Kimkim Trip Reviews

4.8
Based on 17,323 ratings
Read 17,323 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Memorable and active week in Provence
France | Jun 20 - Jun 29, 2023

Anne-Marie
Anne-Marie G.
Austin, TX | Reviewed on Jun 30, 2023
We enjoyed the hotel and boat ride in Marseille. It was nice for everything to be walking distance. We also loved staying in Moustiers St Marie and the activities near there. Le Jas du Colombier was perfect to walk to town and hang out by the pool. The canyineering with Armand from the Verdoniers was epic. Our kids loved that so much. The kayaking with Christophe of Aquattitude was also a favorite. The horseback riding was a bit of a long and hot day for beginners. Same with biking, it was... Read more

We enjoyed the hotel and boat ride in Marseille. It was nice for everything to be walking distance. We also loved staying in Moustiers St Marie and the activities near there. Le Jas du Colombier was perfect to walk to town and hang out by the pool. The canyineering with Armand from the Verdoniers was epic. Our kids loved that so much. The kayaking with Christophe of Aquattitude was also a favorite. The horseback riding was a bit of a long and hot day for beginners. Same with biking, it was really hot and a bit challenging for the kids. We appreciated seeing the region from all these vantage points. It is really important for you to share any necessary info to be prepared ahead of time, since we are not in direct contact with the guide.

Hotel Reviews
Le Jas du Colombier
Moustiers-Sainte-Marie

We had a huge house to ourselves. Very well equipped to cook and wash clothes. We loved the salt water pool at the end of a long hot day. The views are amazing and we enjoyed eating meals outside. It is really more of a house rental, not a hotel. This should be more clear for setting expectations.

Authenticity & Character
A but cluttered with their personal items but we really enjoyed our stay.
Location
Walkable to village center
Staff
Jeanine is very welcoming.
Cleanliness & Comfort
Comfortable beds
Maison Saint Louis Vieux Port
Marseille

Great location in the middle of the city. Clean and comfortable. Convenient to everything.

Authenticity & Character
Architecture
Location
Walkable
Staff
Cleanliness & Comfort
Activity Reviews
Mountain-biking around the lake
Mountain-biking around the lake
France

A bit long and challenging for our kids. We enjoyed the picnic at the lake and biking through the region.

Quality of Experience
Guides, Drivers and Staff
Transport
Half-day Canoë kayak Excursion in the lower Verdon canyon
Half-day Canoë kayak Excursion in the lower Verdon canyon
France

Gorgeous view of the canyon and great explanations.

Quality of Experience
Guides, Drivers and Staff
Christophe from Aquattitude was phenomenal.
Transport
Horse riding in the Gorges, full-day
Horse riding in the Gorges, full-day
Moustiers-Sainte-Marie

A bit too long and not as scenic as expected. We were supposed to bring our own lunch, would have been better if provided because travelers don’t typically have packs for lunches.

Quality of Experience
Guides, Drivers and Staff
Transport
Canyoneering in the Verdon Gorges
Canyoneering in the Verdon Gorges
France

A big hit with our entire family.

Quality of Experience
Guides, Drivers and Staff
Armand was so friendly and able to adapt to each persons ability.
Transport
A day in Moustiers-Sainte-Marie
A day in Moustiers-Sainte-Marie
Moustiers-Sainte-Marie

Tons to see and do. Truly a gorgeous village. The hike to the church at the top earns you ice cream.

Quality of Experience
Guides, Drivers and Staff
Transport
Half-Day morning Cruise to Calanques National Park - small group
Half-Day morning Cruise to Calanques National Park - small group
Marseille

Fun ride and swim, but captain was not not sharing a lot of info.

Quality of Experience
Guides, Drivers and Staff
More friendly and sharing info
Transport
We walked there
Local specialist: Simon Hardy
Simon
Simon Hardy
Local specialist in Marseille, France | Replied on Jul 04, 2023
Bonjour Anne-Marie,
Thank you for this detailed review of your trip to Southern France in June! I am glad you enjoyed the knowledge and the professional behavior of the local guides you met in the Verdon region with your family. I note that we could have shared more necessary info to be prepared beforehand. We will continue improving our digital travel booklets, especially regarding outdoor activities requiring sharing of any specifications.
ça a été un plaisir de vous avoir comme voyageurs....
Read more

Bonjour Anne-Marie,
Thank you for this detailed review of your trip to Southern France in June! I am glad you enjoyed the knowledge and the professional behavior of the local guides you met in the Verdon region with your family. I note that we could have shared more necessary info to be prepared beforehand. We will continue improving our digital travel booklets, especially regarding outdoor activities requiring sharing of any specifications.
ça a été un plaisir de vous avoir comme voyageurs. Tout comme Christophe, William et vos hôtes qui me disent avoir passé de très agréables moments en votre compagnie.
Kind regards,
Simon

Sicily delights!
Italy | Jun 13 - Jun 28, 2023

Laura
Laura W.
Los Gatos, CA | Reviewed on Jun 30, 2023
Our trip from start to finish was positively amazing! Maria Grazia and team did a superb job of balancing our interests in hiking, with cultural interests in cooking/sight-seeing and traveling the countryside. The few guides we had were very knowledgeable, friendly and engaging--always on time and ready to listen to what we were most interested in learning. Our drivers couldn't have been more friendly (and always so prompt!). Our accommodations were spot on, within the historic centers of the... Read more

Our trip from start to finish was positively amazing! Maria Grazia and team did a superb job of balancing our interests in hiking, with cultural interests in cooking/sight-seeing and traveling the countryside. The few guides we had were very knowledgeable, friendly and engaging--always on time and ready to listen to what we were most interested in learning. Our drivers couldn't have been more friendly (and always so prompt!). Our accommodations were spot on, within the historic centers of the locations we stayed, and easy walking distance to just about everything. We had one guide in particular (Lorenzo) at the Valley of the Temples) who was SUPER fantastic and a perfect guide for one of the most important historical sites in Sicily (in Agrigento). His flair for language, history and animated story-telling made our tour so incredibly special.

Hotel Reviews
Palazzo Rosaria Boutique Hotel
VALLETTA

wonderfully located in the central historic district; friendly staff and fabulous accommodations.

Authenticity & Character
Not a particularly "authentic" hotel as it is fairly modern, but nonetheless a wonderful location.
Location
Staff
Very helpful/friendly staff that even got up early to make us breakfast for a 5 am departure!
Cleanliness & Comfort
Hotel Villa Ducale
Taormina

Spectacular views from atop the hillside, my only criticism is of the pool. If you are looking to "lounge" by the pool after a hot day of walking/sight seeing or boating, etc., there are no places to sit, only a pool by which to take a dip. Food here is fantastic, and because of its' location, the staff provide a free shuttle service to the main part of town, so its location (while way atop the hill) doesn't pose any difficulties for those that may be challenged walking up and down the 700+ stairs to get to town!

Authenticity & Character
Loved that this is a villa converted to a hotel, lends an amazing amount of charm/character to the experience.
Location
Staff
Cleanliness & Comfort
Palace Catania | UNA Esperienze
Catania

This hotel is wonderfully central, easy access to everything, as well as lovely amenities. Breakfast is wonderful, staff is helpful/friendly!

