Kimkim Trip Reviews

4.8
Based on 16,476 ratings
Read 16,476 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

A memorable trip to Morocco
Morocco | Sep 16 - Sep 25, 2023

Arshad
Arshad S.
Brighton, NY | Reviewed on Sep 30, 2023
We recently came back from an amazing 10 days tour of the beautiful country Morocco from Sep 16 – 25, 2023. This was a get-together of 44 classmates who came from variuos countries including, USA, UK, Pakistan, Malaysia, Saudi Arabia and Canada.
All the arrangements made by the tour company, Original Travels, were simply outstanding. Their services were prompt and professional and courteous. The tour guides provided by the company were highly knowledgeable about the geography, history and...
Read more

We recently came back from an amazing 10 days tour of the beautiful country Morocco from Sep 16 – 25, 2023. This was a get-together of 44 classmates who came from variuos countries including, USA, UK, Pakistan, Malaysia, Saudi Arabia and Canada.
All the arrangements made by the tour company, Original Travels, were simply outstanding. Their services were prompt and professional and courteous. The tour guides provided by the company were highly knowledgeable about the geography, history and culture of Morocco. They were polite and extremely helpful.
The tour company’s operations Manager Said and tour guides Noureddin and Ayoub who accompanied us during the entire tour always catered to our demands and looked after every legitimate request. They truly went the extra mile with a smile.
I would highly recommend Original Travels to all of my friends and family in Canada who might be interested in visiting Morocco in future.

Local specialist: Abdellah El Asely
Abdellah
Abdellah El Asely
Local specialist in Marrakech | Replied on Sep 30, 2023
Hi Arshad, Thank you so much for taking the time to share your wonderful experience of your recent 10-day tour of Morocco with Original Travels. It's heartwarming to hear that you and your 44 classmates from diverse countries, including the USA, UK, Pakistan, Malaysia, Saudi Arabia, and Canada, had such a memorable and enjoyable trip. Creating memorable experiences for travelers like you is what we strive for, and we are delighted that we could meet your expectations. Your kind words about... Read more

Hi Arshad,

Thank you so much for taking the time to share your wonderful experience of your recent 10-day tour of Morocco with Original Travels. It's heartwarming to hear that you and your 44 classmates from diverse countries, including the USA, UK, Pakistan, Malaysia, Saudi Arabia, and Canada, had such a memorable and enjoyable trip. Creating memorable experiences for travelers like you is what we strive for, and we are delighted that we could meet your expectations.

Your kind words about our services, professionalism, and courtesy mean a lot to us. Our dedicated team at Original Travels works tirelessly to ensure that every aspect of your journey is seamless and enjoyable. We are especially proud of our tour guides, Noureddin and Ayoub, who are passionate about sharing their knowledge of Morocco's geography, history, and culture. Their dedication to providing excellent service and their willingness to go the extra mile with a smile is truly commendable.

Once again, thank you for choosing us for your Moroccan adventure, and we hope to welcome you and your loved ones back for another unforgettable journey in the future.

Warm regards,
Abdel

As a former travel agent, I normally do my ow...
Italy | Sep 18 - Sep 23, 2023

V
Virginia B.
Glen Ellyn, IL | Reviewed on Sep 30, 2023
As a former travel agent, I normally do my own trip planning. This time I didn't have time to do in depth research for a short 5 day trip to Italy decided to find a travel agent. After some on line searching, I came across KimKim and saw they were highly rated by both clients and some well known business organizations so I thought I would give them a try. They did not disappoint. Ina was the travel expert assigned to my trip and she did an excellent job. The hotels she recommended... Read more

As a former travel agent, I normally do my own trip planning. This time I didn't have time to do in depth research for a short 5 day trip to Italy decided to find a travel agent. After some on line searching, I came across KimKim and saw they were highly rated by both clients and some well known business organizations so I thought I would give them a try. They did not disappoint.

Ina was the travel expert assigned to my trip and she did an excellent job. The hotels she recommended were very nice and centrally located. Restaurant recommendations were very good, too. Our guides were knowledgeable and fun. Transfers to/from the train stations/airports and hotels were easy. We did have one travel glitch due to a train schedule change which meant contacting the Traveler Care Team who was able to reschedule a hotel transfer for a later arrival. The only downside was that it resulted in an additional cost.

All in all, I was satisfied with all of the arrangements.

Hotel Reviews
Hotel Palazzo Grillo
Genova

Very good hotel with friendly and knowledgeable staff. Guests must walk about 100 meters to the hotel which is important to know for people who may have mobility problems.

Authenticity & Character
Location
Central location. Can only be accessed by walking. Quiet.
Staff
Cleanliness & Comfort
Hotel Barchetta Excelsior Como
Como
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Afternoon Como Food & Wine Tour
Afternoon Como Food & Wine Tour
Lake Como
Food
Guides, Drivers and Staff
Local transfer in Genoa
Genoa
Quality of Experience
Guides, Drivers and Staff
Transport
Genoa Cooking Class in a Noble Palace
Genoa Cooking Class in a Noble Palace
Italy

This was a very fun experience. Would do it again.

Quality of Experience
Guides, Drivers and Staff
Private Guided Tour by Ferry
Private Guided Tour by Ferry
Lake Como
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Ina Gaydarova
Ina
Ina Gaydarova
Local specialist in Athens, Greece | Replied on Oct 02, 2023

Dear Ginny,

I'm so happy you had a wonderful time during your short stay in Italy. It means a lot getting a positive feedback from professionals in the same field as us. Regarding your arrival train, last minute changes do bear the risk of additional costs depending on the circumstances and it's not always possible to avoid them. Thank you for your overall feedback, which is very helpful not only for our team but also future travelers.
Take Care!
Ina

Umbria highlights: Perugia, Città della Pieve, Orvieto, Spoleto and Assisi 12 days
Italy | Sep 16 - Sep 27, 2023

M
Maggie M.
Waltham, MA | Reviewed on Sep 30, 2023
KimKim is great overall. Paola was very responsive, but planning took a lot of back and forth. By the time we booked hotels, many were unavailable, and prices kept going up. We should have booked the hotels first, and then planned the remaining activities. Read more

KimKim is great overall. Paola was very responsive, but planning took a lot of back and forth. By the time we booked hotels, many were unavailable, and prices kept going up. We should have booked the hotels first, and then planned the remaining activities.

