Kimkim Trip Reviews

4.8
Based on 16,525 ratings
Read 16,525 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

My husband and I had a fantastic 16 days in C...
Chile | Oct 23 - Nov 6, 2024

RENU
RENU J.
San Jose, CA | Reviewed on Nov 26, 2024
My husband and I had a fantastic 16 days in Chile thanks to KimKim’s thoughtful planning and operations teams. We loved the itinerary that was put together, the activities and knowledgeable guides that were arranged, and have already recommended KimKim (and their Chile travel partner ResponsibleTravelSA) to friends and family. Itinerary : 16 days in Chile (4 nights in Atacaman, 1 night in Punta Arenas, 1 night in Puerto Natales, 4 nights in Patagonia, 3 nights in Easter island, 3 nights in... Read more

My husband and I had a fantastic 16 days in Chile thanks to KimKim’s thoughtful planning and operations teams. We loved the itinerary that was put together, the activities and knowledgeable guides that were arranged, and have already recommended KimKim (and their Chile travel partner ResponsibleTravelSA) to friends and family.

Itinerary : 16 days in Chile (4 nights in Atacaman, 1 night in Punta Arenas, 1 night in Puerto Natales, 4 nights in Patagonia, 3 nights in Easter island, 3 nights in Santiago) at the end of October 2024

The KimKim platform - very impressive ! Good/clean design, easy to navigate and the initial questionnaire where we could list our interests was very helpful for Tamer & team to lay out a draft itinerary which we then worked with Riwal to refine and finalize. The final itinerary in PDF is wonderfully thorough and detailed, it had every info we needed about our trip, we loved this ! The team even sent a Packing list before the trip. Would be great to have a KimKim app!

KimKim & ResponsibleTravelSA teams :
The team of Tamer B, Riwal, Angel, Gabriela are knowledgeable, experienced, thoughtful, patient and very responsive. Jose Luis, the travel agent for the Patagonia portion of the trip was very knowledgeable and accommodating and did a fabulous job.

My husband Vikram and I decided to head to Chile on Oct 22nd and reached out to the KimKim team on Oct 1st! Despite the short time to plan, the team went above and beyond to not only flawlessly plan a memorable trip but stayed in touch with us via WhatsApp throughout the trip answering our many questions with immense patience.

Riwal was someone we interacted with the most during the planning stage and he’s awesome - we loved how knowledgeable, patient, meticulous and thoughtful he is. He was also very kind to suggest all the internal flights we needed to book carefully listing the flight numbers and times, this was really helpful. He then brought in Angel, Gabriela to the conversations. Angel is very well versed with the details on the ground and he was also our guide during our first day in Santiago where he took us on a market tour for a few hours. We absolutely loved our market tour with Angel - he is so easy to talk to, extremely knowledgeable and kind and we learnt so much in that short span of a few hours with him. He also very thoughtfully arranged for lunch at a lovely vegan restaurant after the tour, since I’m vegan.

Atacaman desert :
Truly stunning and a must visit, the team had arranged for small group tours to several places over the 4 days including an Astro tour to see the night sky, flamingoes etc. All the guides were very knowledgeable especially Christian. The AstroTour was fabulous and the guides knowledgeable and fun. We even had a photo shoot with a professional against the backdrop of the Milky Way.
The small group tours were charming and typically include an impressive outdoor breakfast (they even take skillets and make omelettes outdoors !) and an equally impressive end to the tour with a cocktail celebration (Pisco Sour, assortment of snacks). But many tours start early (6 am) as they have to pick up the other folks and then have the outdoor breakfast before we actually head to the destination. So if you are short on time or need more flexibility in the schedule and pickup time, a private tour would be better.

Punta Arenas :
Unfortunately when we landed in Punta Arenas there was heavy wind and so all expeditions to Magdalena island to see the Penguins were canceled. We then got in touch with the local travel agent Jose Luis who was wonderful and accommodating and we asked that our bus tickets to Puerto Natales be moved up so we could reach Patagonia sooner. Jose Luis was great to work with and coordinated all the details on the ground for the Patagonia portion of our trip.
We loved our little adventurous hike to Base Torres which we split over 2 days camping at Chileno midway and the team did an amazing job in arranging a knowledgeable private guide Matias for the Torres Del Paine trek. The premium Chileno campsite was great too, we weren’t sure how it would be given the cold weather but the tent (and mattress/sleeping bag) were very comfortable. We were prepared with warm thermal wear, gloves, beanie. We had also taken a foldable LED lantern which was useful. The KimKim team had communicated to the Chileno campsite folks that I’m a vegan so every meal for me was specially prepared vegan (including desert !) which was very thoughtful. We even saw a puma walk across the road in front of our car as we were driving back from Las Torres to our hotel which was a highlight of our trip !!

Easter Island :
We spent 3 nights in Easter Island which we loved despite a long 6 hour flight to get there.
We had an indigenous Rapa Nui guide Steven who was quite a character but we enjoyed learning about his culture and all the stories he shared, passed down the generations - it was an extremely knowledgeable and a memorable tour with him. His passion to share about his Rapa Nui people and culture, authenticity shone through and we loved it despite his eccentricities :) It was not a boring guidebook tour.

The local tour company at Easter Island Rapa Nui Travel was very good too and the main lady who picked us up from the airport and drove us to the Kari Kari show etc (fabulous show, worth going to!) was wonderful.

Hotels :
- Hotel Icon (Santiago)
Nice hotel, great location, safe to walk around. The corner rooms have great views of the Andes!
The staff were very nice and allowed us to use the spa shower and gave us towels etc when we checked in early (as the room was not yet ready)

- Noi Casa Atacama (Atacaman)
Very nice hotel, great staff, 5-7 min walk to the Main Street where there are tons of shops and restaurants

- Hotel Cabo de Hornos (Punta Arenas)
Standard /basic rooms
Lobby and restaurant are great, good food

- Hotel CostaAustralis (Puerto Natales)
Great views & location
Nice lobby and restaurant area

- Hotel Rio Serrano ( Patagonia)
Fantastic rooms with the most incredible views, could easily stay here for a month, highly recommend this hotel.
Lovely restaurant with good food
Kind, wonderful staff, nice spa

- Hotel Hare Nua (Easter Island)
Fabulous boutique hotel, very aesthetically done.
The owners and staff keep the place meticulous and we loved their warmth and hospitality throughout our stay. The best part of the stay was the very thoughtfully prepared breakfast each morning. It was delicious and made with utmost love, they went out of their way to make vegan food for me, including serving vegan oatmilk. One of the days they were out of vegan milk to make a desert but went out of their way to buy it and then make me a desert. The love and care at this boutique hotel is outstanding - it was a home away from home for us.

While all the hotels suggested by KimKim were good, we worked with the team to make a couple of hotel and room upgrades based on our preferences.

All in all, a memorable trip and we’d HIGHLY recommend using KimKim travel.

Hotel Reviews
ICON Hotel
Santiago

Wonderful hotel, great location, staff, food !

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel NOI Casa Atacama
San Pedro de Atacama

Lovely hotel, great location - a few mins walk to town and restaurants etc. Wonderful staff, great food!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Cabo De Hornos
Punta Arenas

Standard /basic rooms Lobby and restaurant are great, good food

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Hare Nua
Hanga Roa

Fabulous boutique hotel, very aesthetically done. Highly highly recommend! The owners and staff keep the place meticulous and we loved their warmth and hospitality throughout our stay. The best part of the stay was the very thoughtfully prepared breakfast each morning. It was delicious and made with utmost love, they went out of their way to make vegan food for me, including serving vegan oatmilk. One of the days they were out of vegan milk to make a desert but went out of their way to buy it and then make me a desert. The love and care at this boutique hotel is outstanding - it was a home away from home for us. And no critters of any kind in the room even though hotel is surrounded by lush vegetarian :)

Authenticity & Character
Very cozy and aesthetically done
Location
Great location, short walk to the ocean side, to restaurants etc
Staff
Wonderfully warm, kind, you feel like you are staying with family
Cleanliness & Comfort
Hotel Costaustralis
Puerto Natales

Great views & location Nice lobby and restaurant area

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Camping Chileno
Torres del Paine

Premium campsite was great. Lovely location by the river. A relatively short walk to the restaurant and main area. Wonderful staff, great food. The KinKim team had communicated to the Chileno campsite folks that I’m a vegan so every meal for me was specially prepared vegan (including desert !) which was very thoughtful.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Rio Serrano
Torres del Paine

The best hotel on the trip. Book without hesitation, it’s absolutely fantastic! Beautiful rooms with the most incredible views, could easily stay here for a month, highly recommend this hotel. Lovely restaurant with good food. Kind, wonderful staff, nice spa.

Authenticity & Character
Location
Incredible views, picture postcard perfect
Staff
Fantastic
Cleanliness & Comfort
Activity Reviews
Chilean Market Tour in Santiago
Chilean Market Tour in Santiago
Santiago

Fantastic experience with our guide Angel who make it a really fun, engaging tour ending with lunch at a vegan place that he thoughtfully selected as I’m vegan. Highly recommend doing this market tour wirh Angel !

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Visit the Tatio Geysers - Morning tour
Visit the Tatio Geysers - Morning tour
San Pedro de Atacama

Very unique and wonderful experience. Had a lovely breakfast on the hill overlooking the geysers

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Half Day Visit  Ahu Akivi
Half Day Visit Ahu Akivi
Easter Island

Very unique, loved the tour. We had an indigenous Rapa Nui give the tour and it was different and wonderful as he shared stories passed down the generation, was not a boring guidebook tour. He had his eccentricities which we were taken aback by initially but realized he’s extremely passionate about the Rapa Nui indigenous people and their well-being and this authenticity and passion came through

Quality of Experience
Guides, Drivers and Staff
Transport
The car was not the best but it made for a somewhat unique experience :)
Full Day Trip- Red Rocks, Lagunas Altiplánicas & Atacama Salt Flats
Full Day Trip- Red Rocks, Lagunas Altiplánicas & Atacama Salt Flats
San Pedro de Atacama

Absolutely fantastic, so unique and worth it ! Got to see many indigenous animals too like Guanacos etc.

