Kimkim Trip Reviews

4.8
Based on 16,051 ratings
Read 16,051 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Beautiful Botswana and more.
Botswana | Jul 2 - Jul 11, 2022

A
Anne O.
United Kingdom | Reviewed on Jul 16, 2022
Lize
The remoteness of the Okavango was the perfect start to our trip and the attention to detail and quality of the staff at the lodge was exceptional we loved the walking safari and the mojito and when they handed us our hot water bottles on the first night I’ve never seen a happier bunch of ladies.
Our next stop at Chobe lodge felt a little more luxurious in terms of the lodge and rooms and the setting on the river was lovely. Our game drives were early but interesting and in spite of...
Read more

Lize
The remoteness of the Okavango was the perfect start to our trip and the attention to detail and quality of the staff at the lodge was exceptional we loved the walking safari and the mojito and when they handed us our hot water bottles on the first night I’ve never seen a happier bunch of ladies.
Our next stop at Chobe lodge felt a little more luxurious in terms of the lodge and rooms and the setting on the river was lovely. Our game drives were early but interesting and in spite of the lion remaining elusive we saw lots of elephant, hippo, giraffe, crocodile, many different antelope species and birds galore. The variety of dining there was excellent and we felt that the experienced so far was the right way round. A tricky transfer to Zimbabwe followed as we had not been alerted by anyone or taken on board ourselves that we were going to need crisp US dollars in cash to pay for our visas. Eventually with help from our driver and a trip back to the cash point and bureau de change we succeeded in getting our visas and passed through emigration.
The setting at the Victoria Falls game lodge was lovely and having the balcony overlooking the waterhole an added bonus. Victoria Falls itself lived up to expectations and we did the scenic helicopter ride which provided us with some amazing photos. Back through the borders and onto the Zambezi Queen which was everything and more. A combination of the excellent food and staff on board meant we had some relaxation time, gentle river safaris in the sunshine, elephants, crocs and hippos in abundance topped off by a rare sighting of a leopard. The perfect end to what was most definitely a very special holiday.
Thank you.

Local specialist: Lize Enderstein
Lize
Lize Enderstein
Local specialist in Cape Town, South Africa | Replied on Jul 18, 2022

Dear Anne,
Thank you for your wonderful review of your trip to Botswana, Victoria Falls and Namibia. I am happy that you enjoyed your safari, falls experience and the river cruise. It was lovely working with such a bunch of special ladies.
Take care and keep well.
Best Wishes, Lize

Everything went just perfectly.We were thril...
Greece | Jun 30 - Jul 15, 2022

G
gail m.
Bartlett, IL | Reviewed on Jul 16, 2022
Everything went just perfectly.
We were thrilled with the private tours and the professionalism each guide exhibited.
loved loved the cooking class in Crete.
loved the beach day ...7 villages was just ok along with the 3 island boat ride....
met promptly and all took good care of us ....we walk slowly and they modified the routes...
especially Nic in Rhodes
Thalia was great in Crete at Knosos
got home and our luggage was not there....that's nothing to do with you guys...thanks Read more

Everything went just perfectly.
We were thrilled with the private tours and the professionalism each guide exhibited.
loved loved the cooking class in Crete.
loved the beach day ...7 villages was just ok along with the 3 island boat ride....
met promptly and all took good care of us ....we walk slowly and they modified the routes...
especially Nic in Rhodes
Thalia was great in Crete at Knosos

got home and our luggage was not there....that's nothing to do with you guys...thanks

Hotel Reviews
Lango Design Hotel & Spa - Adults Only
Kos, Hellas

hotel was great breakfast superior hour were not good dinner ended at 7 pool was not open past 7 pm as well very inconvenient when touring during the day

Authenticity & Character
Location
loved the view of sea
Staff
Cleanliness & Comfort
Rodos Park Suites & Spa
Rhodes

right at the center of Old town

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Ambassadors Residence Chania
Chania

staff went above and beyond to help us with the stairs and our luggage not really easily accessible clean and unique breakfasts couldn't be redeemed due to tour times boxed bfast delivered but not that great

Authenticity & Character
see above
Location
Staff
Cleanliness & Comfort
DOM Boutique Hotel
Heraklion

just ok bfast not the greatest

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
The Exotic Tour of Elafonissi Beach
The Exotic Tour of Elafonissi Beach
Chania

best location on Earth never wanted to leave so special and forever life changing

Quality of Experience
Guides, Drivers and Staff
Transport
Welcome to Chania
Welcome to Chania
Chania
Transport
The 7 Villages Of Apokoronas Tour
The 7 Villages Of Apokoronas Tour
Chania

slow start but once you met the people it was more enjoyable

Quality of Experience
Guides, Drivers and Staff
Transport
Athens City Vehicle Tour
Athens City Vehicle Tour
Athens

great took time and made sure we got to the right ferry on time helped with tickets too terrific duo

Quality of Experience
Guides, Drivers and Staff
Transport
Patmos Day Cruise
Patmos Day Cruise
Patmos

late start not enough time ate each location maybe do 2 and do them the right way less than 15 min to swim

