Kimkim Trip Reviews

4.8
Based on 18,411 ratings
Read 18,411 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Wonderful Guides and Hidden Treasures
Thailand | Aug 22 - Sep 2, 2024

J
Julie S.
Seattle, WA | Reviewed on Sep 03, 2024
Our main guides Pukie and Ron were terrific. They were so helpful and friendly and provided so much interesting information about everything we saw. In fact all our guides from the Baan Chang Elephant Park to Thonburi were excellent. We loved having private guides to show us sites off the beaten path (my favorite was Wat Thong Noppakhun--like no other temple we saw in Thailand!) Our hotels were generally very comfortable. We would not hesitate to recommend Lacey's services for planning a trip... Read more

Our main guides Pukie and Ron were terrific. They were so helpful and friendly and provided so much interesting information about everything we saw. In fact all our guides from the Baan Chang Elephant Park to Thonburi were excellent. We loved having private guides to show us sites off the beaten path (my favorite was Wat Thong Noppakhun--like no other temple we saw in Thailand!) Our hotels were generally very comfortable. We would not hesitate to recommend Lacey's services for planning a trip to Thailand.

Hotel Reviews
Aksara Heritage
Chiang Mai

This was a favorite place to stay on the trip. The location was fantastic, right in the middle of the old town and the Sunday walking market. The staff were incredibly friendly and helpful. The breakfast offerings were excellent. Would definitely recommend this hotel to anyone visiting Chiang Mai.

Authenticity & Character
Lovely design to the rooms, courtyard and pool.
Location
Staff
Cleanliness & Comfort
NH Collection Samui Peace Resort
Koh Samui

Wonderful resort with a good location near Fisherman's Village and other conveniences. Our rooms had a lovely, spacious design.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Villa De Pranakorn
Bangkok

Comfortable but there is a lot of construction there currently, so the atmosphere outside the hotel isn't the greatest. Also a cash deposit is required. At checkout, the staff inspect the room to determine how much of the deposit to return. One should be prepared for this extra step at checkout.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Lacey Ngo
Lacey
Lacey Ngo
Local specialist in Hanoi | Replied on Sep 04, 2024

Dear Julie,
Thank you very much for your detailedfeedback. This is really helpful for us to improve our service and products for the future guests. And your fantastic experience in Thailand is a great motivation for me and all of my team. It is our pleasure to accompany you this time, and I hope to have a chance to meet you in Hanoi next trips.
From Exotic Voyages team with thanks!

Our trip was carried out true to the plan exc...
Switzerland | Aug 24 - Aug 31, 2024

Diana
Diana S.
Irvine, CA | Reviewed on Sep 03, 2024

Our trip was carried out true to the plan except on Day 6.
First, we didn't have the correct meeting time. It says 8:00am on the sheet but the driver said it's 9:00am.
Then the local guide is a different person as it shows on the sheet. (But she's a very good guide)
The route is also different. We didn't go anywhere before riding the speed boat to visit places. We hop on directly onto the speed boat cruising around and stopped to visit an estate.
It would be nice if changes made and we are informed.

Local specialist: Clothilde DIEMUNSCH
Clothilde
Clothilde DIEMUNSCH
Local specialist in lacenas, France | Replied on Sep 07, 2024
Hello Diana
Thank you so much for sharing your thoughtful review of Kim Kim after your recent trip. Your insights are truly invaluable as we continually aim to maintain and improve the quality of our services. I’ll be passing your feedback along to both my team and our partners. It’s wonderful to hear that you had such an amazing experience exploring Switzerland.
Yet I am really sorry to hear you had some issues in Italy with our partner and was not satisfied with the provided service. We...
Read more

Hello Diana
Thank you so much for sharing your thoughtful review of Kim Kim after your recent trip. Your insights are truly invaluable as we continually aim to maintain and improve the quality of our services. I’ll be passing your feedback along to both my team and our partners. It’s wonderful to hear that you had such an amazing experience exploring Switzerland.
Yet I am really sorry to hear you had some issues in Italy with our partner and was not satisfied with the provided service. We will make sure it will not happen again and that is why your feedback has so much value.

Best regards,
Clothilde

What an awesome trip! I have always planned t...
Norway | Aug 18 - Aug 27, 2024

Bobbie
Bobbie L.
Chicago, IL | Reviewed on Sep 03, 2024
What an awesome trip! I have always planned trips on my own but wanted to personalize this trip for my granddaughters. Linda was nothing short of amazing and helped me to find the perfect tours that met my goal as well as pleasing the adults. When I had ideas, Linda would explore options, would explain why/why not it might be feasible, and/or would come up with additional suggestions. Every single day was a win when it came to experiences. John and Steig, our city tour guides, catered to our... Read more

What an awesome trip! I have always planned trips on my own but wanted to personalize this trip for my granddaughters. Linda was nothing short of amazing and helped me to find the perfect tours that met my goal as well as pleasing the adults. When I had ideas, Linda would explore options, would explain why/why not it might be feasible, and/or would come up with additional suggestions. Every single day was a win when it came to experiences. John and Steig, our city tour guides, catered to our 2-62 year old group, Captain Tor was truly incredible and a family favorite. Glacier tours, Viking Village, swimming in fjords, troll forests, driving to mountaintops, Stave churches, Flam Railroad, and so much more! When Kimkim states they are always available, they are. We lost two pieces of baggage and they helped us navigate the airline (on the weekend and off hours.) When I broke my arm, they told me where the clinic was once I got off the ferry. This was critical! Finally, they still offered suggestions while we were on the trip. This wasn't we've got your money and we are done. I will definitely use Kimkim for future travel and highly recommend you give them a try.

Local specialist: Linda Veråsdal
Linda
Linda Veråsdal
Local specialist in Norway | Replied on Sep 08, 2024

Hi Bobbie, thank you so much for your wonderful feedback! It was such a pleasure working with you and be able to show you parts of our country. I am really glad it all worked out, and that you had a great experience to your expectations! Hope to see you back in Norway one day, or one of the other KimKim destinations! Best wishes to you and your family! -Linda

August 2024 Norway
Norway | Aug 24 - Aug 31, 2024

Mary Ann
Mary Ann M.
Newark, NJ | Reviewed on Sep 03, 2024
Mathia listened and planned the trip that we wanted. He would have helped with all our Norway trip, but we only needed help planning the road trip portion. Not being the usual travelers, we wanted to experience the Kystriksveien Highway (Norwegian Coastal Highway). He created a driving trip with accommodations and activities (kayaking and guided hiking) along the way. Accommodations exceeded our expectations. Dinner at Vega Havhotell was the best meal on our 21 day trip. Once we arrived in... Read more

Mathia listened and planned the trip that we wanted. He would have helped with all our Norway trip, but we only needed help planning the road trip portion. Not being the usual travelers, we wanted to experience the Kystriksveien Highway (Norwegian Coastal Highway). He created a driving trip with accommodations and activities (kayaking and guided hiking) along the way. Accommodations exceeded our expectations. Dinner at Vega Havhotell was the best meal on our 21 day trip. Once we arrived in Norway, Mathia arranged for a call, checking to make sure we were comfortable with our driving schedule. He was able to make a last minute change in accommodations to better suit our driving plans. He not only provided ferry schedules for Highway 17 but emailed daily to determine how things were going.
We definitely would recommend Mathia and kimkim to assist with travel planning. They listen and tailor a trip to suit individual needs. Knowing that Mathia or another associate was available 24 hours a day was reassuring; we know help was available should a problem arise.

