Kimkim Trip Reviews

4.8
Based on 16,512 ratings
Read 16,512 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Wine Tasting Vacation - Argentina and Chile
Argentina | Nov 6 - Nov 27, 2024

Caroline
Caroline K.
Portland, OR | Reviewed on Nov 29, 2024
We had some great guides and drivers. We were lucky because in Mendoza we had the same driving for all our trips (can’t remember her name) - she was an excellent driver. Then in Santiago our driver was Orlando - he was wonderful! Very friendly and had lots of information about the town.
The day trips in Salta were too long - they were about 10-12 hours which is too long to be sitting in a bus which is why we canceled our third bus trip.
The hotel in Salta does not have an elevator and...
Read more

We had some great guides and drivers. We were lucky because in Mendoza we had the same driving for all our trips (can’t remember her name) - she was an excellent driver. Then in Santiago our driver was Orlando - he was wonderful! Very friendly and had lots of information about the town.
The day trips in Salta were too long - they were about 10-12 hours which is too long to be sitting in a bus which is why we canceled our third bus trip.
The hotel in Salta does not have an elevator and there was no hot water in our room on the last night and morning. We didn’t talk to reception about it due to language problems.
The tour Gabriel for the walking tour of Salta was not that great, plus it was supposed to be 3 1/2 hours but it was only for one hour (which did work out better as we had been walking around Salta for most of the day).
All of the wineries that you booked for us were really great, we had some great wine and great food.
It was great being meet at the airport with a driver, that made everything so much simpler/nicer.
We will definitely use your company again and recommended you to lots of people that we met during the trip.
For the Iguazú falls - the boat ride that you booked for use was canceled so we ended up taking a jet ski boat ride, we highly recommend this ride as it is amazing - they take you under the water falls (they provide dry bags for all personal items).

Hotel Reviews
Savoy Hotel
Buenos Aires

The Savoy Hotel in Buenos Aires was really nice, with extra space beyond just the bedroom. It was conveniently located within walking distance to all the attractions in town, and the breakfast they served was great. We loved the central location, making it easy to explore Buenos Aires.

Inkai Salta
Salta

Inkai Salta was a decent hotel, but it didn't have an elevator, which was a bit inconvenient. Luckily, the staff helped with our luggage, and my husband managed the rest. Otherwise, it had a good location, so getting around wasn’t difficult. Overall, it was okay but could use an elevator for convenience.

Hotel Fundador
Santiago, Región Metropolitana

The Hotel Fundador in Santiago was great! It had a separate sitting area with chairs, making it comfortable to relax with a bottle of wine after a day out. It was a nice touch not to be confined to a bedroom space only. Definitely one of the hotels we enjoyed staying at.

Local specialist: Flor Bonis
Flor
Flor Bonis
Local specialist in Córdoba | Replied on Nov 29, 2024

Hi Caroline, Hi Andrew:

Thank you so much for taking the time to share your experience with us! I’m thrilled to hear that you enjoyed many aspects of your trip.
It was a true pleasure working with you to plan this trip, and I’m so glad that you’re already thinking about traveling with us again. Thank you as well for recommending us to others—it means the world to us!

Wishing you many more amazing adventures, and I hope to help you plan your next South American experience soon.

Warm regards,
Flor

Our trip to Egypt and Jordan
Egypt | Nov 10 - Nov 23, 2024

Chris
Chris H.
East Naples, FL | Reviewed on Nov 29, 2024
Our trip to Egypt and Jordan with KimKim was truly a once-in-a-lifetime experience. From the moment we arrived, we felt incredibly well taken care of. Thanks to their detailed arrangements, navigating airports was seamless. Having our own driver and guide throughout the trip allowed us to customize our itinerary on the go, ensuring we could spend more or less time at sites based on our interests. This flexibility, combined with the warm welcome from every guide, driver, and hotel staff member... Read more

Our trip to Egypt and Jordan with KimKim was truly a once-in-a-lifetime experience. From the moment we arrived, we felt incredibly well taken care of. Thanks to their detailed arrangements, navigating airports was seamless. Having our own driver and guide throughout the trip allowed us to customize our itinerary on the go, ensuring we could spend more or less time at sites based on our interests. This flexibility, combined with the warm welcome from every guide, driver, and hotel staff member we met, made the journey unforgettable.

The highlights were many. Our guides in both countries were knowledgeable and accommodating and went above and beyond to make us feel special. In Jordan, our guide Ramzi surprised us with thoughtful gestures, including a beautiful, warm Jordanian coat, when he noticed I was unprepared for the cold mornings. He also gifted us traditional headscarves and showed us how to wear them, making us feel connected to Jordanian culture. Additionally, KimKim’s efforts to celebrate my mom's birthday throughout the trip were extraordinary. From cakes and traditional songs to stunning gifts, they ensured her day felt truly special.

One of the standout benefits of booking with KimKim is the convenience. While their packages are undoubtedly pricey, the hands-off planning and seamless execution make it well worth the investment. Every detail was handled for us, allowing us to relax and fully enjoy our trip without stress.

Some locations were unforgettable must-sees. The Valley of the Kings in Egypt stood out for its breathtaking grandeur and rich history—it’s an experience unlike any other. In Jordan, Wadi Rum was an absolute highlight. The surreal desert landscape, with its towering sandstone mountains and expansive red sands, was mesmerizing. Watching the sunrise and sunset in Wadi Rum felt like stepping into another world—a memory we’ll cherish forever.

That said, there were a few areas for improvement.

As a group of three (my parents and me), accommodations were not consistently handled. At times, I slept on a cot in the same room as my parents, while other nights, I had my own room. Given we chose a premium package, it felt like an oversight not to have my own room throughout the trip. Additionally, the cabin booked for us on the Nile cruise was too small for three people. We spent more time in the cabin than expected during the cruise, and without my mom's intervention to upgrade, it could have made for an uncomfortable experience.

The trip to Abu Simbel was another point of contention. After visiting many incredible temples (Luxor, Horus, Edfu, Kom Ombo, Karnak, and the Valley of the Kings), the 4 a.m. wake-up and six hours of driving for a temple that felt similar to others wasn’t worthwhile for us. The effort and time spent in transit far outweighed the experience, and we wish this had been explained better during planning so we could have opted out.

Tipping in Egypt was also challenging. While we understand the cultural norm, managing small tips for drivers, airport assistants, and bag carriers felt like a constant task. It would have been far more convenient if these smaller tips were included in the package price and handled by our guide. We were happy to manage tips for our primary guides, as it felt more personal, but the smaller tips became a source of stress.

Despite these critiques, KimKim truly excelled in making the experience unforgettable. Their ability to deliver a highly personalized, seamless, and expertly managed trip is unmatched. From thoughtful surprises to the ease of having everything arranged, KimKim allowed us to immerse ourselves fully in the beauty and culture of Egypt and Jordan. Between exploring the ancient wonders of the Valley of the Kings and the stunning, otherworldly landscapes of Wadi Rum, we created memories that will last a lifetime. For anyone looking for a stress-free, curated, and enriching travel experience, KimKim is absolutely worth it. We’ll treasure this trip forever.

Local specialist: Amr Ali

Brillianly organised and great tour of Thailand
Thailand | Nov 9 - Nov 22, 2024

R
Robert S.
United Kingdom | Reviewed on Nov 29, 2024
I cannot rate highly enough our travel consultant Lacey, she was brilliant in arranging our trip, making recommendations and putting up with our last minute change of plans. We spent two weeks in Thailand visiting Bangkok, River Kwai, Chiang Mai and Khao Lac. It was my wife's first visit to Thailand and she was able to get a varied and interesting experience of the country. The Ariyasom Villa Bangkok. Aksara Hotel in Chiang Mai and the Devasom Hotel in Khao lac were superb... Read more

I cannot rate highly enough our travel consultant Lacey, she was brilliant in arranging our trip, making recommendations and putting up with our last minute change of plans.

