Kimkim Trip Reviews

4.8
Based on 21,308 ratings
Read 21,308 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Great vacations in Australia
Australia | Apr 11 - Apr 22, 2023

Ileana
Ileana I.
Jollyville, TX | Reviewed on May 06, 2023
We purchased a costumed designed independent trip to Australia with Springboard Vacations, and we ended up having great vacations on April 2023. We have to thank their trip specialist, Connie, with whom we started communicating in late Dec. 2022. Connie worked with us for over three months prior and during our trip, clearly understood our priorities and wants, and ensured that our two weeks filled with activity and tours-cations in Melbourne, Uluru, Cairns and Sydney would be unforgettable.... Read more

We purchased a costumed designed independent trip to Australia with Springboard Vacations, and we ended up having great vacations on April 2023. We have to thank their trip specialist, Connie, with whom we started communicating in late Dec. 2022. Connie worked with us for over three months prior and during our trip, clearly understood our priorities and wants, and ensured that our two weeks filled with activity and tours-cations in Melbourne, Uluru, Cairns and Sydney would be unforgettable. Overall, I will work with Connie again if we plan other trips to destinations covered in her portfolio. Springboard Vacations, can certainly create good travel packages to please any traveler, and at good price.

Overall experience with tours included in our itnerary per our requests and interests: Very satisfied 5/5
Also, all of our tour guides were knowledgeable and courteous. We were glad that with a customed designed trip option, we went to the specific locations and attractions that we were interested in, joining different small groups and being more independent.

Melbourne:
• Great Ocean Road Day Trip- great full day tour with multiple stops including various National Parks)
• Adventure Philip Island & Penguin Parade Excursion - First stop was at the Moonlit Sanctuary Conservation Park where we enjoyed seeing koalas, and feeding/petting wallabies and kangaroos, and the last stop was the super amazing treat by over 1400 small penguins that got out of the sea and paraded in front of us on their way to their burrows; I really recommend this tour and an upgrade to the Penguins Plus option seating.
• Morning Lanes and Arcades Tour - 3 hour tour was very educational and enjoyable.
• Note: We had 1.5 free days in Melbourne to visit museums, gardens and other points of interest. We highly recommend some free time for these activities.

Uluru:
• Kata Tjuta & Sunset Over Uluru tour- a few hours tour to enjoy very pretty views of the big rock
• Sunrise Over Uluru Culture and Sightseeing tour - very enjoyable sunrise with colorful views, and a good hike that brought us close to the huge rock formations.
• Sunrise Field of Light Tour is a good exhibit with good natural backgrounds (sunset option is available)

Cairns:
• Full-Day Marine World Outer Great Barrier Reef – this was priceless to us, as we spent approx. 2 hours each in the morning and afternoon snorkeling in two different coral reef areas with very abundant sea life. On board, we purchased the bio-snorkeling 30 min tour that led us to about ½ dozen spots where we saw (otherwise have probably missed), and learned about clams and some fish and coral species.
• Note: On our free day we enjoyed a morning on the boardwalk area, and the afternoon was awesome too, as one of us went to the Botanical Gardens and Tanks Art Exhibit, and the other one went white water rafting.
• We wished that we would have spent a third day in Cairns to spent another outer Great Barrier Reef snorkeling.

Sydney
• Sydney Opera House 1 hour tour was very informative, and at the end we bought tickets for a night performance which was worthy.
• Morning Panoramic Sydney Sights tour (informative 3 hours drive around the city and to Bondi Beach)
• Afternoon ferry ride that took us to the Taronga Zoo – excellent with a wide variety of local birds, koalas kangaroos, dingo dogs and many more interesting/exotic animals.
• Full Day Blue Mountains Deluxe Day – we first stopped at a farm for about 1.5 hrs to pet a koala, watch many kangaroos, wallabies and emus, and then we arrived at the National Park where we enjoyed the views at different stop points, a 2 mile hike, and its garden.
• Note: We had free time in Sydney to walk on the bridge across the Harbour, go for the Saturday Night fireworks on Darling Harbour, do a little shopping, and eating at various restaurants of choice. We wished that we had a free full day to visit museums and gardens around Sydney.

Transportation from/to all airports: Very satisfied
Transportation was consistently excellent: On time, top notch and vehicles, and the drivers were friendly and respectful.

Hotels: Very satisfied.
Mantra on Russell, Melbourne: Good option because location of hotel was convenient, e.g., close to free light rail, to lots of stores and good restaurants in the predominately chinese area. The room appeared to have been recently remodeled, it was well appointed, super clean and with all desired ammenities (including a kitchenette). I enjoyed the swimming pool too. Good service. 

Desert Garden Hotel, Uluru: Great option
It was super close to the "town square" of the hotel, there is a small but well appointed grocery store, free laundry facilities (dryer/washer), many stores and restaurants (very good food), and opportunity for various presentations and for walking around hotel between tours to the National Parks. All tour companies covering the area have representatives in an office in the "town square", so if necessary, we could ask detailed questions about tours in our itinerary. Good service. 

Holiday Inn Cairns Harbourside: Very satisfied with this hotel
Very good location with access to boardwalk and restaurants. Pretty lobby, gardens and restaurants and the large room was clean. Breakfast was good too. Good service.

Mantra, Sydney: Excellent a 6 out of 5 if possible to rate it that way.
Location is to die for, with the light rail station being in front of the hotel. Hotel is surrounded by malls, stores, grocery stores, many restaurants and within walking distance of key tourist locations as you described in our itinerary. The hotel was very clean, the suites are very well appointed, and it was great to have a washer/dryer in our suite. Very good service with friendly and helpful personnel. On two out of the three mornings during our stay in the hotel, we had to leave prior to their small restaurant being opened for breakfast at 7:00 AM; the chef prepared us to go breakfast boxes with delicious/good content on the first day with less than 30 minutes of my request when he had just arrived, and appeared to have a semi-ready to go box on the second day, as he handed them to us at his official start time of 6:30 AM.

Local specialist: Connie Campos
Connie
Connie Campos
Local specialist in South Florida and New Zealand | Replied on May 07, 2023

Dear Ileana,
Thank you very much for sharing your experience with us. We take all your feedback in consideration to always improve our service.
We're really grateful and appreciate you taking the time to share your rating with us.
I am passing your comments to my colleagues and we hope to see you again in one of trips.
Your 5 star rating is very much appreciated...

Best regards
Connie

3 weeks in Spain
Spain | Apr 5 - Apr 25, 2023

Chris
Chris C.
Tustin, CA | Reviewed on May 06, 2023
My wife and I just completed a 3 week trip throughout Spain. Dalia curated a fantastic experience for us, which
started in the planning phase. She took great care to understand what our interests and favorite types of activities were. She drafted an itinerary. Through our many conversations she continued to refine it until it was perfect.
We traveled to Madrid, Toledo, Cordoba, Sevilla, Granada, Mallorca, and Barcelona. The transportation that Dalia arranged was flawless. ...
Read more

My wife and I just completed a 3 week trip throughout Spain. Dalia curated a fantastic experience for us, which
started in the planning phase. She took great care to understand what our interests and favorite types of activities were. She drafted an itinerary. Through our many conversations she continued to refine it until it was perfect.
We traveled to Madrid, Toledo, Cordoba, Sevilla, Granada, Mallorca, and Barcelona. The transportation that Dalia arranged was flawless. From private drivers, to trains, car rental and inter-country flights, everything was coordinated and timed perfectly. Dalia was available throughout the trip on What's Ap to help with any questions, restaurant recommendations, etc. We had private guides throughout. They were uniformly excellent and had a great depth of knowledge about the sites that we visited. Some of the highlights included the Prado Museum, the Montilla olive oil & wine region day trip, the Sevilla Tapas & Flamenco Evening Tour, the Iberian Ham experience in Aracena Natural Park, the island of Mallorca, a Market Tour + Cooking Class in the Gothic quarter of Barcelona, and a walking city tour of Gaudi's masterpiece, the Sagrada Famila.
We requested small boutique hotels rather than the large commercial ones. We particularly enjoyed the Hotel Casa Del Poeta in Sevilla and the Cap Rocat in Mallorca.

We have travel throughout the world. This was one of our best trips ever. Thanks Dalia. Thanks Just Explore.

Local specialist: Dalia Bouzerar
Dalia
Dalia Bouzerar
Local specialist in Spain | Replied on May 08, 2023

Thank you Chris for your kind words! It was such a pleasure planning this trip for the two of you and a treat to meet you in person here in Montilla.

I have nothing but great things to say about ...
Belize | Apr 18 - Apr 25, 2023

Carly
Carly M.
Columbia, MD | Reviewed on May 06, 2023

I have nothing but great things to say about Guatemala! Eduardo made the itinerary to fit my needs and interests, and even adjusted it as needed! Luis, my tour guide all week, made my experience one to remember as a solo traveler. He was passionate about his home but also so open to welcoming me to it. I didn’t have nearly enough time to see as much of this beautiful place as I wanted, but I definitely believe Lake Atitlan is a MUST SEE in Guatemala. I hope to be back to see the northern regions!

Local specialist: Eduardo Celada
Eduardo
Eduardo Celada
Local specialist in Antigua, Guatemala | Replied on May 08, 2023

Thank you very much for your comment! We are glad that you enjoyed our "Journey in Guatemala", With this feedback you have contributed to better positioning this service, which is undoubtedly one of the best things you can do in our beautiful country.

I invite you to text me on your next visit to Guatemala to show you other beautiful places in our land of beautiful people.

Thank you for providing value to our service!

Sincerely,
Eduardo

Great trip to Patagonia
Argentina | Mar 31 - Apr 8, 2023

S
Stephanie A.
Atlanta, GA | Reviewed on May 06, 2023
Herve planned an amazing trip for us in Patagonia. He did not miss a detail and checked on us throughout our trip. Everything was perfect! We will use kimkim again! Read more

Herve planned an amazing trip for us in Patagonia. He did not miss a detail and checked on us throughout our trip. Everything was perfect! We will use kimkim again!

