Kimkim Trip Reviews

4.8
Based on 17,220 ratings
Read 17,220 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Ecuador in January
Ecuador | Jan 14 - Jan 29, 2025

Christine
Christine S.
San Jose, CA | Reviewed on Feb 12, 2025
Our visit to Ecuador exceeded our expectations. Alvaro was detailed in his planning and offered options when booking accommodations and activities. Overall, his recommendations were excellent like the Lodge in the Yasuni National Park. I would go back there to visit again. Adres and Mariano, our guides there were very knowledgeable about the Amazonian animals and plants which made the trip exciting and rich.
We would highly recommend visiting Hacienda Zuletta, a beautiful hotel in the...
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Our visit to Ecuador exceeded our expectations. Alvaro was detailed in his planning and offered options when booking accommodations and activities. Overall, his recommendations were excellent like the Lodge in the Yasuni National Park. I would go back there to visit again. Adres and Mariano, our guides there were very knowledgeable about the Amazonian animals and plants which made the trip exciting and rich.
We would highly recommend visiting Hacienda Zuletta, a beautiful hotel in the Andes. It is set in the mountains with hiking, biking and horseback riding. Also, they make cheese on site which is served with every meal - quite delicious!
The Galapagos surprisingly, while beautiful, were a bit touristy for our taste. However, we enjoyed the Finch Bay Hotel - a luxury hotel on a snorkeling beach.
Alvaro met us at the end of the trip in Quito for a debrief. He is extremely professional and knows the country quite well. I'd recommend him strongly.

Local specialist: Alvaro Pereira
Alvaro
Alvaro Pereira
Local specialist in Quito, Ecuador | Replied on Feb 14, 2025
Hello Chris and Family! Thank you so much for your kind words! I'm really happy to confirm that your trip to Ecuador exceeded your expectations and that you enjoyed the incredible diversity of the country—from the depths of the Amazon to the highlands of the Andes and the unique Galapagos Islands. It was a pleasure helping you in crafting this journey, and I truly appreciate your feedback on the lodges, guides, and experiences. I’m especially glad you had a memorable time at Hacienda... Read more

Hello Chris and Family!

Thank you so much for your kind words! I'm really happy to confirm that your trip to Ecuador exceeded your expectations and that you enjoyed the incredible diversity of the country—from the depths of the Amazon to the highlands of the Andes and the unique Galapagos Islands.

It was a pleasure helping you in crafting this journey, and I truly appreciate your feedback on the lodges, guides, and experiences. I’m especially glad you had a memorable time at Hacienda Zuleta and Yasuni!

Your insights are invaluable, and I’ll keep them in mind for future travelers who prefer a less touristy experience in the Galapagos.

If you ever decide to return, I'd love to help plan another adventure tailored to your preferences.
Wishing you many more incredible travels ahead! Next time... Cuyabeno Wildlife Reserve!

Best regards,
Alvaro

Lucy was fabulous. Very attentive and helpful...
Thailand | Dec 29 - Jan 10, 2025

Vicky
Vicky P.
United Kingdom | Reviewed on Feb 12, 2025

Lucy was fabulous. Very attentive and helpful and created a wonderful bespoke trip for us! Would thoroughly recommend

Local specialist: Lucy Do
Lucy
Lucy Do
Local specialist in Vietnam | Replied on Feb 13, 2025

Hello Vickey,
Thank you for taking the time to share your experience with us! Your happiness brings me a lot of motivation and passion for my job. I have passed your compliments to our guide, driver, and operation team who will be delighted to know they made your trip memorable!
I wish you and your family all the best and hope to have another chance to accompany you on your next adventure in Asia!
Best wishes,
Lucy

The trip was awesome! Joseph did a great job...
Kenya | Jan 30 - Feb 5, 2025

A
Amber R.
Dallas, TX | Reviewed on Feb 12, 2025
The trip was awesome! Joseph did a great job of creating an itinerary that worked for myself and my 70 year old father. We were overjoyed with the trip of a lifetime! Read more

The trip was awesome! Joseph did a great job of creating an itinerary that worked for myself and my 70 year old father. We were overjoyed with the trip of a lifetime!

Hotel Review
Ashnil Mara Camp
Maasai Mara
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Maji Moto Maasai "Olpul" Bush Camp
Maji Moto Maasai "Olpul" Bush Camp
Maji Moto

This was our favorite activity! Camping out at the Bush Camp after slaughtering a goat was an incredible cultural experience.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Joseph Thuo
Joseph
Joseph Thuo
Local specialist in Nairobi, Kenya | Replied on Feb 12, 2025
Dear Amber, Thank you so much for your kind words and for sharing your experience! We're thrilled to hear that you had such an amazing trip—it was truly a pleasure crafting an itinerary that suited all of you. We're especially happy to know that Maji Moto Maasai "Olpul" Bush Camp was a highlight for you. It’s such a unique and immersive cultural experience, and I’m glad it left a lasting impression! If you ever decide to explore more off-the-beaten-path adventures, I’d love to help you... Read more

Dear Amber,

Thank you so much for your kind words and for sharing your experience! We're thrilled to hear that you had such an amazing trip—it was truly a pleasure crafting an itinerary that suited all of you.

We're especially happy to know that Maji Moto Maasai "Olpul" Bush Camp was a highlight for you. It’s such a unique and immersive cultural experience, and I’m glad it left a lasting impression!

If you ever decide to explore more off-the-beaten-path adventures, I’d love to help you plan another unforgettable journey.

Wishing you all the best, and safe travels in the future!

Best regards,
Joseph

Beautiful family friendly place to visit but.....
Patagonia | Dec 22 - Jan 6, 2025

C
Chris C.
Los Angeles, CA | Reviewed on Feb 12, 2025
Santiago, Chile and Argentina’s Patagonia region is beautiful and we had a wonderful time, but KimKim’s support overall did not meet our expectations for the trip. Major issues
– Detailed itinerary was not provided to us until we were already at the airport for the trip preventing us from reviewing and possibly identifying issues.
– The car rental was an open pickup truck. While it met the needs of having 4x4 drive and room for 5 adults, having a vehicle where luggage is in an...
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Santiago, Chile and Argentina’s Patagonia region is beautiful and we had a wonderful time, but KimKim’s support overall did not meet our expectations for the trip.

Major issues
– Detailed itinerary was not provided to us until we were already at the airport for the trip preventing us from reviewing and possibly identifying issues.
– The car rental was an open pickup truck. While it met the needs of having 4x4 drive and room for 5 adults, having a vehicle where luggage is in an unsecured area opened to the elements should not be offered or explicitly disclosed upfront. We discussed this with Flor at the beginning of the planning and told her we were not interested in having a truck. When we landed in Punta Arenas, with a long drive in front of us and it raining outside, we had to drive 30 minutes the opposite direction into town to find trash bags, which we had to use every time we changed locations throughout the trip.

Minor issues
- We were prepared for travel and had a car rented, but each activity included us to get picked up by a new vendor to drive us to a nearby site which we could have easily done (Repeated in Calafate for the Glacier boat, Chalten for the white water rafting, boat trip in Ushuaia, Penguin visit in Porvenir). We could of easily driven ourselves to these activities and two time these pickups potentially negatively impacted the experience (see below) and probably increased our cost.
- Pickup to Glacier boat ride in Calafate was almost 30 minutes late and as a result we were one of the last people boarding onto the boat and were sat in the worst seats possible (we were facing a wall where most had a window). We could of easily driven ourselves to the activity.
- Penguino National Park visit in Tierra del Fuego: KimKim was aware we were staying in Porvenir the night prior and Ushuaia the next night, and with the penguin exhibit approximately 1.5 hours on the way to Ushuaia, why did we hire a guide that didn’t even go into the exhibit, and was contracted to drive us back in the opposite direction of our day’s itinerary? BTW, the guide was good at sharing history about the region

Hotel Reviews
Holiday Inn Santiago - Airport Terminal
Santiago

Walking distance from baggage claim. Super friendly staff.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Estancia Tercera Barranca
Torres Del Paine

Its exactly as described, but understand there is not another food option within an hour drive, and gas within 2 hrs. The grounds are not as well cared for as the pictures. The views are beautiful and the staff very friendly.

