Kimkim Trip Reviews

4.8
Based on 19,628 ratings
Read 19,628 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

I want to express my deep dissatisfaction wit...
France | Aug 29 - Sep 6, 2025

Michelle
Michelle B.
Flagami, FL | Reviewed on Sep 08, 2025
I want to express my deep dissatisfaction with the service I received during my recent trip to France, which was planned through The KimKim. In the past, I had a truly amazing experience with Jennifer when I traveled solo to South Korea, which is why I confidently chose KimKim again. Unfortunately, this time was the complete opposite. From the beginning, communication with my assigned travel specialist, Liz, was frustrating and unproductive. Despite my efforts, she did not seem to understand... Read more

I want to express my deep dissatisfaction with the service I received during my recent trip to France, which was planned through The KimKim.

In the past, I had a truly amazing experience with Jennifer when I traveled solo to South Korea, which is why I confidently chose KimKim again. Unfortunately, this time was the complete opposite. From the beginning, communication with my assigned travel specialist, Liz, was frustrating and unproductive. Despite my efforts, she did not seem to understand my needs, and I even had to call customer service to escalate my concerns. I was later contacted by Ashley, who listened to my frustrations, and eventually, Greg was added to the planning process. Greg was pleasant to work with, but by then, much of the planning process had already been difficult and discouraging.

When the trip finally came, we encountered multiple issues that caused unnecessary stress. Meeting points and car services were not arranged properly, and despite my repeated requests for tour pickups, we were forced to use Uber to reach multiple meeting points. The times and logistics were complicated, leading to more confusion. Instead of a seamless and enjoyable vacation, my trip was filled with frustration and stressful moments. This was absolutely not the experience I paid for, nor the quality I expected.

Even my father, who accompanied me, remarked on how poorly planned the trip was and how overpriced it felt compared to the exceptional service I experienced with KimKim in South Korea.

I am traveling again early next year, and while I had planned to use KimKim, after this experience, I will be seriously evaluating other companies. I am very disappointed that a brand I once trusted delivered such an unsatisfactory and stressful experience, especially given the high cost.

Sincerely,
Michelle Brown

Activity Reviews
Monaco, Monte Carlo & Eze Morning Excursion
Monaco, Monte Carlo & Eze Morning Excursion
Nice

Caroline was wonderful—she is very nice, fun, and knowledgeable. Unfortunately, the logistics managed by Le Franchaise once again fell short. We ran into heavy traffic entering our first stop, Eze. While the visit there was interesting, we ended up spending too much time in Eze, which forced us to rush through Monaco. We had only about 30 minutes to explore, which was definitely not enough. In fact, one of the guests on the tour was so disappointed by the limited time that she chose to return on her own via Uber just to see more of Monaco. Our stop in Monte Carlo was even shorter, lasting only 15–20 minutes. The constant rushing to make up time and get to meeting points created a stressful atmosphere, which took away from the enjoyment of the day. I had been very excited for this tour, but once again, Le Franchaise’s poor logistics and inadequate time management turned what should have been a highlight into a frustrating experience.

Quality of Experience
Guides, Drivers and Staff
Transport
Antibes Heritage & Cannes Highlights Afternoon Adventure
Antibes Heritage & Cannes Highlights Afternoon Adventure
Nice

We had a new tour guide, Valentine, and it was his very first tour after only two days of training. Valentine is a kind young man—eager to learn and clearly motivated to do well—but he understandably lacked the knowledge and experience to guide us with confidence. Everyone has to start their career somewhere, and we support people beginning in their roles, but Le Franchaise should be doing much more to properly prepare their guides before sending them out with paying customers. On top of that, logistics once again fell short. Our driver arrived 25 minutes late due to traffic and unclear meeting point instructions, which only added to the frustration. While Valentine showed promise, the lack of preparation and poor coordination from the company left us with a subpar experience.

Quality of Experience
Guides, Drivers and Staff
Transport
Saint-Tropez & Grimaud Day Trip
Saint-Tropez & Grimaud Day Trip
France

Theo was excellent and very engaging; however, he did not have all the necessary details about our tour. He seemed unaware of certain inclusions, and when I asked about our visit to Grimaud, he was taken by surprise, as it was not part of the information he had been given. While he managed to adjust the schedule and fit in a quick stop—giving us only a brief glimpse—it was not the complete experience we expected. This once again highlighted the poor logistics and lack of coordination on the part of Le Franchaise.

Quality of Experience
Guides, Drivers and Staff
Transport
Gourmet Food & History Walk
Gourmet Food & History Walk
Aix-en-Provence

Rafael was an excellent tour guide—knowledgeable, engaging, and a true pleasure to spend time with. We genuinely enjoyed our experience with him. Unfortunately, due to time constraints, we were unable to complete everything that had been planned on the tour. As a result, we had to visit some of the remaining spots on our own, which took away from the seamless experience we were expecting.

Quality of Experience
time logistics and meeting points.
Guides, Drivers and Staff
Transport
Local specialist: Liz Chreist
Liz
Liz Chreist
Local specialist in Kimkim HQ | Replied on Jan 12, 2026
Thank you for taking the time to share your feedback as it's extremely beneficial for us. I’m truly sorry to hear that your trip to France didn’t meet your expectations. I know how important it is for travel to feel seamless and enjoyable, and I regret that parts of your experience caused stress rather than ease.
I also appreciate you acknowledging the support from the team as we're all working together closely to support you while planning and traveling; I’m glad they were able to step in to...
Read more

Thank you for taking the time to share your feedback as it's extremely beneficial for us. I’m truly sorry to hear that your trip to France didn’t meet your expectations. I know how important it is for travel to feel seamless and enjoyable, and I regret that parts of your experience caused stress rather than ease.
I also appreciate you acknowledging the support from the team as we're all working together closely to support you while planning and traveling; I’m glad they were able to step in to assist. Throughout the planning process, I worked to incorporate your requests around accommodations, timing, and logistics, and I regret that some of the transportation arrangements still felt more complicated than they should have. We have followed up with our suppliers to clean these up for the future - thank you for bringing this to our attention that they were unclear.
Your feedback is valuable, and I take it seriously as I continue improving how I support travelers—especially when it comes to complex itineraries with many moving parts, exactly what I love doing! My goal with every trip is to create a thoughtful, well-organized journey that matches each traveler’s unique needs.
Liz

We had an amazing time visiting Portugal! Our...
Portugal | Aug 25 - Sep 4, 2025

M
Mary N.
Boston, MA | Reviewed on Sep 08, 2025
We had an amazing time visiting Portugal! Our travel Guide, João was the best and helped us plan the perfect trip! He was very knowledgeable and helpful in all our planning and was very accessible via text to answer any questions throughout our trip.
He was also our guide in Lisbon which was wonderful!
We couldn’t have had a better experience!
Read more

We had an amazing time visiting Portugal! Our travel Guide, João was the best and helped us plan the perfect trip! He was very knowledgeable and helpful in all our planning and was very accessible via text to answer any questions throughout our trip.
He was also our guide in Lisbon which was wonderful!
We couldn’t have had a better experience!

