Kimkim Trip Reviews

From planning the trip to implementing the various itinerary changes, KimKim attempted to keep us happy with our daily activities. They succeeded, our driver Redouane, was tremendous about suggesting and making dinner reservations, picking us up on demand with a smile and keeping our daily trips on schedule. I thought they all did an outstanding job. Highlights for our group was the Fez tour and guide, the Rabat tour and guide and the Marrakesh Cooking course. They were exceptional with the others were very good! Great adventure and great memories.

Hotel Reviews

Riad Chergui

Marrakech

Great location, easy to find and be independent to get to the Souks.

Authenticity & Character

Location

Easy to access and locate our return to this Riad. Didn't need guides to access after initial walk in.

Staff

Staff were exceptional at this site and the evening manager, Amina? was very customer focused on meeting the comforts for each traveler. Smaller units allowed interaction with other visitors. Nice setting.

Cleanliness & Comfort

Light, open and airy, overlooked the pool and courtyard.

Dar El Kébira

Rabat

Rooms were smaller. Tough to even unpack in the location.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Riad El Yacout

Fès

Marcos was an exceptional host. Best Riad of the three in my mind. Great overall staff and accommodations.

Authenticity & Character

Location

Central location and easy to move in and through the Medina.

Staff

Marcos and staff were exceptional.

Cleanliness & Comfort

Activity Reviews

Afternoon Guided Tour in Casablanca

Morocco

The remaining two attendees cancelled this event as they had reservations at Rick's Cafe....a lifelong dream for one of them.

Quality of Experience

Guides, Drivers and Staff

Transport

Cooking Workshop & Local Food

Morocco

A highlight for our group. Great humor, empathy for all chef skills, great interaction with all guests AND staff. Super event.

Quality of Experience

Guides, Drivers and Staff

Transport

Food Tour & Local Gastronomy

Morocco

This was probably our weakest tour as the local gastronomy was not for weak hearted. I do think it occured on our last full day and day 13th of travel. The final meal with the local food items was a challenge. The guide did his best.

Quality of Experience

Guides, Drivers and Staff

He tried his best.

Transport

We walked so it was fine.

Guided Tour in Marrakech

Marrakesh

Quality of Experience

Guides, Drivers and Staff

Transport

Transfer from Rabat to Marrakech

Morocco

Quality of Experience

Guides, Drivers and Staff

Transport

Our driver stopped when asked and frequently checked in with us to assure the trip was meeting our expectations.

Morning Guided Tour in Rabat

Morocco

We had a great guide with great humor injected on this tour.

Quality of Experience

Guides, Drivers and Staff

Transport

Day Trip to Meknes & the Roman Ruins of Volubilis then Continue to Rabat

Morocco

We ended up enjoying this more than we anticipated. Good guide and he shortened it for us making it a great day!

Quality of Experience

Guides, Drivers and Staff

Transport

Guided Tour in Fes

Fes

Excellent Tour with a great guide.

Quality of Experience

The Guide was very engaging, knowing his sites, his many colleagues and the various souks.

Guides, Drivers and Staff

Transport

Morning Guided Tour in Tangier

Morocco

Redouane showed us during the 'driving tour' the highlights of Tangiers.

Quality of Experience

Guides, Drivers and Staff

Transport

The kimkim team was great and Noga was incredibly responsive and put together a great trip for us. Overall, hotel accommodations were wonderful. The last hotel we stayed in, Hotel Odinsve, was not nearly as nice as the other hotels. Kudos to Nick for his responsiveness in getting us a room change and we are most appreciative of kimkim paying for the upgrade.

Hotel Review

Fosshotel Glacier Lagoon

Hnappavellir

Beautiful hotel in the middle of nowhere! It was very accessible to the glacier lagoon sites. Staff at the hotel was very accommodating. Restaurant was excellent

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Skaftafell Glacier Hike

Iceland

Quality of Experience

Guides, Drivers and Staff

Guide was excellent and knowledgeable

Transport

Jökulsárlón Glacier Lagoon and Diamond Beach

Iceland

Another highlight of our trip! We took an amphibian ride around the lagoon so we were able to get closer to the glaciers

Cliff Walk from Arnarstapi to Hellnar

Snæfellsnes Peninsula

One of our favorite things to do on this trip!