Quality of Experience
Guides, Drivers and Staff
Transport
Astro Fotografia
Astro Fotografia
Chile

Absolutely wonderful, very knowledgeable Astro team. Made the whole experience very engaging and fun. They even had 2 large telescopes and pointed it to different planets like Saturn. The professional photos taken and the fabulous music and food made it even more memorable. Highly recommend !

Quality of Experience
Guides, Drivers and Staff
Transport
Laguna Cejar, Ojos del Salar y Laguna Tebiquinche
Laguna Cejar, Ojos del Salar y Laguna Tebiquinche
Chile

Wonderful but my husband and I felt that because we didn’t want to swim, this tour could have been skipped if we were short on time.

Quality of Experience
Guides, Drivers and Staff
Transport
Afternoon Visit to "Valle de La luna "
Afternoon Visit to "Valle de La luna "
Chile

Surreal, it’s like being on the Moon or Mars, very unique, highly recommend

Quality of Experience
Guides, Drivers and Staff
Transport
Transfer to the Airport  for your Flight to Easter Island
Transfer to the Airport for your Flight to Easter Island
Chile
Quality of Experience
Guides, Drivers and Staff
Transport
Torres del Paine National Park - Private Panoramic Tour
Torres del Paine National Park - Private Panoramic Tour
Chile

Fantastic place, absolutely stunning, nature at her best. Mind blowingly beautiful. Wonderful driver / guides.

Quality of Experience
Food
KinKim very kindly arranged for boxed vegan food for me (as I’m vegan) and even had vegan treats !
Guides, Drivers and Staff
Wonderful!!
Transport
Hike from Welcome CenterTorres del Paine to Refuge Chileno
Hike from Welcome CenterTorres del Paine to Refuge Chileno
Torres del Paine

Fabulous hike, great weather fortunately. Our private guide Matias was great and patient, my husband and I are very slow hikers

Quality of Experience
Beautiful scenery, so serene
Guides, Drivers and Staff
Transport
Hike to Mirador Base Torres del Paine - Full Day Private Tour - From Chileno Refuge
Hike to Mirador Base Torres del Paine - Full Day Private Tour - From Chileno Refuge
Chile

Tough hike especially since my husband and I are not frequent hikers and we are glad we stayed at Chileno and started from there. We skipped the sunrise hike and startrd only around 8 am after breakfast.

Quality of Experience
Food
Fabulous food at Chileno camp, very thoughtfully prepared vegan food for me and even had a boxed vegan meal for the hike
Guides, Drivers and Staff
Our private guide Matias was great
Transport
Good Bye Easter Island - Transfer to the Airport for your flight to Santiago.
Good Bye Easter Island - Transfer to the Airport for your flight to Santiago.
Chile
Quality of Experience
Guides, Drivers and Staff
Transport
Kari Kari Cultural Show and Dinner
Kari Kari Cultural Show and Dinner
Easter Island

Excellent dance, we absolutely loved it! Highly recommend attending.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
The main lady of Rapa Nui Travels was so kind to give us a ride to the dance and was staying back to give us a ride back but we told her we would walk back and she didn’t have to stay back just for us
Rano Raraku Volcano & Anakena White Sand Beach - Private Tour
Rano Raraku Volcano & Anakena White Sand Beach - Private Tour
Easter Island

Was lovely

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Tamer B. Obeid
Tamer B.
Tamer B. Obeid
Local specialist in Quito & Santiago | Replied on Jan 28, 2025

Hi Renu :D
Thank you so much for this AMAZING review from all our team.
Your words touched us :)
We are so happy you had a fantastic trip and you have a lot of memories now
Best,
Riwal

A Great Week in Costa Rica!
Costa Rica | Nov 17 - Nov 23, 2024

Karen
Karen K.
Borough Park, NY | Reviewed on Nov 25, 2024
This is my second trip through KIMKIM and everything ran perfectly. Not one snag in the whole week we spent in Costa Rica. Big shout out to Serendipity Adventures for handling everything locally. Our guides Alex and Mauricio were friendly, knowledgeable and fantastic company. We even managed to do everything we planned in between the many rain drops. From beginning to end, the team at KIMKIM was on top of every question and worked with me to make whatever changes we needed to. I highly... Read more

This is my second trip through KIMKIM and everything ran perfectly. Not one snag in the whole week we spent in Costa Rica. Big shout out to Serendipity Adventures for handling everything locally. Our guides Alex and Mauricio were friendly, knowledgeable and fantastic company. We even managed to do everything we planned in between the many rain drops.

From beginning to end, the team at KIMKIM was on top of every question and worked with me to make whatever changes we needed to. I highly recommend working with them. I know I will again wherever I wander around the world.

Activity Reviews
Morning Sailing and Snorkeling Adventure
Morning Sailing and Snorkeling Adventure
Costa Rica

Wonderful day sail to a secluded beach. The Captain and his crew were fun and friendly. The other guests were lovely and it was a relaxing day at sea.

Quality of Experience
Only lost a star due to weather. The rains and churned up the seas and the snorkeling was not good. No one's fault, except mother nature.
Guides, Drivers and Staff
Transport
Sunset Cruise with Wine & Cheese on Lake Arenal
Sunset Cruise with Wine & Cheese on Lake Arenal
Arenal/La Fortuna

Even though the weather was very threatening, we had a wonderful time. We had the whole boat to ourselves and our guide even serenaded us. He had a beautiful voice. And luckily, the rains didn't begin until we stepped off the boat.

Quality of Experience
Lost one star due to weather - not the service.
Guides, Drivers and Staff
Transport
Local specialist: Holden Ketchum
Holden
Holden Ketchum
Local specialist in Cartago, Costa Rica | Replied on Nov 25, 2024

Thank you, Karen. I'm glad to hear you had a great time and you didn't let the weather stop you! We all appreciate your kind words.

Thank you
Holden Ketchum
Serendipity Adventures

India 2024
India | Mar 16 - Mar 30, 2024

M
Mark B.
United Kingdom | Reviewed on Nov 25, 2024

We visited India in March 2024 and it was amazing! Ravi and the Active India team were great, everything was so well organised. We visited Delhi, Jaipur, Ranthambore and Agra and had the most amazing time. Would definitely recommend Active India!

Local specialist: Ravi Tickoo
Ravi
Ravi Tickoo
Local specialist in New Delhi | Replied on Nov 29, 2024
Dear Mark,
Namaste!
Thank you so much for taking the time to share your thoughts and feedback on your trip to India. We are thrilled to hear that you had a memorable experience and that every moment of your journey was filled with joy and discovery.
On behalf of the entire Active India & Kimkim team, I would like to express our heartfelt thanks for placing your trust in us to plan and organize your family’s holiday tour. It was a pleasure to be a part of your travel experience, and we are... Read more

Dear Mark,
Namaste!
Thank you so much for taking the time to share your thoughts and feedback on your trip to India. We are thrilled to hear that you had a memorable experience and that every moment of your journey was filled with joy and discovery.

On behalf of the entire Active India & Kimkim team, I would like to express our heartfelt thanks for placing your trust in us to plan and organize your family’s holiday tour. It was a pleasure to be a part of your travel experience, and we are delighted that we could contribute to making your trip special.

India has so much to offer, from its rich culture and heritage to its diverse landscapes and vibrant cities. We sincerely hope that your visit has sparked a desire to explore even more of our beautiful country. If you decide to return for another adventure, we would be honored to assist you once again in curating an unforgettable journey.

Please don’t hesitate to reach out to us whenever you're ready to plan your next trip. We look forward to welcoming you and your family back to India soon!

Warm regards,
Ravi

Our unforgettable trip to Guatemala & Belize
Guatemala | Oct 29 - Nov 11, 2024

M
Margaret C.
United Kingdom | Reviewed on Nov 25, 2024
The care and attention we were given from the team at Columbus Guatemala travel and in particular from our link person Catherina throughout our trip was outstanding. Estovan and JJ our guides and drivers were always concerned, engaging and informative .
Guatemala is such a beautiful country and our visit was filled with exposure and discussion around culture, mythology, sightseeing alongside authentic inclusion in group activities and celebrations with Columbus Guatemala travel and the...
Read more

The care and attention we were given from the team at Columbus Guatemala travel and in particular from our link person Catherina throughout our trip was outstanding. Estovan and JJ our guides and drivers were always concerned, engaging and informative .
Guatemala is such a beautiful country and our visit was filled with exposure and discussion around culture, mythology, sightseeing alongside authentic inclusion in group activities and celebrations with Columbus Guatemala travel and the other companies booked by Catherina as part of our two week visit. In preparation for the trip, we received clear and detailed information about a whole range of useful tips on packing & preparation for our journey, which was invaluable.
Everyone we met at Columbus Guatemala travel proved to be helpful and inclusive and totally trustworthy.
Mostly the itinerary throughout Guatemala & briefly Belize was totally adhered to, occasionally pick up points were not totally clear but Catherina really was available for 24 hours a day as evidenced by her ability to always sort out a problem or clarify a confusion within a very short space of time.
We managed to see so much of Guatemala, the people, the temples and the beautiful countryside. I can recommend wholeheartedly KimKim and in particular Columbus Guatemala travel to others, I hope we will be able to make use of their services in the future.

Activity Reviews
Sumpango, Giant Kite Festival
Sumpango, Giant Kite Festival
Guatemala

Attending the Sumpango Giant Kite Festival was an incredible experience. The festival was beautiful but crowded, and the simple idea of having all group members in matching T-shirts turned out to be very clever for organization. This made a unique experience even more enjoyable and memorable.

