Kimkim Trip Reviews

I have used KimKim before, and liked certain things about it, but learned a few things from the last trip with them and was able to communicate all the things that are important to us to Majid. He was very easy to work with on the details and specifics and planned a great itinerary combining both his insights with our requests. The most important part, being pairing us with the best guide possible. If I could always have Mouad as a driver/guide, or I could transport him to all future trips elsewhere, I would 100% of the time. He made sure every detail was to our liking, let us know he could edit timelines and travel plans as we wished as we went along on the trip, and was able to navigate all of our plans and desires perfectly. He went way above and beyond the entire time, always giving us tips, insights, helpful knowledge and so much more. There was nothing he would say no to, and no problem or need he couldn't solve or provide. There was just the right amount of activity and the logistics for a big trip were all seamless. I would use this team for any planning on Morocco!

Hotel Reviews

Dar Saba House Hotel

Tangier

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Riad Kalaa 2

Rabat

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Lina Ryad & Spa

Chefchaouen

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Palais Amani

Fès

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Villa Pomme d'Or

Midelt

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Tiziri Luxury Camp

Merzouga

Authenticity & Character

Location

Staff

Cleanliness & Comfort

La Maison Arabe Hotel

Marrakech

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Fes: Exploring the Imperial City

Fes

We loved our guide Hakim. He was very kind, knowledgeable and did things a pace that was perfect for what we wanted. The "best tea in Morocco" was a nice touch and the lunch and snacks he picked were some of our favorites.

Quality of Experience

Guides, Drivers and Staff

Transport

Marrakech Food Tour

Marrakesh

This was the only detail of our journey that could have been improved. The tour started off well, with a good stop for soup and some history on the woman making it, but only included one other street food place and then a very mediocre restaurant (which I would not have picked out as there are many way more interesting ones). I would say this needs improvement - there are tons of interesting dishes to try and we didn't really get a good overview and sampling. Luckily our driver/guide made up for that by leading the way on other parts of the trip.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Hammam Spa & Massage in Marrakech 11 AM Session

Marrakesh

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Agustina and Joaquin kept me up to date daily with pick up times for our various trips and organised our boarding passes for internal flights to Mendoza from BA and return. Very organised and super helpful. Definitely recommend KimKim and the Argentina team.

Activity Reviews

Day Trip to the Pampas & Estancia Lunch

Buenos Aires

Not too far from the city and beautiful ranch with amazing food and friendly tour guide.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Aconcagua Experience

Mendoza

Great day out in the Andes. Great photo opportunities, amazing views.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Our KimKim experience was seemless! All of our transfers and personal experiences were done with such wonderful guides, drivers and expertize. Rene worked hard on the itinerary with us and communicated closely. Gabriel from Rutopia Tours was our go to person for any concerns or issues and communicated with us daily! They selected interesting hotels with Mexican character and charm for us. The only drawback for the charming Hotel Corazon Mexicano was the steep hill to get to it, but what views! Try to get an exterior room. The only drawback of the lovely Petra Hotel was it advertized having breakfast included but that was out of date info. We loved our knowlegable guide Luis in Teotihuacan and Angela who drove us from Mexico City to Teotihuacan and then on to Guanajuato. Susana Ojeda from Rutopia Tour gave us a History Tour of Guanajuato and was wonderful! Her father Antonio gave us a Street Food Tour along with more history the next day. Both took such good care of us and were flexible and such fun. Mario drove us to San Miguel de Allende and we had a nice historic tour of the town with him after seeing the lovely Mask Museum, a real gem thanks to the setting and host, Bill. In San Miguel de Allende, Ana from Coyote Canyon Adventures took great care of us. We loved Frederico with Horseback Riding for 2 of us and Brittany with interpreting for the Cooking Class for the other 2. We also loved Alfredo who took us to the Sanctuary of Atotonilco and he was flexible enough to detour to see the murals of Guadalope and sit and have some great local street food with us. We had fun with them all! Thanks KimKim for making this a memorable vacation!

