Kimkim Trip Reviews

I DO NOT give reviews for business or services as a general rule. I DO NOT like to use tour planners or groups for my trips all over the world. I DO, HOWEVER, HIGHLY RECOMMEND KIMKIM. They have provided a service tailored to individual interest with trip planning at an affordable price for our trip to Marrakesh. Morocco.

Sharon, my trip advisor, was very attentive and very helpful in not only dealing with my changing plans but adding to my interest in our trip to Morocco, in particular, Marrakesh. I originally was going for a 5 day trip. I changed it at least 3 times and ended up with a 4 day trip only to Marrakesh. Sharon helped me at every turn and even added a cooking class to our schedule at the last minute.

Richard, our personal driver and guide in Marrakesh was on time, had a smile, and had something interesting to say and add to the days tour. He above all was flexible with our schedule allowing us time to explore more interesting places or people. He is also the best driver I have ever seen. Driving in Marrakesh is beyond crazy-- he was in complete control.

Kalib and his wife conducted our cooking class. It was not at some business address, rather it was at their house in the middle of Marrakesh. They opened their house to us, took us to the local market to buy the food we were going to cook that night. We also met several of their family members as well. We were there for several hours and the food was delicious. The Moroccan spices and cooking style was easy to follow and extremely interesting. This was a truly unique experience to meet and be with a local family at their house, in a local neighborhood and see their lifestyle.

Kimkim found and provided a really unique experience for my time in Marrakech. I will never forget it. Thank You.

Jorg was not our specialist. It was a woman Joanna, who was excellent.
The biking was fantastic. My only complaint is that the bike itself was too big for me, and it made it difficult to get on and off.. My understanding is that you only have 2 sizes for an E bike, but it actually felt a little dangerous. Generally , the bike trips I've been on before not only want your height, but your actual inseam (groin to ankle) to get the appropriate bike. It may have also helped it the saddle bag could have been on the side instead of the back, which just made it harder to get my leg over. I had to keep my water bottle in the saddle bag, as it would have made it even harder for me to get on and off if it was kept in the clips.

However, I still totally enjoyed the trip. The routes were great. / The hotels excellent/ the beeches beautiful. and the food delicious.

We had a great trip to Norway and wholeheartedly recommend KimKim. Everything was taken care of for us perfectly. We had so much fun. Truly, it was the trip of a lifetime, and having everything planned and booked for us made the experience so easy and stress-free. We loved it and recommend the service so much. Ingrid was a delight to work with, and so responsive. Thank you!

Such an incredible trip. Peru is a beautiful country in its landscapes and it’s culture. The whole vacation was amazing. Sacred Valley, Aguas Callientes, Cusco, and Lima, every part was unique and thoroughly enjoyable. Machu Picchu was obviously the highlight of the trip. Hiking to the Sun Gate was a little rough but absolutely breathtaking, totally worth it. Sacred Valley was probably our favorite part. The salt mines, moray terraces, Ollantantaytambo fortress, and of course the Pachamanca dinner was delicious. Kimkim made it possible to fully enjoy that with as little stress as possible. Our guides were amazing, Julio in Sacred Valley, Freddy in Cusco, and Cynthia in Lima. So friendly and knowledgeable. They made sure we were comfortable, happy, and well fed during our entire stay. The hotels were also great, very welcoming to go back to after a long day of sightseeing. Would definitely return to Peru and definitely recommend kimkim.

Our trip to Italy and Greece was amazing! The local tour guide, Bartholomew, really made Pompeii and Mt. Vesevius come to life. His knowledge and expertise of the area and the ancient history were fantastic. Dino, our guide in Rome, was also exceptional, he found so many unique and interesting places throughout Rome that made the experience delightful. He knew all the great places to go and how to avoid the crowds. Dionysus, was our guide in Athens and out to the Sanctuary of Artemis, which was a spectacular place to visit, was incredibly knowledgeable and toured us around with a wonderful ability to engage with history. Effie, our guide to Delphi, was also amazing and told such great stories about the Oracle's cunning ways. Outside of our tour guides the places we stayed and recommendations from Veronica were truly fabulous and we loved all the amazing places we were able to see and go to while seeing Italy and Greece.

perfect trip...exceptional attention to detail. looking forward to future collaborations.

