Kimkim Trip Reviews

4.8
Based on 20,297 ratings
Read 20,297 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

We had a great experience with both, booking ...
Peru | Dec 20 - Dec 27, 2023

M
Mirka K.
Brazil | Reviewed on Jan 08, 2024
We had a great experience with both, booking our trip as well as enjoying the services provided. The booking went very smooth, our booking agent Liz was happy to fine tune their proposal to our needs and tried to accommodate our special needs. The communication was very clear and we had all the needed information at our fingertips. Overall it was a time efficient and very easy way of booking the trip of our dreams.
Our trip was so well organized too! The drivers were always on time, the...
Read more

We had a great experience with both, booking our trip as well as enjoying the services provided. The booking went very smooth, our booking agent Liz was happy to fine tune their proposal to our needs and tried to accommodate our special needs. The communication was very clear and we had all the needed information at our fingertips. Overall it was a time efficient and very easy way of booking the trip of our dreams.
Our trip was so well organized too! The drivers were always on time, the guides were one of the best, we got all our entry and train/bus tickets upon arrival from our guide, the itinerary was set up in the most efficient and enjoyable way (you don’t know if it’s good until you experience it). Those who set up our itinerary definitely knew what they were doing! Moreover, we had a trip coordinator though out our trip so if we had any questions we had someone to contact. And Lisbeth was always quick to respond and help, not that we needed much of her assistance as the trip went smoothly from start to end.
Overall: the easy and most efficient way you can get for booking a trip and traveling without needing to do the hard work while on holiday.

Local specialist: Liz Karen L. Jihuallanca
Liz Karen
Liz Karen L. Jihuallanca
Local specialist in Cusco | Replied on Jan 31, 2024

Hi Mirka,
Thanks for taking the time to leave such a great review!
It was a pleasure to help you with the planning of your trip. Lisbeth, I and all the team were very glad to be part of your experience in Peru and are happy to know you had a great time here!
Please take care and let me know if we can help you in the future!
kind regards.
Liz and ATE team.

Great holiday, thank you!
Australia | Dec 2 - Dec 21, 2023

Ruth
Ruth W.
United Kingdom | Reviewed on Jan 08, 2024

Asko did such a great job organising our 3 week trip around the east of Australia, and he was a huge help when we had to make several last minute changes due to severe weather. We had an amazing trip, it’s really hard to name any specific best part as we enjoyed it all so much, a good mix of organised trips and free time to explore the places we were staying. We’d definitely recommend using Asko and Kimkim to plan your next trip!

Local specialist: Asko Merilainen

Machu Picchu was amazing
Peru | Dec 26 - Jan 6, 2024

Karen Lyn
Karen Lyn V.
Ashburn, VA | Reviewed on Jan 08, 2024
Lisbeth at Andean Travel was excellent. She stayed in touch every bit of the way on our journey. There were many moving parts & she managed them all beautifully. She was extremely responsive always despite the fact part of our trip took place over a holiday. Read more

Lisbeth at Andean Travel was excellent. She stayed in touch every bit of the way on our journey. There were many moving parts & she managed them all beautifully. She was extremely responsive always despite the fact part of our trip took place over a holiday.

Hotel Reviews
Casa Andina Premium Puno
Puno

Really lovely hotel. Just know there are no elevators & lots of steps to climb if your room is not on the first floor, and even then you would have to climb upstairs to get to the main area of the hotel. Also, you are at an extremely high altitude in Puno. Need to be aware of this, as it does become difficult to breathe for some people. Puno is a beautiful town & Lake Titicaca is gorgeous. We watched an amazing storm rolling over the lake our first night, and it was a beautiful thing to see. Good room service!!

Authenticity & Character
Location
Our room looked over Lake Titicaca-gorgeous. We had a small balcony to sit on. The room was a nice size everything was modern.
Staff
Very helpful.
Cleanliness & Comfort
Very clean and comfy.
Antigua Casona San Blas
Cusco

Wow!! Great hotel-great staff-gorgeous setting-delicious breakfast included with room. Food excellent at the restaurant. Cool bar & outdoor seating with firepit. I cannot stress how wonderful & helpful the staff are. I highly recommend this hotel.

Authenticity & Character
Beautiful setting.
Location
Close to ATM, pharmacy.
Staff
If there were 10 stars they would get 10!!! Really great staff.
Cleanliness & Comfort
Super clean & comfy. When we arrived, there was a pot of hot water with a wonderful tea to help you relax and sleep and they brought hot water bottles up and put them in your bed every evening so when you got into bed, you had a nice warm bed to crawl into. It felt so luxurious. If you needed coca tea, you could call at any time and they would bring it to you. I can't say enough about this hotel.
El Mapi by Inkaterra
Cusco

Rooms are very nice-hotel is lovely-staff are lovely. Unfortunately there is a lot of smoking happening-they have a smoking area right by the restaurant where the doors are often kept open so if you're not a smoker you were subjected to it if you sat in the bottom part of the restaurant. Also the room across from our balcony had 2 men who constantly chain smoked on their little balcony so we had smoke drifting into our room thru the open windows.

Authenticity & Character
Location
Not far from train station which was great. Lovely grounds. Comfy beds.
Staff
Cleanliness & Comfort
Very clean. Our issue was with the smoking everywhere.
El Albergue Ollantaytambo Boutique Hotel
Cusco

Lovely hotel-great location if you are going to take the train to Machu Picchu. You are literally steps from boarding your train. You are in a gorgeous setting-flowering plants everywhere. The only thing we could have used was a ceiling fan or other fan in the room because there was no way to open your window in the evening without leaving your room open to someone coming in as the windows are low and no screens. Food in restaurant was very good.

Authenticity & Character
Lush garden setting. Bathrooms very modern. Comfy beds-nice size rooms.
Location
Right next to train station.
Staff
Super helpful. Got our laundry done there & our luggage stored while we visited Machu Picchu for an overnight stay. Collected everything when we returned. Also the Pachamanka lunch was great! Highly recommended.
Cleanliness & Comfort
Refugio Amazonas Lodge
Puerto Maldonado

Wow! The lodge is very beautiful but you should know your experience includes sleeping in a room with 3 walls-your room is completely open to the Amazon Rainforest! You must sleep under a very good mosquito net that stops all airflow and when it is hot as it was late Dec-Jan, it is really hot. The solar powered electricity is on from 4am-11pm so your fan goes off. I think they need to find a way to have small rechargeable fans inside the mosquito nets during the hot months. Speaking Spanish will enhance your experience here. I feel I missed a lot since I did not speak Spanish & our guide while lovely often could not properly convey his knowledge to us in English. Food was good & beautifully presented. Staff were very friendly. Loved the carbon neutral visit. Also be aware you have a fairly long cling with about 70-80 steps from the river to the lodge. The area is so beautiful & I did love all the sounds of the rainforest at night.

Authenticity & Character
You are one with nature with a room open to the rainforest!
Location
Staff
I think you need guides who speak better English for visitors who speak only English. The staff overall were lovely & helpful.
Cleanliness & Comfort
Everything was very clean but it was incredibly hot with no air movement once you were inside the mosquito net in the evening.
Holiday Inn Lima Airport
Lima

Staff were lovely-room was clean-beds were comfortable.

Authenticity & Character
They start serving breakfast at 4am!!
Location
We needed to stay at the airport as we flew out very early the morning after we arrived in Peru. The free shuttle was great & proximity to the airport excellent.
Staff
Cleanliness & Comfort
Activity Reviews
Titicaca Train from {{start_location}} to {{end_location}} NC
Titicaca Train from {{start_location}} to {{end_location}} NC
Peru

Luxury train ride. Delicious food, beautiful service, gorgeous scenery. The 10 hours went by much more quickly than we could have imagined.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Shared Uros & Taquile Floating Islands tour
Shared Uros & Taquile Floating Islands tour
Puno

Amazing to see the floating islands & learn about their way of life on Uros. Bonus--be sure to take your passport with you as you can get a passport stamp here. Taquile is beautiful and you have the opportunity to interact with the people who live here as you did in Uros. Nice lunch, boat was very comfortable, just know it's about an eight hour + day.

Quality of Experience
One of the best days of our trip.
Food
Lunch was delicious. You could buy snacks on Uros.
Guides, Drivers and Staff
Wonderful guide. Very informative.
Transport
Comfortable seating on the boat. Shaded. Bring a rain jacket as it rained off & on.
Local specialist: Liz Karen L. Jihuallanca
Liz Karen
Liz Karen L. Jihuallanca
Local specialist in Cusco | Replied on Jan 31, 2024

Hi Karen,
Thank you very much for your great comments. I'll share this with Lisbeth, and all our guides. I'm happy to know you had such a great experience in Peru.
I wish you all the best in the future, please feel free to contact me in the future if needed.
Kind regards.
Liz.