Hotel Reviews
Belmar Spa & Beach Resort
Lagos

Great resort with beautiful rooms, 3 pools , a nice gym, and beach access! Breakfast was great! Very friendly and helpful staff. Would definitely stay there again!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Lisboa Plaza
Lisbon

Located in the center close to shopping, and most of the sights you would want to see in Lisbon. Staff was friendly and helpful. Great breakfast!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Casa dos Lóios by Shiadu
Porto

Very nice boutique hotel. The staff was very friendly and helpful, and spoke English which was a plus!

Authenticity & Character
Location
Within walking distance to most everything!
Staff
Cleanliness & Comfort
Activity Reviews
Algarve Caves Boat Tour
Algarve Caves Boat Tour
Portugal

A must when you are in Lagos! Loved it!

Quality of Experience
Guides, Drivers and Staff
Transport
Cascais & Sintra Guided Visit
Cascais & Sintra Guided Visit
Portugal

Our guide João drive us out to Cascais and Sinatra and even booked a lunch for us at this very quaint restaurant on the beach! It was amazing! The beaches in Cascais are beautiful!

Quality of Experience
Guides, Drivers and Staff
Transport
Dinner with Live Fado Music
Dinner with Live Fado Music
Lisbon

João planned this for us and it was a great experience! The food was authentic Portuguese food that was delicious! The Fado was amazing!

Quality of Experience
K
Food
Guides, Drivers and Staff
Transport
Half-Day Guided Tour of Lisbon
Half-Day Guided Tour of Lisbon
Lisbon

João our guide was excellent! Got a very nice tour of the city, and a lot of the history of Lisbon.

Quality of Experience
Guides, Drivers and Staff
Transport
Port Wine Tasting Tour
Port Wine Tasting Tour
Porto

Visited Ferreira winery and loved it! The Port wine tasting was excellent and brought a bottle home!

Quality of Experience
Guides, Drivers and Staff
Transport
Six Bridges Douro Cruise
Six Bridges Douro Cruise
Porto
Quality of Experience
Guides, Drivers and Staff
Transport
Food Tour - OPTIONAL (not included in the price)
Food Tour - OPTIONAL (not included in the price)
Porto

Our guide Andre was great! Very knowledgeable and did a great job explaining the history of Porto and the wine and food we tried! Loved it!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: João Daniel
João
João Daniel
Local specialist in Lisbon | Replied on Sep 09, 2025

Hi Mary, it was a pleasure to show you and Marc some parts of Portugal. I'm happy that you liked your stay here. Hope to see you again soon :)

Amazing trip to discover Brazil.
Brazil | Aug 10 - Aug 19, 2025

Julien
Julien C.
Oak Brook, IL | Reviewed on Sep 08, 2025

Amazing trip to discover Brazil. Bruno was extremely helpful during the trip to accommodate last minute requests. We especially loved our guide Ed in Iguazú Falls.

Local specialist: Bruno Madeira
Bruno
Bruno Madeira
Local specialist in Brazil(Rio de Janeiro) and Portugal | Replied on Sep 15, 2025

Hi Julien
I'm so glad you enjoyed your trip. Thank you very much for your confidence.
All the best to you!
Bruno

Trip to France with Michelle
France | Aug 29 - Sep 6, 2025

Miguel
Miguel B.
Flagami, FL | Reviewed on Sep 08, 2025

Some of the providers seem to lack communication with you. Some arrive late with a car that didn’t meet the expectations.

On the other hand, every time we complaint about something, you replied and solved the issue rapidly.

Local specialist: Liz Chreist
Liz
Liz Chreist
Local specialist in Kimkim HQ | Replied on Sep 15, 2025
Miguel-
Thank you for sharing your feedback—we truly appreciate your honesty. I'm sorry to hear that some of the service providers fell short in communication and punctuality. Your experience matters deeply to us, and we take these concerns seriously as we continue working with our partners to uphold the standards you deserve.
That said, I'm glad we were able to respond quickly and resolve the issues as they arose. Supporting you throughout your journey is always a top priority, and I’m... Read more

Miguel-
Thank you for sharing your feedback—we truly appreciate your honesty. I'm sorry to hear that some of the service providers fell short in communication and punctuality. Your experience matters deeply to us, and we take these concerns seriously as we continue working with our partners to uphold the standards you deserve.

That said, I'm glad we were able to respond quickly and resolve the issues as they arose. Supporting you throughout your journey is always a top priority, and I’m grateful for the opportunity to help ensure your trip stayed on track. Your insights help us improve, and we’re committed to making future experiences even smoother.
LIz and the Kimkim team

Absolutely Wonderful....
Iceland | Aug 25 - Sep 4, 2025

Bev
Bev E.
Miami, FL | Reviewed on Sep 07, 2025
Our trip to Iceland was absolutely wonderful. Our excursions which included snorkeling, the Zodiac boat trip, white water rafting and the geothermal baths were all absolutely incredible! All of the excursion instructors were amazing!! Our trip planner, Othman was wonderful in seeing to all of our needs and interests!! Kim Kim was very good!! I will definitely use Kim Kim’s service again! We were extremely pleased! Read more

Our trip to Iceland was absolutely wonderful. Our excursions which included snorkeling, the Zodiac boat trip, white water rafting and the geothermal baths were all absolutely incredible! All of the excursion instructors were amazing!! Our trip planner, Othman was wonderful in seeing to all of our needs and interests!! Kim Kim was very good!! I will definitely use Kim Kim’s service again! We were extremely pleased!

Hotel Reviews
Hotel Katla by Keahotels
Vík
Authenticity & Character
Great view!
Location
Fun place!
Staff
Cleanliness & Comfort
Good location
Hotel Eldhestar
Ölfus, Hveragerði
Authenticity & Character
Great view and comfortable
Location
Great view
Staff
Activity Review
Blue Lagoon
Iceland
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Othman A
Othman
Othman A
Local specialist in Montreal / Iceland | Replied on Sep 08, 2025

Hi Bev,
Thank you so much for your kind review. I’m thrilled you had such a memorable time in Iceland and that the excursions and guides made it truly special. It was a pleasure planning your trip, and your feedback means a lot to me and the team.
Othman

Iceland Itinerary Amazement
Iceland | Aug 31 - Sep 6, 2025

M
Megan S.
Ashburn, VA | Reviewed on Sep 07, 2025

We were very pleased with the itinerary, which allowed us to experience adventure and local culture on a pace that worked for us. Gummi was extremely responsive to all questions and made us feel valued, not only as customers but as individuals. We loved this trip so much, that we would contemplate returning and we would use Gummi’s advice again when we do so.

Local specialist: Guðmundur Óli Pálmason
Guðmundur Óli
Guðmundur Óli Pálmason
Local specialist in Iceland | Replied on Sep 08, 2025

Thank you for the kind review Megan, it makes my day knowing that my travelers feel well taken care of.

