Kimkim Trip Reviews

Kim Kim was my first experience using a travel agency. I am so glad we did! James was patient with me from the start. Kindly answering all of my questions and waiting for my husband to get on board! He sent over a great itinerary and worked with me when I found out I had the dates wrong as well :)
The itinerary was exactly what we asked for, some action, some down time and very family friendly as we traveled with our six year old.
I’m not sure what I was expecting upon arrival, but James and the Kim Kim team far exceeded my expectations. Upon arrival to our first hotel we received a package with what we referred to as our “vacation bible” . It’s was beautifully packaged with fans and a leather wallet. Our first tour was an artisans tour with Julia who was super sweet and filled us in on the history of Madrid.
Kim Kim also arranged a day trip to Toledo. Our Toledo guide Enrique was genuine, hilarious and looked like Adam Sandler! He has lived there his entire life and was such a knowledgable and passionate guide! It was my favorite tour!
My favorite experience was Granada. The city is magical as well as the hotel and Alhambra. Our guide, Paco showed us a great time. If I had to choose another city to live in, it would be Granada!
Our train trips, tours, rental cars, hotels were all set up by the Kim Kim team! Did I mention we had a Spanish liaison Rocio who went out of her way to check in with us at every stop to make sure we were enjoying ourselves!
We couldn’t have asked for a better vacation and it definitely wouldn't have been so smooth and easy without Kim Kim! We are already ready to start planning our 2020 trip and will absolutely use this service again!
Thank you James, Rocio and the Kim Kim Team

We had a great time, overall the experience exceeded our expectation.
James was very professional throughout the preliminary and delivered a perfect package for us.
Thank you KimKim team!

We spent 5 absolutely fabulous days in Jordan organised by Amanda. Everything was spot on. The organisation, selection of sites and timing were perfect. We had Safwat as our guide and driver. The service was impeccable from our arrival at the airport where he was waiting for us to his guidance, advice and suggestions right up to the very end when he safely transferred us back to the airport. I will definitely book my future holidays with kimkim.

Thanks Linda for a great trip in Norway in the 3 main cities and UNESCO listed fjords. Bergen is a jewel. Looking forward to discovering the North in a future trip.

Went on a 12-day driving tour of the ring road, with 2 teenagers and another family of 3. Preeti did an amazing job planning everything, hotels were very diverse and all very comfortable. Most memorable hotel was the 1001 Nott in the Eastfjords which is run by a very nice couple (food is amazing), a real boutique hotel. Highlights were numerous, we loved the North (least touristy with incredible scenery) with the beach at Hvitserkur and the Elephant Rock, the Godafoss waterfalls, the horseback riding next to Husavik, Lake Myvatn, Detifoss waterfalls. We did the ring road clockwise and we finished with snorkeling in the Silfra fissure, another high point of the trip. Often we felt we were among the first humans to set foot in Iceland as the country seems unscathed by human activity. Thank you Preeti!

Loved the Faroe Islands.
Thanks David and Tom for wonderful tours.
Tom our whole family loved our Puffin photos.. certainly glad we did the Hike and ..
We also especially enjoyed your “cultural tour “ enhanced by your personal knowledge of the art and your interesting family history.

David always communicated well and promptly, from our first to last email an we learnt a lot on his tours too.
The fishing trip was also good .. a great captain , friendly and helpful and this will be a talking point for Bob for some time!
We will always have fond memories of our time on Faroe Islands.
We even had luck with the weather ...
Best wishes
Margaret and Bob from Australia

Fabio and John were both great and easy to travel with.

Great service,
Great itinerary,
Great tours,
Preeti was amazing

My trip to Morocco went well and had great time. Everyone - agent, driver and tour guides are all great and nice. Kimkim is a new agent to me but I'll book with them again if I need it.

Everything was great. Dan was very attentive to our needs. It was a disappointment that the underground cave on Palawan was closed and we had to do another tour. The island Hopping tour was absolutely awful. I would never recommend it to anyone. I understand we had no choice, either that or stay at the hotel where there also was nothing to do but swim in the pool Hotel was fine but lots under construction so although the service was terrific there really was no charm to it. The islands were made for tourists and held no beauty or anything of interest. The swimming was in a restricted area which made it crowded and murky waters, totally unappealing considering the Pacific can be so beautiful. The lunch was like pigs eating at a trough. That last island again was for tourists. Nothing indicative of the Philippines, its beauty or history. Just ugly island with murky water and totally overcrowded.
I've traveled to 150 countries and would never recommend this tour to anyone.

