Kimkim Trip Reviews

4.8
Based on 16,858 ratings
Read 16,858 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Argentina was a breathtaking country! The bio...
Argentina | Jan 3 - Jan 16, 2023

Anna
Anna D.
San Jose, CA | Reviewed on Jan 19, 2023
Argentina was a breathtaking country! The biodiversity was unmatched. Every new city was like being in a different world. All the activities were terrific, private transport was great, and the guides were lovely! Our favorite guide was Camila in Iguazu Falls. She had the best energy, shared mate with us and was just lovely! Our favorite activities were trekking Perito Moreno Glacier and snorkeling with sea lions in Puerto Madryn. Can’t miss. There were a couple hiccups along the way, but... Read more

Argentina was a breathtaking country! The biodiversity was unmatched. Every new city was like being in a different world. All the activities were terrific, private transport was great, and the guides were lovely! Our favorite guide was Camila in Iguazu Falls. She had the best energy, shared mate with us and was just lovely! Our favorite activities were trekking Perito Moreno Glacier and snorkeling with sea lions in Puerto Madryn. Can’t miss. There were a couple hiccups along the way, but Mattias was quick rectify them! The only suggestion I would have is get to know travelers better to suggest more appropriate yours. We are a very active couple and adventure seekers and there were a few things that weren’t suggested to us that we had to squeeze in on site when we learned about them from other travelers.

Hotel Review
Loi Suites Iguazú Hotel
Puerto Iguazú

Perfection! Stunning hotel, very nice employees, terrific spa services. When I needed medicine they even called a pharmacy and had them deliver medicine to me.

Authenticity & Character
Location
B
Staff
Cleanliness & Comfort
Local specialist: Matias Alemani
Matias
Matias Alemani
Local specialist in Buenos Aires | Replied on Apr 26, 2023

Dear Anna,
Thanks for your review! I'm glad you had a great time in the beautiful Argentina. So happy I had the chance tot be part of the trip planning and thankful for your trust in the process.
We keep in touch for future adventures in South America!
All the best,
Matias.

8 Days of Moroccan Highlights, Marrakech to M...
Morocco | Jan 11 - Jan 18, 2023

P
Paul D.
United Kingdom | Reviewed on Jan 19, 2023
8 Days of Moroccan Highlights, Marrakech to Marrakech an 1800Kms road trip.
Marrakech, dades valley, Ait Ben Haddou, Ouarzazate, Tinghir, Gorge Toudgha, Merzogha, Fes, Rabat and Marrakech.
We were accompanied by our driver/guide throughout the trip. Rafiq. He was a very competent and considerate driver and he was very knowledgeable about all the areas and places we visited. He was also an extremely nice guy who went over and beyond to make our trip memorable especially on my wife's... Read more

8 Days of Moroccan Highlights, Marrakech to Marrakech an 1800Kms road trip.
Marrakech, dades valley, Ait Ben Haddou, Ouarzazate, Tinghir, Gorge Toudgha, Merzogha, Fes, Rabat and Marrakech.

We were accompanied by our driver/guide throughout the trip. Rafiq. He was a very competent and considerate driver and he was very knowledgeable about all the areas and places we visited. He was also an extremely nice guy who went over and beyond to make our trip memorable especially on my wife's birthday. However, in each place we had a local guide who was a specialist for the city. Hassan for Marrakech and Said for Fes were excellent.
The accommodations selected by Sharon based on our specification were excellent and gave us a very good insight into Moroccan high life. The Ryad Paradise delivered the best dinner of the entire trip.
I would strongly recommend this company and this itinerary to anyone wanting their first taste of Moroccan culture but in some style.

Activity Review
Guided Tour of Fes
Guided Tour of Fes
Fes

Said, the local tour guide was very interesting and extremely knowledgeable and made the tour a long but fun day.

Quality of Experience
The guide was brought up in the city so could speak about his own experiences in the city which made the history very real.
Guides, Drivers and Staff
As guests from the UK, all could speak very good English and all had a good sense of humour
Transport
Clean, on time and a good driver, never felt at risk and always courteous to other road users
Local specialist: Sharon Louthian
Sharon
Sharon Louthian
Local specialist in US and Morocco | Replied on Jan 19, 2023
Hi Paul, Thanks for taking the time to write us such an amazing review. We are thrilled that you had a memorable trip to Morocco and that your wife's birthday was special! Also glad to hear that you enjoyed your time with Rafik, Hassan, and Said. We agree with your assessments and are super happy to have found Said as, believe me, all local guides are not equal! Thanks for the positive feedback regarding Riad Paridise, too. They are a fairly new riad and we just started working with them. I... Read more

Hi Paul,

Thanks for taking the time to write us such an amazing review. We are thrilled that you had a memorable trip to Morocco and that your wife's birthday was special! Also glad to hear that you enjoyed your time with Rafik, Hassan, and Said. We agree with your assessments and are super happy to have found Said as, believe me, all local guides are not equal! Thanks for the positive feedback regarding Riad Paridise, too. They are a fairly new riad and we just started working with them. I know that they use fresh and locally sourced ingredients because we ran into the owner at the weekly market in Kelaat M'Gouna a few weeks ago!

Thanks again for the great review and thanks even more for trusting us with you trip!
Take care and keep in touch,
Sharon, Rafik, and the rest of the Morocco Immersion Family

HIGHLY recommend Hien!
Vietnam | Dec 23 - Jan 2, 2023

Hae Jun
Hae Jun J.
Jollyville, TX | Reviewed on Jan 19, 2023
Hien was such a detailed, thoughtful, and organized planner! We traveled to three different cities and she single-handedly coordinated seeing all of them, seamlessly. She's also very patient as well as, I've made a lot of requests throughout the trip, and she delivered on all of them. Vietnam was amazing, highly recommend, lots of history there and very beautiful place. Read more

Hien was such a detailed, thoughtful, and organized planner! We traveled to three different cities and she single-handedly coordinated seeing all of them, seamlessly.

She's also very patient as well as, I've made a lot of requests throughout the trip, and she delivered on all of them.

Vietnam was amazing, highly recommend, lots of history there and very beautiful place.

Activity Reviews
My Son Sanctuary Luxury Tour - Joint in tour
My Son Sanctuary Luxury Tour - Joint in tour
Hoi An
Ha Long Bay - Lan Ha Bay (La Pandora)
Ha Long Bay - Lan Ha Bay (La Pandora)
Vietnam
Dark and Bright Cave - Ha Long Bay (La Pandora)
Dark and Bright Cave - Ha Long Bay (La Pandora)
Vietnam
Hoi An Sightseeing & Food Tour - Joint in tour
Hoi An Sightseeing & Food Tour - Joint in tour
Hoi An
Local specialist: Hien Do
Hien
Hien Do
Local specialist in Vietnam | Replied on Jan 28, 2023

Dear my beloved partner!

