Kimkim Trip Reviews

4.8
Based on 19,449 ratings
Read 19,449 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Honeymoon
Morocco | Feb 18 - Feb 29, 2024

A
Amber K.
Dallas, TX | Reviewed on Mar 04, 2024
We booked with original travels through kimkim and had a great time. Our specialist was Said and our Driver was Lahcen. We had Hinan as our food and history tour guide in Marrakech. Badr was our local guide in Skoura (not sure if he works for original travels). Youssef and Mustafa took great care of us at Tiziri Camp in Merzouga. IT ended in Fez with out guide Sharief. The guides were all amazing and friendly. They tolerated my constant questions and inquiries. We had a great time bonding... Read more

We booked with original travels through kimkim and had a great time. Our specialist was Said and our Driver was Lahcen. We had Hinan as our food and history tour guide in Marrakech. Badr was our local guide in Skoura (not sure if he works for original travels). Youssef and Mustafa took great care of us at Tiziri Camp in Merzouga. IT ended in Fez with out guide Sharief.

The guides were all amazing and friendly. They tolerated my constant questions and inquiries. We had a great time bonding with them, learning about the culture, country, music, food, daily life, education, careers, Berber culture, language.

All of the guides did their best to accommodate me with my gluten allergy. The car was comfortable and spacious/clean. Our Driver took great care to follow the law and rules when it came to driving, safety and seat belts. He also did his best to communicate any needs/changes and requests and make the appropriate arrangements while we were on excursions. He was easily available by whatsapp and so was Siad. Our driver was available to us anytime if we needed to get a ride somewhere though we were so well taken care of, we did not end up needing to utilize this privilege. Lahcen also made plenty of spots for pictures along our long drives. He was aware of all the drives, routes, alternate options and restaurants/bathrooms/picture spots along the way. He also made sure to only stop at reputable looking clean places for restroom and snack breaks.

Getting our food tour on the first day of our trip really set us up for success because food is a big part of life so we knew what we wanted to ask for when we would eat and what I would specifically need to avoid due to my allergy. It was nice to get a background.

When I first contacted them about my requests for a tour, they were able to modify the trip to our likes/dislikes and needs.

If I were to give a suggestion to future guests and redoing this specific tour, I would recommend not to spend more than a few hours in Casablanca (definitely visit the Hassan II mosque and go on their tour). I would not spend time in Fes except to visit the tannery and ceramics workshop so maybe I would stay for one day and night but if you don't care for it then I would cut out Fes. I would spend majority of my time in South Morocco which encompasses Marrakech, the desert, Skoura and surrounding areas. Rabat was a capital city like every other city in the world. It is definitely beautiful and gave us Los Angeles feels with the beach.

All in all, we would love to go back to Morocco and use this company again.

Hotel Reviews
Ksar El Kabbaba
Skoura

My favorite hotel in the entire trip because it was so personalized. It was small and intimate, romantic. Had avilability of all amenities. We did not use the pool or spa but love the garden and room. The room was beautiful and spacious. the tub in the bathroom drained too slow so water would stay stagnant while showering. The chef and food was so amazing. They accomadated my gluten free allergy and made me moroccan breads that were gluten free so I could experience true moroccan cuisine

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Palais Amani
Fès

It is literally a palace! The garden is breathtaking! Good amenities and quality. The staff is very friendly. It is located right in the medina. The walk up to it was cool because it looks like you are lost in a tight labyrinth until you suddenly face the large door and walk in.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Tiziri Luxury Camp
Merzouga

Love love love! Do not skip this experience. The people make this camp. They are so kind, and hard working and they do everything in their power to make your stay comfortable. Remember it gets realllly cold at night. Your excursion from here to the nomads, camel rides, atv, berber village, garden, music performance at another tribe, nighttime music and "hangout" by the fire are all worth it. Remember it is a desert and they try their best to be eco friendly so you will have to be mindful not to be wasteful. You can charge your phone and small electronics and use them but NOT a hair dryer. Bring shoes that area easy to clean after being out in the sand and avoid walking on the carpets with them. Some people break up their night stay and do 1 - 2 nights in the tent and another night or two at the hotel nearby to be able to get their regular comforts and thorough showers in, use a hair dryer etc.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
La Maison Arabe Hotel
Marrakech
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Le Casablanca Hotel
Casablanca
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Marrakech Evening Food Tour
Marrakech Evening Food Tour
Marrakesh

A variety of tasting. Go hungry! She knows a lot about the foods

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Abdellah El Asely
Abdellah
Abdellah El Asely
Local specialist in Marrakech | Replied on Mar 04, 2024
Dear Amber, Thank you immensely for sharing your delightful experience with us at Original Travels. We are thrilled to hear that your journey through Morocco was filled with memorable moments and meaningful connections with our team and the vibrant culture of the country. It brings us immense joy to know that Said, Lahcen, Hinan, Badr, Youssef, Mustafa, and Sharief all played significant roles in ensuring your trip was not only enjoyable but also insightful. Your commendation of their... Read more

Dear Amber,

Thank you immensely for sharing your delightful experience with us at Original Travels. We are thrilled to hear that your journey through Morocco was filled with memorable moments and meaningful connections with our team and the vibrant culture of the country.

It brings us immense joy to know that Said, Lahcen, Hinan, Badr, Youssef, Mustafa, and Sharief all played significant roles in ensuring your trip was not only enjoyable but also insightful. Your commendation of their friendliness, knowledge, and willingness to accommodate your needs, including your gluten allergy, truly warms our hearts.

It would be an absolute pleasure to welcome you back to Morocco in the future and assist you in creating another remarkable travel experience.

Warm regards,
Abdel

Once in a lifetime experiences!
Norway | Feb 25 - Mar 3, 2024

D
Deb E.
Denver, CO | Reviewed on Mar 04, 2024

All of our guides were very friendly, accommodating and went above and beyond in helping Paula Olsen, who had leg issues from breaking her leg 9 weeks ago. They went above and beyond for me also. Enjoyed all the excursions and enjoyed the lunches also. Amazing experiences that couldn’t have been Better!

Local specialist: Maria Shephard
Maria
Maria Shephard
Local specialist in Kristiansand | Replied on Mar 05, 2024

Dear Deb!

We are beyond happy that you all experience Norway like this, for us it was a pleasure to help you create this trip!!

This trip exceeded our expectations...
Guatemala | Feb 16 - Feb 29, 2024

Teresa
Teresa D.
Canada | Reviewed on Mar 04, 2024
Loved the authenticity of Coban.
Semuc Champey was great but we would have liked more warning/info about what the "water cave" experience was going to involve. This was complicated by the fact that the guide's English was inadequate.
Flores was lovely.
LOVED Yaxha - Guide Oliveiro was superb. Tikal also great.
Really enjoyed Rio Dulce, the hotel we stayed at (Tixal?) and the whole river experience. Livingston was very interesting. Great guide too - Fernando.
Best was the hot...
Read more

Loved the authenticity of Coban.
Semuc Champey was great but we would have liked more warning/info about what the "water cave" experience was going to involve. This was complicated by the fact that the guide's English was inadequate.
Flores was lovely.
LOVED Yaxha - Guide Oliveiro was superb. Tikal also great.
Really enjoyed Rio Dulce, the hotel we stayed at (Tixal?) and the whole river experience. Livingston was very interesting. Great guide too - Fernando.
Best was the hot springs!! Great experience!
Chichicastanango was absolutely fantastic - the market! and the cemetary.
Lake Atitlan was beautiful. We loved the kayaking & hiking experience. The towns we visited were tourist-y (San Juan, San Pedro, Santiago) but the things we visited (chocolate factory, weaving cooperative, shaman house) were really! interesting.
We really, really enjoyed this trip - it exceeded our expectations.

