Kimkim Trip Reviews

4.8
Based on 22,667 ratings
Read 22,667 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

We absolutely enjoyed our trip to northern No...
Norway | Sep 2 - Sep 11, 2024

Eric
Eric J.
Ashburn, VA | Reviewed on Sep 17, 2024
We absolutely enjoyed our trip to northern Norway! Mathia was great to work with and we even got to meet for coffee during our trip! He was very professional and proactive in arranging everything and also quick to respond to weather conditions affecting certain activities, making changes, etc. Best of all- we got to see the northern lights! Thanks Mathia! Read more

We absolutely enjoyed our trip to northern Norway! Mathia was great to work with and we even got to meet for coffee during our trip! He was very professional and proactive in arranging everything and also quick to respond to weather conditions affecting certain activities, making changes, etc. Best of all- we got to see the northern lights! Thanks Mathia!

Hotel Review
Glass Igloo Lyngen North
Lyngen
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Mathia Pacenti
Mathia
Mathia Pacenti
Local specialist in Vesterålen, Norway | Replied on Sep 18, 2024
Dear Eric and Karen,
Thank you very much for your kind review.
It was a great satisfaction to arrange everything for you, and I was pleased to meet you in my small and charming island. I had the opportunity to see what a beautiful couple you are. I won't forget you walking to the cafeteria hand in hand. True Love. :)
You made it and encountered the Northern Lights. I still remember how skeptical we were during the planning phase, but you deserved a spectacle like that. I hope you will visit...
Read more

Dear Eric and Karen,
Thank you very much for your kind review.
It was a great satisfaction to arrange everything for you, and I was pleased to meet you in my small and charming island. I had the opportunity to see what a beautiful couple you are. I won't forget you walking to the cafeteria hand in hand. True Love. :)
You made it and encountered the Northern Lights. I still remember how skeptical we were during the planning phase, but you deserved a spectacle like that. I hope you will visit Norway again, maybe with your family. You have been so kind and patient with me. I appreciated it a lot.
Take care and do not hesitate to contact me if needed.
Best Regards
Mathia

10 Breathtaking Days in Croatia - Organized b...
Croatia | Sep 4 - Sep 13, 2024

Gideon
Gideon V.
South Africa | Reviewed on Sep 17, 2024
10 Breathtaking Days in Croatia - Organized by Roberto Pincevic (Robi)
My wife came across KimKim and Robi to help us put together our planned trip to Croatia.
Croatia is great and the people are awesome and is a story and Life experience for another chapter.
Out trip was organized through Robi. From the word go he established what we had in mind and what the budget was. (Being from South Africa our Exchange rate is not favorable towards the Euro.)
Everything was planned and executed...
Read more

10 Breathtaking Days in Croatia - Organized by Roberto Pincevic (Robi)
My wife came across KimKim and Robi to help us put together our planned trip to Croatia.
Croatia is great and the people are awesome and is a story and Life experience for another chapter.
Out trip was organized through Robi. From the word go he established what we had in mind and what the budget was. (Being from South Africa our Exchange rate is not favorable towards the Euro.)
Everything was planned and executed perfectly by Robi and team to make our visit as comfortable as possible. He checked in with us every day, gave suggestions of things to do and places to go, with prices, pin drops and whatever we needed to find our way in an unknown country and cities.
We had the privilege to have Robi as our guide for one day through the Peninsula and areas on our way from Corčula to Dubrovnik and his knowledge about Croatia is amazing, and in combination with his positive energy makes the time spent with him one off the highlights of the trip.
In Dubrovnik he organized a city tour guide, Antea, who gave us a very interesting tour through the city of Dubrovnik.
The method of payment through the KikKim system was executed smoothly and we had no problems whatsoever at each of our destinations.

Hotel Reviews
Hotel Dubrovnik
Zagreb

Nice and practical place to stay after travelling and starting trip through Croatia.

Authenticity & Character
Location
Close to city sightseeing that needs to be seen.
Staff
Friendly and helpful staff
Cleanliness & Comfort
Yes. First introduction to the people of Croatia for us. we were greeted friendly and welcomed.
Hotel Degenija
Rakovica

was a great place to stay.

Authenticity & Character
Location
Location
Close to Plitvace lakes.
Staff
The Person at reception was extremely helpful and friendly.
Cleanliness & Comfort
The whole hotel is clean. Bed was very comfortable.
Pellegrini rooms
Split

Great place to stay, close to everything in the city. Very special.

Authenticity & Character
Amazing to feel part of the rich history of the city buy staying right in the middle off where everything happened over centuries,
Location
Right next to (part of) old city. Part of the whole Split experience.
Staff
Marina was very friendly and helpful. She made us feel at home immediately.
Cleanliness & Comfort
All very clean. Comfortable stay.
Apartment Lilly Hvar

Location perfect with very nice view.

Authenticity & Character
Location
Location
Right on the old square. Part of the Hussle & Bussle of the town. If you are sensitive for loud music, this might not be the place for you.
Staff
The owner of the flat, who opened up and showed us around.
Cleanliness & Comfort
Everything was clean.
Mj Suites
Korčula

In the middle of the Old Town - very nice.

Authenticity & Character
Stay within the Old Town
Location
Easy to reach. Not to many stairs for bags to get there.
Staff
Very friendly and helpful.
Cleanliness & Comfort
Everything clean.
Apartment Zicara
Dubrovnik

Right by the Old City, bus stop and cable car. Very nice with patio and trees on patio for shade.

