Kimkim Trip Reviews

4.8
Based on 20,192 ratings
Read 20,192 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Personal Touch - Serendipity Adventures .
Costa Rica | Jun 9 - Jun 16, 2024

Eric
Eric D.
Kansas City, MO | Reviewed on Jun 25, 2024
Thank you Holden and the rest of the gang from Serendipity Adventures! Me, my wife, my 8 year old, and especially my wildlife loving 10 year old all had an awesome time! First, during the months before finalizing the trip, I appreciated being able to continually customize my itinerary. I sent a lot of messages, questions, late night thoughts, etc, and Holden would immediately answer every message. My goals were to have a week that was half jungle, half beach with a variety of... Read more

Thank you Holden and the rest of the gang from Serendipity Adventures! Me, my wife, my 8 year old, and especially my wildlife loving 10 year old all had an awesome time!

First, during the months before finalizing the trip, I appreciated being able to continually customize my itinerary. I sent a lot of messages, questions, late night thoughts, etc, and Holden would immediately answer every message.

My goals were to have a week that was half jungle, half beach with a variety of activities along the way. I chose La Fortuna and Manuel Antonio, and they worked in all kinds of excursions from hanging bridges, zip lining, a chocolate and coffee making tour, beach time, and lots of wildlife viewing opportunities. They arranged all of the transportation, and everything was spot on punctual.

The two hotels they recommended worked out great. In a single evening at Volcano Lodge I could watch steam rising out of Arenal Volcano, keep an eye on my kids in the pool, soak in thermal springs, and have a fancy dinner all in one comfortable spot. And my stay at Costa Verde included a room and multiple restaurants with beach views, as well as a fun airplane atmosphere that the kids enjoyed.

Also want to give a shout out to Alex from Serendipity Adventures, who picked us up from the airport and drove us all the way to La Fortuna. And several days later he met us again and drove us the five hours to Manuel Antonio. We spent a lot of hours chatting and learning about his country!

Overall, the personal touch made the difference. They even provided their contact info and kept in touch with us for the duration of the trip. I highly recommend them for a family with young kids!

Local specialist: Holden Ketchum
Holden
Holden Ketchum
Local specialist in Cartago, Costa Rica | Replied on Jun 25, 2024

Thank you Eric, I am glad that we were able to provide you and your family with the trip you were hoping for! It sounds like the activities were a hit and I think it's awesome that your 10-year-old challenged himself on the zipline!
I love your description of multitasking at the Volcano Lodge. It sounds ideal for a parent on vacation.
Thank you also for your shout out to Alex. He is as good at entertaining travelers as he is delivering them safely to their destinations.
Thank you
Holden Ketchum
Serendipity Adventures

The trip went without a hitch. I will definit...
Greece | Jun 12 - Jun 24, 2024

Russell
Russell L.
Wake Forest, NC | Reviewed on Jun 25, 2024
The trip went without a hitch. I will definitely use Kim Kim in future trips! Read more

The trip went without a hitch. I will definitely use Kim Kim in future trips!

Hotel Reviews
Asha Suites
Fira

Breathtaking view

Authenticity & Character
We felt like we were in a cave. Very charming
Location
In the heart of the city
Staff
We didn’t see much of the staff
Cleanliness & Comfort
Great housekeeping
Dreambox Mykonos Suites
Mykonos

The view was amazing

Authenticity & Character
Location
We could walk into town for a bite to eat. The beach was 10 minute walk.
Staff
Cleanliness & Comfort
Housekeeping was very good
Achilleas Hotel
Athens

The hotel was clean and the staff were very friendly.

Authenticity & Character
Location
The hotel was in a great location to the square
Staff
We were always greeted with a smile
Cleanliness & Comfort
Very clean
Activity Reviews
Historic Highlights E-Bike Excursion
Historic Highlights E-Bike Excursion
Athens

George was a great guide. We traveled effortlessly for 7KM around the Acropolis and other historical neighborhoods. Saw the changing of the guard at the presidential palace. Unforgettable.

Quality of Experience
Guides, Drivers and Staff
Transport
Private Off-the-Beaten-Path Villages & Countryside Excursion
Private Off-the-Beaten-Path Villages & Countryside Excursion
Santorini

We did this tour on the first full day in Santorini and it gave us a great knowledge of the island and helped us plan the next several days.

Quality of Experience
Guides, Drivers and Staff
Transport
Horseback Riding Adventure
Horseback Riding Adventure
Mykonos
Quality of Experience
Guides, Drivers and Staff
Transport
Self-Guided Acropolis Visit
Self-Guided Acropolis Visit
Athens
Private Acropolis & City Highlights Mythology Walk
Private Acropolis & City Highlights Mythology Walk
Athens

We really enjoyed our tour guide, Alex. He was informative about the history of Athens. He showed empathy towards our daughter. He took notice of her heat exhaustion and quickly responded to it by offering her water and a snack.

Quality of Experience
Guides, Drivers and Staff
Transport
Sunset Caldera Catamaran Cruise
Sunset Caldera Catamaran Cruise
Santorini

What a great way to end our time in Santorini. The geology of the island OD without equal. And the sunset … Wow!

Quality of Experience
Guides, Drivers and Staff
Transport
Delos & Rhenia Sailing Cruise & Lunch
Delos & Rhenia Sailing Cruise & Lunch
Mykonos

Beautiful scenery and a great crew. Highlight of the trip.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Private Greek Cooking Class
Private Greek Cooking Class
Athens

Fun experience! Learned about the local cuisine and hope it would be prepared by the locals

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Gustavo Camperos
Gustavo
Gustavo Camperos
Local specialist in Kimkim HQ | Replied on Aug 06, 2024

Thank you so much for your review, Russell!

I hope we can be part of even more of your adventured down the road 🧭

This was our 2nd trip booked through KimKim w...
Vietnam | Jun 3 - Jun 23, 2024

Jacqui
Jacqui O.
Australia | Reviewed on Jun 25, 2024
This was our 2nd trip booked through KimKim who engaged Hien from REALISTIC ASIA to plan, book / take care of every aspect of our adventure.
From the 4to5 months before our trip, whilst on the trip and after the trip, Hieńs service was EXCEPTIONAL… our absolute enjoyment seeming to be her main priority every day. She is just lovely and had great attention to detail and we had the peace of mind that at every airport there would be a guide / driver awaiting us, that every day planned our...
Read more

This was our 2nd trip booked through KimKim who engaged Hien from REALISTIC ASIA to plan, book / take care of every aspect of our adventure.
From the 4to5 months before our trip, whilst on the trip and after the trip, Hieńs service was EXCEPTIONAL… our absolute enjoyment seeming to be her main priority every day. She is just lovely and had great attention to detail and we had the peace of mind that at every airport there would be a guide / driver awaiting us, that every day planned our driver would be ready and our guide waiting with all the info we needed and prepared with a fun plan of activities for the day … and offered us every flexibility, if we changed our minded or saw something else we'd prefer to do we could do it as there were just the two of us on this private tour. Our itinerary was a perfect blend of elements from countryside, villages, towns, cities to rivers, mountains, oceans and lagoons.
We love the responsible travel aspect to KimKim - Realistic Asia, each trip having an element of giving to the community and visiting those off the beaten track places we could never find ourselves where we can enjoy authentic local experiences with locals living their day to day lives … it was awesome. We could never have planned or even thought of all the adventures we had by ourselves. And it made everything so easy in a country we hadn’t been to before, where we didnt speak the language or know the customs etc … it was all taken care of for us, without worry. AND we were treated to the most amazing food , food that we would never have thought of trying if by ourselves …. And it was all so delicious.
To Hien, you were amazing, thank you, To our GUIDES, Cuong, Truong, Mr Huey / Channak ‘ thank you soooo very much for your knowledge, care / fun.
I would not hesitaste to use Hieńs services again and highly recommend her and her team.

Hotel Reviews
Santa Luxury Hotel
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Acnos Hotel

The busiest and least personable of the hotels we visited.

Authenticity & Character
No facilities, little character, very plain rooms and bathroom.
Location
Just a short stroll from the Mara let’s and walking street but in a very hectic area
Staff
They were just ok.
Cleanliness & Comfort
Ants in our room, dirty floor and. Shard mattress with lumpy old pillow.
Cozy An Boutique Hotel Hoian
Hoi An

A MUST VISIT hotel, a short walk from down town Hoi An, which is good as you are out of the way of the noise and hustle. The service from this hotel from start to finish was EXCEPTIONAL. It is a beautiful boutique hotel with a lovely pool area and bar. The staff were just sensational and our room was beautiful.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Rosaleen Boutique Hotel
Hue

Very helpful, friendly staff and nice hotel with sufficient amenities in the centre of old Hue.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Dragon Legend Cruise
Hon Gai

SUPERB from start to finish. EXCEPTIONAL. AMAZING CABINS!!! WONDERFUL STAFF.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Tam Coc Lion Kings Hotel & Resort
Authenticity & Character
Not much character
Location
A bit out of town
Staff
Cleanliness & Comfort
A pretty basic room and standard
Borei Angkor Resort & Spa
Siem Reap

SIMPLY WONDERFUL from start to finish.

Authenticity & Character
Super luxe. Amazing wooden detail, waterfalls, fish ponds, artwork, Felt authentic and opulent.
Location
Very close to where everything is in SIem Reap but far enough away not to be noisy. Set back off the road for ease / comfort. A magnificent en trance.
Staff
Every attention to detail was given. We were treated like royalty.
Cleanliness & Comfort
Impeccable ‘ every detail.
Pu Luong Valley Home
Thanh Hoa

STUNNING hotel set in the rice terraces of Pu Luong. AMAZING room with beautiful view over the terraces to the mountains. We were the only guests at the hotel so had exclusive access to the infinity pool, bar, restaurant. Everything was just wonderful and I highly recommend this hotel and that you visits Pu Luong.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Stunning room
Dal Vostro Hotel & Spa
Hanoi

Very professional and friendly service in a city centre ‘ old town ‘ hotel. Ideal location for seeing the real old Hanoi.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Banteay Srei - Floating Village - City tour
Banteay Srei - Floating Village - City tour
Siem Reap

We did some temples, Tomb Raider for one, today as because it was a public holiday we switched activity days. We were glad to see Tomb Raider separately from the other temples so we could really appreciate it and it was our favourite. Lunch was great. The floating village experience was excellent although it was hard to see the conditions in which people live along the river and in the villages. A very raw experience. Channel, our guide was excellent and is a truly lovely genuine man.