Activity Reviews
Pioneros Experience: Estancia Visit & Perito Moreno Glacier
Pioneros Experience: Estancia Visit & Perito Moreno Glacier
El Calafate

This was our collective favorite tour of the 10 day trip. I highly recommend!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Nativo Experience: 4x4 tour to the footsteps of indigenous people
Nativo Experience: 4x4 tour to the footsteps of indigenous people
El Calafate
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Hervé Landetcheverry
Hervé
Hervé Landetcheverry
Local specialist in Buenos Aires | Replied on May 08, 2023

Thank you very much for your warm words. I am very happy that you and your family enjoyed the trip we organized especially for you :)
I hope you will be able to return to Argentina soon to enjoy new destinations and adventures.
¡Hasta pronto!
Hervé

Turkey
Turkey | Apr 21 - Apr 30, 2023

Stephanie
Stephanie L.
La Habra, CA | Reviewed on May 06, 2023
All of our guides were very knowledgeable and personable and really helped us get a much deeper understanding of the history and culture of Turkey. We had a lot of places we wanted to see in a short time (Istanbul, Ephesus, Pamukkale, Cappadocia), but Berat and the team made it all run so smoothly (which was not easy because we took a lot of domestic flights) and helped take off a lot of the stress. All the places we saw were amazing, but we were blown away by Cappadocia! It was truly... Read more

All of our guides were very knowledgeable and personable and really helped us get a much deeper understanding of the history and culture of Turkey. We had a lot of places we wanted to see in a short time (Istanbul, Ephesus, Pamukkale, Cappadocia), but Berat and the team made it all run so smoothly (which was not easy because we took a lot of domestic flights) and helped take off a lot of the stress. All the places we saw were amazing, but we were blown away by Cappadocia! It was truly incredible to see the churches/monasteries and the underground city. And we were really lucky the weather held out so we could go on the hot air balloon ride. We enjoyed our hotel in Sirince the most (Nisanyan House) because it felt the most like a home and the setting in the mountains was so quiet and peaceful. The homemade breakfast was such a treat too! We are grateful Berat recommended this place! We would not recommend the hotel where we stayed at Hierapolis - one of us got bitten by a lot of bugs in the bed. Overall however, we were very pleased with our boutique hotel accommodations throughout the trip because they added a special touch to our trip. Turkey should definitely be on your bucket list, and we recommend experiencing it through Kimkim!

Hotel Reviews
Recital Hotel
Istanbul
Authenticity & Character
Location
Could walk to the Hagia Sophia and Blue Mosque and Grand Bazaar!
Staff
Cleanliness & Comfort
Ansen Suites
Istanbul
Authenticity & Character
Location
Only thing is it was pretty loud into the night on a saturday night because it seems like a party district
Staff
Served us tea while we waited for our room
Cleanliness & Comfort
Pam Thermal Hotel
Pamukkale/Denizli
Authenticity & Character
Full of lots of other tourists
Location
Staff
Cleanliness & Comfort
One of us got bit by bugs
Gül Konaklari Sinasos (Rose Mansions Sinasos)
Nevsehir
Authenticity & Character
Location
I think next time we would have stayed in one of the slightly bigger towns nearby
Staff
Cleanliness & Comfort
Nisanyan Houses
Selçuk
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Whirling Dervish Ceremony at Saruhan Caravansarai
Whirling Dervish Ceremony at Saruhan Caravansarai
Turkey

Incredible setting! Interesting opportunity to understand more about this religious tradition, though some travelers might find the performance a bit long.

Public Boat Tour on the Bosphorus
Public Boat Tour on the Bosphorus
İstanbul
Eminönü Heritage Tour: Explore the Historical Bazaars and Ottoman Architectural Sites of Istanbul
Eminönü Heritage Tour: Explore the Historical Bazaars and Ottoman Architectural Sites of Istanbul
İstanbul
Discover Byzantine + Ottoman Istanbul
Discover Byzantine + Ottoman Istanbul
İstanbul
Pamukkale and Hierapolis
Pamukkale and Hierapolis
Pamukkale
Visit to Ephesus Archaeological Museum + House of Virgin Mary
Visit to Ephesus Archaeological Museum + House of Virgin Mary
Turkey
Kaymaklı Underground City + Light Hiking at Ihlara Valley + Selime Monastery
Kaymaklı Underground City + Light Hiking at Ihlara Valley + Selime Monastery
Cappadocia
Hot Air Balloon Tour at Sunrise
Hot Air Balloon Tour at Sunrise
Cappadocia

There are two groups of hot air balloons that go up and I would try to ask for the earlier one if possible so you can actually see the sunrise from the balloon! We went up a bit later so we missed the sunrise by a bit.

Sightseeing Around Uçhisar and Discovering the Cappadocian Valleys
Sightseeing Around Uçhisar and Discovering the Cappadocian Valleys
Cappadocia
Visiting Göreme Open Air Museum (UNESCO World Heritage)
Visiting Göreme Open Air Museum (UNESCO World Heritage)
Cappadocia
Explore the Ancient City of Ephesus
Explore the Ancient City of Ephesus
Turkey
Guides, Drivers and Staff
Our guide here was really funny and also really knowledgeable!
Ceramic Tradition in Avanos + Light Hiking in the Love Valley
Ceramic Tradition in Avanos + Light Hiking in the Love Valley
Cappadocia

We really enjoyed our lunch in a little hut over the river in the Love Valley! Beautiful place for a quiet stroll too. Might skip the Ceramic Tradition as everything they were selling was beautiful but too expensive.

Local specialist: Berat Ornek
Berat
Berat Ornek
Local specialist in Turkey | Replied on May 07, 2023

Dear Stephanie,

Many thanks for your kind words and we are happy to hear you had an overall positive experience with us in Turkey! We are also grateful for the many feedbacks you provided, which will help us improve our quality service. We hope to host you in Turkey soon, to explore different destinations. Thank you for choosing us and Kimkim!

Best regards,
Berat

Great trip. Thanks to Amandine for adjusting...
France | Apr 15 - May 5, 2023

Kurtis
Kurtis F.
Canada | Reviewed on May 06, 2023
Great trip. Thanks to Amandine for adjusting our plans at the last minute. Debt of gratitude for your help. Thanks. Read more

Great trip. Thanks to Amandine for adjusting our plans at the last minute. Debt of gratitude for your help. Thanks.

Hotel Reviews
Hôtel La Zoologie
Bordeaux
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Le Clos d'Amboise
Amboise
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hôtel Tardif Noble Guesthouse
Bayeux
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hôtel Baume
Paris
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Amandine Dumas
Amandine
Amandine Dumas
Local specialist in Villefranche sur Saône | Replied on May 10, 2023

Bonjour Lori, bonjour Kurtis!

I'm glad to read this feedback, I thank you for taking the time to write it :)
I hope you will have nice memories of France! And I wish you the best for the future!

Amandine

Spain and Portugal 2023
Spain | Apr 1 - May 1, 2023

Manfred
Manfred A.
Sunday Creek VIC, Australia | Reviewed on May 06, 2023
In planning for our trip (interrupted by covid) the Spaintop consultants (Sylvia and the Joël) helped us to put together a most memorable experience in Spain and Portugal.
Our journey started with a train to Léon where the hotel was in the main square. Two great days during the Easter festivals. Then onto Santander via Picos de Europa which was amazing. Our guide Alejandra and driver Jorge were friendly and knowledgeable. We also had Mercedes take us on a foot and wine trip - the winery was...
Read more

In planning for our trip (interrupted by covid) the Spaintop consultants (Sylvia and the Joël) helped us to put together a most memorable experience in Spain and Portugal.
Our journey started with a train to Léon where the hotel was in the main square. Two great days during the Easter festivals. Then onto Santander via Picos de Europa which was amazing. Our guide Alejandra and driver Jorge were friendly and knowledgeable. We also had Mercedes take us on a foot and wine trip - the winery was definitely a highlight.
On to San Sebastián, via Balboa and the Guggenheim, again a very nice hotel and our San Sebastián guide, Amaya, took us on a memorable Tapas journey.
Barcelona was next `after a short flight. We were picked up at the airport by another very nice driver. The hotel staff were very friendly and were quite happy to look after our bags - we had arrived to early. A small group tour of Barcelona which included a quick entry into the Sagrada Familia.
The visit to Cordoba was also interesting including a tour of the Mesquita with a knowledgeable guide who firstly showed us some of the historical parts of the town.
Sevilla by train, again a very nice hotel. Our guide, Juan, new his stuff as he showed us around the historical parts and recommended our lunchtime restaurant.
The next part was a tour of the white villages to Ronda by our guide Alfredo - a really great guide - who explained about the villages.
Alfredo also was our guide a day later for the Caminito Del Rey - a truly fantastic walk. Again his knowledge and insights were really good.
Granada was our next stop and again a very knowledgeable guide for the Alhambra.
Malaga was next - great hotel and used the hop on hop off bus to get a good overview.
In Lisbon our guide was Cristina who showed us around the historical centre and into the Aflame district. She also made sure that we had a table at a little restaurant for lunch.
We also stayed in the Douro Valley where the hotel was idyllic.
In Porto we met Joana who took us on a lovely tour (in the rain!) to finish in a wonderful little restaurant.

Overall the efforts of SpainTop have been excellent.
We had a wonderful journey that went without hitches.
I would certainly recommend them and personally would use them again.