Blue Lagoon Comfort Admission

Iceland

Quality of Experience

Must see and do on the way into Reykjavik from the airport

We have nothing but wonderful things to say about Burcu Kisakurek, Unison Travel, and the connection KimKim facilitated. Burcu was kind, attentive, and thorough from first contact to last, even though we didn't contact her to plan this trip until the last minute. She took great care of us, found us wonderful guides, made all adjustments necessary, and planned a fantastic trip, well beyond what we even knew to ask for. She stayed in close touch with us throughout our trip so that we knew we'd have help if we needed it (though we didn't because she'd done such a good job setting us up). Special shout-out to Cengiz Ozturk, who is a perfect and delightful guide of Istanbul and beyond.

Hakim was wonderful to work with. He was involved with every step of our planning and provided excellent communication, always very responsive. He designed the itinerary to meet our needs and expectations and his team executed the trip flawlessly.

Pedro was great! My trip was planned perfectly for my daughter and I! Hotels locations and tours were great!

Hotel Reviews

Hotel Cascais Miragem

Cascais

Great pool and view

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Casa Mãe Lagos

Lagos

Nice pools and great healthy breakfast

Authenticity & Character

Modern, clean and healthy

Location

Walking distance to downtown

Staff

Could be friendlier

Cleanliness & Comfort

Beds aren’t comfortable

PortoBay Liberdade

Lisbon

Nice location

Authenticity & Character

Location

Close attractions

Staff

Cleanliness & Comfort

Activity Reviews

To Eat Suggestion: Luca´s Rooftop Restaurant

Portugal

Spectacular view Food was good Staff very efficient and accommodating

Quality of Experience

Guides, Drivers and Staff

Transport

Exclusive Boat Tour to Ponta da Piedade Grottoes with Swimming Stop

Portugal

Great private tour Knowledgeable captain Beautiful views Relaxing 😎

Quality of Experience

Guides, Drivers and Staff

Transport

Authentic Portuguese Cooking Class – 3-Hour Small Group Experience in Lisbon

Portugal

Chef wasn’t engaging Unorganized and late starting

Flavors of Lisbon in a Premium & Gastronomic Private Walking Tour

Lisbon

Great guide and fun day exploring the culture Make sure to be hungry

Quality of Experience

Guides, Drivers and Staff

To Eat Suggestion: Pinóquio

Lisbon

Food was ok Service slow

Unveil the Fairytale Villa of Sintra with a Private Driver Service

Portugal

Magical experience

Quality of Experience

Guides, Drivers and Staff

Transport

We arrived home safely.

Our review is as follows:

The communication and trip planning was excellent, our trip plan covered everything we wanted to do.

The Roadbook and having the app on our iPhone home screen was incredible. EVERYTHING we needed for our trip was accessible through the app, tickets, locations, ferry connections etc.

We were never left waiting, somebody was always there to meet us or to assist.

Hotel accommodations and locations met and exceeded our expectations. In particular the Leonardo Royal Hotel was an excellent welcome to our trip…it was a great start to our trip. The umbrella rental was a nice touch. The staff was excellent and friendly. I encourage you to use the Leonardo when possible. The other accommodations were also wonderful.

Our smaller coach day trip to St Andrews was beyond expectations, the time we had at the Old Course was magical. Declan our guide/driver was excellent.

Though the bus was larger than expected, which we don’t hold Kim Kim responsible, our Harry Potter Train day was rainy BUT fun as the driver and guide were very attentive and “knew their audience “ as they say and provided for adequate stops.

Memorable connections were made during our stay at Inverness, a delightful city and The Pizzaria restaurant run by real Italians was phenomenal, please encourage others to support this business.

Our private driver/guide day was magical as Graham our last minute substitute driver guide was extremely attentive and genuinely wanted us to have a day to remember…he did not fail. The scenery was stunning.

We encourage others to take the ferry to Belfast and also encourage others to upgrade to the lounge area.

The Political Tour in Belfast was sobering and very educational…we truly believe one needs this tour to truly understand Belfast.

The private driver to the Giants Causeway was also a delight as we made a couple of stops along the way…beautiful costal scenery.

For future customers interested in golf, our dinner at Holywood Golf Course was a dream come true. We were given a tour of Rory McIlroy’s trophy room and allowed to take photos with the trophies in hand…phenomenal. PLEASE TELL FUTURE CUSTOMERS ABOUT THIS RESTAURANT AND EXPERIENCE. The meal was wonderful.

The only glitch was with the Paddywagon folks putting us on a large 50 person bus for a long 10-11 hour day across Ireland to the Cliffs of Moher, stops seemed limited, and it just seemed to be a difficult ride in a large bus with all the switchbacks , somewhat of a nauseous ride. This is the only day I would do over AND Kim Kim adequately compensated us for this faux pas or whatever the problem was…thank you.

