Kimkim Trip Reviews

4.8
Based on 16,462 ratings
Read 16,462 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Sri Lanka’s Charm Shines Despite Planning Challenges
Sri Lanka | Jan 7 - Jan 14, 2025

V
Vered N.
Spain | Reviewed on Jan 16, 2025
We had a truly wonderful and unique experience in Sri Lanka. This is largely thanks to the country’s inherent beauty, rich culture, and remarkable charm. However, we feel that the planning of the trip did not fully align with our preferences and expectations, which required some on-the-spot adjustments during our journey. Roshan, our guide and driver, was exceptional. He consistently went above and beyond to ensure we enjoyed our trip. His flexibility and willingness to adapt plans were a... Read more

We had a truly wonderful and unique experience in Sri Lanka. This is largely thanks to the country’s inherent beauty, rich culture, and remarkable charm. However, we feel that the planning of the trip did not fully align with our preferences and expectations, which required some on-the-spot adjustments during our journey.

Roshan, our guide and driver, was exceptional. He consistently went above and beyond to ensure we enjoyed our trip. His flexibility and willingness to adapt plans were a significant reason why our experience turned out as well as it did. However, it seems that the information and guidance we provided to Rikaz during the planning stage were not fully communicated to Roshan, leading to an itinerary that didn’t fully match what we were looking for.

We had made it clear during the planning process that we were not interested in spending time relaxing in hotels, no matter how lovely they were. Instead, we wanted to immerse ourselves in the culture and explore the country with activities that felt authentic and avoided commercialized, "hop-on-a-bus" experiences.

That being said, the hotels selected for our trip were all very good and comfortable. However, the service at the hotel in Ella was inefficient and slow. For instance, when we asked if it was possible to have a yoga mat brought to the room, the staff assured us they could, but it was never delivered, nor did they follow up to inform us it wasn’t available. Upon arrival, we were also promised a welcome drink, but after waiting for 30 minutes, we decided to forego it and head out to explore Ella instead of waiting any longer.

In contrast, our best hotel experience was at Ginganga Lodge. Both the place and the service were exceptional, and it was a real highlight of the trip!

As for the itinerary, there were moments where the planning fell short of our expectations. For example, the plan to visit Rawana Falls as the only activity after a long drive to Ella did not align with what we had asked for. The itinerary described it as a place where we could bathe or climb the rocks in the dry season. However, upon arrival, we found clear signage prohibiting both activities due to safety concerns, and Roshan had already informed us these were not possible. The stop ended up being little more than a photo opportunity crowded with tourists—exactly the type of experience we were hoping to avoid.

In hindsight, there were more fitting options nearby, such as walking to the Nine Arches Bridge from Ella or visiting hidden waterfalls in the area, which Roshan suggested after understanding what we were looking for. Unfortunately, by then, there wasn’t enough time to adjust.

To salvage the day, Roshan suggested taking the train to Bandarwela, which turned out to be a highlight. In addition, he made thoughtful adjustments to the plans for the last three days, optimizing the itinerary to give us more meaningful experiences and less time on the road. He also included special stops, such as visits to local markets and less touristy spots, which made a huge difference for us. These efforts reinforced how committed he was to ensuring we had the best possible experience.

That said, we believe his level of English, while sufficient for general communication, was not quite strong enough for tasks like giving a detailed guided tour of Galle. As a result, we opted to explore on our own, which worked out well for everyone.

In summary, while the planning stage left much to be desired, Roshan’s exceptional efforts and flexibility, along with the quality of most of the accommodations, ensured that we left Sri Lanka with incredible memories. We hope this feedback helps improve the planning process so future visitors can have an even smoother experience.

Hotel Reviews
Koragaha Lodge
Tissamaharama

The service was wonderful, but breakfast was limited selections

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hide Ella
Ella

Service was slow and felt they didn't really care

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Ginganga Lodge
Bope

If I could give them more than 5 stars I would

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Jetwing Lake
Dambulla

Even though it is a big hotel and part of a chain, it had it's charm and the service was lovely. The best was that on our last day they allowed us to stay until 18:00 in our room as our flight from Colombo was at midnight, which was a life saver

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Guided Tour of Galle
Guided Tour of Galle
Sri Lanka
Visit the Ravana Falls
Visit the Ravana Falls
Sri Lanka

It's a tourist trap!

Quality of Experience
Guides, Drivers and Staff
Transport
Afternoon Safari at Yala National Park
Afternoon Safari at Yala National Park
Sri Lanka

It was a typical safari, but it felt too crowded. There was a traffic jam of nearly 40 jeeps to see one leopard (sleeping) and each time there was sighting fo elephants the first jeeps could get a good look at it, but all the Instegram people created a traffic jam and didn't move to give a chance to others. Not the best experience.

Quality of Experience
Guides, Drivers and Staff
Transport
Ritigala Forest Monastery
Ritigala Forest Monastery
Sri Lanka
Explore the Nine arch bridge
Explore the Nine arch bridge
Sri Lanka
Village Tour at Hiriwadunna followed by cooking demo and lunch
Village Tour at Hiriwadunna followed by cooking demo and lunch
Sri Lanka
Hike to Little Adam’s Peak
Hike to Little Adam’s Peak
Sri Lanka

It's a touristic walk and you'll find many people on this trail

Whale Watching Tour in Mirissa - Shared Boat
Whale Watching Tour in Mirissa - Shared Boat
Sri Lanka
Explore the Dambulla Cave Temples
Explore the Dambulla Cave Temples
Sri Lanka

We were lucky to do it on a Full Moon so teh experience was special

Afternoon Safari at Minneriya National Park
Afternoon Safari at Minneriya National Park
Sri Lanka

After Yala - this was redundant even though the scenary was different

Visit Sigiriya Rock Fortress (F)
Visit Sigiriya Rock Fortress (F)
Sri Lanka
Local specialist: Rikaz Mohamed
Rikaz
Rikaz Mohamed
Local specialist in Colombo | Replied on Feb 09, 2025
Dear Vered, Thank you for sharing your detailed feedback. We’re truly delighted that you had a wonderful experience in Sri Lanka and that Roshan’s dedication and flexibility made such a positive impact on your journey. Your insights are invaluable, and we sincerely appreciate the time you’ve taken to highlight both the highlights and areas for improvement. We regret that certain aspects of the planning did not fully align with your expectations, and we take your comments to heart. We will... Read more

Dear Vered,

Thank you for sharing your detailed feedback. We’re truly delighted that you had a wonderful experience in Sri Lanka and that Roshan’s dedication and flexibility made such a positive impact on your journey. Your insights are invaluable, and we sincerely appreciate the time you’ve taken to highlight both the highlights and areas for improvement.