Authenticity & Character
Easy access.
Location
about 200 m walk from old city gates.
Staff
Did not meet staff, access to premises made easy through electronic lock.
Cleanliness & Comfort
Was the perfect stay for the last couple of days of our trip.
Activity Reviews
Leaving Zagreb -Rastoke  visit- Plitvice lakes
Leaving Zagreb -Rastoke visit- Plitvice lakes
Zagreb
Zagreb - Arrival Day & Sightseeing
Zagreb - Arrival Day & Sightseeing
Zagreb
Explore Plitvice Lakes National Park
Explore Plitvice Lakes National Park
Croatia
Visit to Zadar
Visit to Zadar
Croatia
Explore Split & Diocletian's palace
Explore Split & Diocletian's palace
Split
Visit to  Hvar and exploring the  Old town
Visit to Hvar and exploring the Old town
Croatia
Visit to Korčula island and town
Visit to Korčula island and town
Korčula
Pelješac penisula and Ston- triple atraction - from Korčula
Pelješac penisula and Ston- triple atraction - from Korčula
Korčula

One off the highlights of the trip to spend with Robi and to listen about the history of area and Croatia

Quality of Experience
Little town where we had lunch, and all the history learned and scenic route along the cost.
Guides, Drivers and Staff
We only have compliments for Robi.
Transport
Being able to see places one would not see if doing trip on own or bigger group.
Dubrovnik Old Town and the City Walls
Dubrovnik Old Town and the City Walls
Croatia
Goodbye Dubrovnik
Goodbye Dubrovnik
Dubrovnik

If we ever have the opportunity, we will go again and will encourage anybody to go and experience Dubrovnik and the people of Croatia. Was great to experience a piece of Croatia and the proud people off Croatia.

Local specialist: Robert Pinčević
Robert
Robert Pinčević
Local specialist in Croatia | Replied on Sep 19, 2024

Hi Gideon,

thank you very much for your feedback and nice words! I appreciate it very much.
It was a pleasure working with you and meeting you in person.
As I always say, thank you for your trust, and for considering all suggestions and recommendations.
I love being in the field and I am happy to hear you liked guidance as well.
Sending many regards from Croatia!
Best
Robi

Magical trip to Scotland
Scotland | Sep 3 - Sep 16, 2024

Robert
Robert W.
Athens, GA | Reviewed on Sep 17, 2024
Our trip to Scotland was a great experience. With the assistance of Stephen, we were able to see all parts of the Scottish highlands , hiking many beautiful trails hiking over 113 miles, having wonderful meals, and first class accommodations each night. In particular I want to mention the Geographer restaurant in Ft William which was the best meal of the week, and Mahmoud in Liverpool at The Hard Day's Night Hotel for his exceptional service. The airport shuttles were excellent, the car... Read more

Our trip to Scotland was a great experience. With the assistance of Stephen, we were able to see all parts of the Scottish highlands , hiking many beautiful trails hiking over 113 miles, having wonderful meals, and first class accommodations each night. In particular I want to mention the Geographer restaurant in Ft William which was the best meal of the week, and Mahmoud in Liverpool at The Hard Day's Night Hotel for his exceptional service. The airport shuttles were excellent, the car rental was excellent, really everything went as planned and we had a wonderful trip. I will certainly be looking to use KimKim again if/when I plan my next trip to Scotland or other locations they service. Thanks Stephen for all you assistance in making this a trip to remember for a lifetime.

Hotel Reviews
The Garrison Hotel
Fort William

Good hotel with great location. Lacked a little of the authenticity of some of the other hotels, but overall a great experience.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Colessio
Stirling

Great hotel, great location, authenticity was very good, staff were very friendly.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hard Days Night Hotel
Liverpool

Very nice property in the heart of the city, with exceptional staff and perfect location to walk to dinner and shops.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
No.32 Hotel
Edinburgh

Wonderful staff, but no lift so luggage could be difficult to carry to your room.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Malmaison Aberdeen
Aberdeen

Nice hotel, but nothing special and didn't have a lift, so luggage was an issue and finding their parking lot was a little tricky. Television remote didn't work and staff was of no assistance.

Authenticity & Character
Location
Staff
Just not very attentive to our needs
Cleanliness & Comfort
Cairngorm Hotel
Aviemore

Very attentive staff and very old Scottish feel to the hotel, but again didn't have a lift for luggage. Hotel restaurant was excellent.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
River Ness Hotel, a member of Radisson Individuals
Inverness

Great hotel, helpful staff, perfect location. Parking was very limited, but we were lucky to get street parking each day. Overall one of the best hotels we stayed at.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Skeabost House Hotel
Portree

A little off the beaten path, but and excellent property and the hotel staff were excellent.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Edinburgh Castle Tickets
Edinburgh Castle Tickets
Edinburgh

Great experience, beautiful place, pretty crowded. More beautiful from the outside.

Quality of Experience
Guides, Drivers and Staff
Transport
Stirling Castle Tickets
Stirling Castle Tickets
Scotland
Quality of Experience
Guides, Drivers and Staff
Transport
There was not transportation
1 Hour Cruise on the Loch Ness from Fort Augustus - Daily Cruise
1 Hour Cruise on the Loch Ness from Fort Augustus - Daily Cruise
Scotland

Fun short cruise. The crew and narrator was wonderful, but the cruise was so short it really didn't get great views of the Loch. It was fun, but nothing special.

Quality of Experience
Guides, Drivers and Staff
The cruise narrator was wonderful
Transport
Nice boat
The Beatles Story
The Beatles Story
Liverpool

Fun and informative and brought back many great memories

Quality of Experience
Guides, Drivers and Staff
No real guides or staff to deal with other than entering the building
Transport
No transportation
Local specialist: Stephen Molloy
Stephen
Stephen Molloy
Local specialist in Dorset and Lyon | Replied on Sep 23, 2024

Dear Robert

Thank you for this glowing 5-star review. We are a team who really love detailed feedback (I love when you name drop first names of guides!) so we can hear that we are on the right course. We will be happy to help out again in Scotland, should your next trip come back on the radar!

Thank you for choosing us as your trusted tour operator in the UK and Europe. It's a pleasure to do this job :)

Sincerely,
Stephen Molloy

Andrea was very attentive! Enzo was wonderfu...
Italy | Sep 8 - Sep 15, 2024

R
RICHARD B.
Newark, NJ | Reviewed on Sep 17, 2024

Giulia was very attentive! Enzo was wonderful!

Local specialist: Andrea Gambino
Andrea
Andrea Gambino
Local specialist in Turin, Italy | Replied on Sep 18, 2024

Thank you Richard!