Prompt Service in a Foreign Country
Morocco | Dec 20 - Dec 26, 2023

Eric
Eric W.
Newark, NJ | Reviewed on Jan 08, 2024
Overall we are very happy we booked through Kimkim on a recent 7 day tour to Morocco that just concluded before the New Year. For context there were 3 of us on this 7 day journey, my wife, my young adult daughter and myself. We flew out from NYC. All three of us have busy schedules and we were looking for something adventurous but not borderline dangerous (e.g. Egypt or Turkey at this time). We are not into camping, interested in history but not looking for a full blown history course... Read more

Overall we are very happy we booked through Kimkim on a recent 7 day tour to Morocco that just concluded before the New Year. For context there were 3 of us on this 7 day journey, my wife, my young adult daughter and myself. We flew out from NYC. All three of us have busy schedules and we were looking for something adventurous but not borderline dangerous (e.g. Egypt or Turkey at this time). We are not into camping, interested in history but not looking for a full blown history course either.
Fast forward to the punchline: Kimkim is good and delivered on its promise. I like their descriptive itineraries. Mostly accurate. But Original Travels led by Abdellah really delivered and we are glad we had Original looking out for us and providing prompt service. Flying in we knew Morocco was a welcoming country but also a lower middle-income country. This meant hotel accommodations could have a wide range. Hence, we picked the "luxury" tier service (not into camping nor campy). We did not expect Four Seasons but a US style Holiday Inn was the expected floor. We stayed in 4 places over 7 days, Casablanca, Chefchaouen, Fes and Marrakech. We love the variety of hotels and luxury ryads Original curated for us. Each were unique. La Maison Arabe hotel ranks as our favorite stay. Sofitel in Casablanca was a perfect modern choice after a red eye flight - and has a fabulous breakfast. Lina ryad is so unique, beautiful and private. But there was a glitch at Fes. When we pulled into the parking lot next to Dar Lys ryad after a 5+ hour road trip, we were greeted with a putrid stench. Apparently there was a river near by. After we checked into this otherwise beautiful facility the stench was fainter but unmistakable. We then had the misfortune of facing noisy neighbors and reving motorbikes at night. Early next morning, we were all exhausted and the whole trip experience teetered on the edge of collapse because we needed rest. So I texted Original's Said and he promptly found us a different, modern hotel. No question asked! This is why thou shall not DIY when touring Morocco :-)
Other highlights: desert camel ride arranged and rearranged at the last minute; dinner with a local family at Fes was unique and unforgettable. Thank you, Mohammad and family for your hospitality; our tour guides Sharif in Fes and Hanan in Marrakech were very professional. Our trusty driver Oussama (not Bin Laden he'd add with a smile) loves to say exactly and was always on time and always politely waiting outside. Too many to cover every point, but I would recommend kimkim and Original Travel to friends.

Hotel Reviews
La Maison Arabe Hotel
Marrakech

We were treated like royalty. Got upgraded to the penthouse / roof top unit 287 (yeah, only 2-3 floors in a traditional ryad). The place looked like an ambassador's residence with a walk in closet that can fit wardrobe for a dozen people. I credit that to our guide Said - even though he did not take credit for that.

Authenticity & Character
listening to traditional music and dinning next to the indoor pool was awesome
Location
about 10m walk to the main plaza
Staff
Cleanliness & Comfort
Top quality bathroom and facilities.
Dar Lys - Luxury Riad & Spa
Fes

No go.

Authenticity & Character
Location
Putrid stench outside.
Staff
Cleanliness & Comfort
green mold on the shower head
Lina Ryad & Spa
Chefchaouen

Gorgeous view of the Blue City. Extremely private. Lovely dinner.

Authenticity & Character
A porter carries your suitcase after 5 minutes of winding alleys. Need I say more?
Location
Head to the rooftop!
Staff
Cleanliness & Comfort
Love the 3 bed set up in our room. The bathroom was really nice.
Sofitel Casablanca Tour Blanche
Casablanca

Modern amenities. Fabulous breakfast and room service. Just the ride option after a red eye flight.

Staff
Cleanliness & Comfort
super comfy beds
Activity Reviews
Casablanca to Chefchaouen via Rabat
Casablanca to Chefchaouen via Rabat
Morocco

This trip is surprisingly compact and good. See pictures of multiple sites we visited.

Quality of Experience
Food
Took too long
Guides, Drivers and Staff
Transport
Private Transfer from Fes to Marrakech
Private Transfer from Fes to Marrakech
Morocco

Long, exhausting drive. Took 7+ hours and we did not waste time on the road.

Guided Tour of Hassan II Mosque
Guided Tour of Hassan II Mosque
Morocco

Obviously, the country put a lot of work into this mosque and it shows. It's not a museum but an active place of worship 5 times a day.

Guides, Drivers and Staff
Camel Riding in Marrakech Palm Grove
Camel Riding in Marrakech Palm Grove
Marrakesh

We went to Agafy instead thanks to Original Travel's suggestion last minute. Our driver Oussama knew the area very well. The desert landscape is amazing!

Quality of Experience
Guides, Drivers and Staff
Oussama (not Bin Laden) is always prompt, exact and polite.
Transport
The SUV is a bit charming but fits the occasion.
Dine with a Local Family
Dine with a Local Family
Morocco

Thank you, Mohammad and family for your hospitality.

Quality of Experience
Food
Authentic!
Guides, Drivers and Staff
Transport
Chefchaoeun to Fez via Volubilis, Moulay Idriss & Meknes
Chefchaoeun to Fez via Volubilis, Moulay Idriss & Meknes
Morocco
Quality of Experience
Guides, Drivers and Staff
Transport
Difficult terrain. Our driver Oussama is super skillful.
Local specialist: Abdellah El Asely
Abdellah
Abdellah El Asely
Local specialist in Marrakech | Replied on Jan 08, 2024
Hi Eric, Thank you immensely for sharing your detailed experience from your recent 7-day tour to Morocco booked through Kimkim. We're thrilled to hear that overall, you had a satisfying and memorable journey with your wife and daughter, exploring the wonders of Morocco. It's fantastic to know that the trip fulfilled your expectations in terms of adventure without compromising safety. We understand the importance of finding the right balance, especially with busy schedules and varied... Read more

Hi Eric,

Thank you immensely for sharing your detailed experience from your recent 7-day tour to Morocco booked through Kimkim. We're thrilled to hear that overall, you had a satisfying and memorable journey with your wife and daughter, exploring the wonders of Morocco.

It's fantastic to know that the trip fulfilled your expectations in terms of adventure without compromising safety. We understand the importance of finding the right balance, especially with busy schedules and varied interests. Your feedback about the descriptive itineraries and their accuracy is greatly appreciated, as we continuously strive to provide clear and reliable information to our travelers.

We're delighted that Original curated a selection of diverse and unique accommodations that mostly met your expectations. We're sincerely sorry to hear about the inconvenience you faced at Dar Lys Ryad in Fes due to unexpected circumstances like the nearby river and noisy neighbors. However, we're glad that our team swiftly resolved the issue by arranging an alternative modern hotel promptly, ensuring your comfort and well-being.

Your recounting of the highlights, from the desert camel ride to the unforgettable dinner with a local family in Fes, beautifully captures the essence of cultural immersion and the unique experiences Morocco has to offer. We're thrilled that Mohammad and his family provided you with warm hospitality and that our tour guides and driver contributed positively to your journey.

Your recommendation of kimkim and Original Travel to friends means the world to us. We appreciate your trust and would love to assist you again on your future travel adventures.

Warm regards,
Abdel

Would definitely come back
Nepal | Dec 9 - Dec 19, 2023

C
Carmen J.
United Kingdom | Reviewed on Jan 08, 2024
Ngima was fantastic throughout the whole booking experience. Every time we asked a question he would respond within a few hours with helpful comments. When we landed in Kathmandu Ngima was there to collect us, take us to our hotel and run through the timings of the trek. Ngima also organised rental equipment for a few bits of gear we didn't have. We trekked with our guide Ang and porter Lakpa. They were both exceptional through our Langtang trek and we couldn't have asked for... Read more

Ngima was fantastic throughout the whole booking experience. Every time we asked a question he would respond within a few hours with helpful comments.

When we landed in Kathmandu Ngima was there to collect us, take us to our hotel and run through the timings of the trek. Ngima also organised rental equipment for a few bits of gear we didn't have.

We trekked with our guide Ang and porter Lakpa. They were both exceptional through our Langtang trek and we couldn't have asked for anything more from them.

We built up a close relationship with them over the week we were trekking and we're going to miss them now that the trek is over.

Overall it was a brilliant experience all round.

Local specialist: Ngima Dorji Sherpa
Ngima
Ngima Dorji Sherpa
Local specialist in Kathmandu | Replied on Jan 08, 2024

Hi Carmen,
We, the NMMT family, are really grateful and appreciate you taking the time to share your 5-star rating and sharing your experience with us. I'm glad to hear that you are happy with the services provided by our staff. I would like to thank you for your kind words, and we look forward to welcoming you again to Nepal in the near future for your next trip.

Best regards,
Ngima (NMMT Family)

Dat was absolutely amazing from start to fini...
Vietnam | Dec 16 - Dec 23, 2023

Gary
Gary S.
Newark, NJ | Reviewed on Jan 08, 2024

Dat was absolutely amazing from start to finish!

Local specialist: Dat Nguyen
Dat
Dat Nguyen
Local specialist in Hanoi | Replied on Jan 18, 2024

Hi Gary,

Thank you so much for your sharing, we hope to welcome you again in the future to Vietnam or any Southeast Asia

Wish you all the best,
Dat

Amazing trip to Spain
Spain | Dec 28 - Jan 5, 2024

Roman
Roman P.
Canada | Reviewed on Jan 08, 2024

The whole experience was just awesome. It started with Alfonso carefully planning the trip, making lol the reservations and providing us with detailed, day-by-day itinerary. We had great local guides in every city that we visited - Gerardo in Madrid, Helena in Cordoba, Gloria in Malaga, Ana and Lenka in Granada. All of them made sure that this was an unforgettable vacation. And Alfonso kept in touch throughout the trip to make sure we didn’t forget all our connections and trains. I will definitely use kimkim again!

Local specialist: Alfonso Nuñez
Alfonso
Alfonso Nuñez
Local specialist in San Sebastian - Spain | Replied on Jan 08, 2024

Hi.
It was a pleasure for me to help you with all the details.
All members of our team say; thanks.
Take care!

