Kimkim Trip Reviews

4.8
Based on 17,419 ratings
Read 17,419 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Wonderful honeymoon in Norway! Definitely rec...
Norway | Jun 5 - Jun 11, 2023

E
Ellie B.
Truckee, CA | Reviewed on Jun 13, 2023
Wonderful honeymoon in Norway! Definitely recommend Flam and the bike ride from Myrdal. Would love to go back! Read more

Wonderful honeymoon in Norway! Definitely recommend Flam and the bike ride from Myrdal. Would love to go back!

Hotel Review
Flåmsbrygga Hotel
Flåm
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Ferry Transfers through Hardangerfjord
Ferry Transfers through Hardangerfjord
Norway
Cycling Adventure en route from Oslo via Flåm Railway
Cycling Adventure en route from Oslo via Flåm Railway
Norway
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Tricia Cantlon
Tricia
Tricia Cantlon
Local specialist in Oslo | Replied on Jun 14, 2023

So glad your trip went smoothly and you were able to enjoy a relaxing yet adventurous honeymoon! Wishing you all the best as you and your husband begin your lives together!

Norway would love to have you back :) Maybe we will meet again someday.

Thanks again Ellie!!

Top Shelf Service from Day 1!!!
Greece | May 19 - Jun 7, 2023

Geoff
Geoff B.
New Zealand | Reviewed on Jun 13, 2023
Aggeliki, one of the Kimkim Greece specialists, organized an amazing 20 day "Off the Beat Beaten Path" trip for my wife and I (from New Zealand) and another couple (our friends from Canada). This trip started in Athens and moved on to Milos, Amorgos, Naxos and Crete. We found the entire process from the planning, though to the actual trip just great. In particular:
1. Kimkim's business model is excellent. You write a description of your perfect trip and they get to work finding a...
Read more

Aggeliki, one of the Kimkim Greece specialists, organized an amazing 20 day "Off the Beat Beaten Path" trip for my wife and I (from New Zealand) and another couple (our friends from Canada). This trip started in Athens and moved on to Milos, Amorgos, Naxos and Crete.

We found the entire process from the planning, though to the actual trip just great. In particular:
1. Kimkim's business model is excellent. You write a description of your perfect trip and they get to work finding a specialist on their team to develop the trip. They do this pro-bono as nothing is paid until the trip is booked and they get a service fee as part of the total price.
2. Aggeliki really is a Greece specialist and is very well connected across the Greek travel community. The guides and hotels staff all knew and respected her.
3. She really took the time to understand what we wanted and the first proposed itinerary was very close.
4. Changes to plan once in-country were not a problem. We did some fine tuning along the way and Aggleliki was happy to manage the changes without complaint.
5. Hotels chosen were all excellent. They were smaller places and had a very nice vibe.
6. We literally had over 10 different local guides over the 3 weeks. They were all experts and very easy to spend time with. They were open minded to our on-the-fly adjustments and we had many laughs along the way.

In summary, this was a great experience and we unconditionally recommend Kimkim and Aggleliki.

Jamas!
Geoff, Alison, Rod and Donna

Hotel Review
Sweet Home Hotel
Athens

A boutique hotel with a direct view of the Acropolis. We spent 4 night in this lovely property. The rooms were fine and the bed was excellent. The breakfast each morning was amazing. A very central location for exploring Athens on foot.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Angela (Aggeliki) Giannioti
Angela (Aggeliki)
Angela (Aggeliki) Giannioti
Local specialist in Greece | Replied on Jun 22, 2023

Yeia sas, Geoff, Alison, Rod, and Donna!

I am thrilled to hear that you had a great time here in Greece and that I was able to be part of your trip and make this an amazing trip for you!
Thank you so much for your kind words.
My team and I are honestly thrilled to read your feedback and we are all looking forward to seeing you come back soon. I have so many more amazing spots to show you. :)

Until then, take care, have fun, and... Yamas!
Best,
Angela (Aggeliki)

Our trip was fantastic! It was well organized...
Japan | May 26 - Jun 6, 2023

B
Balu K.
Grapevine, TX | Reviewed on Jun 13, 2023

Our trip was fantastic! It was well organized and we were delighted by our experience. The guides were so nice and gave us a great experience. The private car drivers were great as well. Local train reservations were very well organized. This was one of the most relaxing trips we had. Thank you for all the local travel planning as well.

Local specialist: Fei He
Fei
Fei He
Local specialist in Japan | Replied on Jul 07, 2023

Hi Balu,
Thank you so much for your positive feedback and thank you for choosing our services. Working with you to plan and organize your family trip was truly a pleasure.We are grateful to have played a part in making your vacation enjoyable. We hope that your experience in Japan has left you with wonderful memories to cherish. We look forward to the opportunity to assist you again in the future.
Best regards,
Fei

It could have been better ...
France | May 1 - May 28, 2023

Khanh
Khanh V.
Henderson, NC | Reviewed on Jun 13, 2023

Simon and his team provided thorough itineraries however there is no follow up contact from them to check on us, the travelers. With minimal of 4 arrangements with local guides during our 28 day trip, we were very much on our own most of the time. It would be more informative for us to have a guide in a city. We did not expect to have ones in small town or village stays. With the amount of research that we did ourselves, at times we thought that we could have done the trip without having to go with KimKim.

Local specialist: Simon Hardy
Simon
Simon Hardy
Local specialist in Marseille, France | Replied on Jul 04, 2023

Bonjour Khanh,
Thank you very much for your feedback and detailed suggestions. I hope you could have enjoyed the itinerary I prepared along with central and comfortable accommodations! It is not always easy to include guides and activities during a self-drive of almost a month time without exceeding the budget or losing the sense of freedom and independence that characterize long-haul travels, but I take your comment into consideration for future travelers.
Kind regards,
Simon

60th Birthday Tour of France
France | May 28 - Jun 10, 2023

G
Gregory S.
Cornelius, NC | Reviewed on Jun 13, 2023

Many thanks to Kimkim and Simon for helping us to plan our two-week tour of France to celebrate my wife's 60th Birthday. The full itinerary brought in all the highlights we wanted to view and experience in a thoughtful well laid out order. The top highlight was Mont-Saint-Michel, a true wonder (although it was difficult to choose). The trip started in Paris, we then traveled to Bayeaux, in Normandy, then to the Loire Valley for Chateau tours before traveling to Avignon to experience Provance with the Roman ruins and wonderful wine. It was truly the trip of a lifetime.