Hotel Review
Hotel La Posada
coban

we found this hotel underwhelming - may have been because it was rainy and cold.

Local specialist: Eduardo Celada
Eduardo
Eduardo Celada
Local specialist in Antigua, Guatemala | Replied on Mar 06, 2024

thank you very much for any word you put into this review I am pretty sure when other people read these comments they will feel like visiting the same places you have done in this program which is a good way to get to know Guatemala and its beautiful places.

I hope you can spread the word with friends and family to encourage people to visit this beautiful country
Eduardo

New Zealand is Amazing!
New Zealand | Feb 12 - Feb 28, 2024

D
Diane B.
Canada | Reviewed on Mar 04, 2024
I would like to thank Franck for helping us plan a magical trip to New Zealand! Going to NZ is like going back in time. The country is beautiful and so clean, the people genuinely friendly and the food and wine delicious. We absolutely loved the places where we stayed and overall the tours we took were great. We travelled from Auckland to Queenstown and in each place had wonderful experiences. Highlights included: wine touring on Waiheke Island, nighttime kayaking to see glowworms and... Read more

I would like to thank Franck for helping us plan a magical trip to New Zealand! Going to NZ is like going back in time. The country is beautiful and so clean, the people genuinely friendly and the food and wine delicious. We absolutely loved the places where we stayed and overall the tours we took were great. We travelled from Auckland to Queenstown and in each place had wonderful experiences. Highlights included: wine touring on Waiheke Island, nighttime kayaking to see glowworms and exploring the Waimangu Volcanic Valley in Rotorua, boat tour to Apawapa blue pearl farm, whale watching in Kaikōura, staying in the remote and very private Scrubby Bay at Annadale, 2 different 4WD tours one with Micheal on “The Road to Mesopotamia and Christine on the Cass Valley Backcountry Tour, our fabulous stay at Azure in Queenstown and finally our private wine tour with Kate from BlackZNQ.
There were a couple of things that stopped me from giving this trip a 5 star. Franck, overall, did a wonderful job organizing the trip but we found his Travel Book somewhat confusing and sometimes lacking in detail. One situation in particular we ran into difficulty when flying from Rotoura to Blenheim. We did not have detailed flight information and when we showed up at airport we found our flight had been delayed and we were not on the flight we expected. If it wasn’t for the amazing Air New Zealand staff we would have lost a whole day of travel. As well, I was disappointed with our Marlborough wine tour. We were happy Franck had arranged a private guide but unfortunately the guide knew nothing about wine and the vineyards we visited for tastings gave little information about region or wines. I would recommend asking for an experienced guide with in-depth knowledge of wine and region and request to talk with the guide to plan the day. Luckily we had very knowledgeable guides for our other 2 wine tours but it still would have been helpful to discuss expectations before hand. We loved our trip to New Zealand and appreciated the service KimKim provides!

Hotel Reviews
Lakestone Lodge
Lake Pukaki

The Lakestone Lodge is a great place to stay if wanting to explore Mount Cook but not stay in the village. The lodge had great service and the staff were friendly and helpful. The lodge is situated at one end of Lake Pukaki and looks up towards Mount Cook. We arrived late in afternoon on a gloomy day. Following a delicious dinner the weather had cleared so we climbed up the hill behind lodge. The panoramic view was spectacular but Mount Cook remained hidden. After sleeping in a clean, comfortable but smaller sized room with a private outdoor sitting area we awoke to a spectacular view of Mount Cook. It was a perfect sunny day without a cloud in the sky and this view was memorable. I will never forget the stunning blue of the lake and the distant snow peaked Mount Cook. Thank you for a wonderful stay.

Azur Lodge
Queenstown

This place is amazing. The staff were so professional, friendly and helpful. We enjoyed the delicious breakfasts and canapés with cocktails and appreciated the shuttle to and from the Azure. Thanks for the great stay!

Authenticity & Character
The private villa had amazing views of the mountains, was beautifully decorated with natural woods and neutral luxurious fabrics and colours.
Location
This was a secluded enclave of a number of private villas outside of Queenstown.
Staff
Everyone was friendly and helpful. Special thanks to Linda for the excellent restaurant recommendations!
Cleanliness & Comfort
The Vicarage Geraldine
Geraldine

We enjoyed staying at the Vicarage, Geraldine. We stayed here one night on route to Queenstown and found it clean and comfortable and located right in heart of Geraldine.

Annandale
Pigeon Bay

Wow, this place is exceptional! From the personalized thrilling cliff hugging drive to the secluded private bay with Caroline leading the way, to the beautiful, fully stocked home with floor to ceiling windows across the front, to the gourmet meals provided daily by the chef, this place exceeded all our expectations. The food was abundant and delicious, the hot tub spa provided a fabulous place to star gaze and soak sore muscles after climbing the cliffs on both sides of the bay. We loved our stay at Scrubby Bay, Annadale and can’t wait to plan our next visit.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hapuku Lodge & Tree Houses
Kaikoura

It was a pleasure to stay in this unique hotel. Loved everything about it. Only wish our stay was longer

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Marlborough Boutique Hotel and Vineyard
Marlborough

We loved this hotel! The property is spectacular and staying there feels like you have gone back in time. We loved our room, it was spacious, beautifully decorated and filled with extra goodies, the delicious breakfasts we had each morning and the creative canapés and cocktails we had each evening were memorable. The heated pool area was a favourite place to drink wine, swim and enjoy the summer weather at the end of our busy days. All the staff were friendly and helpful but want to give a special thank you to Chris for her outstanding service. We can’t wait to return!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Black Swan Lakeside Boutique Hotel
Rotorua

The Black Swan was lovely, clean and comfortable. We enjoyed wine and cheese by the pool and the breakfast was good. We also enjoyed our dinner in the restaurant. We were disappointed the morning we had to leave early when we understood breakfast was served from 7 and no one was there. Overall, we enjoyed our stay and would recommend this hotel.

Park Hyatt Auckland
1010

Location fantastic, rooms clean and beautiful with great amenities and breakfast fantastic!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Whale Watch Kaikoura by boat
Whale Watch Kaikoura by boat
Kaikōura

The VIP Captain Cabin feature was well worth it! The spacious comfortable seating, the top level viewing deck and the friendly and knowledgeable staff made the experience of viewing the male sperm whales memorable!

National Hatchery
National Hatchery
Rotorua

It was very educational to learn about the endangered kiwis and how NZ and volunteers are making a remarkable difference in their survival! Well done!