Authenticity & Character
Location.
Location
Easy to access all relevant historical and cultural sites, easy to get to restaurants, etc.
Staff
Cleanliness & Comfort
Algilà Ortigia Charme Hotel
Syracuse

Fabulous location on the sea! Fabulous breakfasts, great staff and wonderful recommendations by staff for dinner/lunch and activities!

Authenticity & Character
Location
Location is central within Ortigia and easy walking distance to all important sites!
Staff
Staff were amazing, wonderfully warm and super helpful.
Cleanliness & Comfort
B&B Sant'Alfonso
Agrigento

Wonderful location in the heart of Agrigento, but very glad we did not have a car as there is no easy access to this hotel. The staff were amazing, and arranged for us to have all our laundry taken to a local launderer (and returned beautifully, cleaned, folded and pressed...almost too lovely to disturb!). The proprietor goes to the pasticerria each morning to pick up fresh pastries which are a positive delight!

Authenticity & Character
Location
Easy access to everything in Agrigento, except the Valley of the Temples (which required an easy taxi ride).
Staff
Cleanliness & Comfort
B&B Khalisah
Palermo

Location seemed a little sketchy when we arrived late at night, but the historic ambiance is amazing; the owners are very friendly, accommodations and View were spectacular, but most of all the morning breakfast of homemade pastries and cakes is positively to die for!

Authenticity & Character
Location
The area seems a little sketchy (poor area of the historic district), but this can be overcome by the hospitality of the staff.
Staff
Activity Reviews
Fresh Pasta Making Class in Taormina
Fresh Pasta Making Class in Taormina
Taormina

This was a very special class, as we were the only "participants", so enjoyed a hands-on pasta making class with three different types of pastas and sauces, enjoying the meal with the chef after making the dishes.

Quality of Experience
Guides, Drivers and Staff
Not applicable for this activity.
Transport
Not applicable, as we walked.
Etna Trekking & Tasting with Masterclass Wines Doc Etna
Etna Trekking & Tasting with Masterclass Wines Doc Etna
Italy

The trekking was just a little disappointing in length, though our guide was quite good/knowledgeable! We had hoped for more trekking/less driving. The lunch is definitely the highlight of the trip, as Barbara made a spectacular meal for us, sharing the bounty of her garden, freshly made pasta and pairing local wines with each course. This was such a memorable part of our trip and something we will remember forever. She shared her recipes with me, and as an avid cook, I cannot wait to try them!

Quality of Experience
The lunch was the highlight!
Guides, Drivers and Staff
Transport
Valley of the Temples Tour
Valley of the Temples Tour
Palermo

This was one of the highlights of our trip to Sicily! This is a fantastic, soul-touching site that is vast and worth exploring every inch. Our guide, Lorenzo was highly animated, telling story after story and making the history of the site come alive. TIP: Visit the site early in the morning before either the heat or the hordes of crowds, definitely worth an early rise to see this amazing historical landmark.

Quality of Experience
Guides, Drivers and Staff
Transport
Palermo Private Walking Tour
Palermo Private Walking Tour
Palermo

Very informative, friendly guide (substitute for the guide we were supposed to have had). Gauged our interest in various historical/cultural aspects of Palermo and adjusted accordingly. Loved the "stories" she wove in about the love affairs/politics/etc behind the historical points of interest.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Maria Grazia Rubino
Maria Grazia
Maria Grazia Rubino
Local specialist in Italy | Replied on Jul 04, 2023

Dear Laura,
We're truly grateful for your kind words and glowing review! It's incredibly rewarding to know that we were able to meet your expectations.
Our team is dedicated to providing an exceptional service, and we're thrilled to know that you had a fantastic experience. If you decide to visit Italy again and need some help, don't hesitate to reach out to us :)

Best regards,
Maria Grazia

2023 African Safari Trip
South Africa | Jun 13 - Jun 25, 2023

Nigam
Nigam T.
Birmingham, MI | Reviewed on Jun 30, 2023
Nicholas and Dion were the best guide and tracker at Sabi Sands.
Harry was the best guide at Xakanaxa Delta.
People were extremely friendly at all safaris as well as Cape Town and Victoria Falls. Each safari provided unique experience that we will cherish forever. Great time.
Read more

Nicholas and Dion were the best guide and tracker at Sabi Sands.
Harry was the best guide at Xakanaxa Delta.
People were extremely friendly at all safaris as well as Cape Town and Victoria Falls. Each safari provided unique experience that we will cherish forever. Great time.

Hotel Reviews
Camp Xakanaxa
Maun

It was like living in a true jungle. Everyone from Ipeleng (Camp Manager) to Harry (The Guide) were very helpful. They provided great communication and safety walk to make us feel totally at home.

Authenticity & Character
True experience of nature.
Location
Can't expect better location than pure jungle experience.
Staff
Unbelievable. Everyone is great, specially our guide Harry
Cleanliness & Comfort
Extremely clean. Not a single issue.
Chobe Game Lodge
Serondela

Overall great experience. Not too happy with the guide. She seemed little less aggressive to find animals for us to see.

Authenticity & Character
Location
Great location
Staff
Great food.
Cleanliness & Comfort
Excellent
Victoria Falls Safari Lodge
Victoria Falls

Beautiful location for the lodge. Great rooms and excellent cleanliness. Happy (The guide) was helpful in showing us falls from all different aspects. Shopping was great.

Authenticity & Character
Location
Little away from town at the same time close driving distance to town
Staff
Knowledgeable
Cleanliness & Comfort
Very good service
Elephant Plains Game Lodge
Bushbuckridge

The whole staff from Kelly (Camp Manager) to our guide (Nicholas) and Tracker (Dion) were great people. Chef took take care of us due to our vegetarian diet needs. Nicholas and Dion were great to take us closest to animals as possible.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Commodore Hotel
Cape Town

Very friendly people. Everything is on time and great service.

Authenticity & Character
Very friendly people
Location
Walking distance from mall and water
Staff
Always ready to help. Also, paid attention to our dietary needs.
Cleanliness & Comfort
Clean rooms as hallways. Breakfast area was greatly organized.
Activity Reviews
Okavango Delta Safari
Okavango Delta Safari
Okavango Delta

One of the best experience. Our guide Harry was extremely knowledgeable. He knew exactly how to track animals. He listened to our wishes very clearly and tried his best to execute them. He has no fear of taking us close to animals while keeping our safety in mind. One of the best highlight of our tour.

Quality of Experience
Guides, Drivers and Staff
Transport
 Chobe National Park to Okavango Delta
Chobe National Park to Okavango Delta
South Africa

One of the best experience in charter plane. Travel was flawless.

Quality of Experience
Guides, Drivers and Staff
Transport
Chobe Safari Day
Chobe Safari Day
South Africa

Lodge was outstanding. Only disappointment was guid and Game Drive.

Quality of Experience
Guides, Drivers and Staff
Guide was disappointment.
Transport
Chobe Safari
Chobe Safari
South Africa

The guide was not as enthusiastic and aggressive as Sabi Sands and Okavango Delta. We believe she could have done lot more to make it significantly more exciting for us.

Quality of Experience
Guides, Drivers and Staff
Transport
Victoria Falls to Chobe
Victoria Falls to Chobe
South Africa

Everything was on time and no issue with transportation.

