Kimkim Trip Reviews

4.8
Based on 16,525 ratings
Read 16,525 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Great value and ease for your trip-planning needs
Iceland | Nov 11 - Nov 16, 2024

Valerie
Valerie E.
Flagami, FL | Reviewed on Nov 26, 2024
Based on the time we had and priorities we shared, Adam developed a complete itinerary for our first trip to Iceland with wonderful lodging well-suited to our group. Adam's communication was frequent and supportive before and during our trip. For a reasonable fee, our group of 4, which had minimal time to plan and communicate with each other, had an on-demand advisor and assistant who took care of booking lodging, transportation, and several structured activities that reflected our desires... Read more

Based on the time we had and priorities we shared, Adam developed a complete itinerary for our first trip to Iceland with wonderful lodging well-suited to our group. Adam's communication was frequent and supportive before and during our trip. For a reasonable fee, our group of 4, which had minimal time to plan and communicate with each other, had an on-demand advisor and assistant who took care of booking lodging, transportation, and several structured activities that reflected our desires for the trip, budget, and timeline needs. It was easy, supportive, and affordable and we had a great trip!

Activity Reviews
Rye Bread tour (Geothermal bakery)
Iceland

The "bakery tour" was a fun activity and I would highly recommend a visit to the spa and brief presentation about traditional geothermal baking, but I would keep expectations realistic for the depth of the tour. We did not tour a bakery, but witnessed a guide pulling a pot out of the ground and then serving us the bread. On the one hand it was nice that it was just a brief spiel and demo by a friendly presenter, (especially in the windy rain outside), with a tasting as the main event, but if you're looking for something more in-depth about history, baking, or science, this isn't it. Not sure how much the tour is since it was booked for us, but I think I might be happy with a meal at the café and a visit to the spa. It was a great change of pace from driving and waterfalls, though, and the bread was delicious! At this time of year, there were 2 times available, 11:45 and 2:30, so take that into account with what else you want to do that day. We enjoyed the tomato greenhouse cafe and educational space about 40 min. from the bakery after the tour.

Quality of Experience
More depth to the tour, maybe a peek at the actual bakery, something more immersive--experience with the baking?, more history about baking in this way and the place of bread and rye and geothermal water in Icelandic cuisine. That said, it was enjoyable for what it was. The brevity might be especially appropriate for families with kids or itineraries with several other things on it for the day.
Guides, Drivers and Staff
Friendly and clear
Transport
Just a short walk to the site where the bread is buried.
Skaftafell Glacier Hike
Skaftafell Glacier Hike
Iceland

Despite the rain and cloudy sky, our friendly and enthusiastic guide, Lilly, made sure we were all safe and having a good time out on the Skaftafell Glacier Hike. While there was not as much pre-hike safety and what-to-expect info before hitting the trail, as we've come to expect doing similar activities in the US, our guides and staff who outfitted us before leaving the meeting location were definitely open to questions and made sure we knew what we were doing on the glacier.

Quality of Experience
Just being on a glacier in Iceland was amazing. Wish the weather had been nicer and would have preferred to book a time that would have had us back before dark at this time of year. Great informative and fun guide.
Guides, Drivers and Staff
An informational chat with the group before leaving the meeting center would have been appreciated. Lilly was awesome--so friendly, made sure we were safe, and put us all at ease.
Transport
10 min bus trip was no problem. Some may want to know there is 15-20 min of hiking on either end of the glacier hike beforehand, especially the return hike in the dark if you're booking a hike after 3 in November.
Local specialist: Adam Warszawski
Adam
Adam Warszawski
Local specialist in Poland / Iceland | Replied on Nov 26, 2024

I'm happy to hear you had a wonderful time in Iceland! Thank you for a great review and for trusting us. I hope you'll visit Iceland one more time!

Safe Travels!
Adam

We had an amazing trip to Cairo, Luxor and Al...
Egypt | Nov 17 - Nov 24, 2024

P
Pat C.
Saudi Arabia | Reviewed on Nov 26, 2024
We had an amazing trip to Cairo, Luxor and Alexandria. The tour guides were very knowledgeable and Mariam the Cairo guide was very caring and generous. We just loved her. I recommend this tour and specially working with Habiba and the people who made this trip a fantastic journey. Read more

We had an amazing trip to Cairo, Luxor and Alexandria. The tour guides were very knowledgeable and Mariam the Cairo guide was very caring and generous. We just loved her. I recommend this tour and specially working with Habiba and the people who made this trip a fantastic journey.

Hotel Reviews
Steigenberger Pyramids Cairo
Cairo

Loved everything about this hotel. Very clean and spacious roooms. The breakfast amazing and the people from the hotel as well.

Authenticity & Character
Location
Because it is near the most important pyramides and the great Egyptian Museum.
Staff
Cleanliness & Comfort
Iberotel Luxor Jaz Hotel
Luxor

The rooms were not very clean. The hall ways smell is not pleasant as well. The hotel in general is extremely old but the location and view is great. They really need to change their carpets and remodel everything. The people from the hotel are very nice and polite.

Authenticity & Character
Location
Staff
They are very nice and helpful but could improve.
Cleanliness & Comfort
The rooms were not properly clean plus this is a very old hotel. The location is great and the view.
Activity Reviews
Pyramids and Cairo Sightseeing
Pyramids and Cairo Sightseeing
Cairo
Quality of Experience
Food
The quality of the food could be better.
Guides, Drivers and Staff
Transport
Full Day Tour to Alexandria from Cairo by Car
Full Day Tour to Alexandria from Cairo by Car
Cairo
Quality of Experience
Food
The quality of the food is not good.
Guides, Drivers and Staff
Transport
Tour to National Museum, Islamic Cairo and Khan El-Khalili
Tour to National Museum, Islamic Cairo and Khan El-Khalili
Cairo
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Sound and Light Show at the Pyramids
Sound and Light Show at the Pyramids
Cairo

I do not recommend this experience. It is very outdated the sound and there is nothing appealing.

Quality of Experience
Guides, Drivers and Staff
Transport
Check out to Luxor West Bank
Check out to Luxor West Bank
Luxor
Quality of Experience
Food
This was the best food but nothing out of this world.
Guides, Drivers and Staff
Transport
Tour to The East Bank of the Nile
Tour to The East Bank of the Nile
Luxor
Quality of Experience
Guides, Drivers and Staff
Transport
Felucca Ride on the Nile in Luxor
Felucca Ride on the Nile in Luxor
Luxor
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Habiba Mohamed
Habiba
Habiba Mohamed
Local specialist in Egypt | Replied on Nov 27, 2024

Hello Pat,
Thank you so much for your feedback. It is an honor to assist you in planning your trip. We look forward to your next trip to Egypt!
Best Regards,
Habiba

Iceland trip for family of 3
Iceland | Nov 15 - Nov 24, 2024

Kevin
Kevin Y.
Borough Park, NY | Reviewed on Nov 26, 2024
First time going with kimkim to plan our holiday itinerary.
Eric was assigned to us and the discussion/ideas flowed freely. We provided a list of activities we'd like to do together with my 8yr old girl and he planned a seamless itinerary that allowed us to participate in the activities based on a self drive route planned by Eric.
Our flight into Rejkavik was delayed. Eric and his team provided quick assistance with regards to our car rental. Unfortunately, due to the delay we had less time...
Read more

First time going with kimkim to plan our holiday itinerary.
Eric was assigned to us and the discussion/ideas flowed freely. We provided a list of activities we'd like to do together with my 8yr old girl and he planned a seamless itinerary that allowed us to participate in the activities based on a self drive route planned by Eric.
Our flight into Rejkavik was delayed. Eric and his team provided quick assistance with regards to our car rental. Unfortunately, due to the delay we had less time to explore the city.
Each day's itinerary was planned meticulously with 'must-see' sights and other sights if we had the time.
The hotel stays booked for us were very comfortable.
Working with Eric to plan the trip was an absolute pleasure.
It was a great trip, definitely one we will miss for a long time.

Activity Reviews
Horse riding tour
Hveragerdi

We enjoyed this every much, especially our 8 year old!

Solheimajokull Glacier Hike
Solheimajokull Glacier Hike
Iceland

In my honest opinion, a must do in Iceland. Our guide, Malek, was very good.

