Kimkim Trip Reviews

Liz was easy to work with and helped me plan my first trip to NZ. She was professional and knowledgeable about the cities I wanted to visit and recommended a few options based on my preferences. The local partner was extremely helpful on the ground to support my tours throughout the 18-day period. They were responsive and provided quick coordination when change was needed. I would highly recommend Liz for New Zealand trips and would love to work with her and the kimkim team again for another trip in the future.

The tours, attractions, and accommodations that Aleksandra helped us plan were all fabulous. In London, we particularly enjoyed the guided tour of Westminster Abbey, the high tea, and day trip to Oxford. Transportation to Amsterdam (as well as all transfers) went without a hitch. During the one hiccup in Amsterdam, where we went to the wrong location for our canal boat tour, Aleksandra responded immediately and helped us in the moment. It was truly a wonderful and memorable family trip!

I'm 66 years old and recently retired. My husband and I are well traveled and I usually plan our trips. There were so many moving parts to visiting Patagonia that I searched for help with the plans. I was lucky enough to stumble upon Dittmar/KimKim and even luckier to work with Erin. Erin was very help from the moment I reached out and I was happy to know that she lived in Chile!! Erin and I had many conversations regarding what we wanted and she always came back with suggestions or follow-ups. I told her that I was very picky about hotels and she stayed with me and found places I liked. As far as the trip is concerned, everything we agreed on came off without a hitch. I found our guides and drivers to be very friendly, helpful and cared that we were having a good time. I am so happy that I found Dittmar/KimKim and I will use them in the future.

Hotel Reviews

Mine Hotel Boutique

Buenos Aires

Authenticity & Character

Location

Great location in Palermo area of Buenos Aires

Staff

Cleanliness & Comfort

Hosteria El Puma

El Chalten

Our favorite hotel on the entire trip.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Rooms are large and modern. Just loved it here.

Design Suites Calafate

El Calafate

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Lago Grey

Torres del Paine

love love love

Authenticity & Character

Location

Staff

Cleanliness & Comfort

NOI Indigo Patagonia

Puerto Natales

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Boutique La Yegua Loca

Punta Arenas

so charming....

Authenticity & Character

Location

Staff

I left my apple earbuds in the safe of our room....discovered it days later and they found them!!

Cleanliness & Comfort

Activity Reviews

Torres del Paine Full Day Private Tour

Chile

The Torres del Paine full day private tour was good despite the rainy weather. Our guide was very nice, helpful, and answered many of our questions. Though we only stayed at the hotel for one night, it was nice and added to the experience.

Day Trip to a Patagonian Estancia

Chile

The day trip to the Patagonian Estancia was a standout experience. Horseback riding on the ranch followed by a wonderful lunch was beautiful and perfectly done. Everything met our expectations and style of travel. It was just perfection and beautiful.

Our trip was wonderful our activities were great the people are so friendly and are eager to help in anyway they can.
I would recommend this trip again and again

Hotel Reviews

Sofitel Legend Santa Clara Cartagena

Cartagena

The people are so friendly and helpful such a beautiful hotel food was amazing

Authenticity & Character

The age of hotel and how beautiful it is and wonderful staff and food

Location

Good location lots of things to do around

Staff

Friendly and helpful

Cleanliness & Comfort

Clean and comfortable

Sofitel Baru Calablanca

Cartagena

They people are so friendly and helpful the food is wonderful

Authenticity & Character

Location

Staff

So friendly and helpful

Cleanliness & Comfort

Rooms are clean and comfortable

Activity Reviews

Local Colombian Emerald Workshop

Cartagena

Wonderful activity

Quality of Experience

Guides, Drivers and Staff

Transport

Traditional Coffee Tasting with Honey Pairing

Cartagena

I now alot about coffee great activity

Quality of Experience

Guides, Drivers and Staff

Transport

Ceviche and Coconut Lemonade with Transportation

Cartagena

This was a wonderful experience I would recommend it

Quality of Experience

Guides, Drivers and Staff

Transport

All the individual guides and drivers were very good, especially those on the Rio Celeste hike, they were very thoughtful in dealing with the rainy weather. The accommodations were each very different, Tenorio Lodge had exceptional wildlife and birds.