Quality of Experience
Guides, Drivers and Staff
Transport
Welcome to Kos
Welcome to Kos
Kos

all went smoothly

Quality of Experience
Guides, Drivers and Staff
Transport
Private Island Kos Tour
Private Island Kos Tour
Kos

terrific guide one to one attention and met my needs as slow walker

Quality of Experience
Guides, Drivers and Staff
Transport
🚲 Kos Cycling Tour
🚲 Kos Cycling Tour
Kos

just a rental and rode myself

Quality of Experience
Guides, Drivers and Staff
Transport
⛵ Cruise to 3 islands with on-board lunch, Full-day Sailing
⛵ Cruise to 3 islands with on-board lunch, Full-day Sailing
Kos

lots of time wasted going out to island started late...15-20 min 2 and a half hours later we got to swim for 20 min then next stop even less time in the water lunch was nice but rushed as well

Quality of Experience
Guides, Drivers and Staff
more time in water
Transport
Welcome to Rhodes
Welcome to Rhodes
Rhodes
Quality of Experience
Guides, Drivers and Staff
Transport
Medieval Rhodes & the Jewish Quarter
Medieval Rhodes & the Jewish Quarter
Rhodes

Nic was amazing again

Quality of Experience
Guides, Drivers and Staff
Transport
🚲 Rhodes Town Cycling Tour
🚲 Rhodes Town Cycling Tour
Rhodes

liked it great guy very experienced and met our needs

Quality of Experience
Guides, Drivers and Staff
Transport
Lindos Private Tour
Lindos Private Tour
Rhodes

terrific would have like more time walking in village

Quality of Experience
Guides, Drivers and Staff
Transport
🍴 Cooking Class in a Traditional Village
🍴 Cooking Class in a Traditional Village
Greece

The best ever most wonderful loved it the location and the service

Quality of Experience
Guides, Drivers and Staff
Transport
on time
Welcome to Crete
Welcome to Crete
Greece

easy went from one tour right to next location

Quality of Experience
Guides, Drivers and Staff
Transport
Knossos Palace & Archaeological Museum of Heraklion
Knossos Palace & Archaeological Museum of Heraklion
Heraklion

Thalia was wonderful so amazing

Quality of Experience
Guides, Drivers and Staff
Thalia was so sweet and friendly and loves her job made you feel like you were in the most amazing place ever
Transport
🚲 A Cycling Journey through the Cretan Nature & Culture
🚲 A Cycling Journey through the Cretan Nature & Culture
Chania

good small group great leader fun down hills

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Eleni Koropouli
Eleni
Eleni Koropouli
Local specialist in Athens | Replied on Nov 04, 2022

Dear Gail,
My pleasure is enormous hearing you enjoyed your trip to Greece! Indeed all our escorts are very caring and tailor the tours to your need and preferences! I had so much fun working with you and designing your trip plan!
My best regards to you & Al. Looking forward to welcoming you again to our beautiful country :)
Eleni

This was a wonderful trip in a beautiful coun...
Iceland | Jul 9 - Jul 15, 2022

N
Nancy G.
San Marcos, CA | Reviewed on Jul 16, 2022
This was a wonderful trip in a beautiful country. The thing I want to thank Othman for is listening to me when I said we wanted to go somewhere beautiful, nature-focused and away from the main tourist attractions. The itinerary he built for us ended up being nearly perfect. The accommodations were also all really good. We wished we could have spent more time in Iceland and will def use KimKim again for another trip to a country we aren't familiar with. Thank you so much for all your help!
Nancy
Read more

This was a wonderful trip in a beautiful country. The thing I want to thank Othman for is listening to me when I said we wanted to go somewhere beautiful, nature-focused and away from the main tourist attractions. The itinerary he built for us ended up being nearly perfect. The accommodations were also all really good. We wished we could have spent more time in Iceland and will def use KimKim again for another trip to a country we aren't familiar with. Thank you so much for all your help!
Nancy

Hotel Reviews
Fosshotel Hellnar
Hellnar
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Flokalundur
Vesturbyggð
Hotel Isafjordur Torg
Ísafjörður
Hótel Laugar Sælingsdal
Budardalur
Konvin Hotel by Reykjavik Keflavik Airport
Keflavík
Activity Review
Grábók Crater
Grábók Crater
Iceland
Local specialist: Othman A

A uniquely amazing experience!
Egypt | Jul 4 - Jul 9, 2022

A
Aaron L.
San Francisco, CA | Reviewed on Jul 16, 2022
Both the local guides and local drivers are nice and helpful! Read more

Both the local guides and local drivers are nice and helpful!

Activity Reviews
Day tour to visit Pyramids& Sphinx and Old Egyptian Museum
Day tour to visit Pyramids& Sphinx and Old Egyptian Museum
Cairo
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Aswan
Aswan
Aswan
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Visit Abu Simbel temple and Kom Ombo temple
Visit Abu Simbel temple and Kom Ombo temple
Aswan
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Visit Edfu temple & Luxor temple and Karnak temple
Visit Edfu temple & Luxor temple and Karnak temple
Egypt
Quality of Experience
Food
Guides, Drivers and Staff
Visit The west bank then fly to Cairo
Visit The west bank then fly to Cairo
Egypt
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Ibrahim Elaref
Ibrahim
Ibrahim Elaref
Local specialist in Cairo | Replied on Aug 09, 2022

Hello Aaron,
So happy to hear you had a great time in Egypt, it is always great to hear positive comments from our travelers.