Quality of Experience
Guides, Drivers and Staff
Local specialist: Èric D
Èric
Èric D
Local specialist in France / Iceland | Replied on Nov 27, 2024

Thank you for your kind words Kevin! It was a joy planning your family’s adventure and ensuring everything was tailored to suit your needs, especially with your 8-year-old in mind. I’m so glad you enjoyed the seamless itinerary and the comfortable accommodations - your feedback is invaluable to us :-)

All the best,
Èric

Thank you for outstanding job...
Japan | Nov 6 - Nov 22, 2024

Adrian
Adrian D.
Newark, NJ | Reviewed on Nov 26, 2024
We were very impressed with the professionalism and enthusiasm displayed by all members of the KimKim team. The trip was truly an amazing experience from our first contact with Kate through Mr. Jeon’s drop off at the Seoul airport. I will not hesitate to recommend KimKim, and we will not hesitate to use your services in the future ( no need to send weekly emails). Sorry to be a broad brush stroke but everybody was good, proactive, attentive, polite, and would be rated highly. The hotels... Read more

We were very impressed with the professionalism and enthusiasm displayed by all members of the KimKim team. The trip was truly an amazing experience from our first contact with Kate through Mr. Jeon’s drop off at the Seoul airport. I will not hesitate to recommend KimKim, and we will not hesitate to use your services in the future ( no need to send weekly emails). Sorry to be a broad brush stroke but everybody was good, proactive, attentive, polite, and would be rated highly. The hotels were all above average - the Mercure in Takayama was our favorite - the Excel in Shibuya probably our least favorite but still very acceptable. The itineraries which Kate developed were wonderfully executed by the team members. I have one suggestion - we had a driver in Takayama - probably not necessary / we took buses in Kyoto, which was interesting , but very time consuming. A driver in Kyoto may have been a better use of resources. Thanks for asking for my feedback. Keep up the good work!!!!!! Best regards, Adrian

Hotel Reviews
Mercure Hida Takayama
Takayama

Loved in in house private Owen!

Authenticity & Character
Location
Close to the train station
Staff
Cleanliness & Comfort
Shibuya Excel Hotel Tokyu
Tokyo
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Kyoto Tokyu Hotel
kyoto
Authenticity & Character
Location
Staff
Excellent concierge
Cleanliness & Comfort
Mitsui Garden Hotel Okayama
Okayama
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Courtyard by Marriott Seoul Namdaemun
Seoul
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Kate Long
Kate
Kate Long
Local specialist in Japan | Replied on Dec 02, 2024
Dear Adrian,
Thank you so much for taking the time to share your feedback with us. We are thrilled to hear that you had such a positive experience with the KimKim team. Your kind words about the professionalism, enthusiasm, and attentiveness displayed by our team members mean a lot to us.
We are delighted that you found the trip to be truly amazing from start to finish, beginning with your interactions with kate and ending with Mr. Jeon's drop off at the Seoul airport. Knowing that you were... Read more

Dear Adrian,
Thank you so much for taking the time to share your feedback with us. We are thrilled to hear that you had such a positive experience with the KimKim team. Your kind words about the professionalism, enthusiasm, and attentiveness displayed by our team members mean a lot to us.

We are delighted that you found the trip to be truly amazing from start to finish, beginning with your interactions with kate and ending with Mr. Jeon's drop off at the Seoul airport. Knowing that you were impressed with the service provided by our staff fills us with pride and motivates us to continue delivering exceptional experiences to all our clients.

We are glad to hear that you enjoyed the accommodations we arranged for you, with the Mercure in Takayama standing out as a favorite. Your feedback regarding the driver in Takayama and transportation in Kyoto is duly noted, and we appreciate your suggestion. We will use your input to continuously improve our services and cater to our clients' needs more effectively.

Thank you for your recommendation and for expressing your willingness to use KimKim's services in the future. We are grateful for your trust and loyalty. Rest assured, we will take your preference about weekly emails into account moving forward.

We appreciate your support and look forward to helping you plan more unforgettable experiences in the future. Feel free to reach out to us whenever you're ready for your next adventure!

Amazing trip. Alejandra was wonderful. Remi...
Ireland | May 19 - May 29, 2024

James
James S.
Columbia, MD | Reviewed on Nov 26, 2024
Amazing trip. Alejandra was wonderful. Reminded us of things as we went along so we would be in the right place. Worked with us on the itinerary which was great Read more

Amazing trip. Alejandra was wonderful. Reminded us of things as we went along so we would be in the right place. Worked with us on the itinerary which was great

Hotel Review
Lansdowne Hotel
Ballsbridge, Dublin 4

Not great. Very Quirky. But the show in the basement was fantastic and the restaurant food good

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Rooms too hot or cold. Our room was not good, had an additional space that was useless and the main area too small particularly the bathroom
Activity Review
Introducing Joyce’s Dublin Walking Tour
Introducing Joyce’s Dublin Walking Tour
Dublin

Fantastic. Our guide was great, knew James Joyce well.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Aleksandra Shebaltseva
Aleksandra
Aleksandra Shebaltseva
Local specialist in England | Replied on Dec 04, 2024

Dear James,

I’m so happy to hear you had such an amazing trip, and I’m delighted I could help make your experience seamless. Your kind feedback means a lot, and I look forward to helping you plan more unforgettable adventures in the future!

Best regards,
Aleksandra

Tour of Ecuador.
Ecuador | Nov 10 - Nov 24, 2024

D
Deepen P.
Canada | Reviewed on Nov 26, 2024
We had a fantastic time in Ecuador with so many different experiences and did not expect that a small country had so much to see and do. In our travels in central and south America, Ecuador is definately one of the best places we have visited. Each area we visited were special in their own way, making it hard to pick a favourite.
Our trip would not have been as enjoyable without the planning that Jacquie and Alvaro did.
Further the guides we had, Sofia in Galapagos, Guido in Amazon, and Dan...
Read more

We had a fantastic time in Ecuador with so many different experiences and did not expect that a small country had so much to see and do. In our travels in central and south America, Ecuador is definately one of the best places we have visited. Each area we visited were special in their own way, making it hard to pick a favourite.
Our trip would not have been as enjoyable without the planning that Jacquie and Alvaro did.
Further the guides we had, Sofia in Galapagos, Guido in Amazon, and Dan in
Quito were some of the best we've come across. Their knowledge of their areas, the support they gave, their enthusiasm and professionalism made our trip very fulfilling.
We would like to specifically mention Dan who spent so many days with us and made it very enjoyable by being flexible on our tours, very knowledgeable on many aspects of Ecuador, and showed his fondness of his country with his upbeat personality. He is an asset to your company and we definately would recommend him to anyone who would travel to the area.
We hope to someday come back to Ecuador and hope to have Dan, Sofia and Guido show us around again and for Jacqie and Alvaro plan our new adventures.
Our best wishes to you all.

Hotel Reviews
EB Hotel by Eurobuilding Quito
Quito
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Archipel I
Guayaquil - Ecuador
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Napo Cultural Center
NAPO
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Boutique Hotel Cultura Manor
Quito
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Tambopaxi Cotopaxi Lodge
Parque Nacional Cotopaxi
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Alvaro Pereira
Alvaro
Alvaro Pereira
Local specialist in Quito, Ecuador | Replied on Nov 27, 2024
Hello Deepen, We are thrilled to have been part of your new travel story in Ecuador for our new friends: Pravina, Varsha, Dipakrai, and Deepen. From the very beginning, is and has always been to make your experience in Ecuador both wonderful and unforgettable, and reading your kind words makes us feel that we succeeded! Everything you experienced in our tricolor country, small in size but vast in biodiversity and filled with incredible, must-visit destinations, is a testament to what makes... Read more

Hello Deepen,

We are thrilled to have been part of your new travel story in Ecuador for our new friends: Pravina, Varsha, Dipakrai, and Deepen. From the very beginning, is and has always been to make your experience in Ecuador both wonderful and unforgettable, and reading your kind words makes us feel that we succeeded!

Everything you experienced in our tricolor country, small in size but vast in biodiversity and filled with incredible, must-visit destinations, is a testament to what makes Ecuador so special. Your feedback will surely help other travelers decide to embark on journeys like yours.

Your kind words have been shared with each and every person involved in creating your journey. Daniel, Guido, and Sofía, in particular, are overjoyed to know that you appreciated their care and attention.

It will always be an honor to welcome you back to Ecuador or to host your loved ones, as well as to help plan your next adventure to any other destination.