Pacaya Volcano Hike & Picnic
Pacaya Volcano Hike & Picnic
Guatemala

The Pacaya Volcano Hike was quite the adventure, although I didn't realize it would be so uphill. Thankfully, there were horses to assist those who needed it, like myself. Despite my concerns about horse riding, we were well-catered for, making the experience delightful despite the initial challenge.

Halloween Walk and Chicken Bus Ride
Halloween Walk and Chicken Bus Ride
Antigua

The Halloween Walk and Chicken Bus Ride in Antigua was the best Halloween experience I've ever had. It was such fun, with wonderful hosts and a fabulous evening. The local culture and festivities made it truly special.

Local specialist: Catherina Tittaferrante
Catherina
Catherina Tittaferrante
Local specialist in Antigua Guatemala | Replied on Nov 30, 2024

My lovely Maggie,

Has been extraordinary to find each other in this beautiful world, you both with Brian have wonderful souls and spirits.

We enjoyed every little detail from and with you, thank you for trusting and choosing us. Please keep always in your hearts and minds that this Central America Family will be here for you.

We wish all the best and hope to see you again

A lovely and relaxing week in Morocco
Morocco | Nov 9 - Nov 16, 2024

O
Okhifo E.
Ireland | Reviewed on Nov 25, 2024
We had a fantastic and memorable time celebrating our anniversary on a week-long trip to Morocco, all thanks to KimKim Travel! This was our second time booking with KimKim, and the experience exceeded our expectations. Maryem, our coordinator, was exceptional—always responsive and attentive to our needs, tailoring our itinerary perfectly to match our preferences. Our Marrakech walking tour with Amnay was a delight; he was knowledgeable, engaging, and friendly, making the vibrant city come... Read more

We had a fantastic and memorable time celebrating our anniversary on a week-long trip to Morocco, all thanks to KimKim Travel! This was our second time booking with KimKim, and the experience exceeded our expectations. Maryem, our coordinator, was exceptional—always responsive and attentive to our needs, tailoring our itinerary perfectly to match our preferences.

Our Marrakech walking tour with Amnay was a delight; he was knowledgeable, engaging, and friendly, making the vibrant city come alive for us. The trip to the breathtaking Ourika Valley was another highlight, offering stunning views and an unforgettable stay at the serene Inara Desert Camp.

The true gem of our journey, however, was Essaouira. The peaceful, picturesque atmosphere of this coastal city provided the perfect ending to our trip, leaving us thoroughly enchanted. Our guide, Hicham, was also outstanding—friendly, professional, and an excellent companion throughout the experience.

We couldn't have asked for a better way to celebrate our anniversary. Thank you, KimKim Travel and Morocco Immersion Tours, for helping us create such incredible memories!

Hotel Reviews
Riad al Rimal
Marrakech

A charming riad nestled in the heart of the medina, just minutes from Jemaa El Fnaa Market and key monuments. The staff were pleasant and respectful. While the room was clean, it felt smaller than expected, with a comfortable bed but hard pillows. Breakfast was typical Moroccan fare—decent. The rooftop, however, was a peaceful morning retreat, complete with a jacuzzi we unfortunately didn’t get to try.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Inara Desert Camp
Marrakech

From the moment we arrived at this stunning desert camp, we knew we were in for a treat. It was our first time staying in a desert camp, and we only wished we had booked more than one night! The tents were spacious, beautifully decorated, and equipped with all the amenities of a standard hotel room. The bed and pillows were incredibly comfortable, and air conditioning in the tents added to the comfort. The staff were friendly and attentive, making us feel truly welcome. While the WiFi connection in our tent was spotty, we had no trouble connecting in other parts of the camp. Dinner was a delightful three-course meal, and the evening concluded with mesmerizing stargazing—a highlight of the experience. Overall, it was an unforgettable stay, and we can’t wait to return for another magical night in the desert.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Villa Beldi
Essaouira

Our stay at Villa Beldi Essaouira was absolutely fantastic. Located just outside the medina, the peaceful setting adds to its charm, offering a tranquil escape from the hustle and bustle. The lush garden and inviting pool area are perfect for relaxing, and we often found ourselves tempted to spend the entire day by the pool. Our room was spacious, spotless, and tastefully decorated, with a comfortable bed, soft pillows, and excellent WiFi connectivity. Breakfast was a daily highlight, especially the delicious crepes and amlou, which we eagerly looked forward to each morning. The staff were friendly, attentive, and always ready to assist. Overall, Villa Beldi provided a serene and memorable stay, and we highly recommend it to anyone visiting Essaouira!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Guided Tour of Marrakech
Guided Tour of Marrakech
Marrakesh

Our tour guide, Amnay, was very patient and knowledgeable. He educated us on the history, culture, and traditions of the Moroccan people. He spent more time than allotted with us, especially in the souks, and made sure that we got everything we needed.

Quality of Experience
Guides, Drivers and Staff
Transport
Explore Ourika Valley
Explore Ourika Valley
Ourika
Quality of Experience
Guides, Drivers and Staff
Transport
Camel Trek to Desert Camp
Camel Trek to Desert Camp
Agafay

This was such a fun experience! Our camels were well cared for, and the guides were very gentle with them. We took loads of pictures and enjoyed a bumpy ride with stunning views of the desert as we approached our desert camp.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Agafay to Essaouira
Agafay to Essaouira
Morocco
Quality of Experience
Guides, Drivers and Staff
Transport
Afternoon Exploration of Essaouira
Afternoon Exploration of Essaouira
Essaouira
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Maryem Kouna
Maryem
Maryem Kouna
Local specialist in Marrakech | Replied on Dec 13, 2024

Hi Okhifo,
Thanks for your thoughtful and detailed review. It was a pleasure helping you plan this wonderful trip and we are so happy to hear that you had such an amazing time in Morocco.
Thanks again for trusting us with your trip and just let us know when you wish to come back in the future to experience our side of the Atlas Mountains!
Keep in touch,
Maryem, Hicham and the rest of the Morocco Immersion family

This was another amazing trip with the kimkim...
Costa Rica | Nov 11 - Nov 21, 2024

Samantha
Samantha S.
Charlotte, NC | Reviewed on Nov 25, 2024
This was another amazing trip with the kimkim team! They use the most professional local guides and drivers and made everything effortless for us. All of our planned activities were exactly what we were looking for and the hotels were exceptional. We will only use kimkim for our international travel because of the customization to what we want and quality of everyone involved! Read more

This was another amazing trip with the kimkim team! They use the most professional local guides and drivers and made everything effortless for us. All of our planned activities were exactly what we were looking for and the hotels were exceptional. We will only use kimkim for our international travel because of the customization to what we want and quality of everyone involved!

Hotel Review
Koora Hotel
Monteverde

This hotel had stunning rooms and the attention to detail was beyond expectation. The food was exceptional and all the staff took the time to always call us by our names! Best customer service I have had at a hotel before. We will be back.

Authenticity & Character
Location
On a hill with floor to ceiling windows for view
Staff
Cleanliness & Comfort
Local specialist: Bryan Leon
Bryan
Bryan Leon
Local specialist in Cartago, Costa Rica | Replied on Nov 29, 2024

Hola Sam!

Thank you so much for your kind words!

I'm thrilled to hear you had another amazing trip and enjoyed the personalized planning, professional guides, and exceptional hotels. It was a pleasure working with you, and I can’t wait to help you plan your next adventure!

Pura Vida!
Bryan Leon,
Serendipity Adventures🐠

My friend and I hade the best time in Thailan...
Thailand | Nov 12 - Nov 24, 2024

Joan
Joan K.
Chicago, IL | Reviewed on Nov 25, 2024
My friend and I hade the best time in Thailand, all thanks to a memorable experience from Tina our travel expert.. Tina planned our trip perfectly, by asking what are things we like to see and do.
We moved to Three different locations by plane and not once did we have to worry who was going to pick us up.
Some of our favorite attractions; Bangkok the beautiful temples, and history behind them. Leena our guide was very informative, and gracious.
Ching Mia, we were lucky to take part in a...
Read more

My friend and I hade the best time in Thailand, all thanks to a memorable experience from Tina our travel expert.. Tina planned our trip perfectly, by asking what are things we like to see and do.
We moved to Three different locations by plane and not once did we have to worry who was going to pick us up.
Some of our favorite attractions; Bangkok the beautiful temples, and history behind them. Leena our guide was very informative, and gracious.
Ching Mia, we were lucky to take part in a parade which was just beautiful. The elephant Sanctuary was fun and enjoyable from feeding, and bathing these giant animals was special. We had a wonderful time learning to cook delicious Thai food.
Lastly Phuket and its beautiful beaches were stunning, from the canoe rides done by John Gray tours, amazing. And the snorkeling with some awesome ocean fish.. We finished our stay taking a Thai cooking class, Jim our foodie guide was entertaining, lively and helped us create a delicious meal..

I will certainly reach out to KimKim and Tina for my next adventure. She was always on hand and ready to help whenever needed.

Thank You
Joan from Wisconsin

Hotel Reviews
Katathani Phuket Beach Resort
Phuket

The staff, the beautiful location, and the food all top notch.

Authenticity & Character
The lay out
Location
It was near the night market, The beach and pools were exceptional..
Staff
They were so friendly and helpful..
Cleanliness & Comfort
The room was so spacious. The beach bag and towel lent to us was a added plus feature..
The Quarter Hua Lamphong by UHG
Bangkok

The Quarter Hua Lamphong by UHG was a fine hotel overall, with a great location that allowed us to walk everywhere we wanted. The staff were friendly, but the beds were very hard, with no real mattress, just a box frame. That was the only downside to an otherwise good stay.

Activity Reviews
Half-Day Eco Elephant Care!
Half-Day Eco Elephant Care!
Chiang Mai

The Half-Day Eco Elephant Care was amazing. The guide at the sanctuary was hilarious and very informative. We got to be up close with the gentle elephants, feeding them, giving them medicine, and even bathing them. I'd highly recommend this to anyone visiting Thailand.