Quality of Experience
Guides, Drivers and Staff
Transport
Sunset cruise
Sunset cruise
Victoria Falls

Nice relaxing evening. Great view. Enjoyed.

Quality of Experience
Guides, Drivers and Staff
Transport
Tour of the falls
Tour of the falls
Victoria Falls

Happy (The guide) is very knowledgeable. Nice tour of the falls. Gave us totally new perspective after visiting the falls

Quality of Experience
Guides, Drivers and Staff
Transport
Days on Safari
Days on Safari
South Africa

Another day in paradise. Nicholas and Dion exposed us to breathe taking moment of roaring lions, within 6 inches of Elephant. What a game drive!!!!! We never imagined such a close exciting, thrilling encounter with the help of Dion and Nicholas.

Quality of Experience
Guides, Drivers and Staff
Transport
Morning and Afternoon Game Drives
Morning and Afternoon Game Drives
Sabi Sands Game Reserve

Nicholas and Dion are top of their game. They knew exactly what our wishes were and how to fulfill them. This team of duo is great at informing us as well as finding animals based on our wishes. Great time.

Quality of Experience
Guides, Drivers and Staff
Transport
Afternoon Game Drive
Afternoon Game Drive
Sabi Sands Game Reserve

Great beginning of our Safari tour.

Quality of Experience
Guides, Drivers and Staff
Transport
Full Day Cape Peninsula Tour (including lunch)
Full Day Cape Peninsula Tour (including lunch)
South Africa

Mario was very accommodating to our needs. He took us to shopping places after Peninsula Tour. Lunch was great and catered to our dietary needs.

Quality of Experience
Guides, Drivers and Staff
Staff and drivers are always either on time or ahead of time as well as ready to help.
Transport
Private City & Table Mountain Tour - Half Day
Private City & Table Mountain Tour - Half Day
Cape Town

Mario (The Guide) is the best. Very knowledgable.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Lize Enderstein
Lize
Lize Enderstein
Local specialist in Cape Town, South Africa | Replied on Jul 03, 2023

Hi Nigam,
Thank you for your wonderful and detailed feedback on all accommodations, tours, and guides.
I am happy to read that you enjoyed your overall trip, and the safari experience was good.
It was lovely working with you all. Please send my regards and special thanks to all.
Hope to hear from you again should you wish to return to beautiful Southern Africa.
All the best, Lize

We had the most wonderful time in Italy!
Italy | May 26 - Jun 7, 2023

Alissa
Alissa P.
Newport News, VA | Reviewed on Jun 30, 2023
We had the most wonderful time in Italy! We owe a huge thank you to our trip planner, problem fixer and behind the scenes guide Fabio. He took all the stressful pieces of our trip, such a booking trains, scheduling private transfers, finding wonderful tours, etc and planned it all out for us meticulously. While in Italy, he kept in contact with us checking in, asking for feedback, and was always available anytime of the day to troubleshoot. Fabio also found wonderful food and dinner... Read more

We had the most wonderful time in Italy! We owe a huge thank you to our trip planner, problem fixer and behind the scenes guide Fabio. He took all the stressful pieces of our trip, such a booking trains, scheduling private transfers, finding wonderful tours, etc and planned it all out for us meticulously. While in Italy, he kept in contact with us checking in, asking for feedback, and was always available anytime of the day to troubleshoot. Fabio also found wonderful food and dinner reservations for us, both before the trip and during. If we were unable to communicate with a restaurant or running behind due to events like the Tour de Italy bike race, he communicated with tour guides and helped cancel or change restaurant reservations. While in Rome, I suffered from sun poisoning, he was quick to find a physician that would come to me for assistance and when there was a language barrier with the agency, he immediately called and helped translate. During the trip, he took feedback from us and when he got to know our group more, he made suggestions to our future drivers and tour hosts to accommodate our preferences, such a wine tastings and food suggestions. Lastly, my husband and I had asked Fabio last minute before leaving for Italy, if he might coordinate a photographer for some belated wedding pictures, as we did not have a our wedding due to Covid-19. Fabio was able to find an amazing photographer for us last minute and made the whole day very special for us in and around Lake Como. We had a trip of a lifetime in Italy, our travels were seamless in and between the different cities and this was all due to and thanks to Fabio. I would hands down use him again if we were to go back and would also highly recommend him to anyone else going to Italy anytime soon!

Local specialist: Fabio Ilardi
Fabio
Fabio Ilardi
Local specialist in Como, Italy | Replied on Jul 05, 2023

Hi Alissa,
Thank you so much for taking the time to write a review about your recent trip to Italy. I am so happy that overall it went great and it was a real pleasure to meet you all! I am looking forward to assisting you again in the future and wish you all the best! 🙂
A presto,
Fabio

Our trip that Angela helped coordinate was wo...
Greece | Jun 17 - Jun 26, 2023

irene
irene t.
Arcadia, CA | Reviewed on Jun 30, 2023
Our trip that Angela helped coordinate was wonderful from promptly being picked up at various locations, great hotel & villa stays, amazing & appropriate tours that suited our family to the ready availability of Angela if we had any concerns and questions.
Our tour guide Eleni for the Mythology Acropolis tour kept us intrigued with her storytelling and our kitron tour with Sophia is an experience that all of us including the children will never forget.
Read more

Our trip that Angela helped coordinate was wonderful from promptly being picked up at various locations, great hotel & villa stays, amazing & appropriate tours that suited our family to the ready availability of Angela if we had any concerns and questions.
Our tour guide Eleni for the Mythology Acropolis tour kept us intrigued with her storytelling and our kitron tour with Sophia is an experience that all of us including the children will never forget.

Hotel Review
Azure Villa Santorini
Santorini

Amazing comfortable home with the best sunset views!!!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Exploring the Myth of Santorini
Exploring the Myth of Santorini
Greece
Quality of Experience
Guides, Drivers and Staff
Transport
Following Ariadne’s path in Naxos  (Wine, Spirits & Olive Oil Tasting)
Following Ariadne’s path in Naxos (Wine, Spirits & Olive Oil Tasting)
Greece
Quality of Experience
Guides, Drivers and Staff
Transport
Athens Highlights Mythology Tour
Athens Highlights Mythology Tour
Greece
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Angela (Aggeliki) Giannioti
Angela (Aggeliki)
Angela (Aggeliki) Giannioti
Local specialist in Greece | Replied on Jun 30, 2023

Yeia sou, Irene!

Thank you so much for sharing your feedback and experience.
I am really happy that the whole family enjoyed Greece and I am super happy that I was able to be part of your experience.

I would love to see coming back soon. 🙂

Take care!

Best,
Angela

Anna has our highest recommendation
Norway | Jun 15 - Jun 24, 2023

A
Andrew C.
Frisco, TX | Reviewed on Jun 30, 2023

Turning to KimKim to help plan this trip was the best decision we could have made. Anna did a great job listening and understanding what we wanted to get out of our trip and created and edited a great itinerary. When traveling, things are bound to go wrong, but any issues that arose were quickly taken care of and resolved. This eased any stress of being in a new country for the first time.