Thank you so much for sharing your experience!

We are so glad to know that you have enjoyed your trip to Vietnam and that everything went smoothly. Thanks for your kind words as well. It was a big pleasure for us to organize your holiday.

Thank you again for trusting our company, and we hope to see you again!

Best regards,
Hien

3 night, 4 day Dehli Agra trip
India | Jan 11 - Jan 14, 2023

R
Reinardt S.
South Africa | Reviewed on Jan 19, 2023
Was met in Dehli, on time, well spoken meet agent and friendly driver Lall.
Our Guide for Delhi was Samar, very pleasant and well spoken gentlemen, we saw all the sites we wanted to see and some hidden gems. Samar was very knowledgeable about the the Indian history and all the monuments. We really enjoyed our time with him. Samar also assisted us with what foods to eat and how to eat them👍🏽.
We then had a new guide for Agra. Ajay was also very accommodating and got us some real bargains... Read more

Was met in Dehli, on time, well spoken meet agent and friendly driver Lall.
Our Guide for Delhi was Samar, very pleasant and well spoken gentlemen, we saw all the sites we wanted to see and some hidden gems. Samar was very knowledgeable about the the Indian history and all the monuments. We really enjoyed our time with him. Samar also assisted us with what foods to eat and how to eat them👍🏽.

We then had a new guide for Agra. Ajay was also very accommodating and got us some real bargains at the market, our time was short in Agra so it did feel a bit rushed but no fault of the guide.

Overall we where very pleased with the Claridges hotel in Dehli. We had a poor night at the Crystal Savor as kids were running in the corridor until 1am and had the television on full blast the entire night. We did contact hotel management which did not solve the situation.

Hotel Reviews
The Claridges
New Delhi

Great facilities, although bathroom in rooms need a upgrade

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Bathrooms
Grand Mercure Agra
Agra, UP
Authenticity & Character
Location
Staff
Could not sort out noise at night
Cleanliness & Comfort
Local specialist: Ravi Tickoo
Ravi
Ravi Tickoo
Local specialist in New Delhi | Replied on Jan 20, 2023

Dear Reinardt,
Glad to read your review. Thank you for your kind appreciation, especially for your Delhi and Agra guide. You have written beautifully and this would surely encourage other intending travellers.

It would be an honor for us to have this continued association with you and fulfill your travel needs whenever you plan to travel to our part of the world again. Please do keep us in your thoughts.

In the meantime, I send your way my best wishes.

Kind regards,
Ravi

Fantastic 'Grand tour' of Vietnam
Vietnam | Dec 28 - Jan 12, 2023

Jason
Jason P.
United Kingdom | Reviewed on Jan 19, 2023
Thank you Ashley for assisting me organise the 'Grand tour of Vietnam' in January 2023.
You were very helpful in suggesting the most efficient route and listened to my requests and were quick to accommodate any changes I wanted to make.
I was grateful for your prompt responses when I was in Vietnam with the questions I had which was very reassuring.
All the transfers were on time and very efficient and friendly as were the guides.
Thank you very much for putting this trip together.
With...
Read more

Thank you Ashley for assisting me organise the 'Grand tour of Vietnam' in January 2023.
You were very helpful in suggesting the most efficient route and listened to my requests and were quick to accommodate any changes I wanted to make.
I was grateful for your prompt responses when I was in Vietnam with the questions I had which was very reassuring.
All the transfers were on time and very efficient and friendly as were the guides.
Thank you very much for putting this trip together.
With kind regards
Jason

Hotel Review
Renea Cruises Halong
Hon Gai, Ha Long

Super hospitality and fantastic food, well done!

Authenticity & Character
Charming boat
Location
The scenery
Staff
Very friendly
Cleanliness & Comfort
Local specialist: Ashley Nguyen
Ashley
Ashley Nguyen
Local specialist in Hanoi | Replied on Jan 20, 2023

Dear Jason,
Thank you so much for your feedback and your kind words! It was a great pleasure for me and Realistic Asia team to accompany you on the trip.
Thank you again for choosing our services. Wishing you all the best and hope to see you on the next vacation to Southeast Asia in the future!
Best wishes!
Ashley

6 days in Bangkok!
Thailand | Jan 13 - Jan 18, 2023

Joanne
Joanne M.
Canada | Reviewed on Jan 19, 2023
I had an excellent 6 day trip to Bangkok. I was able to chose my budget, choose from 1/2 day & day tours, have transportation to & from the hotel & the assurance that Emilie would be able to answer any questions.
I enjoyed my stay at the Grand Sathorn, nice big room with bathtub, lovely staff, lots of choices at breakfast and wonderful rooftop pool.
I liked that I had a free day to orientate myself on arrival. I then enjoyed 3 tours. My tour guides Ping & Nana were kind, knowledgeable &...
Read more

I had an excellent 6 day trip to Bangkok. I was able to chose my budget, choose from 1/2 day & day tours, have transportation to & from the hotel & the assurance that Emilie would be able to answer any questions.
I enjoyed my stay at the Grand Sathorn, nice big room with bathtub, lovely staff, lots of choices at breakfast and wonderful rooftop pool.
I liked that I had a free day to orientate myself on arrival. I then enjoyed 3 tours. My tour guides Ping & Nana were kind, knowledgeable & took my wishes into consideration- I like to take lots of photos & they were very accommodating.
I would recommend Kimkim to anyone wanting to do a semi independent tour.

Hotel Review
The Grand Sathorn
Bangkok

I liked this hotel- I had a big room with a fridge & bathtub-bottled water was supplied daily. The breakfast buffet was diverse & the staff were very accommodating. The neighbourhood is relatively safe with local shops, laundry, massage places & a 7-11. The rooftop pool & patio were great. My only complaint was the smoking- one day there were people at the 4 corners of the pool on chaise loungers all smoking. I think there should be no smoking at poolside & maybe a dedicated area i a far corner of the patio.

Authenticity & Character
Big rooms
Location
Safe neighbourhood & near the river & the metro
Staff
Very cheerful & accommodating
Cleanliness & Comfort
Housekeeping was efficient
Activity Reviews
Mahachai and Mae Klong Markets Trainspotting & Amphawa Floating Markt
Mahachai and Mae Klong Markets Trainspotting & Amphawa Floating Markt
Bangkok

Fabulous trip-8 modes of transportation!! My tour guide Ping was excellent & knowledgeable & a delight to be with- the Amphawa market with the lifting of the awnings to let the train go by was the highlight! Lunch at the floating market was really good!

