Kimkim Trip Reviews

4.8
Based on 16,553 ratings
Read 16,553 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Priscila was fantastic to work with and we had an unforgettable family vactation!
Costa Rica | Mar 9 - Mar 16, 2024

Kevin
Kevin M.
Newark, NJ | Reviewed on Mar 23, 2024
Priscila was fantastic to work with. We started planning our trip to Costa Rica much later than we should of and were unsure if we could pull it off. The pieces finally came together only about two weeks before the start of the vacation! Pricila was patient and extraordinarily helpful every step of the way. During our trip, she regularly stayed in contact and was available for questions we had throughout the trip. Even when we made last-minute changes to our trip, she was there. I don't... Read more

Priscila was fantastic to work with. We started planning our trip to Costa Rica much later than we should of and were unsure if we could pull it off. The pieces finally came together only about two weeks before the start of the vacation! Pricila was patient and extraordinarily helpful every step of the way.

During our trip, she regularly stayed in contact and was available for questions we had throughout the trip. Even when we made last-minute changes to our trip, she was there. I don't think we would have been able to pull it off without her help.

All of our excursions and tours were fantastic. Our kids had a blast and we had one of the best family vacations we've ever had. One big surprise was the transportation company, Ride CR. I think we thought that the drivers would be just that - drivers. Instead, they became like a whole additional part of our vacation! They were awesome. A special shout out to Christian who was with us for the whole second half of our trip. He stopped at some amazing restaurants and scenic areas once he knew we were game.

I also want to say thank you to the folks at kimkim for this platform and the ease of use. It took so much of the stress and anxiety out of the process. I even got in touch with another specialist for our future trip to Iceland!

Hotel Reviews
Hotel Mountain Paradise
Fortuna

The people here were really great. They made us feel welcome. I think we just had some bad luck with the room. The room was beautiful and much bigger than we expected. The major problem we had was that the air conditioning did not work in one of the bedrooms and it was really hot. We reported the problem, but it was not fixed. The food was mixed from day to day. We tend not to be picky eaters, but some of the dishes on the buffets were good, others not so much. On the flip side, the views of the volcano were amazing. The grounds were filled with beautiful plants and wildlife. It was a pleasure waking up and getting outside. To be honest, I think part of the problem was that we booked so late and there were limited options for our stay when we booked.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Park Inn San José by Radisson
San José

Pretty standard (quite nice) Radisson. We were only here overnight before heading to the airport early in the morning. Again, great staff.

Fiesta Resort All Inclusive Central Pacific
Puntarenas

Great place for our whole family. The food was amazing. The rooms were small, but comfortable (but, frankly, we spent very little time in our rooms). Views from the balcony of the room was amazing for ocean views and the sunset. The pools and amenities were great. We spend a good deal of time in the pools, played giant-sized chess, walked on the beach in the moonlight, and had a great time. The food was AMAZING. On our first day, we were limited to the "snack bar," which has burgers, hot dogs, nachos and other fast food. That was ok. But the breakfast and the other meals were fantastic. The only issue we ran into is there was some kind of miscommunication between their reservation specialist (with whom our travel agent, Priscila worked with) and the front desk staff. We were supposed to have an early check-in as we were arriving around 11 am. The young front staff knew nothing about it and said we had to wait until 3pm. Eventually, one of staff who helps with baggage and greets guests - who was older and had worked there for a while - intervened on our behalf and helped get us into a room after a bit. He was helping at the same time Priscila was on the phone with the reservation people. That was a minor set-back, but I wanted to include it because is just showed how often we ran into people who wanted to help and how awesome Priscila was.

Hotel Plaza Yara
Puntarenas

First, the people who work here are AMAZING. Some of the nicest people we met in Costa Rica (and that says a lot because EVERYONE was nice!). The place was absolutely beautiful, the breakfast was delicious, the rooms were remarkably spacious, and the front desk staff were always there to help with all aspects of our visit. This would be the kind of place I could imagine staying for an entire week. Just outstanding all the way around. On top of that, the front lobby is an art gallery featuring original works by local artists. Several people even bought paintings while we were there and the front desk staff walked them though the whole process of having the paintings shipped back to their homes. If you are planning on visiting the Manuel Antonio area, seriously consider staying there!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Zip Lines & Hanging Bridges Guided Walk
Zip Lines & Hanging Bridges Guided Walk
Arenal/La Fortuna

Wonderful! My only suggestion is to either schedule the hanging bridge tour and zip lines as the ONLY activity for the day or plan them on separate days. We did not have enough time to do the hanging bridge guided walk because we had to get back to our hotel to meet up for our afternoon hike to Arenal.

Walking tour on the slopes of the Arenal Volcano w/ Baldi Hot Springs entry
Walking tour on the slopes of the Arenal Volcano w/ Baldi Hot Springs entry
Costa Rica

Fantastic guide and great walk. The guide provided such great context and history of the volcano and the hike was invigorating and well-paced.

Quality of Experience
Guides, Drivers and Staff
Transport
Welcome to Puntarenas
Welcome to Puntarenas
Puntarenas

Our driver was amazing! There was not much else about this part of the trip other than the fact that there was some miscommunication about our reservations (no fault of our travel agent, it was an issue with internal communication at the hotel)

Guides, Drivers and Staff
Transport
Night tours of marine bioluminescence.
Night tours of marine bioluminescence.
Puntarenas

One of the coolest things we did on our trip. Amazing tour guide and boat captain. We got to swim in the bioluminescent algae and learned so much about the region and the science of the bioluminescence.

Quality of Experience
Guides, Drivers and Staff
Transport
Isla Tortuga Experience
Isla Tortuga Experience
Puntarenas

Unfortunately, we had to cancel this part of our trip. We were looking forward to this so much! But, we tried to pack in too much. We were exhausted from our previous activities and travel, so decided to spend the day in the pools at the resort. Please don't see the three stars as reflective of the experience, since we did not go on the trip. This review form just requires that I put in a rating before I can continue.

Manuel Antonio National Park Guided Nature Hike
Manuel Antonio National Park Guided Nature Hike
Manuel Antonio

Another "don't miss" experience. We saw squirrel monkeys, white-faced monkeys, howler monkeys, crocodiles, cool spiders and snakes, sloths (one mother with her baby!), and so much more. Our guide was amazing. He also helped us take cell phone pictures through his spotter scope - and we got some great shots! The hike ends with about 30 minutes free time to swim at the beach before heading back. I would have LOVED to spend more time swimming here, because it's so beautiful. But, its just the right amount of time to refresh and get ready for the hike back.

Quality of Experience
Guides, Drivers and Staff
Transport
Good bye Costa Rica!
Good bye Costa Rica!
Costa Rica

We're home!

