Kimkim Trip Reviews

4.8
Based on 17,246 ratings
Read 17,246 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Great Trip with good activities
Norway | Jul 31 - Aug 8, 2023

W
William S.
Charlottesville, VA | Reviewed on Aug 15, 2023
Overall the trip was great, and good activity suggestions from our KimKim specialist. Going to, and staying in Odda was a highlight. The one thing I would change was the itinerary for Bergen: there were 2 cable car / funicular rides up the mountains above the town with activities suggested for the top. I believe it should have been 1 such activity, and let us choose during the trip design phase. One was a bike ride at the top (Floibanen), the other would have been hikes/ walks at the top... Read more

Overall the trip was great, and good activity suggestions from our KimKim specialist. Going to, and staying in Odda was a highlight. The one thing I would change was the itinerary for Bergen: there were 2 cable car / funicular rides up the mountains above the town with activities suggested for the top. I believe it should have been 1 such activity, and let us choose during the trip design phase. One was a bike ride at the top (Floibanen), the other would have been hikes/ walks at the top (Ulriken).

Hotel Reviews
Scandic Torget
Bergen

Great location, very busy in the lobby but it was peak tourist season.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Room was a little small, but comfortable.
Trolltunga Hotel
Odda

Good hotel, great location.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Scandic Stavanger Park
Stavanger

Good location and good breakfast. Our room itself was nice but was on the 3rd floor which had a pedestrian walkway just outside so window curtains had to be closed most of the time. Also, room temperature was a little too warm.

Authenticity & Character
Location
Staff
Scandic Kristiansand Bystranda
Kristiansand

Nice room and great breakfast

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Ulriken Cable Car
Ulriken Cable Car
Bergen
Quality of Experience
Guides, Drivers and Staff
Transport
Mount Fløyen by Mountain Bike
Mount Fløyen by Mountain Bike
Bergen

Could have been good but it rained so we did not bike.

Quality of Experience
Transport
Glacier Kayaking Excursion
Glacier Kayaking Excursion
Norway

Good guide and experience. The 1 hour of self driving up the mountain to get to the kayaking was long and unexpected.

Quality of Experience
Guides, Drivers and Staff
Transport
Have the tour company provide transport. We had to drive up th mountain ourselves.
Lysefjord Cruise by Electric Boat
Lysefjord Cruise by Electric Boat
Stavanger

Great hike, fantastic views at the top. Very crowded. We went at around 2 pm and I think that was one of the best times to go from a crowd standpoint.

Quality of Experience
Local specialist: Eliise Nurk
Eliise
Eliise Nurk
Local specialist in Norway | Replied on Sep 15, 2023

Hi William!
Thank you for your kind words and for this great feedback! We are so happy you had a great trip to Norway and enjoyed your time here.
It was a pleasure working with you!
Eliise

amazing time in Norway!
Norway | Jul 29 - Aug 8, 2023

O
Om B.
Scarsdale, NY | Reviewed on Aug 15, 2023
We had an amazing time in Norway! Thanks to Anna from Kimkim team, the planning was meticulous and the team was helpful in making some changes to our itinerary when we wanted to during the trip. We were able to cover Pulpit Rock, Bergen, Flam and the bike ride from Myrdal to Flam (best part of the trip!) and of course the stunning beauty of the fjords and Norway in general. We couldn’t take our eyes off the fantastic scenery during the train ride from Bergen to Oslo. The Kimkim team also had... Read more

We had an amazing time in Norway! Thanks to Anna from Kimkim team, the planning was meticulous and the team was helpful in making some changes to our itinerary when we wanted to during the trip. We were able to cover Pulpit Rock, Bergen, Flam and the bike ride from Myrdal to Flam (best part of the trip!) and of course the stunning beauty of the fjords and Norway in general. We couldn’t take our eyes off the fantastic scenery during the train ride from Bergen to Oslo. The Kimkim team also had backups during the weekend when our main planner was on vacation and that interaction was very pleasant and easy.
Norway is a great destination to travel not only because of its natural beauty but also because of the people! Will be planning Lofoten Islands soon :) The only thing that did not go according to plan was the walking tour of Oslo when there was historic rain one day that disrupted train schedules and the guide couldn’t make it on time. We were promised the refund for that. All in all, great experience and a definite bucket list for those who love nature!

Activity Reviews
Fjord Safari Taste
Fjord Safari Taste
Norway
Quality of Experience
Guides, Drivers and Staff
Transport
Pulpit Rock Classic Summer Hike
Pulpit Rock Classic Summer Hike
Norway
Quality of Experience
Guides, Drivers and Staff
There was a local guide provided but was unnecessary in my opinion.
Transport
Flåm Railway and Cycling Adventure
Flåm Railway and Cycling Adventure
Norway

This was the best part of the trip! If there was heaven on earth, this would be it!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Anna Grindevoll Strønstad
Anna
Anna Grindevoll Strønstad
Local specialist in Norway | Replied on Aug 16, 2023

Thank you for the kind words Om, highly appreciated!
I am so happy to hear you had such a nice time in Norway and enjoyed your time here. It was such a pleasure assisting you with your trip and making it a nice experience :)
If you want assistance with your trip to Lofoten let us know and my team and I will happily assist you!
Wish you all the best!