Reliable did a great job organizing our 23 day visit to Vietnam. They arranged for a few internal flights and our 4 and 5 star hotels. We had experienced English speaking guides, always picked up at the airport or the hotels on time. No complaints just praise. Good job!

It was a very well planned trip. Sandy and her team were always available to assist us during the trip. The only thing we will possibly do different will be to not carry all our luggage to Mount Koya or Koyasan.

Great trip, but our trip coordinator was slow to respond more than once.

Unfortunately, we had a flight delay on the way over, which resulted in us arriving a day late. We were charged for the first night in the hotel. Kim Kim said they would refund half of the hotel price.

Shinkansen tickets (Tokyo to Kyoto) were supposed to be at 1100. We planned a tour in Kyoto based on that time. Unfortunately, we received a message from Shona the day before with tickets that were at 1200.

The evening before the transfer to Kyoto, we tried to change the ticket ourselves (at the station) to 1100, but this was not possible because Kim Kim did not provide the original email that issued the tickets (Kim Kim only provided the attachments). So we messaged our coordinator, Shona. She answered that she would follow up before 10 AM the next day (the day of the tickets). Next day…No answer at 10. Shona responded at 1010 that she would confirm it for us right away. Nothing back until 1040, asking if we were at the station…(we had been there since 9:30) .

At 9:55 we got a message from the emergency coordinator, Heidi, asking (again) if we were at the station. By then, it was too late to have the tickets changed to 10:00. Heidi provided a transfer for us to the our planned tour directly from the station in Kyoto. Overall, a last minute save, but this whole thing was really annoying. For whatever reason, Shona was unable to respond quickly on what should have been a fairly easy change, with plenty of lead time to fix.

Overall, we thoroughly enjoyed the trip. Our tour guides Ayumi (Tokyo), Seiya Maegawa (Kyoto), and Luna (Osaka) were AMAZING.

We would certainly go to Japan again, to see more of the country, but I would be hesitant to use KimKim again due to the coordination issues we experienced.

Hotel Review

Hotel Vischio Kyoto by GRANVIA

Kyoto

AMAZING BREAKFAST!! Great location, right next to the Kyoto station.

Authenticity & Character

Location

Right next to the Kyoto station

Staff

Cleanliness & Comfort

Activity Reviews

Full Day Kyoto City Tour with Fushimi Inari-Taisha

Kyoto

Our guide, Seiya Maegawa, was FANTASTIC. He shared so much detail about each place we visited. Very personable, and just did a wonderful job bringing each place to life that we visited.

Quality of Experience

Guides, Drivers and Staff

Transport

Tokyo Highlights Day Tour with Tsukiji Outer Fish Market

Tokyo

Ayumi did a wonderful job ! She asked us about our preferences before we left on the tour, and did a great job sharing Tokyo with us!!

Quality of Experience

Guides, Drivers and Staff

Ayumi is a WONDERFUL tour guide. She speaks English very well, and was very personable.

Transport

Ayumi came prepared with a day pass for the trains for each of us. She did a wonderful job teaching us how to navigate the public transportation system in Tokyo.

Osaka Local Foodie Tour in Dotonbori and Shinsekai

Japan

Great food and a wonderful tour guide! The only thing I’d change… We ended up missing out on Soba at the end because the other members of the group had eaten too much at the first two restaurants. We would have liked to have tried it (we still had room), but the tour ended.

Quality of Experience

TASTY FOOD!!

Guides, Drivers and Staff

Luna did a wonderful job.

Transport

The meeting point is in a very loud location (at the entrance to a train station). We had a hard time hearing our guide until we were away from under the train tracks.