Our Amazing Ireland and Scotland Christmas Adventure
Scotland | Dec 17 - Dec 30, 2023

S
Stephanie M.
Seattle, WA | Reviewed on Jan 08, 2024
KimKim matched us with Justine Stewart: We are a mother (62 yo) and daughter (31 yo) who contacted several Travel Services before embarking on our Christmas Adventure to Ireland and Scotland. We chose KimKim because they matched us with Justine Stewart. Justine is the only person (out of five different agencies) who read our initial email and what we envisioned for our trip and truly captured what we imagined from day one. She was a delight to work with throughout the entire planning... Read more

KimKim matched us with Justine Stewart:

We are a mother (62 yo) and daughter (31 yo) who contacted several Travel Services before embarking on our Christmas Adventure to Ireland and Scotland. We chose KimKim because they matched us with Justine Stewart. Justine is the only person (out of five different agencies) who read our initial email and what we envisioned for our trip and truly captured what we imagined from day one. She was a delight to work with throughout the entire planning phase. Justine came up with wonderful suggestions for us. She was informative, responsive, and fun to work with. I was excited every time I received a chat message from Justine. She was effusive, warm, engaging, and down to earth. Her excitement in the planning stages made the trip fun to plan and then amazing to experience. Early in the planning phase, when we realized we needed to change the airport/city we were flying into, which affected our initial itinerary, Justine handled the adjustments smoothly. She was also helpful with my questions about travel insurance and gave me good advice and tips in that area. We traveled during the weeks surrounding Christmas, and although Justine was on holiday herself for part of that time, she still took the time to check in with us to make sure all was well. We feel like we made a new friend in Justine.

Claire and Eva
We were also well taken care of by Claire and Eva at KimKim, who helped us out over the two days we needed assistance due to a snowstorm.

Hotels in Ireland:

Cashel Palace – We pulled in at night to an amazing view of this grand accommodation. We drove down a long driveway and saw the beautiful red brick lit with lights. Once we arrived, we were given a tour and were delighted and amazed at the beauty of this hotel. They have a lovely Drawing Room, a cozy bar, and several wood-burning fireplaces. We took advantage and enjoyed them all. Our room was elegant, and we even had a Christmas tree!

Adare Manor – We felt like we were walking back in time when we entered this amazing hotel. From being greeted by friendly porters in the driveway to seeing the enormous Christmas tree in the reception area to the helpful tips and tour provided by the lovely Anne – we were swept up in excitement from our first moments there. We had a delicious lunch in the gorgeous Drawing Room while sitting next to another beautiful Christmas tree. We enjoyed a fun walk from the hotel into Adare Village, visited charming little shops, and saw the amazing thatched-roof buildings. Our dinner in The Carriage House was outstanding.

Glenlo Abbey – The front desk staff was very friendly. They informed us that they had upgraded our room – and it was spacious and lovely. The grounds around this hotel afforded us a beautiful walk.

Waterloo Townhouse – We had a cute room painted in soft pink overlooking a little backyard.

Hotels in Scotland:

Ness Walk - This is a lovely hotel. We were greeted with a glass of champagne and treated well during our stay. The hotel is elegant and situated on a beautiful river walk along the Ness River. We ventured out and walked down the river and across a bridge into a delightful area of Inverness. We discovered a most incredible place – Leakey's Bookshop.

The Fife Arms is our favorite place we've ever visited. We fell in LOVE with The Fife Arms. They covered the outside of the hotel in twinkly lights, and there was a brightly lit Christmas tree across the street. Every restaurant (The Clunie Dining Room, The Flying Stag) and every room (the Drawing Room, Elsa's Bar, The Tea Room, the Reception area) was an absolute joy to experience. I wished for a wood-burning fireplace on this trip, and this hotel had three amazing fireplaces that were burning and crackling at every moment. The entire experience, the amazing hotel, the afternoon tea, the reindeer parade, the amazing meals, the Christmas stocking on our door in the morning – was all magical. We arrived to find a bottle of champagne chilling in our room and complimentary tastes of whisky and gin with drink biscuits if we desired. The Fife Arms' incredible staff made our Christmas trip truly unforgettable. We greatly appreciated Rachael Henley (General Manager) while dealing with stress and uncertainty due to our car transfer service. She gave us such reassurance that all would be well. We felt safe and taken care of as she reached out to the car transfer service on our behalf and had her team assist with information on weather conditions and snow gates. She and her team assured us we would figure it out. They were able to offer us accommodations for an extra night. All of their hospitality and kindness during our trip went above and beyond.

Hotel Du Vin & Bistro - This was an ideal location for us as we wanted to explore Old Town Edinburgh, which was mere steps away. The Night Manager, Paul, went above and beyond for us. On one occasion, a glass bottle shattered inside my nylon carry-on luggage bag. Paul cleaned and repaired it. On another, we had an airport pickup at the hotel at 5:45 am. Paul had takeaway coffees and croissants waiting for us, along with updated flight details and gate information, making our journey home smoother.

Outstanding Hotel employees:

Adare Manor - Anne
The Fife Arms - Rachael (GM), Sam, Josh, Alex
Hotel du Vin & Bistro - Paul

Great Drivers:

Dermott Coffey – to Cashel Palace – He was fantastic, warm, engaging, and fun!
Tony – to Adare Manor – Tony was great! He had quite a sense of humor.
Frank – Galway Taxis – to Dublin - Frank was professional and provided a quiet ride to Dublin.
Dave – Elite Transfers Dublin – to Dublin airport – Dave was warm, friendly, and funny!
Ahmed – Inverness Taxis - airport to Ness Walk and then to Braemar. He was professional.
David – VChauffeur.com – Braemar to Aberdeen - He was fantastic! David was professional, kind, funny, and compassionate. David's service was unparalleled.
Adrian – Edinburgh Executive Travel – to Edinburgh airport – professional, sense of humor, nice service

Wonderful Tours:

Galway Food Tours - Gina (Regina)
Gina was a delight on our Walking Food Tour in Galway. She was punctual, friendly, informative, and fun. Gina had an easy demeanor and kept the conversation flowing throughout our 2.5-hour tour. We fell in love with Galway, and Gina was a huge contributing factor as she wound us in and around Shop Street, the pedestrianized thoroughfare in Galway.
• We started our morning with a taste of delicious coffee at Little Lane Coffee Company, which showcases Irish Specialty Coffee Roasters.
• Then we stopped in at an amazing French Chocolaterie called Truffle. We enjoyed a raspberry-filled croissant and some divine chocolates. There was an actual wall of running chocolate that was amazing!
• We popped into Ean for wine and two delicious small plates.
• Next on our tour was Tigh Neachtain, a pub that opened in 1894, which we learned was the former home of Richard Martin, an animal rights activist and abolitionist. We enjoyed learning about the colorful history and sat in one of the small, cozy booths known as a "snug." We tasted oysters, mussels, meatballs, soda bread and beer.
• Next was a visit to the upstairs of a fine foods shop called McCambridge's, where we tasted three spirits – Irish Whiskey, Irish Poitin, and Irish Apple Brandy.
• We finished the tour with delicious Murphy's Irish Ice Cream.
During our tour, Gina also recommended three other locations – and we managed to make our way over to all three after the tour. We stopped in and bought some books at Charlie Byrne's Bookshop, which was enchanting. We visited the King's Head, another historical pub, for a pint of Guinness. After a lovely walk to the fishing village in Galway, where we captured wonderful photographs, we went to Gina's final recommendation, Sheridan's Wine Bar. It was cozy and charming!

Dublin Tour Guide - John Caffrey
We felt immediately at ease when John greeted us at our hotel. He was such a warm, friendly, and engaging person. His wealth of knowledge, facts, and fun stories made the day fly by much too quickly. We visited a museum, the National Art Gallery, and Dublin Castle, as well as interesting statues and monuments to Patrick Kavanagh, Oscar Wilde, and George Handel. We passed by impressive government buildings and a war memorial and walked around the Trinity College campus. John treated us to coffee, biscuits, ice cream, and an Irish coffee along the tour! We felt so comfortable with John that we ate dinner with him at a nice pub where we enjoyed Irish stew and Guinness to complete our experience. We saw so much in Dublin in one day and would have missed so much on our own. John created a truly memorable experience.

Inverness Tours – Edinburgh Tour Guide - Scott Guthrie
We originally planned to do a full-day Outlander tour with Scott Guthrie. After the delay in our trip, we decided to cancel the tour since we ended up with only one day in Edinburgh instead of three. Ian, the owner of Inverness Tours, suggested the alternate plan of a walking tour in Edinburgh with the same guide, Scott Guthrie, who could show us some Outlander locations in Edinburgh. We agreed to a 2-hour tour. Scott Guthrie arrived wearing a kilt and a smile. He made our shortened visit to Edinburgh magical, intriguing, captivating, and memorable. We were thrilled to spend this time with him. He was a gentleman and a gem. He took us on an amazing tour that included some of the history and politics of Edinburgh, intriguing sites connected to the Harry Potter books and movies, and a couple of amazing Outlander filming locations. Scott was warm, friendly, entertaining, and fun. We ended up spending almost 4 hours with him and loved every minute. We continued exploring Edinburgh on foot for the rest of the day with a greater appreciation for the city and its fascinating history. We logged 37,351 steps on our walking app!

Restaurants in Ireland:

• Mikey Ryan's Bar & Kitchen – an amazing dinner! Classy and cozy environment.
• Cashel Palace – really nice breakfast
• Adare Manor
o The Drawing Room – fabulous lunch served in a beautiful room next to a Christmas tree
o The Carriage House – elegant and delicious dinner, amazing service!!
o The Gallery – gorgeous, high-ceiling room for breakfast
• Kai – We had an outstanding meal in a cozy environment!
• Glenlo Abbey breakfast room - a beautiful room and great breakfast service
• Aniar – 23 unique tastings! We were amazed as the dishes just kept coming. The Manager and Waiter who served us were beyond attentive and fun!
• The Winding Stair – This was a cozy, warm, welcoming place for dinner. We had a window seat and enjoyed the most delectable food!