Vietnam The trip was amazing. Booking with K...
Vietnam | Aug 3 - Aug 13, 2023

L
Lillian M.
Sunnyvale, CA | Reviewed on Aug 15, 2023
Vietnam
The trip was amazing. Booking with Kimkim was very easy. Once we got paired with our local specialist, Ashley, she started the process. She asked about the type of experience we wanted to have (city only vs city and nature) and places we would like to visit in particular. We selected city and nature and gave her a few names of places. We also agreed on a luxury package. 7 days 3 nights in Hanoi/ha long bay and 3 nights in Saigon.
She went right to work and produced a detailed...
Read more

Vietnam
The trip was amazing. Booking with Kimkim was very easy. Once we got paired with our local specialist, Ashley, she started the process. She asked about the type of experience we wanted to have (city only vs city and nature) and places we would like to visit in particular. We selected city and nature and gave her a few names of places. We also agreed on a luxury package. 7 days 3 nights in Hanoi/ha long bay and 3 nights in Saigon.
She went right to work and produced a detailed itinerary draft. From there we went back and forth adding and changing things. Kudos for your patience Ashley! There were 4 of us chiming in. You handled it like a true pro and came up with the perfect itinerary. Ashley even coordinated reservations to restaurants we wanted to dine at at the last minute. We dined at Tam vi in Hanoi and Anna Saigon in Saigon. Both Michelin stars restaurants.
Our tour guides Vietnam were amazing: Sum (pardon my spelling) in Hanoi was awesome. He made sure we were safe and accounted for at all times. Showed us everything we wanted to see, Ho Chi Minh mausoleum, took us to train street. We were there on a Saturday night and he took us around the city to check out the night life. It was amazing! The street food tour was GREAT! We tried several
Dishes at local eateries, seating on the streets among locals. Accommodation in Hanoi: the peridot hotel and the capella cruise for one night at ha long bay. The staff in both places was truly amazing. So so helpful! Both places were immaculate clean.
Flight to Saigon was also included in our package. The accommodation was the Myst Dong Khoi hotel, located in an excellent area. Walking distance to bars and fun things to do on our down time. the hotel was great super clean and the staff was incredibly helpful. Rooms were spacious which was great because we elected to room in pairs, so we got two double bed rooms for the 4 of us. Our tour guide was Long (again selling is off sorry) very knowledgeable guide. He answered the million questions we had regarding the places we visited and the country itself. We visited the cu chi Viet Cong tunnels ( we even crawled through them). We also check out the independence place and took a day trip to the Mekong Delta.
All transport was private only for the 4 of us. Comfortable and clean vehicle. In both cities we had the same the same drivers (one in each city) for the days we were there which was nice and reassuring.
The experience was truly one of a kind and I feel we were taken care of at every turn. Ashley checked in on us constantly which was also very reassuring.

Activity Reviews
Full day Discover Nusa Penida
Full day Discover Nusa Penida
Vietnam

We visited several spots and took wonderful pictures. We reached Nusa Penida by boat about 40 min trip, and a vehicle picked us up and took us to see the places. Lunch and drinks were coordinated at a beach club near the port.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Jeep Safari 4x4 From Mountain To The Beach
Jeep Safari 4x4 From Mountain To The Beach
Ubud, Bali

Another favorite! What a great experience! They picked us up in a 4 by 4 jeep, very spacious. And we went from mountain to the beach. That day was one of my friend’s birthday and the guide and driver helped us decorate the Jeep with balloons for her. We were able to seat on the top of the Jeep as well.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Snorkeling at Crystal Bay & Beach Relaxation
Snorkeling at Crystal Bay & Beach Relaxation
Nusa Penida

One of my favorite activities! Our guide made sure we had a great time. We saw manta rays and turtles. The water was so clear.

Quality of Experience
Guides, Drivers and Staff
Transport
Climbing Mt. Batur & Natural Hot Spring
Climbing Mt. Batur & Natural Hot Spring
Ubud, Bali

I loved the end result of the climbing! That sunrise was glorious! The hiking was brutal 😂 as I am no hiker but it was well worth it. Our guide was Kutu a 24 year old local girl. She was great she allowed us as many breaks we needed without judging 😂. It took us a little over 2 hours (other people finish it in less time) and we made it with time to spare and waited for the sunset.

Quality of Experience
Guides, Drivers and Staff
Transport
ATV & Ubud Surrounding
ATV & Ubud Surrounding
Ubud, Bali

Great and fun activity to do! I was kinda afraid but it turned out to be awesome!! Quick orientation on the ATV at the beginning and a few practice laps then off you go!

Quality of Experience
Food
We dined at nearby restaurant mainly local doshest
Guides, Drivers and Staff
The guide really accounted for each one of us along the way. He would repeat instructions over and over just to make sure we got it. I felt safe.
Transport
Local specialist: Ashley Nguyen
Ashley
Ashley Nguyen
Local specialist in Hanoi | Replied on Aug 16, 2023

Hi Lillian,
Thank you for your kind words and thorough feedback! I am so happy to hear you and your friends had a wonderful time during your time in both my homeland Vietnam and Bali.
Thank you again for taking the time to write this review of your holidays. It warms our hearts to hear such amazing feedback!
We have a lot of things for you to discover. Vietnam would love to have all of you back someday :)
Cheers!
Ashley

Hanna created a great customized itinerary for us
Iceland | Aug 6 - Aug 12, 2023

Myles
Myles S.
Hunts Point, NY | Reviewed on Aug 15, 2023

Hanna was so helpful pointing out the best things to do and planning a terrific itinerary customized to what we were looking to do.

She was responsive and able to make changes during planning when requested. She understood what would work best for us and provided great tips in the itinerary.

Guides who were especially good were Johnathan for the Silfra snorkel and Pawel for the ice cave.