As expected, everything ran smoothly. Our driver Mohamed made the trip even more special with great driving and great service. I highly recommend him. The guides we had (except Hamid in Marrakesh) were very good and knowledgeable. Chefchaouen nice little town, good shopping and nice pictures. The Medina in Fes, interesting and good shopping as well. We found that doing our shopping before Marrakesh was better. We did not see copper pots in Marrakesh.
The trip highlight is the desert, unbelievable! The day it takes to drive there and the day it takes to drive back are worth the experience. The best meal was on Dades. Marrakesh great city we spend extra days in it. I would stay outside the Medina since the "regular" hotels are within walking distance from it.

Overall terrific for education, information, hotels and transportation. Food tour in Athens terrible and something the guide was not familiar with. Wine tasting in Athens had very mediocre wines. Food tour in Thessaloniki also poor. Educational/ touring components good. Mount Olympus tour out of Thessaloniki exceptional.

Hotel Reviews

xenodocheio Milos 5*

Athens

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Antigon Urban Chic Hotel

Thessaloniki

Beautiful. Space very tight

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Space an issue

Tsikeli Hotel Meteora

Meteora

Great little hotel in an out of the way location

Authenticity & Character

Location

Staff

Cleanliness & Comfort

COCO-MAT Athens BC

Athens

Lovely staff beautiful hotel. Great view of. The acropolis

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Space tight in the room

Activity Reviews

Private Acropolis & Highlights Walk with Food Tastings

Athens

Very informative on archeology and history. Charming. Not a oerson who should be giving food tour . Selections marginal.

Private Plaka & Anafiotika Exploration with Wine Tasting

Athens

The woman was lovely, the secrets of Plaka and Anafiotika was fascinating. The wines were very mediocre. We are at a luxury level tour and the wine selection was not appropriate.

Transfer to Meteora with en route Activity to Delphi Archeological Site

Greece

Charming and informative driver to Delhi. Driver fro Delphi to Meteora less talkative but still lovely.

Quality of Experience

Guides, Drivers and Staff

Transport

Private Hiking Experience to Meteora's Hermit Caves

Meteora

Trip was enjoyable. Young man leading hike. Original destination too difficult for us, but alternative was great.

Thessaloniki Food Walk

Thessaloniki

While he knew history and local color, the food was not great . When we took your food tour in Portugal, we sampled foods from different parts of the city, different cultures represented there. Instead in Thessaloniki we sat at a restaurant for most of the time without even a suggestion as to what we should order. No history of the place we were eating etc.

Private Dion & Mount Olympus Day Trip

Thessaloniki

Awesome day. Both driver and guide very informative and interesting people. The guide even invited us to his apartment afterwards. A wonderful day. Highly recommend.

Kimkim made organizing such a trip easy. Active India was indispensable in helping me customize my trip and the flexibility provided by Active India.

The itinerary laid out met my expectations. I was able to see everything I wanted. Varanasi is incredible. An amazing place!

I was well looked after by Ravi and his team. The drivers and guides were courteous, helpful and always on time.

Unfortunately I caught the flu early in the trip, and not feeling my best contemplated ending the trip early. Fortunately Ravi and his team were there for me. I will alway be grateful for his encouragement to rest and persevere. I got better and I got to see Varanasi at the end of my month in South Asia.

The two highlights were the accommodations, food and town of Avignon similar. I was pleased with the former in Sete as well was very charming.

Hotel Review

Hotel Le Cloitre St Louis

Avignon

A beautiful historic building. Probably the best meal I had in France was in their dining room. I was lucky to walk into a watercolor exhibit in the same building. Avignon was magical.

Authenticity & Character

Historical and beautiful

Location

Within steps of the train station

Staff

Cleanliness & Comfort

Bathroom was not entirely clean

Activity Review

Guided visit of the Medieval city of Carcassonne

Carcassonne

Wonderful and very informative super interesting. The private tour was so nice after having done a tour with 24 people.

Quality of Experience

Guide was well-versed in the history of Carcassonne.