Local specialist: Joël Courchay

An amazing journey with amazing people ...
Argentina | Apr 24 - May 5, 2023

Jyoti
Jyoti M.
India | Reviewed on May 06, 2023
We had planned our trip before the COVID -19 happened. We were one week from our departure when the lockdowns were announced globally. Fast forward three years,we finally managed to visit the beautiful Argentina. The team during these three years was extremely cooperative.
Special call out to our local specialist,Emilce. She accomodated us at a very short notice. Her suggestions were excellent and the selection of the hotels was super. Everything was meticulously planned and we take back...
Read more

We had planned our trip before the COVID -19 happened. We were one week from our departure when the lockdowns were announced globally. Fast forward three years,we finally managed to visit the beautiful Argentina. The team during these three years was extremely cooperative.
Special call out to our local specialist,Emilce. She accomodated us at a very short notice. Her suggestions were excellent and the selection of the hotels was super. Everything was meticulously planned and we take back the most amazing memories from the trip with us.
Many many thanks to the entire team for doing such a great job.

Local specialist: Emilce Alonso
Emilce
Emilce Alonso
Local specialist in Córdoba | Replied on May 07, 2023

Dear Jyoti,

We truly appreciate your kind feedback and are thrilled that we were able to assist you in finally realizing your trip to Argentina after the challenges posed by the COVID-19 pandemic. It brings us immense joy to know that our team was cooperative and provided exceptional support throughout these three years.
Thank you so much for recognizing our team's efforts. It was our pleasure to assist you, and we sincerely hope to have the opportunity to serve you again in the future.

Best regards,
Emi

To the end of the world!! .
Argentina | Apr 24 - May 5, 2023

Swati
Swati B.
Germany | Reviewed on May 06, 2023
Miryam,Romina,Fernando, RodriguezJr.,Franko(it's a crime to be vegetarian in Argentina) we found plenty of options though. I am forgetting some names here though I would like to thank everyone who helped us make this trip,it was booked pre pandemic and we took it in 2023! Our initial coordinator Virginia and our next one Emi very very helpful. Liked the choice of hotels. Ushuia tops the list!! What views from the view top. Read more

Miryam,Romina,Fernando, RodriguezJr.,Franko(it's a crime to be vegetarian in Argentina) we found plenty of options though. I am forgetting some names here though I would like to thank everyone who helped us make this trip,it was booked pre pandemic and we took it in 2023! Our initial coordinator Virginia and our next one Emi very very helpful. Liked the choice of hotels. Ushuia tops the list!! What views from the view top.

Hotel Reviews
City Falls Iguazú
Puerto Iguazú, Misiones

Lovely hotel in the old part of town, very clean and lively decor.

Authenticity & Character
It was nice without being themed to the destination
Location
We wanted to be nit so far and things at walkable distances
Staff
I forgot to pack my umbrella, the hotel manager lent his personal one! Also we arrived before check in time they accommodated us.
Cleanliness & Comfort
They cleaned all the time because I guess of the weather and the amount of rain
Hotel Loi Flats Buenos Aires
Buenos Aires

Very centrally located oall the downtown buzz,also an older property,with it's quirks. Plus weekends are party time,so not suitable for people looking for peace and quite. It met our needs everything we needed was a walkable distance

Authenticity & Character
Residential area with restaurants outside
Staff
Marit the lady at reception was very aware of the work and was a solution finder
Cleanliness & Comfort
As mentioned it is an older property, very clean
Hotel Sierra Nevada
El Calafate
Authenticity & Character
Location
Centrally located, what we had asked for
Staff
Cleanliness & Comfort
Again very friendly
Hotel Lunajuim
El Chalten

Lovely location

Authenticity & Character
It is an older hotel with slightly frayed edges which is maintained and doesn't try to hide that it is an older property
Location
Its a small town ,hotel is right in the middle of it
Staff
They lent wme their walking sticks! The ones I rented were slightly difficult
Cleanliness & Comfort
It is an older hotel with older amenities
Alto Andino Hotel
Ushuaia

Lovely receptionist and warm rooms

Authenticity & Character
The reception really is warm and friendly The heating in the rooms is topclass
Location
The view top is amazing
Staff
They were in love with their jobs
Cleanliness & Comfort
Heating was amazing
Activity Reviews
Argentinean Falls - Full day
Argentinean Falls - Full day
Puerto Iguazú

This was an outstanding tour

Quality of Experience
I mean it's a natural phenomenon
Guides, Drivers and Staff
Rodriguez Jr was very knowledgeable and knted out things of interest to lay person like me which encouraged me to ask more questions
Transport
Lovely drivers accommodative of requests
San Antonio de Areco & Estancia el Ombu
San Antonio de Areco & Estancia el Ombu
Buenos Aires

Just do it for the horses!!!They are beautifully kept and pampered to death I think. Such well behaved ones too. Oh! I can go on. I am a city dweller,chances like these don't come very often in my neck of woods. The last show with Brian and his horse,their bond is to be seen to be believed.

Quality of Experience
It is a working ranch, though these days tour like ours must bring revenue too, it really felt like a open air very posh picnic with lively gaucho music,singing and dance
Food
We are vegetarians! They knew it be f ore hand and the food prepared accordingly, while not a 10 course meals feasted by meat eaters, it was well thought out.
Guides, Drivers and Staff
I mean the singers and the couple with their adorable boy, God bless the family. The little one was singing and dancing too.
Transport
Well managed and executed
Neighborhoods Tour
Neighborhoods Tour
Buenos Aires

A lady on our toye got her phone stolen, nit only did she chase the their down with the help of locals, the tur guide, stayed with her for the process and arranged a substitute guide.

Quality of Experience
Guides, Drivers and Staff
Niko was very helpful to the lady whose phone got stolen, Rominafinished the tour for us who didn't muss a beat.
Transport
The driver was very good and tried informing us of all the happening with the police and lady along Niko. Very sweetly in Spanish .
Perito Moreno Glacier Excursion  🗻
Perito Moreno Glacier Excursion 🗻
El Calafate

It's a lively expedition. I felt like an explorer.

Quality of Experience
A healthy glacier. Need I say more
Guides, Drivers and Staff
Transport
Tierra del Fuego National Park (Half day visit) 🌲🌿
Tierra del Fuego National Park (Half day visit) 🌲🌿
Ushuaia

The first views took my breathe away! It really is like walking into something sacred.

Quality of Experience
As I said it's a special space, you have to experience it yourself to feel how the place speaks to you.
Guides, Drivers and Staff
The drivers were very good,the guides knowledgeable,barring the penguin hiccup.
Transport
Local specialist: Emilce Alonso
Emilce
Emilce Alonso
Local specialist in Córdoba | Replied on May 07, 2023

Dear Swati,

Thank you so much for your delightful email! I'm thrilled to hear that you had a wonderful trip and that everything went smoothly. It brings me great joy to know that my meticulous planning and hotel choices exceeded your expectations.
Your kind words truly mean a lot to me and motivate me to continue providing exceptional experiences to all our valued customers.

Warmest regards,
Emi

A truly memorable journey!
Bhutan | Apr 28 - May 2, 2023

Linn Marianne
Linn Marianne L.
Thailand | Reviewed on May 06, 2023
Thank you for organizing such a great trip to Bhutan for us! We spent five amazing days in this beautiful country, so rich in nature, culture and tradition. It was truly fascinating to learn how strong the belief and conviction of the power of compassion and kindness is embedded in the Bhutanese people. We could not be happier with our local guide (Tashi) and driver (forgot his name unfortunately)! They were so patient, kind and service minded. Our guide was full of knowledge, which he... Read more

Thank you for organizing such a great trip to Bhutan for us! We spent five amazing days in this beautiful country, so rich in nature, culture and tradition. It was truly fascinating to learn how strong the belief and conviction of the power of compassion and kindness is embedded in the Bhutanese people. We could not be happier with our local guide (Tashi) and driver (forgot his name unfortunately)! They were so patient, kind and service minded. Our guide was full of knowledge, which he convened to us in a great way. He also did everything in his power to make sure that we had a good time. Overall, a great experience! There were many highlights during this trip, but the very best was the hike to the Tigernest Monastary (Thaktshang Goenba), which offered amazing views of the Bhutanese landscape as well as the fascinating monastary itself! A truly memorable journey <3

Hotel Reviews
Tashi Namgay Resort
Paro

A nice hotel, with a good location and great views.

Authenticity & Character
Location
Close to the airport with beautiful views
Staff
Cleanliness & Comfort
The bathroom smelled really bad and there was no water to flush the toilet.
Zhingkham Resort
Punakha

The room was not clean and was full of bugs, which was not very pleasant. Otherwise, the view from the hotel was amazing and the food was very tasty.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Bhutan Suites
Thimphu

Spacious and clean rooms, good food and great view over Thimphu!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Mieke Arendsen
Mieke
Mieke Arendsen
Local specialist in Bhutan/Netherlands | Replied on May 17, 2023

Dear Linn Marianne,
Thank you for your kind words, wonderful to hear how much you have enjoyed getting to know the country and culture. It was a pleasure hosting you, and I will pass on your compliments to Tashi and Tenzin!
Wishing you all the best, Mieke

Service provided by local specialist: Outstan...
Belize | Apr 23 - May 2, 2023

Cynthia
Cynthia C.
San Leandro, CA | Reviewed on May 06, 2023
Service provided by local specialist: Outstanding!
I wanted to give my husband a surprise vacation to Belize, a gift for his 36 year retirement celebration (we've never been) I chose KimKim as a starting point and was assigned to Columbus Guatemala Travel. I worked with Catharina, she helped me plan a 10 day trip. I expressed to her that I wanted to spend half of our time doing land excursions and the other half doing water activities. I also was very certain on what type of accommodations...
Read more

Service provided by local specialist: Outstanding!
I wanted to give my husband a surprise vacation to Belize, a gift for his 36 year retirement celebration (we've never been) I chose KimKim as a starting point and was assigned to Columbus Guatemala Travel. I worked with Catharina, she helped me plan a 10 day trip. I expressed to her that I wanted to spend half of our time doing land excursions and the other half doing water activities. I also was very certain on what type of accommodations I wanted , as well as preferring private tours over group tours. Long story short- our trip was amazing! We spent 5 days in the Cayo district at a mountain jungle ridge resort- then transferred 3 hours away to the peninsula coast and spent the remainder of our time. Renee our personal tour guide in the Cayo district was awesome, he was very thoughtful and really tried to tailor the experience to what was important to us. We had different guides at the coast and all were very friendly and professional. While abroad we had 24 hour access to Catharina and her team- and when an urgent situation arose in the middle of our trip I reached out to her and within a few hours the situation was resolved and we were able to continue with our vacation.