Local specialist: Hanna Kravchenko
Hanna
Hanna Kravchenko
Local specialist in Ukraine / Iceland | Replied on Aug 15, 2023

Hi Myles, I am so happy you enjoyed you time in Iceland!
Wishing you wonderful future travels!
Best regards,
Hanna

Best early 50th birthday trip! .
France | Aug 3 - Aug 11, 2023

A
Aimee D.
Minnetonka, MN | Reviewed on Aug 14, 2023
We had an absolutely amazing trip to France using KimKim! We started in Paris, then headed to Reims, followed by Annecy and Chamonix. All of our hotels were fantastic and all of our guides were outstanding. Josée was great to work with - we only had a few issues that were dealt with quickly and corrected. This is the second time we’ve used kimkim in the past 12 months and it’s been nothing but fabulous. Highly recommending using them - we certainly will in the future! Read more

We had an absolutely amazing trip to France using KimKim! We started in Paris, then headed to Reims, followed by Annecy and Chamonix. All of our hotels were fantastic and all of our guides were outstanding. Josée was great to work with - we only had a few issues that were dealt with quickly and corrected. This is the second time we’ve used kimkim in the past 12 months and it’s been nothing but fabulous. Highly recommending using them - we certainly will in the future!

Hotel Reviews
Chalet Hotel le Prieuré
CHAMONIX MONT BLANC

THE VIEWS!! Absolutely stunning! The location is perfect. We had a suite that was perfect for our family of four. Everyone had their space. The two bathrooms/showers was awesome. Everything was super nice and newly renovated. The spa is a really nice touch.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Rivage Hôtel & Spa Annecy
Annecy

What an incredible property! We had a junior suite that was perfect for our family of four. It was huge! Everything about the hotel is top notch. The views and location cannot be best. The staff was super! We loved every second of our stay there!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Best Western Premier Hôtel de la Paix
Reims

Loved this hotel! Rooms were super nice, breakfast was great, room service and the bar were awesome. Staff was super friendly and you can’t beat the location!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hôtel du Rond-point des Champs-Élysées - Esprit de France
Paris

Great location, great breakfast included and the staff was great!!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Roadbook & Support Service
Roadbook & Support Service
France

Not super helpful to only receive this a week or two before trip. Should be provided sooner.

Quality of Experience
Aiguille du Midi, balcony hiking and Mer de Glace
Aiguille du Midi, balcony hiking and Mer de Glace
France

EPIC I’m every way! LOVED LOVED LOVES this so much. The weather was perfect, the views were to die for and the getting to experience the hike and see the stuff that we did was like nothing we’d ever done. Alban was the NICEST guy - he was just awesome!

Quality of Experience
Guides, Drivers and Staff
Transport
Private cruise & Cheese Fondue on Annecy Lake
Private cruise & Cheese Fondue on Annecy Lake
Annecy

Wow was this amazing! The weather was perfect, the food was fantastic and Roy was super sweet! He even took my son over so he could jump off a ledge into the water. He had blankets to keep us warm as the sun was setting. It was great!!

Quality of Experience
Guides, Drivers and Staff
Transport
Confusing as to where we were supposed to meet him.
Famous Champagne Houses & Sightseeing in Reims- Private group
Famous Champagne Houses & Sightseeing in Reims- Private group
Reims

This tour exceeded our expectations by a lot! Wow - we learned so very much about Teims from an historic context. We visited several amazing churches as well. Rafa knows a lot and was just great to spend the day with!

Quality of Experience
Guides, Drivers and Staff
Transport
Saint-Germain-des-Prés Pastry and Chocolate Tour
Saint-Germain-des-Prés Pastry and Chocolate Tour
Paris

This was a super fun experience! It was great to get to sample all of the fun foods! My kids loved it!

Quality of Experience
Guides, Drivers and Staff
Luis was great!
Montmartre & Sacré-Coeur Walking Tour
Montmartre & Sacré-Coeur Walking Tour
Paris

It was great - we learned so much about the area that we otherwise would not have ever discovered. It’s a really great excursion. Mathias was great!

Quality of Experience
Guides, Drivers and Staff
Mathias was super knowledgeable and friendly!
Orsay Museum with audioguide  (tickets only)
Orsay Museum with audioguide (tickets only)
Paris

Loved loved loved this! My kids really enjoyed having the audio guides. It provided us with more appreciation for what we were looking at. And you controlled what pieces you wanted to lean more about. Super easy to use as well.

Quality of Experience
Eiffel Tower Summit Ticket and Commented Seine cruise
Eiffel Tower Summit Ticket and Commented Seine cruise
Paris

Would have been awesome but it was pouring and cold so it was not a great experience.

Local specialist: Josee Legrand
Josee
Josee Legrand
Local specialist in Lacenas | Replied on Aug 18, 2023

Bonjour Aimee and family!
Thank you so much for sharing your comments and your enthusiastic feedback on your family trip to France! It was a delight to organize your itinerary and I hope you went back home with lots of great memories!
Your comments are very important to us as they help to control, maintain, and improve the quality of our services and those of our local partners.
Thanks again for your trust in Kim Kim and in our team !
Josée

Iceland was an amazing experience! It was so ...
Iceland | Aug 8 - Aug 13, 2023

M
Marisa A.
Charlotte, NC | Reviewed on Aug 14, 2023
Iceland was an amazing experience! It was so lovely to have KimKim handle everything from hotels to excursion tickets to the rental car. We really didn't have to think about anything! Our trip plan included driving maps, so we knew how long we would drive each day and the sights we would encounter along the way. We had a couple of hiccups due to weather (including losing a day of our trip bc of flight cancellations), and KimKim responded very quickly to our issues and moved things around. Our... Read more

Iceland was an amazing experience! It was so lovely to have KimKim handle everything from hotels to excursion tickets to the rental car. We really didn't have to think about anything! Our trip plan included driving maps, so we knew how long we would drive each day and the sights we would encounter along the way. We had a couple of hiccups due to weather (including losing a day of our trip bc of flight cancellations), and KimKim responded very quickly to our issues and moved things around. Our favorite town was Stykkisholmur, and we loved the gorgeous landscapes we drove through to get there. The Folklore Tour was an amazing addition to our time in Reykjavik, and we really felt like we got a good feel for the South Coast and western Iceland. Terry did a wonderful job incorporating the sights we wanted to visit and keeping us within budget for the trip. She made sure we received relevant information about clothing and food in Iceland as well as the detailed itinerary for the trip in a timely manner. We would absolutely use KimKim again!