We regret that certain aspects of the planning did not fully align with your expectations, and we take your comments to heart. We will certainly refine our communication processes to ensure a more seamless connection between planning and execution. Additionally, we appreciate your feedback on the hotel experience and itinerary adjustments, and we will use this to enhance future trips for our guests.

Your kind words about Ginganga Lodge and the thoughtful adjustments Roshan made truly warm our hearts. We’re grateful you were able to create lasting memories, and we hope to have the opportunity to welcome you again for an even more tailored and enriching journey.

Warm regards,

Rikaz

Overall a great trip! Emilia, our guide with ...
Peru | Dec 27 - Jan 5, 2025

Claire
Claire C.
Boston, MA | Reviewed on Jan 16, 2025
Overall a great trip! Emilia, our guide with Cusi travel was lovely and patient, especially with out two kids (6 and 3). It was a good mix of activities, although the climbing in Ollantaytambo was too difficult for the 3 year old.
We loved the farm lunch and Machu Picchu (obviously). And I am glad I requested to go to the weaving village because the girls loved it!
Read more

Overall a great trip! Emilia, our guide with Cusi travel was lovely and patient, especially with out two kids (6 and 3). It was a good mix of activities, although the climbing in Ollantaytambo was too difficult for the 3 year old.
We loved the farm lunch and Machu Picchu (obviously). And I am glad I requested to go to the weaving village because the girls loved it!

Hotel Review
Holiday Inn Lima Airport
Lima

Honestly the best Holiday Inn I've ever been to. Amazing staff, great restaurant, super clean and comfy rooms! And I stayed there many nights coming and going on various trips...

Authenticity & Character
It's an airport hotel, so this didn't matter
Location
For the airport, yes! For Lima, not great.
Staff
Cleanliness & Comfort
Local specialist: Johanna Fabian
Johanna
Johanna Fabian
Local specialist in Lima, Peru | Replied on Jan 23, 2025

So glad to hear you had a great time in Peru with us Claire! We hope to help you again in your future trips to South America.

Best,
Johanna

Perfectly planned
Finland | Jan 9 - Jan 13, 2025

Dan
Dan C.
Denver, CO | Reviewed on Jan 16, 2025

All reservations Emerson made were exactly as promised. Every guide showed up on time, and they were all friendly and very helpful. Activities were wonderful, with well-planned times and downtime in between. Overall fantastic experience and will be using this platform for our next trip!

Local specialist: Emerson Siimer
Emerson
Emerson Siimer
Local specialist in Estonia | Replied on Jan 20, 2025

Thank you for your kind words! I'm thrilled to hear everything went smoothly and that you had such a fantastic experience. I look forward to helping you plan your next adventure!

An absolutely fantastic trip. All our accommo...
Kenya | Jan 6 - Jan 15, 2025

Mark
Mark F.
the Netherlands | Reviewed on Jan 16, 2025
An absolutely fantastic trip. All our accommodation and guides were wonderful. Not one single complaint. Read more

An absolutely fantastic trip. All our accommodation and guides were wonderful. Not one single complaint.

Hotel Reviews
Ichumbi Gorilla lodge

If I could give it more than five stars I would. David and his staff are amazing!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Maji Moto Maasai Cultural Camp
Maji Moto

We loved this camp we stayed at!

Ashnil Mara Camp
Maasai Mara

This was another of the camps we stayed at, and we loved it as well! Recommended!

Activity Reviews
David Sheldrick Wildlife Trust
David Sheldrick Wildlife Trust
Kenya

It's a great place where you can see plenty of elephants and see them being taken care of!

Maji Moto Maasai "Olpul" Bush Camp
Maji Moto Maasai "Olpul" Bush Camp
Maji Moto

Very cool experience and wonderful camp!

Local specialist: Joseph Thuo
Joseph
Joseph Thuo
Local specialist in Nairobi, Kenya | Replied on Jan 16, 2025

Hi Mark,

Thank you so much for your kind words! We're thrilled to hear that you had a fantastic trip and that everything met your expectations. It was our pleasure to be a part of your journey, and we hope to welcome you again for another adventure probably visiting South Africa, Tanzania or any part of the world.

Regards,
Joseph

Amazing experience would definitely recommend...
Morocco | Jan 7 - Jan 15, 2025

C
Cristine B.
Spring Valley, NV | Reviewed on Jan 16, 2025
Amazing experience would definitely recommend. Our driver Ilyace has been amazing and made our long drives fun and interesting. I love the tiziri camp amazing food indeed and the whole experience. The local family has been so hospitable as well and we felt at home. The food tour is a must for sure Said has been amazing to feed us and made sure we enjoyed it. Fatima is amazing as well sharing her knowledge about Fez. We also enjoyed the food indeed Dar Rihana, still craving of the food and... Read more

Amazing experience would definitely recommend. Our driver Ilyace has been amazing and made our long drives fun and interesting. I love the tiziri camp amazing food indeed and the whole experience. The local family has been so hospitable as well and we felt at home. The food tour is a must for sure Said has been amazing to feed us and made sure we enjoyed it. Fatima is amazing as well sharing her knowledge about Fez. We also enjoyed the food indeed Dar Rihana, still craving of the food and the presentation of the food is amazing.

Hotel Reviews
Barceló Casablanca
Casablanca

They went over and beyond to make our stay amazing and a birthday surprise for my hubby

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Lina Ryad & Spa
Chefchaouen
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Salam Fes
Fes
Authenticity & Character
Location
Staff
Cleanliness & Comfort
The bed smells like something foul i dont know if its from The rest room or something
Dar Rihana Dades
Douar Aït Ouffi
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Tiziri Luxury Camp
Merzouga

From start to finish a luxury in the desert indeed. The best sleep we ever had and the food is amazing. The staff are all truly hospitable

