Kimkim Trip Reviews

4.8
Based on 19,266 ratings
Read 19,266 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Memories
Greece | Mar 12 - Mar 19, 2023

brian
brian m.
Farragut, TN | Reviewed on Mar 21, 2023
We had a wonderful trip. Eleni's suggestions were spot on and never failed to impress! Each of our guides was friendly, extremely knowledgeable, and a great ambassador for Greece. Special thanks to Eleni for proactively navigating us through an itinerary change due to nationwide transportation strikes that impacted our original plans. Before we knew it, we had new hotel reservations, flight reservations, and tips for how to spend our extra day in Athens. She made the entire trip stress-free,... Read more

We had a wonderful trip. Eleni's suggestions were spot on and never failed to impress! Each of our guides was friendly, extremely knowledgeable, and a great ambassador for Greece. Special thanks to Eleni for proactively navigating us through an itinerary change due to nationwide transportation strikes that impacted our original plans. Before we knew it, we had new hotel reservations, flight reservations, and tips for how to spend our extra day in Athens. She made the entire trip stress-free, especially the adjustments.

Hotel Reviews
Celestia Grand
Fira

Location! Staff was super-attentive and helpful.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
AthensWas
Athens
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Divani Hotel Meteora
Kalampaka
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Electra Metropolis
Athens
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Eleni Koropouli
Eleni
Eleni Koropouli
Local specialist in Athens | Replied on Mar 28, 2023

Hi Brian,
So many thanks for your wonderful words! I am very glad you enjoyed your trip experience in Greece! I will be very happy to welcome you again to Greece and introduce you to other very interesting destinations!
My warm greetings!
Eleni

Amazing trip to Argentina thanks to Ana and h...
Argentina | Mar 11 - Mar 19, 2023

Silvia
Silvia S.
Lutherville-Timonium, MD | Reviewed on Mar 21, 2023

Amazing trip to Argentina thanks to Ana and her team. Ana was great, paid attention to all our needs and organized everything so well: flights, hotels, tours, and rides. We were on a tight schedule and everything worked out really smoothly. All the tour guides, van drivers and contact people were very kind and helpful. We visited Calafate-Perito Moreno, Iguazu Falls and Buenos Aires with our three kids. We came back home with great memories. Thank you to the crew who made it possible.

Local specialist: Ana Maibach Cikes
Ana
Ana Maibach Cikes
Local specialist in Córdoba | Replied on Mar 21, 2023

Dear Silvia,

First I want to thank you for taking the time to write such a beautiful review! It fills our hearts every time we read about such beautiful experiences 😊

Thank you for trusting us to organize this beautiful family trip! We hope you had a unique experience and a very special anniversary 💕

We hope to receive you again in South America to continue creating unforgettable moments.

My most sincere wishes,
Ana and the entire Trips South America team ✈

We would highly recommend Lacey from Kimkim, ...
Thailand | Feb 21 - Mar 17, 2023

J
Jane k.
United Kingdom | Reviewed on Mar 21, 2023
We would highly recommend Lacey from Kimkim, she really listened to what we did and didn't want to do and built our itinerary around us. She was very responsive through out our trip and answered our queries very quickly. The hotels that she chose for us worked well. All of our tour guides were excellent and Lacey's recommended tours were brilliant, we saw and did activities that we would never have done had we done our own itinerary. Read more

We would highly recommend Lacey from Kimkim, she really listened to what we did and didn't want to do and built our itinerary around us. She was very responsive through out our trip and answered our queries very quickly. The hotels that she chose for us worked well. All of our tour guides were excellent and Lacey's recommended tours were brilliant, we saw and did activities that we would never have done had we done our own itinerary.

Activity Reviews
Hua Hin - Kanchanaburi sightseeing
Hua Hin - Kanchanaburi sightseeing
Thailand

It is weird to say that going to the war cemetery, the death museum and learning more about how the bridge over the river Kwai was built would be an enjoyable experience. It was and we would recommend

Quality of Experience
Food
Guides, Drivers and Staff
Transport
John Gray's sea canoe - Hong by Starlight - Joining excursion
John Gray's sea canoe - Hong by Starlight - Joining excursion
Phuket

A really fun and different day out

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Phi Phi Island By Joining Speedboat
Phi Phi Island By Joining Speedboat
Krabi

We saw some beautiful islands, beaches and coves.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Love Chiang Mai cooking experience (Morning session)
Love Chiang Mai cooking experience (Morning session)
Chiang Mai

When we were picked up from our hotel we were given a menu to choose the food we wanted to cook, then we were taken to the market to buy the food. The venue was excellent and the guide and his support team made our day. Even if you don't cook or like cooking you would find it difficult not to enjoy this experience

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Lacey Ngo
Lacey
Lacey Ngo
Local specialist in Hanoi | Replied on Mar 22, 2023

Hi Jane,
Thank you very much for your detailed and valuable feedback!
It was my great pleasure to assist you with this memorable trip, and we hope to accompany you next time!
Warmest regards,
Lacey

Welcome to Pura Vida!
Costa Rica | Mar 6 - Mar 16, 2023

DAN
DAN B.
Ocoee, FL | Reviewed on Mar 21, 2023
The moment we decided in November 2022 that Costa Rica was going to be our honeymoon adventure vacation set for March 2023, I set out to create an itinerary that would be a blend of natural, cultural, and heart-pumping experiences that would fit our time and budget considerations. Since this would be our first visit to Costa Rica I sought the expertise from a couple of tour agencies which included kimkim. At kimkim we were introduced to Bryan, a specialist on his home country of Costa Rica.... Read more

The moment we decided in November 2022 that Costa Rica was going to be our honeymoon adventure vacation set for March 2023, I set out to create an itinerary that would be a blend of natural, cultural, and heart-pumping experiences that would fit our time and budget considerations. Since this would be our first visit to Costa Rica I sought the expertise from a couple of tour agencies which included kimkim. At kimkim we were introduced to Bryan, a specialist on his home country of Costa Rica. Before, during, and now, a few days returned from the trip, it's clear that planning with Bryan through kimkim was the best thing to happen for us in creating our getaway.

From the jump, Bryan listened to our ideas, asked all the right questions, made wonderful recommendations, provided incredibly prompt and personal responses to our itinerary requests and considerations, and within a short amount of time put together a personalized, 11-day, self-drive, "we can't wait to go," Guanacaste adventure.

Pura vida! We can say it now, each and every check-in along the way was flawless and anticipated by the receptionist; from car rental pick up and drop off, to each of the 4 hotels we stayed, and all 10 tours we booked.

The accommodations that fit our budget and were available at time of booking included Hacienda Guachipelin in Ricon de la Vieja; Volcano Lodge in Arenal; Fondavela in Monteverde, and Golden Palms Papagayo.

Below is a listing of the notable, day by day highlights*, raves*, and faves* of our 11-day Costa Rica adventure:

After touching down in Liberia we picked up our rental car and dined next door at *La Choza de Laurel

Rincon de la Vieja:
*Hacienda Guachipelin breakfast buffet and dining area
*Hike to Las Pailas and Oropendola Falls with guide *Johnny
*Hacienda Guachipelin tubing the Rio Negro with guides
*Hacienda Guachipelin room and balcony

*Rio Celeste self-hike

Arenal:
*Volcano Lodge flora and fauna
*Volcano Lodge private hot tub and view of Arenal Volcano
*Variety of birds gathering at "banana breakfast buffet" at Surá Restaurant
*Volcano Lodge grounds yoga pavilion, out door workout area, and pool
*The welcoming energy of the entire receptionist staff of Volcano Lodge
*Robert at Surá Restuarant
*La Fortuna Waterfall hike with guide *Kenneth (Arenal Star), sighted 3 toucan species, Deivar providing fresh fruits
*Sloth family viewed at Volcano Lodge parking area
*Ecotermales Hotsprings with buffet dinner
*Arenal 1968 hike w/ *Kenneth, anteater encounter, Pablo providing fresh fruits
*Great cups of coffee on Don Juan’s Coffee and Chocolate tour
*Dinner at Pollo Fortuneño in the city of La Fortuna, *Marlon offering great service

Monteverde:
*Santuario Ecologico visit and hike
*Night Walk: Children’s Eternal Forest with guide *Marvin
*Fondavela Hotel perimeter walk
*Selvatura Park: Canopy tour with *zipline guides, hanging bridges, sloth and butterfly tour. Great lunch and best cup of coffee of the entire trip.