Local specialist: Simon Hardy
Simon
Simon Hardy
Local specialist in Marseille, France | Replied on Jul 04, 2023

Dear Greg,
Thank you for this detailed feedback about your trip from North to South. We are always interested in hearing about your overall experience and what you thought of our services. This is important for us and the following travelers!
See you maybe another time in other French regions!
Kind regards,
Simon

Rachel did a terrific job!
Scotland | Jun 6 - Jun 12, 2023

Mark
Mark M.
Jefferson City, MO | Reviewed on Jun 13, 2023
Rachel did a terrific job making our trip purposeful and enjoyable! We can’t say enough about how good of a job she did! She had a few days to figure things out and did marvelous! Trip highlights include boat ride in Isle of Skye for wildlife watching, the Cameron House in Loch Lomond, The Old Mill Inn at Pitlochery and finally playing golf at Royal Troon! We’ll put together for convenience and so many personal touches. Thank you for the support and assistance! Read more

Rachel did a terrific job making our trip purposeful and enjoyable! We can’t say enough about how good of a job she did! She had a few days to figure things out and did marvelous! Trip highlights include boat ride in Isle of Skye for wildlife watching, the Cameron House in Loch Lomond, The Old Mill Inn at Pitlochery and finally playing golf at Royal Troon! We’ll put together for convenience and so many personal touches. Thank you for the support and assistance!

Hotel Reviews
The Old Mill Inn
Pitlochry
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Cameron House
Alexandria
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Rachel Long (deactivated)

From our earliest interview with Kim Kim, we ...
Japan | May 26 - Jun 6, 2023

Alisa
Alisa S.
Nicetown-Tioga, PA | Reviewed on Jun 13, 2023
From our earliest interview with Kim Kim, we felt heard and were accommodated throughout. We always received prompt replies to all our questions from Christine over several months of planning and while in Japan. Our accommodations were convenient, comfortable and of high quality. Our booked activities were exceptional. Our guides were knowledgeable, prompt and flexible. We wholeheartedly recommend working with Kim Kim on your next adventure. Read more

From our earliest interview with Kim Kim, we felt heard and were accommodated throughout. We always received prompt replies to all our questions from Christine over several months of planning and while in Japan. Our accommodations were convenient, comfortable and of high quality. Our booked activities were exceptional. Our guides were knowledgeable, prompt and flexible. We wholeheartedly recommend working with Kim Kim on your next adventure.

Activity Reviews
Arashiyama & Kyoto Landscape Views
Arashiyama & Kyoto Landscape Views
Kyoto

We visited in the rain but it didn’t dampen our amazement of this beautiful park.

Quality of Experience
Toyosu Fish/Tsukiji Market Food Tour
Toyosu Fish/Tsukiji Market Food Tour
Tokyo

Great sites and food! A bustling indoor/outdoor market.

Quality of Experience
Guides, Drivers and Staff
Sumo Tournament
Sumo Tournament
Tokyo

A one in a lifetime experience! Just magnificent to attend the Grand Sumo Tournament thanks to Kim Kim.

Quality of Experience
Guides, Drivers and Staff
14-Day Ordinary JR Pass
14-Day Ordinary JR Pass
Japan

This is a must for any foreign traveler. The mass transit system is pretty amazing and the JR pass provides easy access without having to figure out tickets and fares.

Quality of Experience
Local specialist: Christine Mayol
Christine
Christine Mayol
Local specialist in Tokyo | Replied on Jun 28, 2023

Hi Alisa,
Thank you so much for taking the time to leave us this amazing review, it means a lot to us! It's been great working with you for this trip. It makes us incredibly happy to know that we were able to help you to have a wonderful time in Japan.
Again, thank your for entrusting your Japan travel with us. Hope you will come back again soon!
Best regards,
Christine

40 th Wedding Anniversary Celebration in Greece!
Greece | May 28 - Jun 9, 2023

L
Laurie m.
Providence, RI | Reviewed on Jun 12, 2023
We thoroughly enjoyed the entire trip to Greece! This was a special trip for us as we were celebrating our 40 th wedding anniversary and we wanted the trip to be so special. Chris was very attentive to details and was always willing to tweak our itinerary to our liking. Chris was so kind to have a champagne anniversary toast arranged for us on the sunset dinner cruise in Santorini which made the day so special! We visited Athens, Crete, Santorini and Mykonos. Each island had its own... Read more

We thoroughly enjoyed the entire trip to Greece! This was a special trip for us as we were celebrating our 40 th wedding anniversary and we wanted the trip to be so special. Chris was very attentive to details and was always willing to tweak our itinerary to our liking. Chris was so kind to have a champagne anniversary toast arranged for us on the sunset dinner cruise in Santorini which made the day so special! We visited Athens, Crete, Santorini and Mykonos. Each island had its own character and we enjoyed all the views, cuisine, and the Greek hospitality. Chris was always checking in with us to be sure all was going well which we really appreciated. This is our second trip with KimKim and they did not disappoint! We thank Chris for his guidance and excellent recommendations throughout our stay. We now have a little Greek in our hearts and the memories are just so beautiful!

Hotel Reviews
Avra Hotel
Rafina, Attica

Staff very helpful

Authenticity & Character
Location
Nice location with cafes all around. Stores were closed as we found out it they close on Thursday afternoons and we were there on a Thursday ! The staff at desk was then able to get us a taxi that brought us back into Athens and then back to hotel so were able to do some last minute shopping.
Staff
Super nice
Cleanliness & Comfort
Porto Mykonos Hotel
Mykonos

Beautiful and peaceful away from all the busy streets and restaraunts. A short walk got us into the shopping streets and cafes.

Authenticity & Character
Beautiful grounds and view
Location
Great location and view of the harbor.
Staff
No complimentary water offered which we found odd. Seems like it should be a basic.
Cleanliness & Comfort
Caldera's Memories
Santorini

Should really give 10 stars for this hotel! The view was like heaven! Everything about this hotel was beyond excellent!

Authenticity & Character
Location
Location like no other place in the world!
Staff
Staff were so helpful and professional. Class A + for everyone !
Cleanliness & Comfort
Aquila Atlantis Hotel
Heraklion – Crete
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Elia Palatino Hotel
Chania

Amazing views and room was superb!Balcony and view of the harbor were breathtaking!

Authenticity & Character
Location
Right in the center of the the old town so great walking through all the beautiful streets.
Staff
Staff were super helpful and so kind.
Cleanliness & Comfort
Urban Frame Hotel
Athens

Little to small for us but very clean.

Authenticity & Character
Location
Great walking distance to Plaka and the Acropolis
Staff
Cleanliness & Comfort
Activity Reviews
Diamond Caldera Sunset Cruise
Diamond Caldera Sunset Cruise
Santorini

Most amazing experience ...the beauty of this was unbelievable! Chris arranged an anniversary champagne toast for us which was so meaningful and the whole boat toasted us! The sunset was incredible ! This is a must for all to do !