Hotel Review
CenterHotel Klopp
Reykjavík

The hotel was right in the middle of downtown which would normally be great, but it happened to be Pride Week, and the hotel was directly across from an Irish Pub. It was super loud until 4:30 am. However, we popped in our earplugs and managed.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Folklore Walking Tour
Folklore Walking Tour
Reykjavík

We went on a folklore walking tour in Reykjavik where we learned about elves, trolls, and zombies. It was fun and different!

Quality of Experience
Guides, Drivers and Staff
Transport
Reykjavík Classic Whale Watching
Reykjavík Classic Whale Watching
Reykjavík

The whale watching tour was relaxing. We got to see some dolphins and a whale. I found it nice to be on the water and see everything from a different viewpoint.

Quality of Experience
Guides, Drivers and Staff
Transport
Lava Tunnel Tour
Lava Tunnel Tour
Iceland

I had a great time on the Lava Tunnel Tour. It was really cool and informative. The guide took us through three different levels in the tunnel and gave us a history of how it was created by volcanoes. The guide also made sure to shine his light on different areas so that we could take pictures. It was fun, a bit damp, but nothing too crazy. I'm glad we were able to add this to our itinerary.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Terry Stanley
Terry
Terry Stanley
Local specialist in Canada | Replied on Aug 15, 2023

Thank you for the 5 star review, Marisa! I'm so happy that the losing of a day at the beginning of your trip didn't affect your enjoyment of it. Sounds like you had an amazing time! It was certainly a pleasure to have created this trip for you and your family. Warmest regards, Terry

Bali
Vietnam | Aug 3 - Aug 13, 2023

Bola
Bola O.
Houston, TX | Reviewed on Aug 14, 2023
The tour guide:Dedy was so very kind and very thoughtful. Always tried to make our requests a reality.
One thing I could say is the Bali transportation was a little cramp especially for those sitting in the back. The jeep was a little better.
Ashley was always responsive and available. Ashley, Dedy helped make Valarie’s bday experience the best ever. I think we counted 4-5 different places sang happy birthday and provided her with either a cake or a drink that day, and I believe that was...
Read more

The tour guide:Dedy was so very kind and very thoughtful. Always tried to make our requests a reality.
One thing I could say is the Bali transportation was a little cramp especially for those sitting in the back. The jeep was a little better.
Ashley was always responsive and available. Ashley, Dedy helped make Valarie’s bday experience the best ever. I think we counted 4-5 different places sang happy birthday and provided her with either a cake or a drink that day, and I believe that was partly due to Ashley’s communication and doing.

Hotel Reviews
Sadara Boutique Resort

Nice hotel and amenities. Breakfast was abundant and they provided early morning breakfast which was sooo very yummy!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Bebek Tepi Sawah Villas and Spa

Nice and authentic, but not as clean as I would like. To close to real life with bugs and wild life. Employees are very kind and attentive.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
ATV & Ubud Surrounding
ATV & Ubud Surrounding
Ubud, Bali

Great fun! That whole day was a really fun day with the swings and the ATV, I felt like a princess and a bad ass in one day!

Quality of Experience
Guides, Drivers and Staff
Transport
Climbing Mt. Batur & Natural Hot Spring
Climbing Mt. Batur & Natural Hot Spring
Ubud, Bali

It was ultimately a great experience, but maybe it would have been nice to get more realistic information prior to doing the climb. I was not expecting it to be as hard as it was.

Quality of Experience
Guides, Drivers and Staff
Local specialist: Ashley Nguyen
Ashley
Ashley Nguyen
Local specialist in Hanoi | Replied on Aug 15, 2023

Dear Bola and other ladies,
Thank you so much for your kind words for Dedy and me for Bali trip. We're so thrilled that all of you enjoyed the trip and that we were a part of unforgettable Valerie’s birthday.
I am sorry about the small hiccup at Ubud where the guide did not inform you about the level of the climb trip. I am sure that we will improve by providing more details in the itinerary and asking the guide to advise future travelers to amend it according to their ability.
Thank you again for choosing our company and we hope to see you again!
My very best from Vietnam <3,
Ashley

My Client loved the trip!
Iceland | Aug 2 - Aug 13, 2023

J
Jackie M.
Shenandoah, LA | Reviewed on Aug 14, 2023

My Client loved the trip and said that it was a complete success. He was very happy with all of the suggestions and said he would have missed so much without the planning of Guomundur Oli. I will be referring my clients to him and KimKIm!

Local specialist: Guðmundur Pálmason
G
Guðmundur Pálmason
Local specialist in Iceland | Replied on Aug 17, 2023

Thank you so much for the kind words Jackie and I hope we can work more together in the near future :)

A Wonderful Two-Week Honeymoon Exploring the Wonders and Gems of Spain!
Spain | Jul 31 - Aug 13, 2023

Paul
Paul S.
Highlands Ranch, CO | Reviewed on Aug 14, 2023
First and foremost, thank you to Marina, our travel advisor, for putting together an amazing honeymoon for us! We thoroughly enjoyed each of the cities, the experiences, and the restaurant recommendations. All the hotels were comfortable, authentic, and the staffs worked very hard to make us feel very welcome. The guides to the person (especially Gaspar in Barcelona and Rafael in Sevilla) were all excellent and we learned so much in each place we visited. The customer service, including from... Read more

First and foremost, thank you to Marina, our travel advisor, for putting together an amazing honeymoon for us! We thoroughly enjoyed each of the cities, the experiences, and the restaurant recommendations. All the hotels were comfortable, authentic, and the staffs worked very hard to make us feel very welcome. The guides to the person (especially Gaspar in Barcelona and Rafael in Sevilla) were all excellent and we learned so much in each place we visited. The customer service, including from Marina and those who covered for her on the weekend, was also excellent. We would definitely use Marina again for Spain next time we visit and kimkim for other countries. In all, thank you for helping us put together a memorable honeymoon. We will be forever grateful!