Quality of Experience
Knowledgeable guide
Food
Pad Thai & papaya salad! Very good!
Guides, Drivers and Staff
As above
Transport
Diverse-8 different transportation vehicles!
Canals of Bangkok & Temple Delight
Canals of Bangkok & Temple Delight
Bangkok

Loved this tour on the river & into the canals. Liked the temple we visited & the artists colony. Lunch was good & the the tour went to the reclining Buddha & the Grand palace-both are amazing!

Quality of Experience
Loved it- learned a lot!
Food
Good lunch
Guides, Drivers and Staff
Nana was excellent- knowledgeable, kind & accommodating
Transport
Long tail boat was great!
Flavors of Chinatown by Night
Flavors of Chinatown by Night
Bangkok

Loved this tour- was not sure what to expect. As it was so close to Chinese New Year there was lots of celebrations in the street. Food tasting was good- lived the soup!

Quality of Experience
Variety of sights seen
Quality of Experience
Variety of sights seen
Guides, Drivers and Staff
Ping was excellent & knowledgeable
Guides, Drivers and Staff
Ping was excellent & knowledgeable
Transport
Tuk tuk to Chinatown
Transport
Til tuk to Chinatown
Local specialist: Emilie Khautisen
Emilie
Emilie Khautisen
Local specialist in Bangkok | Replied on Jan 22, 2023

Hello Joanne,
it s great to hear you had a great time in Thailand with us. Our guides will be so happy to hear about that. Thank you for the kind review :)

Enjoyable trip
Chile | Jan 4 - Jan 17, 2023

Gregory
Gregory R.
Australia | Reviewed on Jan 18, 2023
Nicely spaced trip. Plenty of “ spare “ time. Suggestions were practical & although hard work - fitness wise, worked. Most things ….. within the teams control, worked well. Read more

Nicely spaced trip. Plenty of “ spare “ time. Suggestions were practical & although hard work - fitness wise, worked.

Most things ….. within the teams control, worked well.

Hotel Reviews
Hosteria Pehoe

Oldie but a goodie. Could be SO much better with good grounds people, a tidy up and some renovations. Menu basic but OK.

Authenticity & Character
Oldest in the NP. A bit tired but adequate.
Location
Views are incredible.
Staff
Lovely, young enthusiastic staff.
Cleanliness & Comfort
Very clean. Bedding to die for. Just older & “ tired” rooms & grounds.
Hotel Las Torres Patagonia
Torres del Paine

Excellent location wise. Views OK. Meals above average quality & presentation. Expensive but so much better than daily transitioning in & out of the park if not serious hiking.

Authenticity & Character
Estancia feeling. Loved the daily horses release and round up.
Location
Right on the track to the towers base, W & O.
Staff
Tried hard - many new, inexperienced staff - lots of mistakes made and service forgets.
Cleanliness & Comfort
Bedding divine. Big rooms. Views expansive but not stunning. Bath was great after a hike - but had to request a plug.
Hotel Lago Grey
Torres del Paine

View. Room. Bedding. Food. Bar & relax area.

Authenticity & Character
Fits well in the environment.
Location
View is stunning. Very windy most days I think.
Staff
Very attentive.
Cleanliness & Comfort
Very comfortable hotel.
Hotel Carpa Manzano
Punta Arenas

Small-ish, but comfortable rooms. Bit dated & tended to be noisy. Probably better offering in town. Walk in & out is borderline.

Authenticity & Character
Nice enough rooms. Dated.
Location
A little distant from downtown.
Staff
Attentive.
Cleanliness & Comfort
Was adequate.
Weskar Lodge
Puerto Natales

Nice view. A little distant from town in tough weather. Probably better offerings downtown and mire distractions. Restaurant meals hit & miss and no variety presented each day.

Authenticity & Character
Authentic use of wood. Cosy rooms & sit down area.
Location
Great views. Just that little dar from anything.
Staff
Tried. English & understanding requests etc, was difficult.
Cleanliness & Comfort
Lovely bedding. Comfortable smallish room. Lits of woid. Nice.
Holiday Inn Santiago - Airport Terminal
Santiago

Excellent location at airport ( if that is what you want ). Nice rooms. Good bedding. Interesting enough food. Could do with a Daily Change / Soecial.

Authenticity & Character
Airport hotel.
Location
If that is what you want - between Domestic & International.
Staff
Hit & miss. Service not #1 priority. Wait, wait, wait for actual attention. Slow service but seemingly “ a thing “ in Chile - in their own good time !
Cleanliness & Comfort
Great beds & linen.
Activity Reviews
Kayaking in the Magellan Strait
Kayaking in the Magellan Strait
Chile

Not that “ exciting “ an activity really to be really honest. Lot of preparation & time taken ( pick up / drop off / gear up for kayaking / transfer to water edge / instruction / kayaking & then reverse ). Minimal wild life, birdlife etc …… limited English & no really “ spotting “ or information.

Quality of Experience
Not that interesting.
Guides, Drivers and Staff
Limited English or “ interpretation “ .
Transport
All good.
Tour to Torres del Paine National Park with Overnight
Tour to Torres del Paine National Park with Overnight
Chile

Great way of getting to the NP rather than a private transfer or large bus. Very early start as it was a one-way for us , on a return same day tour. Enjoyed Milodon Cave and information. Stops for vistas & photographs. Tour guide was very informative.

Quality of Experience
Milodon Cave visit & explanation boards. Vistas.
Guides, Drivers and Staff
Guide on departure said we would have “ quiet time “- so all could catch up on rest …… till after Puerto Natales. Then proceeded to TALK ALL THE WAY to the driver & back and forth. No rest for anyone. Driver spent more tome looking at the guide whilst in conversation - than concentrating on the road. Very un-nerving ! A good driver ….. BUT ! Guide had excellent knowledge and was firth coming if asked..
Transport
Nice new vehicle. Close quarters. We had a seat between us because we PAID for it with luggage cost.
From Pehoé to Las Torres
From Pehoé to Las Torres
Torres del Paine

José - nice nan - knowledgeable, good English. Recommended.

From Las Torres to Lago Grey
From Las Torres to Lago Grey
Torres del Paine

Same ….. José.

Horseback Riding in Patagonia
Horseback Riding in Patagonia
Puerto Natales

Thoroughly enjoyed. Nice horses. Well groomed & cared for. Just wish I was riding fit ! Very sore body the next day. My wife who is a novice enjoyed too.