Local specialist: Priscila Mata
Priscila
Priscila Mata
Local specialist in Costa Rica | Replied on Mar 23, 2024

Hello Kevin,

Thank you very much for taking the time to write your review; we really appreciate it.
I'm thrilled to know that you had a great time on your trip and that it was a wonderful experience for the whole family. Also, thank you for sharing the incredible photos with us.
You were amazing and very friendly travelers.
Whenever you're ready for another adventure, Our team will be happy to craft a trip plan for you.
I wish you all the best.
Priscila

Loved our La Dolce Vita Experience
Italy | Mar 8 - Mar 16, 2024

Siobhan
Siobhan C.
Atlanta, GA | Reviewed on Mar 23, 2024
Tiziana and Marina were amazing to work with. Tiziana listened to what I was looking to create for the ultimate mother / son trip in Milan and the Motor Valley region. She nailed it! Marina took over communications when she was out of the office and together, they made our trip was seamless. They handled hotel accommodations, train ticketing, dining reservations private guides/drivers and transfer. We enjoyed walking tours, food tastings & experiences, and car museums with factory tours.... Read more

Tiziana and Marina were amazing to work with. Tiziana listened to what I was looking to create for the ultimate mother / son trip in Milan and the Motor Valley region. She nailed it! Marina took over communications when she was out of the office and together, they made our trip was seamless. They handled hotel accommodations, train ticketing, dining reservations private guides/drivers and transfer. We enjoyed walking tours, food tastings & experiences, and car museums with factory tours. The highlight of our trip was the Ferrari Experience where my 20yo son drove a Ferrari 5 laps around a race track. He’s still talking about it. I usually plan all my our trips on my own but this was last minute and didn’t know where to start. Reaching out to KimKim was the smartest decision I made planning this one. I will definitely use KimKim’s services in the future. They were amazing!!!

Hotel Review
Hotel Rua Frati 48 in San Francesco
Modena

Definitely the best hotel in Modena. The staff, accommodations and dining are all 5 star. I highly recommend staying here when in the area.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Anita Matijasevic
Anita
Anita Matijasevic
Local specialist in Madrid & Florence | Replied on Apr 11, 2024

Hi Siobhan, thank you so much for taking the time to write this wonderful review and for your feedback, which I will make sure to forward to our team and local guides!😊 I'm so glad You and your son truly enjoyed your trip to Italy and got to experience with us the authentic side of Italy! It was our pleasure helping you with this trip and we look forward to many more in future! Best regards from the Espiritu Travel family!

I had a wonderful tour of Colombia. The tour ...
Colombia | Mar 15 - Mar 22, 2024

Aaron
Aaron T.
France | Reviewed on Mar 23, 2024

I had a wonderful tour of Colombia. The tour guides, Dori, Juan, Edgar were very knowledgeable of their country , and wee wonderful hosts. The hotels we stayed at were safe and excellent with friendly and respectful staff. I can’t wait to go back and visit other parts of Colombia I have not visited.

Aaron Tesfaye

Local specialist: Michael Gold
Michael
Michael Gold
Local specialist in San Agustín, Huila, Colombia | Replied on Mar 25, 2024

Dear Aaron,
Thank you so much for your wonderful review! We're thrilled to hear that you had a fantastic tour of Colombia and that your tour guides provided you with a knowledgeable and hospitable experience. We're delighted that you felt safe and enjoyed your stays at the chosen hotels.
We look forward to welcoming you back to explore more of Colombia soon!
If you have any other destinations in mind, don't hesitate to reach out.
Best regards,
Michael & the Chaska Tours Team

An unforgettable experience
Finland | Feb 15 - Feb 22, 2024

Hind
Hind A.
United Kingdom | Reviewed on Mar 23, 2024
This is my second time booking through Kimkim and it was a great experience. Moonika was very responsive and well organized in terms of bookings, ensuring enough time in between activities and her overall knowledge of the area was outstanding. I must say she is a very patient person and accommodated our requests. The itinerary provided was detailed and we did not face any issues during the trip. Finland is a place that I will never forget and I left the country speechless! Read more

This is my second time booking through Kimkim and it was a great experience. Moonika was very responsive and well organized in terms of bookings, ensuring enough time in between activities and her overall knowledge of the area was outstanding. I must say she is a very patient person and accommodated our requests. The itinerary provided was detailed and we did not face any issues during the trip. Finland is a place that I will never forget and I left the country speechless!

Activity Reviews
Finnish Sauna Experience
Finnish Sauna Experience
Rovaniemi
Quality of Experience
The hosts were amazing
Guides, Drivers and Staff
Transport
Ice Fishing Experience
Ice Fishing Experience
Levi

It was an okay experience to see how icefishing is done

Quality of Experience
Guides, Drivers and Staff
Transport
Aurora Ice Floating
Aurora Ice Floating
Finland

A MUST!

Quality of Experience
Guides, Drivers and Staff
Transport
Aurora Tour on Wooden Snowshoes
Aurora Tour on Wooden Snowshoes
Finland

The experience was amazing it was like floating on top of the snow!

Quality of Experience
Guides, Drivers and Staff
Superb guide
Transport
Local specialist: Moonika Apart
Moonika
Moonika Apart
Local specialist in Estonia | Replied on Mar 30, 2024

Hello Hind,

Thank you for a lovely review and I'm glad to hear you were happy with our services and the whole experience. It's nice to read that you really liked Finland and left with great memories. I hope you will return one day and happy to help you plan another trip to the region.

Best,
Moonika

Justine was great. Entire trip was seamless ...
United Kingdom | Mar 15 - Mar 19, 2024

Todd
Todd S.
Canada | Reviewed on Mar 22, 2024
Justine was great. Entire trip was seamless and exceeded expectations. Hotels were excellent and tours were excellent. The weather allowed us extensive walking in each city. Very happy and would definitely use the Kim Kim team again.
toby
Read more

Justine was great. Entire trip was seamless and exceeded expectations. Hotels were excellent and tours were excellent. The weather allowed us extensive walking in each city. Very happy and would definitely use the Kim Kim team again.
toby

Hotel Reviews
The Yard in Bath
Bath

Great setting with great showers.

Authenticity & Character
cute as
Location
just enough away from the centre to be quiet
Staff
knowledgeable and helpful with directions
Cleanliness & Comfort
great bath towels
The Grand, York
North Yorkshire

Get the breakfast buffet, amazing. Spa was great.