Activity Reviews
Day trip to Medieval Girona & Dali Museum in Figueres
Day trip to Medieval Girona & Dali Museum in Figueres
Barcelona
Quality of Experience
Guides, Drivers and Staff
Transport
Flamenco Show
Flamenco Show
Granada
Quality of Experience
Tapas Culinary Experience
Tapas Culinary Experience
Madrid
Quality of Experience
Food
Guides, Drivers and Staff
Local specialist: Marina Courtaut
Marina
Marina Courtaut
Local specialist in Madrid | Replied on Aug 17, 2023

Hi Paul, thank you so so much for taking the time to write your trip review and your kind words! It has been a true pleasure helping you plan your Honeymoon trip to Spain. I am glad to hear that you enjoyed your guide tours, I will make sure to pass your words on to our guides! I wish you can visit us in the future to discover new destinations, such as the North of Spain, or Portugal. My kindest regards, Marina from the Espiritu Travel family :)

Highly Recommended! The trip was planned exactly as we had asked....
Iceland | Aug 3 - Aug 10, 2023

G
Geoffrey R.
Canada | Reviewed on Aug 14, 2023

The trip was planned exactly as we had asked. Emanuela was prompt and efficient at dealing with the minor issues that arose. Highly recommended!

Local specialist: Emanuela Grieco
Emanuela
Emanuela Grieco
Local specialist in Iceland | Replied on Aug 15, 2023

Dear Geoffrey and Susan,
how lovely it has been to connect with you since the beginning of your trip planning.
I am so happy you had a wonderful time in Iceland and thank you for your beautiful review.
All the best,
Emanuela

Our first trip to France!
France | Aug 8 - Aug 12, 2023

Vicky
Vicky C.
Denver, CO | Reviewed on Aug 14, 2023
We were completely overwhelmed as to how to book our trip to France. We had never been to this beautiful country. The itinerary that was suggested and eventually booked for us was wonderful! It was a great mix of history, culture, sightseeing and VIP treatment. Read more

We were completely overwhelmed as to how to book our trip to France. We had never been to this beautiful country. The itinerary that was suggested and eventually booked for us was wonderful! It was a great mix of history, culture, sightseeing and VIP treatment.

Hotel Review
Hôtel du Rond-point des Champs-Élysées - Esprit de France
Paris

It was at such a convenient place. Front desk was helpful in suggesting places to eat.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Justine Edelin
Justine
Justine Edelin
Local specialist in Arnas | Replied on Aug 14, 2023

Thanks, Vicky, I am happy you and your family had such a great time in France.
It was great to plan your holiday with you and Daryl!

We hope to see you again soon on Kimkim !

Best regards
Justine

Silvia planned an amazing trip for our family...
Iceland | Aug 1 - Aug 9, 2023

L
Lara H.
Raleigh, NC | Reviewed on Aug 14, 2023

Silvia planned an amazing trip for our family. After some challenges at the beginning of planning the trip with a bit of unresponsiveness by her partner, Silvia jumped in and made sure we were well taken care of, all of our questions were answered, and I felt much more confident with our upcoming trip details. Every aspect of the trip was perfect, and she was incredibly responsive via WhatsApp along the way while we were traveling. I highly recommend Silvia to work with in planning a trip to Iceland!

Local specialist: Silvía Ástvaldsdóttir
Silvía
Silvía Ástvaldsdóttir
Local specialist in Sweden | Replied on Aug 15, 2023

Hi Lara & family!

I'm thrilled to hear you all had an amazing time in Iceland! Lovely photos from your trip to the Blue Lagoon :) You know where to find us if you ever decide to explore more of the Nordics!

Best wishes,
Silvia & the Unforgettable Nordic team

obsolete system & service
British Columbia | Jul 1 - Jul 22, 2023

C
Christian A.
Switzerland | Reviewed on Aug 14, 2023
Carl gave us some good initial trips ideas, but when we needed some more specific info we were left waiting. At the end we kept only 3 destinations proposed, the rest of the trip we planned independenty. We had the feeling that the packages offerered were pretty standard & for mass tourism. Carl gave good tips especially about Banf & Jasper and flyght to Vancuver Island, even if here the accomodation was 45 minutes off the center of Tofino ... not so handy on a little village with no Taxis... Read more

Carl gave us some good initial trips ideas, but when we needed some more specific info we were left waiting. At the end we kept only 3 destinations proposed, the rest of the trip we planned independenty. We had the feeling that the packages offerered were pretty standard & for mass tourism.

Carl gave good tips especially about Banf & Jasper and flyght to Vancuver Island, even if here the accomodation was 45 minutes off the center of Tofino ... not so handy on a little village with no Taxis =we had to rent a car at the last minute!

The voucher organisation of Kim Kim is obsolete if we compare to all the travelling& booking apps we can get online, and the hotel selection was done via e-mail on a "have a look at this place" basis.
The vouchers for trips often had only date and no timing confirmed, so we had to phone the day before to reconfirm & do the follow up ourself (quite anoying knowing that kim kim charged a full price & commission)

Pricing in kim kim is not transparent, we got a lump sum and we had no break down to understand costing.

overall the kim kim service & system is not for us, will not come back.