Best regards,
Alvaro, Jacquie and the Responsible Travel Team

Seeing Japan and working with Kimkim for the first time.
Japan | Nov 7 - Nov 21, 2024

C
Carol M.
Dallas, TX | Reviewed on Nov 26, 2024
My husband and I used Kimkim for the first time to help us plan a trip to Japan. Eleanor was responsive to all our requests and communications during the planning phases of our trip. Her thoroughness and attention to details made us feel Kimkim would be able to help us if problems arose. The locations of hotels she recommended were ideal in accessing the public transportation and sites we wanted to visit. The logistics of transporting us from airports and train stations to hotels were... Read more

My husband and I used Kimkim for the first time to help us plan a trip to Japan. Eleanor was responsive to all our requests and communications during the planning phases of our trip. Her thoroughness and attention to details made us feel Kimkim would be able to help us if problems arose. The locations of hotels she recommended were ideal in accessing the public transportation and sites we wanted to visit. The logistics of transporting us from airports and train stations to hotels were excellent. The drivers made contact with us the day before, sent photos of the cars and license plates and were always waiting for us when we arrived. We had arranged several private guides in Kyoto and Tokyo. The guides also texted us the day before our tour and confirmed details. The guides and drivers collaborated smoothly and allowed us to be flexible if we wanted to modify our tour. In Tokyo, For the 'night life' tour in Tokyo, our guide Ryoji maneuvered us through crowds and narrow alleys to experience up close the vitality of the entertainment district. We had requested a special tour of Ginza district architecture and during the planning stage, the agency contacted us directly to learn more about what we were interested in. We were delighted by Haruka's tour - it was exactly what we had hoped for. She brought illustrations of earthquake-resilience construction that enhanced our understanding of what we were seeing. In Kyoto, it was awkward because the guide had been told our tour would last all day, but we had clarified that we did not want a tour longer than 3 -4 hours. We learned that it was best to sit down together before starting a tour and talk about what was planned, then explain to the guide what our preferences were and our target time to end.

Hotel Reviews
Hotel Villa Fontaine Premier Haneda Airport

We were at Hotel Villa Fontaine Premier for only 1 night to rest after the international flight and prepare for a domestic flight the next morning. I wish we could have stayed several more days. The amenities were lovely, the breakfast was elegant, and overall it was very comfortable. The staff went out of their way to assist us.

Authenticity & Character
Japanese breakfast
Location
convenient to Haneda airport;
Staff
all were gracious to us
Cleanliness & Comfort
linens, amenities, pajamas
The Royal Park Hotel Iconic Kyoto

Royal Park Hotel was my favorite of the entire trip. The room design, with movable screens made maximum use of space. The beds were comfortable, linens and guest pajamas were wonderful. The breakfasts were elegant and served with care. The extra feature of afternoon lounge hours were a perfect break in the day. The space was relaxing and simple for planning our evenings out. The amenities were high quality.

Authenticity & Character
Location
There was a metro stop in the same block, we could easily walk to small neighborhoods and restaurants.
Staff
Cleanliness & Comfort
Cerulean Tower Tokyu Hotel, A Pan Pacific Partner Hotel

The bed was too soft and I was not able to sleep on it. Fortunately there was a couch so I asked for extra blankets and made it work. There were lots of options at the buffet breakfast but the quality and variety was disappointing.

Authenticity & Character
Location
Shibuyan was perfect for public transportation and restaurants
Staff
Cleanliness & Comfort
firmer beds
Local specialist: Eleanor Chen
Eleanor
Eleanor Chen
Local specialist in Japan and China | Replied on Nov 28, 2024
Dear Carol, Hope you are doing great.Thank you so much for your wonderful review.I am thrilled to hear that you and your husband had such a fantastic experience planning your trip to Japan with me and the rest of our team. It’s great to know that our attention to detail and communication made you feel supported throughout the process. We're especially pleased to hear that the hotel locations worked perfectly for your sightseeing and that the logistics of your transportation were seamless.... Read more

Dear Carol,

Hope you are doing great.Thank you so much for your wonderful review.I am thrilled to hear that you and your husband had such a fantastic experience planning your trip to Japan with me and the rest of our team. It’s great to know that our attention to detail and communication made you feel supported throughout the process.

We're especially pleased to hear that the hotel locations worked perfectly for your sightseeing and that the logistics of your transportation were seamless. It's also wonderful that the private guides in Kyoto and Tokyo added value to your experience, and that they were proactive in confirming details with you.

Thank you once again for choosing Kimkim for your journey. We hope to assist you in your future travels.

All the best,
Eleanor

My husband and I had a fantastic 16 days in C...
Chile | Oct 23 - Nov 6, 2024

RENU
RENU J.
San Jose, CA | Reviewed on Nov 26, 2024
My husband and I had a fantastic 16 days in Chile thanks to KimKim’s thoughtful planning and operations teams. We loved the itinerary that was put together, the activities and knowledgeable guides that were arranged, and have already recommended KimKim (and their Chile travel partner ResponsibleTravelSA) to friends and family. Itinerary : 16 days in Chile (4 nights in Atacaman, 1 night in Punta Arenas, 1 night in Puerto Natales, 4 nights in Patagonia, 3 nights in Easter island, 3 nights in... Read more

My husband and I had a fantastic 16 days in Chile thanks to KimKim’s thoughtful planning and operations teams. We loved the itinerary that was put together, the activities and knowledgeable guides that were arranged, and have already recommended KimKim (and their Chile travel partner ResponsibleTravelSA) to friends and family.

Itinerary : 16 days in Chile (4 nights in Atacaman, 1 night in Punta Arenas, 1 night in Puerto Natales, 4 nights in Patagonia, 3 nights in Easter island, 3 nights in Santiago) at the end of October 2024

The KimKim platform - very impressive ! Good/clean design, easy to navigate and the initial questionnaire where we could list our interests was very helpful for Tamer & team to lay out a draft itinerary which we then worked with Riwal to refine and finalize. The final itinerary in PDF is wonderfully thorough and detailed, it had every info we needed about our trip, we loved this ! The team even sent a Packing list before the trip. Would be great to have a KimKim app!

KimKim & ResponsibleTravelSA teams :
The team of Tamer B, Riwal, Angel, Gabriela are knowledgeable, experienced, thoughtful, patient and very responsive. Jose Luis, the travel agent for the Patagonia portion of the trip was very knowledgeable and accommodating and did a fabulous job.

My husband Vikram and I decided to head to Chile on Oct 22nd and reached out to the KimKim team on Oct 1st! Despite the short time to plan, the team went above and beyond to not only flawlessly plan a memorable trip but stayed in touch with us via WhatsApp throughout the trip answering our many questions with immense patience.

Riwal was someone we interacted with the most during the planning stage and he’s awesome - we loved how knowledgeable, patient, meticulous and thoughtful he is. He was also very kind to suggest all the internal flights we needed to book carefully listing the flight numbers and times, this was really helpful. He then brought in Angel, Gabriela to the conversations. Angel is very well versed with the details on the ground and he was also our guide during our first day in Santiago where he took us on a market tour for a few hours. We absolutely loved our market tour with Angel - he is so easy to talk to, extremely knowledgeable and kind and we learnt so much in that short span of a few hours with him. He also very thoughtfully arranged for lunch at a lovely vegan restaurant after the tour, since I’m vegan.

Atacaman desert :
Truly stunning and a must visit, the team had arranged for small group tours to several places over the 4 days including an Astro tour to see the night sky, flamingoes etc. All the guides were very knowledgeable especially Christian. The AstroTour was fabulous and the guides knowledgeable and fun. We even had a photo shoot with a professional against the backdrop of the Milky Way.
The small group tours were charming and typically include an impressive outdoor breakfast (they even take skillets and make omelettes outdoors !) and an equally impressive end to the tour with a cocktail celebration (Pisco Sour, assortment of snacks). But many tours start early (6 am) as they have to pick up the other folks and then have the outdoor breakfast before we actually head to the destination. So if you are short on time or need more flexibility in the schedule and pickup time, a private tour would be better.

Punta Arenas :
Unfortunately when we landed in Punta Arenas there was heavy wind and so all expeditions to Magdalena island to see the Penguins were canceled. We then got in touch with the local travel agent Jose Luis who was wonderful and accommodating and we asked that our bus tickets to Puerto Natales be moved up so we could reach Patagonia sooner. Jose Luis was great to work with and coordinated all the details on the ground for the Patagonia portion of our trip.
We loved our little adventurous hike to Base Torres which we split over 2 days camping at Chileno midway and the team did an amazing job in arranging a knowledgeable private guide Matias for the Torres Del Paine trek. The premium Chileno campsite was great too, we weren’t sure how it would be given the cold weather but the tent (and mattress/sleeping bag) were very comfortable. We were prepared with warm thermal wear, gloves, beanie. We had also taken a foldable LED lantern which was useful. The KimKim team had communicated to the Chileno campsite folks that I’m a vegan so every meal for me was specially prepared vegan (including desert !) which was very thoughtful. We even saw a puma walk across the road in front of our car as we were driving back from Las Torres to our hotel which was a highlight of our trip !!

Easter Island :
We spent 3 nights in Easter Island which we loved despite a long 6 hour flight to get there.
We had an indigenous Rapa Nui guide Steven who was quite a character but we enjoyed learning about his culture and all the stories he shared, passed down the generations - it was an extremely knowledgeable and a memorable tour with him. His passion to share about his Rapa Nui people and culture, authenticity shone through and we loved it despite his eccentricities :) It was not a boring guidebook tour.

The local tour company at Easter Island Rapa Nui Travel was very good too and the main lady who picked us up from the airport and drove us to the Kari Kari show etc (fabulous show, worth going to!) was wonderful.