We spent two weeks in Thailand visiting Bangkok, River Kwai, Chiang Mai and Khao Lac. It was my wife's first visit to Thailand and she was able to get a varied and interesting experience of the country. The Ariyasom Villa Bangkok. Aksara Hotel in Chiang Mai and the Devasom Hotel in Khao lac were superb recommendations and well worthwhile staying in.
During the trip our guides were informative, knowledgeable funny and great entertainment.
I cannot recommend her and her company enough. Thank you Lacey

Hotel Reviews
Ariyasom Villa
Bangkok
Authenticity & Character
Location
Staff
Cleanliness & Comfort
The FloatHouse River Kwai
Chang Wat Kanchanaburi
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Aksara Heritage
Chiang Mai
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Devasom Khao Lak Beach Resort & Villas
Phang Nga
Authenticity & Character
Location
Cleanliness & Comfort
Activity Reviews
Chiang Mai from a Different Perspective by Bike
Chiang Mai from a Different Perspective by Bike
Chiang Mai
Quality of Experience
Guides, Drivers and Staff
Transport
Jao Ping River Cruise - Dinner with wine paring
Jao Ping River Cruise - Dinner with wine paring
Chiang Mai
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Night Street Food Tour After Dark by Tuk Tuk
Night Street Food Tour After Dark by Tuk Tuk
Bangkok
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Railway Market & Floating Market
Railway Market & Floating Market
Bangkok
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Lacey Ngo
Lacey
Lacey Ngo
Local specialist in Hanoi | Replied on Nov 29, 2024

Dear Robert,
Thank you very much for your wonderful feedback. Your sharing is really helpful for us to improve our products as well as the operational quality. I hope to have a chance to accompany your family in the future trips.
From Exotic Voyages team with thanks!

Greece is Wonderful! Angela made it so
Greece | Aug 9 - Aug 19, 2023

J
JEAN J.
Scarsdale, NY | Reviewed on Nov 29, 2024
This is very late in coming but as many of us make our decisions using other people's reviews, I think Angela should get the recognition that she deserves. We had a great time in Greece. Angela took the hassle completely out of trip planning. She listened to our wishes and catered to us. With 3 kids, we didn't want the nightclubs of Mikonos or Santorini. Angela chose Milos and Naxos for us, planned our tours and excursions from Athens and arranged all accommodations, transportation and... Read more

This is very late in coming but as many of us make our decisions using other people's reviews, I think Angela should get the recognition that she deserves.

We had a great time in Greece. Angela took the hassle completely out of trip planning. She listened to our wishes and catered to us. With 3 kids, we didn't want the nightclubs of Mikonos or Santorini. Angela chose Milos and Naxos for us, planned our tours and excursions from Athens and arranged all accommodations, transportation and tickets. She even helped us check in for our ferries. She got it all right.

The drivers were wonderful. They were all prompt and ready with cold bottles of water. The accommodations also excellent. Erianna Suites in Milos was our favorite. We had the freedom to do what we liked and the structure to make it all work.

Thank you!

Local specialist: Angela (Aggeliki) Giannioti
Angela (Aggeliki)
Angela (Aggeliki) Giannioti
Local specialist in Greece | Replied on Nov 29, 2024

Hey Jean,

It is never too late to share your great experience and it is always deeply appreciated. 😀
Thank you so much for sharing your thoughts on your experience in working with us.

I am really happy to know that you enjoyed your time and that I was able to make things easy for you taking all the hassle off your shoulders so you can focus on having an awesome time.

I would love to see you coming back soon!
Safe travels.
Angela & the GA Trips team

I had a personal solo trip as I had a free we...
Vietnam | Nov 18 - Nov 24, 2024

H
Herman J.
Denver, CO | Reviewed on Nov 29, 2024

I had a personal solo trip as I had a free week. Had a personal guide and driver for almost all the time. The experience was great. Was taken to sites and street food shops that gave a great view of Hanoi today. The guides were personable and informative. It was like traveling with friends rather than an impersonal guide. Would go on a similar trip again.

Local specialist: Ha Dinh
Ha
Ha Dinh
Local specialist in Hanoi | Replied on Nov 29, 2024

Hey Herman,

That sounds like an amazing trip! I’m so glad to hear you had a great time in Hanoi, and it’s awesome that Mr. Cuong made the experience feel more like traveling with friends. It does make a big difference when you have someone who knows all the best spots, from the food stalls to the sights.

I’m sure you’ll be looking forward to your next adventure now. Let me know if you’re ever planning another trip—I’d love to hear all about it!

Take care,
Ha from Realistic Asia

70th Birthday
Colombia | Nov 22 - Nov 28, 2024

M
Mark D.
San Jose, CA | Reviewed on Nov 29, 2024
Issac did an exceptional job of taking care of us. He took the time to make sure we knew what each had to store. The only thing that was not fun was the boat ride to the island. Pretty rough ride especially for small kids. But everyone enjoyed the pool and the service was great. The Santa Clara was an exceptional hotel. Everyone enjoyed the amenities they offered. All the restaurants were great and the last nite at Harry Sasoon was over the top. We appreciate your quick... Read more

Issac did an exceptional job of taking care of us. He took the time to make sure we knew what each had to store.

The only thing that was not fun was the boat ride to the island. Pretty rough ride especially for small kids. But everyone enjoyed the pool and the service was great.

The Santa Clara was an exceptional hotel. Everyone enjoyed the amenities they offered.

All the restaurants were great and the last nite at Harry Sasoon was over the top.

We appreciate your quick responses during the week.

We all enjoyed the activities you scheduled for us….

It turned out to a memorable 70th birthday adventure for the whole family.

THANKS AGAIN!

Mark

Hotel Review
Sofitel Legend Santa Clara Cartagena
Cartagena

exceptional sevice and great amenities

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Welcome to Colombia!
Welcome to Colombia!
Colombia
Guides, Drivers and Staff
Transport
Day Pass at Tierra Bomba Island at Makani Beach Club
Day Pass at Tierra Bomba Island at Makani Beach Club
Colombia

The day pass to Tierra Bomba Island at Makani Beach Club was enjoyable once we got there. However, the boat trip out to the island was quite rough. It was a small boat barely fitting us all, and we were bouncing quite a bit, which didn't make for the most enjoyable ride.

Rum Tasting with Chocolate Pairing and Chocolate making Workshop for Children
Rum Tasting with Chocolate Pairing and Chocolate making Workshop for Children
Cartagena

The rum tasting with chocolate pairing and chocolate making workshop for the children was outstanding. They did a great job with the presentation, and it was nice that kids and adults could be in the same room enjoying different activities.

Drums and Music Workshop
Drums and Music Workshop
Cartagena

The drums and music workshop was a hit. Everyone got into it, and they did a great job getting everyone involved in playing the drums, including all the kids. It was a fun and engaging experience for the whole family.

Short Cooking Class - Local Appetizers
Short Cooking Class - Local Appetizers
Cartagena

The short cooking class was not the best part of the trip. It was held inside a restaurant with people coming and going, which made it not very private. It was difficult to communicate as we were stretched over a long table, which affected the overall experience.

Local specialist: Margoth Rico
Margoth
Margoth Rico
Local specialist in Bogota | Replied on Nov 29, 2024
Dear Mark, Thank you very much for taking the time to share your experience with us! We are very happy to hear that Issac took exceptional care of you and that the service met your expectations. We understand that the boat ride to the island was a bit rough, especially for the small kids, and we appreciate your feedback on this. We're glad to know that everyone enjoyed the pool and the other services provided. It is wonderful to hear that you found the Santa Clara hotel and its amenities... Read more

Dear Mark,

Thank you very much for taking the time to share your experience with us! We are very happy to hear that Issac took exceptional care of you and that the service met your expectations.

We understand that the boat ride to the island was a bit rough, especially for the small kids, and we appreciate your feedback on this. We're glad to know that everyone enjoyed the pool and the other services provided.

It is wonderful to hear that you found the Santa Clara hotel and its amenities exceptional, and that the dining experiences, especially the last night at Harry Sasson, were memorable.

It sounds like it was a fantastic 70th birthday adventure for your whole family, and we are honored to have been a part of it.

Thanks again for your kind words and for making us a part of this special family trip. It has been a pleasure meeting you, and we send our very best wishes to your family!