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Palais Sebban
Marrakech
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Half-Day Guided Sightseeing in Fes
Half-Day Guided Sightseeing in Fes
Fes
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Transfer to Dades Valley via Todra Gorges
Transfer to Dades Valley via Todra Gorges
Morocco
Quality of Experience
Guides, Drivers and Staff
Transport
Architectural Elegance: A Journey through the Hassan II Mosque
Architectural Elegance: A Journey through the Hassan II Mosque
Morocco
Quality of Experience
Guides, Drivers and Staff
Transport
Dine with a local family
Dine with a local family
Morocco
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Hammam & Spa Experience Marrakech
Hammam & Spa Experience Marrakech
Morocco
Quality of Experience
Guides, Drivers and Staff
Transport
Quick Tour of Casablanca with your Driver-guide
Quick Tour of Casablanca with your Driver-guide
Morocco
Quality of Experience
Guides, Drivers and Staff
Transport
Chefchaoeun to Fez via Volubilis, Moulay Idriss & Meknes
Chefchaoeun to Fez via Volubilis, Moulay Idriss & Meknes
Morocco
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Marrakesh Evening Food Tour
Marrakesh Evening Food Tour
Marrakesh
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Private Transfer from Fez to Merzouga Desert
Private Transfer from Fez to Merzouga Desert
Morocco
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Sand-Boarding in Erg Chebbi
Sand-Boarding in Erg Chebbi
Merzouga

We didn’t get to experience this

Quality of Experience
Guides, Drivers and Staff
Transport
Private Transfer from Boumalne Dades to Marrakech via the Atlas Mountains
Private Transfer from Boumalne Dades to Marrakech via the Atlas Mountains
Morocco
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Half-Day Guided Tour of Marrakech
Half-Day Guided Tour of Marrakech
Marrakesh
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Hamza EL Asely
Hamza
Hamza EL Asely
Local specialist in Marrakech | Replied on Jan 16, 2025

Hi Cristine,

Thank you so much for your kind review! We’re really glad you had a great trip and enjoyed it all.

Ilyace will be pleased to know that he made your journey memorable, and we’re glad you loved Tiziri Camp and the food, it’s truly a special place.

It was wonderful having you with us, and we’d love to host you again someday. Take care and safe travels!

Warmly,
Hamza

12 Magical Days in España
Spain | Jan 4 - Jan 15, 2025

Lynda
Lynda L.
Minneapolis, MN | Reviewed on Jan 16, 2025
Bea was amazing. She came up with several itineraries- adding/subtracting excursions based on my feedback. She had too pivot on one accommodation because it wasn’t available at time of booking and gave clear information. The services were spot on! All transfers very smooth and we can’t say enough about our driver Alberto who transferred us to Granada and was also our driver to Ronda and El Torcal park. Our excursion to El Torcal was prohibitive due to dense fog- that was a disappointment but... Read more

Bea was amazing. She came up with several itineraries- adding/subtracting excursions based on my feedback. She had too pivot on one accommodation because it wasn’t available at time of booking and gave clear information. The services were spot on! All transfers very smooth and we can’t say enough about our driver Alberto who transferred us to Granada and was also our driver to Ronda and El Torcal park. Our excursion to El Torcal was prohibitive due to dense fog- that was a disappointment but Alberto was such a good driver he still brought us to the top and 2 of our family braved the weather for a short hike. Our guide at the Ahlhambra was also Alberto and he was so knowledgeable and engaging. All our drivers were friendly, prompt and communicated status and directions well. Our street tapas tour in Madrid was a highlight- our guide and the group became fast friends quickly. The entire Espíritu team was tremendous including a beautiful table of snacks at our last destination. That was a great final touch and a credit to their personal commitment. We will use KimKim again and refer anyone to Bea- she really created the most memorable trip.

Hotel Reviews
Melia Barajas
Madrid
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Intelier Casa de Indias Sevilla
Seville
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Palacio de Santa Inés
Granada
Authenticity & Character
Location
Staff
Cleanliness & Comfort
H10 Villa de la Reina
Madrid
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Tapas Culinary Experience
Tapas Culinary Experience
Madrid

Highlight of Madrid- our guide was engaging and fun - the choice varied and all the people in the restaurants were friendly

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Guided Visit of  Alhambra & Generalife Gardens
Guided Visit of Alhambra & Generalife Gardens
Spain

We had to change the date and time of the tour and the support person at KimKim was right on it and made it happen. Our guide Alberto was thorough

Quality of Experience
Guides, Drivers and Staff
Ronda Wine Experience
Ronda Wine Experience
Spain

Because it was winter there was no one at the winery which made it special. Our guide was so knowledgeable and gave a good history of the area. Wines were superb!

Quality of Experience
Guides, Drivers and Staff
Transport
Alberto is the best!
Flamenco Show in a Sacromonte Cave
Flamenco Show in a Sacromonte Cave
Granada
Quality of Experience
Local specialist: Beatriz De Pablo Rocha
Beatriz
Beatriz De Pablo Rocha
Local specialist in Madrid | Replied on Jan 29, 2025

Hi Lynda! Thank you so much for your kind words! :) I’m so happy to hear that your family trip was smooth and memorable. It’s wonderful that you had such great experiences with your guides and drivers, our team truly goes above and beyond to put up the best! Thank you so much again for traveling with us! Best regards, Bea.

The magic of Morocco, Majid, and Mouad
Morocco | Jan 2 - Jan 12, 2025

M
Michael M.
Ashburn, VA | Reviewed on Jan 16, 2025
Morocco is truly a magical place. The magic we experienced was carefully and thoughtfully planned by Majid and perfectly delivered by our driver/spirit guide/new family member Mouad. From the initial itinerary planning through the all-too-soon drop off at the airport to return home, our every request and interest was catered to. We cannot thank Majid and Mouad enough for sharing their country, culture, history, homes, and most of all themselves with us.
Majid crafted a perfectly tailored...
Read more

Morocco is truly a magical place. The magic we experienced was carefully and thoughtfully planned by Majid and perfectly delivered by our driver/spirit guide/new family member Mouad. From the initial itinerary planning through the all-too-soon drop off at the airport to return home, our every request and interest was catered to. We cannot thank Majid and Mouad enough for sharing their country, culture, history, homes, and most of all themselves with us.
Majid crafted a perfectly tailored experience based on our requests. He did this quickly, affordably, and with great communication. He included every highlight we dreamed our Moroccan trip could include: the narrow ancient streets of the Medina in Fes, the other worldly dunes of the Sahara on camel back, the awe inspiring mosque in Casablanca, the frenetic square in Marrakech, and so much more. The best highlight though was our private driver Mouad. Not only did he work incredibly hard as our driver (getting us to our destinations safely, comfortably, and calmly), but he truly went above and beyond making stops along the way to share hidden gems, teaching us about life in Morocco, looking out for our safety and comfort, and even inviting us to his family home in the desert. He anticipated our needs (snacks!) and comfort making adjustments on the fly. For example, he anticipated that we would be too cold in our luxury desert tent (January nights get very cold in the desert) and was able to secure us accommodations in a sister luxury hotel for the evening. Speaking of which, the Sahara is an absolute must part of a trip to Morocco and we recommend giving yourself a few days in the area to experience as much as you can.
We would absolutely go back to Morocco, and if that opportunity arises, we will absolutely be calling Majid and Mouad again.

