Kimkim Trip Reviews

4.8
Based on 16,009 ratings
Read 16,009 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Our first trip to Greece!!
Greece | Jul 5 - Jul 14, 2022

Braedon
Braedon G.
Canada | Reviewed on Jul 27, 2022
Angela was fantastic to work with! She was there the whole way to help with any issues we had or anything we needed changed! It was an amazing trip overall, all the hotels we stayed in felt super safe and were in good areas. If anyone is wondering if they should do a sunset catamaran in santorini, it is a MUST!!! It was beautiful!! I would definitely suggest working with Angela to friends. Thank you soo much for all the help and our amazing trip to paradise :) Read more

Angela was fantastic to work with! She was there the whole way to help with any issues we had or anything we needed changed! It was an amazing trip overall, all the hotels we stayed in felt super safe and were in good areas. If anyone is wondering if they should do a sunset catamaran in santorini, it is a MUST!!! It was beautiful!! I would definitely suggest working with Angela to friends. Thank you soo much for all the help and our amazing trip to paradise :)

Hotel Reviews
Belle Epoque Suites
Athens

It was a nice hotel! Very clean and the elevator was really cool. Was also very central which was nice since we walked everywhere.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Artion Boutique by Enorme
Iraklio

Loved this hotel!! The staff were amazing and helped us find how to get where we needed to go. Breakfast was always amazing. Would definetly recommend this spot.

Authenticity & Character
Location
Short walk to tourist areas and restaurants
Staff
Cleanliness & Comfort
BEST SHOWERS EVER
Sigal Villa
Santorini

The staff here were the most genuine from our whole trip. What this hotel lacks in location to fora and oia it more than made up for with in the hosts. They were so friendly and we loved the sunrise and sunset from the pool area!! Great morning reading spot

Authenticity & Character
Location
Too far to walk to other spots on the island
Staff
Cleanliness & Comfort
Ivis 4 Boutique Hotel
Athens

Loved the restaurant being in the hotel and the hotel was very clean and overall a great place to stay in athens

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Athens Highlights Mythology Tour
Athens Highlights Mythology Tour
Greece

We were with costa and it was an amazing tour. He was super knowledgeable and I felt like he was really enjoying himself as we walked around. All the architecture was absolutely jaw dropping

Quality of Experience
Guides, Drivers and Staff
Transport
We had to find our own way back to the start
Your Tailored Elafonisi Escape: Cretan  Dream Where Time Doesn’t Exist from West
Your Tailored Elafonisi Escape: Cretan Dream Where Time Doesn’t Exist from West
Greece

Dimitrus!!!!!!! Our driver Dimitrius was the best part of this event! We had a great time learning about the island and laughing with our driver! The beach was cool but I loved seeing the whole island on the drive more!!

Quality of Experience
Need more time at the beach
Guides, Drivers and Staff
Transport
Catamaran Sunset Cruise
Catamaran Sunset Cruise
Santorini

This was the highlight of the whole trip!! The sunset was stunning and the ride around the island and swimming was a dream.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Angela (Aggeliki) Giannioti
Angela (Aggeliki)
Angela (Aggeliki) Giannioti
Local specialist in Greece | Replied on Jul 28, 2022

Hey Braedon!

Thank you so much for your review and your kind words.
I am super happy that you guys had a great vacation and enjoyed your time here with us.
It was a pleasure assisting you all the way. You are a very sweet couple!
Awesome pics by the way!

I would love to assist you with your next Greece vacation planning and show you some other amazing spots of my country. 🙂

Take care and always have fun!

My warmest regards,
Angela

Twice Postponed Norway Exploration Turns out Perfectly!
Norway | May 30 - Jun 12, 2022

Daniel
Daniel B.
Waterford, CT | Reviewed on Jul 27, 2022
Tricia and the entire Kim Kim Team
Please accept our sincere appreciation for all the work you and the KimKim team put in to make our travels so enjoyable. We had a wonderful trip exploring Norway (and a wonderful three days in Stockholm!). All the logistics, the accommodations across Norway and tours were first rate. But most importantly, we appreciate the extra work that went into scheduling this entire trip at least twice and perhaps even three times. Everyone understands the...
Read more

Tricia and the entire Kim Kim Team
Please accept our sincere appreciation for all the work you and the KimKim team put in to make our travels so enjoyable. We had a wonderful trip exploring Norway (and a wonderful three days in Stockholm!). All the logistics, the accommodations across Norway and tours were first rate. But most importantly, we appreciate the extra work that went into scheduling this entire trip at least twice and perhaps even three times. Everyone understands the unprecedented disruptions to travel that COVID cost, but none the less, it caused organizations like yours to deal with unique and daunting scheduling, cancellation and rebooking issues. Through all those stressful times, you and Hilde and your other co-workers kept us informed, and did so with a professional, pleasant and positive attitude which was very much appreciated by both my wife and I. The Norway we experienced was a beautiful mixture of colors, from midnight sun on costal rocks and waters to the shine of rosy cheeks and friendly smiles, from multi-colored Bergen store fronts to deep red isolated barns, all never far from the deep greens of spring grasses and just the right amount of mountaintop snow. Thank you for all the effort that went into making our experience one we will never forget.
With deep appreciation
Dan and Jane Brannegan

Hotel Review
Bergen Børs Hotel
Bergen

Wonderful staff, great room and fantastic restaurant, centrally located. Quite perfect.

Local specialist: Tricia Cantlon
Tricia
Tricia Cantlon
Local specialist in Oslo | Replied on Aug 04, 2022

Thank you again for your kind words and sharing this review, Daniel. You have such an eloquent way of describing my home that I appreciate so deeply. You both deserved a wonderful trip after such a long wait. Thanks for visiting, and giving me (and Hilde!) the pleasure to guide your experience.

Everything was superior and far more than I e...
Greece | Jun 25 - Jun 30, 2022

Stephanie
Stephanie T.
San Diego, CA | Reviewed on Jul 27, 2022
Everything was superior and far more than I expected. Thank you so much for taking care of us on our first ever international trip. We felt safe and we were happy the entire time. Read more

Everything was superior and far more than I expected. Thank you so much for taking care of us on our first ever international trip. We felt safe and we were happy the entire time.

Hotel Reviews
Elia Ermou Athens Hotel
Athens

It is in the heart of everything but I felt safe and it was beautiful.

Authenticity & Character
Updated and aware of the changing times.
Location
It’s in the heart of the city.
Staff
Very attentive and kind.
Cleanliness & Comfort
Incredibly clean. Loved the hamman.
Mykonos Ammos
Mykonos

Absolutely amazing and beautiful.

Authenticity & Character
Everyone was kind and respectful.
Location
Gorgeous scenery.
Staff
Everyone was so kind.
Cleanliness & Comfort
It was clean and comfortable in our room. All of our needs were met.
Kasimatis by La Perla
Santorini

Luxurious.

