Kimkim Trip Reviews

4.8
Based on 19,713 ratings
Read 19,713 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

100% would go back. This agency set up an amazing trip for us.
Morocco | Feb 9 - Feb 17, 2025

Lauren
Lauren H.
Chicago, IL | Reviewed on Mar 01, 2025
The whole trip turned out to be even better than expected. Megan was very responsive and made it easy to make adjustments to our itinerary that best fit our interests. Our driver Karim was there waiting for us at the airport and guided us throughout the whole trip. He got us everywhere safely and really made the trip more enjoyable. There were long stretches in the car getting to all the towns and he always made sure we were comfortable, had new water bottles everyday and answered all our... Read more

The whole trip turned out to be even better than expected. Megan was very responsive and made it easy to make adjustments to our itinerary that best fit our interests. Our driver Karim was there waiting for us at the airport and guided us throughout the whole trip. He got us everywhere safely and really made the trip more enjoyable. There were long stretches in the car getting to all the towns and he always made sure we were comfortable, had new water bottles everyday and answered all our questions about Moroccan culture and traditions during the drives. All our accommodations were very comfortable and ready for us when we arrived. Our reservations for hotels and guided tours were set up beforehand and we had no issues with them during the trip. Morocco was truly beautiful and so diverse going from dry desert, to mountains and forests. Better save extra room in the budget for all the amazing handmade goods you'll find throughout Morocco too. I would 100% go back and book with the same travel agency again.

Hotel Reviews
Radisson Blu Casablanca City Center
Casablanca
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Lina Ryad & Spa
Chefchaouen
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Maison Bleue And Spa
Fes
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Palais Sebban
Marrakech
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Ksar Sultan Dades
El Hart
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Madu Luxury Camp
Merzouga
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Hassan II Mosque
Hassan II Mosque
Morocco
Quality of Experience
Guides, Drivers and Staff
Transport
The Roman Ruins of Volubilis
The Roman Ruins of Volubilis
Morocco
Quality of Experience
Guides, Drivers and Staff
Transport
Tour Fes with a Private Guide
Tour Fes with a Private Guide
Fes
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Erg Chebbi to Fes by way of the Atlas Mountains
Erg Chebbi to Fes by way of the Atlas Mountains
Morocco
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Camel Trek into a Luxury Sahara Camp
Camel Trek into a Luxury Sahara Camp
Morocco
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Guided Hike in the Dades Valley
Guided Hike in the Dades Valley
Boumalne Dades
Quality of Experience
Guides, Drivers and Staff
Transport
Marrakech to  Boumalne Dades via Ouarzazate
Marrakech to Boumalne Dades via Ouarzazate
Morocco
Quality of Experience
Guides, Drivers and Staff
Transport
Dinner with a local family
Dinner with a local family
Morocco
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Tour Marrakech with a private guide
Tour Marrakech with a private guide
Marrakesh
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Megan Lower
Megan
Megan Lower
Local specialist in Massachusetts | Replied on Mar 22, 2025

Hi Lauren,

Thank you so much for the review! We're glad to hear that you had a wonderful time in Morocco. We'll definitely pass on your glowing review to Karim!

Thanks again!

Fabulous trip to Thailand
Thailand | Feb 11 - Feb 19, 2025

Mary
Mary L.
Chicago, IL | Reviewed on Mar 01, 2025
We have recently returned from a wonderful trip to Thailand that was made possible in large measure by kimkim and Tina, in particular. We were a group of 8 adult family members and Tina helped us plan a fabulous itinerary for Bangkok, Chiang Mai, and Phuket. Tina was very patient and accommodated our preferences and made changes or adjustments when needed. The guides in Bangkok (Lena) and Chiang Mai (Tana) were extremely knowledgeable and helpful and provided wonderful information about... Read more

We have recently returned from a wonderful trip to Thailand that was made possible in large measure by kimkim and Tina, in particular. We were a group of 8 adult family members and Tina helped us plan a fabulous itinerary for Bangkok, Chiang Mai, and Phuket. Tina was very patient and accommodated our preferences and made changes or adjustments when needed. The guides in Bangkok (Lena) and Chiang Mai (Tana) were extremely knowledgeable and helpful and provided wonderful information about history, temples and the general area. The hotels were all excellent and other activities (Bike tour in Bangkok; Elephant Sanctuary & Tea Plantation in Chiang Mai; Sea Kayaking in Phuket) all exceeded our expectations. We were very pleased with our experience and would not hesitate to use kimkim again for future travel. Highly recommend.

Local specialist: Tina Oo
Tina
Tina Oo
Local specialist in Thailand | Replied on Mar 03, 2025

Dear Mary,

Thank you so much for your thoughtful feedback. I truly appreciate the time you took to provide such a detailed review. I’m delighted to hear that you had a wonderful time in Thailand!

I hope we have the opportunity to welcome you again in the future.

Warm regards,
Tina

Beyond Expectations
Costa Rica | Feb 13 - Feb 21, 2025

Mark
Mark N.
Chicago, IL | Reviewed on Mar 01, 2025
I will start this review by saying this was one of the best trips overall that we have experienced. We had never worked with Kim Kim before so let's just say we were a little nervous. Everything was well planned and organized starting with Gustavo all the way through the planning process but you never know how things will go until that very first interaction at the airport. Well let's just say our flights were delayed on both ends and that's certainly no fault of Kim Kim. We obviously let the... Read more

I will start this review by saying this was one of the best trips overall that we have experienced. We had never worked with Kim Kim before so let's just say we were a little nervous. Everything was well planned and organized starting with Gustavo all the way through the planning process but you never know how things will go until that very first interaction at the airport. Well let's just say our flights were delayed on both ends and that's certainly no fault of Kim Kim. We obviously let the driver service in San Jose know that we would be late and once we landed in San Jose we were already in communication with each other so very comforting. From the moment of that first transport at the airport to all of the other transport throughout our 8 days, we were very pleased with the promptness, cleanliness, professionalism and bilingual abilities of all of our drivers. Our hotels(Hotel Presidente in San Jose, Arenal Kioro and Parador in Manuel Antonio were all great with the latter two having exceptional views. Hotel Presidente is in an urban area in close proximity to a lot of nearby activities so of course we didn't care about the views. All hotels were very clean and had great breakfast buffets. We only ate two other meals at the hotels during our trip. One dinner at Arenal Kioro was a seafood medley for two that probably could have satisfied a family of four. Our other meal was a quick grab at Parador which was just fine before our next tour time. All hotel staffs were courteous and bilingual so easy to communicate with during our stays. The three hotels were all very different with Hotel Presidente being in an urban setting close to major attractions which is what we wanted there. Arenal Kioro was on beautiful grounds more in a rain forest setting with sweeping views of the volcano. Parador took advantage of beautiful ocean views and definitely had more of a resort feel. There were many families there and maybe someday we'll come back with our own extended family as it seemed like a great place for both adults and children. All hotels were safe with appropriate security at all gates.
Before I review our activities, I just want to make a comment about Greg and others that we worked with in planning this trip. They were all excellent about keeping us informed as we did have a couple of cancellation issues. Greg either found us a beyond expectations alternative or promptly refunded us money, One of our concerns going into this trip was that we would largely be on our own once we got to Costa Rica. Let's just say that to the contrary, we felt Kim Kim was there every step of our trip.
Starting with the two activities we did not get to experience through no fault of Kim Kim. The second day of our trip we were supposed to go on a Costa Rican Culture and Cuisine Walk in San Jose. Greg let us know well ahead that the operator cancelled but in doing so refunded our our money and also arranged for a phenomenal alternative beyond our expectations. The only other activity that cancelled on our trip was on our very last day. Regarding Kids Saving the Rainforest Wildlife Sanctuary-Our transport never showed and we called the organization several times that morning. Our hotel staff even tried on our behalf and they never answered the telephone. Being that this was our last day, there was nothing we could do about an alternative but our money was promptly refunded . We still don't know what happened but it is what it is or Pura Vida.
Review of Activities-
Self-guided activities(Kim Kim did not schedule for us)-Nature walk in Ecological Park and Butterfly Park Danaus-This park was a pleasant enough walk but would not recommend it without a guide. Fortunately, the park staff realized after we returned from a fairly short walk that we probably did not take full advantage of the activity. A staff member was kind enough to take us back out to see sloths, caimans, and toucans although not a formal tour so our trip there would be more memorable. The second self guided trip we did was to the La Fortuna Waterfall. Doing this self-guided was just fine as it was basically a walk down 500 steps to the falls and then a swim. There are lockers near the entry, to store dry clothes so assuming someone can make the 500 step walk, it was fairly easy to do on our own and worth the trip. The third self-guided piece of our tour was to visit Manuel Antonio Beaches after the guided Manuel Antonio Nature walk. We basically stayed a couple of hours in the National Park to enjoy the beautiful beach. We found a quieter side of the beach after our tour and it was well worth spending that time there.