Quality of Experience
Food
The chef was amazing on the boat! The dinner was gourmet and the chef even shared her shrimp recipe with us !
Guides, Drivers and Staff
Transport
Anniversary Day!
Anniversary Day!
Santorini

Beautiful day ! Took Chris's recommendations for dinner in Oia. We also rented a car that day and went to a Vineyard which was a lovely experience. Hotel then got a driver for us to bring us into Oia for dinner who was wonderful and waited for us to go back to our hotel.

Quality of Experience
Guides, Drivers and Staff
Heraklion Day at Leisure
Heraklion Day at Leisure
Heraklion
Quality of Experience
Drive towards Heraklion - Short stop at Rethymno
Drive towards Heraklion - Short stop at Rethymno
Greece

Town was a great stop! We loved this stop and had a wonderful lunch there!

Quality of Experience
Guides, Drivers and Staff
Transport
Elafonissi Beach Day Trip 
Elafonissi Beach Day Trip 
Greece

Wonderful day! Driver was very kind and great ! Beach was beautiful!

Quality of Experience
Guides, Drivers and Staff
Transport
Acropolis Guided Tour
Acropolis Guided Tour
Athens

Loved this tour !

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Chris Gravas
Chris
Chris Gravas
Local specialist in Athens, Greece | Replied on Jun 13, 2023
Dear Laurie & Rich, Thank you so much for your wonderful words and thoughtful feedback regarding all aspects of your trip! It was important to me that your 40th anniversary was memorable, and I'm really glad we accomplished that together, working with you in planning this trip was a pleasure!
Thank you also for your detailed feedback on hotels, services, and tours/experiences, we will surely put it to good use on our future trips. Looking forward to planning your next adventure, to Greece...
Read more

Dear Laurie & Rich,

Thank you so much for your wonderful words and thoughtful feedback regarding all aspects of your trip! It was important to me that your 40th anniversary was memorable, and I'm really glad we accomplished that together, working with you in planning this trip was a pleasure!
Thank you also for your detailed feedback on hotels, services, and tours/experiences, we will surely put it to good use on our future trips. Looking forward to planning your next adventure, to Greece and/or Italy!

My warmest regards and best wishes to you both for an amazing rest of your summer!
Thank you,
Chris Gravas

Sicily - A land of cultural diversity and history
Italy | May 23 - Jun 7, 2023

P
Paul R.
Sun City West, AZ | Reviewed on Jun 12, 2023
Our cooking class in Palermo was excellent. Chef Michael and his assistant Melissa were fantastic. We made a wonderful meal and thoroughly enjoyed the experience. In Matera, we had a wonderful baking experience. Our guide was also delightful and created an elaborate picture of what Matera was like during its early history. In Agrigento, our guide was extremely personable and knowledgeable. With her detail to Greek history, she brought the ancient period alive. The other guides were... Read more

Our cooking class in Palermo was excellent. Chef Michael and his assistant Melissa were fantastic. We made a wonderful meal and thoroughly enjoyed the experience. In Matera, we had a wonderful baking experience. Our guide was also delightful and created an elaborate picture of what Matera was like during its early history. In Agrigento, our guide was extremely personable and knowledgeable. With her detail to Greek history, she brought the ancient period alive. The other guides were good but these were the stand outs.

We found that the guides who were born in Italy were very passionate about their country and shared their enthusiasm with us. We had one guide who was not born in Italy and while she was good, she did not have the same exuberance.
The hotels were comfortable and centrally located. The villa in Agrigento was fabulous. Instead of the fourth night in Palermo, we would have liked the extra night at the villa.
The only hotel that we did not like was in Aberobello. The staff was not friendly. The bed was hard and uncomfortable. They also did not have air-conditioning. We would have preferred staying in Matera instead of spending 2 nights in Aberobello. A half day excursion in Aberobello is more than enough.

Hotel Review
Hotel Villa Athena
Agrigento
Authenticity & Character
Just beautiful.
Location
Overlooks the Greek treasures.
Staff
Very acccomodating
Cleanliness & Comfort
The entire compound was pristine.
Local specialist: Sonia Vanzin
Sonia
Sonia Vanzin
Local specialist in Venice | Replied on Jun 13, 2023

Buongiorno Paul. Grazie mille for your punctual review. It was a pleasure assisting you during your trip to Apulia and Sicily.
Looking forward to welcoming back to Italy soon.

We loved everything about the trip!
The Netherlands | May 14 - May 24, 2023

L
Lynn S.
Levittown, PA | Reviewed on Jun 12, 2023

We loved everything about the trip!

Local specialist: Mieke Arendsen
Mieke
Mieke Arendsen
Local specialist in The Netherlands | Replied on Jun 14, 2023

Dear Lynn,
Thank you so much for placing a review and rating. It's been a pleasure organizing the trip for you and I am glad you have enjoyed!
Wishing you all the best, Mieke

Wonderful time on our trip to the Galapagos!
Galapagos Islands | May 27 - Jun 2, 2023

Janet
Janet G.
Colombia | Reviewed on Jun 12, 2023
We had a wonderful time on our trip to the Galapagos Islands and Quito. Our guide in Quito, Sebastian, was a great guide and such a nice young man. he was waiting at the luggage area with a sign and explained very clearly everything we would do and when we would be picked up in Quito. We also thought Astrid on Santa Cruz did a nice job. There was some disconnect on how we were to meet our guides or tour buses (boats) each day. Telling us to stand outside our hotel at 8:00 a.m. and someone... Read more

We had a wonderful time on our trip to the Galapagos Islands and Quito. Our guide in Quito, Sebastian, was a great guide and such a nice young man. he was waiting at the luggage area with a sign and explained very clearly everything we would do and when we would be picked up in Quito. We also thought Astrid on Santa Cruz did a nice job.

There was some disconnect on how we were to meet our guides or tour buses (boats) each day. Telling us to stand outside our hotel at 8:00 a.m. and someone would show up to get us, left us feeling a little insecure. Saying that, someone did always meet us but it was the lack of knowing who or how (private driver, bus, no one) we were to be met that left us a little uncomfortable.