A well planned and great trip!
Germany | Aug 23 - Aug 31, 2024

Bethany
Bethany F.
Seattle, WA | Reviewed on Sep 17, 2024
Margaux did a great job of listening to what we wanted to do/see and fitting that into our trip. All our accommodations and reservations were what we expected. She provided a detailed itinerary and met with us twice to answer questions. If I travel to Germany or the surrounding area again, I’d definitely work with Margaux to plan my trip. Read more

Margaux did a great job of listening to what we wanted to do/see and fitting that into our trip. All our accommodations and reservations were what we expected. She provided a detailed itinerary and met with us twice to answer questions. If I travel to Germany or the surrounding area again, I’d definitely work with Margaux to plan my trip.

Hotel Review
Mirabell by Maier Privathotels
Munich

Everyone was friendly and the breakfast was good but there was a lot of street noise until very late.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Very clean but lots of street noise.
Local specialist: Margaux Alix
Margaux
Margaux Alix
Local specialist in Villefranche sur Saône | Replied on Sep 18, 2024

Thank you very much, Bethany! It was so great to have you and Mara in Germany. I'm glad to hear you loved your trip to Germany!
We'll be happy to welcome you again and help you build your wonderful trip to Germany, France, or Switzerland!

Thanks again for your trust in Kimkim and our local team.
I wish you all the best,
Margaux

The tour guides, hotel managers, and drivers ...
Italy | Sep 7 - Sep 15, 2024

Mallerie
Mallerie B.
Los Angeles, CA | Reviewed on Sep 17, 2024
The tour guides, hotel managers, and drivers were all so accommodating and welcoming. The trip went so smoothly, and everything we did was awesome. Thank you so much! Read more

The tour guides, hotel managers, and drivers were all so accommodating and welcoming. The trip went so smoothly, and everything we did was awesome. Thank you so much!

Hotel Reviews
Altar Suites Athens
Athens

The hotel manager was so kind and welcoming. It was very clean and beautiful. The location was amazing with gorgeous views of the Acropilis and easy walks to many nearby restaurants and shops.

Authenticity & Character
Location
so close to the Acropilis, bars, restaurants, shops, etc.
Staff
Cleanliness & Comfort
We even had robes and slippers!
Seven Suites
Imerovigli

The infinity pool was so beautiful, the staff were very nice, and the room was very clean.

Authenticity & Character
Location
The location is kind of in the middle between Thira and Ouia which cost about 40-50 Euro each way
Staff
We got an amazing breakfast delivered to our room
Cleanliness & Comfort
Villa Konstantin
Mykonos
Authenticity & Character
The views were absolutely stunning for sunset, and the cats who live there were so friendly and cute.
Location
It's such a short walk down the hill to Mykonos town, and a short walk up the road to a market.
Staff
The staff were so nice, remembering our names, giving us poolside service, and helping us get transportation!
Cleanliness & Comfort
Every day our room was cleaned
Activity Reviews
Good morning in Athens Welcome Tour
Good morning in Athens Welcome Tour
Athens

The sites we went to and the lake were great! I just wish I had been more prepared for the day and knew what to have in my carry on bag, especially for the lake. And I wish the driver had been more talkative and had explained where he was taking us.

Quality of Experience
Guides, Drivers and Staff
The driver didn't seem interested in chatting with us and was difficult to coordinate with. He dropped us off somewhere and said call me when you're ready to be picked up. But didn't give us a way to contact him, and didn't explain to us where he was dropping us off or what we should bring with us from our luggage.
Transport
Acropolis and Ancient Greek Mythology Tour
Acropolis and Ancient Greek Mythology Tour
Athens
Quality of Experience
Guides, Drivers and Staff
Transport
Luxury Catamaran Cruise around Santorini
Luxury Catamaran Cruise around Santorini
Santorini
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Sailing Escape to Rhenia island
Sailing Escape to Rhenia island
Mykonos

We had an amazing time, this was a very relaxing and family friendly boat trip. The snorkeling was quite underwhelming, but we swam and used the SUP anyway. The views were gorgeous and the water was crystal clear.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Eirini Daouka
Eirini
Eirini Daouka
Local specialist in Greece | Replied on Sep 18, 2024

Dear Mallerie,

Thank you so much for your wonderful review and kind words. We're thrilled to hear that you enjoyed your trip to Greece overall and created lasting memories. It's great to know that your experience was smooth, as we take pride in making every effort to ensure a seamless journey for our travelers.
If you ever wish to return, we will be more that happy to assist you and create another unforgettable trip!
Warm regards,
Eirini

Daniela and Robi, our Croatia team,
Croatia | Sep 3 - Sep 15, 2024

S
sharon a.
Canada | Reviewed on Sep 16, 2024

Daniela and Robi, our Croatia team, were amazing: knowledgable , flexible, put together a great package for us, geared to our preferences, in touch often with great suggestions and we felt supported and well cared for. All transfers, accommodations were organized and smooth. Helped when we needed modifications ( weather related).
Great combination of traveling on our own and having things organized for us!

Local specialist: Daniela Pinčević
Daniela
Daniela Pinčević
Local specialist in Croatia | Replied on Sep 20, 2024

Dear Sharon,

thank you very much for your kind words, much appreciated!
Happy to hear that all went smoothly and thank you for your trust!
We hope you went home with nice memories.
Many regards from Croatia!
Best,
Daniela and Robi

First time success!
Italy | Aug 24 - Sep 9, 2024

E
esequiel r.
Los Angeles, CA | Reviewed on Sep 16, 2024
Our first trip booked with KimKim was an absolute success. Francesco was our specialists and accommodated our trip that best fit our needs. I would highly recommend KimKim if you are planning a trip that may be a new or revisited destination. Read more

Our first trip booked with KimKim was an absolute success. Francesco was our specialists and accommodated our trip that best fit our needs. I would highly recommend KimKim if you are planning a trip that may be a new or revisited destination.

Activity Review
Colosseum, Roman Forums and Palatine Hill
Colosseum, Roman Forums and Palatine Hill
Rome

We had the pleasure of having Alex as our tour guide. I would highly recommend this tour and asking for him. He made this experience amazing!