Hotels :
- Hotel Icon (Santiago)
Nice hotel, great location, safe to walk around. The corner rooms have great views of the Andes!
The staff were very nice and allowed us to use the spa shower and gave us towels etc when we checked in early (as the room was not yet ready)

- Noi Casa Atacama (Atacaman)
Very nice hotel, great staff, 5-7 min walk to the Main Street where there are tons of shops and restaurants

- Hotel Cabo de Hornos (Punta Arenas)
Standard /basic rooms
Lobby and restaurant are great, good food

- Hotel CostaAustralis (Puerto Natales)
Great views & location
Nice lobby and restaurant area

- Hotel Rio Serrano ( Patagonia)
Fantastic rooms with the most incredible views, could easily stay here for a month, highly recommend this hotel.
Lovely restaurant with good food
Kind, wonderful staff, nice spa

- Hotel Hare Nua (Easter Island)
Fabulous boutique hotel, very aesthetically done.
The owners and staff keep the place meticulous and we loved their warmth and hospitality throughout our stay. The best part of the stay was the very thoughtfully prepared breakfast each morning. It was delicious and made with utmost love, they went out of their way to make vegan food for me, including serving vegan oatmilk. One of the days they were out of vegan milk to make a desert but went out of their way to buy it and then make me a desert. The love and care at this boutique hotel is outstanding - it was a home away from home for us.

While all the hotels suggested by KimKim were good, we worked with the team to make a couple of hotel and room upgrades based on our preferences.

All in all, a memorable trip and we’d HIGHLY recommend using KimKim travel.

Hotel Reviews
ICON Hotel
Santiago

Wonderful hotel, great location, staff, food !

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel NOI Casa Atacama
San Pedro de Atacama

Lovely hotel, great location - a few mins walk to town and restaurants etc. Wonderful staff, great food!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Cabo De Hornos
Punta Arenas

Standard /basic rooms Lobby and restaurant are great, good food

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Hare Nua
Hanga Roa

Fabulous boutique hotel, very aesthetically done. Highly highly recommend! The owners and staff keep the place meticulous and we loved their warmth and hospitality throughout our stay. The best part of the stay was the very thoughtfully prepared breakfast each morning. It was delicious and made with utmost love, they went out of their way to make vegan food for me, including serving vegan oatmilk. One of the days they were out of vegan milk to make a desert but went out of their way to buy it and then make me a desert. The love and care at this boutique hotel is outstanding - it was a home away from home for us. And no critters of any kind in the room even though hotel is surrounded by lush vegetarian :)

Authenticity & Character
Very cozy and aesthetically done
Location
Great location, short walk to the ocean side, to restaurants etc
Staff
Wonderfully warm, kind, you feel like you are staying with family
Cleanliness & Comfort
Hotel Costaustralis
Puerto Natales

Great views & location Nice lobby and restaurant area

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Camping Chileno
Torres del Paine

Premium campsite was great. Lovely location by the river. A relatively short walk to the restaurant and main area. Wonderful staff, great food. The KinKim team had communicated to the Chileno campsite folks that I’m a vegan so every meal for me was specially prepared vegan (including desert !) which was very thoughtful.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Rio Serrano
Torres del Paine

The best hotel on the trip. Book without hesitation, it’s absolutely fantastic! Beautiful rooms with the most incredible views, could easily stay here for a month, highly recommend this hotel. Lovely restaurant with good food. Kind, wonderful staff, nice spa.

Authenticity & Character
Location
Incredible views, picture postcard perfect
Staff
Fantastic
Cleanliness & Comfort
Activity Reviews
Chilean Market Tour in Santiago
Chilean Market Tour in Santiago
Santiago

Fantastic experience with our guide Angel who make it a really fun, engaging tour ending with lunch at a vegan place that he thoughtfully selected as I’m vegan. Highly recommend doing this market tour wirh Angel !

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Visit the Tatio Geysers - Morning tour
Visit the Tatio Geysers - Morning tour
San Pedro de Atacama

Very unique and wonderful experience. Had a lovely breakfast on the hill overlooking the geysers

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Half Day Visit  Ahu Akivi
Half Day Visit Ahu Akivi
Easter Island

Very unique, loved the tour. We had an indigenous Rapa Nui give the tour and it was different and wonderful as he shared stories passed down the generation, was not a boring guidebook tour. He had his eccentricities which we were taken aback by initially but realized he’s extremely passionate about the Rapa Nui indigenous people and their well-being and this authenticity and passion came through

Quality of Experience
Guides, Drivers and Staff
Transport
The car was not the best but it made for a somewhat unique experience :)
Full Day Trip- Red Rocks, Lagunas Altiplánicas & Atacama Salt Flats
Full Day Trip- Red Rocks, Lagunas Altiplánicas & Atacama Salt Flats
San Pedro de Atacama

Absolutely fantastic, so unique and worth it ! Got to see many indigenous animals too like Guanacos etc.

Quality of Experience
Guides, Drivers and Staff
Transport
Astro Fotografia
Astro Fotografia
Chile

Absolutely wonderful, very knowledgeable Astro team. Made the whole experience very engaging and fun. They even had 2 large telescopes and pointed it to different planets like Saturn. The professional photos taken and the fabulous music and food made it even more memorable. Highly recommend !

Quality of Experience
Guides, Drivers and Staff
Transport
Laguna Cejar, Ojos del Salar y Laguna Tebiquinche
Laguna Cejar, Ojos del Salar y Laguna Tebiquinche
Chile

Wonderful but my husband and I felt that because we didn’t want to swim, this tour could have been skipped if we were short on time.

Quality of Experience
Guides, Drivers and Staff
Transport
Afternoon Visit to "Valle de La luna "
Afternoon Visit to "Valle de La luna "
Chile

Surreal, it’s like being on the Moon or Mars, very unique, highly recommend

Quality of Experience
Guides, Drivers and Staff
Transport
Transfer to the Airport  for your Flight to Easter Island
Transfer to the Airport for your Flight to Easter Island
Chile
Quality of Experience
Guides, Drivers and Staff
Transport
Torres del Paine National Park - Private Panoramic Tour
Torres del Paine National Park - Private Panoramic Tour
Chile

Fantastic place, absolutely stunning, nature at her best. Mind blowingly beautiful. Wonderful driver / guides.

Quality of Experience
Food
KinKim very kindly arranged for boxed vegan food for me (as I’m vegan) and even had vegan treats !
Guides, Drivers and Staff
Wonderful!!
Transport
Hike from Welcome CenterTorres del Paine to Refuge Chileno
Hike from Welcome CenterTorres del Paine to Refuge Chileno
Torres del Paine

Fabulous hike, great weather fortunately. Our private guide Matias was great and patient, my husband and I are very slow hikers

Quality of Experience
Beautiful scenery, so serene
Guides, Drivers and Staff
Transport
Hike to Mirador Base Torres del Paine - Full Day Private Tour - From Chileno Refuge
Hike to Mirador Base Torres del Paine - Full Day Private Tour - From Chileno Refuge
Chile

Tough hike especially since my husband and I are not frequent hikers and we are glad we stayed at Chileno and started from there. We skipped the sunrise hike and startrd only around 8 am after breakfast.

Quality of Experience
Food
Fabulous food at Chileno camp, very thoughtfully prepared vegan food for me and even had a boxed vegan meal for the hike
Guides, Drivers and Staff
Our private guide Matias was great
Transport
Good Bye Easter Island - Transfer to the Airport for your flight to Santiago.
Good Bye Easter Island - Transfer to the Airport for your flight to Santiago.
Chile
Quality of Experience
Guides, Drivers and Staff
Transport
Kari Kari Cultural Show and Dinner
Kari Kari Cultural Show and Dinner
Easter Island

Excellent dance, we absolutely loved it! Highly recommend attending.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
The main lady of Rapa Nui Travels was so kind to give us a ride to the dance and was staying back to give us a ride back but we told her we would walk back and she didn’t have to stay back just for us
Rano Raraku Volcano & Anakena White Sand Beach - Private Tour
Rano Raraku Volcano & Anakena White Sand Beach - Private Tour
Easter Island

Was lovely

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Tamer B. Obeid
Tamer B.
Tamer B. Obeid
Local specialist in Quito & Santiago | Replied on Jan 28, 2025

Hi Renu :D
Thank you so much for this AMAZING review from all our team.
Your words touched us :)
We are so happy you had a fantastic trip and you have a lot of memories now
Best,
Riwal

A Great Week in Costa Rica!
Costa Rica | Nov 17 - Nov 23, 2024

Karen
Karen K.
Borough Park, NY | Reviewed on Nov 25, 2024
This is my second trip through KIMKIM and everything ran perfectly. Not one snag in the whole week we spent in Costa Rica. Big shout out to Serendipity Adventures for handling everything locally. Our guides Alex and Mauricio were friendly, knowledgeable and fantastic company. We even managed to do everything we planned in between the many rain drops. From beginning to end, the team at KIMKIM was on top of every question and worked with me to make whatever changes we needed to. I highly... Read more

This is my second trip through KIMKIM and everything ran perfectly. Not one snag in the whole week we spent in Costa Rica. Big shout out to Serendipity Adventures for handling everything locally. Our guides Alex and Mauricio were friendly, knowledgeable and fantastic company. We even managed to do everything we planned in between the many rain drops.