Restaurants in Scotland:
• Kitchen Brasserie – We enjoyed a window seat and a delicious meal at this delightful restaurant.
• The Fife Arms
o The Clunie Dining Room – The staff is amazing and attentive. The food is excellent.
o The Flying Stag – It has a fun and funky décor; the food was outstanding!
o Afternoon Tea – They served an amazing assortment of sandwiches and sweets with coffee, mulled wine, and juice in a lovely, multi-windowed room with comfortable chairs and a wood-burning fireplace.
• Scran & Scallie – twinkly lights outside ushering us into a festive, charming restaurant with excellent food!
• A Wee Taste – charming, met the owner, delicious meat and cheese charcuterie board, lovely wine!

We will absolutely use KimKim's services again. They matched us up with an incredible travel agent – Justine Stewart! We were assisted before, during, and after the trip with all questions and concerns. THANK YOU!

Hotel Reviews
Ness Walk
Inverness

This is a lovely hotel. We were greeted with a glass of champagne and treated well during our stay. The hotel is elegant and situated on a beautiful river walk along the Ness River. We ventured out and walked down the river and across a bridge into a delightful area of Inverness. We discovered a most incredible place – Leakey's Bookshop.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel du Vin & Bistro Edinburgh
Edinburgh

This was an ideal location for us as we wanted to explore Old Town Edinburgh, which was mere steps away. The Night Manager, Paul, went above and beyond for us. On one occasion, a glass bottle shattered inside my nylon carry-on luggage bag. Paul cleaned and repaired it. On another, we had an airport pickup at the hotel at 5:45 am. Paul had takeaway coffees and croissants waiting for us, along with updated flight details and gate information, making our journey home smoother.

Authenticity & Character
Nice, casual hotel in the heart of Old Town Edinburgh. Definitely has charm and character.
Location
Steps away from the Royal Mile and Old Town Edinburgh. It was SO convenient for us.
Staff
The Night Manager, Paul, went above and beyond for us. On one occasion, a glass bottle shattered inside my nylon carry-on luggage bag. Paul cleaned and repaired it. On another, we had an airport pickup at the hotel at 5:45 am. Paul had takeaway coffees and croissants waiting for us, along with updated flight details and gate information, making our journey home smoother.
Cleanliness & Comfort
Adare Manor
Adare

We felt like we were walking back in time when we entered this amazing hotel. From being greeted by friendly porters in the driveway to seeing the enormous Christmas tree in the reception area to the helpful tips and tour provided by the lovely Anne – we were swept up in excitement from our first moments there. We had a delicious lunch in the gorgeous Drawing Room while sitting next to another beautiful Christmas tree. We enjoyed a fun walk from the hotel into Adare Village, visited charming little shops, and saw the amazing thatched-roof buildings. Our dinner in The Carriage House was outstanding.

Authenticity & Character
Every room and space in the hotel was amazing - The Reception area with a fireplace and enormous Christmas tree, the Drawing Room, which serves food, has a bar and looks out over the back of the property, the amazing high-ceilinged Gallery where they serve breakfast and afternoon tea, The Tack Room - a classy bar and lounge.
Location
The hotel sits on a beautiful and spacious property. It is lovely for walks or a horse and carriage ride. It is within walking distance of Adare Village.
Staff
Cleanliness & Comfort
Cashel Palace Hotel

We pulled in at night to an amazing view of this grand accommodation. We drove down a long driveway and saw the beautiful red brick lit with lights. Once we arrived, we were given a tour and were delighted and amazed at the beauty of this hotel. They have a lovely Drawing Room, a cozy bar, and several wood-burning fireplaces. We took advantage and enjoyed them all. Our room was elegant, and we even had a Christmas tree!

Authenticity & Character
Location
Staff
We were greeted by wonderful staff and given a warm welcome and a tour.
Cleanliness & Comfort
The beds were so comfortable!
The Fife Arms
Braemar

The Fife Arms is our favorite place we've ever visited. We fell in LOVE with The Fife Arms. They covered the outside of the hotel in twinkly lights, and there was a brightly lit Christmas tree across the street. Every restaurant (The Clunie Dining Room, The Flying Stag) and every room (the Drawing Room, Elsa's Bar, The Tea Room, the Reception area) was an absolute joy to experience. I wished for a wood-burning fireplace on this trip, and this hotel had three amazing fireplaces that were burning and crackling at every moment. The entire experience, the amazing hotel, the afternoon tea, the reindeer parade, the amazing meals, the Christmas stocking on our door in the morning – was all magical. We arrived to find a bottle of champagne chilling in our room and complimentary tastes of whisky and gin with drink biscuits if we desired. The Fife Arms' incredible staff made our Christmas trip truly unforgettable. We greatly appreciated Rachael Henley (General Manager) while dealing with stress and uncertainty due to our car transfer service. She gave us such reassurance that all would be well. We felt safe and taken care of as she reached out to the car transfer service on our behalf and had her team assist with information on weather conditions and snow gates. She and her team assured us we would figure it out. They were able to offer us accommodations for an extra night. All of their hospitality and kindness during our trip went above and beyond.

Authenticity & Character
Elegant and classy, combined with such amazing charm!
Location
It is situated in the beautiful Cairngorms National Park. Breathtaking scenery! It is an ideal area for walks.
Staff
Sam provided fun, friendly, engaging service in the Clunie Dining Room. Josh was helpful in keeping guests and their car transfer services apprised of the snow conditions and snow gates. Alex helped us with booking an extra night when the snow conditions and our car service kept us from departing. Rachael is an amazing general manager who got personally involved in solving our travel issues.
Cleanliness & Comfort
The rooms were clean, comfortable, and beautiful. The beds were so comfortable.
Glenlo Abbey

The front desk staff was very friendly. They informed us that they had upgraded our room – and it was spacious and lovely. The grounds around this hotel afforded us a beautiful walk.

Authenticity & Character
Location
It is a short taxi ride away from the amazing city of Galway.
Staff
Cleanliness & Comfort
Activity Reviews
Private transfer to or from the airport
Dublin

Dave with Elite Transfers Dublin picked us up early in the morning to take us to Dublin airport. We were leaving Ireland and flying to our next destination, Scotland. Dave was warm, friendly, and funny! He had some helpful tips for the next leg of our adventure, and he had us laughing on the way to the airport as well.

Quality of Experience
Guides, Drivers and Staff
Outlander tour from Edinburgh
Outlander tour from Edinburgh
Edinburgh

We originally planned to do a full-day Outlander tour with Scott Guthrie. After the delay in our trip, we decided to cancel the tour since we ended up with only one day in Edinburgh instead of three. Ian, the owner of Inverness Tours, suggested the alternate plan of a walking tour in Edinburgh with the same guide, Scott Guthrie, who could show us some Outlander locations in Edinburgh. We agreed to a 2-hour tour. Scott Guthrie arrived wearing a kilt and a smile. He made our shortened visit to Edinburgh magical, intriguing, captivating, and memorable. We were thrilled to spend this time with him. He was a gentleman and a gem. He took us on an amazing tour that included some of the history and politics of Edinburgh, intriguing sites connected to the Harry Potter books and movies, and a couple of amazing Outlander filming locations. Scott was warm, friendly, entertaining, and fun. We ended up spending almost 4 hours with him and loved every minute. We continued exploring Edinburgh on foot for the rest of the day with a greater appreciation for the city and its fascinating history. We logged 37,351 steps on our walking app!

Quality of Experience
Guides, Drivers and Staff
Christmas at the Fife Arms
Christmas at the Fife Arms
Scotland

The Fife Arms is our favorite place we've ever visited. We fell in LOVE with The Fife Arms. They covered the outside of the hotel in twinkly lights, and there was a brightly lit Christmas tree across the street. We arrived to find a bottle of champagne chilling in our room and complimentary tastes of whisky and gin with drink biscuits if we desired. I wished for a wood-burning fireplace on this trip, and this hotel had three amazing fireplaces that were burning and crackling at every moment. On the first day, we enjoyed their afternoon tea, the reindeer parade, chestnuts roasting on an open fire, a drink in Elsa's bar, and a delicious dinner in The Flying Stag. On Christmas morning, we awoke to a Christmas stocking on our door. We enjoyed a lovely Christmas Brunch, which they staggered for guests at different times. We went on a couple of walks around the charming town of Braemar. Every restaurant (The Clunie Dining Room, The Flying Stag) and every room (the Drawing Room, Elsa's Bar, The Tea Room, the Reception area) was an absolute joy to experience. This trip was magical!

Quality of Experience
Guides, Drivers and Staff
The Ultimate Day in Dublin - Private Guided Tour
The Ultimate Day in Dublin - Private Guided Tour
Dublin

We felt immediately at ease when John greeted us at our hotel. He was such a warm, friendly, and engaging person. His wealth of knowledge, facts, and fun stories made the day fly by much too quickly. We visited a museum, the National Art Gallery, and Dublin Castle, as well as interesting statues and monuments to Patrick Kavanagh, Oscar Wilde, and George Handel. We passed by impressive government buildings and a war memorial and walked around the Trinity College campus. John treated us to coffee, biscuits, ice cream, and an Irish coffee along the tour! We felt so comfortable with John that we ate dinner with him at a nice pub where we enjoyed Irish stew and Guinness to complete our experience. We saw so much in Dublin in one day and would have missed so much on our own. John created a truly memorable experience.