Best wishes,
The Aracanto Team

Bucket list and beyond
Patagonia | Nov 12 - Nov 24, 2024

Darina
Darina B.
Tempe, AZ | Reviewed on Nov 28, 2024
Our trip to Chile was a bucket list trip that lived up to our expectations, and exceeded several times! We particularly loved our time in the Patagonia region, the hiking in Torres del Paine & our trip to the Murrano glacier was unbelievable. All our local guides in those regions were exceptional! So knowledgeable! We learned a lot & had very memorable experiences.
Our visit to Easter Island was also unforgettable. Totally different culture & weather, it felt more like Tahiti or Hawaii....
Read more

Our trip to Chile was a bucket list trip that lived up to our expectations, and exceeded several times! We particularly loved our time in the Patagonia region, the hiking in Torres del Paine & our trip to the Murrano glacier was unbelievable. All our local guides in those regions were exceptional! So knowledgeable! We learned a lot & had very memorable experiences.
Our visit to Easter Island was also unforgettable. Totally different culture & weather, it felt more like Tahiti or Hawaii. Worth the long flight if time allows.

Hotel Review
Hotel Costanera
Puerto Natales

Staff & facilities were exceptional! Comfy beds & lovely breakfast made for a great start to the day. The staff always accommodated for the very early start times for excursions, with an equally early breakfast available, and it was nice to have the option of light snacks & a beer in the evening if needed. Even thou the view in front of the hotel was more of a shipyard, there was beautiful promenade to walk to both the left or right after exiting the hotel, and the walk to the heart of Natales was maybe 15 min. Lots of great food & some shopping.

Authenticity & Character
Location
Walkable
Staff
Super responsive & accommodating
Cleanliness & Comfort
Super clean. Great beds & shower
Local specialist: Jesse Barrera
Jesse
Jesse Barrera
Local specialist in Santiago | Replied on Nov 29, 2024

Hi Darina,

I'm happy to hear you and Tim enjoyed your 14-day trip getting to explore Santiago, Easter Island and Patagonia in Chile😊

Easter Island is a such a treat to be able to visit that not many have the chance to do!

Don't hesitate to reach out if you're thinking of planning another trip. Maybe to the Atacama Desert or the Lake District? 🌋

Kind regards,
Jesse

Once in a lifetime experience
Guatemala | Nov 16 - Nov 24, 2024

Kristen
Kristen V.
Flagami, FL | Reviewed on Nov 28, 2024
Thank you to Catherina and the team for planning my trip to Guatemala and making it an unforgettable experience. My tour guides Bobby and Luis were professional and knowledgeable about the culture, history, foods and terrain, that I was taking it in through all my senses. The most challenging activity was hiking up Acatenango, but it was so worth it because of the spectacular views. There was a point when I had some issues towards the end of my trip, but Catherina and her team resolved the... Read more

Thank you to Catherina and the team for planning my trip to Guatemala and making it an unforgettable experience. My tour guides Bobby and Luis were professional and knowledgeable about the culture, history, foods and terrain, that I was taking it in through all my senses. The most challenging activity was hiking up Acatenango, but it was so worth it because of the spectacular views. There was a point when I had some issues towards the end of my trip, but Catherina and her team resolved the issue as soon as possible, I was so grateful for their help.
Guatemala is a beautiful and underrated country, the people were friendly and so welcoming that I would definitely return. I highly recommend you book through Colombus Guatemala Travel because they helped create such a unique experience.

Activity Reviews
Villages Around Lake Atitlán by Boat
Villages Around Lake Atitlán by Boat
Guatemala

I learned a lot about the culture, how the people make their clothes, the different types of crops that they grow, the foods that they eat.

Quality of Experience
Guides, Drivers and Staff
Transport
Going on the boats (lanchas) was a fun way to get around
DAY 2,  Acatenango Descend
DAY 2, Acatenango Descend
Guatemala

The views of Acatenango were incredible, with the lava flowing and sunsets at night to sunrises in the morning.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Catherina Tittaferrante
Catherina
Catherina Tittaferrante
Local specialist in Antigua Guatemala | Replied on Nov 30, 2024

My lovely Kristen,

Having the opportunity to share with you have been amazing, even when short we were so inspired by your wonderful energy and greate spirit.

We appreciate so much your friendship and trust as to us is the most valuable and from now on you will always have a family in Guatemala, our biggest passion is to keep printing magical memories of all the destinations and cultures we share.

Maybe next time we could go snorkel at the barrier reef or have a Caribbean cooking class as well as dance lessons.

Keep enjoying my dear until we meet each other again.

Highly Recommend Active India for Rajasthan Travels
India | Nov 6 - Nov 24, 2024

Morena
Morena S.
San Jose, CA | Reviewed on Nov 28, 2024
We usually organize our trips independently and never use travel agents, but for Rajasthan, we felt we might need some assistance—especially with finding a driver. While researching online, we discovered Kimkim, which connected us with the incredible Ravi from Active India. From the very start, Ravi was exceptionally helpful, reviewing our planned itinerary and suggesting an additional stop to make the journey smoother. Most of the local guides provided were highly knowledgeable and eager... Read more

We usually organize our trips independently and never use travel agents, but for Rajasthan, we felt we might need some assistance—especially with finding a driver. While researching online, we discovered Kimkim, which connected us with the incredible Ravi from Active India.

From the very start, Ravi was exceptionally helpful, reviewing our planned itinerary and suggesting an additional stop to make the journey smoother. Most of the local guides provided were highly knowledgeable and eager to answer all our questions, enhancing our experience at every destination.

Our driver, Puran, was wonderful—kind, professional, and most importantly, calm. His composure was essential for navigating the chaotic roads of India, ensuring we always felt safe and at ease.

Ravi and his team provided outstanding service throughout our stay in India, and we wholeheartedly recommend Active India to anyone planning a trip to Rajasthan. Their expertise made all the difference in creating a seamless and memorable journey.

Hotel Reviews
Oberoi Udaivilas
Udaipur

Our suite was beautiful with a swimming pool and terrace. The furniture was a bit dated but well maintained. The butler service was good.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Taj Umaid Bhawan Palace

The hotel is actually a palace. The common areas are very beautiful. Our historical suite could use a bit of updating but it was very clean and the service excellent.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Jaisalmer Marriott Resort & Spa
Jaisalmer

The suite was spacious, but the furniture showed signs of wear and could benefit from some refurbishment to enhance the overall comfort and aesthetic.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Gajner Palace

The picture is misleading. We checked in and immediately checked out after seeing our bedroom. So very old. The place appeared to have a lot of potential after a total makeover.

Authenticity & Character
Location
Staff
Mayagarh Pushkar

This hotel is essentially a country house, but unfortunately, it did not meet expectations. Both the main swimming pool and our plunge pool had dirty water, as the filtration systems appeared to be off—a very disappointing first impression. While the suite was spacious, the fridge was non-functional, adding to the list of inconveniences. Overall, we left with a negative impression and would recommend avoiding this property if possible.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Oberoi Rajvilas
Jaipur

A beautiful suite complemented by a recently added swimming pool, making the stay even more enjoyable. The grounds are stunning, offering a serene and picturesque environment. The service was outstanding, with staff going above and beyond to ensure a memorable experience.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Oberoi Amarvilas
Agra

If the weather permits, a stunning view of the Taj Mahal greets you right from the hotel’s hall. All the rooms are oriented towards this iconic jewel of Agra, ensuring breathtaking views. We stayed in a suite on the 5th floor, and the view was absolutely spectacular. However, the furniture could use some spot cleaning, and the AC in the living area was excessively cold, making it difficult to use the space comfortably.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Oberoi New Delhi
New Delhi

For a hotel considered one of the best in Delhi, our experience was quite disappointing. In our suite, the floors along the walls were not properly cleaned, and the AC emitted an unpleasant smell. The doors were worn, the furniture was dated, and the sofas and chairs had noticeable stains. Additionally, the hallway near the elevator banks was filled with an overpowering perfume odor, making the wait for the elevator uncomfortable. Overall, the hotel did not meet the high standards we expected.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Ravi Tickoo
Ravi
Ravi Tickoo
Local specialist in New Delhi | Replied on Nov 29, 2024
Dear Morena,
Namaste!
Thank you so much for taking the time to share your thoughts and feedback on your trip to India. We are thrilled to hear that you and Giovanni had a memorable experience and that every moment of your journey was filled with joy and discovery.
On behalf of the entire Active India & Kimkim team, I would like to express our heartfelt thanks for placing your trust in us to plan and organize your family’s holiday tour. It was a pleasure to be a part of your travel... Read more

Dear Morena,
Namaste!
Thank you so much for taking the time to share your thoughts and feedback on your trip to India. We are thrilled to hear that you and Giovanni had a memorable experience and that every moment of your journey was filled with joy and discovery.