Wildlife Rescue Center Tour-San Jose-We found this to be a very relaxing introduction to the wildlife we would see throughout the rest of our trip. We would recommend this as it was not only enjoyable with our guide but also gave us an opportunity to see a caring organization rehab and take care of wildlife that will never be able to be reintroduced into the wild. Well worth it to see and a wonderful cause.
Nocturnal Frog Excursion and Traditional Costa Rican Dinner-La Fortuna. The night walk was easy to navigate and the guide was enthusiastic but we did not see much in the way of wildlife. We do realize that this is not a zoo so every night-wildlife observation will be different. The Costa Rican Dinner was excellent and the family was very hard-working and hospitable. Even though if the walk itself was not that great, the dinner more than made up for it and made the trip out here well worth it.
Arenal Volcano and 1968 Reserve Guided Hike-La Fortuna This was a great hike with a wonderful guide that stopped and spoke with us a number of times. Half the trail was easy to walk and navigate. The other half as we ascended through more of lava flow-rocky areas was a little more challenging. We certainly enjoyed but those with younger children or seniors with mobility challenges may find the second half of this walk difficult. I will also say that our guide took the extra step not only to provide us with fruit in the end but lay it out on a table and table cloth that was above and beyond our expectations.

Rio Penas Blancas Safari Float-La Fortuna
This was a very relaxing float down the river in a six person raft perfect after our hike in the am. The guide was great and there was really not any work to do other than the occasional paddle. The current really did the work. Although the wildlife that day wasn't particularly abundant, we did see sloths, monkeys, and a number of birds. Enjoyed the scenery and nature and would recommend this for a relaxing afternoon.

Sky Tram, Ziplines, and Skywalk Adventure-La Fortuna
We had a great trip with a lot of enjoyable activities but this was our favorite excursion. My wife was a little hesitant about the zipline. We have done them a few times in the past but it had been several years since our last one. Let's just say we both loved this activity as it was extremely safe and well organized. The staff also was sensitive to taking care of the younger ones in our group and would either assist them across or have them go together. The guided walk through the rainforest and over hanging bridges was extraordinary as well. It was an easy enough walk and a great way to get us out of the rainforest.
Coffee, Chocolate, and Sugar Cane Tour-La Fortuna
This was exactly we we expected and what we wanted on this afternoon. An educational and easy walk through sugar cane, cacao and coffee fields along with tastings along the way. The coffee and chocolate tastings were well done as they showed those important products to Costa Rica in their various processing stages.
Manuel Antonio Jungle Night Walk-This was probably the one activity during the whole trip that I'm not sure we could recommend. We realize that every night could be different in terms of wildlife you could see. The setting was a little strange as it was literally outside of a busy restaurant parking lot. With that said, certainly every portion of rainforest could be fascinating. As we walked through the forest, we mostly saw insects and spiders and although we all had flashlights to help spot, I'm not sure that our guide was all that excited to be on our tour. The walk was simple enough to navigate but we left the forest without seeing much at all. I guess we had higher expectations after our volcano walk of the fruit served at end but even that seemed like a less organized and not well-thought out presentation.
Manuel Antonio Nature Walk-We didn't realize how busy this park was but we had a guide that really made this tour special. He was enthusiastic, willing to take the time with us to take excellent pictures and he was an excellent spotter. He also was extremely personable not only with us but with other guides who clearly were keeping each other informed about wildlife sitings. This was also an A+ experience and highly recommended.
Catamaran Adventure with Barbecue-This was the largest group activity that we did the whole trip and as such could have been really chaotic. It was everything but chaotic and very well organized from start to finish. It was the only time that rain interfered at all with our trip but was not that big of a deal since there was more than adequate covered space on the boat. The only downside was that the boat parked a fairly long way from the snorkeling opportunity. We have snorkeled in the past so were looking forward to it but once we got there, it didn't quite seem worth the swim on a rainy choppy sea day. With that said, we know this wasn't a snorkeling trip and certainly enjoyed everything else about it. There was no skimping on drinks and food was great and served in a very organized way and we were truly amazed at how quickly that all the people on the boat got served. Add to that we saw a whale and dolphins and you have a very enjoyable trip and highly recommended.
The last activity review is not one that was recommended by Kim Kim and I appreciated your staff professionally telling me they did not have a recommendation for this activity. We were originally wanting to do a Las Dumas Mangrove boat tour but because of the tides and our schedule it could not be accommodated. I booked a Night Mangrove Safari Tour through trip advisor/Costa Rica Jade Tours not knowing what to expect. They picked us up promptly and took us to a boat dock where we had a private tour. There were other boats on the mangrove (Las Dumas) river that night with more passengers but we were by ourselves. Let's just say this trip was truly fascinating and an adventure at the same time. The driver and guide were able to spot some incredible snakes, birds, insects and small mammals. While we thoroughly enjoyed this excursion, it was a little on the rougher side and none-the-less could potentially be seen as less professional than everything else Kim Kim recommended to us. We also had dinner as part of this excursion and had a quick stop at a cute little restaurant with our guide in Quepos. Personally, I would highly recommend this tour but leave that up to your expert trip planners.
Thanks for the opportunity to provide you with our tour insights. We truly enjoyed working with you.

Our other day two activity in San Jose was the Wildlife Rescue Center.This was a truly relaxing and enjoyable experience and a great introduction into the wildlife we would be experiencing throughout the remainder of our trip. This is also a caring organization that is focused on the wonderful cause of rehabbing animals and taking care of those animals that could not be released in the wild. Definitely worth a visit.

Day 3-We did two self-guided trips in the morning and afternoon so Kim Kim did not arrange. The first was a self-guided walk through Ecological Park and Butterfly Garden Danaus. This was a pleasant and easy trail walk but I would definitely do a guided tour here because otherwise you will miss much of it. We finished after a short time on the trail and I think the staff realized that we missed much of the experience. A staff member kindly took us back out to see caimans, sloths and toucans that we would have otherwise missed. We really appreciated their kindness towards us. We also did a self-guided tour of the La Fortuna Waterfall. Assuming that you can do the 500 steps, this was certainly worth it. They have lockers to store dry clothes if you want to swim at the base of the falls. This is something you can do self-guided.
Nocturnal Frog Excursion and Traditional Costa Rican Dinner-The frog excursion itself was little disappointing since we only saw two frogs on the hike. However, we know that this is not a zoo so some nights, I'm sure you would see more wildlife than others. The dinner afterward however was fantastic and the hosts were great so that in itself made this a worthwhile time investment.

Hotel Reviews
Parador Nature Resort & Spa
Manuel Antonio

Parador Nature Resort & Spa was a fine choice for us. We understood that it was a more family-oriented hotel and did not mind having children around at all. The hotel offered a beautiful view of the ocean and the bay, which was a big plus for us. We had one meal there, and it was a very nice experience. Overall, it met our needs well.

Arenal Kioro Suites & Spa
Fortuna

Arenal Kioro Suites & Spa in La Fortuna offered us a beautiful balcony hotel with stunning views. The staff was accommodating, and the grounds were extraordinarily beautiful, situated in the rainforest jungle area, enhancing our experience. We enjoyed breakfast at the hotel, and there was one memorable meal there as well. It was truly a great stay.

Hotel Presidente
San José

Hotel Presidente in San José was perfect for our situation. We loved its central location as we planned to explore the city on foot, except for a morning tour. The transportation picked us up on time without any issues. The accommodations were clean, and the staff was extremely accommodating. Even though it's in the middle of the city, which means the surroundings weren't spectacular, it suited our needs perfectly.

Local specialist: Gustavo Camperos
Gustavo
Gustavo Camperos
Local specialist in Kimkim HQ | Replied on Apr 02, 2025
Hello Mark 🇨🇷 Thank you so much for sharing such an incredibly detailed and thoughtful review of your trip to Costa Rica! It truly means the world to me and the team to read your reflections, and I can tell how much care you took in putting it all together. I wanted to make sure I took the time to read every word carefully, which is why my response is a little delayed. But trust me, it was worth it to absorb all of the wonderful feedback you’ve shared fully. I’m so grateful for the trust you... Read more

Hello Mark 🇨🇷

Thank you so much for sharing such an incredibly detailed and thoughtful review of your trip to Costa Rica! It truly means the world to me and the team to read your reflections, and I can tell how much care you took in putting it all together. I wanted to make sure I took the time to read every word carefully, which is why my response is a little delayed. But trust me, it was worth it to absorb all of the wonderful feedback you’ve shared fully. I’m so grateful for the trust you placed in us and for the opportunity to be a part of such a memorable adventure in your life!

It warms my heart to hear that this was one of your best trips overall! I’m so glad to know that everything—from the airport pickup to the transport and the hotels—met your expectations. I’ll be sure to pass along your kind words to Greg and the rest of the team. It’s always so rewarding to hear that our travelers felt supported every step of the way, especially when unexpected changes, like cancellations, happen. I’m pleased to hear that the alternatives we arranged for you went beyond your expectations! It sounds like your time in Costa Rica was filled with a wonderful mix of adventure, relaxation, and breathtaking views. Your descriptions of the different hotels made me smile, and I’m so happy to know that each one had something special to offer, whether it was the urban charm of Hotel Presidente or the serene beauty of Arenal Kioro and Parador.