Hotel Reviews
Hôtel & Spa Le Doge
Casablanca
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Full of character
RIAD NILA
Chefchaouen
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Maison Bleue And Spa
Fes

Absolutely stunning property

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Ksar Ighnda
Ait Benhaddou
Authenticity & Character
Location
Staff
Cleanliness & Comfort
La Maison Arabe Hotel
Marrakech
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Tiziri Luxury Camp
Merzouga
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Kasbah du Toubkal
lmlil
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Explore the Blue City
Explore the Blue City
Chefchaouen
Fes to Merzouga Sunset Camel Ride via Midelt & Erfoud
Fes to Merzouga Sunset Camel Ride via Midelt & Erfoud
Morocco
Marrakech Food Tour
Marrakech Food Tour
Marrakesh
  Hammam  Spa  & Massage in Marrakech   3 PM Session
Hammam Spa & Massage in Marrakech 3 PM Session
Marrakesh
Casablanca to Chefchaouen via Rabat
Casablanca to Chefchaouen via Rabat
Morocco

Our guide, Atman was sensational and spoke perfect English

Architectural Elegance: A Journey through the Hassan II Mosque
Architectural Elegance: A Journey through the Hassan II Mosque
Morocco

Hugely impressive architecture

Quality of Experience
Guides, Drivers and Staff
Transport
Fes Food Tour
Fes Food Tour
Fes
Merzouga Area  Desert  advanture
Merzouga Area Desert advanture
Merzouga
Merzouga to Aït Benhaddou via Alnif
Merzouga to Aït Benhaddou via Alnif
Morocco
Private Tour of Marrakech, the "Red City"
Private Tour of Marrakech, the "Red City"
Marrakesh
Explore Chefchaouen with your local guide
Explore Chefchaouen with your local guide
Chefchaouen
Cooking Class La Maison Arabe Marrakech 10 AM session.
Cooking Class La Maison Arabe Marrakech 10 AM session.
Marrakesh
Fes: Exploring the Imperial City
Fes: Exploring the Imperial City
Fes
4WD Dunes Tour & Sandboarding
4WD Dunes Tour & Sandboarding
Merzouga
Guided Tour of Aït Benhaddou
Guided Tour of Aït Benhaddou
Morocco
Guided Hike in Imlil Valley
Guided Hike in Imlil Valley
Imlil
Camel trek to your  luxury camp
Camel trek to your luxury camp
Merzouga
Local specialist: Majid Mrabti
Majid
Majid Mrabti
Local specialist in Morocco & France | Replied on Jan 16, 2025

Hi Michael,
Thank you so much for your kind words and heartfelt review! We’re thrilled to hear that your experience in Morocco was magical and that me and Mouad could make your journey unforgettable. From the bustling streets of the medinas to the serene dunes of the Sahara, it sounds like every moment was filled with wonder and discovery. Mouad will be especially touched by your mention of his efforts and hospitality. We look forward to welcoming you back to explore even more of Morocco’s beauty and charm in the future!
Best,
Majid

Amazing trip to Australia and New Zealand
Australia | Dec 21 - Jan 5, 2025

R
Ryan W.
Los Angeles, CA | Reviewed on Jan 16, 2025
We took a large group of 13 people to Australia and New Zealand. Our group consisted of two brothers, our families (each with 4 kids ranging from age 8 to age 16) and our mother (grandma). A group that large created some logistical issues, but kimkim was fantastic in taking care of all of the details in booking our accommodations, transportation, and activities. In Australia, the highlights were the penguin parade on Philip Island (doing the Penguin Plus seats was a must), and our road... Read more

We took a large group of 13 people to Australia and New Zealand. Our group consisted of two brothers, our families (each with 4 kids ranging from age 8 to age 16) and our mother (grandma). A group that large created some logistical issues, but kimkim was fantastic in taking care of all of the details in booking our accommodations, transportation, and activities.

In Australia, the highlights were the penguin parade on Philip Island (doing the Penguin Plus seats was a must), and our road trip on the Great Ocean Road. Seeing wildlife in the wild was important to us, and we were able to see koalas, wallabies, kangaroos, and many birds -- all in the wild! We were also very impressed with the sights: Loch Ard Gorge, Bay of Islands, London Bridge, and 12 Apostles were stunning.

In New Zealand, we visited both North and South Islands. In Queenstown, we loved our accommodations at Break Through: the Point. Day trips to Milford Sound and Walter Peak Farm were great. But the absolute best was the Shotover Jet. It is an absolute must-do in Queenstown.

On the North Island, we really liked Hobbiton, Glow Worm caves, and a night time treetop walk in the Red Woods in Rotorua. My family absolutely loved ziplining with Canopy Tours in Rotorua. Our guides there were the best.

Overall great trip and kimkim helped make it all happen!

Hotel Review
BreakFree The Point
Queenstown

Spacious accommodations with absolutely stunning views. Our family of 6 fit very comfortably and loved our stay here. It is located right on the lake front and the views cannot be overstated. It also has easy access to biking/walking trails. The only downside is that it is about a 30 minute walk from downtown. But it is a beautiful walk!

Authenticity & Character
Location
Beautiful lake side location, but far from downtown, restaurants, shopping, etc
Staff
Cleanliness & Comfort
Local specialist: Ruth Grau
Ruth
Ruth Grau
Local specialist in Adelaide, Australia, & Palm Springs, USA | Replied on Jan 20, 2025

Thanks Ryan, Richard and Eileen
It was fun to design a trip for your extended family and I am so thrilled that you enjoyed your trip! There was a lot packed into your time and I am most happy that everyone seemed to have a different favorite thing! Thanks for booking with me!
Ruth

Amazing, well planned trip to Brazil
Brazil | Jan 2 - Jan 9, 2025

M
Michael S.
Ashburn, VA | Reviewed on Jan 15, 2025

Rachel did an amazing job planning our trip. Everything went very smoothly. All of our guides were on time and provided us outstanding service. She was able to pivot when we needed to make changes. Leo, our Guide in Rio, was incredible! I highly recommend him to any of your travelers.