Hotel Reviews
Scandic Havet
Bodø
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Scandic Syv Søstre
Sandnessjøen

Room had good view of harbor. Good dinner in hotel restaurant.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Vega Havhotell
Vega

Definitely has character, but a bit worn.

Authenticity & Character
Location
Quiet and off by itself.
Staff
Cleanliness & Comfort
Norsk Havbrukssenter Rorbuer
Brønnøysund

Quiet, comfortable. Huge breakfast baskets. Loved being on the water. Good guided tour of salmon farming.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Scandic Nidelven
Trondheim

Amazing breakfast buffet. Big room with a view of the harbor.

Authenticity & Character
Location
Convenient.
Staff
Cleanliness & Comfort
Thon Hotel Verdal
Verdal

Weird outside entrance. Had to enter code to get front door to open. Hotel situated in an empty mall.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Guided Kayak Tour
Guided Kayak Tour
Brønnøysund

Hard to tell. Cancelled due to weather.

Local specialist: Mathia Pacenti
Mathia
Mathia Pacenti
Local specialist in Vesterålen, Norway | Replied on Sep 05, 2024

Dear Mary Ann,
Thank you very much for your kind review.
You have been enthusiastic and cooperative from the planning phase to the moment you were driving along one of the most beautiful scenic roads of Norway. You provided detailed feedback for each location you stopped along the way. The best gift for empowering my knowledge about the area you have visited. This is what I call mutual assistance and cooperation. I hope you will visit this country again. You can count on me if needed.
Best Regards
Mathia

We had a 10 days most amazing tour of Japan t...
Japan | Aug 23 - Sep 2, 2024

Sooren
Sooren K.
Los Angeles, CA | Reviewed on Sep 03, 2024
We had a 10 days most amazing tour of Japan thanks to our wonderful tour organizer Sandy who had put together a package covering just about every important site seeing spots and more , the tour guides were all anxious to teach us many important points, the accommodations were all very well chosen in best locations with reasonable prices, and considering we were stuck with a worst typhoon, she was able to change around on the spot Read more

We had a 10 days most amazing tour of Japan thanks to our wonderful tour organizer Sandy who had put together a package covering just about every important site seeing spots and more , the tour guides were all anxious to teach us many important points, the accommodations were all very well chosen in best locations with reasonable prices, and considering we were stuck with a worst typhoon, she was able to change around on the spot

Hotel Reviews
Cross Hotel Kyoto
Kyoto

Centrally located very nice hotel

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Grand Prince Hotel Hiroshima
Hiroshima

Absolutely amazing location view

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Needs some renovation
Fuji View Hotel
Minamitsuru District, Yamanashi
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Shibuya Stream Excel Hotel Tokyu
Tokyo
Authenticity & Character
Good accommodation and food reasonable price
Location
At the center of town famous Shibuya crossing
Staff
Cleanliness & Comfort
Local specialist: Sandy Ren
Sandy
Sandy Ren
Local specialist in Japan | Replied on Sep 08, 2024

Dear Sooren,

Hope you are doing great.Thank you for your kind words. We are thrilled to hear that you had an amazing tour of Japan. It's great to hear that the tour guides were knowledgeable and the locations well-chosen. There were some last minute changes because of the unexpected typhoon.Thanks a lot for your understanding. We appreciate your feedback and hope to welcome you back for another tour in the future.

Best regards as always,
Sandy

Serendipity Adventures were excellent!
Costa Rica | Jul 9 - Aug 2, 2024

K
Kenan G.
Los Angeles, CA | Reviewed on Sep 03, 2024
Serendipity Adventures were excellent! It was so helpful to have a local connection on the ground to help with everything from driving directions to restaurant recommendations to confirming our upcoming reservations. Wilman even managed to get us a better room at one resort. Rio Celeste Hideaway and Luna Lodge were two highlights of the trip. Highly recommend! Read more

Serendipity Adventures were excellent! It was so helpful to have a local connection on the ground to help with everything from driving directions to restaurant recommendations to confirming our upcoming reservations. Wilman even managed to get us a better room at one resort. Rio Celeste Hideaway and Luna Lodge were two highlights of the trip. Highly recommend!

Hotel Review
Luna Lodge

Hidden gem in the rainforest! Amazing energy, delicious food, and friendly service. A must stay.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Tapir Valley Nature Reserve Night Walk
Tapir Valley Nature Reserve Night Walk
Bijagua / Rio Celeste

Amazing experience like nothing else in the world.

Private Guided Nature Walk at Danaus Ecological Park
Private Guided Nature Walk at Danaus Ecological Park
Costa Rica

Super fun, very educational, and very manageable with small kids!

Quality of Experience
Guides, Drivers and Staff
Local specialist: Bryan Leon
Bryan
Bryan Leon
Local specialist in Cartago, Costa Rica | Replied on Sep 04, 2024

Hola Kenan!

Thank you so much for your wonderful feedback!

I’m thrilled to hear that you had a fantastic experience with us and that the local support made a difference. It’s great to know that Rio Celeste Hideaway and Luna Lodge were highlights of your trip. Your recommendation means a lot to us!

If you ever need assistance with another adventure or have any more questions, don’t hesitate to reach out.

Pura Vida! 🌟

Best of Norway August 24-Sept 2nd
Norway | Aug 25 - Sep 2, 2024

A
ANNIE C.
Canada | Reviewed on Sep 03, 2024

The Norway trip planned by Mar was absolutely brilliantly planned , well balanced between outdoors activities and cultural highlights of this country. The trip documents are well detailed and conceived. Kim Kim offers a 24/7 service in case of emergency. Mar suggestions were always on point . Having a local guide really provides peace of mind
Many thanks Mar !

Local specialist: Mar Quiñones
Mar
Mar Quiñones
Local specialist in Kristiansand | Replied on Sep 12, 2024

Dear Annie,
Thank you so much for your wonderful review! Your kind words mean a lot to me.
I’m thrilled to hear that you had a fantastic trip and loved the mix of outdoor adventures and cultural highlights!
Thank you again for choosing us. We’d love to welcome you back and help plan your next adventure. It was truly a pleasure working with you! :)
P.S. Thanks for sharing your memories with us!
My warmest regards,
Mar

We had an amazing 9 days travelling in Paris ...
France | Jun 14 - Jun 22, 2024

Francine
Francine G.
Wilkinsburg, PA | Reviewed on Sep 03, 2024
We had an amazing 9 days travelling in Paris and Tours as well as the countryside in the Loire Valley. Aline was such a huge help to me to create a trip my whole family was willing to get on a plane for. Biking through the forests to find castles to tour was just incredible and something we will never forget!
Using Kimkim let us balance my desire for all the details to be worked out ahead of time and my husbands idea to just show up and wander. Aline was able to find solutions to the (maybe...
Read more

We had an amazing 9 days travelling in Paris and Tours as well as the countryside in the Loire Valley. Aline was such a huge help to me to create a trip my whole family was willing to get on a plane for. Biking through the forests to find castles to tour was just incredible and something we will never forget!
Using Kimkim let us balance my desire for all the details to be worked out ahead of time and my husbands idea to just show up and wander. Aline was able to find solutions to the (maybe odd?) requests my two teenagers had and she was always available to help us out when we got stuck. Overall great trip, Thank you!