John Gray's Sea Canoe - Hong by Starlight
John Gray's Sea Canoe - Hong by Starlight
Phuket

John Gray's Sea Canoe - Hong by Starlight was one of our favorite activities. It was a long day starting early, with excellent food provided. The nighttime paddle into the caves to release floral arrangement candles was very special and memorable. A truly unique experience.

Local specialist: Tina Oo
Tina
Tina Oo
Local specialist in Thailand | Replied on Nov 26, 2024

Hi Joan,
Thank you so much for such a kind review.
I'm happy you enjoyed the trip and had a good time here.
This makes my day and I'll share this with my team :)
Best,
Tina

We crammed a lot of things into 5 days and th...
Egypt | Nov 18 - Nov 23, 2024

Graeme
Graeme V.
Spain | Reviewed on Nov 25, 2024
We crammed a lot of things into 5 days and the whole experience was seamless. All the guides were fantastic and looked after us throughout the whole trip.
Fabulous trip, exceeding our expectations. 👏👏👏
Read more

We crammed a lot of things into 5 days and the whole experience was seamless. All the guides were fantastic and looked after us throughout the whole trip.
Fabulous trip, exceeding our expectations. 👏👏👏

Hotel Reviews
Mariott Mena House
Giza

Fantastic Location. Fantastic Hotel.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Blue Shadow Nile Cruise
Karnak, Luxor

Clockwork operation. Fantastic experience.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Nader Hussein
Nader
Nader Hussein
Local specialist in Egypt | Replied on Nov 25, 2024

Hi Graeme … thank you soo much for your valuable feedback it's means a lot to us... We are glad that you all enjoyed the stay😊.... Hope to see you again with another adventure travel plans ....😊

Wonderful honeymoon in Thailand
Thailand | Nov 10 - Nov 23, 2024

Julia
Julia v.
Newark, NJ | Reviewed on Nov 25, 2024
We had a phenomenal trip to Thailand for our honeymoon in November 2024. Thank you to Dat and the Realistic Asia team (especially Mr. Ron, our guide in Bangkok) for ensuring we had a smooth trip filled with culinary and cultural adventures! From punctual airport transfers to responsive communications to sightseeing accompanied by eye-opening commentary from our private guide, Kim Kim / Realistic Asia ensured that my husband and I were well taken care of and had the opportunity to learn a... Read more

We had a phenomenal trip to Thailand for our honeymoon in November 2024. Thank you to Dat and the Realistic Asia team (especially Mr. Ron, our guide in Bangkok) for ensuring we had a smooth trip filled with culinary and cultural adventures! From punctual airport transfers to responsive communications to sightseeing accompanied by eye-opening commentary from our private guide, Kim Kim / Realistic Asia ensured that my husband and I were well taken care of and had the opportunity to learn a whole lot as well about Thai culture. It was my first time in Asia and do not speak Thai at all so it was most comforting to be in such good hands with our private guide who handled all on-the-ground logistics for us (payments at the night market, haggling with tuk tuk drivers, communications at restaurants etc.). We will definitely book with Kim Kim again for our next trip to Asia!

Activity Review
Full Day of Exploring the Ancient Capital Ayutthaya (RA)
Full Day of Exploring the Ancient Capital Ayutthaya (RA)
Bangkok
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Dat Nguyen
Dat
Dat Nguyen
Local specialist in Hanoi | Replied on Nov 27, 2024

Dear Julia,

Thank you for taking the time to share your experience with us!
We’re over the moon to hear that you enjoyed your honeymoon in Thailand with your husband ! Your feedback is highly appreciated, as it enables us to further develop our services and organize memorable trips for our future clients.
Thank you for your kind words about Ron, I will pass it to him.

Thank you again for choosing our company and we hope to see you again in Southeast Asia !
With my best regards,
Dat

Amazing Time in Bali
Indonesia | Nov 15 - Nov 22, 2024

Susan
Susan A.
San Jose, CA | Reviewed on Nov 25, 2024

We had a very memorable trip exploring the east half of Bali with our driver, Essa. He was always punctual and navigated his way around Denpasar, Ubud, and the north the mountains effortlessly.

Our travel specialist, Ana, was great to work with and always replied very quickly. She is knowledgeable about Bali and helped us build a magical itinerary for the trip. We are so happy we booked this service through Kimkim!

Local specialist: Ana Bicanic
Ana
Ana Bicanic
Local specialist in Bali | Replied on Nov 25, 2024

Hello dear Susan,

Thank you so much for your wonderful review and I am so happy to hear that you've had wonderful time!

I will pass your comments to your driver :)

Wishing you all the best and hope to plan again with you in the future!
Ana

Exceptional Service and Local Insights!
Japan | Nov 15 - Nov 23, 2024

Kim
Kim R.
Keller, TX | Reviewed on Nov 25, 2024
Cory was absolutely wonderful throughout our trip. It's such a blessing to have someone local guiding you, as they truly understand the little nuances that first-time visitors might miss. Cory's advice to grab a bento box from a specific spot to which side on the train to sit on to see Mt. Fuji, and suggestions for great lunch spots made our experience even more special. From the beautiful kimono tea ceremony to shopping in Ginza and exploring the breathtaking shrines, we loved every... Read more

Cory was absolutely wonderful throughout our trip. It's such a blessing to have someone local guiding you, as they truly understand the little nuances that first-time visitors might miss. Cory's advice to grab a bento box from a specific spot to which side on the train to sit on to see Mt. Fuji, and suggestions for great lunch spots made our experience even more special.

From the beautiful kimono tea ceremony to shopping in Ginza and exploring the breathtaking shrines, we loved every moment. Cory’s attention to detail and thoughtful recommendations helped us fully embrace the culture and kindness of the people. We are incredibly grateful for Cory’s assistance from start to finish, making this trip unforgettable.

Thank you, Cory, for going above and beyond!

Hotel Reviews
Mitsui Garden Hotel Otemachi / Tokyo
Tokyo

Our stay at the Mitsui Garden Hotel Otemachi was absolutely delightful. The staff were so kind and welcoming, and the rooms were spotless and comfortable. The breakfast was a highlight for us—my husband is still raving about the egg sandwich, calling it the best he’s ever had in his life (and he’s not easy to impress, lol!). The location was perfect; we could easily walk to different areas, grab snacks, and explore the city. When we visit Tokyo again, we’ll definitely stay here and recommend this hotel to all our friends. Thank you for making our trip so memorable!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Mitsui Garden Hotel Kyoto Kawaramachi Jokyoji
Kyoto

A Tranquil and peaceful experience that we loved! Our stay at the Mitsui Garden Hotel Kyoto Kawaramachi Jokyoji was amazing! The calm and serene atmosphere inside the hotel was incredible, and the traditional Japanese-style bathhouse was such a unique and fantastic experience. When we were tired from a long day of fun, we would go there. The rooms were spotless and perfectly prepared for us, making our stay comfortable and relaxing. The location was ideal—just a short walk to great food and shopping. One of the highlights was stepping outside to find a charming local business with a Kyoto coffee truck run by the sweetest guy serving absolutely delicious coffee. We absolutely loved our stay and can’t wait to return!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
remm plus Ginza

The Remm Plus Hotel was an ideal choice for our trip. The location couldn’t have been better—right in the heart of the shopping district! The rooms were cozy, spotlessly clean, and ready for us upon arrival, which made for such a smooth check-in experience. The breakfast was great, with plenty of options to choose from. We also loved how easy it was to step outside the hotel and find delicious food nearby. The automatic check-in process was modern and convenient, and the staff was absolutely amazing. When we needed extra assistance, they were quick to accommodate us with such kindness and professionalism. We would definitely stay here again and highly recommend it to anyone visiting the area!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Shibuya Bar Hopping Night Tour in Tokyo
Shibuya Bar Hopping Night Tour in Tokyo
Tokyo

We had an incredible time on the Shibuya Bar Hopping Night Tour, and our tour guide, Masa, made the experience truly exceptional. He ensured that everyone in the group felt included, engaged, and comfortable throughout the evening. Our 22-year-old son and his friends especially loved the tour, but we also found it to be a fantastic experience. Masa’s deep knowledge of the area and his insights about Tokyo’s nightlife were invaluable. This tour is perfect for your first or second night in the city because it helps you get a feel for the local spots and plan where you might want to visit again later. The places we visited were unique and authentically local, which was exactly what we were hoping for. While there were plenty of fried food options available—which many people would enjoy—we personally would have preferred a bit more variety. That said, it didn’t take away from how much we loved the experience overall. If you’re looking for a night of great drinks, fun exploration, and learning about Tokyo’s vibrant nightlife, this is an absolute must-do. We’d gladly do it again!

Quality of Experience
Guides, Drivers and Staff
Transport
Traditional Japanese Tea Ceremony with Kimono Wearing (Higashiyama)
Traditional Japanese Tea Ceremony with Kimono Wearing (Higashiyama)
Kyoto

A beautiful cultural experience for everyone. The Traditional Japanese Tea Ceremony with Kimono Wearing was an unforgettable experience. My family joined me, and although the boys participated to indulge me, they ended up learning so much about the art of tea making, the culture, and, of course, the beauty of wearing kimonos. Personally, I enjoyed this—it made me wish I had someone to style my hair and dress me every day! The atmosphere was serene, and the attention to detail was impressive. We arrived a little early and had time to visit a nearby coffee shop, which turned out to be amazing—such a charming area with a great vibe. This experience was a wonderful opportunity to learn, connect, and grow together. I highly recommend it to anyone wanting to explore and appreciate Japanese culture in an authentic and meaningful way.