Hotel Reviews
Hotel Della Conciliazione
Rome

The rooms were our nicest of the trip. However, we had an unforgettable experience with one of the managers when one of us accidentally broke a vase in the lobby. This was a very freak thing, and completely accidental, but the manager informed us we’d be responsible for ‘property damage.’ He phoned at 10:15 PM to discuss the issue-we had traveled all day and were both asleep. The issue was eventually resolved, later in the week, with a payment from us. I must suggest not booking this hotel in the future.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel La Rosetta
PERUGIA

Loved the location . The restaurant was excellent. We appreciated having room service when one of us wasn’t feeling well.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Barchetta Excelsior Como
Como

Great location.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Full day excursion to Bellagio
Full day excursion to Bellagio
Italy

We thoroughly enjoyed this day. Our driver, Stephano, was so kind and helpful. We loved Bellagio.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Paola Imperiali
Paola
Paola Imperiali
Local specialist in Perugia, Italy | Replied on Oct 26, 2023

Thank you Maggie and Barbara!

We had an amazing time in Costarica! All our ...
Costa Rica | Aug 10 - Aug 16, 2023

S
Shamima S.
Albuquerque, NM | Reviewed on Sep 30, 2023
We had an amazing time in Costarica! All our rides were just on time and every individual activities went smoothly exactly as planned. We loved our accommodations. Jessica and Gustavo were amazing! We would recommend Kimkim to plan your next trip in Costarica! Read more

We had an amazing time in Costarica! All our rides were just on time and every individual activities went smoothly exactly as planned. We loved our accommodations. Jessica and Gustavo were amazing! We would recommend Kimkim to plan your next trip in Costarica!

Hotel Reviews
Lost Iguana Resort & Spa
Fortuna
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Cloud Forest Lodge
Monteverde
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Arenas del Mar Resort
Manuel Antonio
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Presidente
San José
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Gustavo Camperos

Excellent week!
Morocco | Sep 17 - Sep 24, 2023

Kay
Kay D.
New Brighton, MN | Reviewed on Sep 30, 2023
Samir was a reliable and safe driver and guide. He was willing to adapt our day if we expressed priority places to spend time in. Said was very helpful, especially given earthquake situation, about amending our lodging and site visit plans. KimKim continues to be our ‘go to’ for tailoring trips to our interests! Read more

Samir was a reliable and safe driver and guide. He was willing to adapt our day if we expressed priority places to spend time in.

Said was very helpful, especially given earthquake situation, about amending our lodging and site visit plans.

KimKim continues to be our ‘go to’ for tailoring trips to our interests!

Hotel Reviews
Elegancia Riad Boutique & SPA
Marrakech

We were unsure at first given circuitous path to get there— but service, food, etc was great. They even had tea and a bottle of wine for us!

Dar Rihana Dades
Douar Aït Ouffi

We loved this place and it’s food!

Tiziri Luxury Camp
Merzouga

Do not miss this place and riding camels to get there!

Riad Ghita
Fes

This was a fine location and breakfast, welcoming spot however given age — harder to have look clean etc. We enjoyed being near roof deck!

Riad Casa Hassan
Chefchaoeun

Very pleasant location, great decore, very walkable area. Room was light and airy— enjoyable!

Activity Reviews
Hiking and local family lunch in Dades valley
Hiking and local family lunch in Dades valley
Morocco

Great energy from guide and lovely walk. Was a little difficult to understand at times.

Marrakesh Evening Food Tour
Marrakesh Evening Food Tour
Marrakesh

Second thought we did not have this as time limits. Plz ignore above rating!

Half-Day Guided Tour of Marrakech
Half-Day Guided Tour of Marrakech
Marrakesh

Hanan was well informed, easy to understand, pleasant. Enjoyed having a woman guide!

Transfer from Marrakech to  Boumalne Dades
Transfer from Marrakech to Boumalne Dades
Morocco

Long drive but very interesting!

Dine with a local family
Dine with a local family
Morocco

Hosts were very caring and welcoming. Son of family did best to keep discussion/ info exchange up. Maybe was cultural - but would have enjoyed family joining us in dining .

Quick Tour of Casablanca with your Driver-guide
Quick Tour of Casablanca with your Driver-guide
Morocco

We appreciated seeing Rabat sites on the way.

Architectural Elegance: A Journey through the Hassan II Mosque
Architectural Elegance: A Journey through the Hassan II Mosque
Morocco

Loved seeing this marvel!

Local specialist: Abdellah El Asely
Abdellah
Abdellah El Asely
Local specialist in Marrakech | Replied on Sep 30, 2023

Hi Kay,

Thank you for taking the time to share your review! We're delighted to hear about your positive experience with Samir and KimKim. It's clear that Samir's dedication to providing a reliable and adaptable experience made your trip enjoyable, especially in the face of unexpected challenges like the earthquake situation. It's great to know that he was responsive and helpful in amending your lodging and site visit plans to ensure your safety and satisfaction.

We appreciate your trust in us and look forward to assisting you with more incredible journeys in the future.

Best Wishes,
Abdel

Our trip to Italy was fabulous!
Italy | Sep 22 - Sep 29, 2023

jen
jen b.
Glen Cove, NY | Reviewed on Sep 30, 2023
Our trip to Italy was fabulous! The excursions recommended by Marta were great! Having drivers to make sure we got to each new stop was very helpful. We are already thinking of our next trip! Read more

Our trip to Italy was fabulous! The excursions recommended by Marta were great! Having drivers to make sure we got to each new stop was very helpful. We are already thinking of our next trip!

Hotel Reviews
Porto Salvo B&B
Sant'Agnello

This hotel has a great location but it falls short on charm and hospitality.

Authenticity & Character
Location
perfect distance to the center of town and close to a beautiful piazza overlooking the sea
Staff
Cleanliness & Comfort
rooms sparcly appointed
Palazzo Caracciolo Napoli - MGallery
Naples

Beautiful hotel with spacious rooms. The staff is helpful and welcoming. Very aware of dietary needs for the wonderful breakfast.

Authenticity & Character
Location
a short walk to lots of museums and restaurants
Staff
Cleanliness & Comfort
Activity Reviews
Capri in a Day by boat
Capri in a Day by boat
Italy

Our Captain, Marco was fantastic! He was kind and knowledgeable about all the sites you can only see from the water. He told us of many different things we could chooses from on Capri for the 3 hours we were there.

Quality of Experience
Guides, Drivers and Staff
Transport
Half day tour in Pompeii
Half day tour in Pompeii
Italy

We had a driver (he didn't speak english) it was a little confusing in the beginning but we figured it out. We upgraded our expereince to a small group guide instead of the head phone self guided tour. And we are glad we did!!! Pompeii is enormous and it was a wonderful experience with the tour guide.