Authenticity & Character
historic and feels like the lux hotel it is
Location
Quiet and close to train station
Staff
proper
Cleanliness & Comfort
robes and slippers
Activity Reviews
 Bath: Guided Ghost Tour
Bath: Guided Ghost Tour
Bath

great guide

Quality of Experience
guide
Guides, Drivers and Staff
animated
Walking Tour of Bath with a Blue Badge Tourist Guide
Walking Tour of Bath with a Blue Badge Tourist Guide
Bath

great guide, funny. Bob

Local specialist: Justine Stewart
Justine
Justine Stewart
Local specialist in England/France | Replied on Mar 27, 2024

Toby!
Thank you so much for your incredible feedback. You gave me quite a bit of free reign to plan a holiday I thought would be great for you all and I'm so thrilled that you all had a wonderful time! It's always great when we share our favourite hotels and guides with people who really appreciate them too...I'm super happy that you loved The Yard in Bath (a personal favourite!) and that your experience with Bob in Bath was a good one!
Thanks so much for all your trust!
Justine & The High Point Holidays Team

Alvaro helped us plan the perfect trip for us...
Galapagos Islands | Mar 9 - Mar 16, 2024

Sandy
Sandy T.
Cherry Hill, NJ | Reviewed on Mar 22, 2024

Alvaro helped us plan the perfect trip for us. We loved the whole experience.

Local specialist: Alvaro Pereira
Alvaro
Alvaro Pereira
Local specialist in Quito, Ecuador | Replied on Mar 22, 2024

Hello Sandy!

Thank you so much for your kind words! It was an absolute pleasure helping you and Barry in planning your trip.

I'm thrilled to know that you loved the experience. Creating memorable and seamless travel experiences is always our goal, and I'm so happy that we were able to achieve that for you.

If you ever need assistance with future travel plans to another great place in Ecuador, please don't hesitate to reach out.

Safe travels!
Alvaro :)

Food and Culture Tour guide, Dani was excelle...
Portugal | Mar 8 - Mar 19, 2024

R
Robert K.
Janesville, WI | Reviewed on Mar 22, 2024
Food and Culture Tour guide, Dani was excellent.
Sinta Tour with Mannu was terrific!
Secret Porto Tour Guide, Pepito was excellent.
Read more

Food and Culture Tour guide, Dani was excellent.
Sinta Tour with Mannu was terrific!
Secret Porto Tour Guide, Pepito was excellent.

Hotel Reviews
Madalena by The Beautique Hotels
Lisbon

Great location and extremely helpful staff.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
PortoBay Teatro
Porto

Excellent location and very helpful staff. Good breakfast.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Octant Évora
Évora

Nice hotel and excellent restaurant. Very helpful staff, We would have preferred to be in the city of Evora.

Authenticity & Character
Location
Too far from the old city of Evora. We would have preferred to be in Evora
Staff
Cleanliness & Comfort
Vivenda Miranda
Lagos

Beautiful hotel with great views. Excellent restaurant. Very helpful staff and great location. Clean, comfortable and outstanding!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Meliá Lisboa Aeroporto
Lisbon

Good location, helpful staff. Hotel is just okay, food marginal.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Private Day Excursion: Sintra, Cascais & Estoril
Private Day Excursion: Sintra, Cascais & Estoril
Portugal

Mannu did a great job. He was very knowledgeable about Portugal’s past and present. Very good local lunch.

Quality of Experience
Guides, Drivers and Staff
Transport
Get to Know Lisbon with a Local
Get to Know Lisbon with a Local
Lisbon

Good tour, bad weather.

Quality of Experience
Guides, Drivers and Staff
 Lisbon Roots, Food & Cultural Walk
Lisbon Roots, Food & Cultural Walk
Portugal

Outstanding experience. Dani was a great guide, who was passionate about her city and its culture. Food and drink samplings were very good. Highly recommend.

Quality of Experience
Food
Guides, Drivers and Staff
Secret Porto Walking Experience
Secret Porto Walking Experience
Porto

We special experience with Pepito as our guide. He was very informative and took us to interesting locales.

Quality of Experience
Guides, Drivers and Staff
Douro Valley Excursion with Wine & Olive Oil Tastings & River Cruise
Douro Valley Excursion with Wine & Olive Oil Tastings & River Cruise
Porto

One of the highlights of our trip! The boat ride was great. The wineries and food were excellent! Very good guide. Lots of fun.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Beatriz De Pablo Rocha
Beatriz
Beatriz De Pablo Rocha
Local specialist in Madrid | Replied on Mar 26, 2024

Hi Robert, thank you so much for your feedback! I'm so glad to know that you had a great time discovering Portugal with your different guides, I'm sure you created lovely memories :) It's been a pleasure to work with you on this adventure! Warm regards, Bea.

UNFORGETTABLE COSTA RICA TRIP
Costa Rica | Mar 2 - Mar 10, 2024

Margaret
Margaret C.
Los Angeles, CA | Reviewed on Mar 22, 2024
AMAZING Costa Rica trip for 3 generations of my family! For my 40th birthday we took my 3 young children and my elderly parents to Costa Rica (La Fortuna, Monteverde and Playa Flamingo) for a 9 day trip. Olman at kimkim was extremely thoughtful and very knowledgeable about these places and recommended the perfect resorts/lodges and activities my family would enjoy all while considering my children's ages and my parents mobility issues. The highlights of our trip were: seeing 3-toed sloths... Read more

AMAZING Costa Rica trip for 3 generations of my family! For my 40th birthday we took my 3 young children and my elderly parents to Costa Rica (La Fortuna, Monteverde and Playa Flamingo) for a 9 day trip. Olman at kimkim was extremely thoughtful and very knowledgeable about these places and recommended the perfect resorts/lodges and activities my family would enjoy all while considering my children's ages and my parents mobility issues.

The highlights of our trip were: seeing 3-toed sloths with Juan Carlos and Gonzalo of Amazilia Travel in La Fortuna; taking a boat cruise on Lake Arenal and learning about the volcano, seeing caiman and eating empanadas with Yeri of EcoTerra Costa Rica; we loved the night tour with Jesus at Refugio de Vida Silvestre in Monteverde (we saw a palm viper, kinkajou and 2-toed sloth!); the guys at Treetopia were amazing and we loved the hanging bridges and zip-lining; my husband LOVED fishing in Playa Flamingo with Blue Marlin Sportfishing - he caught a 90lb yellowfin tuna and we have been enjoying poke bowls ever since; my personal favorite was watching baby sea turtles hatch and crawl into the ocean at Playa Conchal with a local guide Luis and his cousin Netty.

TRULY AN UNFORGETTABLE TRIP. I cannot recommend Costa Rica as a destination or Olman at Kimkim enough.

Hotel Reviews
Arenal Springs Resort & Spa
La Fortuna

AMAZING! The best parts were the hot-springs tubs piped directly into your hotel room, the gorgeous breakfast, volcano views and many hot and cool pools. 10/10 would live here if I could!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Koora Hotel
Monteverde

Great views and tasty food. Restaurant is small and wait staff are not accustomed to small kids.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Hike to La Fortuna Waterfall
Hike to La Fortuna Waterfall
Arenal/La Fortuna

We loved Juan Carols and Gonzalo sooooo much, we wanted to take them everywhere with us! My daughter was holding Gonzalo's hand and he was showing her all the birds. What a heavenly day!

