Kimkim Trip Reviews

4.8
Based on 19,628 ratings
Read 19,628 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Tiago was the best travel agent!
Portugal | Aug 29 - Sep 5, 2025

Allegra
Allegra B.
Ashburn, VA | Reviewed on Sep 06, 2025
Tiago was the best travel agent to make my trip come to fruition! Tiago and I spent several months planning for my trip to Portugal with two friends. Overall, he was very responsive and accommodating. At one of our hotels, our room was not ready and he immediately reached out to the hotel to resolve. He also consistently communicated via WhatsApp to ensure our itinerary was going smoothly. I would 100% recommend Tiago to other travelers, as well as the itinerary that he thoughtfully curated... Read more

Tiago was the best travel agent to make my trip come to fruition! Tiago and I spent several months planning for my trip to Portugal with two friends. Overall, he was very responsive and accommodating. At one of our hotels, our room was not ready and he immediately reached out to the hotel to resolve. He also consistently communicated via WhatsApp to ensure our itinerary was going smoothly. I would 100% recommend Tiago to other travelers, as well as the itinerary that he thoughtfully curated for us.

Hotel Reviews
Hotel Lisboa Plaza
Lisbon

This hotel was great overall. The location and staff were amazing and the breakfast buffet was nice. However, I would not recommend room service for dinner. The quality of the food was not so good.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Restrooms in the room could use a little updating. The shower curtains were not the length of the tub, so water would splash and the paper was behind the toilet so it was difficult to reach.
Mercure Porto Centro Aliados
Porto

Absolutely loved this hotel! The location, staff, and accommodations were spectacular. Just one hiccup was that our room was not ready upon arrival even though in their system it said it was. The hotel held our luggage while we walked around and the room was ready within the hour.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Portuguese Cooking Lesson - OPTIONAL (not included in the price)
Portuguese Cooking Lesson - OPTIONAL (not included in the price)
Portugal

Cooking classes are a special way to immerse yourself into culture. Everywhere I travel, I like to take one and this was a great experience. Chef Gui knows how to host and make everyone feel comfortable. We started with an overview of the 9 dishes while drinking wine and eating Couvert then everyone chose which dish they wanted to prepare. All of the dishes tasted spectacular and the company of others was great too. I would highly recommend to other travelers!

Quality of Experience
Guides, Drivers and Staff
Chef Gui was amazing!
Transport
We walked 15-20 mins from our hotel.
Wine Estate Visit in the Douro Valley
Wine Estate Visit in the Douro Valley
Portugal

My friends and I decided to rent a car this day and it was spectacular driving ourselves! However, if you don’t prefer driving, getting a private car would have been a good option too. The wine tasting was about 45 minutes of information throughout the tour then ended with a tasting and a very nice view! I would definitely recommend this day trip from Porto!

Quality of Experience
Guides, Drivers and Staff
Transport
We rented a car.
Culinary Tour of Porto
Culinary Tour of Porto
Porto

We loved this experience! We really like self-paced tours so this was perfect for my group. At the pastry shop, they ran out of the Jesuita, because those sell out by early morning. Therefore, they gave us a tasting of other pastries from the storefront. The only hiccup was that one of the restaurants was closed for holiday, so we got to experience 4 out of 5 restaurants on this activity. However, we were very full by the end!

Quality of Experience
Food
Guides, Drivers and Staff
We guided ourselves.
Transport
We walked on foot to eat restaurant.
Local specialist: Tiago Filipe
Tiago
Tiago Filipe
Local specialist in Lisbon | Replied on Sep 07, 2025

Hi Allegra,

Thank you so much for your review! Very sweet of you!

We actually didn't speak directly after, but João told me that the 3 of you were great company and he truly loved showing you around!

Please extend my regards to Laura and Jessica and tell them that I'll stay in touch!!

All the best,

Tiago

We absolutely loved our trip to Greece. Ange...
Greece | Jun 28 - Jul 7, 2025

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Kristen C.
Newark, NJ | Reviewed on Sep 05, 2025
We absolutely loved our trip to Greece. Angela created the perfect itinerary for us that mixed the right amount of sightseeing and also enjoyment of the beauty with relaxation around beautiful beaches. We loved the small villages tour in Naxos. It was breathtaking, and the sights in Santorini could not be beat. Angela created a trip that was perfect for me and my husband, and also for my 10-year-old son. She added a Greek God tour of the Acropolis for my Percy Jackson loving son and... Read more

We absolutely loved our trip to Greece. Angela created the perfect itinerary for us that mixed the right amount of sightseeing and also enjoyment of the beauty with relaxation around beautiful beaches. We loved the small villages tour in Naxos. It was breathtaking, and the sights in Santorini could not be beat. Angela created a trip that was perfect for me and my husband, and also for my 10-year-old son. She added a Greek God tour of the Acropolis for my Percy Jackson loving son and booked a cool Atlantis Tour to keep him interested and entertained throughout our trip. Every detail was carefully planned, and even the travels between the cities within Greece was a fun adventure!

Local specialist: Angela (Aggeliki) Giannioti
Angela (Aggeliki)
Angela (Aggeliki) Giannioti
Local specialist in Greece | Replied on Sep 06, 2025

Yeia sou Kristen!

Thank you so much for sharing your experience!
I am delighted to know that the whole family enjoyed their time here in Greece with us.
We would love to see you come back soon and show you more of our amazing country. 🙂

Until our paths meet again, take care and safe travels!
Angela and the GA Trips team

An unforgettable vacation thanks to Helena and the Kim Kim team
Spain | Aug 30 - Sep 4, 2025

Andrea
Andrea R.
Islip, NY | Reviewed on Sep 05, 2025
Helena did an amazing job with the entire vacation from beginning to end. My boyfriend proposed on one of the excursions and later informed me how helpful everyone was. The entire trip ran smoothly and it was unforgettable for me and everyone involved. We were a bigger group on 8 people and all the transfers to and from hotels and airports were seamless. The excursions she chose were unique, amazing and comfortable. We did not feel like sardines being ushered around with a group of people. We... Read more

Helena did an amazing job with the entire vacation from beginning to end. My boyfriend proposed on one of the excursions and later informed me how helpful everyone was. The entire trip ran smoothly and it was unforgettable for me and everyone involved. We were a bigger group on 8 people and all the transfers to and from hotels and airports were seamless. The excursions she chose were unique, amazing and comfortable. We did not feel like sardines being ushered around with a group of people. We had an amazing in all of Spain. The location of the hotels were phenomenal and very clean. We honestly had a trip of a lifetime. This is my second time booking with Kim Kim and I honestly recommend it to everyone. Helena and the Kim Kim team have exceeded my expectations with every vacation. Thank you to everyone involved in my proposal, it was truly magical and unforgettable.

Hotel Reviews
Melia Palma Bay
Palma de Mallorca

Amazingly clean and spacious, staff was very helpful and breakfast was amazing every morning.