Quality of Experience
Guides, Drivers and Staff
Transport
Full day Angkor sightseeing and Ta Prohm temple
Full day Angkor sightseeing and Ta Prohm temple
Siem Reap

A must do while in Cambodia experience.

Quality of Experience
Guides, Drivers and Staff
Transport
Day Trip to the Mekong Delta (Ben Tre)
Day Trip to the Mekong Delta (Ben Tre)
Ho Chi Minh City

We had a great day. It was a long drive. Interesting visit to brick making and coconut candy making etc. The Mekong River boat trip was wonderful and the food at the home stay was delicious. A very special experience.

Quality of Experience
Food
Guides, Drivers and Staff
This guide was super friendly and chatty but we felt he rushed us ‘ just a little
Transport
Cooking Class by Vy's Market - Holiday Master Class
Cooking Class by Vy's Market - Holiday Master Class
Hoi An

The cooking demonstrator was excellent an d super friendly and lots of fun and I loved what I cooked. The trip around the markets was great too and the cafe where we had tea. Highly recommend this tour.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Cycling in Cam Thanh & Thanh Dong Organic Farm Visit
Cycling in Cam Thanh & Thanh Dong Organic Farm Visit
Vietnam

Simply LOVED this experience and the guide was EXCELLENT. Everything about this morning was brilliant. LOVED IT

Quality of Experience
Food
Guides, Drivers and Staff
Transport
On bikes!
Fairytale Ba Na Hills Day Trip - Visit Golden Hand Bridge
Fairytale Ba Na Hills Day Trip - Visit Golden Hand Bridge
Vietnam

Had a super fun day but did not realise it was a theme park. Felt a bit rushed. The lunch buffet was out of this world and the cable car a big adventure.

Quality of Experience
Food
I have never seen a buffet like this before ‘ truly amazing.
Guides, Drivers and Staff
Guide appeared distracted and rushed.
Transport
Hue Sightseeing Half Day Tour
Hue Sightseeing Half Day Tour
Hue
Quality of Experience
Guides, Drivers and Staff
Transport
Cu Chi Tunnels & Half Day  City Tour
Cu Chi Tunnels & Half Day City Tour
Ho Chi Minh City

We definitely felt rushed on this trip by the guide. It was quite a long drive for a short experience. The guide was friendly and knowledgeable but we just felt rushed.

Quality of Experience
Food
Not the best lunch we had although it was nice.
Guides, Drivers and Staff
Transport
Exploring Tam Giang Lagoon
Exploring Tam Giang Lagoon
Hue

One of the highlights of our trip. This felt very special / authentic. Everything about this was terrific.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Vung Vieng Fishing Village - Halong Harbor (Indochina Junk)
Vung Vieng Fishing Village - Halong Harbor (Indochina Junk)
Ha Long Bay
Quality of Experience
Guides, Drivers and Staff
Transport
Day Trip to Cuc Phuong National Park
Day Trip to Cuc Phuong National Park
Ninh Binh

We didnt do this as there had been torrential rain the day and night before and we didnt fancy the leeches or walking in the mud, so Cuong organised an alternate activity for us which we thoroughly enjoyed

Hoa Lu - Tam Coc (Half Day)
Hoa Lu - Tam Coc (Half Day)
Vietnam

Loved Tam Coc, one of our favourite places and cycling the town then going down the river was one of our highlight experiences.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Trekking In Pu Luong Nature Reserve
Trekking In Pu Luong Nature Reserve
Pu Luong Nature Reserve

We loved this activity even with the rain. Felt like locals and the scenery was stunning and Cuong was very good company.

Quality of Experience
Food
Guides, Drivers and Staff
Halong Harbor - Bai Tu Long Bay - Thien Canh Son Cave (Dragon Legend cruise)
Halong Harbor - Bai Tu Long Bay - Thien Canh Son Cave (Dragon Legend cruise)
Ha Long Bay

Outstanding service and team on the Dragon Legend. Felt like royalty!

Trekking to Don Village
Trekking to Don Village
Pu Luong Nature Reserve

We just loved this activity. Simple, basic, raw and authentic. Stunning scenery.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Hanoi Street food walking tour (S)
Hanoi Street food walking tour (S)
Hanoi

Cuong made this lots of fun! We loved the food and the adventure and this was a great start to our trip.

Quality of Experience
Food
Guides, Drivers and Staff
Hanoi city sightseeing full day - with SOS Children Village
Hanoi city sightseeing full day - with SOS Children Village
Hanoi

Cuong was a BRILLIANT guide and Realistic Asia is very lucky to have him. H ensured we had the best time in Hanoi, saw all the most important sites and had lots of fun ‘ at our pace. He is very kind and caring.

Quality of Experience
Guides, Drivers and Staff
Cuong and Mr Dong were fabulous
Transport
Loved the big car
Local specialist: Hien Do
Hien
Hien Do
Local specialist in Vietnam | Replied on Jun 26, 2024

Dear Jacqui,
Thank you for taking the time to share your experience with us!
We’re over the moon to hear that you’re happy about your holiday! Your feedback is highly appreciated, as it enables us to further develop our services and organize memorable trips for our future clients.
Thank you again for choosing our company and we hope to see you again!
Best wishes to you!
From Vietnam with love <3
Hien

AMAZING Trip of a Lifetime!
Australia | Jun 12 - Jun 18, 2024

Susan
Susan D.
Lakewood, CO | Reviewed on Jun 25, 2024
AMAZING trip of a Lifetime!
Working with Vicky was a pleasure. I was going to Australia to see birds. That was my #1 priority. Because of that I did some reaserch first. Vicky took my suggestions and augmented them with great options. In the end my birding tour with Del Richards (Fine Feather Tours) was perfect! Since we were near the Great Barrier Reef we HAD to go snorkling we also wanted a mountain bike ride. Vicky found us the most amazing tours! We went snorkling with a small...
Read more

AMAZING trip of a Lifetime!
Working with Vicky was a pleasure. I was going to Australia to see birds. That was my #1 priority. Because of that I did some reaserch first. Vicky took my suggestions and augmented them with great options. In the end my birding tour with Del Richards (Fine Feather Tours) was perfect! Since we were near the Great Barrier Reef we HAD to go snorkling we also wanted a mountain bike ride. Vicky found us the most amazing tours! We went snorkling with a small family owned business ABC Snorkel Charters. They had prescription goggles to use and wetsuites. The team was so knowledgable and friendly. She found us Biked tours for mountain biking, e had Glen as our guide. He was all in for biking and birding!!!!! all 3 tours were really good! we stayed at the Silkari Lagoons for part of the time. It was an apartment with laundry and a kitchen! And Finaly - Fancy at the Thala Nature Reserve - WOW! what an amazing beautiful place! We had breakfast and dinner included so did not have to worry about anything!

Hotel Reviews
Thala Beach Nature Reserve
Oak Beach

BEAUTIFUL place to stay! It is out of the way and in its own space. They have a great restaurant with yummy dinners and breakfast! The rooms are individual cabins in the rainforest which was really wonderful and private. So relaxing and comfortable. They have miles of trails/tracks on the reserve. You want to be sure to have a day to just stay on the property!

Authenticity & Character
Location
So Great - It is out of the way and private
Staff
Cleanliness & Comfort
Silkari Lagoons Port Douglas
Port Douglas

This was a lovely hotel. We stayed in an apartment so had access to laundry and a kitchen. Very conviently located in Port Douglas. Silkari does not have restraunt - But they partner with the Ramada next door with discounts at dinner and breakfast! Very comfortable, I would stay there again!

Authenticity & Character
Location
Right on the main road to all the food and activitys
Staff
Cleanliness & Comfort
Activity Reviews
Daintree Afternoon and Nocturnal Tour
Daintree Afternoon and Nocturnal Tour
Australia

Northern Australia is really cool. We started our afternoon adventure

Full Day Bird Safari
Full Day Bird Safari
Port Douglas

What a great day! Spending the day with Del and birding was so much fun. We were near the end of our trip so had seen quite a lot of different species. Even so Del got me 22 lifers and 75 species for the day! Just WOW! He knows where specific species like to be. When we found a bird, he made sure we were standing in the right place to get some pretty amazing shots. Del is incredibly knowledgeably, super friendly and so interesting. I highly recommend Fine Feather Tours with Del.

Quality of Experience
Del knows the are and and environments different species live in
Guides, Drivers and Staff
Always felt safe with Del driving
Transport
ABC Reef Safaris - Port Douglas Snorkelling max 12 passengers
ABC Reef Safaris - Port Douglas Snorkelling max 12 passengers
Australia

LOVED LOVED LOVED This day! Everything about ABC Snorkel Charters was amazing. The crew were very professional and knowledgeable. They had Prescription Goggles!!!!! That is a HUGE game changer! They also fed us snacks and lunch. Every step of the way we were asked if we had questions or concerns. They always want us to be comfortable and safe. Best of all their knowledge of the Great Barrier Reef. We were taken to the most incredible places and saw the most beautiful reef and fish! This IS the company to go with to snorkel the Great Barrier Reef!!!!!

Quality of Experience
Guides, Drivers and Staff
Transport
Bump Track Port Douglas - Mountain Biking
Bump Track Port Douglas - Mountain Biking
Port Douglas

What a BLAST! We had Glen to guide us for the day. We had a great time. We choose a long ride (40km) so I loved having an electric bike. My husband used a standard bike and was soo happy with the ride. We went through many ecosystems, the differences were really neat. Glen even humored us and we did birding and biking. woo hoo. The equiptment was all in top shape. The logistics were well thought out. We all earned our beer on the beach at the end!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Vicky Steinhardt
Vicky
Vicky Steinhardt
Local specialist in Noosa, Australia | Replied on Jun 25, 2024

Hi Susan
Thank you for your awesome feedback. I am so glad you guys had such a great trip and that the experiences and accommodations were perfect for you. I will be sure to tell our partners about your amazing feedback, especially our friends at ABC
Thanks again and all the best
Vicky

PS - Birding & Biking how cool!