Quality of Experience
Guides, Drivers and Staff
Transport
Peñas Blancas River Floating Safari Adventure by Raft
Peñas Blancas River Floating Safari Adventure by Raft
Arenal/La Fortuna

SOOOO much fun! I cant even being to count the number of animals we saw.

Quality of Experience
Guides, Drivers and Staff
Transport
Arenal Volcano National Park by Arenal Lake
Arenal Volcano National Park by Arenal Lake
Arenal/La Fortuna

Lots of great information! Yeri is clearly very highly educated!!! We all learned sooo much from her and the boat trip was very relaxing.

Quality of Experience
Guides, Drivers and Staff
Transport
Night Excursion at the Wildlife Refuge in Monteverde
Night Excursion at the Wildlife Refuge in Monteverde
Monteverde

We saw some awesome animals! Jesus showed is so many things - my son's favorite was the click beetles, but we also saw a 2-toed sloth, palm viper and kinkajou.

Quality of Experience
Guides, Drivers and Staff
Transport
Aerial Tram, Zip Lining & Hanging Bridges
Aerial Tram, Zip Lining & Hanging Bridges
Monteverde

FUN! Great wildlife guide Alex on the hanging bridges, and the fellas that did the ziplines were all so great and fun and very hard-working!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Fishing on the North Pacific Coast
Fishing on the North Pacific Coast
Costa Rica

The hubby caught a 90lb yellowfin tuna and a large dorado, my mom and son smaller tuna. My husband had such a great time he wanted to go fishing again the next day!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Olman Romero
Olman
Olman Romero
Local specialist in San Jose, Costa Rica | Replied on Mar 22, 2024

Hola Margaret,

What a great review!
I am thrilled to know your family had a terrific, but what makes this so special is that everyone got involved and enjoyed a lot every park, hotel, and tour you explored!

I am going to share your comments with the guides and my colleagues.

Thanks again for trusting in us!

Pura Vida,
Olman

Short but wonderful stay in Kathmandu Valley
Nepal | Mar 12 - Mar 15, 2024

Sandy
Sandy K.
Fruit Cove, FL | Reviewed on Mar 22, 2024

Gyaljan, our guide was super knowledgeable and also fun. He really was fantastic. It was also great to meet and spend time with Chhewang who helped us to plan out the trip we wanted. Our last night at the traditional Nepali dinner & dance was such a nice way to end our visit. Swayambunath and Changu Narayan temple were both really special spots thanks to Gyaljan sharing so much info and stories, both Buddhist and Hindu. The aarti ceremony at Pashupati was great to experience. And one of the biggest highlights was our hike on our 2nd day and having a delicious lunch outside at the farmhouse!

Local specialist: Chhewang Lama
Chhewang
Chhewang Lama
Local specialist in Kathmandu, Nepal | Replied on Mar 26, 2024

Hi Sandy and Joe.

Thank you very much for your positive feedback. It is indeed our pleasure to host you both. I also enjoyed hiking with you guys. Gyaljan is super happy ! We look forward to arrange your next adventure in Nepal. Hiking to Ama Dablam Base Camp Trek.

https://www.kimkim.com/c/kathmandu-ama-dablam-base-camp-trek-10-days

Best Wishes,

Chhewang & Team

Alessia did an amazing job from the beginning...
Italy | Mar 13 - Mar 20, 2024

Katy
Katy V.
Granite Bay, CA | Reviewed on Mar 22, 2024
Alessia did an amazing job from the beginning. She had incredible insights into our planning of our trip to Italy, as well as executing everything she set up for us. All of our transportation, logistics, lodging, entertainment, and lining up all our museum/Duomo tickets was absolutely key in relieving our stress. Alessia was also available to us during our time in Italy when needed.
We have many highlights, but specifically our time in Venice was special because of our city tour with Monica...
Read more

Alessia did an amazing job from the beginning. She had incredible insights into our planning of our trip to Italy, as well as executing everything she set up for us. All of our transportation, logistics, lodging, entertainment, and lining up all our museum/Duomo tickets was absolutely key in relieving our stress. Alessia was also available to us during our time in Italy when needed.
We have many highlights, but specifically our time in Venice was special because of our city tour with Monica who gave us incredible history of the city and of Antonio Vivaldi, which is what we asked for. The other highlight was the Vivaldi concert Alessia got us tickets to. Truly an amazing and memorable evening. Our hotel, Casa Verardo was wonderful and staff extremely caring.
Our time in the Chianti countryside was magical. Staying at Fonterutoli was perfect. The Osteria Fonterutoli was outstanding and the Mazzei Winery was so fun!
Ended in Florence and so thankful that Alessia had set up the Uffizi, Duomo, and Academy tickets in advance. We bypassed all the crowds and lines, so it made visiting these incredible places enjoyable. When we go back to Italy, we will use Alessia and KimKim again!

Hotel Reviews
Hotel Casa Verardo Residenza d'Epoca
Venice

Casa Verado was lovely. Cute boutique hotel that sits on a quiet canal, with comfortable rooms. Staff is incredibly kind and treated us well. Breakfast provided was lovely and had many choices. Would stay again.

Authenticity & Character
Location
Walking distance to the square, shopping, and food.
Staff
Very kind and they came to the boat taxi to guide us to the hotel and helped with luggage.
Cleanliness & Comfort
Room very clean and confortable
Castello di Fonterutoli
Fonterutoli, Siena

This place is gorgeous. Idyllic spot in the Chianti region. This little village is a gem. Our room was clean, comfortable and just perfect.

Authenticity & Character
Location
Exactly what we had hoped for. Beautiful village with olive trees and rolling vineyards. Just gorgeous.
Staff
Cleanliness & Comfort
Activity Reviews
Guided Walking Tour of Venice
Guided Walking Tour of Venice
Venice
Quality of Experience
Guides, Drivers and Staff
Transport
Four Seasons concert in a historic Venetian church
Four Seasons concert in a historic Venetian church
Venice

Amazing experience in Venice. The concert in the church was beautiful. Highly recommend.

Quality of Experience
Welcome to Tuscan Countryside!
Welcome to Tuscan Countryside!
Tuscany
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Alessia D
A
Alessia D
Local specialist in Milan, Italy | Replied on Mar 27, 2024

Katy, I am infinitely grateful for your review! I am thrilled that you and John had a wonderful week and enjoyed Italy.
I look forward to welcoming you again to create new memories and emotions.
Thank you for your trust and warm regards from Milan!

Seamless!!
United Kingdom | Mar 15 - Mar 19, 2024

R
Robin T.
Canada | Reviewed on Mar 22, 2024
we had an amazing family trip to the UK and the pre trip experience was great too! the itinerary was excellent with the hotel selections and the guided tours. Read more

we had an amazing family trip to the UK and the pre trip experience was great too! the itinerary was excellent with the hotel selections and the guided tours.