Authenticity & Character
Location
A little far away from town but I enjoyed the pool and the comfort of the rooms.
Staff
Cleanliness & Comfort
H10 Montcada Boutique Hotel
Barcelona

Amazing location, beautiful view, staff was very helpful and pristinely clean bathroom.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
A Day on the Mediterranean: Catamaran Cruise from La Palma
A Day on the Mediterranean: Catamaran Cruise from La Palma
Mallorca

The staff was great and the crystal clear blue water was amazing! There was plenty of space for everyone to have fun and you didn't feel like you were packed on a boat. Will definitely recommend to anyone visiting Mallorca.

Quality of Experience
Food
Guides, Drivers and Staff
A Taste of Tradition: Exploring the Oldest Wineries
A Taste of Tradition: Exploring the Oldest Wineries
Spain

THIS WAS AN UNFORGETTABLE EXPERIENCE!!! The food alone is worth coming here. The wine was amazing!! And a perfect spot for a proposal. You can tell the owner does this for the love of wine and not profit. They truly love what they do and want to share all their knowledge with you. This is a place I will be coming back for years to come.

Quality of Experience
Guides, Drivers and Staff
Transport
Barcelona Uncovered: Gothic Quarter, Sagrada Familia & Park Güell
Barcelona Uncovered: Gothic Quarter, Sagrada Familia & Park Güell
Barcelona
Quality of Experience
Guides, Drivers and Staff
Transport
Taste Barcelona: Authentic Tapas & Neighborhood Walk
Taste Barcelona: Authentic Tapas & Neighborhood Walk
Barcelona
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Helena Fernández
Helena
Helena Fernández
Local specialist in Madrid, Spain | Replied on Sep 16, 2025

Hi Andrea,

What a joy to read your review!
I am so happy your trip to Spain was unforgettable and that your proposal turned out so magical. ✨
It was a pleasure to plan such special moments for you and your group, and I am glad the hotels, transfers, and excursions worked so smoothly for everyone.
I look forward to helping you create your next adventure—whether in another corner of Spain, or perhaps in Portugal, Italy, or Morocco.

Warmest regards,
Helena

Incredible trip!
Ecuador | Aug 23 - Sep 1, 2025

E
Eric F.
Ashburn, VA | Reviewed on Sep 05, 2025
This vacation was wonderful from start to finish. Alvaro was fantastic to work with - he was incredibly responsive and designed a trip that was perfect for our family (2 adults and two rambunctious 4 and 9 year old boys). He even ensured that we would have a car seat for our 4-year old. Jacquie, who was our point person once we arrived in Ecuador, was also great. She met us at the hotel to make sure we were settled and was very responsive our entire trip. She even helped us plan a... Read more

This vacation was wonderful from start to finish. Alvaro was fantastic to work with - he was incredibly responsive and designed a trip that was perfect for our family (2 adults and two rambunctious 4 and 9 year old boys). He even ensured that we would have a car seat for our 4-year old. Jacquie, who was our point person once we arrived in Ecuador, was also great. She met us at the hotel to make sure we were settled and was very responsive our entire trip. She even helped us plan a last-minute trip to see an Ecuadorian soccer match in Quito, which was a highlight for us. Our guide in Quito, Marco Herrera, was incredibly knowledgeable and patient with our kids, answering all of our (many) questions. He worked with us on the best times to visit each attraction to make the most of our visit, made sure our kids could handle all of the planned activities, and recommended some great restaurants. Our visit to Sacha Lodge in the Amazon is an experience we will never forget. From the minute we arrived at the Quito airport, Sacha made sure we were perfectly taken care of. The lodge itself is absolutely stunning. We had two cabins connected by a short walkway - one for us and one for our kids. We were even able to see monkeys from the deck outside our cabins. The food at Sacha was wonderful, and the staff was able to accommodate our picky eaters. Jose, our guide, was fantastic. He also was incredibly knowledgeable and answered all of the kids' questions. He was able to spot so many species and let the kids look through his telescope from the canopy and treehouse. He helped our older son to catch a piranha while fishing, something he was incredibly excited about.

Until now, we had not ever used a travel agent when traveling as a family, but KimKim made everything so easy. There were a lot of logistics involved in this trip for us, and we were incredibly impressed that everything went off without a hitch. Our kids are already asking to return to Ecuador and saying how this was the best trip ever. We would definitely recommend traveling through KimKim!

Local specialist: Alvaro Pereira
Alvaro
Alvaro Pereira
Local specialist in Quito, Ecuador | Replied on Sep 26, 2025
Dear Eric, Beth, Michael, and Noah, For Alvaro and me, it was truly a pleasure to make this journey such an incredible experience for your family. Reading your review brought back so many memories of your trip, and we felt so much joy seeing the Ecuadorian experiences you lived through the wonderful photos you kindly shared with us. We are especially happy that the small details, like arranging the car seat for Noah and helping you experience the excitement of a local soccer match in Quito,... Read more

Dear Eric, Beth, Michael, and Noah,

For Alvaro and me, it was truly a pleasure to make this journey such an incredible experience for your family. Reading your review brought back so many memories of your trip, and we felt so much joy seeing the Ecuadorian experiences you lived through the wonderful photos you kindly shared with us.

We are especially happy that the small details, like arranging the car seat for Noah and helping you experience the excitement of a local soccer match in Quito, which we are so glad was one of your highlights, added to your adventure. I can just imagine Michael and Noah’s curiosity exploring Quito with Marco, asking their endless questions, and discovering the city at the perfect pace. He will be delighted to know how much you appreciated his patience and knowledge.

Your time at Sacha Lodge sounds truly magical: spotting monkeys right from your cabin deck, fishing for piranhas, climbing the canopy towers, and learning from José about the incredible biodiversity of the Amazon. Those are exactly the kinds of moments that make Ecuador unforgettable, and it makes me so happy that you enjoyed them to the fullest as a family.

It means a lot that you trusted Kimkim for your first family trip planned this way, and I’m delighted to know everything went smoothly from start to finish. The fact that Michael and Noah are already asking to return is the best compliment we could ever receive.

Thank you again for trusting us and giving us such a special vacation. We’ll be more than happy to welcome you back whenever you’re ready for your next Ecuadorian adventure or to explore the rest of South America!

Warmest regards,
Alvaro, Jacquie, and the Responsible Travel Team

Spain in June
Spain | May 31 - Jun 14, 2025

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Kelley A.
Newark, NJ | Reviewed on Sep 05, 2025

We had a wonderful time in Spain thanks to the services provided by our local specialists, Alfonso and team. They customized our visit to the way we enjoy vacationing, they were there for us all throughout the trip with reminders and to answer questions, they solved problems and issues when they inevitably come up and recommended the best activities even for our free time. I would absolutely recommend their services especially to those that have busy schedules and don’t know the area well. We will definitely consider using Kim Kim in the future.

Local specialist: Alfonso Nuñez
Alfonso
Alfonso Nuñez
Local specialist in San Sebastian - Spain | Replied on Sep 06, 2025

Hi Kelley.
We loved working side by side with you during the construction of your trip plan and while you were traveling in Spain with us.
We hope to see you again in the future, discovering other parts of Spain, a multicultural country.
Take care.