Quality of Experience
Guides, Drivers and Staff
Private Galway Food Tour
Private Galway Food Tour
Galway

Gina was a delight on our Walking Food Tour in Galway. She was punctual, friendly, informative, and fun. Gina had an easy demeanor and kept the conversation flowing throughout our 2.5-hour tour. We fell in love with Galway, and Gina was a huge contributing factor as she wound us in and around Shop Street, the pedestrianized thoroughfare in Galway. • We started our morning with a taste of delicious coffee at Little Lane Coffee Company, which showcases Irish Specialty Coffee Roasters. • Then we stopped in at an amazing French Chocolaterie called Truffle. We enjoyed a raspberry-filled croissant and some divine chocolates. There was an actual wall of running chocolate that was amazing! • We popped into Ean for wine and two delicious small plates. • Next on our tour was Tigh Neachtain, a pub that opened in 1894, which we learned was the former home of Richard Martin, an animal rights activist and abolitionist. We enjoyed learning about the colorful history and sat in one of the small, cozy booths known as a “snug.” We tasted oysters, mussels, meatballs, soda bread and beer. • Next was a visit to the upstairs of a fine foods shop called McCambridge’s, where we tasted three spirits – Irish Whiskey, Irish Poitin, and Irish Apple Brandy. • We finished the tour with delicious Murphy’s Irish Ice Cream. During our tour, Gina also recommended three other locations – and we managed to make our way over to all three after the tour. We stopped in and bought some books at Charlie Byrne’s Bookshop, which was enchanting. We visited the King’s Head, another historical pub, for a pint of Guinness. After a lovely walk to the fishing village in Galway, where we captured wonderful photographs, we went to Gina’s final recommendation, Sheridan’s Wine Bar. It was cozy and charming! Gina helped us to engage with the charming city of Galway. Thank you!

Quality of Experience
Guides, Drivers and Staff
Local specialist: Justine Stewart
Justine
Justine Stewart
Local specialist in England/France | Replied on Jan 09, 2024

Lovely Stephanie!

Thank you so very much for your amazing review :) I feel so lucky to have been a part of this adventure with you and Heather! Working together to plan this trip has been nothing short of wonderful. I am so thrilled to have shared some of my favourite places with you...and have you love them too! Your trust and enthusiasm in my recommendations has been next-level and added so much joy to the planning process. Getting to know you over the past few months has been an absolute delight...Safe travels until our paths cross again!

Justine & The High Point Holidays Team

Our guide and driver Reda was incredible!
Morocco | Dec 27 - Jan 5, 2024

V
Vanessa S.
Chicago, IL | Reviewed on Jan 07, 2024

Our guide and driver Reda was incredible! My husband and I had a great experience thanks to him and his expertise. Thank you!

Local specialist: Saïd Nayt Addi
Saïd
Saïd Nayt Addi
Local specialist in Marrakech | Replied on Jan 10, 2024

Hi Vanessa,

Thank you so much for sharing your experience with us! We're thrilled to hear that you had an incredible time with our guide and driver, Reda. It's fantastic to know that Reda's expertise added value to your trip and made it memorable for both you and your husband.

We'll be sure to pass along your kind words to Reda. Feedback like yours motivates us to continue delivering exceptional service and unforgettable experiences to our guests.

Thank you once again for choosing us, and we hope to welcome you back for more adventures in the future.

Best regards,
Said

Trip to Sweden
Sweden | Dec 17 - Dec 24, 2023

lisa
lisa h.
Portland, OR | Reviewed on Jan 07, 2024

Veronika was great at helping us plan our trip in Stockholm and Kiruna. She was well organized and had lots of good ideas, and was flexible to work with. I would totally recommend her!

Local specialist: Veronika Turskytė
Veronika
Veronika Turskytė
Local specialist in Iceland | Replied on Jan 08, 2024

Hello!

Thank you so much for your wonderful review! 😊 I'm absolutely thrilled to hear that you had a great experience with your trip planning to Stockholm and Kiruna. It was truly a pleasure to work with you and to bring those ideas to life.

I'm so grateful for your recommendation and really appreciate you taking the time to share your experience. If you ever need more travel tips or planning in the future, I'm always here to help.

Thanks again for your kind words. Wishing you more exciting and memorable adventures ahead!

Warmest regards,
Veronika

Three weeks in New Zealand
New Zealand | Dec 12 - Dec 31, 2023

L
Laura D.
Park City, UT | Reviewed on Jan 07, 2024

Franck planned a three week trip for us in New Zealand, and we left feeling like we did it all. The planning process was easy and done through the messaging platform. We felt confident showing up that all the details were taken care of from airport pick-ups to daily activities. While traveling we ran into a couple of issues like a cancelled flight, and Franck was quick to help us course correct. I would book again using Franck and Kimkim!

Local specialist: Franck Lemaitre
Franck
Franck Lemaitre
Local specialist in Auckland, New Zealand | Replied on Jan 15, 2024

Dear Laura,
Thank you for your kind words. Over three weeks, you had time to see the highlights of both islands, but you were also curious to try a wide variety of activities which makes this trip special and very enjoyable for me to organize.
Do not hesitate to use Kimkim in the future, they select great local agents worldwide.

Linda was incredible. 10/10!
Norway | Dec 29 - Jan 6, 2024

Allie
Allie V.
Denmark | Reviewed on Jan 07, 2024

Linda was incredible. Helpful, kind, patient and very responsive. I loved working with her. She gave great recommendations and was there every step of the way. 10/10!

Local specialist: Linda Veråsdal
Linda
Linda Veråsdal
Local specialist in Norway | Replied on Jan 08, 2024

Hi Allie, thank you so much for your review! It was a pleasure working with you, and am glad you enjoyed the itinerary. Looking forward to see you one day during the summer to explore the fjords! :-)
- Linds

Attentive and empathetic folks
Morocco | Jan 1 - Jan 8, 2024

S
Sameer M.
Newark, NJ | Reviewed on Jan 07, 2024

I had a great vacation with my guide, Karim. He was with us throughout our adventures, and was very well informed about the culture, the country, and the various places we visited. He was also attentive to our needs during the vacation I will come back again to see the rest of Morocco with Karim as my guide.

Local specialist: Mohamed El Asely
Mohamed
Mohamed El Asely
Local specialist in Atlas Mountains | Replied on Jan 09, 2024
Hi Sameer, Thank you so much for taking the time to share your fantastic experience with us! We're thrilled to hear that your vacation in Morocco with our guide, Karim, was such a memorable and enjoyable one. Karim is indeed an exceptional guide, and we're delighted that his knowledge, attentiveness, and passion for sharing the culture and beauty of Morocco added value to your trip. It's wonderful to know that he was able to cater to your needs and make your adventures even more... Read more

Hi Sameer,

Thank you so much for taking the time to share your fantastic experience with us! We're thrilled to hear that your vacation in Morocco with our guide, Karim, was such a memorable and enjoyable one.

Karim is indeed an exceptional guide, and we're delighted that his knowledge, attentiveness, and passion for sharing the culture and beauty of Morocco added value to your trip. It's wonderful to know that he was able to cater to your needs and make your adventures even more fulfilling.

We can't wait to welcome you back for another incredible journey through the remaining wonders of Morocco with Karim as your guide. Please don't hesitate to reach out whenever you're ready to plan your next adventure. We'll be more than happy to assist in creating another unforgettable experience for you.

Thank you once again for choosing us, and we look forward to seeing you explore more of Morocco soon!

Best Regards,
Mohamed

Overall it was a very good experience.. Ecuad...
Ecuador | Dec 23 - Jan 3, 2024

Krishna
Krishna M.
Chicago, IL | Reviewed on Jan 07, 2024
Overall it was a very good experience.. Ecuador is a beautiful country . Certain things that I would mention which needed more clarification / improvement were/
1- we did not like our guide to. Be switched on the 3rd day in Quito.
2- I know the time may have been a factor but Cotopaxi should have been mentioned and may be we should have done Cotopaxi over a whole day in Quito . We could have done the Ewuatir by ourselves.
3-Amazon was fantastic especially our guide Jefferson . We...
Read more

Overall it was a very good experience.. Ecuador is a beautiful country . Certain things that I would mention which needed more clarification / improvement were/
1- we did not like our guide to. Be switched on the 3rd day in Quito.
2- I know the time may have been a factor but Cotopaxi should have been mentioned and may be we should have done Cotopaxi over a whole day in Quito . We could have done the Ewuatir by ourselves.
3-Amazon was fantastic especially our guide Jefferson . We should have been told about the electricity situation . My husband and I have to use a Capp machine and we couldn’t on the first night . It was just by chance that we were talking to our guide the next day that he said that they will provide electricity for our hut for the full night for an extra fee of $30 - so we did that.
4- Galápagos was beautiful and heavenly. Unfortunately our gude was not very organised. He should have given us a written itinerary. He gave us directions to gear stores without the address and it was very confusing. We almost missed our second day’s boat . We tried to contact him but he wasn’t reachable . On our last day he wanted to pick us up from the hotel at 10 a.m. when our flight was at1 p.m. The airport is literally 3 minutes away and we didn’t have to sit there in the heat for 2 hours . Even the counter was not open . According to the guide (Fernando) those were the instructions given to him by Kimkim.
Lastly, if I hadn’t asked we would have never seen the tortoise. I remember asking Alvaro and he told me we could see them on any island. How could you have planned a trip for us without including the tortoises? I paid $80 for a 4 hour trip for the tortoises .

Hotel Reviews
Wyndham Quito Airport
Quito
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Algarrobos
Puerto Baquerizo Moreno
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Nicky Amazon Lodge
Cuyabeno Wildlife Reserve

Amazing

Authenticity & Character
Location
Staff
Very very friendly and awesome food
Cleanliness & Comfort
Ikala Quito Hotel
Quito

The first two nights the room with one bed was extremely small . We did get a better room after our return from the Amazon .