Local specialist: Anna Grindevoll Strønstad
Anna
Anna Grindevoll Strønstad
Local specialist in Norway | Replied on Jul 05, 2023

Hi Andrew! :)
Thank you for taking the time to write a review.
It was such a pleasure assisting you with your honeymoon to Norway, so glad you enjoyed your time here and we could help make it a great experience!
Wish you all the best,
Anna

Sarah was BEYOND amazing. Wow. Every day sh...
Croatia | Jun 19 - Jun 29, 2023

Kate
Kate F.
Bozeman, MT | Reviewed on Jun 30, 2023
Sarah was BEYOND amazing. Wow. Every day she planned for us was just perfect. Her communication was spot on. Can’t say enough about Sarah. Thank you so much. Read more

Sarah was BEYOND amazing. Wow. Every day she planned for us was just perfect. Her communication was spot on. Can’t say enough about Sarah. Thank you so much.

Activity Reviews
Oyster Tasting & Farming Experience in Ston Bay
Oyster Tasting & Farming Experience in Ston Bay
Dubrovnik

Highly recommend. Just incredible. Probably our favorite day of the trip.

Quality of Experience
Guides, Drivers and Staff
Transport
Hvar - cycling excursion with local snacks!
Hvar - cycling excursion with local snacks!
Hvar

I highly recommend this activity. Beautiful cycling tour with history and concluded with an amazing wine cellar wine tasting and local snacks.

Quality of Experience
Guides, Drivers and Staff
Transport
Krka National Park + lunch in the countryside
Krka National Park + lunch in the countryside
Croatia

The local lunch after the walk was one of our favorite eating experiences.

Quality of Experience
Food
Amazing local restaurant.
Guides, Drivers and Staff
Transport
Private Motor Boat Excursion to Brač & the Pakleni Islands (end in Hvar)
Private Motor Boat Excursion to Brač & the Pakleni Islands (end in Hvar)
Split

Marko the Captain and Katya were incredible. They made our day special.

Quality of Experience
Guides, Drivers and Staff
Transport
Dubrovnik Kayaking Adventure
Dubrovnik Kayaking Adventure
Dubrovnik
Quality of Experience
Guides, Drivers and Staff
Transport
Private Day Trip to Cavtat & Family Farm Day for Traditional Lunch or Dinner
Private Day Trip to Cavtat & Family Farm Day for Traditional Lunch or Dinner
Croatia

Wow. The city was worth seeing and the highlight was the local lunch after that was set up for us was outstanding.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Sarah Cosic

Spain family vacation
Spain | Jun 14 - Jun 25, 2023

Carla
Carla W.
Benbrook, TX | Reviewed on Jun 30, 2023
This is the second time we have used Kim Kim to book our European vacations so I am giving this review based off the experience we had last year. Last year, our travel agent, Antonia, who booked our trip to Croatia, exceeded our expectations. She raised the bar very high and I guess I expected the same kind of service that we did not receive with Yuri. She was available literally 24/7 and responded immediately to all my questions with texts and phone calls even with the 7 hour time... Read more

This is the second time we have used Kim Kim to book our European vacations so I am giving this review based off the experience we had last year. Last year, our travel agent, Antonia, who booked our trip to Croatia, exceeded our expectations. She raised the bar very high and I guess I expected the same kind of service that we did not receive with Yuri. She was available literally 24/7 and responded immediately to all my questions with texts and phone calls even with the 7 hour time difference. She went above and beyond. With Yuri, I had to schedule phone calls at inconvenient early morning times. He wasn’t available on the weekends either. Like I said the bar was raised high with our first experience so it was just a little disappointing. Other than Yuri’s responsiveness as compared to Antonia, the trip was amazing, we enjoyed all the highlights of Spain, the tours and transfers were seamless.
Hotels were in great locations. All in the heart of the historic districts.
We enjoyed a day trips to costa brava and our stop in Ronda. Absolutely gorgeous! Highly recommend!
Yuri booked a Seville walking tour which we enjoyed learning about the history. It was a 2 hour tour well spent. Yuri also booked a walking tour of Granada which we also enjoyed touring the city center snd cathedral. It was left to us what we wanted to see which we loved about the tour.
Overall we enjoyed our trip to Spain and we will definitely use and recommend Kim Kim for future vacations.

Hotel Reviews
Vincci The Mint
Madrid
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Casa 1800
Granada
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Molina Lario Hotel
Málaga
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Amadeus
Seville
Authenticity & Character
Location
Staff
Cleanliness & Comfort
H10 Madison Hotel
Barcelona

Great location rooms and breakfast

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Private Flamenco, City & Tapas Experience
Private Flamenco, City & Tapas Experience
Seville

I was hesitant about this because it was 4 hours long but it didn’t feel like 4 hours. We enjoyed the seeing the flamenco dancing followed with visiting 3 tapas bars. Our guide was fantastic. She knew where the good tapas bars were and more importantly what to order for us to eat. It was one of our best dining experiences for amazing variety of tapas.

Private Transfer from  {{start_location}} to {{end_location}} with Ronda Visit
Private Transfer from {{start_location}} to {{end_location}} with Ronda Visit
Spain

Worth a stop for lunch and the beautiful scenery.

Evening Tour of the Albaicín in Granada
Evening Tour of the Albaicín in Granada
Granada

This tour was custom to what we wanted to see and we loved that!

Private Day Trip to Costa Brava's Coastal Villages
Private Day Trip to Costa Brava's Coastal Villages
Barcelona

Highlight of our trip! Palafrugell is a must. We absolutely enjoyed this all day tour from Barcelona. Wonderful guide!

Quality of Experience
Guides, Drivers and Staff
Transport
Historic Landmarks Walk
Historic Landmarks Walk
Seville

We enjoyed this 2 hour walking tour of Seville. Was a great way to learn the history and to spend the morning.

Sunset Sailing in Barcelona
Sunset Sailing in Barcelona
Barcelona

The skipper was amazing. Very friendly but I don’t recommend this tour. All we did was sail off the shore a little ways out and anchored for the whole hour and a half which was boring. I like to travel the sea and make stops at coves and islands and enjoy the scenery which Barcelona does not have to offer. The Barcelona coastline is not pretty.

Quality of Experience
Boring
Guides, Drivers and Staff
Great skipper
Transport
Local specialist:

Amazing Vacation In Croatia!
Croatia | Jun 19 - Jun 29, 2023

P
Patrick R.
Aspen Hill, MD | Reviewed on Jun 30, 2023
Sarah was exceptional! She did not miss a beat before and during our amazing vacation. All of her tours and transportation vendors were professional, punctual, and extremely knowledgeable about each region we visited. Marco who took us on his boat from Split to Hvar was the best. He made our day trip so fun and was one of the many highlights . The bike tour in Hvar, kayaking in Dubrovnik with Eddie, the list goes on. Sarah, you are very good at what you do! Our trip was seamless,... Read more

Sarah was exceptional! She did not miss a beat before and during our amazing vacation. All of her tours and transportation vendors were professional, punctual, and extremely knowledgeable about each region we visited. Marco who took us on his boat from Split to Hvar was the best. He made our day trip so fun and was one of the many highlights . The bike tour in Hvar, kayaking in Dubrovnik with Eddie, the list goes on. Sarah, you are very good at what you do! Our trip was seamless, worry-free, and incredibly relaxing because you had it all under control for our party of eleven. Thank you! This was a trip of a lifetime.