I recently booked a trip to Vietnam and Thailand through Doris, and I couldn’t be happier with the experience! Despite the short notice, she went above and beyond to put together an incredible itinerary that made my trip seamless and unforgettable.

Doris was incredibly helpful, especially with all the last-minute issues that came up. Whether it was adjusting bookings, handling unexpected changes, or providing great recommendations, she was always there to assist and make sure everything went smoothly.

Thanks to Doris, I had an amazing time exploring beautiful destinations, enjoying great food, and experiencing the local culture without any stress. I highly recommend her to anyone looking for a knowledgeable and dedicated travel expert. I’ll definitely be booking with her again in the future!

Where to start? This was SUCH a terrific trip! As we were planning our Morocco trip, we Zoomed with Majid to talk about priorities for a 9-day, 2-person trip with a driver; he put together a detailed itinerary that fit our needs and budget. It took us on a counterclockwise loop from Marrakech to the desert to Fez, then Chefchauen and finally to Casablanca. Rabat, Tangier and Agadir will have to wait until next trip.

We are the kind of travelers that usually prefer to make our own itinerary, but choosing KimKim to plan our trip turned out to be a wise choice. Having a van and driver felt indulgent, but for such an epic trip, it made our trip so relaxed and enjoyable. The accommodations were mostly family-owned, safe, clean, friendly, charming places, which we loved. If you looked for things to complain about, they could be found (a light bulb out, a confusing shower controls situation, whatever), but nothing unclean or impacting sleep or hygiene, and all had decent Wifi and wonderful Moroccan food, but could also accommodate other dietary needs. Most places were riads (older, renovated buildings with a central garden/courtyard with all windows facing the courtyard), and at least this time of year (late January), quiet and super customer-oriented.

For two of us with a driver, the driver can make or break the trip; Mohamed was just terrific. Personable, low-key, smart, flexible, experienced and very safe. Since we wanted to touch a lot of far-flung bases, we were literally 30+ hours on the road. One thing I hadn't anticipated was, at least with Mohamed, how relaxing the road travel can be when you don't have to drive and don't have to worry about the unknowns. We just sat back and enjoyed the ever-changing landscapes, and whenever the urge to take a photo struck, Mohamed would pull over or tell us that a good photo spot was coming. He also was able to adapt our itinerary by stopping at local places of interest, time permitting.

That road-time also gave us plenty of time to ask whatever questions we had about the country, the people or what we were seeing out the window, which made for pretty effortless learning. I basically travel to gain perspective, and having ready answers to whatever crossed my mind was a joy.

A tension point with guided tours is that shops incentivize guides/drivers to bring customers, so you can end up in way-overpriced shops where they ply you with food/drink treats, have a personable host guide and inform you, then give you the hard sell at the end. Mohamed avoided such places, though I'm sure there are endless such establishments. Such a blessing.

In Marrakech and Fez, local guides took us through the city sites, and both were personable, knowledgeable fluent English speakers who provided good perspectives on what we were seeing. There seemed to be less personal crime in Morocco than other developing countries I've been, but Mohamed and our guides were nicely safety-oriented. We never felt unsafe, and it made for an stress-free relaxing trip. Sometimes, 9 days in a developing country can feel exhausting; with a trip like this, I could have stayed indefinitely.

We were connected with Majid via WhatsApp, in case we had any questions or concerns, which we appreciated. In the end though, we never needed to call him for anything. The only suprise along the way was a dinner with a host family that had to be cancelled due to host illness. Majid and Mohamed deftly handled that, and provided a delightful memorable private rooftop dining experience at our riad that we'll long remember.

We stumbled upon KimKim online, so we sent our deposit, part of me was thinking, I hope KimKim is real - maybe this trip is a little too good to be true? Alas - Mohammed actually WAS waiting for us at the Marrakech airport with a little sign with our name on it. And so began one of our all-time favorite trips. Morocco is a fascinating country, with friendly people, amazing landscapes, and wonderful food. And KimKim provided an unforgettable experience.

