allowed ...
Turkey | Mar 11 - Mar 25, 2024

Lilian
Lilian T.
Singapore | Reviewed on Apr 01, 2024

The itinerary was well thought out , allowed us to have diff experience and cuisine.

Traveling was painless and the guides were very helpful and attentive to our needs and requests .

Berat has done an amazing job !

Local specialist: Berat Ornek
Berat
Berat Ornek
Local specialist in Turkey | Replied on Apr 07, 2024

Dear Lilian,
Thanks so much for your review - we deeply appreciate it! We are happy to hear you had a great trip in Turkey. We look forward to hosting you again soon.
All best regards on behalf of Trail Travel team,
Berat

I don't remember the last time I had such a s...
Norway | Mar 21 - Mar 28, 2024

Osvaldo
Osvaldo R.
Bethlehem, PA | Reviewed on Apr 01, 2024
I don't remember the last time I had such a smooth vacation. Everything from Mar helping me plan things out the way I wanted it to be to in Norway to getting really quick responses to some questions that I had. I was impressed how well things moved along. I enjoyed all of the excursions we had. Everyone was nice and really tried to make us feel as comfortable as we could. In Norway it was nice really nice being able to communicate with the KimKim team with any questions I had, their... Read more

I don't remember the last time I had such a smooth vacation. Everything from Mar helping me plan things out the way I wanted it to be to in Norway to getting really quick responses to some questions that I had. I was impressed how well things moved along. I enjoyed all of the excursions we had. Everyone was nice and really tried to make us feel as comfortable as we could. In Norway it was nice really nice being able to communicate with the KimKim team with any questions I had, their response was very quick. I overall would give this vacation a 5/5. Can't complain. Also it was a nice touch with the food plate when we arrived at Thon Hotel in Bodo and being able to stay at the hostel longer than usual so we didn't have to find a way to kill time before the cruise ship. Thank you all so much for a great experience. We really enjoyed Norway.

Local specialist: Mar Quiñones
Mar
Mar Quiñones
Local specialist in Kristiansand | Replied on Apr 02, 2024

Dear Ozzy.
Thank you so much for your kind words for the whole team!
I'm delighted to hear that you had an amazing time here!
We would love to welcome you again in the future, and I'll be right here, more than happy to assist you! It was truly a pleasure working together with you! :)
Thanks once again for letting us plan your Norway holiday.
My very best,
Mar

Jam-packed Itinerary: Delhi, Agra, Ahmedabad, and tour of Kerala
India | Mar 18 - Mar 29, 2024

B
Bella P.
Hough, OH | Reviewed on Apr 01, 2024
Our trip to India went very smoothly from the time of inquiry through our return home. Ravi was very responsive to questions and feedback as we finalized the itinerary, and the Active India team was responsive while we were traveling as well. Our drivers were fabulous - kind, considerate, extremely safe. They went above and beyond to make sure our family was comfortable. The guides in each city were knowledgeable and flexible to the interests and needs of my family. Read more

Our trip to India went very smoothly from the time of inquiry through our return home. Ravi was very responsive to questions and feedback as we finalized the itinerary, and the Active India team was responsive while we were traveling as well.

Our drivers were fabulous - kind, considerate, extremely safe. They went above and beyond to make sure our family was comfortable.

The guides in each city were knowledgeable and flexible to the interests and needs of my family.

Hotel Reviews
Grand Mercure Agra
Agra, UP
Authenticity & Character
Location
Centrally located - we were able to walk to a store for some shopping.
Staff
Cleanliness & Comfort
Greenwoods Resort Thekkady
Authenticity & Character
Location
Walkable to some stores in our downtime.
Staff
Cleanliness & Comfort
Fragrant Nature Munnar
Munnar
Authenticity & Character
Location
Beautiful location but not near anything else.
Staff
Cleanliness & Comfort
Francis Residence
Location
Difficult to find, driver could not drop us at the door.
Staff
Cleanliness & Comfort
A/C was only in bedrooms so the common space was not comfortable.
The House of MG
Authenticity & Character
Location
Not a great neighborhood to be able to walk and explore
Staff
Cleanliness & Comfort
Cockroaches in our room.
The Lalit Hotel, New Delhi
Delhi

Our family was amazed by this hotel - the buffet was extensive, the staff was helpful, and the rooms were wonderful.