Local specialist: Sarah Cosic

We absolutely loved Iceland!! Gummi helped u...
Iceland | Jun 20 - Jun 28, 2023

C
Christy L.
Indian Trail, NC | Reviewed on Jun 30, 2023
We absolutely loved Iceland!! Gummi helped us with every detail. He even made sure that we could communicate before we ever left the states since coverage is so different in Iceland. We had trouble with our first place we stayed not having a workable shower and it turned from bad to worse, we were immediately moved to an amazing place in downtown Reykjavik. The itinerary was amazing. We had so many hikes and natural wonders to view. Iceland is expensive, there is no way around that and... Read more

We absolutely loved Iceland!! Gummi helped us with every detail. He even made sure that we could communicate before we ever left the states since coverage is so different in Iceland. We had trouble with our first place we stayed not having a workable shower and it turned from bad to worse, we were immediately moved to an amazing place in downtown Reykjavik. The itinerary was amazing. We had so many hikes and natural wonders to view. Iceland is expensive, there is no way around that and we have celiac disease so have to be careful where we eat. Gummi was great and set us up in places that had kitchens or kitchenettes. so we could make a lot of our meals. The Find Me Gluten Free app works really well there if anyone needs the same accommodations. If you are coming from the states you may want to get a hotel you can check into and sleep the first day. At least a few hours. Our first day was tough because we were so tired. The ice caves were the favorite activity planned. Our guide, Pasquale, was so professional and kind. I am incredibly afraid of heights and he took care of me with all the kindness in the world to help me walk across the bridges through the cave. It was so worth it!!!! Such a beautiful wonder! We really enjoyed our days in the car going from site to site as well. When we went to see the glaciers breaking apart we spontaneously to a kodiak boat ride out to it. Peter was our guide and he was very informative and such a great guide. Next time we will spend a day in Reykjavik exploring the museums and such there instead of whale watching. I really liked the way that Gummi arranged for us to stay in the southern region instead of trying to go all over the whole island. He planned the trip just like we discussed. I just cannot say enough good things about our trip or how fabulous Gummi was. I have never met him, but my whole family thinks of him as a friend that helped us enjoy our time in Iceland.

Hotel Reviews
Konvin Hotel by Reykjavik Keflavik Airport
Keflavík

This was our final hotel and it was perfect to stay in before our flight the next morning. The rooms were much bigger than we had been use to so it was easier to repack our things. It was close to great restaurants. It was perfect for what we needed.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Welcome Hotel Lambafell
Eyvindarhólar

The hotel itself was so cool!! It had a glacier above it. The beds were great. It had a hot tub outside that was open 24 hours. We really did not know anyone else was there until the morning at breakfast. There is a really cool 100 year old pool up the mountain that is filled with an underground hot spring. The reason I rated just mid was the staff was not friendly at all. There is no one there when you check in and they had not sent us the information how to get into our room. I called on the phone at the desk as instructed. A woman came and looked at us and said " Do you need to check in" we said "yes" and she turned and started walking away. Thank goodness I followed her. She handed us our keys and turned and left. It was very obvious she did not want to be there and did not want us there. We walked through kitchen area that had all sorts of cookies/ biscuits and a pie. They had a coffee machine, tea and hot chocolate. We just assumed they were open for consumption. There was a sign that said breakfast 8-10. When showing up at breakfast we were met with the same attitude. Told they had nothing gluten free. You get mixed signals. In one sense there is everything laid out for comfort but then the staff is not welcoming at all. Cute place and I would stay again, just need to know they are not very personable.

Authenticity & Character
Of the hotel
Location
Staff
Cleanliness & Comfort
Stracta Hotel
Hella

Room was perfect for our family. We had 20 year old girl and 18 year old boy. There were beds for everyone. We have to eat gluten free and there was a frig and a stove there where we could make things. They do not accommodate gluten free with their breakfast, so eating in your room might be a better choice. Also, this was right in the middle of our trip. When we asked for laundry facilities they actually had us pack all our laundry in a bag and they washed our clothes overnight. It was handed back to us damp and unfolded (just heads up) but it was fine. We were happy to have clean clothes.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Stay Apartments Einholt
Reykjavik

This was an awful place to stay. Our shower was clogged and flooded the apartment. Finally after 5 hours someone showed up without tools and no intention of fixing it. The next day we returned to our apartment to find someone had worked on it. The shower was disgusting and their things were laying out everywhere. Then the next morning sewage started bubbling up out of the shower. Would not ever say again. They did give us a place to shower, but good grief!!

Authenticity & Character
Location
We could walk to most things
Staff
Cleanliness & Comfort
Activity Reviews
Lunar Landscapes & Healing Waters – Blue Lagoon Immersion
Lunar Landscapes & Healing Waters – Blue Lagoon Immersion
Iceland

This was the perfect end to our trip! Enjoy floating in the natural hot pool and use the mask, get a drink and just enjoy. We stayed in for about 3 hours. You can stay as long as you like. We ate at the Lava Cafe. Good food and service.

Quality of Experience
Guides, Drivers and Staff
Transport
Katla Ice Cave
Katla Ice Cave
Iceland

This was our favorite experience!! We loved our guide Pasquale. They are professional from the start. You meet in a restaurant that has the best hot chocolate I have every had is made. Then you get on a bus that takes you to the glacier and your get your footwear. The guide takes you to the cave and beyond. It is so beautiful and the experience is invigorating. I cannot recommend this enough!

Quality of Experience
Guides, Drivers and Staff
Transport
Langjokull glacier snowmobiling
Langjokull glacier snowmobiling
Iceland

The staff, transportation and experience was good. It was just sleeting and raining the entire time.

Quality of Experience
Guides, Drivers and Staff
Transport
How to be­come Icelandic in 60 minutes
How to be­come Icelandic in 60 minutes
Iceland

You actually learn things about Iceland that help with the trip in a humorous way.

Quality of Experience
Reykjavík Classic Whale Watching
Reykjavík Classic Whale Watching
Iceland

The whale tour was ok. It would have been better if whales had made their appearance more. It was cold. Staff was nice and helpful. There is a cabin on the bottom floor that has hot drinks and snacks. That was nice to warm up with.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Guðmundur Pálmason
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Guðmundur Pálmason
Local specialist in Iceland | Replied on Jul 03, 2023
Thank you so much for the kind words, it means a lot to me.
It's unfortunate that you had to experience the mess that Stay Apartments was. I don't understand how they were so incapable of handling what should have been a small issue and absolutely turning into the worst possible outcome, We've never had problems with them before, and I hope we never will again because we will avoid them like the plague from now on. I'm glad you like the alternative we booked quite spontaneously though.
I'm...
Read more

Thank you so much for the kind words, it means a lot to me.
It's unfortunate that you had to experience the mess that Stay Apartments was. I don't understand how they were so incapable of handling what should have been a small issue and absolutely turning into the worst possible outcome, We've never had problems with them before, and I hope we never will again because we will avoid them like the plague from now on. I'm glad you like the alternative we booked quite spontaneously though.
I'm also happy to hear how well you were treated by all the field guides, we do business with these companies exactly for reasons like that. It is important for us that you, our traveler, have an all-around great experience, not just that our itinerary looks good on paper.
Anyway, I'm happy you've already mentioned the "next time"..... you know where to find me for that haha, and hopefully, we can meet up then.
All the best, send my love to the family
Gummi

Family holiday
Sri Lanka | Jun 25 - Jun 29, 2023

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Debralee G.
Israel | Reviewed on Jun 30, 2023

Our guides name was Agith, he was fantastic. Very knowledgeable and patient making sure to explain every attraction we visited with meticulous detail. A real pleasure to spend time with. Dhanushka, the trip oraganizer was always available and replied to me messages immediately. We only spent 5 days in Sri Lanka, but we felt like we managed to experience way more.