Local specialist: Carl Saulnier-Gagnon
Carl
Carl Saulnier-Gagnon
Local specialist in Québec | Replied on Aug 14, 2023

Thank you for your follow up Christian.
I'm sorry about your feeling has we spoke about the destination and the programs and you knew about the situation with Tofino. Western Canada is extremely busy during high season and it's hard to get to Banff during summer and feeling alone.

Have a great day

My trip to Iceland was absolutely incredible....
Iceland | Jul 6 - Jul 15, 2023

Y
Yashvardhan R.
West Torrington, CT | Reviewed on Aug 14, 2023
My trip to Iceland was absolutely incredible. From beginning until the end, Gummi (Guðmundur) provided the utmost care and dedication to make my trip worth it. I'd highly recommend going through him--please request for his suggestions when booking through Kimkim! I enjoy hiking and nature, and Gummi did a great job of suggesting beautiful stops along the ring road for me. Additionally, Gummi knew which activities are a must-do, and suggested those specific activities. He was also flexible in... Read more

My trip to Iceland was absolutely incredible. From beginning until the end, Gummi (Guðmundur) provided the utmost care and dedication to make my trip worth it. I'd highly recommend going through him--please request for his suggestions when booking through Kimkim! I enjoy hiking and nature, and Gummi did a great job of suggesting beautiful stops along the ring road for me. Additionally, Gummi knew which activities are a must-do, and suggested those specific activities. He was also flexible in changing my itinerary when I requested for it, making the trip feel completely in my control without me doing any of the groundwork.

Lastly, Kimkim was also super helpful throughout the journey. They were quick to respond and resolve any hiccups (small hiccup when I was picking up the car and at one of the hotels that couldn't find the booking in my 10 day trip).

Activity Reviews
Glacier Hike & Ice Cave Visit
Glacier Hike & Ice Cave Visit
Iceland

It was super fun to learn about the glacier and see the surroundings. Climbing on the glacier was also fun!

Quality of Experience
Guides, Drivers and Staff
Transport
Katla Ice Cave
Katla Ice Cave
Iceland
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Guðmundur Pálmason
G
Guðmundur Pálmason
Local specialist in Iceland | Replied on Aug 17, 2023

Thank you so much for the kind words my friend and I hope to see you in Iceland soon again. Didn't we decide I owe you a beer for some reason haha!

An eye-opening but fun trip to Southeast Asia
Thailand | Jul 31 - Aug 10, 2023

Claudine
Claudine G.
the Philippines | Reviewed on Aug 14, 2023
We took a quick 10-day, 3-country, 4-stop Southeast Asian holiday and Ha Dinh made us the perfect itinerary. The boutique hotels she got us in Ho Chi Minh, Siem Reap, Bangkok and Chiang Mai were all up to standard and very central in their location. The guides in each destination all made our trip quite informative and definitely memorable, slightly bittersweet in Cambodia as we learned about their political past and present. A score of 10 for Ha Dinh as she opened the communication with us... Read more

We took a quick 10-day, 3-country, 4-stop Southeast Asian holiday and Ha Dinh made us the perfect itinerary. The boutique hotels she got us in Ho Chi Minh, Siem Reap, Bangkok and Chiang Mai were all up to standard and very central in their location. The guides in each destination all made our trip quite informative and definitely memorable, slightly bittersweet in Cambodia as we learned about their political past and present. A score of 10 for Ha Dinh as she opened the communication with us when we got to our first destination (Vietnam) and was there every step of the way. She looked after us so well we felt secure, confident and safe in this trip.

Local specialist: Ha Dinh
Ha
Ha Dinh
Local specialist in Hanoi | Replied on Aug 15, 2023

Dear Claudine,
Thank you so much for sharing your experience. We are so glad to know that you have enjoyed your trip to 3 Southeast Asian countries - Vietnam, Cambodia and Thailand and that everything went smoothly. It was a big pleasure for us to organize your holiday. Thank you again for trusting our company, and we hope to see you again!
Wish you all the best,
Ha

Amazing experience
Peru | Jul 22 - Aug 3, 2023

N
Nilanshu S.
India | Reviewed on Aug 14, 2023
I should begin off by mentioning that I was really skeptical and paranoid about using kimkim for my dream trip to South America as it was my first time using it and I did not have any one i know that could vouch for it, but am now a convert and would use kimkim for my future plans as well. Alvaro (Planner for my trip) was very patient and prompt in making sure that all my interests are captured well in the plan. The itinerary was put together with careful consideration to what I wanted.... Read more

I should begin off by mentioning that I was really skeptical and paranoid about using kimkim for my dream trip to South America as it was my first time using it and I did not have any one i know that could vouch for it, but am now a convert and would use kimkim for my future plans as well.

Alvaro (Planner for my trip) was very patient and prompt in making sure that all my interests are captured well in the plan. The itinerary was put together with careful consideration to what I wanted. However personally, I expected no less in terms of the planning but the thing I appreciated the most was the fact that Alvaro was very patient in dealing with my questions and constant paranoia. I have in the past dealt with other services( not kimkim) who want you to finalize a plan quickly and push you to do so, so that they can get the commission and move on however Alvaro encouraged me to take time to make sure things are good.

The trip in itself was wonderful . Experience in Peruvian Amazon was nothing less than extraordinary.. Being in the lap of nature literally in the lungs of the world was experience of a lifetime. Luckily for us the weather was good and it did not rain(I am used to humidity from India so that did not bother me much) so was able to make full use of the time there. Our decision o visit North Chile as well was probably a little unorthodox but something I absolutely loved. From the Amazon to Atacama was a transition that was worth the money and time. Words and pictures cant do justice to the landscapes that we saw. The quality of the service throughout was excellent.