I hope to see you in Iceland again, there's still so much to explore :)

All the best
Gummi

Stockholm to Gotland trip
Sweden | Aug 28 - Aug 31, 2025

R
RENU L.
Newark, NJ | Reviewed on Sep 07, 2025
It was a pleasure working with Pushpak in planning our trip to Gotland. He was extremely helpful and receptive to our needs and took care of all our questions promptly.
I would highly recommend and work with him in future.
Read more

It was a pleasure working with Pushpak in planning our trip to Gotland. He was extremely helpful and receptive to our needs and took care of all our questions promptly.
I would highly recommend and work with him in future.

Hotel Reviews
Clarion Hotel Arlanda Airport Terminal
Stockholm
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Börsen Apartment Suites
Visby
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Roy Pushpak
Roy
Roy Pushpak
Local specialist in Kristiansand | Replied on Sep 08, 2025

Thanks Mrs Lalwani! It was a pleasant experience planning the trip with you and I am really happy that you had a fulfilling trip to Sweden. You are always welcome to Kimkim for your future travels ! :)

Striking a balance between worldly exploration and vacation-mode relaxation!
Croatia | Aug 24 - Sep 6, 2025

Stephanie
Stephanie J.
San Jose, CA | Reviewed on Sep 07, 2025
Tina did a great job first collecting what memories and experiences would make up the ideal vacation for my husband and I. She helped us plan a curated agenda across different cities in Croatia and also Montenegro. The itinerary was a combination of fan favorites like Diocletian's Palace in Split, the new-ish cable car in Kotor, and old town Dubrovnik walking tours. During high season she made personalized transfers (drivers and even a customized high-speed boat ride where we were the... Read more

Tina did a great job first collecting what memories and experiences would make up the ideal vacation for my husband and I. She helped us plan a curated agenda across different cities in Croatia and also Montenegro.

The itinerary was a combination of fan favorites like Diocletian's Palace in Split, the new-ish cable car in Kotor, and old town Dubrovnik walking tours. During high season she made personalized transfers (drivers and even a customized high-speed boat ride where we were the only ones in charge!). These transfers offered really nice downtime for us, a welcome break from navigating the busy streets and overcrowded attractions. Plus they were SEAMLESS - I didn't have any difficulties finding the people and getting transported to the next place. Overall we went to Zagreb, Plitvice Lakes/Split, Korcula, Kotor (Montenegro), and Dubrovnik over 2 weeks. The pacing was great, we didn't feel rushed and got a sense of each location before moving on. We also didn't feel like we wasted a ton of time just getting from place to place - there was plenty of downtime to just let things happen.

Swimming around the Peljesac peninsula the morning of our journey from Split to the island Korcula was a top experience for me - it was so quiet and our guide, Dino, was very open about sharing his experience growing up in a family of olive growers/olive oil producers. Our walking tour guide, Albert, in Dubrovnik did the best job explaining the complexities of living in Croatia, the politics of relatively new countries, and the impact of tourism. All of the hotels selected were boutique in nature and had great amenities - my favorite was the Villa Filaus in Dubrovnik, though! Great location and such character plus the woman running the boutique hotel, Anita, was a DELIGHT to welcome us.

Tina, thank you for planning a wonderful trip! Supremely enjoyable, relaxing, and informative this trip was indulgent and we will remember it for a long, long time! You really thought of EVERYTHING. You curated the best people to help us along our way - so courteous, knowledgeable, and helpful!

Hotel Reviews
Amadria Park Hotel Capital
Zagreb

The most gorgeous dining room with high wooden ceilings and nice decorations, plus the buffet was the best out of all the places we stayed in Croatia. The staff were very helpful, pointing us in directions of places we wanted to go.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The odd shape of the room gave a nice view out the window, but also a strangely designed (tiny) bathroom.
Aminess Korčula Heritage Hotel
Korčula

Stunning water front location convenient to every shop and restaurant you could want. This hotel has a majestic air and there are a lot of pictures of it from the past as a kind of waterfront legacy. It is a great place for people watching.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The world's smallest bathroom which is odd considering how abundant the rest of the hotel felt - my knees hit the towel warmer/rack and I'm not a tall person (5'5") - hopefully it was just the room we had, ocean view suite. Stunning view, but tiniest bathroom.
Villa Filaus

A beautiful villa (and hopefully you get a balcony) plopped right in the middle of a great location, easy walking distance to the beach via the promenade full of casual restaurants. I loved the hotel manager, Anita, who warmly greeted us and showed us where to go with a prepared map. She is so sweet and kind - you can tell she loves her job! This place has big rooms, good air conditioning, and is quiet given there are only a few units. The small pool and loungers are all you need for sunbathing and reading a good book outside. The espresso machines (with bottomless pods) were a nice way to start each day, too!

Authenticity & Character
Location
Staff
I loved loved loved the hotel manager, Anita, who warmly greeted us and showed us where to go with a prepared map. She is so sweet and kind - you can tell she loves her job!
Cleanliness & Comfort
Rooms are super clean, plenty of fresh towels including beach/pool towels already in each room and a dry rack on the balcony with clothes clips for bathing suits to dry. Every detail is thought of ahead of time!
Activity Reviews
 Orjen Hiking Tour with Food Tasting in a Stone Village
Orjen Hiking Tour with Food Tasting in a Stone Village
Montenegro

I liked the hotel pickup especially considering that Kotor is such a busy place with crowds of people, our guide, Igor, was easy to find.

Quality of Experience
Guides, Drivers and Staff
We did get off the trail a few times having to double back when we were hiking Orjen. If I had known it was such a strenuous hike I might have either selected an easier one or skipped it entirely / asked to modify it down, because I was wearing sneakers but even the sneakers were not adequate for the rockiness (true hiking boots would have been better and there was no way I was going to take up luggage space in my suitcase for one outing).
Transport
Private Guided Walking Tour of Dubrovnik Old Town
Private Guided Walking Tour of Dubrovnik Old Town
Dubrovnik

The flow of the places we visited with the educational pieces was done very well. We covered a ton of topics in a short period of time. I loved going to the hidden spots and the quieter spots away from the main areas. Our guide, Albert, had a very eloquent and beautiful way of speaking that drew us in completely! Having grown up in the area he was able to share all the changes he experienced and I appreciated how honest and thorough his answers were to all of our many questions.

Quality of Experience
Guides, Drivers and Staff
Korčula island Food & Drink Tasting Tour
Korčula island Food & Drink Tasting Tour
Korčula

Loved Rachael and this tour - she took her time with each stop and we filled an afternoon! She had developed deep relationships with each of the business owners at the honey shop, Bire winery, and the homestead. The best was these places were not SALESY at all. Sometimes as a tourist you just want a little space to enjoy the experience and the moment. I could tell Rachael, our guide, has a genuine appreciation for the culture of the place especially as an expat.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Tina Rajkovic
Tina
Tina Rajkovic
Local specialist in Rijeka, Croatia | Replied on Sep 09, 2025

Dear Stephanie,

Thank you so much for your thoughtful and detailed review! I’m absolutely thrilled to hear that your journey through Croatia and Montenegro was everything you hoped for—and more.
I’m so glad the local people, the seamless transfers, and the well-paced itinerary all added to the experience. Hearing that the trip felt indulgent, informative, and supremely enjoyable truly means the world to me.