Thank you again for trusting us to plan everything for you!
Ibrahim

An amazing experience! Highly recommended!
Turkey | Jun 25 - Jul 4, 2022

A
Aaron L.
San Francisco, CA | Reviewed on Jul 16, 2022
All my local tour guides and drivers are very nice. The hotels are clean, cozy, and beautiful. Read more

All my local tour guides and drivers are very nice. The hotels are clean, cozy, and beautiful.

Hotel Reviews
Helike Hotel
Nevsehir
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Nisanyan Houses
Selçuk
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Doğa Thermal Hotel & Spa
Denizli
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Alacati Zeytin Konak Hotel
Cesme
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Recital Hotel
Istanbul
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Pamukkale and Hierapolis
Pamukkale and Hierapolis
Pamukkale
Quality of Experience
Guides, Drivers and Staff
Transport
Discover Byzantine + Ottoman Istanbul
Discover Byzantine + Ottoman Istanbul
İstanbul
Quality of Experience
Guides, Drivers and Staff
Transport
Public Boat Tour on the Bosphorus
Public Boat Tour on the Bosphorus
İstanbul
Quality of Experience
Guides, Drivers and Staff
Transport
Hot Air Balloon Tour at Sunrise
Hot Air Balloon Tour at Sunrise
Cappadocia

As a foreigner, I was arrange into a ride full of local Turkish people so the pilot only spoke in Turkish throughout the whole ride.

Quality of Experience
Guides, Drivers and Staff
Transport
Visiting Göreme Open Air Museum (UNESCO World Heritage)
Visiting Göreme Open Air Museum (UNESCO World Heritage)
Cappadocia
Quality of Experience
Guides, Drivers and Staff
Transport
Sightseeing Around Uçhisar and Discovering the Cappadocian Valleys
Sightseeing Around Uçhisar and Discovering the Cappadocian Valleys
Cappadocia
Quality of Experience
Guides, Drivers and Staff
Transport
Kaymaklı Underground City + Light Hiking at Ihlara Valley + Selime Monastery
Kaymaklı Underground City + Light Hiking at Ihlara Valley + Selime Monastery
Cappadocia
Quality of Experience
Guides, Drivers and Staff
Transport
Explore the Ancient City of Ephesus
Explore the Ancient City of Ephesus
Turkey
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Berat Ornek
Berat
Berat Ornek
Local specialist in Turkey | Replied on Jul 16, 2022

Dear Aaron,

We are so happy to hear you had a great trip experience with us! It was a pleasure to have hosted you in Turkey, and we look forward to hosting you again soon.

All best regards,
Berat

Santa Marta and Cartagena
Colombia | Jun 29 - Jul 9, 2022

M
Marcia L.
Lakewood, CO | Reviewed on Jul 16, 2022

A quick review for your quick reminder. Despite our COVID set-back, we have positive feelings about our trip. In fact, it was having KimKim’s arranging of our need for an altered itinerary that was especially helpful. Both of our guides, Yube and Roberto, were good, but Yube was especially good. We liked the way she talked about a wide range of subjects, something that gave us a sense of Colombia today. And our best day was the one where we went up to the mountains with her (although we never understood why we used a boat instead of tubes).

Local specialist: Wendy Romero
Wendy
Wendy Romero
Local specialist in Santa Marta | Replied on Jul 25, 2022

Dear Marcia,
Thank you for your feedback. We are happy you had a great experience in Colombia. Despite the Covid, our guides did their best to give you a good experience in Santa Marta and Cartagena. I hope you will come back so you can visit the Amazon and Bogotá.
Have a great night and regards to Mr. Jackson and Dale´s family.

Thank you Tamer.
Ecuador | Jul 9 - Jul 15, 2022

I
Irina G.
Olney, MD | Reviewed on Jul 16, 2022

We had amazing time, everything was arranged to our liking and went without any issues.

Local specialist: Tamer Obeid.
Tamer
Tamer Obeid.
Local specialist in Quito, Ecuador | Replied on Jul 16, 2022

Thank you so so much, Irina. I really appreciate your feedback and will work with Alex on bringing you back again! :)

Trip of a Lifetime
Egypt | May 26 - Jun 4, 2022

Deb
Deb W.
Belvedere Park, GA | Reviewed on Jul 15, 2022
We contacted Kimkim to help plan a 10-day stay in Egypt only a month before our departure date. Despite the short notice, it was an amazingly perfect adventure for four adults. Upon arrival in Cairo, Mahmoud Hashem, our local liaison provided assistance at customs and escorted our party of four to our hotel via private transport. We were happy to have such a warm and thoughtful welcome after several long flights. Our first day, we explored the pyramids of Giza and the Sphinx with our... Read more

We contacted Kimkim to help plan a 10-day stay in Egypt only a month before our departure date. Despite the short notice, it was an amazingly perfect adventure for four adults. Upon arrival in Cairo, Mahmoud Hashem, our local liaison provided assistance at customs and escorted our party of four to our hotel via private transport. We were happy to have such a warm and thoughtful welcome after several long flights.

Our first day, we explored the pyramids of Giza and the Sphinx with our charming and well-informed guide Mohamed Abu Elmagd. The following day we spent several hours in the Egyptian Museum before heading to Aswan via plane. We had an amazing three nights at the historic Old Cataract Hotel and explored the Temple at Philae and the remarkable Abu Simbel. A sunset felucca ride on the Nile was a lovely break from the heat of the day. Mohamed was warm and knowledgeable about history, local customs, and geography. His advice and assistance was greatly appreciated on several shopping excursions. He kept us on schedule but also allowed us to modify our plans based on our interests and energy levels. We could not have asked for a kinder or more enjoyable companion.