I also want to thank you for your honest and insightful thoughts on the activities. I completely understand that sometimes things don’t go as planned, and I really appreciate your understanding and positive attitude toward the few hiccups along the way. Your feedback on the excursions, especially the Wildlife Rescue Center, Nocturnal Frog Excursion, and the Sky Tram adventure, is so valuable to us. I’m thrilled to hear that some of the moments that stood out most to you were the ones where you were able to connect with the natural beauty of Costa Rica. Your suggestions on things like the self-guided walks and tours will definitely help other travelers as well!

Mark, it’s been such a pleasure working with you and getting to know you throughout this planning process. I’m beyond grateful for the opportunity to create this trip for you, and I truly hope we can work together again in the future. Costa Rica will always have a special place for you, and I’ll be here whenever you’re ready to return—whether it’s with extended family or just for another adventure of your own. Thank you again for taking the time to share your experience in such a thoughtful way. Pura Vida, and I hope to see you again soon! 🍃🦥

Most definitely go to Portugal with the help of Across Portugal
Portugal | Feb 14 - Feb 25, 2025

Jill
Jill C.
Denver, CO | Reviewed on Mar 01, 2025
João from Across Portugal did a fantastic job helping us plan our 12-day vacation in Portugal. In the planning stage he offered suggestions after listening to our needs and preferences. We emailed back and forth until we had the perfect trip for us. Then Across Portugal did all the booking and sent a detailed itinerary to review.
Once we were in Portugal, everything went like clockwork. We had a walking tour of Lisbon with Anna, who had lots of history and contemporary information to...
Read more

João from Across Portugal did a fantastic job helping us plan our 12-day vacation in Portugal. In the planning stage he offered suggestions after listening to our needs and preferences. We emailed back and forth until we had the perfect trip for us. Then Across Portugal did all the booking and sent a detailed itinerary to review.
Once we were in Portugal, everything went like clockwork. We had a walking tour of Lisbon with Anna, who had lots of history and contemporary information to share with us. Our driver, Carlos, was with us several times during the trip and we had lots of opportunities to learn about his country from him. We felt safe in his hands and enjoyed his company. He also gave us good suggestions for places to eat.
Another highlight of the trip was our cooking lesson in Tavira with Inez and Mariana. We loved visiting their farm and learning to cook cataplana and other delicious traditional Portuguese dishes. We wished we had more time to explore Tavira. It is a much smaller town than the other places we stayed.
João checked in with us each day to tell us what to expect and make sure all was going well. He rebooked a cancelled boat excursion before we even knew it happened! The joys of having an in-country travel agent!
In sum, I highly recommend Across Portugal, João in particular, to help you plan and execute a magnificent vacation in beautiful Portugal!!!

Hotel Reviews
Estoril Vintage Hotel
Estoril

This gorgeous small hotel was the best of the best. The staff makes every effort to help you feel at home and every detail was considered in planning and decorating. Every where you look you find something beautiful. The restaurant was excellent and the location was convenient to everything we wanted. The terrace overlooking the water was unforgettable. Nothing better than sitting there, sipping a drink and watching the waves.

Authenticity & Character
Feels like a gorgeous, stately old home, which is what it was.
Location
We didn’t have a car and loved the short walk to the beach promenade which seemed to go for miles. Stunning neighborhood also.
Staff
Attentive and warm and helpful.
Cleanliness & Comfort
Perfectly maintained
Pousada Convento
Tavira

We were only here one night and wished it could have been longer.

Authenticity & Character
It survived the earthquake of 1755 and is a gorgeous building. Lots of space.
Location
Tavira seems like a cozy small town. The pousada is at the top of a hill next to a beautiful garden.
Staff
Cleanliness & Comfort
Casa Mãe Lagos
Lagos

This hotel is unusual for us. We stayed in the minimalist rooms and enjoyed the care with which they were furnished and decorated. The balcony was an enjoyable place to relax. We loved the restaurant and the wellness drinks on offer! Dinner was excellent as were the breakfasts. The beauty of Casa Mae is also outside of their buildings. The garden is a centerpiece, even in February and the pools look enchanting, although it wasn’t warm enough for us to be tempted.

Authenticity & Character
Quite unusual compound of buildings and gardens. All renovated with care and creativity.
Location
The hotel has a great location inside the historic wall on a hill above the center of town. It was an easy walk to the water, shops, and restaurants and it was very quiet at night.
Staff
Everyone was very friendly and helpful. Solange, Barbara and Candela stand out.
Cleanliness & Comfort
In a minimalist room a traveler must work a bit to keep things tidy. Each day the housekeeper would have everything in order for us!
Heritage Avenida Liberdade
Lisboa

Lovely boutique hotel located perfectly in historic Lisbon. Great staff, delicious breakfasts, beautiful decor. Everyone was friendly and helpful

Authenticity & Character
Warm and friendly
Location
Walk to shops, restaurants, historic sections of town and the metro.
Staff
Greeted us every time we came in the door with smiles and words expressing interest in us.
Cleanliness & Comfort
Everything was clean and comfortable
Activity Reviews
Embark on a Flavorful Cooking Class with a Meal at the Farm
Embark on a Flavorful Cooking Class with a Meal at the Farm
Portugal

This was our favorite experience of the whole trip. These families are working hard to create a sustainable organic farm, raise their children and earn a living. They are so proud of their home, their property and products. It was an inspiring evening. We had a great time cooking and chatting and eating.

Quality of Experience
Amazing farm and home.
Food
Traditional cataplana main course with fried goat cheese starter and light dessert I can’t remember the name of.
Guides, Drivers and Staff
Great chef Inez! She explained the chemistry of our cooking method.
 Exclusive Panoramic Boat Tour to the Ponta da Piedade Caves
Exclusive Panoramic Boat Tour to the Ponta da Piedade Caves
Portugal

We do a lot of personal boating, so we weren’t sure how much we would enjoy this. However, it was a lot of fun and really special to see the rocks and cliffs from the water side. The guides on the boat were safe and entertaining.

Quality of Experience
Guides, Drivers and Staff
Transport
Unveil the Fairytale Villa of Sintra with a Private Driver Service
Unveil the Fairytale Villa of Sintra with a Private Driver Service
Portugal

This is a crowded tourist spot even in February. The drive up the mountain is interesting!

Guides, Drivers and Staff
Carlos knew some tricks to avoid the crowds and make the best of the day’s experiences. We were glad we listened to him
Transport
When we weren’t walking or on a train, we were driven by Carlos in his immaculate Mercedes van. Smooth and quiet on the highway.
Immerse Yourself in the Portuguese Culture by Experiencing a Fado Dinner
Immerse Yourself in the Portuguese Culture by Experiencing a Fado Dinner
Portugal

If you haven’t seen and heard fado, you must. The guitar playing is amazing but I can’t quite relate to the singing style.

Quality of Experience
Food
The food was really pretty good for a dinner theatre experience.
Lisbon's Historic Odyssey on a Private Walking Tour & Tastings
Lisbon's Historic Odyssey on a Private Walking Tour & Tastings
Lisbon

Anna was full of information. She tailored the walking experience to our needs. Answered all our questions and was fun to be with.

To Eat Suggestion: Cervejaria Trindade
To Eat Suggestion: Cervejaria Trindade
Lisbon
Local specialist: João Branco
João
João Branco
Local specialist in Lisbon | Replied on Mar 01, 2025

Hey Jill,
Thank you so much for your kind words and wonderful review on our service regarding your recent trip to Portugal!
I am super happy to know you had a great time - that is the most important :)
Hope to welcome you back soon.
Your friend in Portugal - João

Mixed experience
Vietnam | Feb 5 - Feb 16, 2025

Sandy
Sandy C.
San Jose, CA | Reviewed on Mar 01, 2025
Long was responsive only at the beginning of planning. We have a lot of confusion regarding meals included vs meals reserved. We had three full days in Cambodia but only one full day planned activity and two night activities. Fortunately the guide (Vibal ) and driver (Sofar) were excellent and they made themselves available to us the entire time and took us to places not included in the planning. We were anxious about our activities in Siem Reap and Vibal on the first meeting already... Read more

Long was responsive only at the beginning of planning. We have a lot of confusion regarding meals included vs meals reserved. We had three full days in Cambodia but only one full day planned activity and two night activities. Fortunately the guide (Vibal ) and driver (Sofar) were excellent and they made themselves available to us the entire time and took us to places not included in the planning. We were anxious about our activities in Siem Reap and Vibal on the first meeting already reassured us he will take us to wherever we want to go. They gave us the best moments in our trip with excellent service and hospitality. Kudos to this team.
In Vietnam we were thankful to have the driver took us to the restaurant Gia because if we had to call taxi as suggested by Long it would have been a very nerve wrecking experience.
The recommendation of Gia restaurant was of questionable value. I would prefer a restaurant that serves classic Vietnamese meals that one that serves molecular gastronomy type of food. Also it would have been nice to be told that the meal will be 3-3.5 hours and that it will cost around $150 per person. It was presented as if the meal was included and caused confusion to all of us. Did the local tour group get a kick-back from this recommendation?