Hotel Reviews
Appart'City Tours
Tours

This place was ultimately a great home base for us, with a couch, tv laundry and lots of dinner options nearby. There was some trouble at check in because they had booked the room under the travel agents name instead of my name.

Authenticity & Character
Location
its at a shopping mall, but is on the tram line
Staff
Cleanliness & Comfort
We had two bedrooms, two showers and a couch ~ it was really a small apartment and perfect for our needs
Hôtel de Venise**
Paris

overall good location, helpful staff

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
St-Germain Pastry & Chocolate Tour (Group Tour/3Hours)
St-Germain Pastry & Chocolate Tour (Group Tour/3Hours)
Paris

Our guide kept us moving and was an excellent storyteller, we sampled chocolates and along the way learned the whole human history of chocolate preparation leading right into the french tradition

Quality of Experience
Guides, Drivers and Staff
Transport
Full Day E-Bike guided tour, Loire Valley Chateaux  : CHAMBORD (Small Group/8Hours)
Full Day E-Bike guided tour, Loire Valley Chateaux : CHAMBORD (Small Group/8Hours)
Tours

This bike trip was so much more magical than I could have ever expected.

Quality of Experience
Guides, Drivers and Staff
Transport
French Cooking Class (Group Tour/4.5Hours)
French Cooking Class (Group Tour/4.5Hours)
Paris

Definitely a trip highlight!

Quality of Experience
Guides, Drivers and Staff
Transport
We took the metro!
Local specialist: Aline Durant
Aline
Aline Durant
Local specialist in Lyon | Replied on Sep 04, 2024

Dear Francine,
Thanks a lot for your excellent review! You've been amazing to us and we were more than happy to exchange informations and knowledge with you during the process :)
All the team is happy to read that you had a great time in France and enjoyed our activities and guides!
We also really have pleasure organizing this France trip for your family:)
Take care! We can't wait to organize your next trip to Europe!
Best
Aline

Andreea our trip planner was very good to wor...
Canada | Aug 18 - Aug 23, 2024

A
Arlene P.
Chicago, IL | Reviewed on Sep 02, 2024
Andreea our trip planner was very good to work with…. Prompt and accurate. Read more

Andreea our trip planner was very good to work with…. Prompt and accurate.

Hotel Review
Wingate By Wyndham Calgary Airport
Calgary

Great hotel room and breakfast; we would have like a dining room for dinner.

Authenticity & Character
Location
Near the airport and walking distance to a restaurant for dinner
Staff
Cleanliness & Comfort
Activity Reviews
Lake Minnewanka Cruise
Lake Minnewanka Cruise
Canada

Comfortable bus; good guide

Quality of Experience
Guides, Drivers and Staff
Transport
Afternoon Tea at the iconic Fairmont Lake Louise
Afternoon Tea at the iconic Fairmont Lake Louise
Canada

Gorgeous hotel wonderful waitress; food beautifully displayed.

Quality of Experience
Guides, Drivers and Staff
Transport
Banff Gondola Ride in Summer
Banff Gondola Ride in Summer
Canada
Quality of Experience
Guides, Drivers and Staff
Transport
Evening Wildlife Safari Guided Tour
Evening Wildlife Safari Guided Tour
Canada

Our guide was fantastic…. So knowledgeable. He even gave us cookies and a keychain….very nice!

Quality of Experience
Guides, Drivers and Staff
Transport
Moraine Lake and Lake Louise Half Day Tour
Moraine Lake and Lake Louise Half Day Tour
Canada
Local specialist: Andreea Pegulescu

Nicholas helped us plan and experience highli...
Kenya | Aug 18 - Aug 29, 2024

Erin
Erin C.
Brookline, MA | Reviewed on Sep 02, 2024
Nicholas helped us plan and experience highlights of Kenya in a trip well tailored to our family of 6 (including children ages 8 through 13). He was very knowledgeable, flexible, and professional in ensuring that our trip went smoothly and maximized everyone's enjoyment. We enjoyed a full 4-day itinerary in Nairobi to enjoy some city experiences before heading out on safari. We enjoyed the David Sheldrick's rehabilitation center, the Nairobi national park, the Giraffe center, the Bomas of... Read more

Nicholas helped us plan and experience highlights of Kenya in a trip well tailored to our family of 6 (including children ages 8 through 13). He was very knowledgeable, flexible, and professional in ensuring that our trip went smoothly and maximized everyone's enjoyment.

We enjoyed a full 4-day itinerary in Nairobi to enjoy some city experiences before heading out on safari. We enjoyed the David Sheldrick's rehabilitation center, the Nairobi national park, the Giraffe center, the Bomas of Kenya homesteads, and the Nairobi national museum. Transportation to and from these locations was comfortable and smooth, in a minivan that fit all of us easily. We hesitate to give a full 5 stars for the Nairobi stay only because our hotel (Fair Acres Boutique), while it was comfortable and nicely located, hosted a large party (conference? wedding?) on our final night there and loud music/speeches kept us all up close to 1am. This was just as we had finally recovered from jet lag so made the following day a bit of a struggle.

Our next stop was Ol Pejeta, where we enjoyed 2 nights at the Sweetwaters Serena camp (beautiful grounds right within the conservancy, including a watering hole frequented by many animals day and night; cozy and well appointed tents; great meals in a beautiful central lodge; very kind and thoughtful staff). Nicholas took us on safari throughout the conservancy and also to visit various programs including the Chimp exhibit and a Rhino rescue center.

Next we spent two nights at the Sopa Lodges in Naivasha, where we enjoyed a boat tour of the lake and a walk on Crescent Island - for beautiful distinctive scenery compared to the prior few days at Ol Pejeta. Sopa Lodge was a very impressive property - comfortable rooms within private cottages, spread across large lake-front grounds with tropical landscaping. Another excellent dining experience with a large buffet for every meal and very kind staff.

Our final stop was 3 nights in Maasai Mara, where we stayed at the Ashnil Mara camp. Another excellent lodging option - comfortable and cozy tents, beautiful dining/common area with views of the river (and occasional hippos/crocodiles), bar with a firepit, pool that the kids enjoyed greatly, fantastic food and very friendly staff. Nicholas again took us on game drives each day (based on the frequency/duration we were looking for) which were highly successful thanks to his knowledge of the park and connections with other guides.

Nicholas was an excellent host throughout the week - always pleasant, open to changes in the itinerary, ready to offer his recommendations, eager to get to know us. Our itinerary required lots of driving (3-5h between destinations, plus the game drives) on roads of varying quality and often with hectic traffic. He is an excellent driver and his 4WD vehicle was roomy enough for all 6 of us plus our luggage, and well suited for safari drives with its pop-up roof... however I would have felt a bit safer (especially on the long highway commutes) if it had cross-body seatbelts rather than just lap belts.