We had an amazing time during our trip to Morocco. From when Mouad picked us up at the airport until the end of our time with him, he was amazing and constantly checked that we were happy. His English was good enough that we could have great conversations about the countryside we were driving through, he made sure that we were always comfortable and had anything that we needed. We would highly recommend him as a guide for anyone wanting to see the country as he drove us from Tangier to Chefchaouen, to Fez, to Rabat, to Casablanca and then to Marrakesh. The riads that we were booked at were, for the most part, quite amazing. Beautiful old places and the staff went out of their way to make us happy. Except for one place - the riad in Rabat. We had requested two beds and instead of separating the two beds that made up the king size one (which would have meant they would have to remake the beds) they left us with the king size and a very uncomfortable couch in the sitting room area. We were so tired that night, we didn't even have the energy to eat, we just collapsed. We were very unhappy about that experience. The guides that we had in Fez and Marrakesh who took us around the city and through the medinas were very very knowledgeable about the history of everywhere they took us. Two of our highlights were the hammam that included a massage and dinner with a local couple in their home where we had a lively discussion and learned a lot about the day to day life of people in Morocco. We would unhesitatingly recommend KIMKIM as the company to use in your travels and Mouad especially. He went out of his way to ensure we always had everything we wanted/needed.

I recently had an incredible trip to Morocco, and I can’t thank KimKim and Sharon enough for making it all possible. Their exceptional service and careful planning were key in allowing our journey to continue seamlessly, even when one of our group members faced unexpected challenges.

Special thanks to Maryem, who crafted a perfect itinerary that balanced the best of Morocco’s culture and landscapes. And an extra shoutout to our wonderful guide, Sallam. His dedication went above and beyond; he not only drove us through the stunning Moroccan countryside but also guided us through the medical system with patience and expertise. Thanks to Sallam, we felt safe and supported throughout our journey, exploring unforgettable places like Marrakesh, Casablanca, Fes, Chefchaouen and Tangiers.

This trip wouldn’t have been the same without this team’s care and professionalism. Highly recommend KimKim for anyone looking to explore Morocco with peace of mind and great company.

Our 6-day trip with Wind Horse Tours was great! From the moment we were met at the airport by Pema and our driver (don't know how to spell his name), our trip was carefully organized to introduce us to western Bhutan’s highlights. The days were active but not exhausting, mixing enjoyable hikes with visits to important cultural sites. Pema explained a lot about Bhutan’s religion and culture as we visited temples, dzongs, etc., and he was interesting to chat with as we drove through the beautiful country. He was always willing to take the time to answer our questions. No request was too much trouble, such as spending more time here or there. The restaurants where we had lunches were well chosen by Pema. The hotels were very comfortable and provided good dinners and breakfasts. Our driver was also excellent – this was something we especially realized when we saw a serious car accident caused by a driver falling asleep. The only thing we would have preferred would be to have our hotels in Thimphu and Paro closer to town so we could walk around the area a bit.

Gummi helped plan our itinerary and he was very helpful. When you book trips for people, it would be helpful to ask their physical condition and capability. I have a balance disorder and osteoporosis (Bad bones, so I don’t want to fall and break anything) and I’m 65 years old. I spoke with Gummi about this and he said bring my walking sticks.

The lava cave tour was hundred of steps down and up (a lot of space between each step..easy to trip or fall for me) and once we arrived there, I was unable to participate because it was too risky for me. My husband went and enjoyed it and that was fine but I wouldn’t have paid for me to go, so we lost that money.

The glacier and ice cave tour was ridiculous for me to participate. The truck driver to get us there drove like a maniac on the off road terrain to get to the glacier. He drove so fast and my back was smashing up and down and it was very scary too. Once we arrived (it was extremely windy and rainy) and I saw what it would take to participate and once again, I had to wait in the truck for an hour and a half because it was way too dangerous for me to participate. We lost that money for me too.

Our guide, Guttie (I’m sure I misspelled his name) was truly fabulous. His knowledge of Iceland and history facts were wonderful. I give him 10 stars! He made sure we saw the northern lights and spent two late nights with us until we did! He is warm and friendly and took care of everything for us.