Quality of Experience
Guides, Drivers and Staff
Transport
We had a hard time communicating.
Local specialist: Marta Toso
Marta
Marta Toso
Local specialist in Venice, Italy | Replied on Oct 06, 2023

Hi Jen,
Thank you for taking the time to review your trip as this is really important for us to assess the quality of your trip and for future planning.
Happy you enjoyed your time in Italy, and that it got you thinking about your next trip!
All the best
Marta

The trip was organized well. I like how Ina a...
Italy | Sep 22 - Sep 29, 2023

G
George D.
Canton, GA | Reviewed on Sep 30, 2023
The trip was organized well. I like how Ina arranged for the drivers to pick us up from the Train stations, airports and hotels. She arranged great private tours. She was also available by phone for questions . We had an excellent experience. Thanks Ina Read more

The trip was organized well. I like how Ina arranged for the drivers to pick us up from the Train stations, airports and hotels. She arranged great private tours. She was also available by phone for questions . We had an excellent experience. Thanks Ina

Hotel Reviews
Hotel Spadari Al Duomo
Milan

Very clean and a very friendly staff

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Capo d'Africa—Colosseo
Rome

Very clean and a helpful and Friendly staff. The location was great because it was near the colosseum and several great restaurants.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Villa di Sorrento
Sorrento

Love the location near the town center square. Very clean hotel

Authenticity & Character
Location
Staff
Cleanliness & Comfort
CHC Continental, BW Premier Collection
Venice

Liked the location. Breakfast was very good. Room was nice and clean

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Express Colosseum Tour
Express Colosseum Tour
Rome
Quality of Experience
Guides, Drivers and Staff
Transport
Private Vatican Guided Tour
Private Vatican Guided Tour
Rome
Quality of Experience
Guides, Drivers and Staff
Transport
Local transfer in Rome
Rome
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Ina Gaydarova
Ina
Ina Gaydarova
Local specialist in Athens, Greece | Replied on Oct 02, 2023

Dear George,

Thank you very much for the 5 star rating and feedback. Planning a trip for bigger groups, always requires a bit more attention to detail to make sure everybody enjoys equally their holiday. I'm very happy you all had a wonderful time! Feel free to contact me directly if you wish to visit Greece in the future and the beautiful Greek Islands where I also specialize.

Take care!
Ina

France trip
France | Sep 18 - Sep 29, 2023

K
kris h.
Deer Valley, AZ | Reviewed on Sep 30, 2023
We were very happy overall with trip and all the help Sarah gave us with our planning. She took the information we had given her on things we'd like to see and do and she outlined for us a perfect trip! We picked up a rental car just outside of Paris and with navigation on our phone, had very little trouble driving all through France. We really liked the flexibility driving gave us as we made several side trips to cities and things we wanted to see along the way and we could stay as long as... Read more

We were very happy overall with trip and all the help Sarah gave us with our planning. She took the information we had given her on things we'd like to see and do and she outlined for us a perfect trip! We picked up a rental car just outside of Paris and with navigation on our phone, had very little trouble driving all through France. We really liked the flexibility driving gave us as we made several side trips to cities and things we wanted to see along the way and we could stay as long as we like, or as little, when we were at our destinations. We were in the regions of Normandy, the Lore Valley and the Dordonge region around Sarlat. All the tickets we needed for various sites were included with good information to go with them. Sarah had also included restaurant suggestions and other various helpful hints to make it easy for us to travel on our own in a foreign country. We did have a tour mishap in Bordeaux , but when we called the emergency number for KimKim, they immediately answered our call and took care of the issue. That was very reassuring! It was great to already have valet service set up to and from the airport and train station to our hotels.

Hotel Reviews
Dormy House
Etretat

We especially liked this hotel! It was a bit hard to figure out how to get up to it, but was so worth it once you are up there overlooking the city. The accommodations were large and it had a nice restaurant, bar and outside sitting area. Very nice!

Authenticity & Character
It wasn't an old city hotel, but it was a very nice hotel in a beach city.
Location
It overlooks the city and beach.
Staff
They were all very helpful.
Cleanliness & Comfort
A large, comfortable room! Very well maintained.
Hôtel Joe M
Paris

The hotel was located in a good part of town and it was easy walking to sites. The bathrooms were very small, but the room was fine.

Authenticity & Character
it was more of a boutique hotel. Very small elevator, hallways, and bathroom.
Location
Staff
very, very helpful!
Cleanliness & Comfort
Chateau de Bellefontaine 4*
Bayeux

The hotel had lovely grounds, but was so far outside of town, that you had to drive to get to town, which wasn't so convenient. The rooms were nice.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Les Ambassadeurs
Saint-Malo

The rooms were very tiny, but clean and cute. It was right on the beach and an easy walk to a fun shopping and eating area.

Authenticity & Character
vey cute with leopard print carpeting.
Location
Staff
Very nice and helpful with all questions.
Cleanliness & Comfort
small, but nice
Hotel Pavillon de Lys
Amboise

Our room was very nice, but we had an upgrade room, our friends had another room that wasn't as nice- no real shower, and smaller.

Authenticity & Character
Location
very near the city center so easy walking to shopping and dining.
Staff
Cleanliness & Comfort
La Villa des Consuls
Sarlat-la-Canéda

We had an apartment here. It was in a great location in the city center. It was very nice, but even our 1st floor room was up many winding stairs.

Authenticity & Character
It fit in with the medieval city. We had a nice, bit room.
Location
Right on one of the main streets of Sarlat.
Staff
Very nice! They were very accommodating and helpful
Cleanliness & Comfort
La Maison Bord'eaux
Bordeaux

A bit hard to find as the signage isn't really easy to locate. It was in a good part of town and it was easy walking to get to the sites of the city.

Authenticity & Character
More of a boutique hotel. Very nice, large rooms.
Location
Staff
Very helpful and accomodating.
Cleanliness & Comfort
Hotel OFF Paris Seine 4*
Paris

This was a fun way to end our trip! We were right on the river and we watched the boat travel the river as we ate dinner. It was a different experience. There was a lot of graffiti and homeless in the area so it didn't make you want to get out and walk around at night.

Authenticity & Character
very unique.
Location
It was fun to be on the river.
Staff
very nice
Cleanliness & Comfort
The rooms were like on a cruise ship, a bit small in the bathroom area, but the beds were comfortable and nice.
Activity Reviews
Giverny - House of Monet (Timed tickets provided)
Giverny - House of Monet (Timed tickets provided)
France

WE all enjoyed seeing this. Self guided so you could spend as much time as you liked looking around.

Welcome to Bayeux
Welcome to Bayeux
Bayeux

We enjoyed the Normandy region and the WWII sites. Our guide was very informative.

Quality of Experience
Guides, Drivers and Staff
Transport
Afternoon with Da Vinci
Afternoon with Da Vinci
Amboise

It was interesting and the grounds with his inventions/bridges was fun to walk trough.