Overall, this is a trip that we invested a large amount of time and effort in planning, and it turned out even better than our high expectations, thanks to the dedication and expertise of Nicholas. Would not hesitate to recommend other travelers to work with Nicholas to enjoy a tailored visit to Kenya.

Hotel Reviews
Ashnil Mara Camp
Maasai Mara

Super comfortable tents. Beautiful grounds including a pool the kids enjoyed. Dining/lounge/bar area very cozy and inviting, with views of the river where we sometimes spotted hippos and crocodiles. Excellent food. Very friendly staff. Really enjoyed our stay here.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Naivasha Sopa Lodge
Nairobi

Large resort-style property with many amenities (bar, pool, lakefront grounds, zebras and giraffe roaming the property). Excellent food (broad buffet options at every meal). Friendly staff.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Sweetwaters Serena Camp
Nanyuki

Very comfortable, well furnished tents. Excellent service from staff. Wonderful dining hall overlooking the watering hole. Magical location within the conservancy!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Fair Acres Boutique Hotel
Karen, Nairobi. P. O Box 1121 – 00208 Nairobi.

Small boutique hotel in the Nairobi suburb Karen. Helpful staff, comfortable rooms. Limited breakfast menu. We were substantially disappointed/frustrated when one night the hotel hosted a large party (wedding? conference reception?) directly outside our windows until after midnight, with the music and speeches making it too noisy for any of us to sleep (and an early start the following day).

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Nicholas Mwangi

Awesome trip, well planned and perfectly executed.
United Kingdom | Aug 15 - Aug 24, 2024

S
Suri P.
Atlanta, GA | Reviewed on Sep 02, 2024
Awesome trip, well planned and perfectly executed, from the start, the day we arrived on the 15th in London to the last day the 24th in Edinburgh. The Wellington Hotel by Blue Orchid in London and Leonardo Royal Hotel in Edinburgh was perfect, centrally located, and walking distance from all the meeting points / attractions. The schedule was very well planned with plenty of downtime to enjoy family time and relaxed dinners.
Our trip included view the changing of the guards, the war museum,...
Read more

Awesome trip, well planned and perfectly executed, from the start, the day we arrived on the 15th in London to the last day the 24th in Edinburgh. The Wellington Hotel by Blue Orchid in London and Leonardo Royal Hotel in Edinburgh was perfect, centrally located, and walking distance from all the meeting points / attractions. The schedule was very well planned with plenty of downtime to enjoy family time and relaxed dinners.
Our trip included view the changing of the guards, the war museum, was memorable. The private Jane Austen tour was fantastic, our guide Kevin was very knowledgeable provided unique insight. Our trip to the stone hedge, Dover castle, Canterbury, Cliffs and Kent was a lot of fun and got to see some of the less tourist traveled locations.

In Edinburgh, the visit to the Castle and watching the Royal Edinburgh Military Tattoo was the a great start on the first day. Planning a trip to Edinburgh again just to watch the Military Tattoo again soon. Our Whiskey tour with Graham (driver / guide) was amazing made the trip informative and very enjoyable. Trip to Lock Lomond and Stirling castle with Pete (driver / guide) was fantastic and got some great family pictures.
Overall, my family and I enjoyed the trip and created awesome family memories. Thank you Jane and Sarah for putting together a great travel itinerary and executing it flawlessly.

Hotel Reviews
Leonardo Royal Hotel Edinburgh
Edinburgh,

Currently some parts of the hotel under construction, but still has a very good stay. Friendly staff.

Authenticity & Character
Location
Centrally located and close to major attraction.
Staff
Cleanliness & Comfort
Wellington Hotel by Blue Orchid
London

Good breakfast and very helpful and friendly staff.

Authenticity & Character
Location
Centrally located and close to major attraction and at the same time tucked in a quite neighborhood.
Staff
Cleanliness & Comfort
Activity Reviews
Loch Lomond, Kelpies & Stirling Castle Tour
Loch Lomond, Kelpies & Stirling Castle Tour
Edinburgh
Quality of Experience
Guides, Drivers and Staff
Transport
Ultimate Whisky Experience tour from Edinburgh
Ultimate Whisky Experience tour from Edinburgh
Edinburgh
Quality of Experience
Guides, Drivers and Staff
Transport
Edinburgh Castle Tickets
Edinburgh Castle Tickets
Edinburgh
Quality of Experience
Guides, Drivers and Staff
Transport
Small Group Canterbury, Dover Castle and Cliffs & Kent Villages Day Tour
Small Group Canterbury, Dover Castle and Cliffs & Kent Villages Day Tour
London
Quality of Experience
Guides, Drivers and Staff
Transport
Stonehenge half day tour from London
Stonehenge half day tour from London
London
Quality of Experience
Guides, Drivers and Staff
Transport
Visit Buckingham Palace
Visit Buckingham Palace
London
Quality of Experience
Guides, Drivers and Staff
Transport
Best of Royal London - including Tower of London and Westminster Walk
Best of Royal London - including Tower of London and Westminster Walk
London
Quality of Experience
Guides, Drivers and Staff
Transport
JANE AUSTEN PRIVATE TOUR BY CAR
JANE AUSTEN PRIVATE TOUR BY CAR
London
Quality of Experience
Guides, Drivers and Staff
Transport
Tickets to Westminster Abbey
Tickets to Westminster Abbey
London
Quality of Experience
Guides, Drivers and Staff
Transport
Churchill War Rooms Small-Group Walking (plus discovery of the area around Westminster) Tour
Churchill War Rooms Small-Group Walking (plus discovery of the area around Westminster) Tour
London
Quality of Experience
Guides, Drivers and Staff
Transport
Afternoon Tea at Harrods
Afternoon Tea at Harrods
London
Quality of Experience
Guides, Drivers and Staff
Transport
London Globe Theatre Tour
London Globe Theatre Tour
London
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Jane Davey
Jane
Jane Davey
Local specialist in United Kingdom | Replied on Sep 09, 2024

Hi Suri

Just returned from my holiday today to find you took the time to review your holiday and provide some insightful feedback for the lodgings, tours and guides.

Sarah and I are so happy that you and your family had such a wonderful time, and it was a real pleasure to work with you.

We would love to assist you again to plan a return visit to Scotland, UK or Europe, so feel free to reach out.

Thanks again for taking the time to review your trip. It means a lot to myself and the team.

All the best, Jane & Sarah

Wonderful 6 day vacation in Costa Rica.
Costa Rica | Aug 25 - Aug 31, 2024

Brittany
Brittany L.
Denver, CO | Reviewed on Sep 02, 2024
This was our first time in Costa Rica, and the entire experience was wonderful! We’re grateful to have worked with kimkim, especially Olman, who made planning so much easier. From the start, Olman was responsive and attentive to our travel requests, and his insights were invaluable when planning our activities. Everything during our vacation went smoothly—our transportation was always on time, our accommodations had amazing rooms with stunning views, and our prepaid excursions made... Read more

This was our first time in Costa Rica, and the entire experience was wonderful!

We’re grateful to have worked with kimkim, especially Olman, who made planning so much easier. From the start, Olman was responsive and attentive to our travel requests, and his insights were invaluable when planning our activities. Everything during our vacation went smoothly—our transportation was always on time, our accommodations had amazing rooms with stunning views, and our prepaid excursions made check-in easy. We appreciated Olman’s thoughtful itinerary, which included time to rest after travel and between activities. His planning helped us avoid fatigue and fully enjoy our trip. Graciela also reached out as a point of contact during our stay in Costa Rica, which provided a sense of reassurance even though we didn’t need any assistance.