Hotel Reviews
Casa Opuntia Galapagos Hotel
Puerto Baquerizo Moreno
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Solymar
Galápagos
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Dann Carlton Quito
Quito
Authenticity & Character
Location
Cleanliness & Comfort
Activity Reviews
Kayaking Adventure in Puerto Baquerizo Moreno Bay
Kayaking Adventure in Puerto Baquerizo Moreno Bay
Isla San Cristóbal

The kayaking was fun although the equipment could have been better. The trip out and to Darwin's cove was enjoyable and the snorkeling was fantastic that day. Our guides were "ok" . The young woman ( I don't even know what her name was ) spent a lot of time looking at her phone. On the trip back the water was very choppy and the wind was blowing hard. Our kayak couldn't stand up to those conditions and was flooding badly. We are very experienced kayakers (white water river conditions) but couldn't stop to bale the kayak because the sea was so rough. Our guides were off a long ways away and of little assistance.

Quality of Experience
Welcome to San Cristóbal Island! Visit the Interpretation Center, Tijeretas Hill, or La Lobería (Speedboat from Santa Cruz)
Welcome to San Cristóbal Island! Visit the Interpretation Center, Tijeretas Hill, or La Lobería (Speedboat from Santa Cruz)
Galapagos Islands

Once we arrived at San Cristobal we were met by our guide but we decided to go to the hotel for a little bit before heading out for our tour because the boat ride had been so rough. The tour included Darwin's Cove where we hiked and snorkeled. This was my favorite place in the Galapagos.

Quality of Experience
Food
Food in the Galapagos is only so-so because it is hard to transport. Saying that, we did not come on this trip for gourmet food.
Transport
Warnings about conditions. The boat was very cramped and you had to sit below where you couldn't see anything.
Experience the Pristine Beauty of Galápagos Islands: Discovering an Uninhabited Island
Experience the Pristine Beauty of Galápagos Islands: Discovering an Uninhabited Island
Puerto Ayora

We had a fun day on the boat and loved the snorkeling and hiking around the island.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Just remember it is a long ride on the bus from Puerto Ayora to the boat docks-approximately one hour.
Welcome to Santa Cruz Island:  Highlands & Charles Darwin Research Station
Welcome to Santa Cruz Island: Highlands & Charles Darwin Research Station
Puerto Ayora

We really enjoyed the Highland Tortoise preserve and the restaurant on location was lovely. Because of delays in our flight we were unable to see the Darwin Research Station but the Travel agency added a different trip on for us.

Quality of Experience
Food
The restaurant was beautiful and what an amazing location.
Guides, Drivers and Staff
Astrid was a very nice guide and had great information about the Highlands of Santa Cruz.
Transport
Colonial Quito City Tour & Mitad del Mundo - Middle of the World-  From Quito Airport
Colonial Quito City Tour & Mitad del Mundo - Middle of the World- From Quito Airport
Quito

I loved the Galapagos but our tour of Quito old city was by far the best tour we had on our trip. Our guide, Sebastian, was terrific.

Quality of Experience
Guides, Drivers and Staff
Really great driver/guide.
Transport
Local specialist: Lucia Cazar
Lucia
Lucia Cazar
Local specialist in Ecuador | Replied on Jun 14, 2023

Hello Janet!

We are glad you enjoyed your experience and we will work hard to improve in the areas you mentioned. Thanks for the honest feedback! We're constantly striving to improve our customers' experience, so we'll definitely take your suggestions into consideration. I hope you had a great experience on the islands as well.

Thanks again for coming to beautiful Ecuador :)

Best,
Lucía

More than highly satisfied with KimKim!
Norway | May 28 - Jun 4, 2023

Justin
Justin W.
Herndon, VA | Reviewed on Jun 12, 2023
Kimkim team was very helpful on planning our Lofoten Islands trip to Norway. We had provided information on what we wanted to do while on our trip there, and they helped put together a detailed itinerary on the excursions and accommodations. They also provided us helpful information on places to check out on any down time that we had and were very responsive on communicating with us along the way if we had any questions. I would highly recommend and use KimKim again for future travels Read more

Kimkim team was very helpful on planning our Lofoten Islands trip to Norway. We had provided information on what we wanted to do while on our trip there, and they helped put together a detailed itinerary on the excursions and accommodations. They also provided us helpful information on places to check out on any down time that we had and were very responsive on communicating with us along the way if we had any questions. I would highly recommend and use KimKim again for future travels

Hotel Reviews
HATTVIKA LODGE
Ballstad

Great hotel - we were there for a short period of time, so didnt get a chance to use the amenities (sauna) as much as would have liked, but the cabins were great. friendly staff as well. if we were able to plan with more time at the lodge, we definitely would in the future

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Scandic Svolvær
Svolvær

beautiful views of the water and mountains from our hotel - if you are into hiking, close to the Djevelporten and Floya hike. walking distance to a number of restaurants, shops , and excursions - staff was very friendly and accommodating

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Reine Rorbuer
Reine

beautiful views of the water and mountains from our cabin - walking distance to one of the best hikes in Norway, Reinebringen, as well as local convenience store and restaurant, which stayed open until midnight while we were there. staff very friendly and accommodating with any questions we had. great breakfast buffet. cabins were very clean. would highly recommend and visit again!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Scandic Havet
Bodø

Beautiful views of the water from the room! May have had the best breakfast buffet in Norway. walking distance to a lot of the local shops and restaurants. were able to take advantage of a sauna/polar plunge experience, which was in walking distance - would definitely go back again

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Trollfjord and The White-Tailed Sea Eagles
Trollfjord and The White-Tailed Sea Eagles
Svolvær

Guide was great at providing information on the fjords in the area, as well as the sea eagles - saw many sea eagles, so you wont be disappointed!

Quality of Experience
Guides, Drivers and Staff
Transport
Summer Kayaking Excursion
Summer Kayaking Excursion
Reine

Kim was our guide for and she was great! made us feel very comfortable on our kayaking experience, offered great conversation, making you feel like you were hanging out with a friend

Quality of Experience
Guides, Drivers and Staff
Transport
Arctic Horseriding Trip
Arctic Horseriding Trip
Norway

First time ever attempting horseback riding and the instructors did an amazing job at making me feel comfortable with it. Were able to enjoy a number of different views and walk along the local beaches. Enjoyable experience I would recommend to anyone.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Ezdi Trejo
Ezdi
Ezdi Trejo
Local specialist in Kristiansand | Replied on Jun 13, 2023

Hi Justin, thanks so much for your review! I am very happy to hear that all went good and that you enjoy your time in Norway!
I wish you all the best,
Ezdi

Mom and Daughters’ trip to Costa Rica 2023
Costa Rica | May 15 - May 20, 2023

Zohra
Zohra H.
Sunrise Manor, NV | Reviewed on Jun 12, 2023
Sergio from kimkim and Charlotte (Lotta) from Serendipity Adventures were outstanding. I was so happy with all of the attention to details. Everything was on point.
Thank you so much for making our trip such an epic memory!
Read more

Sergio from kimkim and Charlotte (Lotta) from Serendipity Adventures were outstanding. I was so happy with all of the attention to details. Everything was on point.
Thank you so much for making our trip such an epic memory!