From beginning to end, the team at KIMKIM was on top of every question and worked with me to make whatever changes we needed to. I highly recommend working with them. I know I will again wherever I wander around the world.

Activity Reviews
Morning Sailing and Snorkeling Adventure
Morning Sailing and Snorkeling Adventure
Costa Rica

Wonderful day sail to a secluded beach. The Captain and his crew were fun and friendly. The other guests were lovely and it was a relaxing day at sea.

Quality of Experience
Only lost a star due to weather. The rains and churned up the seas and the snorkeling was not good. No one's fault, except mother nature.
Guides, Drivers and Staff
Transport
Sunset Cruise with Wine & Cheese on Lake Arenal
Sunset Cruise with Wine & Cheese on Lake Arenal
Arenal/La Fortuna

Even though the weather was very threatening, we had a wonderful time. We had the whole boat to ourselves and our guide even serenaded us. He had a beautiful voice. And luckily, the rains didn't begin until we stepped off the boat.

Quality of Experience
Lost one star due to weather - not the service.
Guides, Drivers and Staff
Transport
Local specialist: Holden Ketchum
Holden
Holden Ketchum
Local specialist in Cartago, Costa Rica | Replied on Nov 25, 2024

Thank you, Karen. I'm glad to hear you had a great time and you didn't let the weather stop you! We all appreciate your kind words.

Thank you
Holden Ketchum
Serendipity Adventures

India 2024
India | Mar 16 - Mar 30, 2024

M
Mark B.
United Kingdom | Reviewed on Nov 25, 2024

We visited India in March 2024 and it was amazing! Ravi and the Active India team were great, everything was so well organised. We visited Delhi, Jaipur, Ranthambore and Agra and had the most amazing time. Would definitely recommend Active India!

Local specialist: Ravi Tickoo
Ravi
Ravi Tickoo
Local specialist in New Delhi | Replied on Nov 29, 2024
Dear Mark,
Namaste!
Thank you so much for taking the time to share your thoughts and feedback on your trip to India. We are thrilled to hear that you had a memorable experience and that every moment of your journey was filled with joy and discovery.
On behalf of the entire Active India & Kimkim team, I would like to express our heartfelt thanks for placing your trust in us to plan and organize your family’s holiday tour. It was a pleasure to be a part of your travel experience, and we are... Read more

Dear Mark,
Namaste!
Thank you so much for taking the time to share your thoughts and feedback on your trip to India. We are thrilled to hear that you had a memorable experience and that every moment of your journey was filled with joy and discovery.

On behalf of the entire Active India & Kimkim team, I would like to express our heartfelt thanks for placing your trust in us to plan and organize your family’s holiday tour. It was a pleasure to be a part of your travel experience, and we are delighted that we could contribute to making your trip special.

India has so much to offer, from its rich culture and heritage to its diverse landscapes and vibrant cities. We sincerely hope that your visit has sparked a desire to explore even more of our beautiful country. If you decide to return for another adventure, we would be honored to assist you once again in curating an unforgettable journey.

Please don’t hesitate to reach out to us whenever you're ready to plan your next trip. We look forward to welcoming you and your family back to India soon!

Warm regards,
Ravi

Our unforgettable trip to Guatemala & Belize
Guatemala | Oct 29 - Nov 11, 2024

M
Margaret C.
United Kingdom | Reviewed on Nov 25, 2024
The care and attention we were given from the team at Columbus Guatemala travel and in particular from our link person Catherina throughout our trip was outstanding. Estovan and JJ our guides and drivers were always concerned, engaging and informative .
Guatemala is such a beautiful country and our visit was filled with exposure and discussion around culture, mythology, sightseeing alongside authentic inclusion in group activities and celebrations with Columbus Guatemala travel and the...
Read more

The care and attention we were given from the team at Columbus Guatemala travel and in particular from our link person Catherina throughout our trip was outstanding. Estovan and JJ our guides and drivers were always concerned, engaging and informative .
Guatemala is such a beautiful country and our visit was filled with exposure and discussion around culture, mythology, sightseeing alongside authentic inclusion in group activities and celebrations with Columbus Guatemala travel and the other companies booked by Catherina as part of our two week visit. In preparation for the trip, we received clear and detailed information about a whole range of useful tips on packing & preparation for our journey, which was invaluable.
Everyone we met at Columbus Guatemala travel proved to be helpful and inclusive and totally trustworthy.
Mostly the itinerary throughout Guatemala & briefly Belize was totally adhered to, occasionally pick up points were not totally clear but Catherina really was available for 24 hours a day as evidenced by her ability to always sort out a problem or clarify a confusion within a very short space of time.
We managed to see so much of Guatemala, the people, the temples and the beautiful countryside. I can recommend wholeheartedly KimKim and in particular Columbus Guatemala travel to others, I hope we will be able to make use of their services in the future.

Activity Reviews
Sumpango, Giant Kite Festival
Sumpango, Giant Kite Festival
Guatemala

Attending the Sumpango Giant Kite Festival was an incredible experience. The festival was beautiful but crowded, and the simple idea of having all group members in matching T-shirts turned out to be very clever for organization. This made a unique experience even more enjoyable and memorable.

Pacaya Volcano Hike & Picnic
Pacaya Volcano Hike & Picnic
Guatemala

The Pacaya Volcano Hike was quite the adventure, although I didn't realize it would be so uphill. Thankfully, there were horses to assist those who needed it, like myself. Despite my concerns about horse riding, we were well-catered for, making the experience delightful despite the initial challenge.

Halloween Walk and Chicken Bus Ride
Halloween Walk and Chicken Bus Ride
Antigua

The Halloween Walk and Chicken Bus Ride in Antigua was the best Halloween experience I've ever had. It was such fun, with wonderful hosts and a fabulous evening. The local culture and festivities made it truly special.

Local specialist: Catherina Tittaferrante
Catherina
Catherina Tittaferrante
Local specialist in Antigua Guatemala | Replied on Nov 30, 2024

My lovely Maggie,

Has been extraordinary to find each other in this beautiful world, you both with Brian have wonderful souls and spirits.

We enjoyed every little detail from and with you, thank you for trusting and choosing us. Please keep always in your hearts and minds that this Central America Family will be here for you.

We wish all the best and hope to see you again

A lovely and relaxing week in Morocco
Morocco | Nov 9 - Nov 16, 2024

O
Okhifo E.
Ireland | Reviewed on Nov 25, 2024
We had a fantastic and memorable time celebrating our anniversary on a week-long trip to Morocco, all thanks to KimKim Travel! This was our second time booking with KimKim, and the experience exceeded our expectations. Maryem, our coordinator, was exceptional—always responsive and attentive to our needs, tailoring our itinerary perfectly to match our preferences. Our Marrakech walking tour with Amnay was a delight; he was knowledgeable, engaging, and friendly, making the vibrant city come... Read more

We had a fantastic and memorable time celebrating our anniversary on a week-long trip to Morocco, all thanks to KimKim Travel! This was our second time booking with KimKim, and the experience exceeded our expectations. Maryem, our coordinator, was exceptional—always responsive and attentive to our needs, tailoring our itinerary perfectly to match our preferences.

Our Marrakech walking tour with Amnay was a delight; he was knowledgeable, engaging, and friendly, making the vibrant city come alive for us. The trip to the breathtaking Ourika Valley was another highlight, offering stunning views and an unforgettable stay at the serene Inara Desert Camp.

The true gem of our journey, however, was Essaouira. The peaceful, picturesque atmosphere of this coastal city provided the perfect ending to our trip, leaving us thoroughly enchanted. Our guide, Hicham, was also outstanding—friendly, professional, and an excellent companion throughout the experience.

We couldn't have asked for a better way to celebrate our anniversary. Thank you, KimKim Travel and Morocco Immersion Tours, for helping us create such incredible memories!