We booked a trip to Norway. We visited Oslo B...
Norway | Aug 22 - Aug 29, 2025

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Clara K.
Ashburn, VA | Reviewed on Sep 05, 2025
We booked a trip to Norway. We visited Oslo Bergen and flam. Tom helped us with the booking. He was very prompt in replying to emails. We did not like the accommodations in Flam as much. The room was very small. Of course it had a great view and breakfast and dinner were excellent But I think if Tom had communicated the options a little more I would’ve been able to make a better decision also there was not much to doing Flam and I feel like two nights were excessive. We could probably have... Read more

We booked a trip to Norway. We visited Oslo Bergen and flam. Tom helped us with the booking. He was very prompt in replying to emails. We did not like the accommodations in Flam as much. The room was very small. Of course it had a great view and breakfast and dinner were excellent But I think if Tom had communicated the options a little more I would’ve been able to make a better decision also there was not much to doing Flam and I feel like two nights were excessive. We could probably have spent two nights in Bergen.
We had a slight issue with our hotel in Bergen, but the problem was resolved very quickly, and we appreciated the prompt resolution of our reservation
Overall, I was happy with the service provided and would consider booking with Kim Kim team again

Local specialist: Tom Christer Larsen
Tom Christer
Tom Christer Larsen
Local specialist in Oslo, Norway | Replied on Sep 07, 2025

Hi Clara.

Thanks for the feecback.

If I remember correctly I think there were very little accommodation options available at that time. But of course it could have been possible to stay one light less. It would have meant checking out early the next morning, taking the fjord cruise and then go straight to Bergen so I felt it was a bit rushed but we could maybe have talked more about this.
But its good to hear you are overall happy with the trip and that you would consider booking with KimKim again.

All the best.

Best regards.
Tom

Nikola created a great itinerary for our fami...
Croatia | Aug 23 - Sep 4, 2025

Amanda
Amanda T.
United Kingdom | Reviewed on Sep 05, 2025
Nikola created a great itinerary for our family of 5 - two 50-somethings and our 18, 23 and 26 year old children. We loved our walking tour of Split with Ivana, our boat trip to the blue lagoon and Solta with plenty of swimming stops in between with Mirko. The tour of Hvar was great as we would likely not have ventured far from Hvar Town otherwise and the boat trip to the blue caves was beautiful. Korcula charmed us - Boris was a brilliant sea kayaking guide (we loved the home made Grk and... Read more

Nikola created a great itinerary for our family of 5 - two 50-somethings and our 18, 23 and 26 year old children. We loved our walking tour of Split with Ivana, our boat trip to the blue lagoon and Solta with plenty of swimming stops in between with Mirko. The tour of Hvar was great as we would likely not have ventured far from Hvar Town otherwise and the boat trip to the blue caves was beautiful. Korcula charmed us - Boris was a brilliant sea kayaking guide (we loved the home made Grk and cakes). And Ivana, our walking tour guide in Dubrovnik, was a fount of information. Nikola was in touch throughout and made the whole trip stress free. We will definitely be coming back to Croatia.

Hotel Reviews
Hotel Dubrovnik Palace
Dubrovnik

Large and impersonal. Lunch in the poolside restaurant very disappointing as were the cocktails at the swim up bar. Main pool and sea swimming access good.

Authenticity & Character
Bland decor.
Location
Long drive with lots of traffic to the old town.
Staff
Not much interaction.
Cleanliness & Comfort
Korcula Hill
Korčula

Our apartment was functional and worked well enough as a base to explore Korcula. The balcony was spacious but as we were on the first floor of the Ruzmarin building our view was blocked by the building in front of ours. We liked the beach club but would have appreciated more than 10% off as hotel guests.

Authenticity & Character
Location
It was a bit further from Korcula Town than we might have liked but the electric cart transfers were brilliant - friendly drivers and always available.
Staff
No real interaction with them.
Cleanliness & Comfort
Adriana Hvar Spa Hotel
Hvar

Loved the view from our window across the harbour, the pool was great, the Thai massage was very relaxing and the location couldn’t have been better.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Cornaro Hotel
Split

Excellent location for our short stay in Split. Loved the view from our room and thought the breakfast buffet was great. We loved the rooftop bar but were a bit disappointed by the pool, which was very small and cold.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Private Walking Tour of Dubrovnik
Private Walking Tour of Dubrovnik
Dubrovnik

Ivana was great. She pitched things just right - plenty of Game of Thrones information for the fans in our party and lots of other helpful local colour and history. She was with us for nearly 2 hours so way more than the allotted time for the tour.

Quality of Experience
Guides, Drivers and Staff
Transport
Not applicable - we walked!
Sea Kayak Tour on Korčula
Sea Kayak Tour on Korčula
Korčula

Boris was a brilliant tour guide. Loved how personal he made the tour.

Quality of Experience
The homemade Grk and cakes! Loved the rabbit island where we had our snack stop.
Guides, Drivers and Staff
Transport
We loved kayaking around.
Private Full Day Boat Tour to Blue Cave & Pakleni Islands
Private Full Day Boat Tour to Blue Cave & Pakleni Islands
Croatia

The blue cave was truly beautiful. Loved the swimming and lunch spots too - the Adriatic Ocean around the Croatian island is amazing.

Quality of Experience
Guides, Drivers and Staff
Limited interaction with us.
Transport
Very comfortable boat.
Hvar Half-Day Private Island Tour (Afternoon)
Hvar Half-Day Private Island Tour (Afternoon)
Hvar

We loved our guide and particularly loved the “cave” at his family home where we did wine tasting. Would have rated this trip as 5 star were it not for the disappointing restaurant at the end of the trip - not good for vegetarians.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Full Day Private Boat Tour to Blue Lagoon & Island of Šolta
Full Day Private Boat Tour to Blue Lagoon & Island of Šolta
Croatia

Mirko was very friendly and helpful. Great spot for lunch on Solta and beautiful swimming locations.

Quality of Experience
Guides, Drivers and Staff
Transport
Very comfortable boat.
Private Walking Tour of Split
Private Walking Tour of Split
Croatia

Ivana was a fantastic guide. So great to get our bearings in Split and so much information re the Diocletian Palace.

Quality of Experience
Guides, Drivers and Staff
Transport
It was a walking tour so not really relevant!
Local specialist: Nikola Vojvodić
Nikola
Nikola Vojvodić
Local specialist in Zagreb | Replied on Dec 31, 2025

Thank you so much for your wonderful review! 😊 I'm thrilled to hear that your family had an amazing time in Croatia and that I could help create unforgettable memories for you all. It sounds like you had incredible experiences with Ivana, Mirko, Boris, and the rest of the team - they're all top-notch! As you look back on the adventures from last year and welcome the new year, I hope Croatia remains a special place in your heart. Hvala vam puno (thank you very much) for choosing me to help plan your trip, and I can't wait to welcome you and your family back to Croatia soon! 🎉

Fantastic Bali and Komodo adventure
Indonesia | Aug 20 - Sep 4, 2025

Andrea
Andrea B.
Italy | Reviewed on Sep 05, 2025
Marc and KimKim organized just a perfect 14 days tour of Bali and Komodo! We loved everything: the accomodations, the tours and all all the guides were just amazing. Read more

Marc and KimKim organized just a perfect 14 days tour of Bali and Komodo!