I appreciate Nico asking what my interests are, because he was able to tailor our trip exactly to that. Lidja met us at our hotel, bought us a drink and talked to us a long time about the itinerary. We really appreciated the phone and outlet converters. She was very watchful and responsive the entire trip. Our walking tour of Ljubljana helped us get our bearings of the town, which is the most beautiful capital city I've seen. We enjoyed the trip to and from Idrija because our driver was interesting and gave us a perspective of the different cultures in Slovenia. The mine was also a really good tour. Then we met Midja, who was the nicest driver and really went out of his way to give us the best tour. He took us on a few detours that turned out to be scenic as well as practical. He walked with us to the ticket offices, helped check us into our accommodations, and even accompanied us on some short hikes. We thought Postonja Caves was very touristy but still worth the trip. We absolutely loved Skocjan Caves and would go there again. The Predjama Castle was also awesome, but I would also have liked to take the tour below the castle through the caves there. I was glad Piran was kept on the list, even though it was not on my list, but Piran turned out to be a gem. I would have stayed another day had I known was a sweet place it is. Our rafting trip in Bovec on the Soca River was really fun and memorable. We got in a lot of walking/hiking and Midja took us to see interesting places on the way to and out of Bovec, such as Ravelnic, the trenches from WWI, and Kluza Fortress. Going over the Vrsic Pass with Midja driving was a very nice experience. He stopped several times for us to admire the scenery and stretch. Lake Bled was a bit more busy than we expected, but Midja took us on a wondrous tour on our way to Lake Bohinj. We walked one way along the Vintgar Gorge, and drove through a high plateau and around the lake. He taught us about local food in a restaurant up at Vogel. Our last day was spent biking through some of the most scenic Alpine villages on our way to Radovljica, to experience the Slovenian bees. Our bike tour guide was very considerate and I could have talked with the beekeeper in Selo for hours.

From the start I interacted with Amanda. She planned everything based on the short time we had there and on what we wanted. It was never so easy to plan a trip. I told her the cities or places we wanted to see and the itinary was done so quickly. Even when I wanted to make changes, she changed them and responded quickly to my demands. Once we were in Jordan, she called me many times to make sure the trip was as expected, and it sure was. The service and availability of Amanda was outstanding.

Assam was our driver. From the moment we met him at 3:40 AM at the airport until the moment he dropped us, he took very good care of us. The car was very nice, always clean and cold. After a walk in the castle or at Jerash, per say, it was nice coming back to a cool car. Assam was very patient and even took the liberty to show us some stuff that weren't planned, which we loved. He was very friendly and his English was good enough for us to understand him. We felt safe with him.

I couldn't recommand this agency enough. If you are looking to book with an agency in Jordan, please consider doing it with Kimkim. The trip was well planned and the staff was very friendly! Thank you again for everything.

Thanks for planning a wonderful trip for my wife, daughter and me to Vietnam and Cambodia. The itinerary provided a number of diverse experiences, ranging from visits to historical sites, such as the Hoa Lo prison in Hanoi; introduction to the varying geography of northern Vietnam, ranging from rice fields to hill villages in Mai Chau to coastal areas to the river and caves of Trang An Eco-Tourism Complex; visits to cultural sites, such as Angkor in Cambodia, Hoa Lu, the ancient capital of Vietnam, and the old city of Hoi An; fun tourist sites, such as Ha Long Bay, and the hiking, biking and kayaking along the way. The itinerary was paced just right, with a number of sites and activities, but also including down time. Our guides were the best: Si in Hanoi and its environs, Rati in Angkor, and Nina in Phnom Penh were all highly qualified and in addition to explaining the sites to us, allowed us to get to know them as individuals and friends. The hotels were all comfortable, with staff who went out of their way to see to our needs. The three most memorable highlights of the trip were spending the night on the boat in Ha Long bay (along with the swimming and kayaking), experiencing Angkor Wat and its nearby temples, and touring the genocide museum in Phnom Penh. Without exception, we found the people of Vietnam and Cambodia to be welcoming and friendly and would love to return to these wonderful countries.

We enjoyed our 5 days of sailing in the Galapagos aboard the Fragata. Our guide, Roberto, was entertaining and knowledgeable about the islands. We especially enjoyed our interactions with the crew, namely Ramon and Jordan. They made our time aboard the boat fun by joining us for games. It was great to get to know them.

Overall, we had a great experience.

One suggestion is about snorkel gear rental. The Fragata website is not clear about cost of rentals. It lists a price for snorkel equipment. What is not clear is that this price is for either snorkel and mask OR fins. If you want the full package, it is double the cost.

Thank you so very much for such a fantastic experience in this beautiful country. We were so very impressed by our guide: Youssef. He has complete command of the history, fun facts, and what it means to be a guide for two women traveling in a very different country with a completely different culture. He was extremely thoughtful and had a keen attention to detail. As well was our excellent driver, Hamada. We laughed, learned, and connected immediately with these two professionals. we felt completely at ease and relaxed. We cannot say enough positive things about Youssef, driver Hamada, and Morocco! The people are so very warm and welcoming..........!