Glowworm Paddle Board Tour
Glowworm Paddle Board Tour
Rotorua

Such a memorable experience. Imagine paddling along in a tandem kayak with your husband on a star lit warm night. Then imagine gliding into small caves with glowing worms on the sides and ceiling. Magical!

Waiheke Wine tour exclusive
Waiheke Wine tour exclusive
New Zealand

We loved the island, our guide and learning about the wine produced on this paradise!

Guides, Drivers and Staff
Ahi Restaurant - 4 snacks and 4 courses
Ahi Restaurant - 4 snacks and 4 courses
Auckland

The creative menu and variety of unique foods was memorable. We enjoyed meeting Christian one of the owners of restaurant and particularly appreciated when he realized one of our party was not eating much and brought her a lamb dinner which she loved! Thanks so much for the exciting journey through NZ foods.

Local specialist: Franck Lemaitre
Franck
Franck Lemaitre
Local specialist in Auckland, New Zealand | Replied on Mar 12, 2024
Dear Diane,
Thank you for taking some time posting this review which is always helpful to appreciate your level of satisfaction. I am pleased to read that you did have a great time in NZ and did appreciate a couple of special places such as Marlborough Lodge, Hapuku Lodge and Azur Lodge. Scrubby Bay at Annandale is a very unique and special place that I do love as well, should you come back, we know a couple of other similar gems.
One of our main projects for the coming season is to develop...
Read more

Dear Diane,
Thank you for taking some time posting this review which is always helpful to appreciate your level of satisfaction. I am pleased to read that you did have a great time in NZ and did appreciate a couple of special places such as Marlborough Lodge, Hapuku Lodge and Azur Lodge. Scrubby Bay at Annandale is a very unique and special place that I do love as well, should you come back, we know a couple of other similar gems.
One of our main projects for the coming season is to develop a new roadbook which should be easier to read and more friendly to travel with.
As per the wine tour in Marlborough, I will go back to our partner to better understand why your guide was not knowledgeable about wine, we work with them on a regular basis getting very positive feedback.
Thank you for trusting our company, it has been a pleasure for me working on such a quality trip.
I wish you all the best.
Kind regards
Franck

Our trip was terrific and exceeded our expect...
Guatemala | Feb 16 - Feb 29, 2024

Nicole
Nicole D.
Canada | Reviewed on Mar 04, 2024
Our trip was terrific and exceeded our expectations. With the itinerary that was created for us, we saw many different areas of the country. What we hope to have, on a trip like this, is a wide variety of activities and experiences. This trip delivered. We were in cities and villages; we saw nightlife and wildlife; we were on lakes, in mountains and in jungles; we hiked, walked, swam, motor-boated and kayaked ; we visited wide open plazas and packed markets; we explored centuries-old pyramids... Read more

Our trip was terrific and exceeded our expectations. With the itinerary that was created for us, we saw many different areas of the country. What we hope to have, on a trip like this, is a wide variety of activities and experiences. This trip delivered. We were in cities and villages; we saw nightlife and wildlife; we were on lakes, in mountains and in jungles; we hiked, walked, swam, motor-boated and kayaked ; we visited wide open plazas and packed markets; we explored centuries-old pyramids and temples and modern churches; we learned ancient customs and current practices. Our local guides, lined up by Eduardo, were knowledgeable, personable and flexible. And the people of Guatemala were friendly and welcoming. Definitely a great trip overall.

Local specialist: Eduardo Celada
Eduardo
Eduardo Celada
Local specialist in Antigua, Guatemala | Replied on Mar 29, 2024

Thank you very much Nicole you and I did a great job building this itinerary and I'm pretty sure you got a great experience from the places to visit in Guatemala!

Eduardo

Outstanding servicer
Norway | Feb 25 - Mar 2, 2024

R
Robert B.
Chicago, IL | Reviewed on Mar 04, 2024
This was the best service I have ever received for trip planning and follow thru. Tom Christer did a wonderful job in helping us plan a great itinerary, and then keeping up with this during our trip. We couldn't have asked for better service and we have been referring our friends to your company.
Thanks, again to Tom.
Read more

This was the best service I have ever received for trip planning and follow thru. Tom Christer did a wonderful job in helping us plan a great itinerary, and then keeping up with this during our trip. We couldn't have asked for better service and we have been referring our friends to your company.
Thanks, again to Tom.

Activity Review
Full Day Ice Dome visit with Activities and Dinner
Full Day Ice Dome visit with Activities and Dinner
Tromsø

This was a fabulous day. Everyone was very friendly and extremely helpful

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Tom Christer Larsen
Tom Christer
Tom Christer Larsen
Local specialist in Oslo, Norway | Replied on Mar 04, 2024

Hi Robert and Jennifer.

Thank you so much for your kind words, I really appreciate that. And for me it's been a great experience planning and follow your trip too, and I'm happy you had a great time visiting Norway.

So thanks to you too Robert and Jennifer.

All the best

Warm regards,
Tom

Wow! New Zealand is BEAUTIFUL!
New Zealand | Feb 3 - Feb 26, 2024

Gabrielle
Gabrielle H.
Newark, NJ | Reviewed on Mar 04, 2024
Wow! New Zealand is BEAUTIFUL! I am so glad we planned our honeymoon with Kimkim because I guarantee we would not have experienced as much as we did without it. Our itinerary was very well thought out by Carly, making sure that we did not drive too much on any particular day and getting to experience so many of New Zealand's beautiful towns. Each town had it's own unique attractions and the drives between them had stunning views! Some of our favorite places/activities were the Mount... Read more

Wow! New Zealand is BEAUTIFUL!

I am so glad we planned our honeymoon with Kimkim because I guarantee we would not have experienced as much as we did without it. Our itinerary was very well thought out by Carly, making sure that we did not drive too much on any particular day and getting to experience so many of New Zealand's beautiful towns. Each town had it's own unique attractions and the drives between them had stunning views!

Some of our favorite places/activities were the Mount Cook region, where you are surrounded by majestic mountains, and the Doubtful Sound overnight cruise. Waking up in the Doubtful Sound with dolphins swimming next to the ship was truly magical! Getting to learn more about the Maori culture everywhere we went was another highlight that I will remember forever.

Thank you for everything!!

Local specialist: Carly Baker
Carly
Carly Baker
Local specialist in Wanaka, New Zealand | Replied on Mar 14, 2024

Kia Ora Gabrielle, thank you so much for your great feedback. I am so pleased you enjoyed your trip in New Zealand, it is such a beautiful country and so glad you got to explore it! Your feedback is really important to me, so I do appreciate it. Was great to work with you, thanks Gabrielle!

1st trip away from N.America=Amazing.
Thailand | Feb 24 - Mar 3, 2024

Terrell
Terrell L.
Ashburn, VA | Reviewed on Mar 04, 2024
We had blast. Our tour guy for first few days was amazing. Mr. Betty taught some much in the small amount of time we had with him. Drivers were nice and helpful as well. Phuket was an amazing escape from the city of Bangkok. That’s not to say Bangkok wasn’t, but both places had a beauty to them that’s hard to describe. You just have to see for yourself. We loved the activities that were planned for us. For my first trip out the country since I was 15, it was nice experience. Thank you so much. Read more

We had blast. Our tour guy for first few days was amazing. Mr. Betty taught some much in the small amount of time we had with him. Drivers were nice and helpful as well. Phuket was an amazing escape from the city of Bangkok. That’s not to say Bangkok wasn’t, but both places had a beauty to them that’s hard to describe. You just have to see for yourself. We loved the activities that were planned for us. For my first trip out the country since I was 15, it was nice experience. Thank you so much.