Authenticity & Character
Everything.
Location
Perfect spot for being accessible to other areas.
Staff
Perfect!!!Attentive!!!Amazing!!!
Cleanliness & Comfort
Beyond clean and comfortable.
Activity Reviews
Santorini - The Island
Santorini - The Island
Santorini
Quality of Experience
Guides, Drivers and Staff
Transport
Mykonos - Beach Hopping Tour
Mykonos - Beach Hopping Tour
Mykonos
Quality of Experience
Thank
Guides, Drivers and Staff
Transport
Santorini - Walk, Drink, Eat Sunset Small Group Tour
Santorini - Walk, Drink, Eat Sunset Small Group Tour
Santorini
Quality of Experience
Food
Guides, Drivers and Staff
Kosti!!! He is so perfect for this!!!
Transport
Santorini - Sights, Wines & Clicks Private day tour
Santorini - Sights, Wines & Clicks Private day tour
Santorini
Quality of Experience
Food
Guides, Drivers and Staff
Kosti!!!
Transport
Athens - The City
Athens - The City
Athens
Quality of Experience
Guides, Drivers and Staff
Transport
Athens - Acropolis at Sunset & Plaka neighborhood | Private tour with an archaeologist/guide
Athens - Acropolis at Sunset & Plaka neighborhood | Private tour with an archaeologist/guide
Athens
Quality of Experience
Guides, Drivers and Staff
She was so Knowledgeable of the history of Athens.
Transport
Local specialist: Rebecca Skevaki
Rebecca
Rebecca Skevaki
Local specialist in Greece | Replied on Nov 15, 2022

Dear Stephanie, Thanks for the fantastic review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.
We look forward to working with you again in the future!
Rebecca and the GrecianLux Team

Kimkim was exactly what I was looking for - e...
Spain | Jul 15 - Jul 23, 2022

B
Beth S.
Dallas, TX | Reviewed on Jul 27, 2022
Kimkim was exactly what I was looking for - easy to use and easy to communicate. I’d definitely use them again. Read more

Kimkim was exactly what I was looking for - easy to use and easy to communicate. I’d definitely use them again.

Hotel Review
Hotel Boutique Molino del Arco
Ronda Málaga

This hotel is a bit outside of town, but totally worth the drive. Amazing views, cozy rooms, and extremely friendly staff made it all worth it. The hotel has been a family since the 17th century making olive oil and I loved that we had it at breakfast and was able to purchase some to bring home.

Authenticity & Character
Location
Staff
Fernando was the best!
Cleanliness & Comfort
Activity Reviews
Cádiz Bike Tour
Cádiz Bike Tour
Cádiz

Fabio was an excellent host and was open minded as we took a detour on the traditional bike tour and ended up jumping off a bridge with locals into the water. He made the tour extra special for us because he listened to our needs. We loved that he was local and surprised us with photos as well.

Quality of Experience
Guides, Drivers and Staff
Transport
Tapas & Flamenco Experience in Seville
Tapas & Flamenco Experience in Seville
Seville

Our guide Costanza told us about the history of the town, and history of the dance. We love that she took us to local restaurants with excellent food that we would’ve just walked by on our own if she wasn’t with us.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist:
Yuri
Yuri I.
the Netherlands | Replied on Jul 27, 2022

Beth, thank you so much for your review! I'm really glad you enjoyed your trip. Would be glad to welcome you to kimkim.com at the next destination.

What an amazing trip! Tricia’s itinerary was ...
Norway | Jul 17 - Jul 26, 2022

P
Peter C.
Oceanside, NY | Reviewed on Jul 27, 2022

What an amazing trip! Tricia’s itinerary was spot on and more importantly she was always there to help us along the way. When SAS cancelled our flight to Svolvaer, Tricia found a solution that kept us on schedule so we would not miss a single minute of this beautiful country, kudos to Tricia and the Kim Kim team!
Peter

Local specialist: Tricia Cantlon
Tricia
Tricia Cantlon
Local specialist in Oslo | Replied on Aug 04, 2022

Thank you from the bottom of my heart, Peter! It was lovely to have you guys here, and I'm so thankful it all worked out with the flights. Dani's photos are marvelous. I love seeing a sneak peek into your adventures! Take care and good luck on future travels :)

Amazing 2 week family tour of Spain
Spain | Jul 12 - Jul 20, 2022

Carlo
Carlo B.
South Lake Tahoe, CA | Reviewed on Jul 27, 2022
We are so happy with the trip that Marina help plan for us. It was a 2 week tour of Spain which was curated for our family of four - where we wanted to see great architecture and museums, eat great food and learn about the amazing and varied culture throughout Spain. Highlights included our guides in San Sebastián - Diego and Toledo - Javi. Both were extremely personable, passionate about their city, and were great with our two boys. Accommodation were excellent - always in the heart of... Read more

We are so happy with the trip that Marina help plan for us. It was a 2 week tour of Spain which was curated for our family of four - where we wanted to see great architecture and museums, eat great food and learn about the amazing and varied culture throughout Spain.

Highlights included our guides in San Sebastián - Diego and Toledo - Javi. Both were extremely personable, passionate about their city, and were great with our two boys.

Accommodation were excellent - always in the heart of the city allowing for walking everywhere. In particular, Hotel Palacio in Granada offered the most stunning view of the Alhambra.

Mariana was extremely attentive, making changes on the fly as needed. In particular when accommodations were not appropriate in Bilboa (non adjoining rooms), she was able to switch us to a different hotel within minutes.

Overall an amazing experience!

Local specialist: Marina Courtaut
Marina
Marina Courtaut
Local specialist in Madrid | Replied on Jul 28, 2022

Hi Carlo, thank you so much for taking the time to write this review! I will pass your kind words to all the team. I am glad to hear that all the family enjoyed the trip and the guided visits, this is what our team always strives for. Hotel Palacio in Granada has certenly a beautiful view of the Alhambra :) It has been a true pleasure working with you to plan your family trip to Spain and I hope our paths meet again for your next adventures. All my best, Marina

Norwegian Bucket List Vacation! Tricia was absolutely incredible! From the be...
Norway | Jul 17 - Jul 26, 2022

D
Dani L.
Mineola, NY | Reviewed on Jul 27, 2022

Tricia was absolutely incredible! From the beginning, Tricia listened to and checked off everything I asked for making my Norwegian bucket list adventure come true! She was amazing in helping us with flight changes due to SAS being on strike, was able to extend our car rental and get us last minute accommodations because of the strike. My dream vacation would not have happened if it weren't for her. Thank you for the most memorable, awesome, amazing, dream vacation of a lifetime!!!!