Excellent guide in Madrid and Seville.
Spain | Jun 16 - Jun 21, 2024

H
Huy T.
Australia | Reviewed on Jun 24, 2024
Excellent guide in Madrid and Seville.
Accommodation close to city centre.
Well organised and seamless trip.
Great directions and meeting points in app.
Would highly recommend
Read more

Excellent guide in Madrid and Seville.
Accommodation close to city centre.
Well organised and seamless trip.
Great directions and meeting points in app.
Would highly recommend

Hotel Reviews
Hotel Meninas
Madrid

Small room

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Alcázar
Seville

Close to city area Rooms large Comfortable beds Good breakfast

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Reina Cristina
Granada

Good location Comfortable beds Near attractions and neighbouring towns

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
A Night of Flamenco in a Sacromonte Cave
A Night of Flamenco in a Sacromonte Cave
Granada

Close up to dancers Excellent show

Quality of Experience
Guides, Drivers and Staff
Transport
Walking Madrid’s Old Town
Walking Madrid’s Old Town
Madrid

Excellent guide Showed us nooks and crannies for best photos

Quality of Experience
Guides, Drivers and Staff
Transport
Guided Visit:  Alhambra & Generalife Gardens
Guided Visit: Alhambra & Generalife Gardens
Granada

Excellent guide

Quality of Experience
Guides, Drivers and Staff
Transport
Granada Tapas Walk:  Gastronomic Experience
Granada Tapas Walk: Gastronomic Experience
Spain

Good food There were 6 - 8 dishes not the 10- 12 mentioned in app

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Córdoba Unlocked: Iconic Sights & Hidden Corners
Córdoba Unlocked: Iconic Sights & Hidden Corners
Spain

Unsure where to go from train stationnbut found way

Quality of Experience
Guides, Drivers and Staff
Transport
Monumental Seville on Foot & Visit Real Alcázar
Monumental Seville on Foot & Visit Real Alcázar
Seville

Enough time to see cathedral and Alcazar Knowledgeable guide

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Anita Matijasevic
Anita
Anita Matijasevic
Local specialist in Madrid & Florence | Replied on Sep 10, 2024

Hi Thanh and Huy, thank you for taking the time to write your trip review! I am glad to hear that everything went just as we planned and that you enjoyed your vacation! I hope to be able to help you again for your future trips to Spain, Italy or Portugal. I wish you all the best 😊 Kind regards, Anita

Our trip from the Dolomites to Venice
Italy | May 29 - Jun 14, 2024

Lori
Lori L.
Florence-Graham, CA | Reviewed on Jun 24, 2024
Our trip from the Dolomites to Venice was wonderful. We started in Bolzano with a stay at the Goldenstern, which is a very lovely and well situated hotel. After several days we drove to Ortisei in the Val Gardena. We stayed at an apartment within walking distance to all of the activities we wanted. After hiking for three days, and enjoying the wonderful mountains we drove to Padua. Here we stayed in an apartment that was centrally located for our tours. Lara was our guide around the city, she... Read more

Our trip from the Dolomites to Venice was wonderful. We started in Bolzano with a stay at the Goldenstern, which is a very lovely and well situated hotel. After several days we drove to Ortisei in the Val Gardena. We stayed at an apartment within walking distance to all of the activities we wanted. After hiking for three days, and enjoying the wonderful mountains we drove to Padua. Here we stayed in an apartment that was centrally located for our tours. Lara was our guide around the city, she was very knowledgeable, and gave good suggestions for other attractions and restaurants. Our arranged cooking class in the countryside was wonderful - a garden tour, pasta making and chickens. Our next stop was Venice and our bed and breakfast, Cima Rosa, located on the Grand Canal was fantastic - wonderful people, good advice and a very good breakfast. It was great to skip the line for our arranged tour of St Marks and the Doges Palace. Venice is a very walkable city.

Local specialist: Arianna Zampieri
Arianna
Arianna Zampieri
Local specialist in Italy | Replied on Jun 25, 2024
Dear Lori,
Thank you for taking the time to share your feedback about your experience traveling to Italy with us. We're delighted to hear that all your stays have fulfilled your expectations, we invest significant time and money into selecting top-notch accommodations that, not only are central located, but provide a local feel and warm welcome! It also gives us great joy to know that our local guides and collaborators have provided you with excellent services and have contributed in the...
Read more

Dear Lori,
Thank you for taking the time to share your feedback about your experience traveling to Italy with us. We're delighted to hear that all your stays have fulfilled your expectations, we invest significant time and money into selecting top-notch accommodations that, not only are central located, but provide a local feel and warm welcome! It also gives us great joy to know that our local guides and collaborators have provided you with excellent services and have contributed in the creation of a wonderful trip.
I wish you and Dan all the best! From the whole Storywalking team, Arrivederci!

Great Trip and Easy to Work With!
Costa Rica | Jun 12 - Jun 18, 2024

B
Brandon W.
Newark, NJ | Reviewed on Jun 24, 2024
The folks at KimKim were very easy to work with and were able to put together a wonderful family trip that met our budget. We loved the hiking, the food, the hot springs, the rain forest and, of course, the zip lining. We absolutely enjoyed almost every aspect of our time in Costa Rica but we would let future travelers know that June is definitely rainy season so book plans in the morning rather than the afternoon and inquire about the septic system in places you will be staying. Two of... Read more

The folks at KimKim were very easy to work with and were able to put together a wonderful family trip that met our budget. We loved the hiking, the food, the hot springs, the rain forest and, of course, the zip lining. We absolutely enjoyed almost every aspect of our time in Costa Rica but we would let future travelers know that June is definitely rainy season so book plans in the morning rather than the afternoon and inquire about the septic system in places you will be staying. Two of our hotels didn't let you flush the toilet paper, which some folks may find unacceptable.

Hotel Review
Hotel & Spa Poco a Poco
Monteverde

The location was wonderful, the amenities were very good, the staff was very friendly and helpful. In fact, the best meal we had was at a local restaurant across the street in the commercial center (2nd Floor) which someone recommended. We used the spa, which was well priced and a nice treat. The rooms were large and comfortable and ours had air conditioning. The negative which keeps them from 5 stars is that you cannot flush the toilet paper in the toilets. They should upgrade the system to handle that.

Authenticity & Character
Location
Easy location right near everything.
Staff
Very helpful
Cleanliness & Comfort
Activity Review
Arenal Volcano & La Fortuna Waterfall Hike with Lunch
Arenal Volcano & La Fortuna Waterfall Hike with Lunch
Arenal/La Fortuna

Our tour guide was fantastic.

Quality of Experience
Guides, Drivers and Staff
Local specialist: Adam Gomez
Adam
Adam Gomez
Local specialist in kimkim HQ | Replied on Jul 04, 2024

Hi Brandon,

It is so great to hear you and your family had a fantastic adventure! Your information gives travelers a perspective into each activity and hotel, so thanks for taking the time to leave a thorough review! 😃

I understand that some hotels' septic systems in Costa Rica are not as good as those in other countries, but I am glad to hear it did not diminish your overall experience! We hope to see you on another kimkim adventure! 🙌
Be well,
Adam

We absolutely enjoyed our trip in Greece. Ag...
Greece | May 25 - Jun 1, 2024

J
Judith T.
Chicago, IL | Reviewed on Jun 24, 2024
We absolutely enjoyed our trip in Greece.
Aggeliki helped up create a fabulous itinerary. We did Athens-Crete- Santorini-Athens. He hiked and dined and had a memorable anniversary. Thank you Kim Kim team!
Read more

We absolutely enjoyed our trip in Greece.
Aggeliki helped up create a fabulous itinerary. We did Athens-Crete- Santorini-Athens. He hiked and dined and had a memorable anniversary. Thank you Kim Kim team!

Hotel Reviews
Grande Bretagne Hotel
Athens
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Domes Zeen Chania
Chania
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Mystique, a Luxury Collection Hotel
Santorini

Romantic 🥰

Authenticity & Character
Location
Perfect view 🥰
Staff
Cleanliness & Comfort
Activity Review
Τhe Hidden Gems of Santorini Hike! 2026
Τhe Hidden Gems of Santorini Hike! 2026
Santorini

Best hike ever. Beautiful views.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Angela (Angeliki) Giannioti
Angela (Angeliki)
Angela (Angeliki) Giannioti
Local specialist in Greece | Replied on Jun 25, 2024

Hey Judith!

Thank you for sharing your feedback!

We are so happy to know that you had a great time and enjoyed the tours.

We would love to see you coming back soon!

Give my best to Nathan🙂

Angela and the GA Trips team

A great first trip for Mexico newbies!Overall the trip was brilliant. Knowing nothi...
Mexico | Jun 10 - Jun 22, 2024

Anne-Marie
Anne-Marie L.
United Kingdom | Reviewed on Jun 24, 2024
Overall the trip was brilliant. Knowing nothing about Mexico we didn’t know where to start but I knew I wanted to see Mexico City and Frida Kahlo house and Diego Rivera murals. We added in mesoamerican history, and seeing something of the amazing national parks. This set us on I think a pretty standard tour of MC, Teotehuacan, Puebla, (and stunning trek of a high altitude, dormant volcano in national park which was a real highlight and not standard), Oaxaca with art tour and Monte Alban,... Read more