Quality of Experience
Guides, Drivers and Staff
Transport
Private Mount Fuji Trip with English Speaking Guide
Private Mount Fuji Trip with English Speaking Guide
Tokyo

Here’s a polished version of your review for the Mount Fuji Trip with an English-speaking guide: Although I wasn’t able to attend the Mount Fuji trip, the others in our group had a fantastic time. While they were a bit bummed that it was too overcast to see Mount Fuji itself, they thoroughly enjoyed exploring the surrounding areas. The guide was excellent—knowledgeable, engaging, and helpful throughout the trip. They made sure the group had a great experience, providing interesting insights and ensuring everyone felt comfortable. The other locations visited were beautiful and offered a wonderful glimpse into the region's culture and scenery. Overall, it was a memorable trip that everyone appreciated, even with the cloudy weather. I’d definitely recommend this tour for anyone visiting the area—it’s worth it for the experience, the guide, and the chance to explore beyond just the iconic mountain.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Cory Varga
Cory
Cory Varga
Local specialist in Tokyo | Replied on Nov 25, 2024
Dear Kim, Thank you so much for your kind words! It was an absolute joy to help make your trip special and memorable. I'm thrilled to hear you enjoyed the bento box recommendation and caught that perfect view of Mt. Fuji—it’s those little moments that make traveling so magical. It’s wonderful to know that the tea ceremony, Ginza shopping, and the stunning shrines resonated with you. Japan’s beauty and culture truly shine through in experiences like those, and I’m so glad I could help you... Read more

Dear Kim,

Thank you so much for your kind words! It was an absolute joy to help make your trip special and memorable. I'm thrilled to hear you enjoyed the bento box recommendation and caught that perfect view of Mt. Fuji—it’s those little moments that make traveling so magical.

It’s wonderful to know that the tea ceremony, Ginza shopping, and the stunning shrines resonated with you. Japan’s beauty and culture truly shine through in experiences like those, and I’m so glad I could help you discover them.

Your appreciation means a lot, and I’m grateful I could be part of your journey. Wishing you many more incredible adventures ahead! If you ever decide to return, I’d be delighted to assist again. 😊

Aft 87 years of age I experienced my goal of ...
Costa Rica | Nov 11 - Nov 18, 2024

Jan
Jan S.
Denver, CO | Reviewed on Nov 25, 2024
Aft 87 years of age I experienced my goal of zip lining. It was wonderful and the guides exceptional. When we were unable to visit Manuel Antonio Park due to weather agents at Serendipity were quickly able to Schedual a wonderful cooking class. Read more

Aft 87 years of age I experienced my goal of zip lining. It was wonderful and the guides exceptional. When we were unable to visit Manuel Antonio Park due to weather agents at Serendipity were quickly able to Schedual a wonderful cooking class.

Hotel Reviews
Arenal Manoa & Hot Springs
Fortuna

A beautiful relaxing casita. With total privacy. Wonder accommodations, hot springs and buffet.

Authenticity & Character
Tucked inside the jungle as one would expect in Costa Rica.
Location
Convenient to many activities.
Staff
Responsiveness to requests and always upbeat and friendly.
Cleanliness & Comfort
La Mariposa Hotel
Manuel Antonio

Hotel appeared a bit tired and could use slime upgrading.

Location
Activity Reviews
Sunset Sailing Cruise on the Brisa Elegante
Sunset Sailing Cruise on the Brisa Elegante
Manuel Antonio

Nice to be able to have this final relaxing event.

Quality of Experience
Food
Night Excursion in Rainforest and Wild Frog Sanctuary
Night Excursion in Rainforest and Wild Frog Sanctuary
Arenal/La Fortuna

Very authentic and informative. Saw much nightlife I would not have seen on my own.

Sky Tram, Ziplines & Sky Walk Adventure
Sky Tram, Ziplines & Sky Walk Adventure
Arenal/La Fortuna

In my life bucket list. Done at 87 years of age.

Arenal Hanging Bridges Guided Walk
Arenal Hanging Bridges Guided Walk
Arenal/La Fortuna

The Arenal Hanging Bridges Guided Walk was a disappointment, with only two out of five or so bridges open due to maintenance. The experience wasn't as spectacular as expected, and we didn't feel we got our money's worth.

Local specialist: Holden Ketchum
Holden
Holden Ketchum
Local specialist in Cartago, Costa Rica | Replied on Nov 25, 2024

That's great, Jan!I'm happy we could help you meet these wonderful life goals. 🦥 I hope you have great photos to share with family and friends!

Thank you
Holden Ketchum
Serendipity Adventures

Greece Family Vacation
Greece | Sep 21 - Oct 4, 2024

Rod
Rod E.
Canada | Reviewed on Nov 25, 2024
Angela organized an amazing trip for our family. We all enjoyed the tours, guides, hotels and culinary experiences during our stay in Athens, Naxos and Tinos. Read more

Angela organized an amazing trip for our family. We all enjoyed the tours, guides, hotels and culinary experiences during our stay in Athens, Naxos and Tinos.

Hotel Reviews
Sweet Home Hotel
Athens

Excellent location in the heart of Athens close to the Parthenon and "Old Athens". Very friendly and helpful staff with wonderful breakfast.

Authenticity & Character
Location
Easily walkable to central Athens sights, museums, restaurants and shops
Staff
Cleanliness & Comfort
Panos Studios
Naxos Town

Wonderful for our family vacation. Two suites met our needs to relax and cook when we wanted to

Authenticity & Character
Location
Close to the beach and short walk to center of Naxos with lots of restaurants very close by
Staff
Always helpful to our requests
Cleanliness & Comfort
Dolce by Wyndham Athens Attica Riviera
Vravrona

Very slow check in. Hotel was billed as updated but rooms and all facilities are very tired. Food was very mediocre

Authenticity & Character
Location
Staff
took forever to order a drink in the outdoor lounge
Cleanliness & Comfort
everything
Coocono Villas
Tinos

Beautiful Villas with nice welcome gift basket.

Authenticity & Character
Very Chic new contemporary design with wonderful views of the bay and Mykonos
Location
Short walk to the beach and easy walk to old town Tinos to visit restaurants.
Staff
All were very attentive and responded to our requests immediately
Cleanliness & Comfort
Activity Reviews
Bike & Food Tasting tour - conventional bike or e-bike
Bike & Food Tasting tour - conventional bike or e-bike
Athens

Very good overview of old Athens.

Quality of Experience
Guides, Drivers and Staff
Transport
Athens Coastal Bike tour - conventional bike
Athens Coastal Bike tour - conventional bike
Athens

Wonderful way to see more of Athens than just the core.

Quality of Experience
Guides, Drivers and Staff
Guide was very helpful explaining the areas that we visited
Transport
Once Upon A Time in Naxos (a kids family tour!)
Once Upon A Time in Naxos (a kids family tour!)
Naxos

George was wonderful with the little girls

Quality of Experience
Enthusiastic George
Guides, Drivers and Staff
Our guide for the day was extremely helpful explaining the areas that we visited
Transport
Very Comfortable transport van
Private Cook Service in Naxos
Private Cook Service in Naxos
Naxos

Food was fantastic and Maria was excellent explaining all dishes

Quality of Experience
Maria included the little girls when making some of the dishes. She brought small aprons and Chef hats for them:)
Private Half Day Catamaran Cruise
Private Half Day Catamaran Cruise
Naxos

A wonderful tour over to Paros and great swimming in two bays.

Quality of Experience
The Catamaran was very clean and well kept by the Captain
Guides, Drivers and Staff
Both the Captain and his mate were very personable and helpful with everyone. Snacks and drinks were a very nice touch.
Transport
A wonderful calm transfer across and back from Naxos to Paros
Naxos Culinary Tour
Naxos Culinary Tour
Greece

The cook and her husband were very gracious hosts and we had a fun dinner with them, the guide and some unexpected friends of the cook

Quality of Experience
Very helpful explaining how we could help prepare the dishes
Guides, Drivers and Staff
Transport
Van was a bit tired but clean
Tinos Full Day Tour
Tinos Full Day Tour
Tinos

Excellent tour of the small island. A great way to learn about the history of Tinos

Quality of Experience
Guides, Drivers and Staff
Our guide was very knowledgeable and helpful answering any questions we had at all of the stops.
Transport
Cooking Experience - Meet the Locals
Cooking Experience - Meet the Locals
Greece

A fantastic lunch in the countryside with a wonderful cook.

Quality of Experience
Everyone (including the little girls) helped make the various dishes. Great explanations of how to make everything
Food
To be able to taste wonderful Greek cuisine that everyone had a hand in preparing. Lunch with the host and her husband overlooking the sea was special
Guides, Drivers and Staff
Transport
Local specialist: Angela (Aggeliki) Giannioti
Angela (Aggeliki)
Angela (Aggeliki) Giannioti
Local specialist in Greece | Replied on Nov 25, 2024
Yeia sou Rod! So nice to hear from you and thank you so much for sharing your feedback and thoughts on your trip. I am honestly really happy to know that you all (even the little ones) enjoyed your time here in Greece with us. That is amazing. 🙂 Thank you for sharing your feedback on Dolce by Wyndham Athens Attica Riviera. It is highly appreciated and of course, we take that into deep consideration and will not book this hotel for anyone else in the future. They were supposed to have a... Read more

Yeia sou Rod!

So nice to hear from you and thank you so much for sharing your feedback and thoughts on your trip.

I am honestly really happy to know that you all (even the little ones) enjoyed your time here in Greece with us. That is amazing. 🙂

Thank you for sharing your feedback on Dolce by Wyndham Athens Attica Riviera. It is highly appreciated and of course, we take that into deep consideration and will not book this hotel for anyone else in the future. They were supposed to have a full renovation last year around this time. I assume they actually never did. And now knowing that even the staff did not do their utmost best to offer a pleasant stay, that is a red line! I am really so sorry you had this experience at this accommodation and I truly thank you very much for your sincere feedback.