Local specialist: Tricia Cantlon
Tricia
Tricia Cantlon
Local specialist in Oslo | Replied on Aug 04, 2022

I went through all of your photos, they are amazing! Thank you for sharing these memories and letting me be the one to organize your trip. You guys handled the crazy flight situations with such patience and optimism. I'm so glad it all worked out, and you came out of your bucket list trip a positive experience.
Take care - until we meet again :)

Trip to England—4 days in London, 3 days in English Country Side (Bath, Stonehenge, Oxford, Cambridge)
England | May 29 - Jun 6, 2022

M
Madison P.
Bowling Green, KY | Reviewed on Jul 27, 2022
Our trip to England was absolutely phenomenal. From the beginning of planning the trip to the moment we got home everything was fun & easy. Stephen was fully accessible at all times when it came to planning the perfect trip. He went back & forth with me several times planning & making changes to make sure we were able to have the exact kind of trip we were wanting. All of our tour guides were very informative and interactive! While we were in England anytime we needed to contact one of the... Read more

Our trip to England was absolutely phenomenal. From the beginning of planning the trip to the moment we got home everything was fun & easy. Stephen was fully accessible at all times when it came to planning the perfect trip. He went back & forth with me several times planning & making changes to make sure we were able to have the exact kind of trip we were wanting. All of our tour guides were very informative and interactive! While we were in England anytime we needed to contact one of the KimKim members we received feedback from them instantly. Any issues we had were quickly corrected and fixed. I only have the best things to report on Stephen, William and the entire KimKim team who helped plan this once in a lifetime trip to England for the Queen’s Platinum Jubilee! Thanks again for everything guys! Will definitely be using KimKim again in my future travels.

Hotel Reviews
Graduate Cambridge
Cambridge
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hampton by Hilton Bath City
Bath
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Trebovir Hotel
Kensington, London

Rooms extremelyyyy small. At least one tube stop away from any sight seeing for tourists. And they lock the outside doors at a certain time, which is great for safety, but when you’re out enjoying the night life in London it makes it difficult to get back to your room. The breakfast was included & very filling, and the staff was always nice.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Tower of London Early Access Tour with Beefeater
Tower of London Early Access Tour with Beefeater
London

We went on this tour after the black cab tour so we weren’t able to really get to have the time in the tower that we would have liked. We were somewhat rushed but we did get in to see the Crown Jewels. I’m not sure what the “early access” means for this tour because our entrance time for the tour was 4pm and the tower closed at 5pm. We were unable to do the true beefeater tour. I’d recommend to other travelers if you want to visit the Tower of London and truly get the full experience go at the beginning of the day so you have all the time you want in the Tower to see everything. There’s so much history & interesting facts to learn about while there!

Quality of Experience
A better entrance time to get to have the full experience
Transport
Simply Windsor Castle - Afternoon Tour with transport
Simply Windsor Castle - Afternoon Tour with transport
London

Loved loved LOVEDDDD this trip!!! Anyone who goes make sure you get a map and the audio recording guide. Make SURE to go inside the chapel in the Windsor grounds too. One of my favorite parts of the entire tour, so many historically famous Kings & Queens burial sites are in the cathedral.

Quality of Experience
Guides, Drivers and Staff
Transport
Black Cab Tour of London
Black Cab Tour of London
London

One of our favorite tours of the entire trip. Our tour guide was phenomenal and very informative! It was so fun to zip around London in the black cab and see the main hotspot sites as well as other ones we wouldn’t have otherwise known about. Such fun & definitely recommend!

Quality of Experience
Guides, Drivers and Staff
Transport
High tea at the Savoy Hotel
High tea at the Savoy Hotel
London

We went to the Savoy for high tea after the Trooping of the Colours celebrating the Queen’s Platinum Jubilee. It was the perfect place for tea after such a fun & celebratory day! Beautiful setting & lovely live music. The food was delicious & the staff was very welcoming and friendly.

Quality of Experience
Guides, Drivers and Staff
Transport
Hampton Court Palace - private tour.
Hampton Court Palace - private tour.
London

Tour guide was very informative & interactive. The tour actually turned out to be more of an architectural tour which we weren’t aware of ahead of time. We were expecting more of a historical tour specifically about the Tudors (Henry VIII). I told our tour guide this and she was very well informed on this part of history about Hampton Court Palace as well so it wasn’t really an issue, we were still able to get the experience we were wanting. I’d be specific and clear about what your tour guide will be including in the tour before booking.

Quality of Experience
Guides, Drivers and Staff
Transport
Literary tour of Bath
Literary tour of Bath
Bath

This was a wonderful way to walk around & see all of Bath! The most BEAUTIFUL town, probably my favorite one of the entire trip. This tour gives you all the Jane Austen deets, as well as lots of sights for Bridgerton fans (which I am!). However, it doesn’t give as much background on the Roman Baths and Romans in general if that is something you’re looking for. Our tour guide Dianne was SO informative on all of the Jane Austen time period information. She was a lovely guide and we had a wonderful time with her.

Quality of Experience
Guides, Drivers and Staff
Transport
Cambridge by the flow of the Cam river
Cambridge by the flow of the Cam river
Cambridge

This was without a doubt in our top two favorite things we did on this trip (The first being seeing the Queen & Royal Family during the Trooping of the Colour celebrating the Jubilee!) Punting down the canals of Cambridge was so peaceful & relaxing. Beautiful scenery & lovely punting guide who made for great conversation! Take a bottle of champagne or two & some plastic cups with you ahead of time to enjoy during the tour!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: William Armstrong
William
William Armstrong
Local specialist in UK | Replied on Jul 27, 2022
Dear Madison & Charles, Thank you for this 5-star review. We are really happy to see the detailed review, as your time is precious. It was a pleasure for myself, Stephen, and the team to organize this for you and allow you to experience the Queen's 75th jubilee in such a special way. These types of themed requests are really interesting to work on! Thank you for trusting in us to create your tailormade vacation in England. Spring is a great time to travel here and we are happy that... Read more

Dear Madison & Charles,

Thank you for this 5-star review. We are really happy to see the detailed review, as your time is precious. It was a pleasure for myself, Stephen, and the team to organize this for you and allow you to experience the Queen's 75th jubilee in such a special way. These types of themed requests are really interesting to work on!

Thank you for trusting in us to create your tailormade vacation in England. Spring is a great time to travel here and we are happy that you had a great time.

Of course, we have noted your comments about room size in London.

Best regards!
Stephen

The trip was overall great. I would of liked...
Costa Rica | Jul 7 - Jul 20, 2022

D
Deborah D.
Lake Forest, CA | Reviewed on Jul 27, 2022
The trip was overall great. I would of liked if Olman was able to be reached on weekends in case of an emergency. I feel that KimKim needs to make sure people that they work with in other countries are available to their clients all the time if they are traveling within their country. Tour excursions should be booked as weather permitted. As thunderstorms in their winter are most likely in the afternoon, morning excursions would be more appropriate. I loved everywhere we went and our... Read more

The trip was overall great. I would of liked if Olman was able to be reached on weekends in case of an emergency. I feel that KimKim needs to make sure people that they work with in other countries are available to their clients all the time if they are traveling within their country. Tour excursions should be booked as weather permitted. As thunderstorms in their winter are most likely in the afternoon, morning excursions would be more appropriate. I loved everywhere we went and our lodging was really good. My favorite areas were the rainforest and cloud forest as the beautiful tropical lushness of the country is simply gorgeous. A must is to zip line in Monteverde and white water rafting in La Fortuna/Arenal. I added the chocolate tour which included coffee and sugarcane. It was hands on and a great learning experience. I look forward to returning to Costa Rica soon.