Local specialist: Dhanushka Wijeyekoon
Dhanushka
Dhanushka Wijeyekoon
Local specialist in Sri Lanka | Replied on Jun 30, 2023

Hello Debralee,
Thank you so very much for the wonderful review & comments!
I am glad that you enjoyed the vacation in Sri Lanka & truly honored to be your local travel expert who planned your holiday.
Sri Lanka has so much to offer & I invite you to visit Sri Lanka again to discover & explore the beautiful island.

Stay tuned & connected with Kimkim travel !
See you soon in Sri Lanka again !
I remain at your disposal.
Thanks again,
Dhanushka

Not a great experience with KimKim
Norway | Jun 11 - Jun 18, 2023

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Janice S.
Jackson, CA | Reviewed on Jun 30, 2023
Krista was our initial planner and then other planners came into the mix. I did not like that process as information was not always transmitted accurately and at one point we had a big snafu regarding one of our destinations. It did not work for me to have probably 4-5 different trip planners working with me On the trip. I will say that Meree, the last planner we worked with, was most responsive and very empathic to the challenges we faced with our lodging.
I am not sure I would work with...
Read more

Krista was our initial planner and then other planners came into the mix. I did not like that process as information was not always transmitted accurately and at one point we had a big snafu regarding one of our destinations. It did not work for me to have probably 4-5 different trip planners working with me On the trip. I will say that Meree, the last planner we worked with, was most responsive and very empathic to the challenges we faced with our lodging.
I am not sure I would work with KimKim again. I have planned all
Of our prior European travels but decided to get professional help with this trip due to my time constraints. I have to say that for all the money we paid, we did not get very much for the money spent. Furthermore there were real problems with two of our accommodations (the best place we stayed in Norway was found by me!), and given that the primary request was around comfortable accommodations, I would
Say KimKim failed miserably. To their credit, we were later refunded some
Of Our money which I did appreciate, however that still did not truly
Compensate for our disappointment in where we stayed. I was
Clear with Krista that two of our foursome were 80 years old, and I am not sure she truly took that into consideration when making some of our arrangements. For example, the fjord safari out of Flam was totally inappropriate for the older couple traveling
With us, so they did not go. "Farm tours" were not truly "farms" so I felt a bit misled. We liked the fjord ferry to Rosendhal and that was a highlight. KimKim also neglected to give us some important transit info (eg how to get to the ferry, etc), but when I asked, they were pretty immediately responsive.
All in all, I would not use KimKim again. While some of the planners (especially Meree) were great and tuned in, I am not sure
Others were. While we made the best out of the inconveniences, I think I will go back to
Planning for myself. On balance this was an expensive lesson to learn.

Hotel Reviews
29|2 Aurland
Aurland

We loved being at the farm and the staff, especially sjorg and Anders who were fantastic. The rooms we stayed in were small but lovely, but required climbing a treacherous ladder that was quite dangerous for us and our companions who were 80. We never should have been in those rooms. That step ladder is a Lawsuit waiting to happen. Minimally no one over 50 Should be climbing up those "steps" and a railing should be installed. Apart from that , the farm Is a special place and the meals were very good.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Clean but hard to navigate our rooms. See above
Hotel Norge by Scandic
Bergen

We had received a. "Upgrade " at this hotel But when we arrived we were told that our prepaid rooms were given away. And then told we were given a "better " room. They were small, cramped, loud (practically at street Level) and the attitude of the staff was "too Bad". Very unpleasant stay

Location
Near the museums. Loved that
Staff
Being taken more seriously given their mistake in giving away our rooms
Cleanliness & Comfort
Thon Hotel Rosenkrantz
Bergen

Comfortable and spacious. Nice breakfast

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Flåmsbrygga Hotel
Flåm

Loud and not well appointed at all. No one told us that getting food after 7:30, unless reservations were made well in advance. Abd our fjord safari did not return til 8. So no dinner for us that pm

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Terribly loud, especially from the upstairs room. We did not sleep Well that nitht
Activity Reviews
Fjord Cruise to Rosendal
Fjord Cruise to Rosendal
Bergen

Lovely place to visit

Quality of Experience
Transport
Experience Aurland with a Local Guide
Experience Aurland with a Local Guide
Aurland

No real tasting of any food so a bit of a misrepresentation

Quality of Experience
Food
Guides, Drivers and Staff
Anders was a wonderful Guide
Transport
Fjord RIB Safari & Undredal Cheese Tasting
Fjord RIB Safari & Undredal Cheese Tasting
Norway
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Krista Muuk
Krista
Krista Muuk
Local specialist in Kristiansand | Replied on Jul 04, 2023

Hi Janice!
Thank you for providing this comprehensive feedback. We are really sorry to hear that the service we offer was not the right fit for you. We have a team of people working to make sure everything goes as smoothly as possible but unfortunately there are sometimes also circumstances out of our control. I'm sorry your expectations were not met but I hope that you still enjoyed your stay in Norway and got to experience the beauty of this country.
We wish you all the best!
Krista

Local knowledge + Listening + Planning = Amazing Trip
Norway | Jun 18 - Jun 28, 2023

Kevin
Kevin H.
Rosemount, MN | Reviewed on Jun 30, 2023

Anna did an excellent job in planning our 11-day trip to Norway. Listening to our interest in hiking and exploring fjords and the coast, she designed a custom trip that exceeded our expectations. It was a great adventure for my wife and me.

Local specialist: Anna Grindevoll Strønstad
Anna
Anna Grindevoll Strønstad
Local specialist in Norway | Replied on Jun 30, 2023

Hi Kevin and Janean!
Thank you so much for taking the time to write a review and the kind words! I really appreciate it!
It was an absolute pleasure assisting you with your trip to Norway - so glad you enjoyed your time here :)
Do not hesitate to reach out again, if you decide to pay another visit to Norway :)
Wish you all the best,
Anna

Great Experience
Costa Rica | Jun 16 - Jun 23, 2023

Cindy
Cindy S.
Riverside, CA | Reviewed on Jun 30, 2023
I simply loved my trip to Costa Rica. My experience with KimKim was amazing. They really worked hard to work with my budget and created 3 different itineraries for me until I was finally happy. That to me is amazing. They were so quick to respond and they worked with me in a rush last minute to quickly book my stays and tours. ALL the tour guides were amazing! And I really appreciated that the tours were kept to small groups. It made my experience more intimate and enjoyable. It was my first... Read more

I simply loved my trip to Costa Rica. My experience with KimKim was amazing. They really worked hard to work with my budget and created 3 different itineraries for me until I was finally happy. That to me is amazing. They were so quick to respond and they worked with me in a rush last minute to quickly book my stays and tours. ALL the tour guides were amazing! And I really appreciated that the tours were kept to small groups. It made my experience more intimate and enjoyable. It was my first time working with a travel agency and they did not disappoint. Thank you for making my trip an amazing one and accommodating my refunds quickly when 2 of my tours got cancelled due to matters out of our control. I look forward to working with you again and will recommend you to friends and family.