Hotel Reviews
Tam Coc Garden Resort
Ninh Binh
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Almanity Hoi An Wellness Resort
Hoi An

The rooms we got from the tour group were quite dated and inconvenient.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Long Dao
Long
Long Dao
Local specialist in Vietnam | Replied on Mar 27, 2025
Dear Cindy, Thank you for your feedback. We're glad you enjoyed Vibal and Sofar’s excellent service in Cambodia. We apologize for any confusion regarding meals and itinerary planning—we’ll work on improving clarity. Regarding the restaurant recommendation, we regret it didn’t meet your expectations. We always aim to offer unique experiences, but we’ll ensure better transparency on dining options, costs, and styles. Rest assured, our suggestions are made with our guests’ best interests in... Read more

Dear Cindy,

Thank you for your feedback. We're glad you enjoyed Vibal and Sofar’s excellent service in Cambodia. We apologize for any confusion regarding meals and itinerary planning—we’ll work on improving clarity.

Regarding the restaurant recommendation, we regret it didn’t meet your expectations. We always aim to offer unique experiences, but we’ll ensure better transparency on dining options, costs, and styles. Rest assured, our suggestions are made with our guests’ best interests in mind.

We appreciate your insights and hope to serve you better in the future.

Best regards,
Long Dao from Realistic Asia

Dream trip come true!
New Zealand | Feb 4 - Feb 25, 2025

Clara
Clara L.
Seattle, WA | Reviewed on Mar 01, 2025
My trip to New Zealand was magical and everything I dreamed of! My local specialist Paula, and the others at Southern World, were helpful, professional, gave lots of attention to detail, and went above and beyond to make sure I was taken care of. I appreciated not only all the support, but the suggestions for itinerary and activities since it was my first time visiting New Zealand and I was traveling solo. Paula was also helpful in figuring out ways to stay within my budget. Overall a... Read more

My trip to New Zealand was magical and everything I dreamed of! My local specialist Paula, and the others at Southern World, were helpful, professional, gave lots of attention to detail, and went above and beyond to make sure I was taken care of. I appreciated not only all the support, but the suggestions for itinerary and activities since it was my first time visiting New Zealand and I was traveling solo. Paula was also helpful in figuring out ways to stay within my budget. Overall a positive experience and I would definitely recommend Paula and/or Southern World to help with a trip to New Zealand or Australia.

Local specialist: Paula Adams
Paula
Paula Adams
Local specialist in California and Australia | Replied on Mar 03, 2025

G'day Clara,

Thank you so much for taking the time to share your feedback about your recent trip with me. I truly appreciate your kind words and delighted to hear that you had a wonderful experience. I admired your bravery in self-driving in New Zealand solo and happy I had a small part in the planning process. :)

Your review means a lot to me, and it helps us continue to provide exceptional service to valued clients like you.

I'm looking forward to assisting you with your next adventure in the South Pacific!

Best regards,
Paula
(951) 264 6300
[email protected]

Our trip to CR was amazing. Bryan at Kimkim a...
Costa Rica | Feb 1 - Feb 14, 2025

J
James W.
Canada | Reviewed on Mar 01, 2025
Our trip to CR was amazing. Bryan at Kimkim and Nancy and Wilman at Serendipity Adventures did a great job planning and executing our trip.
The Zip line in La Fortuna was a real highlight. Our transfers were always on time, comfortable and we felt safe at all times. Our accommodations were wonderful and the food was excellent. The nature walk in Manuel Antonio park was amazing. Our guide had a telescope and knew all the right places to look for birds and animals.
Serendipity also arranged...
Read more

Our trip to CR was amazing. Bryan at Kimkim and Nancy and Wilman at Serendipity Adventures did a great job planning and executing our trip.
The Zip line in La Fortuna was a real highlight. Our transfers were always on time, comfortable and we felt safe at all times. Our accommodations were wonderful and the food was excellent. The nature walk in Manuel Antonio park was amazing. Our guide had a telescope and knew all the right places to look for birds and animals.
Serendipity also arranged a side to Paos volcano at the end of our trip. It was amazing since the clouds lifted and we got to see the entire crater and lake!
We also thoroughly the rafting trip in La Fortuna and the cooking class in Manuel Antonio Park area.
We highly recommend a trip to Costa Rica and thank Kimkim and Serendipity for all their work to make our trip highly memorable.

Hotel Reviews
Studio Hotel
San José

This hotel is out of town near the airport. It is an excellent choice when travelling the next day to the airport. Good restaurants nearby and the decor (sculptures and paintings) are amazing. You will need a taxi to get to the big shopping mall - Multi- Plaza. Staff friendly and very knowledgeable about the surrounding area with things to do. Highly recommend.

Hotel Costa Verde
Manuel Antonio

the hotel is built into the side of a mountain that overlooks the Pacific Ocean. The views are amazing. Sunsets on the deck off the swimming pool are stunning. Enjoy a beverage and watch the sun go down over the Pacific ocean. The rooms are spacious and clean. staff friendly and accommodating to all our needs. Highly recommend. One other thing - there is a lot of steep walking on the property and down to the beach area. Use the local bus to manage the trip down and back from the beach.

Arenal Manoa & Hot Springs
Fortuna

The views from most everywhere on the property were stunning. The food especially the breakfasts were delicious and varied. We were there for 5 days. The staff were friendly and always accommodating. We highly recommend staying with them

Hotel Presidente
San José

This a great hotel in the heart of San Jose. great for walking around the City Centre. our rooms were spacious and the breakfasts were wonderful.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Local Flavors Cooking Experience
Local Flavors Cooking Experience
Manuel Antonio

We had a great time and lots of laughs. The end result of chicken, vegetables and salsa was delicious. Knowledgeable instructors and a good group of people. Lots of fun.

Manuel Antonio National Park Nature Hike
Manuel Antonio National Park Nature Hike
Manuel Antonio

Our guide had a telescope and tripod and we were able to see more animals and birds than with the naked eye. The guides work together to point out different "sitings" of wild life. Excellent tour and we would highly recommend it. The walk is generally flat and easy to navigate.

Coffee & Chocolate Tour
Coffee & Chocolate Tour
Costa Rica

Learned a lot about the best way to make a great cup of coffee. Yen our guide made the tour interesting and informative. We thoroughly enjoyed our visit to the coffee and chocolate planation!

Río Peñas Blancas Safari Float Experience
Río Peñas Blancas Safari Float Experience
Arenal/La Fortuna

Lots of fun. Our guide was very knowledgeable and pointed out lots of birds, animals and a few alligators during our ride.

Ecological Park & Butterfly Garden Nature Walk
Ecological Park & Butterfly Garden Nature Walk
Arenal/La Fortuna
Arenal Hanging Bridges Walk
Arenal Hanging Bridges Walk
Arenal/La Fortuna

Great walk through the rainforest. Lots of birds and animals. The hanging bridges are a fun walk!

Local specialist: Bryan Leon
Bryan
Bryan Leon
Local specialist in Cartago, Costa Rica | Replied on Mar 01, 2025

Dear James!

Thank you for sharing your amazing experience! I’m thrilled you enjoyed the zip line, nature walk, rafting, and cooking class, and that the clouds lifted for your Poás Volcano visit—what a special moment!

We’re so glad you felt safe and well taken care of. Thank you for trusting Kimkim and Serendipity Adventures. If you ever return, we’d love to help plan another unforgettable trip!

Pura Vida,
Bryan Leon,
Serendipity Adventures, Costa Rica🌋

A Fabulous Trip in Costa Rica
Costa Rica | Feb 10 - Feb 26, 2025

Genevieve
Genevieve B.
Canada | Reviewed on Feb 28, 2025
Our drivers and our guides were all very polite and pleasant. I enjoyed all of our boat rides viewing wildlife and learning about the different species. We loved our little cabin at Mawamba lodge. We learned about the beautiful yellow tailed oropendulas and their interesting sound. They had nests right in our trees so we had their company all day long. Then we liked our little cabin at Mirades Arenal, really enjoyed the Arenal sunset cruise. We also loved the boat ride in Canó Negro. Then,... Read more

Our drivers and our guides were all very polite and pleasant. I enjoyed all of our boat rides viewing wildlife and learning about the different species. We loved our little cabin at Mawamba lodge. We learned about the beautiful yellow tailed oropendulas and their interesting sound. They had nests right in our trees so we had their company all day long. Then we liked our little cabin at Mirades Arenal, really enjoyed the Arenal sunset cruise. We also loved the boat ride in Canó Negro. Then, staying at the Karahe by the ocean was very nice but very hot!! The capuchin monkeys hung around all the resort. It was so entertaining to watch them!! So it was a very memorable trip. We’re just home and it feels like it was all a dream!! What stands out the most to me was my beautiful birthday dinner with champagne on the Katonga, the floating restaurant going down the river, with soft music playing, seeing all the lights of Tortuguero. Your company gifted us with that and we won’t forget it. Thank you so much! And thank you Gustavo for being so patient and knowledgeable with me to plan this trip. We love you all! ♥️

Local specialist: Gustavo Camperos
Gustavo
Gustavo Camperos
Local specialist in Kimkim HQ | Replied on Feb 28, 2025

Hello Genevive!