All of our activities went flawlessly, our accommodations were outstanding. All of our guides and hosts were very knowledgeable and service oriented.

Hotel Review

SALA Phuket Mai Khao Beach Resort

PHUKET

We loved the setting, beautiful gardens and outstanding customer service. Over the top-amazing breakfast buffet

Authenticity & Character

The amazing staff.

Location

Right on a beautiful white sand beach.

Staff

Everyone made our stay special.

Cleanliness & Comfort

Our room was checked on twice a day. I loved the special herbal drinks that they dropped off each afternoon.

Activity Reviews

Sunrise Phi Phi Island Joining Tour

Phuket

Food

Nice lunch and snacks

Guides, Drivers and Staff

Transport

Doi Inthanon National Park - A nature walk and culture (Kaew Mae Pan Nature Trail)

Chiang Mai

Beautiful hike

Food

Guides, Drivers and Staff

Transport

Romantic Dinner on the Manohra River Cruise!

Bangkok

Perfect way to see the city. Amazing food and service,

Quality of Experience

Food

Guides, Drivers and Staff

Transport

We had an absolutely incredible experience working with Sarah to plan our 2-week trip to the Philippines! From start to finish, she went above and beyond to ensure our trip was perfect. She took the time to listen to our preferences and customized an itinerary that included all the locations and excursions we wanted, plus a few amazing surprises we hadn't even thought of. Every part of our trip was well-organized, and the logistics were seamless.

What stood out the most was how easy it was to communicate with Sarah. She was always quick to respond to any questions we had, no matter the time difference, and her suggestions were spot on. We never felt lost or confused about the next step in our journey because she had everything mapped out for us.

Overall, we couldn't be happier with the service and planning that Sarah provided. If you're looking to visit the Philippines, we highly recommend working with her—you won't be disappointed!

It was a good trip. There were a couple of things that I would have changed but the hotels were nice, and the rides were on time and reliable.

The guides and taxi drivers were very friendly and very concerned about being everywhere on time and there to help us.

We especially liked the QT hotel in Auckland, very exotic and very interesting,!!

Would probably pass on the 10 Hour Dr. up to coast to see the 12 apostles, next time we come,

The Australian open was exquisite, and we love to see the Australian people party and enjoy the event,

One of my favorite activities is going to the crocodile park, just north of reef house, very unique and very simple to get to!! Plus we learned a lot, and it was very hands-on,!

Thank you, Vickie, appreciate all your efforts!

From our first interaction with Gustavo, we were impressed! Kimkim arranged our perfect trip after inquiring about our interests and preferences. We were easily able to modify our trip when our circumstances changed.

The vacation itself was perfect. The hotels were amazing and the transfers from one locale to another went seamlessly. Each and every driver was friendly, informative, and accommodating. When our trips were long, our drivers suggested fabulous lunch spots! The activities Gustavo suggested were amazing from the hikes through the rainforest and cloud forest to the catamaran cruise, where we snorkeled and spotted a pod of humpback whales. Over the two week adventure, we enjoyed spotting caiman, sloths, monkeys, crocodiles, raccoons, an anteater, pit vipers, and a plethora of colorful birds! This was truly the trip of a lifetime!

Working with Elena and Wilman from KimKim team was amazing. We had a great vacation which was tailored to what we were looking for from the vacation.
Starting with the itinerary creation, the process was very collaborative and Elena took a lot of time to ensure we minimized travel time by traversing the country in the right order, got the hotel choices that met our expectations of luxury and booked activities that we would enjoy as a family.
Once the journey started Wilman was a great day to day contact, checking in our us, ensuring everything was smooth and as per our expectations. He also helped with last minute taxi bookings. We asked a for a last time adjustment to the itinerary the day before the end of the trip to include an additional volcano visit and Wilman organized everything for us within a couple of hours.
Costa Rica is famous for its laid back Pura Vida approach. Elena and Wilman made sure our experience was Pura Vida while they said alert and on top of our needs.

Thank you both for a great trip. We will remember this one for the rest of our lives!