Authenticity & Character
Location
Great view. If river isn't running high and you have 4 wheel drive you can be at the park in 30 min.
Staff
Tammy in the kitchen was very friendly
Cleanliness & Comfort
Local specialist: Flor Bonis

Chile planned by Kim Kim
Chile | Jan 16 - Feb 4, 2025

Brid
Brid I.
Chicago, IL | Reviewed on Feb 12, 2025
We enjoyed our time in Chile.
Starting off in Rapa Nui was a great side trip. Particularly going to the volcano where the statues are carved. Valparaiso was another great side trip where we met several artists and purchased their work.
Our self drive though the south and Patagonia was excellent with too many beautiful views and places to mention. Driving was very easy and safe.
Pucon and the area was good but beware of the traffic, it can really slow you down.
San Pedro Atacama was a real...
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We enjoyed our time in Chile.
Starting off in Rapa Nui was a great side trip. Particularly going to the volcano where the statues are carved. Valparaiso was another great side trip where we met several artists and purchased their work.
Our self drive though the south and Patagonia was excellent with too many beautiful views and places to mention. Driving was very easy and safe.
Pucon and the area was good but beware of the traffic, it can really slow you down.
San Pedro Atacama was a real highlight and we had a great guide for our stargazing and our mountain tours.
All in all our 3 weeks in Chile was a wonderful trip. All the places in planned by Kim Kim were worth the time and exploration.

Hotel Reviews
Dreams del Estrecho Hotel
Punta Arenas

Superb water pressure in the showers. Good location

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Gomero
Hanga Roa

Wonderful family run hotel. Very accommodating

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Angel Gutierrez
Angel
Angel Gutierrez
Local specialist in Santiago | Replied on Mar 02, 2025

Hi Brid!
Thanks for your review! It was great to meet you in Santiago we had a lot of fun :)
Im happy te hear your experience in Chile was great. Come back soon Amigos!
Best,
Angel

We loved Thailand.
Thailand | Feb 3 - Feb 11, 2025

Steph
Steph V.
New Hope, MN | Reviewed on Feb 12, 2025
We had another wonderful vacation with the help of Kim Kim. We were greeted by Neng for our first tour in Bangkok, and spent the next couple of days with him exploring temples, the floating market, the train market, China Town, and more. Neng shared so much information with us and was so hospitable. He made sure that we were well taken care of!
In Chiang Mai we visited the elephant sanctuary, which was such a fun day! The sanctuary was well organized, clean, and did a great job...
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We had another wonderful vacation with the help of Kim Kim. We were greeted by Neng for our first tour in Bangkok, and spent the next couple of days with him exploring temples, the floating market, the train market, China Town, and more. Neng shared so much information with us and was so hospitable. He made sure that we were well taken care of!
In Chiang Mai we visited the elephant sanctuary, which was such a fun day! The sanctuary was well organized, clean, and did a great job educating us on the elephants. They also took a to.n of fun pictures for us. We got to make medicine balls for them, feed them, play in the water with them, and give them a mid bath. We then finished the day with a buffet style lunch that was very good. I would highly recommend this elephant sanctuary.
Last we were off to Krabi. Our travel specialist was able to make a last minute change to our itinerary and add in a cooking class. We had so much fun and ate so much food!
Our Thailand vacation was amazing, and I am so grateful for the help of Ashley from Kim Kim for her work on all of the logistics to make sure that everything went seamlessly. She was quick to respond if issues arose, and made sure that the team handled things quickly.

Hotel Reviews
Panan Krabi Resort
Krabi

This hotel was amazing! It was extremely clean, we had a beautiful view of the ocean from our balcony, a great pool area (multiple pools), a delicious and very large breakfast buffet, and was in the perfect location. The staff were also extremely kind and welcoming. I would highly recommend this hotel!

Authenticity & Character
Not a lot of character, but it’s a resort and beautiful.
Location
Close to the beach and all the shops/restaurants, but tucked back down a short alley so it was quiet.
Staff
Cleanliness & Comfort
Rimping Village Chiang Mai
Chiang Mai

Staff were extremely friendly. They had a very nice pool area, and it was nice that they provided welcome drinks and daily afternoon snacks. The location was a bit off the beaten path so it was quiet, but a short 10 minute walk across the bridge to a more touristy area with tons of shops and restaurants. We got to enjoy local street food which was delicious. The beds were quite firm, but not horrible.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Silom Serene Hotel
Bangkok

Staff were extremely friendly. The hotel was very clean and was located in a very safe area close to a lot of shopping and food. The breakfast was good.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
One-hour Aromatherapy Hot Oil Massage at Oasis Spa Chiang Mai
One-hour Aromatherapy Hot Oil Massage at Oasis Spa Chiang Mai
Chiang Mai

The spa was very nice and the massage was relaxing.

Quality of Experience
Guides, Drivers and Staff
Transport
Half day Chiang Mai Elephant Jungle Sanctuary - Join tour
Half day Chiang Mai Elephant Jungle Sanctuary - Join tour
Chiang Mai

One of my favorite days in Thailand! The sanctuary was well organized, clean, and the guides were engaging, funny, and knowledgeable. We were able to interact with the elephants so much, creating amazing memories. Would highly recommend this activity!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Evening Wat Umong Temple and Chiang Mai City by night
Evening Wat Umong Temple and Chiang Mai City by night
Chiang Mai

This was our least favorite tour. Our guide didn’t do a great job explaining things to us. It was beautiful, but wouldn’t do it again.

Quality of Experience
Guides, Drivers and Staff
Transport
Maeklong Railway Market and Damnoen Saduak floating market  - Half-day
Maeklong Railway Market and Damnoen Saduak floating market - Half-day
Bangkok

Such a unique and fun experience to do both of the markets. Many made sure we got time to fully experience both markets and we had time to shop and snack on delicious food/smoothies.

Quality of Experience
Guides, Drivers and Staff
Transport
Bangkok evening street food tour
Bangkok evening street food tour
Bangkok

Neng took us to a variety of places and was able to suggest things that we had never heard of. Was such a fun evening, and loved that we ended it with a tuk tuk ride back to the hotel.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Half day combined Grand Palace Temples city tour
Half day combined Grand Palace Temples city tour
Bangkok

We learned so much. Was a great way to start our trip in Thailand.

Quality of Experience
Guides, Drivers and Staff
Transport
On time, safe, water available.
Local specialist: Ashley Nguyen
Ashley
Ashley Nguyen
Local specialist in Hanoi | Replied on Feb 12, 2025

Hello Steph,

Thank you so much for your time with so nice words! I'm glad to hear that and I will pass your compliments to our staff, the tour guide to improve the services every day.

It's my honor to be a part of your trip to make sure you have a wonderful time with memorable experience together. I hope to see you and have an opportunity to support you in the future to Thailand again with more inspiring activities or any Southeast Asia countries.

Thank you once again and wish you all the best!