Thank you so much for taking the time and effort to write these words. As you know, we were looking forward to having you in Costa Rica, and hearing that it was all you dreamed of is truly rewarding.

We hope that your time boating in the canals was specialize great and that you can remeber this experience for years to come 💛

Another excellent kimkim.com trip - Chile was Amazing
Chile | Feb 12 - Feb 25, 2025

Kimberly
Kimberly B.
Hurlock, MD | Reviewed on Feb 28, 2025
As always with kimkim.com the planning and communication for our Chile trip was excellent. Tamer listened to what we wanted to see and do and made good suggestions for additions like fishing on the river. He took into account the limitations of our group and made sure our guides were well informed. We especially appreciated the responsiveness to our questions during the trip and the coordination for our transports and excursions. Read more

As always with kimkim.com the planning and communication for our Chile trip was excellent. Tamer listened to what we wanted to see and do and made good suggestions for additions like fishing on the river. He took into account the limitations of our group and made sure our guides were well informed. We especially appreciated the responsiveness to our questions during the trip and the coordination for our transports and excursions.

Hotel Reviews
AKA Patagonia
Puerto Natales

We didn't stay at this hotel. I put the rating in just to get through the review. We stayed at the Best Western Patagonia. It was a very good choice.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Rio Serrano
Torres del Paine

This hotel is perfection, from the staff, to the views, to the meals and the common areas, it is first class. We were recommended to get the full board plan which was all inclusive breakfast, lunch, dinner and drinks. It was excellent.

Authenticity & Character
It made you feel like you were in the middle of Patagonia with every view. Horses wandering through the property, riding available on site, birding from your chair!
Location
Perfect location in the park. Easy to get everywhere. Views of the mountains from everywhere in the hotel were breathtaking and ever changing.
Staff
Smiling, courteous service. Anticipating your every need.
Cleanliness & Comfort
Spotless everywhere including pool, spa, common areas.
Hotel Alma Sur
Punta Arenas

Comfortable, helpful staff and nice common areas with plenty of seating. Breakfast was good and the restaurant served 3 meals a day.

Authenticity & Character
Felt like a locally owned place, not a big US hotel!
Location
Just a 10 minute walk from town, near many restaurants and safe.
Staff
Super nice, helpful with storing luggage and answering questions
Cleanliness & Comfort
Rooms were clean and well equipped, beds and pillow very comfy
Solace Puerto Varas
Puerto Varas

Conveniently located just up the hill from town. Walkable to the lake, many restaurants and shopping.

Authenticity & Character
Beautiful location and property, could use better outdoor seating and make better use of their gardens. When the hotel was busy, there ae limited places to gather.
Location
Quiet and central
Staff
Always happy to make recommendations and reservations.
Cleanliness & Comfort
Rooms were nice size and comfortable. Carpets and bathroom could use upgrading.
ICON Hotel
Santiago

Excellent location, cool vibe, rooftop pool and restaurant with good food and live music. Service was top notch and rooms were comfortable.

Authenticity & Character
Modern and filled with video and are of Chile
Location
Walkable to many restaurants, shopping and activities. We felt safe and connected to the city.
Staff
Very responsive when my luggage didn't arrive and I needed to be contacted while on an excursion. Service with a smile and excellent English speakers.
Cleanliness & Comfort
Activity Reviews
Full Day Private tour -  Visit Grey Glacier and Hike to Paine Grande
Full Day Private tour - Visit Grey Glacier and Hike to Paine Grande
Chile

We did not end up taking this trip. The hike was going to be too difficult for us and the weather too rainy and cold. I had been advised by Tamer that because it was a private tour, we could customize the hike to meet our needs. I don't think he realized we would have been dropped off on an island and once the boat would have dropped us off, we would have had to stay on the island our in the elements for 8 hours until the boat came bak to get us. Our local coordinator Jose Luis made us aware of the situation, that there was not way to do a gentle hike and so we didn't get to go. I'm sure it's a great trip but it is difficult and remote with no flexibility to adjust for an easier trek. It never should have been recommended to us.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Torres del Paine National Park - Private Panoramic Tour
Torres del Paine National Park - Private Panoramic Tour
Chile

Joaquin gave us a comprehensive tour of the park, beyond all expectations.

Quality of Experience
Every changing weather and wind made Joaquin's experience as a guide so important. We had plenty of opportunity to walk and explore at a pace that was just right for our group.
Food
Provided by hotel in a box lunch
Guides, Drivers and Staff
Joaquin was driver and guide and did an excellent job of telling us stories, answering questions and keeping us safely on the road!
Transport
super comfy van w captains seats
Explore Punta Arenas
Explore Punta Arenas
Punta Arenas

We learned a lot about the town, the history, the amazing cemetery and the explorers. Always a good way to be introduced to a new area.

Quality of Experience
Super windy day and the driver and Joaquín took very careful care of us
Guides, Drivers and Staff
Knowledgeable, clearly have a deep interest in history and culture, kind and helpful
Transport
Magdalena Island - Penguin Encounter Half Day Tour
Magdalena Island - Penguin Encounter Half Day Tour
Chile

An amazing adventure to experience magellanic penguins. Excellent boat ride with dolphins and sea lions.

Quality of Experience
On time, well guided and breathtaking closeness to the penguins and gulls
Guides, Drivers and Staff
Transport
Fishing in Maullin River - Half-Day (October to May)
Fishing in Maullin River - Half-Day (October to May)
Puerto Varas

Mateo and Paulo were amazing guides and fishing instructors. We had a beautiful sunny day on the river, learned to fish for trout and loved the whole excursion.

Quality of Experience
Unique float boat with guide navigating the river while we fished. Beautiful river with jungle on both sides!
Guides, Drivers and Staff
Very patient teaching us and helping us catch fish! Provided us a yummy lunch and drinks. Know so much about the ecology, flora and fauna and fish
Transport
Safe and fun
Full Day Private Tour to Chiloe  - The Island of the Legends
Full Day Private Tour to Chiloe - The Island of the Legends
Puerto Varas

Chiloe is interesting with a few historical attractions to see but they are very spread out once you get to the island and it is a VERY long drive. We wouldn't recommend it for a day trip.

Quality of Experience
I'm not sure other and its too long in the car for a day trip. We had a wonderful lunch experience at Mercado Delcahue watching our meal be prepared by a local family. It was delicious.
Guides, Drivers and Staff
Guide, driver and transport were great.
Transport
Very comfortable
Visit the Saltos del Petrohue - Todos Los Santos Lake  & Osorno Volcano
Visit the Saltos del Petrohue - Todos Los Santos Lake & Osorno Volcano
Chile

Excellent group tour, great timing to visit each place and enjoy the scenery.

Quality of Experience
Javier was very good and I highly recommend this trip.
Guides, Drivers and Staff
Javier was excellent, knowledgeable and a good communicator. Kept us to a good schedule.
Transport
It was a very nice van but The van was over crowded with 1 extra person jammed in the back seat. Those in the back couldn't understand Javier over the mic system.
Wine Tasting, Valparaiso and Viña del Mar- Private Tour
Wine Tasting, Valparaiso and Viña del Mar- Private Tour
Santiago

Juanito was kind and knowledgeable about our location and the area we visited. He didn't seem to know that we were having a wine tasting in the afternoon and had to set it up on the fly. This is a very long day in the car with not enough time to get out and walk the city / town.

Quality of Experience
Juanito was a good guide but his van was not good. If using him again, have an another driver. Janet's English and knowledge was fine and he was helpful and fun.
Guides, Drivers and Staff
When he talked while driving he slowed down ALOT on the highway. On the way home. he drove very fast and in the right lane scared us with a swerving to miss a slow vehicle.
Transport
The van was old, uncomfortable and didn't feel very safe on the highway. Had a low tire and this wasn't the first time it was low.
Chilean Food Tour & Picnic with a View of Santiago
Chilean Food Tour & Picnic with a View of Santiago
Santiago

Angel was an excellent guide. We enjoyed the walking through the market, tasting local foods and the grand finale wine and local snacks on the hill overlooking the city. We learned a lot about the culture and Santiago in our very first day.