Overall the trip was brilliant. Knowing nothing about Mexico we didn’t know where to start but I knew I wanted to see Mexico City and Frida Kahlo house and Diego Rivera murals. We added in mesoamerican history, and seeing something of the amazing national parks. This set us on I think a pretty standard tour of MC, Teotehuacan, Puebla, (and stunning trek of a high altitude, dormant volcano in national park which was a real highlight and not standard), Oaxaca with art tour and Monte Alban, and Puerto Escondido. We also did a small
Detour into the mountains en route to Escondido.
Our top guides were Clara from Food Mexico who gave us a tour of street food and the markets in MC. She was a true authority on Mexican eating and culture and was such a good introduction to eating as a local! Our guide Pablo took us to Diego Rivera’s museo Anahuacalli in neighborhood of Coyoacan , a 40 minute taxi ride outside of MC. Another trip highlight giving us an in depth understanding of pre Hispanic Mexican culture as represented in their artefacts. Loved this! Pablo was amazing , so much enthusiasm for the subject and we then went into Frida’s and Rivera’s house. Gorgeous .
Being Londoners we like to travel by metro and explore areas not necessarily of the typical tourist agenda and I do think a little more help could have been offered here in the itinerary. If you like to get off the proverbial beaten tourist track and experience MC as lived by Mexicans where do you go? We sort of worked it out though! We loved the metro. Easy to use, felt safe ( with common sense) and cheap! Often quicker than a taxi.
Our trip to Teotehuacan was fascinating but our guide a little confusing on his history which may be due to the fact so much of the archaeological understanding of Teotehuacan is down to informed interpretations of the era as there are no written records. Onto Oaxaca city which is a beautiful and vibrant city . It’s everyone’s favorite and it’s filled with gorgeous art murals, museums , funky little cafes, and exquisite food. Our guide Diego from Coyote tours was amazing and showed us his favorite murals providing a detailed background to the relevance of different murals(social, political, and cultural) that I would never have understood by myself nor gleaned from a tour book. We did a bicycle tour which meant we could cover more ground and was fun but you can do walking tours.
Only low point of guides was our visit to Monte Alban in a group tour. Place is fascinating but could have done it as well with a book! I think a personal guide is really worth it on everything.
Finally Puerto Escondido for our beach rest. We moved our hotel to Punta Zicatela as we prefer a funky beach scene. It’s very lively but we found a quiet place end of town and had a fabulous day watching the surfers and enjoying the sunshine. A morning with our guide Ishmael on the lagoon 30 minutes along the coast was another highlight. We kayaked and saw a range of unusual bird life, mangroves and a baby crocodile! It was a totally chill experience and I highly recommend it. Ishmael provides the guided info. whilst other members of his family work behind the scene to provide kayaks, organize etc. I love the fact we were benefited from the knowledge of truly local people, living on the beach or local town. All so proud of their regional defining cultures. We leave Mexico feeling excited by what we have seen and learnt an appetite for more exploring of this wonderful country as we only saw a tiny part.
Now at the airport about to go back to England. 😥
Rene and Mariana did a fabulous job of planning our trip. Mariana always available to sort out any problems and giving us lots of advance notice of guides, taxis etc. It was a real comfort to know we had such great background support. Thank you.

Hotel Reviews
Hotel Suites Villasol
Oaxaca

It’s everything I don’t like in a hotel. Big, soulless down a development of other horrid hotels. Big rooms , soulless and the air conditioning has an awful chemical smell that made me feel sick. It was clean and staff were very nice. Breakfast was awful.

Authenticity & Character
Everything.
Location
Whole thing reminded me of a cheap English holiday camp, not a compliment. Hated it so much we moved hotels. Soulless neighborhood.
Staff
The few we met were very nice
Cleanliness & Comfort
Clean room .
Casa Elba Cabins

Damp, our room was right at bottom of Stoney track and staff totally disinterested. Didn’t even know we were arriving and it was not busy. Dirty sofa was our first impression of room and not enough hot water for a shower.

Authenticity & Character
All of it
Location
It had a beautiful view of the valley. Short walk outside of town . Quiet.
Staff
Interest and enthusiasm
Cleanliness & Comfort
Sofa dirty. Made me feel it was all grubby
Hotel Punto Mx
Mexico City

Excellent central location within walking distance of Museum Belles Artes . Vibe is rather corporate and formal, lacking charm, the rooms dark and soulless although very clean and well appointed, huge bed, smart bathroom but the water wasn’t hot. Room right by atrium so noisy whilst breakfast was being set up early morning. Breakfast food rather average, good fruit and juices, everything else rather stale and dry. Redeeming feature were the restaurant staff who were all so sweet and attentive and a few of the reception staff

Authenticity & Character
Everything . Nothing about it was Mexico
Location
If you like being central great but you’re in a city center
Staff
See above
Cleanliness & Comfort
Very clean
Los Pilares
Oaxaca

Beautiful boutique style hotel , spacious, light filled with the most fabulous roof top lounge area , small pool, sun lounge and restaurant. Food was uncomplicated, delicious and beautifully presented . The staff at Los Pilares were so helpful and efficient. Always with a genuine smile. Loved this place and was so sad to leave it!

Authenticity & Character
Space, decor and amazing plants thoughtfully arranged. Gorgeous
Location
In a fascinating local community bug only 20 minutes walk from center . Absolutely top location. Quiet and unusual.
Staff
Efficient, attentive and kind
Cleanliness & Comfort
Everything exceptionally clean from rooms to bathroom to restaurant
El Sueño Hotel & Spa
Puebla

Beautiful boutique hotel just on the edge of Pueblo. Loved all the exotic greenery, tasteful decor and location

Authenticity & Character
A characterful building of Pueblo creatively reimagined for the discerning tourist who loves plants, water and spacious spa style rooms. Very clean and staff so helpful.
Location
Easy to walk into Pueblo, lots of cafes and great restaurants on your doorstep
Staff
Smiling and so helpful
Cleanliness & Comfort
Activity Reviews
Discover the flavors and colors of the exotic San Juan Market
Discover the flavors and colors of the exotic San Juan Market
Mexico City

Already reviewed. Fabulous

Quality of Experience
See my general review. Book Food Mexico with Clara
Food
We tasted the best street food from best vendors and samples in market
Rural cooking workshop in Oaxaca
Rural cooking workshop in Oaxaca
Oaxaca

We started with a tour of the local market, a local church to soak up the vibe and cultural richness of this small town just outside oaxaca. Our guide Alejandro was so knowledgeable and relaxed and really knows food and the history of his country. Our cooking experience was so special and we felt so privileged to spend time with this family and cook with them. Dalia planned a menu to suit our unsettled tummies and used herbs to promote digestion and healing in the most delicious soup and chicken broth. We made tacos which was great fun and ground cacoa nibs and made them into a delicious treat. We will always remember this . So special.

Quality of Experience
Food
Everything!
Guides, Drivers and Staff
Transport
Kayaking in the Manialtepec Lagoon
Kayaking in the Manialtepec Lagoon
Puerto Escondido

Already given a description of this. Top experience.

Quality of Experience
Guides, Drivers and Staff
Transport
Welcome to Puebla
Welcome to Puebla
Mexico

Loved this city and our hotel. Easy to walk around and absorb the atmosphere.

Quality of Experience
Oaxaca Street art walk
Oaxaca Street art walk
Oaxaca

Without this tour we would never have fully appreciated the significance of the street art we saw. Stories of the artists, the subject matter and techniques. Our guide Ariel was an absolute gem. So knowledgeable and passionate about his city and art. Fabulous English too. We had a great morning with him cycling around the best of the murals. This is a must activity to really fall in love with Oaxaca

Quality of Experience
All of it
Guides, Drivers and Staff
Transport
Bikes , good enough
Hike in the Iztaccíhuatl-Popocatépetl National Park
Hike in the Iztaccíhuatl-Popocatépetl National Park
Mexico

Another wonderful guide that transformed this experience. Very knowledgeable about the national park and genuinely a mountain lover! We started at 4000 meters and climbed to 4500 meters of the “ white lady”. Hard at this altitude so got a real sense of achievement. We also met some very funny and friendly fellow climbers.

Quality of Experience
Guides, Drivers and Staff
Our driver , Alberto was excellent. Punctuatuek, courteous and a amazing driver, we felt very safe.
Transport
Biking in Teotihuacán "The City of the Gods" & Overnight in Puebla
Biking in Teotihuacán "The City of the Gods" & Overnight in Puebla
Mexico

Fascinating place and guide good

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Great driver who spoke good English and gave us lots of tips
Visit the Museum Diego Rivera - Anahuacalli
Visit the Museum Diego Rivera - Anahuacalli
Mexico City

Again it was our guide Pablo that made this one of the most enjoyable cultural tours we did. His knowledge of the artefacts and Diego’s motivation to collect , what each piece represented was astounding and thus knowledge lay the foundation to every thing else we went into see. Brilliant experience

Quality of Experience
Guides, Drivers and Staff
Transport
Explore the Casa Azul Museum
Explore the Casa Azul Museum
Mexico City

Pablo is a real authority on this . Not to be missed

Quality of Experience
Our guide Pablo made this very special as he had such an understanding of Frida, his her health affected her art and the social political context that influenced both her and Diego
Guides, Drivers and Staff
So knowledgeable and kind
Transport
Pablo driving
Local specialist: Rene Rodarte

Worth every Penny!
Peru | Jun 4 - Jun 16, 2024

Dion
Dion F.
Flagami, FL | Reviewed on Jun 24, 2024
Johanna made the planning so easy, she was very knowledgeable and worked with me to craft the perfect trip. It was sooo refreshing to not spend hours stressing about an itinerary. Having all my travel logistics set up made traveling so much easer and care free. Each place I visited and every tour I took far exceeded my expectations. My local guides were also very accommodating and friendly. I'm still in awe. Peru is such a diverse and beautiful country, with a rich culture, full of... Read more

Johanna made the planning so easy, she was very knowledgeable and worked with me to craft the perfect trip. It was sooo refreshing to not spend hours stressing about an itinerary. Having all my travel logistics set up made traveling so much easer and care free. Each place I visited and every tour I took far exceeded my expectations. My local guides were also very accommodating and friendly. I'm still in awe. Peru is such a diverse and beautiful country, with a rich culture, full of wonderful people.

Hotel Reviews
Selina Cusco Plaza de Armas
Cusco

My bed was sooo uncomfortable. I got a terrible stiff neck and soar back and felt sick from not getting any good sleep. I tried to cancel the last 3 nights of my reservation (48 hours ahead of time) as I was leaving for Aqua Calientes for a few days but they REFUSED. It was sooo bad I paid to stay in a hotel instead. I will NEVER stay here again. There are way better hotel options in the same price range as a private room.

Authenticity & Character
Average aesthetic
Location
Right near the plaza, noisy but convenient
Staff
Other than refusing a refund they were all friendly
Cleanliness & Comfort
Worst bed I slept in. Could not sleep and got a stiff neck / hurt back
Selina Hostel Miraflores
Lima

Pretty nice, comfy private rooms, centrally located, friendly staff. In the bar downstairs they have a fun welcome drink / jenga game every night for guests and live music many of the nights. Good common areas including a little library and movie theater. Good bar food and a coffee shop downstairs too.

Authenticity & Character
Cool artsy decor
Location
Right in Mira Flores, walkable to everything.
Staff
Friendly
Cleanliness & Comfort
Pretty nice for a hostel (private room)
Tierra Viva Machu Picchu
Machu Picchu

The most comfortable hotel I stayed at during my 2 weeks in Peru. Nice sized clean room, comfy bed. Close to everything. Really appreciated the water refilling machine in a town where everything costs at least double :)

Authenticity & Character
Cool decor, water bottle filling machine was greatly appreciated
Location
Close to everything but quiet
Staff
Very friendly and accommodating
Cleanliness & Comfort
Nice sized clean room, comfy bed
Parwa Guest House
Ollantaytambo

Very nice staff, room was clean but tiny and the bed was uncomfortable.