Kind regards,
Ashley

Tamer with KimKim planned an amazing trip to Quito, Mindo, Amazon Basin in Yasuni NP and the Galapagos Islands
Galapagos Islands | Jan 18 - Feb 3, 2025

Mark
Mark A.
Grand Junction, CO | Reviewed on Feb 12, 2025
Tamer with KimKim planned an amazing trip to Quito, Mindo Rainforest, Amazon Basin and Galapagos !! It was a trip of a lifetime! He was so helpful planning the trip and answering all our questions. Everything went smoothly from beginning to end and he kept in touch the whole time we were there.
The guides for each part of our trip, Sebastion in Quito and Mindo, Pedro in at Napo Wildlife Center in Yasuni NP, and Carlos in the Galapagos were incredible and added so much to our experience....
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Tamer with KimKim planned an amazing trip to Quito, Mindo Rainforest, Amazon Basin and Galapagos !! It was a trip of a lifetime! He was so helpful planning the trip and answering all our questions. Everything went smoothly from beginning to end and he kept in touch the whole time we were there.
The guides for each part of our trip, Sebastion in Quito and Mindo, Pedro in at Napo Wildlife Center in Yasuni NP, and Carlos in the Galapagos were incredible and added so much to our experience. They had so much knowledge about the country, culture, and areas we visited.
The amount of wildlife and plants we saw were amazing! Caymans, giant river otters, monkeys, sloth, so many birds everywhere, bats, sea lions, penguins, sharks, rays, turtles, tortoises, frigate birds, iguanas and red and blue footed boobies...
The food, accommodations, and people on the Galapagos Endemic ship were awesome!
We highly recommend KimKim! Thank you for helping us create such beautiful memories!

Local specialist: Tamer Obeid.
Tamer
Tamer Obeid.
Local specialist in Quito, Ecuador | Replied on Feb 12, 2025
Dear Mark, Thank you so much for your wonderful review! I’m thrilled to hear that all of you. had an amazing trip. I’m so happy we were able to make it a memorable experience for you. It’s fantastic to know that Sebastián, Pedro, and Carlos enhanced your trip with their knowledge and passion for the places you visited. It’s also great to hear that you had the chance to see so much incredible wildlife and that the Galápagos Endemic ship exceeded your expectations. I truly appreciate your... Read more

Dear Mark,

Thank you so much for your wonderful review! I’m thrilled to hear that all of you. had an amazing trip. I’m so happy we were able to make it a memorable experience for you.

It’s fantastic to know that Sebastián, Pedro, and Carlos enhanced your trip with their knowledge and passion for the places you visited. It’s also great to hear that you had the chance to see so much incredible wildlife and that the Galápagos Endemic ship exceeded your expectations.

I truly appreciate your recommendation of KimKim, and I’m grateful for the trust you placed in us to help create a special adventure. I can’t wait to help you plan your next journey!

Best regards,
Tamer

This trip with my sister was the exact balanc...
Greece | Sep 28 - Oct 7, 2024

Sara
Sara O.
Eagan, MN | Reviewed on Feb 12, 2025
This trip with my sister was the exact balance of structure and freedom. I am in the process of booking another trip with KimKim because of the professionalism and ability to treat me/my sister as human beings and not just business partners. I would highly recommend this company and specifically Sienna who helped my sister and I enjoy one of the most unforgettable vacations in Greece. Next up is Normandy France. Read more

This trip with my sister was the exact balance of structure and freedom. I am in the process of booking another trip with KimKim because of the professionalism and ability to treat me/my sister as human beings and not just business partners.

I would highly recommend this company and specifically Sienna who helped my sister and I enjoy one of the most unforgettable vacations in Greece.

Next up is Normandy France.

Hotel Review
Chania Inn
Chania
Authenticity & Character
I still cannot believe how awesome this was and for the price
Location
Awesome
Staff
Cleanliness & Comfort
Activity Reviews
Imbros Gorge Hiking Day Trip
Imbros Gorge Hiking Day Trip
Chania

The Gorge was great. The bus ride and pickup process was weird

Quality of Experience
Guides, Drivers and Staff
Transport
Explore the South Beaches of Crete from Chania
Explore the South Beaches of Crete from Chania
Chania
Self-Guided Chania Old Town Walk
Self-Guided Chania Old Town Walk
Chania
Winery Dinner Under the Stars Experience
Winery Dinner Under the Stars Experience
Chania
Quality of Experience
Food
Guides, Drivers and Staff
I’m
Transport
Ancient Athens Acropolis & Mythology Walk
Ancient Athens Acropolis & Mythology Walk
Athens
Quality of Experience
Guides, Drivers and Staff
Transport
Self-Guided Neighborhoods Walk
Self-Guided Neighborhoods Walk
Athens
Quality of Experience
Local specialist: Siena Mueller
Siena
Siena Mueller
Local specialist in Kimkim HQ | Replied on Feb 12, 2025

Sara! It's so great to hear you and Bethany loved your Greece adventure so much you are planning another kimkim trip! ✨ I absolutely loved planning your sister trip as if it was my own! I hope to work together again in the future. Happy travels to Normandy! 💛

We went to Costa Rica for a combination of ch...
Costa Rica | Jan 18 - Feb 1, 2025

J
John M.
Windsor, CA | Reviewed on Feb 11, 2025
We went to Costa Rica for a combination of chill time along with wildlife. Holden and team did a nice job with that balance, planned activities with enough 'chill' time so we never felt especially rushed. I really appreciated that they assigned a person, Wilman, that we were in contact with on a almost daily basis via what's app. He helped us a number of times (including my wife got sick and we thought she might need to see someone. . It turns out she was fine but Wilman was useful in... Read more

We went to Costa Rica for a combination of chill time along with wildlife.

Holden and team did a nice job with that balance, planned activities with enough 'chill' time so we never felt especially rushed.

I really appreciated that they assigned a person, Wilman, that we were in contact with on a almost daily basis via what's app. He helped us a number of times (including my wife got sick and we thought she might need to see someone. . It turns out she was fine but Wilman was useful in researching our options if we had needed it), he also checked in every day or so to make sure we knew what was next (and in a few cases alerting us to a change in plans due to weather).

Overall our trip was great. We really enjoyed good weather, had fun beach time and saw a ton of animals.

Hotel Reviews
Tirimbina Rainforest Lodge
Sarapiquí

It's a pretty basic place in the middle of the rainforest (which, I guess makes it sort of exceptional in a lot of ways). This is a less touristy area and your choices are more limited. We rather enjoyed our stay with a patio outside and howler monkeys screaming in the morning. The rooms are, I guess you would say "Functional", and the restaurant area is sort of basic but you don't come here for the 5 start accommodations so it's fine.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Volcano Lodge, Hotel & Thermal Experience
San Carlos, Alajuela

This place is a resort style -- they have really nice grounds and that are well managed with plenty of tropical plants and a pretty active bird population who live there. Our unit had a private plunge pool heated by the thermal activity which was super nice -- we used it twice a day to relax (it was a really nice upgrade)

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Bosque del Mar
Playa Hermosa

Amazing location that is right on the beach. Rooms were spacious but they kind of looked into each other (Our balcony was sort of looking into someones bedroom) -- Not a problem as such but just worth noting. The beach access is amazing though, don't bother with the breakfast ($60 per person for a buffet!?) -- we went to a local place or just up to the market to get some staples. The bar was nice for lunch/dinner though and reasonable.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Cloud Forest Lodge
Monteverde

Great views, nice rooms, nice restaurant & bar area with amazing sunsets over the pacific ocean (or, depending on the weather you can watch clouds envelop the forest below) It's a bit of adventure to get here (windy roads that with lots of potholes) but it's worth it once you arrive!

Poas Volcano Lodge
Vara Blanca

This is a cool, kind of funky place. We were only there one night (which is probably about as much time as you'll want to spend.. it was cold!) but enjoyed it. If you go read the history of this place... it's pretty interesting.

Aguas Claras
Puerto Viejo

Oh my god -- It is a bit of Heavanin an otherwise busy area with a semi-private beach and amazing service. Huge rooms with outdoor showers, yes!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Night Excursion in Rainforest and Wild Frog Sanctuary
Night Excursion in Rainforest and Wild Frog Sanctuary
Arenal/La Fortuna

I love night walks and this was no exception - -- Pretty much all we saw were frogs but that is OK since there are a lot of fun frogs to spot.