Thank you for being such relaxed, open, and wonderful travelers. As I mentioned earlier, everyone who had the pleasure of meeting you had only the best things to say!

best,
Tina

Luxury Africa bucket list trip!
South Africa | Aug 17 - Aug 31, 2025

Sean
Sean S.
Canada | Reviewed on Sep 07, 2025
First off, everyone we dealt with were super friendly and professional. Our accommodations, including meals and local staff, were 100% incredible. This was a bucket list trip and it did not disappoint in that department. Where things went a little sideways, was Liz got our travel dates confused from the onset. We looked to travel in September, however were advised that was not available, so we changed our dates to early mid August. As it turns out all the reservations were made for us in... Read more

First off, everyone we dealt with were super friendly and professional. Our accommodations, including meals and local staff, were 100% incredible. This was a bucket list trip and it did not disappoint in that department. Where things went a little sideways, was Liz got our travel dates confused from the onset. We looked to travel in September, however were advised that was not available, so we changed our dates to early mid August. As it turns out all the reservations were made for us in September. Liz called just days prior to our departure date recognizing their error. This caused us to make many changes in other trips to work around new dates for Africa. KimKim covered any out of pocket expenses we incurred, but it was a headache to change. During our trip we ran into three other problems. The resort we were at did not have us scheduled for a hot air balloon ride, which we had scheduled through KimKim, we had a tour of Stone Town in Zanzibar that included lunch, however the guides directions is that we did not have a lunch included. We ended up paying out of pocket for that. Lastly, when we departed Zanzibar for Dar es Salaam, we arrived in Terminal 3. International departures are Terminal 1, which was 3 to 4 kilometers away. Other families had rides waiting, we did not. So it was either walk with our bags or get hustled by the taxis there. I paid out of pocket again. Maybe these oversights are part of big packages, but, for the cost of the entire trip, these would be expected to come off like clock work.

Liz was very apologetic in her dealings with us. The trip dates and hot air balloon ride issues were remedied quickly. The other two were not. We love the KimKim service and our trip was tailored exactly to our wishes. I just wish it was a little more seamless in its execution. Things we had to worry about, should have been managed well in advance of our arrival.

Local specialist: Liz Nderitu
L
Liz Nderitu
Local specialist in Nairobi, Kenya | Replied on Sep 12, 2025

Hello Sean & Theresa,

Jambo!

It was great to finally meet you in person, have you around here and to hear from you again after the trip with us. Thank you so much for your feedback. Highly appreciated.

Please allow me to go over everything and get back to you with a detailed feedback as soon as possible.

Have a lovely day ahead.

Liz

Incredible Tour of Northern Morocco!
Morocco | Aug 23 - Aug 30, 2025

Seana
Seana H.
Ashburn, VA | Reviewed on Sep 07, 2025
Our entire experience was excellent. From the planning stages, through the completion of the trip, Megan and the rest of the team were highly organized and responsive, and made everything super easy. Our driver, Hassan Amaraoui, was the best. Super nice, always on time, and made sure everything ran smoothly. Our local guides in each city were amazing - super kind and informative. We visited Casablanca, Fes, and Tangier, with short stops in Rabat and Chefchaoen, and it was the perfect loop. We... Read more

Our entire experience was excellent. From the planning stages, through the completion of the trip, Megan and the rest of the team were highly organized and responsive, and made everything super easy. Our driver, Hassan Amaraoui, was the best. Super nice, always on time, and made sure everything ran smoothly. Our local guides in each city were amazing - super kind and informative. We visited Casablanca, Fes, and Tangier, with short stops in Rabat and Chefchaoen, and it was the perfect loop. We will absolutely use this tour company again and highly recommend them to anyone looking for a customized tour that hits all the highlights.

Hotel Reviews
Le Casablanca Hotel
Casablanca

Gorgeous hotel in a very walkable area of Casablanca. Beautiful rooms, restaurant, and pool.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Barcelo Tanger
Tangier

Amazing location and beautiful views from the rooftop bar (though the food up there is not great - better for just a drink).

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Palais Faraj Suites & Spa
Fès

Beautiful hotel with a spectacular rooftop bar and restaurant, pool and spa. The staff were amazing.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Food Tour
Food Tour
Morocco

Our guide was fantastic - interesting and knowledgeable and we had the most amazing food.

Quality of Experience
Guides, Drivers and Staff
Transport
Wine Tasting in Meknes
Wine Tasting in Meknes
Morocco

Beautiful winery with kind staff and delicious food and drinks.

Quality of Experience
Guides, Drivers and Staff
Transport
Tour Fes with a Private Guide
Tour Fes with a Private Guide
Fes

Our guide, Kamal, was excellent. He was super kind and knowledgeable and took us to all the best places.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Megan Lower

A perfectly Cultivated Experience
Spain | Aug 25 - Sep 6, 2025

William
William M.
Newark, NJ | Reviewed on Sep 07, 2025
We had a wedding in Valencia and decided to turn it into a two week trip. I gave Anita a list of cities we were interested in visiting and she created an itinerary that went above and beyond. She added stops to lesser known cities, which was our favorite part. We had private drivers and mostly private tours for the entire trip. It felt like we were first class travelers. The app with the itinerary was immensely helpful and some of the guides that we had were the best we’ve had on any trip.... Read more

We had a wedding in Valencia and decided to turn it into a two week trip. I gave Anita a list of cities we were interested in visiting and she created an itinerary that went above and beyond. She added stops to lesser known cities, which was our favorite part. We had private drivers and mostly private tours for the entire trip. It felt like we were first class travelers. The app with the itinerary was immensely helpful and some of the guides that we had were the best we’ve had on any trip. Antonio in Mérida was our favorite tour guide and we would have requested him for every tour if possible. Jesús and Paulo were extremely friendly and helpful drivers. There is nothing we would have changed about this trip.

Local specialist: Anita Matijasevic
Anita
Anita Matijasevic
Local specialist in Madrid & Florence | Replied on Sep 08, 2025

Hi William, thank you for your review! I’m so glad to hear you had a great time in Spain and Portugal. I’m happy the guides, drivers, and our travel app made everything easy and enjoyable! Wishing you many more adventures like this, and hope we have the opportunity to plan another one together in the future!
Warmest regards, Anita

We were met at the airport by Kahlid and from...
Morocco | Aug 27 - Sep 5, 2025

Lyndie
Lyndie A.
San Jose, CA | Reviewed on Sep 07, 2025
We were met at the airport by Kahlid and from there it was nothing but first class service. Unfortunately I had had a foot injury, but Kahlid changed tactic from being our guide to my carer on a heartbeat. He arranged medical supplies - a moon boot - and trips to get X-rays and doctor’s appointments. He was unbelievably kind and concerned and nothing was too much trouble. He even arranged a tuk tuk to take me around the Medina! Whilst we did not complete our journey because we... Read more

We were met at the airport by Kahlid and from there it was nothing but first class service. Unfortunately I had had a foot injury, but Kahlid changed tactic from being our guide to my carer on a heartbeat. He arranged medical supplies - a moon boot - and trips to get X-rays and doctor’s appointments. He was unbelievably kind and concerned and nothing was too much trouble. He even arranged a tuk tuk to take me around the Medina! Whilst we did not complete our journey because we returned home early, what we did see of Marrakech was due to Kahlid’s kindness. He patiently sat in the waiting rooms while I had medical attention. I really can’t thank Kimkim enough because I know our driver was communicating with Hassan who shared his concern and helped arrange medical attention. For anyone to know they will be helped if they find themselves in health trouble, the level of assistance given to my husband and I was gold.