Quality of Experience
Vistas.
Guides, Drivers and Staff
Could have done with a rear guide / rider to manage “ slower “ horses / riders. Insufficient supervision in my opinion.
Transport
Great ….. arranged well there & back.
Local specialist: Lorena Huidobro
Lorena
Lorena Huidobro
Local specialist in Houston, TX & Santiago, Chile | Replied on Jan 18, 2023

Hi Greg and Annie! Thanks for this review, it was my pleasure working with you to plan a trip to this amazing place in the world... offering both value and taking care of the logistics so you could fully enjoy it. I appreciate your trust in me and hope you keep many nice memories from this adventure.
Best always,
Lorena

The most memorable places were Rotarua., Hobb...
New Zealand | Dec 31 - Jan 11, 2023

J
John M.
United Kingdom | Reviewed on Jan 18, 2023
The most memorable places were Rotarua., Hobbiton, Queenstown and Wanaka. The hotels in Wellington, Queenstown and Christchurch were excellent. The Wellington hotel was outstanding. By contrast the hotels in Auckland and Rotarua were very poor indeed. Really not acceptable. The cultural evening in Rotarua however could not be bettered. Read more

The most memorable places were Rotarua., Hobbiton, Queenstown and Wanaka. The hotels in Wellington, Queenstown and Christchurch were excellent. The Wellington hotel was outstanding. By contrast the hotels in Auckland and Rotarua were very poor indeed. Really not acceptable. The cultural evening in Rotarua however could not be bettered.

Hotel Reviews
Nesuto St. Martins Apartment Hotel
Auckland

The hotel lacked charm and comfort. It felt more like a cheap hostel. The rooms were not clean and were sparsely and awkwardly furnished. They also lacked natural light.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Sudima Lake Rotorua
Rotorua

The rooms were pocky and tatty. The breakfast was poor. The hotel staff were unhelpful eg I asked for advice as to where we might go to see thermal activity. There was no one at the desk who had actually visited any of the sites, so they gave me two leaflets but at least one of the places in the leaflets was closed. I was told that it was unlikely anyone would be there that day who could help. The lady I spoke to thought nothing of this. In the end. We want to the information centre which was excellent. At the very least the hotel could have recommended this.

Doubletree by Hilton Wellington
Wellington

This hotel was excellent in every way. It was stylish, comfortable and homely. The staff at the front desk were very welcoming and could not have been more helpful. It is one of the best hotels I’ve ever stayed in.

Copthorne Hotel & Apartments Queenstown Lakeview
Queenstown

This was a very comfortable and spacious hotel, in close proximity to the main town.

Distinction Wanaka Alpine Resort
Wanaka

An excellent hotel which was very well managed. The layout and provisions in the apartment itself could not be faulted. We felt very much at home and enjoyed eating in and making the most of the space.

Chateau on the Park -
Christchurch

A lovely hotel in a wonderful part of the city. Excellent breakfast.

Activity Reviews
Skyline Gondola Ride
Skyline Gondola Ride
Queenstown (NZ)
Full-Day Milford Sound Bus Tour
Full-Day Milford Sound Bus Tour
Queenstown (NZ)

Well organised. Good guide. The place is unforgettable and well worth the drive.

Hobbiton Movie Set Tour
Hobbiton Movie Set Tour
New Zealand

Great fun and well organised.

Welcome to Rotorua
Welcome to Rotorua
Rotorua
Te Po Combo - 90 Minute Guided Tour & Evening Experience
Te Po Combo - 90 Minute Guided Tour & Evening Experience
Rotorua

A real highlight. Fantastic guide, great food and amazing show.

Local specialist: Liz Neal
Liz
Liz Neal
Local specialist in Sydney-Auckland-Los Angeles | Replied on Jan 31, 2023

Hi John,
Thanks for the review. I'm glad you enjoyed the activities and most of the hotels. I wish you would have contacted us when you were not satisfied with the two hotels mentioned above, we could have upgraded to a different hotel, this would have been a higher expense, and although we were trying to fall within your budget, it might have been convenient to upgrade.

I enjoyed working with you and if we ever work with you again, I'll make sure to suggest and option of 4 star hotels instead of 3 for all destinations.

Have a wonderful rest of the year in beautiful UK.
Liz

Perfect Time in South Africa
South Africa | Jan 6 - Jan 13, 2023

S
steve s.
Livingston, NJ | Reviewed on Jan 18, 2023

Total trip was perfect except for the last night in Soweto when the event was canceled without being aware. Guudes were great, activities interesting and unique and hotels beautiful.

Local specialist: Lucy Berndt
Lucy
Lucy Berndt
Local specialist in Cape Town | Replied on Jan 18, 2023

Hi Steve
Thank you so much for posting a review, it is much appreciated. I am pleased to hear that you had a wonderful trip overall. I can understand that the last nights event being cancelled was disappointing, and we are truly sorry that that this service could not be delivered at the highest standard. We have ensured you receive a full refund on this although we would love to have you back to show you more of our wonderful land in the future.
many thanks
Lucy

Photo Book
Germany | Dec 24 - Dec 31, 2022

K
Kavita P.
Houston, TX | Reviewed on Jan 18, 2023

Regarding the photo book the pictures duplicated themselves in the ski days, but I do not want them duplicated in the book, please.

Local specialist: Tomaz Martinek

Magnificent Morocco
Morocco | Dec 23 - Dec 31, 2022

E
Eliana B.
Rockville, MD | Reviewed on Jan 18, 2023
From the moment we began planning the trip with Yassine and then Louis, we were off to a great start. They tailored our trip to match our interests and tastes. They answered our questions and messages in a timely manner and provided very good customer service. Upon arrival in Casablanca, we were welcomed by the amazing Amine whose energy and enthusiasm about our pending adventure was infectious. Amine truly made the trip even more special with his warmth and hospitality. His ability... Read more

From the moment we began planning the trip with Yassine and then Louis, we were off to a great start. They tailored our trip to match our interests and tastes. They answered our questions and messages in a timely manner and provided very good customer service.

Upon arrival in Casablanca, we were welcomed by the amazing Amine whose energy and enthusiasm about our pending adventure was infectious. Amine truly made the trip even more special with his warmth and hospitality. His ability to navigate the challenging roads gave us confidence.

In Fes we stayed at the Riad Mazar Fes which was not only beautiful and comfortable but Siham and Aziz took great care of us. The authentic breakfast was delicious and particularly memorable. Mohamed, our guide in the Medina, was extremely knowledgeable which also added to the experience.

The Sahara desert, from the sunset camel ride, to the glamorous luxury Camp Chebbi, to the sunrise sand boarding, to the very fun quad ride back to Merzouga was a one-of-a-kind experience.

Stephanie and Ibrahim at the Kasbah Isfoula were also great hosts and we enjoyed a great dinner at the hotel restaurant. The charismatic Aziz, our guide in Ait Ben Haddou , integrated his experiences being an extra in well known movies and TV series into the narrative to everyone's delight.

In Marrakesh, our guide Rachid was totally awesome. The cooking class at the Clock Cafe is a must do. Mohammed our chef was terrific and the food we all made was delicious.

Overall, KimKim planned the perfect trip!