Hotel Reviews
Riad al Rimal
Marrakech

A charming riad nestled in the heart of the medina, just minutes from Jemaa El Fnaa Market and key monuments. The staff were pleasant and respectful. While the room was clean, it felt smaller than expected, with a comfortable bed but hard pillows. Breakfast was typical Moroccan fare—decent. The rooftop, however, was a peaceful morning retreat, complete with a jacuzzi we unfortunately didn’t get to try.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Inara Desert Camp
Marrakech

From the moment we arrived at this stunning desert camp, we knew we were in for a treat. It was our first time staying in a desert camp, and we only wished we had booked more than one night! The tents were spacious, beautifully decorated, and equipped with all the amenities of a standard hotel room. The bed and pillows were incredibly comfortable, and air conditioning in the tents added to the comfort. The staff were friendly and attentive, making us feel truly welcome. While the WiFi connection in our tent was spotty, we had no trouble connecting in other parts of the camp. Dinner was a delightful three-course meal, and the evening concluded with mesmerizing stargazing—a highlight of the experience. Overall, it was an unforgettable stay, and we can’t wait to return for another magical night in the desert.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Villa Beldi
Essaouira

Our stay at Villa Beldi Essaouira was absolutely fantastic. Located just outside the medina, the peaceful setting adds to its charm, offering a tranquil escape from the hustle and bustle. The lush garden and inviting pool area are perfect for relaxing, and we often found ourselves tempted to spend the entire day by the pool. Our room was spacious, spotless, and tastefully decorated, with a comfortable bed, soft pillows, and excellent WiFi connectivity. Breakfast was a daily highlight, especially the delicious crepes and amlou, which we eagerly looked forward to each morning. The staff were friendly, attentive, and always ready to assist. Overall, Villa Beldi provided a serene and memorable stay, and we highly recommend it to anyone visiting Essaouira!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Guided Tour of Marrakech
Guided Tour of Marrakech
Marrakesh

Our tour guide, Amnay, was very patient and knowledgeable. He educated us on the history, culture, and traditions of the Moroccan people. He spent more time than allotted with us, especially in the souks, and made sure that we got everything we needed.

Quality of Experience
Guides, Drivers and Staff
Transport
Explore Ourika Valley
Explore Ourika Valley
Ourika
Quality of Experience
Guides, Drivers and Staff
Transport
Camel Trek to Desert Camp
Camel Trek to Desert Camp
Agafay

This was such a fun experience! Our camels were well cared for, and the guides were very gentle with them. We took loads of pictures and enjoyed a bumpy ride with stunning views of the desert as we approached our desert camp.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Agafay to Essaouira
Agafay to Essaouira
Morocco
Quality of Experience
Guides, Drivers and Staff
Transport
Afternoon Exploration of Essaouira
Afternoon Exploration of Essaouira
Essaouira
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Maryem Kouna
Maryem
Maryem Kouna
Local specialist in Marrakech | Replied on Dec 13, 2024

Hi Okhifo,
Thanks for your thoughtful and detailed review. It was a pleasure helping you plan this wonderful trip and we are so happy to hear that you had such an amazing time in Morocco.
Thanks again for trusting us with your trip and just let us know when you wish to come back in the future to experience our side of the Atlas Mountains!
Keep in touch,
Maryem, Hicham and the rest of the Morocco Immersion family

This was another amazing trip with the kimkim...
Costa Rica | Nov 11 - Nov 21, 2024

Samantha
Samantha S.
Charlotte, NC | Reviewed on Nov 25, 2024
This was another amazing trip with the kimkim team! They use the most professional local guides and drivers and made everything effortless for us. All of our planned activities were exactly what we were looking for and the hotels were exceptional. We will only use kimkim for our international travel because of the customization to what we want and quality of everyone involved! Read more

This was another amazing trip with the kimkim team! They use the most professional local guides and drivers and made everything effortless for us. All of our planned activities were exactly what we were looking for and the hotels were exceptional. We will only use kimkim for our international travel because of the customization to what we want and quality of everyone involved!

Hotel Review
Koora Hotel
Monteverde

This hotel had stunning rooms and the attention to detail was beyond expectation. The food was exceptional and all the staff took the time to always call us by our names! Best customer service I have had at a hotel before. We will be back.

Authenticity & Character
Location
On a hill with floor to ceiling windows for view
Staff
Cleanliness & Comfort
Local specialist: Bryan Leon
Bryan
Bryan Leon
Local specialist in Cartago, Costa Rica | Replied on Nov 29, 2024

Hola Sam!

Thank you so much for your kind words!

I'm thrilled to hear you had another amazing trip and enjoyed the personalized planning, professional guides, and exceptional hotels. It was a pleasure working with you, and I can’t wait to help you plan your next adventure!

Pura Vida!
Bryan Leon,
Serendipity Adventures🐠

My friend and I hade the best time in Thailan...
Thailand | Nov 12 - Nov 24, 2024

Joan
Joan K.
Chicago, IL | Reviewed on Nov 25, 2024
My friend and I hade the best time in Thailand, all thanks to a memorable experience from Tina our travel expert.. Tina planned our trip perfectly, by asking what are things we like to see and do.
We moved to Three different locations by plane and not once did we have to worry who was going to pick us up.
Some of our favorite attractions; Bangkok the beautiful temples, and history behind them. Leena our guide was very informative, and gracious.
Ching Mia, we were lucky to take part in a...
Read more

My friend and I hade the best time in Thailand, all thanks to a memorable experience from Tina our travel expert.. Tina planned our trip perfectly, by asking what are things we like to see and do.
We moved to Three different locations by plane and not once did we have to worry who was going to pick us up.
Some of our favorite attractions; Bangkok the beautiful temples, and history behind them. Leena our guide was very informative, and gracious.
Ching Mia, we were lucky to take part in a parade which was just beautiful. The elephant Sanctuary was fun and enjoyable from feeding, and bathing these giant animals was special. We had a wonderful time learning to cook delicious Thai food.
Lastly Phuket and its beautiful beaches were stunning, from the canoe rides done by John Gray tours, amazing. And the snorkeling with some awesome ocean fish.. We finished our stay taking a Thai cooking class, Jim our foodie guide was entertaining, lively and helped us create a delicious meal..

I will certainly reach out to KimKim and Tina for my next adventure. She was always on hand and ready to help whenever needed.

Thank You
Joan from Wisconsin

Hotel Reviews
Katathani Phuket Beach Resort
Phuket

The staff, the beautiful location, and the food all top notch.

Authenticity & Character
The lay out
Location
It was near the night market, The beach and pools were exceptional..
Staff
They were so friendly and helpful..
Cleanliness & Comfort
The room was so spacious. The beach bag and towel lent to us was a added plus feature..
The Quarter Hua Lamphong by UHG
Bangkok

The Quarter Hua Lamphong by UHG was a fine hotel overall, with a great location that allowed us to walk everywhere we wanted. The staff were friendly, but the beds were very hard, with no real mattress, just a box frame. That was the only downside to an otherwise good stay.

Activity Reviews
Half-Day Eco Elephant Care!
Half-Day Eco Elephant Care!
Chiang Mai

The Half-Day Eco Elephant Care was amazing. The guide at the sanctuary was hilarious and very informative. We got to be up close with the gentle elephants, feeding them, giving them medicine, and even bathing them. I'd highly recommend this to anyone visiting Thailand.

John Gray's Sea Canoe - Hong by Starlight
John Gray's Sea Canoe - Hong by Starlight
Phuket

John Gray's Sea Canoe - Hong by Starlight was one of our favorite activities. It was a long day starting early, with excellent food provided. The nighttime paddle into the caves to release floral arrangement candles was very special and memorable. A truly unique experience.

Local specialist: Tina Oo
Tina
Tina Oo
Local specialist in Thailand | Replied on Nov 26, 2024

Hi Joan,
Thank you so much for such a kind review.
I'm happy you enjoyed the trip and had a good time here.
This makes my day and I'll share this with my team :)
Best,
Tina

We crammed a lot of things into 5 days and th...
Egypt | Nov 18 - Nov 23, 2024

Graeme
Graeme V.
Spain | Reviewed on Nov 25, 2024
We crammed a lot of things into 5 days and the whole experience was seamless. All the guides were fantastic and looked after us throughout the whole trip.
Fabulous trip, exceeding our expectations. 👏👏👏
Read more

We crammed a lot of things into 5 days and the whole experience was seamless. All the guides were fantastic and looked after us throughout the whole trip.
Fabulous trip, exceeding our expectations. 👏👏👏

Hotel Reviews
Mariott Mena House
Giza

Fantastic Location. Fantastic Hotel.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Blue Shadow Nile Cruise
Karnak, Luxor

Clockwork operation. Fantastic experience.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Nader Hussein
Nader
Nader Hussein
Local specialist in Egypt | Replied on Nov 25, 2024

Hi Graeme … thank you soo much for your valuable feedback it's means a lot to us... We are glad that you all enjoyed the stay😊.... Hope to see you again with another adventure travel plans ....😊

Wonderful honeymoon in Thailand
Thailand | Nov 10 - Nov 23, 2024

Julia
Julia v.
Newark, NJ | Reviewed on Nov 25, 2024
We had a phenomenal trip to Thailand for our honeymoon in November 2024. Thank you to Dat and the Realistic Asia team (especially Mr. Ron, our guide in Bangkok) for ensuring we had a smooth trip filled with culinary and cultural adventures! From punctual airport transfers to responsive communications to sightseeing accompanied by eye-opening commentary from our private guide, Kim Kim / Realistic Asia ensured that my husband and I were well taken care of and had the opportunity to learn a... Read more

We had a phenomenal trip to Thailand for our honeymoon in November 2024. Thank you to Dat and the Realistic Asia team (especially Mr. Ron, our guide in Bangkok) for ensuring we had a smooth trip filled with culinary and cultural adventures! From punctual airport transfers to responsive communications to sightseeing accompanied by eye-opening commentary from our private guide, Kim Kim / Realistic Asia ensured that my husband and I were well taken care of and had the opportunity to learn a whole lot as well about Thai culture. It was my first time in Asia and do not speak Thai at all so it was most comforting to be in such good hands with our private guide who handled all on-the-ground logistics for us (payments at the night market, haggling with tuk tuk drivers, communications at restaurants etc.). We will definitely book with Kim Kim again for our next trip to Asia!