Monteverde Cloud Forest Reserve Guided Hike
Monteverde Cloud Forest Reserve Guided Hike
Monteverde

The reserve only let's in a limited number of people (200?) but we were in the guided group so we got in easily. We had to get there early to check in and they bus you to the reserved (maybe a 5 minute drive). The guide did is good job of describing the wildlife and was good at showing us flora and fauna.

Privately Guided Naturalist Hike at La Selva Biological Station
Privately Guided Naturalist Hike at La Selva Biological Station
Sarapiquí

This is an all day session with guides who are experienced. We had a private tour and the guide had an apprentice who was in training so four of us total. He really had a good understanding of the wildlife and was great at finding them with his monucular.

Quality of Experience
Guides, Drivers and Staff
Horseback Riding to the Waterfall
Horseback Riding to the Waterfall
Arenal/La Fortuna

we enjoyed the riding and the horses and gear were well cared for. The hike down to the waterfall is steep (but doable) -- I would suggest you bring a pair of water shoes if you want to cross the river.

Morning Sailing and Snorkeling Adventure
Morning Sailing and Snorkeling Adventure
Costa Rica

A super chill day on a boat with some swimming and cave exploring.

Coffee & Chocolate Tour
Coffee & Chocolate Tour
Costa Rica

There are a lot of coffee/chocalte tours and I thought it would be sort of forumalic but our tour guide was really good energy and it was fun to do the tour (even though it's a bit touresty it didn't feel like it) The place had an amazing set of wild birds who were flying around which was also a lot of fun. We were two adults and had a blast but you could bring even young kids and I think they would enjoy themselves.

 Countryside Horseback Ride
Countryside Horseback Ride
Monteverde

This is a real farm -- you drive up and there are dogs, random chickens and donkeys walking around and the folks who work there are basically the farmers -- only a few spoke English but it was a really fun experience. The day we went was spectacular as we tromped through the cloud forest with the dogs running with us and we even got to see them manage some cattle (with the dogs) at one point as they were blocking the way. Yummy snack at the end for a really authentic experience.

Quality of Experience
Guides, Drivers and Staff
Kayak Adventure & Rainforest Hike in Punta Uva
Kayak Adventure & Rainforest Hike in Punta Uva
Puerto Viejo de Talamanca

Amazing kayak on the river.. It's a super slow river (almost a lake!) so it doesn't take much effort to Kayak either direction - It is also popular for kayaking so there were other people but it really wansn't too crowded. We saw sloths, alligators, a lot of turtles, bats, birds. After the Kayak the guide took us on a short hike (probably about 45 minutes) -- I was initially thinking we could probably skip the walk but I'm glad I didn't -- a ton more wildlife and some really nice views so well worth it.

Arenal Volcano & 1968 Reserve Guided Hike
Arenal Volcano & 1968 Reserve Guided Hike
Arenal/La Fortuna

Of all of this things we did on our two week trip this was, by far, the most disappointing. You go up to an area and walk among the old lava flow but it's not really that remarkable(?) -- it's a rocky terrain with plants that are growing back (to the extent that it's hard to notice it was a lava flow in 1968 -- that is sort of interesting in how fast the plants have come back) then you walk back around a somewhat unremarkable lake. This was also the largest group thing we did (maybe 30 people -- they had two guides so maybe ~15 people per guide) but even if it had been private it would have been pretty unremarkable. The guide told us he's only seen the volcano clearly twice -- He's probably been doing it for at least 1 year (probably 2) so.. yea.....

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Holden Ketchum
Holden
Holden Ketchum
Local specialist in Cartago, Costa Rica | Replied on Feb 11, 2025
John,
Thank you for taking the time to write a detailed and thoughtful review. Your thoughts on each hotel and activity will help us plan for future travelers!
I'm glad to hear that you had a successful trip to Costa Rica and that Wilman was able to offer reassurance and guidance for your medical situation. I am also very happy to hear that you enjoyed your time at Finca Madre Tierra and their wonderful horses. They are a genuinely unique experience in Costa Rica. The same holds true for... Read more

John,
Thank you for taking the time to write a detailed and thoughtful review. Your thoughts on each hotel and activity will help us plan for future travelers!

I'm glad to hear that you had a successful trip to Costa Rica and that Wilman was able to offer reassurance and guidance for your medical situation.

I am also very happy to hear that you enjoyed your time at Finca Madre Tierra and their wonderful horses. They are a genuinely unique experience in Costa Rica. The same holds true for Aguas Claras, an authentic Tico experience in the Caribbean!

Thank you again for trusting us to plan and organize your trip. I hope you have many wonderful memories of your time in Costa Rica!

Thank you
Holden Ketchum
Serendipity Adventures

KimKim did an incredible job planning our tri...
Galapagos Islands | Jan 24 - Jan 30, 2025

Carey
Carey A.
Ashburn, VA | Reviewed on Feb 11, 2025

KimKim did an incredible job planning our trip. Their communication was excellent. When we wanted to change something at the last minute, they got it done. Fast! I will absolutely use their services again and will tell others to use them too. Shout out to Jacquie and Alvaro! Thank you both so much for showing us the best parts of the Galapagos!! ❤️

Local specialist: Alvaro Pereira
Alvaro
Alvaro Pereira
Local specialist in Quito, Ecuador | Replied on Feb 12, 2025

Dear Carey,

We are beyond grateful for your amazing review.

We are really happy that you had an incredible trip and that our team played a part in making it even more special.

We truly appreciate your recommendation and would love to help you plan another unforgettable adventure, wherever your travels take you next, maybe the Amazon?

Alvaro, Jacquie and the Responsible Travel Team

Fabulous
Vietnam | Jan 4 - Jan 17, 2025

Rhina
Rhina B.
Seattle, WA | Reviewed on Feb 11, 2025
I had an amazing experience with all the touring. Our tour guides are very accommodating and most are on time. They respected our time and they made sure to take a photo of us, I’m guessing this is a proof that we got picked up and dropped off 😊
The only comment and recommendation I have for the tour is to let the travelers know that there are shops in the tour area and that cash must to have as there is no ATM machine or use of credit cards available in the tour area/ destination....
Read more

I had an amazing experience with all the touring. Our tour guides are very accommodating and most are on time. They respected our time and they made sure to take a photo of us, I’m guessing this is a proof that we got picked up and dropped off 😊
The only comment and recommendation I have for the tour is to let the travelers know that there are shops in the tour area and that cash must to have as there is no ATM machine or use of credit cards available in the tour area/ destination.
Overall the tour is phenomenally beautiful.

Hotel Reviews
Le Journey Halong Cruise

You can tell the ship/boat is aging but they kept it clean and organized. The 17 crew member and the manager/captain done a tremendously well on the journey. The captain/ manager is well English and well spoken, he is very knowledgeable about the tour and history. Very accommodating to request and mandate. Some diverse groups are stubborn but he was able to hold his guard well and kept it up as planned. The only thing that I can see is that was a constant concern and struggle with the crew’s are getting everyone a hot water request and getting the coffee hot and ready on time. This is something to improve to the services needed in the journey to make everyone happy and comfortable drinking their coffee. 😊 especially in very cold morning and night.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hanoi Matilda Hotel
Hanoi

Very clean and sophisticated design. On spot massage and the front desk staff Micheal made are stay even more satisfying and comfortable even for only night. We wished we had stayed longer but we had a drive to Halong Bay. ATM outside- very convenient. Restaurant and shops surrounding. The only thing is the traffic, because it’s a busy area and the street are narrow.