Hotel Reviews
Monteverde Lodge & Gardens
Monteverde

I really enjoyed this hotel. Upscale, classy hotel with good food and presentation. Small room but a cottage feel. Pretty grounds.

Authenticity & Character
Classy feel
Authenticity & Character
Location
Close enough to walk to town to eat at a local restaurant that was really good
Location
Staff
Very. Nice
Staff
Cleanliness & Comfort
Cleanliness & Comfort
Jungle Vista Boutique Hotel
Manuel Antonio

Our room was very nice. We had a tree outside our room that belonged to a sloth so we enjoyed watching her in her several positions. We also saw a howler monkey on our tree as well as a white bearded monkey. I liked that it had a kitchenette as well.

Authenticity & Character
Small boutique hotel with hardly any other travelers
Location
Staff
Cleanliness & Comfort
It always felt so clean and the jungle view was nice
Local specialist: Olman Romero
Olman
Olman Romero
Local specialist in San Jose, Costa Rica | Replied on Jul 27, 2022

Hello Deborah & Barry,

Thanks for your review!
I hope you have enjoyed your trip to our country.
I know you did not enjoy some excursions because of the weather, I apologize for that.

Thanks for your review, we need to know your opinion to improve our services

Pura Vida!
Olman

Nova Scotians visit Iceland
Iceland | Jun 1 - Jun 7, 2022

Ian
Ian M.
Canada | Reviewed on Jul 27, 2022
Hi, we had a great trip. Cant say enough about the landscapes astonishing beauty .
The super jeep and iceberg tour was perfect, we also had great weather for both. Our 2 guides were so friendly and knowledgeable. Not very good at remembering names lol. Jeep tour we had a woman guide, blonde , used initials I think for a nick name, Ice berg tour was a dark haired younger tatooed guy, both excellent.
We did all what you had on our to do list , also the options and as well as a few other...
Read more

Hi, we had a great trip. Cant say enough about the landscapes astonishing beauty .
The super jeep and iceberg tour was perfect, we also had great weather for both. Our 2 guides were so friendly and knowledgeable. Not very good at remembering names lol. Jeep tour we had a woman guide, blonde , used initials I think for a nick name, Ice berg tour was a dark haired younger tatooed guy, both excellent.
We did all what you had on our to do list , also the options and as well as a few other things, we hiked one day over 16 K. Oh we did skip the sculpture walk in Reykjavic.
All the places we visited were memorable. One place not on our list was the Lava museum, we stopped there as it was raining that day. We really enjoyed it and have recommended it to others.
Sorry for being so long to reply, we have been so busy. Thank you Jenny for everything, and also to your team for caring for us as well when we had a few issues . We have recommended KIMKIM to others as well!!

Activity Reviews
Explore Fjallsárlón Glacier Lagoon by Boat
Explore Fjallsárlón Glacier Lagoon by Boat
Iceland

Great to sail close to the icebergs. The zodiac was able to get closer to the glacier face and we were able to see a section of ice break off. It was awesome to hear the sounds of breaking ice , like thunder. The guide was very informative and was able to get us all to ask questions

Quality of Experience
Catching an iceberg calf off the glacier
Guides, Drivers and Staff
friendly, informative, went closer to the glacier as he expected to see ice break away form the face, and we did see and capture this on video
Transport
safety first, but also a little on the adventurous side
Blue Lagoon
Blue Lagoon
Iceland

we were there in the evening, I think best for us to relax before turning in. However we would have enjoyed staying in the water longer , but the lagoon was closing, however this was our choice to go later to relax. Highly recommend the experience , just seemed as we and others had the same question. where are the towels. lol

Quality of Experience
all of it
Guides, Drivers and Staff
courteous, helpful
Transport
We stayed at the Northern Light inn. Transport to the lagoon was included, but not to return at the closing time of the lagoon. we walked, but it was quite cool and it was light rain
Local specialist: Jenny Booth
Jenny
Jenny Booth
Local specialist in Guildford | Replied on Aug 01, 2022

I'm glad you chose to take the Jeep tour and include the hiking too. When we spoke I felt like this was really something you would enjoy.
We use the top rated tour companies and it's great to hear you were pleased with your guides, they really love what they do!
I'm a little envious, I have to say, that you got to witness ice breaking off the glacier, what a sight that must have been!
Thank you for letting me plan your special trip.

Amazing honeymoon!
Italy | Jun 29 - Jul 10, 2022

Colleen
Colleen Y.
Santa Monica, CA | Reviewed on Jul 27, 2022
We used kimkim to help us plan our honeymoon to Italy (Rome, Venice, Amalfi Coast). The entire process from start to finish was so easy for us - all thanks to Valeria! We had an initial consultation with her to discuss what we were hoping for out of the trip and the trip itinerary she created did not disappoint. We spent 12 magical days in Italy and every part of the trip was seamless. It felt like our trip was dummy proof, haha -- because it was so well organized. Our travel leader based on... Read more

We used kimkim to help us plan our honeymoon to Italy (Rome, Venice, Amalfi Coast). The entire process from start to finish was so easy for us - all thanks to Valeria! We had an initial consultation with her to discuss what we were hoping for out of the trip and the trip itinerary she created did not disappoint. We spent 12 magical days in Italy and every part of the trip was seamless. It felt like our trip was dummy proof, haha -- because it was so well organized. Our travel leader based on Rome, Daniela, was so amazing - we were able to ask her any questions we had through Whatsapp while we were on our trip, which was so helpful. It was a wonderful honeymoon and we would 100% book through kimkim again in the future!

Hotel Reviews
Bonvecchiati Palace
Venice

Lovely hotel with nice staff. Great location!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Marina Riviera
Amalfi

Truly amazing. We got an oceanside room and the view was insane!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Della Conciliazione
Rome

Great location. Friendly staff and clean modern rooms.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Valeria Arcangeli
Valeria
Valeria Arcangeli
Local specialist in Rome | Replied on Jul 27, 2022

Hi Colleen,
thanks for your kind words...
I am so glad you enjoyed your time together with your husband.
It was my pleasure organizing everything... I loved it.
It was a very good itinerary.
I hope to help you organize another one again soon...

I am here anytime you need,
thanks, Valeria.