Hotel Reviews
Hotel Playa Espadilla
Manuel Antonio

This was my favorite stay out of the three I visited! The receptionist here is amazing! The food wasn't great, but there are so many restaurants literally 2 mins away walking. I loved the pool, breakfast was included, the bar was awesome, their laundry service is a fair price, and the ambience in general is really nice here.

Authenticity & Character
Location
walking distance from national park, the beach, and plenty of restaurants
Staff
The receptionist was my favorite person
Cleanliness & Comfort
Casa Luna Hotel & Spa
La Fortuna

The rooms and staff were really nice. The only negative would be that the hot tubs were definitely not hot. Although they were beautiful, we couldn't really enjoy them because of how cold we were.

Ficus Sunset Suites
Monteverde

This hotel is a very nice hotel. Only negative aspect is that there is no AC in the rooms & they make you sign off in renting their fans. However, the view from the rooms is amazing. I only stayed one night here so I can't really comment much on anything else.

Activity Reviews
Manuel Antonio National Park Guided Hike
Manuel Antonio National Park Guided Hike
Manuel Antonio

Andres from Endemic Bird Expert was my favorite tour guide to have met. His knowledge of the animals and the jungle is incredible. His personality was just the most amazing. I felt like he was spotting so many animals that others weren't catching. I strongly recommend this tour with this particular guide.

Quality of Experience
Guides, Drivers and Staff
Andres from Endemic Bird had such an amazing personality!
Transport
Arenal Volcano & La Fortuna Waterfall Hike with Lunch
Arenal Volcano & La Fortuna Waterfall Hike with Lunch
Arenal/La Fortuna

Our tour guide, Mariano from Serendipity Adventures, was AMAZING. He was so real and down to earth and had so much knowledge to share. He really made this an amazing experience. The restaurant he took us to was my favorite restaurant from the whole trip! Definitely an experience I would encourage others to take.

Quality of Experience
Food
This was the best restaurant I tried in my whole trip. I wish I could visit this restaurant again!
Guides, Drivers and Staff
Mariano from Serendipity Adventures was amazing. Great knowledge, great food recommendations, and great attraction recommendations.
Transport
Local specialist: Fiorella Miranda

We had a fantastic experience with our greece...
Greece | Jun 17 - Jun 26, 2023

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susan t.
Maryland City, MD | Reviewed on Jun 30, 2023
We had a fantastic experience with our greece vacation through kimkim! Angela was amazing - putting together many different itineraries until we had the right one. She was incredibly responsive answering all of our queries usually within minutes if not seconds!! All of the logistics were perfect and she found us some beautiful and unique places to stay that were within our budget. Some highlights were the views and kind staff at our athens hotel, amazing location of hotel and the wonderful... Read more

We had a fantastic experience with our greece vacation through kimkim! Angela was amazing - putting together many different itineraries until we had the right one. She was incredibly responsive answering all of our queries usually within minutes if not seconds!! All of the logistics were perfect and she found us some beautiful and unique places to stay that were within our budget. Some highlights were the views and kind staff at our athens hotel, amazing location of hotel and the wonderful kitron tour with sofia in naxos-not to be missed! and the incredible sunsets from our place in santorini. We were so happy with Angela and would definitely book again!

Hotel Reviews
Azure Villa Santorini
Santorini

The best sunset views in all of santorini!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Ippokampos Beachfront Hotel
Naxos
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Athens 21
Athens

Amazing-clean, kind staff, generous breakfast and gorgeous rooftop

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Following Ariadne’s path in Naxos  (Wine, Spirits & Olive Oil Tasting)
Following Ariadne’s path in Naxos (Wine, Spirits & Olive Oil Tasting)
Greece

Sofia was incredible! She kept both kids and adults engaged throughout! Not to be missed!

Quality of Experience
Guides, Drivers and Staff
Transport
Athens Highlights Mythology Tour
Athens Highlights Mythology Tour
Greece
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Angela (Aggeliki) Giannioti
Angela (Aggeliki)
Angela (Aggeliki) Giannioti
Local specialist in Greece | Replied on Jun 30, 2023

Susan and family,

Thank you so much for your review.
I am really excited to read about what a wonderful time you had here and how much you liked the accommodations and guides (especially Sofia). 🙂

When you start feeling nostalgia I will be here and more than happy to put your next trip to Greece together. There are so much more I'd love to show you and so many people I'm sure you and the kids will truly love!

Yamas!
Angela

Italian Honeymoon
Italy | Jun 8 - Jun 25, 2023

Eden
Eden H.
Centennial, CO | Reviewed on Jun 29, 2023
The trip was amazing! Our main contact, Barbara, in Venice was wonderful and so helpful. She checked in with us every few days and was a pleasure to meet. Read more

The trip was amazing! Our main contact, Barbara, in Venice was wonderful and so helpful. She checked in with us every few days and was a pleasure to meet.

Hotel Reviews
Relais Dei Papi
Rome

One step up from a hostel

Authenticity & Character
Felt like an office building
Location
Rome is a big city and this is a 20-30 min walk to most attractions
Staff
Nice but not English speaking and kitchen staff were reluctantly helpful in the morning
Cleanliness & Comfort
Beds felt like box springs, not mattresses
Hotel Residence
Amalfi

Nicest hotel of our vacation. Located right off the main square and easy to walk around Amalfi. Across the street from the beach and a beautiful town.

Authenticity & Character
Beautiful spiral staircase and terrace for breakfast
Location
Right off of the main square in Amalfi
Staff
Welcoming and helpful
Cleanliness & Comfort
Hotel Corallo
Sorrento

Ver nice hotel with beautiful views. Food was very average. It is not easy to get from the hotel to the town of Sorrento - either a 30-min walk or a scheduled shuttle from the hotel. We would have preferred to be more centrally located in Sorrento since we were only there for two nights.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Grand Hotel Cavour
Florence

Centrally located and well staffed. Breakfast was wonderful. Rooms were small and clean.

Authenticity & Character
Modern hotel
Location
Staff
Cleanliness & Comfort
HOTEL CA' AMADI
venice

The room was nice and big, right on a canal. It was fun to hang out at the window and watch the gondolas go by. But, it was also loud throughout the night being right on a thoroughfare. The breakfast was very basic and the reception desk was rarely staffed. If we had to choose again we would not stay here.

Authenticity & Character
It was relatively basic with some nice chandeliers
Location
Noisy at night
Staff
The reception desk was rarely staffed and breakfast service was lacking
Cleanliness & Comfort
Activity Reviews
Small Group tour of Colosseum underground, Palatine Hill, and Roman Forum ( max 6 people)
Small Group tour of Colosseum underground, Palatine Hill, and Roman Forum ( max 6 people)
Rome

Great guide and we remained a small group regardless of the crowds.