*Palo Verde National Park Boat tour with guide, *Ulysses and Capt. Miguel.
*Great lunch served at Hacienda El Viejo

Papagayo:
*Golden Palms Papagayo resort: receptionist *Angie; comfortable room, lovely pool; easy access to Playa Buena; great rocky beach walk around point
*Kuna Vela morning “sail” and snorkel in Culebra Bay with *Capt. Israel and *First mate Andres.
*Lunch and dinner at Hacienda Blu Beach near Golden Palms
*Lunch at Eco Camping Papagayo

*Suzuki Vitara 4x4, Sport Mode setting, total miles driven about 340

Hotel Reviews
Papagayo Golden Palms
Guanacaste

Golden Palms Papagayo is an open, unpretentious, cozy, beach resort. There is one main area that serves as reception, dining room, bar, and pool deck. We felt we had the place to ourselves. The grounds are well-maintained, and they seemed to be doing some mid-March upkeep on the place before rainy season. : Receptionist Angie; comfortable room, lovely pool; easy access to Playa Buena; great rocky beach walk around point

Authenticity & Character
A welcoming, mid range, no-frills, beach resort hotel. The pool is clean, clear, and soothing, surrounded by Guanacaste trees, occasional howler monkeys and lively bird activity.
Location
The proximity to the beach and Coco for our sailing excursion. GPP is located only a few hundred yards from Playa Buena (adjacent to the Occidental Resort) and made access to that white sandy beach, clear water, snorkeling area, and rocky tidal pools, very easy. We were also able to walk a few hundred yards to the east to dine at Hacienda Blu Beach (twice!). The view of Culebra Bay and the surrounding coasts is enchanting.
Staff
Angie at the front desk is a lovely, kind and generous person who always made us feel welcome and looked after.
Cleanliness & Comfort
Comfortable, clean, tiled, split level room, spacious shower area and super comfortable bed.
Fonda Vela Hotel
Monteverde

Our 2 story room itself was intriguing and had a chalet feel to it. However, the view was only of a gravel parking area. The breakfast buffet was simple, standard, but gave us the energy we needed for the day. There was construction and remodeling going on in the central dining lodge so the open air view overlooking the vista from the restaurant was limited to the glass-enclosed area of the first floor. It seemed as though the hotel was engaged in seasonal upkeep before the rainy season was to start in a few weeks.

Authenticity & Character
As I mentioned it seemed as though the hotel was using the middle of March to do some upkeep and remodeling of the main structures. The lodging areas ranged from relatively new and crisp looking, to a bit worn and weather-weary. La Taberna, the smaller restaurant at Fondavela, has a cozy, fireside charm to it, and the dishes served there were quite good. It would have been another star had the view from the room featured more of the grounds and vista.
Location
Fondavela is a bit off the beaten track but put us within easy reach of Children's Eternal Forest and Selvatura Park. The grounds have a neat 30 minute trail that takes you through some nice forest area.
Staff
The staff at reception and in the restaurants were attentive and generally welcoming.
Cleanliness & Comfort
The room was clean, a bit worn, but suitable to our needs. The bed was comfortable.
Volcano Lodge, Hotel & Thermal Experience
San Carlos, Alajuela

RAVES and FAVES Volcano Lodge flora and fauna Private hot tub and view of Arenal Volcano Birds gathering at "banana breakfast buffet" Volcano Lodge grounds layout and walking trail, yoga pavilion, out door workout area, and a variety of pool and hot tub areas The genuine welcoming and helpful attitude of the entire receptionist staff, Robert at Surá Nice breakfast buffet and dining options

Authenticity & Character
A nicely laid out and maintained, mid range, unpretentious resort with amenities like out door table tennis, yoga pavilion, workout area and equipment, sauna, pools, and wet bars. The hot tubs are clean, welcoming, and accessible. The view of Arenal Volcano is the center piece for the meeting and activity areas.
Location
View of Arenal Volcano from room, pool and dining area. Easy access to excursions in the area. Variety of birds. 5 minute drive to downtown La Fortuna.
Staff
Each and every staff person was warm, attentive and seeking to be helpful. We were welcomed in our room with a thoughtful and clever towel arrangement and complimentary snacks and beverages to celebrate our honeymoon.
Cleanliness & Comfort
The room was clean and comfortable. The private hot tub was a terrific surprise and the view of Arenal Volcano extra special. The bed was a bit too firm for our needs.
Hotel Hacienda Guachipelín
Liberia

Hacienda Guachiplein offers a full range of adventures, activities and dining options. Many of the offerings we were not able to utilize on this visit as we were there for only two nights. The fact that HG is only 40 minutes from the Liberia airport is a huge plus if you are looking for an easy and accessible gate way into the Guanacaste region. Raves and Faves Hacienda Guachipelin breakfast buffet and dining area Hike to Las Pailas and Oropendola Falls with guide Johnny Hacienda Guachipelin tubing the Rio Negro with guides Hacienda Guachipelin room and balcony

Authenticity & Character
The grounds were well cared for, rustic charm. Ranching vibe was evident. Room was open and simple. Nice balcony area. Dining area open, breezy, welcoming. Activity centers and meeting points for excursions are within a few yards of reception and dining area. Food was fresh, great variety, with plenty of authentic Costa Rican dishes to choose from.
Location
Short travel time and distance from Liberia airport. Immersion into the lowlands of the Guanacaste region is immediate.
Staff
Efficient and attentive. Perhaps they could have been a bit warmer. We arrived at the end of a full travel day and could have used a few moments to settle in before getting the full tour and schedule of the place on the resort map and brochure.
Cleanliness & Comfort
Enjoyed the simplicity, openness and breeziness of the second story room. The hammock chair was a nice touch on the balcony. The only downside to the room was finding the mattress too firm for our needs.
Local specialist: Bryan Leon
Bryan
Bryan Leon
Local specialist in Cartago, Costa Rica | Replied on Mar 21, 2023

Hola Dan,

Thank you for taking the time to write to me about your recent honeymoon adventure vacation in Costa Rica. It sounds like you had an amazing time!

It's great to hear that we were able to make wonderful recommendations, and provide incredibly prompt and personal responses to your itinerary requests and considerations. .

Thank you for sharing your experience with me, and I hope you have many more amazing adventures in the future.