Quality of Experience
Guides, Drivers and Staff
Alex
Local specialist: Francesco Ferraiuolo
Francesco
Francesco Ferraiuolo
Local specialist in Rome | Replied on Sep 17, 2024

Ciao Esequiel,

Thank you so very much for your kind words and your review, It means a lot to us that you had an amazing time and that all the elements of the trip turned out to be perfect!
It has been a pleasure working with you on planning this amazing trip to Italy! 😊

Wishing you all the best and hope to plan another trip for you in the future!
Kind regards and safe travels,
Francesco

Incredible 10 day trip to Morocco
Morocco | Sep 7 - Sep 14, 2024

D
Devon P.
Chicago, IL | Reviewed on Sep 16, 2024
Incredible 10 day trip to Morocco. Despite some unexpected and unavoidable natural occurrences (extreme flooding), our driver Samir Gemmaoui and Ali were attentive and solved problems on the fly to make sure we felt safe and accommodated. From the start, Ali helped us curate an itinerary that worked within our budget and timeline - quick to respond and helpful with recommendations. Throughout our journey, our driver Samir truly made our experience unforgettable. He was respectful, kind,... Read more

Incredible 10 day trip to Morocco. Despite some unexpected and unavoidable natural occurrences (extreme flooding), our driver Samir Gemmaoui and Ali were attentive and solved problems on the fly to make sure we felt safe and accommodated. From the start, Ali helped us curate an itinerary that worked within our budget and timeline - quick to respond and helpful with recommendations. Throughout our journey, our driver Samir truly made our experience unforgettable. He was respectful, kind, punctual and made us feel as if we were on a journey with a friend showing us their country. Could not have had a better experience with Samir.

We particularly had a nice time visiting Fes on a guided tour with Sharif. Our Riad was spectacular and a one of kind experience.

Activity Review
Guided Tour of Fez Medina
Guided Tour of Fez Medina
Fes

Sharif was an incredible tour guide, giving us a unique and warm experience throughout the medina.

Local specialist: Ali Moujane
Ali
Ali Moujane
Local specialist in Atlas Mountains | Replied on Sep 17, 2024
Hi Devon, Thank you so much for your kind words! I'm glad to hear that you had an incredible 10-day trip to Morocco, even in the face of unexpected challenges. It was a pleasure to help curate an itinerary that met your needs, and I'm glad to know that Samir and I were able to ensure your safety and comfort throughout your journey. I'm especially pleased to hear that Samir made such a positive impact on your experience. He truly embodies the spirit of Moroccan hospitality, and it sounds... Read more

Hi Devon,

Thank you so much for your kind words! I'm glad to hear that you had an incredible 10-day trip to Morocco, even in the face of unexpected challenges. It was a pleasure to help curate an itinerary that met your needs, and I'm glad to know that Samir and I were able to ensure your safety and comfort throughout your journey.

I'm especially pleased to hear that Samir made such a positive impact on your experience. He truly embodies the spirit of Moroccan hospitality, and it sounds like you formed a great connection during your travels. I'm also glad you enjoyed your guided tour of Fes with Sharif and that your Riad exceeded your expectations.

Thank you for choosing us for your Moroccan adventure, and I hope to welcome you back in the future!

Best Wishes,
Ali

Best tour team EVER
France | Aug 27 - Sep 9, 2024

Robert
Robert V.
Atlanta, GA | Reviewed on Sep 16, 2024
Margaux laid out everything we asked for and more. She was fantastic to work with and we had the trip of a lifetime.
Margaux was always available during the planning and the trip. Her colleague Amandine was available if Margaux was not. I could not be happier with the service we received.
My wife became ill during the last leg of our tour, I could not have made it without the Kimkim team, they helped save my wife’s life. No joke
Read more

Margaux laid out everything we asked for and more. She was fantastic to work with and we had the trip of a lifetime.
Margaux was always available during the planning and the trip. Her colleague Amandine was available if Margaux was not. I could not be happier with the service we received.
My wife became ill during the last leg of our tour, I could not have made it without the Kimkim team, they helped save my wife’s life. No joke

Hotel Review
Lagrange apart'HOTEL Lyon Lumière
Lyon

I didn't quite enjoy the Lagrange apart'HOTEL. It felt more like an extended stay place for students or nurses, which was a stark contrast to the beautiful B&Bs we had been staying in. The carpets were stained, and it just didn't match the charm of our other accommodations. Plus, being right in the middle of downtown was a bit overwhelming.

Activity Review
Guided Tour of Annecy
Guided Tour of Annecy
Annecy

Annecy was absolutely beautiful. Even though my wife was feeling unwell and it was raining, we still managed to enjoy most of our walking tour. The guide was great, and the town itself is picturesque. We could have easily stayed there for several more days. It was just that charming.

Local specialist: Margaux Alix
Margaux
Margaux Alix
Local specialist in Villefranche sur Saône | Replied on Sep 18, 2024

Thank you very much, Robert.
Amandine and I are very touched by your message.
We are glad to hear you enjoyed your trip to France and we wish Vivian all the best for her recovery.
Thanks again for your trust in Kimkim and our local team.
I wish you all the best,
Margaux

Wonderful Japan!
Japan | Sep 1 - Sep 15, 2024

R
Raquel M.
Denver, CO | Reviewed on Sep 16, 2024
Had a wonderful time in Japan. Can't thank Elenor enough for a very thoughtful plan and for the extra support while on the trip.
Both our guides in Tokyo (Yumi) and Kyoto (Yuki) were delightful and very knowledgeable. Nara was a highlight as we loved the temples and the deer.
Read more

Had a wonderful time in Japan. Can't thank Elenor enough for a very thoughtful plan and for the extra support while on the trip.
Both our guides in Tokyo (Yumi) and Kyoto (Yuki) were delightful and very knowledgeable. Nara was a highlight as we loved the temples and the deer.

Hotel Review
Cross Hotel Kyoto
Kyoto

Spacious and nice room in great location

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Eleanor Chen
Eleanor
Eleanor Chen
Local specialist in Japan and China | Replied on Sep 17, 2024

Hi Raquel,

Hope you are doing great and thank you for all the kind words!

