Kimkim Trip Reviews

Our planning team of Ina and the Travel12 care team was exceptional. Ina really worked on meeting our diverse needs for beaches, vegan and gluten free eaters, hiking and cultural outings. Pretty much a perfect fit for our family of 5. Accommodations and transport were excellent, and we consistently got compliments on (Ina’s) choices of Naxos, Paros, and Tinos for a low tourist, good outdoors options. We highly recommend these folks!

Hotel Reviews

Voreades

Tinos

This is a very authentic boutique hotel in Tinos, which is not very touristy and so hotel options appear to be more limited. The owners are fantastic people, super friendly and helpful. The facility itself is very traditional garden style which we found a bit claustrophobic although the quality of the interior was very nice decor if a little older styling and wear. I think that this is a nice place but not as light and airy as our other hotels on Naxos and Paros. Recommended for authentic feel and staff, but be aware this is a very close-knit experience.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Avra Hotel

Rafina, Attica

Average airport hotel. Location is close to Rafina port for ferry, but otherwise average. This area has clearly seen some decline so there isn’t much it eh way of restaurants or shops around. There is a mediocre public beach next to the hotel.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Iris Boutique Hotel Paros

Naousa

Very nice modern hotel with a balcony view of the ocean. A bit far from downtown and Nasaou is quite hilly, but this location is also quiet and has easy rental car parking.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Korali Palace Hotel

Naxos

This place is wonderful. The rooms are spacious and airy. The facility is traditional but modernized. It fits nicely with the town atmosphere and there are several excellent restaurants very close by. Staff is super helpful and breakfast was good. Nice kitchenette too!

Authenticity & Character

Location

Easy to get away from the port but still close to beach and port for easy walk.

Staff

Cleanliness & Comfort

NLH Monastiraki

Athens

This is a very nice modern hotel, well situated near the old town plaza and acropolis. Everything was great except that there was apparently a new night spot that was playing booking musing until 4am. We aren’t night life people so this was not great. But the hotel was very clean and breakfast was also good.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Noise at night- might not be fixable

Activity Reviews

Paros Cultural Hiking Tour

Paros

Maria was a fantastic guide. We hiked the Byzantine trail and she covered both history and botanical topics which was great!

Quality of Experience

Guides, Drivers and Staff

Transport

We drove and there was lots to see

Boat Trip to Mykonos & Delos

Naxos

We cancelled this day trip to have more relaxation time

Cooking Class in Naxos Villages

Naxos

One of the best parts of our trip was as this cooking class with Katerina. She and her mother were so friendly and accommodating and the class was really fun! She had no problem providing vegan options and the small village was beautiful!

Quality of Experience

Food

Guides, Drivers and Staff

Transport

We drove and it was very scenic

Acropolis & Flavors of Athens

Athens

Our guide Dionysus was fantastic. Interesting, friendly, enthusiastic, and accommodating. We had a great time with him and he was very efficient with the tour planning. Highly recommended!

Quality of Experience

Food

Cafe with traditional Greek coffee and sweets

Guides, Drivers and Staff

Transport

We walked

Dinner in Athens

Athens

Fantastic Ergon House restaurant. The food and service were excellent. We had a large variety of traditional foods to try including vegan choices. The service was very good.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

We walked there. It’s a little hard to find.

Valentine and her team are the absolute best.

This was the first time my parents were taking an international trip by themselves so I was worried. However, Valentine’s detailed plans, prompt responses and constant support eased my worry. My parents had the best time and loved the entire trip.

Thanks for being amazing!

Janel didn’t an incredible job mapping out all the locations and making it an incredible easy to follow along.

However leading up to the trip, she was very slow to get back with responses and when we needed help with something on the trip she never responded to us.

Activity Reviews

Solheimajokull glacier hike & ice climbing

Iceland

Incredible experience, but for about 1.5 hours you are just standing around.

Quality of Experience

Guides, Drivers and Staff

Transport

Silfra Snorkeling

Iceland

One of the coolest things I’ve ever done

Quality of Experience

Guides, Drivers and Staff

Transport

Kimkim helped us plan the most amazing travel experience in Iceland. We did an independent travel trip as a couple and our Kimkim consultant Rinolda was key to the success of the trip. It was her suggestions and assistance that helped us shape the perfect trip. Having someone who lives in Iceland assist us was a big advantage. Our days were well planned with suggestions and ideas of what to explore for that day according to our interests. The accommodations were booked for us, as were any 'extras' like our ferry, special activities like whale watching, spa stops etc. We haven't used this type of service before and this trip came together as we shared back and forth online planning discussions. It was an excellent experience and trip. Thanks so much Rinolda!