Authenticity & Character
Location
Not much in the vicinity to walk to
Staff
Cleanliness & Comfort
Houseboat

The houseboat facilities were not great - no hot water, wet bathroom, a/c only in bedrooms. When the boat wasn't moving, the heat was uncomfortable. Staff was very kind and helpful.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Better facilities - bathroom in particular
Activity Reviews
Experience a different world at Elephant Junction in Thekkady
Experience a different world at Elephant Junction in Thekkady
India
Early morning Jungle Walk in Periyar National Park
Early morning Jungle Walk in Periyar National Park
Periyar
Spice Plantation Walk in Periyar
Spice Plantation Walk in Periyar
India
Full Day Delhi Sightseeing
Full Day Delhi Sightseeing
Delhi

Chandni Chowk - spice market was a bit overwhelming for our first morning. Restaurant for lunch was just ok.

Cochin sightseeing
Cochin sightseeing
India
Cruise through the backwaters of Alleppey
Cruise through the backwaters of Alleppey
Alappuzha
Half-Day Ahmedabad Tour 
Half-Day Ahmedabad Tour 
Ahmedabad
Quality of Experience
Guides, Drivers and Staff
Our guide was so flexible to meet the needs and interests of our family.
Transport
Explore the marvelous  and historic monument : Agra Fort
Explore the marvelous and historic monument : Agra Fort
Agra
Participate in Cooking demonstration activity at a Local Family House
Participate in Cooking demonstration activity at a Local Family House
Cochin

Great experience to cook with Rosy, but it was very hot!

Quality of Experience
Boat cruise in the lake and experience the wilderness.
Boat cruise in the lake and experience the wilderness.
Periyar
Taj Mahal at Sunset
Taj Mahal at Sunset
Agra

Perfect timing for our visit - wasn't too crowded and the weather was perfect!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Ravi Tickoo

Doris at KimKim made our trip unforgettable and truly amazing!
Vietnam | Mar 10 - Mar 30, 2024

Charlotte
Charlotte S.
United Kingdom | Reviewed on Apr 01, 2024
We cannot thank Doris and KimKim services enough! Doris made our honeymoon to Vietnam spectacular and incredibly special. Her attention to detail was second to none, and her attentiveness throughout the planning and whilst we were there was brilliant. She really went above and beyond for us.
From start to finish the trip was just the best! With knowledgeable tour guides, friendly drivers and beautiful places to stay. We especially enjoyed our time in Hanoi, Ha Long Bay and Hoi An (anyone...
Read more

We cannot thank Doris and KimKim services enough! Doris made our honeymoon to Vietnam spectacular and incredibly special. Her attention to detail was second to none, and her attentiveness throughout the planning and whilst we were there was brilliant. She really went above and beyond for us.
From start to finish the trip was just the best! With knowledgeable tour guides, friendly drivers and beautiful places to stay. We especially enjoyed our time in Hanoi, Ha Long Bay and Hoi An (anyone looking to explore Vietnam these are not to be missed!)
We will, without doubt, come back to Vietnam and contact Doris to help us again.
Thank you Doris! You are an absolute star!

Local specialist: Doris Bui
Doris
Doris Bui
Local specialist in Hanoi, Vietnam | Replied on Apr 02, 2024
Dear Charlotte, Thank you so much for your kind words! It was my absolute pleasure to accompany you on your special honeymoon journey. I'm thrilled to hear that you found the trip incredible and enjoyable. Your happiness is what makes my job so fulfilling!!! I will make sure to pass on your compliments to our tour guides and drivers, who will be delighted to know they made your experience memorable! Thank you once again for choosing us and for being such funny, lovely clients. I wish you... Read more

Dear Charlotte,

Thank you so much for your kind words! It was my absolute pleasure to accompany you on your special honeymoon journey. I'm thrilled to hear that you found the trip incredible and enjoyable. Your happiness is what makes my job so fulfilling!!! I will make sure to pass on your compliments to our tour guides and drivers, who will be delighted to know they made your experience memorable!