We loved everything: the accomodations, the tours and all all the guides were just amazing.

Hotel Reviews
Lumbini villas

The bedroom villas are amazing, and the hotel itself is very nice in terms of structure and facilities. Food and cleanliness to be improved

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Sudamala Resort, Seraya, Flores
Labuan Bajo

Great location, with beautiful sunrise and sunset views, fantastic snorkeling and excellent food.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Sun of Granary
Gianyar – Bali

Beautiful and cozy hotel in the middle of the rice fields, just outside Ubud

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Munduk Heaven Luxury Villas

Peaceful hotel in a stunning location, perfect for 3-4 relaxing days in the Munduk area.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Visit a local market & enjoy a cooking class
Visit a local market & enjoy a cooking class
Indonesia

The cooking class was a lot of fun and engaging. We learned quite a lot, including seven recipes with various sauces and desserts. It was really enjoyable, and my wife, the chef of the family, loved it.

Liveaboard Cruise: Discover Flores & Komodo
Liveaboard Cruise: Discover Flores & Komodo
Komodo Island

Fantastic day with many highlights: the views of Palau Padar, the Komodo dragons, the pink beach and the amazin Gili Lawa.

Quality of Experience
Guides, Drivers and Staff
Sunrise Trek to Mount Batur Summit
Sunrise Trek to Mount Batur Summit
Indonesia

The view from the top in amazing, and definetely worth the effort!

Quality of Experience
Guides, Drivers and Staff
Transport
Cultural Immersion and traditions at Rumah Desa
Cultural Immersion and traditions at Rumah Desa
Indonesia

We had low expectations, and we were pleasently surprised. The house that hosted us is fantastic, and we reallyfelt immersed for a few hours in the Balinese lifestyle, far from the chaos of the turistic locations

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Sekumpul Waterfalls Adventure
Sekumpul Waterfalls Adventure
Indonesia

Very nice excursion in the wild; the waterfalls are beautiful and "enjoyable"

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Marc Urban
Marc
Marc Urban
Local specialist in Bali | Replied on Sep 09, 2025

Thank you, Andrea & Carlotta!

I’m really happy to hear that you enjoyed the accommodations, the tours, and especially the time with our guides. They always love sharing their knowledge and culture, and it means a lot to know it made your trip special. It was a real pleasure helping you discover Bali and Komodo, and I hope you’ll keep great memories of this experience for a long time.

All the best,
Marc

This was our first experience with Kimkin and...
Italy | Aug 21 - Aug 28, 2025

B
Bev M.
Canada | Reviewed on Sep 05, 2025
This was our first experience with Kimkin and Espiritu travel. We messed up our initial flight day and their crew in the ground Natalie and their office in Madrid quickly adjusted reservations for the first couple of days. We felt they always had our backs, working hard to deliver a fantastic self drive if Sardegna. Giorgia was patient and always available as we pieced the trip together. Her suggested excursions were excellent and truly helped us to feel that we saw a great deal and... Read more

This was our first experience with Kimkin and Espiritu travel. We messed up our initial flight day and their crew in the ground Natalie and their office in Madrid quickly adjusted reservations for the first couple of days. We felt they always had our backs, working hard to deliver a fantastic self drive if Sardegna. Giorgia was patient and always available as we pieced the trip together. Her suggested excursions were excellent and truly helped us to feel that we saw a great deal and experienced Sardegna life and Geography. She was conscious of our budget and found us excellent accommodations in a variety of different types of hotels. I would highly recommend a self drive adventure planned by these wonderful organizers!

Hotel Review
Birkin Castello
Cagliari

This hotel has accommodations in a variety of historic buildings. Our room was unique and decorated with thought and care. Their front desk team were exceptional, helping us locate parking, making suggestions for restaurants and places to see. We two frequently lost tourists found their help invaluable. A delightful breakfast in a unique setting capped off a wonderful stay

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Giorgia Torre
Giorgia
Giorgia Torre
Local specialist in Madrid & Apulia | Replied on Nov 17, 2025

Hi Bev,

Thank you so much for your kind review! I’m so happy to hear you felt supported by our team throughout your adventure in Sardinia. It was a pleasure helping plan your trip, and I’m glad you enjoyed the excursions, accommodations, and getting to experience Sardinia's life and landscapes..

Warmest regards,
Giorgia

Norways Fjords!
Norway | Aug 13 - Aug 29, 2025

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Renee J.
San Jose, CA | Reviewed on Sep 05, 2025
Mathia has been so helpful to us in setting up our trip. He has also been very patient. We were suppose to go on our trip 2024 but my Husband got sick literaly 2 days before we were to fly out. Mathia helped us get us our refunds and then helped us rebook everything for 2025. If we had any problems at all on our trip Mathia was able to help us. We enjoyed out trip and appreciated everything Mathia did for us. Read more

Mathia has been so helpful to us in setting up our trip. He has also been very patient. We were suppose to go on our trip 2024 but my Husband got sick literaly 2 days before we were to fly out. Mathia helped us get us our refunds and then helped us rebook everything for 2025. If we had any problems at all on our trip Mathia was able to help us. We enjoyed out trip and appreciated everything Mathia did for us.

Hotel Reviews
Amerikalinjen
Oslo

Loved this hotel. Right across from the train station. The hotel itself was beautiful and the people were extremely helpful with anything we needed.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Scandic Ishavshotel
Tromsø

Loved Tromso and would have liked to stay longer. Hotel and location were great.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Thon Hotel Harstad
Harstad

This was a very nice hotel and allowed us to get to our ferry by just walking.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Breidablikk Guesthouse
Narvik

This hotel was more like a hostel. This was the only hotel that we were not really happy with but it was authentic.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Ms Havila Pollux
Fosnavåg

The Ferry Pollus was great. Traveling though the Fjords was beautiful.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Vangsgaarden Gjestgiveri
Aurland

Old hotel with lots of charm.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Norge by Scandic
Bergen

Great hotel. Everyone was very helpful. The location was perfect.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Mathia Pacenti
Mathia
Mathia Pacenti
Local specialist in Vesterålen, Norway | Replied on Sep 06, 2025

Dear Renee, Paul, and Ian,
Thank you very much for your kind review.
It has been a true pleasure helping you plan your beautiful trip across Norway. I was especially happy to see you finally traveling here this year, after the cancellation last year due to health issues, and following the difficult event with your friend some months ago. Your satisfaction is what gives me the energy and passion to design journeys in this wonderful country, and I deeply appreciate your cooperation and patience throughout the process. You have been amazing.
I wish you all the best. :)
Mathia