Connections to our departure flight were seamless.

Ann and I wish to thank you, Jane and Gabriella, for your communication, attention to detail, and follow through, to make this an unforgettable experience.

We highly recommend yourselves and Kim Kim in general to others for their future travel needs.

Hotel Reviews

Ten Square Hotel

Belfast

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Leonardo Royal Hotel Edinburgh

Edinburgh,

The Leonardo was an amazing way to start our trip, friendly and attentive staff, great location and excellent breakfast!!!!

Authenticity & Character

Friendly and attentive staff

Location

Close to the Royal Mile

Staff

Cleanliness & Comfort

Activity Reviews

Dining Reservation at Holywood Golf Club

Belfast

WOW IF YOU ARE A GOLFER OR INTERESTED IN GOLF HAVING A MEAL AT HOLYWOOD IS A MUST! Amazing staff! They treated us like we owned the place. It’s the home course for Rory McIlroy and the Gland Slam Trophy room is an experience beyond words. It’s a wee bit of Golf Heaven!!!

Quality of Experience

Guides, Drivers and Staff

Transport

Belfast Political Taxi Tour

Belfast

This is a sobering and educational tour. To truly understand Belfast you need to take this tour!

Quality of Experience

Guides, Drivers and Staff

Transport

Harry Potter Train & The Scenic Highlands

Inverness

Quality of Experience

Guides, Drivers and Staff

Transport

Fishing Villages of Fife & St Andrews from Edinburgh

Edinburgh

This trip was magical as we are golfers! You must take this tour especially if you feel the call from the Old Course.

Quality of Experience

Guides, Drivers and Staff

Transport

The two weeks that we just competed in Ireland was fantastic, thanks to Jane and her colleagues at Kimkim. This is our second European vacation using Kimkim and Jane, and I really enjoyed working with them. They listened to us regarding our travel style and desired destinations and activities and between emails and video conferencing, the plan came together. And it remained flexible until it was time for Kimkim to made the paid reservations, which let me make a few tweaks to the plan

This was a vacation using public transportation, staying in 5 cities/towns over the two weeks. Jane and team arranged the hotels, tour tickets, train tickets, transfers between cities with no train and airport transfers. The city overview and suggestions that was part of our final electronic packet was well done and fill of good information

Their after hours access was great; I used it the last evening to make 100% sure my 6am taxi was confirmed for departure day.

Overall, I am very satisfied. I like having access to Kimkim’s in country experts and think this alone is of great value to me. Thanks, Jane and everyone who helped us have this experience

Hotel Reviews

Leonardo Hotel Dublin Christchurch

Dublin 8

Location right across from Christchurch Cathedral and easy walk to Temple Bar and Trinity College made it very convenient

Authenticity & Character

Modern, seems Recently renovated

Location

Staff

Very friendly at check in, made us a breakfast box to bring to the airport

Cleanliness & Comfort

Leonardo Jurys Inn

Cork

This property needs a refresh but was very comfortable

Authenticity & Character

Seemed More like a businessman hotel but there were definitely tourists there as well

Location

Right in the river for pretty walk, area felt safe despite the bus station next block

Staff

Friendly, helpful

Cleanliness & Comfort

Clean, nice Breakfast but all From the buffet

Earls Court House Hotel

Killarney

Authentic Irish hotel, period furniture, extremely late room!

Authenticity & Character

The interior was wood floors and antiques and so pretty

Location

About a 20 minute walk to main downtown

Staff

So nice especially the breakfast staff who remembered what we wanted tj drink and our room number after the first Night!

Cleanliness & Comfort

The Quayside B&B

Dingle

Very charming B&B. Rooms were small but adequate, as was bathroom. The two staff we worked with very nice and helpful

Authenticity & Character

Location

Right next to the docks so I could see the fishing boats every day

Staff

Super helpful, Maurice has great stories and so much local experience

Cleanliness & Comfort

The Hyde Hotel

Galway

Facilities at this hotel as well as staff were excellent

Authenticity & Character

Location

Close to main sights of the city

Staff

Very helpful and friendly

Cleanliness & Comfort

Cassidys Hotel

Dublin

Well appointed with friendly staff and excellent breakfast

Location

Walking distance to many sights with a bus and tram station within a few yards of the hotel front door

Staff

Cleanliness & Comfort

Activity Reviews

Private Transfer/Taxi

Ireland

We did the train Dublin to Galway. Kimkim got the reserved seat tickets in advance which really helped

Afternoon Tea - Atrium

Dublin

One of Best Tea we have ever done in a beautiful room

Quality of Experience

Killarney Jaunt & Afternoon Tea

Killarney

Fun way to see sights in the national park and hear stories from a local. Our guide had 40 years experience!