Local specialist: Yassine Echcherki
Yassine
Yassine Echcherki
Local specialist in Morocco | Replied on Feb 13, 2023
Eliana! Your review simply makes me love what I do so thank you so much! My colleague Louis and I truly enjoyed working with you to plan your Morocco adventure. You were so fun to work with and it frankly made it so easy to put your trip plan together. Amine is indeed a fun person to be around and so glad that you two connected very well. I love hearing that you had a good time with Siham, Aziz, and Mohamed in Fez. I agree that the cooking class is a must, I do recommend it to my travelers... Read more

Eliana! Your review simply makes me love what I do so thank you so much! My colleague Louis and I truly enjoyed working with you to plan your Morocco adventure. You were so fun to work with and it frankly made it so easy to put your trip plan together. Amine is indeed a fun person to be around and so glad that you two connected very well. I love hearing that you had a good time with Siham, Aziz, and Mohamed in Fez. I agree that the cooking class is a must, I do recommend it to my travelers and I always hear great feedback about it so I'm glad you also enjoyed it. I was just traveling in Merzouga and stayed at camp Chebbi where I took some amazing pictures of the stars at night. This is a very unique place that I really don't think can be experienced elsewhere so my glad it was one of the highlights of your trip. Please stay in touch and let me know if you ever want to revisit Morocco :)

Superb *Chef’s Kiss*
Morocco | Dec 26 - Jan 8, 2023

Raina
Raina P.
Traverse City, MI | Reviewed on Jan 18, 2023
To say that I fell in love with Morocco would be an understatement; and I owe a huge debt of gratitude to Hakim for making that possible and for having created an amazingly unforgettable experience for my family! From the onset of planning, it was clear that he was dedicated to meeting and satisfying all of our expectations, and he continuously exceeded them. Not only was he extremely knowledgeable about both the potential and the limitations of such a trip, but he seemed to have a... Read more

To say that I fell in love with Morocco would be an understatement; and I owe a huge debt of gratitude to Hakim for making that possible and for having created an amazingly unforgettable experience for my family!

From the onset of planning, it was clear that he was dedicated to meeting and satisfying all of our expectations, and he continuously exceeded them. Not only was he extremely knowledgeable about both the potential and the limitations of such a trip, but he seemed to have a natural intuition in understanding our vision of what we hoped to experience. As such, his meticulous planning resulted in a finely executed series of events that compounded into a beautiful memory. Not to mention, he went above and beyond in creating an itinerary that was both exciting and intriguing for the adults, and yet still manageable enough for the patience and span of attention of a 4 year old child. To balance the needs of all is no easy task, But Hakim seemed to do so seamlessly.

I would also like to commend him for his very personal service to us. At one point during the tour, my mom had left a credit card behind at a hotel hours and hours away, and Hakim was able to personally return the card to us in another city. We were grateful for his effort to safeguard our property, and continue to be entirely impressed by this gesture.

Hakim could not have planned a more perfect trip for our family, and in doing so has most certainly guaranteed that we will be back— and that we will highly recommend both Hakim and KimKim to anyone seeking excellent service for in their travel planning to Morocco.

I would be remiss if I did not extend a special shout-out to our dependable driver, Mohamed, who was a dream come true from the moment we met. After flight delays, cancellations, lost luggage and an exhausting trip across the Atlantic, he greeted us with a warm & welcoming smile, genuine kindness, and a calming energy, which gave us the reassurance that we were in very good hands. Throughout the entire tour he was endlessly patient— providing us with knowledge, insight and humor. He brought so much joy to my family (my 4 year old daughter, especially) during our long hours on the road. What a gift it was to have had him as our driver for the duration of the trip! We felt extremely lucky to have him, and are very honored to now call him a friend.

Suffice it to say, not only do these men deserve special recognition for their outstanding service, but they ought to be compensated and rewarded— accordingly and generously. We could not have been happier!

The KimKim team is so fortunate to have these immensely valuable partners in its organization, and we wish them continues success!

Clearly, the majority of the accolades belong to Hakim and Mohamed; however, we were equally pleased with many special guides we met along the way: Yusef, Hafeed & Sharif, in particular. Bravo to these gentleman who provided us with brief, but excellent, service, as well!

Hotel Reviews
Riad Fès - Relais & Châteaux
Fès
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Les Jardins De La Koutoubia
Marrakech
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Hakim ALIBOUCHE
Hakim
Hakim ALIBOUCHE
Local specialist in Agadir | Replied on Feb 17, 2023
Dear Raini, I would write hundreds, thousands, and probably millions of words and I may not be succeeding in expressing how it was a truly great pleasure and an honor not only to work with you but actually, to know you and meet you in person even if it was just for a couple of minutes on your last day in Casablanca. I would love to deeply thank you for choosing Kimkim and for allowing me to be the one to arrange your family travel experience in my beautiful country. I’m so grateful that you... Read more

Dear Raini,

I would write hundreds, thousands, and probably millions of words and I may not be succeeding in expressing how it was a truly great pleasure and an honor not only to work with you but actually, to know you and meet you in person even if it was just for a couple of minutes on your last day in Casablanca.

I would love to deeply thank you for choosing Kimkim and for allowing me to be the one to arrange your family travel experience in my beautiful country. I’m so grateful that you all enjoyed your trip even after missing the first 2 days due to the heavy storm. The great part of the experience is that you made it, you came and you loved the country!

From the very beginning, you and your mom, without forgetting Riva the little beautiful angel, were all very comprehensive and amazing people to speak with. My work wouldn’t be “great” without your flexibility, your comprehension, and your unconditional kindness!

I personally wish I had a longer duration to spend with you and your family, and for sure with the excellent gentleman, Mohamed. I’m definitely sure you’re already considering a future travel experience and I can’t really wait to offer you another beautiful and magnificent experience in the future. Next time will be with Mohamed, and probably I’ll be part of your trip as well, touring the country with you and your wonderful family.

For the local guides, I am glad that they were all at your expectation and that they succeeded to share valuable information regarding their cities. All of them will be more than happy to read your motivating and outstanding review, dear Raini!

This is not the end. This is just the beginning! Everyone in Kimkim is truly happy that you selected us for your trip experience. I hope to work again with you in the near future and look forward to meeting you all and enjoy all together another unforgettable experience!

Thank you so much for all the beautiful words, dear Raini!

Best,
Hakim

Perfect trip!!
Australia | Dec 27 - Jan 7, 2023

Annie
Annie M.
Winston-Salem, NC | Reviewed on Jan 17, 2023
We went to five different places and everything from tours to accommodations was flawless. We had a wonderful time and I can’t say enough good things about Liz and KimKim. Thank you! Read more

We went to five different places and everything from tours to accommodations was flawless. We had a wonderful time and I can’t say enough good things about Liz and KimKim. Thank you!