Your positive feedback makes my day even more lovely :) I'm sure Yumi & Yuki will be thrilled to hear your compliment, and it's so great that Japan, especially Nara, could offer you a wonderful time!

Looking forward to helping you with an unforgettable trip to Japan again to discover more about this beautiful country!

Have a nice day,
Eleanor

My wife and I were looking to visit Portugal ...
Portugal | Sep 1 - Sep 4, 2024

Jason
Jason S.
San Marcos, CA | Reviewed on Sep 16, 2024
My wife and I were looking to visit Portugal for the first time as a pre-trip before spending a week in Greece. Joao was incredibly helpful in capturing our wants and needs and incorporating everything into a wonderful experience in Portugal. His hotel bookings were perfectly aligned with our wants, and the detailed planning for our day trips were amazing. I would highly recommend kimkim to anyone looking to book a wonderful travel experience. I will use them again in the future for sure. Read more

My wife and I were looking to visit Portugal for the first time as a pre-trip before spending a week in Greece. Joao was incredibly helpful in capturing our wants and needs and incorporating everything into a wonderful experience in Portugal. His hotel bookings were perfectly aligned with our wants, and the detailed planning for our day trips were amazing. I would highly recommend kimkim to anyone looking to book a wonderful travel experience. I will use them again in the future for sure.

Hotel Reviews
Hotel Lisboa Plaza
Lisbon

Great location and great staff. Rooms were efficient and exactly what we were looking for.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Baia
Cascais

Excellent location is Cascais. Wonderful and helpful staff with very nice and clean accommodations.

Authenticity & Character
Location
Perfectly located to walk all around Cascais with great views of the ocean.
Staff
Cleanliness & Comfort
Local specialist: João Daniel
João
João Daniel
Local specialist in Lisbon | Replied on Sep 16, 2024

Thanks so much Jason. You're too kind!

Our trip to Portugal was wonderful.
Portugal | Aug 27 - Sep 4, 2024

V
Vern V.
Los Angeles, CA | Reviewed on Sep 16, 2024
Our trip to Portugal was wonderful. We worked with Tiago from Kimkim in planning and booking our trip. Tiago was terrific to work with. We exchanged numerous texts and also had a couple of phone calls with Tiago, and he listened to our interests and he made several suggestions in planning our very memorable trip. We flew into Porto and the next day we had a half day guided tour with Manual. Manual was really great. He was very knowledgeable about the area and really fun to be with. We... Read more

Our trip to Portugal was wonderful. We worked with Tiago from Kimkim in planning and booking our trip. Tiago was terrific to work with. We exchanged numerous texts and also had a couple of phone calls with Tiago, and he listened to our interests and he made several suggestions in planning our very memorable trip. We flew into Porto and the next day we had a half day guided tour with Manual. Manual was really great. He was very knowledgeable about the area and really fun to be with. We then drove from Porto to Lisbon and made a few stops along the way that Tiago suggested. In Lisbon, we had a two guided tours wit Joao. The first day Joao showed us the many sites within Lisbon. The second day he showed us around the many interesting sites outside of Lisbon. Joao was really great and made sure we hit on all of our interests. After two days with Joao, we felt like we made a new friend. We then drove to Lagos and toured around the Algarve. The Algarve was beautiful and our only regret was we needed more time in Lagos to enjoy and relax on one of the many beaches, Every aspect of our trip went off without any issues from our pick up at the airport, connecting with our guides, our hotel reservations and our car rentals. Tiago was available anytime we had a question or issue and he followed up with us several times to make sure our trip was going well . We would definitely work wit Tiago again if we make another trip to Portugal.

Local specialist: Tiago Filipe
Tiago
Tiago Filipe
Local specialist in Lisbon | Replied on Sep 16, 2024

Dear Vern,

Thank you so much for your words!

It was a true pleasure working with you and Chris and I feel happy to understand that the trip lived up to your expectations!

I'll share your words with Manuel and I already did it with João who, besides saying hi, says that he too feels that he has now friends in Denver.

I wish you all the best and feel free to reach out to me through the platform or through Whatsapp whenever you like! I'll do the same!!

Best,

Tiago

Veronika was amazing.
Iceland | Aug 23 - Sep 7, 2024

Kristy
Kristy E.
Dallas, TX | Reviewed on Sep 16, 2024
Veronika was amazing. She wasn't just available prior to the trip but she answered promptly when we needed help and advice as some of our flights and travel plans had issues. We were always impressed with her availability and smooth ability to shift plans for us. Read more

Veronika was amazing. She wasn't just available prior to the trip but she answered promptly when we needed help and advice as some of our flights and travel plans had issues. We were always impressed with her availability and smooth ability to shift plans for us.

Activity Reviews
Seaside Horse Ride
Seaside Horse Ride
Iceland
Quality of Experience
Guides, Drivers and Staff
Transport
 Iceberg Ballet at Ilulissat Icefjord — A Close Encounter by Boat
Iceberg Ballet at Ilulissat Icefjord — A Close Encounter by Boat
Ilulissat
Quality of Experience
Guides, Drivers and Staff
Transport
Lunar Landscapes & Healing Waters – Blue Lagoon Immersion
Lunar Landscapes & Healing Waters – Blue Lagoon Immersion
Iceland

Don't miss this experience!

Quality of Experience
Guides, Drivers and Staff
Local specialist: Veronika Turskytė
Veronika
Veronika Turskytė
Local specialist in Iceland | Replied on Sep 16, 2024

Dear Kristy,

Thank you so much for your kind review :) It was a pleasure to help you out and I'm glad you have enjoyed your trip even with those hiccups!