Pura Vida,
Bryan

Had an incredible trip to India! Jay was very...
India | Mar 6 - Mar 12, 2023

Celeste
Celeste H.
Tustin, CA | Reviewed on Mar 21, 2023
Had an incredible trip to India! Jay was very attentive and listened to my needs to build an incredible itinerary for me. He was even able to include a celebration on Holi for me to attend (when people would normally not be working) which was much appreciated and a once in a lifetime experience! My trip overall was the perfect balance of activity highlights and downtime. As a solo traveler I felt safe at all times. Had great tour guides and drivers and attentive staff greeting me and making... Read more

Had an incredible trip to India! Jay was very attentive and listened to my needs to build an incredible itinerary for me. He was even able to include a celebration on Holi for me to attend (when people would normally not be working) which was much appreciated and a once in a lifetime experience! My trip overall was the perfect balance of activity highlights and downtime. As a solo traveler I felt safe at all times. Had great tour guides and drivers and attentive staff greeting me and making sure I had everything I needed at each new destination. Absolutely an effortless and seamless experience! Can’t wait to book another Kim Kim adventure soon :)

Local specialist: Jay Kajaria

Lize is a miracle worker!
South Africa | Mar 11 - Mar 15, 2023

A
Arianne P.
Los Angeles, CA | Reviewed on Mar 21, 2023
My husband and I booked a pretty last-minute trip to south Africa and we were not easy customers! Lize was so incredible patient and helpful, and communicated well, and quickly. This trip wouldn't have happened without her, and it really was glorious! Tangala Lodge was perfect for us, even though it wasn't originally where we were planning to stay. Amenities were basic and clean, yet service was absolutely 5 star! And not a trivial detail--the transfers our stay involved we're SO smooth they... Read more

My husband and I booked a pretty last-minute trip to south Africa and we were not easy customers! Lize was so incredible patient and helpful, and communicated well, and quickly. This trip wouldn't have happened without her, and it really was glorious! Tangala Lodge was perfect for us, even though it wasn't originally where we were planning to stay. Amenities were basic and clean, yet service was absolutely 5 star! And not a trivial detail--the transfers our stay involved we're SO smooth they were easy to forget! My husband and I never had to wonder how we were going to get from point A to point B.

Hotel Review
Tangala Safari Camp
Hoedspruit
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Lize Enderstein
Lize
Lize Enderstein
Local specialist in Cape Town, South Africa | Replied on Mar 21, 2023

Hi Arianne,
Thank you for a wonderful review!
I am happy that you enjoyed your safari at Tangala Safari Camp.
Take care and keep well.
Hope to hear from you again should you wish to return to Africa!
Best Regards, Lize

Great trip
Morocco | Mar 8 - Mar 19, 2023

Hasif
Hasif H.
Canada | Reviewed on Mar 21, 2023

We went to Morocco with our family friends - total of 4 adults and 4 kids ranging between 7 and 1yo. Megan was excellent in answering our questions and preparing us for our travels.

Once we arrived we met our tour guide Yassine who was phenomenal and exceeded our expectations

Overall an excellent trip , I would highly recommend.

Local specialist: Megan Lower

Cambodia and Vietnam Trip
Cambodia | Mar 4 - Mar 14, 2023

Ganesh
Ganesh N.
Australia | Reviewed on Mar 21, 2023
Except for few glitches which were due to small non communication all other arrangements were great and we enjoyed our trip. Read more

Except for few glitches which were due to small non communication all other arrangements were great and we enjoyed our trip.

Hotel Reviews
La Pandora Cruises
Hai Phong

Nice cruise ship.

Authenticity & Character
Staff
Cleanliness & Comfort
Amazing Sapa
Sa Pa

Located at very centre of Sapa. Very nice hotel with good facilities. Good views from the rooms.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Chi Boutique Hotel

Located in Old Quarter. Rooms were spacious. Located in a narrow road and bit congested apartment block.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Angkor Holiday Hotel
Siem Reap

Very nice hotel located right in the centre of Siem Reap. Bit old building and facilities.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
LCS Hotel

Very centrally located with excellent views. Great facilities. We enjoyed our stay here.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Ha Dinh
Ha
Ha Dinh
Local specialist in Hanoi | Replied on Mar 22, 2023

Dear Ganesh,

Thank you so much for sharing your experience. We are so glad to know that you have enjoyed your trip to Vietnam and Cambodia and that everything went smoothly. It was a big pleasure for us to organize your holiday. Thank you again for trusting our company, and we hope to see you again!

Best regards,
Ha

Family Memories in Costa Rica
Costa Rica | Mar 10 - Mar 19, 2023

Beth
Beth S.
New Brighton, MN | Reviewed on Mar 21, 2023
We wanted to plan a memorable family vacation to Costa Rica, but felt daunted by the task. We decided to use KimKim and were connected with Fio who helped turn our ideas of areas we wanted to see and things we wanted to do, into a manageable itinerary. Some of the highlights were the guided tour at Manuel Antonio National Park with our guide, Socio (with Endemic Bird tours). We ended up being the only family on his tour so we had a very personalized experience. His knowledge and... Read more

We wanted to plan a memorable family vacation to Costa Rica, but felt daunted by the task. We decided to use KimKim and were connected with Fio who helped turn our ideas of areas we wanted to see and things we wanted to do, into a manageable itinerary.

Some of the highlights were the guided tour at Manuel Antonio National Park with our guide, Socio (with Endemic Bird tours). We ended up being the only family on his tour so we had a very personalized experience. His knowledge and ability to spot wildlife in the jungle was extraordinary. We also enjoyed our hotel Costa Verde - we had wonderful ocean views from our balcony and saw toucans and macaws, as well as monkeys and sloths. The room was nice and the grounds were enjoyable - beautiful views from the Anaconda restaurant for breakfast. We also enjoyed evening dining experiences at Cafe Milagro and Claro Que Si. Wonderful food and atmosphere in both.

We were glad to have a rental 4x4 vehicle for the trip - which made it easier to see more areas and definitely needed 4x4 as the roads were not easy in many of the out of the way places like Monteverde.

We enjoyed zip lining in Monteverde at Selvatura Park, but unfortunately we had our first attempt at doing so canceled due to lightning. So one thing we learned is to plan activities for the morning hours to avoid potential rain and maybe storms in the afternoon. The morning weather mostly seemed to be predictably clearer than the afternoon. Selvatura let us reschedule our zip lining tour for the next morning, so we were able to squeeze it in before leaving for Arenal Volvano the next day - and we thoroughly enjoyed the zip line experience so it was worth it to squeeze it in. We enjoyed our hotel - Fondo Vela (again we were glad for the 4x4 as it was tough to get there). It was beautiful, peaceful and the rooms were very nice. We also enjoyed St Elena and Taco Taco restaurant there. We wished we had more time to spend there as it was a very beautiful area with just the right amount of tourist action (didn't feel over touristy).

Our hotel in La Fortuna was nice - it was right off the main road through Fortuna so it was a little underwhelming location wise....but the grounds were pretty and they had a nicely maintained pool and we at at Puira, the adjacent restaurant which was very good. It'd a nice view of the volcano. Fortuna is very touristy feeling - more so than Monteverde and St Elena - but we still enjoyed it. Put your guide Kenneth and driver Roy were fantastic for our La Fortuna waterfall guided hike and the hanging bridges (again we were wishing that we'd had these activities scheduled in the morning as it down poured through out our hanging bridges tour (we consequently didn't see much and we were soaked thru), but it was interesting to be in the middle of the rainforest in the middle of torrential rain so our guides helped us make the best of it. We also thoroughly enjoyed the chocolate and coffee tour while in Fortuna at Don Juan (our guide Yen was very knowledgeable and it was a great tour). We also did our own hike at Arenal Volcano National Park (nice views and easy hiking, pricey entrance fee though for our family of four). Lake Arenal is really pretty and we were once again grateful for the car as we took our time as we drive toward Bijagua, and stopped a few places along the drive around the lake. Unfortunately our son left his iPad at the hotel (Arenal History Inn) in La Fortuna so we had to make the drive twice to go back and get it (I messaged Fio and Nancy thru KimKim and they very wonderfully made the connection with the hotel management to help us get the iPad back from the hotel room he had stayed in). They definitely went above and beyond to assist and it was comforting to feel that they had our backs if something came up that we needed some help with.

Bijagua was very peaceful and felt very authentic- not very touristy. Our tour guide, Freddie, on our Rio Celeste hike was also very skilled at locating animals and spotting things in the jungle including some varieties of beautiful birds and a tapir! We all noted that many of these hikes can be done without guides, but the guides do offer a significant benefit to seeing all sorts of wild creatures and have so much knowledge to offer so it really was worth it to go with guides. We loved our bed and breakfast accommodations in Bijagua - Sueno Rio Celeste (the owners - Marci and Bryant were so hospitable and kind - they recently purchased the Inn but had many valuable suggestions for us including a visit to a jaguar sanctuary about 30 min drive away). If they hadn't told me they'd only been there less than a year, I never would've guessed with how seamlessly they ran the B&B and the wonderful wealth of knowledge they had to share about the area. The grounds are gorgeous - I did yoga and qigong on their newly built yoga deck and was surrounded by monkeys and birds and lovely jungle views. It was so peaceful and another place we wished we had more time.