A Private Half-Day Tour of the Dingle Peninsula

Ireland

Verify knowledgeable guide, very comfortable car

Private Tour from Galway to Dingle

Galway

This was a great way to see the sights with a local guide as we moved from Galway to Dingle

Guides, Drivers and Staff

Transport

Irish Dancing Show

Galway

Wow!! What great music and dance! This was a fabulous recommendation from Jane and Kimkim

Transport

Having a prearranged taxi was a great plan. It was raining after the show and we walked straight out to our waiting driver.

Trinity College Library : The Book of Kells Experience

Dublin

Historical!! A must for us

Quality of Experience

Guides, Drivers and Staff

Anna-Marie was super helpful in planning our trip beforehand and gave us great suggestions in tailoring our trip to our family's needs. During the trip she was super responsive and always made sure we found our guides, transport, and was available throughout the entire journey. She truly helped make our trip a once in a lifetime experience and it would not have been the same without her and her team's planning and execution. We highly recommend Kim Kim and Anna-Marie.

TOTALLY loved kayaking (though wish it were a longer kayak), hiking on the glacier and into the ice cave, and the food tour. The guides for all of those were fantastic. Great hiking experiences and interesting sites. Gummi provided excellent restaurant recommendations. The food was just so fresh and tasty!

Hotel Reviews

Center Hotels Skjaldbreið

Reykjavík

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Vík í Mýrdal

Vík

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Litli Geysir Hotel

Haukadalur

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hótel Fransiskus Stykkishólmi

Stykkishólmur

Very utilitarian, but the staff was absolutely fantastic!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Center Hotel Arnarhvoll

Reykjavík

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Faxaflói Bay Whale Watching Excursion

Reykjavík

Quality of Experience

Guides, Drivers and Staff

Transport

Jökulsárlón Glacier Lagoon Kayaking Excursion

Iceland

We loved this…..just would have loved if it had been a bit longer. Beautiful and loved seeing the seals.

Quality of Experience

Guides, Drivers and Staff

Transport

Glacier Ice Cave Experience

Iceland

Had no idea what to expect and the cave did not disappoint.

Quality of Experience

Guides, Drivers and Staff

Transport

Icelandic Food Walk

Reykjavík

The guide was really fun and the group was good. The food was totally amazing.

Quality of Experience

Guides, Drivers and Staff

In September 2025 we took a family trip to France with our two adult children. We started planning the trip in January and began working with Emma at KimKim shortly thereafter. After gathering everyone’s suggestions and ideas I forwarded them to Emma and she began sketching out our trip. Over the next few months our plans came together and excitement built. Before our departure date, Emma was transferred to another country but her replacement, Amandine, never missed a beat. From our arrival in Paris to our departure 15 days later everything just fell into place. Information and instructions provided were clear and accurate. Even when things didn’t quite go as planned, Amandine was always available to assist.

We were most impressed when we heard that there might be a “day of action” on our last travel day back into Paris. Before we could even think about what it might mean for us, there was a note from Amandine indicating that she had proactively reserved a rental car for us as an alternative.

Since our return, Amandine has continued to be available to resolve a few minor hotel transactions that needed to be resolved.

We are impressed and have already started talking about another family trip with KimKim. We highly recommend this company!

Hotel Reviews

Fourvière Hôtel Lyon

Lyon

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hôtel d’Europe

Avignon

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel La Résidence du Vieux Port

Marseille

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Chateau St Roux

Le Cannet-des-Maures

Authenticity & Character

Location

Staff

Cleanliness & Comfort

La Villa Nice Promenade

Nice

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Private Transfer from Paris hotel to Paris Charles de Gaulle (CDG)

France

Quality of Experience

Guides, Drivers and Staff

Transport

Local Bouchon Lyonnais Diner

Lyon

Lovely location. Quaint atmosphere. Great staff!

Quality of Experience

Food

Guides, Drivers and Staff

Half-Day Cruise to Calanques National Park - private group

Marseille

This activity didn’t happen because of weather.

Quality of Experience

Make your own Baguette Baking workshop at Chateau Saint-Roux

France

This activity didn’t happen because of scheduling problem.