Authenticity & Character
Location
Staff
Micheal- he went above and beyond. Our expectations were high met and he was exemplar. Employee like him deserves to be recognize.
Cleanliness & Comfort
King Fivitel
Da Nang

The hotel is located in the Main Street which is busy and a busload of guys are happened to there when we were staying. First, they made a mistake giving us a wrong reservation room which they moved us to another room that smells smoke. The hallway is very narrow and small so while waiting for the elevator you can hear the conversation from all the rooms adjacent to the elevator. I like the most was the bathroom that has a window view.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Kokotel Krabi Ao Nang

Accessible to main strip and the beach where the day trips for island hopping.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
De Charme Hotel
Amphoe Muang, Si Phum, Chiang Mai

The location is great for night walks, dine in and also massage. The hotel was very accommodating, they even let us use the bathroom and pool even after we checked out to change from out water trip adventure.

Authenticity & Character
Location
Staff
The front desk short lady
Cleanliness & Comfort
The Quart Ruamrudee
Bangkok

The only comment I had was that the shower door doesn’t closed all the way.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
There’s not that many places to eat but there’s a small business center that has a good massage.
Local specialist: Tina Oo
Tina
Tina Oo
Local specialist in Thailand | Replied on Feb 11, 2025

Hi Rhina,

Thank you so much for your thoughtful feedback. I'm thrilled to hear that you had such a wonderful time during the trip. It was truly a pleasure to assist you!

Best regards,
Tina

KimKim does it again
Australia | Jan 23 - Feb 4, 2025

Charlie
Charlie K.
Hilo, HI | Reviewed on Feb 11, 2025
Through no fault of our planner, Paula, planning with three tavlers can be unweildly at times and arduous at best. She did well to manage the circus but spotty miscommunication had its challenges on both sides. Once arriving at each location, mind you we had 5 intracontinental flights, pick up for hotel transport was easy, flawless, classy and often filled with city tips and history by our drivers. Hotels were all amazing. 4.5-5 star. Great views of lakes, oceans or harbours, and amazing... Read more

Through no fault of our planner, Paula, planning with three tavlers can be unweildly at times and arduous at best. She did well to manage the circus but spotty miscommunication had its challenges on both sides.

Once arriving at each location, mind you we had 5 intracontinental flights, pick up for hotel transport was easy, flawless, classy and often filled with city tips and history by our drivers.

Hotels were all amazing. 4.5-5 star. Great views of lakes, oceans or harbours, and amazing included breakfast buffets. Locales allowed for dining and shopping ease.

The itinerary was chalk full of each locations showcased must sees.

All our guides were professional, articulate and experts at their craft. Their delivery, authentic and genuine. A couple, also validated our next activities, going forward, saying that they were choice selections.

We found enough spare time to chill or create our own town, cultural or shopping experience.

The Intercontinental Sydney provided stunning views of the Harbour Bridge (whuch I climbed),and Opera House, ( which we attended La Traviata). Both were personally pre arranged by us.

The trip was so amazing and super memorable. A couple of things were weather deterred, cancelled or unviewable
but it did not dampen our efforts to see, alter or be flexible to a shift or just enjoy the moments and places we were visiting.

Each city,... not a bad meal or glass of wine.
Thank Paula, Mahalo for the great guidance and high level of activies. We appreciate the private transport, small group activities and the activities that were of high quality.

Hotel Reviews
Crystalbrook Flynn
Cairns

Ocean view. Great rooms

Authenticity & Character
Location
Staff
Cleanliness & Comfort
InterContinental Sydney by IHG
Sydney

Amazing 5 star hotel. You felt it in every aspect. Service, view food and rooms. I'd stay there again fir sure.

Authenticity & Character
Location
Close to opera house, botanical garden and Harbour Bridge.
Staff
Cleanliness & Comfort
Scenic Suites Queenstown
Queenstown

Little quirky layout. One area for 4 elevators and long walk to our room

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Could do laundry. That was a plus
M Social
Auckland

Great location and view. Very modern

Authenticity & Character
Location
Close to ferry and restaurants
Staff
Cleanliness & Comfort
Activity Reviews
Full Day Silverswift Cruise - Snorkel Great Barrier Reef From Terminal
Full Day Silverswift Cruise - Snorkel Great Barrier Reef From Terminal
Australia

Unfortunately it was cancelled due to weather. The 1 start rating is in no way indicative of the experience. We had none, but we were refunded. All good. We went to the Aquarium, lunch and shopped instead.

Sydney Opera House Tour
Sydney Opera House Tour
Sydney

So educational and worth an easy hour of your time. Behind the scenes of the structure and it's history

Quality of Experience
Guides, Drivers and Staff
Transport
Half Day Wilderness Safari - Jetboat
Half Day Wilderness Safari - Jetboat
Queenstown (NZ)

Exhilarating. Great joyride with outstanding views. Should not be missed

Quality of Experience
9th
Guides, Drivers and Staff
Transport
The ride out and back let's you see more of the lake and countryside
Full Day Milford Sound Glass Roof Van/CruiseVan
Full Day Milford Sound Glass Roof Van/CruiseVan
Queenstown (NZ)

Epic. Our bus driver was flawless. Beautiful country. We opted, on our own, to fly back to Queenstown. Best choice. The experience in the 10 seater cessna was priceless.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Skyline Gondola Ride
Skyline Gondola Ride
Queenstown (NZ)

Great vistas but we had to buy three luge tickets minumum when only I wanted to do it in my group. We ended up not doing the luge

Quality of Experience
Guides, Drivers and Staff
Transport
Afternoon Flavours of Our City (Shared Small Group Walking Tour)
Afternoon Flavours of Our City (Shared Small Group Walking Tour)
Auckland

Our guide was authentic and entertaining. The foods were perfect. We enjoyed ourselves. Great set up.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Paula Adams
Paula
Paula Adams
Local specialist in California and Australia | Replied on Feb 12, 2025

G'day Charlie,

Thank you for sharing your feedback and experiences from your recent vacation to Australia and New Zealand. I am truly grateful. Your feedback is invaluable, and I'm delighted to hear that you had a memorable experience with the exception of missing the Outer Barrier Reef Tour.

It was a pleasure assisting you and Susan in planning your journey, and I appreciate your trust in our services. Should you have any future travel plans, please don't hesitate to reach out.

Take care and please keep in touch.
Cheers,
Paula

Personalized itinerary
Colombia | Jan 20 - Feb 5, 2025

D
Denise S.
Denver, CO | Reviewed on Feb 11, 2025
Michael Gold with KimKim organized a very personalized itinerary for us. He was always available on Whats App when we had questions. We experienced a nice variety of experiences in Columbia and had quick and easy transfers between the activities. We felt very safe and welcome in the country. The guides all spoke English and were knowledgeable and helpful at all times. Read more

Michael Gold with KimKim organized a very personalized itinerary for us. He was always available on Whats App when we had questions. We experienced a nice variety of experiences in Columbia and had quick and easy transfers between the activities. We felt very safe and welcome in the country. The guides all spoke English and were knowledgeable and helpful at all times.

Hotel Reviews
GHL Hotel Armería Real
Cartagena

Nice location where we could walk through the Getsemani area and also the old historical district. The staff was very helpful. Pool on roof was refreshing and had a great view.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Chiniuu

When we arrived we didn't like our room and the staff upgraded us to nice room on the second story with a beautiful room with a view of the beach and two swim pools. The hotel was advertised as 4 star but we felt it was more like a 3 star. The wifi didn't work unless we walked over to the restaurant. At one point we were locked in the room for over an hour because of old locks. The staff was kind and did their best and actually changed out the lock that same day and even provided us with a free dinner which was one of the best dinners we had on the whole trip. The restaurant was slow but the food was amazing.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Senda Koguiwa
Santa Marta

A beautiful hotel with very nice landscaping and swim pool. Big clean room. Nice restaurant next to the pool.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Movich Casa del Alferez
Cali

Modern hotel with nice restaurant. It was a nice retreat in the middle of our trip.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Homestay in Silvia

An interesting stay with a local couple in their home. Clean and comfortable room. Hostess Vivi was super kind and friendly.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Camino Real

The staff was helpful in moving us to an inside courtyard room which was quieter. Great old building right next to the downtown plaza.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Finca El Maco
San Agustin

We stayed in the Tiki hut which was fun. Outdoor shower with tropical flowers and bird sounds was fun. Restaurant on sight was good. Not close to town though.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel De La Opera
Bogotá

Great location! Nice rooms in historical building. Friendly and helpful staff.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Social Dinner-Experience: Colombian Food
Social Dinner-Experience: Colombian Food
Bogotá

A highlight of the trip. We were a little concerned about what was going on the drive and the arrival at an apartment building. Once we got into the apartment we were treated to a very special dinner made by two cooks and a kind hostess. It was fun getting to see a modern apartment in Bogota suburbs. The hostess was very helpful and told us about the local fruit and vegetable market which we visited the next day on our own.