Authenticity & Character
Quaint and clean
Location
Not accessible from the main part of the city . Would have preferred to have stayed in the main city
Staff
Very helpful
Cleanliness & Comfort
Room was too small and had very few outlets
Activity Reviews
Welcome Back to Quito
Welcome Back to Quito
Ecuador
Kicker Rock: A Snorkeling Adventure
Kicker Rock: A Snorkeling Adventure
Isla San Cristóbal
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Farewell Cuyabeno! Return to the City
Farewell Cuyabeno! Return to the City
Cuyabeno Wildlife Reserve
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Indigenous Experience & Discover the Jungle at Night
Indigenous Experience & Discover the Jungle at Night
Cuyabeno Wildlife Reserve
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Wildlife Encountering at Lobos Island
Wildlife Encountering at Lobos Island
Galapagos Islands
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Welcome to San Cristóbal Island! Visit the Interpretation Center, Tijeretas Hill, or La Lobería
Welcome to San Cristóbal Island! Visit the Interpretation Center, Tijeretas Hill, or La Lobería
Galapagos Islands

This was ok

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Adventure in the Amazon
Adventure in the Amazon
Cuyabeno Wildlife Reserve
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Welcome to the Jungle! Entering Cuyabeno Wildlife Reserve
Welcome to the Jungle! Entering Cuyabeno Wildlife Reserve
Cuyabeno Wildlife Reserve

Wow

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Otavalo Market - Quito
Otavalo Market - Quito
Quito
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Colonial Quito City Tour  & the Middle of the World
Colonial Quito City Tour & the Middle of the World
Quito

Too long

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Alvaro Pereira
Alvaro
Alvaro Pereira
Local specialist in Quito, Ecuador | Replied on Jan 08, 2024
Hello Krishna! Thank you for sharing your feedback regarding your recent trip to Ecuador. Your insights are truly valuable. Regarding Cotopaxi, your suggestion is well-noted. Providing a more comprehensive overview, including the option of exploring Cotopaxi, and managing time effectively in Quito is something we'll take into serious consideration for enhancing future itineraries. Our goal is to ensure all necessary information is communicated beforehand, so we beg all of our travelers... Read more

Hello Krishna!

Thank you for sharing your feedback regarding your recent trip to Ecuador. Your insights are truly valuable.

Regarding Cotopaxi, your suggestion is well-noted. Providing a more comprehensive overview, including the option of exploring Cotopaxi, and managing time effectively in Quito is something we'll take into serious consideration for enhancing future itineraries.

Our goal is to ensure all necessary information is communicated beforehand, so we beg all of our travelers to hand out any specific medical concerns that may be relevant.

We'll review our internal communication processes to prevent such discrepancies in the future, but overall we are extremely happy that you had a very good experience.

Best regards,
Alvaro

Experience more than the tourist hot spots and fall in love with the country and it’s people.
Morocco | Jan 1 - Jan 8, 2024

Ismet
Ismet M.
Newark, NJ | Reviewed on Jan 07, 2024
We have fallen in love with Morocco and in large part that is because of the wonderful experience your company organized for us. We very much appreciated the flexibility and the attention to every detail that was part of the planning process. It made this trip effortless and truly allowed us to relax and enjoy every moment without once having to worry about the logistics.
We also are very grateful that we had Karim as our guide and companion through our time here. He brought this country to...
Read more

We have fallen in love with Morocco and in large part that is because of the wonderful experience your company organized for us. We very much appreciated the flexibility and the attention to every detail that was part of the planning process. It made this trip effortless and truly allowed us to relax and enjoy every moment without once having to worry about the logistics.
We also are very grateful that we had Karim as our guide and companion through our time here. He brought this country to life for us. His stories and his knowledge and his care for us was an important part of what made this trip truly memorable for us. He made the people, their lives and their values real for us. We felt privileged to have him as our guide and feel that we are leaving behind a friend in Morocco.
We started our trip in Casablanca and then spent the next few days driving around the country visiting Rabat, Fes, and Marrakech. Along the way we stopped at so many beautiful vista points and had a chance to truly take in the beautiful and varied landscape. We even had tea with a local Berber family and laughed with their children and played with their baby goats. This would not ordinarily be something we would think of doing on a trip - but small touches like these made this trip feel personal and meaningful. We were more than tourists - we were given the opportunity to meet the real people and to break bread with them.
Every location we stayed at was exactly what we asked for and exceeded our expectations as we stepped into breathtaking Riads.
This trip was truly memorable and we have already shared your contact information with family and friends who are considering a trip to Morocco.

Hotel Reviews
Riad Fes Nass Zmane
Fes

Imagine walking down the maze of narrow streets of a Medina and then arriving at a door in a high wall that opens into a magical place that transports you to everything you ever imagined Morocco to be. This is Riad Nass Zmane. This Riad is beautiful and we enjoyed their lavish breakfast.

Authenticity & Character
Absolutely beautiful Riad. Your sense will be overwhelmed by the sheer splendor of the interior.
Location
Staff
Cleanliness & Comfort
Palais Sebban
Marrakech

Beautiful Riad and wonderful staff. This Riad is an oasis in the middle of the Medina and provides a wonderful place to escape from the hectic pace of Marrakech. Just hang out in the courtyard and enjoy the lovely surroundings with the sound of running water and the lush greenery. The food has been great and we were very comfortable.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Kasbah Titrit
Ait Ben Haddou

While we were excited about staying at a Kasbah - the actual experience was not ideal. The electricity in the room kept flickering and the heating would turn off and then start flashing several times in the night. Making for a very unrestful night. The only available shower had no walls or curtains and the shower head sprayed water everywhere - so it was impossible to shower without flooding the entire bathroom. The dinner was a set menu and we had only the option to select our meat without any indication of how it would be prepared. While the meal was delicious - we felt like we were somewhat trapped and didn’t have the option to pick something else. Perhaps the experience would be different during the high season - we were the only guests at the Kasbah and would not care to repeat the experience.

Authenticity & Character
Location
There are no restaurants within walking distance which means we have no choice but to eat at the hotel.
Staff
Cleanliness & Comfort
We discovered used underwear left behind in the room by a previous guest. Made us suspicious about the degree of cleanliness of the room overall.
Tiziri Luxury Camp
Merzouga

You have the option to either take a camel or car to the location. In either case you can enjoy the desert sunset and sunrise. This camp was nothing short of luxurious. From the comfort of a fully equipped tent with running water and the warmest beds to a full service dinner and fantastic breakfast buffet. The evening entertainment was offered by the staff with drums and local songs and dances. If you would rather stargaze - this is the perfect place to do it.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Mövenpick Hotel Casablanca
Casablanca

Typical tourist hotel with all the necessary amenities.

Authenticity & Character
Location
Conveniently close to major attractions
Staff
Cleanliness & Comfort
Activity Reviews
Guided Tour of Fez Medina
Guided Tour of Fez Medina
Fes

We found that the tour of the Fes Medina became too overwhelming and long for us. Four hours of navigating very small and narrow alleys and lanes lost it's charm quite quickly. Also the spots we visited had restricted access - such as the mosque and other religious sites. While this makes sense as these are locations that are in daily use - it left us wondering what we were there to see when all we could do was hover near the entrance. A shorter visit into the Fes Medina would have been preferable. While our guide was well informed - we did feel like he had a list of things he was meant to check off his list and he was completing the task at hand. This was a contrast to our experience with our driver guide - who was really responsive to our curiosity and areas of interest, thus creating an experience that felt personal and meaningful. We enjoyed the visit to the local pottery cooperative and would have liked to spend longer there choosing some things to bring home with us - however our appointed guide rushed us through because he wanted us to visit a location that he said would close early. We did not actually head to this location until many hours later and were there with several hours to spare before their closing time. Overall - out of all the places we visited - Fes turned out to be our least favorite tourist spot - although our stay at the Riad there was wonderful.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Casablanca to Fez Passing via Rabat
Casablanca to Fez Passing via Rabat
Morocco

Gorgeous views and pristine beaches.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Guided Tour of Hassan II Mosque
Guided Tour of Hassan II Mosque
Morocco

Truly a magnificent mosque. Photographs can’t do it justice.

Quality of Experience
Guides, Drivers and Staff
Transport
Quick Tour of Casablanca with your Driver-Guide
Quick Tour of Casablanca with your Driver-Guide
Morocco
Quality of Experience
Guides, Drivers and Staff
Transport
Karim, our driver/guide met us at the airport and immediately made us feel welcomed and cared for. We had received some concerning news from home as soon as we landed in Casablanca and were considering returning home right away. Karim was so empathetic and willing to adjust the plans as needed. Fortunately we did not need to cancel our trip and Karim’s sensitivity to our situation was very much appreciated.
Local specialist: Mohamed El Asely
Mohamed
Mohamed El Asely
Local specialist in Atlas Mountains | Replied on Jan 09, 2024
Hi Ismet, Thank you very much for sharing such an incredible review of your experience with us in Morocco! We are absolutely delighted to hear that your journey with our company was so fulfilling and memorable. Our team takes great pride in crafting seamless and personalized experiences for each of our travelers. We are thrilled that the attention to detail and flexibility in planning made your trip effortless, allowing you to fully immerse yourselves in the beauty of Morocco without the... Read more

Hi Ismet,

Thank you very much for sharing such an incredible review of your experience with us in Morocco! We are absolutely delighted to hear that your journey with our company was so fulfilling and memorable.

Our team takes great pride in crafting seamless and personalized experiences for each of our travelers. We are thrilled that the attention to detail and flexibility in planning made your trip effortless, allowing you to fully immerse yourselves in the beauty of Morocco without the worry of logistics.

Karim is indeed an exceptional guide, and we are elated to hear that his passion, knowledge, and care added immense value to your exploration. It's heartwarming to know that his insights brought the country to life for you, allowing a deeper connection with the people, their stories, and the essence of Morocco. Creating meaningful connections and leaving behind a sense of friendship is one of the most beautiful aspects of travel, and we are glad Karim was able to facilitate this for you.

Exploring Casablanca, Rabat, Fes, and Marrakech while experiencing the diverse landscapes and cultural nuances must have been a remarkable journey. Tea with a local Berber family and sharing moments with their children and animals truly encapsulates the essence of our commitment to offering authentic, personalized experiences. We are thrilled that these unique encounters allowed you to transcend the role of tourists and immerse yourselves in genuine connections with the locals.