From Aswan we travelled to Luxor via private van. En route we visited Kom Ombo and learned about the crocodile-headed Sobek followed by a stop at Edfu and the marvelous temple of Horus. At Luxor we checked into the Winter Palace and over the next three days explored the unearthly Valley of the Kings, the monumental Temple of Amun at Karnak, the splendor of the Temple of Luxor, and the amazingly colored temple of Hathor at Dendarah.

We returned to Cairo via plane to attend the conference that was the original reason for our trip. Despite the heat of June, this was a dream excursion. We had a lovely guide, excellent drivers, and KimKim liaisons to meet us at each crossroad to make sure our trip was going as planned. The Egyptian people were warm, easily amused, and engaging. One’s view of history will be forever changed by their monuments, tombs, and temples. The beauty and magnificence of this early and amazing civilization makes an unforgettable impression. Every experience was breathtaking. I say that without exaggeration.

Kimkim’s suggestions and staffing via the local travel agency, Egypt Promotion Travel, were excellent. I would also like to add that this was a very affordable trip in relation to the USD. We stayed at 5-star hotels along with private transport drivers and guides at more than reasonable prices—possibly because we were traveling during the beginning of summer. Both the Old Cataract and the Winter Palace have historic architecture, large rooms, great AC, big pools, amazing service, and views of the Nile. Highly recommended.

Activity Reviews
Visit Dendarah temple
Visit Dendarah temple
Luxor

I loved the ceiling relief of the goddess Nut giving birth to the sun.

Quality of Experience
Guides, Drivers and Staff
Transport
Hot air balloon - Day tour the West bank
Hot air balloon - Day tour the West bank
Luxor

Imagining the creative artistic wealth and literal wealth in gold and gems once upon a time in this desolate valley boggles the mind!

Quality of Experience
Guides, Drivers and Staff
Transport
Visit Abu Simbel temple  & overnight at the hotel
Visit Abu Simbel temple & overnight at the hotel
Egypt

Not to be missed. Worth the drive. Redefines monumental.

Quality of Experience
Guides, Drivers and Staff
Transport
Aswan -Kom Ombo - Edfu - Luxor
Aswan -Kom Ombo - Edfu - Luxor
Aswan
Quality of Experience
Guides, Drivers and Staff
Transport
Day tour to visit Pyramids& Sphinx and Old Egyptian Museum
Day tour to visit Pyramids& Sphinx and Old Egyptian Museum
Cairo
Quality of Experience
Guides, Drivers and Staff
Transport
Aswan
Aswan
Aswan
Quality of Experience
Guides, Drivers and Staff
Transport
Visit Karnak Temple and Luxor temple
Visit Karnak Temple and Luxor temple
Egypt
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Ibrahim Elaref
Ibrahim
Ibrahim Elaref
Local specialist in Cairo | Replied on Jul 21, 2022

Dear Deb

I sincerely thank you for your feedback that is priceless gift to me in particular and Kim Kim's team in general.
I am truly glad to know that you were satisfied with our travel arrangements and had great time in Egypt.
And I hope to welcome you back in the near future on a new adventure, there are still many things to visit, see and do in Egypt.

Thank you so much once again for traveling with Kim Kim.

Ibrahim

This was the first time I’ve used a trip plan...
Ireland | Jul 6 - Jul 14, 2022

C
Candace N.
Los Angeles, CA | Reviewed on Jul 15, 2022

This was the first time I’ve used a trip planning service and it was a great experience. Austin provided us with the perfect itinerary for our family and gave some great insider tips to make it extra special. Will definitely use KimKim again!

Local specialist: Austin Rock
Austin
Austin Rock
Local specialist in Dublin | Replied on Aug 03, 2022

Hi Candace,
I am delighted you enjoyed your trip it was fun putting it together appreciate the kind words.
Austin

Travelers beware, we experienced many issues ...
Norway | Jun 23 - Jul 5, 2022

J
Jeremy H.
San Jose, CA | Reviewed on Jul 15, 2022
Travelers beware, we experienced many issues using KimKim some of which we have not yet resolved, including refunds. Background Our trip to Denmark, Faroe Islands and Noway was over two years in the making. Covid delayed our trip from 2021 to 2022. In 2020 we worked with Julia who was very helpful in designing our overall trip. In April of 2022 (our trip took place in June/July), Julia handed the trip details over to Sonia. We did not hear from Julia again, despite numerous attempts to... Read more

Travelers beware, we experienced many issues using KimKim some of which we have not yet resolved, including refunds.

Background

Our trip to Denmark, Faroe Islands and Noway was over two years in the making. Covid delayed our trip from 2021 to 2022. In 2020 we worked with Julia who was very helpful in designing our overall trip. In April of 2022 (our trip took place in June/July), Julia handed the trip details over to Sonia. We did not hear from Julia again, despite numerous attempts to call her using the call button on the website.

Below is a list of issues we encountered:

We never received a complete itinerary with all trip details including hotel addresses, rental car information or names of the businesses for our activities. Instead, we had to work off of three incomplete documents that often had incorrect information. This happened despite repeated asks all the way to the day prior to our departure (and multiple promises the weeks prior to the trip saying we would have it)

We have yet to receive refunds for activities planned by KimKim that did not happen or were not what was promised. We even spoke directly to some of the businesses who said they would refund us via our travel agent.