This is an absolutely excellent vacation/adventure planning service and I would use them again and again and would highly recommend them for those who want to travel 1/2 self-guided & 1/2 with pre-arranged services to make travel more comfortable and predictable. I'm am sure they are wonderful at organizing ANY type of vacation you want. But I enjoy planning some things and not having to worry about other things like transportation, early hotel check-ins, etc.

Planning a trip to Patagonia requires a bit of organization and knowledge. Working full time, I did not have the time to do all the research that I needed to stitch everything together seamlessly. I simply knew what we as a couple wanted to do and how we wanted to do it. Sooooo, enter Carolina! She was an amazing travel specialist with excellent communication skills.

KimKim used local guides and agents which (most likely) made it cost effective and gave a personalized feeling to the trip. Everything worked perfectly. (But then again the weather DID cooperative for us during our time there. Patagonia weather can be very unpredictable.) But even if it our itinerary wouldn't have worked out perfectly, the local agents and the KimKim team were always available and very responsive. If I wanted to add or deduct anything to the trip, an updated trip cost was given promptly. Their online portal was also very easy to use and convenient.

I have no regrets using their service. And would 100 percent use them again.

Activity Review

Full Day Fly Fishing Excursion🐟🚤

Chile

These guys know what they are doing and are extremely passionate about fishing, specifically fly fishing. They do a great job of providing a personalized trip. Most of all they know the area well, when and where the fish will run, and they won't waste your time and money. My husband and I have only taken 1 fly fishing lesson in the past. Using our time to learn fly fishing wasn't our goal; my husband wanted to catch a river king salmon. And he did! 42-44lbs. I did not catch anything but had a great time chatting with the guide and owner, who was incredibly knowledgeable about the history, culture and environment of Patagonia as well as Chile as a whole. I learned a lot (which made me happy) and my husband caught a king (which made him happy). Now, it IS called fishing, people, not "catching." We were fully aware there are no guarantees of catching fish, but we did see many trout and king salmon jumping out of the water which was reassuring that they were at least there!

Quality of Experience

Guides, Drivers and Staff

Transport

We didn't work with Fransisco, but with Pamela. Perhaps they work together.
This feedback is to help operations and not complaints.

I was grateful for Pam's assistance in getting my misplaced bags returned very quickly.
Other than that, I found my group had to inquire many times before we got some answers. More details and information would be very helpful in your clients planning.
The website was not so easy to navigate.
Also, we were told we had a busr ide of several hours and should bring some snacks. We were not told we should prepare for an 11 hour ride and to bring actual meals along. We were not prepared.

We had a very good time, nonetheless. Thank you.

Our trip to Vietnam and Cambodia was awesome! We used Realistic Asia (Hien). She helped us customize the tour around our needs. We typically travel on our own, but having Hien guide us saved a lot time that would be spent on research. A real plus was her knowledge of hotels, guides, and drivers to make our trip efficient. Guides: Jimmy (Hanoi), Loi (Halong Bay), Ben(Hue), Hi Hai (Hoi An), , Vincent and Thing (Ho Chi Minh), Serat (Siem Reap), Sopheak (Phnom Penh), All of our guides were very knowledgeable and kept us on schedule, even when we went later than planned, to see everything. The only glitch was two separate Vietjet Airline delays that prevented us from maximizing self guided time on two days of our 14 day trip. We would recommend Vietnam Airlines for better comfort and timeliness. We learned that two days per stop was not enough time for us. And would have helped with flight delays. Overall the trip was a success and we would highly recommend working with Hien at Realistic Asia.

Hotel Reviews

Mettavary Hotel

Phnom Penh

Very helpful staff. They only have one coffee machine at the breakfast buffet that makes both regular coffee and espresso. There was always a long line in the morning. It was frustrating. They need to make coffee in the kitchen and have two pots out to pour from given the number of people at the hotel. The buffet space is small. We had massages at the spa which were good. Rooftop bar is a plus, not crowded. They didn’t have mint for a Mojito and the margarita was served up, not on ice, not a big deal, but a must for these popular drinks and hot weather.