Quality of Experience
Food
Excellent!
Guides, Drivers and Staff
Transport
Bogotá Walking Tour
Bogotá Walking Tour
Bogotá

There was confusion and miscommunication several times on the tour where we didn't understand what was included and what we really wanted and expected. At the end we felt disappointed we didn't get more history of Bogota and Columbia.

Quality of Experience
Guides, Drivers and Staff
Transport
Visit the Salt Cathedral at Zipaquira
Visit the Salt Cathedral at Zipaquira
Colombia

We wished we had skipped this activity because it took so much time to drive their and back.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Michael Gold
Michael
Michael Gold
Local specialist in San Agustín, Huila, Colombia | Replied on Feb 11, 2025

Dear Denise,
We’re so glad that you enjoyed your trip through Colombia and felt safe and welcome throughout. It’s great to hear you enjoyed the unique accommodations and that the team at Chiniuu was able to improve your stay. We also appreciate your honest feedback on the walking tour in Bogotá - this helps us refine our recommendations for future travelers. And we’re thrilled the Social Dinner was a highlight for you!
Thanks again for traveling with us, and we’d love to help plan another adventure in the future!
Best,
Michael & The Chaska Tours Team

Fantastic Greece Journey
Greece | Feb 1 - Feb 9, 2025

Melanie
Melanie D.
Ashburn, VA | Reviewed on Feb 11, 2025
The KimKim team was on top of it all from the get go. They very much listened to what we wanted and we got a great itinerary. Besides the beauty of the Greek landscape, the sights we saw were sublime. What made it all even better were the wonderful guides we had. Special shout outs to our hiking guide Helen who provided us with a country lunch of home made goat cheese, olives and bread, Maria who shared her incredible knowledge during our 6 hour tour of Athens and the Acropolis, and... Read more

The KimKim team was on top of it all from the get go. They very much listened to what we wanted and we got a great itinerary. Besides the beauty of the Greek landscape, the sights we saw were sublime. What made it all even better were the wonderful guides we had. Special shout outs to our hiking guide Helen who provided us with a country lunch of home made goat cheese, olives and bread, Maria who shared her incredible knowledge during our 6 hour tour of Athens and the Acropolis, and Ekaterina who was an enthusiastic fountain of knowledge for our tours of Mycenae and Epidaurus. Our drivers were great and very service oriented. And the hotels were well located and well appointed. KimKim was with us every step of the way. We will definitely use the service again.

Activity Reviews
Private Mycenae & Epidaurus Day Trip
Private Mycenae & Epidaurus Day Trip
Nafplio

Ekaterina was a stellar guide. Deeply knowledgeable, very enthusiastic and a lot of fun. She was incredibly dedicated and we learned so much from her about the architecture and how the Greeks did it (or how we still often do not know how they did it). We appreciated the time allotted to tour the ruins on our own, armed with the thorough overview. It was a good way to do the tours.

Quality of Experience
Guides, Drivers and Staff
Transport
Private Acropolis & Highlights Walk with Food Tastings
Private Acropolis & Highlights Walk with Food Tastings
Athens

Our guide Maria was terrific. She had a degree in the Classics so was incredibly knowledgeable. Her explanations were so great that they served us well when we came back to Athens for our last evening and went to the Acropolis museum. She was an excellent guide who spends her free time going on other tours so she can learn and grow in her job. The dedication paid off for us.

Quality of Experience
Guides, Drivers and Staff
Guided Olive Grove Hike to Chrisso Village
Guided Olive Grove Hike to Chrisso Village
Delphi

The guide was amazing and we had a wonderful day absorbing the countryside. It was a terrific counterpoint to the afternoon that we spent at Delphi. One of the best days we have ever had on any vacation.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Gustavo Camperos
Gustavo
Gustavo Camperos
Local specialist in Kimkim HQ | Replied on Apr 02, 2025
Thank you so much for your wonderful review! I’m thrilled to hear that your trip to Greece exceeded expectations and that the itinerary we crafted together was a perfect fit for you. It’s great to know that the guides—Helen, Maria, and Ekaterina—made such a lasting impact, and I’ll be sure to pass along your kind words to them. I’m also so happy that the drivers and hotels met your needs, and that you felt supported every step of the way. It was a true pleasure working with you, and I can’t... Read more

Thank you so much for your wonderful review! I’m thrilled to hear that your trip to Greece exceeded expectations and that the itinerary we crafted together was a perfect fit for you. It’s great to know that the guides—Helen, Maria, and Ekaterina—made such a lasting impact, and I’ll be sure to pass along your kind words to them. I’m also so happy that the drivers and hotels met your needs, and that you felt supported every step of the way.

It was a true pleasure working with you, and I can’t wait to help you plan your next adventure. When you’re ready for another unforgettable journey, we’ll be here to make it happen!

Loved the Trip, the activities were really co...
Colombia | Jan 29 - Feb 8, 2025

C
Casey P.
Atlanta, GA | Reviewed on Feb 10, 2025

Loved the Trip, the activities were really cool. the glamping in the coffee region was fantastic. Only drawback sometimes was commute to / from activities. Would like to waste less time in the car if possible.

Local specialist: Margarita Moreno
Margarita
Margarita Moreno
Local specialist in Bogota | Replied on Feb 11, 2025
Hola Casey!
Thank you so much for sharing your feedback! We’re thrilled to hear you and Marcela loved the trip and had a fantastic time, especially the glamping in the Coffee Region.
We get your point about the commutes. Colombia’s landscapes are stunning, but we know that spending too much time in the car can be a bit much. We appreciate your insight, and we’ll keep this in mind to craft even smoother itineraries next time, more adventure, less time on the road! We’d love to have you both... Read more

Hola Casey!
Thank you so much for sharing your feedback! We’re thrilled to hear you and Marcela loved the trip and had a fantastic time, especially the glamping in the Coffee Region.

We get your point about the commutes. Colombia’s landscapes are stunning, but we know that spending too much time in the car can be a bit much. We appreciate your insight, and we’ll keep this in mind to craft even smoother itineraries next time, more adventure, less time on the road!

We’d love to have you both back in Colombia soon for another unforgettable journey. There’s still so much more to discover!

Margarita

Stig was an excellent guide
Norway | Jan 28 - Feb 3, 2025

Eric
Eric B.
Minneapolis, MN | Reviewed on Feb 10, 2025
Stig was an excellent guide in Oslo. We learned a lot on our tour. Read more

Stig was an excellent guide in Oslo. We learned a lot on our tour.

Hotel Reviews
Scandic Grand Tromsø
Tromsø

Location was great. One elevator and very small. Room was comfortable. Breakfast was just ok.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Radisson Blu Airport Hotel, Oslo Gardemoen
Gardemoen

Great hotel right next to the airport.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Thon Hotel Opera
Oslo

Central location. Good food. Helpful staff. Comfortable room.