Hotel Review
Coco Mooloolaba
Mooloolaba

Amazing location, apartment and people. This was our favorite!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Mackay Coral Cay Great Barrier Reef Day Trip
Mackay Coral Cay Great Barrier Reef Day Trip
Port Douglas
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Blue Mountains Day Trip with Hike
Blue Mountains Day Trip with Hike
Sydney
Quality of Experience
Food
Guides, Drivers and Staff
Transport
 Kuranda Rail & Skyrail
Kuranda Rail & Skyrail
Port Douglas
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Liz Neal
Liz
Liz Neal
Local specialist in Sydney-Auckland-Los Angeles | Replied on Jan 18, 2023

Hi Annie,
Thanks for the lovely review and the wonderful pictures !!!! I love so many of them, looks like Charlotte had a good time petting roos and koalas ! I'm glad that you all enjoyed it so much.

I enjoyed working with such a nice family and hope to be able to arrange a wonderful adventure in New Zealand next !!!

Liz

Amazing Experience
Morocco | Jan 5 - Jan 15, 2023

V
Victoria L.
Ringold, OK | Reviewed on Jan 17, 2023

We had an amazing experience working with Megan to plan a tour of Morrocco. Our trip was well organized and we had knowledgeable and friendly guides in every city we stopped in.

Local specialist: Megan Lower

amazing trip! 10/10 Dream trip
Thailand | Dec 27 - Jan 8, 2023

sarah
sarah p.
Austin, TX | Reviewed on Jan 17, 2023
amazing trip! 10/10
Our guides Lee and Tar were fantastic! They were both very knowledgeable. When our flights were changed Ashley are travel agent made the necessary changes quickly. Ashley checked on regularly via whatsapp to make sure our trip was smooth. Our guides would remind us of what was appropriate clothing to wear the next day, and when possible gave is your options. This trip was tailored to is perfectly, I only wish we could have stayed longer.
Read more

amazing trip! 10/10
Our guides Lee and Tar were fantastic! They were both very knowledgeable. When our flights were changed Ashley are travel agent made the necessary changes quickly. Ashley checked on regularly via whatsapp to make sure our trip was smooth. Our guides would remind us of what was appropriate clothing to wear the next day, and when possible gave is your options. This trip was tailored to is perfectly, I only wish we could have stayed longer.

Hotel Reviews
De Charme Hotel
Amphoe Muang, Si Phum, Chiang Mai

This was a great hotel. Very close to attractions and very walkable. The staff was very helpful and made fantastic dinner recommendations. The breakfast was good every morning, the pool really was spectacular and I enjoyed sitting in the library just to unwind.

Authenticity & Character
Felt very Colonial with the pool and library
Location
walkability to Watts and Gates
Staff
great restaurant recommendations, arranged cab rides
Cleanliness & Comfort
Great room, always clean and a turn down cookie on New Years Eve
True Siam Rangnam Hotel
Phayathai, Rajthevee, Province

Great little botique hotel in the heart of bangkok. Good breakfast, excellent staff but does require cash deposit for incidentals.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Had a minor mechanical issue with our room, staff handled it quickly and professionally
Activity Reviews
Damnoen Saduak Floating Market Half Day Tour
Damnoen Saduak Floating Market Half Day Tour
Bangkok

We were able to add in the train market (based on timing) which was fantastic, Loved the floating market, we did some shopping via boat and land. Our guide (Tar) made suggestions as to what was a good price for goods.

Quality of Experience
Food
everywhere we went the food was amazing
Guides, Drivers and Staff
everyone was very helpful and worked with our mobility issues
Transport
clean well kept vans everyday
Join half day cooking class at Sompong
Join half day cooking class at Sompong
Bangkok

This was a great class. We made 4 dishes that were excellent. They also made sure there were no issues with the shellfish allergy our party has. Ashley had communicated it to the in advance and there we no problems. Loved the tiny recipe book to take home.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Ashley Nguyen
Ashley
Ashley Nguyen
Local specialist in Hanoi | Replied on Jan 18, 2023

Dear Sarah,
Thanks so much for your review! I am so pleased to hear you had an incredible trip! It gives me a happy heart knowing that you now have great memories you will cherish for a life time <3
Looking forward to serving you in future trip to Thailand or other Indochina countries.
Best wishes!
Ashley

Action packed SE Asia trip
Vietnam | Dec 28 - Jan 13, 2023

Bianca
Bianca C.
Peru | Reviewed on Jan 17, 2023
Our itinerary followed our guidelines to be action packed and cover lots of ground. We went to incredible locations and were with great people. We had an agency operator assigned that was available at all hours to answer questions and correct any issues. There were few communication errors but the agency was always very open to dialogue and fixing things. The places we went were AMAZING and we definitely see the benefit of getting a local to organize and plan the best set up. The hotels were... Read more

Our itinerary followed our guidelines to be action packed and cover lots of ground. We went to incredible locations and were with great people. We had an agency operator assigned that was available at all hours to answer questions and correct any issues. There were few communication errors but the agency was always very open to dialogue and fixing things. The places we went were AMAZING and we definitely see the benefit of getting a local to organize and plan the best set up. The hotels were aligned (some were great) and the places far exceeded anything we could imagine. We made memories for a lifetime and hope to be back some day

Hotel Reviews
Renea Cruises Halong
Hon Gai, Ha Long

This was one of the top experiences on our trip. Great staff, food, rooms, excursions and place. What’s not to like?!?

Authenticity & Character
Location
Incredibly unique and picturesque. Also less crowded
Staff
Instructive, funny and happy
Cleanliness & Comfort
Pu Luong Retreat
Thanh Hoa

Beautiful, tranquil location with amazing view

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Bicycle Tour of Rural Villages - Cultural Tour of Hanoi
Bicycle Tour of Rural Villages - Cultural Tour of Hanoi
Hanoi
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Transfer to Pu Luong Nature Reserve & Hike
Transfer to Pu Luong Nature Reserve & Hike
Vietnam
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Explore Halong Bay with overnight Cruise
Explore Halong Bay with overnight Cruise
Vietnam
Quality of Experience
B
Food
Guides, Drivers and Staff
Transport
Hoian relax on the beach
Hoian relax on the beach
Hoi An
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Cai Rang floating market - Ho Chi Minh city - Flight to Siem Reap
Cai Rang floating market - Ho Chi Minh city - Flight to Siem Reap
Vietnam
Quality of Experience
Food
Guides, Drivers and Staff
Transport
ANGKOR TEMPLES & DINNER APSARA DANCE SHOW
ANGKOR TEMPLES & DINNER APSARA DANCE SHOW
Siem Reap
Quality of Experience
H
Food
Guides, Drivers and Staff
Transport
Luang Prabang - Khuang Si waterfall - Luang Prabang city tour
Luang Prabang - Khuang Si waterfall - Luang Prabang city tour
Luang Prabang
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Chiang Rai - Golden tringle boat trip - opium museum - White Temple
Chiang Rai - Golden tringle boat trip - opium museum - White Temple
Chiang Rai
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Chiang Rai to Chiang Mai - Elephants Camp, orchid farm, Doi Suthep
Chiang Rai to Chiang Mai - Elephants Camp, orchid farm, Doi Suthep
Chiang Rai
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Chiang Mai - Doi Inthanon National Park
Chiang Mai - Doi Inthanon National Park
Chiang Mai
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Camellia Nguyen