Our last full day in Costa Rica we spent driving to and exploring Tamarindo - it was very busy and lots of beach/surfer action and tourists. We are at Ocean right on the beach which was nice. Our hotel and overall experience of Tamarindo was underwhelming- our hotel Pasatiempo was just okay - the pool area was nice and the beds were comfortable, but there was bass thumping and music from adjacent bars into the very early hours - lots of partying and tourists which is what some want, but it's not our scene so we were left underwhelmed by Tamarindo. We did thoroughly enjoy our Turtle Night Viewing Tour with Reynolds and Bernie. They drove us to the National Park/protected beach at sunset and filled us with an exceptional amount of information about turtles in our way there. This was our absolute favorite part activity/tour in Costa Rica - they guided us on the dark beach with red lights only and we witnessed baby turtles hatching and several turtles coming out of the water in various stages of digging and prepping their nests for laying eggs. We even saw one turtle laying eggs. It was amazing and a must do activity (but it seemed that having a knowledgeable guide was essential - Bernie and Reynolds seemed to know much more than many of the other guides and so our experience was better - we were the only group to see the turtle lay eggs - the others had all left before this occurred...we felt very fortunate to have Bernie and Reynolds as our guides). Our turtle experience is something none of us will ever forget! Pura Vida!

Overall our trip was fantastic and it was very helpful to use KimKim and have Fio and Nancy's assistance. It was a memorable trip for sure and we appreciated the hassle free planning and organization from Fio.

Local specialist: Fiorella Miranda
Fiorella
Fiorella Miranda
Local specialist in Costa Rica | Replied on Mar 22, 2023

Dear Elizabeth, I want to express my gratitude for sharing your experience with us. It's delightful to hear that you had a fantastic trip, and we were able to provide you with exceptional service and support throughout your journey. We wish you many more exciting adventures in the future, and we're excited to be a part of them! Pura Vida!

ONCE IN A LIFETIME…Until I return!Silvia fo...
Iceland | Mar 11 - Mar 18, 2023

Beth
Beth C.
Fort Collins, CO | Reviewed on Mar 20, 2023

ONCE IN A LIFETIME…Until I return!

Silvia found the perfect guide in Gummi—one who took special time and attention to make sure we all had an unforgettable experience. Not only do I feel like I saw the landscape and majestic beauty of the land, but I also saw the kindness of the Icelandic culture and community. Iceland has captured my heart and created the most cherished memories.

I have already recommended the KimKim team to all that have asked!

Gummi & Silvia—thank you! This trip was magical!

Local specialist: Silvía Ástvaldsdóttir
Silvía
Silvía Ástvaldsdóttir
Local specialist in Sweden | Replied on Apr 02, 2023

Hi Beth!
Thank you so much for the review and I'm so glad that you were such a perfect match and that you had an incredible experience altogether. It really warms our hearts <3 Gummi is one of a kind and knows the country inside and out and you know where to find him when you are ready for your next adventures!
Best wishes,
The Unforgettable Nordic team

We experienced a 6 day 5 night holiday with O...
Costa Rica | Mar 14 - Mar 19, 2023

BRENDA
BRENDA M.
Canada | Reviewed on Mar 20, 2023
We experienced a 6 day 5 night holiday with Olman's planning. It was perfect. All transports were perfect. Most were private. The ones that werent were small group. We did not pack light because of extension of cruise at the end. The transport across Arenal lake was a bit of a effort lugging suitcases across muddy embankment but the lake approach to Arenal was fabulous and the first view of volcanoe was truly special. Recommend packing light! We had asked for nature and animals and we got to... Read more

We experienced a 6 day 5 night holiday with Olman's planning. It was perfect. All transports were perfect. Most were private. The ones that werent were small group. We did not pack light because of extension of cruise at the end. The transport across Arenal lake was a bit of a effort lugging suitcases across muddy embankment but the lake approach to Arenal was fabulous and the first view of volcanoe was truly special. Recommend packing light! We had asked for nature and animals and we got to see all. The hotel choices were all perfect. Thankyou to all who made this trip memoriable. A slight change in itinery was adjusted and we were well taken care of. Advised to check emails last and first thing of the day in case adjustments have been made by the company and an earlier pickup than scheduled has been planned. Would recommend KimKim travel. We have travelled extensively and we were very impressed.

Hotel Reviews
Buena Vista Chic Hotel
Alajuela

Beautiful authentic hotel close to airport but in the hills looking over san Jose. Room was lovely!!

Authenticity & Character
Location
Close to airport.
Staff
Cleanliness & Comfort
Hotel Los Lagos Spa & Resort
La Fortuna

Our room was at the top of the hill facing the mountsin. Lots of wildlife right outside our door. Staff were so kind. Bathroim a bit dated but bed was comfortable and clean. Has it's own hotsprings.

Authenticity & Character
Location
Need a car or rely on cabs to go to other restaurants.
Staff
My cleaning lady was so helpful. She found me a needle and thread to sew my back pack.
Cleanliness & Comfort
Ficus Sunset Suites
Monteverde

Close to restaurants and small mall. Beautiful grounds comfortable rooms. Traffic noise in early morning but because of Monteverde's hilly geography it was hard to avoid.

Authenticity & Character
Nice wood. Clean and comfortable.
Location
Staff
Cleanliness & Comfort
Activity Reviews
Night Excursion at the Wildlife Refuge in Monteverde
Night Excursion at the Wildlife Refuge in Monteverde
Monteverde
Quality of Experience
Guides, Drivers and Staff
Transport
Selvatura Park Self-Guided Hanging Bridges & Zip Lining
Selvatura Park Self-Guided Hanging Bridges & Zip Lining
Monteverde

The ziplines were top notch. Quite an exelerating experience. Need to be somewhat fit.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Olman Romero
Olman
Olman Romero
Local specialist in San Jose, Costa Rica | Replied on Mar 21, 2023

Hello Brenda,

Thanks for your kind words.
I am so happy to know your experience in the tropics was lovely!

Let's hope you will visit again my country to continue exploring this paradise

Pura Vida!
Olman

I had an amazing time. Our tour guide Robert...
New Zealand | Mar 5 - Mar 19, 2023

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Mary W.
La Mirada, CA | Reviewed on Mar 20, 2023

I had an amazing time. Our tour guide Robert was amazing. He kept us busy every day and when we had down time he assisted us in making other arrangements. The accomodations were excelent, the van was perfect. I don't know who Eloise is but Franck did a great job.