Activity Review
Full Day of Exploring the Ancient Capital Ayutthaya (RA)
Full Day of Exploring the Ancient Capital Ayutthaya (RA)
Bangkok
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Dat Nguyen
Dat
Dat Nguyen
Local specialist in Hanoi | Replied on Nov 27, 2024

Dear Julia,

Thank you for taking the time to share your experience with us!
We’re over the moon to hear that you enjoyed your honeymoon in Thailand with your husband ! Your feedback is highly appreciated, as it enables us to further develop our services and organize memorable trips for our future clients.
Thank you for your kind words about Ron, I will pass it to him.

Thank you again for choosing our company and we hope to see you again in Southeast Asia !
With my best regards,
Dat

Amazing Time in Bali
Indonesia | Nov 15 - Nov 22, 2024

Susan
Susan A.
San Jose, CA | Reviewed on Nov 25, 2024

We had a very memorable trip exploring the east half of Bali with our driver, Essa. He was always punctual and navigated his way around Denpasar, Ubud, and the north the mountains effortlessly.

Our travel specialist, Ana, was great to work with and always replied very quickly. She is knowledgeable about Bali and helped us build a magical itinerary for the trip. We are so happy we booked this service through Kimkim!

Local specialist: Ana Bicanic
Ana
Ana Bicanic
Local specialist in Bali | Replied on Nov 25, 2024

Hello dear Susan,

Thank you so much for your wonderful review and I am so happy to hear that you've had wonderful time!

I will pass your comments to your driver :)

Wishing you all the best and hope to plan again with you in the future!
Ana

Exceptional Service and Local Insights!
Japan | Nov 15 - Nov 23, 2024

Kim
Kim R.
Keller, TX | Reviewed on Nov 25, 2024
Cory was absolutely wonderful throughout our trip. It's such a blessing to have someone local guiding you, as they truly understand the little nuances that first-time visitors might miss. Cory's advice to grab a bento box from a specific spot to which side on the train to sit on to see Mt. Fuji, and suggestions for great lunch spots made our experience even more special. From the beautiful kimono tea ceremony to shopping in Ginza and exploring the breathtaking shrines, we loved every... Read more

Cory was absolutely wonderful throughout our trip. It's such a blessing to have someone local guiding you, as they truly understand the little nuances that first-time visitors might miss. Cory's advice to grab a bento box from a specific spot to which side on the train to sit on to see Mt. Fuji, and suggestions for great lunch spots made our experience even more special.

From the beautiful kimono tea ceremony to shopping in Ginza and exploring the breathtaking shrines, we loved every moment. Cory’s attention to detail and thoughtful recommendations helped us fully embrace the culture and kindness of the people. We are incredibly grateful for Cory’s assistance from start to finish, making this trip unforgettable.

Thank you, Cory, for going above and beyond!

Hotel Reviews
Mitsui Garden Hotel Otemachi / Tokyo
Tokyo

Our stay at the Mitsui Garden Hotel Otemachi was absolutely delightful. The staff were so kind and welcoming, and the rooms were spotless and comfortable. The breakfast was a highlight for us—my husband is still raving about the egg sandwich, calling it the best he’s ever had in his life (and he’s not easy to impress, lol!). The location was perfect; we could easily walk to different areas, grab snacks, and explore the city. When we visit Tokyo again, we’ll definitely stay here and recommend this hotel to all our friends. Thank you for making our trip so memorable!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Mitsui Garden Hotel Kyoto Kawaramachi Jokyoji
Kyoto

A Tranquil and peaceful experience that we loved! Our stay at the Mitsui Garden Hotel Kyoto Kawaramachi Jokyoji was amazing! The calm and serene atmosphere inside the hotel was incredible, and the traditional Japanese-style bathhouse was such a unique and fantastic experience. When we were tired from a long day of fun, we would go there. The rooms were spotless and perfectly prepared for us, making our stay comfortable and relaxing. The location was ideal—just a short walk to great food and shopping. One of the highlights was stepping outside to find a charming local business with a Kyoto coffee truck run by the sweetest guy serving absolutely delicious coffee. We absolutely loved our stay and can’t wait to return!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
remm plus Ginza

The Remm Plus Hotel was an ideal choice for our trip. The location couldn’t have been better—right in the heart of the shopping district! The rooms were cozy, spotlessly clean, and ready for us upon arrival, which made for such a smooth check-in experience. The breakfast was great, with plenty of options to choose from. We also loved how easy it was to step outside the hotel and find delicious food nearby. The automatic check-in process was modern and convenient, and the staff was absolutely amazing. When we needed extra assistance, they were quick to accommodate us with such kindness and professionalism. We would definitely stay here again and highly recommend it to anyone visiting the area!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Shibuya Bar Hopping Night Tour in Tokyo
Shibuya Bar Hopping Night Tour in Tokyo
Tokyo

We had an incredible time on the Shibuya Bar Hopping Night Tour, and our tour guide, Masa, made the experience truly exceptional. He ensured that everyone in the group felt included, engaged, and comfortable throughout the evening. Our 22-year-old son and his friends especially loved the tour, but we also found it to be a fantastic experience. Masa’s deep knowledge of the area and his insights about Tokyo’s nightlife were invaluable. This tour is perfect for your first or second night in the city because it helps you get a feel for the local spots and plan where you might want to visit again later. The places we visited were unique and authentically local, which was exactly what we were hoping for. While there were plenty of fried food options available—which many people would enjoy—we personally would have preferred a bit more variety. That said, it didn’t take away from how much we loved the experience overall. If you’re looking for a night of great drinks, fun exploration, and learning about Tokyo’s vibrant nightlife, this is an absolute must-do. We’d gladly do it again!

Quality of Experience
Guides, Drivers and Staff
Transport
Traditional Japanese Tea Ceremony with Kimono Wearing (Higashiyama)
Traditional Japanese Tea Ceremony with Kimono Wearing (Higashiyama)
Kyoto

A beautiful cultural experience for everyone. The Traditional Japanese Tea Ceremony with Kimono Wearing was an unforgettable experience. My family joined me, and although the boys participated to indulge me, they ended up learning so much about the art of tea making, the culture, and, of course, the beauty of wearing kimonos. Personally, I enjoyed this—it made me wish I had someone to style my hair and dress me every day! The atmosphere was serene, and the attention to detail was impressive. We arrived a little early and had time to visit a nearby coffee shop, which turned out to be amazing—such a charming area with a great vibe. This experience was a wonderful opportunity to learn, connect, and grow together. I highly recommend it to anyone wanting to explore and appreciate Japanese culture in an authentic and meaningful way.

Quality of Experience
Guides, Drivers and Staff
Transport
Private Mount Fuji Trip with English Speaking Guide
Private Mount Fuji Trip with English Speaking Guide
Tokyo

Here’s a polished version of your review for the Mount Fuji Trip with an English-speaking guide: Although I wasn’t able to attend the Mount Fuji trip, the others in our group had a fantastic time. While they were a bit bummed that it was too overcast to see Mount Fuji itself, they thoroughly enjoyed exploring the surrounding areas. The guide was excellent—knowledgeable, engaging, and helpful throughout the trip. They made sure the group had a great experience, providing interesting insights and ensuring everyone felt comfortable. The other locations visited were beautiful and offered a wonderful glimpse into the region's culture and scenery. Overall, it was a memorable trip that everyone appreciated, even with the cloudy weather. I’d definitely recommend this tour for anyone visiting the area—it’s worth it for the experience, the guide, and the chance to explore beyond just the iconic mountain.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Cory Varga
Cory
Cory Varga
Local specialist in Tokyo | Replied on Nov 25, 2024
Dear Kim, Thank you so much for your kind words! It was an absolute joy to help make your trip special and memorable. I'm thrilled to hear you enjoyed the bento box recommendation and caught that perfect view of Mt. Fuji—it’s those little moments that make traveling so magical. It’s wonderful to know that the tea ceremony, Ginza shopping, and the stunning shrines resonated with you. Japan’s beauty and culture truly shine through in experiences like those, and I’m so glad I could help you... Read more

Dear Kim,

Thank you so much for your kind words! It was an absolute joy to help make your trip special and memorable. I'm thrilled to hear you enjoyed the bento box recommendation and caught that perfect view of Mt. Fuji—it’s those little moments that make traveling so magical.