Hotel Reviews
The Grand, York
North Yorkshire

2 minute walk from the train station and a short walk into the center of town so a perfect location for exploring and a beautiful hotel. we arrived at 7:30pm and had a delicious dinner in the restaurant which was so perfect after travelling all afternoon and i highly recommend the breakfast buffet. spa area was fine. our rooms were large, spotless and very comfortable. staff was very friendly and helpful. this might have been my favourite hotel of our week.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Yard in Bath
Bath

cute, well appointed, great location, friendly staff. we sat in the lounge after dinner the first night playing games, i also enjoyed sitting in the foyer with all the windows with my tea in the morning and a glass of wine at night.

Authenticity & Character
clean and nice simple design choices. lots of greenery in the foyer made for a beautiful entrance
Location
easy walk to the center of town
Staff
friendly, accommodating
Cleanliness & Comfort
rooms are small but the bathrooms are a good size - we had a huge shower with great water pressure and nice lotions/shampoo etc.
Activity Reviews
The Best of York on Foot
The Best of York on Foot
York

our guide Sarah was amazing. we loved this walking tour. small group size is nice and sarah is so knowledgeable, well travelled and well spoken.

Quality of Experience
great to do on our first day to get our bearings and learn so much history - nice to start at 10:30 as the kids were happy to sleep in!
Guides, Drivers and Staff
sarah was amazing
 Bath: Guided Ghost Tour
Bath: Guided Ghost Tour
Bath

our guide was fun and very knowledgeable. a fun activity to do after dinner.

Quality of Experience
Guides, Drivers and Staff
Visit to York Minster with Guidebook
Visit to York Minster with Guidebook
York

self guided tour. was nice to have tickets pre booked and to get in early before the crowds

Quality of Experience
Chocolate Bar Making at York Cocoa Works
Chocolate Bar Making at York Cocoa Works
York

chocolate bar making was a fun activity and the space was great. We preferred the authentic and smaller feel of the venue we visited. Overall, it was a great activity for the family.

Quality of Experience
Guides, Drivers and Staff
Transport
right in town - walked there
Walking Tour of Bath with a Blue Badge Tourist Guide
Walking Tour of Bath with a Blue Badge Tourist Guide
Bath

The walking tour of Bath with a Blue Badge Tourist Guide was a great way to get to know the city. The guide was informative and entertaining, and we got to see all the major sights. The group tour format allowed us to meet other travelers and share the experience. I would definitely recommend this tour to anyone visiting Bath.

Local specialist: Justine Stewart
Justine
Justine Stewart
Local specialist in England/France | Replied on Mar 27, 2024

Robin!
Thank you so much for you epic words :)
I'm so chuffed you all had such a great time on your mini-English adventure. It's always a real treat when we can help families enjoy their holidays together and I'm glad you loved the guides and hotels too - it's wonderful to know that we have chosen things that the whole family have loved!
Thank you so much for your great feedback and we are always here to help when you are ready to explore the rest of the UK too :)
Justine & The High Point Holidays Team

Greece in March
Greece | Mar 3 - Mar 20, 2024

Julienne
Julienne S.
Australia | Reviewed on Mar 22, 2024
Hi Tasos was very helpful and listened well to my needs.
He guided me where necessary and I certainly had a great experience. Travelling in March was fine and spring really 'sprung' while I was there. A lovely time of year.
Delpi, Santorini and Nafplio were my favourite places. I rearranged things in Nafplio so I wasn't heading the same direction on consecutive days. Had I known the ferries were running I would have loved to have gone to Hydra. As it was I got to Septses.
My walking...
Read more

Hi Tasos was very helpful and listened well to my needs.
He guided me where necessary and I certainly had a great experience. Travelling in March was fine and spring really 'sprung' while I was there. A lovely time of year.
Delpi, Santorini and Nafplio were my favourite places. I rearranged things in Nafplio so I wasn't heading the same direction on consecutive days. Had I known the ferries were running I would have loved to have gone to Hydra. As it was I got to Septses.
My walking guides esp the last two- thanks again Nikos- were exceptional, informative and just fun to be with as was my guide around the acropolis- very well done.
The drive up to the Monasteries and back to Athens was too long within the 2 days time table but the walk around the Monasteries and the monasties themselves were great!
Many thanks for a wonderful time Tasos

Hotel Reviews
Heliotopos Hotel
Santorini

Friendly, helpful, and very approachable staff. The room was wonderful with the ' perfect' Santorini view. Sunset was magnificent. The bar, b' fast and dinners were very tasty with a good variety to choose from. Altogether a wonderful 4 days!

Authenticity & Character
Location
As it is between Firo and Ora it was easy to get to both places on foot.
Staff
They .ade the stay perfect!
Cleanliness & Comfort
Leto Nuevo Hotel
Nafplio

Pleasant staff and helpful. Lovely view and the room was 'roomy' which is needed for a stay of a few days. It is in a very central spot to everything. B' fast was again great.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Tasos Mylonas

We absolutely loved the itinerary that Uma ca...
New Zealand | Feb 26 - Mar 15, 2024

Joanna
Joanna J.
Florence-Graham, CA | Reviewed on Mar 22, 2024
We absolutely loved the itinerary that Uma came up with based on our interview and our time available to explore both the North and South Islands. Uma’s recommendations for restaurants in all the locations we visited were spot on! Uma’s choices of hotels for us to stay at were just perfect! She really listened to my input and made excellent selections and all our hotel stays were very nice, comfortable and well-appointed. Uma was also super helpful and available to problem-solve when we ran... Read more

We absolutely loved the itinerary that Uma came up with based on our interview and our time available to explore both the North and South Islands. Uma’s recommendations for restaurants in all the locations we visited were spot on! Uma’s choices of hotels for us to stay at were just perfect! She really listened to my input and made excellent selections and all our hotel stays were very nice, comfortable and well-appointed. Uma was also super helpful and available to problem-solve when we ran into hiccups on the road and went above and beyond to support us on our journey. We will definitely be recommending Uma to our family and friends because she masterfully curated the trip of a lifetime for us and we are so grateful for her expertise and experience 🩵🩵🩵

Some of our favorite things from our trip were: our flight on Salt Air in Paihia to Cape Reinga and the Bay of Islands with our personable pilot, Mikhail. We had the best guide, Ben, at Hobbiton. Ben was so enthusiastic and knowledgeable about all the details of the making of The Lord of The Rings and Hobbit movies. Our driver, Greg Arnold, with Southern Discoveries, took us on an amazing drive to Milford Sound where we cruised and saw beautiful waterfalls, seals and gorgeous scenery before coming back to a helicopter ride over the mountain tops and lakes from Fiordland. National Park back to the lakes and mountains surrounding Queenstown. Greg and his team of drivers and pilots made sure everyone was taken care of and was having a good time and was super charming and fun! We loved every area we visited and are already planning our next trip🩵🩵

Hotel Reviews
The Rees Hotel
Queenstown

This was my favorite hotel from our trip because of the excellent room, view, bathroom set up (bathtub!!!) and the most comfortable bed. The restaurant was top notch and had laundry service which was convenient. We will look forward to our next stay here🩵

Authenticity & Character
The room design and furnishings were luxurious and comfortable.
Location
The lake view was stunning and I miss it so much already!
Staff
Very pleasant and helpful. Genuinely seemed like they all took there jobs seriously and didn’t with professionalism and friendliness.
Cleanliness & Comfort
The room design and bed and pillows were perfect for us.
M Social
Auckland

Loved it, the breakfast buffet was nice, very comfy room, fabulous beds, great location, easy access in and out. The only down was the fitness area, which could have been more equipped.