In the Faroe Islands our rental car was organized by KimKim. We received no detailed information about which rental car agency it was or how to find the car. We ended up getting help by a gentleman at the airport. To this date we don’t know if we had the right car.

Activities were on our itinerary that were never booked or were canceled.

The hotel booked for us in Svolvaer was booked with no parking privileges – resulting in a long walk to the hotel the first night. As a result we incurred extra expense we weren’t planning on.

What was great:

Julia picked out some areas of Northern Norway we would have not easily thought to go, including towns, lodging and activities.

The delays in getting back to us, mistakes in scheduling, lack of follow-through, and incomplete itineraries created a large amount of stress and anxiety before and during our trip. We were told a few times that Covid and a busy tourist season were to blame. Given the amount of lead-time planning our trip, the fact we asked for no major changes prior to our trip, and that we had already paid in full a year prior to departing, we think it’s important that anyone planning on using KimKim is aware of what we encountered.

Local specialist: Sonia Correia

Memorable trip to Tanzania
Tanzania | Jul 4 - Jul 10, 2022

K
karen s.
Canada | Reviewed on Jul 15, 2022
We had the most amazing time in Tanzania. Taf had planned the most perfect trip for us, it truly felt like a dream. Taf was great to work with, and was so helpful, kind and patient helping us postpone our trip multiple times due to covid. Read more

We had the most amazing time in Tanzania. Taf had planned the most perfect trip for us, it truly felt like a dream. Taf was great to work with, and was so helpful, kind and patient helping us postpone our trip multiple times due to covid.

Hotel Reviews
Mawe Tented Camp
Seronera Serengeti

Amazing hospitality and amazing food. Beautiful tented lodged located in the middle of the Serengeti, you truly get to experience nature.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Karatu Tented Lodge
Karatu

Beautiful resort like tented huts/lodge. Wonderful hospitality, delicious food and beautiful view.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Taf Chindove
Taf
Taf Chindove
Local specialist in South Africa | Replied on Jul 17, 2022

Hi Karen

Thank you for the feedback on your trip. I am glad you were finally able to make your dream come true after such a long wait. Thank you for your patience during all the planning. I hope that you were both able to create some wonderful memories which will last forever.

All the best and Warm Regards
Taf

Exciting Vacation In Costa Rica
Costa Rica | Jul 2 - Jul 13, 2022

Craig
Craig W.
Canada | Reviewed on Jul 15, 2022

We had a great vacation with the help of Sergio and his team.

We had to make changes due to weather and Sergio was able to rebook transfers and added an additional tour. It was so nice to be able to have all this done after a simple phone call.

We also had a medical issue, and Sergio was able to provide support.

Having someone local who can make arrangements behind the scenes was invaluable.

We called Sergio often, and he was always pleasant and helpful.

Local specialist: Sergio Bolaños
Sergio
Sergio Bolaños
Local specialist in Limon, Costa Rica | Replied on Jul 28, 2022

Hi Craig,

I am so happy to know that you and your family had a great time in Costa Rica!
For me and the Serendipity Adventures team, it was a pleasure :)

Sergio

Thank you Antonis!! We had an excellent time ...
Greece | Jul 5 - Jul 14, 2022

B
Blake W.
Winston-Salem, NC | Reviewed on Jul 15, 2022

Thank you Antonis!! We had an excellent time in Greece and will definitely be using these services again.

This was my first time to Europe and it was a wonderful experience!

Local specialist: Antonis Alexandrou
Antonis
Antonis Alexandrou
Local specialist in Athens | Replied on Jul 25, 2022

Dear Blake,

Thank you so much for a fantastic review!! It's the greatest reward for us when our guests have a good time in our country!!

Looking forward to welcoming you again to Greece in the future!! You are all lovely!!

With my best regards.

Antonis

Craig with Capey Tours in Capetown was amazin...
South Africa | Jul 4 - Jul 8, 2022

M
Martha B.
East Chattanooga, TN | Reviewed on Jul 15, 2022

Craig with Capey Tours in Capetown was amazing he made our trip even better with his knowledge of Capetown and fun personality

Eddy and Adolph at Chisomo went above and beyond to make our safari exciting and packed with a great variety of animals.

Lucy was so easy to work with on our entire trip and was very fast to respond to any query. I will definitely recommend Kimkim to family and friends our trip could not have been better short of staying another week.

Local specialist: Lucy Berndt
Lucy
Lucy Berndt
Local specialist in Cape Town | Replied on Jul 18, 2022

Thank you Martha for all the incredible feedback. We are so pleased that you had a great time! Thank you for the wonderful review.

Thank you!
Croatia | Jun 26 - Jun 27, 2022

C
Caroline D.
Rosemount, MN | Reviewed on Jul 15, 2022
Robi was very helpful in planning our family trip to Croatia. He gave sound advice about where to stay along the coast, and arranged two experiences for us: wine tasting on the Pelješac Peninsula, and a catamaran tour of the Elafiti Islands, both highlights of our trip. While Robi was unable to join us, he was available to answer all of our questions via text, and arranged for his colleague, Goran to be our guide. Goran was not only friendly and knowledgeable, he went above and beyond to make... Read more

Robi was very helpful in planning our family trip to Croatia. He gave sound advice about where to stay along the coast, and arranged two experiences for us: wine tasting on the Pelješac Peninsula, and a catamaran tour of the Elafiti Islands, both highlights of our trip. While Robi was unable to join us, he was available to answer all of our questions via text, and arranged for his colleague, Goran to be our guide. Goran was not only friendly and knowledgeable, he went above and beyond to make our time in Dalmatia special. Both Robi and Goran have my highest recommendation.