On behalf of the entire Active India & Kimkim team, I would like to express our heartfelt thanks for placing your trust in us to plan and organize your family’s holiday tour. It was a pleasure to be a part of your travel experience, and we are delighted that we could contribute to making your trip special.

India has so much to offer, from its rich culture and heritage to its diverse landscapes and vibrant cities. We sincerely hope that your visit has sparked a desire to explore even more of our beautiful country. If you decide to return for another adventure, we would be honored to assist you once again in curating an unforgettable journey.

Please don’t hesitate to reach out to us whenever you're ready to plan your next trip. We look forward to welcoming you and your family back to India soon!

Warm regards,
Ravi

Our trip to Bhutan was fabulous!
Bhutan | Nov 12 - Nov 22, 2024

Lisa
Lisa N.
Seattle, WA | Reviewed on Nov 28, 2024
Our trip to Bhutan was fabulous! So glad we finally made it happen, thanks to help from Kim Kim. The country itself is magical, with history and culture spread throughout. Highlights included the trek to Bumdra and the Sky Burial at 13,300 feet followed by a hike down to Tigres Nest, the town of Punakha and it's incredible dzong, and the national dish of chili cheese! There was a lot of driving back and forth to accommodate a festival which I'm not sure was worth it. The festival... Read more

Our trip to Bhutan was fabulous! So glad we finally made it happen, thanks to help from Kim Kim.

The country itself is magical, with history and culture spread throughout. Highlights included the trek to Bumdra and the Sky Burial at 13,300 feet followed by a hike down to Tigres Nest, the town of Punakha and it's incredible dzong, and the national dish of chili cheese!

There was a lot of driving back and forth to accommodate a festival which I'm not sure was worth it. The festival was nice, but as a foreigner and non-Buddhist, it was difficult to follow along. It was also overrun with pushy tourists trying to grab photos so it wasn't peaceful at all. In hindsight, I wish we would have arranged the trip more efficiently, not bothering to go to the festival which came with about an extra 6 hours of driving the same roads. But so be it, we still had a fabulous trip!

Hotels were mixed - some were fantastic while others were just average. Same with the food. All meals were included which was great. Overall Bhutanese food is delicious and we wanted to try more but we were often taken to the tourists spots on the routes which catered for a more western, simple palette. When we did go to a few real local restaurants, the food was fabulous!

The weather in November was perfect - I highly recommend this time. It was warm during the days and cool at night (except of course at 13,300 feet where it was cold all day and even colder at night!) I understand there are fewer tourists at this time, too.

What really made our trip special was our guide and our driver. Tashi and Tsering were absolutely darling. We learned so much from that, not just about the sights but also about life in Bhutan, Bhuddism, and just another way of living. They opened our eyes to so many things and we are so grateful. We were sad to say goodbye.

Overall, I'm so glad we went. It was worth every dollar and every hour of flying to get there!

Hotel Reviews
Bhutan Suites
Thimphu

Older hotel but they have done a good job with what they have. Service and food were fabulous (in fact, dinner was one of the best meals we had on the trip!) Room was huge (a one bedroom apartment) with good heating and good hot water.

Authenticity & Character
Location
Top of a hill with lots of dogs around so not easy to go walking/running on your own
Staff
Cleanliness & Comfort
ABC Lodge
Phobjikha Valley

In the middle of nowhere which added to the experience! Rustic but cute room. Great water pressure and temperature. Good food and nice service.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Bumdra Camp
Bumdra

Amazing what they can do at 13,000 feet! I was so impressed by the setup and comforts they provided, including flushing toilets and real beds! Dinner and breakfast were terrific. Staff was beyond amazing. It was freezing at night but the tent was extremely warm (so many blankets on the bed!) I loved this place!

Authenticity & Character
Location
On top of the world!
Staff
Went above and beyond
Cleanliness & Comfort
Meri Puensum Resort
Punakha

Excellent hotel. Food was the only disappointing thing. Amazing view from the room which was huge and comfortable. Great shower. Great staff.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Mountain resort
Jakar

Room was fine and clean. Water pressure and shower weren't great. Did laundry which was good but expensive. Food was average at best. Surprised that we were charged for water at the end (at ridiculous prices!)

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Metta Resort
Paro

Service was excellent. Food was average. Not much character (this is a conference hotel). Location isn't awesome.

Authenticity & Character
Location
Not walking distance to anything
Staff
Cleanliness & Comfort
Local specialist: Mieke Arendsen
Mieke
Mieke Arendsen
Local specialist in Bhutan/Netherlands | Replied on Nov 28, 2024

Hi Lisa, Thank you so much for your feedback and comments on the places you have visited, this is very valuable to us!
It was a great pleasure hosting you here 🇧🇹
Wishing you all the best on behalf of the Wind Horse family,
Mieke

Happy times in Hanoi.
Vietnam | Nov 1 - Nov 6, 2024

kim
kim b.
United Kingdom | Reviewed on Nov 27, 2024
We had an amazing trip to Hanoi with a great itinerary which was designed by Lucy and she made any changes we requested. The hotels were great.
We had a lovely guide Mr Huan and a very nice driver who was with us for the whole trip.
Both looked after us very well and went above and beyond to make our trip memorable.
Read more

We had an amazing trip to Hanoi with a great itinerary which was designed by Lucy and she made any changes we requested. The hotels were great.
We had a lovely guide Mr Huan and a very nice driver who was with us for the whole trip.
Both looked after us very well and went above and beyond to make our trip memorable.

Hotel Reviews
May De Ville Luxury Hotel & Spa
Hanoi

Great hotel well located

Authenticity & Character
Great breakfast, lovely staff and great rooftop views over city
Location
Staff
Friendly and helpful
Cleanliness & Comfort
Tam Coc Retreat

Beautiful hotel in a very tranquil setting

Authenticity & Character
Just perfect
Location
Close to local sights
Staff
Very helpful
Cleanliness & Comfort
Amanda Luxury Cruise

Communication on the boat could have been better and food was average for a luxury ship

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Explore the History and Beauty of Hanoi city tour , Train Street and Water Puppet show
Explore the History and Beauty of Hanoi city tour , Train Street and Water Puppet show
Hanoi
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Day Trip to Ba Vi Countryside & Cooking Class
Day Trip to Ba Vi Countryside & Cooking Class
Hanoi

Very unique day giving an insight to local life in the country (Timings need improvement we were waiting around for quite a long time for other participants to arrive)

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Hoa Lu And Tam Coc Exploration
Hoa Lu And Tam Coc Exploration
Vietnam

Great day out including lovely lunch cycle ride and boat trip

Quality of Experience
The scenery
Food
Guides, Drivers and Staff
Just always so helpful
Transport
On boarding - Dark and Bright Caves - Tra Bau - Lan Ha Bay ( Amanda Luxury Cruise 2D1N)
On boarding - Dark and Bright Caves - Tra Bau - Lan Ha Bay ( Amanda Luxury Cruise 2D1N)
Ha Long Bay
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Lucy Do
Lucy
Lucy Do
Local specialist in Vietnam | Replied on Dec 04, 2024

Hi Kim,

Thank you so much for your review! We're so happy to know that you had a great time on our tour. Our team works hard to deliver unforgettable experiences, and your feedback is a testament to their dedication. We appreciate your support and hope to see you soon on another adventure.