Activity Reviews
Half-Day Bangkok City Tour
Half-Day Bangkok City Tour
Bangkok
Quality of Experience
Guides, Drivers and Staff
Transport
Scuba diving around Phuket!
Scuba diving around Phuket!
Phuket
Quality of Experience
Food
Guides, Drivers and Staff
Transport
John Gray's Sea Canoe - Hong by Starlight
John Gray's Sea Canoe - Hong by Starlight
Phuket
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Tina Oo
Tina
Tina Oo
Local specialist in Thailand | Replied on Mar 04, 2024

Dear Terrell,
I just wanted to say a big thank you for your awesome feedback! Your time and effort in sharing your thoughts mean a lot to me. I'm thrilled to hear that you enjoyed the trip. Thanks a bunch for your kind words!
Best,
Tina

Wonderful Week!...
Australia | Feb 23 - Feb 29, 2024

C
Cindy H.
Oneonta, AL | Reviewed on Mar 04, 2024
Everything was perfect! I cannot remember the guides names, but everything from our hotels to our tours, etc. were wonderful. The trip was well-planned by the KimKim team! Read more

Everything was perfect! I cannot remember the guides names, but everything from our hotels to our tours, etc. were wonderful. The trip was well-planned by the KimKim team!

Hotel Reviews
Vibe Hotel Sydney
Sydney

Everyone at this hotel was wonderful. They were very helpful and gave us maps and good recommendations. It is within walking distance of many great parts of Sydney.

Authenticity & Character
Modernistic. Comfortable.
Location
It is close to Darling Harbour where there great things to see and to eat. Ferry port is there too, so The Rocks are easy to get to if you want to visit the Opera House and Botanical Gardens.
Staff
The front desk people were wonderful. The restaurant people were ok.
Cleanliness & Comfort
Everything was nice. We stayed two nights, so they didn’t clean, but brought fresh towels.
Pacific Hotel Cairns
Cairns

Loved this hotel. It was so comfortable and in a great location. Very close to the Harbour where there are many good restaurants.

Authenticity & Character
Has seating, a comfortable bed and good bathroom.
Location
Perfect location. Easy access to everything by foot.
Staff
Very helpful and kind.
Cleanliness & Comfort
Everything was nice.
Local specialist: Tia Chesser
Tia
Tia Chesser
Local specialist in Wanaka | Replied on Mar 09, 2024

Thanks Cindy. I'm glad you enjoyed all your trip had to offer. What a great mix of experiences you had included and I hope you get to return again in the future to explore even more.

Fantastic Experience!
Argentina | Feb 24 - Mar 3, 2024

Gregory
Gregory B.
Newark, NJ | Reviewed on Mar 04, 2024
We have always planned trips ourselves, however this trip we decided to use KimKim for our trip to Argentina and we could not have been more pleased. The execution was completely flawless as we went from Buenos Aires to El Chalten and to El Calafate. Ana designed the trip based on our likes and everything was better than we could have expected. Our drivers were fantastic, always on time and ready to go and our guides were a 10 out of 10. In Buenos Aires, Enrique showed us around the... Read more

We have always planned trips ourselves, however this trip we decided to use KimKim for our trip to Argentina and we could not have been more pleased.

The execution was completely flawless as we went from Buenos Aires to El Chalten and to El Calafate. Ana designed the trip based on our likes and everything was better than we could have expected. Our drivers were fantastic, always on time and ready to go and our guides were a 10 out of 10.

In Buenos Aires, Enrique showed us around the city with great detail and patience, while Aime showed us a fantastic time at the Estancia excursion. On the next leg of the trip, Monica met us in El Calafate to transfer us to El Chalten which was a highlight of our trip. Our hiking guide, Virginia, took us on a 9hr hike to the summit to view Fitz Roy and it was special. Virginia was informative, patient, fun to connect with and made our experience very special. On day 2 we did the rafting experience which, again, was fun and flawless. Next we ventured down to El Calafate where we visited Estancia Christina which was another unforgettable experience in remote Patagonia. Next, Vanessa met us and took us into Glacier National
Park for an unforgettable experience. After hiking the glacier, Vanessa spent the next 3 hours walking us along the walkways of the glacier and educated us on everything about the culture, the park, and the glacier.

In summation, all of our guides truly loved what they did and they took the time to share what they knew with us which made the experience that much better. Ana and the team from KimKim did an unbelievable job creating an itinerary that was perfect for us and delivered on everything from flights, transfers, guides, hotels, and overall execution. I’m not sure we have ever traveled and had everything go perfectly according to plan……until now! Thanks Ana and KimKim!

Hotel Reviews
Mirador del Lago
El Calafate

Beautiful accommodations at the far end of the main town. Wonderful staff, and very nice rooms. Breakfast included each morning to get you ready for your day.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
CasaSur Palermo Hotel
Buenos Aires

Really nice location in Palermo away from the business of the city. Plenty of restaurants and cafes in the area. The staff was all very nice, professional, and accommodating. We left something in the room and the team notified us immediately to let us know. Very happy with this hotel.

Authenticity & Character
Location
If you want to be just on the outskirts of the hustle and bustle of the city then this is a great location. Just a short cab ride to all places.
Staff
Cleanliness & Comfort
Hosteria Senderos
El Chalten

Very nice hotel at the beginning of town. It’s a small mountain town so no frills but we weee very happy with our accommodations. Each morning they had a nice breakfast to get you ready for your adventurous day. The staff was all very helpful and nice.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Rafting in Rio de Las Vueltas
Rafting in Rio de Las Vueltas
El Chaltén

What a fun experience. It was just hard enough to make it interesting and fun yet eat enough for all levels to enjoy as we have never crafted before. Our guides were knowledgeable and enthusiastic and made us all feel part of a team as we made our way down the River.

Quality of Experience
Great guides, beautiful views.
Guides, Drivers and Staff
Knowledgeable and thorough on safety and made it fun.
Transport
Minitrek Perito Moreno Glacier
Minitrek Perito Moreno Glacier
El Calafate

An absolute must experience! Words can’t describe the views and experience of hiking on the glacier. Our guide, Vanessa, met us at the hotel and took us into Glacier National Park for an experience of a lifetime. After the mini-trek hike on the glacier she then spent another couple of hours taking us along the walkways to view the glacier from a different view. All the while always patient and taking the time to educate us on the glacier and its’ history.

Quality of Experience
Words can’t describe this experience! Unbelievable!
Food
Guides, Drivers and Staff
Very knowledgeable and took time to educate us and help us with pictures and any assistance we needed.
Transport
Estancia Cristina Discovery
Estancia Cristina Discovery
El Calafate

What a cool experience. You travel a couple of hours out on Lake Argentina to a remote ranch where guides take you to the top to view the Upsala Glacier field. Once back down to the estancia you enjoy a great meal and museum tour.