Preeti and Halldor did an excellent job of designing an itinerary for us to explore the island via the ring road over a 2 week period. Halldor made great suggestions for hikes and exploring the less visited areas of the West Fjords. We were amazed at the variety of landscapes, waterfalls, and birds we saw on our adventures and we can't wait to come back! Thank you for a terrific trip!

We traveled to Greece early June 2019. Harris was our Kim Kim local specialist who helped us plan the trip. He was always responsive and helped us refine the trip down to each detail. He was in touch with us throughout the trip as well, providing tips and suggestions , making sure everything was going as planned and problem solving as needed. Our trip was in two parts. The first part was just two of us traveling in the Peloponnese Peninsula with a car rental. The boutique hotels we stayed in were perfectly comfortable and friendly, with a lovely breakfast . The breakfast at the hotel in Napflio (Amymone and Andiande suites) included everything fresh from the owner's farm. In Mystra, ( Mazaraki Guest House) our breakfast was served in a basket delivered to our room so we could eat on our balcony overlooking the beautiful valley. All historical sites and tours with private guides were impressive and fascinating to say the least. We toured Olympia with our excellent guide Antonia , and Mycenae and Epidaurus with the knowledgeable guide Ilias. In Olympia we had a very charming meal at the Bacchus Inn which if we had more time we would have stayed there over night along with enjoying their hillside pool and excellent house wines. The food and wine everywhere was always outstanding especially the remarkable seaside village of Limeni where we feasted on FRESH seafood that was caught and grilled very near to our waterside table. Nafplio was also a wonderful seaside town with many outside dining spots and unlimited fun small boutiques. Another highlight was our visit to Monemvasia, which was an ancient island village on the Aegean sea, one of a kind, with soaring views of the turquoise blue water. Our auto rental was an Audi 3 which was perfect for the winding sometimes narrow Greek roads and on the perfectly engineered smooth highways.
The second part of our trip was returning to Athens to meet with our three adult children. Our welcome dinner at Mauro Provato ( Black Sheep) was excellent. We toured the remarkable Acropolis. It was extremely crowded. I had been there 38 years ago and at that time was on the rock with myself and a traveling companion and not another soul! Such a difference!! We visited the market place named Monestraki where the shopping was exciting and very worthwhile. We traveled on to the islands of Mykonos, Naxos and Santorini by high speed ferry. The ferries were a wonderful way to travel, very comfortable and fast! We enjoyed a "strawberry moon" festival in Mykonos, a wonderful hike with our brilliant guide Matina and a Greek night of dancing and plate smashing at the Flamingo on the water front in Naxos. On Santorini, we enjoyed the breathtaking views of the caldera, shopping, an ebike tour at sunset (with guide Dimitri) and a catamaran sunset cruise and barbecue, our favorite event . We sailed to three different beaches and could swim off the boat at each location. The cliffs and colors were amazing. Thanks to Harris and Kim Kim for helping us plan this wonderful journey.

Thanks for a fantastic trip. We loved the experience and our time spent in Norway. Thank you to Andre for making it a memorable occasion. From tailoring the experience to our liking to being flexible in adding day guides at places we wanted. I have to say overall we were very satisfied.
I do have two suggestions for improvements. Both are not under your control, so just future recommendations. 1. Oslo city center is very noisy during the summer evenings and without air conditioning we are force to keep windows open in the hotel room, which leads to late lot of street noise and sleepless nights. 2. During Norway holidays, nothing is operational. Including restaurants, transport or even grocery stores. Need to account for those especially if you are in remote locations like Kalvag.

From our local area specialist, Abdellah, to our driver to our constant guide, Abderrahim, to our local guides in both Fez and Marrakech, our trip could not have been ANY better. A great example of this was, as soon as I notified Abdellah, of some concerns I was reading of our Sahara Desert accommodations (while ON the trip), he immediately investigated and decided to make changes, which were WONDERFUL (I had not wanted to say anything just off reviews, but glad I did, and he agreed, that changes since we booked had been made to the accommodation, and he was unaware, until I notified him). I NEVER use full service tours such as this, as we are very seasoned travelers, but given our shorter trip (6 days), I did not feel there was any room to leave things to chance, and am SO GLAD we selected both KimKim and Abdellah! Cannot recommend enough! This "seasoned" traveler will be using KimKim for future adventures for sure!

No one can predict the weather, but even with half the trails covered in slow, we were able to navigate with very little worry. Olivier was great to deal with, and we look forward to planning another trip some day.