Location
Cleanliness & Comfort
Waterfront Suites Bay of Islands
Paihia

The Waterfront Suites Bay of Islands was humongous, we were lucky enough to have our room upgraded, we wish we stayed even longer - the only down note was one of the stuff members wasn't the friendliest and didn't seem very flexible when we asked for an early check-in.

Adina Heritage Christchurch
Christchurch

It didn't stand out to us and I would not recommend it. It is kinda hard to find, and didn't know where to park our car. We also found some difficulties to understand the receptionist. Beautiful but dated rooms, the bed was smaller compared to our other hotels we stayed at in New Zealand. Something we didn't understand is the bathroom of the lobby locked until 11 am, which makes it difficult for travelers that leave their room early to use it.

Location
Cleanliness & Comfort
Activity Reviews
Te Pō Indigenous Experience
Te Pō Indigenous Experience
Rotorua

This activity was just amazing, we experience the best buffet ever, I literally tried everything and I wish I could eat more from there. The dances were just great and I felt the culture immersion.

Quality of Experience
Food
The buffet was top-notch.
Cape Reinga Half Day Tour by Aeroplane
Cape Reinga Half Day Tour by Aeroplane
New Zealand

We loved this Aeroplane tour! We had a very informative guide. It could have been shorter with less stops to make it less tiring, though.

Quality of Experience
Guides, Drivers and Staff
Glow Worm Kayaking in Rotorua
Glow Worm Kayaking in Rotorua
Rotorua

We loved the Glow Worm Kayaking in Rotorua, the glow worm and the lake were simply amazing, and the stargazing was incredible.

Quality of Experience
Guides, Drivers and Staff
the bus driver could have been friendlier and more on time.
Polynesian Spa - HIMALAYAN SALT POLISH & HERBAL OIL MASSAGE
Polynesian Spa - HIMALAYAN SALT POLISH & HERBAL OIL MASSAGE
Rotorua

The Polynesian Spa experience was fabulous. We had a salt scrub and massage, and I have to say that the service was professional and excellent. I would love to go back here!

Local specialist: Uma Natarajan
Uma
Uma Natarajan
Local specialist in New Zealand | Replied on Mar 22, 2024

Dear Joanna,

Thank you so much for your kind words and the review. It was my pleasure to assist you and Chris during your New Zealand Holiday.

I would be delighted to see you both again in our beautiful country.

Warm regards,
Uma

Honeymoon of a Lifetime
Kenya | Feb 24 - Mar 3, 2024

Jeffrey
Jeffrey H.
Houston, TX | Reviewed on Mar 22, 2024
I booked a safari with Animal Kingdom through Kim Kim and it was an absolutely amazing experience from start to finish. There are so many options of safaris to choose that it can be daunting. From the moment I messaged with Nicholas, I felt completely at ease. In the process leading up to the trip, he answered all of my copious questions. He was always quick and kind with his responses. He made sure we go our vaccinations and the proper visa. Once we arrived, he and our driver, John, picked... Read more

I booked a safari with Animal Kingdom through Kim Kim and it was an absolutely amazing experience from start to finish. There are so many options of safaris to choose that it can be daunting. From the moment I messaged with Nicholas, I felt completely at ease. In the process leading up to the trip, he answered all of my copious questions. He was always quick and kind with his responses. He made sure we go our vaccinations and the proper visa. Once we arrived, he and our driver, John, picked my wife and I up from the airport. This was the biggest relief since we landed at 11:00pm local time. Nicholas rode with us to the first hotel we stayed at and he walked us through what most of the trip would look like beyond the itinerary he provided. For almost the rest of the trip, my wife and I were just with John, our driver. I cannot talk highly enough of John. We told him all of the animals we wanted to see and what pictures we wanted. He made sure we got and saw everything we wanted. He also did an amazing job of answering all of the questions we asked throughout the trip. On our last day, we had many hours between our last safari and our flight out of Nairobi and Nicholas and John helped my wife and I out by recommending a good area of Nairobi to stay in until the flight and then John took us to the airport.

For the trip, we went to Nairobi National Park, David Shedrick’s Elephant Preserve, Giraffe Center, Masai Mara, Lake Nakuru, Lake Naivasha, and Amboseli. All were fantastic but Lake Nakuru was our biggest surprise. Do not skip it!

Hotel Reviews
Fair Acres Boutique Hotel
Karen, Nairobi. P. O Box 1121 – 00208 Nairobi.

Fantastic hotel! Staff was attentive. The room was nice and clean. The restaurant had delicious food.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Ashnil Mara Camp
Maasai Mara

The lobby area was very nice. The buffet was good for all meals. WiFi was only available in the main area which was a challenge. You also could not bring food to your room because monkeys would break in and steal it. Otherwise, great experience!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Lake Naivasha Simba lodge
Naivasha

The grounds of this hotel are amazing! Very cool area to walk around and be amongst zebras, giraffes, and other wildlife.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Kilima Safari Camp
Nairobi, Kenya

The first room we were put in smelled like an animal had died inside of it. There were also many bugs, living and dead, in the room that was “freshly cleaned.” We switched rooms without issue from the staff but the lack of cleanliness persisted in the second room. It was also incredibly hot when we were there. There was no portable fan in the room. There was one fan which was mounted on the wall in the room. This would be fine but they put a twin bed with a full wooden bed frame in front of the fan so you couldn’t use the queen bed without sweating all night. Then, at night, there were thousands of grasshoppers. This would not be a problem except for the fact that they kept getting in the room so I heard them all night trying to get past the mosquito netting. Worse yet, the hotel didn’t have any protection for the outdoor buffet. So while we were trying to eat, grasshoppers were jumping into our mouths and food.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Giraffe center
Giraffe center
Nairobi
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Nairobi National Park
Nairobi National Park
Nairobi
Quality of Experience
Food
Guides, Drivers and Staff
Transport
David sheldricks
David sheldricks
Nairobi
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Nicholas Mwangi
Nicholas
Nicholas Mwangi
Local specialist in Nairobi | Replied on Mar 30, 2024

Hi Jeffrey,

Thanks so much for your review. I'm happy to hear you enjoyed your honeymoon noting some of the highlights during your trip with us. We have noted your experience with Kilima Camp, which we are really sorry, we have passed the same information to the hotel and we expect to see improvements before sending our guests there. We look forward to connect again in the future for different experiences.