Quality of Experience
Food
Really good authentic cuisine and wine
Guides, Drivers and Staff
Gustavo was excellent and you could tell he loved what he was doing
Transport
Very knowledgeable and cautious as the 4x4 trek is on bumpy roads
Laguna de los Tres Trek
Laguna de los Tres Trek
El Chaltén

What a fantastic hike, however make sure you are prepared for a 9hr, 12.5 mile hike which will test you. This was our favorite excursion of our vacation. After approximately 4-5 hours you new h the summit and are treated to an unbelievable view of Fitz Roy and all of the accompanying scenery including beautiful teal colored lakes Our guide, Virginia, made our experience by observing the pace that made us feel most comfortable and never made us feel like we needed to move faster or slower. She explained all of the history of the different trails and mountains as well as the culture. It was easily our most memorable experience!

Quality of Experience
Great vistas!
Food
The pre-packed meal was very good with plenty of nutrition for the hike.
Guides, Drivers and Staff
Virginia, our guide, was awesome!
Transport
Tango Show & Dinner at La Ventana
Tango Show & Dinner at La Ventana
Buenos Aires

A must experience if you visit Buenos Aires! Great meal and fantastic cultural experience.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Estancia Gaucho Day
Estancia Gaucho Day
Buenos Aires

Our guide, Aime, was fantastic! What a fun experience seeing an estancia with a great meal, horseback ride (easy), and cultural dance show after lunch. Well worth it!

Quality of Experience
Our guide, Aime, was great!
Food
Empanadas, salad and all meats were great
Guides, Drivers and Staff
Transport
Buenos Aires Barrios Tour
Buenos Aires Barrios Tour
Buenos Aires

Our guide, Enrique, was fantastic and took us around San Telmo, La Boca and other interesting areas of Buenos Aires. He was very informative, took us to a local Choripan restaurant and made our experience fantastic.

Quality of Experience
Enrique was great!
Guides, Drivers and Staff
Eduardo was fantastic!
Transport
Always on time and no delays
Local specialist: Ana Gutierrez
Ana
Ana Gutierrez
Local specialist in Buenos Aires | Replied on Mar 05, 2024
Gregory, thank you so much for taking the time to share such a wonderful and detailed review! Hope your flight back home was nice and smooth. It makes me extremely happy to know you and Ursula have enjoyed this amazing trip to the fullest!
Thanks for the comments on each spot, accommodation, and guide. We are so proud of our team for making possible the magic behind every journey. 
A special thanks for your trust in letting me put together this itinerary for your two! We hope to have you...
Read more

Gregory, thank you so much for taking the time to share such a wonderful and detailed review!

Hope your flight back home was nice and smooth. It makes me extremely happy to know you and Ursula have enjoyed this amazing trip to the fullest!
Thanks for the comments on each spot, accommodation, and guide. We are so proud of our team for making possible the magic behind every journey. 
A special thanks for your trust in letting me put together this itinerary for your two! We hope to have you back in South America sooner rather than later, and eager to show you more fantastic destinations in Argentina, Chile, Uruguay, or Brazil.

Wishing you an amazing year full of adventures and travels ahead! 🙌🏼
All the best,
Ana

Spectacular journey!
Patagonia | Feb 18 - Mar 3, 2024

ANDREW
ANDREW G.
Hong Kong SAR China | Reviewed on Mar 04, 2024
I’ve been all over the world, but I found Patagonia to have its own special and unique beauty that sets it apart from other destinations (New Zealand, Norway, Iceland, Alaska, etc.) Highlight for me was setting foot on Cape Horn after being welcomed by a stunning sunrise and spectacular double rainbow before boarding our Zodiacs. The Australis cruise was phenomenal in every way, especially the crew’s service ethic and organization. Transfers and tours departed right on time. Quality of... Read more

I’ve been all over the world, but I found Patagonia to have its own special and unique beauty that sets it apart from other destinations (New Zealand, Norway, Iceland, Alaska, etc.) Highlight for me was setting foot on Cape Horn after being welcomed by a stunning sunrise and spectacular double rainbow before boarding our Zodiacs. The Australis cruise was phenomenal in every way, especially the crew’s service ethic and organization. Transfers and tours departed right on time. Quality of the guides was mixed, but overall satisfactory. Other personal highlights were the lamb at Jau Restaurant in Natales and my stay at Singular Patagonia— most unique place I’ve ever hung my hat with an exceptional staff. Grand finale was Pepito Moreno— best day of all! The Chilhoe Island tour was the only one I did not care for— too much driving, too little time out of the bus. Also unreasonably long- pick up 8am return to hotel 9pm. Overall, I’m very pleased with my journey and Lorena’s great work in making it happen. Also enjoyed meeting and getting to know Juan on the transfer from Natales to Arenas.

Hotel Reviews
Australis Cruise Ship
Punta Arenas
Authenticity & Character
Staff
We all received personal escorts to our cabins upon check in. The staff was fun, upbeat and very well organized. The excursion briefings were thorough and excellent. Felt very safe getting on and off Zodiacs because of the way the crew prepped and assisted us.
Cleanliness & Comfort
Nightly turndown service was a great unexpected touch! Loved the giant picture windows in the cabins!
Radisson Hotel Puerto Varas
Puerto Varas

My stay was replete with issues… no towels for 2 days, had to call and request, reception let phone ring off hook. TV volume did not work, 4 different people tried to fix but couldn’t. Electric outlets in room didn’t work. When I reported these problems, the staff at reception were a bit rude to me. They need more customer service training— very mediocre — except for Jose Alfredo— who was kind and ultimately changed my room. I will say the location was very good, as was breakfast selection.

Authenticity & Character
Location
On lakefront
Staff
Cleanliness & Comfort
The Singular Patagonia
Puerto Natales

Most unique property I’ve ever stayed at. Lots of history, excellent cuisine and a super exceptional staff.

Authenticity & Character
Location
Staff
Omar, Ivan, Daniel, Kelly, Angelo, christian
Cleanliness & Comfort
Activity Reviews
Perito Moreno Glacier Tour
Perito Moreno Glacier Tour
Argentina

Best scenery of the entire trip!

Quality of Experience
Guides, Drivers and Staff
Transport
Discover Tierra del Fuego National Park
Discover Tierra del Fuego National Park
Ushuaia

I found the scenery to be underwhelming here compared to the rest of Patagonia. The End of World train ride was a joke— total waste of time, would not recommend.

Quality of Experience
Guides, Drivers and Staff
Jose the guide was very mediocre
Transport
Boat Tour to Balmaceda & Serrano Glaciers
Boat Tour to Balmaceda & Serrano Glaciers
Chile
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Full-Day Tour of Torres del Paine National Park
Full-Day Tour of Torres del Paine National Park
Chile
Quality of Experience
Food
Guides, Drivers and Staff
Ana was the best guide on the whole two week trip
Transport
Excursion to Chiloé Island: Castro & Dalcahue
Excursion to Chiloé Island: Castro & Dalcahue
Puerto Varas

Tour was way too long— -13 hours! Pick up 8am drop off 9pm. I found the stops underwhelming and there was too much driving involved.