Here are some specific highlights:

La Fortuna: It took about 2.5 hours to reach La Fortuna from San Jose airport. Our driver, Leo, was incredibly kind, pointing out sights and offering to stop along the way. We loved staying at Los Lagos. Our room was within walking distance of the hot springs with a view of Arenal Volcano. Our tour with North Adventures, led by Monica and Caylor, was exceptional. They even spotted a three-toed sloth on the way to an activity and stopped for photos. Monica seamlessly switched between Spanish and English for our small group and offered great food recommendations in La Fortuna. The included lunch at Restaurante Las Tablas provided incredible casado with fish and chilera.

Monteverde: The lake crossing from La Fortuna to Monteverde was stunning. We stayed at Hotel Ficus, and it was our favorite place during the vacation. The reception staff—Dylan, Aylin, and Anna—were extremely kind and helpful. The town was close enough to walk to and far enough to avoid traffic noise. We were also lucky with our tour guides at Don Juan, Treetopia (Jason, Sebastian, Greivin, Daniel), and the night tour with Cristian.

Gulf of Papagayo: Our hotel, Bosque Del Mar, had beautiful rooms and was just a short walk from the beach, which felt almost private due to the lack of crowds. It was farther away from stores so we needed to take a taxi but it wasn’t an issue. The reception staff was very helpful and assisted us in booking a last-minute catamaran excursion (Marlin Del Rey) on our final day. We saw whales and snorkeled, and it was the perfect way end to our vacation in Costa Rica.

Thank you to everyone who made this trip unforgettable. We look forward to visiting again!

Hotel Reviews
Hotel Bosque del Mar
Playa Hermosa

The hotel had beautiful rooms and was just a short walk from the beach, which felt almost private due to the lack of crowds. The reception staff was very helpful, assisting us in booking a last-minute catamaran excursion (Marlin Del Rey).

Authenticity & Character
Location
We enjoyed how close it was to the beach but wished it had easier access to more restaurants, grocery store.
Staff
In addition to the reception staff, the restaurant staff were extremely kind.
Cleanliness & Comfort
Ficus Sunset Suites
Monteverde

Hotel Ficus was our favorite place during our vacation. The reception staff—Dylan, Aylin, and Anna—were extremely kind and helpful. The town was close enough to walk to, yet far enough to avoid traffic noise. It had incredible views of the clouds and was close to amazing restaurants and a delicious panadería.

Authenticity & Character
Location
Staff
Dylan, Aylin, and Anna went out of their way to provide us recommendations and to help us with activities.
Cleanliness & Comfort
Hotel Los Lagos Spa & Resort
La Fortuna

We loved staying at Los Lagos. Our room was within walking distance of the hot springs with a view of Arenal Volcano. The hotel restaurant had delicious food.

Authenticity & Character
Location
Access to hot springs, short driving distance to the town
Staff
Cleanliness & Comfort
Activity Reviews
Night Excursion at the Wildlife Refuge in Monteverde
Night Excursion at the Wildlife Refuge in Monteverde
Monteverde
Quality of Experience
Guides, Drivers and Staff
Cristian was very personable and knowledgeable. It was incredible how he could find insects, snakes, birds in the dark! He was very nice in helping all of us take pictures.
Transport
TreeTram, Hanging Bridges & Zipline Adventure
TreeTram, Hanging Bridges & Zipline Adventure
Monteverde
Quality of Experience
Guides, Drivers and Staff
For the hanging bridge guided walk, Jason was very knowledgeable and pointed out birds we would have likely missed. We greatly enjoyed our time with Sebastian, Greivin, Daniel while ziplining.
Transport
Coffee, Chocolate & Sugar Cane Experience
Coffee, Chocolate & Sugar Cane Experience
Monteverde
Quality of Experience
Guides, Drivers and Staff
Transport
El Silencio Volcano Hike & Visit to La Fortuna Waterfall
El Silencio Volcano Hike & Visit to La Fortuna Waterfall
Arenal/La Fortuna
Quality of Experience
Food
The included lunch at Restaurante Las Tablas featured an incredible casado with fish and chilera.
Guides, Drivers and Staff
Our tour with North Adventures, led by Monica and Caylor, was exceptional. They even spotted a three-toed sloth on the way to an activity and stopped for photos. Monica seamlessly switched between Spanish and English for our small group and offered great food recommendations in La Fortuna.
Transport
Local specialist: Olman Romero
Olman
Olman Romero
Local specialist in San Jose, Costa Rica | Replied on Sep 02, 2024

Hello Britanny,

Thanks for your detailed review!
My team is so happy to know you had a wonderful time in Costa Rica exploring some of the most incredible destinations and enjoying unique experiences!

I am glad to know the vacation went smoothly and I hope you can visit us once again to continue exploring new adventures!

Thanks for trusting in us!

Pura Vida,
Olman

Outstanding Specialist!
Iceland | Aug 23 - Sep 1, 2024

Sam
Sam O.
Atlanta, GA | Reviewed on Sep 02, 2024
Adam was an outstanding specialist! very proactive, available anytime and well knowledeable of Iceland. We had a great time in Iceland doing the 10 day ring road! Read more

Adam was an outstanding specialist! very proactive, available anytime and well knowledeable of Iceland. We had a great time in Iceland doing the 10 day ring road!

Hotel Review
City Center Hotel
Reykjavik

Front desk service can be bit inconsistent .... Although it is in the center of everything ...very noisy at night to sleep. windows need to be sound proof... partying can go on until 5am. Parking is an hassle, need to 6-7 blocks o find overnight parking. City of Reykjavik parking enforcement is predatory and ticket for even a few minutes of parking to unload luggage (be careful)...

Authenticity & Character
Nice modern hotel with good facilities and close to everything/
Location
Sound proof window, temprary parking for guests to unload... consistentant service at the front desk.
Staff
Some are excellent and others were totally unhelpful and mis-informing.
Cleanliness & Comfort
Clean hotel...
Local specialist: Adam Warszawski
Adam
Adam Warszawski
Local specialist in Poland / Iceland | Replied on Sep 02, 2024

Thanks Sam! I'm happy that you had a great time in Iceland. Next time I'll try to order the Northern Lights for you :)

Quito and the Galapagos - Equador 2024
Galapagos Islands | Aug 13 - Aug 22, 2024

caitrinad@yahoo.co.uk
[email protected] A.
United Kingdom | Reviewed on Sep 02, 2024
We had a fantastic trip to Ecuador - Quito and the Galapagos- and will treasure the memories forever. Angie at KimKim worked closely with my husband and myself both in terms of organising our trip but also keeping in touch during our trip to make sure everything was perfect. Our hotels were perfect for our family and the trips - boat trips and land based adventures - were fabulous. We were looked after and provided with lots of information which really added to our wonderful trip. Read more

We had a fantastic trip to Ecuador - Quito and the Galapagos- and will treasure the memories forever.

Angie at KimKim worked closely with my husband and myself both in terms of organising our trip but also keeping in touch during our trip to make sure everything was perfect.