Local specialist: Eloise Le Bout

Panama was an epic trip. We were looking for ...
Panama | Dec 30 - Jan 6, 2024

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Karen S.
San Leandro, CA | Reviewed on Mar 20, 2023
Panama was an epic trip. We were looking for a beach vacation and wanted to see the Panama Canal. The itinerary and service provided by Reyna was excellent. Reyna checked in with us throughout the tour. The trips/transfer to and from the Pearl Islands and to Bocas del Toro were arranged by Reyna and her team and we had no problems at all. She communicated with our hotels and drivers throughout the trip. The drivers were helpful and informative. One of the tours Reyna recommended was a rain... Read more

Panama was an epic trip. We were looking for a beach vacation and wanted to see the Panama Canal. The itinerary and service provided by Reyna was excellent. Reyna checked in with us throughout the tour. The trips/transfer to and from the Pearl Islands and to Bocas del Toro were arranged by Reyna and her team and we had no problems at all. She communicated with our hotels and drivers throughout the trip. The drivers were helpful and informative. One of the tours Reyna recommended was a rain forest boat tour of Gatun lake- which is entered via the national park in Panama City. This is a real treat and not to be missed and gives a real perspective of Panama canal's history and geography. Our guide for Gatun Lake and then a visit to Colon, Jenny who is a local, was excellent. I really appreciated her enthusiasm and she clearly knew area well- not to mention where to get the best raspado in town. We spent two nights at Oro y Mar on Isla Contadora which was the most elegant hotel on the island with a beautiful private beach. This was a quiet stay as the island is small. We stayed at Island Plantation in Bocas del Toro- I can't say enough about this place- beautiful with a pool, private beach and far way yet close enough to the town to go into town. We took day trips from there with Kawi Voyage Eco-tours and our guide Sophie Garcia was fantastic. We packed a lot into this trip but it never felt like too much. Thank you Reyna and your team!

Hotel Review
Hotel Island Plantation
Isla Colon, Bocas del Toro

Highly recommend. The place itself is beautiful and serene- a real retreat. They have their own beach with the restaurant above so it felt like the tropical vacation I was looking for. Thank you Chris and Choco!

Authenticity & Character
The place itself is beautiful and every detail is noticeable.
Location
Away from the main town but close enough to go into town at any time.
Staff
From owner to the staff they attended to us. Really kind and helpful.
Cleanliness & Comfort
Water provided in the room. Spotless.
Local specialist: Reyna Ulloa
Reyna
Reyna Ulloa
Local specialist in Panama | Replied on May 12, 2023

Hi dear Karen. :)
Thank you very much for your kind message and feedback about your trip.

It was a great opportunity to provide you assistance during all your stay in Panama. A pleasure to be part of this special trip and we really appreciate all your comment to keep the good work an improve our services.

Hope to have the chance to assist you in a future trip maybe for Nicaragua! ;)

All the best for you both,
Great to e-meet you during this adventure.

Warm regards,

Lovely trip to Iceland
Iceland | Mar 15 - Mar 19, 2023

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Laura H.
Fairfield, CT | Reviewed on Mar 20, 2023

Elisa was very responsive and easy to work with. She had great suggestions for things for us to do and was open to moving around our itinerary to fit our specific interests. We saw a lot of this beautiful country in just a few days with her help. We would love to visit again and work with KimKim again.

Local specialist: Elisa Guðlaug Snæland Bjarkardóttir
Elisa Guðlaug Snæland
Elisa Guðlaug Snæland Bjarkardóttir
Local specialist in Iceland southern region | Replied on Mar 21, 2023

Hi Laura!
I had a great time helping you and your friends plan your trip to Iceland, and I am so glad to hear that your trip was successful. I really hope to see you again in the land of fire and snow and thank you for a lovely review.
Best wishes,
Elisa

Norway Trip for family of 9!
Norway | Mar 11 - Mar 19, 2023

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Amanda H.
Albuquerque, NM | Reviewed on Mar 20, 2023

We just finished our 9 day trip to Norway for our family of 9 (5 adults and 4 kids) and had such an amazing time. Julia was so helpful in every part of the planning. Even when we had questions alon gthe way she was always so responsive. We loved the experiences in Kierkenes at the Snow hotel - the husky sled ride, king crab hunting, northern lights spotting and overnight stay in the snow hotel was so memorable. Oslo, Flam and Bergen were also awesome. Just such an amazing time. Thank you KimKim (and Julia) for helping with this trip! Memories for a lifetime!

Local specialist: Julia Plaschke
Julia
Julia Plaschke
Local specialist in Kristiansand | Replied on Mar 21, 2023

Hi Amanda, thanks so much for your review! I am very happy to hear that you and your whole family had a great time in Norway!
I wish you all the best,

Julia

Morocco
Morocco | Mar 11 - Mar 20, 2023

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Sarah Y.
Dallas, TX | Reviewed on Mar 20, 2023
We had an absolutely amazing time on a one week tour of Morocco with our two children. Our trip planner and booking manager, Ali and Said of Original travels, did a fabulous job planning our trip and selecting activities and accommodations and went the extra mile to make sure everything was to our satisfaction. Our driver Ayoub was the best! He was warm and friendly and welcoming, had a wealth of knowledge about all the places we visited and went out of his way to help us with our children.... Read more

We had an absolutely amazing time on a one week tour of Morocco with our two children. Our trip planner and booking manager, Ali and Said of Original travels, did a fabulous job planning our trip and selecting activities and accommodations and went the extra mile to make sure everything was to our satisfaction. Our driver Ayoub was the best! He was warm and friendly and welcoming, had a wealth of knowledge about all the places we visited and went out of his way to help us with our children. We were touched by the warmth and hospitality of the Moroccan people.

Hotel Reviews
Sofitel Casablanca Tour Blanche
Casablanca
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Fes Marriott Hotel Jnan Palace
Fès

This is a five star hotel in the sense that its facilities and amenities are extensive. However rooms and lobby were a little tired and in need of refreshment. Wouldn’t classify as five star by western standards.

Authenticity & Character
Location
In new city but not in a lively or interesting part of town
Staff
Cleanliness & Comfort
Entire hotel was nice but needs renovating and refreshing
Inara Desert Camp
Marrakech
Authenticity & Character
Location
Staff
Cleanliness & Comfort
One of our tents had a foul smell that wouldn’t go away even after the staff tried to address it.
Les Jardins De La Koutoubia
Marrakech

Hotel was beautiful and in a great location and our room was very nice and perfect for traveling with two children. However, the lobby and common areas could use a refresh and were not consistent with what “five star” would be in the US

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Ali Moujane
Ali
Ali Moujane
Local specialist in Atlas Mountains | Replied on Mar 20, 2023
Dear Sarah, Thank you for sharing your wonderful experience with us! It's great to hear that you had an amazing time in Morocco with your family, and that Original Travels and your driver Ayoub made sure everything was perfect for you. It's always a pleasure to hear when travel planners go the extra mile to ensure their guest' satisfaction, and it sounds like me and Said did just that. It's also wonderful to hear that your driver Ayoub was so knowledgeable and helpful, and that he made your... Read more

Dear Sarah,

Thank you for sharing your wonderful experience with us! It's great to hear that you had an amazing time in Morocco with your family, and that Original Travels and your driver Ayoub made sure everything was perfect for you.

It's always a pleasure to hear when travel planners go the extra mile to ensure their guest' satisfaction, and it sounds like me and Said did just that. It's also wonderful to hear that your driver Ayoub was so knowledgeable and helpful, and that he made your trip even more enjoyable.

Morocco is a beautiful country with a rich history and culture, and the hospitality of the Moroccan people is truly remarkable. We're so glad to hear that you were touched by their warmth and hospitality, and we hope you have many more memorable travels in the future.

Thank you for choosing Original Travels for your trip to Morocco, and we hope to see you again soon, Inchalah.