We traveled to Italy in June with my husband and two boys ages 5 and 7. We planned and coordinated our trip along side my sister and her family as well as a friend and her family. Valeria coordinated the whole trip for all 3 families providing transportation, family friendly tours, and memorable experiences. Our transportation and drivers were always timely and the cars were spacious and comfortable. The tours and guides were excellent and held the attention of the children. She made everything easy and it required no additional planning or coordination on our part which made for a stress free and wonderful vacation. We would absolutely use Valeria and Kim Kim for future trips and look forward to visiting this beautiful country again!

Activity Reviews

The Vatican Museums –treasure hunt family tour ( private)

Rome

Quality of Experience

Guides, Drivers and Staff

Transport

Private golf cart tour

Rome

Quality of Experience

Guides, Drivers and Staff

Transport

Private Pizza-making class

Rome

Quality of Experience

Guides, Drivers and Staff

Transport

Street Food Tour in Naples

Italy

Quality of Experience

Guides, Drivers and Staff

Transport

Visit of The Amalfi coast Villages Full Day

Italy

Quality of Experience

Guides, Drivers and Staff

Transport

Sorrento Coast & Capri Boat Tour

Italy

Quality of Experience

Guides, Drivers and Staff

Transport

Naples City tour

Italy

Quality of Experience

Guides, Drivers and Staff

Transport

Adam was a great contact and very knowledgeable about Iceland. Adam was very organized and tailored the schedule to my requests. He also helped me with time management and food recommendations in the area. I highly recommend using KimKim and Adam if you’re going to Iceland!

Such trip is very complicated to organize, but all worked very good.
All the hotels were good and all the tours were on time and well organized.
No "bad surprices" during the trip.
All re reservations where going perfect.

Hotel Reviews

The Savoy Hotel on Little Collins

Melbourne

very central located. Old fashion hotel, nice ambiente.

Authenticity & Character

niche Art Deco ambiente

Location

very close to train station and Skybus terminal

Staff

very friendly

Cleanliness & Comfort

rooms were not made one night

Desert Gardens Hotel

Yulara

it takes some time to get into the constrains of been in Uluru Restaurant too expenscie for a very poor service.

Authenticity & Character

standard hotel

Location

we got interior rooms with no view to the rock

Staff

very friendly

Cleanliness & Comfort

baths were not very clean.

Holiday Inn Cairns Harbourside, an IHG Hotel

Cairns North

nice area, quite and beatifull garden. Small pool

Authenticity & Character

standart hotel

Location

a little outside of the city, but still good location

Staff

VERY friendly

Cleanliness & Comfort

very good air condition!

PARKROYAL Darling Harbour

Sydney

Freindly staff, good location, just a litle dark. Good value for the money.

Authenticity & Character

Location

near Darling habour

Staff

very friendly

Cleanliness & Comfort

Activity Reviews

Uluru Sunrise & Kata Tjuta Visit

Uluru

Quality of Experience

Guides, Drivers and Staff

guides was not so friendly

Transport

Daintree Rainforest Full Day Adventure by 4WD

Australia

big buss, very bussi

Quality of Experience

Guides, Drivers and Staff

Transport

Full-Day Outer Great Barrier Reef (from Hotel)

Cairns

From begging to the end a perfect adventure

Quality of Experience

swiming with Jarks

Food

very good ... and abundant

Guides, Drivers and Staff

Extremlly friendy staff!

Transport

Welcome to Cairns

Cairns

UNFORGETABLE

Quality of Experience

Guides, Drivers and Staff

great crew!

Transport

Blue Mountains Day Trip with Hike

Sydney

Quality of Experience

Food

AMANZING. Over the expectations!!!

Guides, Drivers and Staff

very friendly, educated and nice guide.

Transport

Our ring road adventure was the most fantastic holiday experience. Iceland is truly a magical place, and we're so thankful to Gummi, our local specialist, for creating such a memorable trip. Gummi took on board our wishes to see as much as possible in the time we had and devised a trip that met every expectation. Everything was carefully and thoroughly considered, from our route to the restaurant recommendations and optional activities. Even when things didn't go to plan (the airline lost our bags) Gummi and Veronika quickly assisted where they could with local knowledge on where to acquire the gear we needed. Along the way, questions and queries were responsively acknowledged, and no request was too small. Having this ability to talk with someone local was worth every cent! We'll definitely use this service again.
Thank you, Gummi and Veronika!