Sincerely,
Lucy

Our trip to New Zealand was incredible and unforgettable!
New Zealand | Nov 6 - Nov 20, 2024

Matt
Matt S.
Memphis, TN | Reviewed on Nov 27, 2024
Our trip was incredible! Our agent, Michelle, put together an excellent itinerary and each reservation went off without any issue. I enjoyed each activity, with only a couple being less than incredible when compared to the others. The glow worm cave/black water rafting at Black Labyrinth was perfect; the guides were very engaging and facilitated a great experience. Hobbiton was exactly what I wanted it to be. Rotorua Canopy Tours did an excellent job and that experience was perfect, as was... Read more

Our trip was incredible! Our agent, Michelle, put together an excellent itinerary and each reservation went off without any issue. I enjoyed each activity, with only a couple being less than incredible when compared to the others. The glow worm cave/black water rafting at Black Labyrinth was perfect; the guides were very engaging and facilitated a great experience. Hobbiton was exactly what I wanted it to be. Rotorua Canopy Tours did an excellent job and that experience was perfect, as was the Te Pa Tu - Mauri cultural experience. The Weta Workshop Experience in Wellington and the Edoras tour with Hassle Free Tours outside of Christchurch were fantastic and are not be missed as a Lord of the Rings fan. The Milford Sound Scenic Flights in Queenstown were breathtaking and provided a chance to see the beauty of the area from amazing perspectives. All in all, the trip was a 10/10 for my wife and I, and we are already counting down the days to be able to return to New Zealand.

Hotel Reviews
Sudima Auckland City
Auckland

Very well located in the city, allowing for short walks to nearby activities and areas. The accommodations were solid, as was the food. The rooftop bar area was also really cool.

Authenticity & Character
Location
Short walk to nearby activities
Staff
Cleanliness & Comfort
Kelly Rd
Cambridge

The front desk person was very friendly and the accommodations were great. The area was quiet and was only a short drive/walk to the center of town.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Prince's Gate Hotel
Rotorua

The accommodations were great; the bed was a little uncomfortable.

Authenticity & Character
The decor was very unique and eclectic
Location
Close to plenty of restaurants
Staff
Cleanliness & Comfort
Naumi Hotel Wellington
6141

The accommodations were great overall. The room was larger than the rest of the ones we had on our trip. Parking was somewhat difficult and driving to/from was a little stressful due to traffic.

Authenticity & Character
Location
Parking was a little difficult and limited capacity; we left the car parked the whole time so as not to have to deal with it again
Staff
Cleanliness & Comfort
Christchurch City Hotel
Christchurch

The room accommodations were solid overall; parking was offsite and a short walk, but had a fee each time you left and came back.

Authenticity & Character
Location
Short walks to nearby attractions; parking can be difficult
Staff
The food was good and the restaurant was nice
Cleanliness & Comfort
Lake Tekapo Holiday Homes
Lake Tekapo

The room was cozy and had one of the larger bathrooms compared to other hotels on our trip. The location was fantastic, with a great restaurant right downstairs.

Authenticity & Character
Location
Able to walk to nearby stores and restaurants, as well as the lake itself.
Staff
Cleanliness & Comfort
Kamana Lakehouse
Queenstown

The room was excellent, as were the views from the restaurant overlooking the water and mountains. The breakfast provided was the best we had on our entire trip.

Authenticity & Character
Location
Great views with enough parking available; slightly too far away for an easy walk to Queenstown itself
Staff
Cleanliness & Comfort
Activity Reviews
Weta Unleashed Auckland
Weta Unleashed Auckland
Auckland

This experience seemed great for those interested in aspects of movie making. However, the movies they use for the tour are 3 different "unreleased (made for this)" movies, which was a little disappointing. The tour itself was well done.

Quality of Experience
Guides, Drivers and Staff
Transport
Able to walk from our hotel
Black Water Rafting - Black Labyrinth
Black Water Rafting - Black Labyrinth
Waitomo

I would consider this experience necessary for anyone that hasn't done it. It was incredible. The guides were excellent and personable, and enriched the experience further.

Quality of Experience
Guides, Drivers and Staff
Transport
Hobbiton Movie Set Tour
Hobbiton Movie Set Tour
New Zealand

Hobbiton was exactly what I hoped it would be; the views were beautiful, the tour was excellent, and it was surreal to get to explore and experience.

Quality of Experience
Guides, Drivers and Staff
Transport
Te  Pā Tū  - Maori Cultural Experience
Te Pā Tū - Maori Cultural Experience
Rotorua

I thoroughly enjoyed this Maori cultural experience; the individuals leading each part of it did a great job of providing history and information about the culture.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
The bus driver was quite funny and engaging
Zipline Canopy Tour
Zipline Canopy Tour
Rotorua

The staff was wonderful and the entire experience was amazing. Getting to see such a beautiful part of nature combined with the ziplines was awesome.

Quality of Experience
Guides, Drivers and Staff
Transport
Wai-O-Tapu
Wai-O-Tapu
New Zealand

I loved getting to walk through and learn more about the geothermal areas; it was absolutely beautiful.

Quality of Experience
Guides, Drivers and Staff
Transport
Redwoods treewalk by night
Redwoods treewalk by night
Rotorua

The trees themselves were awesome to see up close and the set ups for the walkways and decorations were really cool.

Quality of Experience
Guides, Drivers and Staff
Transport
Weta Workshop Wellington
Weta Workshop Wellington
Wellington

Fantastic! As a huge Lord of the Rings fan, this is a must. The store (Weta Cave) has awesome displays and a great selection of items to purchase. The staff were super helpful and the tour was perfect.

Quality of Experience
Exactly what I wanted from the experience
Guides, Drivers and Staff
The tour guide was very energetic and did an amazing job, while providing tons of cool facts about the movies Weta has worked on
Transport
Lord of the Rings Edoras Tour
Lord of the Rings Edoras Tour
Christchurch

I would consider this a "must-do" for any fan of The Lord of the Rings movies. The drive is a bit long (about 2 hours from Christchurch), but the scenery and the tour guide made it feel like nothing. The actual experience of seeing and getting to walk up Mt Sunday and be in the spots from The Two Towers was surreal.

Quality of Experience
Food
Guides, Drivers and Staff
Our tour guide was fantastic; tons of interesting stories related to Lord of the Rings as well as the local area
Transport
Tekapo Springs - StarGazing
Tekapo Springs - StarGazing
Lake Tekapo

The experience itself is awesome; the guides provide you with information about the stars and planets, and have telescopes to view some of the celestial bodies, followed by time in the hot pool.

Quality of Experience
Guides, Drivers and Staff
Transport
Kayak Tasman Glacier Lake
Kayak Tasman Glacier Lake
New Zealand

The surrounding area and the lake/glaciers themselves are stunning. I highly recommend this activity.

Quality of Experience
Guides, Drivers and Staff
Transport
Fly Cruise Fly – Queenstown to Milford Sound by scenic flight
Fly Cruise Fly – Queenstown to Milford Sound by scenic flight
Queenstown (NZ)

This is another activity I would consider a "must-do." The views from both the plane and the ship were incredible, providing a perspective of the area that just can't be experienced another way.

Quality of Experience
Guides, Drivers and Staff
Transport
Soak in the Onsen Natural Outdoor Hot Tubs
Soak in the Onsen Natural Outdoor Hot Tubs
Queenstown (NZ)

The experience itself was relaxing; your party is provided with a private hot tub with an awesome backdrop of a field and hills/mountain. They provide a drink and small snack.

Quality of Experience
Guides, Drivers and Staff
Transport
Skyline Gondola transport & optional Luge
Skyline Gondola transport & optional Luge
Queenstown (NZ)

This was a great way to see Queenstown from up high; the views were great.

Quality of Experience
Safari of the scenes Glenorchy (LOTR)
Safari of the scenes Glenorchy (LOTR)
Queenstown (NZ)

Compared to the other Lord of the Rings related experiences we did on our trip, this was the least exciting. Some of that was due to the weather, as it changed what our tour got to see, while the rest was the overall experience. The guides provided some information about the scenes and surrounding area, but not nearly as much as other tours on our trip.