Best regards,
Ali

A spectacular anniversary adventure !!!!!
Iceland | Mar 11 - Mar 18, 2023

Jason
Jason B.
Catalina Foothills, AZ | Reviewed on Mar 19, 2023
What a spectacular anniversary and adventure trip! We want to return & explore further with Gummi when we are able to in the late summer/fall of a year. From start to finish the experiences of traveling to Iceland was made simple & efficient with Silvia! Skól! Salud! Cheers! Drink! Thank you! Gracias! Our accolades & appreciation for Gummi & Silvia are infinite.
Gummi proved to be the perfect guide and ideal travel historian/explorer/caretaker/leader for the 5 of us. His temperament,...
Read more

What a spectacular anniversary and adventure trip! We want to return & explore further with Gummi when we are able to in the late summer/fall of a year. From start to finish the experiences of traveling to Iceland was made simple & efficient with Silvia! Skól! Salud! Cheers! Drink! Thank you! Gracias! Our accolades & appreciation for Gummi & Silvia are infinite.
Gummi proved to be the perfect guide and ideal travel historian/explorer/caretaker/leader for the 5 of us. His temperament, attitude, insights, perspectives, transparency, frankness, humor and constant support were priceless! Just a cool f*ck*ng VIKING that helped us discover Iceland in unique and unparalleled fashion. Everyone, including the five of us loved & was amazed with the SuperJeep. So many tourists kept posing for pictures with it when we were both in & out of the mammoth Goliath. Gummi & Goliath the duo will fondly be remembered. Next time in Iceland, we will have Gummi drive a 6-door, 13-washing machine long x 5-washing machine tall, 56" tire real-VIKINGJeep. We will explore the rest of the island, visit more hot lagoons, spend a few more days in Rekjavik, enter the Artic Circle, and learn more from Gummi, while being catered to & cared for like toddlers. The accommodations were stellar. The perfect timing & ease of doing laundry was spot on! We got to see the Aurora Borealis twice. Once the evening we arrived at Hotel Strattca, after 36-hours of traveling & immediate adventure with Gummi & the 2nd on a remote night at Laki Hotel! From Geysirs to Ice Caves, a City Food Tour, the Valley of Thor, including two awesome hikes to experience glaciers from a majestic peaks & valleys, delicious fancy dinners, and Kiki for a Drag Show on St. Patrick's Day capped with tasty hot fries from Mandi, our time was packed with fun & excitement. We had tasty breakfast each morning at our hotels & dinner on-site each of the first 4-nights. All of which were convenient & yummy! I am not sure how this trip could have been improved. The weather was perfect, aside from the strong breezes that persisted for all our outdoor explorations! Luckily we all came prepared & pulled out every accessory & layer to ensure we were remained warm enough & protected from the harsh breeze. Hot feet & hot hands were great items we packed. There is so much more to add that explains how awesome & perfect this experience with Gummi & Silvia proved to be worth every cent. We extend our deepest gratitudes, huge hugs & a hearty VIKING roar with a joyful f*ck you in our appreciation.

Hotel Reviews
Skuggi Hotel by Keahotels
Reykjavík

This place was fabulous! We were able to walk everywhere & explore many parts of Rekjavik from the Skuggi. From the Sun Voyager, to Harpa, the Rainbow Road, Kiki, Bravo, 3 Frakkar, Fish Mrkt, Mandi, the Iceland Phallological Museum, the Bar at the End of the Rainbow, the lovely Sky Lagoon, and everything in between we loved Rekljavik & the Skuggi was the perfect location. Here again we loved the radiant geothermal heat.

Authenticity & Character
We talked about the black & grey motif with the Behind the Mountains theme everyday. It was conveniently located & unique. Almost hidden in this one-of-a-kind city.
Location
Was perfect for our exploration of Rekjavik.
Staff
Everyone was pleasant. The front desk staff were impeccable, kind, gracious & positive with every interaction. The breakfast staff kind & fast. We felt rushed with the ending of breakfast each morning. We were disappointed that things as easy as the coffee were whisked away & dumped down the drain right at 1000. We appreciated the ice cold water that was available 24/7.
Cleanliness & Comfort
This place was lovely ! We appreciated the small window that remained open during our entire stay. It would have been nice to have a refrigerator.
Hotel Laki
Kirkjubæjarklaustur

We enjoed Maga. She gave us our first fermented shark experience & enjoyed it with us. The bar was perfect & even had playing cards for us to enjoy during our stay. The 2nd night we enjoyed playing cards, drinking & stepping out on the bar balcony intermittently to take photos & pose with the Aurora Borealis! It was beautiful as it danced across the sky! The morning breakfast was diverse & tasty. I think we all enjoyed the Skyr here the most of the 3-hotels. The dinner buffet was delicious each evening & the ease of use of much appreciated. We are so glad we used the laundry service, which was flawless.

Authenticity & Character
One of a kind! The bar & balcony were so much fun! The remote location gave a pitch black night were the Northern Lights & stars were on dynamic display. Thanks for the playing cards!
Location
As we had a private guide, and this location was excellent for him to help us have unique & remote adventures.
Staff
We saw Maga every morning & evening! She was ever-present, personable & memorable. We adore her. The other ladies supporting the bar & meals were excellent too. The chef was nice & present for each meal.
Cleanliness & Comfort
The room was not filthy, but it could have been cleaned with a bit more attention to detail. It would have been nice to have a refrigerator.
Stracta Hotel
Hella

We enjoyed the drinks & dinner each night! The hot tub & sauna were awesome on our second night. As it was very cold & during the week, we have these two our small group. We got to see the Northern Lights one the first night & the awesome glassed wall & roof tunnel with easy access doors, made this all the more spectacular. We loved the radiator geothermal heaters & it was nice to have a refrigerator. Vlad was very helpful, responsive & accommodating of our requests. The breakfast was huge & diverse with something for everyone. Even filter coffee! We enjoyed our stay here!

Authenticity & Character
Glassed wall/roof tunnel were excellent! We enjoyed the hot tub & sauna. Easy access to Aurora Borealis which was an amazing sight to experience.
Location
We had a tour guide & this place was located nicely for our adventures along the way.
Staff
Vlad was awesome!
Cleanliness & Comfort
Activity Reviews
Hunting the Northern Lights with a Guide -Private tour
Hunting the Northern Lights with a Guide -Private tour
Iceland

We were able to view the Northern Lights at both Hotel Strattca on night one & at Laki Hotel on night four. So we never had to hunt much for this experience. One slight regret is that we did not expect to see the Northern Lights while in Rekjavik, However, on our first night their, night 5 of the trip, the lights were bright & visible throughout Rekjavik. We sadly did not even look for them that night. That night may have been a great night for a evening hunt north of the city to see the bright lights one last time.

Quality of Experience
Þórsmörk & Eyjafjallajökull - Private Superjeep Tour
Þórsmörk & Eyjafjallajökull - Private Superjeep Tour
Iceland

This adventure was amazing & left us speechless at times. Between the hike to the top of a mountain, unique views of glaciers, seeing an artic fox in the wilderness, crossing a flowing river twice, walking in the Valley of Thor & getting pictures with beautiful views, this experience was 100% awesome! This private SuperJeep tour is the way to explore these sites & enjoy your remote adventures in Iceland. Gummi was stellar & we have only positive praise to celebrate our time with him. Aside from the Jeep on this tour, we had it for the first 5 days of our trip. This proved to be one of the best decisions made for this trip. Gummi & Goliath as we named the vehicle made this experience one of a kind & great in every way!

Quality of Experience
Food
Hotel Strattca made us a sack lunch for the day! The wrap was delicious & we loved Prince Polo treat.
Guides, Drivers and Staff
Gummi f*ck*ng rocks!
Transport
The SuperJeep was awesome in every way!
Journey Through Time & Tectonics – Thingvellir National Park Exploration
Journey Through Time & Tectonics – Thingvellir National Park Exploration
Iceland

With our private guide Gummi this experience was unique & unparalleled. We enjoyed the sites, stories & exploring the national park.

Quality of Experience
Guides, Drivers and Staff
Gummi was terrific!
Transport
The SuperJeep was a must & with Gummi driving the experience was stellar!
Kvernufoss
Kvernufoss
Iceland

This walk & waterfall were fabulous! We loved the site for pictures & our private guide even got some cool group shots with the waterfall in the background. It was too slippery for me to get too close to the waterfall or behind it, but this would have been cool.

Quality of Experience
Lava Tunnel Tour
Lava Tunnel Tour
Iceland

This activity was neat, but the tour group was too large in my view. The experience was straightforward & rather quick. The hard hat & crampons were much appreciated. This was a unique experience.