Quality of Experience

Enjoy the Chateau Saint-Roux

France

Lovely spot for dinner. Enjoyed the family room.

Quality of Experience

Dinner at Le Plongeoir

France

Wonderful spot. Fantastic food. Great service.

Quality of Experience

Food

Guides, Drivers and Staff

Paris: Illuminations Seine River Cruise

Paris

Quality of Experience

Guides, Drivers and Staff

Transport

Discovery of the Parisian catacombs

Paris

Quality of Experience

Guides, Drivers and Staff

Private Notre-Dame Cathedrale and Saint Chapelle Visit

Paris

Quality of Experience

Guides, Drivers and Staff

Marais Pastry and Chocolate Tour

Paris

Excellent tour. So much fun.

Quality of Experience

Guides, Drivers and Staff

Skip-the-line: louvre museum greatest masterpieces private guided tour

Paris

Quality of Experience

Guides, Drivers and Staff

We planned a last minute trip to Portugal and it was our 1st time using the Kimkim service. We were most impressed with the ease of booking and the excellent personal service we received from Coraima.
Once in Portugal, we realized that she listened to what we wanted. The accommodations, the excursions and our specific itinerary were tailored made just for us!
We will definitely be booking our next vacation through kimkim!

Hotel Reviews

Estoril Vintage Hotel

Estoril

Overlooking the Atlantic Sea, Estoril Vintage Hotel is a place where every guest is treated royally! Every detail for the guests comfort is tended to thoughtfully.

Authenticity & Character

Well preserved fretwork, antiques and relaxing outdoor spaces would draw us back when next in Portugal.

Location

Staff

The front desk attendant was most welcoming and projected sincerity upon our arrival. Maria, the owner made a pint of speaking to each guests both at dinner and at breakfast.

Cleanliness & Comfort

Crisp linens, thirsty towels and beautiful china,,,the Royal Treatment!

Sintra Marmoris Palace

Sintra

A former summer “palace” this small boutique hotel, located in Sintra, had amazing views. Its fusion of old with modern decor was thoughtfully curated. Very quaint and quiet away from the bustle of the tourism centre.

Authenticity & Character

Location

It’s hillside location gave some beautiful views!

Staff

Cleanliness & Comfort

Sapientia Boutique Hotel

Coimbra

This UNESCO Heritage site is situated on the campus of the Unibwdaory of Coimbra. Centrally located swhixh made walking around to sites very easy.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Torel Quinta da Vacaria - Douro Valley

Peso da Régua, Vila Real District

This hotel on the vineyard is very new at 13 mos when we stayed there but you would think they’d been in business for years. Their attention to detail, impeccable service, exquisite food and stunning views made it a most memorable experience! This boutique hotel also has a beautiful spa with relaxing experiences. Imagine a jacuzzi filled with wine? Amazing!

Authenticity & Character

Location

Overlooking the Douro Valley, the views are breathtaking!

Staff

Everyone was attentive but not imposing.

Cleanliness & Comfort

Very clean rooms. Turn down service…with chocolate!

Activity Reviews

Private Sailing Experience

Cascais

Because it was a rainy morning, the crew accommodated the weather and suggested we go check into our hotel and come back in the afternoon for a better sailing experience. Miguel & Luis really made the 4h tour, fun and enjoyable. They allowed for some hands-on experiences and treated us like old friends!

Quality of Experience

Guides, Drivers and Staff

I could write a book about how wonderful Miguel & Luis are! From the moment we shook hands, we were fast friends. They were the experience, without them it would’ve just been a boat ride.

Transport

Due to the inclement weather, they were quick to change their plans so we could cast off later in the day, providing us a better experience. They are seasoned sailors and cared about our safety.

Portugal’s Little Venice: A Day in Aveiro & the Colorful Coast

Coimbra

We very much enjoyed this half day excursion. Eva has a Masters in History and was knowledgeable in all things Portuguese. We certainly learned a lot. She took us to a market in Aveiro and we felt very much like a local. She had arranged for us to have a traditional lunch of suckling pig on a bun in an open air market.

Quality of Experience

Food

Guides, Drivers and Staff

Eva was a safe driver. She was very personable, keeping the conversation going with her knowledge of the area as well as local anecdotes. By the end of the day, we had made a new friend!

Transport

Private Douro Valley Hike

Portugal

What could be better than hiking the mountain overlooking the vineyards of the Douro Valley? Our guide was knowledge about the area’s history and very amicable.