Our hotels were perfect for our family and the trips - boat trips and land based adventures - were fabulous. We were looked after and provided with lots of information which really added to our wonderful trip.

Hotel Reviews
Acacia Galápagos Boutique Hotel
Puerto Ayora

We loved everything about the hotel - it was fab!

Authenticity & Character
Modern but had character and was very tasteful. Definitely 5 star!
Location
Perfect as not on sea front but not too far away from anything - we loved it!
Staff
All amazing - helpful on every level!
Cleanliness & Comfort
We all loved it - comfy beds, lovely sheets, clean and lovely
Galapagos Sunset Hotel
Puerto Baquerizo Moreno

Great location and facilities were all perfect for our family. Front desk staff were very helpful too - restaurant recommendations and activity suggestions 😊

Authenticity & Character
Modern and not much character - but clean, perfect location, comfortable and safe
Location
Perfect - close to pier and all restaurants
Staff
Always helpful
Cleanliness & Comfort
La Casona de La Ronda
Quito

This was a lovely hotel. Great location, wonderful building and fab staff.

Authenticity & Character
Had a wonderful feel to the hotel and we loved it
Location
Very central to old town and a cheap taxi/Uber to other locations. Very easy to walk to keep sires
Staff
Always helpful - nothing was a problem
Cleanliness & Comfort
Clean and comfortable beds, clean shower and towels- all lovely!
Activity Reviews
Visit to another uninhabited island
Visit to another uninhabited island
Galapagos Islands

A long trip but the same boat and crew as our previous day trip to North Seymour. The snorkeling whilst colder was amazing. We saw penguin’s, black tipped reef shark, anchovies, rays and loads of colorful fish. 🐠

Quality of Experience
Crew, guide and boat all fantastic
Food
Great food again - snacks, cakes and champagne
Guides, Drivers and Staff
Transport
Excursion to an uninhabited island
Excursion to an uninhabited island
Galapagos Islands

We loved it all - whilst we didn’t see too much when snorkeling the walk around the island looking at the nesting birds - blue footed Boobies and Frigate birds were amazing. Also the marine iguana 😊

Quality of Experience
Journey, boat, crew, guide and wildlife all amazing. As was the company of other guests.
Food
Fabulous!
Guides, Drivers and Staff
Transport
Visit to the Charles Darwin Research Station
Visit to the Charles Darwin Research Station
Puerto Ayora

This didn’t take too long but was an interesting and informative visit

Quality of Experience
Guides, Drivers and Staff
Transport
We walked with our guide from the hotel - nice to stretch our legs.
Highlands of Santa Cruz Island
Highlands of Santa Cruz Island
Galapagos Islands

We loved it all - a great start to our Santa Cruz expedition. Giant turtles were amazing

Quality of Experience
Food
Lunch at the venue was great
Guides, Drivers and Staff
Transport
360° Tour
360° Tour
Isla San Cristóbal

The snorkeling was great at all locations and our guide was brilliant- taking photos and videos of everything which he shred. Boat crew were great too despite the return journey being very bumpy! Wet suit definitively needed, which we had been advised about.

Quality of Experience
Food
Food on board was very good and snacks were also provided
Guides, Drivers and Staff
Guide and boat staff were fab - very helpful throughout our trip.
Transport
Interpretation Center & Tijeretas Hill
Interpretation Center & Tijeretas Hill
Galapagos Islands

We did this trip on our own as the guide instead took us to the beach to see the Sea Lions and to the only lake in San Cristobal- El Junco

Quality of Experience
Lots of information and detail provided by the guide
Food
We had lunch at a local restaurant before setting off on the trip - hard to avoid meat but not bad!
Guides, Drivers and Staff
Guide was very helpful, chatty and good company
Transport
It was on time, fit us all in and waited at each location
Local specialist: Angie Maldonado
Angie
Angie Maldonado
Local specialist in Quito - Ecuador | Replied on Sep 03, 2024
Dear Caitrin, Thank you so much for your kind words! I am absolutely thrilled to hear that you and your family had such a fantastic time in Ecuador and the Galapagos! It was a true pleasure working with you and your husband to create a memorable adventure, and I'm glad everything went smoothly. I’m delighted that the hotels, boat trips, and land-based adventures were perfect for your family. It’s wonderful to hear that you felt well taken care of and that the information provided added to... Read more

Dear Caitrin,

Thank you so much for your kind words! I am absolutely thrilled to hear that you and your family had such a fantastic time in Ecuador and the Galapagos! It was a true pleasure working with you and your husband to create a memorable adventure, and I'm glad everything went smoothly.

I’m delighted that the hotels, boat trips, and land-based adventures were perfect for your family. It’s wonderful to hear that you felt well taken care of and that the information provided added to your experience!

Thank you for choosing to travel with us, and I hope to have the pleasure of helping you plan another incredible journey in the future!

Wishing you all the best,
Angie

Thinking of visiting Indonesia? Don't doubt it, contact Yuqqa
Indonesia | Aug 4 - Aug 14, 2024

Paula
Paula L.
Singapore | Reviewed on Sep 02, 2024
We had an amazing experience in Indonesia with Yuqqa from Kimkim!
From the very beginning we discussed plans that worked for my whole family and for different reasons we had to change them a few times, Yuqqa patiently helped us until we could finally get a very detailed full itinerary.
From then and until we came back home we felt accompanied by Yuqqa, sending her questions of any kind at any time of the day that were responded promptly. If any issues arouse she would quickly find a way to...
Read more

We had an amazing experience in Indonesia with Yuqqa from Kimkim!
From the very beginning we discussed plans that worked for my whole family and for different reasons we had to change them a few times, Yuqqa patiently helped us until we could finally get a very detailed full itinerary.
From then and until we came back home we felt accompanied by Yuqqa, sending her questions of any kind at any time of the day that were responded promptly. If any issues arouse she would quickly find a way to work around it and listened to our feedback.
All the activities she booked for us were of quality, the drivers and guides were super professional and lovely people, they would give the extra mile to help us and make us feel comfortable.
We learnt a lot from the Indonesian culture, we visited many interesting places like the Brahmavihara Monastery and the floating temple, staying on a boat in Komodo was a great idea and this let us enjoy amazing sunrises and sunsets on the boat, fantastic snorkeling plus swimming with manta rays and visiting the pink beach. Some activities like rafting and quads were great adventures and again of quality, trekking up Mount Batur to enjoy the sunrise is something we'll never forget. I can continue describing the amount of things that we did and we enjoyed them all!
So the only thing remaining is to thank Yuqqa for her extensive help during our trip. We will never forget it!

Activity Reviews
Experience VW Safari Car Tour - Ubud
Experience VW Safari Car Tour - Ubud
Ubud, Bali

We loved our guides and going in those open cars was fun. We had fun and learnt a lot. It's a bit sad that some places became a bit instagramable like the ricefields but we loved the nature part.

Canoe & Trekking at Bratan Lake
Canoe & Trekking at Bratan Lake
Indonesia

It was a good idea to canoe to see the floating temple and then get to the other side where we went across a jungle and learnt a lot about it.