Hotel Reviews
Punta Uva Bungalows
Limon
Authenticity & Character
The beach/cove is beautiful, like a movie scene. Cleanest water.
Location
A good 15/20mins from Puerto Viejo town in the Tuk Tuk. $10 each way.
Staff
The restaurant staff was amazing. A little hard to communicate with the front desk staff but everyone was super kind.
Cleanliness & Comfort
Arenal Manoa & Hot Springs
Fortuna

The view of the volcano from your villa is just breath taking. The breakfast is amazing. A quick cab ride into town.

Authenticity & Character
Fancy resort. The thermal springs pool with bar was heavenly.
Location
A quick cab ride into town!
Staff
Above and beyond staff
Cleanliness & Comfort
Uber clean. There was a rainforest type feel in the bathroom. So healing and pretty!
Activity Reviews
Journey into the Mystical Costa Rica: Shaman, Medicinal Plants & Waterfall Adventure
Journey into the Mystical Costa Rica: Shaman, Medicinal Plants & Waterfall Adventure
Puerto Viejo de Talamanca

From feeling the energy of the Bri Bri tribe medicinal shaman to grinding your own chocolate, this was an amazing day trip.

Quality of Experience
Food
Guides, Drivers and Staff
Tirza was amazing!
Transport
Private Arenal Hanging Bridges & La Fortuna Waterfall Hike
Private Arenal Hanging Bridges & La Fortuna Waterfall Hike
Arenal/La Fortuna

Amazing views! Got to see so many wildlife species. And the waterfall hike was worth it!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Rainforest Immersion Massage and Tropical Facial
Rainforest Immersion Massage and Tropical Facial
Puerto Viejo de Talamanca

I was so impressed with the Jungle Spa! The ambiance and the skilled professionals really made the massage and facial remarkable. I would HIGHLY suggest adding this as a part of your trip!

Quality of Experience
Guides, Drivers and Staff
Tirza in PV was the best! She was so knowledgeable and full of life. I would recommend her company and services to everyone!
Transport
The charter plane worked out well! I do wish we didn’t have the 5.5 hr drive from Fortuna to PV. Felt like a whole day was wasted.
Local specialist: Sergio Bolaños

An unforgettable trip to Croatia
Croatia | May 23 - Jun 1, 2023

Angela
Angela L.
Rockville Centre, NY | Reviewed on Jun 12, 2023
As a Croatia local expert, Bruno worked with me closely mainly through Kim Kim messaging and phone calls if necessary. After learning about our desired activities and accommodation requirements, he knew how to fine turned the plans to our satisfaction! After our trip started, he's working behind the scene to make sure everything went well to our expectation! He gave us many tips such as where to catch the best Struckli in Zagreb. :) We are extremely satisfied with his service!
I also want...
Read more

As a Croatia local expert, Bruno worked with me closely mainly through Kim Kim messaging and phone calls if necessary. After learning about our desired activities and accommodation requirements, he knew how to fine turned the plans to our satisfaction! After our trip started, he's working behind the scene to make sure everything went well to our expectation! He gave us many tips such as where to catch the best Struckli in Zagreb. :) We are extremely satisfied with his service!
I also want to mention Allegra Travel from Zegrab which Kim Kim works with. Our local tour guide and driver Mario from Allegra accompanied us for 3 days from Zegreb to Split. He is very knowledgeable, fun and reliable. My kids said having Mario with us is the best highlight of the trip!

Hotel Reviews
Hotel More
Dubrovnik

We had the executive suite. It was very cool!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Heritage Hotel Jupiter
Split

The room was very small and the wifi didn't even work. We felt it was overrated. We switched to a different hotel after 1 night.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
It's clean but not comfortable.
Bastion Heritage Hotel—Relais & Châteaux
Zadar
Hotel Degenija
Rakovica
Location
Staff
Cleanliness & Comfort
Esplanade Zagreb Hotel
Zagreb
Location
Staff
Activity Reviews
Dubrovnik Old Town and the City Walls
Dubrovnik Old Town and the City Walls
Croatia

Beautiful city and Adriatic sea!

Quality of Experience
Guides, Drivers and Staff
Pelješac Penisula and Ston- Triple Atraction
Pelješac Penisula and Ston- Triple Atraction
Split

Ston is absolutely beautiful. Your experience is not complete without tasting local oysters and mussels, walking the Ston walls and wine tasting.

Quality of Experience
Guides, Drivers and Staff
Transport
Sea Kayaking Split – Brela
Sea Kayaking Split – Brela
Split
Quality of Experience
Guides, Drivers and Staff
Transport
Explore Split & Diocletian's palace
Explore Split & Diocletian's palace
Split

I'm glad that we did the tour. Learned a lot

Guides, Drivers and Staff
Canyoning on Cetina river
Canyoning on Cetina river
Split

My adults children enjoyed it very much! But it's too much for me.

Rock Climbing in Paklenica
Rock Climbing in Paklenica
Croatia

The best outdoor rock climbing in Europe

Quality of Experience
Guides, Drivers and Staff
Transport
Kayaking Mreznica Waterfalls
Kayaking Mreznica Waterfalls
Croatia

Very fun if you're adventurous.

Quality of Experience
Guides, Drivers and Staff
Billy from Mreznica Rafting is an expert. Couldn't survive without him!
Transport
Local specialist: Bruno Martinović
Bruno
Bruno Martinović
Local specialist in Zagreb | Replied on Jun 12, 2023

Hi Angela,

thank you very much in the name of kimkim and Soul of Croatia for your feedback, much appreciated!
Glad to hear you had a good time and enjoyed Croatia and you liked Alegra our rental car partner. I am always happy to hear travelers are happy!

Many regards from Croatia!

Best
Bruno

We loved all aspects of our trip. We fell in ...
France | May 31 - Jun 7, 2023

J
Jessy D.
Alabaster, AL | Reviewed on Jun 12, 2023
We loved all aspects of our trip. We fell in love with France- South of France in particular. All our guides were really good. Nichola who did the Luberon villages was exceptional and the older gentleman who did the Saint Remy was our least favorite. LaDemoiselle was exceptional. We loved it. We also loved Le9Opera Hotel. The location of both and the comforts were exceptional. We didnt like the one in Eze- but it was very close to the medieval village and that helped very much.
All our car...
Read more

We loved all aspects of our trip. We fell in love with France- South of France in particular. All our guides were really good. Nichola who did the Luberon villages was exceptional and the older gentleman who did the Saint Remy was our least favorite. LaDemoiselle was exceptional. We loved it. We also loved Le9Opera Hotel. The location of both and the comforts were exceptional. We didnt like the one in Eze- but it was very close to the medieval village and that helped very much.
All our car transport people were reaaly good except the one who picked us from the paris train station in the middle of the night. We had to walk all the way over to the exit close to midnight. Overall an excellent trip.