Quality of Experience
Guides, Drivers and Staff
Transport
Small group tour of Vatican City , Sistine Chapel & saint Peter's Basilica
Small group tour of Vatican City , Sistine Chapel & saint Peter's Basilica
Rome

Small group tour of max 6 people became a large group of 12 when we arrived. As a concession the tour agency gave us vouchers for 200 euros per person to book “our next tour” which they knew we wouldn’t be able to use because all their tours were overbooked. Felt like a scam.

Quality of Experience
Guides, Drivers and Staff
Visit of The Amalfi coast  Villages Full Day
Visit of The Amalfi coast Villages Full Day
Italy

Loved having time in Positano

Quality of Experience
Guides, Drivers and Staff
Transport
Sorrento Coast & Capri Boat Tour
Sorrento Coast & Capri Boat Tour
Italy
Quality of Experience
Guides, Drivers and Staff
Transport
Private guided tour of the Uffizi and Accademia Galleries (4 hours)
Private guided tour of the Uffizi and Accademia Galleries (4 hours)
Florence
Quality of Experience
Guides, Drivers and Staff
Full day excursion to Pisa and Lucca
Full day excursion to Pisa and Lucca
Italy
Quality of Experience
Guides, Drivers and Staff
Transport
Venice Gondola Ride
Venice Gondola Ride
Venice
Quality of Experience
Guides, Drivers and Staff
Venice walking tour
Venice walking tour
Italy

Silvia was a great guide and helped us navigate the large crowds

Quality of Experience
Guides, Drivers and Staff
Local specialist: Valeria Arcangeli
Valeria
Valeria Arcangeli
Local specialist in Rome | Replied on Jun 30, 2023

Hi Eden,
I am glad you had a wonderful time here in Italy and I am so sorry about the Vatican issue.
Hope you had the chance to enjoy the masterpieces display there as well.

thanks, Valeria

KilKim was very helpful
Galapagos Islands | Jun 22 - Jun 27, 2023

J
Jason C.
Kingston, NY | Reviewed on Jun 29, 2023

Kim Kim provided a great trip itinerary. All of the guides and transportation were on time. The local guides were very knowledgeable and helpful and kind. We very much enjoyed the time we spent a Kicker Rock and Bartolomé Island.

Local specialist: Lucia Cazar
Lucia
Lucia Cazar
Local specialist in Ecuador | Replied on Jun 29, 2023

Hello Jason,
I hope you are doing great!

Thank you so much for trusting us, we are always happy to receive this kind of review, we are constantly improving our services to make our passengers happy.

Best regards,
Lucía :))

Our Iceland adventure was chock full of vigor...
Iceland | Jun 19 - Jun 28, 2023

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Jerry S.
Ashburn, VA | Reviewed on Jun 29, 2023

Our Iceland adventure was chock full of vigorous activity and natural splendor. We loved it all. Your planning went quite well (except for one tour that would have required us to awaken at 5:30 to catch the ferry…but we were able to change timing with providers), and delivered as promised. Guides for lava tunnel, glacier hike, lagoon kayaking, whale watching (we saw four!) and Reykjavik food walk were all personable and well prepared. Hotels and food also first rate. We came home tired but happy. Grateful to Terry for making it happen!

Local specialist: Terry Stanley
Terry
Terry Stanley
Local specialist in Canada | Replied on Jun 30, 2023

Hi Jerry, Thank you so much for the wonderful review. Coming home "tired but happy" is a great testimonial in itself. And I'm thrilled that you loved it all. It was a pleasure working with you to make this happen! Cheers. Terry

La atención el cuidado de cada una de las per...
Guatemala | Jun 12 - Jun 17, 2023

Silvia
Silvia R.
Houston, TX | Reviewed on Jun 29, 2023

La atención el cuidado de cada una de las personas que hicieron posible un tour maravilloso para mi hermana y para mi fue genial con personas geniales cada Guia en cada lugar nos enseñaron la historia de cada lugar el chofer Don David los guías Diana Sr Oscar Sr Odilio todos fueron extraordinarios GRACIAS y Eduardo quien fue nuestro enlace con ellos

Local specialist: Eduardo Celada
Eduardo
Eduardo Celada
Local specialist in Antigua, Guatemala | Replied on Jul 06, 2023

Muchas gracias por tus comentarios y deseamos que tus vacaciones hayan sido placenteras y que en base a tu experiencia puedas recomendarnos en un futuro cercano.
Saludos y Guatemala siempre te espera con los brazos abiertos.
Eduardo

Amazing adventure. Perfect Trip!!!
Morocco | Jun 17 - Jun 28, 2023

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Sophia B.
Port Washington, NY | Reviewed on Jun 29, 2023

Amazing adventure. Kimkim could not have been a better service to book with. We had the absolutely most amazing time in Morocco & saw so much of the beautiful country. Communication was exceptional, any question or minor issue (we got the stomach bug) was quickly answered and taken care of by them. Our driver, Samir could not have been better. We were absolutely obsessed with Samir, he was professional, informational and truly made our trip once of a life time. We could not have nicer things to say about Samir. Thank you Kimkim for setting us up with an incredible trip to morocco!

Local specialist: Mohamed El Asely
Mohamed
Mohamed El Asely
Local specialist in Atlas Mountains | Replied on Jun 30, 2023
Hi Sophia, Thank you so much for sharing your incredible experience with us! We're thrilled to hear that your adventure in Morocco was nothing short of amazing. It's wonderful to know that our service through kimkim exceeded your expectations and played a significant role in making your trip memorable. We're glad that our communication was exceptional, allowing us to promptly address any questions or minor issues that arose during your journey. Your comfort and satisfaction are of utmost... Read more

Hi Sophia,

Thank you so much for sharing your incredible experience with us! We're thrilled to hear that your adventure in Morocco was nothing short of amazing. It's wonderful to know that our service through kimkim exceeded your expectations and played a significant role in making your trip memorable.

We're glad that our communication was exceptional, allowing us to promptly address any questions or minor issues that arose during your journey. Your comfort and satisfaction are of utmost importance to us, and we're delighted that we could assist you along the way.

We're especially pleased to hear such high praise for your driver, Samir. We take great pride in working with experienced and professional local guides who truly enhance the travel experience. We'll be sure to pass along your kind words to Samir, as we know he'll be delighted to hear how much of an impact he made on your trip.

Once again, we sincerely appreciate your trust in us to plan your trip to Morocco. If you ever decide to explore another destination, please don't hesitate to reach out. We'd be more than happy to assist you in planning another incredible journey.

Warmest regards,
Mohamed

Why travelers love kimkim

Custom trips for independent travelers who are too busy to plan
Customize your trip with the help of a local travel specialist

Kimkim has handpicked the world’s top local travel specialists so you will have peace of mind and an unforgettable trip that meets your exact requirements.

Authentic travel experiences

Kimkim’s local specialists ensure that you will have the best experience based on up-to-date local insights. On top of that, the vast majority of your money will go straight to support and grow local economies.

Secure & easy booking

Once you are happy with the trip, you can easily book via kimkim’s secure payment platform.

Local support during your trip

You can always reach your local specialist with a quick message or call in case you hit a snag during your trip, or simply want some great local recommendations.