Authenticity & Character
Location
Short walk from the train station
Staff
Cleanliness & Comfort
Activity Review
Explore Oslo's Hidden Gems with a Local Expert
Explore Oslo's Hidden Gems with a Local Expert
Oslo

Our guide, Stig, was awesome.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Tom Christer Larsen
Tom Christer
Tom Christer Larsen
Local specialist in Oslo, Norway | Replied on Feb 11, 2025

Hi Eric.

Happy to hear you liked the guided tour with Stig, I agree he is a very cool guy :)
And how great with the pics you have posted, looks great. And Northern Light!

Its very nice you had a great trip here in Norway.

All the best.

Best regards,
Tom

Amazing 3-week trip to Peru arranged and managed by Peruvian Soul
Peru | Jan 8 - Jan 28, 2025

John
John O.
Flagami, FL | Reviewed on Feb 10, 2025
Our 3-week trip to Peru in January (rainy season!) was spectacular from beginning to end because of the care and attention from Ann Godoy at Peruvian Soul. We found Ann on the kimkim.com platform for the complexity of trip planning because we wanted to visit so many places. She worked closely with John to tailor the trip to what we wanted to do. She gathered a lot of info about our choice of a daily schedule, hotel types/levels, and much more. The itinerary was perfect for us! -2... Read more

Our 3-week trip to Peru in January (rainy season!) was spectacular from beginning to end because of the care and attention from Ann Godoy at Peruvian Soul.

We found Ann on the kimkim.com platform for the complexity of trip planning because we wanted to visit so many places. She worked closely with John to tailor the trip to what we wanted to do. She gathered a lot of info about our choice of a daily schedule, hotel types/levels, and much more.

The itinerary was perfect for us!

-2 days in Lima (met by Ann and Andres) with 1 full day of touring with Blanca who was a great guide.

-Abraham took us back to Lima airport for our flight to Puerto Maldonado.

-Met at the airport by Oscar (guide from River Expeditions) who helped us shift our luggage for the boat trip to Tambopata (Amazon basin) for 4 days at the Posada Amazonas. Oscar was an excellent guide and John, a birder, was thrilled to see so many new bird species. We did have one full day of heavy rainstorms, but other days were short rain showers that didn’t affect our expedition plans. [Note that the lodge’s website isn’t updated to state that it now has electricity 24/7 in the guest rooms, and its internet (in the common area) was quite good but occasionally went off because of storms.]

From Puerto Maldonado airport, we flew to Cusco and were met by Miguel and driver, Ronald who took us to the Sacred Valley and the first of the 3 Casa Andina hotels (excellent) we stayed in. We had very good weather and not much rain. Miguel was an excellent guide and easily sensed what level of activities we could do as we were adjusting to altitude. And gave us history and cultural info on the Inca and Spanish eras in small chunks, which was helpful and made it easier to absorb.

After 3 days in the Sacred Valley, we spent an overnight in Machu Picchu (taking the train with Miguel who was our guide there too) with bright sunshine (despite predictions of rainstorms) for our 1600-step climb up to MP and the tour there. And then back to Cusco (and Casa Andina hotel in an historic building) for 3 days of touring with Miguel. Ronald’s driving was masterful, and he was very attentive to us.

We then flew from Cusco to Arequipa, met by Gerber and driver Diego. Our 3rd Casa Andina hotel was in the old mint (historic) building. Just lovely. We had a walking tour of Arequipa with Gerber, and it gave us so much perspective on why Arequipa is known for its architecture and is considered to be a European city.

Sergio and river Benigno collected us from the hotel for a drive to Colca Canyon with amazing tours stops along the way. (John got to see even more birds and we saw vicuna and guanacos in the wild.) We stayed 2 nights and mostly had no rain and quite a bit of sun. The highlight was driving to the lookout point for the condors – and arriving to see 7 condors soaring over the space of an hour (rare for the rainy season).

From there, we made our return to Lima and back to the US.

Ann gave us individual care and attention before we left the USA. And the in-country service was what we needed. We were met at every location (primarily flights) by the guide (and often, a driver), and they also delivered us to the airports when we were departing

We set up a Whatsapp group before we departed the US connecting us to Ann and Jesus (our emergency contact) who answered our weekend questions. That was invaluable as we needed boarding passes and guide contact info.

The full trip details were on the kimkim platform which was pretty easy to use and had most of the details we needed.

An amazing trip that exceeded our expectations!

Hotel Reviews
Colca Lodge
Cercado, Yanque

Colca Lodge was delightful with its natural surroundings and the rushing river. We really enjoyed the onsite hot springs and the tranquility of having them mostly to ourselves. It was a serene and rejuvenating part of our trip.

Casa Andina Premium Arequipa
Arequipa

Casa Andina Premium Arequipa was conveniently located in the middle of the city but provided a unique rooftop view of snow-capped volcanoes. The city setting was central for sightseeing, and discovering the rooftop views was an unexpected highlight.

Casa Andina Premium Valle Sagrado
Urubamba

Casa Andina Premium Valle Sagrado was perfect for bird lovers like us. The expansive property offered plenty of space for bird watching and exploring, and we enjoyed the serene environment. It was a great retreat away from the hustle of travel, and the setting was simply beautiful.

Posada Amazonas Lodge
Puerto Maldonado, Madre de Dios

Posada Amazonas Lodge offered a truly authentic Amazon experience. Our room had one wall completely open to the jungle, allowing us to hear monkeys and birds while being surrounded by nature. We loved the natural setting, but be careful about water consumption!

Activity Review
Andean Textiles with Parobamba Community
Andean Textiles with Parobamba Community
Peru

The visit to the Parobamba Community for the Andean textiles experience was fantastic. We got to see a demonstration of how textiles are made, and enjoyed interacting with the local community. The villagers even performed a traditional dance for us, which was a delightful surprise. It was a fantastic way to connect with the culture and meet locals.

Local specialist: Anne Godoy
Anne
Anne Godoy
Local specialist in Lima | Replied on Feb 24, 2025

Hi John & Sue,

It was truly a pleasure helping you craft and organize your trip to Peru! I’m especially glad we had the chance to meet in Lima—it made your visit even more special for us.

Thank you so much for taking the time to share your kind words. We truly appreciate it! It was exciting to go through every detail of this journey, and it makes me so happy to know you both had a wonderful experience.

Wishing you the very best on your future travels, and I hope our paths cross again someday! 😊

Best regards,
Anne

The best and greatest tour guide is Vicky of ...
Australia | Jan 20 - Feb 3, 2025

Karey
Karey H.
Los Angeles, CA | Reviewed on Feb 10, 2025
The best and greatest tour guide is Vicky of VIO and KImKim.
Vicky was always quick to provide assistance when we needed it.
We were happy with Vicky's selection of Hotels and Activities.
Please let her know how we feel about her services,
Sincerely,
Karey Hobbs and the Travel Crew
Read more

The best and greatest tour guide is Vicky of VIO and KImKim.
Vicky was always quick to provide assistance when we needed it.
We were happy with Vicky's selection of Hotels and Activities.
Please let her know how we feel about her services,
Sincerely,
Karey Hobbs and the Travel Crew

Hotel Reviews
QT Auckland
Auckland
Authenticity & Character
Location
Staff
Cleanliness & Comfort
SKYE Suites Sydney
Sydney
Hilton Melbourne Little Queen Street
Melbourne

The best part of our stay was the Daily Buffet Breakfast. Thank you!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Reef House Adults Retreat
Palm Cove
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Great Ocean Road Scenic Tour Private Car
Great Ocean Road Scenic Tour Private Car
Melbourne

The Drive was very long and therefore, very tiring, however, we really liked our driver and guide. The vehicle was small and uncomfortable.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Vicky Steinhardt
Vicky
Vicky Steinhardt
Local specialist in Noosa, Australia | Replied on Feb 10, 2025