Quality of Experience
Guides, Drivers and Staff
Transport
Day Trip to Vicente Pérez Rosales National Park
Day Trip to Vicente Pérez Rosales National Park
Chile
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Lorena Huidobro
Lorena
Lorena Huidobro
Local specialist in Houston, TX & Santiago, Chile | Replied on Mar 04, 2024

Dear Andrew,
Your detailed feedback about the trip to Chile and Argentina is greatly appreciated. The Fjords Cruise you took is a hidden gem in Patagonia and seeing a double rainbow is the icing on the cake! I am glad you experienced the Singular Hotel, which is top-rated in our country. I will share your comments with our providers and I cannot wait to eat at Jau Restaurant at the end of this month!
I hope you will return one day to explore the Atacama Desert, the Chilean Wine Country (Vik Winery), and the magical Easter Island.
Wishing you the best,
Lorena

Self-Drive Adventure Exploring the Pacific Coast and Central Highlands - 21 Days
Costa Rica | Feb 7 - Feb 27, 2024

Garritt
Garritt V.
Wenatchee, WA | Reviewed on Mar 03, 2024
We had a amazing second trip to Costa Rica thanks to Olman! Again, he was extremely helpful setting up just the right mix of adventure, culture and relaxation. All of our accommodations and activities were prearranged adding to the ease and enjoyment of this trip. The plan was to experience and explore the wonderful and unique culture of Costa Rica as we self-drove through the country. We were able to enjoy a Local Flavors Cooking Class where we were taught how to prepare a traditional... Read more

We had a amazing second trip to Costa Rica thanks to Olman! Again, he was extremely helpful setting up just the right mix of adventure, culture and relaxation. All of our accommodations and activities were prearranged adding to the ease and enjoyment of this trip. The plan was to experience and explore the wonderful and unique culture of Costa Rica as we self-drove through the country. We were able to enjoy a Local Flavors Cooking Class where we were taught how to prepare a traditional chicken and rice lunch, complete with ceviche and corn tortillas. Additionally, we were able to participate in the making of homemade Chocolate and Coffee; observe the harvesting of Sugar Cane; explore the Nauyaca Waterfall; and enjoy a vast array of local dishes. The people of Costa Rica are most gracious and welcoming. We always felt right at home; so much so that there may be a third trip in the future. Pura Vida!

Hotel Reviews
Azura Beach Resort - All Inclusive - Adults Only
Samara
Authenticity & Character
This resort offered everything as advertised - truly an all inclusive. With five restaurants and four bars - all meals, snacks and libations were easily accessible.
Location
Located steps away from Playa Samara, the Azura offers a host of beach and ocean activities. The resort is very quiet. And for those looking for more activity, the town of Samara is only a 5 minute drive away or a 30 minute walk along the beach.
Staff
Cleanliness & Comfort
The rooms and property were well kept. Given the open air design, it is not uncommon to find a leaf or two blowing through the hallways or floating in the pool.
Lomas del Volcán
Fortuna

Hotel Lomas del Volcan is an amazing property nestled in the tropical rainforest at the base of the Arenal Volcano. The luxury bungalows provide a unique lodging experience where you can enjoy nature from your room.

Authenticity & Character
The luxury bungalows afford you the opportunity to experience local architecture in a tropical rain forest situated at the base of the Arenal Volcano.
Location
The views from your bungalow are spectacular. Secluded or social, you decide. Hotel Lomas del Volcan provides them both.
Staff
The staff was authentic and always willing to help you out with the local language.
Cleanliness & Comfort
The facilities, rooms and property were kept very clean. The bungalows come with all the amenities of home.
Parador Nature Resort & Spa
Manuel Antonio

Far and away the Parador is our favorite place to stay.

Authenticity & Character
The facilities boast a elegant European influence, yet sport a warm tropical touch giving it an old world feel with all of the modern day amenities.
Location
Located high above the Pacific Ocean on a quiet tropical peninsula, the Parador offers a host of activities to enjoy. Swimming, sunning, nature walks, exploring farmers markets and going to the beach.
Staff
The Parador's staff are extremely personable, professional and efficient. No detail goes unnoticed. They are the best staff we have experience in Costa Rica.
Cleanliness & Comfort
The Parado is pristine. Nothing is ever out of place, be it the dinning areas, the pool areas, the general grounds or your room. They are always need and clean.
Activity Reviews
Samara Trails Nature Hike
Samara Trails Nature Hike
Costa Rica

The Samara Trails tours allows you to experience nature in a remote portion of the Dry Tropical Forest located on an old family farm. Our guide Alex was extremely knowledgably and passionate about the habitat that he led us through. He showed us exotic plants, native fruit trees, colorful birds and even a hut home to several bats. Howler monkeys were all around us with their bark echoing through the forest. A very fun and informative tour.

Quality of Experience
Guides, Drivers and Staff
Transport
Visit to Ecotermales Hot Springs
Visit to Ecotermales Hot Springs
Arenal/La Fortuna

There is no better place to eat, drink, soak and relax than at Ecotermales Hot Springs. After a day of adventure, what better way to remove the aches and pains of the day. With six pools, ranging from 90 to 106 degrees (32 to 41 C), you are sure to find one to your liking.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Coffee & Chocolate Tour
Coffee & Chocolate Tour
Arenal/La Fortuna

A very fun, educational and delicious adventure. Our host Brian was extremely informative and entertaining. We had no idea of what it took to make a chocolate bar or a cup of coffee. Now we do. Thanks Brian.

Quality of Experience
Guides, Drivers and Staff
Transport
Arenal Volcano Canyoning Adventure
Arenal Volcano Canyoning Adventure
Arenal/La Fortuna

The ultimate Costa Rican activity. Imagine jumping off of a platform 165 ft. (55 mtrs) above the canyon floor, with a waterfall raging along side you in a lush tropical setting with only a rope, a harness and a helmet; then this activity is for you! The guides are extremely skilled, helpful and safety conscious. They continually encourage you to take it to the limit for the ultimate experience.

Quality of Experience
We liked it so much last year, we came back this year for a second time.
Food
Guides, Drivers and Staff
Allen was our guide. He is incredibly good at his job and was always encouraging us to "let it rip". He is a great host.
Transport
Local Flavor Experience -  Cooking Class
Local Flavor Experience - Cooking Class
Manuel Antonio

What a fun day. Our guide Cesar did an amazing job. From immersing us in the culture of the farmer's market; to educating us on the Coast Rican use of vegetables, herbs and spices; to putting the finishing touches on our tortillas. He was a wealth of knowledge. If you want to experience the true taste of Costa Rica, this activity is for you.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Olman Romero
Olman
Olman Romero
Local specialist in San Jose, Costa Rica | Replied on Mar 06, 2024

Hello Garrit,

Thanks for your review.
I am thrilled to know you had a second amazing trip exploring more of this unique country!

Let's hope the time will allow us to work on the third adventure!