Local specialist: Rachel Vita

Christmas in Iceland
Iceland | Dec 21 - Dec 26, 2024

R
Rebecca K.
Ashburn, VA | Reviewed on Jan 16, 2025
Eric our trip specialist was great to work with. We described what we wanted, and he tailored the itinerary to us and made changes happen very quickly and easily. The hotel rooms were fantastic and exactly what I would have picked, he nailed it! We will definitely be using Kimkim again in the future. Read more

Eric our trip specialist was great to work with. We described what we wanted, and he tailored the itinerary to us and made changes happen very quickly and easily. The hotel rooms were fantastic and exactly what I would have picked, he nailed it! We will definitely be using Kimkim again in the future.

Activity Reviews
Langjokull Glacier Snowmobiling
Langjokull Glacier Snowmobiling
Iceland

Huge group, lots of waiting, pretty lame trip overall. We went in a single line at no more than 10km/hr out to a spot and then back.

Quality of Experience
Guides, Drivers and Staff
Transport
Katla Ice Cave Superjeep tour
Katla Ice Cave Superjeep tour
Iceland

Small group, wonderful and laid back guide. Our favorite guided activity of the trip!

Quality of Experience
Guides, Drivers and Staff
Transport
Sky Lagoon
Iceland

Relaxing and located conveniently close. It was clean and a neat experience. Very easy to access.

Quality of Experience
Blue Lagoon
Blue Lagoon
Iceland

Iconic and really neat to see the lagoon. The facilities aren't great here though, very few chairs to relax or sit on, so you basically need to be in the lagoon or sitting on a hard bench or plastic chair inside when it's cold out.

Quality of Experience
Local specialist: Èric D
Èric
Èric D
Local specialist in France / Iceland | Replied on Jan 22, 2025

Hi Rebecca, thank you so much for your generous words :-) I'm delighted to hear that you had such an exciting trip with us, and I greatly appreciate your feedback. I'm taking your thoughts very much into account for future travelers so that we can keep improving our service.

My best regards to you and Samuel,
Èric

Costa Rica bliss
Costa Rica | Jan 6 - Jan 15, 2025

Sabrina
Sabrina R.
Los Angeles, CA | Reviewed on Jan 16, 2025

The trip was perfectly calibrated for our family of four. Every guide we had in Monteverde, fortuna, and Tamarindo was excellent. Kimkim beautifully facilitated a minor adjustment we needed. We’ll be back!

Local specialist: Gustavo Camperos
Gustavo
Gustavo Camperos
Local specialist in Kimkim HQ | Replied on Jan 23, 2025

Hi Sabrina!

I want to thank you for sharing these pictures with us. I want to let you know that the team always gets some pictures of travelers enjoying their trios, and it fills our hearts!!

And weather you are back to Costa Rica or another location with kimkim, please know we will always excitedly create the best adventure possible for you.

May many more adventures come!🇨🇷🦥

Galapagos is truly AMAZING!!
Galapagos Islands | Dec 29 - Jan 8, 2025

Susan
Susan C.
Hartford, CT | Reviewed on Jan 15, 2025
We had a fabulous trip to the Galapagos Islands! Everything went smoothly (including transfers thanks to Alejandro) and it was an incredible adventure. We loved the Palma Polo Club where we stayed for two nights upon arrival in Ecuador and one the night before going back to the US. It was relaxing, the rooms were huge and lovely, the bed was the biggest I have ever slept in. My husband said the gym was the best he ever experienced in a hotel (it was open air and overlooked the heated pool)... Read more

We had a fabulous trip to the Galapagos Islands! Everything went smoothly (including transfers thanks to Alejandro) and it was an incredible adventure. We loved the Palma Polo Club where we stayed for two nights upon arrival in Ecuador and one the night before going back to the US. It was relaxing, the rooms were huge and lovely, the bed was the biggest I have ever slept in. My husband said the gym was the best he ever experienced in a hotel (it was open air and overlooked the heated pool) and they even managed to arrange a massage therapist to come to the hotel and treat us to in-room AMAZING massages. The restaurant was also very nice with delicious food.

Upon arrival in Baltra on December 30th we were greeted by our guide for the 8 day cruise, Andres. He was fantastic...passionate, knowledgeable, and dedicated. He was so full of interesting information about every place we visited on the cruise I wish I could remember it all. The cruise on the Natural Paradise was awesome. All the other passengers on the tour were wonderful and we became fast friends while experiencing the trip of a lifetime. There were several excursions a day, and I loved the level of activity. We snorkeled, hiked and toured interesting and spectacularly beautiful places. The natural world is thriving in the Galapagos and this was such an inspiration. The wildlife is abundant and appears to be doing really well....they certainly manage the tourism to these islands which helps ensure a healthy ecosystem for the many animals that live there.
The entire crew of the Natural Paradise was skilled, kind and helpful. Their attention to detail including food preparation and presentation, safety concerns, condition of the boat and equipment was top notch. Shoutout to Jorge, Camilo,, Maria, Jose and all the crew . I had prepared for motion sickness (bring your Bonine just in case!) so I never had any issues. I enjoyed a cappuccino each morning as I watched the sunrise from the sundeck. One morning I was treated to a Bryde's whale sighting which was amazing. Our room was huge, the bed was comfortable, even the bathroom was large! Maria was magical...so efficient and fast...we never once saw her go into the room but it was always spotless. Using the hot tub after snorkel trips was so lovely and the afternoon we saw the big pod of dolphins before sunset was unforgettable. Every meal was delicious, with something for everyone. Omelettes made to order in the morning, fish dishes for lunch and dinner in addition to meat options, and lots of fresh fruit, veggies and salads.
We truly had an amazing journey to the Galapagos and wish we could have explored Ecuador for longer. So many more places to visit, including the Cloud Forest, the Amazon and the Andes. I hope we are able to return to this amazing and interesting country again soon. A country with beautiful sights, lovely people, fabulous food and spectacular wildlife and nature! Thanks to everyone who made this journey so special, including Alvaro who planned it for us!

Local specialist: Alvaro Pereira
Alvaro
Alvaro Pereira
Local specialist in Quito, Ecuador | Replied on Jan 15, 2025
Hello my dear Susan, Thank you so much for sharing your incredible experience with us! I am so happy to hear that your time in the Galapagos Islands was everything you hoped for and more. It’s wonderful to know that you enjoyed your stay at Palma Polo Club, the Natural Paradise cruise, and the unforgettable wildlife encounters. We’re especially happy to hear that Andres and the crew made your journey memorable with their passion and dedication. Ecuador’s beauty and the Galapagos’ unique... Read more

Hello my dear Susan,

Thank you so much for sharing your incredible experience with us! I am so happy to hear that your time in the Galapagos Islands was everything you hoped for and more. It’s wonderful to know that you enjoyed your stay at Palma Polo Club, the Natural Paradise cruise, and the unforgettable wildlife encounters.