Hotel Reviews
Le 9Hotel Opera
Paris

This hotel was very clean and very central to all places that we wanted to explore. In the middle of paris and very affordable and the breakfast was unbelievably amazing. The ambience was amazing for the hotel and the breakfast area was very beautiful! The staff were very helpful, kind and friendly.

Authenticity & Character
Breakfast and Decor very French!
Location
Centrally located and easy access to everything in Paris.
Staff
Very friendly and kind
Cleanliness & Comfort
Very clean and loved the french decor
La Villa d'Eze
Eze

The room comfort was not that great. Overall crammed. There was a slight mix up in the name on the booking but the host was overly gracious and checked into it and clarified everything to our benefit. But very easy access to Eze village and restaurants. We were planning to be there only for a day. So overall was good.

Authenticity & Character
Just ordinary place
Location
Central but crammed and crowded
Staff
Very helpful and gracious
Cleanliness & Comfort
Rooms were just okay
B&B La Demoiselle
Avignon

The stay was amazing. Our hosts were so gracious in providing home cooked fresh breakfast every morning. Fresh jams, breads and fresh orange juice. Very nice ambience. Our hosts even gave tips on restaurants and museums that we should not miss. We loved our Avignon stay. Will go back there during our next trip!

Authenticity & Character
Simple and elegant
Location
Easy access to everything and walkable to all sites.
Staff
Very Gracious and friendly
Cleanliness & Comfort
Very clean surroundings
Activity Review
Visit of Luberon & the hilltop villages
Visit of Luberon & the hilltop villages
Avignon

This was the most amazing trip for us. Our tour guide was very knowledgeable about Luberon villages and knew every bit of that area and took us to all the lovely spots and took amazing pictures for us. Gordes was our favorite. We took pictures of the poppy fields and lavendar fields. He even gave us tips on photography.

Quality of Experience
The tour guide was so engaging and his descriptions were very nice
Guides, Drivers and Staff
Outstanding guide
Transport
private tour was amazing
Local specialist: Lucie Rousseau
Lucie
Lucie Rousseau
Local specialist in Montpellier | Replied on Jun 13, 2023

Hi Jessy,
Thank so much for your feedback. It really helps to improve our services. I am glad that you had a good time in South France and I'd like to thank you again for adjusting to the updated program for the visits.
Best,
Lucie

Smooth travels, varied excursions, and expert guidance
Norway | May 2 - May 12, 2023

J
J D.
Seattle, WA | Reviewed on Jun 12, 2023
From a delightful walking tour of Oslo, to kayaking the Aurlandsfjord and ferrying along the Sognefjord, to discovering how much we love Balestrand, our first time in Norway was rich with beautiful experiences. Merée's expertise ensured smooth transportation, varied excursions, comfortable stays in historic hotels, and solid guidance on a good route for exploring the beautiful southern fjordlands in the time we had available (11 days). Most noteworthy is Norway's clean air and delicious... Read more

From a delightful walking tour of Oslo, to kayaking the Aurlandsfjord and ferrying along the Sognefjord, to discovering how much we love Balestrand, our first time in Norway was rich with beautiful experiences. Merée's expertise ensured smooth transportation, varied excursions, comfortable stays in historic hotels, and solid guidance on a good route for exploring the beautiful southern fjordlands in the time we had available (11 days).

Most noteworthy is Norway's clean air and delicious water, the well-run ferry service, and of course the awesome impression of one of the world's unique landscapes. We also came to appreciate the care taken to keep alive and thriving the various historic hotels of the region. Outside of the Nordic countries one hears much about Danish and Swedish baking... but it was our experience that Norway's kanelboller (cinnamon buns) and various seed breads are second to none!

From our hearts, thank you to Merée, Fenne, and Julia for such a memorable and well-run trip.

Hotel Reviews
Opus XVI
Bergen

Grand hotel, elegant and well cared-for throughout. Breakfasts were done in such a way as to minimize food waste... instead of a buffet, one orders from a menu. Brava!

Authenticity & Character
A doubly intriguing background as both a former national bank building and an homage to the composer Edvard Grieg.
Location
Well-sited near Vågen harbor and the super-historic Bryggen.
Staff
The front-desk staff and housekeeping were warm, kind, and engaging.
Cleanliness & Comfort
Our room was sumptuous, elegant, and luxurious. Spotlessly clean, thoughtfully laid out, bed and chaise both plush for lounging. Bath and coffee amenities of high quality.
Kviknes Hotel
Balestrand

A grand dame of an historic hotel. Stunning views, comfortable rooms. The buffet dinner and the breakfasts were delicious and great quality.

Authenticity & Character
Explore the older building - stunning view of the Sognefjord from the picture windows, and furniture with 'dragon style' carvings in the Høyviksalen (Høyvik Hall). The 'old reception' is very charming. The newer building has modern conveniences and engaging views to the mountains and village.
Location
Right at the harbor where you arrive by ferry. Easy walking to most points of this small, charming village and walkable to the trail heads.
Staff
The majority of staff were welcoming, kind, warm, and competent. The maître d'hôtel was very friendly and jokey with guests, but unfortunately overbearing and condescending to at least some of the wait staff and bussing staff, which was a bad look for such an elegant hotel.
Cleanliness & Comfort
Room and all common spaces spotlessly clean and well cared-for. Buffet dinner elegantly presented, of quality, and well kept up.
Fretheim Hotel
Flåm
Authenticity & Character
A charming old hotel that was very approachable. The oldest section is being renovated and will likely be very lovely when complete.
Location
Flåm is very small so it's hard to go wrong here, but the Fretheim was both close to the wharf and a bit set back from the bustle.
Staff
Staff were all very nice whenever we talked with them. Once you had their attention, everyone was lovely and warm.
Cleanliness & Comfort
Rooms and common spaces were clean and in good working order. Beds were comfortable. It was very helpful and convenient that the hotel had a small laundry room with do-it-yourself washer and 2 dryers.
Hotel Christiania Teater
Oslo

Good location for easy walking around Oslo. A beautiful building, well-kept, with engaging artworks throughout. Very nice variety and preparation of breakfast foods.