Local specialist: Hassan El Amrani
Hassan
Hassan El Amrani
Local specialist in Morocco & USA | Replied on Sep 07, 2025

Hi Lyndie,
Thank you so much for sharing this wonderful feedback about Kahlid's exceptional service! We're thrilled to hear about his kindness and care, especially in helping you with your foot injury. We're glad we could provide a positive experience despite the challenges. Thank you for trusting us, and we hope to welcome you back soon!
Kindly,
Hassan

Kimkim and Angela were amazing
Greece | Aug 27 - Sep 5, 2025

Danielle
Danielle D.
Denver, CO | Reviewed on Sep 06, 2025
Everything that Kimkim planned for us was amazing and everything happened like a well oiled machine. We lived all of the tours specially the food tours. Angela checked in often to be sure everything was going well and answered any questions we had the entire time. We will be using Kimkim to plan any of our trips in the future Read more

Everything that Kimkim planned for us was amazing and everything happened like a well oiled machine. We lived all of the tours specially the food tours. Angela checked in often to be sure everything was going well and answered any questions we had the entire time. We will be using Kimkim to plan any of our trips in the future

Activity Review
Athens Highlights Mythology Tour
Athens Highlights Mythology Tour
Greece

It was really fun and our guid was very knowledgeable with facts, myths and other recommendations.

Quality of Experience
Guides, Drivers and Staff
Transport
We didn’t have transport for this specific event
Local specialist: Angela (Aggeliki) Giannioti
Angela (Aggeliki)
Angela (Aggeliki) Giannioti
Local specialist in Greece | Replied on Sep 07, 2025

Yeia sou Danielle & Justin,

Thank you for sharing your experience.
I am thrilled to know that you enjoyed the time spent in Greece with us. 🙂
And it's great to know that you liked the whole experience and you will be using KimKim again in the future.
We hope to see you come back to Greece someday.
Safe travels!
Angela & the GA Trips team

First time KimKim user
Norway | Aug 26 - Sep 2, 2025

A
Amy S.
Newark, NJ | Reviewed on Sep 06, 2025

After decades of planning my own travel, I tried KimKim on the recommendation of a friend. Mathia put together a great itinerary for us which included the unique and memorable experience of glamping on a fjord! The balance of planned vs unplanned time was just what we were hoping for and allowed us to research and incorporate a few extra stunning hikes.

Local specialist: Mathia Pacenti
Mathia
Mathia Pacenti
Local specialist in Vesterålen, Norway | Replied on Sep 07, 2025

Dear Amy,
Thank you very much for your kind review.
I’m so happy to hear that you and your daughter had such a wonderful week together in Norway. It was truly a pleasure helping you plan this journey, and I’m delighted that the mix of activities and self-guided experiences worked well for you both. I’m especially grateful you enjoyed the glamping site. It’s such a special spot. I hope you’ll keep in touch, and I’d like to help you create a second memorable trip to this beautiful country whenever the time feels right.
I wish you and your family all the best. :)
Mathia

10 days Peru Trip
Peru | Aug 28 - Sep 5, 2025

Alex
Alex B.
Newark, NJ | Reviewed on Sep 06, 2025
We had an amazing trip to Peru from the organization by Shawna to all the visits we did. Special mention to our guide Juan who was super friendly and knowledgeable and made us discover the incredible Inca culture. Read more

We had an amazing trip to Peru from the organization by Shawna to all the visits we did. Special mention to our guide Juan who was super friendly and knowledgeable and made us discover the incredible Inca culture.

Hotel Reviews
El Mapi by Inkaterra
Cusco
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Limade
Lima

Brand new hotel in Lima.

Authenticity & Character
Nothing, this hotel was great, it is just looking like a good international hotel.
Location
Staff
Cleanliness & Comfort
Sonesta Posada del Inca
Urubamba

Very nice and peaceful hotel in the heart of sacred valley.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Casa San Blas Boutique
Cusco

Very cute boutique hotel two blocks away from the main Plaza

Authenticity & Character
Location
Staff
Cleanliness & Comfort
San Agustin Posada del Monasterio
Arequipa

Very nice hotel in the center of Arequipa

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Shawna Sanders
Shawna
Shawna Sanders
Local specialist in Lima, Peru | Replied on Sep 15, 2025

Thanks so much Alex for your kind words and for trusting us with your first trip to Peru! We absolutely loved hosting you both and it was such a pleasure to see all of your adventures across the country. I am happy to hear you enjoyed all of your explorations and I will be sure to pass on your greetings to Juan!

We hope to see you back in Peru soon!

What a Great Outdoor Adventure!
Iceland | Aug 15 - Aug 21, 2025

Gaia
Gaia B.
Reno, NV | Reviewed on Sep 06, 2025
This was a six-day mother-daughter Icelandic adventure with two days in Reykjavik and four days of hiking, kayaking, and engaging with lava fields, waterfalls and glaciers. (Our hoped-for tour inside a volcano was cancelled last minute for maintenance--next time!) Once our Iceland specialist, Gummi, understood we were not spa people (no thank you, Blue Lagoon), he set us up with tours to fit our interests. The Reykjavik folklore tour was very good, and the food walk was fantastic. On our own,... Read more

This was a six-day mother-daughter Icelandic adventure with two days in Reykjavik and four days of hiking, kayaking, and engaging with lava fields, waterfalls and glaciers. (Our hoped-for tour inside a volcano was cancelled last minute for maintenance--next time!) Once our Iceland specialist, Gummi, understood we were not spa people (no thank you, Blue Lagoon), he set us up with tours to fit our interests. The Reykjavik folklore tour was very good, and the food walk was fantastic. On our own, we found the volcano show at the Harpa, which was spectacular, and the "How to Become Icelandic in 60 minutes", also at the Harpa, which was okay. The rest of the tour was around the Golden Circle. We were self driving, and Gummi had told us to be sure to get the car rental people to help us set up the navigation. However, they refused to do so, so we had to figure it out on our own, and we did. The navigation proved to be fussy, sometimes working, sometimes not. It did cause frustration, and we were sometimes confused, but we were never really lost. The car rental people also gave us a fob which they said would get us a discount on gas, but we never figured how to use it. Gummi had promised to be only a phone call away if we had problems, and he was true to his word. (We probably should have asked him about the fob.) Our self-guided hiking and our scheduled excursions were all wonderful. We especially liked and ice cave and the kayaking among what I called "iceberglettes." Three of our hotels were lovely, the fourth taught us that six weeks out is not necessarily enough lead time for booking during high season. All in all, it was another good Kimkim experience for us.

Hotel Reviews
Courtyard by Marriott Reykjavik Keflavik Airport
Reykjanesbær

This was a nice hotel, just a very short distance from the airport.