Authenticity & Character

Location

The hotel is basically at Bassac street if you want some fun nightlife and food.

Staff

Very helpful and friendly

Cleanliness & Comfort

HARI Residence & Spa

Svay Dangkum Commune, Siem Reap

The rooftop bar and restaurant is a plus. Breakfast buffet was very good. Fairly close to Siem Reap and Tonle Sap lake.

Authenticity & Character

Location

Close to Pub Street, but our room was quiet

Staff

The staff was very helpful and friendly.

Cleanliness & Comfort

Queen Ann Hotel Saigon

The room was small, but comfortable. There was some noise from the street as Hanoi is bustling early and late

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Small room, bed is firm as are most beds that we’ve had in Southeast Asia.

La Charm Hoi An Hotel & Spa

Hoi An

Breakfast was the best of our tour. Lots of options on the buffet.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Cherish Hue

Authenticity & Character

Location

Staff

Larry who manages the breakfast was awesome! Always greeted us, got us coffee and hot water, very friendly.

Cleanliness & Comfort

Verdure Lotus Cruises

Authenticity & Character

Location

Staff

Loi was great and the staff was very helpful!

Cleanliness & Comfort

They gave us a suite at the front which was awesome. The bed was uncomfortable, a little firm with a slight bump on one side.

Hanoi Nostalgia Hotel & Spa

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Phnom Penh City Full Day

Phnom Penh

Quality of Experience

Guides, Drivers and Staff

Transport

Visiting the Floating Villages on Tonle Sap Lake

Siem Reap

This was interesting.

Quality of Experience

There’s just not a lot to see, but it’s interesting to learn how the culture lives on the lake.

Guides, Drivers and Staff

Transport

Full day Angkor sightseeing and Ta Prohm temple

Siem Reap

This is a must see tour, phenomenal. We took over 100 pics.

Quality of Experience

Food

We had local Cambodian food for lunch in an airconditioned restaurant, which was a good mid-day break.

Guides, Drivers and Staff

Serat was exceptional!

Transport

Prost? Our driver was very good!

Explore the Cu Chi Tunnels

Ho Chi Minh City

Interesting historical perspective of how the Viet Cong survived to win, if you want to know more history of the American/Vietnam war. Somber for both sides. A lot of people come to see this.

Quality of Experience

Guides, Drivers and Staff

Very knowledgeable guide of the tunnels and Vietnam.

Transport

Mekong Delta Group Tour (My Tho - Ben Tre) (updated)

Ho Chi Minh City

It was interesting to understand the Mekong river culture and sample food. The lunch was good too, a lot of food. We wanted more time at the temple at the end of the tour.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Hoi An Local Market, Basket Boat, Fishing & Cooking Experience

Hoi An

This was fun. Good mix of local food market shopping and tasting unusual vegetables and herbs.

Quality of Experience

Food

Great cooking class!

Guides, Drivers and Staff

Hi Hai was fun and very helpful as our guide and the chef of our cooking class.

Transport

Deluxe Hue Sightseeing Full Day Tour - Join tour

Hue

This was a fun tour and our guide was very knowledgeable. The lunch at the garden restaurant was delicious and fun.

Quality of Experience

Food

The lunch at the garden restaurant was delicious and fun.

Guides, Drivers and Staff

Transport

Exploring Dark and Light Cave - Disembarking Verdure Lotus cruise

Ha Long Bay

This was fun and very photo worthy. Tipping the row boat guide at the caves, while not required, is expected if you have a fun and helpful guide. Ours took lots of photos on everyone’s camera and was fun.

Quality of Experience

Guides, Drivers and Staff

Transport

Hanoi - Lan Ha Bay - Onboarding Verdure Lotus Cruise

Ha Long Bay

This overnight trip was fun. Great cooking class and excursions to the caves and kayaking. Loi, the cruise director is fabulous.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Hanoi Street food walking tour (S)

Hanoi

Quality of Experience

Food

Jimmy knew the best places and included vegetarian options.

Guides, Drivers and Staff

Transport

Hanoi Half Day City Tour & Train Street

Hanoi

Jimmy was great! Very good knowledge of the area and history.