Komodo Cruise Day 2
Komodo Cruise Day 2
Indonesia

The komodos are impressive and the good thing is that we got a private guide but there is a lot of people and I felt a bit that the poor animals and chased by us humans.

Experience ATV Ride in Ubud
Experience ATV Ride in Ubud
Indonesia

Fun, fun!! all the way. Yes, we enjoyed it a lot

Komodo Cruise Day 1
Komodo Cruise Day 1
Indonesia

Our guide Shony was fantastic! He was with us all the time helping with anything that we needed and making sure we had fun. The crew in boat was very friendly as well. We loved our experience.

Quality of Experience
Food
Guides, Drivers and Staff
Komodo Cruise Day 3
Komodo Cruise Day 3
Indonesia

Swimming with the manta rays was a real highlight in our boat trip. And the crew made sure that we enjoyed it all.

Quality of Experience
Experience Rafting in Ayung River
Experience Rafting in Ayung River
Ubud, Bali

All those many stairs going down to the river, just that was beautiful. The guide was fantastic and the experience was really lovely. Not challenging at all but enjoyable views everywhere.

Quality of Experience
Sunrise trek to Mount Batur
Sunrise trek to Mount Batur
Indonesia

It's an amazing experience! getting to the top and wait for the sunrise was somehting we'll never forget. It was a challenging trek and also very cold on top but definitely worth it. You even get a small breakfast on top.

Quality of Experience
Visit to Brahmavihara Monastery
Visit to Brahmavihara Monastery
Indonesia

This monastery is really beautiful and has an amazing energy. I had to sit and meditate, it gives you peace. I will go back.

Quality of Experience
Local specialist: Yuqqa Macdalena
Yuqqa
Yuqqa Macdalena
Local specialist in Bali, Indonesia | Replied on Sep 05, 2024
Hi Paula, Thank you so much for your trust and fantastic feedback! 🥰 I’m delighted to hear that you and your family had such an amazing time in Indonesia. I’m glad the itinerary, activities, and guides exceeded your expectations. Komang our driver sending a warm greetings as well. He told me how such warm persons you are all! He had a great time too hehe :D Your kind words mean a lot to us. It was a pleasure to assist you, and if you ever need help planning another adventure in Indonesia,... Read more

Hi Paula,

Thank you so much for your trust and fantastic feedback! 🥰 I’m delighted to hear that you and your family had such an amazing time in Indonesia. I’m glad the itinerary, activities, and guides exceeded your expectations.

Komang our driver sending a warm greetings as well. He told me how such warm persons you are all! He had a great time too hehe :D

Your kind words mean a lot to us. It was a pleasure to assist you, and if you ever need help planning another adventure in Indonesia, just let me know!

Wishing you endless excitement and adventure ahead! :))

Sunny greetings from Bali,
Yuqqa ✨

We took a two-week trip in August of 2024, wh...
Morocco | Aug 17 - Aug 29, 2024

R
Riaz R.
Flagami, FL | Reviewed on Sep 02, 2024
We took a two-week trip in August of 2024, which was organized by Majid. We loved our trip! The itinerary was perfect, with just the right amount of time at each location. The accommodations were very nice, and the local guides were great. Majid did a fantastic job of organizing the whole thing. The best part of the trip was our driver/guide, Ismael. He has the perfect personality for the job: fun, well-informed, and kind. He was a great driver and a very interesting person to chat... Read more

We took a two-week trip in August of 2024, which was organized by Majid.

We loved our trip! The itinerary was perfect, with just the right amount of time at each location. The accommodations were very nice, and the local guides were great. Majid did a fantastic job of organizing the whole thing.

The best part of the trip was our driver/guide, Ismael. He has the perfect personality for the job: fun, well-informed, and kind. He was a great driver and a very interesting person to chat with during the drives from one location to the next. The whole family missed him on the days we were not with him. By the end of the trip, it felt like he was part of the family.

Also, the WIFI in the van was a very nice touch.

Overall, we could not be happier with our experience with our tour.

Local specialist: Majid Mrabti
Majid
Majid Mrabti
Local specialist in Morocco & France | Replied on Sep 02, 2024

Dear Riaz,
Thank you so much for taking the time to share your wonderful feedback about your recent trip to Morocco! I am thrilled to hear that you had an amazing experience with Kimkim and Under Moroccan Sun. It's clear that Ismael, your driver/guide, was the true star of the show! His warm personality, knowledge, and driving skills made a significant impact on your trip, and we're so glad you felt like he was part of the family by the end of it. We're also happy you appreciated the WiFi in the van - it's a small touch that can make a big difference!
Majid

very efficient and obliging team
Norway | Aug 22 - Aug 31, 2024

J
Jonathan S.
Australia | Reviewed on Sep 02, 2024

Mathia and colleagues were very helpful, obliging and efficient throughout the process including during the trip when we required various changes to the schedule.

Local specialist: Mathia Pacenti
Mathia
Mathia Pacenti
Local specialist in Vesterålen, Norway | Replied on Sep 02, 2024

Dear Jonathan and Caro,
Thank you very much for your kind review.
It was a pleasure to have you on board and help with the modifications you needed during the journey.
I am happy to hear you have appreciated our efficiency and on-time assistance. I hope you will come back to Norway in the wintertime to admire the Northern Lights spectacle and cooperate with me again.
I wish you and your family all the best. :)
Mathia

First and foremost, a huge thank you to Maria...
Italy | Aug 19 - Aug 28, 2024

Jay
Jay G.
Atlanta, GA | Reviewed on Sep 02, 2024
First and foremost, a huge thank you to Maria with KimKim for her expertise in coordinating our trip! The accommodations were all unique, comfortable and perfect regarding locations. The promptness by the private drivers, train rides and coordination of all the logistics moving us to three different destinations in Italy was seamless! The tour guides and private events were most enjoyable hosted by the most amazing people! Thank you for the most enjoyable trip of a lifetime!😎 Read more

First and foremost, a huge thank you to Maria with KimKim for her expertise in coordinating our trip! The accommodations were all unique, comfortable and perfect regarding locations. The promptness by the private drivers, train rides and coordination of all the logistics moving us to three different destinations in Italy was seamless! The tour guides and private events were most enjoyable hosted by the most amazing people! Thank you for the most enjoyable trip of a lifetime!😎

Hotel Reviews
Grand Hotel Riviera
Sorrento
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Caruso Place Hotel
Naples
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Relais Donna Lucrezia
Rome

Nelson our host was so accommodating and very hospitable!

Authenticity & Character
Location
Staff
Nelson
Cleanliness & Comfort
Activity Reviews
Farm and Food Experience including Olive Oil, Limoncello, Wine tasting
Farm and Food Experience including Olive Oil, Limoncello, Wine tasting
Italy
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Private Visit of Naples Underground Ruins
Private Visit of Naples Underground Ruins
Naples
Quality of Experience
Guides, Drivers and Staff
Transport
Private Guided Tour of the Pompeii Ruins
Private Guided Tour of the Pompeii Ruins
Italy
Quality of Experience
Guides, Drivers and Staff
Transport
Vatican Tour & Sistine Chapel
Vatican Tour & Sistine Chapel
Rome
Quality of Experience
Guides, Drivers and Staff
Transport
Private Colosseum Tour Including Roman Forum
Private Colosseum Tour Including Roman Forum
Rome
Quality of Experience
Guides, Drivers and Staff
Transport
Amalfi coast boat tour from Sorrento (Amalfi & Positano)
Amalfi coast boat tour from Sorrento (Amalfi & Positano)
Italy

Fonzie the boat captain was exceptional! The cruise along the Amalfi Coast was at the top of the list gor our trip! Absolutely beautiful!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Maria Grazia Rubino
Maria Grazia
Maria Grazia Rubino
Local specialist in Italy | Replied on Sep 02, 2024

Dear Jay,
Thank you so much for your wonderful review!