Quality of Experience
Professional, knowledgeable and fun!
Food
Local, fresh and yummy
Guides, Drivers and Staff
Thoughtful and very interesting
Transport
Comfortable and safe
Local specialist: Tamer B. Obeid
Tamer B.
Tamer B. Obeid
Local specialist in Quito & Santiago | Replied on Mar 03, 2025

Hi Kimberly,
Thank you so much for this beautiful review.
It was great to follow you during your trip and see your photos :)
I can see you had a memorable time and experience, and that is a big present for us.
Kind regards,
Riwal :)

We decided to book our trip to Morocco with K...
Morocco | Feb 11 - Feb 18, 2025

VICTOR
VICTOR N.
Atlanta, GA | Reviewed on Feb 28, 2025
We decided to book our trip to Morocco with KimKim not knowing what to expect, and the result experience could not have been more wonderful. From the start, Hamza was able to guide us seamlessly through the itinerary after we stated the cities we wanted to visit. Hamza was able to change the itinerary several times to accommodate our needs. After arriving in Marrakesh, our in-country advisor, Said, was always available on WhatsApp to listen to our needs and concerns. The drivers, Soufian... Read more

We decided to book our trip to Morocco with KimKim not knowing what to expect, and the result experience could not have been more wonderful. From the start, Hamza was able to guide us seamlessly through the itinerary after we stated the cities we wanted to visit. Hamza was able to change the itinerary several times to accommodate our needs. After arriving in Marrakesh, our in-country advisor, Said, was always available on WhatsApp to listen to our needs and concerns. The drivers, Soufian and Ibrahim, were always on time, professional, and extremely courteous. The vehicles were new and comfortable, and the accommodations in Riads (versus hotels) were fantastic. We did not hire tour guides because we wanted to tour the cities on our own schedule, which worked perfectly for us. I strongly recommend KimKim for booking your trip to Morocco and having a trouble-free, fantastic vacation experience.

Hotel Reviews
Riad Mokhtar Tanger
Tangier
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Taj Chefchoaune Luxury Hotel and Spa
Chefchaoun

Unbelievable. The views were spectacular.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Salam Fes
Fes
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Le Bedouin Agafay
Agafay
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Palais Sebban
Marrakech
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
 Fes to Chefchaouen via Meknes & Volubilis
Fes to Chefchaouen via Meknes & Volubilis
Morocco

Beautiful drive through changing landscapes

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Hamza EL Asely
Hamza
Hamza EL Asely
Local specialist in Marrakech | Replied on Apr 07, 2025

Hi Victor,

Thank you so much for your thoughtful review! It was truly a pleasure helping you plan your adventure in Morocco, and I’m so happy to hear that everything, from the itinerary adjustments to the seamless in-country support, made for a fantastic experience. Said, Soufian, and Ibrahim will be pleased to know they helped make your journey smooth and enjoyable!

Your kind recommendation means the world to us! If Morocco ever calls you back, we’d be more than happy to help craft another amazing journey!

Wishing you many more wonderful adventures ahead!

Cheers,
Hamza

Father & Son Winter Spain Getaway!
Spain | Feb 21 - Feb 26, 2025

Cesar
Cesar A.
Ada, MI | Reviewed on Feb 28, 2025
First I want to thank Raquel for planning this wonderful trip, everything went as planned. It was beyond our expectation. Very organized, sites are fantastic, the best! The hotels are superb within walking distance to anywhere. We were also able to experience to dine at a Michelin restaurant which is one block from our hotel in Madrid. The guides were amazing, very friendly, knowledgeable. Amara in m Madrid for the tapas tour, Gaza very informative, and helpful, Rocio in Alhambra... Read more

First I want to thank Raquel for planning this wonderful trip, everything went as planned. It was beyond our expectation. Very organized, sites are fantastic, the best! The hotels are superb within walking distance to anywhere. We were also able to experience to dine at a Michelin restaurant which is one block from our hotel in Madrid. The guides were amazing, very friendly, knowledgeable. Amara in m Madrid for the tapas tour, Gaza very informative, and helpful, Rocio in Alhambra knowledgeable as well. And of course Ramon who took us to El Caminito del del Rey which I been dreaming of hiking! We rate this trip 10 out of 10. Really fantastic, we are very satisfied.

Hotel Review
NH Málaga
Málaga

Beautiful modern, close to everything we need to be.

Authenticity & Character
Modern
Location
Location
Staff
made us feel welcome! Very nice, helpful!
Cleanliness & Comfort
Everything
Activity Reviews
A Free Day to Explore Málaga & Beyond
A Free Day to Explore Málaga & Beyond
Málaga

Nice to walk around the city. Lots to explore. Again food are excellent

Private Transfer {{start_location}} to {{end_location}}, Hike the Caminito del Rey
Private Transfer {{start_location}} to {{end_location}}, Hike the Caminito del Rey
Spain

Experience of a lifetime! If you like hiking, this is unique.

Discover Granada’s Iconic Alhambra & Generalife Gardens
Discover Granada’s Iconic Alhambra & Generalife Gardens
Spain
An Afternoon of Flamenco in Granada’s Traditional Patio
An Afternoon of Flamenco in Granada’s Traditional Patio
Granada
Walking Madrid’s Old Town
Walking Madrid’s Old Town
Madrid
Tapas & Tradition: A Madrileño Evening
Tapas & Tradition: A Madrileño Evening
Madrid

The food & drinks are all delicious very authentic

Quality of Experience
Food choice!
Food
I like them all!
Guides, Drivers and Staff
Amara is very informative and interacts well with us!
Transport
We took the metro from our hotel, easy and quick with some walking which is fine.
Local specialist: Raquel Aceituno
Raquel
Raquel Aceituno
Local specialist in Madrid | Replied on Feb 28, 2025

Hola Cesar! Thanks so much for taking the time to write this wonderful review. I am glad to know that you and Andrew had a great time in Spain and specially enjoyed the hike!! It has been super easy and a real pleasure working together creating this🥰 Hopefully we get in touch again for future adventures x All the best, Raquel

Dream Birthday Vacation!
Mexico | Nov 16 - Nov 21, 2023

Jennifer
Jennifer L.
Los Angeles, CA | Reviewed on Feb 28, 2025
It was an incredible experience that really exceeded my expectations! The cultural immersion, the archaeological sites, and stunning natural wonders, it had everything I was looking for. The planning stage was really collaborative. Isa meticulously followed our preferences and requests and we loved all the places she recommended! All the drivers, tour guides, and local specialists were really friendly and helpful. One particular driver-Oscar, our driver in Valladolid, recommended a... Read more

It was an incredible experience that really exceeded my expectations! The cultural immersion, the archaeological sites, and stunning natural wonders, it had everything I was looking for. The planning stage was really collaborative. Isa meticulously followed our preferences and requests and we loved all the places she recommended! All the drivers, tour guides, and local specialists were really friendly and helpful. One particular driver-Oscar, our driver in Valladolid, recommended a beautiful cenote that was not in our itinerary and we're so glad he did. It was so beautiful and serene and we had the place all to ourselves! Our Mexico trip definitely left a strong and lasting impression on us. Well worth the money!

Hotel Reviews
The Fives Oceanfront Puerto Morelos
Puerto Morelos, Quintana Roo
Authenticity & Character
Location
Staff
Cleanliness & Comfort
El Mesón del Marqués
Valladolid
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Ek Balam Archaeological Site & swim in a cenote
Ek Balam Archaeological Site & swim in a cenote
Mexico
Local specialist: Isabelle Bauer

Incredible trip along the Kumano Kodo
Japan | Feb 23 - Feb 27, 2025

Daniel
Daniel D.
Papua New Guinea | Reviewed on Feb 28, 2025
I had an incredible trip to Japan. Stefaan was very responsive to me as we were organizing the trip and helped witha ll of my questions. Hiking the Kumano Kodo was an awesome experience in and of itself, but it was enhanced by the hotels and ryokan along the way that offered incredible food and hot spring baths to relax in after a hard day of walking. I particularly enjoyed the Keyaki Guest House and the lovely family that ran it. Read more

I had an incredible trip to Japan. Stefaan was very responsive to me as we were organizing the trip and helped witha ll of my questions. Hiking the Kumano Kodo was an awesome experience in and of itself, but it was enhanced by the hotels and ryokan along the way that offered incredible food and hot spring baths to relax in after a hard day of walking. I particularly enjoyed the Keyaki Guest House and the lovely family that ran it.

Activity Review
Take local bus from Nachi to Kii-Katsuura (24 min)
Koguchi
Local specialist: Stefaan Goossens

The overall planning and organization was exc...
Vietnam | Feb 11 - Feb 27, 2025

dipankar
dipankar b.
San Jose, CA | Reviewed on Feb 28, 2025

The overall planning and organization was excellent. All arrangements worked as planned. Last minute changes were accommodated easily. Ashley was extermely responsive. Accomodations were exactly as expected.

This was my first time using Kim Kim, and I will definitely use them for all furure trips.

Local specialist: Ashley Nguyen
Ashley
Ashley Nguyen
Local specialist in Hanoi | Replied on Feb 28, 2025

Dear Dipankar,

Thank you so much for your kind words! We’re delighted to hear that you had an excellent experience and that everything went smoothly, even with last-minute changes.

It’s wonderful to know that your first experience with KimKim met your expectations, and we truly appreciate your trust in us for your future travels. We look forward to helping you plan many more incredible adventures!