Hotel Reviews
The Placencia Resort

Let me first say....I chose this resort, I stayed here 1 night- the next morning being very distraught ...spoke to Catharina about the condition of this place- she jumped into action! she immediately , set up our transfer driver, and booked us into the Turtle Inn Lodge ( another Francis Ford Coppola Resort) where we finished out the rest of our amazing Belize adventure! The Placencia Muy'O Resort is NOT as advertised- Not a 4 or 5 star resort- Think more along the lines of a timeshare resort with deferred maintenance throughout the resort and including the room I booked . I chose Placencia Muy'Ono Resort based on the advertised pictures (chose ocean view king size bed rm 221) -Upon arrival we noticed the beach was beautiful and the pool seemed really nice. However our room wasn't ready for us so we hung out a little and walked around. We began to notice all the missing tile around the pool sitting area, cracked /broken tiles along pathways and stairs- broken or missing ground lights (and the kicker) we went to see the organic garden , that was actually a weed patch. -Room: worn old furniture, stained light shades, water damage stain on up-wall near ceiling, stains running under a/c, hole in balcony ceiling , open electrical with missing light fixture outside bedroom door, dirty coffee cups for use in cabinets, bathtub with mold, the list goes on and on (we took pics of everything) -On-site Restaurant : Food was awful and overpriced, my husband sent his pork chop dinner special back and ordered a burger - I simply could not eat my fish dinner plate. Staff: some were really friendly others were not. Management : assistant manger took our call, listen to complaint (my husband did not sleep at all on the worn spring mattress- I woke up with a headache) she looked at the pictures we took of everything that was broken/dirty etc...and she apologized, said she was working on our request for the one night stay refund. We were told K.Williams was the manager and was the person to approve the refund. However K. Williams was never available when we called .....and still has not responded to our complaint or request for refund of our one night stay ( we were stuck for the night ) -We asked 3 people that worked there if this resort was a timeshare, they said yes- assistant manager said no -Length of stay: we were booked for 5 nights, we stayed 1 night -The Casino is closed down (local tour guide said an incident happened) ...Maybe at one time this resort may have been really nice, I can't speak to that- but based of my experience, I would say vacationer beware !

Staff
Service was not of a 4 or 5 star resort....Poor management
Cleanliness & Comfort
Clean the rooms, update the furniture , complete routine maintenance ....so rooms will match advertised pictures
Blancaneaux Lodge

Amazing, I highly recommend the Honeymoon Hut with plunge pool over looking the forest mountain ridge (Hut 12) No Television, No Air Conditioner- I never missed either! We really connected with the vibe, so relaxed, so tropical, so unique, so beautiful!

Authenticity & Character
Loved the cultural influence in all the decor
Location
Felt like I stepped into a tropical daydream
Staff
Staff provided excellent service with a smile- everyone made a point to know/remember our names and what we liked (food, beverage,snacks and services)
Cleanliness & Comfort
Very clean!
Activity Reviews
Jaguar Preserve
Jaguar Preserve
Belize

The Jaguar Preserve was educational and a great experience for those interested in the preservation of jaguars. Even though we didn't see a jaguar, we enjoyed the hike.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Barrier Reef Snorkeling
Barrier Reef Snorkeling
Belize

We had a good time snorkeling at the Barrier Reef, but we were in a group, which impacted the experience. In the future, we would prefer a private snorkeling experience.

Quality of Experience
Guides, Drivers and Staff
Transport
Caracol And Rio Frio Cave & Pools
Caracol And Rio Frio Cave & Pools
Belize

Our visit to Caracol and Rio Frio Cave & Pools was enjoyable, thanks to our guide, Rene, who understood our interests and made the experience more engaging. If we went back we would definitely want to explore more of the caves. His wife even prepared a delicious, traditional lunch for us, which added to the authenticity of our experience.

Quality of Experience
Guides, Drivers and Staff
Transport
Discover Xunantunich
Discover Xunantunich
Belize

We had a great time visiting the Xunantunich Mayan ruins, even though not everyone would want to walk up 120 steps in humidity our local guide, Rene, made the experience memorable and informative as he was of Mayan descent.

Quality of Experience
Guides, Drivers and Staff
Transport
LEISURE DAY
LEISURE DAY
Belize

We spent our leisure day exploring the surroundings and relaxing at the resort, which set the tone for our entire trip.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Catherina Tittaferrante
Catherina
Catherina Tittaferrante
Local specialist in Antigua Guatemala | Replied on May 15, 2023
My lovely Cynthia!
We value your friendship, going through the creation of your celebration trip was priceless.
Your happiness is ours and I loved being able to participate in every step. Our goal is to make experiences that can print unforgettable moments and I am very grateful to know that
we accomplish it.
It stopped being a job a long time ago and our passion became our lifestyle, our communities have better opportunities and they improove their life interacting with travelers and we... Read more

My lovely Cynthia!
We value your friendship, going through the creation of your celebration trip was priceless.

Your happiness is ours and I loved being able to participate in every step. Our goal is to make experiences that can print unforgettable moments and I am very grateful to know that
we accomplish it.

It stopped being a job a long time ago and our passion became our lifestyle, our communities have better opportunities and they improove their life interacting with travelers and we have achieved that when traveling the impact is positive, keeping in mind our main pillars Caring for Nature - Preserving Culture - Connecting with Intention & Mindfulness - Quality in Details with our golden rule Safety First, second and third.

Thank you for being yourself, thank you for trusting us. Hope to see you soon, Guatemala is nocking at your door \0/ !

Be safe my dear and share a huge hug with Brian, keep enjoying your time now more than ever!

Oslo to Flam to Bergen Norway in 6 days in April
Norway | Apr 18 - Apr 23, 2023

Tom
Tom W.
Minneapolis, MN | Reviewed on May 06, 2023
We arrrived into Oslo Norway April 18, 2023 by bus from Sweden. We checked into the nice Thon Hotel Terminus at 1400. We set off on foot to go to the Marina to visit the KonTiki and Fram Museums. Oslo was abuzz with people enjoying the nice sunny day. We had difficulty finding our way due to lack of street signs. The museums were very interesting.
After a wonderful breakfast at the Thon Hotel we had a short walk to catch the 8:25 train to Myrdal. After leaving Oslo
the train has amazing...
Read more

We arrrived into Oslo Norway April 18, 2023 by bus from Sweden. We checked into the nice Thon Hotel Terminus at 1400. We set off on foot to go to the Marina to visit the KonTiki and Fram Museums. Oslo was abuzz with people enjoying the nice sunny day. We had difficulty finding our way due to lack of street signs. The museums were very interesting.
After a wonderful breakfast at the Thon Hotel we had a short walk to catch the 8:25 train to Myrdal. After leaving Oslo
the train has amazing views of the snow in the mountains. Our train was stopped on the tracks for 78 minutes and I emailed Anna that we were not going to make our 1445 kayaking trip that afternoon. Anna rescheduled Kayaking to Friday morning (which we had free anyway). Because half of the people had to get off the train at Myrdal to get on a bus to stay on schedule, we had great views on both sides of the train on our amazing trip to Flam.
We checked into the Fretheim Hotel and had to switch rooms because (surprise) ours did not have a tv or a shower.
On Thursday we took the amazing Naeroyfjord Cruise to Gudvangen. We were going to see the Viking Village in Gudvangen but we were advised by another tourist that they were not open (surprise), we jumped back on the cruise so we didn't get stuck in Gudvangen for 5 hours with nothing to do. I counted 12 waterfalls out of Gudvangen.
On Friday was the highlight of our trip with a 3 hour kayaking trip in the fjords. Our kayaking guide was highly trained and made sure we were safe and entertained on our trip. Being on the water on a beautiful sunny day with that scenery is something we will never forget. At 15:30 we boarded the Ferry for a 5 hour boat ride to Bergen, That boat ride was really nice thru the fjords without having to go out in the open seas.
On Saturday after having another great breakfast in the Bergen Bors Hotel we waited in the hotel lobby for 45 minutes for our Bergen 3 hour walking tour guide who never showed up or even called (surprise) we just took off and went shopping. After lunch we took the tram up Mt Floyen. The views of Bergen from the top were stunning. After walking the wrong way up the mountain against traffic, we turned around and walked for 2 1/2 hours down the mountain.

We had an amazing trip and Norway, I liked KimKim because we could pick and choose what we liked to do. Anna was very helpful in planning our trip. Anna could have been better at scheduling but we were flexable and had a great time.

Hotel Reviews
Bergen Børs Hotel
Bergen

Very close to downtown, but difficult to find front entrance which is on back side of the street. Great breakfast. Clean. Secure- need room key to ride the elevator. Front desk was very helpful in helping with missing tour guide and arranging taxi to airport.