Best,
Veronika

Austria & Germany
Austria | Sep 2 - Sep 12, 2024

Karen
Karen C.
Sarasota, FL | Reviewed on Sep 16, 2024
When we started the thoughts of going to Austria I reached out to a company ( KimKim) that I never heard of. It took us awhile to finally say yes we’re using this company. Tomaz was very patient with me while we made our decision to use them. Once we made the decision Tomaz was wonderful picking out places to see and places to stay at. We had 4 of us that were traveling. . We flew into Vienna and stayed a few days then picked up a rental car and drove to Salzburg & Hallstatt. We stayed... Read more

When we started the thoughts of going to Austria I reached out to a company ( KimKim) that I never heard of. It took us awhile to finally say yes we’re using this company. Tomaz was very patient with me while we made our decision to use them. Once we made the decision Tomaz was wonderful picking out places to see and places to stay at. We had 4 of us that were traveling. . We flew into Vienna and stayed a few days then picked up a rental car and drove to Salzburg & Hallstatt. We stayed there for a few days & on to Munich for a few more days. Tomaz was so good at giving suggestions of sites to see. We were then handed off to Zala who made the reservations for hotels and sites to see. She did a great job of putting together the times, directions to the places and all the tickets. Directions were easy to follow and we never felt lost. Every thing we saw was amazing. She was always responsive to my emails that I sent her frequently throughout the trip. The only complaints we had were the hotels. While they were in great locations and nice places to stay they were not our idea of 5 star as we requested. Rooms were small and only queen size beds. My suggestion would be to throughly review your documents on the hotels. We had to upgrade in Vienna, at our expense. And in Munich they had king size beds but our agent did not book this. The hotel was fully booked so we could not get an up grade. Our room was so small and no mirror in the room, not even a chair to sit on the do my hair or makeup. Our friends who traveled with us got a larger room. Still only a queen size bed. Both the men in our group were over 6”. So check your reservation’s thoroughly. We would give this company a 5star. But go over your itinerary really closely because we probably could have had things done differently with the hotels. Thank KimKim for a wonderful vacation.

Hotel Reviews
Hotel Sans Souci Wien
Vienna

Super terrific hotel. Beautiful place and great location. The staff was always eager to help in any way they could. The man who helped us the first day with our luggage was visible through out our stay. Always eager to please and help. . The restaurant was wonderful. We mostly ate there because the food was spectacular.

Authenticity & Character
It was a very lovely place all around.
Location
Easy to walk to everything.
Staff
The bell hop. The desk crew. The restaurant staff.
Cleanliness & Comfort
Super immaculate.
LOUIS Hotel
München

The location was the best of this hotel. Outstanding complimentary breakfasts. Rooms were very small and not accommodating for luggage placement or dressing and makeup area.

Authenticity & Character
Larger rooms
Location
Walk out the hotel and there is a fresh market everyday. City center is right there.
Staff
Average
Cleanliness & Comfort
Larger room. Make up area, mirror.
Activity Reviews
Guided Tour of the Historic Center of Vienna
Guided Tour of the Historic Center of Vienna
Vienna

Maria was a wonderful guide. She knows her Vienna.

Quality of Experience
My special place was the Spanish Riding School
Guides, Drivers and Staff
Maria who did the walking tour
Spanish riding school performance
Spanish riding school performance
Vienna

We had front row seats and watched as these beautiful horses and riders went thru their paces. The school is in the middle of the city. My favorite thing to see.

Quality of Experience
Both horses and riders
Guided private walking tour of Hallstatt
Guided private walking tour of Hallstatt
Austria

Our guide Lisa was so sweet and gave us a wonderful tour of this quaint place.

Quality of Experience
Such a beautiful place nestled between the mountains.
Guides, Drivers and Staff
Lisa was a delight.
Hallstatt Salt Mine
Hallstatt Salt Mine
Austria

To think they found this mine high in the mountains all those years ago. Very interesting how they mined the salt. It’s a terrific ride up the funicular and see the view from up there. Our guide was informative and our group was not too large.

Quality of Experience
A must see place.
Guides, Drivers and Staff
She really knew the history of the mines and guided us thru easily
Transport
Riding up the funicular beautiful
Castle with fortress above Salzburg
Castle with fortress above Salzburg
Salzburg

Lots of things to see in this castle on the mountain. Great views of the city.

Quality of Experience
Zwölftenhorn Cable car St. Gilgen
Zwölftenhorn Cable car St. Gilgen
Salzburg

Beautiful exhilarating walk once you ride up the cable car. OMG the views are spectacular. Watching all the hang gliders jump off the top was exciting. It was a Sunday morning and there was a special religious service on the very top. Everyone was dressed in tradition dress.

Quality of Experience
Unbelievable place to see. I could live there.
Hellbrun Palace
Hellbrun Palace
Salzburg

It’s a very special place. Lots of unexpected shooting water. The king had a terrific sense of humor. All the features are still working. The sculptures are so unique. We had a rainy day but brought an umbrella. Once in the castle you were high and dry. Lots of things to see and hear about. We used the whisper to take a tour.

Quality of Experience
All the quirky fountains.
Guides, Drivers and Staff
Everyone had a smile on there faces and happy you came.
Local specialist: Tomaz Martinek
Tomaz
Tomaz Martinek
Local specialist in Slovenia | Replied on Sep 17, 2024

Hi Karen, Thank you for your thoughtful review! We're delighted you had a wonderful trip exploring Austria and Germany. Your feedback is valuable and we're glad you enjoyed your journey. Thank you for choosing KimKim, and we hope to help plan another fantastic trip for you soon!

Need to see Croatia and Slovenia? Call Tarun.
Slovenia | Sep 9 - Sep 15, 2024

Ken
Ken R.
Evans, CO | Reviewed on Sep 16, 2024
Our trip was amazing. The sights were unexpected. The water reminded us of the Caribbean. There was always some sight to see. The Diocletian Palace and the Castle (Grad) of Dubrovnik were highlights, especially if you are a Game of Thrones fan. Plitvice Lakes is a must see. The weather didn't cooperate, but it didn't dampen the experience only our clothes. Spending time in Ljubljana was worthwhile. It is a small city but is worth at least two days to see the sites. It is also is a good jump... Read more

Our trip was amazing. The sights were unexpected. The water reminded us of the Caribbean. There was always some sight to see. The Diocletian Palace and the Castle (Grad) of Dubrovnik were highlights, especially if you are a Game of Thrones fan. Plitvice Lakes is a must see. The weather didn't cooperate, but it didn't dampen the experience only our clothes. Spending time in Ljubljana was worthwhile. It is a small city but is worth at least two days to see the sites. It is also is a good jump off point for a trip. When you travel with Tarun, you are traveling with a movie star (check the opening scene of The Union). He is also on the Slovenian cricket team. So, you know he has stories to tell while you on the road between sites. He showed us the Logar Valley which was spectacular and wasn't on our radar as a place to see. I can recommend Tarun without reservation.