Trip of a Lifetime to Costa Rica
Costa Rica | Jul 6 - Jul 20, 2022

A
Aude H.
Newton, MA | Reviewed on Jul 27, 2022
Our family (including 16- and 13-year-olds) traveled to Costa Rica for 15 days. The trip was amazing!! Charlotte and Serendipity Tours did a wonderful job arranging all the details and we could not have asked for more. Charlotte was very collaborative in planning the trip and made sure that all details were covered; this made our trip completely seamless We really enjoyed all of the hotels and tours she arranged for us, especially those in Turrialba, Puerto Viejo de Talamanca, and Manuel... Read more

Our family (including 16- and 13-year-olds) traveled to Costa Rica for 15 days. The trip was amazing!! Charlotte and Serendipity Tours did a wonderful job arranging all the details and we could not have asked for more. Charlotte was very collaborative in planning the trip and made sure that all details were covered; this made our trip completely seamless We really enjoyed all of the hotels and tours she arranged for us, especially those in Turrialba, Puerto Viejo de Talamanca, and Manuel Antonio.

We really appreciated that many of the hotels and tours were smaller companies--they provided amazing service and we were grateful for the careful attention and thoughtfulness that the personnel infused into our experience. Aguas Claras in Puerto Viejo and Arenas Del Mar in Manuel Antonio might be the best hotels we have ever stayed in!

Highlights of the trip included: 1) canyoning in Turrialba with Cesar and Sergio from Natural Paradise
2) whitewater rafting on the Pacuare River (courtesy of Exploradores Outdoor and our amazing guide Roberto "Taltu")
3) zip lining at the Vista Arenal Adventure Park in Arenal/La Fortuna
4) horseback riding around the Arenal volcano region with Go Adventures)
5) a guided tour of Manuel Antonio National Park with an incredibly knowledgeable guide from Edgar New Concept

I have already recommended Kim Kim, Serendipidity Tours, and Charlotte to two friends who are interested in visiting Costa Rica and will definitely use Kim Kim for visits to other countries in the future.

Thank you again,

Aude

Hotel Reviews
Casa Turire
Turrialba

The hotel is located in a beautiful area and is a charming, relaxing place to stay. It is a little older but very comfortable. The service was wonderful and we very much enjoyed our stay. There were several nice touches including bicycles to ride around the beautiful property, and a bottle of wine in the room. The meals were very good.

Authenticity & Character
the hotel is situated in an old plantation and is filled with charm and character
Location
the setting is breathtaking and peaceful
Staff
the staff were very warm, welcoming and attentive
Cleanliness & Comfort
the beds were comfortable and the room was cozy and pleasant
Aguas Claras
Puerto Viejo

Aguas Claras is one of our favorite hotels of all time. It is a small, boutique hotel located just outside of Puerto Viejo de Talamanca (which is great because the town can be quite bustling and busy). It consists of several separate bungalows surrounding a main area (with a restaurant, pool, and reception). The bungalows are beautifully decorated, spacious and comfortable with every amenity. The restaurant was phenomenal and we enjoyed breakfast and dinners there. The service was unparalleled--the concierge Nathalie was attentive and incredibly thoughtful. She helped us arrange several things including dinner in town and service from our rental car company to replace a flat tire. Other staff were equally wonderful. The hotel is a short walk to a beautiful, seemingly secluded beach. This hotel is a hidden gem and we could not recommend it more highly.

Authenticity & Character
The hotel bungalows are beautifully appointed with many artistic touches. The grounds are beautifully maintained and we saw wildlife just walking around the property;
Location
The proximity to the town and the beach
Staff
Staff were a highlight of our stay and were very attentive, thoughtful, and warm.
Cleanliness & Comfort
The hotel was very comfortable--everything from the beds, to the living areas, to the showers were perfect.
Local specialist: Charlotte Törnqvist
Charlotte
Charlotte Törnqvist
Local specialist in Turrialba, Costa Rica | Replied on Jul 27, 2022

Hi Aude,
I am so glad everything worked out well for you, and thank you for recommending us to your friends! Kind Regards,
Charlotte

Jesus - A Super Great Travel Agent!!!!
Peru | May 31 - Jun 27, 2022

Kenneth
Kenneth G.
| Reviewed on Jul 27, 2022
My wife and I took our two children (aged 11) for a month-long trip to Peru. Fortunately, I stopped trying to do things on my own and called kimkim who connected me to Jesus Martel. I told Jesus this was meant to be a trip of a lifetime for our kids and spent a lot of time planning with Jesus. In the end, this trip really exceeded our expectations! We wanted a good balance of archeological sites and fun activities. Jesus made great suggestions. Quite simply, we couldn't have planned... Read more

My wife and I took our two children (aged 11) for a month-long trip to Peru. Fortunately, I stopped trying to do things on my own and called kimkim who connected me to Jesus Martel. I told Jesus this was meant to be a trip of a lifetime for our kids and spent a lot of time planning with Jesus. In the end, this trip really exceeded our expectations! We wanted a good balance of archeological sites and fun activities. Jesus made great suggestions. Quite simply, we couldn't have planned such a great trip on our own. We always felt safe and had great guides who were very knowledgeable and always willing to accommodate our needs and preferences. We liked all of the hotels and I felt we got excellent value for money. Jesus was very professional and always checking in with us. Everything was taken care of; Jesus helped us with restaurant recommendations and reservations, internal air travel, he even arranged for me to see a tailor and I had a couple beautiful suits made. Working with local guides helped us feel connected to Peru and local people. We learned so much on this trip, but we also enjoyed our time together as a family; everything happened so seamlessly. We will definitely use kimkim again. My thanks to Jesus and all of our guides. I've traveled quite a bit in my life, but this was the best trip ever.

Hotel Reviews
Hotel El Tambo
Lima

Very friendly staff and great location.

Authenticity & Character
Liked the paintings and decor.
Location
Near Kennedy Park.
Staff
Laundry service was great! Everyone was very friendly and helpful.
Cleanliness & Comfort
Rooms were decent sized and breakfasts were good.
La Hacienda Bahía Paracas
Paracas

Amazing hotel with great amenities in a beautiful setting. Restaurant was fantastic!

Authenticity & Character
Very large rooms - hacienda style buildings with nice modern features. I liked the photographs and other art work in the building and the private museum had some great artifacts and artwork.
Location
Beautiful view! We liked walking on the beach.
Staff
Always available and helpful.
Cleanliness & Comfort
Kids loved the pool.
Casa Andina Standard Trujillo Plaza
Trujillo

Very nice hotel with very friendly staff.

Authenticity & Character
Location
Great location right off the main square.
Staff
Helpful and friendly. We left some items behind which the staff sent on to our next hotel in a different city at no cost.
Cleanliness & Comfort
Rooms were large. We liked the electric kettle. Restaurant was good.
Casa Andina Select Chiclayo
Chiclayo

Great hotel for families.

Authenticity & Character
Nice modern building - rooms were well proportioned and we liked the electric kettle.
Location
Great location - walking distance to many shops and restaurants.
Staff
Helped us to retrieve our items left at our previous hotel in a different city at no charge.
Cleanliness & Comfort
Comfortable beds and nice restaurant.
La Casona de Yucay
Cusco

The hotel was formerly a historic family hacienda. The gardens were very nice and the staff very pleasant.