Authenticity & Character
Beautiful restaurant
Location
Within a block of shopping, boat dock, and downtown
Staff
Front desk was very helpful
Cleanliness & Comfort
Fretheim Hotel
Flåm

After switching out of a room that did not have a tv or a shower, our room had a great view of the bay and the town. The breakfast pancakes were very good, the pastries were very average. Clean. Very close to everything.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Thon Hotel Terminus
Oslo

Very close to the train station. A bit loud at night. Clean. Very good breakfast.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Long Hike with a Local in Bergen
Long Hike with a Local in Bergen
Bergen

We waited for a guide for 45 minutes that didn't show or even call. We decided to explore and shop around Bergen on our own and took the tram up to Mt. Floyen. We were refunded for the tour, but it was still disappointing.

Quality of Experience
Show up
Guides, Drivers and Staff
Show up
Round Trip Fjord Cruise Nærøyfjord
Round Trip Fjord Cruise Nærøyfjord
Flåm

A must-do to experience the fjords, Very comfortable. Good enough food. We had a minor issue with the Viking Village not being open, but overall, we enjoyed the time spent on the water.

Quality of Experience
Guides, Drivers and Staff
Transport
Kayaking near Aurland in Sognefjord
Kayaking near Aurland in Sognefjord
Norway

A must do. Our guide made sure we were safe. He was highly experienced. Excellent storyteller. So amazing to be on the water in the fjords. The best part of our whole trip.

Quality of Experience
My wife even loved it
Guides, Drivers and Staff
The Best
Transport
Local specialist: Anna Grindevoll Strønstad
Anna
Anna Grindevoll Strønstad
Local specialist in Norway | Replied on Jun 28, 2023

Hi Tom and LuAnn!
Thank you for taking the time to write a review and for your feedback.
I am sorry about the bumps on your trip. We have a team of people working to make sure everything goes as smoothly as possible, but unfortunately, that is not always the case.
I hope you, despite this, had a nice time on your trip and made some great new memories here in Norway!
Wish you the best,
Anna

Leo, was a pleasure to work with from start t...
the United States | Apr 23 - Apr 29, 2023

Robyn
Robyn M.
Farmington Hills, MI | Reviewed on May 05, 2023
Leo, was a pleasure to work with from start to finish. He provided excellent ideas, listened to our input and planned a great trip. He even sent specific directions with suggestions on what to wear and weather updates. We had a couple snags along the way (which is expected when you travel) but Leo was attentive and helped us determine the best possible outcome. If planning a trip is to stressful, let Leo do it for you. We highly recommend him and Kim Kim. Read more

Leo, was a pleasure to work with from start to finish. He provided excellent ideas, listened to our input and planned a great trip.

He even sent specific directions with suggestions on what to wear and weather updates.

We had a couple snags along the way (which is expected when you travel) but Leo was attentive and helped us determine the best possible outcome.

If planning a trip is to stressful, let Leo do it for you.

We highly recommend him and Kim Kim.

Activity Reviews
Napa wine tour with picnic lunch
Napa wine tour with picnic lunch
Napa

We went on a winery tour in Napa, which was great, but it would have been helpful to know the various pricing structures and deals offered by each winery beforehand. This would have allowed us to strategize better and potentially save money on tastings and wine purchases.

Quality of Experience
Food
Just an ok ham sandwich.
Guides, Drivers and Staff
Transport
Monterey Bay whale watching
Monterey Bay whale watching
the United States

Crew was great especially Isaiah. Saw lots of whales and sea lions. Dress warm would be my recommendation to future travelers. We stayed at the Stargazer Hotel in Monterey, but it was a really bad experience. However, Leo quickly rectified the situation and as a Marriott Platinum member, we found another accommodation.

Quality of Experience
Guides, Drivers and Staff
Transport
Sonoma e-bike wine tour
Sonoma e-bike wine tour
the United States

Great experience. Enjoyed our guide Mike. We weren’t too keen on the second winery (Sebastian). I was very, very deliberate and out asking the fees for the tasting and what the purchase requirements were to get them waived. My whole family heard the same thing and when we went to check out it changed. Very frustrating. The reason this is important is because one family member may have opted out of this tasting because they really didn’t want anymore wine that day. Regardless, great time and experience.

Quality of Experience
Food
Very nice lunch. They also asked our preference and we got to select from a small menu prior. Helpful.
Guides, Drivers and Staff
Transport
Napa and Sonoma Hot Air Balloon Tour
Napa and Sonoma Hot Air Balloon Tour
the United States

Fantastic experience but I’m rating this a 4 out of 5 because our reservation was messed up and one of us almost didn’t get to go. Luckily someone didn’t show and it all worked out. The pilot and crew were excellent and I highly recommend this experience.

Quality of Experience
Our reservation was messed up we paid for 3 people and the morning of they said they only had 2. Be sure to triple check.
Guides, Drivers and Staff
Transport
Local specialist: Leo Cuesta of Uncharted Earth
Leo
Leo Cuesta of Uncharted Earth
Local specialist in USA | Replied on May 13, 2023

Hi Robyn,

Thank you for your detailed review and great photos. I'm glad you had a wonderful trip. It was a pleasure working with you and I look forward to helping you with another vacation in the future!

The most memorable I think was the Camel trek...
Morocco | Apr 17 - Apr 26, 2023

E
Evelyn K.
San Diego, CA | Reviewed on May 05, 2023
The most memorable I think was the Camel trek to the campsite. The local guides was extremely knowledgeable also and gave us insight about Morocco. Our guide for ten days Amnay was very accommodating to all our needs. He’s very nice and fun. He made our trip easier and answered all our questions. I would recommend him and driver Waleed to anyone visiting Morocco. We give you 10 stars!! Read more

The most memorable I think was the Camel trek to the campsite. The local guides was extremely knowledgeable also and gave us insight about Morocco. Our guide for ten days Amnay was very accommodating to all our needs. He’s very nice and fun. He made our trip easier and answered all our questions. I would recommend him and driver Waleed to anyone visiting Morocco. We give you 10 stars!!

Hotel Reviews
Merzouga Dunes Camps
Merzouga
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Chez Ichou
Dades Gorge
Authenticity & Character
Location
No
Staff
Cleanliness & Comfort
Riad al Rimal
Marrakech
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Al Makan
Fès
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Hicham
Chefchaouen
Authenticity & Character
Location
Look
Staff
Cleanliness & Comfort
Hotel des Oudaias
Rabat
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Guided Tour of Marrakech
Guided Tour of Marrakech
Marrakesh
Quality of Experience
Guides, Drivers and Staff
Transport
Dades Valley to Marrakech via Ait Ben Haddou
Dades Valley to Marrakech via Ait Ben Haddou
Morocco
Quality of Experience
I’m
Guides, Drivers and Staff
Transport
Merzouga to Dades Valley Via Todgha Gorge
Merzouga to Dades Valley Via Todgha Gorge
Morocco
Quality of Experience
Guides, Drivers and Staff
Transport
Guided Tour of Fes
Guided Tour of Fes
Fes
Quality of Experience
I o
Guides, Drivers and Staff
Transport
Rabat to Chefchaouen
Rabat to Chefchaouen
Morocco
Quality of Experience
Ok
Guides, Drivers and Staff
Transport
{{start_location}} to {{end_location}} via Volubilis and Meknes
{{start_location}} to {{end_location}} via Volubilis and Meknes
Morocco
Quality of Experience
Guides, Drivers and Staff
Transport
Fes to Merzouga via Ifraine and Azrou -  Camel Trek to Desert Camp
Fes to Merzouga via Ifraine and Azrou - Camel Trek to Desert Camp
Morocco
Quality of Experience
Guides, Drivers and Staff
Transport
Arrive in Casablanca & Transfer to Rabat
Arrive in Casablanca & Transfer to Rabat
Morocco
Quality of Experience
Guides, Drivers and Staff
Transport
Day with the Locals in the Valley of Roses
Day with the Locals in the Valley of Roses
Morocco
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Orientation Walk & Free Afternoon in Chefchaouen
Orientation Walk & Free Afternoon in Chefchaouen
Chefchaouen
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Sharon Louthian
Sharon
Sharon Louthian
Local specialist in US and Morocco | Replied on May 18, 2023

Hi Evelyn,

Thank you for taking the time to write and for giving us such a great review! I agree that Amnay deserves 10 stars (but I'm a little biased since he is my brother-in-law!) and we are so happy to hear that you enjoyed your time with him in our beautiful country. I know that Amnay also enjoyed his time with your group and specifically told me what a lovely person you are!

Thanks again for the great review and for trusting us with your trip! Take care and keep in touch.
Sharon, Amnay, and the rest of the Morocco Immersion family

A fantastic trip made easy
Costa Rica | Apr 20 - Apr 29, 2023

J
Jan E.
Australia | Reviewed on May 05, 2023
We had a fantastic trip to Costa Rica that was made easy through Kim Kim.
We loved our three hotels and our transport between locations was seamless.
We are not in the habit of pre-booking tours, but really enjoyed all the tours selected.
I wouldn’t hesitate to use Kim Kim again!
Read more

We had a fantastic trip to Costa Rica that was made easy through Kim Kim.
We loved our three hotels and our transport between locations was seamless.
We are not in the habit of pre-booking tours, but really enjoyed all the tours selected.
I wouldn’t hesitate to use Kim Kim again!

Hotel Reviews
Hotel Bosque del Mar
Playa Hermosa

A nice hotel in an excellent beach location. Helpful staff and nice rooms.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Ficus Sunset Suites
Monteverde

Stunning views, beautiful gardens and an excellent breakfast.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Arenal Manoa & Hot Springs
Fortuna

A beautiful hotel with fantastic views of the volcano. Friendly staff who went out of their way to ensure we were enjoying our trip.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Hanging Bridges and La Fortuna Waterfall Guided Hike
Hanging Bridges and La Fortuna Waterfall Guided Hike
Arenal/La Fortuna

An enjoyable trip with our guide Mariano. Beautiful scenery, a swim and great lunch. Mariano was knowledgeable, good company and flexible. Would definitely recommend.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Cloud Forest Reserve Hike
Cloud Forest Reserve Hike
Monteverde

A great experience with our guide Bernie. I would definitely recommend.