Safe travels, and see you on your next journey! 🌍✨

Realistic Asia with love,
Ashley

Our Australian specialist Vicky Steinhardt wa...
Australia | Feb 6 - Feb 22, 2025

Philip
Philip B.
Dallas, TX | Reviewed on Feb 28, 2025
Our Australian specialist Vicky Steinhardt was great. We worked with Vicky for several months creating a perfect itinerary for both Australia and New Zealand. Vicky was always responsive and provided several options for both cities to visit and tours to take. Further, Vicky was able to modify our itinerary while we were traveling. She and KimKim provided an excellent travel experience that was seamless with no problems. I highly recommend both Vicky Steinhardt and KimKim. Read more

Our Australian specialist Vicky Steinhardt was great. We worked with Vicky for several months creating a perfect itinerary for both Australia and New Zealand. Vicky was always responsive and provided several options for both cities to visit and tours to take. Further, Vicky was able to modify our itinerary while we were traveling. She and KimKim provided an excellent travel experience that was seamless with no problems. I highly recommend both Vicky Steinhardt and KimKim.

Hotel Reviews
Hotel St. Moritz
Queenstown

Room was spacious. Well located and an easy walk to town center. Staff was excellent. Great breakfast buffet. Bar and restaurant overlooks the lake.

Authenticity & Character
Location
Very easy walk to town center.
Staff
Cleanliness & Comfort
Sudima
Christchurch

Relatively new hotel near town center but still a pretty long walk. Rooms were small

Authenticity & Character
New hotel with little character.
Location
Near city center but still a pretty far walk. A few restaurants in close proximity but not many.
Staff
Staff was very accommodating and knowledgeable
Cleanliness & Comfort
The Langham
Southbank

Great location, exceptional staff and great restaurant on site. But rooms are dated and need to be updated.

Authenticity & Character
Old world building but the rooms are in dire need of an update. Furniture and decor was very dated. But still comfortable.
Location
Easy walk to town center for sites and restaurants
Staff
Cleanliness & Comfort
Peppers Beach Club
Port Douglas

Room was pretty small. Restaurant was very limited except for breakfast. Not great views. Staff was not very knowledgeable but friendly.

Authenticity & Character
Location
Easy walk to town and restaurants
Staff
Cleanliness & Comfort
InterContinental Sydney by IHG
Sydney

Excellent accommodations and great location

Authenticity & Character
The hotel is a renovated old office building that retains it’s original charm but is modern in all other aspects.
Location
Easy walk to the Sydney Opera House, Botanical gardens and many great restaurants.
Staff
Cleanliness & Comfort
Activity Reviews
Milford Sound – One way small bus, nature cruise & flight back
Milford Sound – One way small bus, nature cruise & flight back
Queenstown (NZ)

This is a really long day of about 10+ hours. Milford sound is great and a must see if you are in Queenstown. But it’s primarily seeing waterfalls while cruising the fjord..

Quality of Experience
Guides, Drivers and Staff
Transport
Akaroa Private Day Tour from Christchurch
Akaroa Private Day Tour from Christchurch
Christchurch
Quality of Experience
Guides, Drivers and Staff
Transport
Great Ocean Road Full Day Private Experience
Great Ocean Road Full Day Private Experience
Melbourne
Quality of Experience
Guides, Drivers and Staff
Transport
Foodie Discovery Walking Tour
Foodie Discovery Walking Tour
Melbourne
Quality of Experience
Food
Guides, Drivers and Staff
Laneways of Melbourne
Laneways of Melbourne
Melbourne
Quality of Experience
Guides, Drivers and Staff
Private Daintree Wanderer Tour
Private Daintree Wanderer Tour
Australia
Quality of Experience
Guides, Drivers and Staff
Transport
Sydney Harbour Gold Penfolds Dinner Cruise
Sydney Harbour Gold Penfolds Dinner Cruise
Sydney

Food was good. Not the highest level Penfolds wines but still good. Excellent way to experience the Sydney Harbour.

Quality of Experience
Food
Sydney City Small Group Walking Tour (Small Group Tour)
Sydney City Small Group Walking Tour (Small Group Tour)
Sydney
Quality of Experience
Guides, Drivers and Staff
Blue Mountains Full Day - Private Tour
Blue Mountains Full Day - Private Tour
Sydney

Great stops along the way and well worth a full day trip.

Quality of Experience
Guides, Drivers and Staff
Transport
Sydney Opera House Tour
Sydney Opera House Tour
Sydney

Guide was very knowledgeable and was able to show us the important features and history in an hour.

Quality of Experience
Guides, Drivers and Staff
Local specialist: Vicky Steinhardt
Vicky
Vicky Steinhardt
Local specialist in Noosa, Australia | Replied on Feb 28, 2025

Thank you so much for your kind words Philip! 🌏✈️ It was truly a pleasure working with you to create your perfect Australia and New Zealand adventure. 🇦🇺🇳🇿 I'm delighted to hear that everything went smoothly and that you enjoyed the destinations, tours, and experiences we put together. 🏝️🏔️ Your feedback on the hotels and tours is greatly appreciated, and I'm so glad I could assist with any adjustments along the way. Wishing you many more incredible travels ahead, 🧳🌟

Best wishes,
Vicky

Vickie steinhardt was terrific. She planned...
Australia | Feb 6 - Feb 22, 2025

S
Steven D.
Atlanta, GA | Reviewed on Feb 28, 2025
Vickie steinhardt was terrific. She planned a great trip and when we had a small logistic issue it was immediately addressed, perfectly. She always quickly responded to questions. Can’t say enough. Use Vickie and KimKim if you can for all your trips in this part of the world. Read more

Vickie steinhardt was terrific. She planned a great trip and when we had a small logistic issue it was immediately addressed, perfectly. She always quickly responded to questions. Can’t say enough. Use Vickie and KimKim if you can for all your trips in this part of the world.

Hotel Reviews
Hotel St. Moritz
Queenstown
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Sudima
Christchurch
Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Langham
Southbank
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Peppers Beach Club
Port Douglas
Authenticity & Character
Location
Staff
Cleanliness & Comfort
InterContinental Sydney by IHG
Sydney
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Vicky Steinhardt
Vicky
Vicky Steinhardt
Local specialist in Noosa, Australia | Replied on Feb 28, 2025

Hi Steve,
Thank you so much for your kind words! It was an absolute pleasure helping you plan your trip, and I’m so glad you had a wonderful experience. I appreciate your trust in me and Kimkim, and I’d love to help with any future adventures. Wishing you many more amazing travels ahead! 😊🌏✈️

Our guide was excellent and very flexible. Pl...
Indonesia | Feb 14 - Feb 19, 2025

R
Raj P.
Los Angeles, CA | Reviewed on Feb 27, 2025
Our guide was excellent and very flexible. Planned well all the activities on time and helped us in exchange of our currency and loaning Rupea when we did not have local currency. The driver and the guide were very helpful and friendly.
Marc coordinated all our planning and his communication is excellent . We had an excellent trip. Thank you all .
Read more

Our guide was excellent and very flexible. Planned well all the activities on time and helped us in exchange of our currency and loaning Rupea when we did not have local currency. The driver and the guide were very helpful and friendly.
Marc coordinated all our planning and his communication is excellent . We had an excellent trip. Thank you all .

Hotel Review
Candi Beach Resort and Spa - CHSE Certified
Bali

Very well maintained and friendly staff .

Location
Staff
Cleanliness & Comfort
Local specialist: Marc Urban
Marc
Marc Urban
Local specialist in Bali | Replied on Mar 05, 2025

Thank you for your review, Raj! It was a pleasure planning this trip with you and Jothi.

We're delighted you had a great experience and truly hope to welcome you both back to Indonesia in the future!

Best regards,
Marc

Our trip to Iceland was absolutely amazing! W...
Iceland | Feb 15 - Feb 23, 2025

Hayley
Hayley A.
Newark, NJ | Reviewed on Feb 27, 2025
Our trip to Iceland was absolutely amazing! We would have never been able to design a roadtrip like the one Eric did for us on our own. His expertise was invaluable when it came to seeing as many sights as we could within our 9 day window. His itinerary gave us the confidence to venture out on our own with a rented car, eliminating the need to go on any large group tour buses. The tours that he did book for us, like the glacier hike, ice cave tour, and walking tour of Reykjavik were small and... Read more

Our trip to Iceland was absolutely amazing! We would have never been able to design a roadtrip like the one Eric did for us on our own. His expertise was invaluable when it came to seeing as many sights as we could within our 9 day window. His itinerary gave us the confidence to venture out on our own with a rented car, eliminating the need to go on any large group tour buses. The tours that he did book for us, like the glacier hike, ice cave tour, and walking tour of Reykjavik were small and the guides were engaging, accommodating, and knowledgable.

It was a seamless experience. We started at the blue lagoon right after picking up our rental car and then headed straight to the Snaefellsness Peninsula where we were able to see a spectacular glacier volcano, Snaefellsjokull, explore lava caves and endless lava fields, and walk on cliffs and black sand beaches. From there we spent a couple days in the Golden Circle seeing all the major sights like Thingvellar National Park, Geysir, Kerid Crater, and Gullfoss. We had a few days exploring the waterfalls, beaches, gorges, lava fields, and glaciers to be seen on the south coast before ending our trip in Reykjavik. All of the sights and driving instructions were in a logical order that kept us moving forwards, never wasting time backtracking.