Authenticity & Character
Feels like city itself
Location
5 minute walk to town square
Staff
Very friendly and accommodating
Cleanliness & Comfort
Clean but tiny and the bed was uncomfortable
Refugio Amazonas Lodge
Puerto Maldonado

What a wonderful and unique experience! Open air rooms with nothing but the buzz of the jungle to lull you to sleep. Very friendly and accommodating staff. Delicious food and fresh juices. I loved lying in the hammock, drinking a cold one on a hot day and listening to the Amazon's natural symphony. p.s. get a massage :)

Authenticity & Character
Open air, all natural wooden lodge in a peaceful, authentic environment
Location
Deep in the jungle but not too hard to access
Staff
Very friendly and knowledgeable
Cleanliness & Comfort
Comfortable beds, hammocks, common areas and nice bathrooms
Activity Reviews
Rainbow Mountain Trek
Rainbow Mountain Trek
Peru

Wow, it lives up to the expectations in every way. It's so overwhelmingly beautiful it's a spiritual experience. The surrounding area is beautiful too.

Quality of Experience
So overwhelmingly beautiful it's a spiritual experience
Food
Worst meals I had in Peru. The buffet breakfast and lunch were terrible quality, pack a lunch instead and eat light at the buffet, fruit, coffee etc. Unfortunately this is the only place around and all the tours stop here.
Guides, Drivers and Staff
Valerio is great
Short Inca Trail Day 2: Machu Picchu Guided Tour and Return to Cusco
Short Inca Trail Day 2: Machu Picchu Guided Tour and Return to Cusco
Peru

Perfect amount of time to tour the city. Valerio was very knowledgeable. Plenty of opportunities for post card photos.

Guides, Drivers and Staff
Valerio is great
 Short Inca Trail Day 1: Hiking to Machu Picchu via Chachabamba and Wiñay Wayna
Short Inca Trail Day 1: Hiking to Machu Picchu via Chachabamba and Wiñay Wayna
Peru

Life changing experience for me! Gorgeous views the entire way. The boxed lunch was soo delicious. You will never forget the feeling of satisfaction when you walk through the sun gate and look down on a world wonder. Wiñay Wayna was amazing too.

Quality of Experience
Life changing experience! Gorgeous views the entire way.
Food
Fantastic boxed lunch
Guides, Drivers and Staff
Valerio was great
Transport
Very bumpy unstable train ride. Luckily I don't get motion sickness
Lunch at Mountainview
Lunch at Mountainview
Peru

Such a one of kind experience. Up high on a hill in the Sacred Valley surrounded by jagged snow capped mountains. Llamas and Alpacas grace the grounds and eat corn husks from your hands. The food was delicious, the ambiance is top notch. We caught the ATV rides from here not Moras, which I'm glad we did because this area has much more beautiful scenery.

Quality of Experience
Lunch surrounded by jagged snow capped mountains
Food
Delicious lunch
Guides, Drivers and Staff
Valerio is great
Trek Briefing
Trek Briefing
Peru

Valerio helped me be prepared while not overpacking, which I was very grateful for the next day on the trail :)

Quality of Experience
Had me well prepared and not overpacked
Guides, Drivers and Staff
Valerio is great
Moray & Maras, and ATV Tour
Moray & Maras, and ATV Tour
Peru

Beautiful ancient ruins and salt mines. Riding an ATV surrounded by mountains was so much fun. The Sacred Valley was majestic. Ollantaytambo was such a charming town to visit and stay in on the way to Machu Picchu. Again, Valerio was a fantastic guide.

Quality of Experience
Unique and fun experiences all day
Guides, Drivers and Staff
Valerio was a fantastic guide
Half Day Cusco Tour
Half Day Cusco Tour
Peru

Well rounded tour of Incan ruins with beautiful city views. Valerio was a very friendly and knowledgable guide. We took a detour to an Alpaca factory where I found some beautiful handmade gifts.

Quality of Experience
Ruins and views
Guides, Drivers and Staff
Valerio was a very friendly and knowledgable guide
Transport
Driver did a great job navigating crowded streets
Arrival to Lima: Free Day to Explore
Arrival to Lima: Free Day to Explore
Lima

If you'd like to try one the world's top rated restaurants (Central, Kjolle etc) book at least 3 months ahead of time! Either way there are soooo many good restaurants with availability. Check out the 100+ stray cats in Kennedy Park, good place to buy souvenirs too.

Quality of Experience
Culinary meccha
Activities-a-la-carte - Refugio Amazonas
Activities-a-la-carte - Refugio Amazonas
Peru

Overall it was a very enjoyable and unique experience. I would be interested in what activities the other lodges offer as Refugio's are pretty limited unless you're an avid bird watcher.

Quality of Experience
One of a kind place
Food
Authentic and true to the Amazon
Guides, Drivers and Staff
Very friendly and knowledgeable
Transport
Fun River boat rides to get around. Only place you'll find cool air lmao
Lima Food Tour
Lima Food Tour
Peru

Well rounded sampling of delicious Peruvian foods. Our guide was very knowledgeable so we enjoyed learning about the foods as much as eating them. I wish there was more fish including Ceviche. Also, it's much more of a food tour, we did not explore very much of the city

Quality of Experience
Each culinary experience was unique
Food
The quality of food was all top notch
Guides, Drivers and Staff
Enjoyed learning about the foods as much as eating them
Transport
Comfortable van
Local specialist: Johanna Fabian
Johanna
Johanna Fabian
Local specialist in between Lima and the US | Replied on Jun 27, 2024

Dion, thank you so much for leaving a detailed review! I will be sure to share this with the rest of my team. I'm so glad to hear you had a great time in Peru and we look forward to helping you with your future travels!

Best,
Johanna

Tricia was crucial to the success of our trip...
Norway | May 16 - May 31, 2024

Nina
Nina C.
Cortlandt Manor, NY | Reviewed on Jun 24, 2024
Tricia was crucial to the success of our trip in Norway. She was always available to tweak things to make them perfect, was a dream to work with and her suggestions for what to do on our own were perfect! Read more

Tricia was crucial to the success of our trip in Norway. She was always available to tweak things to make them perfect, was a dream to work with and her suggestions for what to do on our own were perfect!

Hotel Review
Fjærland Fjordstove Hotell & Restaurant
Fjærland

Amazing chef and staff!!!

Authenticity & Character
Location
Right on the fjord, near great hiking
Staff
Chef
Cleanliness & Comfort
Local specialist: Tricia Cantlon
Tricia
Tricia Cantlon
Local specialist in Oslo | Replied on Jun 25, 2024

Thank you so much for visiting and soaking in the memories. So grateful to share my favorite parts of the country with such a wonderful group of people!

Family trip to Portugal
Portugal | May 30 - Jun 12, 2024

T
Thomas G.
Dallas, TX | Reviewed on Jun 24, 2024
We had a really good experience with KimKim and Across Portugal. Joao and Pedro were excellent - and were attentive/thoughtful before, during and after the trip. Joao helped us plan a trip that met our preferences - in a country we weren’t familiar with. All the local guides/drivers were professional and great (especially with our kid(s)). We would recommend Joao and Pedro to friends and family. One quick note: we loved Cascáis (lovely, relaxing way to end up our trip and still be close to... Read more

We had a really good experience with KimKim and Across Portugal. Joao and Pedro were excellent - and were attentive/thoughtful before, during and after the trip. Joao helped us plan a trip that met our preferences - in a country we weren’t familiar with. All the local guides/drivers were professional and great (especially with our kid(s)). We would recommend Joao and Pedro to friends and family. One quick note: we loved Cascáis (lovely, relaxing way to end up our trip and still be close to the airport for our departure), and in retrospect would have spent a couple more days there and a couple fewer days in Porto.

Local specialist: João Branco
João
João Branco
Local specialist in Lisbon | Replied on Jun 25, 2024

Hello Thomas,
It is wonderful to hear from you. Thank you so much for your kind words.
It was great to have you, and your family, traveling in Portugal with our assistance.
Muito Obrigado!!
Your Friends in Portugal - João & Pedro

Fabulous France!
France | Jun 11 - Jun 19, 2024

R
Robyn C.
Johnstown, PA | Reviewed on Jun 24, 2024
Sebastian was easy to work with and adjusted our schedule as needed. He responded while on our trip when we had an issue with a canceled flight and delayed pick up. I would advise anyone booking with Kimkim to be VERY specific about what you want to do and the type and location of the hotels you want to stay in. We had one hotel in an area that we never would have picked ourselves, everywhere else we stayed was lovely. Once you arrive you can't cancel plans for a refund so the planning... Read more

Sebastian was easy to work with and adjusted our schedule as needed. He responded while on our trip when we had an issue with a canceled flight and delayed pick up. I would advise anyone booking with Kimkim to be VERY specific about what you want to do and the type and location of the hotels you want to stay in. We had one hotel in an area that we never would have picked ourselves, everywhere else we stayed was lovely. Once you arrive you can't cancel plans for a refund so the planning process is critical and Sebastian was very patient and diligent during the planning process.

Hotel Reviews
Maisons du Monde Hôtel Marseille Vieux Port
Marseille

The breakfast was great and the staff very helpful but the location is at the busiest and loudest part of the port and we had people sleeping outside of the entrance during our stay which made it difficult to get in and out of the hotel.

Authenticity & Character
Very nice lobby and dining area
Location
Staff
Super friendly, especially the breakfast staff
Cleanliness & Comfort
Cleanliness was very good, comfort was okay
Hotel Villa Victoria
Nice
Authenticity & Character
Lovely garden in the back. Quiet location.
Location
Staff
Front desk staff was very helpful and they were super friendly
Cleanliness & Comfort
Comfortable beds
Activity Reviews
Cruise &  Swim in the Calanques National Park and its crystal clear water
Cruise & Swim in the Calanques National Park and its crystal clear water
Marseille

We had a very poor day weather wise and really the trip should have been canceled , but it wasn't so we had to go or lose our money.