Quality of Experience
Guides, Drivers and Staff
Transport
Boat tour to Las Catalinas Islands
Boat tour to Las Catalinas Islands
Costa Rica

A fantastic day out. An excellent tour guide, delicious lunch, great snorkeling and wildlife and plenty of drinks available!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Fiorella Miranda
Fiorella
Fiorella Miranda
Local specialist in Costa Rica | Replied on May 10, 2023
Dear Jan, Thank you so much for taking the time to share your feedback about your recent trip to Costa Rica with Serendipity Adventures. We are thrilled to hear that you had a fantastic experience and that everything went smoothly throughout your journey. We are glad you loved the three hotels we arranged for you and that the transport between locations was seamless. Providing comfortable and well-located accommodations is one of our top priorities, and it's wonderful to know that you... Read more

Dear Jan,

Thank you so much for taking the time to share your feedback about your recent trip to Costa Rica with Serendipity Adventures. We are thrilled to hear that you had a fantastic experience and that everything went smoothly throughout your journey.

We are glad you loved the three hotels we arranged for you and that the transport between locations was seamless. Providing comfortable and well-located accommodations is one of our top priorities, and it's wonderful to know that you enjoyed the beautiful views, friendly staff, and excellent breakfast at Arenal Manoa & Hot Springs, Hotel Ficus in Monteverde with its stunning views and gardens, and the beachside location and helpful staff at Hotel Bosque del Mar Playa Hermosa.

It's also great to hear that you thoroughly enjoyed the tours we selected for you, even though you don't typically pre-book. The boat tour to Las Catalinas Islands sounds like a fantastic day filled with amazing wildlife, snorkeling, and delicious food. We're glad you had a memorable time. The Monteverde Cloud Forest Reserve guided hike with Bernie and the Hanging Bridges and La Fortuna Waterfall guided hike with Mariano both seem to have provided incredible experiences, and we appreciate your recommendation.

Your kind words and positive feedback mean a lot to us. We are delighted to have been a part of creating a wonderful trip for you, and we would be honored to assist you with any future travel plans. Whenever you are ready for another adventure, please don't hesitate to reach out to us.

Thank you once again for choosing Kimkim for your Costa Rica trip, and we hope to welcome you back in the near future.

Warm regards,
Fio and the travel team at Serendipity Adventures

I decided not to read up about Morocco before...
Morocco | Apr 17 - Apr 26, 2023

Jack
Jack K.
| Reviewed on May 05, 2023
I decided not to read up about Morocco beforehand as I had some preconceived ideas about the country after reading various WWII accounts. The ideas got blown away and I came away with a different perspective and understanding of the country and the great people. The landscape changed continuously and much comparable with our western USA. This immersive package is really the way to go, but some caution in that it is a rigorous trip and one should be prepared for a lot of walking and up and... Read more

I decided not to read up about Morocco beforehand as I had some preconceived ideas about the country after reading various WWII accounts. The ideas got blown away and I came away with a different perspective and understanding of the country and the great people. The landscape changed continuously and much comparable with our western USA. This immersive package is really the way to go, but some caution in that it is a rigorous trip and one should be prepared for a lot of walking and up and down steps. Fortunately we were all fit for it. The accommodations were particularly interesting and beautiful and added to the cultural experience. Ayman and Waleed looked after us and our safety was never in doubt. Overall a great vacation with many memories and photos

Local specialist: Sharon Louthian
Sharon
Sharon Louthian
Local specialist in US and Morocco | Replied on May 18, 2023

Hi Jack,

Thanks for taking the time to write us such an incredible review. I think it is awesome that your preconceived notions about Morocco were blown away after meeting the wonderful people of the country. I alway say that Morocco is a breathtakingly beautiful place, but that the true beauty is in the rich culture and warm hospitality of its people which not all travelers get to experience.

Thanks again for the great review and for trusting us with your trip! Take care and keep in touch!
Sharon, Amnay, and the rest of the Morocco Immersion family

Costa Rica Family Travel
Costa Rica | Apr 9 - Apr 24, 2023

Lindsay
Lindsay N.
Canada | Reviewed on May 05, 2023
Our family of 4, including two kids, aged 9 and 11, just had a wonderful trip to Costa Rica with kimkim doing much of the heavy lifting in terms of planning. Highlights would be our day spent at Rincon de la Vieja's adventure park, Hacienda Guachipelin as well as a hike to El Tigre Waterfall near Monteverde, which was not booked with kimkim. kimkim pros: Overall, it was easy to review different activities and hotels prior to booking via the kimkim website, which made the stress of planning a... Read more

Our family of 4, including two kids, aged 9 and 11, just had a wonderful trip to Costa Rica with kimkim doing much of the heavy lifting in terms of planning. Highlights would be our day spent at Rincon de la Vieja's adventure park, Hacienda Guachipelin as well as a hike to El Tigre Waterfall near Monteverde, which was not booked with kimkim.

kimkim pros: Overall, it was easy to review different activities and hotels prior to booking via the kimkim website, which made the stress of planning a vacation much less. Communication was easy with Jessica via the kimkim website. Having activities booked ahead limited time scrambling trying to book activities when we arrived. Almost every activity that we booked through kimkim was high quality with an excellent guide with only one or two exceptions.

kimkim cons: The variety of activities and hotels that kimkim offers on their website are not exhaustive and we realized once we arrived that there were better options available in many cases. No special attention paid to flight arrival times or transfer arrival times relative to hotel check in times. You do pay a premium for having a laid out itinerary before you go-we realized that had we booked the activities independently from kimkim, the cost would have been about half, in general.

Overall, we would recommend kimkim's services. Having a laid out itinerary prior to arriving decreased the stress and increased the amount we were able to see and do on our 2 weeks vacation. Unfortunately, you pay a bit more of a premium for this peace of mind but it was a positive experience.

Day 1: We arrived to Liberia at 0600 and drove 1.5 hrs to Blue River Resort via CR Ride. The driver was excellent. Feedback for kimkim would be to pay special attention to the flight arrival time and hotel check in. We arrived at our hotel at 9 am after an overnight flight and check in for the hotel was not until 2 pm.
Blue River Resort is a beautiful destination off the beaten path. Cabins are basic but comfortable. Restaurant on site was ok. It is close to Rincon de la Vieja but it's on the north side of the volcano and to get to the activities at the adventure park, it's a 1.5 hr drive around the volcano to the National Park. Not the location we were expecting and we would not recommend this hotel for anyone that is planning to spend time going over to do activities in Rincon de la Vieja National Park.

Day 2: Day at Rincon de la Vieja National Park. Big highlight for our family. We were expecting a 2.25 mile hike and a hot springs visit but when we arrived, we were informed that we had a full day planned- ziplining, horseback riding and tubing down the rio Colorado. Although it was a surprise, we agreed and had a great time. These were large group activities. Ziplining included 9 cables over beautiful canyons, a Tarzan swing and an option to rappel and climb at one point. There is an option to do the zip lining tandem with your kids, if needed. After a short 5 minute break, we walked down to the stable and hopped on a horse for a 45 min trail ride, which the kids really enjoyed. The tubing, which was a short 5 min drive to the starting point in the rio Colorado, was so fun! There were some small rapids and some slower sections and we managed to see a white faced monkey and lots of little creatures, like frogs and spiders along the way. Overall, the guides at Hacienda Guachipelin were excellent throughout the day. Unfortunately, because we were not expecting a water activity, we were not prepared to get our hiking shoes wet, but shoes are mandatory during the tubing. We ended the adventure day with the Rio Negro hot springs. The hot springs boasted "mud baths" but seemed to only be mud mixed in a 5 gallon pail and handed out in bowls to be rubbed all over our bodies.

Day 3: We were set to head back to Rincon de la Vieja National Park for a self guided hike that was planned via kimkim but with the drive being so long around the volcano and it being a 3 hour detour to our next destination, we opted to forego this activity. In our opinion, a local specialist planning the trip should have foreseen both the poor location of the hotel in relation to the activities planned as well as the major detour this day of hiking would have been, knowing our next destination. Instead, our driver picked us up from the hotel and we headed towards La Fortuna. On the way, our driver suggested we go to Rio Celeste for a 4 km hike to a waterfall. We paid $38 US for entry to the park. It took us about 2.5 hrs there and back. There were multiple flights of stairs down to the waterfall then onto a lagoon where the natural water meets the blue water (from the minerals from the volcano). Challenging hike in parts and some difficult terrain but worth the impromptu stop. The driver with CR Ride was amazing and stayed with our things in the car all day.
Our hotel in La Fortuna was the Country Inn Arenal. This place was in a very convenient location for the respective activities planned during the next few days. Beautiful grounds, swimming pool, breakfast included, walkable to grocery store.

Day 4: Hanging Bridges in Mistico Park and La Fortuna Waterfall with Jacamar Tours. 16 other folks on this tour. We walked 2.5 miles on paths, stopping along the way to look at venomous vipers, a boa, hummingbirds, and other creatures. Our guide, Diego, was super knowledgable but not overly energetic. There were a series of 6 hanging bridges, all various lengths and heights from the ground. They offered amazing views of different layers of the canopy. We then took a 10 min drive over to La Fortuna Waterfall. There are 2 areas to dip in the water. This is a fairly developed area, which comes with high numbers of tourists and guides. Both the kids and the adults in the group enjoyed getting in the water! Next we went to a small farm owned by Jacamar Tours to eat lunch. TIP: Lunch seemed to consistently be served around 2 pm so if you're travelling with kids or you get hangry easily, bring some snacks.