We appreciate the time and care it took to design an itinerary specially made for us. We had told Eric that our main priorities were seeing the northern lights, soaking in hot springs, seeing nature, and learning some history. He booked us rooms at hotels with excellent views in case we might catch a glimpse of the northern lights; he fit 3 different lagoons into our itinerary (Sky Lagoon was the best); and we had a good balance of experiencing nature as well as making time for museums and history. We also tried some of the restaurants he recommended all of which were delicious! Thank you Eric for designing a trip we will never forget!

Local specialist: Èric D

Trip was fabulous
Vietnam | Feb 11 - Feb 25, 2025

D
Danelle R.
Minneapolis, MN | Reviewed on Feb 27, 2025
We had a bit of a problem receiving prompt responses from Camellia. But ultimately, when Thuy took over the administration of the trip while we were in-country, all went very smoothly. Read more

We had a bit of a problem receiving prompt responses from Camellia. But ultimately, when Thuy took over the administration of the trip while we were in-country, all went very smoothly.

Hotel Reviews
Eden Star Hotel & Spa
Ho Chi Minh City

Very dingy hotel. Our first room had a party room above it. As music was pounding above, we requested a new room, which they immediately provided. However, the new room was smaller and more worn that the first. If anything, when we encounter a problem with a room, we expect a room of equal if not better quality.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hoi An Historic
Hoi An

A hotel with Vietnamese character in a great location.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Silk Path Grand Hue

A beautiful hotel. But it could have been in any country in the world and didn't have a Vietnamese feel to it.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Peony Cruise

The ship was nice with good food.

Authenticity & Character
Location
Unfortunately, Ha Long Bay is not being well protected from pollution and litter.
Staff
Cleanliness & Comfort
Tirant Hotel
Hoan Kiem, Hanoi

We loved the location of this hotel and found it to be quite nice. We loved that it was authentically Vietnamese. We were able to walk to so much of interest from it's location in Old Town Hanoi.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Mekong Delta Day Trip (Cycling)
Mekong Delta Day Trip (Cycling)
Ho Chi Minh City

We loved this biking trip. The Mekong area is delightful. The Trek bikes were excellent.

Quality of Experience
Food
Guides, Drivers and Staff
Mr. Thong's English is quite difficult to understand.
Transport
 HCM City - Cu Chi tunnels
HCM City - Cu Chi tunnels
Ho Chi Minh City

We enjoyed this tour very much. Mr. Thong was quite difficult to understand, but he was a delightful personality.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Ho Chi Minh city - Vespa tour after dark
Ho Chi Minh city - Vespa tour after dark
Ho Chi Minh City

Our guide, Heidi was fantastic. Very good English. Very delightful engaging personality. Again, our interaction was more like a conversation rather than a script.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Fly to Ho Chi Minh City
Vietnam

Again, Thuy handled our experience beautifully and was very responsive.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Visit Fishing Village & Tra Que village and basket boat
Visit Fishing Village & Tra Que village and basket boat
Hoi An

We loved the biking and learning to make and throw fishing nets. The basket boat tour was awful. Terribly touristy and fake. We would not recommend it for others.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Hue to Hoi An Ancient town
Hue to Hoi An Ancient town
Vietnam

Quyen did a great job escorting us from one city to another. He gave us a short orientation tour of Hoi An upon our arrival which helped us enjoy the city!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Hue City Tour, Bike to Rural Villages
Hue City Tour, Bike to Rural Villages
Hue

We loved our guide, Quyen. His English was easy to understand. Our interactions were more like a conversation and less like a script he had memorized. He answered all our questions and was very knowledgeable. The biking was fun and the visit to the organic farm and farm-to-table restaraunt was excellent.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
More cruise on the bay - transfer back Hanoi
More cruise on the bay - transfer back Hanoi
Vietnam

Thuy did a good job getting us boarding passes and making sure all arrangements were made.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Hanoi - Ha Long Bay - Lan Ha Bay (Peony cruise)
Hanoi - Ha Long Bay - Lan Ha Bay (Peony cruise)
Vietnam

We specifically asked for this experience. But we have concluded that Ha Long Bay is over-touristed and is not being protected from pollution and litter. We would not recommend this visit to others. However, if one does visit, Peony Cruise was a good service provider.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
A full day explore the rural life in Hanoi
A full day explore the rural life in Hanoi
Hanoi

We enjoyed this day but were slightly disappointed with what was described as a 'village'. It turned out we stopped at a spot that was once a village and is now just set of buildings. The rest of the day tho, was great, with bike riding, market visit and a home visit with a war veteran.

Quality of Experience
Food
Guides, Drivers and Staff
We had trouble understanding our guide, Daniel.
Transport
The bikes were barely usable.
Hanoi City Tour of Capital of Vietnam
Hanoi City Tour of Capital of Vietnam
Hanoi
Quality of Experience
Food
Guides, Drivers and Staff
We had trouble understanding our guide Daniel.
Transport
 Hanoi and walking street food tour
Hanoi and walking street food tour
Hanoi
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Free  at your leisure in Hanoi
Free at your leisure in Hanoi
Hanoi

Old town Hanoi is delightful.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Camellia Nguyen

Ecuadorian Quito and Andes Kim Kim Adventure
Ecuador | Feb 17 - Feb 21, 2025

David
David T.
Atlanta, GA | Reviewed on Feb 27, 2025
My trip to Ecuador was wonderful thanks to Kim Kim and their local partners. The guide they assigned to meet me at the designated airport in Quito was amazing, had no problems finding me, and/or need of further clarifications. The customized trip itinerary was seamless , clearly understood, required some last minute changes and easily modified as that took into consideration. The tour guides provided were highly skilled, knowledgeable, and personable in each of the... Read more

My trip to Ecuador was wonderful thanks to Kim Kim and their local partners. The guide they assigned to meet me at the designated airport in Quito was amazing, had no problems finding me, and/or need of further clarifications. The customized trip itinerary was seamless , clearly understood, required some last minute changes and easily modified as that took into consideration. The tour guides provided were highly skilled, knowledgeable, and personable in each of the areas of Ecuador I visited. I highly recommend using Kim Kim for all your travel needs/destinations.

Hotel Reviews
Hacienda El Porvenir
Machachi

So beautiful and charming. Highly recommend.

Casa Aliso Hotel Boutique
Quito

Hotel was beautiful and charming. The lobby hostess Michelle was amazing and helped me resolving a personal health issue.

Riviera Sucre
Otavalo
Authenticity & Character
Character and charm
Location
Central
Staff
Friendly
Cleanliness & Comfort
Clean
Activity Reviews
Hiking around Cuicocha Lagoon - Quito
Hiking around Cuicocha Lagoon - Quito
Otavalo

My tour guide knew about local flora and birds. He was amazing and so much fun hike with.

Arrival and transfer to hotel in Otavalo
Arrival and transfer to hotel in Otavalo
Ecuador
Local specialist: Alvaro Pereira
Alvaro
Alvaro Pereira
Local specialist in Quito, Ecuador | Replied on Mar 01, 2025
Hello David!
Thank you so much for your kind words! It was truly a pleasure organizing your trip to Ecuador, and Jacquie and me were delighted to hear that you had such a wonderful experience. We are glad everything went smoothly from your airport pickup to the flexibility of your itinerary and that our Staff at Responsible Travel made your journey even more enjoyable with their expertise and hospitality, and from the Operations Team you were supported in anything you need.
Your... Read more

Hello David!
Thank you so much for your kind words! It was truly a pleasure organizing your trip to Ecuador, and Jacquie and me were delighted to hear that you had such a wonderful experience. We are glad everything went smoothly from your airport pickup to the flexibility of your itinerary and that our Staff at Responsible Travel made your journey even more enjoyable with their expertise and hospitality, and from the Operations Team you were supported in anything you need.

Your recommendation means a lot, and I hope to help you plan another amazing adventure in the future!

Wishing you many more incredible travels, and of course The Galapagos Islands and the Amazon Rainforest will be waiting for you and your friends, and We will be greatful to planify your next adventure!

Best regards,
Alvaro and Jacquie

Why travelers love kimkim

Custom trips for independent travelers who are too busy to plan
Customize your trip with the help of a local travel specialist

Kimkim has handpicked the world’s top local travel specialists so you will have peace of mind and an unforgettable trip that meets your exact requirements.

Authentic travel experiences

Kimkim’s local specialists ensure that you will have the best experience based on up-to-date local insights. On top of that, the vast majority of your money will go straight to support and grow local economies.

Secure & easy booking

Once you are happy with the trip, you can easily book via kimkim’s secure payment platform.

Local support during your trip

You can always reach your local specialist with a quick message or call in case you hit a snag during your trip, or simply want some great local recommendations.