Thank you once again for choosing us and for being such funny, lovely clients. I wish you and your husband a lifetime of happiness, filled with countless amazing adventures and unforgettable moments. Our beautiful country and I will always be here to welcome you back with open arms :))

Warmest regards from Vietnam,
Doris Bui

Wonderful trip, amazing unique experiences
Malaysia | Mar 12 - Mar 26, 2024

E
Emma G.
Italy | Reviewed on Apr 01, 2024
The Borneo 15 day plan was amazing.
We had some great guides and saw some wonderful places that we wouldn't have known about if it wasn't for our planner Nick.
Kuching cycle tour is definitely worth a go, not too strenuous but a great overview and our guide Kelvin was brilliant. We were very happy to have done 2 nights at Bako national park as there was so much to see that would be missed in a one day visit. Beautiful fauna, lots of monkeys and other animals to see. A highlight was... Read more

The Borneo 15 day plan was amazing.
We had some great guides and saw some wonderful places that we wouldn't have known about if it wasn't for our planner Nick.

Kuching cycle tour is definitely worth a go, not too strenuous but a great overview and our guide Kelvin was brilliant.

We were very happy to have done 2 nights at Bako national park as there was so much to see that would be missed in a one day visit. Beautiful fauna, lots of monkeys and other animals to see.

A highlight was the Saloma homestay. The place is beautiful, people were a joy and the experience as a whole is truly unique.

Local specialist: Nick Jansen
Nick
Nick Jansen
Local specialist in Malaysia | Replied on Apr 03, 2024

Hey Emma,

Thanks for your kind review. It has put a smile on my face. It's good to read you enjoyed two nights at Bako, which indeed has a lot to offer.

I will let Saloma know you loved the experience at her homestay!

Nick

We had our trip to Bangkok organized with KIM...
Thailand | Mar 26 - Mar 30, 2024

W
Warren G.
New Zealand | Reviewed on Apr 01, 2024
We had our trip to Bangkok organized with KIMKIM agent Kelly who did an amazing job with the itinerary as per our requests
Often being in contact before and during the trip to make sure all was going well.
Our guide Lily was outstanding. Very personable and very knowledgeable on all things that were in our itinerary.
The best thing while using KIMKIM is that the agent is in your time zone, so communication and changes are in real time with no delays.
We can recommend Kelly from KIMKIM... Read more

We had our trip to Bangkok organized with KIMKIM agent Kelly who did an amazing job with the itinerary as per our requests
Often being in contact before and during the trip to make sure all was going well.

Our guide Lily was outstanding. Very personable and very knowledgeable on all things that were in our itinerary.
The best thing while using KIMKIM is that the agent is in your time zone, so communication and changes are in real time with no delays.

We can recommend Kelly from KIMKIM and Lily the Bangkok guide as very professional both delivering an amazing and pleasurable time.

Hotel Review
Maitria Mode Sukhumvit 15 Bangkok - A Chatrium Collection

Nice clean hotel but the air conditioning is very noisy. Otherwise not a bad hotel maybe just a bit away from market and restaurants

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Kelly Lu
Kelly
Kelly Lu
Local specialist in Bangkok | Replied on Apr 02, 2024
Dear Warren:Thank you for giving us a five-star rating! We are delighted and gratified to learn of your satisfaction with our service.Throughout your journey, we have been committed to providing you with the highest quality service and experience to ensure your trip is enjoyable and unforgettable. Your satisfaction is our greatest motivation and inspiration.We sincerely wish you a life filled with happiness, joy, and success in the days ahead. It would be our honor to serve you again if you... Read more

Dear Warren:Thank you for giving us a five-star rating! We are delighted and gratified to learn of your satisfaction with our service.Throughout your journey, we have been committed to providing you with the highest quality service and experience to ensure your trip is enjoyable and unforgettable. Your satisfaction is our greatest motivation and inspiration.We sincerely wish you a life filled with happiness, joy, and success in the days ahead. It would be our honor to serve you again if you have any travel plans or needs. We look forward to the opportunity to assist you once more!Thank you once again for your trust and support.Wishing you all the best, and may you enjoy good health and happiness!