My best to the whole family,
Angela
Yamas! 🥂

Excellent plan, but a few communications snafus
Iceland | Aug 29 - Sep 8, 2024

E
Elizabeth H.
Herndon, VA | Reviewed on Nov 24, 2024
We really enjoyed our trip to Iceland. Our specialist, Othman, provided numerous options for us to experience and we enjoyed them all. The accommodations were good. The route information and maps were excellent. The plan worked well, with scenic driving and adventures spaced out well. The wifi device was a great thing to have. One problem we ran into a few times was communications. For example, one of the self-checkin guesthouses did not send any information to me ahead of time. I did not... Read more

We really enjoyed our trip to Iceland. Our specialist, Othman, provided numerous options for us to experience and we enjoyed them all. The accommodations were good. The route information and maps were excellent. The plan worked well, with scenic driving and adventures spaced out well. The wifi device was a great thing to have.

One problem we ran into a few times was communications. For example, one of the self-checkin guesthouses did not send any information to me ahead of time. I did not know it was self checkin, so did not realize the issue until we actually arrived and were locked out. Also, when one of the tours was rescheduled at the last minute, our specialist helpfully rebooked the tour, but our notice came only by email (rather than a phone call), and we did not have any wifi access, so missed the opportunity.

Activity Reviews
Myvatn Nature Baths
Myvatn Nature Baths
Lake Mývatn
Husavik Whale Watching
Husavik Whale Watching
Iceland
Local specialist: Othman A
Othman
Othman A
Local specialist in Montreal / Iceland | Replied on Jan 10, 2025

Thank you, Elizabeth, for your kind words and feedback about your Iceland trip! I am sorry you experienced some miscommunication problems as we always do our best to accommodate any changes and this is also the reason why we include the Wifi in with the rental car.
I really appreciate your time leaving us a nice message. It was my pleasure helping you plan this trip.
All the best,
Othman

The trip was fantastic. Loved all the guides...
Thailand | Nov 1 - Nov 17, 2024

A
Alicyn K.
Denver, CO | Reviewed on Nov 24, 2024
The trip was fantastic. Loved all the guides and experiences. Only issue we had was with timing of events and flights especially as it related to pick up. Read more

The trip was fantastic. Loved all the guides and experiences. Only issue we had was with timing of events and flights especially as it related to pick up.

Hotel Reviews
DusitD2 Samyan Bangkok
Bangkok
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Phka Chan Hotel
Siem Reap
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hai An Beach Hotel
Da Nang
Location
Staff
Cleanliness & Comfort
Athena Cruise
Ha Long Bay
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Bodhi Serene Chiang Mai Hotel (SHA Extra Plus)
Chiang Mai
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Oceanfront Beach Resort
Phuket
Authenticity & Character
Location
Was a little far from the excursions we had booked
Staff
We originally got the wrong room key and walked in on someone already in the room.
Cleanliness & Comfort
Rex Hanoi Hotel
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Half-Day Bangkok City Tour
Half-Day Bangkok City Tour
Bangkok
Quality of Experience
Guides, Drivers and Staff
Transport
Welcome to Bangkok!
Welcome to Bangkok!
Bangkok
Quality of Experience
Guides, Drivers and Staff
Transport
Phi Phi island, Bamboo Island, Pi Leh lagoon & Maya bay by speedboat
Phi Phi island, Bamboo Island, Pi Leh lagoon & Maya bay by speedboat
Phuket
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Vietnamese Local Foods Tour
Vietnamese Local Foods Tour
Hanoi
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Hanoi City Tour!
Hanoi City Tour!
Thailand
Quality of Experience
Guides, Drivers and Staff
Transport
Halong on Cruise!
Halong on Cruise!
Thailand
Quality of Experience
Food
Guides, Drivers and Staff
Transport
A visit to Mae Klong Railway market and Damnoen Saduak Floating Market!
A visit to Mae Klong Railway market and Damnoen Saduak Floating Market!
Bangkok
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Dinner Cruise on Chao Phraya River
Dinner Cruise on Chao Phraya River
Bangkok
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Welcome to Chiang Mai!
Welcome to Chiang Mai!
Chiang Mai
Quality of Experience
Guides, Drivers and Staff
Transport
John Gray's Sea Canoe - Hong by Starlight
John Gray's Sea Canoe - Hong by Starlight
Phuket
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Overnight Cruise at Halong Bay!
Overnight Cruise at Halong Bay!
Thailand
Quality of Experience
Guides, Drivers and Staff
Transport
Half-Day Eco Elephant Care!
Half-Day Eco Elephant Care!
Chiang Mai
Quality of Experience
Guides, Drivers and Staff
Transport
Chiang Mai Cooking Class Experience
Chiang Mai Cooking Class Experience
Chiang Mai
Quality of Experience
Guides, Drivers and Staff
Transport
One Day Trek Doi Suthep & White Hmong Hill Tribe Village
One Day Trek Doi Suthep & White Hmong Hill Tribe Village
Chiang Mai
Quality of Experience
Food
Guides, Drivers and Staff
Transport
A visit to Ba Na Hills, Golden Bridge, Old French Villas and Flower Garden
A visit to Ba Na Hills, Golden Bridge, Old French Villas and Flower Garden
Thailand
Quality of Experience
Guides, Drivers and Staff
Transport
Welcome to Siem Reap!
Welcome to Siem Reap!
Thailand
Quality of Experience
Guides, Drivers and Staff
Transport
Exploring the Famous Angkor Wat
Exploring the Famous Angkor Wat
Siem Reap
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Tina Oo
Tina
Tina Oo
Local specialist in Thailand | Replied on Nov 25, 2024

Hi Alicyn,
Thank you so much for the feedback.
I will share this review with my team from Vietnam as well.
So, we can improve our services for future clients.
Best,
Tina

We really had a great trip with Kimkim and Su...
Egypt | Nov 9 - Nov 23, 2024

Michele
Michele G.
Lutherville-Timonium, MD | Reviewed on Nov 24, 2024
We really had a great trip with Kimkim and Sun Pyramids! Mohammed was terrific for helping me plan this trip and was 100% well-planned and on top of everything while we were there. Any small problem was taken very seriously! The local guides were all wonderful and informative and fun. The Egyptian people, across the board, were friendly and fun. It always felt very safe ! As an American Woman I was a little nervous but now want to spread the news that Egypt is awesome!Thank you Mohammed! Read more

We really had a great trip with Kimkim and Sun Pyramids! Mohammed was terrific for helping me plan this trip and was 100% well-planned and on top of everything while we were there. Any small problem was taken very seriously! The local guides were all wonderful and informative and fun. The Egyptian people, across the board, were friendly and fun. It always felt very safe ! As an American Woman I was a little nervous but now want to spread the news that Egypt is awesome!Thank you Mohammed!

Hotel Reviews
Movenpick Aswan
Aswan

This is 4.5 stars. The second favorite hotel on our trip and the suite and view was great! we were not there long but managed to get a massage which was great!

Authenticity & Character
modern style
Location
great!
Staff
Cleanliness & Comfort
Jaz Viceroy Nile Cruise
Aswan

I am not a cruise person but I loved this one. We had terrific and fun service and the room ( we had a larger suite) was great! I really enjoyed the cruise and would do that again! There were only a handful of patrons and so that made it seem very private. Our tour guide Milad from Sun Pyramids went along and guided us every day. Cool system!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Oberoi Beach Resort, Sahl Hasheesh
Hurghada

This one is a 6! Everyone from the check-in, transport, dive shop and restaurant was amazing! Beautiful accommodations and service. We would definitely hope to come back when the weather is a tad warmer. This was the very best food on our trip-

Authenticity & Character
great archetecture
Location
nice house reef- in a quiet area
Staff
wonderful and very professional/friendly service all around!
Cleanliness & Comfort
The hotel was amazingly clean. I was disturbed on the first day by trash in the ocean on house reef and washed up on shore, We picked up a lot of plastic during our first dive. I am sure they do the best possible to keep it clean but that was a bummer. The other dive sites were better but still had some trash.
Sofitel Cairo Nile El Gezirah
zamalek

This was a hotel that we stayed at 2 separate nights to include a desert tour. The first night was not good. The check-in took 45 mins and our room was tiny and low and a bit dated. We could not get into the hotel lounge and barely got to our room for the sunset, only to find the tiny balcony was locked. While I understand the safety concerns, they should have the bell hop take care of this at time of arrival rather than having us call ( and wait) for separate help, On our second night, we ordered room service and it never came! it turned out they had been knocking repeatedly on another door and blamed us for not answering! When we asked for the order to be resent- they did it again! On our second night, I Sun Pyramids asked them to upgrade us to a better room for our trouble. The suite was great, as was the view of the Nile. Throughout, however, this was the only place we felt like a bother and did not experience the friendliness and service that was excellent throughout the rest of Egypt. The exception was the pool area. They were very nice.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Trip to Pyramids, Memphis, and Sakkara with riding a camel
Trip to Pyramids, Memphis, and Sakkara with riding a camel
Egypt

This is a tour of a lifetime! We loved it but would have enjoyed a bit more time with the spinx and meditating at the pyramids. I did not particularly like spending time taking silly tourist pics which you are basically forced to do by photographers looking for tips..

Quality of Experience
Lifetime dream come true.
Food
the local food places were not the very best. OK though.
Guides, Drivers and Staff
Meri, our guide was great.
Transport
Day Trip To Egyptian Museum, and Coptic Cairo
Day Trip To Egyptian Museum, and Coptic Cairo
Cairo

This one was on a day when I was feeling poorly with jet lag. I am sure that is why it did not thrill me as much as the other days.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Abu Simbel Temple
Abu Simbel Temple
Aswan

It was long day but really amazing!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Tour to High Dam, Philae Temple, and Obelisk
Tour to High Dam, Philae Temple, and Obelisk
Aswan

Philae was the best part of this day. Very beautiful.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
kom Ombo, and Edfu Temples
kom Ombo, and Edfu Temples
Aswan

I really enjoyed this day! The temples were beautiful and very interesting.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Mohamed Nabil
Mohamed
Mohamed Nabil
Local specialist in Egypt | Replied on Dec 04, 2024

Hi Michele
Thanks for your feedback. I am very happy that you enjoyed your trip with us, we will be waiting for you to come again to make it more special for you.
It was a pleasure helping you plan your trip.
Best Regards,
mohammed

Magical Georgia with the best tour guide
Georgia | Nov 8 - Nov 12, 2024

K
Katie S.
Ashburn, VA | Reviewed on Nov 24, 2024

We had a magical time exploring Tbilisi and the surrounding area for four days with our guide Ana! Georgia is a hidden gem and Ana gave us so much insight into the culture and history while showing us all the best the area has to offer (including some great local food recommendations!). Highly recommend Georgia, Ana and kimkim.