Quality of Experience
Discover the châteaux de Chambord and Chenonceau on your own with tickets provided
Discover the châteaux de Chambord and Chenonceau on your own with tickets provided
France

We really enjoyed touring these 2 chateaus. They were different from each other, but both amazing and the grounds were lovely.

Quality of Experience
Tickets to Prehistory Museum, Lascaux IV  and Parc du Thot
Tickets to Prehistory Museum, Lascaux IV and Parc du Thot
Sarlat

This was very interesting to see and different that the other trip/tours we did. We all enjoyed seeing it and hearing about how it came to be discovered.

Quality of Experience
Bordeaux Best Food Tour
Bordeaux Best Food Tour
Bordeaux

There was a mishap with this tour, so we didn't go on it. As it turned out, it's a good thing we didn't as I don't think we would have made our train if we had.

Private transfer in Paris
Private transfer in Paris
Paris

This is the best part of using a tour company to set things up for you. it was so nice to have transportation to and from the airport and train to our hotel. It is a nightmare driving in Paris and it was wonderful not having to worry about that!

Quality of Experience
The company always sent a text the day before to tell us who our diver would be and they were easy to locate in each destinations. It was a godsend to have this service set up for us!
Guides, Drivers and Staff
Every driver was very courteous, and professional.
Transport
The Mercedes vans were perfect for the 4 of us and luggage.
Local specialist: Sarah Metrat
Sarah
Sarah Metrat
Local specialist in Lyon | Replied on Oct 04, 2023

Hi Kris!! Thanks so much for this detailed feedback; it really helps us improve our experiences! I'm delighted to read that you had a great time and that my colleagues were able to assist you smoothly in Bordeaux (sorry about that hiccup!). I believe this itinerary provides a comprehensive overview of French history, culture, and the diversity of landscapes and gastronomy we have to offer. You've been a pleasure to work with and I can't thank you enough for your trust!
Sarah and the High Point Holidays Team

Noorudin Ayub MohammedSaeed was exceptio...
Morocco | Sep 16 - Sep 25, 2023

S
Shaheen01 A.
United Kingdom | Reviewed on Sep 30, 2023
Noorudin
Ayub
Mohammed
Saeed was exceptional he was very good with his management skills helpful and kind
Cooperative
I will highly recommend him
Thoroughly enjoyed the trip with his in put
Read more

Noorudin
Ayub
Mohammed

Saeed was exceptional he was very good with his management skills helpful and kind
Cooperative
I will highly recommend him
Thoroughly enjoyed the trip with his in put

Hotel Reviews
Radisson Blu Hotel, Marrakech Carré Eden
Marrakech
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Mövenpick Hotel Casablanca
Casablanca
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Desert Luxury Camp Erg Chebbi
Merzouga
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hilton Garden Inn Tanger City Centre
Tangier
Authenticity & Character
Location
Didn’t have enough time there
Staff
Cleanliness & Comfort
Royal Mirage Fes Hotel
Fès
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Abdellah El Asely
Abdellah
Abdellah El Asely
Local specialist in Marrakech | Replied on Oct 04, 2023

Hi Shaheen,

Thank you so much for your kind words! We're thrilled to hear that Said and the rest of our team provided you with excellent service. We strive to deliver top-notch service to all our guests, and it's wonderful to know that we met your expectations. We appreciate your review and look forward to serving you again in the future.

Best Regards,
Abdel

Ali was most helpful in coordinating our over...
Morocco | Sep 19 - Sep 29, 2023

B
Bob K.
San Jose, CA | Reviewed on Sep 30, 2023
Ali was most helpful in coordinating our overall trip, including accommodations and itinerary. Our driver, lLyse, was friendly and always greeted us with a smile and a willingness to make itinerary changes, as needed. The day guides we used at Fes and other citifies were disappointing as they did not appear as knowledgeable about local history and were more focused on taking us shopping. It would have been a better experience if our car had cold water bottles and perhaps cold towels waiting... Read more

Ali was most helpful in coordinating our overall trip, including accommodations and itinerary. Our driver, lLyse, was friendly and always greeted us with a smile and a willingness to make itinerary changes, as needed. The day guides we used at Fes and other citifies were disappointing as they did not appear as knowledgeable about local history and were more focused on taking us shopping. It would have been a better experience if our car had cold water bottles and perhaps cold towels waiting for us each morning and during the day. And to have the AC on before we entered the car during a hot day rather than after. Minor details but they would make a good trip even better.

Hotel Reviews
Dar Jasmine
Chefchaouen

Just be aware of the 246 steps to your room on the top floor.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
AC did not work well.
La Mamounia
Marrakech

This was the best hotel we stayed at, with lovely grounds and excellent food. We did upgrade our room, which made the experience even better.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Delight in Your Free Day.
Delight in Your Free Day.
Morocco

We enjoyed exploring on our own, finding our own restaurants, and navigating the medinas. Ali recommended us an amazing restaurant which we loved!

Quality of Experience
Guides, Drivers and Staff
Transport
Guided Tour of Fez Medina
Guided Tour of Fez Medina
Fes

We wish the guides on this tour were more keen on showing us historical sites than shopping areas. The guides could be more knowledgeable about the area and the best perspectives to view certain sites.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Hammam & Spa Experience at Les Bains D'Orient Marrakech
Hammam & Spa Experience at Les Bains D'Orient Marrakech
Morocco

The Hammam experience was changed to a hotel due to potential earthquake damage, it was nice, but not the authentic, local experience I was hoping for.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Ali Moujane
Ali
Ali Moujane
Local specialist in Atlas Mountains | Replied on Sep 30, 2023
Hi Bob, Thank you for taking the time to share your feedback on your recent trip. We appreciate your constructive comments about the day guides in certain cities. We apologize for any disappointment you experienced with their knowledge and focus on shopping. We will take your feedback seriously and work on ensuring that our guides are well-versed in local history and cater more to our guests' interests. Regarding the amenities in the car, we appreciate your input. Your suggestions about... Read more

Hi Bob,

Thank you for taking the time to share your feedback on your recent trip. We appreciate your constructive comments about the day guides in certain cities. We apologize for any disappointment you experienced with their knowledge and focus on shopping. We will take your feedback seriously and work on ensuring that our guides are well-versed in local history and cater more to our guests' interests.

Regarding the amenities in the car, we appreciate your input. Your suggestions about cold water bottles, cold towels, and pre-cooling the AC are noted, and we will strive to implement these improvements to enhance our future trips.

Your valuable feedback helps us refine our services continually, and we hope to have the opportunity to serve you again in the future, providing an even more exceptional travel experience.