Some issues
Sri Lanka | Mar 18 - Mar 27, 2024

M
Mark C.
France | Reviewed on Apr 01, 2024
Our Guide was very good but his English was difficult to understand.
I asked for an SUV but we didn't get one. The car we had needs servicing. No suspension.
The distance between accommodations on some days was far to long. the last day we were 3.5 hours away from the airport for a morning departure. I changed the plan and paid extra.
Accommodation on the whole was good except the first night. The hotel was terrible and well below luxury. I had to ask for a change. This was the first...
Read more

Our Guide was very good but his English was difficult to understand.
I asked for an SUV but we didn't get one. The car we had needs servicing. No suspension.
The distance between accommodations on some days was far to long. the last day we were 3.5 hours away from the airport for a morning departure. I changed the plan and paid extra.
Accommodation on the whole was good except the first night. The hotel was terrible and well below luxury. I had to ask for a change. This was the first impression we had of Sri Lanka and it was not very good.
Wild Grass accommodation was not good and again way off the main track of places we were visiting

Activity Reviews
Free Day at the Beach
Free Day at the Beach
Sri Lanka

We were glad of a free day ( there should have been more in the itinerary ) However the day was filled with a drive for 3.5 hours to a hotel closer to Colombo Airport for early morning departure. We paid extra for this but were so glad we did it

Quality of Experience
Guides, Drivers and Staff
Transport
Galle Dutch Fort Visit
Galle Dutch Fort Visit
Sri Lanka

Poor experience. Drove around only.

Quality of Experience
Guides, Drivers and Staff
Transport
 Sinharaja rain forest, The biodiversity hot spot in Sri Lanka
Sinharaja rain forest, The biodiversity hot spot in Sri Lanka
Sri Lanka

enjoyed the walk in the Rainforest

Quality of Experience
Guides, Drivers and Staff
Transport
Hike to Diyaluma Waterfall
Hike to Diyaluma Waterfall
Sri Lanka

Very ordinary and not worth the walk. Again too crowded at the place picked for lunch

Quality of Experience
Guides, Drivers and Staff
Transport
Discover Ella
Discover Ella
Sri Lanka

Nothing here except busy town in the hills

Quality of Experience
Guides, Drivers and Staff
Transport
Visit Lipton's Seat & Tea Estate
Visit Lipton's Seat & Tea Estate
Sri Lanka

Did not do this as again there was too much on the itinerary. In stead our driver added a visit to a tea plantation and factory on the way to our final destination. This was excellent as no crowds

Quality of Experience
Guides, Drivers and Staff
Transport
Discover Kandy: Temple of the Sacred Tooth visit
Discover Kandy: Temple of the Sacred Tooth visit
Kandy

Did not do this as we were very tired from so much driving

Elephant Safari in Minneriya National Park
Elephant Safari in Minneriya National Park
Sri Lanka

We got to see elephants in the wild

Quality of Experience
Guides, Drivers and Staff
Transport
Hike to Pidurangala Rock (Rock Temple) mountain
Hike to Pidurangala Rock (Rock Temple) mountain
Sri Lanka
Quality of Experience
Guides, Drivers and Staff
Transport
Visit Sigiriya Rock Fortress
Visit Sigiriya Rock Fortress
Sri Lanka
Quality of Experience
Guides, Drivers and Staff
Transport
Explore the Dambulla Cave Temple Complex
Explore the Dambulla Cave Temple Complex
Sri Lanka
Quality of Experience
Guides, Drivers and Staff
Transport
Enjoy a Refreshing Snack at a Roadside Food Stall
Enjoy a Refreshing Snack at a Roadside Food Stall
Sri Lanka
Quality of Experience
Guides, Drivers and Staff
Transport
Arrive in Negombo
Arrive in Negombo
Negombo

The Hotel we were booked into was terrible and I had to ask for a change which we got. It left a very bad first impression.

Quality of Experience
Accommodation and better managed itinerary
Guides, Drivers and Staff
Improved English speaking
Transport
Check the car before travel. Our car had bald tyres and no suspension. It was not an SUV which I had booked
Local specialist: Dhanushka Wijeyekoon
Dhanushka
Dhanushka Wijeyekoon
Local specialist in Sri Lanka | Replied on Apr 02, 2024

Hello Mark,
Thank you so very much for the review & comments!
Sri Lanka has so much to offer & I invite you to visit Sri Lanka again to discover & explore the beautiful island.

Stay tuned & connected with Kimkim travel !
See you soon in Sri Lanka again !
I remain at your disposal.
Thanks again,
Dhanushka

Amazing trip! Everything was planned down to ...
Costa Rica | Jun 9 - Jun 16, 2023

S
Saida N.
Austin, TX | Reviewed on Apr 01, 2024

Amazing trip! Everything was planned down to detail. Transportation was efficient and reliable. 10/10 recommend.