Local specialist: Zehra Alper
Zehra
Zehra Alper
Local specialist in Istanbul, Turkey | Replied on Nov 27, 2024

Thank you so much for sharing your wonderful experience! I'm thrilled to hear that you had such a magical time exploring Tbilisi and its surroundings with Ana. Georgia truly is a hidden gem, and it's fantastic that Ana was able to enrich your trip with her insights and local expertise.

Your kind words about Ana, the country, and kimkim are greatly appreciated. If you ever decide to return to Georgia or explore another destination, I’d be more than happy to assist with your plans. Wishing you many more incredible travel adventures ahead!

Most of the trip was wonderful. Our driver Ay...
Morocco | Nov 9 - Nov 17, 2024

Carol
Carol W.
Denver, CO | Reviewed on Nov 24, 2024
Most of the trip was wonderful. Our driver Ayoub was amazing. A friend by end of the trip. Our Fes guide Sharif was also very knowledgeable, as was Siad in Marrakesh. We enjoyed and learned from them both. However the accommodations were mostly unacceptable. Our first one in Chefchaouen was good, but Fes and Marrakesh were very disappointing. My thoughts? Deluxe hotels were indeed selected, yet our rooms appeared to be the worst available at both locations, Fes and Marrakesh. We peaked in... Read more

Most of the trip was wonderful. Our driver Ayoub was amazing. A friend by end of the trip. Our Fes guide Sharif was also very knowledgeable, as was Siad in Marrakesh. We enjoyed and learned from them both.

However the accommodations were mostly unacceptable. Our first one in Chefchaouen was good, but Fes and Marrakesh were very disappointing. My thoughts? Deluxe hotels were indeed selected, yet our rooms appeared to be the worst available at both locations, Fes and Marrakesh. We peaked in to other rooms to see what they were like and they were so much nicer. We felt exploited. After spending so much money to go deluxe, and then be given 2nd rate rooms, was a slap in the face. Our room in Fes even had someone’s sheets on the bed. When we pulled down the bed to go to sleep, hair was all over the sheets the sheets, and some stains to boot. It took an hour to get someone up to change them which ended up being a waiter and desk girl…not their jobs. The shower door didn’t close, and the toilet wasn’t bolted to the floor so teetered when used. I do not consider this deluxe accommodations. It seems there are so many parts to KimKim getting pieces of the pie, that the intermediary people take advantage of us vacationers by selecting cheap rooms so they can pocket more profit.

Hotel Reviews
Lina Ryad & Spa
Chefchaouen

Beautiful room and wonderful people who worked there.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Salam Fes
Fes

Pros: Very nice staff and beautiful ajoining Riads, and rooms when I peeked into other rooms. Very good location. Con’s: Dirty room. Hair on sheets when we pulled bed down to get into, plus some stains. Shower door that didn’t close. Toilet not well bolted to floor. We were given the cheapest room in the Riad after paying deluxe prices. Small and dark. Filthy rugs. Awkward to get to room, with lots of stairs. Not enough tables to accommodate diners so had to eat by ourselves outside. It was cold.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Palais Sebban
Marrakech

Beautiful riad, well situated, fabulous staff and restaurant. Our room was one of the least comfortable, very awkward layout, with steep stairs going from front door (after climbing about 3 flights already) down to the actual room. It did have two wonderful terraces, but the room was strange, with a shower and sink opened up into the bedroom, and a tiny bathroom cabinet. It was very narrow, like a wide corridor. Friday nights are enchanting with a trio of musicians and a belly dancer, plus unique meals served just that night. I was sick so the staff prepared a concoction every night of honey and lemon and ginger to help me sleep.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Barceló Casablanca
Casablanca

Good place to stop on the way from airport. Room was okay. A nice dinner buffet.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Guided tour of Hassan II Mosque
Guided tour of Hassan II Mosque
Morocco
Quality of Experience
Guides, Drivers and Staff
Transport
A Private Journey from Casablanca to Chefchaouen
A Private Journey from Casablanca to Chefchaouen
Morocco

Enjoyed Ayoub our driver. Very personable and knowledgeable. Saw interesting things we couldn’t have witnessed by plane or train.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Chefchaoeun to Fez via Volubilis, Moulay Idriss & Meknes
Chefchaoeun to Fez via Volubilis, Moulay Idriss & Meknes
Morocco
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Guided Tour of Fez Medina
Guided Tour of Fez Medina
Fes

Give clients paying for deluxe accommodations deluxe accommodations. You can’t put us in a deluxe hotel and give us the cheapest room. Not good.

Quality of Experience
Guides, Drivers and Staff
Transport
Private Transfer from Fes to Marrakech
Private Transfer from Fes to Marrakech
Morocco

Nice riad, but we seemed to have the cheapest room, again, in the deluxe accommodations after paying deluxe prices. The breakfasts were great and generous, the restaurant delicious, and the staff fabulous.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Half-Day Guided Tour of Marrakech
Half-Day Guided Tour of Marrakech
Marrakesh

We loved Siad our guide. Very knowledge and accommodating.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Three Hour Cooking Workshop at La Maison Arabe
Three Hour Cooking Workshop at La Maison Arabe
Marrakesh

Totally fabulous! The teacher was very well prepared and patient with us all. The meal? Wow!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Quick Tour of Casablanca with your Driver-guide
Quick Tour of Casablanca with your Driver-guide
Morocco

Nice mosque. Interesting tour.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Hamza EL Asely
Hamza
Hamza EL Asely
Local specialist in Marrakech | Replied on Nov 26, 2024
Hi Carol, Thank you for sharing your detailed feedback. While we are glad to hear that much of your trip was wonderful and that Ayoub, Sharif, and Said enhanced your experience, we regret to learn about your concerns regarding the accommodations. Please allow me to address this matter clearly and thoroughly. The hotels selected for your trip are the same properties we have consistently used for other travelers who have rated us highly, contributing to the 500+ excellent reviews on KimKim... Read more

Hi Carol,

Thank you for sharing your detailed feedback. While we are glad to hear that much of your trip was wonderful and that Ayoub, Sharif, and Said enhanced your experience, we regret to learn about your concerns regarding the accommodations. Please allow me to address this matter clearly and thoroughly.

The hotels selected for your trip are the same properties we have consistently used for other travelers who have rated us highly, contributing to the 500+ excellent reviews on KimKim (4.9 rating), 120+ on TripAdvisor (5.0 rating), and 85 on Google (5.0 rating). These properties are known for providing high-quality service and have been a reliable part of our deluxe offerings. However, we understand that your experience with the rooms in Fez and Marrakech did not meet your expectations, and for this, we sincerely apologize.

It is crucial to clarify that our primary commitment as your travel provider is to deliver an exceptional and seamless experience, and we take this responsibility with the utmost seriousness. Every detail of your trip is planned with transparency, care, and dedication to ensure the highest quality of service. While we recognize and value KimKim’s role as a platform facilitating connections between travelers and trusted providers like ourselves, any suggestion that resources are misallocated or that exploitation occurs is entirely unfounded and misrepresents how we operate.

We pride ourselves on maintaining the highest standards of professionalism and integrity, as reflected in the overwhelmingly positive feedback we have received from hundreds of satisfied travelers. Accusations of such practices are not only inaccurate but also undermine the effort and dedication of our entire team in delivering the best possible experiences for our guests.

It is important to recognize that room preferences can sometimes vary, and while occasional issues may arise, they can often be resolved quickly with simple communication. This is why we encourage all our guests to share their concerns in the moment so we can act swiftly to ensure their comfort.

In Marrakech, we even offered you a complimentary upgrade to a Prestige Room at the riad as a gesture to ensure your comfort and satisfaction. Typically, when guests encounter issues with their rooms, we address them immediately. If necessary, we do not hesitate to change rooms or even move to a different hotel entirely to provide the best possible experience. Our operations manager checks in daily with our guests to ensure everything is going well, and in your case, we were informed that all was fine. A quick message about any dissatisfaction during your stay would have allowed us to rectify the situation immediately and enhance your experience further.

Thank you again for bringing these concerns to our attention. Your feedback helps us continue improving our services, and we are committed to ensuring your future experiences are nothing short of exceptional.

Regards,
Hamza

Amazing Morocco
Morocco | Nov 13 - Nov 22, 2024

Mark
Mark L.
Seattle, WA | Reviewed on Nov 24, 2024
We had an amazing trip! Our driver Ismael was a jewel. He was fun to spend time with, provided music, laughs, a wealth of information, gave great recommendations for restaurants, etc.. and was extremely attentive to details. For example, we casually mentioned that it would be nice to have a glass of wine with dinner. Miraculously one showed up at our table at the desert camp as a totally unexpected treat. The local guides in Rabat and Fes were exceptionally good, both personable and... Read more

We had an amazing trip! Our driver Ismael was a jewel. He was fun to spend time with, provided music, laughs, a wealth of information, gave great recommendations for restaurants, etc.. and was extremely attentive to details. For example, we casually mentioned that it would be nice to have a glass of wine with dinner. Miraculously one showed up at our table at the desert camp as a totally unexpected treat. The local guides in Rabat and Fes were exceptionally good, both personable and knowledgable.

As often is the case, in my experience, some of the highlights of the trip were unplanned, lucky happenings: First, in Fes, we were told about restaurant Nur. Traveling in the shoulder season, we got a table and after a 2 hour, 8 course meal, the chef ( world famous Najat Kaanache) came and sat with us, talking for over an hour! Then, in the desert, it rained! While we are used to rain home in Seattle, it was a total surprise in Erg Chebbi, but it made for a fabulous night singing around the campfire, talking to Ahmed about life and the upcoming birth of his second child, and eating Fatima's delicious food.