Hotels chosen were all based on our budget and good, while the guides and local services were on most trips awesome. Likewise for airport pick ups and drops (which I took because i dont know Spanish and wanted to avoid dealing with local taxi) were always on time.

People may be skeptical about the cost, as it would definitely be higher than if you would plan your own backpacking tour or use a local vendor, but if you are looking for a relaxing family tour where someone plans out your entire end to end tour without you having to worry about anything, then the cost is more than worth it. If you know the country and exactly what you are looking for then maybe you can go ahead an look for local vendors to save on money but otherwise if you dont know the country well, would encourage you to give kimkim a try!

Areas of Improvement -
The trip in itself went without any hiccup but one suggestion would be for Kimkim to ask the local vendors to contact the clients a day before without fail and have them share the plan for the next 3-4 days on day 1. For Peru that was the case with me, but for Atacama, Chile I was contacted for each tour separately (in advance of that particular tour). Like I said it went without any issue but did leave me anxious a couple of times waiting for a message from the local vendor.

All in all a 5 start experience for me!

Local specialist: Alvaro Pereira
Alvaro
Alvaro Pereira
Local specialist in Quito, Ecuador | Replied on Aug 14, 2023
Hola Nilanshu!
Your review just made our day! 🎉 I am stoked that your first kimkim experience rocked! I am so happy to be part of making your dream trip to South America a reality.
Your journey from the Amazon to the Atacama sounds like something out of a movie! The landscapes are truly mindblowing. It's so exciting to hear that our guides, accommodations, and airport pickups (bye-bye, language barrier haha!) added that extra sparkle to your adventure. We get that the price tag might raise... Read more

Hola Nilanshu!
Your review just made our day! 🎉 I am stoked that your first kimkim experience rocked! I am so happy to be part of making your dream trip to South America a reality.

Your journey from the Amazon to the Atacama sounds like something out of a movie! The landscapes are truly mindblowing.

It's so exciting to hear that our guides, accommodations, and airport pickups (bye-bye, language barrier haha!) added that extra sparkle to your adventure. We get that the price tag might raise an eyebrow, but creating worry-free, top-notch experiences is what we're all about.

Thanks a million for sharing your thoughts on communication too – your feedback is like gold.
We'll make sure our local vendors get the memo to keep you in the loop!

So excited to have you as part of our travel family now. Can't wait to help you plan more awesome plans whenever you're ready!

Stay rad and keep those travel vibes alive,
Alvaro, Responsible Travel, and the kimkim team 🌍✈️

Chef's Kiss
Costa Rica | Jul 16 - Jul 22, 2023

Diane
Diane I.
Palo Alto, CA | Reviewed on Aug 13, 2023
After taking the quiz on things I wanted to see and do while in Costa Rica, Gustavo planned the perfect trip! I'm so glad that I went with KimKim for the planning because there's no way that I would have known exactly which hotels to go with or which of the bazillion guides for activities. Knowing how long the travel would be for me to get to La Fortuna, he didn't plan anything until the evening after I arrived, giving me plenty of downtime so that I was ready to take in all the sights for... Read more

After taking the quiz on things I wanted to see and do while in Costa Rica, Gustavo planned the perfect trip! I'm so glad that I went with KimKim for the planning because there's no way that I would have known exactly which hotels to go with or which of the bazillion guides for activities. Knowing how long the travel would be for me to get to La Fortuna, he didn't plan anything until the evening after I arrived, giving me plenty of downtime so that I was ready to take in all the sights for the night hike. I went SUPing on Lake Arenal and kayaking and snorkeling down in Quepos. The hotel in Quepos was absolutely *chef's kiss*! The guide for kayaking picked me up and then we wound our way up to where the incredible palatial hotels are up in the hillside to get a family. Though the hotels up there are gorgeous, he booked me at Karahe--which is beautiful and has lovely accommodations, and is a one-minute stroll from your room to the beach. I was also glad that he booked all the drivers for me. A friend suggested I rent a car and get myself around. I am *so* thankful that I did not have to navigate those roads since the vast majority have no signage. Everything was well worth what was spent. Thank you, Gustavo!

Local specialist: Gustavo Camperos

Fun family Yucatan adventure
Mexico | Jul 31 - Aug 6, 2023

Josh
Josh B.
Lafayette, CO | Reviewed on Aug 13, 2023
We had an amazing trip exploring Mayan ruins, cenotes, and towns of the Yucatan. Isabelle helped us plan a trip where almost every day included a new adventure that allowed us to experience the culture, history, food, and natural features of the area. We look forward to planning another trip with Kimkim in the future. Highlights
- Breakfasts at Casa Quetzal, our hotel in Valladolid. Each morning the friendly servers delivered fresh fruits, bread, granola, coffee, and chocolate milk for the...
Read more

We had an amazing trip exploring Mayan ruins, cenotes, and towns of the Yucatan. Isabelle helped us plan a trip where almost every day included a new adventure that allowed us to experience the culture, history, food, and natural features of the area. We look forward to planning another trip with Kimkim in the future.