We’re especially happy to hear that Andres and the crew made your journey memorable with their passion and dedication.

Ecuador’s beauty and the Galapagos’ unique landscapes are truly one-of-a-kind, and we’re so grateful to have been part of your journey. We look forward to helping you explore even more of Ecuador in the future.

Yours truly,
Alvaro

Amazing Asia
Thailand | Dec 27 - Jan 7, 2025

Noreen
Noreen C.
Los Angeles, CA | Reviewed on Jan 15, 2025
Our guides were amazing! We truly appreciated the care Michelle gave us while in Singapore. I especially appreciated the escort from the airport to the hotel. And the escort back to the airport AND the front desk of the airport. Michelle even helped us with our bag issues at the airport counter. We enjoyed the private tours and Michelle's thorough knowledge of the country was evident,
The hotels were perfectly matched for our taste.
The adventures in Thailand were also well matched...
Read more

Our guides were amazing! We truly appreciated the care Michelle gave us while in Singapore. I especially appreciated the escort from the airport to the hotel. And the escort back to the airport AND the front desk of the airport. Michelle even helped us with our bag issues at the airport counter. We enjoyed the private tours and Michelle's thorough knowledge of the country was evident,
The hotels were perfectly matched for our taste.
The adventures in Thailand were also well matched for our family. We loved Phuket and Phi Phi. The private guide in Bangkok was excellent. He met all of our needs and also escorted us to and from the airport.
Elena, thank you for planning a fun, adventurous and high end trip.

Hotel Reviews
Carlton Hotel Singapore
Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Naka Phuket
Phuket
Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Sukhothai Bangkok
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Half-day Singapore City Tour
Half-day Singapore City Tour
Singapore
Quality of Experience
Guides, Drivers and Staff
Transport
Green Elephant Sanctuary Park - Morning visit
Green Elephant Sanctuary Park - Morning visit
Phuket
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Elena Nguyen

Exceptional experience for a worry-free vacation!
Italy | Dec 29 - Jan 7, 2025

Kara
Kara D.
Dallas, TX | Reviewed on Jan 15, 2025
This was our first experience with KimKim and we had such an exceptional experience. The hotels that were selected for us were in perfect locations for the type of touring we wanted to do—within walking distance to attractions, public transit, great neighborhoods and yummy restaurants. We are an active family who like experiencing the more “local” flavor or places, and Bea did a great job of planning and adjusting our trip to fit our personal preferences and personality. There was the right... Read more

This was our first experience with KimKim and we had such an exceptional experience. The hotels that were selected for us were in perfect locations for the type of touring we wanted to do—within walking distance to attractions, public transit, great neighborhoods and yummy restaurants. We are an active family who like experiencing the more “local” flavor or places, and Bea did a great job of planning and adjusting our trip to fit our personal preferences and personality. There was the right amount of scheduled activities and downtime for personal exploring. We were totally impressed with the warm demeanor of all of our tour guides, who also gave great, local recommendations of places to eat/things to see. It was such a gift for me to not have to plan and hold all of the details so I could be present with my family. We are so grateful for the memories we made and have since recommended KimKim to many friends looking for a memorable travel experience. Thank you!!

Hotel Reviews
Rome Life Hotel
Rome

This hotel is in a fabulous location with a helpful staff and clean, comfortable accommodations.

Authenticity & Character
This is a more modern place but we loved the breakfast area and sitting spaces, where we were able to play cards and chat during downtime.
Location
We loved the walkable, easy access to the Collosseum, Metro and Monti neighborhood (with great restaurants).
Staff
So kind—especially the bellman who delivered our bags.
Cleanliness & Comfort
Refreshed daily. Love.
Hotel Piazza Bellini & Apartments
Naples

This hotel was right outside the bustling Piazza Bellini—which was full of local life and markets/food. We loved the courtyard, which immediately provided a respite from the busy city, and our flat, which was cozy, clean and very comfortable.

Authenticity & Character
This is a really quaint, bright hotel.
Location
So close to easy pick up spots for tours and nightlife/Naples life etc.
Staff
Their suggestions of where to go and what to see how to easily access these things. We ate amazing food in Naples and the hotel staff helped!
Cleanliness & Comfort
Somehow our room was on a crazy busy piazza but it was also very quiet. So nice to sleep well in a place after busy travel days!
Hotel Meninas
Madrid

We loved the charm of this place and the friendly people who greeted us every time we came and went. Again, super helpful folks with great suggestions—who made reservations for us so we could enjoy the 3 Kings parade as soon as we got to town.

Authenticity & Character
The stairwell in this hotel is charming—and the room was just right. We appreciated the daily refresh and the overall cleanliness of the space.
Location
We loved the easy access to city attractions, transportation and eateries. We also liked that the hotel is in a side street so just a little bit away from the hustle!
Staff
Again, so great and helpful. I couldn’t believe they offered to make our reservations for us—which is amazing when you don’t speak the language!
Cleanliness & Comfort
Activity Reviews
Campo de’ Fiori, Jewish Ghetto and Trastevere Food Experience
Campo de’ Fiori, Jewish Ghetto and Trastevere Food Experience
Rome

We loved this whole evening—it was the perfect start to our trip and a great introduction to Rome. Silvia, our guide, was the best—she was kind, funny, and gave great information about the food and history around the neighborhoods where we ate. We had our 16 and 19 year old with us who also loved the entire experience (and Silvia!). This was a trip highlight for all of us—highly recommend!

Quality of Experience
The food was delicious and the commentary just awesome.
Food
So fun to try local, delicious bites and walk through so many cool neighborhoods during the process.
Guides, Drivers and Staff
Silvia. We loved Silva. She made our photo book!
Colosseum & Roman Forum Visit: Arena Access, Gladiators Gate & Ancient City
Colosseum & Roman Forum Visit: Arena Access, Gladiators Gate & Ancient City
Rome

This was just a fabulous experience. Dennis, our tour guide, was excellent—in demeanor and knowledge. Again, my kids really enjoyed his commentary, which says a lot. We visited on a crisp sunny day and enjoyed the whole thing. We didn’t realize we would have an ear piece to hear him and we loved it—there were a lot of people around but it didn’t matter!