Activity Review
Dubrovnik and Elaphiti islands - Lopud and Koločep private boat trip
Dubrovnik and Elaphiti islands - Lopud and Koločep private boat trip
Croatia

This trip was perfect for our family, whose ages range from 6 to 68. There really was something for everyone to enjoy, and our guide was flexible with our plan for the day.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Robert Pinčević
Robert
Robert Pinčević
Local specialist in Croatia | Replied on Jul 17, 2022

Hi Caroline,

thank you for your feedback and kind words, much appreciated.
I am glad to hear you had a good time and that we were able to contribute to your overall experience in Croatia!

Hope the whole family had a good time and that you took some nice memories from Croatia!

Many regards to all.

Best

Robi

Unforgettable Experience in Costa Brava!
Spain | Apr 28 - May 8, 2022

Chelsey
Chelsey W.
the Netherlands | Reviewed on Jul 14, 2022
The Costa Brava was breathtaking! My kimkim specialist did a great job creating an itinerary that included knowledgeable guides, exciting activities, and stunning scenery! Not to mention, all of the local insights that helped me explore and discover parts of the coast on my own. The logistics of navigating the Costa Brava without my own vehicle were made easy with private transfers, also arranged by my specialist. All I had to do was to step out of my hotel and be comfortably shuttled to... Read more

The Costa Brava was breathtaking! My kimkim specialist did a great job creating an itinerary that included knowledgeable guides, exciting activities, and stunning scenery! Not to mention, all of the local insights that helped me explore and discover parts of the coast on my own.

The logistics of navigating the Costa Brava without my own vehicle were made easy with private transfers, also arranged by my specialist. All I had to do was to step out of my hotel and be comfortably shuttled to the next activity or destination.

Beyond the itinerary, my kimkim specialist helped out with unavoidable hiccups along the way, making them barely noticeable. The day I had originally planned to go kayaking, the wind was too strong and the tour was canceled. My specialist simply notified me and took care of rearranging my activities and transfers so that I could kayak the next day. It was so nice not to have to think about anything or make any calls or plans myself. I am so grateful that the tour was re-arranged for the following day as it was one of my favorite experiences from the trip! We kayaked in a small group of 7 people (including the guide) who took us in and around hidden coves where we had the opportunity to jump off the rocks and go snorkeling!

The Medieval Villages tour was another highlight of the trip! It was a small group with myself and only 3 other travelers. Our guide Alvaro was great. He was both knowledgeable and engaging. In addition to visiting several medieval villages throughout the day, we also visited a couple of coastal villages and walked along nearby coastal paths which had some of the most spectacular views! We also enjoyed an authentic Spanish meal together along the way.

Another notable tour was the history and monuments tour of Girona with my guide Ona. This was my first time using a guide when touring a city and I was pleased that I did. It was fun listening to Ona explain different local and historical legends. She gave a comprehensive history of the city that did not feel exhausting. On the tour, we also visited the Cathedral of Santa María, the Arab Baths, and the Jewish History Museum. Girona city has such a rich history and I was able to experience the lion's share in just one tour!

The experience I had planning a trip with kimkim was definitely worth it and I was very satisfied with the results! The Costa Brava is gorgeous at every turn! If you haven't visited yet, do!

Activity Reviews
History, Legends & Monuments Walk
History, Legends & Monuments Walk
Girona
Quality of Experience
Guides, Drivers and Staff
Transport
Costa Brava & Medieval Villages Day Trip
Costa Brava & Medieval Villages Day Trip
Girona
Quality of Experience
Guides, Drivers and Staff
Transport
Sea Caves Kayaking Tour with Private Transfer
Sea Caves Kayaking Tour with Private Transfer
Spain
Quality of Experience
Guides, Drivers and Staff
Transport
Game of Thrones Walk in Girona
Game of Thrones Walk in Girona
Girona
Local specialist:

Italian Honeymoon
Italy | Jul 5 - Jul 11, 2022

Courtney
Courtney P.
Hood River, OR | Reviewed on Jul 14, 2022
My husband & I used KimKim to plan our honeymoon & I highly recommend their services. Giustino & his team focused on what we wanted for our trip & planned the perfect itinerary. They also provided contacts if we needed anything while in Italy. Our trip was everything we dreamed it would be. We did a wine tour a Le Potazzine in Montalcino & our guide Duccio was great. He was very informative, friendly, & gave us a great local spot to eat at for lunch. In Rome we had 2 guided tours, a walking... Read more

My husband & I used KimKim to plan our honeymoon & I highly recommend their services. Giustino & his team focused on what we wanted for our trip & planned the perfect itinerary. They also provided contacts if we needed anything while in Italy. Our trip was everything we dreamed it would be. We did a wine tour a Le Potazzine in Montalcino & our guide Duccio was great. He was very informative, friendly, & gave us a great local spot to eat at for lunch. In Rome we had 2 guided tours, a walking tour with Lorenzo, & colosseum tour with Maria. Both tours guides were so knowledgeable & extremely friendly. I definitely recommend the guided tours because we learned much more than we would’ve if we did it ourselves. We will definitely use KimKim for our future travels