Moreover, we are delighted that the accommodations in the Riads surpassed your expectations and provided the perfect retreats during your stay.

Thank you for recommending us to your family and friends! It means the world to us that you've entrusted us with their future Moroccan adventures.

We sincerely appreciate your kind words and are immensely grateful for the opportunity to have been a part of creating such cherished memories for you. Should you plan another journey to Morocco or any other destination, please do not hesitate to reach out. We would be honored to assist you again.

Warmest regards,
Mohamed

First time to Japan and LOVED it.
Japan | Dec 21 - Jan 3, 2024

John
John A.
Oroville, CA | Reviewed on Jan 07, 2024
For our first time to Japan, Fei made a trip where we really got to see a lot of Japan. Our guides were great people who had exceptional knowledge of Japan and the places and things we saw. They made us feel welcome and helped us explore their cities and points of interest. Read more

For our first time to Japan, Fei made a trip where we really got to see a lot of Japan. Our guides were great people who had exceptional knowledge of Japan and the places and things we saw. They made us feel welcome and helped us explore their cities and points of interest.

Hotel Reviews
Nagoya Tokyu Hotel
Nagoya
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Green Plaza Hakone
Hakone
Authenticity & Character
Location
Staff
Cleanliness & Comfort
ANA Crowne Plaza Hiroshima
Hiroshima
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Shibuya Stream Excel Hotel Tokyu
Tokyo

Very comfortable beds, quiet, very clean.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Kyoto Tokyu Hotel
Kyoto
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Half Day Nagoya Castle and City Museum Tour
Half Day Nagoya Castle and City Museum Tour
Nagoya

Lots of things were closed due to New Years Holiday But the Toyota Museum was excellent. definitely worth the time.

Quality of Experience
Guides, Drivers and Staff
Transport
Full Day Kyoto City Tour with Fushimi Inari-Taisha
Full Day Kyoto City Tour with Fushimi Inari-Taisha
Kyoto
Quality of Experience
Guides, Drivers and Staff
Transport
Day Trip to Nara: Temples, Deer, and Historic Streets
Day Trip to Nara: Temples, Deer, and Historic Streets
Kyoto

The rich history and the Great Buddha were amazing and well worth the time.

Quality of Experience
Guides, Drivers and Staff
Transport
Half Day Samurai Ninja Museum and Kimono Tea Ceremony at Kyoto Maikoya
Half Day Samurai Ninja Museum and Kimono Tea Ceremony at Kyoto Maikoya
Kyoto

The samurai and ninja museum was quick and interesting. The Tea ceremony was fun.

Quality of Experience
Guides, Drivers and Staff
One Day Miyajima Island and Hiroshima Tour
One Day Miyajima Island and Hiroshima Tour
Hiroshima

This was a great tour but it would be better as two days. We were rushed to see everything before it closed. Hiroshima tour is very in depth and heavy and deserves to be appreciated. Miyajima was really impressive and worth the trip from Hiroshima.

Quality of Experience
Guides, Drivers and Staff
Transport
Izakaya Cooking Class (small group tour)
Izakaya Cooking Class (small group tour)
Kyoto

The cooking class was so much fun. It was very easy as the staffed had prepared a lot of the ingredients but the recipes were easy and tasty.

Quality of Experience
Guides, Drivers and Staff
Transport
We walked through the neighborhood from our hotel.
Full Day City Tour with Tokyo National Museum and Senso-ji Temple
Full Day City Tour with Tokyo National Museum and Senso-ji Temple
Tokyo
Quality of Experience
Guides, Drivers and Staff
Transport
Full Day Mt. Fuji with Lake Kawaguchiko Cruise and  Oshino Hakkai
Full Day Mt. Fuji with Lake Kawaguchiko Cruise and Oshino Hakkai
Tokyo
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Fei He
Fei
Fei He
Local specialist in Japan | Replied on Jan 09, 2024
Hi John,
I wanted to express my sincere gratitude for your thoughtful words about your recent trip to Japan. It was an absolute pleasure planning and organizing your first-time visit to this incredible country.
I'm thrilled to hear that you felt the itinerary allowed you to see a lot of Japan and that the guides contributed to your positive experience. Our guides take great pride in showcasing the beauty and richness of their cities, and your appreciation for their exceptional knowledge... Read more

Hi John,
I wanted to express my sincere gratitude for your thoughtful words about your recent trip to Japan. It was an absolute pleasure planning and organizing your first-time visit to this incredible country.

I'm thrilled to hear that you felt the itinerary allowed you to see a lot of Japan and that the guides contributed to your positive experience. Our guides take great pride in showcasing the beauty and richness of their cities, and your appreciation for their exceptional knowledge warms my heart.

Creating an immersive and welcoming experience for our travelers is a top priority, and I'm delighted to know that you felt welcomed and supported throughout your journey.

Your feedback is invaluable, and I'm grateful for the opportunity to have played a part in making your trip memorable. If you ever decide to explore more destinations or return to Japan, please know that I'm here to assist you.

Once again, thank you for choosing us, and I wish you many more wonderful adventures in your future travels!

Best regards,

Fei

Given that we put the trip together at the la...
Costa Rica | Dec 23 - Dec 31, 2023

J
Joe M.
San Jose, CA | Reviewed on Jan 07, 2024
Given that we put the trip together at the last minute in peak season, they did a great job. Other companies told me that they were sold out and couldn't help us, but Kim-kim was able to put something together for us. Read more

Given that we put the trip together at the last minute in peak season, they did a great job. Other companies told me that they were sold out and couldn't help us, but Kim-kim was able to put something together for us.

Hotel Review
Hotel & Spa Poco a Poco
Monteverde

This is a larger resort property. It is large enough that they run shuttles from place to place. If that's what you're looking for, then I think this is a good place to stay. They are a little stingy with bottled water.

Local specialist: Holden Ketchum
Holden
Holden Ketchum
Local specialist in Cartago, Costa Rica | Replied on Jan 08, 2024

Thank you, Joe, I'm glad that we were able to make the peak season trip happen for you!

The whole trip was excellent. Hesham Nour was...
Egypt | Dec 25 - Jan 4, 2024

Sekhar
Sekhar M.
Tallahassee, FL | Reviewed on Jan 07, 2024
The whole trip was excellent. Hesham Nour was our Cairo and Alexandria guide. He was excellent. He helped find good local restaurants and taste good local food.
Ahmed was our Luxor, Edfu and Aswan guide. He was excellent.
Overall the trip was excellent. A few things that I suggest are:
A) The Nile cruise overall is ok. It is for sure not new and not 4+. I would rate it 3. The staff in the cruise are good but the floor was creeky and the carpet was not well laid. The bathroom was a bit...
Read more

The whole trip was excellent. Hesham Nour was our Cairo and Alexandria guide. He was excellent. He helped find good local restaurants and taste good local food.
Ahmed was our Luxor, Edfu and Aswan guide. He was excellent.

Overall the trip was excellent. A few things that I suggest are:
A) The Nile cruise overall is ok. It is for sure not new and not 4+. I would rate it 3. The staff in the cruise are good but the floor was creeky and the carpet was not well laid. The bathroom was a bit leaking. I would suggest to prefer another cruise. Sightseeing and other things in the cruise are good.
B) There were too many staff changes. The guides were consistent but the drivers changed often. I prefer I stick to a team so that I get to know them better. Before I knew someone a new one comes in.
C) I would suggest kimkim to suggest an appropriate tipping guide. Other travel agencies do that. I had to read other blogs for tipping guide.

Thanks to the whole team for making it a memorable experience.

Hotel Reviews
Steigenberger Achti - Luxor
luxor

A very good hotel.

Authenticity & Character
Location
Right in heart of the city.
Staff
Cleanliness & Comfort
Baharia Camp
Bahariya

The hotel was ok. A 3 star

Authenticity & Character
The staff are good
Location
Staff
Cleanliness & Comfort
Hyatt Regency Cairo west
cairo

This is excellent. The front desk staff were very helpful.

Authenticity & Character
Location
It is very close to the pyramids
Staff
The staff helped us with international charges.
Cleanliness & Comfort
Very clean
Activity Reviews
 Visit Valley of the Kings - Hatshepsut temple - Sail to Edfu
Visit Valley of the Kings - Hatshepsut temple - Sail to Edfu
Luxor
Quality of Experience
Look
Food
Guides, Drivers and Staff
Transport
Over day Alexandria
Over day Alexandria
Cairo Int. Airport (CAI)
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Visit Abu Simbel temple and Aswan
Visit Abu Simbel temple and Aswan
Aswan
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Visit Edfou temple and Kom Ombo temple
Visit Edfou temple and Kom Ombo temple
Edfu
Quality of Experience
Look
Food
Guides, Drivers and Staff
Transport
Bahariya - Cairo
Bahariya - Cairo
Bahariya
Quality of Experience
Food
Guides, Drivers and Staff
The driver was ok. We had to keep telling him to close the windows as it was noisy
Transport
Visit Karnak Temple and Luxor temple
Visit Karnak Temple and Luxor temple
Egypt
Quality of Experience
Ok
Food
Guides, Drivers and Staff
Transport
Cairo - White Desert
Cairo - White Desert
Bahariya

The trip was good. But a long travel to the desert. Not very convenient for restrooms.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Day tour to visit Grand Egyptian Museum, Citadel of Salah El-Din & Old Cairo
Day tour to visit Grand Egyptian Museum, Citadel of Salah El-Din & Old Cairo
Cairo
Quality of Experience
Food
Guides, Drivers and Staff
Hesham took us to an excellent restaurant to taste Kushari.
Transport
Pyramids, Sphinx, Sakkara, Memphis and camel ride
Pyramids, Sphinx, Sakkara, Memphis and camel ride
Cairo
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Ibrahim Elaref