Overall a wonderful trip. I think as a group we were very satisfied with the service provided by Erin and her team. They were easy to contact and made sure that we had everything we needed like rides to and from the airport, information on the trek, and even helped make possible a helicopter trip to Kathmandu which we all really enjoyed.

Some of the highlights of the trip include the helicopter ride to Kathmandu, Kalapattar, EBC in the snow, visiting the Tengbooche monastery, and staying in Namche.

I want to give a special shout out to Tendu our guide. He was incredible and really helped make the trip memorable. Tendu was very knowledgeable about the area and we could point to pretty much any peak and he could name it and give the height. He was extremely attentive to us and it felt like he was genuinely concerned about our safety and well being. The whole time we felt very safe with him and felt like we were in good hands. He was extremely friendly, always positive and happy, and we all got to know him very well on the trip. The assistant guide Passang and the two porters were also wonderful and we were very happy with the service and experience they provided to us. Never have I seen a stronger group of young men than the porters.

The only real thing I think could have better was clarity about what was included during our stay at Hotel Manaslu. I think we were charged for breakfast a few times when I think it should have been included. Other than that I do not have much to complain about.

Overall a wonderful trip and I am very satisfied with both the experience and the service provided. Emphasis on how amazing Tendu and his team were. I plan on returning to the Khumbu sometime in the future, with Tendu hopefully as my guide.

We had a great time in Wales and the English countryside! Thank you to our local specialist, Daniel, who provided five-star service! (Excellent communication, useful advice, super responsive and paid attention to our trip details). We had an unexpected missed flight connection, and he jumped in to adjust our itinerary. We were truly in the hands of a professional! The local tours he confirmed were inspiring and personalized to my family. The guides adapted to what we liked and adjusted the timing to best suit us. Excellent fun in Wales and down to Stonehenge for history and mystery. Noted: Every guide or driver was on time, courteous, and accommodating. Thank you!

The planning portion with Edmondo and Valentina were great and a huge relief. They worked very hard and efficiently to answer my questions and address my needs. It was nice to have the trains all booked ahead of time. We weren't too excited about our hotel choices, we felt as though they weren't really 4 stars, and the hotel in Florence was out of the way.

During the actual trip, we hit a few snags and we think it may be a miscommunication between KimKim and the tour groups chosen.
In Rome, we went to our meeting spot for the Skip the Line Colosseum, Palatine Hill, and Roman Forum tour at the designated time (15 minutes prior) as directed on the final itinerary. When we arrived there at Romaround, the desk worker told us that we needed to be there 30 minutes earlier and pushed us to the next tour that was 2 hours later. After killing time, we came back and another couple experienced the same issue. When they asked to be put on an earlier tour, their request was granted...meanwhile, my husband and I sat there with no offer of jumping into that tour. After I spoke to the desk worker, he said at first that we couldn't move up, yet another worker was able to make it happen.
For our Vatican Tour the following day, we experienced the same issue. We were given a choice of 10am or 11:30am, the only requirement being that we show up to the tour agency a half hour early. My husband and I showed up an HOUR early for the 11:30am tour and we were immediately told we had to go on the 12:30pm tour because other people had walked in earlier and took our spots. We feel that an easy solution could be put in place at this particular agency; simply hold the spot for visitors who went through a planning agency (like KimKim), tell walk-ins that there are possible spots available but they need to wait, and if they don't show up, then give those spots to walk-ins.
Giving walk-ins priority over people who made weeks in advance was upsetting. This was also frustrating because we knew we were in a time crunch with a later activity.

Again, I greatly appreciate the time my specialists put into my trip, tailoring it to what we wanted. The timing and level of expertise was above and beyond what I expected. However, I was greatly disappointed in the tour agencies chosen in Rome (Florence and Venice tour agencies were awesome) -- hopefully there are other Rome tour guides you can consult with.