Quality of Experience

I’m just

Guides, Drivers and Staff

Private Half-Day Douro DOC & Vinho Verde Wine Tasting

Portugal

We were picked up at our hotel by Vasco, the son of the owner of the small family run vineyard, Salta Cao. He took the time to stop to along the way to take photos of us with the most beautiful backdrops and explained the region we were passing by.

Quality of Experience

Guides, Drivers and Staff

Transport

We loved Scotland and were very appreciative that we got to see so many things in our 10 days. My feedback is solely on our challenges with accommodations scheduled.

At our first location (Glasgow) - the hotel and our guide from our roadbook were inaccurate relative to when meals (specifically breakfast) was. It caused us some stress as we tried to figure out where to have breakfast before very early tour dates. I wish it were more accurate.

We LOVED the Rocpol hotel - the hotel was fantastic! However, included with our rooms were 3 things each day - tea at 3pm; glass of wine/champange at 5pm; and spoons and a drink at 6pm. We only were able to enjoy tea at ONE day, wine never, and spoons one day. It would have been nice to not have the tours end so late that we couldn't enjoy Inverness nor the hotel and the amazing services. I felt like we didn't get value from what we paid for the hotel. Additionally, at least one of the suggested things to do in Inverness were not doable due to Sunday start date.

The final accommodation Frazer Suites was not good at all. First, they are apartments that have mini-kitchens and we didn't need that. Second, the facilities were really dated and bathroom was gross. Third, we had to ask for towels and our room was cleaned 1 time (not really well) in our stay. Finally, the hotel staff was just OK. After the experience at Rocpool, it was such a disappointment. Finally the location - while close to Edinburg Castle - nothing else was nearby - meaning most of the shops and attractions closed by 7pm and all that was there was restaurants. I am not sure why we stayed at that hotel at that location - as we didn't get very much out of it - a rather gross hotel in an ok location.

My last recommendation is that on future tours, you have people start with the hop on/hop off tours - which provide a really great way to learn about each city and gives you a good idea of places to visit etc

Hotel Reviews

Fraser Suites Edinburgh

Edinburgh

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Rocpool Reserve Hotel

Inverness

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Clayton Hotel

Glasgow

I liked rooms; I wish they were more clear on services like breakfast times

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Edinburgh Castle Tickets

Edinburgh

Quality of Experience

Loch Lomond, Kelpies & Stirling Castle Tour

Edinburgh

We had sufficient time to review the castle - it was great but Stirling castle is very commercial

Quality of Experience

Guides, Drivers and Staff

Transport

Outlander tour from Edinburgh

Edinburgh

Amazing - I didn't watch Outlander but our Rabbie driver made it come alive and explained things She was amazing!

Quality of Experience

Guides, Drivers and Staff

Transport

The Scotch Whisky Experience Tour and Tasting

Edinburgh

I learned a lot but I think the Johnnie Walker tour might be a better one for you to consider (we didn't do it but heard from others on our Rabbie tour that it was much better)

Private transfer in town

Scotland

Great driver

Loch Ness Cruise, Outlander & Whisky Tour

Inverness

I lvoed that we had enough time at the castle to really explore

Quality of Experience

Guides, Drivers and Staff

The best driver!

Transport

while older vehicle - it was actually more comfortable

The Isle of Skye & Eilean Donan Castle

Inverness

I felt very rushed going thru the castle - we didn't get enough time for the admission price Also I felt like many of the stops were "tourist traps" that Rabbie's gets paid to take people - not really much to see - more "buy stuff" Also lunch was stressful at Skye as so many people - we had very little time to find lunch and walk around

Quality of Experience

Guides, Drivers and Staff

the driver was a bit harsh - driving and yelling at other drivers - it was a lot

Transport

The Rabbie buses are hard for tall US invidivuals - very little leg room

Uilebheist Distillery Discovery Tour

Inverness

Quality of Experience

Guides, Drivers and Staff

Oban, Glencoe, Highland Lochs & Castles

Glasgow

Quality of Experience

Guides, Drivers and Staff

Transport

Just wanted to mention that Anna-Marie, our tour director, was great. We had a couple of hiccups that she took care of very quickly for us.