Quality of Experience
Every stop looked the same, could have done 2 stops and been done
Guides, Drivers and Staff
Our guide was very friendly
Transport
Crowded boat
Full-day excursion to Monaco, Monte-Carlo & Eze
Full-day excursion to Monaco, Monte-Carlo & Eze
France
Quality of Experience
Guides, Drivers and Staff
Our tour guide was awesome!
Transport
Paris - Seine Dinner Cruise
Paris - Seine Dinner Cruise
Paris

Excellent dinner, superb wait staff and the singer was fantastic

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Sebastian Prino
Sebastian
Sebastian Prino
Local specialist in Marseille | Replied on Jun 26, 2024
Hi Robyn, how are you?
Thank you so much for your feedback! I'm glad to hear that we were able to assist you promptly during your trip, especially with the challenges of a canceled flight and delayed pickup. Your advice to be specific about your preferences is very valuable and will certainly help future travelers.
Regarding the hotel in the area you wouldn’t have picked, I apologize for any inconvenience it caused. Your insights are essential for us to improve our service, and we’ll make... Read more

Hi Robyn, how are you?
Thank you so much for your feedback! I'm glad to hear that we were able to assist you promptly during your trip, especially with the challenges of a canceled flight and delayed pickup. Your advice to be specific about your preferences is very valuable and will certainly help future travelers.

Regarding the hotel in the area you wouldn’t have picked, I apologize for any inconvenience it caused. Your insights are essential for us to improve our service, and we’ll make sure to be even more attentive to such details in the future.

I'm delighted that you enjoyed the rest of your accommodations and had a great overall experience. We look forward to helping you plan your next adventure with even greater precision. Safe travels and thank you for choosing us!

Thank you Solveig and Silvia so much for org...
Denmark | Jun 13 - Jun 22, 2024

M
Manaf B.
Japan | Reviewed on Jun 24, 2024
Thank you Solveig and Silvia so much for organizing an amazing trip. Much appreciated the way Solveig was checking with us everyday and was on top of everything and resolving the hiccups that came across our way.
The car was amazing and Rebild forest that Solveig recommended was very very nice.
All the hotels were good.
In Aalborg they gave a fan in the room and that worked well.
Yesterday we had some time in our hand so we did a quick walk around Legloand and Kronborg castle so that was...
Read more

Thank you Solveig and Silvia so much for organizing an amazing trip.

Much appreciated the way Solveig was checking with us everyday and was on top of everything and resolving the hiccups that came across our way.
The car was amazing and Rebild forest that Solveig recommended was very very nice.
All the hotels were good.

In Aalborg they gave a fan in the room and that worked well.
Yesterday we had some time in our hand so we did a quick walk around Legloand and Kronborg castle so that was an added bonus.

Thank you for everything and sorry for the trouble caused because of cancellation of the Mons Klint tour due to the rude and extremely aggressive guide.

Kimkim should boycott the tour company that employs such a horrible guide on whom the tourists depends on having a memorable trip.

Best Regards
Manaf and Nafisa

Hotel Reviews
Helnan Phonix Hotel
Aalborg

Very good location and efficient check in check out process. Front office staff (I think his name was Christian) was extremely polite and helpful. Made sure we got the room we liked and offered us the fan in the room as it did not have air conditioning Breakfast could have been better by changing the menu. Everyday same options were repeated. All in all very good hotel.

Authenticity & Character
Location
Staff
Very helpful
Cleanliness & Comfort
Wake up Aarhus
Aarhus C

Very good location and efficient check in check out process. Breakfast could have been better by changing the menu. Everyday same options were repeated. Parking next to the hotel was very useful All in all very good hotel.

Authenticity & Character
Location
Close to the railways station
Staff
Cleanliness & Comfort
Wake up Copenhagen, Borgergade
Copenhagen

Very good location and efficient check in check out process. Breakfast could have been better by changing the menu. Everyday same options were repeated. All in all very good hotel.

Authenticity & Character
Location
Close to supermarkets and restaurant and shopping
Staff
Cleanliness & Comfort
Activity Reviews
Welcome to Skagen
Welcome to Skagen
Skagen

Beautiful town and worth the visit

Quality of Experience
 Welcome to Aalborg!
Welcome to Aalborg!
Aalborg
Quality of Experience
Moesgaard Museum
Moesgaard Museum
Aarhus

We had planned to visit on Monday but it was closed so we went the next day

Quality of Experience
Møns klint and Forest tower - A day tour from Copenhagen
Møns klint and Forest tower - A day tour from Copenhagen
Copenhagen

Driver was very rude and aggressive. My wife was a bit slow in getting off the bus and the guide taunted with lot of sarcasm “Oh I thought you are going to stay on the bus” When I asked him that we have booked the tour so why do we need to buy the entrance tickets for the Forest, the guide Complained nobody listens to me when I am talking and that we are wasting his free time by asking questions and that he does not get any tips. Guide told us that he spend DK 1,200 to bring us to the Forest (Is that our fault) When we asked him to open the bus so that we can get our bag that we have left behind, again he was aggressive and said that we are wasting his time but will oblige us just because we said please. The guide said that he is not discriminating. The fact that the guide said that is proof that he was in fact discriminating because we were the only dark skinned people in the bus. My wife was very nervous and felt threatened with the aggressive and hostile behavior of the guide to the extent that she started weeping. We had to abandon the trip and take a taxi in the rains back to the hotel, which meant 1 entire day wasted. Solveig was very kind and supportive and comforted us by offering to book a taxi for us.

Quality of Experience
Guides, Drivers and Staff
Extremely rude and aggressive guide Terminate the employment of such rude and aggressive guides and employ better guides who are polite and friendly otherwise you will lose more business as bad reviews travel much faster than good reviews
Transport
The Latin Quarter, Aarhus' liveliest neighbourhood
The Latin Quarter, Aarhus' liveliest neighbourhood
Aarhus

Most of the cafe and restaurant were closed. It was like a curfew

Quality of Experience
Walk Through History in Aarhus' Old Town
Walk Through History in Aarhus' Old Town
Aarhus
Quality of Experience
Canal Cruise from Nyhavn
Canal Cruise from Nyhavn
Copenhagen
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Sólveig Þorsteinsdóttir
Sólveig
Sólveig Þorsteinsdóttir
Local specialist in Copenhagen | Replied on Jul 11, 2024

Thank you for everything Manaf, and the review.
Have a great summer!

Athens - Crete - Santorini - an amazing trip!
Greece | Jun 12 - Jun 22, 2024

Erica
Erica S.
Ashburn, VA | Reviewed on Jun 24, 2024
We had a fantastic trip. From the private transfer upon landing in Athens to every single excursion and restaurant recommendation, we had a wonderful time.
Athens - we stayed at the Athens Cypria Hotel right near the Plaka district. The rooms were nice and quiet, and breakfast was great. It was easy walking distance to explore Plaka, the Lycabettus Hill, and historical sites. Our private tour guide at the Acropolis was fantastic. We had a private driver to Sounio with dinner and see the...
Read more

We had a fantastic trip. From the private transfer upon landing in Athens to every single excursion and restaurant recommendation, we had a wonderful time.
Athens - we stayed at the Athens Cypria Hotel right near the Plaka district. The rooms were nice and quiet, and breakfast was great. It was easy walking distance to explore Plaka, the Lycabettus Hill, and historical sites. Our private tour guide at the Acropolis was fantastic. We had a private driver to Sounio with dinner and see the sunset at the Temple of Poseidon. A private day trip to Delfi included an amazing tour guide (Electra) and lovely lunch at an olive grove.
Crete - we loved this island. We stayed at the Aquila Atlantis hotel, which was very nice and close to the culture of downtown Heraklion. We had dinner at Peskesi, and it was a highlight of our whole trip. One day of our trip started with an olive oil tasting and tour of an olive grove, which was lovely (Koronekes Olive Mill). THen we went to lunch in downtown Archanes (Bakailiko) where we had amazing service and food, then we went to the Palace of Knossos. On our free day, we spent the entire day at Sarantari beach. We rented two chairs for 10 Euro and had a lovely little lunch from the beach cafe. Then we took a high speed ferry to Santorini.
Santorini - we stayed at the Heliotopos Hotel. It was such a lovely experience in the family room, what a gem of a boutique hotel! Imerviglio was a perfect spot - 30 minute walk along the trail down to Fira for shopping and sightseeing. We enjoyed dinner at Pelican Kipos (one of the staff recommendations) and it was perfect. We enjoyed the boat trip with Santos to see the caldera, visit the crater, and swim in the hot springs. Finally, our full day tour of Santorini with Argyros Travel was fantastic, ending with lunch at Mario's right on Black Beach.

Hotel Reviews
Athens Cypria Hotel
Athens

We had a nice quiet stay here. We had two rooms adjoining by a private hallway, which was very nice. It is an older hotel but has nice updates. The breakfast was very good, and it is within a few minutes walk of Plaka and the historical sites. The view from the bar is quite nice! We did not have an Acropolis view from our room but it was quiet except on the one weekend night we stayed there.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Heliotopos Hotel
Santorini

This is a gem of a hotel. Perfectly situated in Ivermiglio, which was a quiet village with nice restaurants, supermarkets and some shops. The family room had a double bed on the first floor, along with sitting room, kitchenette. The upper loft had two twin beds, so it was great for the family. Our room was right on the Fira to Oia trail, so we could easily get down to Fira. The staff here is so so so lovely. They helped direct us to things to do, were so kind, and offered us breakfast sandwiches for our early morning checkout (they even had someone come early to help us take our bags to the street). It is a boutique hotel experience that is not to be missed. The sunset views here are 100% phenomenal!!!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Aquila Atlantis Hotel
Heraklion – Crete

We had a nice time here! It is close to the downtown area for walking, and had free parking (we rented a car). The rooftop pool was a hit. Our room was nice and big, and had a balcony, so it worked very well for our family of 4. The breakfast is delicious!! Very nice help from the staff with parking.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Santorini Family Tour & swimming
Santorini Family Tour & swimming
Santorini

This was a really nice day with Argyros Travel. Our driver Takis and guide Harry were great. We got to Oia for some pictures before the crowds, and then traveled down to Megalochori to see an older town and original cave house. Then we went to Akrotiri for a guided tour (it was very cool!!). After Akrotiri we did the Atlantis museum, then over to Black Beach for lunch at a restaurant Mario, which was wonderful and had a beautiful view. We learned a lot about Santorini's history, culture, and the tourism industry.