Quality of Experience

Guides, Drivers and Staff

Transport

Hoa was with us thru the trip attentive and making sure we were comfortable and following the Kim Kim standards. Thank you Hoa your work and attentiveness were really appreciated it during our trip.

Hotel Review

The Sukhothai Bangkok

The hotel is a part of a big conglomerate of hotel chains with a big quality on customer service. This hotel lacks some of the personable and reasonable customer service. The hotel is beautiful and the areas are astonish. We were out of WiFi for ours and we call several times without fixing the problem. After it was reestablished we did not received a call let us know the service was available. The competition is fear on this field. I think with more customer detail can keep being competitive.

Authenticity & Character

Great decoration and beautiful hotel and grounds

Location

Far from the main attractions

Staff

Everyone is very nice and attentive

Cleanliness & Comfort

Everything was clean and tidy

Activity Reviews

Railway Market & Floating Market

Bangkok

Please, do not bring customers here who wants a real experience. It is overcrowded, dirty and a purely waste of time .

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Lanna Lifestyle & Cooking Experience with A Local Family with dinner

Chiang Mai

What an experience!!!! It is authentic, dynamic and really fun! The family who is running this experience is warm, interesting and a fabulous experience! I will recommended to my friends to visit 😍

Quality of Experience

Food

I love the spicy noodle soup

Guides, Drivers and Staff

Our guides were the best. So committed, pleasant and super fun. Specially in Chiang Mai.

Transport

Overall our trip to Costa Rica arranged by KimKim (Serendipity Travel) was great!. The hotels were located in good locations and were comfortable. The staff were friendly

For the most part, the local tours were fantastic! The guides were friendly and knowledgeable and truly loved their job and country! We saw sloths, howler, spider and capuchin monkeys as well as Macaws, and even one Toucan!!

Hotel Reviews

Hyatt Place San Jose/Pinares

San Jose

We only spent one night here on our way from the airport out of town. It was fine, nothing outstanding.

Arenal Manoa & Hot Springs

Fortuna

Nice bungalow in a resort 8 km or so from the main town. We had a premium room which included a jacuzzi tub (which was awkward to use when taking a shower) and a large patio with rocking chairs and hammock! It was quiet and private even though we shared a wall with one other unit.

Authenticity & Character

Beautiful setting with bungalows scattered throughout the property so you always felt you had your own space.

Location

Far enough from town and the main road that it was quiet and very relaxing.

Staff

The cleaning staff came by our room twice a day!!

Cleanliness & Comfort

The bed was comfortable and the room very clean.

Hotel La Mariposa

Manuel Antonio

We had a large room overlooking the Pacific. Unfortunately it was located right next to one of the bars that played music all day, but luckily went quiet by 6:00 pm. Since we were on the west side of the hotel, mornings were enjoyable sitting on our private patio, but by later in the day, it was way too hot to be outside. Breakfast buffet was good, nothing outstanding. The staff was friendly and helpful.

Authenticity & Character

It's a fairly modern hotel with not a lot of character, but that's not necessarily a bad thing in this case, since the view was outstanding.

Location

The view over the Pacific was amazing. Fairly quiet neighborhood.

Staff

Not really.

Cleanliness & Comfort

While there was a loveseat in the room one could sit on, there were no end tables where you could put your drink. The window shade on the largest window overlooking the bar could not be closed (it appeared to be broken with no chain with which to raise or lower the shade). You could see the bar tenders/guests at the bar, so we always felt we had to be mindful of walking too close to the window that we needed to be dressed.

Casa Hacienda La Esperanza by Aquiares Coffee

Turrialba

One of our favorite places so far in Costa Rica. The house was beautiful, with art relating to the area and with a beautiful garden with many fruits, herbs, and local plants. The staff were friendly and cooked amazing meals for us! We thoroughly enjoyed our stay and would highly recommend spending as long as you can here!

Authenticity & Character

The hotel was over 100 years old and filled with local art and history!

Location

The hacienda was located on a slight hill close to the town of Aquaires in a large garden setting.