Our itinerary was just what we asked for. We started in Zagreb. Not knowing much about the city I had no real expectation. I was very impressed by the architecture and the history of the city and country. Sadat was another one of our stops. The city was small and could easily be walked. The Roman influenced architecture was truly spectacular as well as the selections of restaurants. Split was our next stop. It was a lively city that again was easy to walk and had some spectacular architecture in the old town section of the city. The highlight of Split was our our food tour which took us to 4 restaurants to sample local dishes which isn’t accurate because each restaurant was a full meal course that were different and delicious. We then went on to Hvar which is an island that is beautiful and historic. The highlight here was our hiking expedition in the hills to see some abandoned villages, hear about the history of the island, and delight in some spectacular views from high above the city. Our last stop was Dubrovnik which has the crown jewel of old towns in Croatia. Truly spectacular. We also took in an interesting museum which was the War Photography Museum. Very informative and moving.

The KimKim team for Greece really knocked it out of the park for our 10 day tour or main land Greece and several islands. The activities they suggested for us were spot on for what what we like to do and were the perfect small groups. The accommodations were perfect boutique hotels in the best locations that allowed us to walk around town and really get a feel for the local culture. We visited, Athens, Paros (Alike), Santorini (Kamari Beach) and Crete (Chania) so there were a lot of logistics as planes, taxies and ferries were required and everything was incredibly smooth. When I did have a question mid trip our POC Lea had answers for me in under 15 minutes. This really was a dream come true tip and we can't wait to plan our next trip using KimKim. Huge thanks to our in country planner Ionnis and our coordinator and trip POC, Lea. You guys crushed it!

Hotel Reviews

Belmondo Hotel & Suites

Chania

I have no words to describe how much we loved this hotel. We had the Belmomdo suite with the most amazing views of Old Harbor, perfectly walkable to tons of shopping and restaurants with the best views ever. If I could move into our suite I would. Please stay here if you are visiting Chania! The staff is incredible and even helped up with take away breakfast when we had early morning activities.

Authenticity & Character

Super cute charm

Location

The BEST location!

Staff

Cleanliness & Comfort

Acoya Residences

Paros

Super cute hotel right in the town of Alike, which is the cutest little fisherman town with fantastic restaurants, beach and ocean views!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Kamari Beach Hotel Santorini

Santorini

Perfect location and amazing views. Great spot and very walkable to all things in Kamari Beach and a short trip to Oia. Love!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Coco-Mat Athens BC

Athens

One of my favorite hotels I have ever stayed in, the atmosphere and location was amazing~

Authenticity & Character

So many unique features, and very eco friendly!

Location

Staff

Cleanliness & Comfort

Activity Reviews

Samaria Gorge Hiking Day Trip

Chania

Stunning hike, super fun but pretty challenging. If you are not in good shape or a decent hiker you may want to look at another gorge hike. We loved this hike but want to throw a word of caution. The views are stunning and the beach, beach town and restaurants at the end are amazing!

Quality of Experience

Guides, Drivers and Staff

Transport

Morning Caldera Catamaran Cruise

Santorini

Loved this trip, small group activity, the lunch provided was fantastic and the locations we went were very fun.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Sunset & Wine Tasting Experience

Santorini

Loved this small group tasting and tour, we got to see three of Santorini's wineries. Our host was fantastic.

Quality of Experience

Guides, Drivers and Staff

Transport

Small Cyclades Sailing Day Trip

Paros

Such a great time actually sailing (not many sailing charters actually put the sails out and sail) the crew was great and the locations we visited were VERY private.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Cooking lessons at an idyllic hotel by the pool

Paros

We loved this activity! The host was fantastic, we felt like we were cooking in our hosts home, they gave us all the recipes and we can wait to try and replicate. Would love to do this again!

Quality of Experience

Guides, Drivers and Staff

Transport

We booked a bucket list trip with Kim Kim to Peru. They asked what kind of trip we were looking for, e.g., hiking, city, relaxing adventure. We told them we wanted to reconnect with nature and boy did they deliver! The literary was everything we'd hoped for and more! Everything was seamless from our drivers-Willy was awesome! to our guides- hugh shout out the Edwar! to even solving a few bumps along the way. The Kim Kim team is amazing and we will definitely be using their service again for a safe and fun vacation!

Highlights: the excursions. With the one exception, all the tours were on time for pick up. The guides were friendly, professional, informative and fun! The driver's were great. Would recommend the white water rafting, the zip lining, the hikes and the kayaking.
We had the one issue where the surf lesson company got the time wrong, but they made it up later in the day and the instructor was great. Fortunately, we were available to come later. We are awaiting the refund from that excursion.

Lowlights: I have already contacted kimkim about issues with the Silencio hotel in detail. Banana Azul- staff was friendly, food was pretty good. Place is worn, holes in the walls and construction going on. Nice location on the beach though.