Best regards,
Nicholas

Perfection in every way
Costa Rica | Mar 15 - Mar 21, 2024

Geoffrey
Geoffrey P.
Dania Beach, FL | Reviewed on Mar 22, 2024
From start to finish, both KimKim and their local tour guide partners and companies utilized, were fantastic. As for KimKim itself - with the exception of one time where I had to email a few times to get a reply while awaiting some answers - the professionalism and communication was excellent. I was very happy with the planning process. The ground transportation by Alex was perfect and then for the four subsequent days of touring, our private dedicated tour guide Willy was absolutely... Read more

From start to finish, both KimKim and their local tour guide partners and companies utilized, were fantastic. As for KimKim itself - with the exception of one time where I had to email a few times to get a reply while awaiting some answers - the professionalism and communication was excellent. I was very happy with the planning process. The ground transportation by Alex was perfect and then for the four subsequent days of touring, our private dedicated tour guide Willy was absolutely phenomenal in every way. Not only was Willy helpful and professional, but he was wonderful with our 10 and 6 year olds which in and of itself is enough for a glowing review. I have nothing but good things to say about everyone involved in this process and can’t wait to use KimKim again, and if we go to Costa Rica again, we will absolutely want driver Alex and tour guide and specialist Willy!

Hotel Review
The Springs Resort & Spa at Arenal
La Fortuna

First class service and accommodations, with unbelievably helpful and professional staff. Nothing but smiles all day every day and a willingness to make the vacation and hotel stay comfortable and wonderful. The hotel is beautiful, secluded, exclusive and enormous (when also considering the club rio aspect). The pools and hot springs are incredible as is the children’s game room and niceties like a helpful essentials type store and free laundry accommodations. The food wasn’t what we hoped for - it was not terrible by any means - but just not up to the expectations given the VERY high price. The sushi was good and the restaurant down near club rio activities was quite good but that’s about it. The morning buffet was very mediocre and we made sure to leave the hotel for breakfast after trying it twice. The hotel pizza and non sushi dinner options were not enjoyable either. Again, not horrendous just not what we’d expect given all the other incredible aspects of the hotel and the cost of course. We will certainly return, we just know we will mostly eat downtown in La Fortuna. Otherwise, absolutely wonderful in every way

Authenticity & Character
Location
A bit hard to get to but AMAZING view and location
Staff
Amazing! Extremely friendly, helpful. Always smiling.
Cleanliness & Comfort
Local specialist: Charlotte Törnqvist
Charlotte
Charlotte Törnqvist
Local specialist in Turrialba, Costa Rica | Replied on Mar 22, 2024
Dear Geoffrey, Thank you for your amazing review! For us at Serendipity Adventures in Costa Rica it is so nice to know our service as a local specialist for Kimkim is appreciated, and especially the personalized attention of our coworkers Alex and Willy.
We will love to help you plan another Costa Rica vacation in the near future, and serve you in country, so feel free to reach out any time and we will make sure Alex and Willy are assigned to your family.
In terms of the honest and...
Read more

Dear Geoffrey,

Thank you for your amazing review! For us at Serendipity Adventures in Costa Rica it is so nice to know our service as a local specialist for Kimkim is appreciated, and especially the personalized attention of our coworkers Alex and Willy.
We will love to help you plan another Costa Rica vacation in the near future, and serve you in country, so feel free to reach out any time and we will make sure Alex and Willy are assigned to your family.
In terms of the honest and detailed feedback of the hotel, it is also highly appreciated, and we will share the details with the staff of the Resort, so that they can use it in their efforts to always improve.

Pura vida,
Charlotte

Spring Break in Iceland
Iceland | Mar 10 - Mar 15, 2024

Abraham Sebastian
Abraham Sebastian K.
Los Angeles, CA | Reviewed on Mar 21, 2024
Amazing spring break in Iceland. First time to this island that truly does seem out of the pages of a fantasy novel or tele-series. Rita was our local specialist and arranged our trip specifically to our needs. She was prompt and answered all our questions and queries. She also provided a ton of helpful tips to make our trip more seamless. Read more

Amazing spring break in Iceland. First time to this island that truly does seem out of the pages of a fantasy novel or tele-series. Rita was our local specialist and arranged our trip specifically to our needs. She was prompt and answered all our questions and queries. She also provided a ton of helpful tips to make our trip more seamless.

Activity Reviews
Whale Watching Ólafsvík
Whale Watching Ólafsvík
Snæfellsnes Peninsula

Although all of us were tired from the long flight in from US, the boat trip from Olafsvik woke everyone up. We had close encounters with Orcas, Sperm whales and porpoises. It was a great start to our vacation.

Quality of Experience
Guides, Drivers and Staff
Transport
The Secret Lagoon
The Secret Lagoon
Iceland

Was just amazing and otherworldly. Very relaxing and wasn't too crowded.

Quality of Experience
Guides, Drivers and Staff
Transport
Reykjavik Food and Drink Adventure - Local Evening Experience
Reykjavik Food and Drink Adventure - Local Evening Experience
Reykjavík

Was the highlight of our time in Reykjavik. Stevie took us on a culinary tour and also filled us up with local knowledge. We even got to taste the fermented shark (rather gross). But rest of the food was amazing.

Quality of Experience
Guides, Drivers and Staff
Transport
Crystal Blue Ice Cave
Crystal Blue Ice Cave
Iceland

Was great. Tom (from Devon, UK) was an awesome guide. And based on his recommendations we had one of the best fish and chips ever from the food truck.

Quality of Experience
Guides, Drivers and Staff
Tom was fantastic
Transport
Blue Lagoon
Iceland

The Blue Lagoon itself was wonderful including the pool and their facilities. But the weather played spoil sport, it was cold, windy and rainy and rather miserable. I am sure the experience would have been 5-star worthy had the weather cooperated.

Quality of Experience
Local specialist: Rita Tallarom
Rita
Rita Tallarom
Local specialist in Akureyri | Replied on Mar 29, 2024

Thank you so much for the nice review, Abe!
I'm so happy to read , that you and your family had such a wonderful time in Iceland! :)

Our vacation was phenomenal
Italy | Mar 6 - Mar 19, 2024

John
John L.
Oconomowoc, WI | Reviewed on Mar 21, 2024

Our vacation has been phenomenal. Lorenza did an amazing and wonderful job with the planning, hotel and dinner reservations, tour guides and drivers! We loved our time in Sicily. Ending our vacation in Taormina and staying at the Grand Hotel Timeo was truly special. The vistas from the hotel of the sea and Mt Etna are spectacular!!
Thanks so much for all you’ve done for us. We will be telling all of our friends that they need to go to Sicily and use you to plan and book their vacations.