Hotel Review
Podere Brizio
Montalcino

The staff at Podere Brizio were friendly & accommodating. The property is stunning & peaceful. Will definitely return

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Wine tasting in Tuscany countryside (1 winery)
Wine tasting in Tuscany countryside (1 winery)
Italy

Duccio was a great guide. He was friendly & informative. We had a great time viewing the vineyard & tasting their amazing wines

Quality of Experience
Guides, Drivers and Staff
Transport
Evening walk in Rome: twilight guided stroll - small group
Evening walk in Rome: twilight guided stroll - small group
Rome

Lorenzo was a great guide. He was super informative & friendly. We learned lots of interesting facts during this tour. He even recommended a great local spot for dinner.

Quality of Experience
Guides, Drivers and Staff
Transport
Colosseum and Roman Forum - small group guided tour
Colosseum and Roman Forum - small group guided tour
Rome

Maria was a fantastic guide. She is very passionate about the subject & we learned so much from her. I definitely recommend the guided tour as you miss out on lots of information without one.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Giustino Cacciotti

AMAZING ESPECIALLY IN A POST COVID TRAVEL RUS...
Italy | Jun 28 - Jul 13, 2022

J
jennifer g.
White Plains, NY | Reviewed on Jul 14, 2022

AMAZING ESPECIALLY IN A POST COVID TRAVEL RUSH! THEY DID EVERYTHING POSSIBLE TO MAKE SURE IT WAS A SMOOTH AS POSSIBLE. MAGICAL DESTINATIONS, HOTELS AND OVERALL FANTASTIC SERVICE!

Local specialist: Andrijana Kovacevic

Christos was a superb specialist and everythi...
Greece | Jul 3 - Jul 12, 2022

L
Lea M.
Canada | Reviewed on Jul 14, 2022
Christos was a superb specialist and everything we did went off with very few changes. He did a fantastic job and I would highly recommend his services to anyone wishing to go to the Greek Islands. Highlights were The Acropolis in Athens, our cooking class and island tour on Naxos, and the Santorini sunsets!! The only thing I would add to the tour descriptions is that you should bring shoes with good grippy soles as some of the marble and stone cobbles on the streets can be slippery even... Read more

Christos was a superb specialist and everything we did went off with very few changes. He did a fantastic job and I would highly recommend his services to anyone wishing to go to the Greek Islands. Highlights were The Acropolis in Athens, our cooking class and island tour on Naxos, and the Santorini sunsets!! The only thing I would add to the tour descriptions is that you should bring shoes with good grippy soles as some of the marble and stone cobbles on the streets can be slippery even when dry, and are a bit uneven. But it was a spectacular trip, and Christos kept a close eye on us to make sure we were well-taken care of!

Hotel Reviews
Volcano View Hotel
Santorini

Absolutely stunning views at this hotel!! Lots of steps, but that is Santorini! Very friendly staff, incredibly helpful, would definitely stay there again.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Adriani Hotel
Naxos Town

The family which ran the hotel were lovely, incredibly accommodating, and the breakfasts were terrific!! The room was lovely and walking-distance from the town, and beautifully maintained and very clean.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Acropolis Afternoon Tour
Acropolis Afternoon Tour
Athens

I waited 40 years to see this incredible place and was NOT disappointed. Our guide was fantastic, the views were beautiful, and the site itself was magnificent.

Quality of Experience
Guides, Drivers and Staff
Cooking Class in Naxos Villages
Cooking Class in Naxos Villages
Naxos

This was a highlight of our entire trip! Maria and Ioannis, our hostess and host, were friendly and very welcoming, our guide Lida was fantastic, would definitely love to do this again!

Quality of Experience
Food
What can I say, the food was delicious!!
Guides, Drivers and Staff
Lida stayed with us the entire day, was a font of knowledge, and a charming person and guide!
Transport
Local specialist: Christos Mylonas
Christos
Christos Mylonas
Local specialist in Athens | Replied on Jul 20, 2022

Hi Lea
Thank you for your review and your kind words about us.
We are very glad that you had a nice trip in Greece. It was also a pleasure for me planning this trip and communicating with both of you during all that time.
Greetings from Greece
All the best
Christos

Our trip to Iceland was too amazing for words...
Iceland | Jul 4 - Jul 13, 2022

Donna
Donna T.
Columbus, GA | Reviewed on Jul 14, 2022
Our trip to Iceland was too amazing for words. I love to plan trips but I knew that for this trip, I’d need assistance from knowledgeable people. Duncan at Kimkim did not disappoint! We took nine days to drive around the entire island. Our itinerary was customized perfectly for us! The activities and tours we took were all top notch. Having each leg’s driving plan mapped out took the stress off of figuring out directions and distance and helped keep us on a nice pace throughout the trip.... Read more

Our trip to Iceland was too amazing for words. I love to plan trips but I knew that for this trip, I’d need assistance from knowledgeable people. Duncan at Kimkim did not disappoint!

We took nine days to drive around the entire island. Our itinerary was customized perfectly for us! The activities and tours we took were all top notch. Having each leg’s driving plan mapped out took the stress off of figuring out directions and distance and helped keep us on a nice pace throughout the trip. Our pre-booked hotels ranged from small, old, and historical to unique and modern. Each place was clean and offered a delicious spread for breakfast each morning.