Our trip to Portugal was fantastic. It was expertly custom planned by Pedro and we could not have asked for more. Beginning with Kim Kim’s platform which is so simple and efficient to all the detail provided before we left to the constant contact we received from Pedro on a daily basis while we were there, it was amazing. We also had to make changes last minute due to our incoming flight being cancelled and Pedro handled the modifications without issue. Every detail was looked after - the drivers picked us up in Mercedes and were very professional, the tours were personalized for us alone, I would not hesitate to use Kim Kim again.

Mariam was great to work with in planning. During the trip, every detail was covered- white glove treatment from when we got off the plane! Dinner in a cave in Petra was off the beaten path and special. She squeezed as much in to our week in Jordan as possible, to take full advantage!

Our driver/guide for our week, Ayoub, was superb. Highly recommend. He had all the qualities of a great guide: knowledgeable, diligent, creative, flexible, friendly, hard working, caring. Truly excellent . We have had tons of guides through our years of travel and he really stands out!

Great experience with KimKim!!

It was a great trip, places we have stayed were well selected. Guides at the airports were very helpful and important. The part we stayed in Koh Samui is very well selected and great.

I specifically wanted to thank to our local guide in Bangkok and Kanchanaburi. Thani you Kanya, for everything you have done with us. She is the greatest guide ever :)

Thanks to her we had the chance to experience both popular attractions and local dishes, local history, shopping…

It was a great trip and we are very happy…

Thank you KimKim, Sunny and best guide Kanya.

Bulent

Hotel Reviews

Ariyasom Villa

Bangkok

It is a great experience, we loved the location, design, restaurant.

Authenticity & Character

The architecture, furnitures, plants and design was great. Rooms were spacious and bathrooms were designed beautifully.

Location

Close to sky train, hospital and 7/11

Staff

Cleanliness & Comfort

Rooms can be cleaner and my safe was not working. Mosquitos :(

NH Collection Samui Peace Resort

Koh Samui

The rooms are clean, beds are comfortable maybe pillows can be better. Restaurant was very good. It is really close to fisherman’s village which was a great local experience. People were very friendly and helpful.

Authenticity & Character

Design, architecture and plants.

Location

Close to fisherman’s village.

Staff

They were always smiling, they did everything to help.

Cleanliness & Comfort

Very clean, daily room service was great.

Mode Sathorn Hotel Bangkok

Bangkok

Great city hotel comfortable beds very very close to the sky train.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

U Inchantree Kanchanaburi

Kanchanaburi

First of all the Tree is amazing and our total experience was great.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Visit Erawan National Park - Hellfire Pass museum

Kanchanaburi

It was great but long drive can be hard.

Quality of Experience

Food

Guides, Drivers and Staff

Our driver and the vehicle was was great.

Transport

Symbolic temples - Klong tour

Bangkok

It was great, our guide was great.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Family evening food tour by tuk tuk

Bangkok

With our local guide Kanya this was a great experience for our family. We loved it.

Quality of Experience

Food

Chinatown is great listen to your guide!!!

Guides, Drivers and Staff

Transport

Family fun day with kayaking &snorkeling at Angthong Marine Park by VIP joining speedboat

Ko Samui

Quality of Experience

Food

Really good food.

Guides, Drivers and Staff

Great guide.

Transport

Elephant Sanctuary Koh Samui - Afternoon visit - Joining activity

Ko Samui

It was the best activity we have experienced in Thailand. We had a great time while family loved.

Quality of Experience

Guides, Drivers and Staff

Transport

My family and I had a wonderful experience traveling through Thailand. All of the logistics were smooth and easy, allowing us the maximum time to spend together relaxing and learning new things. We adults marveled at the Grand Palace in Bangkok (though it was a lot for the kids), and the kids loved the tuktuk tours and the colors of the floating market. Everyone relaxed in Koh Samui and enjoyed the charm of Chiang Mai. Our friends wondered if we were trying to fit too much into our time in Thailand, but with our tailored tour, it all felt possible! Lacey checked in to make sure it was all going well, and her team was always available when we needed!

Great planned trip. Good use of 7 nights. Liked the split and a break between both major safari (Sabi Sand and Chobe NP). The break covered lookouts and hiking in Blyde Canyon areas, staying in White River, and trip to Victoria Falls. We intentionally added an additional game drive in the Zambezi NP one free morning ourselves. All three places (in Sabi Sands, Victoria Falls and Chobe NP) were great. Chobe NP resort inside the park was very good and definitely 5 stars. Nkorho bush lodge in Sabi Sands was very good with excellent guides. The river Cruise was on Zambezi was excellent. Location for Victoria Falls lodge was excellent. Place was slightly dated. Local tour outfitters / transport (Sable Tours for Sabi Sands & White River, Wild Horizons in Zambezi tours/river cruise, and local Botswana transfer to Chobe) were excellent. Both flights on Airlink Airlines and one flight on FastJet were well planned.