Overall, the four of us had a great time and would recommend the country to others. Our itinerary involved a lot of driving, but I am not sure that could have been avoided. Adam was responsive to the extent he was able when we had problems.

Hotel Review

El Silencio del Campo Hotel

La Fortuna

Authenticity & Character

Location

Staff

This was our issue. The front desk have away our family sized room by mistake. So, out first night we were crammed into a regular room. We were told they were going to do something to make it up to us. That never happened. I asked for a refund amounting to the difference in the room rates. Depending on who I talked to at the front desk I was told a different story. I just didn't want to argue with them on my vacation. They need some training in customer service.

Cleanliness & Comfort

Activity Review

Río Balsa Whitewater Rafting Adventure

Arenal/La Fortuna

Guides, Drivers and Staff

Our trip to Portugal was incredible. We loved the walking tour, led by Alex who was well informed on the history of Lisbon. He spent extra time with us and also introduced us to Ginja.
All of our preset pickups were punctual and the boutique type hotels were in great locations.

Miguel, our guide on the tour to the Douro wine region was very knowledgeable of the area and a great historian. The area and views of the wineries were absolutely stunning. Miguel introduced us to ‘green wine’ and he knew a tremendous amount about US history, so he was prepared to engage with the Americans, as well.

Our drive to Nazaré and Obidos then back to Lisbon from Porto was a fantastic day of learning and traveling the countryside. Nuno was our driver, he was prompt and allowed us to spend as much time as we wanted in both cities. Both cities are worth taking the time to see.

Our guide Vicky did an in credible job and was always washing our trip , weather and. Other developments. We could not had had a better trip and service

Our trip to Athens, Paros, Antiparos and Naxos exceeded our expectations. Erica was very helpful in planning the trip and the KimKim app worked well in allowing us to seamlessly keep track of our itinerary on the road. Some of the service providers who were particularly friendly and helpful along the way - Nasos Thanasas was our driver to and from the Athens airport, the staff at the Stelia Mare Hotel in Paros, the guides at the Traditional Cooking experience on a Naxos Village Farm and the Naxos Private Wine Experience.

We were not aware of the Cycladic summer winds that are common and did in fact have high winds our first couple of days in Paros. That is the risk you take in traveling to the Cyclades in the summer months and the weather was otherwise ideal. But it may make sense to consider making the trip further into the shoulder seasons on either side of summer.

Renting cars was easy although the driving is a bit challenging with very narrow roads and dodging tour buses on Naxos. In particular, we took a car on the ferry from Paros to Antiparos and very much enjoyed a day on Antiparos exploring the cave there and relaxing on Soros Beach.

We wound up with what was basically a layover day in Athens at the Athens Riviera Hotel on the way out as our flight home the following day was in the early AM. We wish we had taken an earlier flight from Naxos to Athens to have more time in Athens on that day.

In total, we chose several days on Paros and Naxos at Erica's recommendation and do not regret the choice. Other friends had told us Mykonos and Santorini are beautiful but much more crowded. We are not Greece experts by any means and there are many other islands to consider.

Hotel Reviews

Athenian Riviera

Vouliagmeni

The Athenian Riviera hotel was a lovely hotel with beautiful rooms, but it felt quite isolated without much within walking distance. The hotel itself was lovely, but it felt like being in the States rather than in Greece. The logistics of getting there and back were not ideal for our schedule.

Elia Ermou Athens Hotel

Athens

The Elia Ermou Athens Hotel had a great location with nice room service. The rooftop bar and restaurant were good, and we were very happy with our stay there.

Stelia Mare Boutique Hotel

Paros

Stelia Mare Boutique Hotel in Paros had really good staff and a great location. We were very pleased with our stay there.

Activity Reviews

Day Cruise Sailing

Paros

The day cruise sailing around Paros was lovely. The food was surprisingly amazing for a day cruise, and the staff was excellent. It was quite windy, but that's just Mother Nature.

Private Wine Experience

Naxos

The private wine experience in Naxos was very good. Our guide was passionate about what he does, and we enjoyed the tour. Just a tip for others, I'll suggest wearing tennis shoes for comfort, as there's a bit of walking involved.

Traditional Cooking Experience at Village Farm

Naxos

The traditional cooking experience at a village farm in Naxos was delightful. We cooked stuffed tomatoes and peppers with vegetable and rice, added tzatziki sauce, and made a chocolate dessert. The setting was a nice old family farm, and the food was delicious.

Nikola was so helpful and easy to work with. The plans were seamless and easy to follow.