Authenticity & Character
Location
Staff
They were helpful.
Cleanliness & Comfort
Welcome Hotel Lambafell
Eyvindarhólar
Authenticity & Character
Location
Staff
There was only a staff for breakfast and cleaning.
Cleanliness & Comfort
Hótel Grímsborgir by Keahotels
Ásborgir

This was a lovely property with a helpful staff and a good restaurant.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
CenterHotel Plaza
Reykjavík

This hotel was so well placed. Parking was not too far away (and parking in Reykjavik is a challenge), and everything we wanted to go to was nearby. Breakfast included granola bars right from the oven. Staff was friendly and helpful.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Lava Tunnel Activity
Lava Tunnel Activity
Iceland

This was not on our itinerary! We specifically said we had been in lava tunnels and didn't need to do this. Did we pay for it?

Inside the Volcano (Meet On Location)
Inside the Volcano (Meet On Location)
Iceland

This was cancelled due to maintenance.

Jökulsárlón Glacier Lagoon Kayaking Excursion
Jökulsárlón Glacier Lagoon Kayaking Excursion
Iceland

Kayaking amongst those hunks of glacier was an awesome experience, so serene and beautiful.

Quality of Experience
Guides, Drivers and Staff
The guide took photos of everyone who wanted.
Glacier Ice Cave Experience
Glacier Ice Cave Experience
Iceland

This was great. Our guide was a hoot. And he explained everything very well.

Quality of Experience
Guides, Drivers and Staff
Our guide had had quite a career path. He was an interesting person.
Transport
Icelandic Food Walk
Icelandic Food Walk
Reykjavík

Bonnie was a great guide for this tour, and she introduced us to some wonderful food and restaurants. We were sorry that the restaurant we liked best had only a 7 course tasting menu if we wanted to go there for dinner (we didn't want to eat that much!) but we were glad we got to sample some of it!

Quality of Experience
Guides, Drivers and Staff
Bonnie was so much fun.
Icelandic Folklore Walk
Icelandic Folklore Walk
Reykjavík

This was an interesting way to learn about Reykjavik and its history.

Quality of Experience
Guides, Drivers and Staff
Local specialist: Guðmundur Óli Pálmason
Guðmundur Óli
Guðmundur Óli Pálmason
Local specialist in Iceland | Replied on Dec 27, 2025
Hi Gaia
Don't worry, you were not charged for the Lava Tunnel Tour. Remember, we added it in the trip plan spontaneously on the same day because the Inside the Volcano tour was unfortunately cancelled at such short notice. However, when you decided to skip it, it was cancelled immediately.
I think there is a misunderstanding about the navigational system. What I mentioned several times was to have the car rental help you connect your phone to the mobile WiFi they provided you with, so you... Read more

Hi Gaia
Don't worry, you were not charged for the Lava Tunnel Tour. Remember, we added it in the trip plan spontaneously on the same day because the Inside the Volcano tour was unfortunately cancelled at such short notice. However, when you decided to skip it, it was cancelled immediately.

I think there is a misunderstanding about the navigational system. What I mentioned several times was to have the car rental help you connect your phone to the mobile WiFi they provided you with, so you can access my driving maps on your phones.
Unfortunately, we don't have any control over the rental cars' navigational systems. The rental has thousands of cars, and it would be an impossibility for us, a 3rd party, to know any specifics of any car. The rental allocates cars at pickup, and as long as they are in the same category (or better) we have no say in what car you get. This is the same procedure as anywhere else in the world.
This is why I underline the importance of using the driving maps that I have made for you, and absolutely not to use the car's navigational system by inserting destinations manually. Another good reason not to do that is that there are places in Iceland that have the same names, and if you insert the destination yourself, you might end up in the wrong place. That is why I am very adamant that travelers use my driving maps and my driving maps only.
Likewise, the fob for the gas is something we have no knowledge of or control over, and neither do we include that service in our price.

But anyway, I am happy to read that overall the trip was a great success, despite a few hickups :)

All the best
Gummi

Amazing Trip- Very Well Planned!
Germany | Aug 16 - Aug 26, 2025

Lisa
Lisa L.
Buffalo, NY | Reviewed on Sep 06, 2025
Lucie did an incredible job planning our family trip to Germany & Austria. I provided her with information about the types of things we would like to see and do as well as our preferences and budget and she put together the perfect itinerary. It was nice to be able to meet with her virtually to discuss the trip and ask questions. Both countries were absolutely beautiful. We enjoyed the history and culture. We had an amazing and memorable trip! Read more

Lucie did an incredible job planning our family trip to Germany & Austria. I provided her with information about the types of things we would like to see and do as well as our preferences and budget and she put together the perfect itinerary. It was nice to be able to meet with her virtually to discuss the trip and ask questions. Both countries were absolutely beautiful. We enjoyed the history and culture. We had an amazing and memorable trip!

Hotel Review
Hotel Zugspitze
Garmisch-Partenkirchen

This hotel was amazing! The view of the mountains from our room was breathtaking, and the room was spacious and clean. It is located within walking distance of lots of shops and restaurants. The area is very charming. We enjoyed the pool, hot tub, and sauna which were very nice. Breakfast each morning was delicious and included a large selection. The staff were helpful and friendly. I highly recommend!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Lucie Dupuis
Lucie
Lucie Dupuis
Local specialist in Villefranche-sur-Saône | Replied on Nov 02, 2025

Hi Lisa,

Thank you so much for this nice review! I appreciate a lot!

I'm so happy you enjoyed your trip and that you liked everything! This is really important to me! :)

I wish you the best!

Lucie

Outstanding trip in every way!
Norway | Aug 16 - Aug 30, 2025

J
Jean K.
Dallas, TX | Reviewed on Sep 06, 2025
The staff planned an absolutely fantastic trip!! They really listened to what we were interested in and recommended activities, hotels, and a route that suited our needs and desires. We were THRILLED with everything! The hotels were lovely - great locations, quiet rooms, and the caliber that we wanted. The activities were outstanding! We particularly loved the RIB boat trips on the fjords. But, truly, we loved all our activities. Read more

The staff planned an absolutely fantastic trip!! They really listened to what we were interested in and recommended activities, hotels, and a route that suited our needs and desires. We were THRILLED with everything! The hotels were lovely - great locations, quiet rooms, and the caliber that we wanted. The activities were outstanding! We particularly loved the RIB boat trips on the fjords. But, truly, we loved all our activities.