Local specialist: Olman Romero
Olman
Olman Romero
Local specialist in San Jose, Costa Rica | Replied on Apr 01, 2024

Hello Saida,

Thanks for your review.
I am so happy to know you had a great time exploring some of the most incredible destinations in Costa Rica.

Let's hope this won't be the last time you visit us.

Pura Vida,
Olman

Abenteuer
Costa Rica | Mar 10 - Mar 24, 2024

B
Brigitte D.
Kanab, UT | Reviewed on Apr 01, 2024
We have had a wonderful time in Costa Rica and want to thank Olman for making it possible. Olman was very helpful in getting our trip together by offering lodging, guided activities and transportation from one place to the other. He adjusted to our wishes and budget and was quick in answering any questions we had. Everything generally worked out smoothly: we got picked up on time, the transportation vehicles were very comfortable and modern, the groups were small as advertised and and the... Read more

We have had a wonderful time in Costa Rica and want to thank Olman for making it possible. Olman was very helpful in getting our trip together by offering lodging, guided activities and transportation from one place to the other. He adjusted to our wishes and budget and was quick in answering any questions we had.

Everything generally worked out smoothly: we got picked up on time, the transportation vehicles were very comfortable and modern, the groups were small as advertised and and the guides were ready to guide us.

We had four excellent guides:

One women (name?)in the bus driving from San Jose to Guapiles..

The Guide (name?) for the “Garden Walk” at the “Mawamba Lodge”

“Kendall” for the “Monteverde Cloud Forest Reserve Hike” and

“Werner” (real name?) at the Manuel Antonio National Park.

We want to acknowledge their deep knowledge and expertise!

So overall the trip was a very good experience for us.

Since we we can imagine that you are interested in learning more about the details, we will mention the following.

It was disappointing that we couldn't stay a second night in Tortoguero especially when we learned there that the pick up for La Fortuna was at 9:00am instead of 1:35 pm as listed . The itinerary said 1:35, but not where or when, so it was an unpleasant surprise when we were picked up at 9:00 after a hurried breakfast, then went by boat to the dock and then by bus to Guapiles and then at 1:35 to La Fortuna.

The Lodging in La Fortuna “Hotel Campos Arenal” was excellent,and we highly recommend it especially when you stay a few days there. With the swimming pool and outside area it makes a wonderful place.

The El Silencio hike was cut short. It was planned to be a 1 km hike followed by another 1.5 km hike. But the guide skipped the second one saying he didn't have the order to do a second one. That was quite disappointing. We felt that he and the driver just wanted to go home. Arranged by “North Adventures”.

The owners of the “Dreams Lodge Monteverde” are very accommodating and helpful to their customers. But the rooms we had were very small and there is hardly an outside area to sit. If you spend more then one night, it would be better to have another accommodation.

The other accommodations were very good .

In advertising: it would be better to recommend good ponchos, not just rain coats. We had quite a few rainy days in the beginning. The raincoat doesn't protect the pants and the backpack as a poncho would.

So thanks again for making it possible for us to have a memorable trip!

Brigitte and David

Hotel Reviews
Hampton by Hilton San José Airport
Alajuela

Unfortunately: when we arrived we learned that the Hotel was booked for the following night ( the wrong night!). But the Hotel staff was helpful in arranging a room ( one of two rooms left to book for the night!). So it avoided a situation which could have been very disastrous for us since we had to leave at 4 am the following morning for the airport.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Campos Arenal Hotel
La Fortuna
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Karahé Beach Hotel
Manuel Antonio

Make sure to get a Beach Front room ( and not one next to the road). Our pickup time for San Jose got delayed. For one hour. The staff of the hotel helped to find out where the driver was. They arranged for a driver who took us a few miles and connected us to a van who drove us to San Jose. The driver of the van was an excellent driver!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Dreams Lodge Monteverde
Santa Elena
Authenticity & Character
Location
Staff
Cleanliness & Comfort
See our written review
Mawamba Lodge
Tortuguero
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Park Inn San José by Radisson
San José
Authenticity & Character
Location
Closer to downtown
Staff
Cleanliness & Comfort
Activity Reviews
Celeste River and Tenorio National Park Hike
Celeste River and Tenorio National Park Hike
Arenal/La Fortuna

Rainy day, hike cut short: just to Laguna.