Pura Vida!
Olman

We LOVE Sri Lanka!!
Sri Lanka | Feb 6 - Feb 14, 2024

Kari
Kari I.
Seattle, WA | Reviewed on Mar 03, 2024
We have an absolutely incredible adventure!!! Suranga was an amazing driver and guide. I am a single mom and traveled from the US to Sri Lanka with my 4 year old daughter. I felt completely safe traveling with Suranga which was the most important to me, but besides that he was friendly, fun, knowledgeable and passionate about what he does!! Highly recommend!!
Kim Kim set is up with an incredible guide and I’m very thankful for that. As a mom with a young daughter I felt the itinerary was a...
Read more

We have an absolutely incredible adventure!!! Suranga was an amazing driver and guide. I am a single mom and traveled from the US to Sri Lanka with my 4 year old daughter. I felt completely safe traveling with Suranga which was the most important to me, but besides that he was friendly, fun, knowledgeable and passionate about what he does!! Highly recommend!!
Kim Kim set is up with an incredible guide and I’m very thankful for that. As a mom with a young daughter I felt the itinerary was a bit ambitious on some days, but other than that it was wonderful!

Hotel Reviews
Koragaha Lodge
Tissamaharama

Location was amazing. Elephants on property two nights in a row but not a disturbance to guests. Food was really great and staff incredibly friendly!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Lankavatara Ocean Retreat
Kalametiya

Loved this beach side hotel!! Right on the beach!! Fun, great food and restaurant and wonderful spa!! Even my young daughter got a 20 minute massage which was a fun experience for her!!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Mountain Heavens
Ella

Incredible views and friendly staff!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Taru Villas Kandy
Kandy

Beautiful and clean hotel, maybe not the most kid friendly, so just to be mindful if you are traveling with young children.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Kumbukgaha Villa
Sigiriya

Very nice place. I much appreciated our guide telling us to expect lizards in the room, because there were a couple!:) Good was good and the staff was friendly.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Leisure Day!
Leisure Day!
Sri Lanka

Absolutely beautiful beaches!!!!!

Quality of Experience
Guides, Drivers and Staff
Transport
Visit Sea Turtle Hatchery
Visit Sea Turtle Hatchery
Sri Lanka

Phenomenal!!! Once in a lifetime activity, not incredibly thankful our guide Suranga was willing to carry my daughter!!! It was late at night and my daughter was too tired to walk the distances this activity required and Suranga carried her so we could witness a sea turtle laying eggs! Incredible!

Quality of Experience
Guides, Drivers and Staff
Transport
Afternoon Safari at Yala National Park
Afternoon Safari at Yala National Park
Sri Lanka

Wonderful Safari!! There is so much diversity in this National Park!! Fun and exciting!!

Quality of Experience
Guides, Drivers and Staff
Transport
Village Tour at Hiriwadunna
Village Tour at Hiriwadunna
Sri Lanka

Wonderful village tour!! The people were incredible, friendly, hospitable, kind and overall just wonderful!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Explore the Ancient City of Polonnaruwa
Explore the Ancient City of Polonnaruwa
Sri Lanka

Beautiful history that came to life here!!

Quality of Experience
Guides, Drivers and Staff
Suranga has a ton of knowledge on the history and passionate about sharing it!
Transport
Afternoon Safari at Minneriya National Park (F)
Afternoon Safari at Minneriya National Park (F)
Sri Lanka

So many elephants!!!!

Quality of Experience
Guides, Drivers and Staff
Transport
Tour of tea plantation & factory
Tour of tea plantation & factory
Sri Lanka

The tea factory was great!! It was just a little long for a 4 year old when doing all other activities that day!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Rozanne Kasthuri

Great trip to Argentina!
Argentina | Feb 5 - Feb 24, 2024

M
Mary E.
North Atlanta, GA | Reviewed on Mar 03, 2024
The plan was exactly what we wanted, and Kimkim took care of the parts that were the most overwhelming - booking domestic flights and hotels, arranging for people to meet us at airports, and arranging a few excursions. It was a great combination of being on an independent trip but still having someone to guide and support us. The scenery was fabulous throughout. Kristy was very responsive and helpful every time we reached out to her. We look forward to traveling with Kimkim again and have... Read more

The plan was exactly what we wanted, and Kimkim took care of the parts that were the most overwhelming - booking domestic flights and hotels, arranging for people to meet us at airports, and arranging a few excursions. It was a great combination of being on an independent trip but still having someone to guide and support us. The scenery was fabulous throughout. Kristy was very responsive and helpful every time we reached out to her. We look forward to traveling with Kimkim again and have already recommended it to a few friends!

Activity Reviews
A Day of Adventure at Iguazu Falls: Exploring the Argentinian Side
A Day of Adventure at Iguazu Falls: Exploring the Argentinian Side
Iguazú Falls

Unbelievably beautiful, awesome falls.

Quality of Experience
Guides, Drivers and Staff
Transport
Fly to Ushuaia - Explore the City
Fly to Ushuaia - Explore the City
Ushuaia

Ushuaia is a special place and there really are four seasons in a day! We enjoyed our short stay there very much.

Free day in Mendoza
Free day in Mendoza
Mendoza

The hotels in Mendoza were wonderful, the wine was fantastic and it was a very relaxing stay in the region.

Quality of Experience
Buenos Aires City Tour- Private
Buenos Aires City Tour- Private
Buenos Aires

Our guide was very informative and flexible. Great way to see Buenos Aires!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Kristy Tizon
Kristy
Kristy Tizon
Local specialist in Lima, Peru | Replied on Mar 05, 2024

Hi Mary and Nachum,

Thank you so much for sharing your experience with us! It was my pleasure helping you navigate your trip to Argentina. You had an amazing itinerary lined up including your road trip and I am happy to see you had a wonderful time! I hope to stay connected for any future trips to South America.

Take care!

Kristy

Tina was a fantastic help planning the trip. ...
Thailand | Feb 24 - Mar 2, 2024

Aaron
Aaron H.
Boston, MA | Reviewed on Mar 03, 2024

Tina was a fantastic help planning the trip. The coordination and organization was incredible. We effortlessly moved from one location and activity to the next in total comfort. The guides were very personable and truly invested in creating a memorable experience . I would recommend this service with zero reservations.

Local specialist: Tina Oo
Tina
Tina Oo
Local specialist in Thailand | Replied on Mar 04, 2024

Hi Aaron,
Thank you so much for this kind feedback.
I appreciate and am happy that you had a great time here.
It's our pleasure to help you and we hope to see you again.
Best,
Tina

Ten Days in Guatemala
Guatemala | Feb 21 - Mar 1, 2024

B
Bruce H.
Santa Fe, NM | Reviewed on Mar 03, 2024
My wife and I had a great ten day trip in Guatemala. We told kimkim the kinds of things we were interested in and wanted to do (Antigua, hiking, shopping, markets, maybe a cooking class, Tikal, Lake Atitlan), and they put us in touch with Matt at Old Town Outfitters in Antigua, who helped us come up with an ideal itinerary, using local guides and drivers. We especially enjoyed our four days with guide Lucas, whose skill and knowledge and patience and joy of life and spirit of adventure... Read more

My wife and I had a great ten day trip in Guatemala. We told kimkim the kinds of things we were interested in and wanted to do (Antigua, hiking, shopping, markets, maybe a cooking class, Tikal, Lake Atitlan), and they put us in touch with Matt at Old Town Outfitters in Antigua, who helped us come up with an ideal itinerary, using local guides and drivers. We especially enjoyed our four days with guide Lucas, whose skill and knowledge and patience and joy of life and spirit of adventure captivated us. Matt was responsive to our questions and needs, and added a last-minute coffee tour that was one of the highlights. He choreographed all the details of the trip - transportation, local guides, plane tickets to Tikal, and lodging, and everything worked out perfectly. So much easier than trying to figure it all out ourselves!