A fabulous family trip to Peru
Peru | Aug 17 - Aug 31, 2025

Jo
Jo R.
Seattle, WA | Reviewed on Sep 04, 2025
Our trip to Peru was a fabulous and unforgettable experience. Kim Kim matched us with Johanna from Miski Travels in Peru. She meticulously planned a trip that suited us perfectly. It was a very busy two weeks with a lot of tours, excursions and travel, everything was absolutely flawless. The timings were spot on, instructions were clear and the local guides were friendly and knowledgeable. I was extremely impressed with both Johanna and her colleague Kristy, they built the ideal trip for our... Read more

Our trip to Peru was a fabulous and unforgettable experience. Kim Kim matched us with Johanna from Miski Travels in Peru. She meticulously planned a trip that suited us perfectly. It was a very busy two weeks with a lot of tours, excursions and travel, everything was absolutely flawless. The timings were spot on, instructions were clear and the local guides were friendly and knowledgeable. I was extremely impressed with both Johanna and her colleague Kristy, they built the ideal trip for our family of 4. The excursions were varied and interesting and we really feel like we made the most of our trip. It is the first time we have used a travel company, we usually plan the whole trip ourselves, but after such a positive experience we would definitely use them again.

Hotel Review
Antigua Casona San Blas
Cusco

We absolutely loved this hotel. The staff were so welcoming and it was extremely comfortable and cosy. The restaurant was excellent, the beds were extremely comfortable and the decor was beautiful. We will be recommending this hotel to any friends who are planning a trip to Cusco.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Loved that they came round with tea and hot water bottles in the evening!
Activity Reviews
PeruRail Titicaca Train: A Scenic Journey from Cusco to Puno
PeruRail Titicaca Train: A Scenic Journey from Cusco to Puno
Peru

The 10 hour duration of this train journey was a little daunting but it flew by. The seats were comfortable, the food was excellent and we loved the added touches of the dances and music in the lounge car. The observation deck was fantastic and we felt really looked after.

Quality of Experience
Food
The food was beautifully presented and well cooked
Guides, Drivers and Staff
Transport
Activities-a-la-carte - Refugio Amazonas
Activities-a-la-carte - Refugio Amazonas
Peru

We had a wonderful stay at Refugio Amazonas. We were there for three nights and took part in a variety of activities. The lodge was fantastic, we really enjoyed our stay, you really felt part of nature whilst still being comfortable. Highlights of the activities were the trip to see the macaws at the clay lick, the oxbow lake, sunset cruise, night walk and mountain biking. We also really enjoyed the pre-dinner Wired Amazon talks. We are a family with two boys aged 14 and 15 and it was the ideal location for us.

Quality of Experience
Food
Guides, Drivers and Staff
Our guide Alan was superb, he was friendly, fun and knowledgeable, he really added to the experience.
Transport
The visit to the lodge really started on the boat trip there - what a way to arrive!
Local specialist: Johanna Fabian

Aleksandra was absolutely great!
England | Aug 25 - Sep 3, 2025

Natalie
Natalie M.
Newark, NJ | Reviewed on Sep 04, 2025
Aleksandra was absolutely great! She helped with whatever we needed and was always just a message away! Being able to contact her during our trip was a huge relief and greatly appreciated! What a fantastic person! Read more

Aleksandra was absolutely great! She helped with whatever we needed and was always just a message away! Being able to contact her during our trip was a huge relief and greatly appreciated! What a fantastic person!

Hotel Reviews
The Royal Kings Arms Hotel Lancaster
Lancaster
Authenticity & Character
Loved the double and 2 twin beds in our room! The manual lift was so cool!
Location
Perfect location for catching the train!
Staff
Cleanliness & Comfort
Hotel Ceilidh-Donia
Edinburgh

Had the most amazing time in Edinburgh! Kelly made us feel so comfortable with traveling on the bus, which gave us confidence to adventure more than planned! Rooms were great and service better!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Woodman Pub
London
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Experience Glenfinnan Viaduct, Glen Coe and the Hogwarts Express
Experience Glenfinnan Viaduct, Glen Coe and the Hogwarts Express
Edinburgh

Fantastic! Couldn’t have asked for better.

Quality of Experience
Guides, Drivers and Staff
Ryan P was deadly! And he brought us to see the Highland Coo’s! Added bonus!
Transport
Outlander Castle Tour
Outlander Castle Tour
Edinburgh

Ah.Maz.Ing!

Quality of Experience
Guides, Drivers and Staff
Martin was fantastic, loved his wit and stories!
Transport
Simply Stonehenge Tour with Lunch Pack
Simply Stonehenge Tour with Lunch Pack
London

Stonehenge was amazing! I wished we had more time to explore. The two allotted hours was not enough time to see everything.

Quality of Experience
Guides, Drivers and Staff
We could not understand our driver due to the language barrier, he had very broken English.
Transport
River Cruise from Westminster to Tower Bridge Quay
River Cruise from Westminster to Tower Bridge Quay
London
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Aleksandra Sheb

The Greek Bound Ladies - Corfu to Athens to Santorini!!
Greece | Aug 23 - Aug 31, 2025

Christy
Christy W.
Solon, OH | Reviewed on Sep 04, 2025
We (Mary Beth and Christy) really enjoyed our time in Greece! We loved being able to visit 3 areas of Greece - Corfu, Athens and Santorini. The excursions that were planned for us truly gave us an opportunity to immerse ourselves in the culture of the islands and mingle with the locals.
Our favorite excursions were the cooking class in Corfu, the winery tours in Santorini, the food and culture tour in Corfu, the catamaran boat ride in Santorini and the e-bike trip in Santorini....
Read more

We (Mary Beth and Christy) really enjoyed our time in Greece! We loved being able to visit 3 areas of Greece - Corfu, Athens and Santorini. The excursions that were planned for us truly gave us an opportunity to immerse ourselves in the culture of the islands and mingle with the locals.
Our favorite excursions were the cooking class in Corfu, the winery tours in Santorini, the food and culture tour in Corfu, the catamaran boat ride in Santorini and the e-bike trip in Santorini. Honestly there was NOT an excursion that we did not enjoy!!! Gustavo truly did a wonderful job of planning different excursions for each of our days in Greece so we felt as if we had a good variety.
The one suggestion we would make is to stress the importance of downloading the Aegean app before leaving the states. We were not aware that we needed to do this so it was stressful for us as we arrived to Athens ( the Athens airport was extremely busy and crowded and we were tired from our 10 hour flight from the states). We were scrambling to get the app downloaded so we could have our boarding passes ready to board our flight to Corfu.
Thanks to Gustavo for planning a wonderful trip to Greece for us!!
We look forward to returning to Greece to travel to other islands!
Christy and Mary Beth ( The Greek Bound Ladies!!)