Authenticity & Character
The grounds and views were fantastic.
Location
Beautiful views from our room.
Staff
Hotel and restaurant staff were helpful and friendly.
Cleanliness & Comfort
We liked having a family room with two bathrooms.
Belmond Sanctuary Lodge
Machu Picchu

Great location. Somewhat expensive, but we were first in line to enter Machu Picchu, as the entrance was less than five minutes away.

Authenticity & Character
Nice amenities, we liked the little porch area outside our room.
Location
Can't beat the location.
Staff
Cleanliness & Comfort
Breakfast buffet was really good!
Intiqa
Puno

Staff was very friendly and helpful. Standard hotel, but quite comfortable.

Authenticity & Character
Bathtubs are always welcome.
Location
Right near town center.
Staff
We enjoyed trying some different foods, like quinoa porridge, recommended by the staff.
Cleanliness & Comfort
Refugio Amazonas Lodge
Puerto Maldonado

My wife and kids had a great time. The room was comfortable with one open wall, which looked out into the forest. The activities were interesting and fun and we never were disappointed with the wildlife we observed.

Authenticity & Character
Very authentic - perhaps too authentic (no power for part of the night), but my kids loved it!
Location
Flora and fauna on all sides!
Staff
Very helpful - arranged to have laundry done, even though that wasn't part of their regular service. The guides were amazing - we would have missed a lot of incredible wildlife without our eagle-eyed guide.
Cleanliness & Comfort
Not a resort - but we spent all our time outdoors trekking through the forest.
Local specialist: Jesus Martel
Jesus
Jesus Martel
Local specialist in Lima, Peru | Replied on Jul 27, 2022
Dear Kenneth, thank you very much for such extended reviews and details. Having you in Peru with us was really wonderful as we know you really enjoyed this long and beautiful trip. Each of us made our best to provide the best possible experience from beginning to end. I am so so happy you could do all activities very smoothly and that we could have your suits finished on time! This was something very new for me, but we could do it all perfectly on time. I wish you all the best and thanks... Read more

Dear Kenneth, thank you very much for such extended reviews and details. Having you in Peru with us was really wonderful as we know you really enjoyed this long and beautiful trip. Each of us made our best to provide the best possible experience from beginning to end. I am so so happy you could do all activities very smoothly and that we could have your suits finished on time! This was something very new for me, but we could do it all perfectly on time. I wish you all the best and thanks again for trusting us. It was a big pleasure meeting you and your nice family.
All my best,
Jesus, Kim Kim & Peruvian Soul team

Great experience in Northern Spain!
Spain | Jul 10 - Jul 25, 2022

Rebecca
Rebecca E.
San Francisco, CA | Reviewed on Jul 26, 2022
We had a wonderful time on our trip. The rental car worked out well and the hotels were all good with great locations (the Palacio de Burgos Hotel was especially nice--amazing breakfast!) We really enjoyed our private guided tours in Burgos and San Sebastian and the Picos de Europa hike was beautiful. Marina was responsive whenever we reached out to her. There was an issue with our flight from San Sebastian to Barcelona that was a bit stressful, but although we had to buy a last minute... Read more

We had a wonderful time on our trip. The rental car worked out well and the hotels were all good with great locations (the Palacio de Burgos Hotel was especially nice--amazing breakfast!) We really enjoyed our private guided tours in Burgos and San Sebastian and the Picos de Europa hike was beautiful. Marina was responsive whenever we reached out to her. There was an issue with our flight from San Sebastian to Barcelona that was a bit stressful, but although we had to buy a last minute ticket, we were reimbursed almost immediately. We enjoyed our trip very much and would definitely travel with KimKim again and we will recommend them to our friends.

Hotel Reviews
NH Collection Palacio de Burgos
Burgos
Authenticity & Character
Location
Staff
Cleanliness & Comfort
The breakfast buffet was amazing.
Hotel Balneario La Hermida
Penarrubia

A bit run down and unfortunately the air conditioning did not work. However, there's not much to choose from in the area in terms of hotels.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Air conditioning didn't work, staff not particularly friendly.
Sercotel Codina
San Sebastian

Nice, clean hotel walking distance from the beach.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Very friendly and helpful front desk clerk.
Petit Palace Arana
Bilbao

Great location on the edge of the casco viejo, quiet despite being in the center of activity, friendly staff

Location
Local specialist: Marina Courtaut
Marina
Marina Courtaut
Local specialist in Madrid | Replied on Jul 29, 2022

Hi Rebecca, thank you so much for taking the time to write your trip review! It has been a pleasure to organize this trip and I am thrilled to hear that you enjoyed your guided tours and hotels. I will share your words with all the team :) It will be my pleasure to help with your future adventure :) Best regards, Marina

The. Trip you PLAN and the trip you TAKE…..
Norway | Jun 22 - Jul 4, 2022

Jean
Jean S.
Lancaster, PA | Reviewed on Jul 26, 2022
They say that there are always two trips you take “the trip that you plan and the trip that you take”.
This certainly was the case for our trip to Norway. Plans were initially made in 2020 with KimKim. However, as happened to so many people, our trip was postponed for two years due to Covid. The long awaited trip finally took place this year. KimKim did a great job in making all of our reservations for us in Oslo, Flamm, Bergen and on our Hurtigruten cruise ending in Kirkenes, Norway. All of...
Read more

They say that there are always two trips you take “the trip that you plan and the trip that you take”.
This certainly was the case for our trip to Norway. Plans were initially made in 2020 with KimKim. However, as happened to so many people, our trip was postponed for two years due to Covid. The long awaited trip finally took place this year. KimKim did a great job in making all of our reservations for us in Oslo, Flamm, Bergen and on our Hurtigruten cruise ending in Kirkenes, Norway. All of the accommodations were superb. The layover in Flamm was one of my favorite parts of the entire trip - with I would have stayed there longer. The folks at the Skandic in Kirkenes were most helpful when we were detained there due to the SAS Airways pilots strike. Linda (from KimKim) recommended staying there until we were able to get a flight home, which we were able to thanks to a tourist company in Kirkenes, who provided transportation and recommendations of a flight home via Helsinki. We could not have managed the stress of our situation without all of the kind people we met. Thank you, Linda, for your support during those trying times.

Hotel Reviews
Grand Hotel Terminus
Bergen

Old historic hotel, convenient to train station and pleasant walk to center city.

Location
Staff
Fretheim Hotel
Flåm

Small room but very clean with nice view of garden. Delicious buffet breakfast and very helpful staff.

Location
Staff
MS Nordnorge
Tromsø

Very small but pleasant accommodations.

Staff
Very helpful to our needs
Snowhotel Kirkenes

Excellent food and lovely accommodations in one of their cabins.

Authenticity & Character
Staff were very personable
Location
Not convenient to the town of Kirkenes without a taxi
Staff
Delightful little private cabin
Cleanliness & Comfort
Scandic Byporten
Oslo

Very clean and comfortable and perfect location by railroad and center city. Surprisingly very quiet.