Best Wishes,
Ali

South Africa Trip
South Africa | Jul 16 - Jul 28, 2023

E
Elizabeth C.
Four Corners, FL | Reviewed on Sep 30, 2023
We had a wonderful once in a lifetime trip to South Africa, Zimbabwe, and Botswana. Many many thanks to Deb and her team. They were always friendly and quick to respond to my many questions. I had no idea what to do or how to plan this trip and Deb put together an amazing itinerary that had us see so many different places. Our favorites were the game drives and staying at Ivory Wilderness. Special shout out to Corlia who helped us in-country in so many ways from helping with lost... Read more

We had a wonderful once in a lifetime trip to South Africa, Zimbabwe, and Botswana. Many many thanks to Deb and her team. They were always friendly and quick to respond to my many questions. I had no idea what to do or how to plan this trip and Deb put together an amazing itinerary that had us see so many different places. Our favorites were the game drives and staying at Ivory Wilderness. Special shout out to Corlia who helped us in-country in so many ways from helping with lost luggage, scheduling a doctor's visit to our hotel, to booking last minute game drives. She was friendly and helpful and so accommodating with her time. We can't thank you all enough!!

Hotel Reviews
Ivory Wilderness River Rock Lodge
Hoedspruit

What a wonderful place to stay and experience our safari drives. Everything was first rate. We loved the lodge rooms and the outside areas. Food was fabulous. Andrew was so very gracious and saw to our every need. We can't say enough about Shain. He spoiled us for all other game drives and guides for the rest of our vacation. His smile and laugh were so joyful and he was super friendly and knowledgeable. Thank you to everyone at Ivory Wilderness for our wonderful stay! ALL GOOD!!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Tree House Boutique Hotel
Cape Town

Really loved this hotel. Rooms are huge and clean. Great location. Staff super friendly and helpful. Great breakfast and great drinks bar. Highly recommend.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Shongwe Lookout
Victoria Falls

Loved the Shongwe Lookout! Rooms were spacious and clean. The Lookout with the dumbwaiter for the bar was a hit along with the views and relaxation. Fantastic food and fantastic staff. One young lady helped us schedule a last minute game drive and it was one of the highlights of our trip. Highly recommend!

Authenticity & Character
Staff
Cleanliness & Comfort
Sanctuary Mandela
Johannesburg

What a special place. Rooms were large, clean, and beautiful. Staff were so welcoming. I felt very humbled to be there. Highly recommend!

Authenticity & Character
Staff
Cleanliness & Comfort
Local specialist: Deborah Smook
Deborah
Deborah Smook
Local specialist in Cape Town | Replied on Oct 03, 2023

Hello Beth

Thank you so much for your wonderful review. It was such a pleasure planning your trip with you and your family. We hope to see you here again soon!

Deb

Sandy was amazing. No question went unanswere...
Japan | Sep 18 - Sep 29, 2023

L
Lindsay L.
Atlanta, GA | Reviewed on Sep 30, 2023

Sandy was amazing. No question went unanswered and no detail was missed!! Would highly recommend to anyone that wants to plan a street free vacation. The local guide we had while in Japan were amazing as well.

Local specialist: Sandy Ren
Sandy
Sandy Ren
Local specialist in Japan | Replied on Oct 07, 2023

Hi Lindsay,

Greetings from Sandy.

It's my great honor and pleasure to customize your Japan trip and so happy to know that you are satisfied with my answer to your questions.Japan has a lot of street fun and welcome you back to Japan again.

Best wishes from Japan,
Sandy

Girls trip to Italy - KimKim rocks!
Italy | Sep 15 - Sep 23, 2023

Madeline
Madeline K.
Manhattan, NY | Reviewed on Sep 30, 2023
We used KimKim for our recent trip to the Southern coast of Italy and it was incredible. Harris and his team had every detail planned so we were able to show up with minimal planning and zero stress. Everything they planned ran true to schedule and was an excellent time. Will use KimKim for every trip moving forward! Read more

We used KimKim for our recent trip to the Southern coast of Italy and it was incredible. Harris and his team had every detail planned so we were able to show up with minimal planning and zero stress. Everything they planned ran true to schedule and was an excellent time. Will use KimKim for every trip moving forward!

Hotel Review
Residenza Luce
Amalfi

We LOVED this hotel! The staff was so friendly and welcoming, and the room was so clean and comfortable. Would absolutely stay here again!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Harris Bitsounis
Harris
Harris Bitsounis
Local specialist in Athens | Replied on Oct 02, 2023

Dear Madeline,

I am more than happy hearing that you had an amazing time in the southern part of Italy! The whole team is glad that you left the beautiful Mediterraena country of Italy with the best memories. I hope that our services and the whole trip made a unique experience for both you. Looking forward to work with you again in the future and plan a new incredible adventure either in Italy or Greece.

I wish you all the best!

Best regards,
Harris

Stress-free, Focus on locals, small groups - Just what we wanted!
Italy | Sep 14 - Sep 27, 2023

Laurie
Laurie W.
Chicago, IL | Reviewed on Sep 29, 2023
Just got back from Italy: Milan, Lake Garda, Venice, Florence, Cinque Terre, Chianti area, Pompei, Sorrento, Positano, Amalfi, Ravello. Jessica delivered my dream! While I wanted some of the most famous tourist attractions, I also wanted a variety, including "off the beaten path" opportunities with the local people. Additionally, we hoped for smaller more private groupings to be able to really talk and learn about the places we visited. Jessica listened and chose beautifully! Lake Garda... Read more

Just got back from Italy: Milan, Lake Garda, Venice, Florence, Cinque Terre, Chianti area, Pompei, Sorrento, Positano, Amalfi, Ravello. Jessica delivered my dream! While I wanted some of the most famous tourist attractions, I also wanted a variety, including "off the beaten path" opportunities with the local people. Additionally, we hoped for smaller more private groupings to be able to really talk and learn about the places we visited. Jessica listened and chose beautifully!

Lake Garda was INCREDIBLY beautiful. We circled the lake visiting Salo, Limione, and staying in Riva (which I felt was the best.) Elena in Sirmione was fantastic at completing the historical perspective of the lake. Sara in Venice gave us the lay of the land, the history, and introduced us to incredible cicchetti! Unusual and delicious! Saura took us to the best of Cinque Terre (Manarola), Chiro the best of the Amalfi Coast (Ravello!), and Pompeii with Mario was fantastic...blew our minds with the knowledge. In Florence, I booked a 6:30 Arno River ride, the Accademia, Palazzo Vecchio tour, and the special tour of the Duomo including the terraces! Swimming in the Sea with our small group near Capri will never be forgotten. Tulio Bondi and his gelato making experience, Christina at Campanelle Winery, and Chef Fiore in his restaurant on the Amalfi Coast were highlights for the tastebuds and made us feel like royalty! So special.