Quality of Experience
More engagement for the participants (the main guide had a picture book, but our group was in a different vehicle that did not have that)
Guides, Drivers and Staff
Transport
The seating in the vehicle was not comfortable; there were 3 seats kinda crammed together in the back, one of which had the wheel well where my leg would rest. The guides had us rotate seats after each stop, but that doesn't solve the actual problem.
Local specialist: Michelle Srzich
Michelle
Michelle Srzich
Local specialist in Auckland, New Zealand | Replied on Nov 27, 2024

Hi Matt
Thank you so much for your review. I'm thrilled to hear that you had such a great experience in New Zealand and are planning to return again some day.
I really appreciate your recommendations and look forward to helping you or anyone you send my way in the future.
Many thanks,
Michelle

Travel Review: A Magical Journey Through Argentina
Argentina | Mar 31 - Apr 6, 2024

D
David C.
Los Angeles, CA | Reviewed on Nov 27, 2024
Travel Review: A Magical Journey Through Argentina This long overdue heartfelt review is long overdue, as we want to extend our deepest gratitude to our incredible hosts. From start to finish, the customer service, scheduling, and meticulous attention to detail provided by our travel coordinator (Ana), guide (Flor), and driver (Mhervin) were nothing short of outstanding. Upon our arrival in Buenos Aires, we were warmly welcomed by our guide, Flo, and Mhervin, who would look after us... Read more

Travel Review: A Magical Journey Through Argentina

This long overdue heartfelt review is long overdue, as we want to extend our deepest gratitude to our incredible hosts. From start to finish, the customer service, scheduling, and meticulous attention to detail provided by our travel coordinator (Ana), guide (Flor), and driver (Mhervin) were nothing short of outstanding.

Upon our arrival in Buenos Aires, we were warmly welcomed by our guide, Flo, and Mhervin, who would look after us throughout our entire adventure. Their expertise and friendliness instantly made us feel at home in this vibrant city.

One of the highlights of our trip was the Tango lessons and dinner show. The experience was simply fabulous! We were immersed in the passion and artistry of Tango, enjoying every moment of its rich pageantry. It was a true celebration of Argentine culture that we’ll cherish forever.

Another unforgettable experience was our personal cooking class with Chef Paula at El Federal. What a delight it was to journey through the four regions of Argentina via its culinary offerings! Chef Paula was an exceptional instructor, guiding us through the preparation of traditional dishes. The joy of savoring our own creations was the cherry on top of a wonderful evening enjoying the food and our wonderful host.

A special thank you to Ana, our fantastic tour coordinator, for suggesting and scheduling these incredible experiences. She truly knows how to curate the perfect itinerary!

Flo, our guide, further enriched our trip with insightful walks and recommendations for dining at some of the best local spots. Our visit to La Bamba de Areco was particularly enchanting, with its tranquil ranch setting, stunning landscapes, and the opportunity to connect with horses and locals and horse whisperer.

Ana also arranged a magnificent excursion to El Calafate, where we marveled at the breathtaking Perito Moreno Glacier on the Blue Safari. The overnight stay at Los Ponchos Hotel Boutique was fabulous, with comfortable accommodations and delicious food that made our stay even more special.

We cannot thank Ana enough for the flawless air and ground connections she arranged for us, ensuring a seamless journey from Buenos Aires to El Calafate and back.

For anyone considering a fantastic holiday in Argentina, we wholeheartedly recommend utilizing KimKim and asking for Ana, Flo, and Mhervin. They are a dream team, and we can’t wait to return and experience more of Argentina— with our wonderful guides by our side!

Travel Review: A Magical Journey Through Argentina

This heartfelt review is long overdue, as we want to extend our deepest gratitude to our incredible hosts. From start to finish, the customer service, scheduling, and meticulous attention to detail provided by our travel coordinator (Ana), guide (Flor), and driver (Mhervin) were nothing short of outstanding.

Upon our arrival in Buenos Aires, we were warmly welcomed by our guide, Flo, and Mhervin, who would look after us throughout our entire adventure. Their expertise and friendliness instantly made us feel at home in this vibrant city.

One of the highlights of our trip was the Tango lessons and dinner show. The experience was simply fabulous! We were immersed in the passion and artistry of Tango, enjoying every moment of its rich pageantry. It was a true celebration of Argentine culture that we’ll cherish forever.

Another unforgettable experience was our personal cooking class with Chef Paula at El Federal. What a delight it was to journey through the four regions of Argentina via its culinary offerings! Chef Paula was an exceptional instructor, guiding us through the preparation of traditional dishes. The joy of savoring our own creations was the cherry on top of a wonderful evening enjoying the food and our wonderful host.

A special thank you to Ana, our fantastic tour coordinator, for suggesting and scheduling these incredible experiences. She truly knows how to curate the perfect itinerary!

Flor, our guide, further enriched our trip with insightful walks and recommendations for dining at some of the best local spots. Our visit to La Bamba de Areco was particularly enchanting, with its tranquil ranch setting, stunning landscapes, and the opportunity to connect with horses and locals and horse whisperer.

Ana also arranged a magnificent excursion to El Calafate, where we marveled at the breathtaking Perito Moreno Glacier on the Blue Safari. The overnight stay at Los Ponchos Hotel Boutique was fabulous, with comfortable accommodations and delicious food that made our stay even more special.

We cannot thank Ana enough for the flawless air and ground connections she arranged for us, ensuring a seamless journey from Buenos Aires to El Calafate and back.

For anyone considering a fantastic holiday in Argentina, we wholeheartedly recommend utilizing KimKim and asking for Ana, Flor, and Mhervin. They are a dream team, and we can’t wait to return and experience more of Argentina— with our wonderful guides by our side!

Thank you once again for an unforgettable journey! We will cherish our time and return!

Hotel Review
Los Ponchos Hotel Boutique
El Calafate, Santa Cruz

What a wonderful place to stay while in El Calafate. The host were magnificent and the food outstanding!

Authenticity & Character
Location
Great location for access to the city and Glacier Park.
Staff
Attention to details was outstanding.
Cleanliness & Comfort
The room was great and our dining area right outside the door was fantastic.
Local specialist: Ana Gutierrez
Ana
Ana Gutierrez
Local specialist in Buenos Aires | Replied on Nov 27, 2024
Dear David, thank you so much for taking the time to write such a wonderful and heartfelt review!! Your kind words mean a lot to me and my team, we’re delighted to hear that your journey through Argentina was everything you hoped for and more. It was an absolute pleasure to plan this adventure for you and Nancy, and I’m so glad that each part of your experience brought such joy and lasting memories. Also, your recognition of the effort Flor and Mhervin put into making your trip seamless is... Read more

Dear David, thank you so much for taking the time to write such a wonderful and heartfelt review!! Your kind words mean a lot to me and my team, we’re delighted to hear that your journey through Argentina was everything you hoped for and more.

It was an absolute pleasure to plan this adventure for you and Nancy, and I’m so glad that each part of your experience brought such joy and lasting memories. Also, your recognition of the effort Flor and Mhervin put into making your trip seamless is incredibly rewarding and I'm sharing your lovely feedback with them as well. 😊
Thank you again for trusting us with your travel plans and for your recommendation. We can’t wait to welcome you back for another incredible adventure in South America in the future!
Warmest regards,
Ana

My hat is off to both Nadia and Stephanie! T...
Kenya | Sep 9 - Oct 6, 2024

J
Judie B.
Buffalo, NY | Reviewed on Nov 27, 2024
My hat is off to both Nadia and Stephanie! This almost 4 week trip to Africa was spectacular. Everything went off without a hitch except for one incident in Tanzania which Stephanie handled professionally and without incident. The incident in question was not KIMKIM's fault or the guides but that of the guide's office in Arusha. My son and I were very well taken care of and every request along the way was handled timely and efficiently. The guides were extremely accomodating for all my... Read more

My hat is off to both Nadia and Stephanie! This almost 4 week trip to Africa was spectacular. Everything went off without a hitch except for one incident in Tanzania which Stephanie handled professionally and without incident. The incident in question was not KIMKIM's fault or the guides but that of the guide's office in Arusha. My son and I were very well taken care of and every request along the way was handled timely and efficiently. The guides were extremely accomodating for all my son's requested related to getting the photography he wanted. We have traveled extensively as my son is a professional photographer so we are well experienced. This is the second time I have used KIMKIM and I will do it again probably for Norway and Patagonia in the near future. Again Thank you to Nadia and Stephanie for a great African tour.
Judie and Chris Behrend

Local specialist: Stephanie Louw
Stephanie
Stephanie Louw
Local specialist in Cape Town | Replied on Jan 08, 2025
Dear Judie and Chris, Thank you so much for your kind words! It was an absolute pleasure helping plan your incredible African adventure. I’m so glad to hear that you both had such a wonderful time and that everything went smoothly, aside from the minor issue in Tanzania, which I’m happy to have helped resolve. It’s always a joy working with seasoned travelers like yourselves, especially when it involves supporting Chris in capturing those perfect photographic moments! I appreciate your... Read more

Dear Judie and Chris,

Thank you so much for your kind words! It was an absolute pleasure helping plan your incredible African adventure. I’m so glad to hear that you both had such a wonderful time and that everything went smoothly, aside from the minor issue in Tanzania, which I’m happy to have helped resolve.