We had 13 days in Australia, Connnie did a wonderful job helping us plan. Did a Foodie tour in Melbourne with Janet. She told us about immigration in Melbourne. The highlight was the Mabu Mabu Cafe. The Penguin Parade on Phillips Island was fun. In Cairns we took the railway to the Kuranda Rainforest, which was a lot of fun. We also went snorkeling in the Great Barrier Reef. My daughter and I touch a sea cucumber. It was beautiful. In Brisbane, we toured the Gold Coast and the Lone Pine Koala Sanctuary. Not only did my daughter hold a koala, but we saw a spinning platypus. Eco Safaris was awesome. The Sydney Opera House was truly amazing. Let's Go Surfing provided a great tour of Bondi Beach and surf lessons. It was an excellent adventure.

Hotel Reviews

voco Brisbane City Centre, an IHG Hotel

Brisbane City

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Holiday Inn Cairns Harbourside, an IHG Hotel

Cairns North

Great staff, nice rooms, but a little far from the center of town.

Authenticity & Character

The staff was great!

Location

Staff

Cleanliness & Comfort

Clarion Suites Gateway

Melbourne

Convenient Location, but typical hotel.

Authenticity & Character

Location

In main downtown area

Staff

Cleanliness & Comfort

Activity Review

Morning Discover Bondi Tour

Sydney

Lars from Let's Go Surfing was so much fun. Bondi was beautiful and my daughter loved the surfing!!!

Quality of Experience

Guides, Drivers and Staff

Transport

We had an amazing time with Ayoub on our tour of Morocco. He was kind, patient and shared some delights with us that we didn’t expect like lunch in Taddart Oufella and roadside kefir+couscous in Souk Tlet El Gharb. He shared fun stories and we had good laughs. The girls enjoyed his smooth driving, as well. Thank you, Ayoub!

Incredible experience from the time we landed in the airport till we headed back home. Also Lucy, Lindi was able to add a last min 5 hour tour of Johannesburg which was really good.

Emi and Francesco were invaluable in planning my trip to Italy. As a single mom traveling with two teenage boys I was overwhelmed by the planning and needed help. It was easy to communicate with Emi and Francesco through the KimKim platform throughout the entire process. They were attentive to my requests and always replied in a timely manner. I was satisfied with the hotels and transportation chosen for us. I had requested to splurge a little at our last destination (Sorrento) and the hotel did not disappoint! The high speed train transport in business class was comfortable and easy to navigate. The tours they chose in each city were lead by friendly and informative tour guides. The only change I would make is to the private gondola ride in Venice. It was a lovely ride but departed from one of the main tourist areas and was very crowded. There were other gondola rides we saw that were off the beaten path which I would have preferred. I was able to use WhatsApp to contact the team a couple of times during the trip with questions which was very helpful. Our tours of the Colosseum, Palantine Hill, and Roman Forum and of Pompeii were AMAZING and will be remembered for a lifetime. I would advise to arrive at the tour meeting locations early. I used Google maps to find my way and it got me close to some of the locations but I had to spend some extra time finding the right place. Also, bring your own wired earbuds because the ones provided for the tours hurt our ears. We attended a pizza and gelato making class in Florence which resulted in the best gelato we had the whole trip (and we had a lot). This was the favorite activity of my teenage boys. This is the first trip I've taken that I did not plan entirely myself and I am looking forward to using KimKim again for my next adventure. I would recommend Emi and Francesco to anyone traveling to Italy.

Activity Reviews

Day at leisure in Sorrento

Sorrento

We were able to hike to Bagni Regina Giovanna from our hotel. Enjoyed a day of sunbathing and swimming in the Bay of Naples. The kids enjoyed jumping off the rocks.

Pompeii Excavations half-day Tour

Italy

Guides were very friendly and knowledgeable. I liked how our guide was slow and relaxed and even spent some extra time there. We were able to see a lot without rushing. He made sure we stopped in the shade a lot too. Again, the earbuds were uncomfortable and hard to keep in my ear. It was interesting to see all the archaeologists working on the site while we were there.

Colosseum, Roman Forums and Palatine Hill

Rome

Wonderful tour with amazing sights to see. Earbuds hurt our ears, would like to have better quality listening devices.