Transportation could have been intimidating...but not with Storywalking. Professional, courteous, punctual, and kind, we loved talking to all of them - and learned so much about their lives. David, Giuseppe, Max, Ricardo, are just a few that shared their love of home. Ricardo's personal history of being German, Greek & Italian was so interesting. You don't get that on a bus or train! And don't forget the women who helped us with our water taxis and train in Venice. Not sure how long it would have taken me to figure all that out.

We had a major car issue (on a Sunday) and were so glad to have Jessica, Barbara, and all their local connections to save our day, our trip! What would we have done without them?? Not really sure! Honestly.

Lodging - I asked for a few upgrades and Jessica didn't disappoint. Beautiful and memorable.
And the weather (September) - downright perfect! Most days in the 70s and low 80s. Some rain, but didn't stop anything.
Pacing was good....never felt rushed!

Hotel Reviews
NYX MILAN by Leonardo Hotels
Milan

BIG room, great sitting area. Too bad we were only there one night. Close to public transportation and rental cars. Restaurants were near. Ohio from Nigeria was very helpful!

Authenticity & Character
Contemporary Italian
Location
Near trains, car rental.
Staff
Ohio helped with a map.
Cleanliness & Comfort
Hotel Sole
Riva del Garda

Right in the center of everything! Views from the balcony - fantastic. Restaurant - delicious!

Authenticity & Character
Old pictures on the wall, but totally well kept and up to date. Circular staircase.
Location
Quiet in the morning, busy and fun during the day. Near lots to do!! Our balcony - fantastic!!
Staff
Morning breakfast folks weren't the happiest, but everyone else was good.
Cleanliness & Comfort
good bed, robes, towels - nice
Ca' dei Proverbi Suites
Venice

Very centrally located! Tucked away and quiet. Completely new and clean. Breakfast was fantastic and the young woman who served was extremely gracious. She wa from the Phillipines. Linzane was her name?

Authenticity & Character
Totally like the pictures....and so new.
Location
Easy walk anywhere, but away from crowds
Staff
The amazing breakfast server.
Cleanliness & Comfort
Air conditioning was needed that day and felt great.
Hotel Balestri
Florence

Location!!! The best. Our room - kind of small and tight, but serviceable. Maybe because we had had two really nice rooms ahead of this one.

Authenticity & Character
Has been there awhile, but up to date. Nice terrace on the roof. Bar was always hopping at night.
Location
Perfect - central and walkable
Staff
Great intro to Florence at arrival
Cleanliness & Comfort
Hotel Lorelei Londres
Sorrento

Gorgeous room with view of the sea. Private "beach" area at the bottom of the cliff. Morning breakfast outside overlooking the sea. Cocktails at night, too.

Authenticity & Character
Loved the aqua and white - sea feel.
Location
Walkable, too!
Staff
Great intro upon arrival! Helped with bags, showed us everything. Bottle of champagne.
Cleanliness & Comfort
Perfect!
Activity Reviews
Sirmione Walking and Boat Tour & Scaliger Castle
Sirmione Walking and Boat Tour & Scaliger Castle
Italy

Elena was really good! Knew her history and gave us a fantastic restaurant recommendation. The only thing we wished is that we could have left for Venice a little earlier. We aren't much for shoppers so had a couple extra hours there that we didn't need.

Quality of Experience
Guides, Drivers and Staff
Guiseppe - personable!!
Transport
Guiseppe and his Mercedes! Comfort plus!
The Grand Canal by Gondola and Venetian Cicchetto - private
The Grand Canal by Gondola and Venetian Cicchetto - private
Venice

Sara was perfect - she not only introduced us to Cicchetti, but all of Venice. Being born and raised, she took us down side streets, gave us the history, and also points about Venice of today! We loved talking travel and motherhood with her, too.

Quality of Experience
Guides, Drivers and Staff
Transport
Private Gelato Making Florence Class
Private Gelato Making Florence Class
Florence

Tulio Bondi!! Do this....so much fun! He is a hoot and so smart. Has been on the Food Network and trains apprentices from around the world. Plus...it's the best gelato in Italy!

Quality of Experience
Cinque Terre Private Day Tour from Florence
Cinque Terre Private Day Tour from Florence
Italy

Saura took the best care of us! She shared all about Manarola - gorgeous and fascinating history! She took us places we wouldn't have know were there. We then learned how to take the train....and went to Monterosso. Loved the winery experience and shopping a bit in the city. She introduced us to a chickpea flat bread, that was delicious. We did go to Riomaggiore, but quite frankly, it wasn't needed. We had had the best time in the other two....and it was busy and just lots of shopping. We could have headed back to Florence earlier. (Or even better to The Campanelle Winery - our next day's excursion - to stay for the next two nights!)

Quality of Experience
Guides, Drivers and Staff
Transport
Train - was fast!
Chianti wine tour
Chianti wine tour
Florence

We woke up in Florence after coming back from Cinque Terre the previous day. It was a day excursion and we LOVED the first winery - Capannelle!! What a gorgeous place and amazing experience with Christina. Magical!! Ricardo was our fantastic driver. Loved talking with him. He took us to Greve for lunch and that was wonderful, too. We went to a second winery, but it paled in comparison to the first. More commercial and slooooow. We decided to skip the tour portion (we waited and waited to begin) and head back to Florence as it was almost 5:30 and we had left at 8:00. In hindsight, we wished that we had checked into the Capannelle Winery Inn after Cinque Terre, woken up to the breakfast and tour, then had another night there to enjoy the pool and walk the countryside. We ended up in the car a bit more than we needed?? This was the only thing we would have changed about the whole trip!!

Quality of Experience
Guides, Drivers and Staff
Transport
Naples to the Amalfi Coast or Amalfi Coast to Naples - Pompeii en Route
Naples to the Amalfi Coast or Amalfi Coast to Naples - Pompeii en Route
Italy

Pompeii is mind blowing, especially with Mario explaining everything!

Quality of Experience
Mario and just us!
Guides, Drivers and Staff
Transport
Exclusive Capri Boat Tour from Sorrento
Exclusive Capri Boat Tour from Sorrento
Italy

We arrived around 9:30 and decided to just enjoy the harbor area. We were near the end of the trip and kind of tired of big crowds. We enjoyed coffee and pastries...and later had lunch. People who went up (the LONG line ) of the funicular enjoyed the garden and shopping. We got on the boat around 1:15 and the skies cleared and it was FANTASTIC! No blue grotto due to tides, but the rest, including swimming was wonderful! Loved it. Food included was a ciabatta bun with tomato and mozzarella. Fruit cup later, chips, wine, beer, limoncello. Fun!