Local specialist: Tarun Sharma

Fantastic time in Morocco!
Morocco | Sep 4 - Sep 12, 2024

Ruchi
Ruchi K.
Portland, OR | Reviewed on Sep 16, 2024
Not one day has gone by since the end of our trip without some reminiscing of our time in Morocco. We cherished every part of our experience in the country, and cannot wait to return and explore the rest of it. All of our guides were friendly, but our driver, Mouad, who was with us through the entire 10 days, was a standout as an extremely personable and helpful guide. Read more

Not one day has gone by since the end of our trip without some reminiscing of our time in Morocco. We cherished every part of our experience in the country, and cannot wait to return and explore the rest of it. All of our guides were friendly, but our driver, Mouad, who was with us through the entire 10 days, was a standout as an extremely personable and helpful guide.

Hotel Reviews
Riad Kheirredine
Marrakech

Warm service, perfect location, beautiful, and very comfortable

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Lma Lodge
Skoura
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Just removing one star as there were some minor spots on the bedsheet that should have been noticed when making the beds
Riad Laaroussa
Fez medina
Authenticity & Character
Location
Staff
Cleanliness & Comfort
La Fiermontina ocean larache
Larrache

This is a beautiful hotel in a pristine, untouched location. I just hope that the profits going to the hotel are being integrated in amplifying and uplifting the local communities as well.

Authenticity & Character
This is a very modern hotel, so it lacks some character - however the setting more than makes up for it.
Location
Staff
The staff were all very kind and friendly! There are some service issues (lack of proper road paving, timeliness, spa could have been more relaxing) but with some additional training and practice, these could be ironed out.
Cleanliness & Comfort
The beds were extremely comfortable - just removing one star as there were some minor spots on the bedsheet that should have been noticed when making the beds.
Activity Reviews
Marrakech Food Tour
Marrakech Food Tour
Marrakesh

A great way to start of our tour of Marrakech with real local flavors. The only downside is that we were full by the end of it and weren't able to try everything! Perhaps if we had gone at a slightly slower pace we would have had time to digest.

Quality of Experience
Food
Some of the best harira soup we had on the trip. The mechoui was a little tough and had limited meat.
Guides, Drivers and Staff
Private Tour of Marrakech, the "Red City"
Private Tour of Marrakech, the "Red City"
Marrakesh

We had a great time with Hakim! Perhaps for future travelers it might be helpful to ask what is most interesting for them to personalize a little more (e.g. we might have liked to spend a little more time in the souks).

Cooking Class La Maison Arabe Marrakech 10 AM session.
Cooking Class La Maison Arabe Marrakech 10 AM session.
Marrakesh
  Hammam  Spa  & Massage in La Masion Arabe at  3 pm.
Hammam Spa & Massage in La Masion Arabe at 3 pm.
Marrakesh

Massages were divine! The hammam experience itself felt a little bit rushed - like an assembly line with 2 attendants and 3 of us. Also, they were a little rough with our skin. However, we had a great time overall.

Camel trek to your  luxury camp
Camel trek to your luxury camp
Merzouga

One of the highlights of the trip!

Private Quad Bike Ride in Merzouga Sahara Desert.
Private Quad Bike Ride in Merzouga Sahara Desert.
Merzouga

Only feedback we would give is to have the guide check in with the travelers to make sure all is good / have a little bit of fun as opposed to just driving continuously in a line for the entire time.

Merzouga Area  Desert  advanture
Merzouga Area Desert advanture
Merzouga

Because of the floods we had to cut this entire experience short and also didn't have the chance to stay in the camp we had originally booked. We loved our experience in the desert, but are on the fence about recommending Oasis Luxury Camp. There were some cleanliness issues (toilet seemed used when we arrived) and the food was not the best. However, it is hard to give an accurate assessment considering the heavy rains the entire area experienced.

Local specialist: Majid Mrabti
Majid
Majid Mrabti
Local specialist in Morocco & France | Replied on Sep 16, 2024

Hi Ruchi,
Thank you so much for your great review. It sounds like you had an unforgettable experience in Morocco! The country's rich culture, stunning landscapes, and warm hospitality leave a lasting impression. Mouad must have made your journey special by being a helpful and personable guide. It's amazing how the connections the Moroccan Sun Team forms during travels can enhance your entire experience.
We look forward to welcoming you back to Morocco in the future to experience more of Morocco's natural wonders, warmth, and hospitality! In the meantime, keep in touch!!
Best wishes,
Majid

All of our guides were top notch. Very knowle...
Greece | Sep 5 - Sep 15, 2024

Cindi
Cindi N.
Chicago, IL | Reviewed on Sep 16, 2024

All of our guides were top notch. Very knowledgeable and very kind and gracious. We loved them all. Apollo and Labrina were magnificent as were the guides for our wine tasting tour in Athens but I can’t remember their names. By the end of the tours we became good friends with all and enjoyed very meaningful conversations getting to know about each other and the country of Greece as well as sharing our about our country. Having private tours are priceless

Local specialist: Angela (Angeliki) Giannioti
Angela (Angeliki)
Angela (Angeliki) Giannioti
Local specialist in Greece | Replied on Sep 22, 2024

Yeia sou Cindi,

I am super happy to know that you enjoyed your time here in Greece with us, made friends, learned more about our country, and shared valuable moments!

We would love to see coming back soon and show you more amazing places in Greece. 😀

Take care and safe travels!