Our trip sailing the islands of Dalmatia was awesome! Veselka took care to respond to all of our requests on details. The master stroke was Dubravko--the owner of the 43 foot sailboat that we made home for 5 nights. He treated us as family. We loved hearing the stories and history of Vis, Brac and Hvar. He continuously showed us the places to see "off the beaten path" as well as letting us see the well-known places. Loved Stari Grad--they were having an evening of traditional dance and song for Hvar. He made sure we had front row seats. We had a great time on the water and onshore. I can't imagine a better captain. We really loved everything about the experience.

Steve and his team took such great care of us throughout the trip! Our two guides, Pich and Dy, were wonderful as they helped navigate us around Phnom Penh and Siem Reap. Not only did they show us the sites but they were helpful in recommending places to visit as well. The itinerary crafted by Steve was well thought out and was very accommodating to my family since we could only walk a few miles per day. I highly recommend using this agency for any future Cambodia travels!

Sam was fantastic. His communication was superb, he listened to our requests well and provided excellent experiences coordinated by reliable, on-time, friendly, competent and helpful drivers and guides. He made us reservations at restaurants with unbelievable vistas - we couldn't believe our views in Granada and in Ronda - once-in-a-lifetime dining! Our guide in Seville was our favorite - Delia was kind, helpful, friendly, engaging and professional. The bike ride she took us on was fabulous and tapas and Flamenco was delicious and captivating. The bull fight was an unforgettable experience and visiting the Bull farm on the same day was perfect timing. We loved all the towns we saw and enjoyed being in cities as well as the country side. Overall an EXCELLENT trip and we will be recommending KimKim to our friends as well as using this service again ourselves. FIVE STARS!!!

It was a fantastic trip for our family. Greece was beautiful and the people we met were all so wonderful. All transfers were smooth except the ferries. The assigned seats on our tickets didn't work and we got bumped to a different ferry, which was confusing, but all in all we made it to Santorini and Crete. The guides, and I wish i could remember all of their names, were so all wonderful. Especially for our tour in Athens (Maria??), Delphi (Kristoff??), Akrotiri, Heraklion (George) and Vamos (George??). I'm so bad with names, sorry. The accommodations were great, especially in Santorini and Athens. The lodging in Chania... I personally wouldn't recommend, but my husband liked it. :)

As for Harris and the Travel 12 Team - fantastic job as well. Harris was always so quick to respond and really understood the importance of good food and lodging that my husband described. He truly listened and was very helpful. And that "Welcome to Greece" dinner at Manh Manh was simply INCREDIBLE!!! We only wished we could have gotten back to that restaurant.

Thank you again for everything
Stacey Bland

This was an amazing trip. Our itinerary was great with enough time to really get a feel for each place. Our lodgings were great, and all were located close to all major attractions. We spent time in Dubrovnik, Hvar, Split, Zadar, Plitvice Lakes, and Zagreb. All were great. Our personalized tours in Split with Nives and in Zagreb with Vlatka were fantastic and really informative. Our lodging in Hvar was especially great. Our host, Mila, was so welcoming. She invited us in to her kitchen with her and her friends and we shared wine and food and wonderful conversation. Our wine and dinner tour in Hvar was great with a great dinner in an abandoned village above Hvar town, Malo Grablje. What a neat experience strolling through the ruins up to restaurant with great service and great scenery. Though crowded, the national parks we visited (Krka and Plitvice) were beautiful, and I highly recommend them. Veselka planned our trip wonderfully. She was responsive to our questions and concerns. She personally met at us the ferry port in Split to take us to our lodging. There was one minor glitch in trip requiring us to rush to cabs to get to a ferry. Veselka responded rapidly and resolved the issue. When we arrived at our ferry destination three hours later our greeter presented us with an envelop of cash to reimburse our cab fare. I could not have asked for a better vacation and a better planner than Veselka. I highly recommend her and her company. Anyone uncertain about visiting Croatia should get over it. It is a beautiful country with wonderful people, incredible history, great roads, and great food!