Quality of Experience

Guides, Drivers and Staff

Pizza and gelato making class

Florence

This experience was perfect. Everyone loved the pizza and gelato. We were so hungry after preparing everything. I even tried anchovies on my pizza. Drinks including wine and soft drinks were provided too and we socialized with another American family which all made for a lovely evening.

Quality of Experience

Best of Venice guided walking tour with gondola ride

Italy

I loved seeing the city and learning about the architecture. I did not like the earbuds provided for the tour. They hurt our ears which made my kids take them out and ask me questions instead of listening to the guide. We came across a funeral for a gondolier that had died and got t see the special gondola that was being used.

We have been back a week now and wish we could return to the trip that Aggeliki planned for us. We took a giant leap of faith using this KimKim app which we had never heard of....to our delight it was well worth the leap of faith. Aggeliki, our representative from KimKim in Greece was a 10/10. She had everything planned out correctly including all driver pick ups and ferry trips. We made all plans including our itinerary and hotel changes, tour changes and updates right through the app with only one actual telephone call.
When our ferry was late while in Greece and we had not yet received notification from the ferry company, Aggeliki had already alerted us of the delay. She is professional and efficient and was available to us the entire trip, via the app or through whatsapp. We don't think she actually ever sleeps!
As for the trip...Aggeliki always had us arriving to our tour with extra time. I will say there was alot of wait around time in certain circumstances, but to her benefit we believe she was erring on the safe side to allow for traffic, etc. and overall delays.
Greece is not only a beautiful historic place to visit, but the hospitality of the people is a 10/10.

Marisa and the whole team of "Across Portugal" made our Portugal experience very memorable. The planning, communication and efficiency was on point. No mistakes at all..You all made our vacation very special. We liked the special treatment and the details involved in everything Marisa did for us. Ines and Sara (our guides) where very well informed and knowledgeable. Overall, everything Marisa and the team did for us was above and beyond. Thank you for making our vacation stress free, organized and memorable. Obrigado to the whole team!!!

We had a truly memorable time in Cambodia and Vietnam. As I am travel writer and travel blogger, I carefully evaluated every aspect of our trip.

We had amazing service from Dat throughout the planning stages. He was cognizant of our needs and met all our requests. He was also in contact with us during the trip and responded to two text messages we left him despite the time difference. We were really impressed with his expertise, knowledge and suggestions.We were delighted and very surprised that Dat was even able to add a couple of excursions that we requested him to handle when we were actually on the trip. We will certainly recommend Dat to all future travelers. He was just terrific.

We were only disappointed about one thing: when we requested Dat to make the airline check-in baggage payment on our behalf with the promise that we would reimburse him (as we were unable to do it online for technical reasons), he never responded to us at all. A simple No on his part would have sufficed and we would not have been kept hanging. Fortunately, we were able, eventually, to handle the matter on our own, but we do wish he had conveyed his thoughts to us on this issue (even if it would have involved a refusal because Kimkim does not handle international airline bookings).

We loved the hotels, the lavish breakfasts, the polite and efficient services of the pick-up staff and drivers everywhere. However, I do need to say that we had a very hard time understanding what the guides were saying. Either their English was too poor or their accents were too heavy. I do to know if you are able to vet and approve of the guides or not; but we lost out on a whole lot of commentary because the majority of our guides were sub-standard. Yes, they were helpful and obliging, but their verbal communication was very disappointing. We were happy that we had carried a lot of photocopied material with us from our own guide books and this information supplemented the meagre commentary we received from our guides.

All said, our trip was memorable and most enjoyable. For all these reasons, we will continue to use Kimkim for all our travel needs in the future and will also recommend your company warmly to everyone who wishes to travel. Many thanks for all your assistance. You made our travels in Cambodia and Vietnam a real pleasure and completely trouble-free.

Hotel Review

Harmony Saigon Hotel & Spa

Ho Chi Minh

Excellent hotel. Beautifully located. The welcome drink (ginger-lemon) was wonderful, There was a free mini-bar (beer) in the room (which few hotels provide), breakfast was amazing and service was superb.

Authenticity & Character

Location

Staff

They were courteous and charming and very helpful.

Cleanliness & Comfort

Activity Review

Siem Reap Arrival - Floating market visit

Siem Reap

Did not appeal too much. Not really much to see, other than the boat ride on the Tonle Sap River.

Quality of Experience

The place itself leaves one unmoved. Nothing to do with the service which was very good. The boat ride was fun, but the site has nothing much to recommend it.

Guides, Drivers and Staff

Transport