I thought the trip was amazing! Hichom our dr...
Morocco | Dec 29 - Jan 8, 2023

P
Pamela C.
Los Angeles, CA | Reviewed on Jan 17, 2023
I thought the trip was amazing! Hichom our driver was the best ever! Very friendly, attentive and overall a very nice person. I enjoyed our guides in each city. They were knowledgeable and prideful of their people, city, country and culture. The Mosques were beautiful but we saw a lot of them which a bit much but enjoyed. I would have liked more time to shop at the fine jewelry shops in Rabat and the other market places but there was was some much ground to cover. I kinda felt we were in an... Read more

I thought the trip was amazing! Hichom our driver was the best ever! Very friendly, attentive and overall a very nice person. I enjoyed our guides in each city. They were knowledgeable and prideful of their people, city, country and culture. The Mosques were beautiful but we saw a lot of them which a bit much but enjoyed. I would have liked more time to shop at the fine jewelry shops in Rabat and the other market places but there was was some much ground to cover. I kinda felt we were in an endurance race to cover everything but we had to cut out a hike because we were tired from being on the “ go” so much. One to two hour guided tours turned into 4-5 hours which was a bit much at times. The hotel host s were very accommodating and hospitable. Loved the Sahara and camel ride! Just wonderful ! The relaxing massage at the end of the trip was a great way to reset and prepare for the travel back to the USA. Overall, one of my best trips! Had the best time! Thanks to everyone who made this possible. Thank you Hakim for putting this together! -Pam

Local specialist: Hakim ALIBOUCHE
Hakim
Hakim ALIBOUCHE
Local specialist in Agadir | Replied on Jan 17, 2023
Dear Pamela, Thank you so much for your time and for sharing with us you experience. I certainly agree with you that Hicham offers exceptional service, his hospitality and flexibility are quite remarkable. I am also glad to hear that you enjoyed both your guided tours and the time with our guides.
I will keep in mind your remarks regarding the Mosques as well as the pace of the trip for our future travelers. That is definitely a great note.
I am also very happy to hear that on an over all,...
Read more

Dear Pamela,

Thank you so much for your time and for sharing with us you experience.

I certainly agree with you that Hicham offers exceptional service, his hospitality and flexibility are quite remarkable. I am also glad to hear that you enjoyed both your guided tours and the time with our guides.
I will keep in mind your remarks regarding the Mosques as well as the pace of the trip for our future travelers. That is definitely a great note.
I am also very happy to hear that on an over all, you enjoyed your trip, the company of our guides, your driver as well as the selected accommodations and activities.

Best,
Hakim

Morocco Vacation, Dec 2022 - Jan 2023.
Morocco | Dec 25 - Jan 4, 2023

G
Gopal P.
San Jose, CA | Reviewed on Jan 17, 2023
Our entire Morocco trip was world class in every way. The schedule was well prepared and the guides and the driver chosen for this trip were excellent. The hotels that were chosen for the trip were outstanding with the best customer service that we could get anywhere in the world. There were only couple of small hiccups with the hotel reservation in Casablanca and the garden tickets in Marrakech but they were resolved very quickly. The guides chosen for the different visits in different... Read more

Our entire Morocco trip was world class in every way. The schedule was well prepared and the guides and the driver chosen for this trip were excellent. The hotels that were chosen for the trip were outstanding with the best customer service that we could get anywhere in the world.

There were only couple of small hiccups with the hotel reservation in Casablanca and the garden tickets in Marrakech but they were resolved very quickly. The guides chosen for the different visits in different cities were very knowledgeble as well as patient in taking us to all the key sites in the specific cities. Our driver was also very patient because my children were sick one of the days and so we had to make some adjustments to the travel plan to accommodate that. We were four of us and so I am sure each of us have our own memorable spots during our travel. For me it was Marrakech and our stay in the desert in Merzougah. Both were outstanding and showed us very different aspects of Morocco. The one aspect of Morocco that we all loved is the people who made us very welcome in every city that we visited. That is testament to the country being a fantastic place for tourists to come to and learn about and understand what Morocco is all about. Even though we did not speak Arabic or French, it was easy to communicate with anyone who dealt with tourists because English was very well spoken and understood everywhere.

Hotel Reviews
Tiziri Luxury Camp
Merzouga

A really unique experience of staying in the desert in a camp. We celebrated the New Years Eve there and so, sitting in the bonfire as we counted down to midnight was memorable. The only issue with the Tiziri Camp was the lack of hot water in the showers. That is definitely something that should get resolved because with the winter cold, it is almost impossible to shower with the cold water.

Authenticity & Character
Very unique.
Location
Very close to where our camel ride was finished.
Staff
Very hospitable
Cleanliness & Comfort
Very clean but lacked hot water needed for showers. That should be fixed.
Palais Sebban
Marrakech

Beautiful hotel with a lot of history. It was our first place in Morocco and we enjoyed the stay there.

Authenticity & Character
Beautiful place and a great bar.
Location
Very close to the city center and we could just walk out whenever needed to get around.
Staff
As with all other places in Morocco, the staff was excellent.
Cleanliness & Comfort
Ksar El Kabbaba
Skoura

One of the most luxurious rooms from our trip. This was the day when our children were sick and so we stayed in our room most of the time and just had dinner at the hotel too.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Very comfortable hotel for tourists
Riad Salam Fes
Fes

One of the most beautiful hotels you can stay at.

Authenticity & Character
Location
Very close to all the major activities in Fes.
Staff
Cleanliness & Comfort
Only issue is the lack of a bar in this hotel. When we stayed in Marrakech, we would sit in the bar at night and that is something we missed at the Riad Salam Fes.
Lina Ryad & Spa
Chefchaouen

Beautiful hotel in a beautiful city.

Authenticity & Character
Location
Walking distance from all activities, restaurants etc. So, from a location standpoint, this was perfect.
Staff
Cleanliness & Comfort
Very nice and a very good breakfast at this hotel
Mövenpick Hotel Casablanca
Casablanca

We spent our last night in Morocco here and it is a world class hotel like in any big city around the world. This is not so unique to Morocco as the other hotels we stayed at were.