So, like going into a restaurant and the server asks you if you have any food allergies, your company should ask the travelers if they have any physical limitations first!

Thank you,
Julie Mandell

Hotel Review

The Reykjavík Edition

Reykjavik

Location

Staff

Cleanliness & Comfort

Activity Review

Sky Lagoon - Experience the seven-step Sky Ritual

Iceland

Quality of Experience

Our trip to Morocco via KimKim was truly magical and probably one of the best trips of my life (including 25 other countries visited so far)!! This was my first time traveling via a travel agency and with a guide / driver and I cannot recommend KimKim, Majid or our amazing guide Mouad enough!! My heart is so full after this trip and our experience with them! Morocco is a beautiful country with kind people, amazing food, adventure, relaxation, shopping, art, music and more. Majid did a great job organizing the details of the trip and providing recommendations so our itinerary had it all!

Once we arrived to Casablanca, we were met at the airport by our fantastic guide Mouad who's big smile, great sense of humor, attention to detail and thoughtfulness truly left a huge impression on our group. Mouad was an extremely safe and organized driver. We could relax and have fun because we knew he had everything handled. He frequently broke up our longer drives for "great stops" along our route which allowed us to really get a feel for the beautiful people, culture and cuisine of Morocco that we would not have found with out him. Some of my favorites stops were to get fresh squeezed pomegranate juice, prickly pears and oranges from local farms, coffee from roadside vendors, freshly shucked oysters right from the ocean, assorted Moroccan cookies from an amazing bakery, henna tattoos from a local village, hikes along the sea and mountains, etc. Mouad is DEFINITELY who you want as your guide! He is positive, funny, knowledgeable, easy going, and he has a gift for reading people and assessing their needs. He flexed perfectly from giving us great information on the country, being our hype-man when we were having fun and excited, finding anything we needed (ice, medicine, a birthday cake, etc), and creating a calm environment when everyone wanted to relax in the car. He also invited us to his family's home for lunch in the desert which was a heartwarming experience that I'll never forget. He helped us get a special birthday cake in the desert, play a prank our on friend in the Dedas Valley and he helped us change our plans a few times so we could stay in the best places (with the best rooms) and be sure to see Essoueria which was our favorite! Our trip to Morocco was full of so much laughter, adventure, learning and love all thanks to Mouad!

My favorite adventures of this trip were wandering the narrow medina streets in Fez, hiking with monkeys in the Atlas mountains, riding camels, ATVs and 4x4s through the Sahara desert, dancing to Gnawa and Tinariwen music at the desert, camp, meeting Mouad's family in Rissani, shopping for a custom leather jacket and Berber rugs in the Atlas mountains, relaxing at the Hammam in Marrakesh, laughing and eating together, trying street food in Essoueira, and galloping down the beach on horseback in Essoueira. Thank you to KimKim, Majid and Mouad! <3