Our best,
Your friends in Greece - Angela & the GA Trips team

Namibia, Botswana & Zimbabwe.
Namibia | Aug 25 - Sep 13, 2024

C
Charles D.
United Kingdom | Reviewed on Sep 16, 2024

Recently returned from an amazing adventure to Namibia, Botswana & Zimbabwe which was meticulously organised by Lize at KimKim who was brilliant. Always helpful and responsive throughout the trip, would not hesiate to recommend her if you are planning a trip to Africa. Thank you Lize!

Local specialist: Lize Enderstein
Lize
Lize Enderstein
Local specialist in Cape Town, South Africa | Replied on Sep 16, 2024

Hi Charles,
Thank you for your review and recommendation, I appreciate it.
Great to hear that you enjoyed your trip to Namibia, Botswana and Zimbabwe.
I hope to hear from you again should you wish to return to Southern Africa.
Take care and all the best, Lize

Our agent Jessica has been so efficient and p...
South Korea | Aug 30 - Sep 9, 2024

Bao Phuong
Bao Phuong L.
Canada | Reviewed on Sep 16, 2024
Our agent Jessica has been so efficient and professional during our trip. She keeps in touch with us daily and has made our trip flawless and worried free. Thank you Jessica
Our guide in Seoul is very knowledgeable and professional.
Our best guide is Mr Jade Kim , he is very knowledgeable, professional but same time very friendly, he makes our trip so enjoyable, especially when he introduces us to his favorite lunch spots . We love so much tofu restaurant that we still talking about it on...
Read more

Our agent Jessica has been so efficient and professional during our trip. She keeps in touch with us daily and has made our trip flawless and worried free. Thank you Jessica
Our guide in Seoul is very knowledgeable and professional.
Our best guide is Mr Jade Kim , he is very knowledgeable, professional but same time very friendly, he makes our trip so enjoyable, especially when he introduces us to his favorite lunch spots . We love so much tofu restaurant that we still talking about it on our way home , not counting the fish market . Thank you so much Mr Kim .
Ms Suzie in jeju island is so nice that we have adopted her as our younger sister!
Thank you so much for choices of guides.

Hotel Reviews
Hotel 28 Myeongdong
Seoul

Best for location , service , room cleanliness and confort Breakfast is a bit poor in choices.

Authenticity & Character
Location
Staff
Best staff , friendly, caring , professional
Cleanliness & Comfort
Modern nice room , mattress so comfortable
Lahan Select Gyeongju
Gyeongju

Great hotel ,amazing choices for breakfast Comfortable room , huge hotel

Authenticity & Character
Location
Staff
Cleanliness & Comfort
SIGNIEL BUSAN
Busan

Best hotel of whole trip

Authenticity & Character
Huge modern hotel , but still manage to make us feel comfortable and homey . We have access lounge, as extra which is absolutely amazing after a long day . We have tried also infinite pool , amazing .
Location
Amazing location , right on beach
Staff
Very professional and helpful
Cleanliness & Comfort
Room is very clean and well situated , we have corner room with view on beach and city . The best !!!
Lotte City Hotel Jeju
Jeju

Not very update hotel

Authenticity & Character
Room is old looking, some furniture is falling apart
Location
Very good location , walking distance to shops and restaurants
Staff
Professional but old staff
Cleanliness & Comfort
Activity Reviews
Half Day Seoul City Tour with Gyeongbokgung Palace and Bukchon Hanok Village
Half Day Seoul City Tour with Gyeongbokgung Palace and Bukchon Hanok Village
Seoul
Quality of Experience
Guides, Drivers and Staff
Transport
Full Day Suwon and Yongin Tour From Seoul
Full Day Suwon and Yongin Tour From Seoul
Seoul

We can skip Suwon

Quality of Experience
Guides, Drivers and Staff
Transport
Half Day Gyeongju National Museum and Tumuli Park Tour with Night View
Half Day Gyeongju National Museum and Tumuli Park Tour with Night View
Gyeongju

Good experience, museum interesting, tumuli tour surprising

Quality of Experience
Guides, Drivers and Staff
Transport
Half Day Bulguksa and Seokguram Grotto Tour
Half Day Bulguksa and Seokguram Grotto Tour
Gyeongju

Great visit

Quality of Experience
Guides, Drivers and Staff
Transport
 Gamcheon Village, BIFF Square and Jagalchi Market
Gamcheon Village, BIFF Square and Jagalchi Market
Busan

Good visit , interesting visit of old busan , jagalchi market for lunch is a must

Quality of Experience
Guides, Drivers and Staff
Transport
Half Day Busan City Tour with Haedong Yonggungsa Temple
Busan

Busan is general great to visit , so many things to do and see

Quality of Experience
Guides, Drivers and Staff
Transport
Half Day Hyeopjae Beach, Spirited Garden and Green Tea Plantation Tour and Arte Museum
Half Day Hyeopjae Beach, Spirited Garden and Green Tea Plantation Tour and Arte Museum
Jeju Island

Visit of beach , spirited garden , Arte museum is great Can skip green tea plantation tour for us,

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Jessica Wang
Jessica
Jessica Wang
Local specialist in South Korea | Replied on Sep 23, 2024
Dear Bao, Hope you are doing fantastic. Thank you so much for your wonderful feedback! We are thrilled to hear that you are satisfied with my efficient and professional support throughout your trip. It’s also great to know that Mr. Jade Kim made a significant impact on your trip with his knowledge and friendly demeanor. We’re delighted that you enjoyed the tofu restaurant and the fish market—those are indeed memorable experiences.It is so happy to hear that Ms. Suzie in Jeju Island made... Read more

Dear Bao,

Hope you are doing fantastic.

Thank you so much for your wonderful feedback! We are thrilled to hear that you are satisfied with my efficient and professional support throughout your trip.

It’s also great to know that Mr. Jade Kim made a significant impact on your trip with his knowledge and friendly demeanor. We’re delighted that you enjoyed the tofu restaurant and the fish market—those are indeed memorable experiences.It is so happy to hear that Ms. Suzie in Jeju Island made such a lovely impression on you.

Thank you for your kind words about our guides again. We appreciate your feedback and look forward to serving you again in the future!

Best regards,
Jessica

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