Hotel Reviews
Hotel Oleana
Bergen

Loved this hotel. The location is wonderful. It’s on a very quiet side street with lovely flowers in the middle of the street near all the sights. The room is colorful, clean, modern, compact, and our room was very quiet. Would definitely recommend.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Kviknes Hotel
Balestrand

Great location. Loved the balcony view, big clean room, modern bathroom. Breakfast very extensive.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Fretheim Hotel
Flåm

What a location! The hotel was lovely in an incredible location and the breakfast area and dining room were very nice. Would definitely recommend staying here for Flam. We stayed in an historic room. It was very quiet, with lovely sheets, and a modern bathroom. However, the chairs and sofa in the room needs to be restuffed. We couldn’t sit on them - but that wasn’t a problem. Also, although the bathroom is modern and lovely, our room had a ball and claw tub which would be a challenge for some people to use.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Vestlia Resort
Geilo

Very nicely furnished, comfortable linens, modern bathroom, clean, nice to have a living room and a bedroom. The food and dining room was very nice. Lots of places to sit and talk. The city itself doesn’t have much in it to do but we enjoyed hiking

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Karl Johan Hotel
Oslo

Amazing location, very quiet room, convenient to everything. Very clean, modern bathroom

Authenticity & Character
Loved the historic building
Location
Staff
Cleanliness & Comfort
Freys Hotel
Stockholm

Great location. Very quiet rooms. Very clean, modern bathroom, lovely linens. Highly recommend

Authenticity & Character
Liked that it kept the features of the historic building
Location
Convenient to all the sights
Staff
Cleanliness & Comfort
Activity Reviews
Finnafjord Safari by RIB
Finnafjord Safari by RIB
Balestrand

We really enjoyed this RIB boat experience. It was different from the RIB boat experience in Flam. If you were only picking one of the two to do, we’d pick the one in Flam with the cheese tasting. However, this was also wonderful and we’re so, so glad we got to do both. The scenic beautiful out on the fjord is spectacular! The tour guide was knowledgeable and being on the water in both towns was truly memorable! This is definitely worth doing!

Quality of Experience
Guides, Drivers and Staff
Transport
Cider Tasting with Food Pairing
Cider Tasting with Food Pairing
Balestrand

What a wonderful experience! This is a fun, informative, interesting, and very tasty activity! The owner showed us part of the apple orchard as he explained the history of their business, the kinds of apples grown, the cider making process, etc. He was lively and interesting. Then, we had a tasting of 5 types of cider with food pairings (we did the late afternoon cider pairings with snacks). The food and cider were delicious and the setting, sitting on their beautiful terrace overlooking part of their orchard, was lovely. We highly recommend this activity!

Quality of Experience
Food
Guides, Drivers and Staff
Culture & Nature Excursion by Electric Minibus
Culture & Nature Excursion by Electric Minibus
Flåm

Surprisedly good! We really enjoyed seeing areas we did not get to see otherwise. It was just the right mix of information, the right length of time at each stop, and it was a good length overall. We enjoyed this more than we expected. We would recommend it!

Quality of Experience
Guides, Drivers and Staff
Transport
Flåm Railway Round-Trip Experience
Flåm Railway Round-Trip Experience
Norway

Very special - a must see in this area. Great views! It’s a landmark type of experience.

Quality of Experience
Transport
Fjord RIB Safari & Undredal Cheese Tasting
Fjord RIB Safari & Undredal Cheese Tasting
Norway

This was truly awesome! This was one of the highlights of our month trip! The scenery is absolutely spectacular and the guide was lively, very informative, interesting, and just delightful. The cheese tasting and the information on the town and cheese making was very interesting. The RIB boat company was very professional, gave great information, and the boats were very nice. Don’t miss this! It’s wonderful!

Quality of Experience
Terrific - beautiful - special - don’t miss it!
Guides, Drivers and Staff
Transport
Table Reservation Oslo
Table Reservation Oslo
Norway

Loved the location on the pier. There was a lot of variety on the menu and the food was good.

Quality of Experience
Winter Oslofjord Guided Hike
Winter Oslofjord Guided Hike
Oslo

Terrific! The guide was wonderful! He was knowledgeable, cheerful, gave us a lot of information about Oslo, paced the walk perfectly for the people in the group. It was a lovely 1/2 day trip and we really enjoyed it.

Quality of Experience
Guides, Drivers and Staff
Transport
Table Reservation
Table Reservation
Norway

The food was fine but we didn’t think it was anything special. If you go there, fine. But, there’s so many other restaurants to try.

Quality of Experience
Food tour Stockholm
Food tour Stockholm
Stockholm

We got to taste bites of a lot of different foods and we learned a lot. The tour guide’s knowledge and information was very good. However, the guide had a cold, non-conversational demeanor. We felt that a bubbly or warm or more engaging tour guide would have improved the tour. Also, Kim-Kim did notify the tour company of our allergies/dietary restrictions and the guide did ask at the beginning of the tour if anyone had allergies. But, the food choices could have been arranged ahead of time to easily accommodate our needs. Because we didn’t want to make a big deal in front of others, we just didn’t eat some of the items. Having said all this, we still enjoyed the tour and felt very lucky to have tasted so many interesting items and we learned so much.

Quality of Experience
Guides, Drivers and Staff
Table Reservation
Table Reservation
Stockholm

Great view and great location. The food is very good.

Quality of Experience
Guides, Drivers and Staff
Local specialist: Julia Mattos

Beautiful views, disappointed in lack of time to visit urban areas.
Norway | Aug 28 - Sep 4, 2025

Mitzi
Mitzi F.
Blair, NE | Reviewed on Sep 06, 2025
All our hotels were excellent with great views and in easily accessible locations. We were disappointed with the lack of time allocated for exploring both Oslo & Bergen. The itinerary said we would have time in both locations to explore and we were looking forward to visiting some museums in both locations. In reality, our excursions were booked in the middle of the day when the museums were open and therefore we did not get to see much of Oslo. We ended up choosing not to go on our... Read more

All our hotels were excellent with great views and in easily accessible locations. We were disappointed with the lack of time allocated for exploring both Oslo & Bergen. The itinerary said we would have time in both locations to explore and we were looking forward to visiting some museums in both locations. In reality, our excursions were booked in the middle of the day when the museums were open and therefore we did not get to see much of Oslo. We ended up choosing not to go on our excursion in Bergen so we would have more time in the city. The Bergen excursion also included a 2 hour ferry ride to and from Rosendal and we had just spent 4 hours on a ferry the night before to get to Bergen. The initial itinerary did not have times listed, just what we would be doing, so when we booked the trip, we did not know how little time we would actually have. I don't feel like we got everything that we were promised because of the timing of activities and we ended up paying for activities that we didn't use.

Hotel Reviews
Scandic Torget
Bergen

Great location, close to everything. Very good breakfast. Not much space for our group of 8 to gather and hang out.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Kviknes Hotel
Balestrand

Nice views off balcony, amazing breakfast. Rooms are very small.

Authenticity & Character
Location
Staff
Desk staff were not helpful, we asked about things to see & do and about ground transportation and there response on more than one occasion is "this is a small village" and dismissed our questions
Cleanliness & Comfort
Flåm Marina
Flåm

Loved the views off our balcony. Extremely spacious. Breakfast was great and the staff was very friendly and helpful.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Scandic Byporten
Oslo

Excellent location, great breakfast.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Depart Norway
Depart Norway
Norway

Took a private taxi to the airport. Not really necessary as the tram goes right to the airport for about $4 per person

Fløibanen  Funicular Ticket
Fløibanen Funicular Ticket
Bergen

It was a nice ride up to the top of the mountain to get city views. There is also a playground and troll park at the top to explore. Luckily we had sunshine, would not be much fun in the rain.