Day 5: Farm Tour with Eco Terra. This was a 3 hour farm tour to a small organic farm that keeps some cows, turkeys, chickens, goats and some rescue animals. The owner grows medicinal plants and restorative trees. We saw ginger, turmeric, taro root, cilantro, oregano, wild and commercial cocoa trees, and the list goes on. They generously allowed us to pick and sample whatever we wanted. Our small group was made up mostly of kids and some energetic adults. The activities of milking a cow, crushing sugar cane and making chocolate were all hands- on activities, which the kids loved! Amazing hospitality and generosity of this farm family. Would 100% recommend this tour.

Day 6: Arenal Volcano Hike and Tabacon Hot Springs with Jacamar Tours. This was a 2.5 km hike loop at the base of the north side of Arenal. Our guide was knowledgable about the history of the eruption of 1968. Total hike took about 2 hours, seeing new growth on the lava rocks along the way. We were then dropped off at Tabacon Hot Springs, which is a resort. We chose how much time we wanted to spend there and were told that someone would come and pick us up later in the day. It was strange knowing that we paid a tour company for a day of guided activities and we were simply dropped off. It poured rain almost the entire time but it was warm and we enjoyed the various hot pools around the site that happened to be in the natural river. Beautiful site, very much set up like a resort. This activity was definitely a crowd pleaser.

Day 7: Safari Float on the Penas Blancas River. 2 hours, 3 miles, float on a small raft. Our guide was knowledgable about the birds and animals found along the river and eager to point out wildlife. We saw a lot of different species of birds, a turtle and some howler monkeys. Boat was uncomfortable for 2 hours, sitting sideways but the family were shared this little adventure with was lovely.
We ended the day with a cooking class at the grounds of Desafio Adventure Company. We made a traditional Casado with Kathy. Kids loved it, it really was a fun experience.

Day 8: Transfer from Arenal to Monteverde via car and boat with Ride CR. The boat ride across Lake Arenal was really amazing and really only available to those traveller who did not rent a car.
Hotel in Monteverde was Los Pinos. This beautiful site with its own small system of hiking trails is a bit out of town and not walkable to anything of note except a small grocery store. It has a full kitchen which was great to make some of our own meals.

Day 9: We did not have any day activities planned via kimkim this day so we booked ourselves a ride to El Tigre Waterfalls. Highlight of the trip. Paid $30US per adult and $20US per kid to do a 8 km hike - "the big hike". Last 3 km was tough uphill but amazing day hike.
We ended the day with a "coffee experience and nighttime nature walk" with Coffee 'n Jungle. This was a weird experience and not one that we would recommend. The owner, Junior, buys most of his beans from other farmers. We learned a small amount about growing coffee, the drying process, and the roasting process. Because Junior had just cut down most of his coffee plants (which they do apparently every 6 years), and it was not harvesting season, there was not much of a tour. They do not grow cocoa in this area of the country, therefore the chocolate tasting was a mixture of cocoa powder which Junior mixed with brown sugar, powdered milk and peach liquor and then poured it on bananas. Junior was very sweet and friendly and was good with the kids but the educational component of the tour was limited and poorly organized. The nature walk was nothing more than an hour of walking around the cut down coffee plantation. Would not recommend this tour.

Day 10: Santa Elena Cloud Forest Reserve Hike with Ocotea Tours. This hike was through new and old growth forest. Our guide, Bernie, was also our driver and very knowledgable about plant life, birds and symbiosis in the forest. He was able to engage the kids and keep them interested. Overall, really great experience.

Day 11: Children's Eternal Rainforest Hike with Ocotea Tours. This was a 2.5 hour walk. Our guide, Guilliano, was great. Conditions were very dry. Overall, by this point, the kids were tired of walking around forests for the last few days and got bored with this hike but done at another time in the trip would have been a bigger success.

Day 12: Transfer from Monteverde to Tamarindo. 3.5 hour drive.
We booked Hotel Mar Rey without the help of kimkim. The options for hotels in Tamarindo were not great on the kimkim website. The activities that we had been super interested in doing in Tamarindo, like snorkelling, were not available through kimkim because the water was too rough. These activities, we realize now, could all have been booked once we arrived.

Day 14: Catamaran Sailing Adventure with Marlin del Rey. This was a 5 hour sunset tour including a 1.5 hr stop in the middle to swim and snorkel. There were about 35 people on board which was about half capacity. There was a bar on board and the drinks were included as well as a served chicken BBQ lunch mid afternoon. A big highlight was stopping in the middle of the tour and swimming and snorkelling in a secluded bay. Overall this was a great tour and a nice way to get away from the beach activities. Pros: shady interior of the boat, on-board bathroom, free drinks and friendly staff. Cons: it was a bit long for the kids.

Activity Review
Catamaran Sailing Adventure with Barbecue
Catamaran Sailing Adventure with Barbecue
Costa Rica

Overall a really great experience. Pros: shady interior on the boat, on board bathrooms, free drinks, friendly staff, lunch included. Highlight for us and our kids was the stop in the middle to swim and snorkel in a secluded bay. It was a great way to get away from beach activities. Would 100% recommend.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Jessica Jennings

We had a lovely trip to Ireland, London and S...
Scotland | Apr 10 - Apr 22, 2023

Kim
Kim G.
Asheboro, NC | Reviewed on May 05, 2023
We had a lovely trip to Ireland, London and Scotland. This was my first time traveling out of the USA and I was a bit apprehensive but our specialists took care of all of my requests and answered all my questions. The accommodations were great and convenient except for one. However, we reached out to KimKim and they were able to assist us with other arrangements quickly and it made our stay so much more enjoyable. We enjoyed all of our excursions that were pre-arranged. We did miss out on one... Read more

We had a lovely trip to Ireland, London and Scotland. This was my first time traveling out of the USA and I was a bit apprehensive but our specialists took care of all of my requests and answered all my questions. The accommodations were great and convenient except for one. However, we reached out to KimKim and they were able to assist us with other arrangements quickly and it made our stay so much more enjoyable. We enjoyed all of our excursions that were pre-arranged. We did miss out on one castle visit because the timeframe just did not allow us to make our reservation. I would recommend KimKim and I will reach out again when we decide onour next trip. Thank you Stephen and William for assisting us with a "Once in a Lifetime Trip".

Hotel Reviews
Destiny Scotland - Hill Street Apartments
EDINBURGH

We enjoyed our stay at Destiny Scotland-Hill Street Apartments. The rooms were nice, clean and comfortable. We did not cook any meals but the kitchen was nice and available if we needed it. We did have a little issue upon arrival with which room was ours and our room code but we reached out to KimKim and it was taken care of. We did not see any staff to ask for assistance or phone numbers to call if you needed help. We felt safe and we would stay there again.

Authenticity & Character
Location
It was just a short walk to everything we wanted to see and do in Edinburgh.
Staff
Cleanliness & Comfort
The accommodations were well taken care of and clean when we arrived.
Residence Inn by Marriott London Tower Bridge
London

We enjoyed our stay at the Residence Inn. The location was convenient for our visit. We were thankful we had a taxi to deliver us to the inn because it is difficult to find. Our visit was short but we would stay here again.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Green
Dublin

We enjoyed our stay at The Green. The location was great! The staff were so helpful in giving us directions when needed. The breakfast was delicious! We would definitely stay here again.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Native Glasgow
Glasgow

We ended up not staying here because the city was just so busy and there was no where to park close to the hotel. We finally found a parking garage but our rental vehicle would not fit through the gate. We had a 3 year old with us and we did not want to walk through the city and crowd with all of our luggage. This may be a perfect place for a couple wanting to visit the city but it did not suit our needs. I am giving it 3 stars just because of the location and inconvenience for our needs.

Claymore Guest House
Perthshire
Authenticity & Character
The home has so much character. The landscape was lovely.
Location
Loved the quaintness of the town and enjoyed the local dining establishments.
Staff
Cleanliness & Comfort
Activity Reviews
Cairngorms National Park Wildlife Tour with a Specialist
Cairngorms National Park Wildlife Tour with a Specialist
Scotland

We loved the excursion! The staff were so knowledgable about the local wildlife and terrrain. We would love to visit again and see what other trips they could take us on. Beautiful country!

Quality of Experience
Guides, Drivers and Staff
Transport
Private transfer to or from the airport
Dublin

We enjoyed talking to our driver. He was very knowledgable about the area.

Quality of Experience
Guides, Drivers and Staff
Transport
The vehicles were clean and comfortable.
Irish Dancing - The Irish House Party (Dinner & Show)
Irish Dancing - The Irish House Party (Dinner & Show)
Dublin

We loved this show! The talent was amazing! Loved the stories!

Quality of Experience
Food
The food was delicious and in a timely fashion.
Guides, Drivers and Staff
We believe they were training some new staff the night we visited. The service was not exceptional but they were trying really hard.
Transport
We decided to walk through the rain and cold. But it was so worth it!
Local specialist: William Armstrong

We just returned from Portugal and had an out...
Portugal | Apr 21 - Apr 25, 2023

Michael
Michael V.
Canada | Reviewed on May 05, 2023
We just returned from Portugal and had an outstanding vacation. A great part of it was because of the tour designed by Tiago and the tour guide that he had assigned to our care. Tiago put a package together that checked all the boxes that we asked for and everything was handled with perfection and not an issue with anything. We were picked up at the airport and in their care until we were dropped off 5 days later. Excellent job by our tour guide. We hope we have the pleasure of returning... Read more

We just returned from Portugal and had an outstanding vacation. A great part of it was because of the tour designed by Tiago and the tour guide that he had assigned to our care. Tiago put a package together that checked all the boxes that we asked for and everything was handled with perfection and not an issue with anything. We were picked up at the airport and in their care until we were dropped off 5 days later. Excellent job by our tour guide. We hope we have the pleasure of returning some day and will definitely, start our dream vacation again with KimKim tours. Thank you again Tiago.