Quality of Experience
Dennis. We were so sad we didn’t think to get a picture with him—he was excellent!
Guides, Drivers and Staff
The Flavors of Naples: Traditional Cooking Class
The Flavors of Naples: Traditional Cooking Class
Naples

The cooking class in Naples was so much fun! Francesca and Silvia, our instructors, were fantastic, and it was a delightful way to engage with the local culinary traditions. We will ask them to share the pasta recipe! The experience was unforgettable and definitely one of our trip's highlights.

Local specialist: Beatriz De Pablo Rocha
Beatriz
Beatriz De Pablo Rocha
Local specialist in Madrid | Replied on Jan 29, 2025

Hi Kara! Thank you for your wonderful feedback! I'm so happy to hear that your trip was a perfect balance of adventure and local experiences. It’s great to know that the planning let you fully enjoy the Christmas time with your family—what a gift! It will be a pleasure to help with your next adventure! :) Best regards, Bea.

This was my first experience with kimkim and Costa Rica 2025
Costa Rica | Jan 7 - Jan 13, 2025

R
Robert K.
Los Angeles, CA | Reviewed on Jan 15, 2025
This was my first experience with kimkim and overall everything was great!To start, the communication with Yuliana was smooth, complete and efficient.
Both properties were excellent: Naturalista Reserva was very comfortable, the food excellent, and the staff extremely accomodating and friendly.
Taylor at Naturalista, although quite young, was an excellent guide. I think in one day I was able to photograph over 40 bird species!
Sagreve, in San Gerardo de Dota, was truly high end, being...
Read more

This was my first experience with kimkim and overall everything was great!To start, the communication with Yuliana was smooth, complete and efficient.
Both properties were excellent: Naturalista Reserva was very comfortable, the food excellent, and the staff extremely accomodating and friendly.
Taylor at Naturalista, although quite young, was an excellent guide. I think in one day I was able to photograph over 40 bird species!
Sagreve, in San Gerardo de Dota, was truly high end, being luxurious without being pretentious.
My guide Melvin, quite experienced, was responsible for me seeing and photographing Quetzales for the first time!
In additon, his range of knowlege was over the top!
I can't forget the drivers: all 4 were quite friendly, courteous, and above all, on time.
All in all my experience in fantastic!

Hotel Reviews
Rancho Naturalista
Cartago

Rancho Naturalista was fantastic. The staff was very accommodating, and the facilities were great. I only wish I had more time to spend there, as it was a wonderful experience.

Hotel Savegre
San Gerardo de Dota

Hotel Savegre was quite luxurious and had great facilities. The only surprise was that there wasn't staff assistance for moving luggage, which could be an issue for older guests. Fortunately, many drove themselves and could park close. Overall, it was a comfortable stay with a convenient restaurant on-site.

Local specialist: Yuliana Valverde
Yuliana
Yuliana Valverde
Local specialist in San José, Costa Rica | Replied on Jan 15, 2025
Hello Robert, Thank you so much for taking the time to share your experience! I am thrilled to hear that your first trip with Kimkim was such a success. I was more than glad to assist you in planning your trip. ’m also glad both Rancho Naturalista Reserve and Savegre in San Gerardo de Dota offered you such comfortable and memorable stays. Also, thanks for the feedback of our guides, this is very important to us. Seeing Quetzales for the first time and photographing so many bird species is... Read more

Hello Robert,

Thank you so much for taking the time to share your experience! I am thrilled to hear that your first trip with Kimkim was such a success.

I was more than glad to assist you in planning your trip. ’m also glad both Rancho Naturalista Reserve and Savegre in San Gerardo de Dota offered you such comfortable and memorable stays. Also, thanks for the feedback of our guides, this is very important to us. Seeing Quetzales for the first time and photographing so many bird species is great!

I will be sure to pass your kind words along to the drivers as well. They work hard to make every guest feel welcome and taken care of, and I know they will appreciate hearing this.

We are so happy that your trip was fantastic from start to finish. If you ever decide to plan another adventure, we would love to help you create more amazing memories!

Best,
Yuliana

From start to finish we had an amazing time, ...
India | Dec 28 - Jan 10, 2025

Anne
Anne T.
United Kingdom | Reviewed on Jan 15, 2025
From start to finish we had an amazing time, our guide Ancel & team were at all times informative , friendly & great fun. We felt very safe in their hands.
Cycling around the back roads of India was at all time safe, interesting rides.
Read more

From start to finish we had an amazing time, our guide Ancel & team were at all times informative , friendly & great fun. We felt very safe in their hands.
Cycling around the back roads of India was at all time safe, interesting rides.

Hotel Reviews
Uday Samudra Leisure Beach Hotel
Kovalam

Good hotel, all safe friendly. Nice pools.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Gateway Varkala - IHCL SeleQtions
Varkala

Lovely hotel within walking distance of the beach & town. Hotel - great food & staff Fantastic pool. Great place to spend a few days.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Houseboat

What a fantastic experience. Lovely staff who looked after us. Very relaxing overnight stay.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Marari Beach Resort - CGH

Lovely location & fantastic grounds. Accommodation 5 star. Great food Lots to do. Very large pool plenty of room aroufir sun beds. Beach so close. Choice of restaurants

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Alappuzha: (approx. 35 Km cycling)
Alappuzha

Great ride

Quality of Experience
Guides, Drivers and Staff
Transport
Varkala Sightseeing
Varkala Sightseeing
Varkala
Quality of Experience
Guides, Drivers and Staff
Transport
Kovalam: (approx. 10 Km Cycling)
Kovalam
Guides, Drivers and Staff
Transport
Free Day!
Marari

Lovely restful day

Quality of Experience
Guides, Drivers and Staff
Transport
Free Day at Marari Beach
Free Day at Marari Beach
Marari

Within the hotel plenty to do

Quality of Experience
Guides, Drivers and Staff
Transport
Cochin sightseeing
Cochin sightseeing
India

Very informative tour great guide

Quality of Experience
Guides, Drivers and Staff
Transport
Cooking class in Cochin
Cooking class in Cochin
Cochin

Fantastic experience in her Homestay house, lovely family, great food. She made us feel at home . Recommended

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Ravi Tickoo
Ravi
Ravi Tickoo
Local specialist in New Delhi | Replied on Jan 16, 2025

Dear Anne,
Thank you for taking the time to share your thoughts about your recent trip to India! We are delighted to hear that your experience in India was wonderful and that you enjoyed every moment of your journey.

On behalf of our entire team, we want to thank you for choosing us to organize your trip. We truly appreciate your kind words.

We hope you can visit India again in the future and explore even more of what our country has to offer. If you decide to do so, please don't hesitate to get in touch with us again.
Thank you for trusting us with your vacation!