Authenticity & Character
Lovely blend of history and comfortable modernity. We enjoyed the art throughout. Serves a plentiful and traditional breakfast buffet of good quality.
Location
Good proximity to interesting points such as the National Theater, the university, and walks along the waterfront. A reasonable walk to the wonderful Deichman public library and the exciting opera house. If you have a lot of (or heavy) luggage, be prepared for a 10-15 minute walk from the train station with a mild incline along the way.
Staff
Staff was kind and friendly.
Cleanliness & Comfort
Beds were comfortable - firm underneath with top padding. Room and hotel spotless.
Activity Reviews
Oslo private tour
Oslo private tour
Oslo

Our guide was a dapper architect who shared key moments and aspects of Norway's history as we walked through Oslo's streets, military bases, and city parks. We will always remember "the blue, the green, and the city between..." - a city planning framework he shared with us throughout this charming, very walkable city.

Quality of Experience
A local's perspective is generally a good way to go, and this was no exception.
Guides, Drivers and Staff
Our guide was dapper, knowledgeable, friendly, and amenable to include our interests folded into his original tour plan.
Transport
This is a walking tour, and Oslo is a very walkable city.
Stegastein Viewpoint by Bus
Stegastein Viewpoint by Bus
Norway

Everything about this excursion was scenic, from the drive up, to the aesthetic viewing platform, to the inspiring view of the Aurlandsfjord itself. Aurlands is a charming-looking hillside town with a few smallholdings and various traditional and newer-style homes.

Quality of Experience
The Sognefjord and the mouth of the Aurlandsfjord are gorgeous.
Guides, Drivers and Staff
Our driver was highly competent, and kind and engaging throughout the short drive.
Transport
Another opportunity to take an electric conveyance in this marvelous country. Van was adequately comfortable and driver was competent and friendly.
Visit the Viking Valley
Visit the Viking Valley
Norway

We did not visit the viking village. It looked too touristic for us, and a woman we met while hiking confirmed that it felt that way to her, too, when she did go inside. Besides the pay-entry viking village there is little else available in Gudvangen. There were perhaps two restaurants (cafeterias, both, I think) and a convenience shop for sundries. The best thing we did with our time was to walk away from the viking valley along an old road on the Nærøyfjord - a beautiful and peaceful walk. We likely would have had a wonderful time had we booked a day-long kayak excursion, as it's a beautiful fjord and we enjoyed kayaking the Aurlandsfjord so much.

Fjordcruise in the Nærøyfjord
Fjordcruise in the Nærøyfjord
Flåm

The Nærøyfjord is beautiful and scenic, and the "Future of the Fjords" all-electric catamaran was an EXCELLENT conveyance to cruise it!

Quality of Experience
Food
We did not partake of the offerings on board, but there were several choices, and the quality looked reasonable for a captive audience in a touristic area.
Guides, Drivers and Staff
The crew of the Future of the Fjords catamaran were all kind and competent. The lead crew member stayed for a long while once we were back in Flåm making sure the vessel was ship shape before leaving for the day.
Transport
In general, we are awed and glad to see so many electric vehicles in Norway, and having an all-electric catamaran to get to such a sensitive ecological area allows one to truly enjoy. Air emissions are obviously nonexistent, but there is still some noise pollution, particularly for underwater life. The catamaran was very well cared-for, clean, and beautifully appointed for comfort and great views as you go along.
Fjord Kayaking
Fjord Kayaking
Flåm

Aurlandsfjord is best enjoyed in the water! I could happily spend all my remaining days kayaking in the southern fjords.

Quality of Experience
Guides, Drivers and Staff
Our guide was passionate about the environment and friendly. He took some time at the beginning to go over technique and help with kayak adjustments but needed to spend a little longer with each person to ensure details such as the foot pedal distance was correct for everyone. This would help beginners have a more enjoyable experience.
Transport
For me, kayaking is second only to walking! So for me this form of transport was most enjoyable.
Ulriken Cable Car
Ulriken Cable Car
Bergen

Although the day we rode this was a foggy one, the experience is top notch. It's a fantastic view of the storied city of Bergen and gives access to unique and awe-inspiring hiking atop Mt. Ulriken.

Quality of Experience
Mt. Ulriken is a stunning alpine landscape, and what a way to access it! (via a swift, clean, well cared-for conveyance)
Transport
The cable car and launching/landing points were clean and well kept.
Local specialist: Merée Ruzits
Merée
Merée Ruzits
Local specialist in Kristiansand | Replied on Aug 01, 2023

Hi Jen!
Thank you so much for your kind words. I am glad you enjoyed your trip to Norway.
It was a pleasure working with you and creating together this memorable trip!
Greetings from Norway!
Meree

Would definitely do it all over again
Costa Rica | May 20 - May 27, 2023

C
Candace M.
Manhattan, NY | Reviewed on Jun 12, 2023
We had a fantastic trip to Costa Rica. All of the activities we reserved--white water rafting, hiking in Arenal, the cloud forest self-guided tour in Monteverde, and the sunset catamaran cruise with snorkeling--were so much fun and top-notch quality. Everything was very well-organized except for our arrival in San Jose. We had rented a car from the airport but we were sent information about meeting a driver upon arrival. There was no driver waiting for us and my father was extremely confused... Read more

We had a fantastic trip to Costa Rica. All of the activities we reserved--white water rafting, hiking in Arenal, the cloud forest self-guided tour in Monteverde, and the sunset catamaran cruise with snorkeling--were so much fun and top-notch quality. Everything was very well-organized except for our arrival in San Jose. We had rented a car from the airport but we were sent information about meeting a driver upon arrival. There was no driver waiting for us and my father was extremely confused about where to go. Luckily we called the customer service number and they told us to go to the car rental desk. Any time we needed to call the customer service number they were very helpful.

Local specialist: Olman Romero
Olman
Olman Romero
Local specialist in San Jose, Costa Rica | Replied on Jun 12, 2023

Hello Candace,

Thanks for your review.
I am so happy to read that you had a great time in my country, looks like to enjoy every activity.

Concerning the arrival, thanks for reaching out to our emergency phone number, there was a mistake on our part, but we solved it immediately and you were able to start your adventure without any inconveniences.

Pura Vida,
Olman

Welcoming and friendly Portugal
Portugal | Jun 2 - Jun 9, 2023

Janet
Janet M.
New Zealand | Reviewed on Jun 12, 2023
Pedro took great care of us in Portugal. His attention to detail in every part of our trip meant we felt welcome and well looked after. Our local guides, Andre in Porto and Ricardo in Lisbon, both had excellent English and were interesting and fun. Read more

Pedro took great care of us in Portugal. His attention to detail in every part of our trip meant we felt welcome and well looked after. Our local guides, Andre in Porto and Ricardo in Lisbon, both had excellent English and were interesting and fun.