Quality of Experience
Guides, Drivers and Staff
Our guide was nice & funny. The group was just too large to remember her name or even hear her sometimes.
Taxi to and from the Sky Lagoon
Taxi to and from the Sky Lagoon
Iceland

As noted in the other transport activity, Arnar was awesome! We loved his black Mercedes van. The trips were excellent. He was prompt, courteous & kind.

Quality of Experience
Guides, Drivers and Staff
Arnar was awesome!
Transport
Sky Lagoon - Experience the seven-step Sky Ritual
Sky Lagoon - Experience the seven-step Sky Ritual
Iceland

This place was magnificent! From start to finish you never feel like you are near buildings or in something man-made. The entry from the dressing room is awesome. The 7-step ritual is a must do experience. The lagoon is lovely & we enjoyed much time just chilling, relaxing, rejuvenating & enjoying some drinks. This was a great way to spend our last afternoon in Iceland.

Quality of Experience
Transport
We appreciated Arnar taking us there!
Crystal Blue Ice Cave
Crystal Blue Ice Cave
Iceland

Ragnar was rejuvenating, energetic, hilarious & clear! This experience was facilitated 100% of the time by Ragnar. His direction, simplicity, personal touch with unique insights and delightful presence were much appreciated. He made this a unique experience that we all loved the most of all aspects of this trip! We felt like every part was awesome, but this one was once in a lifetime for sure. The ice caves are change regularly with the seasons of Iceland. It was amazing to walk on & in a glacier! That largest glacier in Europe.

Quality of Experience
100% MUST DO, when available & in season.
Guides, Drivers and Staff
Ragnar Rocks! Hilarious historian & expert!
Transport
This was a nice all-terrain well-equipped vehicle. Ragnar knew how to expertly drive it.
Caves of Hella - The Underworld of the South
Caves of Hella - The Underworld of the South
Iceland

This place was so cool, unique & insightful about Iceland. We adored Stefan, our private guide, & greatly appreciated him staying late & giving us our own private tour. I will forever remember his kindness, humor, & classic Iceland wool sweater.

Quality of Experience
High-quality, personal, intimate & full of unique history.
Guides, Drivers and Staff
We adored our private tour from Stefan, the guide. We appreciated his staying a little late & his flexibility.
Taxi to KEF Airport
Taxi to KEF Airport
Iceland

Arnar was excellent in his beautiful black Mercedes van. His kindness & expertise were much appreciated. He took us to & from the Sky Lagoon & to the hotel for our departure. All were seamless & fabulous!

Quality of Experience
Guides, Drivers and Staff
Arnar was awesome!
Transport
100% perfect & appreciated!
Geysir Geothermal Area – Iceland's Natural Hot Springs & Geysers
Geysir Geothermal Area – Iceland's Natural Hot Springs & Geysers
Iceland

We were awe struck by this & enjoyed it very much. It was very cold, very windy & rather early an experience as we arrived in Iceland early & this was on our way to more adventure.

Quality of Experience
Easy, nice & rather quick!
Gullfoss Waterfall – Iceland's Mesmerizing Natural Wonder
Gullfoss Waterfall – Iceland's Mesmerizing Natural Wonder
Iceland

It was quite cold & windy this day. However, the brief time we spent walking around & enjoying this massive waterfall was spectacular!

Quality of Experience
Reykjavík Food Walk
Reykjavík Food Walk
Iceland

Lily Bjork was amazing! Her positive energy & vibrant presence were perfect for a terrific exploration of the food in Rekjavik. I had my first horse, enjoyed fermented shark with Brennivin and adored the perfect Icelandic Hotdog with chocolate milk. Our private tour guide Gummi treated us to this exact hotdog place upon arrival in Rekjavik. The atmosphere & experience facilitated by Lily resulted in 12 of us, most of the tour group, enjoying drinks at the Jungle afterwards. We went briefly to see Lily perform on 3/17 at the Irishman Pub.

Quality of Experience
Guides, Drivers and Staff
Everyone loved Lily!
Transport
Easy & nice walk around Rekjavik.
Local specialist: Silvía Ástvaldsdóttir
Silvía
Silvía Ástvaldsdóttir
Local specialist in Sweden | Replied on Mar 20, 2023

Hi Jason!

Thank you so much for the awesome and oh so very detailed review! We are thrilled that you had such an amazing time with the Viking from our team and had tons of great experiences during your stay in the land of Ice and fire! And thank you guys for choosing to work with us, it has been a pleasure from the beginning to the end!

We look forward to planning more adventures with you in the future!

Huge hugs & Viking roars!
The Unforgettable Nordic Team

A great family vacation
Colombia | Mar 4 - Mar 11, 2023

Christopher
Christopher B.
Manhattan, NY | Reviewed on Mar 19, 2023
I had a wonderful time with my two young adult children in Cartagena and the islands. From the very beginning, I worked with Michael to plan a trip that had something for everyone -- some culture and insights into Colombia as well as some rest for the family. The choices of hotels were great -- the Cartagena hotel was in Getsemani, a very cool area and outside some of the crowds of the Centro, and had a great rooftop pool. The hotel is Isla Mucura was also fantastic. We had pretty much... Read more

I had a wonderful time with my two young adult children in Cartagena and the islands. From the very beginning, I worked with Michael to plan a trip that had something for everyone -- some culture and insights into Colombia as well as some rest for the family. The choices of hotels were great -- the Cartagena hotel was in Getsemani, a very cool area and outside some of the crowds of the Centro, and had a great rooftop pool. The hotel is Isla Mucura was also fantastic. We had pretty much one driver who had lived in the US and was very knowledgable about the area and gave insights into Colombian life. The young ladies who were our tour guides were both very enthusiastic about Colombia and where they lived and we very much enjoyed touring with them. We had a few excursions, including a bike tour of the old city, an evening dinner cruise and a tour of the mangroves outside of Cartagena, all of which taught us various aspects of the region. Thanks to Michael and the team he assembled for a memorable trip!

Hotel Reviews
Hotel Punta Faro
Isla Mucura

I loved every minute of the resort -- perfect for a very quiet few days away. The facilities were nice -- not too fancy but felt like you were at one with the nature around you. It is a decent sized facility with a lot of opportunity to walk and do water sports right off of the beautiful beach. My family did a bioluminescent plankton tour and said it was incredible as were the spa facilities. The 2 hour ride was very pleasant there -in the hotel's boat - the return was through rougher waters so be mindful if you have issues with boats. Every night, they moved the location of the dinner outside and it was lovely.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
GHL Hotel Armería Real
Cartagena

Nice accommodation with a great rooftop pool and friendly staff.

Authenticity & Character
Location
About a 10-15 minute walk from the Centro, a short taxi ride away.
Staff
Very friendly and helpful staff.
Cleanliness & Comfort
Activity Reviews
Cartagena Bike Tour
Cartagena Bike Tour
Cartagena

I thought it was great -- think it could have been a little longer to give us more information. Our guide Carolina was very knowledgable and friendly.

Quality of Experience
Guides, Drivers and Staff
Transport
Caribbean Dinner Cruise
Caribbean Dinner Cruise
Cartagena
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Boquilla Mangrove Tour
Boquilla Mangrove Tour
Cartagena

It was a good introduction to the area and the surrounding fishing culture.

Quality of Experience
I felt as if I was getting a local experience.
Guides, Drivers and Staff
Transport
Barranquilla Express Tour
Barranquilla Express Tour
Colombia

The guide was absolutely fantastic and told us many many things about the city and its history. The town was nice enough and had some lovely parts but the main attraction was the museum of the Carnival - the biggest event in the city every year and one of the biggest Carnival celebrations in the world. Aside from that and the architecture of the area, I am not sure it warranted a separate day trip from Cartagena -- would have been a good tour on the way to the national parks from Cartagena.