Quality of Experience
Guides, Drivers and Staff
Luisa - so fun!
Transport
Boat driver was excellent and they played fun music.
Full Day Tour: Positano, Amalfi & Ravello
Full Day Tour: Positano, Amalfi & Ravello
Italy

Chiro was smart about our trip! Took us directly to Amalfi before the crowds arrived. It was lovely to be in the square and feel the peace before the chaos (which we saw when we came down from Ravello. Ravello was our favorite! Gorgeous villa, gardens, square and quiet shopping. We headed to our Limoncello experience next, which went from about 12:30 - 3:30. Chiro squeezed Positano in at the end....and we wished we would have skipped it. We were on a high after our Limoncello experience and the 5 course gourmet lunch. It had been the PERFECT ending to our trip!! Instead we walked through a very crowded Positano just to see it. Hindsight, for us, not needed. Got back to Sorrento about 6:30. Long day.

Quality of Experience
Guides, Drivers and Staff
Ask for Chiro!
Transport
Limoncello Tour & Tasting
Limoncello Tour & Tasting
Amalfi Coast

So... you think you are going to learn about lemons and taste it, but Chef Fiore takes it to a whole other level. A tour and information about his lemon garden at his rental home, then back to make some Limoncello as a group, followed by a 4/5 course gourmet meal....each course having a bit of lemon in it! We had no idea that we were going to get a meal like that!! The food just kept coming. :-) And the view - incredible!! Perfect final touch to our trip!

Quality of Experience
Food
Best of the whole trip!! Seafood, fish, pasta, lemon desserts & of course, limoncello
Guides, Drivers and Staff
Transport
Local specialist: Jessica Proietti
Jessica
Jessica Proietti
Local specialist in Italy | Replied on Oct 04, 2023
Dear Laurie, We consider ourselves fortunate to have had the opportunity to assist you during your recent visit to Italy. We extend our heartfelt gratitude for your generous feedback and for dedicating your valuable time to compose this review. As a boutique tour operator, we are committed to meticulously assessing and verifying our services through firsthand experiences and thorough inspections. Our primary objective is to ensure that your journey not only meets but exceeds your... Read more

Dear Laurie,

We consider ourselves fortunate to have had the opportunity to assist you during your recent visit to Italy. We extend our heartfelt gratitude for your generous feedback and for dedicating your valuable time to compose this review. As a boutique tour operator, we are committed to meticulously assessing and verifying our services through firsthand experiences and thorough inspections. Our primary objective is to ensure that your journey not only meets but exceeds your expectations, aligning perfectly with your desires.

Thank you once again for choosing us, and we hope to have the pleasure of serving you on future adventures.

Arrivederci!
Jessica & Storywalking Team

Our guide, John was very knowledgeable and pl...
Norway | Sep 11 - Sep 18, 2023

Patricia
Patricia H.
Curaçao | Reviewed on Sep 29, 2023
Our guide, John was very knowledgeable and pleasant. He recommended a restaurant where we had an excellent dinner.
The weather changed a few times, from sunny to rain but he was equipped with umbrellas 🙂
Stig, our guide in Oslo was the best, very knowledgeable about the history of the city and country and also very fun!
Read more

Our guide, John was very knowledgeable and pleasant. He recommended a restaurant where we had an excellent dinner.
The weather changed a few times, from sunny to rain but he was equipped with umbrellas 🙂
Stig, our guide in Oslo was the best, very knowledgeable about the history of the city and country and also very fun!

Hotel Review
Thon Hotel Opera
Oslo

Perfect location for travellers taking a train and airport connection. Also nice big rooms and a very big breakfast buffet.

Authenticity & Character
Nice designs of furniture and location in the middle of the city
Location
Right next to the train station and connection with the airport
Staff
Cleanliness & Comfort
The rooms
Local specialist: Christina Wang
Christina
Christina Wang
Local specialist in Kristiansand, Norway | Replied on Oct 02, 2023

Hi Patricia :)
Thank you for taking the time to write a review.
I am happy to read that you had a good time!
All the best,
Christina

Francesca did a great job getting things in p...
Peru | Sep 6 - Sep 22, 2023

Roger
Roger W.
Brevard, NC | Reviewed on Sep 29, 2023
Francesca did a great job getting things in place for a smooth trip. All of our guides were very knowledgeable, friendly and helpful. There was a small glitch with our last hotel but the team quickly fixed it. Read more

Francesca did a great job getting things in place for a smooth trip. All of our guides were very knowledgeable, friendly and helpful. There was a small glitch with our last hotel but the team quickly fixed it.

Activity Reviews
Lima Food Tour - (PM Tour)
Lima Food Tour - (PM Tour)
Peru

The food was delicious. I would have liked to have more local, downhome type experience rather than "fancy" places.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Cusco City and San Pedro Market Tour
Cusco City and San Pedro Market Tour
Cusco

Emelia was an amazing guide and very attentative.

Quality of Experience
Guides, Drivers and Staff
Transport
Pachamanca Lunch at El Albergue Farm in Ollantaytambo
Pachamanca Lunch at El Albergue Farm in Ollantaytambo
Peru

Amazing experience. Would higly recommend.

Food
Lunch at Mountainview
Lunch at Mountainview
Peru

Amazing food. A fun time with the animals. Views were outstanding.

Sacred Valley Via Ferrata & Zip Line
Sacred Valley Via Ferrata & Zip Line
Peru

Just wow. Our guide for the climb and zipline was incredibly patient and kind.

Guides, Drivers and Staff
Puno to Colca Canyon
Puno to Colca Canyon
Peru

Jesus was a pleasure to work with.

 Short Inca Trail Day 1: Hiking to Machu Picchu via Chachabamba and Wiñay Wayna
Short Inca Trail Day 1: Hiking to Machu Picchu via Chachabamba and Wiñay Wayna
Peru
Local specialist: Francesca Garofolin
Francesca
Francesca Garofolin
Local specialist in Lima | Replied on Oct 23, 2023

Hey Roger,

Thank you for choosing us to organize this trip for you! We are so happy to hear about your positive experience in Peru. We are delighted that you found our guides knowledgeable, friendly, and helpful. We look forward to the opportunity of assisting you with future adventures :)

Safe travels!

Raquel was wonderful…. The trip was wonderful... Too pricy……
Portugal | Sep 17 - Sep 22, 2023

L
Lin B.
Denver, CO | Reviewed on Sep 29, 2023
Raquel was wonderful. The trip was wonderful. But, I must say, it was too pricy for what we received. Five nights of hotel, three taxi rides and four tours for two people should not have cost $5000. We’ve taken many tours in different parts of the world and this seems extra pricy. So I can’t recommend to our friends, unless they are cognizant of the price and only book if they think it is reasonable. But other than the cost, it was an excellent trip. Thank you Requel. Read more

Raquel was wonderful. The trip was wonderful. But, I must say, it was too pricy for what we received. Five nights of hotel, three taxi rides and four tours for two people should not have cost $5000. We’ve taken many tours in different parts of the world and this seems extra pricy. So I can’t recommend to our friends, unless they are cognizant of the price and only book if they think it is reasonable. But other than the cost, it was an excellent trip. Thank you Requel.