Highlights
- Breakfasts at Casa Quetzal, our hotel in Valladolid. Each morning the friendly servers delivered fresh fruits, bread, granola, coffee, and chocolate milk for the kids.
- Casa Quetzal is ideally located just around the corner from Convento de San Bernardino de Siena and the colorful shops and restaurants along Calzada de los Frailes.
- We watched the flamingos and had up-close encounters with crocodiles and horseshoe crabs at Rio Lagartos.
- My kids raced up the palace steps at Ek Balam and ziplined across X’Canche cenote.
- Thanks to Isabelle’s advice, we beat the heat and crowds at Chichén Itzá by arriving at 8 am. We found a shaded parking spot by the entrance, quickly located our guide, zipped past the ticket lines, and walked directly to el castillo. After a few hours exploring the ruins, we were ready for a delicious lunch and a swim in the beautiful Yokdzonot Cenote.
- Lunch at La Casa de los Gorditos in Coba. Best Cochinita Pibil of the trip.
- Villa Pescadores in Tulum is a peaceful, relaxing place to stay. We enjoyed lounging on the front porch of our cabana, hammock naps, and looking up at the stars.
- We floated down the world’s best lazy river during our visit to Muyil Sian Ka'an Biosphere Reserve.
- The people of Tulum are friendly and their food is amazing. We enjoyed El Morros, Burritos Amor, El Sudaca, and fresh churros!.
- On our final day, our tour guide Iber took us to the Tulum ruins and then to Tankah for a 4-cenote adventure that included ziplines, snorkeling, a canoe ride, and swimming in a bat cave, followed by a delicious Mayan lunch. For the kids, this was the best part of the trip. Iber was also our favorite guide. He was engaging, fun, and possessed all kinds of knowledge about the history, geography, plants, and wildlife of the area.

Things that could have been better:
- The house next to Casa Quetzal has a rooster who wakes up at 4 am.
- Villa Pescadores is difficult to access. Despite what Google Maps says, the beach road is one way (north to south) and the only route to the hotel is through the national park entrance (80 pesos per person). We learned this the hard way upon arrival in Tulum. Due to traffic at the national park entrance, we also encountered 20-40 minute delays when returning after our excursions.
While Villa Pescadores itself is wonderful and quiet, the beach club at the hotel next door often plays loud dance music late into the night.
We could have skipped the included breakfast at Villa Pescadores. Twice, we left the hotel before service started. The availability of items on the menu was also a bit inconsistent from day to day.

Local specialist: Isabelle Bauer
Isabelle
Isabelle Bauer
Local specialist in Tulum | Replied on Aug 14, 2023

Hi Josh,

I am happy to read that you had an awesome time with your family in Yucatán :) Thank you very much for having taken the time to write a detailed review - it helps us to provide feedback to our providers and thereby improve our service :)

I wish you all the best and would love to welcome you again in Mexico!
Isa and Rutopía team

Wonderful intergenerational trip!
Iceland | Aug 2 - Aug 12, 2023

J
Julie B.
Seattle, WA | Reviewed on Aug 13, 2023

My family of 5 ages 12-77 had an incredible 11-day trip to Iceland facilitated by Lisbet and Kim Kim. We especially enjoyed up close viewing of whales, puffins, and icebergs; every day's beautiful and varied scenery; and great food at almost every stop. Ending the trip at the Sky Lagoon was also a highlight. Thank you Lisbet, for designing a well-paced trip for our crew and for being extremely responsive and helpful all along the way.

Local specialist: Lisbet Grönvaldt
Lisbet
Lisbet Grönvaldt
Local specialist in Iceland | Replied on Aug 14, 2023

Thank you, Julie! I'm so happy you had an incredible trip.

Everyone did a fantastic job, both in develop...
Greece | Aug 3 - Aug 12, 2023

L
Laura M.
Portland, OR | Reviewed on Aug 13, 2023
Everyone did a fantastic job, both in developing our ideal itinerary and responding to unexpected changes once we weren't in Greece. Read more

Everyone did a fantastic job, both in developing our ideal itinerary and responding to unexpected changes once we weren't in Greece.

Hotel Reviews
Plaka Hotel
Athens

Well located, within walking distance or restaurants, shopping, and historical sites.

Authenticity & Character
modern hotel
Location
Staff
Cleanliness & Comfort
Liana Beach Hotel & Spa
Naxos

Right on the beach, with lounges and umbrellas for visitor use. There is also a lovely outdoor bar (where the buffet breakfast is served) and a beautiful pool.

Authenticity & Character
Location
The hotel is not central to anything specific in Naxos, but the beach is point of visiting this hotel, and multiple restaurants are within walking distance.
Staff
Cleanliness & Comfort
Abelonas Retreat Sunset & Sunrise Lodgings
Santorini

Fantastic hotel, with lovely pool, amazing views, and wonderful made-to-order breakfast.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Lato Boutique Hotel
Heraklion

A pleasant hotel centrally located in Heraklion. We could walk to restaurants, shopping, the waterfront and everywhere we were interested in.

Authenticity & Character
Modern hotel.
Location
easy walking to shopping and sightseeing
Staff
Cleanliness & Comfort
Local specialist: Harris Bitsounis
Harris
Harris Bitsounis
Local specialist in Athens | Replied on Aug 21, 2023

Hello Laura,

Thank you very much for taking some time to write a review!

My team and I are more than happy hearing that you enjoyed your family trip to our beautiful country. We trying our best for your best services so you could take the best memories with you. I will be glad to build together an other trip to Italy or Greece in the future!

Best wishes,
Harris

Why travelers love kimkim

Custom trips for independent travelers who are too busy to plan
Customize your trip with the help of a local travel specialist

Kimkim has handpicked the world’s top local travel specialists so you will have peace of mind and an unforgettable trip that meets your exact requirements.

Authentic travel experiences

Kimkim’s local specialists ensure that you will have the best experience based on up-to-date local insights. On top of that, the vast majority of your money will go straight to support and grow local economies.

Secure & easy booking

Once you are happy with the trip, you can easily book via kimkim’s secure payment platform.

Local support during your trip

You can always reach your local specialist with a quick message or call in case you hit a snag during your trip, or simply want some great local recommendations.