Authenticity & Character
Regular nice big hotel.
Location
Close to the ATM and other activities in Casablanca
Staff
Cleanliness & Comfort
Local specialist: Abdellah El Asely
Abdellah
Abdellah El Asely
Local specialist in Marrakech | Replied on Jan 18, 2023
Hi Gopal, We are so thankful to have such an awesome review. It was an exceptional pleasure planning this trip with you; knowing that you have enjoyed every detail of this journey and that we were part of creating such memorable moments for you means the world to us! Such reviews are what keeps us in progress and push us to offer more to our precious travelers. Our company always seeks to satisfy our guests' needs and make them enjoy their journeys to the fullest. All the staff will be... Read more

Hi Gopal,

We are so thankful to have such an awesome review.

It was an exceptional pleasure planning this trip with you; knowing that you have enjoyed every detail of this journey and that we were part of creating such memorable moments for you means the world to us! Such reviews are what keeps us in progress and push us to offer more to our precious travelers. Our company always seeks to satisfy our guests' needs and make them enjoy their journeys to the fullest. All the staff will be thrilled to hear that you had a great experience and everything went as planned.

Looking forward to guesting you again in our gorgeous country.

Best,
Abdel

First rate service for independent travelers
Galapagos Islands | Dec 17 - Dec 29, 2022

Allison
Allison C.
Portland, OR | Reviewed on Jan 17, 2023
Alvaro was a super specialist! We've never worked with a planner before and always did our own travel planning. Ecuador and the Galapagos seemed a little daunting to us, so we enlisted some help. Alvaro's help expanded from just Galapagos to our entire trip. He was always available to answer questions, make suggestions, follow up, check in with us, and send messages along the way as we geared up for our trip. We loved having a virtual call so we could go over what activities we enjoy doing... Read more

Alvaro was a super specialist! We've never worked with a planner before and always did our own travel planning. Ecuador and the Galapagos seemed a little daunting to us, so we enlisted some help. Alvaro's help expanded from just Galapagos to our entire trip. He was always available to answer questions, make suggestions, follow up, check in with us, and send messages along the way as we geared up for our trip. We loved having a virtual call so we could go over what activities we enjoy doing the most and then Alvaro making suggestions and worked on a few revisions to make sure it was perfect.
I was not prepared for the level of support! We had tour guides at every junction guiding us to our next hotel, our flight, greeting us, and helping us check in. Our guides and drivers were all knowledgeable, friendly, and must be the best in the business! I would highly recommend any traveler, even a very experienced traveler, to use Alvaro and the Kimkim team to plan a memorable trip to any locale.
Our favorite places and memorable guides:
Napo Cultural Center, Yasuni National Park--Canopy tour, guide Sergio
Quito City tour--guide Christian, Cooking class at Alta Mira hostel with Chef Karen
El Provenir Hacienda--Cotopaxi hiking with guide Christian
Galapagos--Los Tuneles tour and snorkeling

Hotel Reviews
Hacienda El Porvenir
Machachi
Authenticity & Character
love the cozy fireplaces and the natural setting near the mountain
Location
Staff
Cleanliness & Comfort
hot water bottles at night, exceptionally clean
Napo Cultural Center
Quito

Wonderful activities to do and explore with your guide just outside your door...viewing wildlife, canopy tour, night hike. The food was wonderful and the staff working here show tremendous pride in what they do and care immensely in a guest's experience, while also fostering a caring atmosphere and family for staff.

Authenticity & Character
Location
Staff
incredibly attentive to all details and showing so much pride in their work and staff
Cleanliness & Comfort
Had all the comforts of home, just in the Amazon river basin!!
Activity Review
Wildlife Encounter at Los Tuneles (Cabo Rosa)
Wildlife Encounter at Los Tuneles (Cabo Rosa)
Galapagos Islands

Our guide was fantastic--Peter. He was very invested in making sure we saw wildlife and we were safe in the water. Super engaging and made the trip enjoyable and time go so fast!

Quality of Experience
Food
Transport
Local specialist: Alvaro Pereira
Alvaro
Alvaro Pereira
Local specialist in Quito, Ecuador | Replied on Jan 17, 2023

Hello Allison!

I must say that it was truly fantastic to work together on crafting a one-of-a-kind journey for you, there is something so special about Ecuador and the Galapagos Islands that you have taken with you, and I am so happy that you were able to experience such a unique time in the Enchanted Islands.

Warm hugs from your local friend!
Alvaro

Amazing experience!
Colombia | Jan 1 - Jan 15, 2023

Rima
Rima M.
Waterford, CT | Reviewed on Jan 16, 2023
My daughter and I had a great time in Colombia, visiting the small colonial towns around the beautiful mountains of Antioquia. The whole trip went very smoothly, thanks in part to the phenomenal job of Michael Gold, who answered ALL our questions always in a timely manner and paid attention to every detail.
WELL DONE MICHAEL!!!!
Read more

My daughter and I had a great time in Colombia, visiting the small colonial towns around the beautiful mountains of Antioquia. The whole trip went very smoothly, thanks in part to the phenomenal job of Michael Gold, who answered ALL our questions always in a timely manner and paid attention to every detail.
WELL DONE MICHAEL!!!!

Hotel Review
Terrazas de Salento
Terrazas de Salento, Colombia

WOW! What a beautiful lodging. We were in awe at this beautiful hotel and the breakfast was absolutely delicious. My only regret is that we only stay two nights.

Authenticity & Character
From architecture, decoration, staff, food, indoor patio, they were all a 10+++++
Location
Close to the town center
Staff
Attention to detail
Cleanliness & Comfort
Spotless
Local specialist: Michael Gold
Michael
Michael Gold
Local specialist in San Agustín, Huila, Colombia | Replied on Jan 17, 2023

Dear Rima and Arianna,

thank you for your kind words! It always makes us happy to hear when our guests had a great trip and enjoyed their time in Colombia! Thank you also for the feedback about your hotel in Salento. How nice that you were so happy there!

We look forward to the next trip with you!

Best regards,
Michael and the whole Chaska Tours Team

Why travelers love kimkim

Custom trips for independent travelers who are too busy to plan
Customize your trip with the help of a local travel specialist

Kimkim has handpicked the world’s top local travel specialists so you will have peace of mind and an unforgettable trip that meets your exact requirements.

Authentic travel experiences

Kimkim’s local specialists ensure that you will have the best experience based on up-to-date local insights. On top of that, the vast majority of your money will go straight to support and grow local economies.

Secure & easy booking

Once you are happy with the trip, you can easily book via kimkim’s secure payment platform.

Local support during your trip

You can always reach your local specialist with a quick message or call in case you hit a snag during your trip, or simply want some great local recommendations.