It’s always a joy working with seasoned travelers like yourselves, especially when it involves supporting Chris in capturing those perfect photographic moments! I appreciate your trust in KimKim, and I look forward to assisting you again with your future trips!

Thank you again for allowing us to be part of your journey, and I wish you many more unforgettable adventures ahead!

Warm regards,
Stephanie

Our 10 day trip to Patagonia was amazing. Tha...
Patagonia | Nov 11 - Nov 20, 2024

M
Michelle L.
Newark, NJ | Reviewed on Nov 27, 2024
Our 10 day trip to Patagonia was amazing. Thanks Erin who was very responsive and patient to consider my requests and planned the trip to fit our needs and made all the arrangements Nara who met us when we got there and be very helpful during our trip. All the drivers and guides were very friendly and helpful. Especially our guide Carlos at Torres del Paine who was very knowledgeable, patient, professional, friendly. He showed us how beautiful and special the park is and we really enjoyed... Read more

Our 10 day trip to Patagonia was amazing. Thanks Erin who was very responsive and patient to consider my requests and planned the trip to fit our needs and made all the arrangements Nara who met us when we got there and be very helpful during our trip. All the drivers and guides were very friendly and helpful. Especially our guide Carlos at Torres del Paine who was very knowledgeable, patient, professional, friendly. He showed us how beautiful and special the park is and we really enjoyed our time with him. Our guide Mica at Fitz Roy hike was very professional and friendly who made our hike a wonderful experience even though it was a very challenging hike. We loved the Patagonia Parks but the people who helped us during the trip left a huge impression on us. What a beautiful place with wonderful people. Thanks Kimkim to make my trip amazing. Michelle

Local specialist: Erin Wiley
Erin
Erin Wiley
Local specialist in Puerto Natales & Pucon, Chile | Replied on Nov 27, 2024

Michelle,

We are so happy to hear that you had such a lovely experience and will be passing your kind feedback along to Carlos, Mica, and the drivers. We appreciate you so much for planning this trip in advance and taking the time to work with us to make the best trip for you and your family, you played no small part in its success!

Wishing you and your family the best,
Erin & Nara

Great value and ease for your trip-planning needs
Iceland | Nov 11 - Nov 16, 2024

Valerie
Valerie E.
Flagami, FL | Reviewed on Nov 26, 2024
Based on the time we had and priorities we shared, Adam developed a complete itinerary for our first trip to Iceland with wonderful lodging well-suited to our group. Adam's communication was frequent and supportive before and during our trip. For a reasonable fee, our group of 4, which had minimal time to plan and communicate with each other, had an on-demand advisor and assistant who took care of booking lodging, transportation, and several structured activities that reflected our desires... Read more

Based on the time we had and priorities we shared, Adam developed a complete itinerary for our first trip to Iceland with wonderful lodging well-suited to our group. Adam's communication was frequent and supportive before and during our trip. For a reasonable fee, our group of 4, which had minimal time to plan and communicate with each other, had an on-demand advisor and assistant who took care of booking lodging, transportation, and several structured activities that reflected our desires for the trip, budget, and timeline needs. It was easy, supportive, and affordable and we had a great trip!

Activity Reviews
Rye Bread tour (Geothermal bakery)
Iceland

The "bakery tour" was a fun activity and I would highly recommend a visit to the spa and brief presentation about traditional geothermal baking, but I would keep expectations realistic for the depth of the tour. We did not tour a bakery, but witnessed a guide pulling a pot out of the ground and then serving us the bread. On the one hand it was nice that it was just a brief spiel and demo by a friendly presenter, (especially in the windy rain outside), with a tasting as the main event, but if you're looking for something more in-depth about history, baking, or science, this isn't it. Not sure how much the tour is since it was booked for us, but I think I might be happy with a meal at the café and a visit to the spa. It was a great change of pace from driving and waterfalls, though, and the bread was delicious! At this time of year, there were 2 times available, 11:45 and 2:30, so take that into account with what else you want to do that day. We enjoyed the tomato greenhouse cafe and educational space about 40 min. from the bakery after the tour.

Quality of Experience
More depth to the tour, maybe a peek at the actual bakery, something more immersive--experience with the baking?, more history about baking in this way and the place of bread and rye and geothermal water in Icelandic cuisine. That said, it was enjoyable for what it was. The brevity might be especially appropriate for families with kids or itineraries with several other things on it for the day.
Guides, Drivers and Staff
Friendly and clear
Transport
Just a short walk to the site where the bread is buried.
Skaftafell Glacier Hike
Skaftafell Glacier Hike
Iceland

Despite the rain and cloudy sky, our friendly and enthusiastic guide, Lilly, made sure we were all safe and having a good time out on the Skaftafell Glacier Hike. While there was not as much pre-hike safety and what-to-expect info before hitting the trail, as we've come to expect doing similar activities in the US, our guides and staff who outfitted us before leaving the meeting location were definitely open to questions and made sure we knew what we were doing on the glacier.

Quality of Experience
Just being on a glacier in Iceland was amazing. Wish the weather had been nicer and would have preferred to book a time that would have had us back before dark at this time of year. Great informative and fun guide.
Guides, Drivers and Staff
An informational chat with the group before leaving the meeting center would have been appreciated. Lilly was awesome--so friendly, made sure we were safe, and put us all at ease.
Transport
10 min bus trip was no problem. Some may want to know there is 15-20 min of hiking on either end of the glacier hike beforehand, especially the return hike in the dark if you're booking a hike after 3 in November.
Local specialist: Adam Warszawski
Adam
Adam Warszawski
Local specialist in Poland / Iceland | Replied on Nov 26, 2024

I'm happy to hear you had a wonderful time in Iceland! Thank you for a great review and for trusting us. I hope you'll visit Iceland one more time!

Safe Travels!
Adam

We had an amazing trip to Cairo, Luxor and Al...
Egypt | Nov 17 - Nov 24, 2024

P
Pat C.
Saudi Arabia | Reviewed on Nov 26, 2024
We had an amazing trip to Cairo, Luxor and Alexandria. The tour guides were very knowledgeable and Mariam the Cairo guide was very caring and generous. We just loved her. I recommend this tour and specially working with Habiba and the people who made this trip a fantastic journey. Read more

We had an amazing trip to Cairo, Luxor and Alexandria. The tour guides were very knowledgeable and Mariam the Cairo guide was very caring and generous. We just loved her. I recommend this tour and specially working with Habiba and the people who made this trip a fantastic journey.

Hotel Reviews
Steigenberger Pyramids Cairo
Cairo

Loved everything about this hotel. Very clean and spacious roooms. The breakfast amazing and the people from the hotel as well.

Authenticity & Character
Location
Because it is near the most important pyramides and the great Egyptian Museum.
Staff
Cleanliness & Comfort
Iberotel Luxor Jaz Hotel
Luxor

The rooms were not very clean. The hall ways smell is not pleasant as well. The hotel in general is extremely old but the location and view is great. They really need to change their carpets and remodel everything. The people from the hotel are very nice and polite.

Authenticity & Character
Location
Staff
They are very nice and helpful but could improve.
Cleanliness & Comfort
The rooms were not properly clean plus this is a very old hotel. The location is great and the view.
Activity Reviews
Pyramids and Cairo Sightseeing
Pyramids and Cairo Sightseeing
Cairo
Quality of Experience
Food
The quality of the food could be better.
Guides, Drivers and Staff
Transport
Full Day Tour to Alexandria from Cairo by Car
Full Day Tour to Alexandria from Cairo by Car
Cairo
Quality of Experience
Food
The quality of the food is not good.
Guides, Drivers and Staff
Transport
Tour to National Museum, Islamic Cairo and Khan El-Khalili
Tour to National Museum, Islamic Cairo and Khan El-Khalili
Cairo
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Sound and Light Show at the Pyramids
Sound and Light Show at the Pyramids
Cairo

I do not recommend this experience. It is very outdated the sound and there is nothing appealing.