Location
Staff
Cleanliness & Comfort
Activity Reviews
Embark Hurtigruten
Embark Hurtigruten
Norway
Quality of Experience
Programs or entertainment in evenings, tour guides when time available in ports.
Guides, Drivers and Staff
Explore Kirkenes and Depart Norway
Explore Kirkenes and Depart Norway
Kirkenes

Information should have been made available about upcoming SAS pilot strike so that we could have started to make plans before leaving the ship. Apparently the staff was aware of this but we did not know until leaving the ship in Kirkenes, which had no other way to leave, other than SAS Airways which we needed to take us to Oslo for our flight home. There is no travel agent in this town and we had to glean information from anyone else who would know. This was very stressful. TV service in our room did not provide any information which would have been a great way to notify passengers of potential problem.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Linda Veråsdal
Linda
Linda Veråsdal
Local specialist in Norway | Replied on Aug 07, 2022

Hi Jean, thank you for your feedback. It is such a shame that your trip ended with the SAS flight strike, and made it impossible for you to go back home in time. It is nice to read that before this, you had a very nice journey - after two years wait due to covid. It was a pleasure to help you plan and organise it. I hope the good memories from the trip (and not the strike (!)) is what will remain with you. Thank you so much for traveling with us. Best, Linda

We loved our Peru trip!
Peru | Jul 1 - Jul 17, 2022

R
Richard W.
Glen Avon, CA | Reviewed on Jul 26, 2022
We loved our Peru trip! From start to finish, Kristy went above and beyond in helping us plan it and in helping us resolve any issues that came up. Kristy was readily available and quick to help. She helped us resolve easily a couple hotel reservation issues that came up and in even helping us find a lost tablet that our kids left in a hotel. We loved all our guides and stops along the way but we were particularly impressed with our guide Maycol at Lake Titicaca. It was our daughter’s... Read more

We loved our Peru trip! From start to finish, Kristy went above and beyond in helping us plan it and in helping us resolve any issues that came up. Kristy was readily available and quick to help. She helped us resolve easily a couple hotel reservation issues that came up and in even helping us find a lost tablet that our kids left in a hotel. We loved all our guides and stops along the way but we were particularly impressed with our guide Maycol at Lake Titicaca. It was our daughter’s birthday while we were there and he went above and beyond in planning a birthday party for her, getting a cake, and giving her a personal gift that required personal time and effort from him. Peru is a beautiful country with wonderful people and kimkim helped us see it all!

Local specialist: Kristy Tizon
Kristy
Kristy Tizon
Local specialist in Lima, Peru | Replied on Jul 27, 2022

Hi Richard,

Thank you so much for your review! I am so glad you had a wonderful time with your family and glad we could help recover the kid’s iPad. We hope you visit Peru again in the future. Take care!

Saludos,
Kristy

Great Anniversary Trip
Italy | Jul 13 - Jul 25, 2022

Raymond
Raymond S.
Highland Village, TX | Reviewed on Jul 26, 2022

Sonia and Barbera were amazing and made my trip with my wife for our anniversary wonderful. Very responsive and always willing to help. We are so thankful for them and their services for us.

Local specialist: Sonia Vanzin
Sonia
Sonia Vanzin
Local specialist in Venice | Replied on Jul 27, 2022

Ciao Raymond and Maggie. Thanks for your nice review.
It was a pleasure planning your trip to my beloved country.
Wish you all the best!

Perfection start to finish!
Greece | Jul 16 - Jul 25, 2022

Laura
Laura S.
Broomfield, CO | Reviewed on Jul 26, 2022
We had the most amazing trip in Greece! Rebecca Skevakis was our travel specialist and she could not have set up a more seamless or thoughtful trip for us. We are a family of four, two teenage kids (daughter 16 and son 14) from Boulder, Colorado. We have traveled a lot and typically arrange our own itinerary. For Greece, since we only had ten days and I wanted to make the most of our time there, I used KimKim and Rebecca to assist with all the details. As the title of the review... Read more

We had the most amazing trip in Greece! Rebecca Skevakis was our travel specialist and she could not have set up a more seamless or thoughtful trip for us. We are a family of four, two teenage kids (daughter 16 and son 14) from Boulder, Colorado. We have traveled a lot and typically arrange our own itinerary. For Greece, since we only had ten days and I wanted to make the most of our time there, I used KimKim and Rebecca to assist with all the details. As the title of the review said....perfection start to finish.

We spent two nights in Athens to start the trip. We had a free day to get acclimated to the time change and explore a bit on our own. The hotel, Coco Mat Athens, was fantastically located near the Acropolis with views. Walkable to everything we wanted to see. We had a tour of the Acropolis with our tour guide, Angela, who was so knowledgeable and took us to some areas of the Plaka that we would never have seen. We then transferred by plane to Chania, Crete. Another fantastic hotel, Chania Flair Boutique. Again, perfect location with beach access in the City. We went to Balos Beach, did an olive oil farm and press and cooking class. Had dinner at the most beautiful farm to table restaurant, and had time to explore the harbor district and spend some good quality time just relaxing at the beach. After three days on Chania, we went to Santorini and stayed just outside of Fira. We had the most unbelievable view of the caldera and the quintessential view of the white cliffside accomodations in Santorini. We were able to go cliff jumping in Atouni Bay, spent at day at a beach club at Theros Beach and did a sunset catamaran cruise of the island. All beyond perfect. We did one final transfer back to Athens but instead of it being a night of just wandering, we scheduled a food and wine tour of the Psyri neighborhood, and our guide, Theo, took us to places we would never have found on our own. Theo was fantastic and given that we had a 100 degree day, tailored our time to accommodate the oppressive heat.

Overall, I can't rave enough about Rebecca, GrecianLux, KimKim. Her attention to detail, from really listening to what my family wanted out of the trip, to the accommodations that she arranged, to the tours, to the transfers each step of the trip....every detail went off without a hitch. For example, we had one day when we were to take a boat tour to a beach but the wind was up and the harbor shut down, so she arranged for alternate transportation (her husband, Michael drove us! Michael was also amazing and so knowledgeable!) We could still go to the beach and then added on a dinner at the best restaurant. She also arranged for transportation and a reservation at a beach club in Santorini on a day when my kids rejected a six mile hike (walking uphill, even with views, was not appealing to teenagers !). The app that we used was also incredibly user friendly. It had all of our trip information organized by day and also important documents. We had the opportunity to meet Rebecca and she and her family were just so warm and welcoming in person.

If you are planning a trip to Greece, I am happy to provide the highest recommendation for Rebecca and KimKim. Perfect trip with memories that will last a lifetime.

Hotel Reviews
COCO-MAT Athens BC
Athens

Great location, lovely room, great service. Rooftop pool that was fantastic given the heat in Athens. Epic breakfast included every morning. Highly recommend.