Quality of Experience
Guides, Drivers and Staff
Transport
Olive Farm Visit & Lunch in Archanes
Olive Farm Visit & Lunch in Archanes
Heraklion

The Koronekes Olive Mill is such a lovely experience! Our guide was really informative and we learned a lot about the olive oil process and the island of Crete. Also, the lunch at Bakaliko was so delicious. The servers were lovely, and they suggested some great dishes and wines for us.

Quality of Experience
Food
Guides, Drivers and Staff
Private Acropolis & Agora Mythology Tour
Private Acropolis & Agora Mythology Tour
Athens

We had a wonderful tour guide who met us at the Acropolis Metro and then walked us to the top of the Acropolis and then the Agora, and gave us great insight into the history. Our guide was wonderful , incredibly knowledgeable and kind. She knew that our family already knew a lot of the Greek mythology history, and so she gave us some insider tips on other things to see in the area. She could also tell when our kids were getting bored and fading, and helped us find them some ice cream to cool off between our stops.

Quality of Experience
Guides, Drivers and Staff
Caldera Cruise & Volcano Visit
Caldera Cruise & Volcano Visit
Santorini

We were picked up by the Santos transfer on time and had a nice trip to the port where we waited for our boat to arrive. The group on our boat was mostly couples and one other family with young children. The trip included 1 hour at the volcano crater (which is just enough time to walk to the top and back down), then we sailed to an area where we could swim to hot springs. After that, we sailed to a second area for swimming followed by a delicious dinner, then back around to the port near Oia to watch the sunset. Overall it was a lovely day!

Quality of Experience
Food
They provide a really good dinner of chicken kebabs, bread, rice, meatballs, greek salad, and a glass of local wine (or juice). The snack options for purchase were pretty limited (pringles and pretzels) so I'd tell the travelers to bring snacks.
Guides, Drivers and Staff
Transport
Private Cape Sounion Driving tour
Private Cape Sounion Driving tour
Greece

We left our hotel around 5 PM and went to dinner at tavern near Sounio. The meal wasn't our favorite of the trip, but there aren't a lot of restaurant choices near Sounio. The cape and the Temple of Poseidon did not disappoint! We got there around 7:30 PM and had enough time to walk around and find a spot to watch the sunset.

Quality of Experience
Guides, Drivers and Staff
Transport
Palace of Knossos Private Tour
Palace of Knossos Private Tour
Greece

The private tour of the palace was a really great event. Our tour guide was well-informed, took time to answer the kids questions, kept them engaged, and helped us take lovely family photos!

Quality of Experience
Guides, Drivers and Staff
Private Delphi Day-trip
Private Delphi Day-trip
Athens

This was our favorite day! We had a lovely driver and our tour guide at Delphi was wonderful. We learned so much about both modern and ancient Greece! The lunch at the olive grove was so delicious and a wonderful end to our day!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Eleni Fotiou
Eleni
Eleni Fotiou
Local specialist in Athens | Replied on Jun 24, 2024

Dear Erica, I am really happy that you enjoyed the whole trip and that the itinerary was balanced and what you were looking for.
I am looking forward to welcoming you again in Greece or Italy where I also specialize in.
Eleni

Amazing Time!
Italy | Jun 11 - Jun 20, 2024

L
Lucia J.
Wareham, MA | Reviewed on Jun 24, 2024
The trip was really outstanding overall. I was very impressed with how seamlessly everything went. All the drivers and guides were right on time and they were all polite, knowledgable and welcoming. Some of the highlights; 1) the location of the hotel in Capri -- while the room was quite small, the hotel itself and the location was outstanding.
2) The best hotel by far was Villa Mary in Positano! Great room and balcony, amazing breakfast brought right to the balcony, the view from the...
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The trip was really outstanding overall. I was very impressed with how seamlessly everything went. All the drivers and guides were right on time and they were all polite, knowledgable and welcoming. Some of the highlights;

1) the location of the hotel in Capri -- while the room was quite small, the hotel itself and the location was outstanding.
2) The best hotel by far was Villa Mary in Positano! Great room and balcony, amazing breakfast brought right to the balcony, the view from the pool -- amazing hosts.
3) The boat trip in Capri was excellent -- the You Know group was fantastic -- especially Ross and Francisco. Liked that it was only 12 people. Need to provide a picture of where to meet the group though. We did not have the name of the tour group and was only told to meet at the white umbrella at Marina Grande -- there are tons of white umbrellas there! We almost missed our trip even though we were 20 minutes early. I sent Barbara a picture of where to meet and suggest you add it to the files like the picture of where to meet boat in Positano.
4) The Path of the Gods trip and our guide - both the hike and the guide were terrific
5) the guide at Pompeii was also great, but two hours was definitely NOT enough time in Pompeii -- would have liked to have had another two-three hours there with some time to explore on our own.
6) Loved Ravello - so glad our driver told us to spend more time there than Amalfi -- would highlight Ravello more.

Things that could have been better:
1) While we very much liked our boat captain in Positano, the trip to the "Hidden Beach" was not as advertised and was frankly disappointing. It was extremely crowded at the beach (packed us in like sardines) and we could not get lunch at the restaurant (they could not get us a table until 4:30 and our return trip was at 4:15...). We thought we would be going somewhere pretty quiet -- I was really pretty upset about it at the time given the extra expense of adding this experience. Very disappointing.
2) While the overall hotel in Sorrento was very good -- amazing location and breakfast, the actual mattress and linens were not up to the standards of the other places we stayed.
3) Pompeii - as described above - it was very disappointing not to have more time here. According to the itinerary, we thought we could have the driver stay longer if we were willing to pay, but when we asked, we were told it wasn't possible. Two hours is NOT enough time there -- especially with large crowds and lines to get into the more popular spaces.
4) the hotel in Naples -- while the hotel itself was quite lovely, the location in the building is quite rundown.
5) Didn't quite understand why we did not take the ferry directly from Capri to Positano? Why to Sorrento and then drive?

Hotel Reviews
Piazzetta Diefenbach
Capri

Great location and lovely hotel. Room was quite small though.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Rinuccini Relais Hotel
Naples

Actual hotel is lovely and kind of funky, but the overall building/elevator is a bit suspect.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Maison il Conservatorio
Sorrento

Loved the location and the breakfast! And, the staff was very friendly. The mattresses and the linens need an upgrade.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Need better mattresses, linens and towels. Also, USB port did now work and even popped/sparked one time --
Villa Mary Suites - Positano
Positano

LOVED everything about the Villa Mary! The wonderful location away from the craziness of Positano, the amazing view from the plunge pool, delicious breakfast on your private balcony and the warmth of the hotel staff. Stay here!!

Authenticity & Character
Location
Staff
Tizania is a gracious, warm and incredible host!
Cleanliness & Comfort
Activity Reviews
Naples to the Amalfi Coast or Amalfi Coast to Naples - Pompeii en Route
Naples to the Amalfi Coast or Amalfi Coast to Naples - Pompeii en Route
Italy

Definitely NOT enough time in Pompeii -- was pretty disappointed we could not stay and explore more. There are huge lines with tour groups from Cruise ships so you need to build in more time to accomodate for this. Would have wanted more time on our own to explore after tour ended.

Quality of Experience
Great - but cut way too short.
Guides, Drivers and Staff
Transport
Pizza School at Agriturismo
Pizza School at Agriturismo
Italy

Great family run business! Had a blast!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Day Tour to Amalfi and Ravello from Positano
Day Tour to Amalfi and Ravello from Positano
Italy

Highlight by far was Ravello - glad the driver recommended to spend most of the time there.

Quality of Experience
Guides, Drivers and Staff
Transport
Driver was great -- maybe Alessandro? Gave us great tips.
Beach Experience in Amalfi Coast
Beach Experience in Amalfi Coast
Amalfi Coast

Already wrote about it -- NOT a hidden bead -- totally overcrowded and not at all what was advertised.

Quality of Experience
The boat ride part was great -- the beach not so much
Guides, Drivers and Staff
The boat captain was excellent and felt badly we had not have a good experience at the beach -- and seemed surprised that the travel agent had not made us reservations at the beach restaurant when we told him we were able to get a good lunch at the beach. luckily there was a small snack bar so we got something to eat.
Transport
The Path of the Gods Hike with Private transfer
The Path of the Gods Hike with Private transfer
Amalfi Coast

Amazing hike -- tour guide was very knowlegable. Think his name was Guiseppe?

Quality of Experience
Guides, Drivers and Staff
Transport
The best of Capri – Around the island by boat
The best of Capri – Around the island by boat
Italy

You Know is a great tour company -- Ross in particular did an amazing job.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Eirini Daouka
Eirini
Eirini Daouka
Local specialist in Greece | Replied on Jun 27, 2024
Dear Lucia,
Thank you for your detailed review! We're delighted to hear your trip was outstanding overall and that our seamless coordination and professional guides made a difference.
We appreciate the highlights you shared, especially the fantastic hotel locations, the exceptional experience at Villa Mary and the memorable boat trip in Capri. It gives us great joy to hear these words about our trusted local collaborators.
Your constructive feedback is invaluable and your comments will help...
Read more

Dear Lucia,
Thank you for your detailed review! We're delighted to hear your trip was outstanding overall and that our seamless coordination and professional guides made a difference.
We appreciate the highlights you shared, especially the fantastic hotel locations, the exceptional experience at Villa Mary and the memorable boat trip in Capri. It gives us great joy to hear these words about our trusted local collaborators.
Your constructive feedback is invaluable and your comments will help us enhance future trips.

We look forward to welcoming you back to Italy!
On behalf of the entire Storywalking team, arrivederci!

Perfect Trip through France
France | Jun 13 - Jun 23, 2024

R
Richard L.
Mesa, AZ | Reviewed on Jun 24, 2024
Our ten day trip was absolutely marvelous. From the hotels that were chosen to the tours that were booked we had every we could ever want and more. Lyon was magical and the food delicious. Annecy was an unexpected gem with an abundance of outdoor activities only topped by our four days in Chamonix. We have never been to a more well appointed hotel as the Heliopic. It was absolutely perfect for us and our daughter. Read more

Our ten day trip was absolutely marvelous. From the hotels that were chosen to the tours that were booked we had every we could ever want and more. Lyon was magical and the food delicious. Annecy was an unexpected gem with an abundance of outdoor activities only topped by our four days in Chamonix. We have never been to a more well appointed hotel as the Heliopic. It was absolutely perfect for us and our daughter.