Local specialist: Matt Hartell

Great trip in Argentina
Argentina | Feb 13 - Feb 29, 2024

C
Clare T.
Hong Kong SAR China | Reviewed on Mar 03, 2024

Great trip in Argentina - the trip was well planned and each transfer was smooth without hiccup. Managed to visit all key attractions in Argentina.

Local specialist: Kristy Tizon
Kristy
Kristy Tizon
Local specialist in Lima, Peru | Replied on Mar 08, 2024

Hi Clare,

Thank you so much for your review! I am glad you had a great trip in Argentina and left with some long lasting memories.

We hope to welcome you to South America again!

Best,
Kristy

EcuadorThe trip was excellent as we got to ...
Ecuador | Feb 16 - Feb 24, 2024

N
Nina S.
Newark, NJ | Reviewed on Mar 03, 2024
Ecuador The trip was excellent as we got to see both the old town and the new town of Quito. The country side of both the mountains and jungle gave us interesting perspectives of the culture. We enjoyed eating at the local places that our guide recommended. And a special shout out to Ramona, our simian assistant who enjoyed taking free rides on our families shoulders. Read more

Ecuador

The trip was excellent as we got to see both the old town and the new town of Quito. The country side of both the mountains and jungle gave us interesting perspectives of the culture. We enjoyed eating at the local places that our guide recommended.

And a special shout out to Ramona, our simian assistant who enjoyed taking free rides on our families shoulders.

Hotel Reviews
Patio Andaluz
Quito

Breakfast was terrible. Location was ok but not really close to restaurants.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Tambopaxi Cotopaxi Lodge
Parque Nacional Cotopaxi
Authenticity & Character
Cows
Location
It’s in the National park. Not near anything
Staff
Cleanliness & Comfort
Kuyana Amazon Lodge
Archidona

We liked the space in the middle of the rain forest.

Authenticity & Character
Very authentic food and living. Fun monkey chilling there as well
Location
It’s in the jungle
Staff
Staff very helpful
Cleanliness & Comfort
Hotel Sangay
Baños de Agua Santa

Cabanas did not match the identity of the hotel.

Authenticity & Character
Good complete breakfast
Location
Close to town.
Staff
Cleanliness & Comfort
La Casona de La Ronda
Quito

Nice breakfast, nice location to restauramts

Authenticity & Character
Location
Close to restaurant
Staff
Cleanliness & Comfort
Local specialist: Mathias Onisseit
Mathias
Mathias Onisseit
Local specialist in Quito, Ecuador | Replied on Mar 12, 2024
Hola Nina, Thank you so much for taking the time to share your wonderful review! I'm thrilled to hear that you and your family had an excellent trip exploring Quito, the Andes, and the rainforest, It's fantastic that you found the places you visited to offer intriguing perspectives on the local culture. I'm delighted to hear that you enjoyed the culinary experiences at the local places recommended by our guide. Exploring the authentic flavors of a destination is such an integral part of the... Read more

Hola Nina,

Thank you so much for taking the time to share your wonderful review! I'm thrilled to hear that you and your family had an excellent trip exploring Quito, the Andes, and the rainforest, It's fantastic that you found the places you visited to offer intriguing perspectives on the local culture.

I'm delighted to hear that you enjoyed the culinary experiences at the local places recommended by our guide. Exploring the authentic flavors of a destination is such an integral part of the journey, and I'm glad it added to your overall experience.

And I'm glad to hear that Ramona brought an extra layer of joy to your Amazon adventure!

We appreciate your feedback and hope to welcome you back to explore Ecuador's other treasures in the future.

Safe travels!

Best,
Mathias & the entire Authentic Ecuador Team

Excellent!
New Zealand | Oct 27 - Nov 10, 2023

Michelle
Michelle S.
San Francisco, CA | Reviewed on Mar 02, 2024

Ruth was extremely helpful, mindful of local activities and our limitations. We had the best time.

Local specialist: Ruth Grau
Ruth
Ruth Grau
Local specialist in Adelaide, Australia, & Palm Springs, USA | Replied on Mar 04, 2024

I'm so glad you had a great time. It was great fun planning your trip.

Portugal 5star Trip!
Portugal | Feb 19 - Feb 29, 2024

Leslie
Leslie B.
Seattle, WA | Reviewed on Mar 02, 2024
I highly recommend KimKim and in particular Pedro if you are planning a trip to Portugal! The entire experience beginning with the initial planning to enjoying 10 days “on the ground” was exceptional. Portuguese love their country and that passion was evident in all the guides, drivers, walking tours, wine and port tastings we experienced.
I was nervous about planning a trip but doubts immediately disappeared when I began talking with Pedro. There’s nothing like talking to someone who lives...
Read more

I highly recommend KimKim and in particular Pedro if you are planning a trip to Portugal! The entire experience beginning with the initial planning to enjoying 10 days “on the ground” was exceptional. Portuguese love their country and that passion was evident in all the guides, drivers, walking tours, wine and port tastings we experienced.
I was nervous about planning a trip but doubts immediately disappeared when I began talking with Pedro. There’s nothing like talking to someone who lives in the country and has the knowledge and resources to make the best trip happen!
I will definitely use KimKim for our next trip.
Leslie Breaux

Local specialist: Pedro Luis
Pedro
Pedro Luis
Local specialist in Lisbon | Replied on Mar 03, 2024

Dear Leslie,

It's wonderful to hear about your exceptional experience :)
Connecting with someone who lives in the destination and has the necessary knowledge and resources can indeed make a significant difference in the entire travel planning process.

It's fantastic that the guides, drivers, walking tours, and tastings all contributed to a memorable experience, showcasing the genuine love and pride the Portuguese have for their country.

Once again, thank you for sharing your positive feedback. Wishing you many more wonderful travel adventures!

Your friend in Portugal - Pedro

Why travelers love kimkim

Custom trips for independent travelers who are too busy to plan
Customize your trip with the help of a local travel specialist

Kimkim has handpicked the world’s top local travel specialists so you will have peace of mind and an unforgettable trip that meets your exact requirements.

Authentic travel experiences

Kimkim’s local specialists ensure that you will have the best experience based on up-to-date local insights. On top of that, the vast majority of your money will go straight to support and grow local economies.

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Once you are happy with the trip, you can easily book via kimkim’s secure payment platform.

Local support during your trip

You can always reach your local specialist with a quick message or call in case you hit a snag during your trip, or simply want some great local recommendations.