Don't hesitate to book your Galapagaos adventure through kimkim with Alvaro.
Galapagos Islands | Dec 24 - Jan 5, 2024

Janine
Janine Z.
San Carlos, CA | Reviewed on Jan 07, 2024
This was a big trip for our family of four -- myself, my husband and our two daughters, age 9 and 12. Galapagos isn't an easy place to get to from the U.S. with the multiple flights and the overnight in the mainland. I had no idea how to go about planning all of this and found it all a bit intimidating. Thank goodness I found kimkim and Alvaro our trip planner. I had never used a service like this. But now I don't think I will ever plan a trip alone again. Customizing a trip with Alvaro ahead... Read more

This was a big trip for our family of four -- myself, my husband and our two daughters, age 9 and 12. Galapagos isn't an easy place to get to from the U.S. with the multiple flights and the overnight in the mainland. I had no idea how to go about planning all of this and found it all a bit intimidating. Thank goodness I found kimkim and Alvaro our trip planner. I had never used a service like this. But now I don't think I will ever plan a trip alone again. Customizing a trip with Alvaro ahead of time (with multiple back-and-forth versions of the itinerary) and then having all the guides meeting us along the way and all the decisions made beforehand made the trip so much less stressful. In fact, it wasn't stressful at all! I could just enjoy each experience, each day, each hotel, and not have to worry about anything. Alvaro was immediately responsive on whatsapp text throughout the trip. Note: I have traveled widely. I don't think I've ever been anywhere with people as kind as the Ecuadorians. Not once in two weeks did someone try to upsell me anything. Everyone just generally wanted to be helpful and to make sure we had a good time and enjoyed this incredible opportunity to be with the animals. Our local guides, in particular, Edison in San Cristobal and Julio (unparalleled in my view) in Isabella, were incredible. We miss them!

Hotel Reviews
Blu Galapagos Sustainable Waterfront Lodge
Puerto Ayora

This hotel is interesting because it is built into the mangroves. You can easily walk to the main strip or to the Darwin Center. And it is quieter because it isn't in the center of the action, which I liked. But I didn't really love that there wasn't really a great place for us to hang out. There's the tiny area where they serve breakfast with one couch and two chairs where you can see all the marine animals right there. And there's a little area on the upper level with a hammock. But not much more. The breakfast isn't terrific here but it is adequate. No amenities. Was our least favorite of the hotels. Much preferred Golden Bay in San Cristobal and The Albermarle in Isabella (which was beachfront and had a pool and a nice area to hang out for the kids.) Unsure if there are better options on the waterfront for families.

Golden Bay Galapagos – Specialty Boutique Hotel
Puerto Baquerizo Moreno, San Cristóbal

Our favorite hotel of the trip.

Location
Easy to walk everywhere.
Staff
Cleanliness & Comfort
Wyndham Guayaquil, Puerto Santa Ana
Guayaquil

Great hotel to overnight at on way to and way back from the Galapagos.

Location
10 minutes from the airport and right on the promenade with restaurants and access to the cool 444 steps to the light tower.
Staff
So friendly. We forgot a pair of pants and they held them for us for our return.
Cleanliness & Comfort
Very clean.
Activity Reviews
Welcome to Santa Cruz Island:  Highlands & Charles Darwin Research Station
Welcome to Santa Cruz Island: Highlands & Charles Darwin Research Station
Puerto Ayora

This was a trip highlight. We loved walking around the ranch and seeing the giant tortoises. Lunch was amazing too.

Experience the Pristine Beauty of Galápagos Islands: Discovering an Uninhabited Island
Experience the Pristine Beauty of Galápagos Islands: Discovering an Uninhabited Island
Puerto Ayora

This is a complicated one to review. It is three hours on a boat there and three hours on a boat back and you have to leave at 5:45 a.m. This is really to get to see the scenery and a chance to see the penguins. (But if you go to Isabela Island you see more penguins.) I was anxious about the boat because we did an activity called San Cristobal 360 with the roughest boat ride of our lives. This boat ride, like Alvaro assured me, was nothing like that. It was relaxing and we were able to pass the time resting, sleeping and enjoying the boat. The crew was great and the chef even prepared omelettes for us when we didn't want the fish they were serving. My husband had an amazing experience swimming with a penguin that he said was the highlight of the trip for him -- even with three scuba dives and endless other snorkels.

Kayaking on Tortuga Bay
Kayaking on Tortuga Bay
Puerto Ayora

We had seen so much good marine wildlife in San Cristobal and Isabella that this kayak was a bit of a letdown. But we really, really enjoyed snorkeling with the marine iguanas in an adjacent area. My husband was ecstatic at this part. (Rare to get to be in the water with the swimming iguanas.) And the big beach is gorgeous.

Puerto Villamil Stand-Up Paddle Boarding
Puerto Villamil Stand-Up Paddle Boarding
Puerto Villamil

This was our least favorite activity of the trip. I think we booked it instead of the volcano because I didn't think my kids would be up for a long, hot hike around the crater. But note this is not a chill SUP like the photo shows. You should have some SUP experience for this two-hour SUP into a strong current. Ended up kayaking with the girls.

Discover the Wonders of Tintoreras Islet: A Journey into Breathtaking Biodiversity
Discover the Wonders of Tintoreras Islet: A Journey into Breathtaking Biodiversity
Puerto Villamil

Great activity. The snorkel is the best part.

Welcome to San Cristóbal Island! Visit the Interpretation Center, Tijeretas Hill, or La Lobería
Welcome to San Cristóbal Island! Visit the Interpretation Center, Tijeretas Hill, or La Lobería
Galapagos Islands

Snorkeling at La Loberia kicked off our trip and it was amazing.

Quality of Experience
Guides, Drivers and Staff
We loved Edison our guide!
Local specialist: Alvaro Pereira
Alvaro
Alvaro Pereira
Local specialist in Quito, Ecuador | Replied on Jan 08, 2024
Hello my dear Janine, Your family's trip to the Galapagos seems like an adventure of a lifetime! Traveling there can be quite a logistical puzzle, especially for a family. Your mention of the Ecuadorians' kindness resonates deeply. Experiencing genuine warmth and helpfulness while exploring a new place is something truly special. I will convey Edison and Julio—your especial thoughts, missing them after you've left just shows how impactful their contributions were to your journey! Thanks... Read more

Hello my dear Janine,

Your family's trip to the Galapagos seems like an adventure of a lifetime! Traveling there can be quite a logistical puzzle, especially for a family.

Your mention of the Ecuadorians' kindness resonates deeply. Experiencing genuine warmth and helpfulness while exploring a new place is something truly special. I will convey Edison and Julio—your especial thoughts, missing them after you've left just shows how impactful their contributions were to your journey!

Thanks for sharing such an enriching travel experience—it's invaluable feedback for both the service and the outstanding guides. Here's to more amazing adventures for your family in the future!

Hugs,
Alvaro

Hello Johanna did a great job of pulling toge...
Peru | Dec 25 - Jan 4, 2024

K
Karthik V.
Tampa, FL | Reviewed on Jan 07, 2024
Hello Johanna did a great job of pulling together our amazing trip to Peru and the Galapagos. There were some small snafus in terms of timings but overall it was a great time. We would definitely go again. Our local guides were amazing and we learnt so much from our experience. Read more

Hello Johanna did a great job of pulling together our amazing trip to Peru and the Galapagos. There were some small snafus in terms of timings but overall it was a great time. We would definitely go again. Our local guides were amazing and we learnt so much from our experience.

Hotel Reviews
Iguana Crossing Boutique Hotel
Galápagos
Authenticity & Character
Location
Staff
Cleanliness & Comfort
The rooms facing the ocean are gorgeous. But the internet leaves a lot to be desired. But that’s the Galapagos for you. ❤️
Hotel Solymar
Galápagos
Authenticity & Character
Location
Staff
Cleanliness & Comfort
El Mapi by Inkaterra
Cusco
Authenticity & Character
Location
Staff
Cleanliness & Comfort
JW Marriott El Convento Cusco
Cusco
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Puerto Villamil: Day 1
Puerto Villamil: Day 1
Isla Isabela

This was ok would have been good to know that this was a hike tour in high heat. Would Likely not have done as heat intolerance

Quality of Experience
Guides, Drivers and Staff
Transport
Fly to Santa Cruz Island & Tour Charles Darwin Station
Fly to Santa Cruz Island & Tour Charles Darwin Station
Galapagos Islands

The tortoises are just amazing

Quality of Experience
Guides, Drivers and Staff
Transport
 Short Inca Trail Day 1: Hiking to Machu Picchu via Chachabamba and Wiñay Wayna
Short Inca Trail Day 1: Hiking to Machu Picchu via Chachabamba and Wiñay Wayna
Peru
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Puerto Villamil: Day 2
Puerto Villamil: Day 2
Isla Isabela
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Johanna Fabian
Johanna
Johanna Fabian
Local specialist in between Lima and the US | Replied on Jan 09, 2024

Hi Karthik and Sonu,
It was great to help you plan another trip for your family. We're glad to hear your overall trip was great. Will be sharing some of your feedback with my team to ensure better trips in the future.

We hope to assist you again in your future travels!
Johanna

Why travelers love kimkim

Custom trips for independent travelers who are too busy to plan
Customize your trip with the help of a local travel specialist

Kimkim has handpicked the world’s top local travel specialists so you will have peace of mind and an unforgettable trip that meets your exact requirements.

Authentic travel experiences

Kimkim’s local specialists ensure that you will have the best experience based on up-to-date local insights. On top of that, the vast majority of your money will go straight to support and grow local economies.

Secure & easy booking

Once you are happy with the trip, you can easily book via kimkim’s secure payment platform.

Local support during your trip

You can always reach your local specialist with a quick message or call in case you hit a snag during your trip, or simply want some great local recommendations.