Quality of Experience
Guides, Drivers and Staff
Our guide was great and had wonderful energy.
Transport
The was a demonstration which required us to detour on the return -- made it a 3 hour trip one way. Not the drivers fault of course.
Local specialist: Michael Gold
Michael
Michael Gold
Local specialist in San Agustín, Huila, Colombia | Replied on Mar 19, 2023

Dear Chris,

thank you very much for your kind words and your detailed travel report. It's great that we managed to put together a nice trip for your family that showed you the nature and culture of the country. I hope you will have great memories of the country for a long time and you were able to relax and discover it well.

We are looking forward to your next visit!
The Chaska Tours Team

Great way to see Jordan!
Jordan | Mar 2 - Mar 6, 2023

Connor
Connor H.
Springdale, AR | Reviewed on Mar 19, 2023

We had a great time using KimKim to see Jordan! Samir did a great job tailoring the trip to our wishes, and the hotels selected all worked out well. Getting through customs was smooth, and our driver, Wasef, got us to every destination safely and on schedule with a few extra photo opportunities thrown in. Getting to see the Holy Sites in Jordan was great, and Petra and Wadi Rum are must-sees. I would happily recommend using KimKim as an ideal way to see Jordan if privacy and flexibility are priorities for you!

Local specialist: Samir Bishara
Samir
Samir Bishara
Local specialist in Jordan | Replied on Mar 20, 2023

Hello Connor.
Appreciate the time you took to review our services.. thank you so much .
was an honor hosting you in Jordan really,
looking forward to host you, and your friends, in our region again in furture.
God'speed.
Samir

Fantastico!
Italy | Mar 11 - Mar 18, 2023

Hikaru
Hikaru P.
Hastings, MN | Reviewed on Mar 19, 2023
This was our first time using a service like kimkim, and we are very glad we did!! Without their service, we wouldn't have been able to do all the things we wanted to do during our trip. We're also glad we were chauffeured by professional drivers in streets of Italy. Eleni and her local counterpart were extremely responsive to our questions and requests. All the drivers and guides showed up almost precisely 10 minutes before our agreed times. A huge shoutout to all the guides, who were... Read more

This was our first time using a service like kimkim, and we are very glad we did!! Without their service, we wouldn't have been able to do all the things we wanted to do during our trip. We're also glad we were chauffeured by professional drivers in streets of Italy. Eleni and her local counterpart were extremely responsive to our questions and requests. All the drivers and guides showed up almost precisely 10 minutes before our agreed times. A huge shoutout to all the guides, who were extremely professional and added so much to our trip--in particular, we truly enjoyed our time with Antonella in Firenze, Giuseppe in Sorrento/Amalfi Coast, and Sabrina in Rome!

Hotel Reviews
Splendor Suite Rome
Rome

This hotel was a bit disappointing because all other hotels during our trip to Italy were wonderful. It felt like an airbnb as opposed to a hotel--self check-in outside regular business hours. We were traveling with our two teenage sons. We found out we didn't need a second room, because there was a sofa bed in the family suite that they could have used, which was not clear from their website or when we were presented with the proposal. More to our frustration, we were woken up a few times during the night because of the hallway noise. Our room (106A) was adjacent to 106B, from which we could hear everything, and the occupants in 106B were unpleasantly loud late at night. Since there was no one at the front desk in the evening, we could not ask for timely intervention. Perhaps, they should have given 106B as our second room to avoid this. At least one time, the noise source seemed to be the staff; in the morning, there were bags of laundry right outside our door.

Authenticity & Character
Location
Staff
The staff didn't come across as if they were interested in making the guests feel welcomed.
Cleanliness & Comfort
Maison la Minervetta Sorrento
Sorrento

Truly a splurge! The views from our rooms were breathtaking. Unique and original decor. Lovely breakfast spread.

Authenticity & Character
Location
The view, the view, the view!
Staff
The front desk staff were professional and welcoming. We didn't feel particularly welcomed in our interactions during the breakfast, but it could have been due to the language barrier. It took time for our coffee orders to arrive and they were variable in quality.
Cleanliness & Comfort
Hotel Alessandra
Florence

We had a family room with beds for 4. Worked out great. Tucked in a street near Ponte Vecchio with small artisan shops. Delightful!

Authenticity & Character
The owner and his staff were delightful hosts.
Location
Close to Ponte Vecchio. Small shops and restaurants.
Staff
Cleanliness & Comfort
The best shower during our entire trip.
Activity Reviews
Vatican Guided Tour
Vatican Guided Tour
Rome

With so many visitors and so many things to see, it was a very full three-hour tour. We gained much knowledge about Vatican and the artwork that adorns their buildings.

Quality of Experience
Guides, Drivers and Staff
Giovanna with LivTours was extremely knowledgeable!
Colosseum & Roman Forum Tour
Colosseum & Roman Forum Tour
Rome

Wow, the inside of Colosseum was facinating beyond our imagination. There was so much to learn about Roman Forum, too. We feel so lucky to have done this tour with Sabrina. Her explanation painted vividly how the lives in Colosseum and the Forum might have been.

Quality of Experience
Guides, Drivers and Staff
Sabrina with LivTours was fantastic!!
Private Amalfi Coast Driving Tour
Private Amalfi Coast Driving Tour
Italy

The highlight of the driving tour was the stop for us to hike the Path of Gods trail. It was fantastico!! Because we fit the hike in, things got quite late in the day, and by the time we got to Ravello, everything was closed. The weather was gorgeous during our hike and by the time we were leaving Positano, it started to rain and the visibility fell. We're so grateful that Giuseppe drove us safely throughout our tour, because the road is curvy to say the least. He was also extremely knowledgeable about farming in the region, which we appreciated.

Quality of Experience
Guides, Drivers and Staff
We were lucky to have Giuseppe in charge of us! So professional, knowledgeable, and pleasant. Thank you for everything!!
Transport
Private Pompeii Tour & Mount Vesuvius visit with lunch and wine tasting
Private Pompeii Tour & Mount Vesuvius visit with lunch and wine tasting
Pompeii

The Pompeii tour was fascinating--thank you, Natalia! There is travel distance between Pompeii, Mount Vesuvius, and the lunch site, so we were glad we had the entire day arranged and coordinated. The view of Bay of Naples from Mount Vesuvius is very worth it!!

Quality of Experience
Food
The restaurant/winery seemed all catered to the tour groups.
Guides, Drivers and Staff
Grazie, Natalia and Fabio!
Transport
Morning Florence Highlights Walking Tour
Morning Florence Highlights Walking Tour
Florence

Antonella, our guide, was fantastic. She laid out the basics of the city's history first, which made the other explanations logically hold together. Her love of her city made it all the more special.

Quality of Experience
Guides, Drivers and Staff
Local specialist: Eleni Fotiou
Eleni
Eleni Fotiou
Local specialist in Athens | Replied on Mar 20, 2023
Dear Hikaru and family! Thank you very much for your positive feedback. Me and our team truly appreciate your detailed feedback, as it helps us become better, and minimize hiccups during the trips we plan and operate. I took a very good note of your enthusiastic feedback for our selected guides and drivers in each place and your comments about the hotels. On a separate note, I am really sorry that Splendor Suite did not come up to the standards we want to apply for all our travelers; my... Read more

Dear Hikaru and family!

Thank you very much for your positive feedback. Me and our team truly appreciate your detailed feedback, as it helps us become better, and minimize hiccups during the trips we plan and operate. I took a very good note of your enthusiastic feedback for our selected guides and drivers in each place and your comments about the hotels.

On a separate note, I am really sorry that Splendor Suite did not come up to the standards we want to apply for all our travelers; my attempt to allocate the budget in the smartest way possible and balance the cost of accommodations versus experiences/ tours and activities has an impact on my decisions, and I assume that after the majestic Maison La Minervetta, Splendor Suite Roma might have seemed even more basic.

I truly hope I can plan again a trip for you and your family in Italy or Greece, where I also specialize in and I wish you safe travels!

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