Picking favorite places and activities is difficult in a country that’s full of such overwhelming beauty. The activity that was the most fun and gave us the biggest laughs was rafting the West Glacial River outside Skagafjörður. Our guides Amy, Scottie, and Cam with Viking were so much fun!!

I personally loved Husavik and the whale watching-mostly because of the special encounter we had. Our boat had a humpback come right up to our boat not once but twice! Our guides were beside themselves with excitement as this type of encounter was rare. The crew on the Salka were very knowledgeable and kind. We were served delicious cinnamon rolls and hot chocolate on the return which made it more special. Highly recommend!

My husband and daughter loved our ATV to the Black Beach and Plane Wreck tour because it was just plain fun riding fast on the black beach, seeing the plane wreck, and driving our ATV across a river all while having beautiful glacier and mountain views!

Our most unique activity was snorkeling the Silfra Fissure and touching two separate continents with our hands! It took a lot of preparation to get our bodies ready to enter 38 degree Fahrenheit water but seeing such crystal clear water at a depth of 150 meters was like none other! Our guide, Sebastien with Dive.IS was kind, patient, and knowledgeable.

And finally, after leaving the best hotel, Hotel Hallormsstadur on Lake Lagarfljot, our most favorite part of our drive of the island was between Egilsstadir to Hofn. It was littered with one beautiful waterfall after another and the mountains were breathtaking!

There wasn’t one part of this trip we would not do and we know that if we return, there’s infinitely more places we could explore without repeat. If you’re thinking about Iceland, think no more. Go and book now!

Hotel Reviews
Berjaya Hotel Mývatn
Mývatn

Loved this hotel from the moment I walked in. The decor was warm, welcoming, and sophisticated. The bathroom was so relaxing having both a soaking tub and a shower. Breakfast and dinner in the hotel was among our favorite meals of the trip. A little extra bonus was walking into our room after check-in and seeing sheep grazing right outside our window.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Hallormsstadur
Egilsstadir

This hotel was special because of the retro European decor and the magnificent view of Lake Lagarfljot from our bedroom window. Make sure to drive to Vok Nature Bath and experience the best and most scenic geothermal bath we had!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Blue Lagoon
Iceland

This was great because of the proximity you get to The glacier, icebergs, and seals. It was a magical and breathtaking scene.

Quality of Experience
Guides, Drivers and Staff
Transport
Lava Cave Explorer Tour
Iceland

Our tour guide was from England and had a Masters in Geology. She was an enthusiastic teacher and learning all about the types of rock that make up Iceland early in the trip helped improve our understanding of the topography there.

Quality of Experience
Guides, Drivers and Staff
Transport
West Glacial River Family Rafting
West Glacial River Family Rafting
Iceland

Such a fun experience!!! We laughed the entire trip thanks to Scottie and Cam. We were lucky and had a beautiful day too. We stayed for lunch and so glad we did! They served us fresh lamb and vegetables from a farm next door. It was our favorite meal of the trip! Don’t hesitate to book this family rafting trip!

Quality of Experience
Guides, Drivers and Staff
Transport
Myvatn Nature Baths
Myvatn Nature Baths
Lake Mývatn

This bath was ok. After seeing the super organized and efficient process at The Blue Lagoon, here it was not as fluid. I had issues with my locker twice and the scenery around the bath was a lot of dirt and construction equipment. Also know that this bath has an extremely strong smell of sulphur. It bothered my teenage daughter and I saw other people at the bath having some issues with the smell. My advice would be to skip this one. There are other much better baths in the country.

Quality of Experience
Guides, Drivers and Staff
Transport
Husavik Whale Watching
Husavik Whale Watching
Iceland

We had a great experience watching whales on the Salka. We had two very up close encounters with the whales and saw many more at various distances! Highly recommend.

Quality of Experience
Guides, Drivers and Staff
Transport
The Geothermal Vok Baths
The Geothermal Vok Baths
Iceland

My favorite bath. It’s natural water from the lake and has no sulphuric smell. The infinity pools look out into the lake and mountains on the other side. The facility is clean and well organized. Strongly recommend!

Quality of Experience
Guides, Drivers and Staff
Silfra Snorkeling
Silfra Snorkeling
Iceland

A most unique experience! The water is so clear and gorgeous! Dive.IS we’re very friendly, patient, and knowledgeable. We were well dressed to snorkel in 38 degree water. You won’t regret doing this!!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Duncan Campbell
Duncan
Duncan Campbell
Local specialist in Italy | Replied on Jul 18, 2022

Thanks so much for the glowing account of your trip, Donna, your enthusiasm and enjoyment are palpable in the descriptions of your experience, and I'm thrilled it all turned out so well for you!
Duncan

Why travelers love kimkim

Custom trips for independent travelers who are too busy to plan
Customize your trip with the help of a local travel specialist

Kimkim has handpicked the world’s top local travel specialists so you will have peace of mind and an unforgettable trip that meets your exact requirements.

Authentic travel experiences

Kimkim’s local specialists ensure that you will have the best experience based on up-to-date local insights. On top of that, the vast majority of your money will go straight to support and grow local economies.

Secure & easy booking

Once you are happy with the trip, you can easily book via kimkim’s secure payment platform.

Local support during your trip

You can always reach your local specialist with a quick message or call in case you hit a snag during your trip, or simply want some great local recommendations.