Warm regards,
Ravi

Knowledgeable, prepared, kind guides, and amazing experiences!
Galapagos Islands | Jan 3 - Jan 8, 2025

T
Teri B.
Seattle, WA | Reviewed on Jan 15, 2025

We loved our visit to Santa Cruz Island, including all of the guided tours and the hotel stay. The outings were informative, interesting, well-planned, and enjoyable. Thanks for all the help planning our trip! We'll always remember the fun we had.

Local specialist: Pilar Albuja
Pilar
Pilar Albuja
Local specialist in Ecuador Quito | Replied on Jan 15, 2025

Thank you so much for your kind words! I’m thrilled to hear that you loved your visit to Santa Cruz Island and enjoyed the guided tours and hotel stay. It’s wonderful to know the outings were informative, interesting, and well-planned—it sounds like you had an amazing time!

It was a pleasure helping you plan your trip, and I’m so glad it will be a memorable experience for you. If you ever want to plan another adventure, I’d be happy to assist again.

With warm regards,
Pilar

Argentina is a great place to visit. Under M...
Argentina | Dec 25 - Jan 8, 2025

D
David H.
Ashburn, VA | Reviewed on Jan 15, 2025

Argentina is a great place to visit. Under Milei, it is on its way to again being rich and a world leader. Buenos Aires has a really cool combination of post-socialist grunge (graffiti, old buildings) and brand new cafes and restaurants. In general, all of our connections were on-time. We generally avoided large buses and groups, which we preferred for our family group of four. Each of our destinations (El Calafate, Bariloche, Iguazu, BA) were world class. We were happy with the Boutique hotels chosen in terms of location and facilities and breakfast.

Local specialist: Agustina Gross
Agustina
Agustina Gross
Local specialist in Buenos Aires | Replied on Jan 17, 2025

Hi David!
Como estás?
Thank you so much for taking the time to write your review!
I'm extremely happy you enjoyed Argentina, and all the destinations and experiences!
Thank you again for your trust in Kim Kim and our local agency! It was a true pleasure for me to organize this trip for your family with you!
I wish the best and until next time :)

We absolutely loved our trip to New Zealand! ...
New Zealand | Dec 30 - Jan 11, 2025

Paul
Paul D.
Livonia, MI | Reviewed on Jan 15, 2025
We absolutely loved our trip to New Zealand! Michelle was fantastic in helping us understanding some of the amazing places and activities available. We really we were able to do and see much more with her help in organizing and planning from biking, rafting, hiking, flying, fjord's, ballooning, glaciers, star gazing, jet boating and majestic scenery. We loved our visit impart because of Michelle's help and expertise. Read more

We absolutely loved our trip to New Zealand! Michelle was fantastic in helping us understanding some of the amazing places and activities available. We really we were able to do and see much more with her help in organizing and planning from biking, rafting, hiking, flying, fjord's, ballooning, glaciers, star gazing, jet boating and majestic scenery. We loved our visit impart because of Michelle's help and expertise.

Activity Reviews
Jet Boat the Shotover River
Jet Boat the Shotover River
Queenstown (NZ)
Fly Cruise Fly – Queenstown to Milford Sound by scenic flight
Fly Cruise Fly – Queenstown to Milford Sound by scenic flight
Queenstown (NZ)
Te  Pā Tū  - Maori Cultural Experience
Te Pā Tū - Maori Cultural Experience
Rotorua
Mt Cook half day Heli Hike
Mt Cook half day Heli Hike
New Zealand

wow

Ferry to Waiheke Island
Ferry to Waiheke Island
Auckland
Eco Zip - Flying Fox ziplines & Native Walks Experience
Eco Zip - Flying Fox ziplines & Native Walks Experience
New Zealand
Timber Trail day 2
Timber Trail day 2
Ongarue
Timber Trail Day 1
Timber Trail Day 1
Ongarue
 Rafting Kaituna River, grade 5
Rafting Kaituna River, grade 5
Rotorua
The Crater Experience - stargazing Tekapo
The Crater Experience - stargazing Tekapo
Lake Tekapo

amazing experience in seeing our universe.

Local specialist: Michelle Srzich
Michelle
Michelle Srzich
Local specialist in Auckland, New Zealand | Replied on Jan 15, 2025

Thanks for your feedback and I am so thrilled to hear you had such a great time in New Zealand and appreciated my expertise in the planning. We put together your trip without too much notice ( I think within a month of your making an enquiry you were travelling) so I was happy to be able to find and put together all of those active experiences you were looking for.
I thought you would enjoy the Timber Trail especially so am really glad we were able to fit that epic 2 day cycle trip within your itinerary along with all the stunning scenery you experienced.
Happy future travels!

Brazil 2024-2025
Brazil | Dec 20 - Jan 2, 2025

Carrie
Carrie T.
Holland, MI | Reviewed on Jan 14, 2025
Renata was incredibly helpful planning and organizing our trip. She was quick to respond to my many questions.
Keneick was fantastic in the Amazon, Diana was great at the waterfalls and Vinny was a wealth of information in Rio (and an avid soccer fan that our children appreciated.)
Read more

Renata was incredibly helpful planning and organizing our trip. She was quick to respond to my many questions.
Keneick was fantastic in the Amazon, Diana was great at the waterfalls and Vinny was a wealth of information in Rio (and an avid soccer fan that our children appreciated.)

Hotel Reviews
Amazon Turtle Lodge

Perfect oasis in the Amazon.

Authenticity & Character
It has all the basic things you need in the rainforest.
Location
Staff
Very helpful!
Cleanliness & Comfort
Nothing fancy, but perfect for in the Amazon Rainforest.
Windsor Excelsior Hotel
Rio de Janeiro

Their NYE dinner is fantastic! Great location!

Location
Best location!
Staff
Very helpful.
Cleanliness & Comfort
Local specialist: Camille Terra

Why travelers love kimkim

Custom trips for independent travelers who are too busy to plan
Customize your trip with the help of a local travel specialist

Kimkim has handpicked the world’s top local travel specialists so you will have peace of mind and an unforgettable trip that meets your exact requirements.

Authentic travel experiences

Kimkim’s local specialists ensure that you will have the best experience based on up-to-date local insights. On top of that, the vast majority of your money will go straight to support and grow local economies.

Secure & easy booking

Once you are happy with the trip, you can easily book via kimkim’s secure payment platform.

Local support during your trip

You can always reach your local specialist with a quick message or call in case you hit a snag during your trip, or simply want some great local recommendations.