We had a very nice time and enjoyed the Galapagos very much. We were met at both airports Baltra And Villamil by welcoming guides that greeted us and facilitated our transition into the next legs of our trip. The Eco guides that led our excursions were very knowledgeable and spoke English very well. accommodations , the Albermarle in Villamil and the Solymar on PTO Ayora were very nice for the most part. Upon arrival at Albermarle we found our room upstairs which were overly steep and difficult for my wife to negotiate. The first night at the Albermarle there was a fiesta for Dia De Los Muertos that was very loud until 3-4 in the morning and made it hard to sleep. The day tour to Los Tunneles was ok except the short hike to the Booby nest was inaccessible for my wife as the trail over lava and the transition from boat to lava shore was too difficult for my wife to negotiate. She had to stay in the boat while the group went ashore. The same inaccessibility of the boat small boat landing on N Seymore to explore the nesting Frigate birds and the trail over lava rocks was inaccessible to my wife. Nicholas had informed me that these excursions would be accessible for her but they proved to not be accessible for her.
There was another excursion problem in PTO Ayora. The morning of the excursion to Tortuga Bay, when the guide arrived to pick us up he had about a dozen other tourists with him and he refused to wait 5 minutes for my wife who wasn’t quite ready at 730 am the, pick up time. So they left without us. He made no attempt to facilitate us a way to catch up to them. We ultimately walked ourselves to the 300 stairs staircase up to the Tortuga Bay entry station. We climbed the stairs with difficulty and walked the 3 Km to Tortuga Bay. We enjoyed the Walk to the beautiful Bay and park. We arranged our own water taxi passage back to Ayora.
It would seem reasonable for your company to refund the costs we paid in advance for that excursion that we did not recieve.
Apparently, Nicholas, who arranged our trip itinery, lodgings and excursions according to the criteria I had carefully explained to him regarding my wife’s physical disabilities, has not actually been to these Islands nor experienced the
excursions we were booked onto. If he had he might not have booked us onto the excursions with the very small boat transitions to the difficult shore landings and inaccessible lava rock trails.
The escorted taxi ride and escort on the Itabaca Ferry and bus to the airport was nice. As my wife was leaving the Baltra airport for home I was met by the Galapagos Aggressor dive boat staff for the rest of Galapagos adventure.
Now after spending two weeks in the Galápagos Islands and enjoying them fully I’ve returned safely home. It seems your firm overcharged us considerably for the trip you arranged for us. This may influence whether I can refer your services to anyone in the future.
Sincerely,
Jim Lipow
Riverside California

Hotel Reviews

Albemarle

Puerto Villamil

On the beach, near beachfront restaurants. Breakfast basic.

Authenticity & Character

Excellent room very comfortable

Location

On the beach and close to everything in town

Staff

The office was staffed except late at night to 630 in the morning.

Cleanliness & Comfort

Hotel Solymar

Galápagos

Waterfront. good breakfast poolside, harborside. One of the best in town except for maybe 2 ultra posh other hotels. Central location. We had to change to a second room upon arrival because the door knob on our original room was so loose it was about to fall off. The staff was very responsive to this issue and move us immediately.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Wildlife Encounter at Los Tuneles (Cabo Rosa)

Galapagos Islands

With a little effort the Galapagos park authorities could make the shore landing accessible for individuals with disabilities

Quality of Experience

Guides, Drivers and Staff

Transport

Snorkeling at Tortuga Bay

Puerto Ayora

The guide would wait 5 minutes and left us behind. What a jerk

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Experience the Pristine Beauty of Galápagos Islands: Discovering an Uninhabited Island

Puerto Ayora

The walking trail proved to be inaccessible to walkers with disabilities. Too bad because a hand crew could make it accessible in short order .

Quality of Experience

Food

The walking trail

Guides, Drivers and Staff

Transport

Free Morning Until Departure

Galapagos Islands

Ther was time for nothing before our departure to the airport

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Welcome to Santa Cruz Island: Highlands (Plant a Tree) & Charles Darwin Research Station

Puerto Ayora

There was no tree planting and no evidence of any tree planting before our visit. But the Darwin Center is a MUST VISIT part of a visit to Santa Cruz and PTO Ayora.

Our specialist, Huyen, was great to work with. She helped us take different pieces of different tours to come up with our own itinerary, move dates around, and answered all of our questions.

From the moment we landed in Hanoi, we felt well taken care of even if we were unable to communicate with the local drivers. All of the drivers and tour guides were friendly and on-time. When moving from one activity or guide to the next, we were always handed off to someone who would then take care of us.

Ha Long Bay was definitely a highlight of our trip. The views were amazing and we especially enjoyed kayaking between the rock formations. Plus we got to know other travelers on the ship. We were also pleasantly surprised by the large size of the cabin on the Swan Cruise ship.

In Ho Chi Minh City, we really enjoyed our food tour with Phat from Saigon Food Tour. He was fun and enthusiastic, and he took us to a couple places off the beaten path. The food was all delicious and we learned about the culture.