Local specialist: Lorenza Cannarsa

Morocco …..an amazing country of great contrasts
Morocco | Mar 10 - Mar 20, 2024

Suzanne
Suzanne S.
Canada | Reviewed on Mar 21, 2024
Salem was an informative & organized guide.We really enjoyed our time with him.He gave us lots of insight into Moroccan culture & various historic sites.Kimkim was very helpful in coming up with an itinerary & providing accomodation in the Medinas of each location. Read more

Salem was an informative & organized guide.We really enjoyed our time with him.He gave us lots of insight into Moroccan culture & various historic sites.Kimkim was very helpful in coming up with an itinerary & providing accomodation in the Medinas of each location.

Hotel Reviews
Kasbah Rose
Tangier

Beautiful little place with a fantastic view of the city.Breakfast was delicious & Lorraine was a very welcoming host.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad El Palacio
Chefchaouen

Beautiful spacious rooms in a great location.We could walk everywhere in the town.The staff were friendly & helpful.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Farouzi Fes
Fes

This hotel was absolutely beautiful!! From the moment we arrived until the minute we left our experience was fantastic.The staff were amazing & the breakfasts were excellent with so much selection.

Authenticity & Character
Beautiful hotel with so much detail in the decoration.
Location
Very central for walking around main center of Fes.
Staff
Super friendly….sadly I don’t remember any names.
Cleanliness & Comfort
Rooms were very clean & super spacious.
Riad Kalaa
Rabat
Riad Nesma Suites & SPA
Medina, Marrakech

Overall a good hotel but the rooms were quite small.

Authenticity & Character
I liked the rooftop eating area & pool.
Location
Easy to access everything in the old part of the city.
Staff
Cleanliness & Comfort
Activity Reviews
Guided Tour of Tangier (upon arrival)
Guided Tour of Tangier (upon arrival)
Tangier

Tour never happened because our ferry arrived very late due to circumstances beyond our control.We were disappointed that we would have to pay $100 US to reschedule for the next day considering we paid $2600 US each. It wasn’t the greatest way to start the tour.

Quality of Experience
Rebook to the next morning
Guides, Drivers and Staff
We have enough notice that we would be delayed for the tour to be rescheduled.
Transport
Weren’t given all the info we needed to make a choice
Afternoon Exploration of Morocco's Blue Pearl
Afternoon Exploration of Morocco's Blue Pearl
Chefchaouen

Salam gave us a good restaurant recommendation ……Triana that we ended up going to twice!!! Love this small town,it was really fun to explore on our own.

{{start_location}} to {{end_location}} via Volubilis and Meknes
{{start_location}} to {{end_location}} via Volubilis and Meknes
Morocco

Beautiful drive & we really enjoyed our tour of Volubilis.The site was amazing & the guide was very knowledgeable.Disappointing that Meknes was all under renovation so we really didn’t see much, but we enjoyed a nice lunch there.

Guided Tour of Fes
Guided Tour of Fes
Fes

Fes is an absolutely amazing place!! We were astounded by all the artisans & loved our visits to the tiling,pottery & leather workshops/stores.The markets were utterly mind boggling as well as the maze of streets!

Quality of Experience
Visit to the Jewish quarter & cemetery were interesting.
Guides, Drivers and Staff
Salam was an excellent guide for the day.
Local specialist: Maryem Kouna
Maryem
Maryem Kouna
Local specialist in Marrakech | Replied on Mar 22, 2024

Hi Suzanne!
Thank you so much for the great review! We are so happy to hear that you had an amazing time in Morocco and enjoyed your time with Sellam. So great to hear that we were able to help you plan an itinerary that exactly suited your interests!
Thanks again for the review and for trusting us with your trip!
Maryem, Sellam, and the rest of the Morocco Immersion family.

The perfect way to experience Morocco.
Morocco | Mar 9 - Mar 17, 2024

Dan
Dan T.
Chicago, IL | Reviewed on Mar 21, 2024
My good friend Tim and I decided to take a trip to Morocco to see a land I had never explored. We decided to hire a guide to make the trip easier for us. Had we had the opportunity to design the perfect guide, we could not have done better than Jamal. If you are fortunate enough to be able to meet and travel with Jamal, then you will have a beautiful experience in a wonderful country. His knowledge and energy can not be over stressed in this review. His driving ability is second to none. We... Read more

My good friend Tim and I decided to take a trip to Morocco to see a land I had never explored. We decided to hire a guide to make the trip easier for us. Had we had the opportunity to design the perfect guide, we could not have done better than Jamal. If you are fortunate enough to be able to meet and travel with Jamal, then you will have a beautiful experience in a wonderful country. His knowledge and energy can not be over stressed in this review. His driving ability is second to none. We got to travel Morocco with the perfect guide. Every city we visited, and every stop we made were enhanced by his presence. Often I don’t ask enough questions, and Jamal could even fill in all the blanks to anticipate what I should be asking. The eight days spent with him will remain with me till my final breath. He knows the ins and outs of Morocco like nothing I could have expected. It brings tears to my eyes even now thinking of the care he took to make my trip perfect. Please seek this young man out for your adventure. I only hope we can meet again someday. I hope he has a great life. I would be remiss if I didn’t mention Said and the other guides who also guided us around on the other city tours. Said lead us through Fez and his high energy made that part of the trip perfect. Thank you Said for your service in Morocco and also in the United States Army.

Local specialist: Sharon Louthian

A magical week in Bhutan
Bhutan | Mar 5 - Mar 12, 2024

Natalie
Natalie Z.
Canada | Reviewed on Mar 21, 2024

Thank you Mieke for planning my trip to Bhutan. There was a good mix of culture, nature. hiking and lots of wonderful photo opportunities. The highlight was the hike to the tiger’s nest and the hike and overnight stay at the Dodeydrak monastery. The guides and driver from WindHorse tours were excellent especially Namgyel & Taschi - punctual, professional & helpful. I fell in love with Bhutan and its people. I would definitely go back!

Local specialist: Mieke Arendsen
Mieke
Mieke Arendsen
Local specialist in Bhutan/Netherlands | Replied on Mar 21, 2024

Wow Natalie, thank you for your kind words and sharing those amazing pictures! Glad to know you have had such a good time. If you are ready to return we would love to host you here again :)
Wishing you all the best,
Mieke

Why travelers love kimkim

Custom trips for independent travelers who are too busy to plan
Customize your trip with the help of a local travel specialist

Kimkim has handpicked the world’s top local travel specialists so you will have peace of mind and an unforgettable trip that meets your exact requirements.

Authentic travel experiences

Kimkim’s local specialists ensure that you will have the best experience based on up-to-date local insights. On top of that, the vast majority of your money will go straight to support and grow local economies.

Secure & easy booking

Once you are happy with the trip, you can easily book via kimkim’s secure payment platform.

Local support during your trip

You can always reach your local specialist with a quick message or call in case you hit a snag during your trip, or simply want some great local recommendations.