Activity Review
Immerse Yourself in the Portuguese Culture by Experiencing a Fado Dinner
Immerse Yourself in the Portuguese Culture by Experiencing a Fado Dinner
Lisbon

What a wonderful night of fabulous food and fado we had. This was an unexpected highlight of our Lisbon tour. Food and wine were excellent and the fado performance was outstanding, gave us goosebumps.

Quality of Experience
The fado singers were all different. Even the locals joined us to enjoy the music - a genuine, quality evening.
Food
Guides, Drivers and Staff
Transport
Local specialist: Pedro Luis
Pedro
Pedro Luis
Local specialist in Lisbon | Replied on Jun 20, 2023

Hey Janet,
Thank you for your message and feedback!
I am very happy to hear that you really enjoyed your time in Portugal and my service as your specialist :)
Thank you once again,
Your friend in Portugal - Pedro

excellent family trip to Japan
Japan | May 29 - Jun 11, 2023

L
Lisa W.
Atlanta, GA | Reviewed on Jun 12, 2023
Irish planned a wonderful family trip to Japan! She covered every detail needed, from our airport transfers, JR pass, and info needed for Universal Studios as well as the Shimanami Kaido, to selecting very conveniently located hotels which made moving from place to place very easy and comfortable. She encompassed all the experiences we were seeking - the excitement of Tokyo and Osaka to the very different experience of a peaceful mountain onsen in Hakone to the very sad yet well done peace... Read more

Irish planned a wonderful family trip to Japan! She covered every detail needed, from our airport transfers, JR pass, and info needed for Universal Studios as well as the Shimanami Kaido, to selecting very conveniently located hotels which made moving from place to place very easy and comfortable. She encompassed all the experiences we were seeking - the excitement of Tokyo and Osaka to the very different experience of a peaceful mountain onsen in Hakone to the very sad yet well done peace memorial of Hiroshima.

Hotel Reviews
NOHGA HOTEL UENO TOKYO
Tokyo

Stylish and chic hotel, located very close to the ueno train station.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Nohga Hotel Kiyomizu Kyoto
Kyoto

Stylish and chic hotel.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Zentis Osaka
Osaka

Stylish and chic hotel in a great location, 5 minute walk from the main train station.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Granvia Hiroshima

Nice hotel with a grand lobby conveniently located adjacent to the Hiroshima train station.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Beacon Onomichi
Onomichi

Modern hotel conveniently located directly in the onomichi train station. I would book their loft rooms as the other rooms are a bit smallish, but very comfortable.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hakone Kowakien hotel
Hakone

Beautiful onsen in an amazing and peaceful mountain location.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Tokyo Station Hotel
Tokyo

Lovely upscale hotel with excellent service and conveniently located in Tokyo station. Every attention to detail is met.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
14-Day Ordinary JR Pass
14-Day Ordinary JR Pass
Japan

The 14-Day JR Pass was very fast and efficient. Though it took me a while to get the hang of using the NaviTime app, which was crucial for navigating the trains and subway system. My kids and husband loved the bullet train experience, but it wasn't my favorite due to the high speed and being on rails. It’s an excellent and efficient way to travel. But I think it is important to note that they do travel at a very high rate of speed - 200+ miles/hour. I got used to it. The JR Pass did not cover all trains, so it's important to be aware of which trains are allowed.

Quality of Experience
Guides, Drivers and Staff
Transport
Traditional Tea Ceremony
Traditional Tea Ceremony
Kyoto

The tea ceremony was a lovely experience in a nice old Japanese neighborhood. We got to make and taste matcha tea, and my son even bought some matcha powder to take home. The ceremony was very enjoyable and I would highly recommend it.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Irish S.
Irish
Irish S.
Local specialist in Tokyo | Replied on Jun 15, 2023

Dear Lisa,
Thank you so much for your wonderful words and thoughtful feedback regarding all aspects of your trip! Working with you in planning this trip was a pleasure! Knowing that you had a memorable trip fills me with joy (thanks for the photos ), we’re very grateful for customers like you and hope to see your family again!

My warmest regards and best wishes,
Irish

Trip was amazing. It really was exactly what ...
Malaysia | Apr 23 - Apr 27, 2023

Nadine
Nadine B.
Australia | Reviewed on Jun 12, 2023
Trip was amazing. It really was exactly what I was looking for with limited time.
I found trying to book a trip online to Borneo Rainforest Lodge really difficult until I found Nick at KimKim. I am positive it was not the cheapest way to go about it but it was worth it for me to not have to be constantly chasing quotes etc and I felt like Nick had the right connections to make it a smooth trip.
Everything ran like clockwork and we had no problems at all with connections or our package...
Read more

Trip was amazing. It really was exactly what I was looking for with limited time.
I found trying to book a trip online to Borneo Rainforest Lodge really difficult until I found Nick at KimKim. I am positive it was not the cheapest way to go about it but it was worth it for me to not have to be constantly chasing quotes etc and I felt like Nick had the right connections to make it a smooth trip.
Everything ran like clockwork and we had no problems at all with connections or our package etc.
We saw orangutang at both Danum Valley conservation area and Sukau Rainforest Lodge!! And SOOOOO much more. Both experiences were entirely different but wonderful in their own right. Experiences were rich. Guides were great. Food was fab. I cant recommend going to Borneo enough. And if you want a seamless booking experience definitely use Nick.
Take a proper, good pair of binoculars if you want a full experience.
I would have loved more information on what to take before we left as I found myself scrambling to find information in online reviews/forums to know what to take just before we left - which I don't love doing and it should be reasonably simple for these guys to put together but apart from that I cant fault this experience of a lifetime. It would also have been good to get a heads up that it was Hari Raya (Malaysian/Indonesian version of Eid) when we landed as so much was closed when we arrived in Lahad Datu it could have been problematic if we hadn't fluked our accomodation being near one of the only open restaurants. Small detail but worth knowing in advance.

Local specialist: Nick Jansen
Nick
Nick Jansen
Local specialist in Malaysia | Replied on Jun 22, 2023

Hey Nadine,

Thanks for your review and feedback. It's exciting to read you saw so much wildlife and had a great experience. I enjoyed organising this trip for you.

I will take note on your feedback regarding additional information on what to bring. I appreciate the feedback!

Why travelers love kimkim

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Kimkim has handpicked the world’s top local travel specialists so you will have peace of mind and an unforgettable trip that meets your exact requirements.

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Kimkim’s local specialists ensure that you will have the best experience based on up-to-date local insights. On top of that, the vast majority of your money will go straight to support and grow local economies.

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You can always reach your local specialist with a quick message or call in case you hit a snag during your trip, or simply want some great local recommendations.