Hotel Reviews
Aqua Luxury Suites Santorini
Imerovigli

An absolutely beautiful hotel!! The views and breakfast served to our room made our stay so very special!! We enjoyed the suite concept as it gave us more room for the 2 of us ( loved that there was 2 baths and 2 bedrooms!) The staff was extremely friendly and assisted us with taxi rides and directions for getting into Fira for shopping and dinner. We we totally recommend this hotel!

Authenticity & Character
A true Santorini Hotel!!
Location
Beautiful Views of the water, Volcanos and the Caldara!!
Staff
The Lady at the front desk ( I believe she was the office manager but I don't remember her name) was extremely friendly and helpful!!
Cleanliness & Comfort
The beds were super comfy and it was nice to have 2 baths and 2 bedrooms. Plenty of space!!
NLH Monastiraki
Athens

We were only at this hotel for one night. It was convenient for shopping and for walking to the Monastiraki Market. But the hotel services were nothing special. When we arrived around 11am our room was not ready and we were told that we would be contacted via email when our room was ready. We were NEVER contacted so we had to check back with the hotel several times to check when our room would be ready. The hotel does not have Whats App which was a negative.

Authenticity & Character
Staff
We were told at check- in that someone would contact us when our room would be ready. We were never contacted so we had to check back with the hotel several times during the day.
Cleanliness & Comfort
The rooms were clean - but nothing special! There were no blankets on the beds which we thought was very strange!!
Art Hotel Debono
Corfu

Extremely friendly staff at this hotel - they were able to assist us with car services (taxi) to several of our excursion meeting points. Our room was clean with plenty of space. The one negative was the fact that it was not explained to us how to change the temperature on the AC unit so the first couple nights were very hot in our room. We suggest that the staff review the AC room unit mechanics to all guests when they check into their room.

Authenticity & Character
Location
We enjoyed walking into the village of Gouvia for dinner one night and to the small beach near by.
Staff
Very friendly and helpful
Cleanliness & Comfort
The room was very hot for the first couple nights - the staff should have explained to us at check in how the AC unit can be adjusted!
Local specialist: Gustavo Camperos

Jacobo on the boat trip was excellent in lake...
Italy | Aug 19 - Aug 28, 2025

A
Andrew S.
Nicetown-Tioga, PA | Reviewed on Sep 04, 2025
Jacobo on the boat trip was excellent in lake Garda, he crafted us the perfect day. Read more

Jacobo on the boat trip was excellent in lake Garda, he crafted us the perfect day.

Activity Reviews
Milan Aperitivo & Street Food Tour
Milan Aperitivo & Street Food Tour
Milan

The Milan Aperitivo & Street Food Tour was an excellent experience. Our guide was knowledgeable and entertained us with stories about the places we visited. We tried a variety of delicious Italian foods and enjoyed discovering unique spots in Milan. It was a delightful tour that satisfied our culinary curiosity.

Half-Day E-Bike Tour
Half-Day E-Bike Tour
Dolomites

The Half-Day E-Bike Tour in the Dolomites didn't meet our expectations. We assumed it was suitable for a family with a young child, but it turned out to be more of a mountain biking experience. Our guide did his best, and his English was good, but the e-bikes weren't available for children, leading to my child having to be towed, which was concerning and scary for my child. The description needs clarity to avoid confusion for future travelers. However, we adapted by hiking to the mountain top, which turned out to be pleasant but not what we initially expected.

Local specialist: Maria Grazia Rubino
Maria Grazia
Maria Grazia Rubino
Local specialist in Italy | Replied on Sep 24, 2025
Ciao Andrew,
Thank you so much for sharing your feedback across your experiences with us. We’re delighted to hear that your boat trip on Lake Garda was so special and that you enjoyed the Milan Aperitivo & Street Food Tour with its mix of stories, flavors, and hidden gems.
We’re truly sorry, however, that the Half-Day E-Bike Tour in the Dolomites didn’t meet your expectations. Your feedback is very valuable, and safety and comfort are very important to us.
Thank you again for taking the time...
Read more

Ciao Andrew,
Thank you so much for sharing your feedback across your experiences with us. We’re delighted to hear that your boat trip on Lake Garda was so special and that you enjoyed the Milan Aperitivo & Street Food Tour with its mix of stories, flavors, and hidden gems.
We’re truly sorry, however, that the Half-Day E-Bike Tour in the Dolomites didn’t meet your expectations. Your feedback is very valuable, and safety and comfort are very important to us.
Thank you again for taking the time to share such thoughtful and detailed feedback. We hope to welcome you back on another adventure soon.
Warm regards,
Maria Grazia & Storywalking Team

Highly Recommend
Portugal | Aug 19 - Aug 28, 2025

C
Caralyn V.
Newark, NJ | Reviewed on Sep 04, 2025

Super pleased with the level of detail and care given. in fact we’ll use Kim Kim again because of Tiago. Thank you so much!

Local specialist: Tiago Filipe
Tiago
Tiago Filipe
Local specialist in Lisbon | Replied on Sep 04, 2025

Hi Caralyn,

You - and when I say you I'm talking about you and David - are so sweet... David had already written a review but you took the time to write your own... Thank you very, very much!

Truly happy that you enjoyed your trip.

All the best,

Tiago

A Wonderful Trip
France | Aug 22 - Sep 2, 2025

K
Katherine S.
Houston, TX | Reviewed on Sep 03, 2025

I could not have been happier with the hotels, the tours and the transportation arrangements organized by Sebastian. I am looking forward to working with him and KimKim on our next trip.

Local specialist: Sebastian Prino
Sebastian
Sebastian Prino
Local specialist in Marseille | Replied on Sep 03, 2025

Hi Katherine, how are you?

Thank you so much for your kind words! I’m thrilled to hear that you were happy with the hotels, tours, and transportation arrangements. It was an absolute pleasure planning this trip with you.

I’m already looking forward to helping you organize your next adventure whenever you’re ready!

Best regards,
Sebastian

Very efficient and respectful staff
Portugal | Aug 24 - Sep 2, 2025

M
Meera M.
Dallas, TX | Reviewed on Sep 03, 2025

Manuel in Porto was very passionate about the city and gave us some good tips!
Andreas our guide to Douro valley was very funny and kept us engaged throughout!!

Local specialist: João Daniel
João
João Daniel
Local specialist in Lisbon | Replied on Sep 09, 2025

Thank you for your kind words, I'll pass them along to Manuel and André.
It was nice meeting you. Hope to see you back soon :)

Horrible local speciali with Amazing Guide
Mongolia | Aug 15 - Sep 2, 2025

gianluca
gianluca r.
Spain | Reviewed on Sep 03, 2025
My Guide NARA litterally saved my Trip as she knew very well the Country and immediatelly understood my way of travelling as a solo indipendent traveler with 60+ Countries in my shoes NOT looking for tourist-trap-alike experiences.
Therefore I highly reccommend her services!
On the other end, even if the communication started as much as 6 months before my trip (I always start very early preparing) and even if I was very specific about the fact that I didm't want to "buy" just a classic tour... Read more

My Guide NARA litterally saved my Trip as she knew very well the Country and immediatelly understood my way of travelling as a solo indipendent traveler with 60+ Countries in my shoes NOT looking for tourist-trap-alike experiences.
Therefore I highly reccommend her services!