Quality of Experience
Guides, Drivers and Staff
Transport
Manuel Antonio National Park Guided Hike
Manuel Antonio National Park Guided Hike
Costa Rica

Wonderful place, but too many tourists and groups

Quality of Experience
Guides, Drivers and Staff
Transport
Guided Hanging Bridges Walk
Guided Hanging Bridges Walk
Monteverde
Quality of Experience
Guides, Drivers and Staff
Transport
Monteverde Cloud Forest Reserve Guided Hike
Monteverde Cloud Forest Reserve Guided Hike
Monteverde
Quality of Experience
Guides, Drivers and Staff
Transport
Hike to La Fortuna Waterfall
Hike to La Fortuna Waterfall
Arenal/La Fortuna
Quality of Experience
Guides, Drivers and Staff
Transport
El Silencio Hike & Visit to Ecotermales Hot Springs
El Silencio Hike & Visit to Ecotermales Hot Springs
Arenal/La Fortuna

See review: second hike was cancelled. Guide was little motivated. Ecotermales was very good: better at daytime to see the environment

Quality of Experience
Better guide and coordination which hikes were scheduled
Food
Guides, Drivers and Staff
Transport
Wildlife Boat Tour in Tortuguero
Wildlife Boat Tour in Tortuguero
Tortuguero

See our review

Quality of Experience
San Jose - Tortuguero
San Jose - Tortuguero
Costa Rica
Quality of Experience
Food
Guides, Drivers and Staff
Transport
See. Our review
Local specialist: Olman Romero
Olman
Olman Romero
Local specialist in San Jose, Costa Rica | Replied on Apr 01, 2024

Hello Brigitte,

Thanks for your review.
I am so happy to know you had a great time exploring some of the most incredible destinations in Costa Rica.

I am going to share this review with all my colleagues!

Let's hope this won't be the last time you visit us.

Pura Vida,
Olman

Amazing Guatemala!
Guatemala | Mar 24 - Mar 31, 2024

Janine
Janine F.
Minneapolis, MN | Reviewed on Apr 01, 2024
Best trip ever thanks to Catherina, Esteban, Mario and David. Our Guatemala trip was flawless, beautiful, and had so many once in a lifetime memories. Thanks to kimkim and Columbus Travel for your kindness, the care we felt every step of the trip, and for sharing your beautiful country with us. Mario, thanks for showing us the amazing Mayan culture right in Guatemala City. David, you are a philosopher and we appreciated all we learned from you about the Mayan and Guatemala. Esteban, thanks... Read more

Best trip ever thanks to Catherina, Esteban, Mario and David. Our Guatemala trip was flawless, beautiful, and had so many once in a lifetime memories. Thanks to kimkim and Columbus Travel for your kindness, the care we felt every step of the trip, and for sharing your beautiful country with us. Mario, thanks for showing us the amazing Mayan culture right in Guatemala City. David, you are a philosopher and we appreciated all we learned from you about the Mayan and Guatemala. Esteban, thanks for taking us to Lake Atitlan and spending part of Semana Santa with us away from your family. We will never forget the Mayan Good Friday processions we saw on the way to Antigua.. and of course sharing your hometown with us! Much appreciation. We wish we could stay another week. Guatemala is one of the most beautiful places we have traveled, the history, nature and people are special.

Hotel Review
El Convento Boutique Hotel
Antigua Guatemala

Beautiful hotel!

Authenticity & Character
Gorgeous room, location and character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Villages Around Lake Atitlán by Boat
Villages Around Lake Atitlán by Boat
Guatemala

Lake Atitlan is stunning ringed with mountains, birds and gorgeous green forests and flowers. Esteban took us across the Lake in a wave cutter boat.. and to San Pedro. We got to go see a colonial church and the floats ready for Good Friday. Also the market while the city was built into the cliff surrounding the Lake. Stunning! We then too a tuk tuk to San Juan.. and to a few women’s cooperatives.. one for hand dyed clothes. They use natural dyes and the women on the coop are supported through their craft. Beautiful textiles! Then to a medical coop.. where we learned about Mayan medicinal practices. And finally to a chocolate factory.. and an amazing art gallery. Was such a beautiful place with amazing people. What an amazing memory. Appreciate Esteban.. who knows everyone in these cities 😊 taking us to meet these incredible people.