In Hoi An, highlights included a ride in a basket boat, a walking tour of the old town, and a hands on cooking class.

Though we had a couple of obligatory stops at the tourist centers where they try to sell you everything, I'm confident that I would not have been able to plan as successful a trip on my own.

Hotel Reviews

Calista Sai Gon Hotel

Hotel was clean and staff was friendly, but the hotel is in a very loud area and the windows do not block any of the sound.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Swan Cruise

This ship was really nice and the staff were very friendly. The rooms were bigger than we expected. Everything was well organized. We really enjoyed the kayaking between the rock formations. Would definitely recommend.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hoi An Rose Garden Hotel

Hoi An

Great hotel and friendly staff. We took advantage of the onsite spa.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

AMIRA HOTEL HANOI

This hotel was right in the heart of things, but wasn't noisy. Everything was clean and the staff were helpful.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Hanoi Cooking Class & City Tour

Hanoi

The city tour was OK. Our guide didn't seem to really have a plan so we wandered around aimlessly and he kept pointing out the same items at different stalls. Even after he asked if we were ready for lunch, we wandered around much longer than expected before finding a place to eat. I think it threw him off when we asked for local food and not a touristy restaurant. For the cooking class, the chef was great and we were definitely able to get hands on with making the delicious food. The location was a bit difficult for our driver to find. We weren't expecting a cooking class with just the two of us and we also didn't expect the driver and tour guide to stay with us the entire time.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Halong Bay - Hanoi - Fly to Danang, Transfer to Hoi An

Vietnam

Driver was excellent.

Guides, Drivers and Staff

Transport

Hoi An Cooking Class & Cam Thanh Fishing Village:

Hoi An

Excellent excursion. The cooking class was very fun and we enjoyed talking to the other participants. Not only did the chef show how to make the dishes, but there were several assistants to dummy-proof the hands-on part of the class. The food was very tasty. The basket boat ride was one of our highlights. There was clearly a standard agenda. Paddle, visit the professional boaters who could spin their boats very quicky, visiting the fishing man casting his net, visit the karaoke area, do some fishing, and visit the heart sculpture for pictures. Our boatman was super nice.

Quality of Experience

Guides, Drivers and Staff

Transport

Half day city tour to visit Hoi An Ancient Town

Hoi An

Troung was a great and very kind tour guide. She showed us all around the old town and gave us the history.

Quality of Experience

Guides, Drivers and Staff

Transport

Saigon By Night Food Tour - Experience Vietnam on Two Wheels (Small Group tour)

Ho Chi Minh City

Phat was a great food guide. He was fun and enthusiastic, and he took us to places off the beaten path.

Quality of Experience

Guides, Drivers and Staff

Transport

Cu Chi Tunnels and Ho Chi Minh City Tour

Ho Chi Minh City

This was an enlightening experience, but might not be worth the long drive to Cu Chi from HCMC. The city tour was good. The lunch was OK. Clearly all of the tour guides take their groups to Nam Du for lunch.

Quality of Experience

Food

Don't go to Nam Du restaurant.

Guides, Drivers and Staff

Transport

Hanoi - Halong Bay Cruise - Overnight on boat

Ha Long Bay

Highly recommend! Ha Long Bay is beautiful, the Swan Cruises ship was very nice, and the cabins were much bigger than expected. We really enjoyed kayaking between the rock formations as well as meeting other travelers. The guide on the ship was terrific!

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Across Portugal was fantastic! The tour groups they hired for us were all amazing! Everything went very smooth from planning to the day of.

Morocco is a beautiful country with amazing people. The trip was very memorable for us. It was a short and sweet trip. Hassan organized out trip well and was very accommodating to our request. Younes our driver and guide was very helpful and made us feel at home and kept looking out for our needs. Will def give him 5 star rating. The hotels and riad we stayed were gorgeous and the spa we ended our trip with was amazing. The whole trip was a charming experience.

Loved our guide when we visited Louvre!