Authenticity & Character
eco-friendly, pool, rooms were well appointed.
Location
Walkable to Acropolis, Plaka, and other city center areas.
Staff
Courteous and helpful.
Cleanliness & Comfort
very clean, AC worked well and we were very happy.
Chania Flair Deluxe Boutique hotel
Chania

Beautiful boutique hotel! Fantastic location with beach access, roof deck with small pool, and easy walking district to the more touristy area of the Chania harbor. Staff was very accomodating and breakfast was incredible. Every detail was very well thought out.

Authenticity & Character
The hotel felt brand new, very well appointed. We had adjoining rooms in a suite with our children and that worked out perfectly.
Location
Beach access and walkable to the town center.
Staff
So friendly and accomodating.
Cleanliness & Comfort
Perfect.
Aesthesis Boutique Villas Fira
Fira

Fantastic location with plenty of space. Heated plungepool. Epic views of the caldera. Cave like space which was unique and fascinating. Breakfast was provided every morning and delivered to the villa.

Authenticity & Character
As mentioned, the cave like space was so unique to us, and typical for Santorini. Loved it!
Location
Easy to walk to Fira and get to other areas of the island.
Staff
Concierge met us at the villa and the cleaning team was great. Very attentive.
Cleanliness & Comfort
Daily cleaning service was so appreciated and very well done!
Electra Metropolis
Athens

High end tourist hotel in the heart of the city. Was our last night in Athens and for our trip and having such a fancy accommodating space was great. Fantastic views of the Acropolis and easy walking to the Psyris neighborhood.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Athens - Athens Food Tour
Athens - Athens Food Tour
Athens

Theo was so knowledgeable and took us to places we would never have seen without a guide. The day was also 100 degrees so he was very thoughtful about keeping us in the shade and taking us to places for cool drinks and desserts. My family loved the graffiti/public art component of the tour. Was such a great way to storytell for Athens.

Quality of Experience
We saw parts of Athens that we would have never seen if we had not had a guide.
Food
Good mix of modern and traditional....Six Dogs was a hidden gem and the taverna was also fantastic!
Guides, Drivers and Staff
Theo was terrific. Fun, accommodating, knowledgeable. Highly recommend him!
Transport
Walkable from our hotel
Athens - Acropolis at Sunset & Plaka neighborhood | Private tour with an archaeologist/guide
Athens - Acropolis at Sunset & Plaka neighborhood | Private tour with an archaeologist/guide
Athens

Great tour with Angela. She was very knowledgeable and provided us with lots of interesting facts while we walked. She also showed us really cool secrets spots in the Plaka that were not filled with other tourists!

Quality of Experience
Guides, Drivers and Staff
Transport
Chania - ''The Cretan Treasures'' Food and Wine Tour
Chania - ''The Cretan Treasures'' Food and Wine Tour
Greece

Unbelievable experience! We were picked up by Yannis who was our tour guide for the day. He was funny, engaged with our children, and also very knowledgeable about everything related to our tour, Greece and Crete. We toured an olive oil refinery and farm, and then took a cooking class at a private farm in the Kissamos district. So beautiful and away from tourists. We cooked stuffed tomatoes and peppers and stuffed grape leaves. And we were served a traditional Cretan meal with different types of cheeses, honey, Greek salad, roasted vegetables, roasted goat, and dessert of yogurt and different types of local honey. One of the best experiences of our trip. We highly recommend.

Quality of Experience
See above.
Food
See above in general review.
Guides, Drivers and Staff
The guide was just super and we really liked that he engaged with our teenagers.
Transport
Chania - Dive into magnificent Balos Beach with a private boat (Fishing boat)
Chania - Dive into magnificent Balos Beach with a private boat (Fishing boat)
Greece

We didn't actually get to take a boat to Balos Beach because the ocean was too high and the Harbor Master closed the marina. However, our travel specialist Rebecca arranged for a driver to take us to and from the same beach which was so thoughtful. The wind was high that day but that kept the crowds down and we were able to be comfortable behind some of the big rocks on the beach. We then were able to go for dinner at a local farm to table restaurant near Balos. Again, Rebecca took care of the cost of the meal because we had paid for dinner on the boat trip that got cancelled. Really, she went over and above and we had the best alternate experience!

Quality of Experience
Balos Beach was incredibly beautiful! Just like what you think of when you think of Greece.
Guides, Drivers and Staff
Michael was our guide and driver and just fantastic. Super knowledgeable and personable and funny.
Transport
Santorini - Free Morning & Santorini Catamaran Gold Sunset Cruise (Small group cruise)
Santorini - Free Morning & Santorini Catamaran Gold Sunset Cruise (Small group cruise)
Santorini

Beautiful experience on a catamaran! Well organized and not too crowded on the boat. We got to see the island from the water and experience sunset out in the ocean. Highly recommend!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Rebecca Skevaki
Rebecca
Rebecca Skevaki
Local specialist in Greece | Replied on Nov 15, 2022

Laura, thank you so much for your kind words! We really appreciate you taking the time to share your experience with us. We count ourselves lucky for customers like you!
We look forward to working with you again in the future!
Rebecca and the GrecianLux Team

KimKim.com made planning my trip to Costa Ric...
Costa Rica | Jul 8 - Jul 15, 2022

K
Kathy S.
Tahlequah, OK | Reviewed on Jul 26, 2022

KimKim.com made planning my trip to Costa Rica easy. The service was excellent. I received messages from Brittany and Ryan every step of the way. If I had a question, they had an answer for me within the day. In addition, the ability to select locations, activities, and hotels ala carte made planning more personal. Activities were a combination of group and individual choices. Hotel selections included three- to five-star aminities.

Thank you so much, Kimkim.com, for helping me create a wonderful trip!!!

Local specialist:

As a whole, what you all planned was good. I ...
Italy | Jul 15 - Jul 25, 2022

K
Kurt H.
Corona, CA | Reviewed on Jul 26, 2022

As a whole, what you all planned was good. I am not pleased that you all forgot to pick us up at a train station. It was hot and we paid too much for this level of unprofessionalism. This issue is compounded by the steep pricing.

Local specialist: Jessica Proietti
Jessica
Jessica Proietti
Local specialist in Italy | Replied on Jul 29, 2022

Dear Kurt,

thank you for your feedback, we know is very hot and how important it is to have a transfer. I wish to apologize for the mistake, it happened just 1 time and I had already asked to send me the bill for the taxi. Please send it to me I will give you back the money you spend for a taxi ride from the station to your hotel.

Thank you
Jessica

Why travelers love kimkim

Custom trips for independent travelers who are too busy to plan
Customize your trip with the help of a local travel specialist

Kimkim has handpicked the world’s top local travel specialists so you will have peace of mind and an unforgettable trip that meets your exact requirements.

Authentic travel experiences

Kimkim’s local specialists ensure that you will have the best experience based on up-to-date local insights. On top of that, the vast majority of your money will go straight to support and grow local economies.

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Local support during your trip

You can always reach your local specialist with a quick message or call in case you hit a snag during your trip, or simply want some great local recommendations.