It’s wonderful to know that the tea ceremony, Ginza shopping, and the stunning shrines resonated with you. Japan’s beauty and culture truly shine through in experiences like those, and I’m so glad I could help you discover them.

Your appreciation means a lot, and I’m grateful I could be part of your journey. Wishing you many more incredible adventures ahead! If you ever decide to return, I’d be delighted to assist again. 😊

Aft 87 years of age I experienced my goal of ...
Costa Rica | Nov 11 - Nov 18, 2024

Jan
Jan S.
Denver, CO | Reviewed on Nov 25, 2024
Aft 87 years of age I experienced my goal of zip lining. It was wonderful and the guides exceptional. When we were unable to visit Manuel Antonio Park due to weather agents at Serendipity were quickly able to Schedual a wonderful cooking class. Read more

Aft 87 years of age I experienced my goal of zip lining. It was wonderful and the guides exceptional. When we were unable to visit Manuel Antonio Park due to weather agents at Serendipity were quickly able to Schedual a wonderful cooking class.

Hotel Reviews
Arenal Manoa & Hot Springs
Fortuna

A beautiful relaxing casita. With total privacy. Wonder accommodations, hot springs and buffet.

Authenticity & Character
Tucked inside the jungle as one would expect in Costa Rica.
Location
Convenient to many activities.
Staff
Responsiveness to requests and always upbeat and friendly.
Cleanliness & Comfort
La Mariposa Hotel
Manuel Antonio

Hotel appeared a bit tired and could use slime upgrading.

Location
Activity Reviews
Sunset Sailing Cruise on the Brisa Elegante
Sunset Sailing Cruise on the Brisa Elegante
Manuel Antonio

Nice to be able to have this final relaxing event.

Quality of Experience
Food
Night Excursion in Rainforest and Wild Frog Sanctuary
Night Excursion in Rainforest and Wild Frog Sanctuary
Arenal/La Fortuna

Very authentic and informative. Saw much nightlife I would not have seen on my own.

Sky Tram, Ziplines & Sky Walk Adventure
Sky Tram, Ziplines & Sky Walk Adventure
Arenal/La Fortuna

In my life bucket list. Done at 87 years of age.

Arenal Hanging Bridges Guided Walk
Arenal Hanging Bridges Guided Walk
Arenal/La Fortuna

The Arenal Hanging Bridges Guided Walk was a disappointment, with only two out of five or so bridges open due to maintenance. The experience wasn't as spectacular as expected, and we didn't feel we got our money's worth.

Local specialist: Holden Ketchum
Holden
Holden Ketchum
Local specialist in Cartago, Costa Rica | Replied on Nov 25, 2024

That's great, Jan!I'm happy we could help you meet these wonderful life goals. 🦥 I hope you have great photos to share with family and friends!

Thank you
Holden Ketchum
Serendipity Adventures

Greece Family Vacation
Greece | Sep 21 - Oct 4, 2024

Rod
Rod E.
Canada | Reviewed on Nov 25, 2024
Angela organized an amazing trip for our family. We all enjoyed the tours, guides, hotels and culinary experiences during our stay in Athens, Naxos and Tinos. Read more

Angela organized an amazing trip for our family. We all enjoyed the tours, guides, hotels and culinary experiences during our stay in Athens, Naxos and Tinos.

Hotel Reviews
Sweet Home Hotel
Athens

Excellent location in the heart of Athens close to the Parthenon and "Old Athens". Very friendly and helpful staff with wonderful breakfast.

Authenticity & Character
Location
Easily walkable to central Athens sights, museums, restaurants and shops
Staff
Cleanliness & Comfort
Panos Studios
Naxos Town

Wonderful for our family vacation. Two suites met our needs to relax and cook when we wanted to

Authenticity & Character
Location
Close to the beach and short walk to center of Naxos with lots of restaurants very close by
Staff
Always helpful to our requests
Cleanliness & Comfort
Dolce by Wyndham Athens Attica Riviera
Vravrona

Very slow check in. Hotel was billed as updated but rooms and all facilities are very tired. Food was very mediocre

Authenticity & Character
Location
Staff
took forever to order a drink in the outdoor lounge
Cleanliness & Comfort
everything
Coocono Villas
Tinos

Beautiful Villas with nice welcome gift basket.

Authenticity & Character
Very Chic new contemporary design with wonderful views of the bay and Mykonos
Location
Short walk to the beach and easy walk to old town Tinos to visit restaurants.
Staff
All were very attentive and responded to our requests immediately
Cleanliness & Comfort
Activity Reviews
Bike & Food Tasting tour - conventional bike or e-bike
Bike & Food Tasting tour - conventional bike or e-bike
Athens

Very good overview of old Athens.

Quality of Experience
Guides, Drivers and Staff
Transport
Athens Coastal Bike tour - conventional bike
Athens Coastal Bike tour - conventional bike
Athens

Wonderful way to see more of Athens than just the core.

Quality of Experience
Guides, Drivers and Staff
Guide was very helpful explaining the areas that we visited
Transport
Once Upon A Time in Naxos (a kids family tour!)
Once Upon A Time in Naxos (a kids family tour!)
Naxos

George was wonderful with the little girls

Quality of Experience
Enthusiastic George
Guides, Drivers and Staff
Our guide for the day was extremely helpful explaining the areas that we visited
Transport
Very Comfortable transport van
Private Cook Service in Naxos
Private Cook Service in Naxos
Naxos

Food was fantastic and Maria was excellent explaining all dishes

Quality of Experience
Maria included the little girls when making some of the dishes. She brought small aprons and Chef hats for them:)
Private Half Day Catamaran Cruise
Private Half Day Catamaran Cruise
Naxos

A wonderful tour over to Paros and great swimming in two bays.

Quality of Experience
The Catamaran was very clean and well kept by the Captain
Guides, Drivers and Staff
Both the Captain and his mate were very personable and helpful with everyone. Snacks and drinks were a very nice touch.
Transport
A wonderful calm transfer across and back from Naxos to Paros
Naxos Culinary Tour
Naxos Culinary Tour
Greece

The cook and her husband were very gracious hosts and we had a fun dinner with them, the guide and some unexpected friends of the cook

Quality of Experience
Very helpful explaining how we could help prepare the dishes
Guides, Drivers and Staff
Transport
Van was a bit tired but clean
Tinos Full Day Tour
Tinos Full Day Tour
Tinos

Excellent tour of the small island. A great way to learn about the history of Tinos

Quality of Experience
Guides, Drivers and Staff
Our guide was very knowledgeable and helpful answering any questions we had at all of the stops.
Transport
Cooking Experience - Meet the Locals
Cooking Experience - Meet the Locals
Greece

A fantastic lunch in the countryside with a wonderful cook.

Quality of Experience
Everyone (including the little girls) helped make the various dishes. Great explanations of how to make everything
Food
To be able to taste wonderful Greek cuisine that everyone had a hand in preparing. Lunch with the host and her husband overlooking the sea was special
Guides, Drivers and Staff
Transport
Local specialist: Angela (Aggeliki) Giannioti
Angela (Aggeliki)
Angela (Aggeliki) Giannioti
Local specialist in Greece | Replied on Nov 25, 2024
Yeia sou Rod! So nice to hear from you and thank you so much for sharing your feedback and thoughts on your trip. I am honestly really happy to know that you all (even the little ones) enjoyed your time here in Greece with us. That is amazing. 🙂 Thank you for sharing your feedback on Dolce by Wyndham Athens Attica Riviera. It is highly appreciated and of course, we take that into deep consideration and will not book this hotel for anyone else in the future. They were supposed to have a... Read more

Yeia sou Rod!

So nice to hear from you and thank you so much for sharing your feedback and thoughts on your trip.

I am honestly really happy to know that you all (even the little ones) enjoyed your time here in Greece with us. That is amazing. 🙂

Thank you for sharing your feedback on Dolce by Wyndham Athens Attica Riviera. It is highly appreciated and of course, we take that into deep consideration and will not book this hotel for anyone else in the future. They were supposed to have a full renovation last year around this time. I assume they actually never did. And now knowing that even the staff did not do their utmost best to offer a pleasant stay, that is a red line! I am really so sorry you had this experience at this accommodation and I truly thank you very much for your sincere feedback.

My best to the whole family,
Angela
Yamas! 🥂

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