Self-Guided Bergen Exploration
Self-Guided Bergen Exploration
Bergen

It's cute city with some nice museums. We enjoyed the museums and shops and old architecture

Fjord Cruise to Rosendal
Fjord Cruise to Rosendal
Bergen

We skipped this activity. It was a 2 hour ferry ride both ways and we had just spent 4 hours on a ferry to get to Bergen the night before. It would have taken up all our free time in Bergen.

Cider Tasting with Food Pairing
Cider Tasting with Food Pairing
Balestrand

Everyone in our group really enjoyed this activity and the food was excellent. The guide did a great job explaining the process and they had non alcoholic options available

Quality of Experience
Food
Guides, Drivers and Staff
Transport
No public transport available
Self Guided Exploration Balestrand
Self Guided Exploration Balestrand
Balestrand

This is a very small village without a lot to see. I was hoping for quaint little shops and cafes but they don't have any. There is a cute church but not much else to see unless you want to do alot of uphill hiking.

Quality of Experience
Fjord RIB Safari & Undredal Cheese Tasting
Fjord RIB Safari & Undredal Cheese Tasting
Norway

Everyone in our group enjoyed this activity. Our guide was great and the boat ride was fun

Quality of Experience
Guides, Drivers and Staff
Transport
Self-Guided Hike to Brekkefossen
Self-Guided Hike to Brekkefossen
Flåm

Only 3 of us were able to do this activity as it was too strenuous for the rest of our group. Very steep stairs. The views were great!

Ægir Viking Meal Experience
Ægir Viking Meal Experience
Norway

Everyone in our group enjoyed this activity even though we don't drink much beer. The food was great.

Visit Flåm Train Museum
Visit Flåm Train Museum
Norway

It's a small little museum attached to a souvenir shop. Luckily it is free.

Quality of Experience
Visit the Gol Stave church (Norwegian Museum of Cultural History)
Visit the Gol Stave church (Norwegian Museum of Cultural History)
Oslo

We were very rushed as the island hopping tour took up much of our time. We did enjoy the free guided tour of the grounds and learned a lot. Wish we would have had more time to see all of the exhibits. Would love to go back with more time.

Quality of Experience
Edvard Munch Museum in Oslo
Edvard Munch Museum in Oslo
Oslo

We didn't do this activity. We did not have time.

Quality of Experience
Oslofjord Island Hopping Nature Walk
Oslofjord Island Hopping Nature Walk
Oslo

The first island was cute, could have skipped the 2nd island completely, 3rd island had an old monastery but wasn't very exciting either. It was too much walking for 3 people in our group so at the last island they sat in the cafe while the rest of us hiked. We had so much time to explore nature at the other villages that I'd rather not done this activity in Oslo. It took up all our time during the day when we could have been visiting museums.

Quality of Experience
Guides, Drivers and Staff
Transport
Welcome to Oslo!
Welcome to Oslo!
Oslo

We did not have any time to explore Oslo. We got into town after the museums were closed and our excursion the next day took up most of the time during the day, On our last day we were on the train to early to explore.

Quality of Experience
Don't schedule our excursions taking up all time during the day when the museums are open.
Local specialist: Alex Mottler
Alex
Alex Mottler
Local specialist in kimkim HQ | Replied on Nov 24, 2025

These photo's are amazing, Mitzi! I'm sorry that you didn't get to enjoy more time in Oslo & Bergen, but going back to spend more time in each of those cities specifically will be a wonderful trip in the future since they appealed to you so much that you wish you had more time in them!

Tiago was the best travel agent!
Portugal | Aug 29 - Sep 5, 2025

Allegra
Allegra B.
Ashburn, VA | Reviewed on Sep 06, 2025
Tiago was the best travel agent to make my trip come to fruition! Tiago and I spent several months planning for my trip to Portugal with two friends. Overall, he was very responsive and accommodating. At one of our hotels, our room was not ready and he immediately reached out to the hotel to resolve. He also consistently communicated via WhatsApp to ensure our itinerary was going smoothly. I would 100% recommend Tiago to other travelers, as well as the itinerary that he thoughtfully curated... Read more

Tiago was the best travel agent to make my trip come to fruition! Tiago and I spent several months planning for my trip to Portugal with two friends. Overall, he was very responsive and accommodating. At one of our hotels, our room was not ready and he immediately reached out to the hotel to resolve. He also consistently communicated via WhatsApp to ensure our itinerary was going smoothly. I would 100% recommend Tiago to other travelers, as well as the itinerary that he thoughtfully curated for us.

Hotel Reviews
Hotel Lisboa Plaza
Lisbon

This hotel was great overall. The location and staff were amazing and the breakfast buffet was nice. However, I would not recommend room service for dinner. The quality of the food was not so good.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Restrooms in the room could use a little updating. The shower curtains were not the length of the tub, so water would splash and the paper was behind the toilet so it was difficult to reach.
Mercure Porto Centro Aliados
Porto

Absolutely loved this hotel! The location, staff, and accommodations were spectacular. Just one hiccup was that our room was not ready upon arrival even though in their system it said it was. The hotel held our luggage while we walked around and the room was ready within the hour.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Portuguese Cooking Lesson - OPTIONAL (not included in the price)
Portuguese Cooking Lesson - OPTIONAL (not included in the price)
Portugal

Cooking classes are a special way to immerse yourself into culture. Everywhere I travel, I like to take one and this was a great experience. Chef Gui knows how to host and make everyone feel comfortable. We started with an overview of the 9 dishes while drinking wine and eating Couvert then everyone chose which dish they wanted to prepare. All of the dishes tasted spectacular and the company of others was great too. I would highly recommend to other travelers!

Quality of Experience
Guides, Drivers and Staff
Chef Gui was amazing!
Transport
We walked 15-20 mins from our hotel.
Wine Estate Visit in the Douro Valley
Wine Estate Visit in the Douro Valley
Portugal

My friends and I decided to rent a car this day and it was spectacular driving ourselves! However, if you don’t prefer driving, getting a private car would have been a good option too. The wine tasting was about 45 minutes of information throughout the tour then ended with a tasting and a very nice view! I would definitely recommend this day trip from Porto!

Quality of Experience
Guides, Drivers and Staff
Transport
We rented a car.
Culinary Tour of Porto
Culinary Tour of Porto
Porto

We loved this experience! We really like self-paced tours so this was perfect for my group. At the pastry shop, they ran out of the Jesuita, because those sell out by early morning. Therefore, they gave us a tasting of other pastries from the storefront. The only hiccup was that one of the restaurants was closed for holiday, so we got to experience 4 out of 5 restaurants on this activity. However, we were very full by the end!

Quality of Experience
Food
Guides, Drivers and Staff
We guided ourselves.
Transport
We walked on foot to eat restaurant.
Local specialist: Tiago Filipe
Tiago
Tiago Filipe
Local specialist in Lisbon | Replied on Sep 07, 2025

Hi Allegra,

Thank you so much for your review! Very sweet of you!

We actually didn't speak directly after, but João told me that the 3 of you were great company and he truly loved showing you around!

Please extend my regards to Laura and Jessica and tell them that I'll stay in touch!!

All the best,

Tiago

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