The home visit was a pleasure and something I was glad we did. And to end at Riad Elegancia in Marrakech was perfect! Winding down with that luxury, the hamam and cooking class day, was a perfect ending to the trip.

Hotel Reviews
Elegancia Riad Boutique & SPA
Marrakech

Elegant and luxurious rooms, rooftop dining with the best breakfasts we had in Morocco! The staff was so kind. When I contracted COVID, we had extra bedding brought to our room so my wife and I could separate. We also had a meal from La Maison Arabe carried over so we didn't have to go out.

Authenticity & Character
Moroccan architecture with French culinary flair.
Location
Down a quiet alley, this was away from the hustle and bustle of the medina.
Staff
Everyone was kind, friendly and helpful
Cleanliness & Comfort
The shower was inviting. Bathrobes were cozy. A rooftop pool was a special treat.
Tiziri Luxury Camp
Merzouga

Glamping like it should be done ... with an eco-friendly ethic. The owner of this family business spent the evening in camp with us. There was music, wonderful food prepared on-site by Fatima, and time to relax and talk with staff. The tents were remarkably comfortable, spacious, warm with well thought out lighting, bathroom facilities, etc..

Authenticity & Character
Great character
Location
Erg Chebbi was magical in the rain. The camel ride to camp was just long enough to set the mood without making you too saddle sore!
Staff
Welcoming and open to just sitting and talking with guests
Cleanliness & Comfort
Activity Reviews
Visit the Hassan II Mosque & Museum of Moroccan Judaism
Visit the Hassan II Mosque & Museum of Moroccan Judaism
Casablanca

The mosque was astounding and well worth the visit. I would suggest seeing the jewish museum in Fes instead of this one.

Quality of Experience
Guides, Drivers and Staff
Ismael, our driver, was amazing. The guide at the mosque was quite good also
Transport
The transportation was comfortable and everyone was very punctual.
Casablanca – Rabat ( 1 Hour Drive).*Driving Times Don’t Include The Various Stops Along The Way
Casablanca – Rabat ( 1 Hour Drive).*Driving Times Don’t Include The Various Stops Along The Way
Morocco
Transfer to Chefchaouen from  Rabat via Ouazzane  4 Hours  Drive
Transfer to Chefchaouen from Rabat via Ouazzane 4 Hours Drive
Morocco

Rabat and the visits to the Kasbah, Hassan Tower, Mausoleum of Mohammed V and the Chellah and Andalusian Gardens were all must dos. Our guide was great. Seeing hundreds of storks was an added plus.

Quality of Experience
The beauty of the gardens and the storks
Food
Had our first dinner at the Dhow. It was okay food, but had the virtue of being scenic and a good place to walk to and see some of the city's nightlife.
Guides, Drivers and Staff
The guide was very knowledgable and a great communicator
Transport
As usual, Ismael was a rock star
Explore the Blue City
Explore the Blue City
Chefchaouen

A beautiful city nestled in hill country

Quality of Experience
Good experience, but not sure that the time to get there was really the best use of time
Guides, Drivers and Staff
Transport
  Hammam  Spa  & Massage in La Masion Arabe at  3 pm
Hammam Spa & Massage in La Masion Arabe at 3 pm
Marrakesh

Great way to wind down the trip

Cooking Class La Maison Arabe Marrakech 10 AM session.
Cooking Class La Maison Arabe Marrakech 10 AM session.
Marrakesh

I love to cook... and eat. Fun experience.

Quality of Experience
The event was well organized. The chef was a good teacher and you get to eat the tasty food you cook.
Visit Majorelle gardens
Visit Majorelle gardens
Marrakesh

Beautiful gardens and a chance to see the Berber Museum which was interesting

Marrakech Food Tour
Marrakech Food Tour
Marrakesh

Eating with locals at delicious Harira and Sfenj spots was awesome. Tanjia good. We skipped the spicy snails, but I think next time they would be worth a try. The pastries/cookies were good but not unusual.

Explore Chefchaouen with your local guide
Explore Chefchaouen with your local guide
Chefchaouen

A small taste of rural life in a mountain town. If you go to Chefchaouen, it is worth walking around with a guide

Ait Benhaddou to Marrakech via Tizi N'Tichka pass
Ait Benhaddou to Marrakech via Tizi N'Tichka pass
Morocco

Time with Ismael was always good.

Dine with a local family
Dine with a local family
Morocco

We had a nice, relaxing evening with a young family. We celebrated their 1 yr old's birthday, listened to their friend play the oud and enjoyed grandma's cooking in a typical home in the Medina.

Quality of Experience
Food
Guided Tour of Aït Benhaddou
Guided Tour of Aït Benhaddou
Morocco

Transported back in time to the 11th Century in this magical place

Guided Tour of Fes' Jewish Quarter and Medina
Guided Tour of Fes' Jewish Quarter and Medina
Fes

We had a wonderful guide and learning the history of this community was important

Camel trek to your  luxury camp
Camel trek to your luxury camp
Merzouga

Just the right amount of time on a camel!

Quality of Experience
Transfer from Merzouga to Aït Benhaddou via Draa Valley
Transfer from Merzouga to Aït Benhaddou via Draa Valley
Morocco

Many date palms were damaged by a fire, but even so this is an inspiring place.

Exploring Marrakech's Wonders: A Private Guided Tour
Exploring Marrakech's Wonders: A Private Guided Tour
Marrakesh

I'm not sure we could have navigated all the souks without our guide. Marrakech is a must be experienced city

Quality of Experience
Guides, Drivers and Staff
Local specialist: Majid Mrabti
Majid
Majid Mrabti
Local specialist in Morocco & France | Replied on Nov 29, 2024

Hello Mark,
Thank you for sharing your wonderful Moroccan adventure with us! We're thrilled to hear that Ismael, your driver, and the local guides made your trip unforgettable. We're delighted that you enjoyed the unexpected surprises and delights along the way.
Thank you for choosing us, and we look forward to helping you plan your next adventure!
Warm regards,
Majid

Wonderful Trip in Morocco
Morocco | Nov 13 - Nov 18, 2024

KRISTIN
KRISTIN T.
Dallas, TX | Reviewed on Nov 24, 2024
My husband and I had a wonderful time in Morocco. Our main guide, Omar, was so friendly and took care of all our needs. He took videos and photos of our adventures that we will treasure. Our transportation was always clean and comfortable during the entire journey.  While in Chefchaouen, we took a private cooking class where we went grocery shopping and made traditional tajine. Our hosts were absolutely amazing and treated us like royalty. While our dish cooked, we were taken on the roof... Read more

My husband and I had a wonderful time in Morocco. Our main guide, Omar, was so friendly and took care of all our needs. He took videos and photos of our adventures that we will treasure. Our transportation was always clean and comfortable during the entire journey. 

While in Chefchaouen, we took a private cooking class where we went grocery shopping and made traditional tajine. Our hosts were absolutely amazing and treated us like royalty. While our dish cooked, we were taken on the roof top to admire the beautiful city which was definitely a trip highlight. 

Fez was a city beyond my wildest imagination and we had the perfect tour guide, Said, to show us around. I can not say enough about how wonderful and knowledgeable Said was during our walking tour. We explored the ceramic factory, tannery, and silk weaver. While weaving through the streets we tasted many local foods. 
We had such an amazing experience and Kimkim was a big part of making that happen. 

Hotel Reviews
Riad El Palacio
Chefchaouen

The rooms are comfortable enough. however, the bathrooms could use some updating.

Authenticity & Character
Location
Staff
During breakfast, the woman was rushing around attending to all tables while the men did not help her.
Cleanliness & Comfort
The toilet was off balance and requires fixing
Riad Farouzi Fes
Fes

This hotel is absolutely stunning. The staff are wonderful and helpful. Breakfast is everything you could want. Highly recommend.

Authenticity & Character
Absoultely stunning! Everything was so beautiful and perfect
Location
Walking distance to restaurants
Staff
They are all so friendly and helpful! They treated us like royalty
Cleanliness & Comfort
The room and indoor courtyard are stunning. So peaceful and beautiful
Hotel des Oudaias
Rabat
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Private Cooking Class w/ Souk Tour
Private Cooking Class w/ Souk Tour
Morocco

This was the highlight of our trip! Our hosts were absolutely amazing and treated us like royalty. While our dish cooked we were taken on the roof top to admire the beautiful city which was definitely a trip highlight.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
{{start_location}} to {{end_location}} via Volubilis
{{start_location}} to {{end_location}} via Volubilis
Morocco
Quality of Experience
Guides, Drivers and Staff
Transport
Guided Tour of Fes
Guided Tour of Fes
Fes

Fez was a city beyond my wildest imagination and we had the perfect tour guide, Said, to show us the city. I can not say enough about how wonderful and knowledgeable Said was during our walking tour. We explored the ceramic factory, tannery, and silk weaver. While weaving through the streets we tasted many local foods. 

Quality of Experience
Guides, Drivers and Staff
Transport
Afternoon Guided Tour of Rabat
Afternoon Guided Tour of Rabat
Rabat
Quality of Experience
Guides, Drivers and Staff
Transport
Orientation Walk & Free Afternoon in Chefchaouen
Orientation Walk & Free Afternoon in Chefchaouen
Chefchaouen
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Maryem Kouna
Maryem
Maryem Kouna
Local specialist in Marrakech | Replied on Nov 24, 2024

Hi Kristin,
Thanks so much for the great review! We are so happy to hear that you had an amazing experience with Omar and Said.
Thanks again for trusting us with your trip and we look forward to welcoming you back to Morocco in the future to experience our side of the Atlas Mountains!
Maryem, Omar, and the rest of the Morocco Immersion family.

Why travelers love kimkim

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