Hotel Review
Quinta do Pego
Tabuaco

The level of service offered at this hotel was outstanding and the view from every direction you looked was amazing. We did dine in the restaurant and the food and presentation was 5 star all the way. Would definitely stay again.

Authenticity & Character
Location
Set up on a hill on the Douro River and every direction you looked was better then the next.
Staff
Small staff but truly the friendliest and efficient. Excellent job.
Cleanliness & Comfort
The hotel and our room were immaculate.
Local specialist: Tiago Filipe
Tiago
Tiago Filipe
Local specialist in Lisbon | Replied on May 06, 2023

Dear Michael,

Thank you so much for your kind words! It's truly a pleasure to understand that you really enjoyed your trip and my country!

I'll make sure Gonçalo gets this review because in this team effort I played a very relevant role!!

Please do let us know when you come to Portugal again!!!

All the best,

Tiago

The Portuguese Dream
Portugal | Apr 18 - Apr 27, 2023

Amanda
Amanda W.
Dahlonega, GA | Reviewed on May 05, 2023
I want to start off by saying that Kim Kim is hands down the best travel agency I have ever worked with. From start to finish, they made the planning process simple and stress free and curated the most amazing Portuguese experience we could have ever asked for! Tiernan, our local specialist, worked very hard to plan a dream Portugal vacation for my husband and I to celebrate our anniversary! He was extremely helpful, communicative and attentive and made appropriate changes to the itinerary... Read more

I want to start off by saying that Kim Kim is hands down the best travel agency I have ever worked with. From start to finish, they made the planning process simple and stress free and curated the most amazing Portuguese experience we could have ever asked for! Tiernan, our local specialist, worked very hard to plan a dream Portugal vacation for my husband and I to celebrate our anniversary! He was extremely helpful, communicative and attentive and made appropriate changes to the itinerary when needed. We both work in the wine industry in the United States and wanted a true wine experience in Portugal and Tiernan went above and beyond to make sure we had just that! It was also very easy to get in touch with him while on our trip if we had any last minute needs or questions. The hotels that Tiernan chose were perfect and convenient to everything we wanted to do! The tours and suggestions he made throughout our trip were all amazing! If you are traveling to Portugal, I highly recommend reaching out to Tiernan and letting him plan the vacation of your dreams!

A few experiences that we want to point out:
We had a lovely dinner at a local's home on our second night in Lisbon. Our host Margarida and her son were fabulous! We were only supposed to stay for 2 hours and ended up staying for 4! Margarida was so friendly and welcoming and cooked us an amazing 3 course meal paired with wine! She is definitely one of the highlights of our trip and we will never forget our night with her!

We visited several vineyards throughout our stay and all were incredible. We would highly recommend visiting all of these amazing operations and we bought several bottles from each that we visited! Tiernan did a great job choosing some wineries that were larger commercial operations and much smaller, family owned operations as well! We enjoyed the experience and the wines at each stop! If they are offering tapas with your tasting, we highly recommend trying them as they enhance the experience!
Wineries we visited:
Casal Santa Maria
Adega Belem
Prova Wine Bar
Quinta De Crasto
Quinta Do Infantado
Sem Igual
Vale dos Ares

I also want to give a huge shout out to two of our drivers: Ronado Santos and Pedro!! Ronado took us to Colares and Sintra and we had a wonderful time getting to know him! We took him up on his suggestions for lunch and dinner and both were absolutely delicious! He was extremely helpful and friendly and didn't mind when we took too long at our first vineyard stop! Tiernan then set us up with Pedro, our local guide/winemaker, who met us on our first day in Porto and was with us for the rest of our trip! He truly was the best guide we could have asked for and we appreciated how helpful, friendly and passionate he was! His knowledge of Portugal's history is extensive and there wasn't a question he didn't know the answer to! Pedro took us to Douro Valley and Vinho Verde and we enjoyed every minute of getting to know him! It was very exciting being able to spend so much time with a local winemaker so that we could compare notes on everything wine! I cannot recommend Pedro enough and we hope to see him again on our next visit!

Again, we cannot thank the Kim Kim team and especially Tiernan enough for a magical, dream vacation to Portugal! We could not have asked for a better anniversary trip and learning experience. We look forward to working with Tiernan again in the future! Obrigada!!!

Hotel Reviews
Legendary Porto Hotel
Porto

This hotel was beautiful and in the perfect location, convenient to any attractions or restaurants! Maria at the front desk gave us a room upgrade which had a marvelous view of the cathedral from our balcony! She made our stay extra special and was always smiling! The staff was extremely helpful and gave us great recommendations throughout our stay! They also helped us a lot in the process of shipping wine back over to the United States! The breakfast was delicious! If Antonio is working the lobby bar, be sure to try his famous Port Tonic! We would definitely stay in this hotel again!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Aeminium Coimbra Hotel
Coimbra

We only spent one night in this hotel but it was beautiful! A very convenient location to the bus and train stations and a beautiful walk to the river front where there are lots of great restaurants! The rooms were clean and spacious and the staff was extremely helpful! They made our reservations for dinner and also helped us get a taxi on time to make our train! We would definitely stay here again!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Convento do Salvador
Lisbon

We truly enjoyed our stay at Hotel Convento do Salvador! It is located in the beautiful and historic Alfama district and is within walking distance to great cafes and restaurants. A short walk up the hill provides one of the best views in Lisbon and you can easily walk to the city center! The staff was amazing and very helpful throughout our stay! Our train went on strike and the staff helped us book the correct bus to get us to our destination! If you are visiting Lisbon and don't want to be in the middle of the hustle and bustle every night, I highly recommend staying here!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Private Vinho Verde Wine Country with a Winemaker
Private Vinho Verde Wine Country with a Winemaker
Porto

The Vinho Verde wine region was definitely one of the areas that surprised us the most. The wines are very unique and delicious. It is also pretty amazing to drink wine in Portugal while staring at the mountains of Spain!

Quality of Experience
Guides, Drivers and Staff
Transport
Private Douro Valley Wine Country with a Winemaker
Private Douro Valley Wine Country with a Winemaker
Porto

No trip to Portugal is complete without a visit to their most famous wine region. Douro Valley is definitely worth the drive from Porto and offers amazing views and delicious wines! We highly recommend visiting a larger, commercial style operation as well as a small, family owned operation! Again, if you can request Pedro, you won't regret it!

Quality of Experience
Guides, Drivers and Staff
Transport
Porto Street Walk  and Wine tasting with a Local Wine Maker
Porto Street Walk and Wine tasting with a Local Wine Maker
Porto

WE highly recommend Pedro as your local guide if you have the chance. He was wonderful and took us on a very informative walk around Porto! He knows a lot about Portuguese history and showed us some of the beautiful architecture around the city. He then suggested that we end our evening at Pravo wine bar which was a wonderful experience. WE met several Portuguese winemakers at the bar and drank lots of delicious wines from all around the country!

Quality of Experience
Guides, Drivers and Staff
Transport
Rabelo Boat Cruise of the Bridges on the Douro River
Rabelo Boat Cruise of the Bridges on the Douro River
Porto

This was a great one hour cruise with a wonderful view of the bridges with lots of history!

Quality of Experience
Guides, Drivers and Staff
Transport
Urban Winery Experience
Urban Winery Experience
Lisbon

We visited Adega Belem and had a beautiful experience. Catarina and her husband, the owners, were extremely knowledgeable and passionate about their wines! The tapas provided enhanced the entire wine tasting experience! We spent several hours talking to the owners and other guests and left with several bottles of their delicious wines!

Quality of Experience
Guides, Drivers and Staff
Transport
Casal Sta. Maria Winery Visit & Tasting | The Most Western Vineyards of Europe
Casal Sta. Maria Winery Visit & Tasting | The Most Western Vineyards of Europe
Lisbon

We visited Casal Santa Maria for a wonderful wine tasting experience! We toured the vineyards with our guide and she was extremely knowledgeable! The wine tasting and tapas were absolutely delicious! We spent so much time enjoying the wines that we had to skip Cascais but it was totally worth it!

Quality of Experience
Guides, Drivers and Staff
Transport
Explore Colares, Cascais & Sintra
Explore Colares, Cascais & Sintra
Lisbon

Pena Palace is beautiful and definitely worth seeing! Be sure to take your time to take in the amazing views and history! It may be a bit crowded but the experience is worth it!

Quality of Experience
Guides, Drivers and Staff
Transport
Portuguese Dinner at a Local Home
Portuguese Dinner at a Local Home
Lisbon

This experience is one that will always be a fond memory for us! Our host, Margarida and her son, were absolutely wonderful people! They were so friendly and welcoming and we enjoyed spending our evening with them! Margarida cooked a delicious meal and paired it with some of her favorite wines! Everything was superb and it was a very special evening on our trip! Obrigada, Margarida!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Tiernan O'Rourke Araujo
Tiernan
Tiernan O'Rourke Araujo
Local specialist in Galicia, Spain | Replied on May 22, 2023

Hi Amanda & Andrew,

Thank you so much! I am glad that everything worked out well for you! We appreciate all the feedback that you gave us. It was a pleasure to plan your trip to Portugal and I hope to arrange another trip for both of you in the future!

All the best,

Tiernan
E&W

Why travelers love kimkim

Custom trips for independent travelers who are too busy to plan
Customize your trip with the help of a local travel specialist

Kimkim has handpicked the world’s top local travel specialists so you will have peace of mind and an unforgettable trip that meets your exact requirements.

Authentic travel experiences

Kimkim’s local specialists ensure that you will have the best experience based on up-to-date local insights. On top of that, the vast majority of your money will go straight to support and grow local economies.

Secure & easy booking

Once you are happy with the trip, you can easily book via kimkim’s secure payment platform.

Local support during your trip

You can always reach your local specialist with a quick message or call in case you hit a snag during your trip, or simply want some great local recommendations.