Dear Karey and the Travel Crew,
Thank you so much for your kind words! It truly means the world to hear that you had such a wonderful experience. I’m so glad you were happy with the hotels and activities we selected—it was a pleasure helping you plan your trip!
I hope you all made fantastic memories along the way
Wishing you all more amazing travels ahead!
Warmest regards,
Vicky 😊

The trip was absolutely amazing! The cooking ...
Galapagos Islands | Jan 17 - Jan 27, 2025

Carolyn
Carolyn O.
Ashburn, VA | Reviewed on Feb 10, 2025
The trip was absolutely amazing! The cooking class in Quito with Denis was delicious and fun. We enjoyed visiting the markets with Denis and he is so knowledgeable and fun.
Once aboard My Angel, the service was incredible ( as were all the smooth transfers). I loved the hot chocolate and towels when we got back from snorkeling.
The amount of wild life we saw was amazing! Sea lions, penguins, sharks, rays, turtles, tortoises, frigate birds, iguanas and blue footed boobies!!!!
Andre our...
Read more

The trip was absolutely amazing! The cooking class in Quito with Denis was delicious and fun. We enjoyed visiting the markets with Denis and he is so knowledgeable and fun.
Once aboard My Angel, the service was incredible ( as were all the smooth transfers). I loved the hot chocolate and towels when we got back from snorkeling.
The amount of wild life we saw was amazing! Sea lions, penguins, sharks, rays, turtles, tortoises, frigate birds, iguanas and blue footed boobies!!!!
Andre our guide was incredible. So funny, knowledge and just a pleasure to be around!
Paula did a fabulous job with dining room, bar etc. Housekeeping was fabulous. You take a nap, come back to room and beds been made again! So clean.
The food was very delicious! The entire staff was so responsive and helpful.
My only suggestion would be to organize the bar tab in a better way than writing down in paper and handing you the bill right before departing. Luckily I noticed that we were charged for 3 bottles of champagne instead of 2 and adjustments were made.

Otherwise, it was an incredible trip of life time. Thanks so much

Hotel Review
M/Y Galapagos Angel
Galapagos
Authenticity & Character
Incredible crew, incredible guide ( Andre), and food was delicious
Location
The boat was awesome
Staff
The smoothness of transfers, hot chocolate and towels after snorkeling, food delicious, housekeeping wonderful
Cleanliness & Comfort
You take a nap, come back to room and someone’s made up your bed. Very clean!
Local specialist: Mathias Onisseit
Mathias
Mathias Onisseit
Local specialist in Quito, Ecuador | Replied on Feb 14, 2025
Hi Carolyn, Thank you so much for your glowing review! I’m thrilled to hear that you had an amazing time and that the trip was everything you had hoped for (and maybe more). It was a pleasure working with you to organize this adventure for your group - you make a great tour leader! I’ll be sure to pass along your feedback to everyone involved, including the cooking class team, as well as the cruise staff. They will be so happy to hear how much you enjoyed the experience. I also appreciate... Read more

Hi Carolyn,

Thank you so much for your glowing review! I’m thrilled to hear that you had an amazing time and that the trip was everything you had hoped for (and maybe more). It was a pleasure working with you to organize this adventure for your group - you make a great tour leader!

I’ll be sure to pass along your feedback to everyone involved, including the cooking class team, as well as the cruise staff. They will be so happy to hear how much you enjoyed the experience. I also appreciate your suggestion regarding the bar organization and will forward it to the cruise operator for their consideration in the future.

Wishing you many more unforgettable trips ahead!

All the best,
Mathias and the Authentic Ecuador crew

Incredible adventure in Cambodia and Vietnam
Vietnam | Jan 29 - Feb 3, 2025

Howard
Howard K.
Lake Zurich, IL | Reviewed on Feb 10, 2025
We had an incredible adventure in Cambodia and Vietnam! KimKim paired us with Hien at Realistic Asia, who organized a fantastic six day, five night customized adventure for us. In each country, we were paired with fantastic guides and drivers who took care of us from arrival to departure, and everything in between. In Cambodia, our amazing guide, Mr. Lon Vong, walked us through Angkor Wat, Ta Phrom, Angkor Thom and the floating village on Tonle Sap Lake. His knowledge about the ruins,... Read more

We had an incredible adventure in Cambodia and Vietnam! KimKim paired us with Hien at Realistic Asia, who organized a fantastic six day, five night customized adventure for us. In each country, we were paired with fantastic guides and drivers who took care of us from arrival to departure, and everything in between.

In Cambodia, our amazing guide, Mr. Lon Vong, walked us through Angkor Wat, Ta Phrom, Angkor Thom and the floating village on Tonle Sap Lake. His knowledge about the ruins, the Cambodian people and history of this country was incredible. He was friendly, flexible, wonderful to be with and always had a smile on his face. Highly recommend him and these stops to anyone coming to this wonderful country.

In Vietnam, we were paired with Jimmy, another fantastic guide. Jimmy taught us so much about Vietnam, as we toured sites in Hanoi, Ninh Banh and Ha Long Bay. He taught us so much about the history of Vietnam and how the Vietnamese people have adapted to the present day. He was friendly, personable and a joy to be with. He even took us to one of his favorite street food restaurants in Hanoi. We are proud to now be part of the“Jimmy Family!”

Looking back, Hien at Realistic Asia put together the incredible trip for us. Hotels, Cruise, Sites and Guides were wonderful. They spent a lot of time working with us to put together the perfect itinerary. They communicated to us frequently before the trip to make sure we were prepared and all of our paperwork was in order. They even stepped in to expedite a visa as the Vietnamese government was shutting down for the Lunar New Year and we might have had issues getting into Vietnam. They also checked in with us frequently during our tour to make sure everything was going well. If you are traveling anywhere in SE Asia, I’d recommend this group to anyone. Thank you KimKim for pairing us with Realiatic Asia!

Activity Reviews
Explore Dark & Bright Cave - Disembarking Ambassador Cruise
Explore Dark & Bright Cave - Disembarking Ambassador Cruise
Ha Long Bay
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Visit Iconic of Hanoi-  Temple of Literature
Visit Iconic of Hanoi- Temple of Literature
Hanoi
Discover Lan Ha Bay - Viet Hai Village - Onboarding Ambassador Signature cruise
Discover Lan Ha Bay - Viet Hai Village - Onboarding Ambassador Signature cruise
Ha Long Bay

Fantastic cruise. Great room, food and views!!!!!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Exploring Hang Mua - Tam Coc Boat Riding  - Mua Cave  Full Day
Exploring Hang Mua - Tam Coc Boat Riding - Mua Cave Full Day
Vietnam
Quality of Experience
Food
Great meal, food was fantastic.
Guides, Drivers and Staff
Jimmy was a fantastic guide. Fun to be with and he taught us so much about Vietnamese history.
Transport
Comfortable vehicle, great driver
Explore the Complex of Angkor
Explore the Complex of Angkor
Siem Reap

The ruins at Angkor are incredible. Recommend getting up early to see sunrise over Angkor Wat. Ta Phrom and Angkor Thom are also must visits! A fantastic tour!

Quality of Experience
Aww
Guides, Drivers and Staff
Our Guide, Mr. Lon Vong was amazing. Friendly, knowledgeable and taught us so much about Cambodian history. He was fantastic!
Transport
Local specialist: Hien Do
Hien
Hien Do
Local specialist in Vietnam | Replied on Feb 12, 2025

Dear Howard,

Thank you so much for taking your time to sharing with us your esperience.
I am thrilled that you had such a wonderful time in Vietnam and Cambodia with us in a very short time.
I passed your compliment to Mr Lon Vong and Jimmy and They are very happy that you enjoyed the time with you too.
It was a big pleasure for us to organize your holiday. Thank you again for trusting our company, and we hope to see you again!

With my best regards from Hanoi !
Hien

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