Hotel Reviews
Hotel Cascais Miragem
Cascais

Wonderful breakfast and views.

PortoBay Marquês
Lisbon

It was OK.

Activity Reviews
Private Transfer {{start_location}} to {{end_location}}
Portugal
 Lisbon Roots, Food & Cultural Walk
Lisbon Roots, Food & Cultural Walk
Portugal

Very nice tour. However, we’re now in Florence on our own and booked a similar food tour here which was phenomenal compared to the one in Lisbon.

Get to Know Lisbon with a Local
Get to Know Lisbon with a Local
Lisbon

Great guide! And great that it was a private tour.

Portuguese Wine Tasting with a Sommelier
Portuguese Wine Tasting with a Sommelier
Lisbon
Local specialist: Raquel Aceituno
Raquel
Raquel Aceituno
Local specialist in Madrid | Replied on Oct 02, 2023
Hi Linda, thank you for your kind words and feedback! I am so happy to hear you had a lovely time in Portugal. Regarding your comments about the cost of the itinerary, you requested to 4-5 starts accommodation during the high season in Portugal along with private transfers and activities and I was here to help if you need assistance. All these details may make the trip more pricey. We create customized trip plans for each of our travellers, if you had mentioned that you wanted to lower the... Read more

Hi Linda, thank you for your kind words and feedback! I am so happy to hear you had a lovely time in Portugal. Regarding your comments about the cost of the itinerary, you requested to 4-5 starts accommodation during the high season in Portugal along with private transfers and activities and I was here to help if you need assistance. All these details may make the trip more pricey. We create customized trip plans for each of our travellers, if you had mentioned that you wanted to lower the price I would have adjusted the itinerary to offer different accommodations and services. I hope you have nice memories of this vacation and Portugal. From my side. It's been a pleasure to work with you and I wish you and Robert all the best :) Raquel

Incredible vacation!!
Ecuador | Sep 16 - Sep 28, 2023

Denise
Denise M.
Encinitas, CA | Reviewed on Sep 29, 2023
Everything from start to finish on this trip has been outstanding. From the moment we began planning, Mathias was on point with the experience we were looking for. Our hotels were perfect and each segment of our trip was personalized just for us. Our guide Danny was the best and added so much to everything we did. We loved our Galapagos add on and are so glad we included that portion of the trip! Mathias couldn’t have done better tailoring our excursions. We really appreciated how he kept in... Read more

Everything from start to finish on this trip has been outstanding. From the moment we began planning, Mathias was on point with the experience we were looking for. Our hotels were perfect and each segment of our trip was personalized just for us. Our guide Danny was the best and added so much to everything we did. We loved our Galapagos add on and are so glad we included that portion of the trip! Mathias couldn’t have done better tailoring our excursions. We really appreciated how he kept in contact with us throughout the trip to make sure everything was going well and answer any questions we may have had. This was truly an amazing and unique experience and one we will never forget. Thank you Kimkim, Mathias, and Danny for a great vacation!!

Local specialist: Mathias Onisseit
Mathias
Mathias Onisseit
Local specialist in Quito, Ecuador | Replied on Oct 20, 2023

Hi Denise & Paul,

I would like to thank you again for trusting us with the planning of your trip to Ecuador! I'm happy that the second attempt to visit this country worked out and that you could even add Galapagos to your trip. I enjoyed watching the photos you shared and can see that you and Paul had a wonderful time.

Too bad I wasn't there to visit you in person, but maybe next time, I'm pretty sure you are returning to this beautiful country someday. ;)

Kind regards from Quito,
Mathias

We loved our trip to Northern Spain. Our food...
Spain | Sep 14 - Sep 24, 2023

Amy
Amy H.
Bethpage, NY | Reviewed on Sep 29, 2023
We loved our trip to Northern Spain. Our food tour in Madrid was wonderful. The highlights were the private tour in La Rioja of a personal winery with a wonderful meal cooked by the owners wife! We loved San Sebastián it is a little bit difficult to reach but a magical experience. The only place we would skip was Bilbao it was a depressed industrial city. All the guides were great! Read more

We loved our trip to Northern Spain. Our food tour in Madrid was wonderful. The highlights were the private tour in La Rioja of a personal winery with a wonderful meal cooked by the owners wife! We loved San Sebastián it is a little bit difficult to reach but a magical experience. The only place we would skip was Bilbao it was a depressed industrial city. All the guides were great!

Hotel Review
Hotel Tayko Bilbao
Bilbao

We loved this hotel the accommodations were great and the staff was amazing so was the breakfast !

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Adam Gomez

This was a fabulous trip.
Greece | Sep 13 - Sep 23, 2023

Suzy
Suzy P.
Tampa, FL | Reviewed on Sep 29, 2023
This was a fabulous trip. I loved how we had a healthy mix of historical and fun. There were a few minor issues with the quality of hotels and Antonis has made it right with a credit to our account. We very much appreciate the effort. Read more

This was a fabulous trip. I loved how we had a healthy mix of historical and fun. There were a few minor issues with the quality of hotels and Antonis has made it right with a credit to our account. We very much appreciate the effort.

Hotel Review
Porto Naousa
Naousa

It had mold in the shower and was hard to get to via Google Maps. Also its a little loud. You could hear dogs barking, motorcycles, etc. It did have a really nice courtyard and they brought us breakfast and coffee. in the morning which was a nice touch.

Authenticity & Character
It's cute
Location
walkable to shops and restaurants in Naoussa
Staff
Front desk was nice and accomodating
Cleanliness & Comfort
Mold in shower
Local specialist: Antonis Alexandrou
Antonis
Antonis Alexandrou
Local specialist in Athens | Replied on Oct 13, 2023

Dear Suzy,

Thank you so much for your review!!

It was so great to welcome you all to Greece and meet you in person!!

You are a wonderful team !!

Keep traveling and smiling!!

Best regards.

Antonis

Why travelers love kimkim

Custom trips for independent travelers who are too busy to plan
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Kimkim has handpicked the world’s top local travel specialists so you will have peace of mind and an unforgettable trip that meets your exact requirements.

Authentic travel experiences

Kimkim’s local specialists ensure that you will have the best experience based on up-to-date local insights. On top of that, the vast majority of your money will go straight to support and grow local economies.

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Local support during your trip

You can always reach your local specialist with a quick message or call in case you hit a snag during your trip, or simply want some great local recommendations.