Quality of Experience
Esteban!!!
Guides, Drivers and Staff
Esteban made each moment special!
Transport
Boat ride was an adventure
Kaminal Juyu Pre-Columbian Archaeological Site
Kaminal Juyu Pre-Columbian Archaeological Site
Guatemala City

Mario and Esteban took us from the airport to see the Serpent Mound and then the Kaminaljuya a pre classic Mayan site right in Guatemala City. Mario was so knowledgeable about the site and city.. we got to see a Mayan ritual while there. We then went to the site museum. So many amazing artifacts! Was a great first introduction to Guatemala. Mario and Esteban were so kind and welcoming!

Quality of Experience
Guides, Drivers and Staff
Top notch kind and friendly.. both Mario and Esteban.
Transport
Yaxhá Sunset
Yaxhá Sunset
Guatemala

David is so knowledgeable and was an amazing guide to the Mayan sites. We appreciated his humor, his deep thoughts, and his willingness to share his knowledge with us. Great guide to to an out of this world place.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Catherina Tittaferrante
Catherina
Catherina Tittaferrante
Local specialist in Antigua Guatemala | Replied on Apr 20, 2024
My heart is full with joy to read your wonderful and kind review! I am absolutely delighted to know that your trip to Guatemala is the materialization of our vision and mission, this is truly our purpose in life. Mario, Esteban, David and I are passionate about sharing the beauty and culture of Guatemala, but even deeper, our eyes have seen how pure love can flourish by connecting as we travel, the way we impact our communities, nature and every step on this journey. called life; It warms... Read more

My heart is full with joy to read your wonderful and kind review! I am absolutely delighted to know that your trip to Guatemala is the materialization of our vision and mission, this is truly our purpose in life.

Mario, Esteban, David and I are passionate about sharing the beauty and culture of Guatemala, but even deeper, our eyes have seen how pure love can flourish by connecting as we travel, the way we impact our communities, nature and every step on this journey. called life; It warms our hearts to know that we are part of it.

Your appreciation for the blend of individual virtues and skills transformed into unforgettable moments truly captures the essence of what we look every time we are designing a trip plan.

Thank you for trusting us we will always be happy to welcome you to this huge family so we can keep exploring more of the world's wonders. Until then, may the memories of this trip continue to bring you joy and inspiration.

Huge hugs to you my lovely Janine, you have an extended family from now on

Travelling Solo in Spain
Spain | Feb 24 - Mar 9, 2024

Narelle
Narelle P.
Australia | Reviewed on Apr 01, 2024
Travelling as a solo 63 year old woman was at first daunting, but with having Marina (or Maria on weekends) at my finger tips for advice/recommendations or help, made the trip a wonderful experience. Prior to departure, the itinerary was suggested and worked through with myself and Carmen, and from there I felt I had a solid plan for my trip to Spain. The hotels were all good, with helpful staff and well located. I had the autonomy to navigate my way to train stations, meeting spots, and... Read more

Travelling as a solo 63 year old woman was at first daunting, but with having Marina (or Maria on weekends) at my finger tips for advice/recommendations or help, made the trip a wonderful experience. Prior to departure, the itinerary was suggested and worked through with myself and Carmen, and from there I felt I had a solid plan for my trip to Spain. The hotels were all good, with helpful staff and well located. I had the autonomy to navigate my way to train stations, meeting spots, and hotels, which provided me the right amount of free time and organised time.

I didn’t keep a record of all the guides names, but highly recommend the chocolate walking tour and tapas tour in Barcelona and flamenco dancing in Seville.

Hotel Reviews
Hotel Alcázar
Seville
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Pestana Collection Plaza Mayor
Madrid
Authenticity & Character
Location
Staff
Cleanliness & Comfort
NH Collection Amistad Córdoba Hotel
Córdoba
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Palacio de Santa Inés
Granada
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Andante Hotel
Barcelona
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Private Guided Visit of Córdoba
Private Guided Visit of Córdoba
Spain
Quality of Experience
Guides, Drivers and Staff
Tapas & Flamenco Experience
Tapas & Flamenco Experience
Seville

This was a stand out. Only mend the guide, but we had a ball and the flamenco dancing was memorable.

Quality of Experience
Guides, Drivers and Staff
Visit the Alcazar & Cathedral of Seville from the Inside
Visit the Alcazar & Cathedral of Seville from the Inside
Seville

Loved Seville and loved this walking tour with Alejandra of White Umbrella Tours.