On the other end, even if the communication started as much as 6 months before my trip (I always start very early preparing) and even if I was very specific about the fact that I didm't want to "buy" just a classic tour for the classical tourist group BUT just for 1 person but make it very clear I wanted something very specifically studied for myself and therefore willing to pay an important price, I found myself exactly in few typical tourists traps
Including 1 VERY bad hotel and a place so horrible in the sandy Gobi I had to make a drama scene to have it changed, again only thanks to my Guide.
And that's because the "local expert" doesn't check the places he sends ius guests.
BUT I have to give them the credit of having at list making my wish come try about a very flexible and probe soling guide.

Hotel Reviews
Taij Hotel & Resort (airport hotel)
Ulaanbaatar

Very modern and new, perfect to avoid the incredibile traffic of Ulaan Batoor if you have an early flight since is 30' from the airport instead the 90' of the capital

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Tsagaan Suvarga Ger Camp

Probably the best camp I've stayed. Even because my agency gave me a Tend with ensuite shower and toilette since I refused to stay in the place they've previously sent me as filthy that was. It was a very nice gestire from them

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Khan Bogd ger camp

One of the best camp I've stayed in Mongolia

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Nomadic family stay or Guest house

As for all my nomadic stays, these have been my favorite experiences; no showres, no heating and no air condizionino, toilette quiet unconfortable and no western-style food But the people are amazing and if you want to REALLY experience Mongolia, this is the only way to do it

Authenticity & Character
Location
Staff
Cleanliness & Comfort
as saio is a small price to pay to fully enjoy the experience
Gobi Mirage

one of the best places I've stayed in my 18 nights in mongolia

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Durvun Berkh

at the end we didn't go

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Khangai Resort

at the end we didnt go

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Bayan Mongolian resort

Horrible place built by someone who must have drink a lot and taken some kind of acid....it's a mix between a suiss cottage village and a gigantic glass cube with a club and a karaoke...in the middle of the beautiful mongolian countriside...completely wastes all the surrounding

Authenticity & Character
as said...who had the weidest idea? maybe some rich russian trade of bombs used it as his vacation place for a while and then abandon it?
Location
Staff
Cleanliness & Comfort
Mongol Nomadic ger camp
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Heaven Envoy
Authenticity & Character
Location
Staff
Cleanliness & Comfort
A Fairfield guest house

Great job to the owner / Manager!!!!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Kazakh nomad homestay

Exactly what I expected from this experience. A true Mongolian family welcoming a foreigner with their heart in hand

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Nothing ; this is they way of life and bits us, the western chi hai to adapt to this if we want to live this kind of experience
Bayangol Hotel 4*
Ulaanbaatar

Horrible! It must have been a 4 or even 5 stars hotel when it was built but now lies in a zone of desperation like a post-communist era place without the renaissance of the post-post comunisti era Tried on my own other places for a new dollari more and the city HAS very good hotels for 125US

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Farewell dinner in ULAANBAATAR city
Farewell dinner in ULAANBAATAR city
Ulaanbaatar
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Hiking to the Mt. Tsetsee Gun peak (2268 m)
Hiking to the Mt. Tsetsee Gun peak (2268 m)
Mongolia
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Baga Gazaryn Chuluu
Baga Gazaryn Chuluu
Baga Gazryn Chuluu
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Tsagaan Suvarga (White stupa)
Tsagaan Suvarga (White stupa)
Mongolia
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Yol Gorge of Gurvan Saikhan mountain
Yol Gorge of Gurvan Saikhan mountain
Yol Valley
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Stunning Khongor sand dunes (from Bayanzag) 
Stunning Khongor sand dunes (from Bayanzag) 
Sevrei, Gobi
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Khavtsgait Petroglyph
Khavtsgait Petroglyph
Mongolia
Quality of Experience
Guides, Drivers and Staff
Transport
Bayanzag (Flaming cliffs) - a dinosaur native land (evening arrival)
Bayanzag (Flaming cliffs) - a dinosaur native land (evening arrival)
Bayanzag
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Orkhon Waterfall
Orkhon Waterfall
Mongolia

we don't go

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Tuvkhun monastery
Tuvkhun monastery
Mongolia
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Tsenkher hot springs
Tsenkher hot springs
Tsenkher

per didn't go

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Karakorum (afternoon arrival)
Karakorum (afternoon arrival)
Kharkhorin

w e didn't go

Quality of Experience
Food
Guides, Drivers and Staff
Transport
The world festival of Nomadic Culture
The world festival of Nomadic Culture
Mongolia
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Aglag Buteel Monastery visit
Aglag Buteel Monastery visit
Mongolia
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Mongol Nomadic Show
Mongol Nomadic Show
Argalant
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Terelj national park
Terelj national park
Terelj National Park
Quality of Experience
Food
Guides, Drivers and Staff
Transport
UBN airport to Chinggis Statue - Terelj NP
UBN airport to Chinggis Statue - Terelj NP
Mongolia
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Meeting with Kazakh eagle hunter family (a day trip)
Meeting with Kazakh eagle hunter family (a day trip)
Mongolia
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Ulgii trip (Cultural Experiences, and Arts and Crafts Shopping)
Ulgii trip (Cultural Experiences, and Arts and Crafts Shopping)
Ulgii
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Mt. Tsambagarav, Khovd province
Mt. Tsambagarav, Khovd province
Mongolia
Quality of Experience
Food
Guides, Drivers and Staff
Transport
About Khovd town
About Khovd town
Khovd
Quality of Experience
Guides, Drivers and Staff
Transport
Ulaanbaatar city tour upon arrival (half - day)
Ulaanbaatar city tour upon arrival (half - day)
Ulaanbaatar
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Crystal Batdorj
Crystal
Crystal Batdorj
Local specialist in Ulaanbaatar, Mongolia | Replied on Sep 05, 2025
Dear Gianluca,
Thank you for sharing your thoughts. We're pleased to hear that you appreciated the dedication and professionalism of our guide, Nara, who worked hard to ensure a meaningful experience for you.
We’d like to kindly clarify that your tour was fully customized based on extensive communication over several months, with a confirmed itinerary and accommodation details shared and approved in advance.
While we understand that certain services did not meet your expectations, we did our...
Read more

Dear Gianluca,
Thank you for sharing your thoughts. We're pleased to hear that you appreciated the dedication and professionalism of our guide, Nara, who worked hard to ensure a meaningful experience for you.
We’d like to kindly clarify that your tour was fully customized based on extensive communication over several months, with a confirmed itinerary and accommodation details shared and approved in advance.
While we understand that certain services did not meet your expectations, we did our best to accommodate your preferences during the tour — including making last-minute changes, such as arranging alternate accommodations in the Gobi Desert and facilitating a special local event upon your request.
The hotel and ger camps you mentioned are regularly used by international travelers, but we recognize that every guest’s experience is unique. Based on your feedback, we are reviewing some of our future accommodation partnerships, including discontinuing our cooperation with Bayangol ger camp.
We value all feedback and always strive to improve. Thank you again for your reflections.
Warm regards,
Crystal

Greece peace
Greece | Aug 21 - Aug 27, 2025

Christian
Christian T.
Atlanta, GA | Reviewed on Sep 03, 2025
From our driver to hotel receptionist, everyone was very helpful and nice. Kim Kim’s booking was easy and flexible. Siena and her team were very quick in responding to changes and suggestions. She even created a walk through video and went over the itinerary with us. Read more

From our driver to hotel receptionist, everyone was very helpful and nice. Kim Kim’s booking was easy and flexible. Siena and her team were very quick in responding to changes and suggestions. She even created a walk through video and went over the itinerary with us.