We're happy that our local partners and expertise helped make your journey through Italy truly special.

If you have any future travel plans in Italy, we’d be delighted to assist again.

Wishing you many more amazing travels!

Warm regards,
Maria Grazia

We absolutely loved Samir. He took such good ...
Morocco | Aug 18 - Aug 26, 2024

Rebecca
Rebecca F.
Ashburn, VA | Reviewed on Sep 02, 2024
We absolutely loved Samir. He took such good care of us. I will see him again for future trips. He was our driver for 9 days.. AMAZING Read more

We absolutely loved Samir. He took such good care of us. I will see him again for future trips. He was our driver for 9 days.. AMAZING

Hotel Review
La Mamounia
Marrakech

Courtly service. But worth every penny.

Authenticity & Character
Location
Local specialist: Abdellah El Asely
Abdellah
Abdellah El Asely
Local specialist in Marrakech | Replied on Sep 02, 2024

Hi Rebecca,

Thank you so much for your wonderful review! We're glad to hear that you had such a positive experience with Samir. He truly goes above and beyond to make sure our guests have a memorable journey. We’re delighted to know that you plan to travel with us again in the future, and we can't wait to welcome you back! Safe travels until then! 😊

Best Wishes,
Abdel

Friends exploring 3 regions of Ecuador Andes, Amazon, and Gallopagos
Ecuador | Aug 7 - Aug 28, 2024

Judith
Judith M.
Denver, CO | Reviewed on Sep 01, 2024
The planning of the trip with Nicholas to the entire experience in Ecuador exceeded all expectations. Nicholas was responsive and dedicated to be sure we had a wonderful trip even coming to welome us to his city and checking throughout the trip to be sure all was going well and making a change to our trip on the Gallapagos. The guide Sebastian, for the majority of our time in the Andes region, was fanastic. His compassion, his knowledge in so many areas, his dedication to point out and... Read more

The planning of the trip with Nicholas to the entire experience in Ecuador exceeded all expectations. Nicholas was responsive and dedicated to be sure we had a wonderful trip even coming to welome us to his city and checking throughout the trip to be sure all was going well and making a change to our trip on the Gallapagos. The guide Sebastian, for the majority of our time in the Andes region, was fanastic. His compassion, his knowledge in so many areas, his dedication to point out and explain, his English, his joy of life and enthusiam, his patience, his driving ability was top notch. He was the BEST. Seeing so much like Quito, the equator museum, the cooking class, hiking to the base camp of Cotapaxi and staying at the Hacienda near the park there, Mindu and the chocolate factory, Otavala and the Hacienda there, Cocachi, Banos and the waterfalls were incredible. Staying at the Wyndham by the aiport and being able to enjoy their marvelous breakfast before our flight to the Yunisani Napa cultural center in the Amazon and the again from Gallopagos was convenient and top notch. Although each island in the Gallapogos had its own charm and beauty and all of the excursions and guides were amazing and superb my personal favorite hotel was the Cassa playa Mann in San Cristobal. The family owners Jose and Lucy and hammocks on the patio and the breakfast were great. Wilson our guide of the town and museum was enthusiastic to share his love for his island. In Santa Cruz Felipe our guide for Seymore island was great pointing out and telling so much about the plants and wildlife and our guide for the Darwin Center and El Chato tortoise reserve was a pleasure and made sure we enjoyed all parts including a great coffee at 1835 before we started. Having a liesure day and exploring Tortuuga Bay was so incredible and enjoying the pool at the hotel La Fiesta was wonderful , but realized their is still more to explore on this island. On San Isabel it was amazing to be staying right on the beach at the Albermarle and loved the quiet of the island. I think my favorite tour with guide Luis on Los Tuneles was one of my favorites. Luis took such care of every person on the tour and made sure that everyone saw the animals and then sent us pictures and videos he took. An amazing memory. Tintoreras and the Volcano were super tours as well and renting bikes to go the the Wall of Tears was a wonderful way to spend our last day seeing black marine iguanas, land tortoise, pink flamingos, sea lions, and many birds along the way. Thank you Nicholas for creating a unforgetable memory for us.

Hotel Reviews
Ikala Quito Hotel
Quito
Location
Staff
Cleanliness & Comfort
Casa Playa Mann
Puerto Baquerizo Moreno

The decor and hospitality are superb of this family owned hotel. Lucy and Jose are great. The breakfast is good. The hammocks on the balcony in our room was awesome and relaxing overlooking the ocean. The beds are comfortable.

Authenticity & Character
Family owned and charming authenticity
Location
Though not right on the beach it is close and the view is great which made it perfect. Very close walk to a swimming beach.
Staff
Kindness, attentive, spoke great English,
Cleanliness & Comfort
Activity Reviews
Colonial City Tour, Cooking Class & the Middle of the World Monument
Colonial City Tour, Cooking Class & the Middle of the World Monument
Quito

Great chef and excellent food. So much fun and a great way to experience the food of Quito.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Wildlife Encounter at Los Tuneles (Cabo Rosa)
Wildlife Encounter at Los Tuneles (Cabo Rosa)
Ecuador
Quality of Experience
Food
Guides, Drivers and Staff
Luis the guide with Luis the captain and Eduardo the first mate were top notch. Luis made sure everyone got to see all the animals during the snorkel, and took some great pictures. Luis the captain cpuld really navigate the boat allowing us great views of the blue footed boobies on unity rock.
Transport
Local specialist: Nicolas Cadena
Nicolas
Nicolas Cadena
Local specialist in Ecuador | Replied on Sep 02, 2024

Dear Judith,

It was more than a pleasure having you and the girls here in Ecuador, we are so thankful to hear that you had an incredible time here! I loved seeing the pictures of your trip in all sorts of places, especially the ones in Cotopaxi, Sebas also loved being part of your trip and I'm sure he will love hearing your feedback :)

Meeting you and the group was really fun and I hope you enjoyed it as much as I did, we look forward to having you in South America sometime in the near future and we are ready to welcome you with open arms for another dream-like adventure.

Yours,
Nick

Why travelers love kimkim

Custom trips for independent travelers who are too busy to plan
Customize your trip with the help of a local travel specialist

Kimkim has handpicked the world’s top local travel specialists so you will have peace of mind and an unforgettable trip that meets your exact requirements.

Authentic travel experiences

Kimkim’s local specialists ensure that you will have the best experience based on up-to-date local insights. On top of that, the vast majority of your money will go straight to support and grow local economies.

Secure & easy booking

Once you are happy with the trip, you can easily book via kimkim’s secure payment platform.

Local support during your trip

You can always reach your local specialist with a quick message or call in case you hit a snag during your trip, or simply want some great local recommendations.