Quality of Experience
Guides, Drivers and Staff
Barcelona Highlights: Montjuïc, Gothic Quarter & Sagrada Familia
Barcelona Highlights: Montjuïc, Gothic Quarter & Sagrada Familia
Barcelona

Our guide Adrian was very professional and super organised. Great tour.

Quality of Experience
Guides, Drivers and Staff
Transport
Sweet Adventures: A Family Chocolate Experience
Sweet Adventures: A Family Chocolate Experience
Barcelona

This was fun. Our guide, whose name I’ve forgotten was great. I had this guide for the tapas and chocolate walking tours!!

Quality of Experience
Guides, Drivers and Staff
Taste Barcelona: Authentic Tapas & Neighborhood Walk
Taste Barcelona: Authentic Tapas & Neighborhood Walk
Barcelona

This was really fun!! Great choice of restaurants and lovely wines.

Quality of Experience
Food
Guides, Drivers and Staff
Guided Visit:  Alhambra & Generalife Gardens
Guided Visit: Alhambra & Generalife Gardens
Granada

Very experienced and knowledgeable tour guide.

Quality of Experience
Guides, Drivers and Staff
Local specialist: Marina Courtaut
Marina
Marina Courtaut
Local specialist in Madrid | Replied on Apr 01, 2024

Hi Narelle, thank you for taking the time to write your trip review! I am pleased to hear you had a great time in Spain and I will pass along your kind words to all the team 😊 Wish we work together on another adventure in the future! Warm regards from Espiritu Travel, Marina

Vietnam Family Vacation
Vietnam | Mar 22 - Mar 31, 2024

L
Lillie r.
West Sacramento, CA | Reviewed on Apr 01, 2024
Ninh Binh was the highlight and Ha Long bay was also amazing except for all of the trash floating in the waters. Hanoi and Saigon were both amazing cities that were very different from one another. All together it was a well rounded trip that gave you a taste of many different aspects of Vietnam. Read more

Ninh Binh was the highlight and Ha Long bay was also amazing except for all of the trash floating in the waters. Hanoi and Saigon were both amazing cities that were very different from one another. All together it was a well rounded trip that gave you a taste of many different aspects of Vietnam.

Hotel Reviews
Tam Coc Retreat
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Silverland Ben Thanh Hotel
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Ginger Cruise (from Heritage Line)
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Bespoke Trendy Hotel Hanoi
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Cycling to Mua Cave
Cycling to Mua Cave
Ninh Binh

Fantastic!

Quality of Experience
Guides, Drivers and Staff
Transport
 Ba Vi Eco Tour - Visit the Countryside of Hanoi
Ba Vi Eco Tour - Visit the Countryside of Hanoi
Hanoi

Loved the cooking class.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Hoa Lu And Tam Coc Exploration
Hoa Lu And Tam Coc Exploration
Vietnam

Our favorite part of the trip! Our guide was wonderful. The scenery was stunning. We loved it!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Hanoi Half Day City Tour & Water Puppet Show
Hanoi Half Day City Tour & Water Puppet Show
Hanoi

The guide was not very informative. Just kept repeating the same few sentences.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Ashley Nguyen
Ashley
Ashley Nguyen
Local specialist in Hanoi | Replied on Apr 02, 2024
Dear Lillie,
Thank you so much for sharing your experience. We are so glad to know that your family had an amazing trip to my homeland Vietnam and that everything went smoothly. It was a big pleasure for us to organize your family holiday.
Regarding trash floating in the waters, I am so sorry for this. Though the authorities have actions for this and some agents like us have organized volunteer trips to clean the bays, it is sometimes out of our control due to the wind direction making trash...
Read more

Dear Lillie,
Thank you so much for sharing your experience. We are so glad to know that your family had an amazing trip to my homeland Vietnam and that everything went smoothly. It was a big pleasure for us to organize your family holiday.
Regarding trash floating in the waters, I am so sorry for this. Though the authorities have actions for this and some agents like us have organized volunteer trips to clean the bays, it is sometimes out of our control due to the wind direction making trash from other places float to the bay just after a night. We are making efforts to find a better solution for this to keep the beauty of the bays so that our worldwide travelers can have a great experience there.
Thank you again for trusting our company, and we hope to see your family again one day!
Warmest,
Ashley

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