Quality of Experience
Guides, Drivers and Staff
Transport
Check out to Luxor West Bank
Check out to Luxor West Bank
Luxor
Quality of Experience
Food
This was the best food but nothing out of this world.
Guides, Drivers and Staff
Transport
Tour to The East Bank of the Nile
Tour to The East Bank of the Nile
Luxor
Quality of Experience
Guides, Drivers and Staff
Transport
Felucca Ride on the Nile in Luxor
Felucca Ride on the Nile in Luxor
Luxor
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Habiba Mohamed
Habiba
Habiba Mohamed
Local specialist in Egypt | Replied on Nov 27, 2024

Hello Pat,
Thank you so much for your feedback. It is an honor to assist you in planning your trip. We look forward to your next trip to Egypt!
Best Regards,
Habiba

Iceland trip for family of 3
Iceland | Nov 15 - Nov 24, 2024

Kevin
Kevin Y.
Borough Park, NY | Reviewed on Nov 26, 2024
First time going with kimkim to plan our holiday itinerary.
Eric was assigned to us and the discussion/ideas flowed freely. We provided a list of activities we'd like to do together with my 8yr old girl and he planned a seamless itinerary that allowed us to participate in the activities based on a self drive route planned by Eric.
Our flight into Rejkavik was delayed. Eric and his team provided quick assistance with regards to our car rental. Unfortunately, due to the delay we had less time...
Read more

First time going with kimkim to plan our holiday itinerary.
Eric was assigned to us and the discussion/ideas flowed freely. We provided a list of activities we'd like to do together with my 8yr old girl and he planned a seamless itinerary that allowed us to participate in the activities based on a self drive route planned by Eric.
Our flight into Rejkavik was delayed. Eric and his team provided quick assistance with regards to our car rental. Unfortunately, due to the delay we had less time to explore the city.
Each day's itinerary was planned meticulously with 'must-see' sights and other sights if we had the time.
The hotel stays booked for us were very comfortable.
Working with Eric to plan the trip was an absolute pleasure.
It was a great trip, definitely one we will miss for a long time.

Activity Reviews
Horse riding tour
Hveragerdi

We enjoyed this every much, especially our 8 year old!

Solheimajokull Glacier Hike
Solheimajokull Glacier Hike
Iceland

In my honest opinion, a must do in Iceland. Our guide, Malek, was very good.

Quality of Experience
Guides, Drivers and Staff
Local specialist: Èric D
Èric
Èric D
Local specialist in France / Iceland | Replied on Nov 27, 2024

Thank you for your kind words Kevin! It was a joy planning your family’s adventure and ensuring everything was tailored to suit your needs, especially with your 8-year-old in mind. I’m so glad you enjoyed the seamless itinerary and the comfortable accommodations - your feedback is invaluable to us :-)

All the best,
Èric

Thank you for outstanding job...
Japan | Nov 6 - Nov 22, 2024

Adrian
Adrian D.
Newark, NJ | Reviewed on Nov 26, 2024
We were very impressed with the professionalism and enthusiasm displayed by all members of the KimKim team. The trip was truly an amazing experience from our first contact with Kate through Mr. Jeon’s drop off at the Seoul airport. I will not hesitate to recommend KimKim, and we will not hesitate to use your services in the future ( no need to send weekly emails). Sorry to be a broad brush stroke but everybody was good, proactive, attentive, polite, and would be rated highly. The hotels... Read more

We were very impressed with the professionalism and enthusiasm displayed by all members of the KimKim team. The trip was truly an amazing experience from our first contact with Kate through Mr. Jeon’s drop off at the Seoul airport. I will not hesitate to recommend KimKim, and we will not hesitate to use your services in the future ( no need to send weekly emails). Sorry to be a broad brush stroke but everybody was good, proactive, attentive, polite, and would be rated highly. The hotels were all above average - the Mercure in Takayama was our favorite - the Excel in Shibuya probably our least favorite but still very acceptable. The itineraries which Kate developed were wonderfully executed by the team members. I have one suggestion - we had a driver in Takayama - probably not necessary / we took buses in Kyoto, which was interesting , but very time consuming. A driver in Kyoto may have been a better use of resources. Thanks for asking for my feedback. Keep up the good work!!!!!! Best regards, Adrian

Hotel Reviews
Mercure Hida Takayama
Takayama

Loved in in house private Owen!

Authenticity & Character
Location
Close to the train station
Staff
Cleanliness & Comfort
Shibuya Excel Hotel Tokyu
Tokyo
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Kyoto Tokyu Hotel
kyoto
Authenticity & Character
Location
Staff
Excellent concierge
Cleanliness & Comfort
Mitsui Garden Hotel Okayama
Okayama
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Courtyard by Marriott Seoul Namdaemun
Seoul
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Kate Long
Kate
Kate Long
Local specialist in Japan | Replied on Dec 02, 2024
Dear Adrian,
Thank you so much for taking the time to share your feedback with us. We are thrilled to hear that you had such a positive experience with the KimKim team. Your kind words about the professionalism, enthusiasm, and attentiveness displayed by our team members mean a lot to us.
We are delighted that you found the trip to be truly amazing from start to finish, beginning with your interactions with kate and ending with Mr. Jeon's drop off at the Seoul airport. Knowing that you were... Read more

Dear Adrian,
Thank you so much for taking the time to share your feedback with us. We are thrilled to hear that you had such a positive experience with the KimKim team. Your kind words about the professionalism, enthusiasm, and attentiveness displayed by our team members mean a lot to us.

We are delighted that you found the trip to be truly amazing from start to finish, beginning with your interactions with kate and ending with Mr. Jeon's drop off at the Seoul airport. Knowing that you were impressed with the service provided by our staff fills us with pride and motivates us to continue delivering exceptional experiences to all our clients.

We are glad to hear that you enjoyed the accommodations we arranged for you, with the Mercure in Takayama standing out as a favorite. Your feedback regarding the driver in Takayama and transportation in Kyoto is duly noted, and we appreciate your suggestion. We will use your input to continuously improve our services and cater to our clients' needs more effectively.

Thank you for your recommendation and for expressing your willingness to use KimKim's services in the future. We are grateful for your trust and loyalty. Rest assured, we will take your preference about weekly emails into account moving forward.

We appreciate your support and look forward to helping you plan more unforgettable experiences in the future. Feel free to reach out to us whenever you're ready for your next adventure!

Amazing trip. Alejandra was wonderful. Remi...
Ireland | May 19 - May 29, 2024

James
James S.
Columbia, MD | Reviewed on Nov 26, 2024
Amazing trip. Alejandra was wonderful. Reminded us of things as we went along so we would be in the right place. Worked with us on the itinerary which was great Read more

Amazing trip. Alejandra was wonderful. Reminded us of things as we went along so we would be in the right place. Worked with us on the itinerary which was great

Hotel Review
Lansdowne Hotel
Ballsbridge, Dublin 4

Not great. Very Quirky. But the show in the basement was fantastic and the restaurant food good

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Rooms too hot or cold. Our room was not good, had an additional space that was useless and the main area too small particularly the bathroom
Activity Review
Introducing Joyce’s Dublin Walking Tour
Introducing Joyce’s Dublin Walking Tour
Dublin

Fantastic. Our guide was great, knew James Joyce well.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Aleksandra Shebaltseva
Aleksandra
Aleksandra Shebaltseva
Local specialist in England | Replied on Dec 04, 2024

Dear James,

I’m so happy to hear you had such an amazing trip, and I’m delighted I could help make your experience seamless. Your kind feedback means a lot, and I look forward to helping you plan more unforgettable adventures in the future!

Best regards,
Aleksandra

Why travelers love kimkim

Custom trips for independent travelers who are too busy to plan
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Kimkim’s local specialists ensure that you will have the best experience based on up-to-date local insights. On top of that, the vast majority of your money will go straight to support and grow local economies.

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