Hotel Reviews
Elia Ermou Athens Hotel
Athens
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Agali Houses
Firostefani 00

This hotel scenery was a highlight of our vacation. Staff was very friendly and help with our bags and gave a great tour of the hotel amenities. The rooms were bigger than expected and gave allot of room to space out. The pool area was very modern and a highlight for us. The location of the hotel gave an amazing view of sunset and also close to a lot of amenities, restaurants, and shops

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Madalena
Mykonos

This hotel was simply amazing. From the hostess, Dora to the bag carrier, ( who carried our bag up inclined stairs to the highest level ) everyone we encountered was helpful and gave great suggestions and recommendations on things during our stay. Our room was simple yet comfy. Very comfortable in the shower had great temperature and water pressure. The location was about eight minute walk to the main city. When coming back up to the hotel, everything wasn’t walking distance.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Self-Guided Beach Time
Self-Guided Beach Time
Mykonos
Quality of Experience
Sunset Caldera Catamaran Cruise
Sunset Caldera Catamaran Cruise
Santorini
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Delos & Rhenia Sailing Cruise & Lunch
Delos & Rhenia Sailing Cruise & Lunch
Mykonos

The selling cruise was not far from our hotel. The staff was very friendly and helpful. The size of the group was very intimate and we were able to enjoy ourselves on our own private cruise, the cruise by great sightseeing and beautiful views of Mykonos.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Acropolis Beat-the-Crowds Discovery Walk
Acropolis Beat-the-Crowds Discovery Walk
Athens

We really appreciated that the tour was specifically at sunset tour, it was a great time to walk. we could hear our tour guide well and our group was a nice size. Our guide was nice and answered all of our questions. He was patient and knowledgeable

Quality of Experience
Guides, Drivers and Staff
Transport
Cooking Class & Wine Tasting Experience
Cooking Class & Wine Tasting Experience
Santorini

This activity was a highlight of our trip, our tour guide, Hercules was very knowledgeable and friendly. Our chef was very passionate and we could tell he genuinely enjoyed teaching. He was very patient& kind.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Siena Mueller
Siena
Siena Mueller
Local specialist in Kimkim HQ | Replied on Sep 04, 2025

Thank you so much for your review, Christian! 💙 I'm so happy this trip to Greece felt peaceful, so you could really enjoy this beautiful country and its culture. I'm glad you love our preferred hotels and activities as much as our team does! I hope to help you plan a return to Greece in the near future! ✨🕊️

Amazing Experiences at a Perfect Pace
Ireland | Aug 21 - Sep 2, 2025

John
John K.
South Windsor, CT | Reviewed on Sep 03, 2025
Golf in Ballybunion. Horse Rides through the countryside Cliff Walks above untouched beaches. Beautiful clean efficient B&Bs like the Tides couple with elegance of the old estates like the K Cub in Staffan. Ireland offered herself and her people to our two week journey from West to East. Unnamed pubs in Tipperary with lively traditional music. A bus tour of Dublin including High Tea. Plus tours and history in every corner. Claire of Kim Kim took my wish list and made an itinerary that hit all... Read more

Golf in Ballybunion. Horse Rides through the countryside Cliff Walks above untouched beaches. Beautiful clean efficient B&Bs like the Tides couple with elegance of the old estates like the K Cub in Staffan. Ireland offered herself and her people to our two week journey from West to East. Unnamed pubs in Tipperary with lively traditional music. A bus tour of Dublin including High Tea. Plus tours and history in every corner. Claire of Kim Kim took my wish list and made an itinerary that hit all the high points without rushing us or creating too many lag points where we felt we were missing out on something. It was a trip of a lifetime and we have already started planning our next adventure to Vietnam with the Kim Kim Team. Thank you Claire for listening, suggesting and delivering.

Hotel Reviews
Base Dingle
Dingle, Co. Kerry,

We stayed at Base Dingle, which I would describe as a European-style minor hotel. It had a simple lobby and bedroom setup, but it was efficient for what we needed. It was comfortable, though not particularly luxurious, but definitely adequate for our stay.

The Tides Ballybunion
Ballybunion

I really liked The Tides Ballybunion. It was just outside of the city, incredibly clean, neat, and well-run. The host was very friendly, providing helpful directions and great conversation about our day. The breakfast was fantastic, far exceeding my expectations. It was a great start to our days.

Activity Reviews
Horse Riding trek in Dingle Peninsula
Horse Riding trek in Dingle Peninsula
Ireland

The horseback riding trek in Dingle Peninsula was wonderful. The barn had a very laid-back vibe and the riders were friendly and experienced. The horses were responsive and seemed to enjoy the ride as much as we did. The scenery was beautiful, offering views of the hills and beaches. It was a relaxing and enjoyable experience for riders of all levels.

Irish Dancing - The Irish House Party SHOW ONLY
Irish Dancing - The Irish House Party SHOW ONLY
Dublin

The Irish Dancing show in Dublin was a lot of fun, though it was a bit of a touristy affair. They sang all the songs I knew from when I was a kid, which made for a fun sing-along. The musicians and step dancers were fantastic, and it was enjoyable to experience being a tourist for the night.

Local specialist: Claire Monfray
Claire
Claire Monfray
Local specialist in Lyon | Replied on Sep 10, 2025
Hi John & Brenda, Thank you so much for your wonderful 5-star review! I'm thrilled to hear you had such an incredible experience exploring Ireland, from Ballybunion to the countryside, the cliff walks, charming B&Bs, and rich local culture. I'm glad my efforts helped make your trip truly special. Please don't hesitate to reach out if one day you consider traveling to the UK, France, or Italy — I’d love to help plan your next adventure! Thanks again for your kind words and for sharing... Read more

Hi John & Brenda,

Thank you so much for your wonderful 5-star review! I'm thrilled to hear you had such an incredible experience exploring Ireland, from Ballybunion to the countryside, the cliff walks, charming B&Bs, and rich local culture. I'm glad my efforts helped make your trip truly special.

Please don't hesitate to reach out if one day you consider traveling to the UK, France, or Italy — I’d love to help plan your next adventure!

Thanks again for your kind words and for sharing pictures and videos of your trip. I look forward to helping you create more unforgettable memories.

Warm regards,
Claire

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