Hotel Reviews
Heliopic Spa & Hotel
Chamonix

This was the nicest hotel I have ever stayed at.

Authenticity & Character
Location
Right next to the top attraction in Chamonix
Staff
Cleanliness & Comfort
Splendid Hotel Lac d'Annecy - Handwritten Collection
Annecy
Authenticity & Character
We liked the mid entity modern styling
Location
Right on the lake and in the center of town. Perfect location.
Staff
Everything we ever needed was always taken care of.
Cleanliness & Comfort
Hotel de l'Abbaye
Lyon

A charming boutique hotel. It was well situated and quiet. The staff was accommodating and friendly if not always present.

Authenticity & Character
Beautiful hotel and area.
Location
Quite area just a five to ten minute walk from any tourist area.
Staff
Very helpful with good advice on area. Sometimes the front desk was unmanned even during the day.
Cleanliness & Comfort
Activity Reviews
Lyon Food Tour
Lyon Food Tour
Lyon
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Annecy Lake Cruise
Annecy Lake Cruise
Annecy
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Radia Tehitahe

Martina and her team did an amazing job. The ...
Peru | Jun 6 - Jun 22, 2024

Alberto
Alberto C.
Boca Raton, FL | Reviewed on Jun 24, 2024
Martina and her team did an amazing job. The follow up with great on every part of the trip. We felt very comfortable in a foreign country. Well, done Read more

Martina and her team did an amazing job. The follow up with great on every part of the trip. We felt very comfortable in a foreign country.

Well, done

Hotel Review
Sumaq Machu Picchu Hotel
Machu Picchu
Local specialist: Martina Capel
Martina
Martina Capel
Local specialist in France | Replied on Jun 24, 2024

Dear Alberto,

Thank you so much for taking the time to write a short message. I'm very glad that you and your family enjoyed this special trip to Peru and Bolivia !

Warm regards,
Martina

Angela designed the perfect trip
Greece | Jun 11 - Jun 22, 2024

A
Allison P.
Oak Park, IL | Reviewed on Jun 24, 2024
Agelikli/Angela designed the perfect trip for us! She took into account all our interests and the needs of my young children. She checked in with us during the trip and was available when we had an issue with a hotel key after hours. Exceptional service. We also loved our guides. Eleni and her acropolis tour were delightful and each of the guides respected and appreciated my son’s Greek myth fandom. Driver/guides to Delphi and around Rhodes were SO personable and helped us get to know... Read more

Agelikli/Angela designed the perfect trip for us! She took into account all our interests and the needs of my young children. She checked in with us during the trip and was available when we had an issue with a hotel key after hours. Exceptional service.

We also loved our guides. Eleni and her acropolis tour were delightful and each of the guides respected and appreciated my son’s Greek myth fandom. Driver/guides to Delphi and around Rhodes were SO personable and helped us get to know Greece on a more personal level, and were great companions.

We would absolutely recommend all of these guides and Kim Kim/angela to friends!

Hotel Reviews
Sunrise Luxury Apartments Rhodes
Rhodes

Good location, lovely staff, spacious rooms

Authenticity & Character
Fun to be in a modern room after more traditional spots. Good for kids to see variety.
Location
View of sea/sunset, near grocery store and many great restaurants.
Staff
Anna was particularly personable!
Cleanliness & Comfort
Blue Dolphins Hotels & Villas
Firostefani, Santorini
Authenticity & Character
Amazing views!
Location
Architecture, parking lot was easy to get picked up/dropped off.
Staff
Cleanliness & Comfort
Breakfast in room!
Kyria Boutique House
Plaka, Athens

Amazing location, lovely staff, breakfast on the roof with acropolis view!!! No bells and whistles in the room but who needs those?

Authenticity & Character
Location
Staff
Cleanliness & Comfort
A little close quarters. But lovely.
Activity Reviews
Butterfly Valley
Butterfly Valley
Rhodes

AMAZING/BEAUTIFUL. The valley was lovely and the butterflies so fun to look for/see.

Quality of Experience
Guides, Drivers and Staff
Transport
Highlights of Rhodes
Highlights of Rhodes
Rhodes

So cool! Nikos even stopped at an olive farm for us. We got a really good sense of Rhodes and Rhodes town from this tour! Highly recommend.

Quality of Experience
Guides, Drivers and Staff
Transport
Sunset Volcano Cruise 2026
Sunset Volcano Cruise 2026
Santorini

Absolutely great. Cool boat, great experience. Volcano hike was cool!

Quality of Experience
Food
Plentiful and enough to choose from. I also packed a sandwich for my picky eater and I was happy I was allowed to do that.
Guides, Drivers and Staff
Transport
We guide you in the Past 2024
We guide you in the Past 2024
Greece

Very good storytelling from our guide! Easy transport, flexible and kind. A great chance to learn about the past civilization on Santorini and current research efforts.

Quality of Experience
Guides, Drivers and Staff
Transport
Greek Wedding Show
Greek Wedding Show
Santorini

A fun way to spend the evening. Show could have been 90 min instead of 120 I think. But delightful good natured and fun/funny. Kids really enjoyed.

Quality of Experience
Guides, Drivers and Staff
Delphi Full-Day tour
Delphi Full-Day tour
Greece

Demetrius was amazing and so personable and knowledgeable. The trip was enjoyable even though it was so long (a feat in itself) and the tour was so fascinating. Our guide was patient and kind and flexible. Great restaurant stop as well!

Quality of Experience
Guides, Drivers and Staff
Transport
Young Heroes: a Family Mythology Tour
Young Heroes: a Family Mythology Tour
Athens

Eleni held the attention of my kids so well and was so friendly. Now we have a souvenir in the hero my son created.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Angela (Angeliki) Giannioti
Angela (Angeliki)
Angela (Angeliki) Giannioti
Local specialist in Greece | Replied on Jun 24, 2024

Yeia sou, Alison!

I'm truly so happy to know that you had a great time here in Greece with us!
It's awesome to know that the kids also enjoyed their time here.

I would love to see you coming back, especially when the kids are a bit older and can do/enjoy more things!

It was awesome talking to you, getting to know you, and assisting you! 🥰

Safe travels!
Angela and the GA Trips team

A lot of Scotland!
Scotland | Jun 14 - Jun 23, 2024

Patricia
Patricia L.
Pulaski, VA | Reviewed on Jun 24, 2024
Katerina was amazing. She was always prompt with her replies and followed up on all our suggestions and questions.
Will definitely use her on our next trip her.
All of our transitions were smooth except for checkin to apt. in Edinburgh on June 18. We had nor received any checkin details for keypad. Fortunately we did make contact with her and got in. The email with those details had not been received on our end. All lodging was most acceptable.
Our Orkney guide Ann was excellent as was...
Read more

Katerina was amazing. She was always prompt with her replies and followed up on all our suggestions and questions.
Will definitely use her on our next trip her.
All of our transitions were smooth except for checkin to apt. in Edinburgh on June 18. We had nor received any checkin details for keypad. Fortunately we did make contact with her and got in. The email with those details had not been received on our end. All lodging was most acceptable.
Our Orkney guide Ann was excellent as was John on Shetland and Nicholas for Cairngorms. He also helped us with transportation to Ayr to ride the amazing Clydesdales!

Hotel Reviews
The Kirkwall Hotel
Kirkwall

The Kirkwall Hotel was an excellent choice. The staff was fantastic, and the accommodations were comfortable and met all our needs. The service was impeccable, making our stay there truly enjoyable.

Destiny Scotland - Hill Street Apartments
EDINBURGH

Destiny Scotland - Hill Street Apartments was one of the best places we've ever stayed. The only hiccup was the lack of communication about the key code to enter the apartment, which caused a bit of a panic. However, once that was sorted out, our stay was perfect. The apartment itself was fantastic and made our stay in Edinburgh truly memorable.

Wilde Apartments Grassmarket
Edinburgh

Our stay at Wilde Apartments Grassmarket was mostly pleasant, but we had an issue with the taxi driver dropping us off at the wrong place. It was a minor inconvenience, but worth mentioning.

Activity Reviews
Cairngorms National Park Wildlife Tour
Cairngorms National Park Wildlife Tour
Edinburgh

Nicholas, our guide for the Cairngorms tour, was absolutely wonderful. The tour was well-organized, and Nicola's knowledge and enthusiasm for the area made it an exceptional experience. I couldn't have asked for a better guide or a more beautiful setting.

Shetland Tour
Shetland Tour
Shetland

The Shetland Tour was a highlight. We had a fantastic guide who took us on a driving tour through some breathtaking scenery. It was truly an unforgettable experience, made even better by the knowledgeable and friendly guide. I would highly recommend this tour to anyone visiting the Shetland Islands.

Edinburgh Old Town Tour
Edinburgh Old Town Tour
Edinburgh

The taxi service to our hotel was prompt, but the Edinburgh Old Town Tour was a bit underwhelming. Our guide, Christoph, was lovely but had a heavy accent that made it hard to understand him, especially with the Plexiglas barrier in the taxi. An open car might have made the experience much better. Despite this, he took us to Calton Hill, which we thoroughly enjoyed.

Local specialist: Kateryna Garkavenko
Kateryna
Kateryna Garkavenko
Local specialist in London | Replied on Jun 25, 2024
Dear Patricia, Thank you so much for your kind words! It was truly a pleasure to work with you on planning your trip, and I'm absolutely delighted to hear that you enjoyed your experiences. I'm also glad to know that your interactions with Ann, John, and Nicholas were excellent and that they added to your enjoyment of the beautiful Scottish landscapes and activities. I'm sorry about the check-in hiccup in Edinburgh. Thank you for your patience and understanding as that issue was resolved.... Read more

Dear Patricia,

Thank you so much for your kind words! It was truly a pleasure to work with you on planning your trip, and I'm absolutely delighted to hear that you enjoyed your experiences. I'm also glad to know that your interactions with Ann, John, and Nicholas were excellent and that they added to your enjoyment of the beautiful Scottish landscapes and activities.

I'm sorry about the check-in hiccup in Edinburgh. Thank you for your patience and understanding as that issue was resolved.

Your itinerary was indeed inspiring, and I must admit, the Clydesdales Farm has now made it to the top of my own list of places to visit! I wish you many more amazing trips ahead and would be absolutely thrilled to assist you with any future travel plans.

Kat

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