We’ve just finished our Indian Odyssey, all superbly organised by Priya from kimkim. Three perfectly coordinated weeks of travel adventure & Priya was with us all the way. It felt like she was constantly in the background ensuring everything ran smoothly, that we were happy & liaising with our driver & hotels to ensure we had the best of times. Priya put together a fantastic mix of travel, adventure, activities, & relaxation using a mix of hotels; some super luxury, some more basic, some historical, some querky but all really good. We couldn’t be happier. For the full 3 weeks we knew Priya was working in the background for our enjoyment. She called us every few days for a chat & report on how we felt the trip was going. We thought this was really good and it gave us confidence in what we were doing. She made the whole planning of the trip easy. Prompt and polite and always on hand with solutions and suggestions during the planning stage. She asked a few questions as to what we enjoy doing and magically produced a great itinerary. The local agent she used to represent kimkim, Active India was fabulous and every member of that team punctual, professional & polite. Puran, our driver was superb, he kept us safe, got us everywhere without any issue and totally focussed on our comfort and enjoyment. Totally reliable - there every step of the way. If we did a train journey an Active India rep magically appeared at our seat at destination to assist with bags & getting to the car, they took us to checkin counters at airports - all making the trip totally stress free.
We highly recommend Priya from KimKim to plan your Indian trip & need to extend a big thank you to the whole team for enduring our trip was so fantastic.

Couldn't ask for some one more prompt in his response like Miha, the travel specialist. Kudos to Primoz, my guide, for his patience with a level-zero noob like me from the city. Loads of gratitude to my warm hearted travel companions from Spain.
Slovenia is an amazing travel destination with so much to offer - spectacular natural beauty, hospitable locals, delightful experiences and awesome food. I will remember this vacation for a long time.

We just returned from a fabulous Slovenia holiday with our itinerary designed by Miha at Slo trips. Everything went like clock work from the moment we arrived in Venice. All our transports were courteous and timely. All our accommodations were clean and lovely. The huts and hotels all had been informed of our arrival and we had no surprises. The restaurants and activities that were recommended by Slotrips were phenomenal. Our guide Aljaz was the absolute best!! He was knowledgeable, accommodating, easy going, a superb driver and just plain fun!!! We all loved him. I would highly recommend this trip and especially the service provided by Miha and Slotrips!!!!

We had a wonderful trip. All the upfront organization and communication by Ingrid was excellent. The itinerary was perfect. The hotels, ship accommodations and transportation options were great. We loved the mix of the cities and the natural beauty of Norway. Thanks.

I am one of the kimkim staff based in Lima, Peru and just recently got back from a mother/daughter trip to Morocco organized by Brahim and his team and it was amazing! Everything was carefully coordinated by Brahim, just how we wanted. He was always tentative to our needs before, during, and even after our trip was done. He even surprised my mom with a birthday cake on her birthday. He was great! We also had a private driver that we loved, he took us from one region to the next, his name was Rachid, and we could not thank him enough! He was always on time, made sure we had everything we needed along the way during the drives, and even stopped to show us around certain towns along the way. We always felt safe with him and taken care of! The highlight of our trip was definitely the night we spent in the desert, so if you have time to add it, I recommend you do! Our photos speak for themselves. Thanks again Brahim, Rachid, and the rest of the team in Morocco!

I really don’t know where to start. My trip to Albania so exceeded my expectations and I think a lot of that is owed to Ed Reeves who listened to me about what I was looking for in my trip and planned it for me perfectly! Also, he was always very quick to respond to my emails with all my many questions. Then there were our two guides/drivers, Henri Manushi and Elton (I forget his last name )who were absolutely incredible. The 10-day trip that Ed planned was in Southern Albania and it was for myself and my 26 year old daughter. Much of the travel took place on rocky dirt roads that often ran along or through mountains. We always felt totally safe in the hands of Henri (and Elton) . Their skill on this type of terrain was impressive (as well as a lot of fun) . There are so many memorable places and experiences that I have. One of my favorite was when we set off on a picnic lunch. Henri had heard about an area and set off to find it. We followed dirt roads and then left the roadway for a path that he made his way through which eventually opened up to the most beautiful spot. We set out a blanket and had a wonderful lunch and then afterwards we all just lied on our backs and enjoyed the beautiful clouds. It was just perfect!