Staff

The staff was lovely and cooked amazing meals!!

Cleanliness & Comfort

We stayed in the Coyote room with has a double bed (I swear it wasn't a queen), as well as another bedroom with three single beds. The bathroom was large and the shower was good!

Activity Reviews

Local Flavors Cooking Experience

Manuel Antonio

Fun experience on the tour owners farm. There were only 4 of us on this tour so everyone got the chance to dice the veggies and stir the pots! Delicious food and we were given the recipes at the end!! It was fun to get out of town and see some of the countryside.

EcoTermales Hot Springs Experience with Meal

Arenal/La Fortuna

There were several large hot spring pools cascading down a hillside with smaller, warmer pools scattered around. The dinner buffet was pretty good.

Rain_Maker Night Tour with Traditional Dinner

Manuel Antonio

I'm not sure if we were expecting too much from this tour or it just wasn't the right one for us. I think it didn't help that they were late picking us up, the 12 passenger van was full and it took 45 minutes to get to the actual tour location. The "traditional dinner" consisted of rice, beans and meat so overcooked it was impossible to eat. Our guide was knowledgeable, but really into frogs... we saw a lot of frogs.

Food

Get a better cook!

Manuel Antonio National Park Guided Nature Hike

Manuel Antonio

This is a fantastic tour IF you have a guide! It makes the whole experience so worthwhile if you have someone who can not only find the wildlife you've come so far to see, but also the history of the park. Our guide was another gem who could spot wildlife and zero in on them with his telescope! We got some fantastic pictures of sloths and one Toucan!

Río Peñas Blancas Safari Rafting Experience

Arenal/La Fortuna

Floating down a river in Costa Rica is a not to be missed experience! We had an excellent guide, Chris, and another couple in our raft who were fun to talk with. While we did float downriver a bit, there was also quite a bit of paddling to be done. Th raft was ok the first hour, but by the end of the second, we were all sore and anxious to get off the raft.

Private Arenal Hanging Bridges Walk

Arenal/La Fortuna

We had a fantastic guide, Bernardo, who could spot a monkey high up in the treetops! He was great at answering our many questions about the area and wildlife. We were fortunate to see not only Capuchin but also howler and spider monkeys.

Quality of Experience

The hanging bridges were a not to be missed experience!

Guides, Drivers and Staff

Our guide Bernardo was outstanding. Personable and very knowledgeable about the park and wildlife.

Archaeological Tour of Guayabo National Monument

Turrialba

Our guide was informative, but unfortunately it poured the entire time we were there which made it difficult to see the site fully.

Aquiares Coffee & Community Experience

Turrialba

We had a very informative tour of the coffee plantation and the process from planting to roasting the beans! Manuel was our guide and he did a great job explaining why their coffee is so good!!

Pom in Bangkok was amazing, very knowledgeable about Thailand culture, royal family, and land. He was very kind and polite. He knew the best food stops and easily communicated with the locals. I would definitely recommend him and tours we did here.

The Phi phi catamaran tour was not enjoyable. Too many people , water was rough so visibility for snorkeling was not good. The cave tour and food on boat was fantastic and worth it!

Chaing Mai : Family dinner was a lot of fun and food was great, definitely recommend that. The all day trek and rafting was a lot of fun as well and the food there was good.

Holden and his team (Nancy, and Wilman) took the time to know us and customized our trip to offer a wonderful experience. Our focus was nature and wildlife photography. The hotels they recommended were a delight and the guide and excursions were fantastic. They recommended a 4x4 which was perfect for the type of driving and excursion we had in mind, they also recommended a local and knowledgeable guide for us in Monteverde who customized our tour to allow us to see the elusive resplendent Quizals (a rare bird!). The Serendipity team was in touch with us through whatsapp during our trip, always ready to answer any questions and offer suggestions. They regularly checked on us to ensure everything was smooth, they took care of every detail, even ensuring we could return our rental car to our hotel which had a free shuttle to the airport, making the return smooth and stress-free. I recommend them without any reserve and use their service again on a return trip to Costa Rica.